## 

## 

## 

|||||||Page|
|---|---|---|---|---|---|---|
|Trustees'<br>Annual<br>Report (Incorporating|||the|Director's Report)|||
|Independent<br>Auditor's|Report to the Members|||||10|
|Statement of Financial|Activities|(Including||Income and Expenditure|Account)|14|
|Statement of Financial|Position|||||15|
|Statement ofCash Flows||||||16|
|Notes to the Financial|Statements|||||17|





## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

|Service||Number|Number|Average|All outcomes|
|---|---|---|---|---|---|
|||of|0'Fissues|number of|(expected and|
|||Unique||issues per|achieved)|
|||People||person helped||
|||Helped||||
|Generalist service (mix|of|7,129|13,540|1.9|E2,073,865|
|telephone/<br>F2F/ adviceline)||||||
|Money and Pensions Service||3,876|17,135|4.4|E2,171,135|
|(MaPS) Debt Advice Project||||||
|(local/national)||||||
|MaPS Debt Relief Order (DRO)||6,853|31,102|4.5|E64,277,790|
|Unit (national<br>contract)||||||
|One Point Service||219||3.6|8317,076|
|Housing<br>Solutions Service||152|1,089|7.2|851,585|
|Healthier<br>and Wealthier|Service|1,340|4,583|3.4|K2,100,770|
|Outreach<br>Services (combined)||675|2,335|3.5|F1,677,923|
|Help through<br>Hardship|(national)|3,615|9,965|2.8|2634,962|
|Energy Advice'|||3,915||f93,085|
|Help to Claim||6,086|22,527|3.7|E4,613,051|
|TOTALS||30,689|106,986|4.1|878,011,242|





## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

|||Year En|ded 31 March|2022|||
|---|---|---|---|---|---|---|
|||||2022||2021|
||||Unrestricted|Restricted|||
|||Note|I'unds<br>f|funds|Total funds|Total funds|
|Income and endowments|||||||
|Donations<br>and legacies||5||||6,500|
|Charitable<br>activities||6|732,596|2,880,733|3,613,329|3,709,271|
|Investment<br>income||7|6,487||6,487|6,401|
|Total income|||739,083|2,880,733|3,619,816|3,722,172|
|Expenditure|||||||
|Expenditure<br>on charitable|activities|8,9|673,024|2,665,308|3,338,332|3,438,123|
|Total expenditure|||673,024|2,665,308|3,338,332|3,438,123|
|Net income|||66,059|215,425|281,484|284,049|
|Transfers between funds|||227,590|(227,590)|||
|Net movement<br>ln funds|||293,649|(12,165)|281,484|284,049|
|Reconciliation<br>offunds|||||||
|Total funds brought forward|||1,485,970|63,561|1,549,531|1,265,482|
|Total funds carried forward|||1,779,619|51,396|1,831,016|1,549,531|





## 

## 

||||2022||2021|
|---|---|---|---|---|---|
|||Note||||
|Fixed Assets||||||
|Tangible fixed assets||14||690,061|612,977|
|Current Assets||||||
|Debtors<br>Cash at bank and in|hand|16|128,668<br>1,626,879||183,041<br>1,171,387|
||||1,664,637||1,354,428|
|Credltois: amounts|falling due within one year|16|323,168||324,379|
|Net Current Assets||||1,331,379|1,030,049|
|Total Assets Less Current Liabilities||||1,92'l,440|1,643,026|
|Creditois: amounts|falling due after more than|||||
|one year||17||90,426|93,495|
|Net Assets||||1,831,016|1,549,531|
|Funds ofthe Charity||||||
|Restricted funds||||61,396|63,561|
|Unrestricted<br>funds||||1,779,619|1,485,970|
|Total charity funds||19||1,831,016|1,549,531|





## 

## 

## 

||Year Ended 31 March 202|2||
|---|---|---|---|
|||2022|2021|
|Cash Flows from Operating|Activities|||
|Net income||281,484|284,049|
|Adjustments<br>for.||||
|Depreciation<br>oftangible fixed <br>Other interest receivable and <br>Accrued (income)/expenses|assets<br> similar income|22,916<br>(6,487)<br>(52,614)|24,563<br>(6,401)<br>79,111|
|Changesin:||||
|Trade and other debtors<br>Trade and other creditors||54,383<br>48,323|117,375<br>(187,601)|
|Cash generated<br>from operations||348,005|311,096|
|Interest received||6,487|6,401|
|Net cash from operating<br>activities||354,492|317,497|
|ket Increase<br>ln Cash and Cash Equivalents<br>Cash and Cash Equivalents<br>at Beginning ofYear||354,492<br>1,171,387|317,497<br>853,890|
|Cash and Cash Equivalents|at End ofYear|1,525,879|1,171,387|





## 

## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 

## 

## 




## 

## 

## 

|||||||Unrestricted|Restricted|Total Funds|
|---|---|---|---|---|---|---|---|---|
|||||||Funds|Funds|2022|
|||||||F|||
||Durham|County Council funding||||610,355||610,355|
||Citizens|Advice Funding|||||2,510,499|2,510,499|
||European Social Fund funding||||||181,130|181,130|
||Other funding|||||75,811|189,104|264,915|
||Other income||from charitable|activities||46,430||46,430|
|||||||732,596|2,880,733|3,613,329|
|||||||Unrestricted|Restricted|Total Funds|
|||||||Funds|Funds|2021|
|||||||F||F|
||Durham|County Council funding||||684,524||684,524|
||Citizens|Advice Funding|||||2,403,995|2,403,995|
||European Social Fund funding||||||255,950|255,950|
||Other funding|||||44,115|254,002|298,117|
||Other income||from charitable|activities||66,685||66,685|
|||||||795,324|2,913,947|3,709,271|
|7.|Investment<br>Income||||||||
||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
||||||Funds|2022|Funds|2021|
||||||||E||
||Bank interest||receivable||6,487|6,487|6,401|6,401|
|8.|Expenditure||on Charitable|Activities|by Fund Type||||
|||||||Unrestricted|Restricted|TotalFunds|
|||||||Funds|Funds|2022|
|||||||E|||
||Durham|County Council funding||||483,034||483,034|
||Citizens|Advice Funding|||||1,809,686|1,809,686|
||Other funding|||||113,357|148,831|262,188|
||European|Social Fund funding|||||176,017|176,017|
||Support costs|||||76,633|530,774|607,407|
|||||||673,024|2,665,308|3,338,332|
|||||||Unrestricted|Restricted|Total Funds|
|||||||Funds<br>f|Funds<br>F|2021|
||Durham|County Council funding||||570,032||570,032|
||Citizens Advice Funding||||||1,747,553|1,747,553|
||Other funding|||||48,916|231,693|280,609|
||European|Social Fund funding|||||261,108|261,108|
||Support costs|||||52,176|526,645|578,821|
|||||||671,124|2,766,999|3,438,123|





## 

## 

## 

## 

## 

||||Activities|||||
|---|---|---|---|---|---|---|---|
|Durham<br>County Council funding<br>Citizens Advice Funding<br>Other funding<br>European<br>Social Fund funding|||undertaken<br>directly<br>f<br>483,034<br>1,809,686<br>262,188<br>176,017|Support costs<br>65,893<br>484,291<br>37,345<br>19,878||Total funds<br>2022<br>548,927<br>2,293,977<br>299,533<br>195,895|Total fund<br>2021<br>E<br>616,873<br>2,232,052<br>316,803<br>272,395|
||||2,730,925||607,407|3,338,332|3,438,123|
|Net income||||||||
|Net income is stated after charging/(crediting):||||||||
|||||||2022|2021|
|Depreciation<br>oftangible fixed|assets|||||22,916|24,563|
|Staff Costs||||||||
|The total staff costs and employee||benefits for the reporting|||period are|analysed as|follows:|
|||||||2022|2021|
|Wages and salaries<br>Social security costs<br>Employer<br>contributions<br>to pension||plans||||2,505,435<br>195,484<br>114,985|E<br>2,513,147<br>194,400<br>**123**,**0**89|
|||||||2,815,904|2,830,636|
|The average<br>head<br>count of <br>num<br>ero<br>b<br>ffull-time<br>equivalent|employees<br>employees||during<br>the year <br>during the year is||was 129 (2021: 127). <br> analysed as follows:||The average|
|||||||2022|2021|
|||||||No.|No.|
|Number<br>ofstaff||||||111|107|



## 

## 

## 

## 

## 



## 

## 

## 

|During the y|ear|E227,590|was transferred|to restricted<br>funds from gene|ral funds:|
|---|---|---|---|---|---|
||||||2022|
||||||E|
|Contribution|to|overheads|by MAPS DRO|project|'l62,236|
|Match funding||for Durham|Works project||(20,288)|
|Contribution|to|overheads|by BEIS project||26,033|
|Contribution|to|overheads|by MAPS DAP project||32,024|
|Match funding||for NPower|project||(11,674)|
|Contribution|to|overheads|by Help Through|Hardship|14,100|
|Other minor|transfers||||26,159|
||||||227,590|



## 

|Tangible Fixed Assets|||||
|---|---|---|---|---|
|||Leasehold|||
|||Property|Computer<br>&||
||Freehold|improvement|Office||
||property<br>f|s|Equipment|Total|
|Cost|||||
|At 1 April 2021|575,000|178,734|139,261|892,995|
|Disposals||(14,000)|(21,330)|(35,330)|
|At 31 March 2022|575,000|164,734|117,931|857,666|
|Depreciation|||||
|At 1 April 2021||158,076|121,942|280,018|
|Charge for the year||12,739|10,177|22,916|
|Disposals||(14,000)|(21,330)|(35,330)|
|At 31 March 2022||156,815|110,789|267,604|
|Carrying<br>amount|||||
|At 31 March 2022|575,000|7,919|7,142|690,061|
|At 31 March 2021|575,000|20,658|17,319|612,977|



## 




## 

## 

## 

## 

## 

|Creditors: am|ounts<br>falling due within one year|||
|---|---|---|---|
|||2022|2021|
|Trade creditors||41,462|40,064|
|Accruals||69,078|121,692|
|Social security|and other taxes|43,201|46,210|
|Deferred income||148,284|91,768|
|Futurebuilders|loan|11,569|10,678|
|Other creditors||9,564|13,967|
|||323,158|324,379|



## 

## 

|2022|2021|
|---|---|
||F|
|90,425|93,495|



## 

## 

## 



## 

## 

## 

|Unrestric|ted<br>funds||||||
|---|---|---|---|---|---|---|
|||At||||At 31 March|
|||1 April 2021|Income|Expenditure<br>f|Transfers|2022|
|General|funds|966,488|739,083|(650,108)|224,520|1,279,983|
|Capital fund||519,482||(22,916)|3,070|499,636|
|||1,485,970|739,083|(673,024)|227,590|1,779,619|
|||At||||At 31 March|
|||1 April 2020<br>P|Income<br>E|Expenditure<br>f|Transfers|2021|
|General|funds|700,563|808,225|(646,561)|104,261|966,488|
|Capital fund||541,008||(24,563)|3,037|519,482|
|||1,241,571|808,225|(671,124)|107,298|1,485,970|
|Restricted funds|||||||
|||At||||At 31 March|
|||1 April 2021|Income|Expenditure|Transfers|2022|
|||||F|||
|MAPS Debt Advice|||||||
|Project|||540,417|(508,393)|(32,024)||
|MAPS DRO|||1,420,938|(1,258,702)|(162,236)||
|AAP||16,530|19,828|(25,151)|(3,709)|7,498|
|Reaching|Out Across||||||
|Durham|(ROAD)|4,407|97,936|(99,622)|(2,404)|317|
|Durham|Works||58,224|(74,119)|15,895||
|Durham|Works Intensive||||||
|Support|Programme||24,970|(22,153)|(2,817)||
|Big Energy Savings|||||||
|Network|(BESN)||||||
|Regional|Lead||15,138|(10,668)|(4,470)||
|Stanley Town Council||9,333|9,333|(11,905)|(6,761)||
|DRO Pilot|||||||
|PAW- kelp To Claim|||266,978|(261,678)|(5,300)||
|Universal|Support Best||||||
|Practice|Lead||17,277|(18,659)|1,382||
|NPower||||(11,674)|11,674||
|Energy Advice Project|||29,109|(27,122)|(1,987)||
|Energy Redress|||1O5,OS8|(110,924)|5,866||
|PCF||3,371||(4,003)|632||
|LCFCPF||4,587|2,237|(2,714)|(4,110)||





## 

## 

||||Year Ende|d 31 March|2022|||
|---|---|---|---|---|---|---|---|
|19.|Analysis ofCharitable|Funds|(contlnuedjj|||||
||Innovations<br>Fund (BEIS)||25,333|8,333|(8,633)|(25,033)||
||SQ Award (BEIS)|||17,000|(18,193)|1,193||
||Remote (BEIS)||||(719)|719||
||NL Portal|||52,647|(9,066)||43,581|
||Help Through<br>Hardship|||195,310|(181,210)|(14,100)||
||||63,561|2,880,733|(2,665,308)|(227,590)|51,396|
||||At||||At 31 March|
|||1 April 2020<br>F||Income<br>f|Expendituref|Transfers|2021<br>F|
||MAPS Debt Advice|||||||
||Project|||534,901|(541,527)|6,626||
||MAPS DRO|||1,413,668|(1,243,517)|(170,151)||
||AAP||8,130|39,162|(36,339)|5,577|16,530|
||Reaching<br>Out Across|||||||
||Durham<br>(ROAD)||4,314|87,677|(83,270)|(4,314)|4,407|
||Durham<br>Works|||142,502|(164,844)|22,342||
||Durham<br>Works Intensive|||||||
||Support Programme|||25,771|(24,280)|(1,491)||
||Big Energy Savings|||||||
||Network (BESN)|||||||
||Regional Lead|||||||
||Stanley Town Council||9,333|18,667|(32,382)|13,715|9,333|
||DRO Pilot|||3,150||(3,150)||
||PAW- Help To Claim|||286,668|(286,668)|||
||Universal<br>Support Best|||||||
||Practice Lead|||35,914|(35,914)|||
||NPower|||30,000|(39,348)|9,348||
||Advice<br>In County|||||||
||Durham<br>(AiCD)|||43,195|(43,285)|90||
||Energy Advice Project|||44,460|(42,029)|(2,431)||
||Energy Redress|||60,889|(60,273)|(616)||
||PCF||2,134|11,050|(9,813)||3,371|
||Trussell Trust|||46,452|(37,416)|(9,036)||
||MAPS Webchat|||32,547|(22,453)|(10,094)||
||LCFCPF|||4,587|(3,697)|3,697|4,587|
||Innovations<br>Fund (BEIS)|||52,687|(59,944)|32,590|25,333|
||||23,911|2,913,947|(2,766,999)|(107,298)|63,561|





## 

## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

||||||||Unrestricted|Restricted|Restricted|TotalFunds|
|---|---|---|---|---|---|---|---|---|---|---|
||||||||Funds||Funds|2022|
||||||||||F||
||Tangible fixed|assets|||||590,061|||690,061|
||Current assets||||||1,603,141||51,396|1,654,637|
||Creditors less|than|1|year|||(323,158)|||(323,168)|
||Creditors greater than|||1 year|||(90,425)|||(90,426)|
||Net assets||||||1,779,619||51,396|1,831,015|
||||||||Unrestricted|Restricted||Total Funds|
||||||||Funds||Funds<br>f|2021|
||Tangible fixed|assets|||||612,977|||612,977|
||Current assets||||||1,290,867||63,561|1,354,428|
||Creditors less|than|1|year|||(324,379)|||(324,379)|
||Creditors greater than|||1 year|||(93,495)|||(93,495)|
||Net assets||||||1,485,970||63,561|1,549,531|
|21.|Analysis<br>ofChanges|||in|Net Debt||||||
|||||||||||At|
||||||||At 1 Apr 2021|Cash flows||31 Mar 2022|
|||||||||||E|
||Cash at bank and||in hand||||1,171,387||354,492|1,625,879|
|22.|Operating<br>Lease||Commitments||||||||
||The total future|minimum|||lease payments|under|non-cancellable<br>operating||leases are as follows:||
||||||||||2022<br>f|2021|
||Not later than|1 year|||||||40,377|53,830|
||Later than<br>1 year and|||not|later than 5years||||71,318|112,278|
||||||||||111,695|166,108|
|23.|Related Parties||||||||||



