Here for the Isles of Scilly Then and now Healthwatch Isles of Scilly Annual Report 2020-21
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Contents
| Contents | |
|---|---|
| Message from our Chair | 3 |
| About us | 4 |
| Highlights from our year | 5 |
| Theme one: Then and now | 6 |
| Theme two: Then and now | 8 |
| Responding to COVID-19 | 10 |
| Finances | 12 |
| Next steps & thank you | 13 |
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Message from our Chair
Our Annual Report is an opportunity to reflect on our work over the last 12 months. This could not be done without reference to Covid–19 and how it has affected individuals and our
community, services and agencies, not only in Health and Social care but those that support us in our daily lives. Education, shops, transport links and many more have all been affected in some way. Throughout on Scilly I feel it should be noted that we have managed well, kept to the rules enabling us to look forward to a return to a little normality in the very near future.
Our ‘usual’ workload has been maintained through attendance and communication with agencies through technology and virtual meetings. We hope that those who have made use of our services have recognised we have done our best to maintain the quality of service delivery whilst recognising we have not achieved as much ‘outreach’ work to the off island communities as we would have wished due to governmental rules and guidelines. This area of our work will be reinstated in the very near future.
One benefit of Covid-19 is that an excellent ‘community spirit’ has evolved which we have been pleased to be a part of, which is that of volunteers guided by our Co-ordinators, have supported many people by helping with shopping; running errands, delivering newspapers or ensuring less able or home bound are ok. Along with this our co-ordinator staff have made telephone contact on a regular basis with those people who may be at some risk or have feelings of isolation. We have worked very closely with The Local Authority’s Adult Care service who have given excellent support. In fact, such has been the success of this community involvement that funding for a more formalised voluntary activity service has been agreed by the council and will be initiated in the very near future. It will take the form of Scilly Support Service and we hope members of the community will join us in continuing to provide a valuable resource for those people living on our islands who for whatever reasons may have needs that need to be met or whose well-being can be improved.
In noting the above may I on behalf of Healthwatch Isles of Scilly, directors and Co-ordinators, thank those volunteers who have given their time to our positive response to Covid-19. I would also wish you to note that whilst the work undertaken has been by our staff and use of facilities it is funded quite separately to our usual funding streams.
We hope our Annual Report reflects what we have achieved and our plans and priorities for the future. Please contact us and let us know what you think can be improved or does not work so well or just an opinion on what we do. Our byword is: ‘ Everything we do starts with what you tell us’.
May I take this opportunity to say thank you to our volunteer directors and a very able staff in their role of Healthwatch Isles of Scilly co-ordinators. Without you all we would not be able to deliver this statutory service.
Best wishes to all and a safe year ahead.
Paul Charnock
Chair: Healthwatch. Isles of Scilly
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
About us
Here to make health and care better
We are the independent champion for people who use health and social care services on the Isles of Scilly. We’re here to find out what matters to people and help make sure your views shape the support you need, by sharing these views with those who have the power to make change happen.
Helping you to find the information you need
We help people find the information they need about services in their area. This has been vital during the pandemic with the ever-changing environment and restrictions limiting people’s access to health and social care services.
Our goals
1 Supporting you to have your say
We want more people to get the information they need to take control of their health and care, make informed decisions and shape the services that support them.
2 Providing a high quality service
We want everyone who shares an experience or seeks advice from us to get a high quality service and to understand the difference their views make.
3 Ensuring your views help improve health & care
We want more services to use your views to shape the health and care support you need today and in the future.
“Local Healthwatch have done fantastic work throughout the country during the COVID-19 pandemic, but there is more work ahead to ensure that everyone’s views are heard. COVID-19 has highlighted inequalities and to tackle these unfair health differences we will need those in power to listen, to hear the experiences of those facing inequality and understand the steps that could improve people’s lives.”
Sir Robert Francis QC, Chair of Healthwatch England
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Highlights from our year
Find out about our resources and how we have engaged and supported people in 2020-21.
Reaching out
We heard from
75 people
this year about their experiences of health and social care.
We provided advice and information to
177 people this year.
Responding to the pandemic
We engaged with and supported
74 people
during the COVID-19 pandemic this year.
Making a difference to care
We published
7 reports
about the improvements people would like to see to health and social care services. From this, we made 12 recommendations for improvement.
50% of recommendations
we made last year have been acted upon, at the point where we reviewed progress.
Health and care that works for you
We employ 2 staff
who work part time and their hours are equivalent to 1 full time member of staff, this is the same as the previous year.
We received
£44,600 in funding
from our local authority in 2020-21, the same as the previous year.
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Theme one: Off-island access to medical appointments on St Mary’s
Then: Off-island access to medical appointments on St Mary’s.
Thanks to the residents of the off-islands for sharing their experiences of medical appointments on St Mary’s. This enabled us to help commissioners understand and recognise the need for a change of the day services were available.
Throughout 2020, X-ray and physiotherapy appointments were taking place on a Wednesday at St Mary’s hospital. During the winter months, patients travelling from the off-islands for one of these appointments would have to book a special boat at a cost of approximately £100 for a return journey.
We actively worked on ensuring that these appointments take place on a Thursday so that they can be easily accessed by residents living on the off-islands. A Thursday is the only day during the week that off-island residents can travel across at a minimum cost on a scheduled boat throughout the whole year.
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Now: Off-island access to medical appointments on St Mary’s.
In order to receive feedback, the survey was available on the Healthwatch Isles of Scilly website, advertised on Facebook and on leaflets distributed across all of the off-islands.
Just over half of the respondents booked a ‘special boat ‘ (Private boat) to travel across to their appointments.
From the feedback, 78% of people told us that they have had to cancel appointments. The majority of these cancellations were due to the weather conditions and the cost involved in arranging non-scheduled boating.
From April 2020 to March 2021(inclusive) St Mary’s hospital have held 28 X-ray Clinics, attended by 237 patients across all five islands. We are unable to obtain how many of these patients travelled from the off-islands, but even if only a few did, since the day was changed, at £100 for a return boat fare, that will be a significant saving to patients.
“Accessing NHS services from the off-islands, particularly during the winter is prohibitively difficult and expensive. Especially in the case of more urgent appointments, it is almost impossible to use scheduled boats during the winter. The cost of return 'special' boats is in excess of £100.” Off-island resident
Following the survey, we made recommendations:
- In the winter, appointments should be booked on a Thursday where possible, as this is the only day that a scheduled boat runs.
*Cost of special boats for primary care appointments covered for all off-island residents travelling for a pre-arranged medical appointment on St Mary’s, when unable to use a scheduled boat.
*More scheduled boat times in winter.
X-ray has now been changed to a Thursday and NHS Kernow is still looking at moving Physiotherapy to a Thursday.
Although we are unable to measure the success of this change, we hope that that not only will it save money for off-island residents, they should experience less stress and ultimately manage to attend their appointments.
Share your views with us
If you have a query about a health and social care service, or need help with where you can go to access further support, get in touch. Don’t struggle alone. Healthwatch is here for you.
www.healthwatchislesofscilly.gov.uk 01720 423037
contact@healthwatchislesofscilly.co.uk
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Theme two: Emergency response to COVID-19
Then: Emergency response to COVID-19
The start of the pandemic in March 2020, was a situation that had never been seen before. Priorities of Healthwatch Isles of Scilly changed, face to face engagement stopped, residents across the islands were told to stay at home, hundreds of people began shielding and we found ourselves in a situation where we could offer help and support for those in need. This was an emergency response to the situation and not one of the usual statutory Healthwatch responsibilities.
Our focus was to make sure the vulnerable members of the community had access to food, prescriptions and to offer regular phone calls to those who had limited contact with other people, therefore reducing loneliness and helping to improve well-being.
Flexible to respond:
We have shown we are a flexible resource when we need to support community resilience. We set up and ran a volunteer service which provided the following:
-
Food shopping
-
Dropping off and collecting prescriptions
-
Delivering newspapers
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Now: Emergency response to COVID-19
What we do
-
•We coordinate the matching up of members of the community requiring support with volunteers.
-
•We make regular weekly phone calls to vulnerable members of the community as identified by adult social care.
-
•We liaise with adult social care on a regular basis and share relevant information.
“Thank you so much for your support through this crazy time. We really appreciate it; it has meant such a lot.” Resident
We are now in the process of finalising this work to support lonely and vulnerable people, through a new volunteering service called ‘Scilly Support Service’.
Now that Healthwatch is delivering their statutory functions, the volunteering service is planned to be run as a separate service to Healthwatch Isles of Scilly.
“Thank you for your hard work helping us to stay safe. (Name of volunteer) is a wonderful help to us.” Resident
Since the start of the Coronavirus pandemic:
-
37 residents have accessed support through our volunteering service
-
44 volunteers have supported people
-
The number of times we have matched up a volunteer with a member of the community needing help is 58
-
We have been phoning approximately 30 residents every week
Feedback we have received from those that we have supported has been overwhelmingly positive, knowing that they have access to essential items and support, through what has been a very lonely time for some.
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Responding to COVID-19
Healthwatch plays an important role in helping people to get the information they need, especially through the pandemic. The insight we collect is shared with both Healthwatch England and local partners, to ensure services are operating as best as possible during the pandemic.
This year we helped 74 people by:
-
Providing up to date advice on the COVID-19 response locally
-
Linking people to reliable up-to-date information
-
Providing weekly phone calls to those feeling isolated / requiring support
-
Coordinating the community volunteer response
-
Helping people to access the services they need
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Top four areas that people have contacted us about:
----- Start of picture text -----
37% on Medical transport 23% on Hospital care
7% on Dentistry 5% on GP services
----- End of picture text -----
Example case study
During the pandemic, we heard from 50 people regarding medical transport. This included people’s experiences, concerns about upcoming travel to hospital and general signposting.
Our role became much more focused on providing people with clear, consistent and concise advice and information. This included articles on our website and giving out leaflets outlining clear information on everything to do with medical travel, to help address people’s concerns.
The key issues people contacted us about included:
-
Concerns around lack of flights and space on flights
-
Staying overnight on the mainland and accommodation
-
The ability to book flights in advance, to make sure they can attend their appointment
Contact us to get the information you need
If you have a query about a health and social care service, or need help with where you can go to access further support, get in touch. Don’t struggle alone. Healthwatch is here for you.
www.healthwatchislesofscilly.co.uk 01720 423037 / 07748423704 contact@healthwatchislesofscilly.co.uk
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Finances
To help us carry out our work we receive funding from our local authority under the Health and Social Care Act 2012.
Income
Funding received from local authority
Expenditure
Staff costs
Operational costs of running our Healthwatch
----- Start of picture text -----
Total income
£44,600
23%
Total expenditure
£40,906.42
77%
----- End of picture text -----
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Next steps & thank you
Top two priorities for 2021-22
-
Improved experience of cancer treatment and support for patients living on the Isles of Scilly.
-
Improved opticians service for residents living on the Isles of Scilly.
Next steps
• As we move away from national restrictions we are planning to spend more time actively engaging face-to-face with the community on both the off-islands and St Mary’s. This will give more opportunity for residents who do not have access to the internet / social media to engage with us.
• Following on from last year’s feedback and research, we plan to continue to focus on hospital discharge and work closely with the Patient Experience Team at RCHT. We aim to ensure that there are clear processes in place for Isles of Scilly patients being discharged from hospital.
• We will continue to focus on issues around medical transport and share feedback to service providers to help improve the experiences of patients travelling for medical appointments.
“One benefit of COVID-19 is that an excellent community spirit has evolved which we have Chair of the Board of Directors been pleased to be a part of.”
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Statutory Statements
Healthwatch Isles of Scilly uses the Healthwatch Trademark when undertaking our statutory activities as covered by the licence agreement.
The way we work
Involvement of volunteers and lay people in our governance and decision-making.
Our Healthwatch board consists of five members who work on a voluntary basis to provide direction, oversight and scrutiny to our activities. Our board ensures that decisions about priority areas of work reflect the concerns and interests of our diverse local community. Through 2020/21 the board met four times and made decisions on matters such as policies, Board of Director roles and spending.
We ensure wider public involvement in deciding our work priorities. We have done this for the year 2021-22 based on what we have found out from our bi-annual cross-island survey, from feedback from members of the community and from talking to partners.
Developing partnerships
Healthwatch know that to be most effective it is essential that we work in collaboration with partners. Over the past year we have worked with the following:
Patient Experience Team , RCHT , to support their work to improve services and the overall experience and care of patients. We feedback intelligence on a regular basis.
Patient Transport , to support their work to ensure that we are providing accurate information to patients and keep them informed of any issues/concerns experienced by members of the community.
Adult Social Care , to ensure that the service provided to vulnerable residents is working.
Macmillan , currently working in partnership to improve cancer care across the islands.
We will build on these positive relationships when taking forward our upcoming priorities.
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Then and now | Healthwatch Isles of Scilly | Annual Report 2020-21
Methods and systems used across the year’s work to obtain people’s views and experience.
We use a wide range of approaches to ensure that as many people as possible have the opportunity to provide us with insight about their experience of health and care services. During 2020/21 we have been available by phone, by email, provided a webform on our website, provided a feedback system, attended virtual meetings of community groups and forums and engaged with the public through social media.
We are committed to taking additional steps to ensure we obtain the views of people from diverse backgrounds who are often not heard by health and care decision makers. This year we have done this by, for example, gaining feedback from the community via an increased number of surveys, leaflet drops and by making regular phone calls to vulnerable members of the community.
We ensure that this annual report is made available to as many members of the public and partner organisations as possible. We publish it on our website and provide hard copies that can be picked up from various locations on the islands.
2020-21 priorities
| 2020-21 priorities | |
|---|---|
| Project / activity area | Changes made to services |
| Medical Travel | Day x-ray appointments take place at St Mary’s Hospital. |
| Health and Social Care | We worked closely with adult social care in our emergency response to the pandemic, supporting vulnerable residents to get the help and support they needed. |
Responses to recommendations and requests
This year, due to the COVID-19 pandemic, we did not make use of our Enter and View powers. Consequently, no recommendations or other actions resulted from this area of activity.
There were no issues or recommendations escalated by our Healthwatch to Healthwatch England Committee and so no resulting special reviews or investigations.
Health and Wellbeing Board
Healthwatch Isles of Scilly is represented on the Isles of Scilly Health and Wellbeing Board by Paul Charnock, Chair of the Board of Directors. During 2020/21 due to COVID-19, only two meetings took place and two were cancelled. We presented feedback about our activities and the reports from the surveys we had carried out.
Healthwatch Isles of Scilly Unit 1, Gleaner House Buzza Street St Mary’s Isles of Scilly TR21 0HW
Website: www.healthwatchislesofscilly.co.uk Telephone: 01720 423037 email: contact@healthwatchislesofscilly.co.uk Facebook.com/Healthwatch-Isles-of-Scilly
We confirm that we are using the Healthwatch Trademark (which covers the logo and Healthwatch brand) when undertaking work on our statutory activities as covered by the licence agreement.
If you need this in an alternative format please contact us. Company number 8321886 Charity number 1152039 © Copyright Healthwatch Isles of Scilly 2021
Registration number: 08321886
Healthwatch Isles of Scilly
Annual Report and Unaudited Financial Statements
for the Year Ended 31 March 2021
Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB
Healthwatch Isles of Scilly
Contents
| Company Information | 1 | |
|---|---|---|
| Directors' Report | 2 | |
| Accountants' Report | 3 | |
| Profit and Loss Account | 4 | |
| Balance Sheet | 5 | |
| Notes to the Unaudited Financial Statements | 6 | to 8 |
| Detailed Profit and Loss Account | 9 to 10 |
Healthwatch Isles of Scilly
Company Information
Directors
Registered office
Accountants
Mr C Douglas Jane Hurd Paul Charnock Mr Stephen Philip Manning Penelope Penn-Howard
Unit 1 Gleaner House Porthcressa St Marys Isles of Scilly TR21 0LN Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB
Page 1
Healthwatch Isles of Scilly
Directors' Report for the Year Ended 31 March 2021
The directors present their report and the financial statements for the year ended 31 March 2021.
Directors of the company
The directors who held office during the year were as follows:
Mr C Douglas
Jane Hurd
Paul Charnock
Mr Stephen Philip Manning (appointed 28 July 2020)
Penelope Penn-Howard
Principal activity
The principal activity of the company is to help local people get the best out of their local health and social care services.
Small companies provision statement
This report has been prepared in accordance with the special provisions relating to companies subject to the small companies regime within Part 15 of the Companies Act 2006.
Approved by the Board on .................... and signed on its behalf by:
......................................... Mr Stephen Philip Manning Director
Page 2
Accountants' Report to the Board of Directors on the Preparation of the Unaudited Statutory Accounts of Healthwatch Isles of Scilly for the Year Ended 31 March 2021
In order to assist you to fulfil your duties under the Companies Act 2006, we have prepared for your approval the accounts of Healthwatch Isles of Scilly for the year ended 31 March 2021 as set out on pages 4 to 8 from the company's accounting records and from information and explanations you have given us.
This report is made solely to the Board of Directors of Healthwatch Isles of Scilly, as a body, in accordance with the terms of our engagement letter. Our work has been undertaken solely to prepare for your approval the accounts of Healthwatch Isles of Scilly and state those matters that we have agreed to state to the Board of Directors of Healthwatch Isles of Scilly. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than Healthwatch Isles of Scilly and its Board of Directors as a body for our work or for this report.
It is your duty to ensure that Healthwatch Isles of Scilly has kept adequate accounting records and to prepare statutory accounts that give a true and fair view of the assets, liabilities, financial position and loss of Healthwatch Isles of Scilly. You consider that Healthwatch Isles of Scilly is exempt from the statutory audit requirement for the year.
We have not been instructed to carry out an audit or a review of the accounts of Healthwatch Isles of Scilly. For this reason, we have not verified the accuracy or completeness of the accounting records or information and explanations you have given to us and we do not, therefore, express any opinion on the statutory accounts.
......................................
Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB Date:.............................
Page 3
Healthwatch Isles of Scilly
Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | |||
|---|---|---|---|---|
| Note | £ | £ | ||
| Turnover | 36,850 | 47,100 | ||
| Gross profit | 36,850 | 47,100 | ||
| Administrative expenses | (41,101) | (39,065) | ||
| Operating (loss)/profit | (4,251) | 8,035 | ||
| (Loss)/profit before tax | 3 | (4,251) | 8,035 | |
| (Loss)/profit for the financial year | (4,251) | 8,035 |
The above results were derived from continuing operations.
The company has no recognised gains or losses for the year other than the results above.
The notes on pages 6 to 8 form an integral part of these financial statements. Page 4
Healthwatch Isles of Scilly
(Registration number: 08321886) Balance Sheet as at 31 March 2021
| 2021 | 2020 | |||
|---|---|---|---|---|
| Note | £ | £ | ||
| Current assets | ||||
| Debtors | 5 | 856 | 1,088 | |
| Cash at bank and in hand | 12,477 | 16,342 | ||
| 13,333 | 17,430 | |||
| Creditors: Amounts falling due within one year | 6 | (820) | (666) | |
| Net assets | 12,513 | 16,764 | ||
| Capital and reserves | ||||
| Profit and loss account | 12,513 | 16,764 | ||
| Shareholders' funds | 12,513 | 16,764 |
For the financial year ending 31 March 2021 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.
Directors' responsibilities:
-
The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476; and
-
The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts.
These financial statements have been prepared in accordance with the special provisions relating to companies subject to the small companies regime within Part 15 of the Companies Act 2006.
These financial statements have been delivered in accordance with the provisions applicable to companies subject to the small companies regime and the option not to file the Profit and Loss Account has been taken.
Approved and authorised by the Board on .................... and signed on its behalf by:
.........................................
Mr Stephen Philip Manning Director
The notes on pages 6 to 8 form an integral part of these financial statements. Page 5
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
1 General information
The company is a private company limited by share capital, incorporated in England and Wales.
The address of its registered office is: Unit 1 Gleaner House Porthcressa St Marys Isles of Scilly TR21 0LN
2 Accounting policies
Summary of significant accounting policies and key accounting estimates
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.
Statement of compliance
These financial statements have been prepared in accordance with Financial Reporting Standard 102 Section 1A - 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006.
Basis of preparation
These financial statements have been prepared using the historical cost convention except that as disclosed in the accounting policies certain items are shown at fair value.
Revenue recognition
Turnover comprises the fair value of the consideration received or receivable for the sale of goods and provision of services in the ordinary course of the company’s activities. Turnover is shown net of sales/value added tax, returns, rebates and discounts.
The company recognises revenue when:
The amount of revenue can be reliably measured; it is probable that future economic benefits will flow to the entity; and specific criteria have been met for each of the company's activities.
Tangible assets
Tangible assets are stated in the balance sheet at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.
The cost of tangible assets includes directly attributable incremental costs incurred in their acquisition and installation.
Depreciation
The Depreciation policy is to write off all capital expenses in the year they occurred.
Asset class Depreciation method and rate Computer equipment 100% in year Office equipment 100% in year
Page 6
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.
Trade debtors
Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business.
Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method, less provision for impairment. A provision for the impairment of trade debtors is established when there is objective evidence that the company will not be able to collect all amounts due according to the original terms of the receivables.
Trade creditors
Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if the company does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, they are presented as non-current liabilities.
Trade creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective interest method.
Defined contribution pension obligation
A defined contribution plan is a pension plan under which fixed contributions are paid into a pension fund and the company has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.
Contributions to defined contribution plans are recognised as employee benefit expense when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.
3 Loss/profit before tax
Arrived at after charging/(crediting)
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Depreciation | expense | 450 | 517 |
Page 7
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
4 Tangible assets
| Furniture, | Furniture, | |||||||
|---|---|---|---|---|---|---|---|---|
| fittings and | ||||||||
| equipment | Total | |||||||
| £ | £ | |||||||
| Cost or valuation | ||||||||
| At | 1 April 2020 | 9,711 | 9,711 | |||||
| Additions | 450 | 450 | ||||||
| At | 31 March 2021 | 10,161 | 10,161 | |||||
| Depreciation | ||||||||
| At | 1 April 2020 | 9,711 | 9,711 | |||||
| Charge for the year | 450 | 450 | ||||||
| At | 31 March 2021 | 10,161 | 10,161 | |||||
| Carrying amount | ||||||||
| At | 31 March 2021 | - | - | |||||
| 5 | Debtors | |||||||
| 2021 | 2020 | |||||||
| £ | £ | |||||||
| Prepayments | 856 | 1,088 | ||||||
| 856 | 1,088 | |||||||
| 6 | Creditors | |||||||
| Creditors: amounts falling due within one year | ||||||||
| 2021 | 2020 | |||||||
| £ | £ | |||||||
| Due within one year | ||||||||
| Trade creditors | - | 49 | ||||||
| Other creditors | 820 | 617 | ||||||
| 820 | 666 | |||||||
Page 8
Healthwatch Isles of Scilly
Detailed Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Turnover (analysed below) | 36,850 | 47,100 | |
| Gross profit (%) | 100% | 100% | |
| Administrative expenses | |||
| Employment costs (analysed below) | (31,643) | (27,317) | |
| Establishment costs (analysed below) | (3,403) | (3,364) | |
| General administrative expenses (analysed below) | (5,605) | (7,867) | |
| Depreciation costs (analysed below) | (450) | (517) | |
| (41,101) | (39,065) | ||
| Operating (loss)/profit | (4,251) | 8,035 | |
| (Loss)/profit before tax | (4,251) | 8,035 |
This page does not form part of the statutory financial statements. Page 9
Healthwatch Isles of Scilly
Detailed Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Turnover | |||
| Grants and subsidies | 36,850 | 47,100 | |
| Employment costs | |||
| Wages and salaries (excluding directors) | (30,721) | (26,762) | |
| Staff pensions (Defined contribution) | (922) | (555) | |
| (31,643) | (27,317) | ||
| Establishment costs | |||
| Rent and rates | (3,120) | (3,120) | |
| Light, heat and power | (283) | (244) | |
| (3,403) | (3,364) | ||
| General administrative expenses | |||
| Telephone and fax | (729) | (515) | |
| Repairs and maintenance | (285) | - | |
| Printing, postage and stationery | (1,141) | (685) | |
| Sundry expenses | (630) | (183) | |
| Travel and subsistence | - | (2,002) | |
| Rail, air and taxi fares | - | (2,036) | |
| Advertising | (778) | (625) | |
| Accountancy fees | (845) | (780) | |
| Professional indemnity insurance | (674) | (596) | |
| Legal and professional fees | (523) | (445) | |
| (5,605) | (7,867) | ||
| Depreciation costs | |||
| Depreciation of plant and machinery (owned) | (450) | (517) |
This page does not form part of the statutory financial statements. Page 10
Registration number: 08321886
Healthwatch Isles of Scilly
Annual Report and Unaudited Financial Statements
for the Year Ended 31 March 2021
Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB
Healthwatch Isles of Scilly
Contents
| Company Information | 1 | |
|---|---|---|
| Directors' Report | 2 | |
| Accountants' Report | 3 | |
| Profit and Loss Account | 4 | |
| Balance Sheet | 5 | |
| Notes to the Unaudited Financial Statements | 6 | to 8 |
| Detailed Profit and Loss Account | 9 to 10 |
Healthwatch Isles of Scilly
Company Information
Directors
Registered office
Accountants
Mr C Douglas Jane Hurd Paul Charnock Mr Stephen Philip Manning Penelope Penn-Howard
Unit 1 Gleaner House Porthcressa St Marys Isles of Scilly TR21 0LN Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB
Page 1
Healthwatch Isles of Scilly
Directors' Report for the Year Ended 31 March 2021
The directors present their report and the financial statements for the year ended 31 March 2021.
Directors of the company
The directors who held office during the year were as follows:
Mr C Douglas
Jane Hurd
Paul Charnock
Mr Stephen Philip Manning (appointed 28 July 2020)
Penelope Penn-Howard
Principal activity
The principal activity of the company is to help local people get the best out of their local health and social care services.
Small companies provision statement
This report has been prepared in accordance with the special provisions relating to companies subject to the small companies regime within Part 15 of the Companies Act 2006.
Approved by the Board on .................... and signed on its behalf by:
......................................... Mr Stephen Philip Manning Director
Page 2
Accountants' Report to the Board of Directors on the Preparation of the Unaudited Statutory Accounts of Healthwatch Isles of Scilly for the Year Ended 31 March 2021
In order to assist you to fulfil your duties under the Companies Act 2006, we have prepared for your approval the accounts of Healthwatch Isles of Scilly for the year ended 31 March 2021 as set out on pages 4 to 8 from the company's accounting records and from information and explanations you have given us.
This report is made solely to the Board of Directors of Healthwatch Isles of Scilly, as a body, in accordance with the terms of our engagement letter. Our work has been undertaken solely to prepare for your approval the accounts of Healthwatch Isles of Scilly and state those matters that we have agreed to state to the Board of Directors of Healthwatch Isles of Scilly. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than Healthwatch Isles of Scilly and its Board of Directors as a body for our work or for this report.
It is your duty to ensure that Healthwatch Isles of Scilly has kept adequate accounting records and to prepare statutory accounts that give a true and fair view of the assets, liabilities, financial position and loss of Healthwatch Isles of Scilly. You consider that Healthwatch Isles of Scilly is exempt from the statutory audit requirement for the year.
We have not been instructed to carry out an audit or a review of the accounts of Healthwatch Isles of Scilly. For this reason, we have not verified the accuracy or completeness of the accounting records or information and explanations you have given to us and we do not, therefore, express any opinion on the statutory accounts.
......................................
Mrs Rachel Keeley Accountant Carriacou Pilots Retreat St. Mary's Isles of Scilly TR21 0PB Date:.............................
Page 3
Healthwatch Isles of Scilly
Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | |||
|---|---|---|---|---|
| Note | £ | £ | ||
| Turnover | 36,850 | 47,100 | ||
| Gross profit | 36,850 | 47,100 | ||
| Administrative expenses | (41,101) | (39,065) | ||
| Operating (loss)/profit | (4,251) | 8,035 | ||
| (Loss)/profit before tax | 3 | (4,251) | 8,035 | |
| (Loss)/profit for the financial year | (4,251) | 8,035 |
The above results were derived from continuing operations.
The company has no recognised gains or losses for the year other than the results above.
The notes on pages 6 to 8 form an integral part of these financial statements. Page 4
Healthwatch Isles of Scilly
(Registration number: 08321886) Balance Sheet as at 31 March 2021
| 2021 | 2020 | |||
|---|---|---|---|---|
| Note | £ | £ | ||
| Current assets | ||||
| Debtors | 5 | 856 | 1,088 | |
| Cash at bank and in hand | 12,477 | 16,342 | ||
| 13,333 | 17,430 | |||
| Creditors: Amounts falling due within one year | 6 | (820) | (666) | |
| Net assets | 12,513 | 16,764 | ||
| Capital and reserves | ||||
| Profit and loss account | 12,513 | 16,764 | ||
| Shareholders' funds | 12,513 | 16,764 |
For the financial year ending 31 March 2021 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.
Directors' responsibilities:
-
The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476; and
-
The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts.
These financial statements have been prepared in accordance with the special provisions relating to companies subject to the small companies regime within Part 15 of the Companies Act 2006.
These financial statements have been delivered in accordance with the provisions applicable to companies subject to the small companies regime and the option not to file the Profit and Loss Account has been taken.
Approved and authorised by the Board on .................... and signed on its behalf by:
.........................................
Mr Stephen Philip Manning Director
The notes on pages 6 to 8 form an integral part of these financial statements. Page 5
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
1 General information
The company is a private company limited by share capital, incorporated in England and Wales.
The address of its registered office is: Unit 1 Gleaner House Porthcressa St Marys Isles of Scilly TR21 0LN
2 Accounting policies
Summary of significant accounting policies and key accounting estimates
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.
Statement of compliance
These financial statements have been prepared in accordance with Financial Reporting Standard 102 Section 1A - 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006.
Basis of preparation
These financial statements have been prepared using the historical cost convention except that as disclosed in the accounting policies certain items are shown at fair value.
Revenue recognition
Turnover comprises the fair value of the consideration received or receivable for the sale of goods and provision of services in the ordinary course of the company’s activities. Turnover is shown net of sales/value added tax, returns, rebates and discounts.
The company recognises revenue when:
The amount of revenue can be reliably measured; it is probable that future economic benefits will flow to the entity; and specific criteria have been met for each of the company's activities.
Tangible assets
Tangible assets are stated in the balance sheet at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.
The cost of tangible assets includes directly attributable incremental costs incurred in their acquisition and installation.
Depreciation
The Depreciation policy is to write off all capital expenses in the year they occurred.
Asset class Depreciation method and rate Computer equipment 100% in year Office equipment 100% in year
Page 6
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.
Trade debtors
Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business.
Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method, less provision for impairment. A provision for the impairment of trade debtors is established when there is objective evidence that the company will not be able to collect all amounts due according to the original terms of the receivables.
Trade creditors
Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if the company does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, they are presented as non-current liabilities.
Trade creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective interest method.
Defined contribution pension obligation
A defined contribution plan is a pension plan under which fixed contributions are paid into a pension fund and the company has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.
Contributions to defined contribution plans are recognised as employee benefit expense when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.
3 Loss/profit before tax
Arrived at after charging/(crediting)
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Depreciation | expense | 450 | 517 |
Page 7
Healthwatch Isles of Scilly
Notes to the Unaudited Financial Statements for the Year Ended 31 March 2021
4 Tangible assets
| Furniture, | Furniture, | |||||||
|---|---|---|---|---|---|---|---|---|
| fittings and | ||||||||
| equipment | Total | |||||||
| £ | £ | |||||||
| Cost or valuation | ||||||||
| At | 1 April 2020 | 9,711 | 9,711 | |||||
| Additions | 450 | 450 | ||||||
| At | 31 March 2021 | 10,161 | 10,161 | |||||
| Depreciation | ||||||||
| At | 1 April 2020 | 9,711 | 9,711 | |||||
| Charge for the year | 450 | 450 | ||||||
| At | 31 March 2021 | 10,161 | 10,161 | |||||
| Carrying amount | ||||||||
| At | 31 March 2021 | - | - | |||||
| 5 | Debtors | |||||||
| 2021 | 2020 | |||||||
| £ | £ | |||||||
| Prepayments | 856 | 1,088 | ||||||
| 856 | 1,088 | |||||||
| 6 | Creditors | |||||||
| Creditors: amounts falling due within one year | ||||||||
| 2021 | 2020 | |||||||
| £ | £ | |||||||
| Due within one year | ||||||||
| Trade creditors | - | 49 | ||||||
| Other creditors | 820 | 617 | ||||||
| 820 | 666 | |||||||
Page 8
Healthwatch Isles of Scilly
Detailed Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Turnover (analysed below) | 36,850 | 47,100 | |
| Gross profit (%) | 100% | 100% | |
| Administrative expenses | |||
| Employment costs (analysed below) | (31,643) | (27,317) | |
| Establishment costs (analysed below) | (3,403) | (3,364) | |
| General administrative expenses (analysed below) | (5,605) | (7,867) | |
| Depreciation costs (analysed below) | (450) | (517) | |
| (41,101) | (39,065) | ||
| Operating (loss)/profit | (4,251) | 8,035 | |
| (Loss)/profit before tax | (4,251) | 8,035 |
This page does not form part of the statutory financial statements. Page 9
Healthwatch Isles of Scilly
Detailed Profit and Loss Account for the Year Ended 31 March 2021
| 2021 | 2020 | ||
|---|---|---|---|
| £ | £ | ||
| Turnover | |||
| Grants and subsidies | 36,850 | 47,100 | |
| Employment costs | |||
| Wages and salaries (excluding directors) | (30,721) | (26,762) | |
| Staff pensions (Defined contribution) | (922) | (555) | |
| (31,643) | (27,317) | ||
| Establishment costs | |||
| Rent and rates | (3,120) | (3,120) | |
| Light, heat and power | (283) | (244) | |
| (3,403) | (3,364) | ||
| General administrative expenses | |||
| Telephone and fax | (729) | (515) | |
| Repairs and maintenance | (285) | - | |
| Printing, postage and stationery | (1,141) | (685) | |
| Sundry expenses | (630) | (183) | |
| Travel and subsistence | - | (2,002) | |
| Rail, air and taxi fares | - | (2,036) | |
| Advertising | (778) | (625) | |
| Accountancy fees | (845) | (780) | |
| Professional indemnity insurance | (674) | (596) | |
| Legal and professional fees | (523) | (445) | |
| (5,605) | (7,867) | ||
| Depreciation costs | |||
| Depreciation of plant and machinery (owned) | (450) | (517) |
This page does not form part of the statutory financial statements. Page 10