Y/991hgH?f I1g1É IhHfFh
FgtlltllHniix IsDIis
11
11
DDHg1 EÉB811
£020-£021
gliiy Nymbf [.114S45g
ww.wood
ouseclosechurc
Fmiil.. whFIg5É52mmQsmgil.Fgm

## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Chairpersons  Report** 

_‘As you grow older, you will discover that you have two hands—one for helping yourself, the other for helping others’ -_ Audrey Hepburn 

This past year has seen a different way of working for the Community Centre due to the Covid-19 pandemic that hit globally in March 2020. 

First and foremost, I would like to express my heartfelt gratitude to the volunteers and staff who have worked tirelessly throughout this time supporting local people and the community in a wide variety of ways. 

Although many activities and services have had to undergo stop-start processes, we have still managed to offer a variety of support mechanisms and accomplished a great many things, as this report details. 

I would like to welcome the new workers (Jilly and Sarah) for The Auckland Project and express how much the centre is looking forward to developing work with them for the benefit of our community. 

Grateful appreciation to all those who have supported with our Crisis Intervention Project, I am astounded by the amount of good will given over this time—from supermarkets, The Auckland Project, local Churches, local organisations and agencies, local people and staff and volunteers—it truly is amazing how much people care for those less fortunate. 

This quote sums up these unprecedented times: 

_‘One of the marvellous things about community is that it enables us to welcome and help people in a way we couldn't as individuals. When we pool our strength and share the work and responsibility, we can welcome many people, even those in deep distress, and perhaps help them find self-confidence and inner healing’ - Jean Varnier_ 

David Fleming 

Chairperson for the board of trustees 

Woodhouse Close Church Community Centre 

2 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

The Management Committee have pleasure in presenting their report and the financial statements of the charity for the year ended March 2021. 

Objectives and Activities 

- a) Promote the benefit of the inhabitants of Woodhouse Close Estate and the Neighbourhood defined deprivation by Woodhouse Close Ward (hereinafter called the (‘area of benefit’) without distinction of sex, sexual orientation, race or of political, religious or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interest of social welfare, with the objective of improving the conditions of life for the said inhabitants. 

- b) Promote such other charitable purposes as may from time to time be  determined. 

We are a local charity situated in the middle of Woodhouse Close Central Ward within Bishop Auckland, which is statistically in the top 10% most deprived areas of England. Considering this level of socioeconomic deprivation, community space, support and spirit is arguably more vital and contributes more significantly to the health and well being of our neighbourhood. 

The purpose of Woodhouse Close Church Community Centre is to provide for all in the community, particularly those facing hardship or crisis situations and in need of welfare support. 

We work alongside a myriad of organisations in a common effort to provide facilities, services and activities in the interest of social welfare, with the objective of improving quality of life and standards of living. 

We offer activities and services for local people and the community based on need and interest. 

Throughout the accounting period 20-21 we have had to halt many of our activities and services due to the Covid-19 pandemic that hit globally. 

We have still provided support to local people and the community through our Crisis Intervention Project (which includes our food bank) and Meals on Wheels service. 

We hope that we can begin to introduce more of our services over the coming months, keeping the safety of our staff, volunteers and users as a priority, but increasing services and activities following government guidelines and social distancing requirements. 

3 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Foreword from the Centre Manager** 


The Covid-19 pandemic that hit globally in March 2020 has seen three subsequent lockdowns since then. This has meant that the building was closed from the end of March 2020. In August 2020, the Centre Manager focussed on the priority of making the building Covid-19 compliant; putting risk assessments, Covid-19 guidelines and welfare precautions in place to ensure staff, volunteers and users safety. 


The centre re-opened its doors in September 2020 to deliver diluted services that were classed as essential. i.e. Meals on Wheels, Crisis Intervention (including the food bank) and the Thrift Shop. 

A new member of staff for the  Crisis  team, Debbie Richardson, was employed  in March 2020 , funded by the National Lottery Community Fund, through a partnership with AYCC (Auckland Youth and Community Centre) to extend our Crisis  Intervention hours. Unfortunately , we have not been able to do this as yet due to the pandemic and the necessity of keeping staff members and volunteers safe. 

Debbie has proven to be a real asset to the organisation with her willingness to help out and offer her skills in various areas and ways.  Welcome to the team Debbie. 

In December 2020, the Centre Manager contracted the virus and therefore the building had to be closed for a deep clean, with many members of the staff and volunteer team having to isolate as a result.  This meant that the planned Christmas Lunch for our Meals on Wheels users could not go ahead, however, we eventually managed to deliver this in January. Our very grateful thanks go to Sainsbury’s who funded the entire meal along with sweets and mince pies. 



In January 2021 England went into the third lockdown, therefore, once again we could only open to deliver the essential services of Crisis Intervention and Meals on Wheels, with the staff team being part time furloughed. 

Local people, groups, organisations and businesses have been extremely supportive to our food bank in donating regular amounts of essential items of food, toiletries and pet food throughout the pandemic. It is truly humbling to know and see, the level of people’s care throughout this unprecedented time. 

Although it has been a very strange year it has proven to be a productive one, with many successful funding applications coming to fruition to support the organisations’ projects as well as the Church itself. The staff and volunteers have worked tirelessly above and beyond expectations, pulling together and caring and supporting each other throughout these worrying and uncertain times. 

Every year, on Maundy Thursday, The Queen distributes special Maundy money to pensioners in a service which commemorates Jesus washing the feet of 

the Apostles at the Last Supper. Recipients of Maundy money are nominated by 

4 



their local dioceses for contributions to their local church and community. Given the current circumstances, the Royal Maundy Service 2021 could not go ahead this year. Instead the Maundy money was blessed at the Chapel Royal, St James's Palace, before being posted to recipients alongside a letter from The Queen. This meant recipients could still receive their Maundy money and purses, and instead mark the special occasion from their homes. Congratulations to our very own Jane Armstrong on  receiving hers. 


The implications of the virus and subsequent rules and guidelines we have all had to follow has meant that this annual report is not as broad and wide ranging as in previous years, it will, however, focus on the good work that has been carried out and developed to help those less fortunate and in need of extra support in our community/communities. 

I would personally, like to thank all the staff, volunteers and management committee for their continued support in making Woodhouse Close Church Community Centre a fantastic place to come to every day. Each and everyone of you are amazing and are an incredibly valued asset to the organisation. 

**‘The greatness of a community is most accurately measured by the compassionate actions of its members’ - Coretta Scott King** 

5 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Challenges, Progress and Funding** 

2020-21 has been a very different year due to the Covid-19 pandemic sweeping the globe. Our valued group of staff and volunteers have continued to dedicate their time to support the organisation through these very difficult and unprecedented times. 

This years successes, challenges and good news: 

- Funding has all been granted for a new multi purpose van for the organisation. 

- We have increased our social media presence thanks to Debbie, who is a whizz at putting out information. 

- The Thrift Shop has been remodelled with new rails and shelving, thanks to funding from Believe Housing 

- We have had new entrance doors fitted due to a break-in on Easter Sunday and subsequent irreversible damage and we now have a new CCTV system in place. 

- We now have a new Treasurer, welcome on board Heather Graber. 

- We have held a successful Holiday Hunger programme for children in the local area. Giving out 562 lunches over a 10 week period. 

- 2 new workers for The Auckland Project are now working in partnership with us—welcome Jilly Johnson (Arts Officer) and Sarah Aitchison (Health and Well Being). 


- One of our long standing members of staff - Peter Hall, retired from his position of Day Club Co-ordinator in August 2020. Best wishes for your retirement Peter, time to put your feet up and relax (or not in your case). Successful funding from Veolia Environmental Trust has  enabled us to have the toilet facilities refurbished and updated. I am sure you will agree they are outstanding (thank you to Peter Hall for his fundraising efforts. 


- Successful funding secured for the Centre Manager post until April 2023. 

- Many successful funding opportunities have been secured to enable the centre to continue running, as well as to fund specific projects, through both Covid-19 related funding avenues and other funding bodies, such as: CAF (Communities Aid Foundation on-line), BASH AAP (Bishop Auckland and Shildon Area Action Partnership), B&M, Scotto Trust, Lottery Covid -19, William Leech, Durham County Council, Bernard Sunley Foundation, Neighbourly, Garfield Weston and Awards For All. 

- We continue to increase our working relationships and partnerships with organisations, businesses and agencies, such as: The Auckland Project, Auckland Youth and Community Centre, Citizens Advice, Health and Well Being, Shildon Alive, Job Centre and all the local supermarkets. 

6 



**Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

Below is a summary of progress from each of our regular services and activities as well as a snap shot of some of the work relating to specific projects over the past year: 

## **Meals on Wheels** 

Unfortunately this service had to close from March 2020 to August 2020 due to the pandemic. We 


re-opened in  September ensuring all Covid-19 safety guidelines were met.  We are currently supported by a smaller team of volunteers who deliver the meals regularly each week instead of having a full team of volunteers. This has proven to work really well and is easier to manage through the current restrictions. As mentioned previously we had to postpone our usual Christmas lunch, however, once it was safe for everyone to be back in the building, we were able to deliver the meal in January 2021. We are very grateful to Sainsbury’s who provided the full lunch free of charge. 

**One happy customer** From September 2020 until March 2021 we have catered 1385 main meals and **receiving his Christmas Lunch** 1187 desserts. Thank you to our 2 amazing cooks, Catherine and Victoria who continue to provide hearty, nutritious value for money meals. The customers 

regularly give very positive feedback and have told us how much they enjoy the meals and how tasty they are. 

## **Thrif Shop** 




The Thrift Shop continues to play an integral part in supporting our Crisis Intervention Project and the local community to enable them to purchase essential household and clothing items at a very low cost. 

Unfortunately, due to the pandemic lockdown we had to close, but with funding from Believe Housing, this gave us the opportunity to decorate the shop and fit new railings for clothes etc. 

All social distancing and Covid-19 safety guidelines are now in place ready for re-opening on 12th April 2021. 

## **Reducing Landfll and Food Waste** 


We continue to work in partnership with Morrisons, Asda and Tesco in their food waste scheme. Over the Covid-19 period we have been astounded by the support given from local supermarkets in the donating of vast amounts of food that we have been able to pass on to the local community who are either facing financial hardship or having to isolate because of health issues or covid-19 related issues. During lockdown and since 

7 



then we have put tables outside with fresh food, fruit, vegetables and bread for those in the local area to take what they need and can use. Feedback has proven that this is very much needed in the community and has helped a lot of people who are on low incomes subsidise their weekly food costs. 

## **The Auckland Project** 


In November 2020, The Auckland Project began a new community project, which over the next two years, will be working closely with staff and volunteers of the centre. The project aims to examine how and why people in Woodhouse Close experience poverty and involve the community in designing solutions that will lift some of the barriers that poverty creates. 

The full project team started working and developing relationships with both community members as well as some of the services already delivering activities and projects within Woodhouse Close. 

Two new community development roles have been created - an Arts lead to focus on mental health and coping mechanisms and a Health and Well-Being lead to focus on poverty and health related issues. Jilly and Sarah have been out in the community holding many conversations with individuals and families to discuss their ‘lived experience’ as well as running weekly arts and well being activities to support physical and mental health and well being. One arts project carried out was the ‘Doorstep Santa’, whereby, Jilly wrote and illustrated a book called ‘The Woodhouse Mouse at Christmas’ (in collaboration with children from Aclet Close Nursery and St. Wilfrid’s RC Primary and funded by The Gaunless Gateway), the book featured some of our community volunteers to help the mouse find the people in Woodhouse as they had all disappeared because of the Covid-19 pandemic. The books were then dropped off by Santa on Christmas Eve to children of the estate. 

The aim of this project is to give a real voice to the community and help people realise and use their skills and strengths to enact positive change in Woodhouse Close. 

## **Holiday Hunger** 


Due to an underspend in the Covid-19 Bishop Auckland and Shildon Area Action Partnership grant, we received permission to use this to provide a holiday hunger project every Wednesday from 20th January until 24th March 2021. 

Each week we provided a lunch for children in the local area who were in receipt of free school meals, or to help out parents who had been furloughed, or those suffering financial hardship and struggling with the increased weekly shop cost due to having the kids at home longer due to lockdown and self-isolating. 

We gave out 562 lunches in this 10 week period and as you can see by the pictures they were quite substantial and would last a child a whole day. We received really positive feedback and will hopefully continue to provide this in partnership with other organisations in future holiday periods. 



8 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

**DAISY ARTS** is a local arts organisation that have delivered projects for the benefit of the community on Woodhouse for nearly 24 years.  As a collective of self-employed artists, they believe that being able to offer arts activities for a community to access helps build confidence, encourages stronger mental health and overall well -being. 


**Community Doorstep Connections** – throughout COVID Daisy Arts has been able to continue their practice, in an albeit different way, by designing and creating 4 individual craft bags that formed a delivery pack for young people and families, teenagers and adults; to date over 2000 packs.  They carried on providing Zoom sessions for teenagers, created on-line ‘to do videos’ and delivered face-to-face connections when possible. 

**Make the Summer with Daisy Arts** – a programme that connected with young people each week for first three-weeks of the summer holidays in an outdoor setting; offering young people – music, story development, creative writing, art and performance.  Week One: grounds of Woodhouse Close Community Centre, Bishop Auckland / Week Two: grounds of Timothy Hackwork Park, Shildon / Third Week: Low Barns Nature Reserve near Witton-le-Wear. The week at Woodhouse saw 14 young people participating / 2 adult volunteer support and a great time was had by all : ) 

Funding: DCC COVID-19 Assistance Fund Area Budget / County Durham Community Foundation / Gaunless Gateway Big Local 

**Woodhouse Art Group** – _“Art washes away from the soul the dust of everyday life.”_ Pablo Picasso 

This group met safely face-to-face in the Autumn of last year giving a brief rest bite from lockdown.  The group enjoy coming together in friendship every Tuesday night, 6pm – 8pm, and all who come along thoroughly enjoy the calmness of the weekly sessions. Usually meeting during school term-time the group will be returning in June this year. New members are always welcome. 


When: Tuesday 6pm – 8pm 

Cost: £3 per week 

Funding: County Durham Community Foundation National Emergencies Trust COVID-19 

**W.A.S.H. Youth Theatre** – _“To have a place where young people can come & share ideas, work together as a team, form friendships and expand in knowledge, not only of the world around them but also of themselves as individuals.”_ 

Zoom sessions kept connections alive with young people and face-to-face sessions took place outdoors, when possible, throughout 2020.  Carrying forward their radio play idea from the previous year, the young people used words from their lockdown Zoom sessions forming a script now in recording.  It’ll be aired on Bishop FM and other stations very soon. 


Working with young people aged 10 – 18, W.A.S.H. is a group that stretches far and beyond the weekly 2-hour sessions. Membership is diverse, and the aim of the sessions is to teach life skills through the medium of theatre and the arts, encouraging selfesteem and self-worth – to empower young people on their life’s journey. 

When: Monday 6pm – 8pm Cost: £2 per week 

Funding: County Durham Community Foundation National Emergencies Trust COVID-19 

Daisy Arts 

www.daisyarts.org 

Facebook & Instagram: @daisyartscic 

9 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **— Spotlight on a Volunteer Kaye Woodgate** 

We went into lockdown in March 2020 with the community centre having to close its doors. Myself, a fellow Church member and a few local volunteers came forward to provide support for those in need— 

## ’ _**What we thought would be a few weeks turned into 5 months!!!!!’**_ 

I feel that my confidence has really grown as I was frequently dealing with outside agencies such as the Probation Service, Social Workers, different volunteers and most importantly our service users. 

During this time I have also gained new skills such as time management, delivery and dispatch, effective communication, especially telephone communication (which has always been my weakness) and the ability to problem solve quickly and effectively as well as developing skills in listening and responding to need using a pastoral care approach. 

Staffing levels across the centre have now increased, but face to face support from volunteers has decreased due to the need to keep people as safe as possible, therefore, I now volunteer on a Tuesday, Wednesday and Thursday for 4-5 hours per day. 

My main duties include welcoming people to the centre, ensuring track and trace procedures are carried out, reception duties, answering telephone queries, Meals on Wheels cashing up alongside my trusty calculator. I also support the Crisis staff team during busy periods to ensure there are no queues forming which puts peoples safety at risk. I am also competent at photocopying, laminating and shredding, though my stapling skills need improvement!!! 

I am willing to assist and support in any area to ensure we provide the best services possible for the community — I even go to Morrisons and Asda in the van on a Monday to collect the charitable food waste and help with cleaning (especially through this time of constant sanitising). 

## _**‘Volunteering within the centre is both fulfilling and rewarding’**_ 

10 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Crisis Support Analysis April 2018—March 2021** 

||**2018-**|**2019-**|**2020-**|
|---|---|---|---|
|**Visits**|**2019**|**2020**|**2021**|
|Apr-Jun|171|272|410|
|July-Sept|179|274|293|
|Oct-Dec|283|317|294|
|Jan-Mar*|223|295|330|
|total|856|1158|1327|




||**2018-**|**2019-**|**2020-**|
|---|---|---|---|
|**People**|**2019**|**2020**|**2021**|
|Apr-Jun|291|512|962|
|July-Sept|322|493|700|
|Oct-Dec|563|682|673|
|Jan-Mar*|419|500|784|
|total|1595|2087|3119|



## **1327 (1856 adults & 1263 children)** 

**Actual visits for period 1st Apr '20 to 31st March '21 Total number of adults and children: 3119** 

|**Frequency**<br>**Times**<br>**visitedCases**<br>**% of**<br>**cases**<br>1<br>313<br>57%<br>2<br>89<br>16%<br>3<br>53<br>10%<br>4<br>22<br>4%<br>5<br>19<br>3%<br>6<br>10<br>2%<br>7<br>7<br>1%<br>8<br>11<br>2%<br>9<br>3<br>1%<br>10<br>10<br>2%<br>12<br>1<br>0%<br>13<br>3<br>1%<br>15<br>2<br>0%<br>16<br>2<br>0%<br>17<br>1<br>0%<br>18<br>1<br>0%<br>22<br>1<br>0%<br>**548**<br>100%|**Reasons for needing help**<br>**No of**<br>**visits**<br>**Reason**<br>313<br>Beneft delay/appeal/Transiton<br>delay/underpayment<br>178<br>Budgetng<br>159<br>Covid - Furloughed<br>88<br>Covid - isolatng<br>95<br>Covid- lost job<br>60<br>covid restrictons<br>49<br>Debt<br>88<br>Domestc abuse<br>27<br>Hardship<br>100<br>health issues<br>12<br>homeless<br>39<br>Job loss<br>30<br>mental health<br>32<br>Money lost/stolen<br>17<br>Money lost: Lost purse/wallet<br>18<br>moving house<br>22<br>No Info<br> **1327**<br>Other|**Reasons for needing help**<br>**No of**<br>**visits**<br>**Reason**<br>313<br>Beneft delay/appeal/Transiton<br>delay/underpayment<br>178<br>Budgetng<br>159<br>Covid - Furloughed<br>88<br>Covid - isolatng<br>95<br>Covid- lost job<br>60<br>covid restrictons<br>49<br>Debt<br>88<br>Domestc abuse<br>27<br>Hardship<br>100<br>health issues<br>12<br>homeless<br>39<br>Job loss<br>30<br>mental health<br>32<br>Money lost/stolen<br>17<br>Money lost: Lost purse/wallet<br>18<br>moving house<br>22<br>No Info<br> **1327**<br>Other|
|---|---|---|
|||**Reason**<br>Beneft delay/appeal/Transiton<br>delay/underpayment<br>Budgetng<br>Covid - Furloughed<br>Covid - isolatng<br>Covid- lost job<br>covid restrictons<br>Debt<br>Domestc abuse<br>Hardship<br>health issues<br>homeless<br>Job loss<br>mental health<br>Money lost/stolen<br>Money lost: Lost purse/wallet<br>moving house<br>No Info<br>Other|



|**Reasons for needing help**||||
|---|---|---|---|
|||**%**|**of to-**|
|**Reason**|**visits**|**tal  visits**||
|||82||
|Beneft delay/appeal/Transiton||||
|delay/underpayment|||0%|
|Budgetng||660|50%|
|Covid - Furloughed||10|1%|
|Covid - isolatng||108|8%|
|Covid- lost job||21|2%|
|covid restrictons||4|0%|
|Debt||55|4%|
|Domestc abuse||13|1%|
|Hardship||73|6%|
|health issues||30|2%|
|homeless||8|1%|
|Job loss||9|1%|
|mental health||14|1%|
|Money lost/stolen||8|1%|
|Money lost: Lost purse/wallet||4|0%|
|moving house||6|0%|
|No Info||164|12%|
|Other||15|1%|
|Relocated||2|0%|
|sancton||41|3%|



11 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Crisis Interventions: analysis from 1 April 2020 to 31 March 2021** 

|||||||**% of**|
|---|---|---|---|---|---|---|
|**By Locaton**|**Visits Cases**||**% of cases**|**Referrals**|**Visits**|**visits**|
|Auckland Park|2|2|0%|Self referred|873|66%|
|B/Castle|3|2|0%|Homegroup|111|8%|
|||||DCC Soc Services, One point, Commu-|||
|Bishop Auckland|871|325|56%|nity Hub, Housing Solutons, Locate|60|5%|
|Billy Row|3|1|0%|Probaton|43|3%|
|Chilton|6|4|1%|No Informaton|28|2%|
|Close House|17|4|1%|WHC Comm Centre|24|2%|
|Cockfeld|5|5|1%|NHS Community Mental Health Team|25|2%|
|Coundon|109|52|9%|JobCentre Plus|21|2%|
|Crook|21|15|3%|NHS/Health Visitor|20|2%|
|Croxdale|1|1|0%|Police-Checkpoint|13|1%|
|Eldon  & eldon lane|29|15|3%|Red Supported Living|12|1%|
|Evenwood|21|11|2%|Humankind|10|1%|
|Ferryhill|27|21|4%|AYCC|9|1%|
|Frosterley|1|1|0%|CAB|9|1%|
|Howden le Wear|5|5|1%|Families First|9|1%|
|Hunwick|1|1|0%|Drug & Alcohol  Recovery Support|7|1%|
|leeholme|8|4|1%|Local churches|5|0%|
|N/Ayclife|9|6|1%|Teesdale House|4|0%|
|Roddymoor|3|3|1%|Local primary school|3|0%|
|Sherburn|1|1|0%|Coney Avenue Young Peoples  Centre|3|0%|
|Shildon|42|25|4%|Family member|3|0%|
|Shoton|1|1|0%|Gaunless Gateway|3|0%|
|Spennymoor|14|10|2%|ROAD|3|0%|
|St Helen Auckland|28|16|3%|Women's refuge|4|0%|
|Staindrop|3|1|0%|Beyond limits|2|0%|
|Stanhope|1|1|0%|Bishop Auckland Covid Helpgroup|2|0%|
|Stanley|1|1|0%|Clean 4 Care|2|0%|
|Sunnybrow,|1|1|0%|Dales Locality Team|2|0%|
|Tof Hill|2|2|0%|Domestc Abuse Charity/ Harbour|2|0%|
|Tow Law|3|2|0%|MP Ofce|2|0%|
|West Auckland|36|14|2%|NHS Responder|2|0%|
|West Cornforth|2|2|0%|The Princes Trust|2|0%|
|Willington|32|8|1%|B/A council|1|0%|
|Witon Le Wear|2|2|0%|Carer|1|0%|
|Witon park|12|8|1%|Cornforth Partnership|1|0%|
|Wolsingham|2|1|0%|Cultvate for life|1|0%|
|Not known|2|2|0%|Feeding families|1|0%|
|**Grand Count**|**1327**|**576**||Learning Disability Access Team|1|0%|
|||||Neighbour|1|0%|
|**NB**the additonal**cases**by locaton||||Shildon Alive|1|0%|
|are accounted for by|people who who|||Victm Support|1|0%|



**NB** the additional **cases** by location are accounted for by people who who have moved during this period 

12 



## **Woodhouse Close Church Community Centre** 

## **Annual Report 20-21** 

## **Crisis Intervention Project Report April 2020 to March 2021** 

Once again, we have seen an increase in the numbers of people coming to us for help, making another challenging year for staff and volunteer workers. The year has been particularly challenging due to the Covid-19 pandemic which meant the closure of the community centre for long periods of the year  and impacting on what help we could offer and how it could be offered. 

Compared with last year, visits have risen from 1158 to 1327, an increase of more than 14%. The number of cases (this refers to individuals or families who may visit multiple times) have increased by 15% (from 476 last year to 548), the largest increase was in the first quarter of the year and this coincides with the start of the first national Covid-19 lockdown, when people were isolating and unable to work. 

## **Frequency of visits** 

313 cases visited once (57%), up one percentage point on last year, 89 visited twice (16%) down 3 percentage points on last year. Whilst those coming to us 3 and 4 times remained largely the same proportions as the previous year (14%, up 1 percentage point), we have experienced a significant rise in those cases where people have requested help 10 or more times in the year. Last year this accounted for 1% of all cases and this year the figure is 4%. 

## **Locations** 

The table attached gives a full breakdown of locations, and whilst the majority come from Bishop Auckland (56%), 52(9%) cases came from Coundon, 25 from Shildon (4%), 19 from Eldon and Close House (4%), 16 from St Helen’s Auckland (3%), 15 from Crook (3%), 14 from West Auckland (2%), 11 from Evenwood (2%), 10 from Spennymoor (2%) and the remainder from outlying areas. The number of cases shown indicate that some people have moved to different locations during the year. 

## **Network of Contacts who refer to us and to whom we refer clients** 

From the attached , it can be seen that the number and variety of support organisations who use our project and we refer clients to, has grown significantly. 

Because of the pandemic, many of the usual referral routes have not been available resulting in a significant increase in self referrals from 348  last year to 873, an increase of 151% . 

The reduction in agency referrals is most noticeable from County Durham Citizen Advice figures: we had 71 referrals last year and only 9 this year. – a reduction of 87%.  From Job Centre Plus we had 370  referrals, but this year only 21 giving a  reduction of 94% year on year. 

One area where agency referrals have increased significantly is from the Community Mental Health Teams. Last year we had 12 referrals, but this year we have seen an increase of 108% to 25. There was also an increase in referrals from Families First from 5 last year to 9 this year. 

## **Reasons for coming to us** 

Together, budgeting, debts and hardship were cited for 59% of visits (788). This compares to 714 (66 % of visits) last year. Sanctions were cited on 41 visits (down from 60 last year). A major factor for requests for help over the past year has been the impact of Covid-19 – whether through lost revenue from furlough, job losses, or having to isolate. These reasons were cited in 143 visits, representing 11% of all visits. For ease of reporting, the term ‘visit’ has been used to encompass those who were able and willing to come to the Centre when not in lockdown, but also for the large numbers of food parcel deliveries to homes during the pandemic. 

13 



The “Not known” category has increased significantly from the previous year (12% of visits this year compared to 1 % last year). This is also pandemic related. Of the 164 visits to us, 40 “not knowns” were recorded because the request was made by Homegroup support, also, it was not possible to run a comprehensive service during the lockdown and 62 records relating to self referrals show what was given out. 

Volunteers have been brilliant in keeping the foodbank operational – from answering phone calls and arranging deliveries with volunteer drivers, to accepting and managing the massive amount of food donations and packing food parcels ready for delivery. 

We are all indebted to those volunteers and although a simple **”Thank you”** to all those who support this work doesn’t feel enough, **it is most sincerely felt** . 

We would not be able to continue to provide support to people who need a help up without the support of funders and individuals; we receive donations of money, as well as food donations, from church members throughout the deanery, circuit, and the member churches of Bishop Auckland Fellowship of Christian Churches, as well as individual donations and the tremendously supportive local councillors in the ward and Bishop Auckland and Shildon Area Action Partnership. 

## **Case Studies** 

1. The Drug and Alcohol Recovery Service referred a client of theirs who had become homeless and in desperate need of a food parcel. Upon his arrival at the centre, we soon discovered he was planning to sleep in a tent somewhere and had no means of preparing or cooking any food that we would normally give in a food parcel. We gave him a hot drink whilst we prepared a bespoke parcel for him. We then worked with Housing Solutions to arrange emergency overnight accommodation and referred him over to them to allow him to apply for supported living. We stayed in touch to keep up to date with his situation and when he was given his own flat, we were then able to source and deliver some basic  and essential furniture and household items. 

2. A member of the public contacted us to ask if we had any household items for a male who had recently moved to the U.K. after fleeing South Africa (leaving his wife behind who hoped to follow as soon as she could). He was fortunate enough to find a home and a job and we helped him to apply for relevant benefits (Council Tax reduction) as well as T.V. licence etc.—things that he was unaware of in this country. Through another charity we were successful in securing funding for a new washing machine to be supplied and fitted as well as sourcing a bed and bedding. 

3. A woman was referred to our project through Home Group, she was new to the area after fleeing from her previous home through domestic violence and wanting a fresh start. We initially helped with a food parcel and after discussing her situation, helped her to appeal a benefit decision. We helped with the forms, paid for a copy of her medical notes and provided a supportive statement—as a result of this she won her appeal and has had her benefit reinstated. We also helped with a funding application to purchase a fridge freezer and carpets for her home. 

## **Comments** 

- _‘ Don’t know what I would’ve done without you here - I don’t know anyone else in Bishop Auckland. Thank you for helping me so much’ - client_ 

_‘Thank you for all of the lunch packs and your support ‘- client_ 

_‘Thank you for helping us so much - you’re all so kind’ - Health Visitor_ 

- _‘I can honestly say that you and your team are fabulous! Everyone has gone above and beyond in helping some of my participants and I am so grateful for all that you have done’ - Probation Officer_ 

_‘Woodhouse is a gem’ - HomeGroup_ 

14 



## **Woodhouse Close Church Community Centre** 

## **Accounts** 

**For the Year Ending 31 March 2021** 


## **Charity Number 1148458** 



## **Woodhouse Close Church Community Centre** 

## **Accounts** 

## **Year Ending 31 March 2021** 

|**Contents**|**Page**|
|---|---|
|Reference and Administrative Details|**2**|
|Structure, Governance and Management|**3**|
|Financial Review|**4**|
|Independent Examiner's report to the trustees|**5**|
|Receipts and payments accounts|**6**|
|Statement of assets and liabilities|**7**|
|Community Centre accounts|**8**|
|Lunch Club accounts|**11**|
|Summary of Funds|**12**|



-2- 



# **Woodhouse Close Church Community Centre** 

# **Accounts** 

# **Year Ending 31 March 2021** 

## **Reference and Administrative Details** 

**Registered charity name** Woodhouse Close Church Community Centre **Charity registration number** 1148458 **Principal office** Woodhouse Close Church Proudfoot Drive Bishop Auckland DL14 6PD 

## **The Trustees** 

The trustees who served the charity during the year were as follows: 

David Fleming (Chair) David Payne (Vice Chair) Mrs Jane Armstrong (Secretary) Ms Heather Graber (Treasurer) Ms Jane Crawford Mr Malcolm Aspinall Mrs Mavis Adlington Mrs Elizabeth Farlow Mrs Kaye Woodgate Mrs Monica Fleming 

**Secretary** Mrs Jane Armstrong M.B.E. **Independent Examiner** Jane Ascroft Jane Ascroft Accountancy Ltd Enterprise House Harmire Enterprise Park Barnard Castle County Durham DL12 8XT 

-2- 



**Woodhouse Close Church Community Centre** 

## **Trustees’ Annual Report** 

## **Year Ending 31 March 2021** 

## **Bankers** 

Barclays Bank plc Jenkins House Bob Hardisty Drive Bishop Auckland Co Durham DL14 7TH 

## **Structure, Governance and Management** 

We are an unincorporated association. The governing document is the constitution which was adopted on 17 May 2006 (updated 2012). The Centre was registered as a charity on 7 August 2012, registered charity number 1148458. 

Elected members of the Management Committee are responsible for formally monitoring and reviewing progress and making decisions on major policy changes and new initiatives. The Management Committee has nine full members and meets six times a year. 

The list of trustees will be updated at the AGM on 13[th] July 2021. Subject to agreement, the elected members of the Management Committee will effectively become the trustees of the Management Committee. 

Together with six part-time workers and a full time Centre Manager, 70 volunteers carry out the day-to-day tasks of the Centre’s projects and functions which include: Crisis Intervention; Lunch Club / Day Club / Meals on Wheels; and office administration. Operational responsibilities for the centre’s day-to-day running rest with the Centre Manager, under the supervision of the Management Committee. The line management responsibility for part-time staff rests with the Centre Manager although the Cleaner/Caretaker is managed by the Centre Manager on behalf of the Church. The Centre Manager is managed by the Chair of the Management Committee 

## **Public Benefit** 

Our main activities and who we help are described elsewhere in this report. All our charitable activities are undertaken to further our charitable purposes for the public  benefit.  The  Management  Committee  have  had  regard  to  the  Charity Commission’s guidance on public benefit throughout the year when deciding on the activities of the charity. 

-3- 



## **Woodhouse Close Church Community Centre** 

## **Trustees’ Annual Report** 

## **Year Ending 31 March 2021** 

## **Financial Review** 

Total income for the year was £173,035 (2020 - £131,911) and total expenditure was £133,334 (2020 - £110,858) giving an overall surplus of £39,701 (2020 - £21,053). 

At 31st March 2021 the charity held total bank balances of £152,802 (2020 - £113,101). 

## **Reserves Policy** 

The  charity  aims  to  hold  between  3  and  6  months’  centre  running  costs  in reserve.  At 31[st] March 2021 this was estimated to be between £4,000 and £8,000 excluding staff costs and between £10,000 and £20,000 including the wage of the Centre Co-ordinator.  At 31[st] March 2021 actual centre reserves were £14,160. 

Signed by order of the trustees 


The  Vice  Chair  is  signing  the  accounts  on  behalf  of  the  trustees  as  the Chairperson David Fleming has recently deceased. 

Date: 13[th] July 2021 

-4- 



## **Woodhouse Close Church Community Centre** 

## **Independent Examiner's Report to the Trustees of Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

I report on the accounts of the charity for the year ending 31 March 2021 set out on pages 13 to 19. 

## **Respective Responsibilities of Trustees and Independent Examiner** 

The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144(2)  of  the  Charities  Act  2011  (the  2011  Act  and  that  an  independent examination is needed. 

It is my responsibility to: 

- examine the accounts under section 145 of the 2011 Act; 

- to follow the procedures laid down in the General Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act; and 

- to state whether particular matters have come to my attention. 

## **Basis of Independent Examiner's Statement** 

My examination was carried out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on whether the accounts present a 'true and fair view'. 

## **Independent Examiner's Statement** 

In connection with my examination, no matter has come to my attention: 

(1) which gives me reasonable cause to believe that in any material respect the trustees have not met the requirements to ensure that: 

- proper accounting records are kept in accordance with section 130 of the Act; and 

- accounts are prepared which agree with the accounting records and comply with the accounting requirements of the 2011 Act; or 

(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 


Jane Ascroft Chartered Accountant Independent examiner 

Enterprise House Harmire Enterprise Park Barnard Castle County Durham 

-5- 



DL12 8
Date.. 23° April 2021

## **Woodhouse Close Church Community Centre** 

## **Receipts and Payments Summary** 

## **Year Ending 31 March 2021** 

|**Year Ending 31 March 2021**||||
|---|---|---|---|
|**Unrestrict**<br>**ed Funds**<br>**(£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>**Receipts**<br>Community Centre<br>15,334<br>131,656<br>146,990<br>Lunch Club<br>10,045<br>16,000<br>26,045<br>25,379<br>147,656<br>173,035<br>**Payments**<br>Community Centre<br>12,334<br>104,086<br>116,420<br>Lunch Club<br>914<br>16,000<br>16,914<br>13,248<br>120,086<br>133,334<br>**Receipts less payments**<br>**12,131**<br>**27,570**<br>**39,701**<br>Transfers<br>(4,588)<br>4,588<br>-<br>Bank and cash balances<br>b/fwd<br>30,682<br>82,419<br>113,101<br>**Bank and cash balances**<br>**c/fwd**<br>**38,225**<br>**114,577**<br>**152,802**|**TOTAL**<br>**2020**<br>**(£)**<br>102,417<br>29,494<br>131,911<br>80,820<br>30,038<br>110,858<br>**21,053**<br>92,048<br>**113,101**|**TOTAL**<br>**2020**<br>**(£)**<br>102,417<br>29,494<br>131,911||
|||80,820<br>30,038<br>110,858|80,820<br>30,038|
|||||



-6- 



## **Woodhouse Close Church Community Centre** 

## **Statement of Assets and Liabilities** 

## **As at 31 March 2021** 

31 March **31 March 2021** 2020 **£ £** £ 

**Current Assets** Community Centre current account **152,091** 98,284 Undeposited funds **-** 

14,620 Petty cash **711** 197 **Current Liabilities** Accountancy accrual **(400)** (400) 112,701 

────────── ────────── **152,802** 113,101 

────────── ────────── **152,402** ══════════ ══════════ 

## **Net Assets** 

-7- 



Unrestricted funds 

**13,760** 20,558 Designated funds 

**24,065** 9,724 Restricted funds 

**114,577** 82,419 

────────── ────────── 

**152,402** 112,701 ══════════ ══════════ 

These accounts were approved by the members of the committee on the 13[th] July 2021 and are signed on their behalf by: 


-7- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Community Centre Receipts** 

|**Unrestrict**<br>**ed Funds**<br>**(£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>Gifts and Donations<br>Gifts and Donations<br>7,481<br>40,919<br>48,400<br>Fundraising events<br>-<br>(2,022)<br>(2,022)<br>7,481<br>38,897<br>46,378<br>Grants<br>Durham C.C. – Centre<br>manager<br>-<br>-<br>-<br>Durham C.C. – Crisis grant<br>-<br>-<br>-<br>Durham C.C. – Covid grant<br>5,000<br>-<br>5,000<br>Veolia – Toilet grant<br>-<br>22,858<br>22,858<br>Garfeld Weston – Centre<br>Manager<br>-<br>25,000<br>25,000<br>CAF Online – Crisis grant<br>-<br>6,000<br>6,000<br>BASH AAP – Centre manager<br>-<br>Gaunless Gateway<br>-<br>6,500<br>6,500<br>BASH AAP – Crisis grant<br>-<br>AYCC – Crisis grant<br>-<br>11,755<br>11,755<br>Other grants<br>1,418<br>823<br>2,241<br>Total grants<br>6,418<br>72,936<br>79,354<br>Other income<br>Subscriptions & activities<br>-<br>-<br>-<br>Photocopying and other sales<br>480<br>-<br>480<br>Reimbursements<br>955<br>19,823<br>20,778<br>1,435<br>19,823<br>21,258<br>**TOTAL RECEIPTS**<br>**15,334**<br>**131,656**<br>**146,990**|**TOTAL**<br>**2020**<br>**(£)**<br>52,922<br>2,041<br>54,963<br>2,500<br>7,500<br>-<br>-<br>-<br>10,504<br>1,700<br>4,016<br>6,095<br>-<br>32,315<br>3,883<br>2,131<br>9,125<br>15,139<br>**102,417**|
|---|---|



-8- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Community Centre Payments** 

|**Unrestricte**<br>**d Funds (£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>Project Costs<br>Crisis Funds<br>-<br>11,058<br>11,058<br>Activities<br>-<br>1,756<br>1,756<br>-<br>12,814<br>12,814<br>Centre Running Costs<br>Ofce Costs<br>6,915<br>889<br>7,804<br>Centre Manager<br>-<br>20,918<br>20,918<br>Other wages<br>-<br>46,740<br>31,740<br>Equipment/Capital<br>spend<br>600<br>34,236<br>34,836<br>Insurance<br>1,188<br>273<br>1,461<br>Professional fees<br>2,787<br>831<br>3,618<br>Sundry costs<br>844<br>2,385<br>3,229<br>12,334<br>91,272<br>103,606<br>**TOTAL PAYMENTS**<br>**12,334**<br>**104,086**<br>**116,420**<br>**Receipts less**<br>**payments**<br>**3,000**<br>**27,570**<br>**30,570**<br>**Transfers**<br>**(9,798)**<br>**4,588**<br>**(5,210)**<br>**Bank balances b/fwd**<br>**20,958**<br>**82,419**<br>**103,377**<br>**Bank balances c/fwd**<br>**14,160**<br>**114,577**<br>**128,737**|**TOTAL**<br>**2020**<br>**(£)**<br>17,368<br>4,058<br>21,426<br>6,301<br>23,927<br>19,283<br>3,565<br>983<br>380<br>4,955<br>59,394<br>**80,820**<br>**21,597**<br>**-**<br>**81,780**<br>**103,377**|
|---|---|



-9- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Lunch Club** 

|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|
|---|---|---|
||4,984<br>987<br>97<br>5,610<br>16,243<br>311<br>1,361<br>445<br>30,038||
||(544)<br>-<br>10,268||
|||9,724|



-10- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Summary of Funds** 

|**Restricted Funds**<br>Centre Manager<br>Church funds<br>Community Fund -<br>Crisis<br>Crisis Funds<br>Crisis Worker<br>Day Club<br>Van<br>Veolia toilet grant<br>WASH<br>Other funds<br>**Total Restricted**<br>**Funds**<br>**Unrestricted Funds**<br>**Total Centre Funds**<br>**Designated Funds**<br>Redundancy costs<br>Lunch Club<br>**Total Designated**<br>**Funds**<br>**Total Charity Funds**|**B/fwd**<br>**at**<br>**1/4/20**<br>30,874<br>1,494<br>5,246<br>21,275<br>16,751<br>2,449<br>2,500<br>-<br>1,830<br>-<br>**82,419**<br>**20,958**<br>**103,37**<br>**7**<br>-<br>9,724<br>**9,724**<br>**113,10**<br>**1**|**Receipt**<br>**s**<br><br>30,469<br>10,603<br>14,557<br>34,670<br>3,360<br>1,500<br>5,500<br>22,858<br>-<br>8,139<br>**131,656**<br>**15,334**<br>**146,990**<br>-<br>26,045<br>**26,045**<br>**173,035**|**Payment**<br>**s**<br>**Transfers**<br>**C/fwd**<br>**at**<br>**31/3/21**<br>(20,918)<br>-<br>40,425<br>(9,999)<br>-<br>2,098<br>(11,569)<br>-<br>8,234<br>(13,655)<br>(10,240)<br>32,050<br>(9,707)<br>10,000<br>20,404<br>(1,615)<br>,<br>2,334<br>**-**<br>270<br>8,270<br>(29,404)<br>6,546<br>-<br>(1,068)<br>-<br>762<br>(6,151)<br>(1,988)<br>-<br>**(104,086**<br>**)**<br>**4,588**<br>**114,57**<br>**7**<br>**(12,334)**<br>**(9,798)**<br>**14,160**<br>**(116,420**<br>**)**<br>**(5,210)**<br>**128,73**<br>**7**<br>-<br>5,450<br>5,450<br>(16,914)<br>(240)<br>18,615<br>**(16,914)**<br>**5,210**<br>**24,065**<br>**(133,334**<br>**)**<br>**-**<br>**152,80**<br>**2**|**Payment**<br>**s**<br>**Transfers**<br>**C/fwd**<br>**at**<br>**31/3/21**<br>(20,918)<br>-<br>40,425<br>(9,999)<br>-<br>2,098<br>(11,569)<br>-<br>8,234<br>(13,655)<br>(10,240)<br>32,050<br>(9,707)<br>10,000<br>20,404<br>(1,615)<br>,<br>2,334<br>**-**<br>270<br>8,270<br>(29,404)<br>6,546<br>-<br>(1,068)<br>-<br>762<br>(6,151)<br>(1,988)<br>-<br>**(104,086**<br>**)**<br>**4,588**<br>**114,57**<br>**7**<br>**(12,334)**<br>**(9,798)**<br>**14,160**<br>**(116,420**<br>**)**<br>**(5,210)**<br>**128,73**<br>**7**<br>-<br>5,450<br>5,450<br>(16,914)<br>(240)<br>18,615<br>**(16,914)**<br>**5,210**<br>**24,065**<br>**(133,334**<br>**)**<br>**-**<br>**152,80**<br>**2**|
|---|---|---|---|---|
|||||**128,73**<br>**7**<br>5,450<br>18,615<br>**24,065**|
|||||**152,80**|
|||||**2**|



-11- 



## **Woodhouse Close Church Community Centre** 

## **Accounts** 

**For the Year Ending 31 March 2021** 


## **Charity Number 1148458** 



## **Woodhouse Close Church Community Centre** 

## **Accounts** 

## **Year Ending 31 March 2021** 

|**Contents**|**Page**|
|---|---|
|Reference and Administrative Details|**2**|
|Structure, Governance and Management|**3**|
|Financial Review|**4**|
|Independent Examiner's report to the trustees|**5**|
|Receipts and payments accounts|**6**|
|Statement of assets and liabilities|**7**|
|Community Centre accounts|**8**|
|Lunch Club accounts|**11**|
|Summary of Funds|**12**|



-2- 



# **Woodhouse Close Church Community Centre** 

# **Accounts** 

# **Year Ending 31 March 2021** 

## **Reference and Administrative Details** 

**Registered charity name** Woodhouse Close Church Community Centre **Charity registration number** 1148458 **Principal office** Woodhouse Close Church Proudfoot Drive Bishop Auckland DL14 6PD 

## **The Trustees** 

The trustees who served the charity during the year were as follows: 

David Fleming (Chair) David Payne (Vice Chair) Mrs Jane Armstrong (Secretary) Ms Heather Graber (Treasurer) Ms Jane Crawford Mr Malcolm Aspinall Mrs Mavis Adlington Mrs Elizabeth Farlow Mrs Kaye Woodgate Mrs Monica Fleming 

**Secretary** Mrs Jane Armstrong M.B.E. **Independent Examiner** Jane Ascroft Jane Ascroft Accountancy Ltd Enterprise House Harmire Enterprise Park Barnard Castle County Durham DL12 8XT 

-2- 



**Woodhouse Close Church Community Centre** 

## **Trustees’ Annual Report** 

## **Year Ending 31 March 2021** 

## **Bankers** 

Barclays Bank plc Jenkins House Bob Hardisty Drive Bishop Auckland Co Durham DL14 7TH 

## **Structure, Governance and Management** 

We are an unincorporated association. The governing document is the constitution which was adopted on 17 May 2006 (updated 2012). The Centre was registered as a charity on 7 August 2012, registered charity number 1148458. 

Elected members of the Management Committee are responsible for formally monitoring and reviewing progress and making decisions on major policy changes and new initiatives. The Management Committee has nine full members and meets six times a year. 

The list of trustees will be updated at the AGM on 13[th] July 2021. Subject to agreement, the elected members of the Management Committee will effectively become the trustees of the Management Committee. 

Together with six part-time workers and a full time Centre Manager, 70 volunteers carry out the day-to-day tasks of the Centre’s projects and functions which include: Crisis Intervention; Lunch Club / Day Club / Meals on Wheels; and office administration. Operational responsibilities for the centre’s day-to-day running rest with the Centre Manager, under the supervision of the Management Committee. The line management responsibility for part-time staff rests with the Centre Manager although the Cleaner/Caretaker is managed by the Centre Manager on behalf of the Church. The Centre Manager is managed by the Chair of the Management Committee 

## **Public Benefit** 

Our main activities and who we help are described elsewhere in this report. All our charitable activities are undertaken to further our charitable purposes for the public  benefit.  The  Management  Committee  have  had  regard  to  the  Charity Commission’s guidance on public benefit throughout the year when deciding on the activities of the charity. 

-3- 



## **Woodhouse Close Church Community Centre** 

## **Trustees’ Annual Report** 

## **Year Ending 31 March 2021** 

## **Financial Review** 

Total income for the year was £173,035 (2020 - £131,911) and total expenditure was £133,334 (2020 - £110,858) giving an overall surplus of £39,701 (2020 - £21,053). 

At 31st March 2021 the charity held total bank balances of £152,802 (2020 - £113,101). 

## **Reserves Policy** 

The  charity  aims  to  hold  between  3  and  6  months’  centre  running  costs  in reserve.  At 31[st] March 2021 this was estimated to be between £4,000 and £8,000 excluding staff costs and between £10,000 and £20,000 including the wage of the Centre Co-ordinator.  At 31[st] March 2021 actual centre reserves were £14,160. 

Signed by order of the trustees 


The  Vice  Chair  is  signing  the  accounts  on  behalf  of  the  trustees  as  the Chairperson David Fleming has recently deceased. 

Date: 13[th] July 2021 

-4- 



## **Woodhouse Close Church Community Centre** 

## **Independent Examiner's Report to the Trustees of Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

I report on the accounts of the charity for the year ending 31 March 2021 set out on pages 13 to 19. 

## **Respective Responsibilities of Trustees and Independent Examiner** 

The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144(2)  of  the  Charities  Act  2011  (the  2011  Act  and  that  an  independent examination is needed. 

It is my responsibility to: 

- examine the accounts under section 145 of the 2011 Act; 

- to follow the procedures laid down in the General Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act; and 

- to state whether particular matters have come to my attention. 

## **Basis of Independent Examiner's Statement** 

My examination was carried out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on whether the accounts present a 'true and fair view'. 

## **Independent Examiner's Statement** 

In connection with my examination, no matter has come to my attention: 

(1) which gives me reasonable cause to believe that in any material respect the trustees have not met the requirements to ensure that: 

- proper accounting records are kept in accordance with section 130 of the Act; and 

- accounts are prepared which agree with the accounting records and comply with the accounting requirements of the 2011 Act; or 

(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 


Jane Ascroft Chartered Accountant Independent examiner 

Enterprise House Harmire Enterprise Park Barnard Castle County Durham 

-5- 



DL12 8
Date.. 23° April 2021

## **Woodhouse Close Church Community Centre** 

## **Receipts and Payments Summary** 

## **Year Ending 31 March 2021** 

|**Year Ending 31 March 2021**||||
|---|---|---|---|
|**Unrestrict**<br>**ed Funds**<br>**(£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>**Receipts**<br>Community Centre<br>15,334<br>131,656<br>146,990<br>Lunch Club<br>10,045<br>16,000<br>26,045<br>25,379<br>147,656<br>173,035<br>**Payments**<br>Community Centre<br>12,334<br>104,086<br>116,420<br>Lunch Club<br>914<br>16,000<br>16,914<br>13,248<br>120,086<br>133,334<br>**Receipts less payments**<br>**12,131**<br>**27,570**<br>**39,701**<br>Transfers<br>(4,588)<br>4,588<br>-<br>Bank and cash balances<br>b/fwd<br>30,682<br>82,419<br>113,101<br>**Bank and cash balances**<br>**c/fwd**<br>**38,225**<br>**114,577**<br>**152,802**|**TOTAL**<br>**2020**<br>**(£)**<br>102,417<br>29,494<br>131,911<br>80,820<br>30,038<br>110,858<br>**21,053**<br>92,048<br>**113,101**|**TOTAL**<br>**2020**<br>**(£)**<br>102,417<br>29,494<br>131,911||
|||80,820<br>30,038<br>110,858|80,820<br>30,038|
|||||



-6- 



## **Woodhouse Close Church Community Centre** 

## **Statement of Assets and Liabilities** 

## **As at 31 March 2021** 

31 March **31 March 2021** 2020 **£ £** £ 

**Current Assets** Community Centre current account **152,091** 98,284 Undeposited funds **-** 

14,620 Petty cash **711** 197 **Current Liabilities** Accountancy accrual **(400)** (400) 112,701 

────────── ────────── **152,802** 113,101 

────────── ────────── **152,402** ══════════ ══════════ 

## **Net Assets** 

-7- 



Unrestricted funds 

**13,760** 20,558 Designated funds 

**24,065** 9,724 Restricted funds 

**114,577** 82,419 

────────── ────────── 

**152,402** 112,701 ══════════ ══════════ 

These accounts were approved by the members of the committee on the 13[th] July 2021 and are signed on their behalf by: 


-7- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Community Centre Receipts** 

|**Unrestrict**<br>**ed Funds**<br>**(£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>Gifts and Donations<br>Gifts and Donations<br>7,481<br>40,919<br>48,400<br>Fundraising events<br>-<br>(2,022)<br>(2,022)<br>7,481<br>38,897<br>46,378<br>Grants<br>Durham C.C. – Centre<br>manager<br>-<br>-<br>-<br>Durham C.C. – Crisis grant<br>-<br>-<br>-<br>Durham C.C. – Covid grant<br>5,000<br>-<br>5,000<br>Veolia – Toilet grant<br>-<br>22,858<br>22,858<br>Garfeld Weston – Centre<br>Manager<br>-<br>25,000<br>25,000<br>CAF Online – Crisis grant<br>-<br>6,000<br>6,000<br>BASH AAP – Centre manager<br>-<br>Gaunless Gateway<br>-<br>6,500<br>6,500<br>BASH AAP – Crisis grant<br>-<br>AYCC – Crisis grant<br>-<br>11,755<br>11,755<br>Other grants<br>1,418<br>823<br>2,241<br>Total grants<br>6,418<br>72,936<br>79,354<br>Other income<br>Subscriptions & activities<br>-<br>-<br>-<br>Photocopying and other sales<br>480<br>-<br>480<br>Reimbursements<br>955<br>19,823<br>20,778<br>1,435<br>19,823<br>21,258<br>**TOTAL RECEIPTS**<br>**15,334**<br>**131,656**<br>**146,990**|**TOTAL**<br>**2020**<br>**(£)**<br>52,922<br>2,041<br>54,963<br>2,500<br>7,500<br>-<br>-<br>-<br>10,504<br>1,700<br>4,016<br>6,095<br>-<br>32,315<br>3,883<br>2,131<br>9,125<br>15,139<br>**102,417**|
|---|---|



-8- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Community Centre Payments** 

|**Unrestricte**<br>**d Funds (£)**<br>**Restricted**<br>**Funds (£)**<br>**TOTAL**<br>**2021 (£)**<br>Project Costs<br>Crisis Funds<br>-<br>11,058<br>11,058<br>Activities<br>-<br>1,756<br>1,756<br>-<br>12,814<br>12,814<br>Centre Running Costs<br>Ofce Costs<br>6,915<br>889<br>7,804<br>Centre Manager<br>-<br>20,918<br>20,918<br>Other wages<br>-<br>46,740<br>31,740<br>Equipment/Capital<br>spend<br>600<br>34,236<br>34,836<br>Insurance<br>1,188<br>273<br>1,461<br>Professional fees<br>2,787<br>831<br>3,618<br>Sundry costs<br>844<br>2,385<br>3,229<br>12,334<br>91,272<br>103,606<br>**TOTAL PAYMENTS**<br>**12,334**<br>**104,086**<br>**116,420**<br>**Receipts less**<br>**payments**<br>**3,000**<br>**27,570**<br>**30,570**<br>**Transfers**<br>**(9,798)**<br>**4,588**<br>**(5,210)**<br>**Bank balances b/fwd**<br>**20,958**<br>**82,419**<br>**103,377**<br>**Bank balances c/fwd**<br>**14,160**<br>**114,577**<br>**128,737**|**TOTAL**<br>**2020**<br>**(£)**<br>17,368<br>4,058<br>21,426<br>6,301<br>23,927<br>19,283<br>3,565<br>983<br>380<br>4,955<br>59,394<br>**80,820**<br>**21,597**<br>**-**<br>**81,780**<br>**103,377**|
|---|---|



-9- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Lunch Club** 

|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|**Unrestricte**<br>**d Funds (£)**<br>**Restricte**<br>**d Funds**<br>**(£)**<br>**TOTAL**<br>**2021 (£)**<br>**TOTAL**<br>**2020 (£)**<br>Receipts<br>Meals, transport &<br>activities<br>4,971<br>-<br>4,971<br>17,385<br>Awards For All<br>-<br>10,000<br>10,000<br>-<br>William Leech Charity<br>-<br>2,000<br>2,000<br>-<br>Scotto Trust<br>-<br>4,000<br>4,000<br>-<br>BASH AAP<br>-<br>-<br>-<br>11,763<br>HMRC JRS Scheme<br>4,967<br>-<br>4,967<br>Other income<br>107<br>-<br>107<br>346<br>10,045<br>16,000<br>26,045<br>29,494<br>Payments<br>Food<br>-<br>618<br>618<br>4,984<br>Transport<br>-<br>261<br>261<br>987<br>Activities<br>-<br>-<br>-<br>97<br>Rent<br>500<br>-<br>500<br>5,610<br>Wages & salaries<br>-<br>14,617<br>14,617<br>16,243<br>Equipment<br>-<br>-<br>-<br>311<br>Volunteer expenses<br>92<br>504<br>596<br>1,361<br>Other costs<br>322<br>-<br>322<br>445<br>914<br>16,000<br>16,914<br>30,038<br>Receipts less payments<br>9,131<br>-<br>9,131<br>(544)<br>Transfers<br>(240)<br>-<br>(240)<br>-<br>Cash & Bank b/fwd<br>9,724<br>-<br>9,724<br>10,268<br>Cash & Bank c/fwd<br>18,615<br>-<br>18,615<br>9,724|
|---|---|---|
||4,984<br>987<br>97<br>5,610<br>16,243<br>311<br>1,361<br>445<br>30,038||
||(544)<br>-<br>10,268||
|||9,724|



-10- 



## **Woodhouse Close Church Community Centre** 

## **Year Ending 31 March 2021** 

## **Summary of Funds** 

|**Restricted Funds**<br>Centre Manager<br>Church funds<br>Community Fund -<br>Crisis<br>Crisis Funds<br>Crisis Worker<br>Day Club<br>Van<br>Veolia toilet grant<br>WASH<br>Other funds<br>**Total Restricted**<br>**Funds**<br>**Unrestricted Funds**<br>**Total Centre Funds**<br>**Designated Funds**<br>Redundancy costs<br>Lunch Club<br>**Total Designated**<br>**Funds**<br>**Total Charity Funds**|**B/fwd**<br>**at**<br>**1/4/20**<br>30,874<br>1,494<br>5,246<br>21,275<br>16,751<br>2,449<br>2,500<br>-<br>1,830<br>-<br>**82,419**<br>**20,958**<br>**103,37**<br>**7**<br>-<br>9,724<br>**9,724**<br>**113,10**<br>**1**|**Receipt**<br>**s**<br><br>30,469<br>10,603<br>14,557<br>34,670<br>3,360<br>1,500<br>5,500<br>22,858<br>-<br>8,139<br>**131,656**<br>**15,334**<br>**146,990**<br>-<br>26,045<br>**26,045**<br>**173,035**|**Payment**<br>**s**<br>**Transfers**<br>**C/fwd**<br>**at**<br>**31/3/21**<br>(20,918)<br>-<br>40,425<br>(9,999)<br>-<br>2,098<br>(11,569)<br>-<br>8,234<br>(13,655)<br>(10,240)<br>32,050<br>(9,707)<br>10,000<br>20,404<br>(1,615)<br>,<br>2,334<br>**-**<br>270<br>8,270<br>(29,404)<br>6,546<br>-<br>(1,068)<br>-<br>762<br>(6,151)<br>(1,988)<br>-<br>**(104,086**<br>**)**<br>**4,588**<br>**114,57**<br>**7**<br>**(12,334)**<br>**(9,798)**<br>**14,160**<br>**(116,420**<br>**)**<br>**(5,210)**<br>**128,73**<br>**7**<br>-<br>5,450<br>5,450<br>(16,914)<br>(240)<br>18,615<br>**(16,914)**<br>**5,210**<br>**24,065**<br>**(133,334**<br>**)**<br>**-**<br>**152,80**<br>**2**|**Payment**<br>**s**<br>**Transfers**<br>**C/fwd**<br>**at**<br>**31/3/21**<br>(20,918)<br>-<br>40,425<br>(9,999)<br>-<br>2,098<br>(11,569)<br>-<br>8,234<br>(13,655)<br>(10,240)<br>32,050<br>(9,707)<br>10,000<br>20,404<br>(1,615)<br>,<br>2,334<br>**-**<br>270<br>8,270<br>(29,404)<br>6,546<br>-<br>(1,068)<br>-<br>762<br>(6,151)<br>(1,988)<br>-<br>**(104,086**<br>**)**<br>**4,588**<br>**114,57**<br>**7**<br>**(12,334)**<br>**(9,798)**<br>**14,160**<br>**(116,420**<br>**)**<br>**(5,210)**<br>**128,73**<br>**7**<br>-<br>5,450<br>5,450<br>(16,914)<br>(240)<br>18,615<br>**(16,914)**<br>**5,210**<br>**24,065**<br>**(133,334**<br>**)**<br>**-**<br>**152,80**<br>**2**|
|---|---|---|---|---|
|||||**128,73**<br>**7**<br>5,450<br>18,615<br>**24,065**|
|||||**152,80**|
|||||**2**|



-11- 

