2024-03-31-accounts

REGISTERED COMPANY NUM13ER: 07292188 (EnglAnd 2nd Wales) REGISTERED CHARITY NUMBER: 1149869 ort of the Trustees dited Finaiicial Sta*ments for the Year Ended 31 Marcli 2024 for Multilin ual Wellbein ice F&iz & Co, Limited Cliartered Accounlants 8B Accommodatioii Road London NWII 8ED

ultilin I Wellbein Services ent of tlie Financilll Slaternents or the Year Ended 31 March ?024 Page Report ofthe Trustees Independent Examinerfs Report Statement of Financial A¢tivilies Balance Sheei Notes to the financial Ststements 9 10 16

ualw ein iceg Re ortofthe Trust￿5 for the Yea Ended l M rch 2024 The Trustees present tlieir annual report and accounts for the yeaT ended i l Marcli 2024. The board of trustees are satisfied iviih the performance of tlie cliarily during tlie year <1nd ilie position at 31 Marcli 2024 and consider thal the charity is in a strong position to continue its activities durin(y the coming year and thai the charity's assets are adequate to fulfil its oblig￿lOnS. REFERENCC AND ADMINISTRATIVE DETAILS Regi5tcred Compllny niimber 07292188 (England and Wales) Registered Cliarily number 1149869 Registered office Inform8tion and Advice Centr¢ Edgivare Community Hospital Burnt Oak Broadivay Middlesex London HA8 OAD Trust￿5 (eael) represenÉing one of the ttvo partner organisations of MWS) L C - L Lee- Meridian Wellbeing (fornierly Chinese Mental Health Association) F Radfar- Farsoplione Association in Brilain All Trustee5 are also dIre￿Or3 of the Company. Independent exi4 mincr Faiz & Co. Limited Chartered Accouniants 8B Accommodation Road London NWI18ED Legal Advisers: Russell-cooke LLP 8 Bedford Roiy London WCIR4BX Bank¢rs: Unity Trust Bank PLC Nine Brindley Place Birmingl)am B12HB Page I

Muliil. ual Wellbeints Seiv ees Re ort of the T tees forthe Year Ended 31 Mar¢li 2024 STRu￿uRE, GOVERNANCE AND MANAGEMENT Governing document Muliilinouul Wellbeing Service is a company limited by ouaraniee rroverned by ils Memorandum and Articles of Association dated 22 June 2010. 11 is registered as a cliarity iviih the Charity Commission. Anyone over the age of16 can becoine a membor of tlie company and there are eurrently 2 each of whom agrees to Contribute £ 1.00 in the event oftlie charity ivinding up. Appointnient of truste The board of Trustees (also knoivn as the Manag¢Tnent Committee) is elected annually at the AGM. The Company may appoint by ordinary resolution a memb¢r who is ivilling to aci to be a director. Any member seeking election as a director musf give the Company a notice not less ihan 14 not more tlian 35 clear days before the meeting. In accordance Nvitli tlie Articles of Associalion, all meinbers of the Management Committee for tl)e lime being shall retire from otTice al the AGM, bul are eligible to stand for Te•clection. Ri51( Monagenient The ITUStees liave a duty to identify and review the risks to which ihe chariiy is exposed and io ensure appropriate conrrols are in place to provide reasonable assurance agDinst fraud and em>r. Indemnity insurance The charity has insured against loss arising from the neglect or default of any of the Manageinenl Committee Members. Insurnnce, against the possibility of claims, arising during the course of a55iStance provided by ils workers, is already in place and is also continuing. OBJECTIVES AND ACTIVITIES Objeetivu and Aim5 MWS was eslablished in June 2010 and ils main objective for remains to improve and mainlain the emotional wellbeing of BAMER (Black and Asian Minority Etlinic and Refuge¢) Communities in and around Barnet as well a5 enabling communities to explore. use and share ¢xisting cultural techniques io deal Ivith mental healtli issues. This lias been acliieved througli iYork5hops. training, networkin8 evcn(s and through mother longue coun5elling as well as our extensive service through ihe IAPT project (See beloiv) in ihls reporting period. Achievements and Perform211ce This year lias seen all MWS'S services returning to their pre-pandemic time5. The deinand for talking iherapies and menlal health services liave groiyn significantly due in parl to tlie cosi_of-livingi crisis and the extended waiting times for NI-IS services. Having established a multifareled approach to service delivery over the pandemic year5, Ive Iiave been able to respond to tl)e challenses iviih greater confidence, Ivith a wider range of availability, access Options and minimal ivaiting times. Coupled ivith this is our integrated model ivhich is designed to increase efficiency. improv¢ quality and service outcomes across all our service5. All these have enabled us to ivork smarter and be more productive and efficient as a partneT5hip. Thanks to a team of highly experienced and diligenl ivorkforc& we have delivered a strong performance acr05S the various modalilies willi 50 % of our clieiits achieving recovery noiivitlistanding ihe challen8es and financial pressures ive experienced during the course of this year. We have Consistently met the monthly target for tlie psychoeducation ivorkshops, successfully reacliing an average of l ?0 individuals each month, tolalling 1445 for ihe year. This is against tli¢ targets of S ?0 and 1440 respectively. Our perfonnance on Step 2 guided self-help missed tlie mark with a total througliput rate of182 over ihe annual largel of 240. This w&$ solely attributed to the lack of refe￿alS received from the Central Team. who in turn was experiencing tIIc same cliallenge5 in noi receiving sufficient neiv referrnls from the usual mental health agencie5. To mitigale anainst tliis unexpected tum of evenls. Ive acted proactively by generdting as many new referrals a5 ive ¢ould tliroupj) our oNvn sourc¢5 and diverting the spare capacity io Pag¢ 2

Multilin ual Wellbei Services of tlie Trustees forthe Year Ended i l March 2024 increase our Slep 3 ivork, Our Step 3 perfonnance on Counselliiig and CB T (Cognitive Behavioural Therapy) has been the hI￿)lIght of tlie year. Having produced a solid perfonnance in tlie first half of tlie year. the second lialf continued in the same vein ending the year iviih ?0 additional ca5¢5 above the contracl target. This represents around 160h of over delivery for Step 3, wliich is a key area where the Ceniral Team Iiave needed support to help tackle their waiting lists, These figures have been acliieved by tl)e improved stability in ilie tlierapist ivorkforce. We are pleased tliat the efforts around recruitment and reiention have been su¢¢e5sful, and we have sufficient capacity across all modalities to deliver on our contractual outputs. Throughout the course of the year, Ive have continued to work closely iviih the new manllgement team at tlie Barnet Talking Therapies ofthe Barnet. Enfield and Haringey (BEH) Menial Health NFIS Trusl to ensure that our service remains complementary and responsive to any ¢han&¢s and that li continues lo run sellmlessly as on¢ service. Barnet Talliing Thcrapies The Barnet TalLing Tl)erapies service provides s510rt tern) psychological iherapies to provide help and support for people in Barnet who are suffering with stress. low mood. anxieiy and other mild to Inoderate psychological ill- healtli. Many of the treaimenis ore based on talking therapies that lielp people regain Iheir vellbeing in ways that work best for ihem, MIVS continue to work in close partnership witli tl)¢ core Talking Therapies service (Core Tearn) in Barnet and BEH Mental Health NHS Trust to improve eccess to mental health serviees for the BAMER communities in Barnet. The work of MWS has undoubtedly improved the overall health and wellbeing of peopl¢ froin the BAMER population and raised their awareness of NHS and statutory Services more than they ivould have otherwise considered or had the ability to acces5. Page 3

ual Well ic ort f tlie Truslees forthe Year Ended 31 March ?024 FINANCIAL REVIEIV Reserves polley Ir is the policy of MWS to aim for Teserves covering at lea513 months. expcnditure of the charity excluding the expenditure relatin￿ to Ilie Talking Therapi¢5 (previously called "IApf') contract ivhich is covered by, and coterniinous witli. the Talking Therapies contract incoine. Tl)is expendilure tskes the fonn of two monthly bills from two partner organisations ivhich provide the service. If and %vlien the Talking Therapies Contrllct end5, these bills ivill ce&se too. So any associated risk is laken by the partner organisations. Our non-Talking Therapies expenditsjre 15 not expecied to exceed PO.000 in the foreseeable future. Therefore, unrestricted reserves equivalent to three months expenditure (£5.000) shall be aimed for. Financial Position The Statement of financial Activities shoiv net Incoming Resources for the year of £2,297 (2023: £3081) giving an accumulated net fund of £19,420 (20?3: £17.12)) whicli includc5 unre5lricted funds of £18,900 (2023: £16,429) and endoivment funds of £520 {2023: £694). The performance by the charity during the year is considercd to Iiave been salisfactory. FUTURE DEVELOPMENTS Plans for future pcriods The chariiy plans to continue the objectives outlined above in the forth¢oming years subject to satisfactory nding arrangements. We iyould lik¢ to end the report by giving a big iliank you to botl) OUT partner organisations, their trustees. staff, associates and volunteers for thcir uniyavering support and true spirit of Partne￿hlp, and for tlieir tireless efforts whieli made last year a success. This report has been prepared in accordance witli the special provisions of Part 15 of tlie Companies Act 2006 Tela(ing to small companies. Approved by order of the board of trustees on 8 Novembei. 2024 and Signed on its behalf by: F Radfar- Page 4

Inde ndent Multili ort to the Trust rvices Wellbcin Independent examlner's report to the trustees ofmultillngual W¢llbeing Se￿Ces Cthe Company,) I report to the charity trust¢e5 my cxamination of the accounts of the Company for the year ¢nded 31 M￿Ch 2024. Responsibilities And bAsls of report As the chllrity'5 t[￿SteeS of the Company (and also its dirrclors for the pwposes of company law) yots are r¢sponsibl¢ for the preparation of the a¢¢owits in ac¢ordan¢e wilh the requirements of the Comp8nie5 A¢t 2006 ('the 2006 Ace). Having satisfied myself thul the accounts of the Compny Arc not required lo bc Ludited under Part 16 of the 2006 Act and arc eli8ible for ind¢pcndcnt examination, I report in rcsp¢¢i of my cx8mination of your ¢hariry's accounts as Ca￿led out undcr Section 145 of the Charities Act 2011 Cthe 2011 Act,). In Ca￿]ng out my CAaminttion I have followed th¢ Directions siven by ihe Charity Commission under S¢¢lion 145(51 {b) of the 2011 Act. Indepertdentexaminer's Statement Sincc your charily's gross Income excceded £250.000 your examiner must be 8 Jncmber of a listed body. I can eonfirm that l am qualified fo undertake the examination becaus¢ l a member of Ihc Institute of Chattcrd Accountants in Enulend and Walcs, which is onc of th¢ lislcd bodic5. I have con)pleted my ¢xJmin3tion. l eonfimi that no maltgrs have come 10 my altcntion in connection with the examination givingm¢ cause to believe: a¢countlni records wete not kept in respeci of the Comp8ny 2s required by Section 386 of the 2006 Act; or the acMunts do ftoi accord with those records; or thc accounts do not comply with th¢ &¢¢ourtting r¢qulrcm¢nlS of S¢¢tion 396 of the 2006 Acl oth Ihan any requir¢mcnl thai thc accounts give a ¢rn¢ and fair vieiv whl¢h is not a matter eonsidered as part of ali independent examination. or ¢he accounts havc not been prepai¢d in a¢eordan¢¢ with the m¢thods and prin¢iple8 of the Slatement of Recommended Practice lor accounting and reporting by ¢haritics (applie&bl¢ to charities preparing th¢ir a¢¢ounls in BG¢ord8nee ivith the Flnanciul Reporting Slalldard appli¢able iu thc UK and Repub]i¢ of Iroland (FRS 102)). I havc no concerns and hav¢ ¢ome 8¢ross no oiher maticrs in ¢onn¢clion with Ihe cx8minadon lo ivhi¢h 8iieniion should bc drawn in this r¢pon in old￿ to enable o prop¢s widerstaDdit)B of the accounts to bc reached. Behzad Faiz Mahdllvi Faiz & Co, Limited Chartered Accountants 8B Accommodation Road London NWII 8ED D￿e. 8 NovembEr 2024 Page 5

Multilin ual Wellbei Services ement of Financial Activities forthe Year Ended 31 March 2024 3113124 Total funds Unre5tri¢ted Restrictd Endoivmei)t funds fund nd Total fund5 Noies INCOME AND CNDOWMENTS FROM Cliaritable aetivitlcs Barnet Talking Therapies SeNice 276,920 276,920 276.920 Barnet Health Watcli 800 Other Income 14,030 14.030 14.263 Total 290,950 290,950 ?91.98j EXPENDITURE ON ClIAritable aetivities Barnet Talking Thernpies Service oiher resoui'ces expended oiher 271,250 J7.229 271.250 17329 174 271250 17,421 231 174 Total 288,479 174 288,653 288,902 INCOMEI(EXPENDITURE) 2,471 (174) 2,297 3,081 RECONCILIATION OF FUNDS Totsl fvnds brought forward 16,429 694 17,123 14,042 TOTALFUNDSCARRIED FORWARD 18,900 520 19.420 17,123 The notes forn) part of tl)e5e financial stat¢ments Page 6

Muliilin ual Wellbein Service5 Balance Sheet 31 March 20?4 3113r24 Tot21 funds UnrestricLed Reslricted Endoivmenl funds fund fund Tothl funds Note5 FIXED ASSETS Tangible assets 520 520 694 CURRENT ASSETS Debtors Cosh at bank 10 24,246 19,133 24,246 19.133 5.477 35.426 43,379 43079 40.903 CREDITORS Amounts fallingdue within one year (24,479) (24,479) (24,474) NET CURRCNT ASSETS 18,900 18,900 16,4?9 TOTAL ASSETS LESS CURRENf LIABILITIES 18,900 520 19,420 17,123 NCT ASSETS 18,900 520 19,420 17,123 FUNDS Unrestricted funds Endoivment fvnds 12 18,900 520 16.429 694 TOTAL FUNDS 19,420 17,123 The charitable company is entitled to exemption from audit under Section 477 of ihe Companies Act 2006 for Ihe year ended 31 Marcli 2024. The members have not required the company io obtain an audit of its financial siaiements for the year ¢nded 31 Marcl) 2024 in accordance witl) Seciion 476 of ilie compani￿ Act 2006. The iru*ees acknoivledge their responsibilities for (a) ensuring that the ch￿'Itable compai)y keep5 accounting records that comply with Sections 386 and 387 oftlie Companies Act 2006 and (b) preparing financial statements ivl)ich give a true and fair vieiv of the slale of affai[5 of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accoTdance with Ilie requirements of Sections 394 and 395 and ivhich other4vise comply with the requircments of the Companies Act 2006 relating to financial staiemenls, so far as applicable to the charitable company. The noie5 forni part of these financial 5taiements Page 7 ¢ontinued...

Muliilin ual Wellbe Servic alaiice Sheet- conti 31 March ?024 ued These financial slalements liave been prepared in llccordan¢e with the provisions applicable to charitable companies subject lo il)e small companies Tegime. The financial statements Ivere approved by the Board of Trustees and auihorised for issue 8 November2￿4 and were signed on ils bel)alf by: on F Radfar- Trustee Tlie notes forni part of Iliese financial siaiements

Multilin al Well eing Services Notes to the Fina cial State enis fortlie Year Ended 31 March ?024 ACCOUNTING POLICIES Basis of preparing tlie financial stAtemenis The f)nancial statements of tl)e chariiable Company. wliich is a public benefit entity under FRS 102. have b¢en prepared in £lccordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charitie5: Stateinent of Recommended Pi'actice applicdblc to charitie5 preparing their accounts in accordance with ihe Financial Reporting Siandard applicable in tlie UK and Republic of Ireland (FRS 102) (effeciive l January 2019),. financial Reporting Standud 102 Tlje Financial Reporting sil￿dard applicable in tlie UK and Republic of Ireland, and Ilie Companies Act 2006. The financial slatements liave been prepared under tlie lii51orical cost conveniion. Ineomc All incom¢ is recognised in tSie Statemei)l of Financial Activities once th¢ charity lias entitlement lo the funds, it is probable thai ilie income ivill be received and Ihe amounl can be measured reliably. Expcnditurc Liabilities are recognised as expenditure a5 soon as there is a legal or construciive obllgation coinmitting the charity to that expenditure, it is probable that ll tran5fcr of econoinic benefits ivill be required in settlemcnt and the amounc of Ihe obligalion can be measured reliably, Expendtlure is accounted for on an accruals basis and has been classified under l)eadings that uggregate all cost related to the category. Wliere costs cannoi be directly altribukd to particular heading5 they liave IKen allocated to aclivilies on a basis consisient ivltli the use of resources. Tanglble llxcd a55ets Depreeialion is provided at tl)e following annual Tates in order to ivrite off each asset over its ¢stimated useful life. Plant and Machinery 250h reducing balanee Taxatloii llie charity 1$ exempt from corporation lax on its charitable activities. riund Aecountlng Unrestricied funds ean be used in accordance witll the charitable objectives at the discretion of the trustees. Restricted funds can only be used for particular resiricted purposes ivithin the objects of tlie charity. Restrictions arise wlien specified by th¢ donor or iyhen funds ar¢ raised for particular restrirled purposes. rurther explanation of the nalure and pu4)ose of each fund is included in the notes to the financial statements. Penslon costs And other post-retirement benefits The Charl￿ble company makes Contributions to staff5 individual pension policies. Contributions payable are charged to tli¢ Statement of financial Activities in the period to ivhich they relate. Page 9 coiitinued.-.

Multilin I Wellbein Services Nole to the Financial latements-continue for the Year Ended 31 Marcli 2024 INCOME FROM CHARITABLE ACTIVITIES 3113n4 3113Q3 Aciivily Barnet Healdiivatch Barnet Talking Therapies Service Grants Conlracts 800 276.920 276,920 276.920 277,720 CHARITABLE ACTIVITIES COSTS Support costs (see note 4) Direct Costs Totals Bamei Talking Therapies Service Other resources expended 271250 14829 271250 17,229 2,400 Other 174 174 286,079 2,574 288,653 SUPPORTCOSTS Management Finance Other Totsls Depreciation Other resources expended 174 1000 174 2,400 515 85 515 85 1,974 2,574 NET INCOMEI(EXPCNDITURE) Net incomel(expenditure) is slaied after charginpJ(crediting): 3113124 3113r23 Depreciation- oivned assets 174 231 Paae10 eontinued...

Multilin ual Well ein Servic es to the Financial Statcmeii -con for tl)e Year Ended 31 Marcli 20?4 nued TRUSTEI ES. REMUNERATION AND BENEFITS There were no trustees. remuneration or other benefits for the year ended 31 March 2024 nor for tlie year ended i l Marcl12023. Trustees, expenses Duringthe year there was no expense paid to tl)¢ t￿sleeS (2023: £NIL). STAFF COSTS 3113124 3113123 Wages and salaries Pensions 13,803 227 14,030 14,051 234 14,285 Tlie average montlily numbBr of employees durin8tlie yeariyas as follows: 3J13n4 123 No employe¢s received emoluments exceeding £60,000. COMPARATIVES FOR THE STATEMENT ofFINANCIALACTIVITIES Unrestricted Re5tri¢ied Endoivmeni funds fijnd fund Total nd5 INCOME AND ENDOWMENTS FROM Charitoblo activities B8rnCt Talking'fherapies Service Barnel E4ealUiwaicli 276,920 276,920 800 800 Other income 14263 14263 Total 291,183 800 291,983 EXPENDITURE ON Charitable activitics Barnel Talking Therapies Service Otl)er resources expended Otlier 271,250 1&621 271.250 17,421 231 231 Tot21 287.871 800 231 288,902 NET INCOMEI(EXPENDITUREI 3,312 (231> 3,081 RECONCILIATION OF FUNDS Total fiu)d5 brought fornvard 13,117 925 14,042 Pagell continued,..

Mul ilinou WellbeinTr Se Notes to heFin cial Siatenients- conlinued for the Year Ended 31 March 2024 COMPARATIVES foR THE sTATEM[Tr￿ OF FINANCIALAcfiviTIES- continued Unre5trirled Restriaed Endoivment funds fund fund Total funds TOTAL FUNDS CARRIED FORWARD 16,429 694 17,123 TANGIBLE FIXED ASSETS Computer equipment COST At l April 2023 and 31 March 2024 7216 DCPRECIATIOIY At l April 20?3 Cl)arge for year 6,522 174 At 31 March 2024 6,696 NET BOOKVALUC At 31 M&rch 2024 520 At 31 Ma￿h 2023 694 10. DEBTORS: AMouKfs FALLING DUE WITHIN ONE YEAR 3113124 3113r23 Other debtors 24,246 5,477 Paue12 continued...

Multilin ual Wellbein Service5 Notes to the Financial Staternent8- continued for tlie Year Ended 31 March ?024 11. CREDITORS: AMOUNTS FALLING DUEWITHIN ONE YEAR 3113124 31fJf)3 Trade creditors Social securiry and oiher taxes Pension Accrued expenses 22,604 31 22.604 70 1,800 1,800 24,479 24,474 12. MOVEMENT IN FU]YDS Net niovemenl in funds At 31.3.24 Ai 1.4.23 Unrestrlcted fund5 General fjjnd 16,429 2,471 18,900 Endoivment funds Grdnt for IT Equipment- CW Foundation 694 (174) 520 TOTAL FUNDS 17,123 2297 19,420 Net movement in funds, included in tl)e above are as folloiys: Incoming resources Resources expended Movement in funds UnrestrS¢tsd fun(ts Genernl fi]nd 290.950 (288,479) 2,471 Endoivmont funds Grant for IT Equipment- CW roundation (174) (174) TOTAL FUNDS Page13 continued...

ual Wellbein Services Notcst heFi ancial Statements- continued for the Year Ended 31 March ?024 12. MOVEMENT IN FUNDS- continucd comparaliv￿ for niovement in funds Net movement in funds At 31,3.23 At 1.4.22 Uiirc5tricted (unds Generdl fund 13,117 3J12 16,479 Endoivment funds Grant for IT Equipment- CW Foundatlon 925 (231) 694 TOTAL FUNDS 14,04? 3,081 17.123 Comparative net movement irl funds, included in the above are as follows: Incoming resources Resources expended Movemenl in fund5 Unrestricted funds General fvnd 291.183 (287,871) 3.312 Restrlctcd funds R¢stricled 800 (soo) Endoivment funds Grani for ITEquipment- CW Foundation (231) (231) TOTAL FUNDS 291,983 (288,902) Page14 continued...

Muliilin ual We bein Services Notes to the Financial Stalcments- contin for the Year Ended 31 March ?02 11 MOVEMENT IN FUNDS- continued A current year12 month5 and prior year12 months combined position is a5 folloivs". Net movement in funds At 313.24 Ai 1.4.22 Unrcstrlct¢d funds General fund 13.117 5,783 18,900 Endoivmcnt funds Grant for IT Equipment- CW Foundation 9?5 (405) 520 TOTAL FUNDS 14,042 5378 19,420 A current year l ? montlis and prior year 12 months coinbined net movement in funds, included in ihe above are as folloivs,. Incoming r¢sources Resources expended. Movement Sn fvnds Unrestrictcd funds Generdl fund 582,133 (576,350) 5,783 Restrletcd funds Restricted 800 (800) Endoivment funds Grant for IT Equipinent- CW Foundation (405) (405) TOTALfuNDS 582,933 (577.555) 5,378 Page15 contiThued...

tilin ual Wel bein Servic& Noie o the Financial State ett conii for tlie Year Ended 31 arcli 2024 ued 13. RELATED PARTY DISCLOSURES There Ivere no related party transaetions fortlieyear ended 31 March Page16