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2026-03-31-accounts

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REGISTERED COMPANY NUMBER: 08341899 (England and Wales) REGISTERED CHARITY NUMBER: 1151494

Report of the Trustees and

Unaudited Financial Statements for the Year Ended 31 March 2026

for

Surrey Drug And Alcohol Care Limited

RAA Gilroy & Brookes Accountants Ltd Suite 15 The Enterprise Centre Coxbridge Business Park Farnham Surrey GU10 5EH

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Surrey Drug And Alcohol Care Limited

Contents of the Financial Statements for the Year Ended 31 March 2026

Page
Report of the Trustees 1 to 21
Independent Examiner's Report 22
Statement of Financial Activities 23
Balance Sheet 24 to 25
Notes to the Financial Statements 26 to 32
Detailed Statement of Financial Activities 33 to 34

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

The Directors/Trustees have pleasure in presenting their report and Financial Statements for the period ended 31 March 2026.

REFERENCE AND ADMINISTRATIVE DETAILS

Company Registered number 08341899 (England and Wales)
Registered Charity number 1151494
Registered Office Suites G09 & G10
Part Ground Floor Old Millmead House
Millmead Guildford England
GU2 4BB
Mrs R McKeown (appointed 22-03-2022) and appointed
Trustees
Chair 28-10-2023
Mr M Tasker (appointed 19-10-2019)
Mr G Witcomb (appointed 28-10-2023)
Mr M Warren (appointed 28-10-2023)
Mrs K Rivers (appointed 28-10-2023)
Mrs W Coad (appointed 22-03-2022)
Mrs J Screaton (appointed 05-07-2025)
Mr C Lewis (appointed 05-07-2025)
Independent Examiner Mrs Anna Coote MAAT
RAA Gilroy & Brookes Accountants Ltd
Chartered Accountants
Suite 15 The Enterprise Centre
Coxbridge Business Park
Farnham
Surrey
GU10 5EH
Bankers HSBC Bank
6 Commercial Way
Woking
Surrey
GUI 3UQ

Approved by order of the board of trustees on 17th June 2026 and signed on its behalf by:

R McKeown, Chair

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

OBJECTIVES AND ACTIVITIES ORGANISATION & GOVERNANCE

The Company was incorporated on 27 December 2012 as a company limited by guarantee not having any share capital. The Charity is controlled by its governing document, Memorandum and Articles of Association, as defined by the Companies Act 2006.

The Company was registered as a Charity with the Charity Commission (Registration Number 1151494) on 03 April 2013.

The Directors are charity Trustees as defined by section 177 of the Charities Act 2011. Trustees and Associate Directors are appointed and voted into office by voting members of Surrey Drug and Alcohol Care Limited (SDAC) at the Annual General Meeting and serve for a period of up to three years. Trustees do not have any shares.

Trustees consider their training needs at least once a year to ensure the effective governance of the charitable company and attend specific courses to develop their competencies for their respective roles as deemed necessary. Board meetings are held a minimum of six times a year.

STRUCTURE, GOVERNANCE, MANAGEMENT

Chair: Mrs R McKeown (appointed 28-10-2023)

Trustees Mrs R McKeown (appointed 22-03-2022) and appointed Chair 28-10-2023 Mr M Tasker (appointed 19-10-2019) Mr G Witcomb (appointed 28-10-2023) Mr M Warren (appointed 28-10-2023) Mrs K Rivers (appointed 28-10-2023) Mrs W Coad (appointed 22-03-2022) Mrs J Screaton (appointed 05-07-2025) Mr C Lewis (appointed 05-07-2025) Independent Examiner Mrs Anna Coote MAAT RAA Gilroy & Brookes Accountants Ltd Chartered Accountants Suite 15 The Enterprise Centre Coxbridge Business Park Farnham Surrey GU10 5EH

Bankers: HSBC Bank, 6 Commercial Way, Woking, Surrey, GUI 3UQ

CHARITABLE OBJECTS

The object of the charity shall be to relieve sickness, particularly amongst persons suffering from addiction to drugs and alcohol in Surrey and Borders.

It will do this particularly by:

  1. Providing advice and guidance to substance users and their friends and relatives.

  2. To advance education on the harmful effects of drugs and alcohol amongst young students engaged in full-time education in Surrey and to provide information on how to engage with local NHS services.

  3. To provide advice and guidance to those suffering from mental health issues and those closely affected by them.

  4. To provide advice and guidance for interested professionals.

  5. To collect and disseminate information on all matters affecting substance use, particularly to prevent substance.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

  1. To collect and disseminate information on all matters affecting people with mental health issues.

  2. To raise funds and invite contributions from any person or persons whatsoever by way of subscription, donation, and otherwise provided that the organisation shall not undertake any permanent trading activities in raising funds.

  3. To do all such lawful things shall further the objects of the organisation.

Chair's Report - Surrey Drug and Alcohol Care (SDAC)

For the Year Ending 31 March 2026

This year has been a reminder of why SDAC exists and why the work we do continues to matter so much. It has not been a year of big announcements or major structural change. Instead, it has been a year of showing up, day in, day out, for the people who need us. In a landscape where services are stretched, access can be difficult, and support is not always easy to navigate, that consistency matters.

At its core, SDAC is about being there when someone reaches out, often when things feel most difficult. That has remained our focus throughout the year.

Being There When It Matters

Our 24/7 helpline remains at the heart of SDAC.

We know that people's struggles don't follow a timetable, and the moment someone decides to ask for help, it rarely comes at a convenient time. Being available, without barriers, is one of the most important things we can offer.

Alongside this, we have continued to focus on how people move into our services. For many, that first interaction can feel daunting. Keeping that process simple, responsive, and human is something we have paid close attention to this year.

What Sits Behind the Numbers

Over the past year, we have supported hundreds of individuals through our Telephone Counselling Service, delivering thousands of sessions, alongside many additional check-in calls that fall outside formal support. But what those numbers don't fully capture is the reality of what people are coming to us with.

We are increasingly supporting people facing multiple, overlapping challenges. Substance use rarely exists in isolation. It often sits alongside trauma, mental health, family breakdown, financial pressure, and, for some, involvement with the criminal justice system.

What we offer is not just a service, but a space. A space where people can be listened to without judgement, where they can begin to make sense of what is happening, and where change becomes possible.

Why This Work Matters

This year, we have been reminded very clearly of the impact that support at the right moment can have. One individual shared their experience of coming to SDAC at a time when they had lost their family, their career, and any sense of a future. They were told they had months to live if nothing changed. They described being at a point where they did not know how to live without alcohol and did not believe that recovery was possible.

Through SDAC's telephone counselling and Boot Camp programme, they were supported through those early, critical weeks. That support did not just help them stop drinking; it helped them rebuild their life.

Within six months, they were back at work. Within a year, they had become a Trustee of SDAC. They have since progressed to a senior leadership role, rebuilt relationships with their family, and now support others in their own recovery. What stands out is not just the transformation in one person's life, but the ripple effect of that change. The impact extends to families, workplaces, and wider communities.

It is a powerful reminder that what we do at SDAC is not just about support in the moment, but about creating the conditions for long-term change.

The Importance of Community and Ongoing Support

Our group work continues to play a vital role in this.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

Programmes such as Boot Camp and ongoing recovery groups offer something difficult to replicate elsewhere. They offer connection, shared understanding, and a sense of accountability that supports people beyond initial intervention. For many, these groups become a consistent part of their recovery, offering both support and the opportunity to support others in return.

We continue to see how important it is for people not to feel alone in their experiences.

Responding to Complex and Changing Needs

We have continued to develop and deliver specialist support where it is most needed.

Our work with people on probation highlights the importance of providing accessible, non-judgemental support at key transition points. Many of those we work with are navigating significant life changes, often alongside complex personal histories.

Our Drug-Related Death and Non-Fatal Overdose groups remain a vital space for those experiencing grief that is often not well understood elsewhere. These groups provide a place where people can speak openly about loss, guilt, and complexity without fear of judgment.

Across all of our work, lived experience continues to shape how we support people. It is one of SDAC's defining strengths.

Governance and the Strength of the Board

This has been a year of continued development for the Board of Trustees.

Marc Warren, in his role as Treasurer, has now fully embedded himself within the organisation. Over the past year, he has introduced improved financial tracking systems, giving us much clearer oversight of our financial position and cash flow. This has strengthened our ability to plan and make decisions with confidence.

Kay Rivers and Giles Witcomb continue to be central to SDAC, both in terms of governance and in the delivery of our services.

Kay brings a strong sense of care and accountability to everything she does. She consistently keeps the focus on the people behind the data, ensuring that decisions are grounded in the realities of those we support.

Giles brings a depth of experience that is woven throughout SDAC. His involvement goes far beyond governance, particularly through his work within Boot Camp and recovery groups. The impact of that work is evident in the outcomes we see and in the feedback from those who have been through the programme.

Mike Tasker continues to provide a valuable perspective through his experience of managing teams and organisations. His ability to bring a calm, considered approach to Board discussions has been particularly important. In July 2025, we welcomed Carl Lewis and Julie Screaton to the Board.

Carl brings direct insight from his experience as a helpline volunteer, ensuring that the realities of frontline delivery are reflected in our discussions.

Julie brings extensive experience from the NHS, alongside a thoughtful and inquisitive approach. Her ability to ask the right questions and to encourage us to reflect more deeply is already strengthening how we operate. Together, the Board reflects a balance of experience, challenge, and shared commitment to the organisation.

The People Who Hold It All Together

SDAC is a small organisation, and the people within it are what make it work.

Wendy Coad continues to be at the centre of this. Her knowledge, experience, and instinctive understanding of both the service and the people who rely on it underpin so much of what we do.

She brings consistency, clarity, and a steady presence, particularly in situations that are often complex and emotionally demanding. Her ability to hold multiple aspects of the organisation together, while maintaining a focus on quality and care, is fundamental to SDAC.

Alongside Wendy, our counsellors, volunteers, and administrative team continue to show an extraordinary level of commitment. The work they do is not always visible, but it is deeply impactful.

Funding and Sustainability

Like many charities, we continue to operate in a challenging funding environment.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

Demand for our services remains high, while funding opportunities are increasingly competitive. Despite this, we have maintained delivery across all areas of our work.

We are extremely grateful to all funders and supporters who have enabled this, including The National Lottery Awards for All, Sackler Trust, Borrows Charitable Trust, and the Surrey Police and Crime Commissioner's Community Safety Fund. Their support allows us to continue providing free and accessible services to those who need them.

At the same time, we remain focused on building long-term sustainability, ensuring that SDAC can continue to deliver and develop in the years ahead.

Looking Ahead

Our focus moving forward is not on large-scale change but on continuing to develop in a thoughtful, sustainable way. This includes:

We are mindful of the importance of growing in a way that stays true to who we are as an organisation.

Closing Reflection

If there is one thing this year has reinforced, it is that change is possible but rarely happens in isolation. It happens when someone feels heard. When they are supported consistently. When they are given the space to work through what they are facing, without judgment. That is what SDAC provides

.

Thanks

To everyone who contributes to SDAC, thank you.

The work you do changes lives, often in ways that are not immediately visible, but are deeply felt over time. It is a privilege to be part of an organisation that continues to make that difference.

Rebecca McKeown Chair of Trustees

Fundraising for the Telephone Counselling Service 2025 - 26

Trusts and Foundation grants and donations

With the current financial climate, securing funding is harder than ever. Our fundraiser is constantly researching new trusts and foundations to contact and reapplying to those who so generously supported us last year. And so we are, as ever, indebted to those grant-making organisations who choose to support us. Without such kindness and generosity, we would not be able to help the ever-increasing number of clients at their greatest time of need. On behalf of SDAC and all our clients, we would like to thank everyone who continues to support us, as well as those who donated for the first time. We are extremely grateful.

We want to thank those who continue to support our Fundraising Appeal - Farnham Institute Charity, Pat Newman Memorial Trust, William Allen Young Charitable Trust, Hamamelis Trust, Evelyn Charitable Settlement, The Charles Lewis Foundation, Ardwick Trust, Royal Society of St George Charitable Trust, Borrows Charitable Trust, Barleycorn Trust, Fitton Trust, Legh Trust, Farnham Round Table, Ewell Parochial Trust, Elmbridge Annual Grant, Martin Geddes Charitable Trust.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

We would also like to thank those who chose to support us for the first time - Gladys Wightwick Charitable Trust, Enid Slater Charitable Trust, Anton Jurgens Charitable Trust, Palca Stevenson Giving CIO, Charity Jobs Annual Charitable Giving, Cranleigh and District Lions Club, and Heathrow Community Trust.

We would also like to acknowledge and thank the following -

Review of principal activities and plans

Telephone Counselling Service

Our free Telephone Counselling Service has been running since 2011 originally aimed at those clients deemed to be hard to reach due to disabilities, nonattendance at walk-in services, people in rural areas without easy access to transport, those with children making it difficult to find childcare or have the time to attend sessions, shift workers who cannot attend regular sessions or high-profile users who required discretion for sessions. On referral, clients are contacted within 5 working days, often much sooner, and offered sessions at a time that suits them.

Our counselling service offers a range of services for the client; we normally offer weekly one-to-one counselling sessions via telephone for clients struggling with substance use and any associated mental health issues. In addition, we work with significant others of those who use a substance, their friends and their families. Clients are encouraged to work out their recovery pathway from addiction, which takes many forms, in a safe space. More intensive interventions are also available if the client feels this course of action is needed. These are confidential counselling sessions that are offered initially once a week for 12 weeks; however, they can be tailored to each client's needs, including more than one session a week and extended for follow-on sessions.

People are genuinely in crisis, and we at SDAC and TCS do so much more behind the scenes.

Consistent communication between the TCS office, counsellors and clients is key to offering support which transforms lives. Male and female clients come through with trauma co-occurring with addictions. Experiences from personal abuse, experiences of domestic violence, and children being removed are complex needs which TCS addresses during the session, should the client wish. We can also refer to other specialist services locally.

For countless clients, substances are not a choice but a coping mechanism or self-medicating to manage overwhelming and multiple traumas. Trauma-informed counselling is given to stop cycling back into old routines, habits, lapses and relapses. We work with the addictions, the traumas, and the mental health struggles people can present with and do not separate our resolve to help anyone who needs our service. Counselling provides something that carries on long after sessions end. The impact on an individual's distress enables them to tackle future problems with self-awareness, an experience of relational space, and skills learned during sessions. We acknowledge the courage of the people we work with in seeking support and in confronting the obstacles they have faced or are facing in recovery and in living the life they don't, at that point, believe is possible, often due to multiple disadvantages.

Our own lived experiences help us navigate a client's story. For our clients, co-occurring mental health and addiction is often presented, alongside the stigma, fears and anxiety of public perception experienced by them. Many clients, 43%, experience multiple disadvantages to recovery, including homelessness, mental health struggles, physical health and substance use. Falling between the gaps of mental health and substance use services is integrated within SDAC services. Our groups offer mutual aid, support during high-level stress events, strategies for when others feel overwhelmed, enable self-compassion and self-care, and improve each other's tolerance for the situations they encounter. Clients in treatment show substantial improvement.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

We have worked with people using alcohol and or drugs, with alcohol, amphetamines, crack, and cocaine being the highest spent per week at over £100 for many clients.

The telephone counselling service for drug and alcohol difficulties is also available to significant others, who will be able to gain help and knowledge of addictions. Couples and families who wish to work through struggles that addictions in the family might have contributed to were developed during 2025/6 and follow-on groups enabled a continuous support network. We worked with couples individually, then together, enabling clear communication between them.

During the year, we worked with 443 clients, 54% male and 46% female, many of whom had never received treatment previously. 88% of those referred required no further support following counselling sessions or joined our appropriate groups, with 54% male, 46% female, and 9% significant-other clients. Aged mainly between the ages of 31 and 50 years. 51% were self-referred through our SDAC Helpline, whilst others were referred through i-access, Catalyst, Royal Surrey Hospital Alcohol Liaison staff and probation

Improvements seen by clients were: 43% for physical health, 57 for emotional health, 58% for self-esteem, 60% for self-care, and 57% for meaningful use of time and improved family relationships, based on some of the data collected. Overall, 88% of clients reported that at the end of sessions, they had completed treatment successfully, achieving their personal goals, many of which were alcohol or drug-free. All are offered contact after 3, 6, and 9 months following completion of sessions to ensure they are still on track.

Feedback from the counsellor

"I am an SDAC counsellor who has struggled with my identity for many years. I used drugs and alcohol, education and motorcycles to help with this. Long term, this has not changed the way I feel. I recognise myself as a human being of difference who is normally diagnosed as autistic, dyspraxic, and dyslexic. These conditions have created a huge amount of difference between neurotypical or 'allistic' people and me. I am not built the same way as those who are seen as allistic. Autistic masking is trying to look and act neurotypical because this is the socially accepted norm, while not being part of the neurotypical cohort. Drawing on my own experience and working with clients, I would suggest that some autistic people use chemicals to fire themselves up or slow themselves down to function as best they can in the neurotypical world. It can still be a struggle for Autistics as addictions exist side by side with autism; however, with patience and a honed understanding of therapeutic conditions as prescribed by Rogers (1961), a congruent relationship can be created. My experience is that this can facilitate a place where abstinence from substance use is not only achievable but maintainable." Paul Lane BACP

Feedback from group facilitators:

Family counselling is crucial for several reasons. Domestic abuse can deeply affect the emotional and psychological well-being of all family members involved, and counselling the family group provides a safe and structured environment to address these complex issues. Addictions can be a shared struggle to understand and manage.

Feedback from family and couples counselling

Knowing and understanding myself better Compassions for myself and others Lifelong skills to face difficult situations and own up to my actions Help with staying sober from alcohol Much improved relationships with my wife and children, where, before these sessions, relationships were in tatters.

Family and couples' groups

The themes focused on building a strong and supportive family foundation through trust and open, respectful communication. Emphasis was placed on developing non-violent dialogue skills, allowing each person to express themselves honestly without fear of judgment or conflict. Establishing clear boundaries was highlighted as a way to ensure that both individual and collective needs are respected. Family meetings were encouraged as a structured space to discuss concerns, share feelings, and make decisions together. A key part of the process involved actively listening to one another, fostering empathy, and gaining a deeper understanding of each person's perspective. Creating a sense of safety-both emotionally and physically-was also essential, so that everyone feels comfortable expressing their thoughts and emotions freely, knowing they will be heard and supported.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

Feedback from a family group client

"Knowing and understanding myself better. Compassion for myself and others. Lifelong skills to face difficult situations and own up to my actions. Help with staying sober from alcohol-much improved relationships with my wife and children, where, before these sessions, relationships were toxic and non-existent."

Feedback from family group counsellors

"Addiction doesn't just affect the individual using substances; it deeply impacts partners, children, and families. Each family member has unique needs and a personal perspective on the issues to be examined and worked through. One step at a time with compassion and an acceptance of the work that needs to be done. We can offer a safe, secure base where trust is slowly rebuilt. Understanding these roles helps family members see that it isn't just their personality - it is a survival role.

People on Probation Project

SDAC was co-commissioned by KSS Probation and Surrey County Council in July 2024 to deliver specialist counselling support for people on probation. The project initially ran from October 2024 to March 2025 and was subsequently extended for a further year into 2025/26.

The service provides bespoke, structured counselling for individuals experiencing harmful substance use, typically delivered over 12 sessions, with flexibility to extend where clinically appropriate. Referrals can be made either directly by individuals on probation or through probation practitioners. Engagement is entirely voluntary and confidential, ensuring that individuals can access support without fear of repercussions should they choose not to continue.

Many of those referred into the service present with complex and overlapping needs, including long-term substance use, trauma, neurodivergence, family breakdown, and anxiety about reintegration into the community following custody. During the year, SDAC worked with 66 individuals through this programme.

Impact and Outcomes

Feedback from commissioners and probation partners highlights the service's significant impact, particularly in supporting individuals often considered harder to engage.

Several case examples demonstrate the depth and range of outcomes achieved.

Client M had a history of repeated lapses and reoffending linked to substance use. Despite initial concerns around potential cultural barriers to engaging with counselling, he fully engaged with the service and made significant progress. The counselling was described as a "lifeline", supporting not only his substance use but also addressing loneliness and wider emotional needs. His progress was also recognised by partner organisations, including Change Grow Live (CGL), as a strong example of effective collaborative working.

Client E initially presented with significant alcohol-related issues and no intention to stop drinking. Following engagement with SDAC, she achieved full abstinence after an initial block of counselling, which was extended to support her continued progress. This was particularly notable given that she remained in a relationship with a partner experiencing chronic alcohol dependence. She continues to maintain abstinence and speaks highly of the support received.

Client S experienced a significant bereavement while in treatment, placing him at considerable risk of relapse. Through consistent engagement and the therapeutic relationship established with his counsellor, he was able to maintain stability and avoid high-risk situations. He has described this support as a "lifeline" and continues to credit it with helping him safely manage his grief.

Client T presented in a state of distress following challenges linked to a mandatory workplace retest. With immediate, practical support, he was able to advocate for reasonable adjustments related to his neurodiversity. This intervention successfully de-escalated the situation and marked a turning point in his outlook and engagement.

This case also highlighted the service's ability to engage individuals from communities that may be less likely to access formal counselling, including those where stigma can act as a barrier.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

Overall Effectiveness and Partner Feedback

Feedback from commissioners indicates that SDAC has consistently met the needs of all individuals referred to the service, regardless of complexity.

This includes supporting individuals with a wide range of needs, including cultural considerations and neurodivergence. The approach to matching individuals with the most appropriate counsellor was highlighted as a particular strength. Partner organisations have also recognised the service's impact. One substance misuse professional described being "blown away" by the outcomes achieved through joint working with SDAC.

The case studies provided have been recognised by commissioners as clear and tangible evidence of the service's value.

Commissioning and Future of the Service

Despite the strength of outcomes, the commissioning landscape remains uncertain.

It has been acknowledged that securing the current recommission through the Reducing Reoffending Board was challenging, and there is currently no guarantee that funding will continue once the existing allocation has been spent. However, commissioners have indicated that the evidence and feedback gathered will be used to support discussions around continued funding.

Contingency options have also been considered. Should direct commissioning not continue, referral pathways into SDAC would remain available through partner organisations such as CGL and through self-referral routes, ensuring continued access to support.

Context of Probation Work

The wider context of probation work continues to present significant pressures.

High workloads, staff shortages, inherited cases, and increasing reporting requirements all contribute to a challenging environment for practitioners.

Within this context, access to SDAC has been particularly valuable. Referring individuals to the service allows probation staff to be confident that clients are receiving consistent, high-quality support, enabling them to focus on other priorities while knowing that individuals are being appropriately supported.

Service Impact - Case Example

The impact of the service is clearly demonstrated through individual outcomes.

Client S has made significant progress in addressing longstanding alcohol misuse. Through consistent attendance and engagement with counselling, he has been able to achieve and maintain periods of abstinence.

During this time, he experienced a major bereavement, which posed a substantial risk to his emotional stability. The support provided by his counsellor during this period was critical, and he has repeatedly described it as a "lifeline".

Although he experienced a brief lapse, he demonstrated resilience and was able to regain abstinence quickly. He attributes this directly to the coping strategies, support, and encouragement developed through his counselling sessions.

He continues to report feeling understood, supported, and empowered. His progress reflects increased motivation, improved emotional stability, and a sustained commitment to sobriety.

This case illustrates the role SDAC plays in supporting individuals in managing complex life circumstances, reducing harm, and maintaining long-term change.

Feedback from Probation and Clients

Feedback from both probation professionals and clients continues to reinforce the value of the service.

A probation practitioner noted:

"M came into the office today and looked so well, the best I have seen him. He looks ten years younger and was happy and smiling. He spoke about how enriching the counselling has been and how much he valued the support. He said he is now able to offer a listening ear to others because of his experience."

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Report of the Trustees for the Year Ended 31 March 2026

Client feedback includes:

"My counsellor was an amazing listener throughout. Non-judgmental and supportive. I felt comfortable and confident to talk through my issues and learned about support groups, which I now attend. It's a great service that has helped me a lot." "Supportive throughout, non-judgmental, and a very good listener."

"Today I have been alcohol free for 400 days. I don't think I could have done it without the support at the outset. No going back now."

Feedback from various clients for our Telephone Counselling Service 2025/26

"My counsellor set me constant challenges for my benefit, if I chose to take them up. Someone with lived experience was massively important, guiding me through challenges, supporting my self-care, and helping me grow. Kristin is one of the most special people I have ever encountered. Firm, compassionate and sincere. I feel grateful to have had the opportunity to engage with her. Kristin explained this is the beginning, not the end. I can now look and care about myself without guilt. I have a voice."

"I wanted to thank Joyce for her support during our counselling sessions on Saturdays. Working through challenges, making meaningful progress, with tools and insights given. You made the process approachable, laughter shared and a reminder that growth can be serious or light-hearted. The sessions felt more human and enjoyable, and I am grateful for the balance. This service is crucial."

"I was extremely nervous; however, my therapist was calm, reassuring, and comforting when I needed it. Kindness helped me open up, pointed me in the right direction, and made me see potential in my life. Call backs every 3 months have kept me going."

"Inma is patient and understanding, flexible and knowledgeable. Our sessions have helped me tremendously. I have a better understanding of myself, have stayed sober, and have a better relationship with my wife and children. Nothing was overlooked."

"Good morning, Inma -Just writing to say hi! Today I have been alcohol free for 400 days. Thanks for your help and advice. I don't think I could have done it without your support at the outset. No going back now …."

"I have completely stopped using cocaine and significantly reduced alcohol. Working with a dedicated counsellor who understood my struggles was key to my success-still working on them!

Significant Other (SO) Group Process

Anyone close to a person struggling with addiction will be aware of the impact the problem has on their lives and health, as well as the addicted person. The depth of struggle loved ones have with addiction is intricate and painful. For those who have not experienced addiction, it is difficult to truly understand without knowledgeable and skilled helpers.

Feedback SO clients 2025/26

"We had the most fantastic Christmas with him. He stayed with us for several days over Christmas and even joined us and lots of other family members at a pantomime!! He has received a formal diagnosis of ADHD, is engaging with various teams and is currently doing 'dry January'. It's early days, but we are feeling positive and hopeful. Thank you once again for your major input, and you really helped me through that horrible period and gave me the strength to face whatever the future brings, hopefully mostly good now."

Drug Related Death (DRD) and Non-Fatal Overdose (NFO) Counselling 2025/26

We worked with 44 individuals who had experienced a Drug-related death or near-fatal overdose. All were offered to attend our groups for these client cohorts.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

Mainly referred through our Helpline or website self-referral (77%), 16% through the Royal Surrey Hospital. We recorded that 70% of these clients had not had a therapeutic intervention through other services. Noting a significant impact on family relationships, clients reported improved emotional health and family relationships, and that their time was used well, with meaningful outcomes achieved. 59% reported achieving their original goals, with a further 41% partially achieving them.

The SDAC DRD group has been set up to support clients who have been bereaved through drugs and alcohol. The group meets bi-weekly (Monday 6.30 pm - 8.00 pm) via Zoom, with 30-minute access to counsellors after the meeting if they wish to discuss anything left over in the group, have felt emotionally challenged, or need to discuss their own wellbeing needs after the DRD meeting ends. Before the group's clients are offered a minimum of 12 counselling sessions.

We feel and have seen that the DRD/NFO counselling has been life-changing for those who needed to experience a safe space to share feelings and thoughts and to further their lives in a forward-facing manner. Many of those who felt stuck have since become SDAC Helpline volunteers, taken up other voluntary roles in the community, or gone back to work. We celebrate achievements and appreciate the pain our clients have worked through to become the people who help others. Cohesion within the group was established early, mainly due to its theme being specifically for those bereaved through another's addiction. Group members share their loss and share their complex grief, which carries guilt; for some, it is deep, long-lasting, complex grief.

These are explored within the group sessions: inquests, the wider family impacts of loss, clearing out loved ones' possessions, anniversaries, anger, expectations that family members be the 'go-to' person, and the effect of other family members moving on.

DRD / NFO Feedback

  1. "When dark days came, and I thought the PhD had broken me, I was very glad to have a trained practitioner like Paul to remind me that there's a whole world out there beyond looking inwards."

  2. "I have been attending the Monday group led by Giles and Kay for some time now. I have met other parents with similar issues to myself, which makes me feel I am not alone, my feelings and emotions are normal. I really enjoy the group every 2 weeks. I really appreciate the group. I think Giles and Kay run the group extremely well and professionally. They met our needs, and it's good to talk and share. Where normally I would not have an outlet to do so. Thank you for running this group."

  3. "I am grateful to have the opportunity to attend the support group where I can explore my grief after losing my son, with others who have suffered a similar loss. I feel this is a safe and supportive space where I can feel less alone. There is no judgment of me as a parent or stigma on my son for "choosing" or causing his own death by addiction. It is especially valuable to have Kay and Giles lead the sessions, as their compassion and experience in the field of addiction provide both insight and challenge to help me understand and process my grief and move forward. I am grateful for their generosity, kindness and support."

Boot Camp Counselling and Follow-up Recovery Groups

Bootcamp group remains a strong source of support for its members, offering a therapeutic community underpinned by the 12 steps. Its membership is mixed, ranging from the most recent member to seasoned members with over 4 years of sobriety. There are a few members who are around the 4-5-year mark, and a few more heading into their first year in sobriety. The group has a focused agenda, usually agreed upon during the week in the group's own WhatsApp page. The groups have full control over their topics and can change them at will. A WhatsApp group for members of the recovery group was established for between-group support. It is a space to celebrate achievements, share funny stories, share pictures, and show snapshots of healthy recovery. We are a small part of the client's recovery journey and, as such, a witness to their process. A humbling experience for any counsellor. It is home-based recovery, so less disruption to personal life and circumstances.

Boot Camp and Boot Camp Recovery Groups feedback

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Report of the Trustees for the Year Ended 31 March 2026

"I'm S., a recovered alcoholic. I feel like I've been given a new beginning. "Reborn". I've been married for over 30 years and have two grown-up children. Had it not been for SDAC and Giles (who called me within 18 hours of reaching out, as promised by the kind girl who took my call), I would have lost everything - my husband, my children, my life. Giles is an outstanding counsellor. I knew instantly, when he said," Alright?" that I was going to be alright. He tells it like it is and then some. He guided me through the AA programme quickly and efficiently, with compassion, kindness, patience and humour (!!!!) - no sugar coating, no poor you, no one else in my life has talked to me in this way - totally trustworthy, caring, gentle and insightful. He listened.

The weekly Thursday SDAC support group is a cherished part of my recovery - a group of people who "talk the same language" and who CARE. It is also important because of its consistency. I also got to meet Paul, another wise and empowering counsellor. Also, hilarious.

My life is now full of hope because of SDAC, this incredible charity. I pray that others who need help can find us and have this wonderful opportunity."

"I'm E., and I'm an addict. I'm a wife, a mum, a sister and a friend. Alcohol took everything from me. I'd been homeless at times, lost for years, and nothing I tried could stop the drinking. I'd come to the end.

Working with Paul in the SDAC Bootcamp and going through the Big Book were the turning points. Paul is a gifted counsellor who brought his own hard work to the table, and when I finally brought mine, things started to change. He helped me clean up, taught me how to look after myself and guided me back to my music. Today I'm working towards becoming a jazz pianist.

Because I was finally taking care of myself, I found out I had a rare cancer. If I hadn't been doing that work, I wouldn't be here. It is inspiring to watch other new people come into our group after me and enter sustained recovery. I've been sober for four years now, one day at a time. My family life has meaning again, and I'm building a space next door to my house for my son with special needs. SDAC and Paul helped save my life. Thank you for saving my life. I am deeply grateful."

"Hiya, I'm a recovered alcoholic.

After years of trying to get sober, on my own, just going to AA, etc, I picked up the phone to SDAC when I was at my rock bottom with nowhere else to go. I was so desperate to get and stay sober that I just wanted someone to help and listen. That's when I got a phone call from Giles, I was listened to, guided and given counselling which saved my life. The combination of all these has kept me sober, as we didn't just face the addiction but also the past traumas.

I wouldn't be without my weekly Thursday SDAC support group either. Having people, I now call family, who I can talk to every week about anything has been a game-changer, a huge positive, and part of my recovery. I wish everyone could have the opportunity I had to go through bootcamp ?? I am now 2 years and 3 months sober. SDAC is an amazing charity. I can't fault them."

"I'm an addict. I came to SDAC on the back of a huge relapse and was in and out of the rooms of Narcotics Anonymous for 8 years, not being able to pick up six months clean. I kept jumping off and lapsing.

Since being helped by Paul and Giles at the boot camp, being taken through the work in the big book of AA, I am over 2.5 years clean, am an active member of NA, giving back with service and I sponsor 10 men and are taking them through the work boot camp saved my life and will certainly help other for that I'm sure."

"As one of the newest members of the SDAC Team's response, I have been welcomed into the bootcamp process and into follow-up therapy sessions on Thursdays with open arms. I am currently living with the consequences of my alcoholism, having lost my marriage of 30 years, my driving licence and now potentially my teenage daughter. Just 6 weeks ago, I was on the acute supervised ward at Royal Surrey Hospital, wanting to end it all as I could not stop relapsing or see a light at the end of the tunnel.

I was referred to SDAC, and while I was sitting in the cafe there after discharge, I received a call from Giles inviting me to join the program. Giles is a compassionate and empathetic person who took me through the 12 steps of AA. He listened, questioned, counselled and humorously guided me through without judgement, which made me feel able to share all of the painful and traumatic events in my life, driving me to use alcohol to cope.

I feel I am now able to take what I have been shown to stay sober, along with the weekly support group of Paul and all the other lovely suffering addicts who understand this baffling, cunning and powerful disease completely. Without this intense program, I would surely be headed towards an alcoholic death.

In my opinion, every suffering alcoholic/addict should have access to this service."

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Report of the Trustees for the Year Ended 31 March 2026

"Boot camp one-to-one sessions with Giles meant someone was there for me, with knowledge and understanding of my struggles. I had no preconceived ideas about the sessions and found them to be a calm space to discuss problems. Non-judgmental support is all useful when in recovery."

"Bootcamp saved my life - absolutely no doubt about it. Support from the group gave me HOPE. Broke through my barrier of uselessness and despair. Being called every day, knowing that a stranger thought enough of me (this disgusting excuse for a person) to encourage and spend time offering help and a way out was unbelievable to me. It gave me some purpose to get up out of my pity pit and actually try living. Being taken through the steps quickly with such incredible support and meeting others (without having to leave the safety of my den of shame) saved my life.

I continue to contact others within the group for strength and support, and offer some experience, strength, hopefully, and hope to others who follow this journey. When nothing else seemed within my grasp, SDAC came to my rescue, and for that I am truly grateful and would hope that they can continue the amazing work they do It saved my life then and continues to do so."

"Giles and Paul are lifesavers.

Six years ago, I had a cardiac arrest and was in an induced coma. The outlook was bleak. After 40 years of continuous and excessive drinking, my body had succumbed to the inevitable.

Miraculously, I survived. But I continued to drink. I couldn't exist without that next drink. Life again was closing in. It took one phone call and one person to answer. A person and an organisation I can never thank enough. That person, Giles, instantly gave me the belief that through the AA 12-step program, I would never drink again. I embraced the Bootcamp enthusiastically. I am still sober.

Sometimes life hangs in the balance. That's when SADC is priceless."

TCS projects

Around us, we see and experience a world in discourse that is continually changing, and the impact it might have on us cannot be overstated. Life for any person affected by their own or another's addiction is similar.

The cost of living has made our free service in high demand, thanks to its exceptionally fast, streamlined referral system, which turns a referral into an assessment or first therapy session within about 3 days. Feedback: 'The fact that the counsellor had experience on both sides of the fence was great, and it put me at ease that there was a level of understanding and empathy.'

We work with clients with co-occurring issues and struggles, many of whom have trauma, abuse, and neurodiversity, ADHD, and underlying substance use. Referrals from hospital inpatient services, probation, CGL, police, and paramedics, along with self-referrals through our Helpline phone, web chat, or our website's online referral portal, mean that access is within everyone's reach and that contact can be made quickly. We support people in making a positive change a reality without a power imbalance between the client and the organisation. Our counsellors all have many years of experience and have additional training in addictions, mental health, neurodiversity and trauma-informed modalities.

We have designed, implemented, and maintained access for clients to join our groups. We run groups for significant others, couples, families, drug-related deaths, non-fatal overdoses and our intensive Boot Camp. We are in the process of building groups for those who are or have experienced domestic violence.

Couples Group is an online virtual group consisting of family members affected by the use of addictive substances and activities by their loved ones. Topics around trusting a partner around alcohol, and or drugs, anger around past behaviours and how to forgive, abstinence versus moderation, and relationships reaching break point before problem drinker/drug user changes (or not).

Significant Other Group. This section of society might be forgotten in the process of supporting the person using alcohol or substances. Isolation, shame and feeling of being de-skilled and unable to cope, no one to turn to, might be present. Could also include concerned and close relationship grandparents.

DRD Groups. Held weekly via Zoom with an agenda set by the group participants. Ever-changing challenges within this group cohort include, but are not limited to, difficulties with grieving children, revisiting loved ones' possessions, grief and impact, anniversaries and grief.

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Report of the Trustees for the Year Ended 31 March 2026

Boot Camp recovery group: Held weekly, with many reaching many years clean and sober. We have members of this group who have gone on to rebuild their lives, are now gainfully employed, and support others on their recovery journeys.

The future for counselling. Going forward, we are looking to increase our family groups and set up groups for those who have experienced abuse, whether this is financial, physical, emotional or sexual. We are open to setting up and managing new groups that our clients would like to attend.

Helpline and Volunteer Services

Over the past year, our helpline has remained one of the most important ways people access SDAC. Rather than being a new development, 24/7 availability is now embedded in how we operate. Maintaining round-the-clock access has allowed us to consistently meet people where they need support, whether during the day, late at night, or in moments of immediate crisis.

Alongside telephone support, we continue to offer a range of ways for people to get in touch, recognising that not everyone will reach out in the same way:

This flexibility is increasingly important, helping to reduce barriers and ensure that support feels accessible.

Who We Are Reaching

Over the course of the year, we received 1,288 contacts through the helpline and associated channels. Of these:

In terms of how people accessed support:

This mix reflects how people are choosing to access support, and the importance of maintaining multiple routes into the service.

What Sits Behind the Service

Behind the helpline is significant coordination and day-to-day management, much of which is not visible to those using the service.

Our administrative team plays a central role in ensuring the helpline runs effectively. This includes managing the volunteer rota, often on a two-week cycle, and responding to coverage gaps in real time.

"If there is nobody on shift the calls are answered by our out-of-hours service, but it is always better to have a volunteer available as they are fully trained and able to provide immediate support, complete referrals, or signpost appropriately." The team also manages a high volume of incoming communication. This includes messages from individuals seeking help, concerned family members, professionals, and prospective volunteers.

"The messages that come through often need a quick response, particularly where people are reaching out about drug and alcohol use or associated mental health concerns."

Many of these contacts require a timely and considered response, particularly where individuals are in distress or actively seeking support.

Where appropriate, individuals are supported to access SDAC services directly, including referrals into the Telephone Counselling Service. For those not yet ready to engage, information is provided so they can seek support in their own time, including access to the self-referral system on the website.

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"The self-referral form means people can reach out in their own time, when they feel ready, knowing that support will be there."

Alongside this, the administrative team ensures that all contacts are accurately recorded, supporting both service delivery and ongoing monitoring. They also provide coordination across leadership and governance functions, including Board and Leadership meetings, reporting, and volunteer communications.

The Role of Our Volunteers

Our volunteers remain at the heart of the helpline.

They are often the first person someone speaks to when reaching out, and that first conversation can make a significant difference. Whether someone is in crisis, unsure where to turn, or needs someone to listen, our volunteers provide calm, compassionate, and practical support.

They offer a listening ear, help people make sense of what is happening, and, where appropriate, support them to access further help, including our Telephone Counselling Service or other local services.

Many of our volunteers bring lived experience, which continues to shape how support is offered. That understanding, combined with their commitment and consistency, is one of SDAC's defining strengths.

The Nature of Demand

The reasons people contact the helpline continue to reflect the complexity of need.

While the majority of calls relate to drug and alcohol use, either for the individual or a loved one, we are also seeing:

What is clear is that for many people, the helpline is not just an information point, but a first step into support.

Administrative Support and Coordination

Our administrative team continues to play a key role in ensuring the helpline runs effectively.

Laura and Tariq have now settled into their roles and provide essential support across all aspects of the service. This includes managing communications, supporting volunteers during shifts, coordinating referrals, and maintaining accurate records for monitoring and evaluation.

"The role is varied, from supporting volunteers on shift to responding to emails, coordinating referrals and making sure everything is recorded properly. No two days are the same."

Their work provides stability and continuity, helping ensure that both volunteers and service users are consistently supported.

Supporting Our Volunteers

We have continued to prioritise the wellbeing and development of our volunteer team.

Regular check-ins are now part of how we support volunteers, recognising the emotional impact that this work can have. Creating space for volunteers to reflect, share experiences, and feel supported is essential to maintaining the quality of the service.

Volunteers also continue to play an active role in shaping how the helpline operates, contributing ideas and feedback based on their direct experience.

A Consistent Point of Support

The helpline remains one of the clearest expressions of SDAC's work.

It is often the first point of contact, the first conversation, and, for many, the moment where things begin to change. Whether someone reaches out in crisis, on behalf of someone else, or simply looking for guidance, the response they receive matters.

That consistency, being there, listening, and responding without judgement, continues to define the service.

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Report of the Trustees for the Year Ended 31 March 2026

Outcome monitoring

The feedback from our former clients shows that we provide excellent service, and many have moved forward with us into a new, and at times, wonderful state of being. However, we are always striving to improve; therefore, all feedback is gratefully received.

Risk Management.

In the event of a power failure, SDAC documents are all backed up weekly on an external hard drive. The SDAC administrators have backup facilities that can be used in the event of a power failure lasting more than a few hours, if required, as does TCS.

97% of our work is paperless.

Loss of Statutory Funding:

Contingency planning, including a 3-month expenditure reserve, for such an event and regular engagement with commissioners to ensure enough notice of any event can be managed.

Staffing:

We regularly train and retain volunteers. Keeping up to date with current thinking and legislation. We have expanded our administrative team to three people to accommodate holidays and helpline coverage.

Trustees:

Regular training, particularly for governance.

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Surrey Drug And Alcohol Care Limited

Report of the Trustees for the Year Ended 31 March 2026

ACHIEVEMENTS AND PERFORMANCE REVIEW OF FINANCIAL POSITION

During the year, the Charity reported a surplus of £61,817, compared to a deficit of £24,620 in the previous year, and ended the year with strengthened reserves.

This improved position reflects a combination of increased income and careful expenditure management across the organisation.

Total turnover increased to £232,171, compared to £175,839 in 2024/25. This was driven primarily by increased grant income, including funding for Telephone Counselling Services and for work with individuals on probation.

At the same time, total administrative costs reduced to £170,354 (2024/25: £200,459), reflecting ongoing efforts to ensure that resources are used efficiently and aligned to service delivery.

The resulting surplus has contributed to an increase in reserves at year end.

This position has been intentionally managed by the Board, reflecting a prudent approach in the current economic climate and amid ongoing uncertainty about funding.

In addition, the implementation of the organisation's chatbot was delayed during the year. As a result, associated costs will now fall into the 2026/27 financial year. This has contributed to a timing difference in expenditure rather than a reduction in planned activity.

These factors have resulted in a stronger reserves position, providing increased financial resilience and stability as the organisation moves into the next financial period.

Trustees continue to monitor the Charity's financial performance closely to ensure that reserves remain appropriate and aligned with operational needs.

Financial Oversight and Governance

Our Financial Policy and combined Reserves Policy are approved by the Trustees and consistently applied. The Board reviews financial performance quarterly, including profit and loss and forward projections. At each Board meeting, the Treasurer presents the Charity's financial position and highlights any areas of risk or concern. Throughout the year, there have been no breaches of SDAC's financial policies.

All areas of activity are monitored against income and expenditure to ensure that funding is used effectively and in line with the Charity's objectives.

Funding 2025-26

SDAC continues to rely on a combination of grant funding and charitable support to deliver its services. During the year, the Charity received:

This funding has enabled SDAC to sustain and develop its core services, ensuring continued access to free and timely support.

Reserves Policy

The objects of the Charity specify that all income and property must be applied solely towards its charitable purposes. The Charity aims to maintain reserves sufficient to cover approximately three months of operating costs, ensuring continuity of service in the event of unforeseen changes in income.

Trustees review the Finance and Reserves Policy regularly to ensure that it remains appropriate.

The increase in reserves this year is consistent with this policy and reflects a planned and prudent strengthening of the Charity's financial position, rather than a reduction in activity.

.

Public Benefit

The company demonstrates public benefit in the following ways:

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Report of the Trustees for the Year Ended 31 March 2026

Provision of a freephone helpline

SDAC provides a freephone helpline for anyone concerned about drug or alcohol use, as well as associated mental health and wellbeing.

During the year:

Of those contacting the helpline:

In terms of outcomes:

The most commonly discussed substances remain alcohol, cannabis, and cocaine, reflecting broader patterns of use within the community.

The helpline also continues to:

Provision of a Telephone Counselling Service (TCS)

SDAC provides a free Telephone Counselling Service, offering structured therapeutic support to individuals affected by substance use, as well as to concerned others.

During the year:

In addition:

Each client is offered the opportunity to provide confidential feedback on their experience. This feedback is used to continuously review and improve the service.

Public Benefit and Social Value

These services deliver clear public benefit through early, accessible intervention.

The helpline often represents the first point at which someone seeks help. By providing immediate support, information, and clear pathways into further services, SDAC helps to reduce the likelihood of issues escalating into crisis.

The Telephone Counselling Service builds on this by offering consistent, structured support, enabling individuals to address substance use, improve mental health, and rebuild aspects of their lives.

Together, these services contribute to:

By providing all services free of charge, SDAC removes financial barriers to support. This is particularly important for those affected by deprivation, trauma, or social isolation, who may otherwise struggle to access help.

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Surrey Drug And Alcohol Care Limited Report of the Trustees for the Year Ended 31 March 2026

The organisation's public benefit is reflected not only in the number of people supported, but in the long-term impact of that support on individuals, families, and the wider community.

INTERESTS

Current Trustees and those who served during the year are shown on page 2. The company has no share capital, as it is limited by guarantee.

RISK MANAGEMENT

The Trustees have considered and identified the major risks that could affect the charity. The Trustees consider the existing system of internal controls and procedures to be adequate in mitigating the charity's exposure to those risks.

We are pleased to report that no serious incidents (serious or otherwise) took place in 2025-26

TRUSTEES' RESPONSIBILITIES

The Trustees are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and the United Kingdom Generally Accepted Accounting Practice. Company law requires the trustees to prepare financial statements for each fiscal year that give a true and fair view of the state of affairs and the income and expenditure of the Charitable Company for that period. In preparing those financial statements, the Trustees are required to:

"Select suitable accounting policies and then apply them consistently; make judgements and estimates that are reasonable and prudent."

"State whether applicable accounting standards and statements of recommended practice have been followed and give details of any departures."

"Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Charitable Company will continue to operate."

The Trustees are responsible for keeping proper accounting records that disclose, with reasonable accuracy, at any time the financial position of the Charitable Company and to enable them to ensure that the financial statements comply with the Companies Act 2006, the Memorandum and Articles of Association and the Statement of Recommended Practice Accounting and Reporting by Charities (SORA 2005). They are also responsible for safeguarding the assets of the Charitable company and, hence, for taking reasonable steps to prevent and detect fraud and other irregularities.

As far as the Trustees are aware:

There is no relevant audit information of which the charitable company's independent examiner is unaware; and The Trustees have taken all steps they ought to have taken to make themselves aware of any relevant audit information and to establish that the independent examiner is aware of it.

Leadership Team

As a small charity, the Trustees have all played a part in the management of the charitable obligations and activities: Wendy Coad: TCS Services Manager, Fundraising Lead and Helpline training lead Di Claridge: Fundraiser

Giles Witcomb & Paul Lane: TCS Boot Camp and Boot Camp Recovery Groups Inma Ferre Torro and Paul Carrington-Gretton - couples and family groups Giles Witcomb and Kay Rivers - DRD groups Kay River & Giles Witcomb - Significant Other groups Inma Ferre Torro and Paul Carrington-Gretton's family and couples groups

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Report of the Trustees for the Year Ended 31 March 2026

James and Paul Vincent, Hot Source, have been instrumental in developing our social media presence on Instagram, Twitter, LinkedIn, and Facebook, and in developing our website with adverts, blogs, and client feedback, as well as supporting the redevelopment of our website.

We are grateful for the assistance of Snezana Leslie with administration. Her academic skills, and dedication to keeping the databases and spreadsheets continually in order, enable a smooth and efficient analysis of client's TCS engagement in our service.

We would also like to extend our sincere thanks to Marta Rominska for her invaluable behind-the-scenes support. Marta's attention to detail in uploading to Xero, cross-checking financial summaries, and ensuring all invoices, receipts, and accompanying documentation are in order has been a crucial part of keeping our financial processes running smoothly. Her quiet efficiency and reliability are greatly appreciated.

As the role of Coordinator has evolved into an administrative team, we would like to extend our heartfelt thanks to Tariq and Laura. Their efforts in not only evolving and creating the team but also tirelessly supporting our team of helpline volunteers have been invaluable. We are deeply grateful for their dedication and hard work.

We are immensely grateful for Di Claridge's tireless efforts in fundraising for our organisation. Her dedication has been crucial in securing the resources needed to continue supporting our clients through TCS. Di's commitment and hard work have truly made a difference in our ability to ensure we can help as many clients as possible through TCS, Boot Camp and our groups.

We would like to show our appreciation to the Helpline Volunteers who, despite reduced numbers and their struggles, have continued to help callers. They have remained committed and for this, we are extremely grateful, as without volunteers we would not have a helpline. Some of our volunteers have been instrumental in helping with and attending our outreach events.

We would also like to honour our team of BACP Registered Counsellors who are competently bringing empathy, a wealth of knowledge, and commitment to their role. Their passion is evident from the positive client feedback. 2025 - 26

SMALL COMPANY PROVISIONS

For the period ending 31 March 2026, the company was entitled to an exemption from audit under section 477 of the Companies Act 2006 for small companies.

The members have not required the company to obtain an audit of its accounts for the year in question under section 476. The Directors acknowledge their responsibilities for complying with the requirements of the Act concerning accounting records and the preparation of accounts.

These accounts have been prepared by the provisions applicable to companies subject to the small companies' regime.

Trustees' Responsibility Statement

The Trustees (who are also the directors of SURREY DRUG AND ALCOHOL CARE LIMITED for company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to.

Prepare the financial statements on a going concern basis unless it is inappropriate to presume that the charitable company will continue in business.

The Trustees are responsible for keeping proper accounting records that, at any time, disclose the financial position of the charitable company with reasonable accuracy and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and, hence, for taking reasonable steps to prevent and detect fraud and other irregularities.

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STRUCTURE, GOVERNANCE AND MANAGEMENT

REFERENCE AND ADMINISTRATIVE DETAILS

Approved by order of the board of trustees on 17 June 2026 and signed on its behalf by:

R McKeown - Trustee

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Independent Examiner's Report to the Trustees of Surrey Drug And Alcohol Care Limited

Independent examiner's report to the trustees of Surrey Drug And Alcohol Care Limited ('the Company')

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2026.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.

Independent examiner's statement

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Mrs Anna Coote

RAA Gilroy & Brookes Accountants Ltd Suite 15 The Enterprise Centre Coxbridge Business Park Farnham Surrey GU10 5EH

17 June 2026

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Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Statement of Financial Activities for the Year Ended 31 March 2026

Unrestricted
Restricted
funds
fund
Notes
£
£
Income and endowments from
Donations and legacies
2
156,809
39,951
Other trading activities
3
5,400
28,760
Investment income
4
1,251
-
Total
163,460
68,711
Expenditure on
Charitable activities
5
Expenditure on charitable activities
102,034
63,532
Other
-
4,788
Total
102,034
68,320
NET INCOME/(EXPENDITURE)
61,426
391
Transfers between funds
14
-
-
Net movement in funds
61,426
391
Reconciliation of funds
Total funds brought forward
42,894
17,337
Total funds carried forward
104,320
17,728		 2026
Total
funds
£
196,760
34,160
1,251
232,171
165,566
4,788
170,354
61,817
-
61,817
60,231
122,048		 2025
Total
funds
£
153,974
20,400
1,465
175,839
196,324
4,135
200,459
(24,620)
-
(24,620)
84,851
60,231

The notes form part of these financial statements

Page 23

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Balance Sheet
31 March 2026
Unrestricted
Restricted
funds
fund
Notes
£
£
Fixed assets
Tangible assets
11
-
638
Current assets
Debtors
12
-
1,155
Cash at bank
104,536
15,984
104,536
17,139
Creditors
Amounts falling due within one year
13
(216)
(49)
Net current assets
104,320
17,090
Total assets less current liabilities
104,320
17,728
NET ASSETS
104,320
17,728
Funds
14
Unrestricted funds
Restricted funds
Total funds		 2026
Total
funds
£
638
1,155
120,520
121,675
(265)
121,410
122,048
122,048
104,320
17,728
122,048		 2025
Total
funds
£
231
2,464
58,365
60,829
(829)
60,000
60,231
60,231
42,894
17,337
60,231

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2026.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2026 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for

The notes form part of these financial statements

continued...

Page 24

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Balance Sheet - continued 31 March 2026

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on 17 June 2026 and were signed on its behalf by:

R McKeown - Trustee

The notes form part of these financial statements

Page 25

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements for the Year Ended 31 March 2026

1. ACCOUNTING POLICIES

BASIS OF PREPARING THE FINANCIAL STATEMENTS

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

INCOME

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

All restricted and unrestricted funding received has been allocated and used as per the terms and conditions of the donor. This is carefully monitored and recorded by the TCS Manager.

EXPENDITURE

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

TANGIBLE FIXED ASSETS

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

TAXATION

The charity is exempt from corporation tax on its charitable activities.

FUND ACCOUNTING

Unrestricted funds can be used by charitable objectives at the discretion of the Trustees.

Restricted funds can only be used for purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for purposes. Restricted purposes are telephone counselling sessions, telephone boot camp pilot projects, outreach expenses, and marketing and promotion of SDAC. It is identified within the accounting system when funds have been received for restricted purposes only. It is also identified how these restricted funds have been spent.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

continued...

Page 26

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements-continued
for the Year Ended 31 March 2026
2.
DONATIONS AND LEGACIES
Donations
Grants
Grants received, included in the above, are as follows:
Other grants
3.
OTHER TRADING ACTIVITIES
Management Income
Income Probation
4.
INVESTMENT INCOME
Bank interest
5.
CHARITABLE ACTIVITIES COSTS
Direct
Costs
£
Expenditure on charitable activities
162,412		 2026
£
45,400
151,360
196,760
2026
£
151,360
2026
£
5,400
28,760
34,160
2026
£
1,251
Support
costs (see
note 6)
£
3,154		 2025
£
86,695
67,279
153,974
2025
£
67,279
2025
£
5,400
15,000
20,400
2025
£
1,465
Totals
£
165,566

continued...

Page 27

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements-continued
for the Year Ended 31 March 2026
6. SUPPORT COSTS
Management
£
Expenditure on charitable activities 3,154
7. NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
2026 2025
£ £
Depreciation - owned assets 310 231
8. TRUSTEES' REMUNERATION AND BENEFITS
No Trustees received remuneration, benefits, or reimbursed expenses during the year.
9. STAFF COSTS
There were no staff costs for the year ended 31 March 2026 nor for the year ended 31 March 2025.
The average monthly number of employees during the year was as follows:
2026 2025
No employees received emoluments in excess of £60,000.

continued...

Page 28

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements - continued for the Year Ended 31 March 2026

10. COMPARATIVES FOR STATEMENT OF FINANCIAL ACTIVITIES (01/04/2024-31/03/2025)

Unrestricted
funds
£
Income and endowments from
Donations and legacies
71,864
Other trading activities
5,400
Investment income
1,465
Total
78,729
Expenditure on
Charitable activities
Expenditure on charitable activities
101,241
Other
2,612
Total
103,853
NET INCOME/(EXPENDITURE)
(25,124)
Reconciliation of funds
Total funds brought forward
68,018
Total funds carried forward
42,894
11.
TANGIBLE FIXED ASSETS
COST
At 1 April 2025
Additions
At 31 March 2026
DEPRECIATION
At 1 April 2025
Charge for year
At 31 March 2026
NET BOOK VALUE
At 31 March 2026
At 31 March 2025		 Restricted
Total
fund
funds
£
£
82,110
153,974
15,000
20,400
-
1,465
97,110
175,839
95,083
196,324
1,523
4,135
96,606
200,459
504
(24,620)
16,833
84,851
17,337
60,231
Plant and
machinery
£
3,595
717
4,312
3,364
310
3,674
638
231

continued...

Page 29

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements-continued
for the Year Ended 31 March 2026
12.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade debtors
Prepayments
13.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade creditors
Accrued expenses
14.
MOVEMENT IN FUNDS
Net
movement
At 1.4.25
in funds
£
£
Unrestricted funds
Unrestricted funds
42,894
61,426
Restricted funds
Restricted funds
17,337
391
TOTAL FUNDS
60,231
61,816
Net movement in funds, included in the above are as follows:
Incoming
resources
£
Unrestricted funds
Unrestricted funds
163,460
Restricted funds
Restricted funds
68,711
TOTAL FUNDS
232,171		 Notes to the Financial Statements-continued
for the Year Ended 31 March 2026
12.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade debtors
Prepayments
13.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade creditors
Accrued expenses
14.
MOVEMENT IN FUNDS
Net
movement
At 1.4.25
in funds
£
£
Unrestricted funds
Unrestricted funds
42,894
61,426
Restricted funds
Restricted funds
17,337
391
TOTAL FUNDS
60,231
61,816
Net movement in funds, included in the above are as follows:
Incoming
resources
£
Unrestricted funds
Unrestricted funds
163,460
Restricted funds
Restricted funds
68,711
TOTAL FUNDS
232,171		 2026
2025
£
£
-
1,354
1,155
1,110
1,155
2,464
2026
2025
£
£
49
358
216
471
265
829
Transfers
between
At
funds
31.3.26
£
£
-
104,320
-
17,728
-
122,048
Resources
Movement
expended
in funds
£
£
(102,035)
61,425
(68,320)
391
(170,355)
61,816
Incoming
resources
£
163,460
68,711
232,171

continued...

Page 30

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements - continued for the Year Ended 31 March 2026

14. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Net
movement
At 1.4.24
in funds
£
£
Unrestricted funds
Unrestricted funds
68,018
(25,124)
Restricted funds
Restricted funds
16,833
504
TOTAL FUNDS
84,851
(24,620)
Comparative net movement in funds, included in the above are as follows:
Incoming
resources
£
Unrestricted funds
Unrestricted funds
78,729
Restricted funds
Restricted funds
97,110
TOTAL FUNDS
175,839
A current year 12 months and prior year 12 months combined position is as follows:
Net
movement
At 1.4.24
in funds
£
£
Unrestricted funds
Unrestricted funds
68,018
36,302
Restricted funds
Restricted funds
16,833
895
TOTAL FUNDS
84,851
37,196		 Transfers
between
At
funds
31.3.25
£
£
-
42,894
-
17,337
-
60,231
Resources
Movement
expended
in funds
£
£
(103,853)
(25,124)
(96,606)
504
(200,459)
(24,620)
Transfers
between
At
funds
31.3.26
£
£
-
104,320
-
17,728
-
122,048

continued...

Page 31

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Surrey Drug And Alcohol Care Limited

Notes to the Financial Statements - continued for the Year Ended 31 March 2026

14. MOVEMENT IN FUNDS - continued

A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows:

Unrestricted funds
Unrestricted funds
Restricted funds
Restricted funds
TOTAL FUNDS		 Incoming
resources
£
242,189
165,821
408,010		 Resources
Movement
expended
in funds
£
£
(205,888)
36,301
(164,926)
895
(370,814)
37,196

15. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 31 March 2026.

Page 32

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Income and endowments
Donations and legacies
Donations
Grants
Other trading activities
Management Income
Income Probation
Investment income
Bank interest
Total incoming resources
Expenditure
Charitable activities
Telephone
Advertising
Co-Ordinator-Helpline
Administration Costs-Helpline
Helpline Management Fee
Subscriptions -Helpline
Fundraising PR & Marketing -HL
DRD Expenditure
Fundraising PR & Marketing TCS
Charitable expenses-TCS
Postage and Stationery
Governance Cost
Operational expenditure
Couples Group
Entertainment
Subscription
Subsistence
Other
Call Handling
Carried forward		 Surrey Drug And Alcohol Care Limited
Detailed Statement of Financial Activities
for the Year Ended 31 March 2026		 2026
£
45,400
151,360
196,760
5,400
28,760
34,160
1,251
232,171
175
36
14,368
-
2,700
587
9,240
3,864
16,928
110,411
60
1,513
47
2,278
-
205
-
162,412
4,789
4,789		 2025
£
86,695
67,279
153,974
5,400
15,000
20,400
1,465
175,839
199
-
14,542
120
2,700
494
19,680
3,272
12,548
133,669
-
1,474
488
3,522
82
634
51
193,475
1,522
1,522

This page does not form part of the statutory financial statements

Page 33

Docusign Envelope ID: E7B492AD-B1D7-8BC6-8039-B053BCC438AE

Other
Brought forward
Bookkeeping
Support costs
Management
Accountancy fees
Bank Charges
Computer equipment
Total resources expended
Net income/(expenditure)		 Surrey Drug And Alcohol Care Limited
Detailed Statement of Financial Activities
for the Year Ended 31 March 2026		 2026
£
4,789
-
4,789
2,805
37
311
3,153
170,354
61,817		 2025
£
1,522
2,613
4,135
2,541
77
231
2,849
200,459
(24,620)

This page does not form part of the statutory financial statements

Page 34