REGISTERF.D co￿1PAIN￿ NbMBER: 07292188 (England and Wales)
REGISTERED CHARITY liLMBER: 1149869
rt of thc Trust¢cs and
Unaudiicd Financial Statemenis for the Year Ended 31 March 2021
for
Multilin
ual Wellbein
Faiz & Co. Limited
Chartcred Accouniants
8B Accommodation Road
London
NWII 8ED

Muliilin
al Wcllbein
Services
Contcnts of the Financial Staiemcnls
for the Ycar Ended 31 March 2
21
Page
Report of thc Trustees
Independent Examiner's Rcport
Statement of Financial Activities
Balance Sheet
Notes lo the Financial Statements
9 to 16

Multilin
ual Wellb¢in
SeThiic
Re
ort of the Tru£lees
for the Y ar F.nded 31 March 2021
The Trustees present their annual retM)rt and accounts for the y¢ar ended 31 March 2021. The board of
truqtees arc salisfied wilh the pcifornJanc¢ of the charity during the ycar and ihe position at 31 March
2021 and consider ihat the chanry is in a strong positi()n 10 continuc its activiiics during the coming year
and that the charity's assets are adequale to fvlfil ils obligations.
REFERENCE AI%D ADNIIliISTRATIVE DET.&ILS
Registered Compan!, number
07?92188 (England and Wal¢s)
Registered Charity number
1149869
Registered office
Infom]ation and Adi'ice Centre
Edgware Community Hospital
Burnt Oak Broadway
Middlesex
London
HA8 OAD
Tnlstees (each representing one of ihree partner orggnisations of TrIlVS)
N Akbari - Bamet Rcfugee Servicc - Resigned on 3 D¢c¢mb¢r 2020 when Barnet Refugee ScrYic¢ left
thc MWS partnership
L C - L Lee - Meridian Wellbeing (fonnerly Chinese Mental Health Association)
F Radfar - Far50phone Association in Britain
AII TNstees are also direciors of the Company.
Independent examiner
Faiz & Co. Limited
Chartered Accountants
8B Accommodation Road
London
NWII 8ED
Legal Advisers:
Russell-cooke LLP
8 B¢dford Row
London
WCIR4BX
Bankers:
Unity Trust Bank PLC
Nin¢ Brindley Place
Birn]ingham Bl 2HB
Page I

Multilin
ual Wellbein
ort of the Truslees
for the Y¢ar Ended 31 March 2021
STRUCTURE, GOVER￿ ANCE AND MA￿AGE.￿lE]IT
Governing document
Multilingual Wellbeing Service is a company limited by guarante¢ governed by its Memorandum and
Articles of Associaiion dated 22 June 2010. It is regisiered as a charity thiih the Charity Commission.
Anyone over thc age of 16 can become a member of the company and there are cutTenily 3 each of
whom agrees to contribute £1.00 in the event of the charity winding up.
Services
Appointment of tnjstees
The board of Truslces (also known as th¢ Managcment Comrnittee) is elected annually at the AGM.
The Company may appoint by ordinary resolution a member who is willing to act to be a diTectOT. Any
m¢mber seeking eleciion as a director must give the Company a notice not less than 14 not more than
35 clear d&ys before the meeting. In accordance with the Articles of Association, 811 members of th¢
Management Commiltee for the time being shall retir¢ from office at the AGM, but arc eligible to siaDd
for re-election.
Risk manAgement
The trnstees have a duty to identify and review the risks to which the charity is exposed and to ensure
appropriate controls are in place to provide reason3ble assurnncc against fraud and error.
Indemnity insurance
The charity has insured against loss arising from the ncglect OT default of any of the Management
Committee Members. Insurance. against the possibiliry of claims, arising during ihc course of assistance
provided by it5 workers, is already in place and is also continuing.
OBJECTIVES AND ACTIVITIES
Objectives ¥nd 8ims
MWS wa5 ¢Stablished in June 2010 and its main objcctive for 2020-21 remained to improve and
maintain the emoiional wcllbeing of BAMIR (Black and Asian Minority Ethnic and Refugee)
Communities in and around Bamet as well a5 enabling communities to explore. use and share existing
cultural techniques to deal with menial health issues. This has been achicvcd through workshops,
training. networkiDg events and ihrough mother tongue counselling as well as our extensive service
through the IAPT project (see below) in this reporting period.
ACHIEVEIIEiNT APID PERFORMANCE
Charitable activities
This was a year mixed with challenges and cxciting developments. It started with a once in a
generation pandemic and the subsequent national lockdown promptd the need to quickly move all
our opcrations online to enabl¢ our staff to continue working r¢motely.
Page 2

Multilin
al Wellbein
Services
ort af the Trustees
for the Year Ended 31 March 20
Our psychological wellbeing practitionets and therapists responded positively to the changes and
showed the willingne5S to operate out of their comforl Tone by continuing to deliver their sessions
online via video confercncing applications and telephone.
Despite the lockdown and the difficulties associated with remote delivery of thcrapeutic services, we
are proud to continue business as usual meeiing our obligations under the contract. We mainiained our
service delivery across all services which iDcludcs transfoming OUT outreach psycho-educalion
workshops into webinars with great success. Our a¢hicN'ements on Step 2 triage and guided self-help,
Step 3 counselling and CBT targets werc ¢qually impressive, delivering 47 /0 and 10 /0 above the
targets for triages and Step 3 coun5elling respectively.
This achievement shows the staff ieam's ability and resilience to adapt to changes quickly. Even with the
successive lockdowns, we are able to continue delii'enng a high-quality service with over 50 % of our clients
achieving Tecovery.
We are also plca5ed to have our contract extended for another two years from April 2021. which now includes
the addition of Step 3 Cognitive Behaviourdl Therapy (CBT). Our team of iherapists can offer counselling and
CBT therapy in ten different mother tongue languages.
The IAPT service provides short tern] psychological therapies to provide help and support for people
in Barnet who are suffering with stress, low mood. anxiery and other mild to moderate psychological
ill-health. Many of the treatments are based on lalking therapies that help people regain their wellbeing
in ways that work best for them.
MWS have continued to work closely with the Barnet Clinical Commissioning Group (CCG) in
improving mental h¢alih services for the BAMER communities in Barnet.
The work of MWS has undoubtedly improved the overall health and wellbeing of people from the BAMER
population and rai5cd iheir awareness of NFIS and slatuiory se￿I¢¢S more than they would have othenvise
considered or had the ability to access.
Page 3

rt oftli¥ TriislL
for Ili¥ Y¢ar I.'nded i111 h:0?
Rescn"ci pnli¢)"
li 15 Ihe ￿liCI. of Niii-s 10 airn for wn'es coiLYing ai Icast 3 mnn(hs ¢.X￿￿Jt1u￿ of th¢ chgrit!.
LILludin¥ (hL ¢IFi"iidiluri f¥'l£iiinb It) ihi 1.4P-I" iontrdLI i%.hiih is coi¢r¢d bl dnd COiLrminous wiih, thL
IIIP-I LoniraLi iniilllii. -I'li¥ l..11)'I' L.1[￿nds[UrL iiik¥s lh¥ fLirm Lif ii%'o n)unihl!' bills from IMY) partnir
Or￿niSati(?￿s li hich proi sde ihe s¢n"ic¢. 11-and ii"hLn ihc IrlP'I- loniracl inds. these bi115 II'LII ceuse too.
%i) ¢ini L7%5￿111Cd ri$k T% iikLn b!. thi P1rtner oreii ni%aiion5. Our non-1.4PT e%￿nditure 15 noi l￿￿Ct¢d
10 ixic¥d £IO.OOU in illi lor15¥LJbl¢ fulurc. IIJLril()rL unr¢siricicd rc5cTh'LS equ5i'&tl¢ni io thre¢ month%
cxpcndiiuTI i£i.i)001 shall ￿ airnLxI fL)T.
Financial Pnsiiinn
.1.111 Stai¢ii)cni ol. l.Inanci.ql ..Iciii-jlj¢> shvii. nLX IlijisiKin￿ RLyiuFLiS 11)r thL& %'L'dr ol. £-..385 uiji'ing dn
aLcumula(¢d nel lund ol. L I l ?)4 iihich includes unre%1ricied and endoiimini funds.. Th¢ ￿r10mlanCe
' Ihe chariii- durin￿ the %'¢Ji is cc)nsidered 10 hail b¢¢rt saiisfacior%".
FU'fLRE DEI'ELof.%lENTS
Vlan5 for fusurc periods
The charip. plans lo conlinue IIIL ()bj¥flii'LS ouilincd ah)i'e in the f(Trrth¢ominui subjccl 10
ii51dilOTh' fundinby iLrrang¥ni¢rt(s.
I'e w'ould lik'¥ 10 Lnd iliL' rewrt bi bJtiinb¥ a biiv ihJnL iuu io all our ihrcc p{￿nC[ OT&*anisulions. Iheir
tnLsle¢s. 51Jil'. J$5t)ciaie% and %'olunteers tor Ilii'll Llllll'ai'erir%gi supwrt and IruL spirit ofpartnLfship. and
lor their tir¢l¥ss ¢florts ii"hi¥h mad¢ lasi I'car a Sueicss.
This report ha$ been prepar¥d in aLcordancL iTr*iih ih4' ¥PLYial proi'i¥ions of Pan 15 of the Companies
Aci 1006 rel41inbP io small compat]i¢5_
-4pproi.ed ￿. order of the Eh)ard of truslees on 17 Dec ?0? l and sig]nL￿ on its ￿ha]1'bY-
F Radfar- Tru5l¢¥
Pag¢ l*

Inde
endent Exam
ner's Rc
rt io the Trustees of
Multilin
ual Wcllbcin
Services
Independent exgmiDer's report to the trustees of Multilingual M'ellbeing Sen'ices ('the Companv,)
reporl to th¢ charity trnstees on my examinalion ol the accounts ol the Company for the year ended
31 March2021.
Responsibilities and basis of report
As the charily's irusiecs of the Company (and a150 its dircctors for the purwses of company law) you are
responsible for the preparation of Ihc accounts in accordance with the Tequiremenls of the Companies Acl 2006
('Ihe 2006 Act'l.
Having 5ati5fied myself that the accounts of th¢ Companv are noi required to b¢ audited wider Part 16 of the 2006
Act and are eligible for independcnt cxamination, I rcwrt in re5￿cl of my examination of yow charity's accounts
as carricd out under s¢clion 145 of thc Charitics A¢1 2011 ('the 2011 Act'J- In carying oui my examination I have
followed the Dircctions giveD by thc Charity Commission under sCCtIOD 145(5) (b) of the 2011 Acl.
Independent examiner's statement
I have completcd rny examination. I confim) that no matieTS have come to my attention in connection with thc
examination giving me cause to bclieve-.
accounting ￿COrdS were not kept in respect of the Company as required by scction 386 of the 2006 Act.
or
the ac¢ounts do not accord with ihose record5: or
the accounts do not comply with ihc accounting requirement5 of $￿tiOn 396 of the 2006 Act other than
any requirement ihat the accounts givc a true and fair vicw which is Dot a malter considered as part of an
indcp¢ndent examinalion. or
thc accounts hai'¢ not been prepared in accordance witb the Methods and principles of ihe Statement of
Recommcndcd Practice for accounting and repotling by ¢haritics [applicable io charilies preparing theiT
accounts in accordance with Ihc Financial Reporting Standard applicable in the UK and Rq)ublic of
Ireland IFRS 102)].
I have no conccrns And have come across no other matters in conneclion with ihc examination io which attcntion
should bc drawn in tbi5 re￿rt in order lo enablc a propcr understanding of ihc accounts to be reached
f/ fv<_
Behzad Faiz Mahdavi
Insiitute of Chartcred Accountancy in England & Wales
Faiz & Co. Limited
Chaflercd Accountants
8B Accommodation Road
London
NWII 8ED
17 Dec2021
Pagc 5

Inde
endent Examiner's Rc
rt to the Trustees of
Multilin
ual Wellb
in
Services
Siatcmcnt of Financial Activitie5
for the Year
nded
l March 2021
3113121
Total
funds
3113120
Total
funds
Unrcstricted ReslTicled
fund
Endowment
nd
INCO￿lE AND
EP4DOWMENTS FROM
Charitable #ctilities
Barncl IAPT contract
Barnet Health Watch
Other income
305,251
1,000
276,920
276.920
1,000
16.366
1.000
16J66
294,286
306.251
Total
293386
1,000
ExPE￿D1TLRE O
Charitable actii'ities
Barnet IAPT contract
Barnet Hcalth Watch
othcr resowce5 expcnded
271,250
271,250
1,000
18,651
285,837
1,000
15,629
1,000
18.240
411
289,490
1,000
411
290,901
302,466
Tot91
NET
INCOMEI(EXPEI%DITLRE
3,796
(411)
3J85
3,785
RECONCILIATION OF
FUTr4DS
4.054
Total funds brou2ht fonvard
6,194
1.645
7.839
TOTAL FUNDS CARRIED
FORWARD
9.990
1,234
7.839
Page 6

Muliilin
ual Wellbein
Services
Balance Shcet
31 March 2021
3113121
Total
funds
3113120
Total
funds
Unrestricied
fi￿dS
Resiricted
fund
Endowmeni
fimd
Notcs
FIXED ASSETS
Tangiblc asscls
1,234
1234
1,645
CURRENT ASSETS
DcbtOf5
Cash at bank
70,230
9,453
70,230
9.453
500
13.778
79,683
79,683
14.278
CREDITORS
Amounts falling due within
one year
(69.693)
(69,693)
{8,084)
NET CURRENT ASSETS
9,990
9,990
TOTAL ASSETS I.ESS
CURRENT LIABILITIES
9,990
1234
11224
7.839
ASSETS/{LIABILITIES)
9,990
1,234
11,224
7,839
FUI%DS
Unrestricted funds
Endowmcnt funds
9.990
,234
6,194
TOTAL FUNDS
11,224
7.839
The charitablc company is enlitled io exemption from audit undeT Se¢tion 477 of the Companies Act 2006 for the
ycar ended 31 March 2021.
The members have not required the company lo obiain an audit of ils financtal slalernents for the y¢ar ended
31 March 2021 in accordance wilh S¢ction 476 of the Companies Act 2006.
The notc5 forni part of ihesc financial slalcmcnts
Page 7

Multilin¥udl_Il'ellbcin. SLrvic¢s
14ali?i)ce Sheet - coniinued
31 March ?0? I
Th¢ truslLLJ aiknv)i.l¢dki tIiLir r¥spoiisibili¢i¢s fK)I
{al
ensuring Ihai lh¥ Lliari¢abl¥ ¢onip&ini keLPS dl¥VUllline r<xords that coinpli, ii'iih Seciions 386 i87 ur
lh¢ C.'ompanies ,Ict 1006 and
Ib) pr¢parino financial siai¢ni¢nis iihich gill a ITUC and fair i'ici¥' of the siaie of alTairs of the eharirabl¢
Lollip(ini' as al the end ol C￿￿ch Iinancial i e2T and of lis surplus or dtfiiii for iach financial ! ear in
aecorilaii¢¢ ￿ltI) the requiren)enis L)t- %e¢iJons JYJ and i9) 3nd i%'hich oiher¥i'isC Luniplj ii'ith the
rvquir¢n)en15 of thL CompanLLS Act ?006 rclatiTrKi io finaD¢i21 siaiemenL%. SO tar as appltcable lo the
¢haritablc ¢ompi& ni..
These rtiiancial siatcmenis hai'c pr¢pared in ¥cordanc¢ Iiith ihc provisions applicable to ¢hariiablc
coinpanics iubjL¥t 10 Ihl sniall companic5 rc?imc.
The financial stsiements u'ere apprO￿.¢d bN' Ihe Board of Trustees and authoris￿ for issiie on 17 Decetllber 10.1
and iierc signed 011 ils t￿haIr bi.:
F RadfyT- Trustcc
The noies form pan of thL￿¢ finwicial 5taicm¢nts
¢oniinued..

Multilin
al Wellb
in
Scrvices
Notes to the Financial Statements
for the Ycar Endcd 31 MarLh 2021
ACCObryTING POLICIES
Basi5 01 preparing the finaneial staiements
Thc financial staiemenis of the chariiablc companv. which is a public benefit cntity under FRS 102, have
been prepared in accordance with ihe Charitics SORP (FRS 102) 'Accounting and Rcporting by Charities:
Statement of Reconm)endcd Praclice applicable to charitics prcparing thcir accounts in accordance with
the Financial Reponing Standard applicablc in Ihc UK and Republic of Ireland (FRS 102) (cffciiivc I
January 2019}'. Th¢ financial st2tcments hA￿e bcen preparcd undcr the historical cost convention.
Income
All income is rccognised in ihe Statemenl of Financial Activities once the charity has entitlement to the
funds, it is probable that the income will be receiN'ed and the amount can Ix measurcd rcliably.
Eipenditure
Liabilitie% are re¢ogni5ed as cxpendittwe as soon as there 15 a legal or constructii'e obligation committing
the charity to thal expenditure, it is probabl¢ thal a transfer of cconornic bcnefits will bc required in
seltlemcnl and the amount of the obligation Can bc measured rcliably. Expcnditurc is accounted for on an
accruals basis and has bccn classified under hcjdings that aggregate all cosi relatcd io thc ¢atcgory. Where
cosis cannot be directly attribulcd to particulaT headings they have been allocaied io aclivities on a basi5
consistent with the us¢ of resources.
Tangible fixed assets
Depreciation is provided at the following annual rates in ordcr to writc off cach asscl over its
estimated useful life.
Plant and Machinery 250/0 reducing balance
Tixation
Th¢ charity is cxempt from COTporalion tax on its charitable acti%itics.
Fund accounting
Unrestrictcd funds Can bc used in accordance with the charithblc objectivcs at thc discrction of the trustees.
Rcslrictcd funds can only be used lor paTlicular restricted purFKyses within the objccts of the charity.
Restriclions arise whcn specified by the donor or when fund5 are rdised for particular restri¢ted pwposcs.
Further explanation of the nature and PUTtK>se of each fund is included in thc notes to the financial
statemcnts.
Penslon costs and other post-retirement benefits
The charitable company makcs contributions to s¢afTs individual pension policies. Contributions payable
are chargcd to thc Statement of Financial Activities in the period to which they relate.
The notes foTm paTt of thcse financial siatements
Page 9

Multilin
al Wellb¢in
Setvices
NET INCOMEI(EXPEh'DITURE)
Nel incomel(expenditure) is staled after chargin&{crcdiling):
3113121
3113120
D¢preciation - owned a5scts
411
548
TRUSTEES, REMUNERATION AND BEP*EFITS
There were no I￿St¢¢$' remuneration or other benefits for the year ended 31 March 2021 nor for the year
ended 31 March 2020.
Trustees, expenses
During the year ihere was no expense to th¢ trustees (2020.. £NtL wa5 paid for the tnjstees. travel expcn5¢5.)-
STAFF COSTS
31103121
31103120
Wages and salaries
Pensions
12,900
200
13.100
12.500
191
12,691
The average monthly number of cmployees during the year wa5 a5 follows: 31103121
31103120
No employecs rc¢civ¢d ¢rnolumcnts in cxcess of £60,000.
Page 10
conlinued...

Muliilin
ual Wellbein
Setvices
N les lo the Financial Sialernenls - continued
for the Year Ended 31 March 2021
COMPARATIVES FOR THE STATEMEN'T OF FIF4ANCIAL ACTIVITIES (year to 31.3.201
Unresiricted
Reslricied
Endowrneni
Toial
funds
fund
fund
fimds
INCOME AND EI%DOWNIEI%TS FROM
Charitable actiTr'ities
Bam¢t IAPT contract
Barnet Health Watch
305,251
305,251
l.(M)O
Total
305,251
306,251
EXPENDITURE ON
Charltable activities
Barnel IAPT contract
Barnei Health Watch
other resources expended
285.837
285,837
1,000
15.629
15.081
548
Total
300,918
548
302,466
NET INCOMEI(EXPEh'DITLRE)
4.333
(548)
3,785
REcof¥CILIATION OF FLTNDS
Tot#1 funds brough¢ fonward
1,861
2.193
4,054
TOTAL FUNDS CARRIED FORWARD
6.194
Pagell
continued...

Multilin
uxl Wellbein
SeTvices
Noles lo the Financial Sialemenl
for the Year Ended 31 March 2021
continued
TANGIBLE FIXED ASSETS
Computcr
equipment
At l April 2020 and 31 March 2021
DEPRECIATION
At l April 2020
Charge for year
5,571
411
At 31 March 2021
5,982
NET BOOK VALUE
At 31 March 2021
At 31 March 2020
1.645
DEBTORS: AMOUNTS FALLIliG DUE WITHJP¥ OliE YEAR
3113121
3113120
Trade debtors
70230
5(M)
CREDITORS: AMOUNTS FALLING DLE M'ITHIN ONE YEAR
3113121
3113120
Tradc crcditors
Social security and other taxes
Pension
Accrued expenses
67,813
41
39
6,309
(65)
40
8,084
Page 12
continued...

Muliilin
al Wellbein
Services
Notes lo the Financial Stalcments- continued
lor the Year Ended 31 Mareh 2021
MOVEMF.NT IN FUNDS
Net
movement
in funds
At
31.3.21
Al 1.4.20
Unrestricted fund5
Gcncral fund
194
3.796
9,990
Endowment funds
Grant for IT Equipmcnt- CW
Foundation
1,645
(411}
1,234
TOTAL FUI%DS
7J39
3J85
Ncl movement in funds, included in the above are as follows..
Incoming
resources
Rcsourccs
expended
Movcmcnl
in funds
Unrestricted funds
Gcncral fund
293,286
(289,490)
3,796
Restricted funds
Restricted
1,000
(1,000)
Endowmen¢ funds
Grani foi IT Equipm¢nt - CW
Foundation
(411)
(411)
TOTAL FUNDS
294,286
290,901)
3,385
Page 13
continued...

Muliilin
ual Wcllbcin
Scryices
Noteg to the Financial Siatements - continued
for the Year Ended 31 March 2021
MOVEMEI%T IN FUNDS- continued
Complratlves for movement in fund5 ()'ear to 31.3.20)
Net
rnovcment
in funds
Ai
31.3.20
At 1.4.19
Unrestricted fund5
General fund
1.861
4,333
6.194
Endowment fund5
Grant for IT F.quipmcnl - CW
Foundation
2.193
(548)
1,645
TOTAL FUNDS
3.785
7,839
Comparative nei movement in funds, includcd in the above are as follows= (ycar lo 31.3.20)
Incoming
resource5
Rcsourccs
cxpcndcd
Movement
in funds
Lnrestricted funds
General fijnd
305.251
(31K>.918)
4,333
Restricted funds
Rcstrictcd
(i.000}
Endowment funds
Grant for IT Equipmcnl- CW
Foundation
(548}
{548)
TOTAL FUNDS
306.251
(302.466)
3.785
Pagc 14
continucd...

Multilin
ual Wcllbcin
Scrvices
Notes to the Financial Sialements - continued
for the Year Ended 31 March 2021
MOVEMEliT Ili FUNDS- conlinu¢d
A current year 12 months and prior year 12 months combined position 15 as follows= (24 months lo 31.3.21)
Nel
movement
in fundq
At
31.3.21
At 1.4.19
L'nre5trl¢ted funds
CIL'llL'ral fund
1,861
8.129
9,990
End0￿Ment funds
Grant for IT Equipmcnt- CW
Foundation
2,193
(959)
1,234
TOTAL FUF*DS
4,054
7,170
11,224
A current year 12 month5 and prior year12 months combincd nct movcmcnl in fund5. included in thc abov¢
arc as follows.. (24 rnonths 10 3 1.3.21)
Incoming
Tcsources
Resources
expended
Movcmcnt
in funds
Unrestricted funds
General fund
598.537
(590,408)
8,129
Restricted funds
Restricted
(2.000)
Endowment funds
Grant for IT Equipment- CW
Foundation
(959)
(959)
TOTAL FUNDS
593.367)
Page 15
¢ontinucd...

io.
REI.ATED PARTY DISCLOSURES
Thcre wcrc no rclatcd party transaction8 for the vcar cndcd 31 March 2021 except, in rclation to the IAPT
eoniraci, with the partner organisation4.. Meridian Ivcllbeing (forn)erly Chinese Mcntal Hcalih Associaiion
- CMHA) and Farsophone A5socialTon in Britsin.
Page 16