HEALTHWATCH SUTTON
Company No: 08171224
(A Company Limlted by Guarantso and not having a Sharo Capltal)
Charlty No: 1151601
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Kingston Burrowes Audlt Lld
308 Ewell Road
Surbiton
Surrey
Kr6 7AL

HEALTHWATCH SUThON
Company No: 08171224
(A Company Umlted by Guarantse and not havlng a Share Capltal)
Charity No: 1151601
TRUSTEES. REPORT AND ACCOUNT8
FOR THE YEAR ENDED 31 MARCH 2024
Paga
Reference and Administrdtivg Information
Report of the Trustees
Indopgndent Examinerfs Report
10
StalemeTFt of Financial Actlvities
11
Balance Sheet
12
Notes to tho Financial Statements
13-15

HEALTHWATCH SUThON
Company No: 03171224
Charfty No: 1151601
TRUSTEES, REPORT AND ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2024
The Board of Directors￿ruSte9S presents its report and audlted lknancial statements for the yearendgd
31 March 2024.
Referonce and Admlnlstratlve Infomiatlon
Charity No.
Company No.
1151601
08171224
Reglstered Office and
Princiwal address=
Granfers Community Centre
73-79 Oakhlll Road,
Sutton
Surrey
SMI 3AA
Board of Directorsftrustees who serwed during the y•or and up to the date of thls report:
Chalrpgrson:
ice Chalrparson:
Janet Wingrova
David Elliman
Director and Trustee:
DireGtor and Trustèe:
Dlrector and Trustee:
Dlrector and Trustee:
Director and Trustee:
David Elliman
Mahendra Patel
Shiraz Sethna
Noor Sumun
Janet Wlngrove
staff Team:
Pete Flavell- Chief Ex8¢utive Otficer
Andrew McDonald- Health Engagement Projects orricer
Colin Wi150rn- Communlcations. Engagement and Projects officer
PJyssa Chase-Vil¢hez- Ex￿liVe OFh'cer
lyinoluwa 08hinowo- Engagement Ccrfjrdinator
Lorraine Davis- Team Administrator
Bankers:
Bardays Bank PLC
43 High Street
Sutton
Suffey
SM1 1DR
Independenl Examlnor:
Kel￿fi Flsher BA, FCA, CTA
lfjngston Burrowes Audlt Ltd
308 Ewell Road
Surbiton
Surr
7AL

HEALTHWATCH SUTTON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Structuret govemance and management
Healthwatch Sutton (HWS) is the consumer Champion for health and social car8 in Sutton. HWS was
Incorporated on the 7th August 2012 and achieved charitabla status on 11th April 2013 il is therefore both a
Company limlted by Guarantee (08171224) and a regi5tsred Ch8rity11151601).
HWS 1$ govemed by a Board of DirectorslTrustees who meet bi-monthly to oversee the Stralegic dlrectitsn
and develoFxnenl of the organisation. Following the Articles of Assoclation, three Trustees stood down at
the AGM. As all had completed 3 prevlous lemis th9y could not sland for re*lectlon. Janel Wingrove took
up Ihe Chair r￿e with Oavid Elliman remaining ￿ Vice-chair. A peri&J of trustee recruitment followed, as
only 5 TrusteES remained.
The membBr8 crf HWS are local voluntary ¢)rganisations and indNldual residents who have an Interest In
hèalth and social care and support the work of HWS.
HWS ks now part of the Together fr* Sutton partnership. Our tore contract for delivery of the statutory
duties of local Healthwatch sits wkhln the Making Informed Choices (MIC) contract tendered by the
London Borough of Sutton. Th1$ ￿n1￿ct incorporates all infomialion and advit*. advocacy and local
ealthwatch s8rviees commissioned by Sutton Counal.
Healthw8tch Sutton informallon and advice seNica Is not carried out wlthin Ihe cor8 contract delivered by
Healthwatch Sutton. It Is incorporaled in the delivery of the full range of information and advice services
provided within tho MIC conlrecl and provide by CitEens Advice Sutton, Age UK Sutton and Sutton
Carers Centra.
Th8 NHS Complaint A￿v0￿cY serwce for Sutton residents is provlded under the MIC contract under
separate contract by Advoracy for All.
The MIC contract started on l July 2022 and Cove￿ a period of 5 years with potenlal to extend for one
year and further year rf agreed by the commtssioners.
Recrultmlnt and Appointment of new Trustees
Truslees are recrulted and ccwpted on to the Board of Heallhwatch Sutton durlng the course of the year
to meet the requirements of the organlsatlon. At the Annual General Meeting th8 membership vote as to
decide if they should be elected lo the board.
Financial R•view
HWS'5 core source of income to delivgr the organisation's statutory duties comes from the London
Borough of Ststton and In 2023124. £93.539 was received lo deliver these activities of the organisalion.
This amount precludes the dellvery of the statlrtory Healthwatch information and si9nposilng seNice that
is delivered under a separate part ol the Maklng Informed Choices conlr8¢t (as part of the To9elher for
Sutton parthrship's informalion and advice offering).
Additional funding has been given to the value of £40,968 by South West London {SWL) Integrated Care
Board {IGBI to support GP practice's PatTenl Participation Groups in the London Borough of Sutton, and
the Patient Reference Group that has represent8tive from the PPGS across the Borough. This funding
also provides support for Primary Care Network public engagement and other publlc engagement
project8.
From 5 July 2022, Healthwalch start￿1 a new contract to provide rapresentation for sbx Healthwatch
organisations within South Wèst London at SWL ICB. The contract is for 2 years with an agreed 1-year
extenst(Jn. The anntsal value of the contract is £110,000. To delivw thi5 contraGI an Executive Officer and
an Engagement Coordinator have been emFloyed.
Othgr grants lotalled £800.
There We￿ no signlficant onevoff costs were ￿n￿rred dufing the year.

HEALTHWATCH surroN
REPORT OF THE TRUSTEÉS
FOR THE YEAR ENDED 31 MARCH 2024
Icontd...
R•servo$ pollcy
Reserves should pro￿de the charity wllh adequate financlal Stabllity and Ihe moan5 for it to carry out its
harltabl8 and statutory objectives for the foreseeable future.
The Trustees propose to maintain free reserves at a18vel which Is suffiGient to meel operational
expendtturè to enable thg charity to be managed efficiently. to provide for termination costs and to have a
buffer against shortralls.
The Trustees revibw the amount of reserves thal are required to ensure they are adequats to fuEfil Ihe
charity's ￿ntinUIng obligations yearly
Publlc Banéfit statsmont
HWS Trustees have complièj with their duty to have dua regard to tho guidance on public bèneflt
publlshed by the Commission in exerclslng thelr powers or duties, The adlvifles delivgred during 2023124
have been entirety in accordan￿ wllh the charftsble DbjectNes.
ObjeGtives and Activilies
1 The Objg¢t$ of the Charlty arg:
the advan¢ément of health and the relief of those in need, in¢ludlng by:making the vi8ws and
experIen￿S of members of Ihg general public known to health and social care providers.
commi85ioners and thosa responsible for public health.
the advanGGment of citizenship and community development, Including ensurlng local people have a
voice in the development. delivery and equality of access to local hearth and care 5ervl¢es and
facilities-
the advant￿ment of education, including the provi8ton of trdining and the development of skills ft)r
vcAunt8ers and Ihe wider comrnunity in understandingi reviewing and monbtOTing Irtsl health and
care setvices and facilities:
any other excluslvely cheritable purposes as Ihe Tru8tees see fit:
in particul8r (but not excluslvely) in Sutton and neighbDuring areas of South London.
This provisicfft my be amended by special resolution but only with the prior written cortsent of the
Commission.
42 Activities
HWS gives people 8 chance to have their say and help to Imwove lo￿1 heallh and social care servlG05. It
does this through tho fdlowing a¢tlvliies:
Actively findlng out what people thlnk about health and stscial care servl¢e6.
Using local people's vlews and eXperIen￿S lo Influencg and improve local PeOFAe's health and
wellbeing through statutory and other org8nisalion8, primarlly though wiiting reprmts and making
recommendatlons.
Having votin9 rtghts on the bcal Health and Wellbein9 Board and making recommendations on how
health and soclal care servicgs should be run.
Sharing inftymation and id&q8 Wth other local Healthwatch groups, Healthwatch England and the
Care auallty Commisslon.

HEALTHWATCH SUThON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Icontd...
Achievernents and Pefftirmanc¢
The maln achievements duri￿ 2023124 were as follows.
&1 Improvlng mental health support for chlldren
We sur¥eyed over 1,0(K) Sullon chlldren aged g 10 11 al)out their mental wellbeing and compared the
results with a survey of children the same age we completed just before the pandemiG. ChIld￿n,$ rnental
health has got worse.
Key findlngs
Many children have poor mental health. Over half of Iha children we Surveyed have had trtsJb19
sleeping or have felt lonely.
Children's mental h&8lth has got worse since the pandemi& The proportion who have had Irouble
sleeping has inGreased by 17 percent and those who have felt lonety by 16 peFcenL
Girls had more problams than boys. Amost six out of ten girls have felt lonely, but only four out of ten
toys have.
Children feel less able to rely on paTent& Before the pandemic, 63 per￿nt of chlldren said they would
go lo Ihelr parènts if they had a FKobl8m. Now only 54 percent say Ihts.
Children use Social media for which they aren't old enough. Three quarter5 of the children use social
media, though almost all of the plafforms they use have minimum ages of 13 or 16. The number ol
chil(Sren saying that they are Free lo look al anything online without adult supervision has inGreased
slightly.
Children wory less about SATS and golng lo secondary $thool. There has been a marked reduction in
thg numbers of chlldran who were very unhappy or unhappy about Ihese trjpics.
Thg action w• took
Vve genl ￿ report to Sutton Council, to South West London ICB and to South West London St
Georye's NHS Trust, which provldes menlal health servlces in SLrtton.
All these bodies vdrote formal responses to the reporL
We also wrote individual ￿pOrtS for earh of the len schools which had taken part In the SUTvey.
We organised meeting5 for parents and car@rs at the schoD15 we surveyed.
We pr8sented the report 81 the local Health and Wellbeing board, wher8 a whole meeting was
dedicated lo discussing the issues it raised.
We met with the Head of Children's Services at Sutton Council to disGuss the report.
We sent our report to Healthwatch England, who shared It with the minister responslble for children,
health.
Children's mental health: doveloping a response
As well a$ highli9hling these problems. we wanted to investigate possible solutions. Wo examined
whether a social prescribing project would help provide more support for primary $chool pupils. mental
health.
We carried out a scoping exerctse to assess whether a soGial prescribing project could be developed in
the borough.
A social prescribing project which supports secondary school students exists in the neighbourtng
borough of Merton and is fvnded by Soulh Wesl London ICB. We met with their staff to discuss
launching a similar project for primyry school pupils in Sutton.
We rnet with tho ICB to di$tsJss developmdnt plans, including a deslgn event for a wide range of
stakehc4dekE.
What dlfference dld wo mako?
Professionals such as teachers were already concerned about pupils. mental wellbeing. We were able
lo back up their concem$ wilh robust rèsearch and stalistics.
We raSs8d awarenes3 of this issue with IoGal and national slakeholdars.
We took Steps towards developlng a project that we hopo will address some ol these i88ues.

HEALTHWATCH 8irrroN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Icontd...
5.2 Advl¢e and irrfomiation
If you feel lost and don't know wh8re to tum. Healthwatth Sutton Is part of the Together for Sutton
ne￿r￿ We provide infomalon through our website and newsletter, arKI our colleasues at Advocacy for
l and Ctknzens Advi¢e Sutton provide free and confidential advice and support on health and (xre i85ues.
Thls year we'va helped peO￿e by:
Sending out a regular newsEetter to our mailing list of over 400 people
Producing meterials explaining changes to NHS services
WoTking with Citizens Advi￿ Sutton and Advocacy for All to provlde advke and supwrt servlc8S
Keeping peopl• up to dato with health issues
We send out a monthly newsletter to over 400 people. We know that people find the newsletter useful
because mailings have bean opened by an average 44% of recipierrts, ¥ome 10Dh above Iha average for
charity mailings.
We also regulady attended outreach events at venues Includlng Holy Trinity Wallington. the Phoenix
Centre and St H81i*r Festival.
5.3 Addresslng Mncems about hospital repairs and rod•velopment
In May 2023 we were disturbed to rpad media reports that bulldings at St Heller Hospital We￿ in
'shocking stste of di$￿paI￿. ITV News reported that one ward was dosed because its foundations were
sinking, an Intensivé Car8 Unit was shut because it was impossible lo install a modern ventilatK)n system.
and maternlty ward reception experienGèd regular leaks through the celllng. Improvements to the hospital
are planned as part of the New Hospital Programme.
Tha actlon we took
We wrote to the Managing Director of the H05Pital Trust, whj assured us that the hospttal did
pverylhing il could to provide safe and effeGtive care, whlle comm8ntirvJ that 'our pailents deserve
better environmenf fortheir care.
We highlighted ￿ our websits Ihat plan5 ts the New Hospital Programme were not moving ft)rw8rds.
We continued to raise awareness of i55ues with hospital redpvelopment. publishlng summarie9 of
reports by the National Audit Office and th8 Public Accounts Commltt8e, both of which raised serlous
concerns with the New Hospit81 Programme.
In February 2024, the GQC rated t48 St W.elier matemity as requlring im.provempnt, duè to
problems with the building and other issues. We are planning a project around matemity care for
2024 -25.
&4 Hearing from all communltles
Over the past year, we have worked hard to make sure we hear from everyone within our loral area. We
consider it important to reach out to the communllles we hear from le95 frequ8ntly lo gather theirfeedback
and make sure Iheir voice is he?rd, and sorvlces meet their needs.
This year we have reached different communiles by..
Attending outreach events tsrgettinu deFYlved local communits8S
Supporting groups Ilke the P8tlent Reference Group. which reFYesents pati8nts from most surgeries in
Sutton
Working wRh GPS to improve their compliance with the Ac¢esslble Information Standard, Improving
services for disabled peoph.
Hqlping ensurn all patients, voices are heard
We support local group5 whlch gnsure that b)th GP praGtir*s and staff from South West London ICB hear
from patients about their exFeriences of care seTvi¢es.

HEALTHWATCH SUThON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Icontd...
Patiènt Partlcipation Groups
Every GP praoliGe now runs a Patient Partlclpauon Group or PPG. where patients can prtsmdg feedback.
In Sutton there are 19 PPGs.
We Trgularly shared infomiation with all local PPGS about opportunf(ies for further paflent engagement,
such as Iho consultation on Sutton Council's Dementia Strategy.
Staff attended meetings of four PPG$, offering advice and support for recruiting membgrs, and
InfoTmation about how PPGS can ¢ontribute lo NHS patient engagement in Suiton.
Patient Reference Group
Each PPG 88nds delegates to the Patient Referenc8 Group or PRG, which hears speakers and feeds
back to ICB staff about local sèmces. Healthwat¢h staff provlde admln support for the PRG.
We supported five PRG meetings, which discussed GP surgery websiies, mental health seNices,
general changes to accesslng GP servI￿s, learning dlsability access to GP services and d8ntal
services.
The group hoard speakers from Sutton Primary Caft Networks, Sutton PlaGe (South West LondDn
ICS). South West London and St George's Mental Health Trust and Sutton Local Dental Comwnittee.
The PRG gave feedback to support two prolects. one around leaming disability and hidden disability
access to primary care, and another around patienl experience of access changes at GP practices.
GP experience 8UIVèy
Wg worked with other local stakeholdws to carry out a large patlont survey in Mafch and April 2024. We
will publlsh a report in the summer of 2024.
Our survey was shared by Sutton PCNS. Volunteer Centre Sutton and Sutton Patient Reference
Group.
S5 Volunt8ering
We're supported by a team of amazlng volunteers who are at the heart of what we do. Thanks to their
efforts In the community, we're abl8 to understand what is wDfking and what needs Improving.
This year our volunteers:
CaTTied out Enter and View vlsits to help local care homes Improve wlwt they do
Helped raise awareness of Healthwalch and health issues by supporting our outreach and publicity
work
ProvKled admin support for key tasks such as organising ourAGM
Our volunteers provid8 Vital SuPF￿￿ to Healthwatch Sutton, h8lping us with task8 including Enler and View
Vlsits, admin support and cwlreach wcyk.
We're especrally grateful to volunteers who act as Healthwatch Sutton tru8tees, bringing thelr years of
experlgnce and In-depth knO%￿edge to tho role.
Launa Watson left our board Ihis year after eight years and Is retiring to live in Jamaica- the photo 8hows
our g￿dbYe 9vgnl with trustee3 and staff.
Our longstanding vdunteer and fomer trustee Shri Mehrotra, also shown In the photo. ¢ommants that
'*olunteering wrth Healihwatch Sutton has been an invaluable experignce and has equipped me w4th up-
to-date knowledge and new skills..

HEALTHWATCH SUThON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Icontd,..
&6 The way we work
Involvement of volunteers and lay people In our governan¢e and de¢lslon-making
Our Heallhwatch Board consists of five members who Work on a voluntary basis to provide direction.
overslght and scrutlny of wr aGbvities. Our Board ensures that decisions about piiorlty areas of V￿rk
reflect the conGems and interests of our diverse local community.
Throughout 2023124. the Board met six Umes and mado decisions on matters Such as agreeing the draft
budget for the year and assessing regular reports on project w(Kk.
We ertsure wider public Invdvement in deciding ourwork Prfor￿e8.
Methods and systems usèd across the year to obtaln pèoplo's experiences
We use a wide range of approaches to ensurè that as mgny people as posslble can provide us with
insight into Iheir experience of usng services. During 2023124, we have been available by phone, and
emahl, provided a web fom on our website and through social media. as ￿11 as attending meetings of
comrnunity groupy and forums.
W8 ensure thal thls annual report is made available to as many members of the publlc partner
organisations as possible, We will publlsh it on our website and make printed copies available from our
ofllce and as part of our outreaGh events work.
Responses to recommendations
Vva had no providers who did not r8spond to wuesls for information or recornmendstions. There were no
18sues or recommendations escalaied by us to Healthwalch England Committee, so no resulting reviews
or investigattons.
Taking peop19'5 experi9n￿8 to dgci¥ioTrmakers
We ensure that peopl8 who can make decisions about servi￿5 hear about the insights and experlences
that havè been shaied with us.
In our local authorlty area. for example. we take infrjrmation to the Health and Wellbeing B08rd, Integrated
Neighbourhoad Teams and the Sutton Place Communications Staff Group.
We also take Inslght and experienGes to dedslon-makers in SW London ICS. For examEJe. In
collaboration with other SW London Healthw8tch we are represented on thirteen ICS committees and
working groups. We also sharè our data with Healthwatch England lo help address health and ¢ar8 issues
at a national leval.
Hgalthwatch representatlves
Healthw8tch Sutton 1$ rapre8eTrted IM the Suiton Health and Wellbeing Board by Pate Flavell, our Chief
Executive. Durlng 2023124 our representative has effectively carried out this role by raislng iS8Lies
Induding an entire m88ling discussing children's mental health In re8pon5e to our report on this Issue.
Healthwatch Sutton is representad on th8 South West London Integrated Care Partnership and Integral8d
Care Board by Ayssa Ch8sfrWIlGhez, who 15 8150 a member of the Children, Young People, and Matemity
System Board, the Denlistry steering group, the Health Inequalitie5 Board. the Older People Delivery
Group, th8 M8nlal Health Partnership Delivery Group, the Mental He21th Del￿ery Group. the Patlont &
Cornmunty Engagement Group. the PalFenl Experien¢e and Engagement Group, the South London
Research Collaborative and the System Quality Council. Our 51aff member lyinoluwa Oshinowa is a
member of ihe South West London Mental Health c￿prodUctIon Working Group.

HEALTHWATCH SUThON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
Icontd...
&7 Your voice hoard at a wider level
We collaborate with other Heallhwalch to ensure the 8xperienee5 of people in Sutton Influence de¢bions
made about services at South Wesl London Integrated Care Sy¥lem (ICSI levd.
This year we've wort(ed wlth Heatthwatch across South West London to achieve..
We helped ensure continued availability of virtual wards to South West London r8sidenls. We spoke
with people in Croydon, Merton, and Wandsworth lo understand their views about virtual wards. Our
ieport was referenced in a South West London-wide busine&% case that SUCCÈssfully exlended the
virtual w8rds prcgramme, whlch helps people stay out of hospilals and recelve tre81menl at home
where possible.
We worked with partners to advocate for more accessiblg dent151ry services. We have been workin9
alongsitse dentists, NHS managemenl, and public health c(￿4eagUes as part of a new initiative thal
aims lo bring defttal seNi¢es lo the people that stnjggle the most with access, and to help support
preventstive care.
We employed a Soulh West London Engagement Coordinator. We welcomed lyinoluwa Oshinowo,
who fomierly worked in academic mental health researth, to our team to help strengthen our capacity
lo undertake ccAlaboratwe community engagern8nl across Soulh West London boroughs, induding
work on virtual wards 2nd the Acce55ible Inftjrmalion Standard.
We strengthened the SW LorKton ICS'S digital incluslon strategy. The IGS is rolling out dlgital plaffomis
and apps lo help slreamlino access to care and support people In self-managing thBir conditions. We
helped ensure Ihat people who aro digitally exduded because of poor access to devices or the
internel. lack of comfort with d￿lta1 plaffomis, disability. and1￿ low Engll8h skills are still able to access
servi￿¥ and support.
A¢¢e5$ible infomiation standanl
South West London Heallhwatch organlsatiDns have won a grant from the ICS to collaboratively engage
with people living with certain di58bilities and th9ir carers lo improve how GP pracliGes meet their
communlcation and health Inft)rmaUon needs.
In this work, w8 aim to Improve adherftnce to tha Accessibte Information Standard, legal guidance th8t
deScr￿eS how pracl¢ces should meet Ihe communication and hèalth information needs of p8ople with
certain disabililles that affect communication.
To progress this work, we have already:
Built relationships with voluntary sector organlsations that suppart people living with disabllltSes that
affecl communication, includlng Dldeafness, blindness. neurodiver$8 condltions, learning disability.
and neurologiGal conditlons.
Collaborated with GP practices to understand the enablers and ba￿lerS to imFlementing the Standard.
Empowering the ICS to lake a patient.centred approach
We provide representation on 12 dlfferent South Wesl London Inlegrated ICS committees and worklng
groups focused on issue8 ranging from malemity to end of life care.
Theso committees draw together representative$ from the NHS. Healthvrdtch, the voiuntary sector,
8nd local authorty-
Th8 tsommlttee5 include those dedi¢aled to maternity and children and young people's health, rnental
health, older people's health. and disease prevention and Inequalities.
We initiated and co-facilllat9 a working group comprised of other Healthwalch organlsations nalbnally
to dk%cuss how to ryk7ximise our impact and irffluenGe on these ICS commitlees.
In 2023, Soulh West London Heallhwalch or9anisalions collaborated c105ely with the ICS Patient and
Public Enga9emenl team to ensure that our residents inliuenoe decisions about Ihelr health and care.
With the SUp￿rt of this team. Hpallhwalch helped @mbed learnings from over 1.000 residents into the
ICS'S five-year $lralegy documents. which contain a list of Inltlalives that directly addre85 rBsidenfs'
conceTns.

HEALTHWATCH SUThON
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2024
lcontd...
We now represent the patient voice on new ICS committees and worklng groups dedicated to providing
OV8rsight of ICS strategy d81fv8ry. These commtttees provlde us wlth a platfomi to shape the
im￿emental10n of projeGts using insights we have heard from patients, carers and the public. We also
champion best practices in eng8gement and encourage ICS colleagues to use these in developing new
health and care Initiatives.
5.8 Naxt s
Over the next year, we wlll keep reaching out to every part of society, espedally people In the most
deprived areas. so that fh05e In mer hear their views and experiences.
We wdl also WOTk together wtth partners and our l(Kal Integrated Care System to h8lp d8velop an NHS
Gulture wharè, 8t ev8ry level. staff strlve to listen and learn from patients to mak8 care better.
Our top three priorlues for the next year are".
1. Carrying out an assessment of local matemity servlees.
2. Talking to users of domidliary care Services about the care they received.
3. Reportlng on servlces provided by local phxrmacists. for example regarding the availabillty of
medications.
Approved by the Board of Trustees on 1911212024 end signed on its behalf by..
Janet Wingrov8
Trustee

Indepondènt Examinorfs Roport to the Trustèes of:
HEALTHWATCH 8LrrTON
I report to the ch8rliy trustees on my examlnatlon of the accounts of the company for the year ended 31
March 2024, whtch are set out on pa9e8 11 to 15.
Responsibilltles and basls of report
As the charity trustees of the company land also its dlrectors for tha purposes of company lawl you are
responsible for the preperatlon of the accounts in accordance wlth the ￿qUIrementS of the Companles Ad
2006 ft￿ 21)06 AGt'I.
Having satisfied myself that the acGounts of Ihe compariy are not required to be audlted under Part 18 of
th8 2006 Act and are eligible for independènt examinalion, I report In respect of ry examination of your
company's acwunL8 as carrted out under 5ectlon 145 af the Charitie5 Act 2011 {'Ihe 2011 Arf). In
carrying (wt my examinatbn I have foll￿￿ed the Directions gI￿n by the Charity Comml$$ion under
section 14515)(b) of the 2011 Act.
Independent oxamIne￿9 statement
I have completed my examination. I confirm that no matters have come to my attention in connection with
the examination giving me cause to believe that in any material respéct..
accounting records were not kept in respect of the company as required by section 386 of Ihe
2006 Act., or
2. the acGounts do not accord with thoga records.. Dr
3. the accounts ¢Jo not compty Nth the accounting rèquirements of section 396 of the 2006 Act other
than any requirement that the accounts give a 'lrug and fair which Is not a matter Gonsidered
as part of an i￿lep9ndent examination,. or
4. the a￿oUnts have not been prepared in accordance wlth the melhDds and princlples of the
ststement of Recommended Practice for accounting and r9PQrting by charities apFAiceble to
chartttes preparing their eccounts In accordance with ihe Financial Reporting Standard appliGable
In the UK and Republic of Ireland (FRS 102).
I have no rxjncerns and have come across no other matters In connection with the examlnation to which
attention should be drawn in this report in order to ena￿￿+ a proper understanding of the accounts to be
reach8d.
K Fisher BA, FCA, CTA
For and on behalf of Kingston Burrowes Audlt Ltd
Statutory Audltors
308 Ewell Road
Surbiton
Surrey
Kf6 TAL
10-12-
2024
10

HEALTHWATCH SUThON
STATEMENT OF FWANCIAL ACTMTIES
{IncoTporating Income and Expenditure Account)
FOR THE YEAR ENDED 31 MARCH 2024
Notes
2024
2023
INCOME
,Donations
Incomlng resources from charitable acts¥itSe$
244
288,021
245,127
245.127
288,265
EXPENDITURE
Charilable adivltles
251,255
235,612
NET MOVEMENT IN FUNDS
(6,128)
52.653
Reconciliatlon of Funds
Fund balan￿$ brought f￿ard
93.716
41.063
Fund balances Caffied fowward
£87,588
£93,716
All funds are unrestrlcted.
All Income and expendibjre is derived from continuing activitses.
The notes fomi part of the88 Flnan¢ial Ststements
11

HEALTHWATCH SUThON
(Company Nts.. 08171224)
BALANCE SHEET
AS AT 31 MARCH 2024
Notes
2024
2023
CURRENT ASSErs
Dgblors
Cash at Bank
34,196
69,275
317
99,257
103.471
99.574
CREDITORS".
Amounts falling dug wlihin one year
15,883
5,858
NET ASSET8
£87,588
£93,716
FUNDS
Unre8trlc*ed fundg
£87,588
£93.716
The ￿mpanY Is entFtled lo exemptx)n from audlt under SKtian 477 of the Companio5 Act 2006 for the
year ended 31 March 2024.
The mernbers have not required the company to obtaln an audit ol its financial statements for the year
ended 31 March 2024 In aGcor(lance wlth SectiDn 476 of the companles Act 2006.
The directors acknowledge their responsibilities for.
(a) ensuring that the company keeps a(xounting records comF4y with Section 386 and 387 of th8
Companies Act 2006 and
(b) preparing financial statements which give a tru8 and fair view of the state of affairs of the company
as at the end of each financial year and of Its profil for loss for each financial year in accordantg
wlth the requiremerrts of Sections 394 and 395 and which otherwisè ¢omply with the requirements
of the Companle5 Act 2iJJ6 rel*ing to financlal staiern¢nts, 50 far as applicable lo the company.
These Financlal Statements have been prepared in accordance with the Special Provl8ions gf Part 15 of
the Companies Act 2006 rel*ing to small companles.
Approved by the Board of Trustees on
I q / 11 2024 and signed on its behalf by:
el Wlngrove
Trustee
The notes form part of these Financi81 Staternents.
12

HEALThWATCH SUThON
NOTE8 TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
AccouKfiNG POLICIES
8asis of preparallon and assessment ¢)f going concom
The financial stetements havg been prepared under the hlstorical cost convenlon wlth Items
recgynised al cost or Irans¥¥tion value unless othepwise stated. The Ilnancial statements have
been prepared In accordance with the Slatemenl of Recommended Practice,. Accounting and
Reporting by Chartknes preparing ther accounts in accordance with the Financial Reportln9
Standard applicable in the UK and Republic of Ireland IFRS 102) issued in October 2019. the
FIna￿la1 Reporting Stsndard applicable in the United Ktngdom and Republic of Irdand (FRS
102), the Charities Ad 2011, th8 Companies Act 2006 and UK Generalty Accepted Accountlng
Practice.
The Charity constitute8 8 publi¢ benefit entity as deflned by FRS 102.
The trustees con81der that there are no mal8rlal uncertainties about th8 Charfty's ability to
contlnue as a going concern.
The $lgnffic8nt accounting th)licies have been Gonsistenlly applled to all years presented
unles5 otherwiso Stated.
b)
Fund Accounting
Unrestricterj funds are avaitable for use at the discretion of the trusteeg in furtherance of the
ge￿ra1 oblectives of the charty.
Restricted funds ara those funds which are to be used in aGcordance speclflc restrictions
imposed by donors or thich have be6n raised by the charity for spoc￿C purposes.
Company Status
The charity Is a company limited by guarantee and F3 register￿1 in England and Wale& The
members of the Gompany are the trustees. In the event of the charity being wound-up, the
Ilability In respèct of the guarantee is Ilmlted to £1 per member of the charlty. The address of
the ￿gIStered offi￿ is given In the Reference ané Administratlve Information on page 1.
d) Incoming Rasources
All Incoming resources are included in the Statement of Flnancial Activ1ti&8 when the charity is
18gally entitled to the income and the amount can be quantlfied with reasonable ac￿raCY.
In¢ome from ¢onlract8 which are related to perfomance is reGognts8d as th8 charity eams the
right to consideration by its performance.
R&source$ Expended
All 8xp8nditure 55 accounted for on an accruals basis.
Charitablo activltles comwise Iho¥e costs incurred by the ch8rty in the delivery of Its activiti88
and servicas for its beneficiaries. tt includes both costs that can be allocated directly to such
activitks and those costs ol an indirect nalure necessary lo support them.
Governance cos15 indude those costs 0550ciated with meeting the constitutional and stalutory
requirements of the charity and indude Indepèndent exarninats'on faès and costs Inked to the
strateglc management ofthe charity.
Penslon Costs
The charity operates a defined contribution pension schemg for b8nefit of its ¢M￿0Y•8$.
The cost uf conlributlons are charged to the Statement of Flnancial Aclivities in the year they
are payable.
13

HEALTHWATCH su￿0￿
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Iconld.,.
ACCOUNTING POLICIES (cont'd)
g)
Leases
Operating 1&8se rgntals are Charged to the Statement of Flnancial ActiV411es on a stralght line
basis over the period of the lease.
h)
l)eblors and creditors receivabl¢lpayable ￿rth1Th one year
DebtOTS and Greditors with no stated inler8St rate and which are r8C8ivable Dr payable within
one year arè recorded at transaction price. Any losses arising from impalrment are recognlsed
in expenditure.
INCOME FROM CHARITABLE ACTivmES
2024
2023
London Borough of Sutton
NHS Sutton Clinic31 Commissioning Group
NHS South West London llltegratgd Care Board
NHS Ccre 20 Plus Fundlng
Other orgaTri38ts'ons
93.359
40,968
110,000
94,979
82.500
52,690
16.884
£245,127
£288,021
Al of Ihe £288,021 recognised in 2023 related to unrestricied funds.
CHARITABLE ACTWMES
Dlrect
costs
Grant fundlng Support
of activlties
costs
TOTAL
2024
TOTAL
2023
staff and volunteers costs
Subconlraclors
Propety costs
General running costs
Management costs
ICT costs
Finance costs
Other support costs
Governance costs (note 4)
200.138
200.138
18.000
7.892
8.332
5.200
4.490
1,480
4,323
1,400
121.402
82,459
6.388
7,740
5,200
4.709
2,600
3.680
1.434
18,OlJQ
7,892
8,332
5,200
4,490
1,480
4.323
1,400
£200.138
£18,000
£33,117
£251.255
£235,612
All of the £235,812 expenditure recognised in 2023 related to unreBtrlcted fijnds.
All of the abov9 costs relate to the sole activity of the Charlty which ig to offer p8ople a c*ance to
have their say and help improve local health and s￿181 care serv[￿.
14

HEALTHWATCH surroN
NOTES TO THE FINANCIAL sfATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Iconl'd....
GOVERNANCE COSTS
2024
2023
Independent Examlneffs fees
Board Meetiros and AGM
Other ¢osis
1,400
1.434
£1,400
£1.434
STAFF COSTS
2024
2023
Wages 8nd salaries
Sodal SeGurity costs
Pension costs
Other dir$ct costs
171,188
17,389
7.663
3.898
105,135
10,684
3,765
1.818
£200.138
£121,402
No:
No:
Average number of employeos based on fulktlme gqulvalents alld
on employee numbers
No employ8e recelved rernuneration amounting to more than £60.000 in elther Period, exClud￿g
empknyers national insurance and employer pension contrlbutionÈ.
Total employee benefrts recelved by key management amounted lo £58,155 {2023 . £55,600).
Under FRS 102, employee bengfts include gross salary, benafits in kind. empfoyels natlonal
in8uranGe and employerfs pénsion costs.
DEBTORS
2024
2023
other debtors and wep8yments
£34.196
£317
CREDITOR8: Afflounis falllng dua within one yoar
2024
2023
Odwr credltors and aGGruals
£15,883
£5.858
STATEMENT OF FUNDS
At
31 March
2024
31 March
2023
In¢omlng
Resource5
Re60urees
Expended
Unre5tr1cted funds
General fijnds
£93,716
£245.127
£(251,255)
£87,588
The General Fund rèpresent8 the free resourGe8 of the rt￿rity whlch are not designated for
partl¢ular purpose9.
RELATED PARTIES
During the year, O trustee5 {2023'. 0) were reimbursed for 8xpgns8s {2023: £N￿).
The trustees recewed no ￿Muneration In either year.
15