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REGISTERED COMPANY NUMBER: 07292188 (England and Wales) REGISTERED CHARITY NUMBER: 1149869
## Report of the Trustees and
Unaudited Financial Statements for the Year Ended 31 March 2025
for
Multilingual Wellbeing Services
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## Multilingual Wellbeing Services
Contents of the Financial Statements for the Year Ended 31 March 2025
||Page|
|---|---|
|Report of the Trustees|1 to 4|
|Independent Examiner's Report|5|
|Statement of Financial Activities|6|
|Balance Sheet|7|
|Notes to the Financial Statements|8 to 12|
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Multilingual Wellbeing Services
Report of the Trustees for the Year Ended 31 March 2025
The Trustees present their annual report and accounts for the year ended 31 March 2025. The board of trustees are satisfied with the performance of the charity during the year and the position as at 31 March 2025 and consider that the charity is in a strong position to continue its activities during the coming year and that the charity’s assets are adequate to fulfil its obligations.
## REFERENCE AND ADMINISTRATIVE DETAILS
Registered Company number 07292188 (England and Wales)
Registered Charity number 1149869
Registered office Information and Advice Centre Edgware Community Hospital Burnt Oak Broadway Middlesex London HA8 0AD
Trustees (each representing one of the two partner organisations of MWS) L C - L Lee – Meridian Wellbeing (formerly Chinese Mental Health Association) F Radfar - Farsophone Association in Britain
All Trustees are also directors of the Company.
Independent examiner Liondaris & Co Certified Public Accountants 1[st] Floor Woodgate Studios 2-8 Games Road Cockfosters EN4 9HN
Legal Advisers: Russell-Cooke LLP 8 Bedford Row London WC1R 4BX
Bankers: Unity Trust Bank PLC Nine Brindley Place Birmingham B1 2HB
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## Multilingual Wellbeing Services
## Report of the Trustees
for the Year Ended 31 March 2025
## STRUCTURE, GOVERNANCE AND MANAGEMENT
## Governing document
Multilingual Wellbeing Service is a company limited by guarantee governed by its Memorandum and Articles of Association dated 22 June 2010. It is registered as a charity with the Charity Commission. Anyone over the age of 16 can become a member of the company and there are currently 2 each of whom agrees to contribute £1.00 in the event of the charity winding up.
## Appointment of trustees
The board of Trustees (also known as the Management Committee) is elected annually at the AGM. The Company may appoint by ordinary resolution a member who is willing to act to be a director. Any member seeking election as a director must give the Company a notice not less than 14 not more than 35 clear days before the meeting. In accordance with the Articles of Association, all members of the Management Committee for the time being shall retire from office at the AGM, but are eligible to stand for re-election.
## Risk Management
The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error.
## Indemnity insurance
The charity has insured against loss arising from the neglect or default of any of the Management Committee Members. Insurance, against the possibility of claims, arising during the course of assistance provided by its workers, is already in place and is also continuing.
## OBJECTIVES AND ACTIVITIES
## Objectives and Aims
MWS was established in June 2010 and its main objective for remains to improve and maintain the emotional wellbeing of BAMER (Black and Asian Minority Ethnic and Refugee) Communities in and around Barnet as well as enabling communities to explore, use and share existing cultural techniques to deal with mental health issues. This has been achieved through workshops, training, networking events and through mother tongue counselling as well as our extensive service through the IAPT project (see below) in this reporting period.
## Achievements and Performance
During the year under review, the Multilingual Wellbeing Service (MWS) continued to operate in an increasingly challenging environment. While the immediate impacts of the Covid-19 pandemic have eased, its longer-term consequences have been compounded by a sustained cost-of-living crisis and widening socioeconomic inequalities. These pressures have been further intensified by a significant increase in the number of migrants and refugees settling in Barnet in recent years, including individuals and families from Syria, Afghanistan and the Hong Kong BN(O) community. Many of these communities face complex barriers to accessing mental health support, including language difficulties, cultural stigma, trauma, financial insecurity and social isolation.
Against this backdrop, MWS has experienced a substantial and sustained rise in demand for counselling, talking therapies and psycho-educational support. The charity has continued to respond effectively to this increased need, adapting its service delivery models to ensure accessibility, cultural sensitivity and timely support for those most at risk of poor mental health outcomes.
Throughout the year, MWS worked closely alongside NHS partners to deliver high-quality, evidence-based psychological therapies, particularly for individuals requiring language-specific and culturally appropriate interventions. We are proud of the role we have played in supporting NHS colleagues to meet rising demand, ensuring that people who might otherwise struggle to access statutory services are able to receive appropriate and effective mental health care. Our services have remained focused on early intervention and prevention, helping to reduce the risk of deterioration, crisis presentation and longer-term dependency on more intensive services.
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## Multilingual Wellbeing Services
## Report of the Trustees
for the Year Ended 31 March 2025
In line with contractual requirements, MWS successfully delivered weekly psycho-education workshops throughout the year via a programme of webinars, ensuring consistent access for service users. The charity also fulfilled performance requirements across all commissioned services, achieving delivery targets of 63% for triage, 92.9% for workshops, 57.5% for Step 2 guided self-help, and 197.3% for Step 3 counselling and cognitive behavioural therapy (CBT). Service outcomes remained strong, with a recovery rate of 53.28%, exceeding contractual expectations. These outcomes reflect both the level of need within the community and the organisation’s strong operational performance.
The charity’s ability to engage with hard-to-reach communities has remained a core strength. Through trusted relationships, multilingual staff and culturally competent practice, MWS has continued to improve access, engagement and outcomes for people from Black and Minority Ethnic (BME) and migrant communities. Research consistently shows that voluntary and community sector (VCS) organisations are particularly well placed to support these populations, delivering services that are both more accessible and more cost-effective than statutory provision alone.
However, the operating context for the coming years is increasingly concerning. The NHS is under immense financial pressure and is now being required to reduce expenditure, including a scaling back of commitments and contractual arrangements with VCS partners. This mirrors similar reductions already being implemented by local authorities and poses a significant risk to the sustainability of specialist BME and multilingual mental health services.
Statutory services alone do not have the capacity, reach or cultural competence to meet the current level of mental health need within diverse communities. A reduction in funding to charities such as MWS will have a disproportionate impact on individuals and families who are already vulnerable, increasing the risk of unmet need, worsening mental health, poverty-related stressors and wider social exclusion. The trustees are deeply concerned that without continued investment in community-based provision, inequalities in mental health outcomes will widen further.
Despite these challenges, MWS remains committed to its charitable objectives and to advocating for the vital role of the voluntary sector in the mental health system. The achievements of the year reflect the dedication, skill and resilience of staff and volunteers, and the importance of sustained partnership working in addressing the complex and evolving mental health needs of Barnet’s diverse communities.
## Barnet Talking Therapies
The Barnet Talking Therapies service provides short term psychological therapies to provide help and support for people in Barnet who are suffering with stress, low mood, anxiety and other mild to moderate psychological ill- health. Many of the treatments are based on talking therapies that help people regain their wellbeing in ways that work best for them.
MWS continue to work in close partnership with the core Talking Therapies service (Core Team) in Barnet to improve access to mental health services for the BAMER communities in Barnet.
The work of MWS has undoubtedly improved the overall health and wellbeing of people from the BAMER population and raised their awareness of NHS and statutory services more than they would have otherwise considered or had the ability to access.
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Multilingual Wellbeing Services
Report of the Trustees for the Year Ended 31 March 2025
## FINANCIAL REVIEW
## Reserves policy
It is the policy of MWS to aim for reserves covering at least 3 months’ expenditure of the charity excluding the expenditure relating to the Talking Therapies (previously called “IAPT”) contract which is covered by, and coterminous with, the Talking Therapies contract income. This expenditure takes the form of two monthly bills from two partner organisations which provide the service. If and when the Talking Therapies contract ends, these bills will cease too. So any associated risk is taken by the partner organisations. Our non-Talking Therapies expenditure is not expected to exceed £20,000 in the foreseeable future. Therefore, unrestricted reserves equivalent to three months expenditure (£5,000) shall be aimed for.
## Financial Position
The Statement of Financial Activities show net Incoming Resources for the year of £3,388 (2024: £2,297) giving an accumulated net fund of £22,808 (2024: £19,420) which includes unrestricted funds of £22,418 (2024: £18,900) and endowment funds of £390 (2024: £520). The performance by the charity during the year is considered to have been satisfactory.
## FUTURE DEVELOPMENTS
## Plans for future periods
The charity plans to continue the objectives outlined above in the forthcoming years subject to satisfactory funding arrangements.
We would like to end the report by giving a big thank you to both our partner organisations, their trustees, staff, associates and volunteers for their unwavering support and true spirit of partnership, and for their tireless efforts which made last year a success.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies.
Approved by order of the board of trustees on 16 December 2025 and signed on its behalf by:
............................................. F Radfar – Trustee
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Independent Examiner's Report to the Trustees of Multilingual Wellbeing Services
## Independent examiner's report to the trustees of Multilingual Wellbeing Services ('the Company')
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2025.
## Responsibilities and basis of report
As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.
## Independent examiner's statement
Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a member of the Association of Accounting Technicians, which is one of the listed bodies.
I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:
1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or
2. the accounts do not accord with those records; or
3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or
4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
## Christos Liondaris
Liondaris & Co Certified Public Accountants 1[st] Floor Woodgate Studios 2-8 Games Road Cockfosters EN4 9HN
Date: 16 December 2025
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## Multi-Lingual Wellbeing Services Statement of financial activities For the year ended 31 March 2025
|INCOME AND ENDOWMENTS FROM
Charitable activities
Barnet Talking Therapies Service
Other income
Total
EXPENDITURE ON
Charitable activities
Barnet Talking Therapies Service
Depreciation
Other resources expended
Total
NET INCOME/(EXPENDITURE)
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD|Notes
2
2
3
4
4
5
12|Unrestricted
Funds
£
279,996
15,461
295,457
274,320
17,619
291,939
3,518
18,900
22,418|Endowment
Funds
£
-
130
130
(130)
520
390||Total
2024/25
£
279,996
15,461
295,457
274,320
130
17,619
292,069
3,388
19,420
22,808||Total
2023/24
£
276,920
14,030
290,950
271,250
174
17,229
288,653
2,297
17,123
19,420|
|---|---|---|---|---|---|---|---|
The statement of financial activities includes all gains and losses in the year. All incoming resources and resources expended derive from continuing activities.
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Multi-Lingual Wellbeing Services BALANCE SHEET AS AT 31 MARCH 2025
||Notes||2024/25|2023/24|
|---|---|---|---|---|
|Fixed Assets
Tangible fixed assets
Total fixed assets
Current Assets
Debtors
Cash at bank and in hand|9
10|Unrestricted
funds
Endowment
funds
£
£
390
390
24,621
21,280|Total
funds
£
390
390
24,621
21,280|Total
funds
£
520
520
24,246
19,133|
|Total current assets
Creditors: amounts falling due
within one year|11|45,901
(23,483)|45,901
(23,483)|43,379
(24,479)|
|Net current assets||22,418|22,418|18,900|
|NET ASSETS||22,418
390|22,808|19,420|
|The funds of the Charity:
Unrestricted income funds:
Endowment Funds|12
12||22,418
390|18,900
520|
|TOTAL CHARITY FUNDS|||22,808|19,420|
The notes at pages 8 to 12 form part of these accounts
These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.
The financial statements were approved by the Board of Trustees and authorised for issue on 16 December 2025 and were signed on its behalf by:
> ............................................. [ Faramarz Radfar
............................................. Faramarz Radfa
F Radfar - Trustee
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Multi-Lingual Wellbeing Services Notes to the financial statements For the year ended 31 March 2025
|2 INCOME FROM CHARITABLE ACTIVITIES
2024/25
Activity
Contracts
£
Barnet Talking Therapies
279,996
Farsophone Association re salary costs
15,461
295,457
3 CHARITABLE ACTIVITIES COSTS
Direct
Costs
Support
costs (see
note 4)
£
£
Barnet Talking Therapies Service
274,320
Depreciation
130
Other resources expended
16,341
1,278
290,661
1,408
4 SUPPORT COSTS
Management
Finance
Other
£
£
£
Depreciation
130
Other resources expended
564
114
600
564
114
730
5 NET INCOME/(EXPENDITURE)
2024/25
£
Net income/(expenditure) is stated after charging/(crediting):
Depreciation - owned assets
130
6 TRUSTEES' REMUNERATION AND BENEFITS|2023/24
£
276,920
14,030
290,950
total
£
274,320
130
17,619
292,069
Total
£
130
1,278
1,408
2023/24
£
174|
|---|---|
There were no trustees' remuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024.
## Trustees' expenses
During the year there was no expense paid to the trustees (2024: £NIL).
## 7 STAFF COSTS
|2024/25
£
£
Wages and salaries
15192
Pensions
269
15,461
e average monthly number of employees during the year was as follows:
2024/25
1|2023/24
£
13803
227
14,030
2023/24
1|
|---|---|
The average monthly number of employees during the year was as follows:
No employees received emoluments exceeding £60,000.
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Multi-Lingual Wellbeing Services Notes to the financial statements For the year ended 31 March 2025
## 8 COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
|Notes
INCOME AND ENDOWMENTS FROM
Charitable activities
Barnet Talking Therapies Service
Other income
Total
EXPENDITURE ON
Charitable activities
Barnet Talking Therapies Service
Depreciation
Other resources expended
Total
NET INCOME/(EXPENDITURE)
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD
9 TANGIBLE FIXED ASSETS
Cost:
At 1 April 2024
Additions
At 31 March 2025
Depreciation
At 1 April 2024
Charge in year
At 31 March 2025
Net book value
At 31 March 2025
At 1 April 2024|Unrestricted
Endowment
Funds
Funds
£
£
276,920
14,030
290,950
-
271,250
174
17,229
288,479
174
2,471
(174)
16,429
694
18,900
520
Office
equipment
7,216
-
7,216
6,696
130
6,826
390
520||Total
2023/24
£
276,920
14,030
290,950
271,250
174
17,229
288,653
2,297
17,123
19,420
Total
7,216
-
7,216
6,696
130
6,826
390
520|
|---|---|---|---|
All the charity's fixed assets are functional fixed assets used for charitable purposes and office
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## Multi-Lingual Wellbeing Services
## Notes to the financial statements
For the year ended 31 March 2025
|10 Debtors
Amounts due within one year:
Trade debtors
11 Creditors
Amounts falling due within one year:
Trade Creditors
Social Security and other taxes
Pension
Accrued Expenses|2024/25
24,621
24,621
22,860
23
-
600
23,483|2023/24
24,246
24,246
22,604
31
44
1,800
24,479|
|---|---|---|
## 12 MOVEMENT IN FUNDS
|At 1.4.24
£
Unrestricted funds
General fund
18,900
Endowment funds
520
TOTAL FUNDS
19,420
Net movement in funds, included in the above are as follows:
Incoming
Resources
£
Unrestricted funds
General fund
295,457
Endowment funds
-
TOTAL FUNDS
295,457
Comparatives for movement in funds
At 1.4.23
£
Unrestricted funds
General fund
16,429
Endowment funds
694
TOTAL FUNDS
17,123
Grant for IT Equipment - CW
Foundation
Grant for IT Equipment - CW
Foundation
Grant for IT Equipment - CW
Foundation|Net
movement
in funds
£
3,518
(130)
3,388
Resources
Expended
£
(291,939)
(130)
(292,069)
Net
movement
in funds
£
2,471
(174)
2,297|At 31.3.25
£
22418
390
22,808
Movement
in funds
£
3518
(130)
3,388
At 31.3.24
£
18900
520
19,420|
|---|---|---|
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Multi-Lingual Wellbeing Services Notes to the financial statements For the year ended 31 March 2025
## 12 MOVEMENT IN FUNDS - continued
## Comparatives for movement in funds - continued
Net movement in funds, included in the above are as follows:
|Incoming
Resources
Resources
Expended
£
£
Unrestricted funds
General fund
290,950
(288,479)
Endowment funds
-
(174)
TOTAL FUNDS
290,950
(288,653)
Comparatives for movement in funds
A current year 12 months and prior year 12 months combined position (24 months) is
Net
movement
At 1.4.23
in funds
£
£
Unrestricted funds
General fund
16,429
5,989
Endowment funds
694
(304)
TOTAL FUNDS
17,123
5,685
Net movement in funds, included in the above are as follows:
Incoming
Resources
Resources
Expended
£
£
Unrestricted funds
General fund
586,407
(580,418)
Endowment funds
-
(304)
TOTAL FUNDS
586,407
(580,722)
Grant for IT Equipment - CW
Foundation
Grant for IT Equipment - CW
Foundation
Grant for IT Equipment - CW
Foundation|Movement
in funds
£
2471
(174)
2,297
as follows:
At 31.3.25
£
22418
390
22,808
Movement
in funds
£
5989
(304)
5,685|
|---|---|
## 13 RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 31 March 2025.
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