ACTION FOR CARERS (OXFORDSHIRE) LTD REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
REGISTERED CHARITY NUMBER: 1149577 COMPANY NUMBER: 08125002
ACTION FOR CARERS (OXFORDSHIRE) LTD
| CONTENTS | |
|---|---|
| LEGAL AND ADMINISTRATIVE INFORMATION | 1 |
| TRUSTEES’ REPORT | 2 |
| INDEPENDENT AUDITOR’S REPORT TO THE TRUSTEES | 12 |
| STATEMENT OF FINANCIAL ACTIVITIES | |
| (INCLUDING INCOME AND EXPENDITURE ACCOUNT) | 16 |
| BALANCE SHEET | 17 |
| NOTES TO THE FINANCIAL STATEMENTS | 18 |
| INCOME AND EXPENDITURE ACCOUNT | 28 |
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ACTION FOR CARERS (OXFORDSHIRE) LTD
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees Mr A Lane Mr W Norton Dr J Wardle (Resigned 9 September 2024) Mrs S Foulsham Ms J Buckingham Dr M J Watts (Resigned 31 November 2023) Ms R H Graham Ms H Scott (Appointed 9 September 2024) Chief Executive Mr P Ringer Secretary Ms J Elliott Charity number 1149577 Company number 08125002 Registered office Unit 9 Napier Court Barton Lane Abingdon OX14 3YT Auditors Wenn Townsend 30 St Giles Oxford OX1 3LE Bankers Lloyds Bank Carfax branch 1 High St Oxford OX1 4AA
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Objectives and activities
Charitable purpose
The objects of the charity to promote the relief of carers in any manner which now or hereafter may be deemed by law to be charitable in and around Oxfordshire (hereinafter called "the area of benefit") the charity shall have the following powers exercisable in furtherance of its said object but not further or otherwise, namely;
(1) to provide and assist in the provision of information, advice and offer other assistance to carers.
(2) to encourage and provide services for those requiring care which take account of the needs of carers and if thought fit to make reasonable charges for any services provided hereunder.
(3) to raise public awareness, principally in the county of Oxfordshire.
(4) to communicate between carers, policy makers and other services supporting carers, enabling carers to have an effective voice and an informed representation in policy making and service development.
(5) to encourage the exchange by carers, policy makers and other services of useful information and best practice in carers' issues and promote and encourage carers' groups and support schemes principally in Oxfordshire.
(6) to pursue any other charitable purpose.
Our overall vision: unpaid carers of all ages in Oxfordshire are valued and supported in living their lives to the fullest. Our priorities are:
Priority 1: To identify carers and effectively support them, improving their health and wellbeing and providing opportunities for a break from their caring role.
Priority 2: To safeguard adult and young carers at risk who need more support to look after themselves, particularly during times of change and transition.
Priority 3: To encourage and enable carers to have an active life outside their caring role, including fulfilling their education, employment, and training potential.
Our commitments
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Carers of all ages will shape and influence strategy, procedures, and support for carers through coproduction
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Services and procedures will be kept up to-date and appropriate for carers through ongoing coproduction
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
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Improved identification and support of unpaid carers by aligning workplans across health, education and social care will reduce the need to repeat information about carers and those they care for
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Carers and those supporting/advising them can easily find information, advice, and support when they need it
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Carers are valued and treated as the experts in their lives and what they need to support their health and wellbeing
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Carers can access breaks from their caring role to support their own wellbeing
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Development of joined systems between organisations
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Increase organisation / staff carer awareness and training to be able to explore and learn about ways that professionals can proactively engage with, increase identification, referrals and support of carers
Our Values:
Caring
Listening and amplifying people’s voices Enabling and empowering, working alongside people to identify solutions Passionate for better Collaborative
The strategic objectives set out in our organisational strategy 2022-25 are available on our website.
CHAIR & HEAD OF SERVICE REPORT
At Action for Carers Oxfordshire we exist to make life better for unpaid carers. We do not do this alone. We have an amazing community who support us and work with us to thank.
Let us begin with the people at the heart of our work. The thousands of unpaid and informal carers we supported this year, who have in turn provided us inspiration, motivation, and insights from which we continue to learn from; and to our colleagues and volunteers, including our Board of Trustees, who put carers at the heart of their work, we couldn’t have the impact we have had without your efforts, determination, and compassion.
Thank you to our individual funders and supporters who believe in us and back us all the way. Most notably Oxfordshire County Council, and the people who work for them. You enable us to do great work, scale our impact and offer your skills and expertise in kind to that end, thank you. We deeply appreciate your trust, your enthusiasm, and your support. To our campaigners who stand up, speak out, and are counted. Thank you. You are a powerful voice amplifying what matters most on the side of carers.
2023-24 was a year of both change and challenges. We thank the outgoing CEO, Penny Thewlis, who after a considerable tenure of 23 years, including 7 years as CEO, stepped down in September with a plan to put the charities mission of living life to the full into practice herself, and to Kay Francis (Head of Service) who left during 2023. While this report talks about our work last year, we cannot but reflect on these challenging times – the crisis in health and social care, the relentless impact of the cost-of-living increases, the lingering aftereffects of the coronavirus pandemic has had on people cared for and their carers lives, and the consequences of that for us at Action for Carers Oxfordshire.
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This is our first joint Annual Report as Chair and new Head of Service. We have both taken on our roles with a very clear recognition of the impact that Action for Carers Oxfordshire can have through changing and challenging times. Delivering positive impact for people is what drives us, as does the exciting potential we see ahead. Our support for carers and our workforce must adapt to weather the seasons. It is an important and exciting time to be leading this charity.
We are optimistic about our future, and on a good financial footing to be able to plan wisely yet ambitiously. We take that responsibility seriously and always with the knowledge that every penny matters in terms of the support that we can offer to each carer across the county.
Public Benefit
The Trustees take into account the Charity Commission’s guidance on public benefit and are able to confirm that the activities of Action for Carers Oxfordshire, which are designed to promote the welfare of carers, are in line with that guidance, as set out in in the Chair’s report below.
We work with all unpaid carers across the county but focus most resource on tackling inequality and reaching carers who face a struggle, whether through low income, poor health, the extent of their caring responsibilities and / or isolation and loneliness.
Achievements and performance
Looking back – Our achievements against our agreed objectives for 2023-24 were:
- Focus on ensuring that the new Carer Strategy is delivered and that carers are involved in monitoring its progress against measurable priorities.
The All-age Unpaid Carers Strategy for Oxfordshire was launched in August 2023, following consultation and co-production with carers and professionals. Our clearly defined objectives are regularly monitored through an action plan overseen by a panel co-chaired by an unpaid carer and attended by professionals and carers.
- Develop our own organisational strategy , closely aligned to the Oxfordshire strategy, to set out a clear direction of travel for Action for Carers.
The All-age Unpaid Carers Strategy for Oxfordshire is the basis of the charity’s direction of travel, mirroring the priorities for unpaid carers across the County.
- Launch the new Carers Oxfordshire ID Card, to increase the identification of carers and registration with GPs.
The Carers ID card has been launched, with 360 cards issued to carers empowering them to be identified as carers. The card supports carers to request inclusion in discharge planning from hospital, to show to employers or emergency workers and gives links to useful tools and advice.
“Receiving support has made a great deal of difference to me already, knowing that there is recognition is probably the most powerful way to support unpaid carers. And knowing that you are not alone.”
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
- Further develop the wellbeing and short breaks offers for Carers, to improve carers’ resilience and health and wellbeing.
Our wellbeing offers have expanded to include discounted membership for physical activities with Better Sports and Leisure (GLL), in addition to offers from ‘Carefree’ providing carers much needed respite breaks, a laundry service, spa breaks and ‘spa at home’ packs, bespoke carer courses with Abingdon and Witney College alongside financial support with funding for general courses, counselling and ‘Feet up Fridays’ a pre-cooked food offer.
“I was able to have time away with my partner for the first time in 8 years since our daughter was born. This was a welcomed break being able to rest, relax and recharge myself.”
5. Foster partnerships with other organisations supporting carers, to build on the peer support systems for carers in Oxfordshire.
The team work alongside organisations across the County, delivering training, running stalls at information events and supporting carer champions. This has included Oxford Health, Banbury medical centre, SEND children groups, Oxfordshire Parent Carer Forum, Dementia Oxfordshire and Age UK Community Links. We have supported carers groups including in Wallingford, Banbury and Benson, attended schools and surgery wellbeing events and ensured the team are embedded in their communities.
- Use the storytelling methodology to raise awareness of carers and to value their too-often invisible contribution.
Our carer voices work included a storytelling project, jointly funded by NHS England, creating a platform for carers to share their experiences and celebrate their journeys, culminating in a showcase event in November attended by carers, social care and health professionals. The stories are being used to shape our services.
- Further improve our CRM system (database), to reduce the need for carers to re-tell their stories and to improve our service data.
The CRM has been further improved to meet the needs of the service and is firmly embedded into our work.
Looking back – the year in numbers (2023-24)
Who we are
- 30 people made up of 22 staff (16 FTE) and 8 volunteers contributing 140 hours of their time (inc. 7 trustees).
What we did
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Reaching Oxfordshire carers across our service provision,
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A total of 60,429 separate contacts with carers in Oxfordshire, including
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3,210 Carers who received individual support , a 25% increase on the previous year
Approximately 72% self-referred (approached us themselves directly for support) and 28% were referred to us by professionals for support.
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
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2,957 Carer assessments completed
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2,955 Telephone calls to Carersline
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1,773 Reviews
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We supported 658 people to attend groups,
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776 carers accessed short breaks or wellbeing offers,
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Issued 360 Carer ID cards, and
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561 MAX cards (discount cards for SEND children)
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Supported carers to plan for emergencies with 1,615 ‘Be Prepared’ packs
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With marketing / communications reaching carers across all our work, including
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Over 10,000 carers receiving a copy of our Care Matters newsletter
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22,288 Website hits
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12,260 Emails sent with information and updates
Caring saps your energy & confidence - The support from the team puts into perspective how much you are doing & how valuable it is, allowing you to socialise more confidently.
How well we did it
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Whilst our work is countywide, and caring affects all socio-economic groups, we do give special attention to tackling inequality. To that end we worked with higher proportions of carers resident in Oxfordshire’s 10 most deprived wards, using the General Deprivation Index measure.
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Of the 10 LSOAs (Lower Layer Super Output Areas) where we supported the most carers, 6 of these are the most deprived. (Census 2021)
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Northfield Brook ward (Oxford) held the highest number of carers who received our support.
I have appreciated being able to talk through and think about my situation with a professional who listened, was sensitive and understood.
The difference it made in people’s lives
At the end of our support, we ask carers for their feedback, from the 225 people who replied;
95% carers felt our support helped them focus on their physical health and 96% on their mental wellbeing.
95% felt it helped them find local services and support, and 98% felt it helped them access information and advice.
95% felt their confidence to continue in their caring role had improved.
96% of carers were satisfied or very satisfied with the support they received.
It has meant so much feeling understood, and feeling someone genuinely cares about me as a carer. I am thankful for the support I have been given.
Knowing that there are people who genuinely care and want to find ways to support me in my caring role, has really helped me not feel so isolated.
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Plans for future periods
Looking forwards (2024-25)
In the context of this being the last year of our current strategy (‘Our Plan 2022-25’) the emphasis for the year ahead will be on: compliance and quality improvement, baselining our impact in terms of the public benefit we achieve, developing our next strategy, and working towards financial sustainability. The underpinning principles of how we want to go about that work together are: to work as one team (with shared purpose), with clarity over assigned responsibilities, using data & evidence to make and then take informed decisions, and encouraging professional curiosity. The programmes, projects, and initiatives we have agreed are grouped under four performance areas with overarching objectives, put simply, as:
Impact To apply what works, demonstrate impact, keep learning. People To have safe, skilled, and supported staff & volunteers. Enablers To be responsive, adaptable, and be fit for the future. Finance To work towards financial sustainability, plan investment to ‘grow’.
Financial review
In the year to 31 March 2024 income of £1,001k (2023: £1,031k) was generated. This was principally from contract income, accounting for 94% of income in the year (2023: 98%).
Expenditure in the year was £1,108k (2023: £987k) leading to a deficit of £(70k) (2023: surplus £26k). The deficit was planned and a designated fund set up in 2023 was utilised.
Investments including policy
At the year end investments were valued at £353k (2023: £315k). An unrealised gain of £37k was recognised (2023: unrealised loss £(18k)).
The listed investments are held on a long-term basis. There is a mixed objective of growth and income. Investment performance is measured on a total return basis.
All investments are held with CCLA. The charity invests in three different funds within CCLA to diversify risk. CCLA actively manage the funds in which the charity is invested.
The charity’s ethical policy precludes direct or indirect investment in companies that generate more than 10% of revenue from alcohol, firearms, or tobacco. At the year end, 24% of the investments are held in ethical funds.
Short term reserves are kept on short-term deposit and in bank accounts and are treated as cash.
Investments are regularly reviewed by the Finance Review Group. Changes in investment strategy are approved by the Trustees.
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Fundraising
Grants and donations are sought for charitable activities not covered by contract income.
All Fundraising activity in the year was in-house, using the Fundraising Code as a guide and no third parties were involved. No fundraising complaints were received during the year.
The charity is aware that some donors or potential donors may be vulnerable. The charity has guidance for staff to identify vulnerable donors and how to work with them, ensuring that no undue pressure is placed on a person to donate.
The charity is not currently registered with the Fundraising Regulator due to the low level of Fundraising activity.
Reserves policy
The trustees have assessed the requirements for reserves. They have used a model that looks separately at the required reserves under the following headings:
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income losses;
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cessation costs;
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working capital requirements;
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reserves to fund new opportunities and
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reserves against unexpected adversity.
Calculations are based on assessments and experience, and will vary from year to year, but the latest version shows £385k. The calculated free reserves at 31 March 2024 were £452k.
At 31 March 2024, the total funds were £469,590. These comprised: £ 12,400 – designated funds £ 457,190 – general funds
The designated fund balance relates to planned expenditure on a multi-year IT investment project. At the end of the year £12,400 remained in the fund anticipated to be used in the coming year.
Trustees are satisfied that on this basis the charity has reserves within the desired range for the coming year.
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Risk management
The Trustees of Action for Carers (Oxfordshire) Ltd have carried out a review of the risks which are present as we take forward our strategy and work programmes.
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Risk Mitigations and actions
System failure or cyber attack, involving Antivirus protection, daily back ups and cyber
breakdown of computers and finance systems insurance
causing loss of records and management data
Dependence on a small number of income Strong funder relationships, looking to assess
streams / public service contracts fundraising potential and income diversification.
Reputational damage, caused by actions of Staff and volunteer handbooks combined with
staff, volunteers or trustees. regular training.
Failure to meet contracted client service levels Quality spot checks, staff training
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Risks are also considered within an overall risk framework to ensure that the organisation can best bolster its lines of defence and manage risks appropriately.
Structure, governance and management
Action for Carers (Oxfordshire) Ltd is a registered Charity, Number 1149577 (registered 1 November 2012). It was incorporated as a company limited by guarantee on 29 June 2012, Company Number 08125002, under Memorandum of Association, which established the objects and powers of the Charitable Company and is governed under its Articles of Association.
Action for Carers (Oxfordshire) Ltd commenced charitable activities on 1 January 2013. A revised set of Articles was approved by the trustees on 10[th] July 2020
Members guarantee to contribute an amount not exceeding £10 to the assets of the charitable company in the event of winding up.
Connected charities
Action for Carers (Oxfordshire) Ltd is a member of the Age UK Oxfordshire Group of organisations. Age UK Oxfordshire has a controlling interest in Action for Carers (Oxfordshire) Ltd through majority membership of the Board. The accounts for Action for Carers (Oxfordshire) Ltd are reported in their own right and consolidated as part of the Age UK Oxfordshire group.
Age UK Oxfordshire is a Brand Partner of Age UK and a member of the Age England Association.
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Organisation structure
The charity is governed by a board of not less than five trustees. Charity trustees are appointed by the existing board and hold office for an initial term of three years.
Currently full board meetings are held four times a year as required by the articles, and report to the bimonthly trustee meetings held by the parent Age UK Oxfordshire.
The board believes that the finances of the Charity can be better monitored in a smaller group with a more focused financial background inviting other trustees as and when appropriate. This role has been delegated to Age UK Oxfordshire Finance Review Group by the Board, and reports to the Board through a Chairperson appointed by the Board.
The Board of Trustees is responsible for the appointment of the Chief Executive, who manages the organisation with the support of a senior management team.
Method of recruitment and appointment of trustees
Trustees are appointed to the Board of Action for Carers (Oxfordshire) Ltd under Article 5 of its Articles of Association. Trustees are appointed for an initial period of three years, and may be re-elected for two further terms of three years each. In exceptional circumstances a fourth and final three year term may be agreed to by the trustees.
Key management remuneration
The directors consider the board of directors, who are the Charity’s trustees, and the senior management team comprise the key management personnel of the charity in charge of directing, running and operating Action for Carers (Oxfordshire) Ltd on a day to day basis. All directors give of their time freely and none received remuneration in the year. The pay of senior staff is reviewed annually with reference to similar organisations of a similar size.
Statement of trustees' responsibilities
The trustees, who are also the directors of Action for Carers (Oxfordshire) Ltd for the purpose of company law, are responsible for preparing the Trustees' Report and the accounts in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company Law requires the trustees to prepare accounts for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.
In preparing these accounts, the trustees are required to:
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select suitable accounting policies and then apply them consistently;
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observe the methods and principles in the Charities SORP;
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make judgements and estimates that are reasonable and prudent;
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TRUSTEES’ REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
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state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the accounts; and
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prepare the accounts on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.
The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the accounts comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
Disclosure of information to auditor
Each of the trustees has confirmed that there is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditor is aware of such information.
The trustees' report was approved by the Board of Trustees.
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Mr A Lane (Chair) Trustee Dated: 9 September 2024
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INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS
Opinion
We have audited the financial statements of Action for Carers (Oxfordshire) Limited (the ‘charitable company’) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet and the notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102, the Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion, the financial statements:
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give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application of resources including its income and expenditure, for the year then ended;
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have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
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have been prepared in accordance with the requirements of the Companies Act 2006
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the accounts in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
Other information
The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility
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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)
is to read the other information and, in doing so, consider whether the other information is materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine
whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
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the information given in the trustees’ report, which includes the directors’ report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and
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the directors’ report included within the trustees’ report has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report included within the trustees’ report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:
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adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
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the financial statements are not in agreement with the accounting records and returns; or
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certain disclosures of trustees’ remuneration specified by law are not made; or
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we have not received all the information and explanations we require for our audit; or
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the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime, take advantage of the small companies’ exemptions in preparing the directors’ report and from the requirements to prepare a strategic report.
Responsibilities of Trustees
As explained more fully in the statement of Trustees' responsibilities, the Trustees (who are also the directors of the charitable company for the purpose of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using
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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)
the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.
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At the planning stage of the audit we gain an understanding of the laws and regulations which apply to the company and how the management seek to comply with those laws regulations. This helps us to plan appropriate risk assessments.
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During the audit we focused on relevant risk areas and review the compliance with the laws and regulations by making relevant enquiries and undertaking corroboration, for example by reviewing Board Minutes and other documentation.
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We assessed the risk of material misstatement in the financial statements including as a result of fraud and undertook procedures including:
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a. Reviewing the controls set in place by management
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b. Making enquiries of management as to whether they consider fraud or other irregularity may have taken place, or where such opportunity might exist
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c. Challenging management assumptions with regard to accounting estimates
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d. Identifying and testing journal entries, particularly those which appear to be unusual by size or nature
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.
Use of our report
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.
Benjamin Hayes FCA (Senior Statutory Auditor) For and on behalf of Wenn Townsend Chartered Accountants Statutory Auditor
9[th] September 2024
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STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024
| Total | Total | ||
|---|---|---|---|
| Notes | 2024 | 2023 | |
| £ | £ | ||
| Income from: | |||
| Voluntary income | 3 | 10,700 | 2,619 |
| Charitable activities | 4 | 968,754 | 1,018,819 |
| Investment income | 5 | 21,633 | 9,556 |
| ─────── | ─────── | ||
| Total income | 1,001,087 | 1,030,994 | |
| ─────── | ─────── | ||
| Expenditure on: | |||
| Raising funds | 10,192 | 25,362 | |
| Costs of charitable activities | 1,098,005 | 961,483 | |
| Other | - | 393 | |
| ─────── | ─────── | ||
| Total resources expended | 6 | 1,108,197 | 987,238 |
| ─────── | ─────── | ||
| Net gains/(losses) on investments | 10 | 37,472 | (18,083) |
| ─────── | ─────── | ||
| Net movement in funds | (69,638) | 25,673 | |
| ─────── | ─────── | ||
| Fund balance at 1 April 2023 | 539,228 | 513,555 | |
| ─────── | ─────── | ||
| Fund balances at 31 March 2024 | 469,590 | 539,228 | |
| ═══════ | ═══════ |
The statement of financial activities also complies with the requirements for an income and expenditure accounts under the Companies Act 2006.
All of the above results are derived from continuing activities. There are no other gains and losses other than those stated above.
16
ACTION FOR CARERS (OXFORDSHIRE) LTD
BALANCE SHEET AS AT 31 MARCH 2024
| BALANCE SHEET AS AT 31 MARCH 2024 |
||||||
|---|---|---|---|---|---|---|
| 2024 | 2023 | |||||
| Notes | £ | £ | £ | £ | ||
| Fixed assets | ||||||
| Tangible assets | 9 | 4,872 | 1,028 | |||
| Investments | 10 | 352,787 | 315,315 | |||
| ─────── | ─────── | |||||
| 357,659 | 316,343 | |||||
| Current Assets | ||||||
| Debtors | 11 | 17,737 | 29,389 | |||
| Cash at bank and in hand | 296,129 | 295,311 | ||||
| ─────── | ─────── | |||||
| 313,866 | 324,700 | |||||
| Creditors: amounts falling due within one year |
12 | (201,935) | (101,815) | |||
| ─────── | ─────── | |||||
| Net current assets | 111,931 | 222,885 | ||||
| ─────── | ─────── | |||||
| Total assets less current | 469,590 | 539,228 | ||||
| liabilities | ═══════ | ═══════ | ||||
| Income funds | ||||||
| Unrestricted funds | 14 | |||||
| Designated funds | 12,400 | 75,000 | ||||
| General funds | 457,190 | 464,228 | ||||
| ─────── | ─────── | |||||
| 469,590 | 539,228 | |||||
| ═══════ | ═══════ |
These accounts have been prepared in accordance with provisions applicable to companies subject to the small companies regime.
The financial statements were approved by the board of directors and authorised for issue on 9[th] September 2024 and are signed on its behalf by:
…………………………………………. …………………………………………. Mr A Lane (Chair) - Trustee Mr W Norton - Trustee
Company Registration no. 08125002
17
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
1 Accounting policies
1.1 General information and basis of preparation
Action for Carers is a charitable company limited by guarantee in England / Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the charity information on page 1 of these financial statements. The nature of the charity’s operations and principal activities are detailed in the Trustees’ Report.
The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice.
The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £.
The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.
1.2 Charitable funds
Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.
Designated funds are funds set aside, out of unrestricted funds by the Trustees and applied towards specific purposes, as identified by the Trustees.
Restricted funds are represented by income received for specific purposes as laid down by the Donors. Expenditure meeting the criteria of the specific purposes is charged against the funds, together with fair allocation of overheads and supports costs.
1.3 Income recognition
All incoming resources are included in the Statement of Financial Activities (SoFA) when the charity is legally entitled to the income after any performance conditions have been met, the amount can be measured reliably and it is probable that the income will be received.
18
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
1.3 Income recognition (continued)
For donations to be recognised the charity will have been notified of the amounts and the settlement date in writing. If there are conditions attached to the donation and this requires a level of performance before entitlement can be obtained then income is deferred until those conditions are fully met or the fulfilment of those conditions is within the control of the charity and it is probable that they will be fulfilled.
Donated facilities and donated professional services are recognised in income at their fair value when their economic benefit is probable, it can be measured reliably and the charity has control over the item. Fair value is determined on the basis of the value of the gift to the charity. For example, the amount the charity would be willing to pay in the open market for such facilities and services. A corresponding amount is recognised in expenditure.
No amount is included in the financial statements for volunteer time in line with the SORP. Further detail is given in the Trustees’ Annual Report.
For legacies, entitlement is the earlier of the charity being notified of an impending distribution or the legacy being received. At this point income is recognised. On occasion legacies will be notified to the charity however it is not possible to measure the amount expected to be distributed. On these occasions, the legacy is treated as a contingent asset and disclosed.
Income generated from the supply of goods and services is included in full in the Statement of Financial Activities in the period in which the supply is made.
1.4 Expenditure recognition
All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Expenditure is recognised where there is a legal or constructive obligation to make payments to third parties, it is probable that the settlement will be required and the amount of the obligation can be measured reliably. It is categorised under the following headings:
-
Costs of raising funds;
-
Expenditure on charitable activities includes; and
-
Other expenditure represents those items not falling into the categories above.
Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.
Staff costs are charged to activities on the basis of staff time spent on those activities.
19
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
1.5 Support costs allocation
Support costs are those that assist the work of the charity but do not directly represent charitable activities and include office costs, governance costs, administrative payroll costs. They are incurred directly in support of expenditure on the objects of the charity and include project management carried out at Headquarters. Where support costs cannot be directly attributed to particular headings they have been allocated to cost of raising funds and expenditure on charitable activities on a basis consistent with use of the resources.
Fundraising costs are those incurred in seeking voluntary contributions and do not include the costs of disseminating information in support of the charitable activities.
The analysis of these costs is included in note 5.
1.6 Tangible fixed assets
Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.
Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:
-
Leasehold improvements Over the term of the lease
-
Equipment Over 3-5 years
1.7 Fixed asset investments
Investments are recognised initially at fair value which is normally the transaction price excluding transaction costs. Subsequently, they are measured at fair value with changes recognised in ‘net gains / (losses) on investments’ in the SoFA if the shares are publicly traded or their fair value can otherwise be measured reliably. Other investments are measured at cost less impairment.
1.8 Debtors and creditors receivable / payable within one year
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.
1.9 Retirement benefits
The charity participates in the Age UK Group Personal Pension Plan run by Scottish Widows, a defined contribution scheme.
20
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
1.10 Leases
All leases of equipment are considered to be operating leases, and rentals are charged against revenue, when incurred. No assets are held under Hire Purchase Agreements.
1.11 Tax
The charity is an exempt charity within the meaning of schedule 3 of the Charities Act 2011 and is considered to pass the tests set out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes.
1.12 Going concern
The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern.
1.13 Cash flow statement
As it is a ‘qualifying entity’ the charity has taken advantage of the exemption in sections 1.8 to 1.13 of FRS 102 from the requirement to prepare a cash flow statement.
2 Critical accounting estimates and judgements
In the application of the charity’s accounting policies, the Trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.
3 Voluntary income
| Voluntary income | ||
|---|---|---|
| 2024 | 2023 | |
| £ | £ | |
| Donations | 700 | 2,119 |
| Grants | 10,000 | 500 |
| ───── | ───── | |
| 10,700 | 2,619 | |
| ═════ | ═════ |
21
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
| 4 | Charitable activities | ||
|---|---|---|---|
| 2024 | 2023 | ||
| £ | £ | ||
| Contract income | 937,302 | 1,013,334 | |
| Other income | 31,452 | 5,485 | |
| ───── | ───── | ||
| 968,754 | 1,018,819 | ||
| ═════ | ═════ | ||
| 5 | Investment income | ||
| 2024 | 2023 | ||
| £ | £ | ||
| Interest receivable | 21,633 | 9,556 | |
| ═════ | ═════ | ||
| 6 | Total resources expended |
| Staff | Other | Total |
Total | |||
|---|---|---|---|---|---|---|
| Costs | Depreciation | costs | 2024 |
2023 | ||
| £ | £ | £ | £ |
£ | ||
| Costs of generating funds | 10,192 | - | - | 10,192 |
25,362 | |
| Charitable activities | ||||||
| Activities undertaken directly | 383,411 | 1,843 | 548,686 | 933,940 |
792,325 | |
| Support costs | 84,145 | - | 79,920 | 164,065 |
169,551 | |
| ───── | ───── | ───── | ───── |
───── | ||
| 467,556 | 1,843 | 628,606 | 1,098,005 |
987,238 | ||
| ───── | ───── | ───── | ───── |
───── | ||
| For the year ended 31 March 2024 | 477,748 | 1,843 | 628,606 | 1,108,197 |
||
| ═════ | ═════ | ═════ | ═════ |
|||
| For the year ended 31 March 2023 | 481,214 | 514 | 505,510 | 987,238 | ||
| ═════ | ═════ | ═════ | ═════ | |||
| 7 | Net incoming resources | |||||
| 2024 | 2023 | |||||
| £ | £ | |||||
| These are stated after charging: | ||||||
| Depreciation of owned assets | 1,843 | 514 | ||||
| Auditor’s remuneration – audit fee | 4,305 | 2,786 | ||||
| ═════ | ═════ |
22
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
8.1 Staff costs and employee benefits
The average monthly number of employees during the year was:
| 2024 | 2023 | |
|---|---|---|
| Number | Number | |
| Direct charitable | 19 | 21 |
| Administration and support | 3 | 2 |
| ───── | ───── | |
| Total | 22 | 23 |
| ═════ | ═════ | |
| 2024 | 2023 | |
| £ | £ | |
| Wages and salaries | 425,964 | 431,268 |
| Social security costs | 30,140 | 30,334 |
| Pension contributions | 12,897 | 13,360 |
| Recruitment, retention and training | 8,747 | 6,252 |
| ───── | ───── | |
| Total | 477,748 | 481,214 |
| ═════ | ═════ |
There were no employees whose annual remuneration was £60,000 or more (2023: £Nil).
8.2 Trustees' and key management personnel remuneration and expenses
The trustees neither received nor waived any remuneration during the year (2023: £Nil).
The total amount of employee benefits received by key management personnel is £Nil (2023: £Nil). The Trust considers its key management personnel compromise the Chief Executive and Director of Finance and Resources of the parent charity, who are employed by and receive remuneration from the parent charity.
No trustees are accruing pension arrangements.
The trustees did not have any expenses reimbursed during the year (2023: £Nil).
23
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
9 Tangible fixed assets
| Leasehold | |||||
|---|---|---|---|---|---|
| Improvements | Equipment | Total | |||
| £ | £ | £ | |||
| Cost | |||||
| At 1 April 2023 | 4,111 | 5,435 | 9,546 | ||
| Additions for the year | - | 5,687 | 5,687 | ||
| ───── | ───── | ───── | |||
| At 31 March 2024 | 4,111 | 11,122 | 15,233 | ||
| ═════ | ═════ | ═════ | |||
| Depreciation | |||||
| At 1 April 2023 | 3,083 | 5,435 | 8,518 | ||
| Charge for the year | 515 | 1,328 | 1,843 | ||
| ───── | ───── | ───── | |||
| At 31 March 2024 | 3,598 | 6,763 | 10,361 | ||
| ═════ | ═════ | ═════ | |||
| Carrying value | |||||
| At 31 March 2024 | 513 | 4,359 | 4,872 | ||
| ═════ | ═════ | ═════ | |||
| At 31 March 2023 | 1,028 | - | 1,028 | ||
| ═════ | ═════ | ═════ | |||
| 10. | Fixed asset investments | ||||
| At 1 April | Purchases | Revaluation | At 31 | ||
| 2023 | at cost | March 2024 | |||
| £ | £ | £ | £ | ||
| Listed investments at valuation | 315,315 | - | 37,472 | 352,787 | |
| ═════ | ═════ | ═════ | ═════ |
24
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
| 11 | Debtors: amounts falling due within one year | ||
|---|---|---|---|
| 2024 | 2023 | ||
| £ | £ | ||
| Trade debtors | - | 4,554 | |
| Due from group undertakings | 17,467 | 21,674 | |
| VAT | - | 3,138 | |
| Other debtors | - | 23 | |
| Prepayments | 270 | - | |
| ───── | ───── | ||
| 17,737 | 29,389 | ||
| ═════ | ═════ | ||
| 12 | Creditors: amounts falling due within one year | ||
| 2024 | 2023 | ||
| £ | £ | ||
| Trade creditors | 1,172 | 17,569 | |
| Taxation and social security | 10,334 | 5,755 | |
| Amounts due to group undertakings | 35,499 | 12,078 | |
| Other creditors | 2,387 | 9,167 | |
| Accruals and deferred income | 152,543 | 57,246 | |
| ───── | ───── | ||
| 201,935 | 101,815 | ||
| ═════ | ═════ |
13 Group personal pension plan
Defined contribution
The charity operates a defined contributions pension scheme set up with Scottish Widows (Money4Life – scheme number 88647601).
The total pension cost for Action for Carers (Oxfordshire) Ltd for the year was £12,897 (2023: £13,359). £2,388 of contributions (2023: £2,399) were outstanding at the balance sheet date.
25
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
14 Funds
A summary of the funds’ movements for the year is disclosed below.
Unrestricted Funds
The unrestricted funds of the Charity consist of freely available General Reserves. The charity seeks to maintain adequate reserves to cover anticipated management infrastructure and administrative costs to enable the charity to operate through any sudden reduction in funding and negotiate, if possible, alternative funding or make other suitable arrangements for service users.
Restricted Funds
There are currently no restricted reserves on the balance sheet.
Designated Funds
The trustees have set aside a sum of £25,000 of unrestricted reserves to cover the completion of IT investments planned for 2023 to 2025, and £50,000 to cover the planned deficit for 2023/24. £62,400 were used in 2023/24, leaving a balance of £12,400 carried forward for remaining anticipated costs for the IT investment project.
Funds movement summary
| Balance at | Balance at | |||||
|---|---|---|---|---|---|---|
| 1 | April 2023 | Income | Expenditure | Gains/Tfrs | 31 March 2024 | |
| £ | £ | £ | £ | £ | ||
| Unrestricted | ||||||
| General | 464,228 | 1,001,087 | (1,095,597) | 87,472 | 457,190 | |
| Designated | 75,000 | - | (12,600) | (50,000) | 12,400 | |
| ─────── | ─────── | ─────── | ─────── | ─────── | ||
| 539,228 | 1,001,087 | (1,108,197) | 37,472 | 469,590 | ||
| ═══════ | ═══════ | ═══════ | ═══════ | ═══════ |
15 Related party Transactions
No guarantees have been given or received (2023: none).
The company was a wholly owned subsidiary of Age UK Oxfordshire (registered company number: 04328143) throughout the current year. Age UK Oxfordshire is a registered charity incorporated in England.
In accordance with SORP (FRS 102), the charity company has taken advantage of the exemption from the requirement to disclose transactions with group companies on the grounds that consolidated financial statements are prepared by the ultimate parent company. These accounts are available at Companies House.
There were no other related party transactions and balances that require disclosure.
26
ACTION FOR CARERS (OXFORDSHIRE) LTD
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024
16 Operating lease commitments
At the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:
| 2024 | 2023 | |
|---|---|---|
| £ | £ | |
| Within one year | 41,515 | 41,515 |
| Between two and five years | 3,460 | 41,515 |
| ───── | ───── | |
| 44,975 | 83,030 | |
| ═════ | ═════ |
27
ACTION FOR CARERS (OXFORDSHIRE) LTD
INCOME AND EXPENDITURE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
| 2024 | 2023 | |
|---|---|---|
| £ | £ | |
| Total income | 1,001,087 | 1,030,994 |
| ─────── | ─────── | |
| Expenditure | ||
| Salaries | 469,001 | 474,962 |
| Other staff costs | 199,083 | 185,887 |
| Volunteer costs | 17 | 42 |
| Premises | 119,299 | 35,691 |
| Office running costs | 105,620 | 66,040 |
| IT costs | 17,012 | 46,531 |
| Marketing costs | 303 | 332 |
| Legal and professional | 10,718 | 2,896 |
| Bank charges | 1,218 | 393 |
| Conferences | 4,335 | 5,184 |
| Depreciation | 1,843 | 514 |
| Management costs | 164,065 | 168,766 |
| Bad debts | 15,683 | - |
| ─────── | ─────── | |
| Total expenditure | 1,108,197 | 987,238 |
| ─────── | ─────── | |
| Unrealised gain/(loss) on investments | 37,472 | (18,083) |
| ─────── | ─────── | |
| Net income | (69,638) | 25,673 |
| ═══════ | ═══════ |
28