HEALTHWATCH surroN Company No: 08171224 (A Company Limited by Guarantee and not having a Share Capltal) CharFty No: 1151601 FINANCIAL STATEMEpirs FOR THE YEAR ENDED 31 MARCH 2025 Klngston Burrowes Audll Ltd 308 Ewell Road Surbiton Surrey Kr6 7AL
HEALTHWATCH surroN Company No: 08171224 IA Company Limited by Guarantso and not havlng a Share Capltal Charlty No: 1151601 TRUSTEES, REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2025 Page Reference and Administraove Inforniation Report of the TTUStees Independent Examinef$ Report statement of Finand81 Activities 10 Balance Sheet 11 Notes to the Flnanaal Statements 12-15
HEALTHWATCH SUTTON Company No: 08171224 Chaiity No: 1151601 TRUSTEES, REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2025 The Board of Directorsruste8S presents Its report and audited financi81 statements for the year ended 31 March 2025. Roference and Admlnlstrative Infomiatlon Charlty No. Company No. 1151801 08171224 Registered Office and Principal address- Granfers Communty Centre 73-79 Oakhill Road, Sutton Surrey SM13AA Board of Directorsrrvustees who served during the year and up to the date of this report: Chalrperson: Wice Chalrper80n: Janet Wingrove Davld Elliman Director and Trustee: Director and Trustee: Director and Trustee: DlrectQT and Trustee= Dlrector and Trustee= Director and Trustee: Director and Trustee: Director and Trustee: D1ctOr and Trustee: Director and Trustee: David Elliman Mahendra Patèl Shiraz Sethna Noor Sumun Janet Wngrove Radhlka Bhandari steven Niewiarowski Simon Oliver Judy Walsh Gaynor Bray staff Team: Pete Flavell- Chièf Executive Officer Andrew Mcoonald - Health Engagement Projects Officer Colin Wilson- Communlcations, Engagement and Projects Offir Sam London - Communlcations, Engagement and Projects Officer Alyssa Chas&Vilchez- Executive Officer lyinoluwa Oshlnowo- Engagement Coordinator Lorraine Davis- Team Administrator Bankers: Bardays Bank PLC 43 High Street SLitton Surrey SM11DR Independent Examinor. Kevin Fisher BA, FCA, CTA King31on Burrowes Audit Ltd 308 EV11 Road Surbiton Surrey Kr6 7AL
HEALTHWATCH suON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Structure, governance and management Healthwatch Sutton {HVVS) 1$ the consumer champion for health and social care In Sutton. HWS was incorporatsd on the 7th August 2012 and achieved charitable status on 11 Ih April 2013 it is therefore both a Company limited by Guarantee (08171224) and a registered Charity (1151601). HWS 18 govemed by a Board of Dlrector6ffrustees who meet bi-monthty to oversee the strategic direction and development of the organisation. Following the Articles of Association, three Trustees stood dcwn at the AGM. All three stood for re-election and were voted back on to the Board for another term. Janet Imngrove is the Chalr with David Elliman remainlng as Vic&chair. The low number of Truste&s at the beginning of the year led to a recruitment drive and further 5 Trustees were recwiled to the Board. The members of HWS are local voluntary organisations and individual residents who have an int8r8St in health and social care and support the work of HWS. HWS is now part of the Together for Sutton partnership. Our core contract for delivery of the statutory duties of local He81thwatch sits within the Making Informed Choi$ (MICI contract tendered by the London Borough of Sutton. This contract Incorporates all information and advi¢a. advocacy and l¢)Gal Healthwatch services commissioned by Sutton Council. Healthwatch Sutton information and advice servlce is rt carried OLrt within the cor8 contract delivered by Healthwatch Sutton. It is Incorpor8ted in the ddivery of Ihe full range of inforrnation and advice services provided within the MIC contract and provide by Citizens Advice Sutton, Age UK Suttm and Sutton Carers Centre. The NHS Complaint Advocacy seTViC8 for Sutton residents is provided under the MIC contract under separate contract by Advocacy for All. The MIC contract started on 1 July 2022 and Covers a period of 5 years with potential to exiend for one year and further year rf agreed by the commissioners. Recruitment and Appolntment of new Trustees Trustees are recrutted and co-opted on to the Board of Healthwatch Sutton during the course of the year to m88t the requirements of the organisation. At the fvnnual General Meetlng the membership vote as to decide if they should be elected to the board. Financial Review HWS'S core gource of incorne to deliver the organisation's statutary duties comes from the London Borough of Sutton and in 2024125, £97,318 was reiVed to deliver these aciivities of the organisation. This amount prlUdeS the delivery of the statutory HealthwatGh information and signpostin9 service that is delivered under a separate part of the Making Informed Choices contract (as part of the Together for Sutton p8rtner5hip's information and advice offering). Additional funding has been givèn to the value of £41,418 by South West London {SWLI Integrated Care Board (ICB) to support GP practice's Patient Participation Groups in the London Borough of Sutton, and the Patient Reference Group that has representative from the PPGS across the Borough. This funding also provides support for Primary Care Network public engagement and other public engagement projects. From 5 Juty 2022, Heallhwatch started a new contract to provide representation for 8tx Healthwatch organisations wthin South West London at SlPdL ICB. The contract is for 2 years with an agreed 1-year extension. The extension wa5 agreed for this reporting period. The annual value of the contract is £110,000. To delrver this contrect an Executive Officer and an Engagement Coordinator have been employed.
HEALTHWATCH SUTTON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Icorrtd.. Other grants totalled £69,573. Most of this funding was redistributed to over community organisation to carry out work a part of specffic projects. Ther8 were no significant one-off costs were Incurred during th8 year. 2.1 Reserves Policy The levels of reserves held are regularly revlewed to ensure the charity is able to meet its obligations. A target of thr8e months costs running costs has been set. which is approximately £75,000. We are pleased on progress to achieve this figure. Publlc Benefil Ststement HVIS Trustees have complied with thelr duly to have due regard to the guidance on public benefrt published by the CommFssion in exercising thelr powers or dutles. The activit18s delivered during 2a24125 have been entirely in accordance wlth the charilable objectives. Objectives and Activities 4.1 The Objects of the Charity are: the advancement of health and the relief of those in need, induding by making the view5 and experiences of members of the general public known to heatth and social care providers, commissioners and those responsible for public health. the adv8ncement of citlzenship and communlty development. induding ensuring local people have a vcic8 in the development, deliv6ry and equality of access to local health and care services and facillties. the advancement of education, Including the Provision of training and the development of skills for volunteers and the wider Gommunty in understandlng. reviewing and monitoring local h8alth and care services and facilities", any other exclusively charitable purposes as trie Trustees See fft" in particular (but not exclusively) in Sutton and neighbouring areas of South London. This provision may be amended by special resolution but only wilh the prior VKill conserrt of the Commission. 4.2 Activitle8 HWS gives people a chanc8 to have their say and help to impmve local health and social care services. It does this through the followlng acttvitles: Actively finding out what people thlnk about health and social care services. Using local people's views and experiences to intluence and improve local peoe'S health and wellbeing through statutory and other organisations, primarfty though writing mports and making recommendations. Having voting rights on the local Health and Wellbelng Board and making recomm8ndations on how health and social care sWvi8 should be run. Sharing irfonnation and ideas with oth8r local Heallhwatch groups, Healthwatch England and Ihe Care Quality Commission.
HEALTHWATCH SUTTON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Ict)ntd... Achlevements and Perfomiance The main achi8vements during 2024125 were a5 follows. 5.1 Lottery of access to frne earwax romoval for Borough resldents We surveyed over 1,000 Sutton children aged g to 11 about their mental wellbeing and compared the results with a survey of children the same age we completed Just before the pandemlc. Children's mental h&qlth has got worse. Healthwatch Sutton received anecdotal feedback that accessing ear wax removal services in the Borough is not uniform or universal. People's ability to access free services Is dependent on a variety of factors outside their control. The Royal National Institute for Deaf People (RNID) published a report 'AC$S Blocked, in 2023 that found that two-thirds of respondents were told that ear wax removal is no longer free on Ihe NHS and a quarter of respondents could not afford a prtvate service. Illlhat dld we do? Healthwatch Sutton created a short online survey to capture a snapshot of experiences in the Borough. In tot8187 responses were received in Spring 2024. Key things we heard.. 5% of respondents who tried to remove the ear wmx knemselves using ear drops were unsuccessful. 41% of those responderts who received trealment had to pay privately to have the earwax removed. 15% of respondents dldny have treatment because they couldn't afford it Comments made show the frustration that some respondents felt with difficulties around access and cosL Conversely, those that were 8ble to access seNlcÈs free through the NHS were satisfièd. What difference did this mak87 Our report highlighted to key decision makers that accessing free ear wax removal services in the Borough is unequal and varfes between GP surgeries. 5.2 Accèss to GP servlces In Sutton Most residents who had an appointment thought it went well but some found it hard to contact their GP. We created a SueY for Sutton residents aboLrt their experience of their GP surgery.. how they contacted, the outcome they had and how their appointment went. Sutton Primary Care Nelworks SUPPDrted us by sharing the survey by email. It had 4285 rfisponses. The survey showed some residents Still need help to a¢$S their GP. Key things we heard: 25% Df respondents told us they fjnd it hard to contact their surgery. of whom half weren't able to contact at all 86% of respondents who attended an appointmant thought it went very well or quite well Wee been through the feedback and put together a set of commendations, recommendations and further suggestions for GP surgeries in Sutton. They highlight the range of experiences which people had and the need to meet thelr access needs as far as possiblè.
HEALTHWATCH SUTTON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Icontd... What difforenc8 did this make? We shar8d our report with NHS South West London Integrated Care Board and presented it to a meeting of GP Practice Managers in Sutton. We also presented it to Sutton Council's Health & Wellbeing Board. Vde sep3rately shared 8ach surgery's own patlents, responses with them. Finally, we presented the findings to an NHS Confederation Focus Group on the Future of Prlmary Care. We like to think Ihis helped these organisations understand Sutton residents, experience and view of their GP since COVID-19. We ragnISe this remains an important issue and that surgeries are under pressure to respond with limited resources. 5.3 Hearlng from all communities We're here for all residents of Sutton. That's why, over the past year, we've worked hard to reach out to Ihose communities whose voices may go unheard. Every member of the community should have the Chan to share their slcyy and play 8 part in shaping seNices to m88t their need8. This year, we have reached different communities by.. Holdlng 10 combined focus groups and interviews for patients and carers with communl¢ation needs, as part of our research ¢Jn The Delivery of the Accessible Information Standard in South West London GP Practices. Interviewed unpaid carers of peoFAe who have experienced Sutton's safeguarding process and community service5 for frailty. Shared three reports with NHS South Iplest London Integrated Care Board: GP services. E8rwax removal and the AcGessible Infomiation Standard. Improving adherence to the Accessibl8 Infomiatlon Standard In GP practices We investigated how well South West Lontjon GP practices were meeting Deaf 8nd disabled people's communication needs. Patlents and carers had low awareness of the Accessible Infonnation Standard, which says Ihat health and caro servios must meet people's communication needs in Ihe way6 that they request. What dlfference did this make? Through our engagemenl with GP praclices. patients, and carers. we increased underslanding of the Accessible Information Standard. We also worked with GP pradices to understand barriers to implementation, and circulated resources to help them bettèr meet people's needs. Glvlng a voice tp careys in 8utton We spoke to carers of people who have experienced Sutton's safeguarding process and used community services for frailty, Carers wanted a single source of infomiation for finding out about available services. Some felt like they were on their own in this area, and the amount of servbces could be overwhelming. Carers also valued updates on progress and outcomes from services which the people they cared for were already using. They appreciated staffs, personable manner and wanted to help th8m.
HEALTHWATCH SUThON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Icontd..- What dlfference dld Ihls make? We presentsd these experlence6 to Sutton Safeguarding Adults Board and the Frailty Board. We recommended slgnposting unpald carers who services contact to relevant supporL We also highlighted the risk of individuals wrth no support nefv4ork falling through the cracks, as they often need their carer5, primarily friends and family, to access health and social care Se18. We explained that carers may not be as familiar with different services. remit as professionals, and encouraged services ta explain their role when they contacted them. 5A Infomiation and Slgnpostlng Iilfftether it's finding an NHS dentist, making a complaint, or choosing a good care home for a loved one- you can count on us. This year 524 Sutton people have reached out to us for advi, support or help rinding serylces. This year, we've helped p80pI8 by.. Providing uptovdate Information people can trust Helping people access the services they need Supptirting people to look after their health Signposting people to additional support services We were contacted by a parent wlth cOnM$ around her child, who was having difficulty at school and her behaviors. 5.5 Showca51ng volunteer Impact Our fant88tic volunteers have given more than 1000 hours to support our work. Thanks to their dedication to improving care. we Can better understand what is working and what needs improving in our community. This year, our volunteers". Represented Healthwatch Sutton at5 community evènts, including the St Heller Music & C(xllmunity Festival and Wallington Health & Wellbeing Information & Adv1 Day. Interviewed people about their experience of the safeguarding prIx in Sutton. The focus brds whether people found the process 'personal'. Interviewed people about their experience of NHS sèNices in Sutton related to frailty. They also asked about the general impact of living With frailty. 5.6 The Way We Work Involvement of volunteers and lay people In our governance and declsion-making. Our Healthwatch Boerd consists of 10 members who work voluntarily to provide direction, oversigh( and scrutiny of our activities. Our Board ensures that decisions about prfority areas of Yrk reflect the con¢em8 and interests of our diver8e ILKal community. ThroughcKrt 2024125, the Board met 6 tJme$ and made decisions on matters such as project delivery, policies and govemance. We ensure wider public involvement in deciding our work wiorities. Methods and systems used across the year to obtsln people'5 experiences Ilve use a wide range of approaches to ensure that as many people as possible can provide us with Insight into their experience of uslng services. Durfng 2024125, we have been availab16 by phone and email. provided a web forni on our webslte and through social media, and attended meetings of community groups and forums.
HEALTHWATCH SUTTON REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 lCtd... We ensure that this annual report Is made available to as many members of the publlc and partner organisations as posslble. We will publish it on our website, and fOard it to the Care Qualty Commission, Healthwatch England, NHS England. South West London ICB, The Ovaniiew and Scrutiry C¢Jnmittee and Sutton Council. Thls annual report WIIS also be sent out via E-bulletin and our printed newsletter and promoted on 50cial media. Responses to recommendatlons South West London Healthwatch organisations submitted a joint request for dentistry commissioning data on 11 December 2023 to the North East London ICB. Despite multiple follow-up requests from ourselves and the South West London ICB, we still had not received an adequate response as of October 2024. At this polnt, we Independently identified another source for the data. There were no issues or recommendations escalated by us to the Healthwatch England Commlttee. so there were no resuStlng reviews or investigations. Taklng people's experiences to dec181on- makers We ensure that people who can make decisions about 3ervices hear about the insights and experiences shared with us. For example, In our locai authority area, we take information to the Sutton Health and Wellbeing Board, Sutton Place Partnership, Sutton Place Quafrty Collaborth've. Sutton Alliance, Sutton Transformalion and Delivery Group. We also take insight and experiences to decisioTrmakers in South West London Integrated Care System. For 8xample, we ensured that our reports were included in the new South West London Insights Bank. library of patient engagement data. We also shared findings from OUT patient engagement and ensured the System was meaningfully engaging with people through our presentation on 13 Integrated Care Board committees. Healthwatch Representativos Healthwatch SuttDn is represented on the Sutton Health and Wdlbeing Board by Pete Flavell, Chief Executive Offior. Sutton Healthwatch. Durlng 2024125, our representatlve has eff8Ctively carrted out this role by presenting our GP report to the Board. Alyssa Chase-vilchez represents Heallhwatch Sutton on the South West London Integrated Care Partnership, Board, and their sUCOMmittees. 6.8 N8Xt stèps We wlll also work tagether with partners and our local Integrated Care System to help develop an NHS cultur8 where, at every level, staff strive to listen and leam from patients to make care better. Our top three priorities for the next year are: Raising our profile among the local community by attending groups and events. W8 will offer to give a presentation aut Healthwatch to them. OrganatiOnal development by assessing and revising our Govemance and business objectives forthe next 3 to 5 years. Developing our proj8Cts around Matemty, Domiclllary Care and Mental Wellbeing.
- Going Concern The Government's NHS 1f&Year Health Plan proposes the abolition of Healthwatch England 8nd local Healthwalch, with functlons transferred to NHS bodi8S and local authorities. This creates slgnifieant uncertainty over.. Ongoing statutory status Continuation of Core fundlng Organisation81 purpose beyond the tr8n5ition period Howevèr, the proposed abolition of local Healthwatch represents a material uncertainty related to going concern that Is outside the organisation's control and could lead to cessation of activities In Ihe medlum term. As we are heawly rellant on this local authorty funding which, typically accounts for 800k of our income, any withdrawal, reduction. or non•renewal of this funding would materially affect viabilty. Tho proposed national policy change increases the likelihood of funding cessation, even If short-terrn contracts remain in place. Opportunities to diverslfy Income are structurally limited due to our statutory role, restrictions on tradlng or fundraising and dependen on public sector Commissioning. The board of trustees have considered the following miti98ting fractors: Confirmed funding agreements currently in place for the nexi eighteen month8 Regular dialogue with the local authority, indic3tlng short-tem) ¢ontlnuation during national transition. Cost ccntrols in place, including the ability to reduce discretionary spend. Scenario planning for managed wind-down if required. These mitigations support short-temi operatlonal contlnuity kxrt do not remove the underlying strategic risk. Based on the assessment, the organisation can continue as a going concern as existing funding arrangements remain in place for at least the next 12 months. Approved by the Board of Tru5tee5 on Iq/o 112026 and signed on its behalf by: Janet Wngrove Trustee
Independent Examiner's Report to the Trustees of: HEALTHWATCH SUTTON I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2025. which are set out on pages 10 to 15. Responsibilities and basis of report As the charity trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 {'the 2006 Act.). Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your company's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145{5){b) of the 2011 Act. Independent examinerfs ststement Since the company's gross income exceeded £250,000, your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because I am a member of ICAEW. which is one of the listed bodies.. I have completed my examination. I confinm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: acGounting records were not kept in respect of the company as required by section 386 of the 2006 Act. or 2. the accounts do nol accord with those records. or 3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view, which is not a matter considered as part of an independent examination; or 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounling and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). I have no concems and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. K Fisher BA, FCA, CTA For and on behalf of Kingston Burrowes Audit Ltd Independent Examiner 308 Ewell Road Surbiton Surrey KT6 7AL 28th January 2026
HEALTHWATCH SUTTON STATEMENT OF FINANCIAL ACTIVITIES (Incorporating Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2025 Notes 2025 2024 INCOME Donations Incoming resources from charitable activities 308.309 245,127 308,309 245,127 EXPENDITURE Charitable activities 301.023 251,255 NET MOVEMENT IN FUNDS 7,286 (6,128) Reconciliation of Funds Fund balances brought forward 87,588 93,716 Fund balances carried fonward £94,874 £87,588 All funds are unrestricted. All income and expenditure is derived from continuing activities. The notes form part of these Financial Statements 10
HEALTHWATCH surroN (Company No: 081712241 BALANCE SHEET AS AT 31 MARCH 2025 Notss 2026 2024 cuRREr ASSETS Debtors Cash at Bank 183 100,843 34,196 69.275 101.028 103,471 CREDrroRS: Amounts falllng due within one year 6,152 15,883 NET ASSETS £94,874 £87,588 FUNDS Unrestricted funds £94.874 £87,588 The company is entitled to exernptlon from audit under Section 477 of the Companies Act 2006 ft)r the year ended 31 March 2025. The members have not required the company to obtain an audit of its finandal statements for the year ended 31 March 2025 in accordance with Section 478 of the Gompanies Act 2006. The directors acknowledge their responsibilities for: (a) ensuring that the company keeps accounting reccwds which comply wlth Section 388 and 387 of the Comp8nies Act 2006 and (b) preparing financial statements which give a true and fair view of the stale of affairs of the company as at the end of each financial year and of its profit for loss for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply wth the r8quirem8nts of the Companies Act 2006 relatlng to financial slatements, so far as applicable to the company. These Financial Statements have been prepared in accordance with the Special Provisions of Part 15 of the Companies Act 2006 relating to small companies. Appnwed by the Board of Trustees on l ? l o I 2026and slgned on Its behalf by: Jan Imngrova Trustee The notes form part of these Financial Statemerts. 11
HEALTHWATCH SUTTON NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 ACCOUNTING POLICIES Basis of preparation and assessment of going concem The financial statements have been prepared under the historical cost convention with Items recognised at cost or transaction value unless otheIse stated. The ffinan¢ial statements have been prepared In accordance with the Ststement of Recommended Practi.. Accounting ar5d Reporting by Charities preparing their accounts in accordance with the Financial R&porting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the char6ts.es Act 2011, the Companies Act 20 and UK Generally Accepted Accounting Practlce. The Charity constitutes a public benefit entty as defined by FRS 102. The trustees consider that there are no material uncertainties about the Charity's ability to continue as a going concern. The signiftcant accounting policies have been consistently applied to all years presented unless othenNise stated. b) Fund Accounting Unrestricted funds ar8 available for use at the discretion of the trustees in furtherance of the general objectives ot the charity. Restricted funds are those funds which are to be used in accordance with specific restrictions imposed by donors OT which have been raised by the charity fof specific purposes. Company Status The charity is a company limited by guarantee and is reglstered in England and Wales. The members of the company are the trustees. In the event of the charity being wound-up, the liability in respect of the guarantee is limited tu £1 per member of the charity. The address of the registered office is given in the Reference and Administrative Information on page 1. d) Incorning Resources All incoming resources are indLKled in the Statement of Financial Activities when the charity Is legally entitled to the income and the amount can be quantified with aSOnable accuracy. Income from contracts which are related to perfonnance is recognised as the charity earns the right to consideration by its performance. Resources Expended All expenditure is accounted for on an accruals basis. Charitable activities comprise those costs incurred by the chatiiy in the delivery of its activities and services for its beneficiaries. It includes both cost5 that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. Governance Costs include those costs associated with meeting the conslltutional and statutory reqtjirements of the charity and include independent examinatlon fees and costs linked to the Strategic management of the charity. 12
HEALTHWATCH suON NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Icontd... ACCOUNTING POLICIES (cont'd) fj Penslon Costs The charty operates 8 defined contributlon pension scheme for the benefit of its employees. The cost of contributions are charged to the Ststement of Financial Activities in the year th8y are payable. g) Leases Operaling lease rentals are charged to the Statement of Financial Activities on a straight line basls over the period of the lease. h) Debtorn and creditors reGeivablelpayable wlthln one year Debtors and cr8d5tors with no st8t8d interest rate and whidi are receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure. Z INCOME FROM CHARITABLE ACTIVITIES 202S 2024 Contracts London Borough of Sutton NHS Sutton Clinical Cornrnissioning Group NHS South West London Integrated Care Board NHS SWL Other Commissioned Work other organisations 97.318 41,418 110,000 48.480 11,093 93,359 40,968 110,000 800 £308,309 £245,127 All of the £245,127 recognlsed In 2024 related to unrestricted funds. CHARITABLE ACTIVITIES Direct costs Grant funding Support of activities costs TOTAL 2025 TOTAL 2024 Staff and volunteers costs Subcontractors Propety costs General running costs Management Costs SCT costs Flnants costs Other suppcrt Gosts Governance costs (note S) 220,242 220,242 46,897 6.814 7,603 5,200 3.120 2,880 6,609 1,658 200,138 18,000 7,892 8,332 5,200 4,490 1,480 4,323 1,400 46,897 6,814 7,603 5,200 3,120 2,880 6,609 1,658 £220,242 £46,897 £33.884 £301,023 £251.255 All of the £251,255 expenditure recognised in 2024 related to unrestricted funds. All of th6 above costs relate to the sole activity of the Charity which 18 to offer people a chance to have their say and help improve local heallh and social care s8rvices. 13
HEALTHWATCH SUTTON NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2026 Icorfd.... ANALYSIS OF GRANT FUNDING 2025 2024 Healthwatdi Richmond Healthwatch Kingston Publlc Voi Sign Health MVSC Wandsworth Care Alliance other Small Grants (aggregate) 7,583 7,582 11,207 2,700 3.000 10.579 4,246 3.000 4,000 2.000 4,000 4,000 1,000 £46,897 £18,000 GOVERNANCE COSTS 2025 2024 Independent Examiner's fees £1,658 £1,400 STAFF COSTS 2026 2024 INages and salariés Social Security costs Pension costs other direct costs 187,405 18,988 8,819 5,030 171,188 17,389 7.683 3.8g8 £220,242 £200,138 Average number of employees based on fulktime equivalents and on employee numbers 2025 2024 The number of employees whose employee benefits (Includlng employerfs national insurance contributions and employerfs pension costs were: £60,001- £70,000 Total employee benefits receivod by key management amounted to £50,233 {2024 . £58,155). Under FRS 102, employee benefits include gross salary. beneffts in kind, employar's nationat Insurance and employer's pension costs. DEBTORS 2025 2024 Other debtors and prepayments £183 £34.196 14
HEALTHWATCH SUTTON NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2026 Icont'd.... CREDITORS: Amounts falling due wlthin on8 year 2025 2024 Other creditors arKI accruals £8,152 £15.883 STATEMENT OF FUNDS At 31 March 2024 At 31 March 2026 Incoming Resources Resources Expended Unrestricted funds General funds £87,588 £308,309 £301,023 £94.874 The General Fund rewesents the free resources of the charlty which are not designated for partlcular purposes. 10. RELATED PARTIE5 During the year, O trustees (2024.. 0) were relmbursed for expenses (2024: £NiD. The trustees received no remuneration in either year. 15