2024-03-31-accounts

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Annual Report 1st April 2023 to 31st March 2024

Because Childhood Can’t Wait

Contents
	Page No.
Chair’s Report: Catherine Landau	1
Strategic Lead’s Report: Caia Bryant-Griffiths	2
Operational Lead’s Report: Vikki Thomas	3
Corporate & Community Development Lead’s Report: Sharon Uppal	4
Public Benefit Report	5
A Taste of Home-Start—feedback	6
Objectives for 2024/2025	7
The Home-Start Telford & Wrekin Family	8
Who were our Supporters?	Inside back cover
Contact us	Back cover

Mission Statement

Home-Start offers support, friendship and practical help to parents with young children in local communities throughout the UK and with British Forces in Germany and Cyprus.

Home-Start offers a unique service. We recruit and train volunteers who are usually parents themselves, to visit families with at least one child under 5, at home, and offer them informal, friendly and confidential support. We also support through groups.

Introduction

Home-Start Telford & Wrekin has been supporting local families for 35 years this year; we provide a core home-visiting service, self-esteem courses, mental health support drop-ins, teenage parent support and parent and child groups. The core service of Home-Start is to provide weekly home visits to young families under pressure to give parents the support they need to give their children the best possible start in life. We work with carefully selected, vetted, and trained volunteers who are matched with parents to provide friendship and emotional and practical support. In addition to volunteer and group support we have active social media channels providing information and signposting to other sources of help.

This report was adopted by Trustees on 26th September 2024.

Signed:

Catherine Landau, Chair, on behalf of Trustees

Chair’s Report

For the year ending 31[st] March 2024

I am always grateful for our year being filled with precious moments: especially seeing firsthand how the Home Start team and volunteers support the families we work with. Our wonderful volunteers from all walks of life are the crucial part of how we have such a long standing Home-Start in Telford & Wrekin. They are the very essence of how we are able to provide the range of support and encouragement to parents and their families, and in November this was royally recognised with being awarded the King’s Award for Voluntary Service (KAVS). Many may not be aware that this lifelong award equates to an MBE for voluntary services, and so is truly an honour, and I am doubly proud that the work that all of us do has been so highly recognised.

Sharon, in her PR role, along with her fund raising volunteer teams, were increasingly industrious in raising both our profile and funders. Alongside our annual Christmas Charity Gift Wrap (with a challenge of wrapping a golf club!), massive efforts were made with ‘The Big Give’ week, which along with match funding raised £11,534! To round off the year, March saw our runners do us proud again at the Ironbridge Half Marathon: thank you all for your stamina!

Looking to the future, we have also been working this year on:

reviewing how best to use and develop the team and their skills as well as plan for key staff to work a balance towards retirement (but not going yet!). In January we commenced a trial adaptation of roles for Caia and Vikki to test how and where skills can be best placed to meet future needs, which will continue throughout 2024.

Building our information services:

background administrative work by the team and volunteers is rarely recognised outside the office, but is essential in keeping our services going. The latter part of the year included planning the implementation of a new ‘CRM’ system (Customer Relationship Management); not the most exciting thing for most of us, so I am truly grateful – and relieved!- that we have the invaluable Naomi and Heidi as our administrative team, and who are looking forward to getting their teeth into making it work for all: streamlining processes, and being able to provide analyses to strengthen our funding applications to show evidence on paper the wonderful work that you all do.

Our Quality Assurance review from Home Start UK in 2024 has been another large preparatory task juggled around the day jobs, and once again, it is the commitment, conscientiousness, and downright perseverance of the staff that makes a big thank you to you all so well deserved.

At long last we have another Trustee Treasurer – and what a treasure! Kelly Chang has come to us through the Lloyds Bank Foundation, and along with her invaluable financial knowledge and skills, has life experiences and volunteering with children that we’ll certainly be making the most of!

Our funders: you also make our work and achievement possible. We couldn’t do what we do without you, and alongside planning for increasing financial stability, it is the ongoing support of each and every one of you: individuals, groups and organisations, that is both welcomed and truly appreciated. Thank you, as always.

Catherine Landau

For the year ended 31st March 2024

Our AGM and annual report this year celebrates the impact of our volunteers who are the lifeblood of our organisation and provide excellent support and outcomes for families. The fantastic work carried out by our wonderful team of volunteers has been recognised this year by our achievement of The Kings Award for Voluntary Service – an achievement of which I’m inordinately proud!

Without our volunteers we would have no service and I continue to be inspired by their achievements and impact. Volunteers not only facilitate great outcomes for families, they have a huge impact on our funding and sustainability, they provide the figures and impact behind the statistics that I use in funding applications and the case studies of their work with families win hearts and minds – my heartfelt thanks go out to all of them!

A significant part of my work in 2023-24 was preparing our QA submission which was comprehensive and difficult to navigate as we were part of an electronic system pilot which had inevitable flaws. Part of our submission was lost and had to be re-done, so this work has been very time consuming and quite stressful; however, our subsequent interviews went very well, and we impressed the assessor with just a few minor adaptions to practice to process.

Another big project for us this year has been progressing with our CRM, this has involved several training days and a lot of time inputting data for our admin staff. We’re nearly ready to go live now and training needs cascading out across the staff team. The CRM should have a significant positive impact on us – saving us time and enabling us to provide impactful reports and data easily and quickly.

A significant part of my work is ensuring financial stability and last year was a good year from this perspective as we were awarded a significant grant from Henry Smith and received funding through the Family Hubs budget for 3 new groups and an expansion of our teenage parent work; our Corporate and Community Development Lead, Sharon Uppal, also exceeded her funding target for the year and her work is vital in diversifying our funding streams. Our financial position for 2024-25 looks secure but, with charity funding, you’re always looking at a potentially insecure future as grants come to an end and, for us, most of our current funding is due to finish in 2024-25 so I certainly can’t afford to be complacent.

Our Family Hub work has meant a further expansion of our service, and we launched a recruitment campaign in February with the successful appointment of our new colleague, Fiona Edwards, in March – Fee is a welcome addition to the team.

For me personally, my role changed in line with our succession planning, with a gradual reduction in hours which will culminate in my eventual full retirement. My previous managerial workload has been divided between myself and our Senior Co-ordinator, Vikki Thomas, who has become Operational Lead.

Our staff team, family support volunteers and trustees have, as always, been incredible in their hard work in support of each other and our vital work – thank you to all of them!

Caia Bryant-Griffiths

Operational Lead’s Report

For the year ended 31st March 2024

This year, the focus of our annual report is on volunteering and the impact it has on families. This is so difficult to put into words as our volunteers are truly amazing and the support they provide can be lifechanging!

As I struggled to know where to start, Caia suggested that I highlight some volunteer achievements, give some examples of great support that they provide, to think about what they bring to our organisation and families they support. No pressure there then!

Family support volunteers provide bespoke emotional and practical support to their families with passion and dedication, going the extra mile to help nurture and support in a way that is truly awe inspiring. Whether it is supporting an individual family, supporting by phone, taking part in fundraising events, helping in groups and courses or working as a Trustee, we are very much aware that without them, there is no Home-Start Telford & Wrekin.

Perhaps the best way to demonstrate how wonderful they are is to tell you some of the things that parents have said:

“ My volunteer helped me so much! She listened to me when I was down and needed to talk; just having another adult to share my worries with made such a difference. She helped give me the courage to get my son to nursery, helped me to apply for PIP and sort out my finances, she helped me to see that I'm not worthless, not an idiot."
“My volunteer helped me in lots of ways, ideas and support with children’s behaviour and managing day-to-day tasks. She built my confidence and helped me to see that I am doing a good job, and that I’m good enough .”
“Home-Start supported me and my family when I was really struggling. The amount of support I received was phenomenal and if it wasn’t for my volunteer, I’d never have got through that dark time of my life. Two years later, I am very proud to be volunteering myself, helping and supporting other families in need.”

I can’t really put it any better than that, so I’d just like to add a huge THANK YOU to you all.

Vikki Thomas

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Corporate & Community Development Lead’s Report For the year ended 31st March 2024

It has been a busy year that has swiftly passed. To kickstart the year, in April 2023, I, along with Jayne, Paula and Deborah, participated in the London Landmarks Half Marathon. Crossing the finish line felt amazing, especially since this was my first running event since completing the Couch to 5K program with a local running group. We raised over £2,500 for Home-Start Telford & Wrekin.

This year I have continued to diversify our fundraising efforts by exploring events that we could get involved in. Hopefully, I can include some of these in my annual report next year.

I secured a grant through Home-Start UK with Cadent for a 2-year project, allowing us to provide slow cookers and CO2 alarms to our families. This has allowed us to run workshops in our groups around healthy cooking and being more energy efficient. Within this grant we have also been able to part-fund our HLC family groups. For the first time, we engaged in the national campaign called the Big Give ‘Together with Families’ to secure additional funds, enabling us to extend support to an additional 10 families. I am very pleased to share with you that we exceeded our target of £10,000 and raised over £11,000 which is phenomenal. This campaign also allowed us to welcome Fee to the team.

We participated in the Christmas Gift Wrap at Telford Town Centre for the second consecutive year. I would like to express my gratitude to our volunteers for their support during the week, with special thanks to Natasha and Linda for their invaluable support at the stall.

Following on from last year's report, we have made promising progress in enhancing our social media platforms and now have regular posts raising our profile and services on offer.

In November, we were honoured with the King’s Award for Voluntary Service in recognition of all the hard work our volunteers put in, and most of all, their gift of time, to help others in need. I look forward to sharing our celebratory moments in the upcoming year's report.

Our Teenage Mum 'Me Time' drop-in group has thrived since moving to a more central location, with over 14 families registered, most of them attending weekly. We also welcomed two new baby boys to our ‘family’.

Lastly, I extend heartfelt thanks to Darren and Simon, who participated in the Ironbridge Half Marathon on our behalf and successfully raised over £505, inclusive of gift aid. I also wish to thank our volunteers, who have offered unwavering support throughout the past year. I extend my appreciation to our Trustees and the staff team, who consistently provided guidance and encouragement and kept me going to reach my targets. I eagerly anticipate the prospects of the upcoming year for Home-Start Telford & Wrekin.

Sharon Uppal

Public Benefit Report For the year ended 31st March 2024 The following is a report illustrating how our work this year has related to our constitutional objectives: The objects for which Home-Start is established are: To safeguard, protect and preserve the good health, both mental and physical of children and parents of children. In order to meet this object all volunteers and staff are vetted and comprehensively trained. Training is refreshed annually. Volunteers are carefully matched, supported and supervised. Families are supported with a range of issues and our work is aimed at promoting wellbeing – both mental and physical. Newly referred families receive telephone/online support in the interim between referral and the placement of a home-visiting volunteer, ensuring families are supported from the outset. Our National Lottery funded Parents Matter project supports families with issues of isolation, mental and physical health problems and domestic abuse. Home support visits are supplemented by ‘Me Time’ groups, where mothers’ experiencing low mood/mental health issues can meet and talk. The format for these groups includes exercises to improve mental health and self esteem, and talks by relevant professionals. Our Children in Need and Family Hubs funded Teenage Parents’ project delivers well-being support to children and young people experiencing teenage parenthood. Activities aim to improve confidence, reduce isolation and improve relationships. A Family Hubs funded 0-1s group supports parents with a pregnancy and/or child up to the age of 1 year. Family Hubs also fund our Dads project which aims to reduce isolation amongst fathers—support includes a monthly meet at a soft play centre and WhatsApp support. Chatterbox and Playing Together groups held at Hadley Learning Community, aim to improve social interaction of both parents and children, with activities including crafts, song time and healthy snacks. We also deliver Something More Self Esteem Courses for vulnerable women. To prevent cruelty to or maltreatment of children. As above plus we maintain effective working relationships with other professionals in the sector. We attend safeguarding and family support meetings. The designated Trustee Board member and the staff Operational Lead both complete Designated Safeguarding Lead Level 3 training. To relieve sickness, poverty and need amongst children and parents of children. We signpost and accompany families to access specialist financial advice plus we help them think about ways to maximise their income, including introduction to community grocery stores and cooking on a budget. We access grants for items such as fridges and cookers and regularly make referrals to local food banks. Donations of food hampers, and items such as shoes and slow cookers are distributed to those most in need. Families are supported with medical issues and appointments and a healthy lifestyle is encouraged. To promote the education of the public in better standards of child care within the area of Telford & Wrekin and its environs. The needs of the child are paramount throughout Home-Start’s work. Our volunteer preparation courses include content on ‘Meeting the Needs of Children’. All staff and volunteers model and encourage positive interaction with children. All groups and courses aim to offer support and information to enhance parents’ skills in raising their children.

A Taste of Home-Start Support

Family 1585:

Family support feedback:

“I would say honestly from the start I didn’t take it seriously and didn’t think I would get much help but I have not regretted it one bit, I feel the service is one of the best out there as an organisation and would recommend it to anyone for support. They understand your situation and walk you through and try everything they can help you the best they can. Homestart allowed me to get back on my feet and they went above to help me. The support has made me so happy when I was in a hard place and I think I will go on now to live a happy life.”

Family 1570: Lottery ‘Me Time’ group:

Following attendance at an ‘Improving the Home Learning Environment’ conference, Vikki facilitated a session on the subject for families attending the group.

“Hi Vicki I needed to send you a message separate from the group. I just really wanted the opportunity to thank you sincerely for everything that you’re doing! You may not feel that you are doing much however you are vastly changing mine and the boys lives in a positive way. Yesterday after group I come home and we read three books together. Having that quality time is something that I haven’t really thought about the positive repercussions for the boys but as silly as it sounds it was so special. Today we have been playing Mr funny face and had a lot of laughs and giggles. I do spend time with my boys bit it is very rare that we spend quality time together however thanks to the group yesterday and the things you told us about the impact on the children etc I am working hard to change this and have more quality time (learning without realising) this is all changing because of you so thank you from the bottom of my heart X.”

Family/Volunteer 551 feedback regarding the King’s Award:

“I actually had Home-Start Telford & Wrekin supporting me and my 4 children 2 years ago when I was really struggling. The amount of support and help I received from them was phenomenal, and if it hadn’t of been for them I wouldn’t have got through that dark time of my life and my kids wouldn’t have had a Christmas that year either. 2 years later I am now volunteering for Home-Start Telford & Wrekin to help and support other families that are in need like I was 2 years ago. I am very proud to be a part of the Home-Start family. I am even prouder that the hard work from the trustees, volunteers and staff has been recognised and we have been given this award.”

Teenage ‘Me Time’ group: Family Nurse feedback:

“It was so lovely coming out to group. I really enjoyed myself. I would love this to be a more permanent fixture once a month or so!! It was such a lovely session!!! I’ve had some fantastic feedback from Adele and Megan! Both thoroughly enjoyed their time, both excited to come back next week. Megan shared she felt so confident coming out of the group which was lovely to hear!!

Objectives for 2024/2025

Develop further corporate relationships and continue to diversify funding Recruit more volunteers to enable us to support more families

Celebrate our King’s Award for Voluntary Service and use it to raise our profile further

Progress our EEDI Access continuation funding for plan grants finishing within the year

Complete transition from 365 files to our new CRM and start fully utilising the system

Recruit a Marketing and Communications Champion Develop a new 5 year strategic plan

Review new staff role structure and further develop our succession plan

The Home-Start Telford & Wrekin Family

For the year ended 31st March 2024

Home-Start UK

for legal guidance, quality resources, training, policies, Quality Assurance etc

223 families

(home-visited, Me Time group, Teenage Parent group, Dads project, 0-1s group High Ercall, Chatterbox and Playing Together groups). Some families access more than one project.

Volunteers

Amy, Bernice, Brian, Caroline, Claire, Courtney, Deanne, Donna, Jem, Jen, Jennifer, Jessica, Jude, June, Linda, Lisa O, Lisa P, Marg, Michelle H, Michelle P, Natasha, Pat, Samantha, Sandra, Sara, Sarah, Saranjit, Tanya, Tash, Tina, Vicky, Wendy

Staff Team

Caia Bryant-Griffiths , Strategic Lead Vikki Thomas , Operational Lead Sharon Uppal , Corporate & Community Development Lead Donna Sayer , Family Support Practitioner Elysia Davison , Family Support Practitioner Heidi Carter , Administrator & Project Co-ordinator Naomi Calabrese , Charity Administrator

Management Committee for the 2023-24 year

Cathy Landau, Trustee, Chairperson Kelly Chang, Trustee Andrea Cole, Trustee Lynn Howarth, Trustee Jen Morris, Trustee Linda Sabini, Trustee Lois Kim, Trustee—resigned 25.07.23 Lisa Oosthuizen, Trustee—resigned 11.12.23 Mel Ward, Trustee—resigned 30.06.23

Professional Services

Independent Examiner: Hilary Payne

Bankers: CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ Unity Trust Bank plc, 4 Brindley Place, Birmingham, B1 2JB Insurers: Zurich Insurance plc, The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ

Chartered Accountant: Stephanie James

Home-Start Telford & Wrekin is a charitable company limited by guarantee which is governed by Memorandum and Articles of Association. A Board of Trustees is responsible for the governance and management of the charity and employ a team of staff to recruit and train a team of volunteers who deliver support to families. New Trustees are recruited to the Board after consideration of an application form, references and Trustee Declaration and are subject to relevant checks. Trustees receive their initial training through an induction process where they meet with the Chairperson and staff and are provided with a range of information regarding the Charity including a full set of Policies and Procedures. All Trustees are offered the opportunity to attend induction training with Home-Start UK as well as on-going opportunities for both in-house and Home-Start UK in-service training.

Who were our Supporters?

For the year ended 31st March 2024

Sincere thanks to all the organisations and individuals who supported Home-Start Telford & Wrekin in various ways over the past financial year, including Corporate & Community Development Lead, Sharon Uppal, and our amazing supporters who took part in challenge and fundraising events.

Adams Grammar School Asda Foundation Katrina Baker Deanne Barnes Barratt Homes Big Give Trust Elizabeth Blakemore Bridge Inn, Trench BT Cadent/Centre for Warmth Children in Need Eve Clevenger Clicking Mad Co-op Local Community Fund CQS Solutions Roy Evans Lady Forester Trust Susan Gowers Cy Grove Gymphobics Haughton School Hollinswood & Randlay Parish Council Veronika Horvath Lynn Howarth Albert Hunt Trust Adam Kelsey Catherine Landau Lawley & Overdale Parish Council Guy & Karen Lewis Millichope Foundation J D Morgan National Lottery Novuna Business Cash Flow Oakengates Town Council Rotary Club of Wellington Shropshire Masonic Charitable Association Henry Smith Charity Dr Thomas Taylor Thomas Telford School Telford & Wrekin Council: Councillor’s Pride Telford & Wrekin Council: Family Hubs Tibbetts Group, Shrewsbury: Easter eggs Topinambour Trust Turas Accountants Waitrose (John Lewis Partnership) Wellington Cricket Club Wellington Town Council Mrs Wingfield’s Charitable Trust Diane Wood Woodward Trust Wrekin Housing Trust Wynn Foundation

Contact us

Home-Start Telford & Wrekin

8-10 Duke Street Wellington Telford TF1 1BJ

Telephone: 01952 872280

E-mail: info@homestarttandw.org.uk Website: www.homestarttelfordandwrekin.co.uk Facebook: Home-Start Telford and Wrekin Twitter: homestarttw

Other useful contact details:

Chief Executive, Home-Start UK

Clarence House, 46 Humberstone Gate, Leicester, LE1 3PJ T: 0116 464 5490

E: info@home-start.org.uk

Charity Commission

T: 0300 066 9197

W: https://www.gov.uk/government/organisations/charity-commission

Companies House

T: 0303 123 4500

E: enquiries@companieshouse.gov.uk

Home-Start Telford & Wrekin

Registered Charity Number: 1148269 Company Limited by Guarantee Number: 7004506

HOME4TARTTELFORD & WREKIN ACCOUNTS FOR ThE YEAR ENDED 31 MARCH 2024

Treasurer's Report Foi the year ended 31. Maich 2024 The Accounts have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in Ihe UK and Republic of Ireland (Charities SORP FRS 102. October 207 9), and with the Companie5 Act 2006. The organisation'5 funds are incorporated into one current and two deposit accounts. A portion of income is for 'specific purposes. andlor subject to Service Level Agreement$ (SS andlor ha5 restrlctions on its use. Financial posttion at the year end: Total reserves of rhe charity have increased by 32% since last year from £94,818 ro £ 124,828. Free cash reserves, which the charity is able to spend on any of its aims. have increased by 63% from £26.768 to £43.505. The Trustees belleve Home-srart Telford & Wrekln Is In a stable flnancial position.. The free cash reserves are sufficient to cover 6 months of unfunded salaries and core costs with no further funding, and the 2024-25 budget antlcipates that income will exceed expenditure without the use of its reserves. Principal sources of funds including fundraising: The prlncipal fund5 of Home-start Telford & Wrekin during the 2023-24 year came from- Children in Need - Teenage Parents project Henry Smith Charity - PR/Fundraising role National Lottery - Parents Matter project NHS - Smoking Cessation project Telford & Wrekin Council.. Family Hubs - Teenage Parents. Dads and 0.1 s projects Crants and donations of £1,000 or more were also received from.. Barratt Homes The Big Give Trust Cadent/Centre for Warmth co.op Local Community Fund The Lady Forester Trust The Albert Hunt Trust Guy & Karen Lewis The Millichope Foundation Novuna Business Cash Flow Thomas Telford School (via The Big Give) Telford & Wrekin Council.. Councillor's Pride Waitrose Uohn Lewis Partnership) Mrs Wingfield's Charitable Trust The Woodward Trust The Wrekin Housing Group Ltd (via The Big Give) The Wynn Foundation Fundraising income totalled £12.461 from activities including.. Adams Grammar School, variou5 fundraising activities Christmas gift wrapping Haughton School. variou5 fundraising activities Ironbridge Half Marathon Lawley Family Fun Day toy stall London Landmarks Half Marathon Muller, raffle We are hugely appreciative of all the funding receive from our supporters, regardless of the amount. Please see the Annual Report 2023-24 for a full list of 5UPPOrters.

Investment policy & objectives: Home-start Telford & Wrekin receives interest payable to the one current and two deposit accounts. The charity does not hold any other investments. A long-term objective 15 to raise funds to set up an investment fund from which the charity could receive an amount of income. Designated funds/Reserves: The Trustees took the decision in 2007/08 to put £42.700 aside for contingency purposes. Following annual re-calculation of potential costs this amount has been set at £73,900. The purpose of this money is to cover redundancy and perTrsion costs. Principal risks: The year %yas a very positive one and our currenr flnanclal position is good, however. the organisation has hisiorically depended on a small number of funders and their ongoing support has been short term in nature and is constantly under review. National Lottery and Children in Need funding will come to an end in the 2024-2 5 financial year and there remains the need to raise funds for both the current and future financial years. For thi5 reason, the organisation remains at short term risk. The Trustees receive financial information relating to actual spend versus budget, on a bi-monthlv basis. along Wlth an overview of total funds. Reserves and budgets are reviewed annually. The scheme has a strategic plan and there are sub-groups con515ting of management members who meet to address on.going needs. Continued effective operatlon of the organisation over the whole of Telford & Wrekln Borough wlll require long term guaranteed funding. Looking lo tho future The third year of the strategic review. funded by the Lloyds Foundation and HSUK. has been tompleted and work has begun on a replacement 5.year strategic plan. Employment of a Corporate and Community Development Lead continues to pay dividend5, Wlth funds being received from more diverse and growing funding streams. High profile partnerships secured by HSUK continue to raise awareness, profile. and funds. We remain, as ever. immensely grateful to all our partners for their invaluable financlal support. Cathy Landau Chair, Trustee Treasurer posltion vacant for the last 3 months of the 2023-24 accounting period.

HOME-START TELFORD & WREKIN BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Non*current Assets Equipment (not8 41 1.131 2,276 Current Assets Oebtors Inole 5) Cash at bank and in hand Tolal current assets 3,557 145,180 148,737 487 138,034 138,521 Current Liabilitles Creditors {notè 6) (25,040) {45.979) Nel assots 124,828 94.818 Funds of the charlty Restricted funds Inolè 7.1) Unrestricted funds (note 7.2) Total fund$ 9.401 115.427 124.828 4.399 90,419 94.818

HOME-START TELFORD & WREKIN STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 2024 Unrestricted Funds 2024 Reslricted Funds 2024 Total 2023 Total INCOME: Donations and legacies (notes 2.1 & 7.1) Investment Income 74,102 2,724 116,478 190,580 2,724 109,611 1,125 Total Incom0 76,826 116,478 193,304 110.736 EXPENDITURE: Raising Funds (note 3.1) Charitable activities (not8 3.2 & 7.1) (1,1461 (50,672) {1.146) (162,148) (1,287) (129,114) (111,4761 Total expendtturo Net Incomel(expendfture) Transfer of funds Total funds brougm forward Total funds carrled forward (51.8181 25,008 (111.4761 5.002 (163,2941 30,010 130,4011 119,6651 90,419 115.427 4,399 9.401 94,818 124,828 114,483 94,818 The statement of financial acliwt8s indud88 all gains and losses r8o)gnisèd in the year. All income and expenditure derives from continuiTrJ activities.

HOMETART TELFORD WREKIN NOTES TO THE ACCOUIITS FOR THE YEAR EMDED 31 IAARCH 2024 Note 1 Accountlng Pollclès 1.1 Basls of preparatSon These 8¢counts have been ared In 8cwrdarK fjth AccA)Unn9 ar Reporting by Charits.. Statement of R6¢omm$ndtrd Practic& applicatAè to th8riliès weparing Ihoir accg)unts in accordance with the FinancAal Reports'ng Stsndard In th¥ UK and RepUk of Irdatsj Ichwitios SORP FRS 102. 20191. and ¥th the Companies A( 2006. 1.2 Proparaiion of th• a¢Munts on a goino ¢on¢•m ba$1 The charity has sgcuied fundin9 fL¥ alloasl tho noxt 12 fflth$. Th• trust th8 dwrity to a )ing )ne•m. 1.3 Incom• Grant incom8 is roccJnised ¥then the thwity has entiuement lo th8 fuThJs. any cmjioons otta¢h8d to th grants have been mgt. 11 1$ tho1 th¢ inctfft bo fy¢dv•d 8nd tr amwnt ¢8n b• m•asur•J roliatAy. Donalions ore Induded in the year In ¥hNch tly we rfur¥atrAe. rd the carity becomts8 •nfjY•d to th 1.4 Intere4t r•ceivable Intarast on lunds is included tten r8c8fv8Llo arKt th8 arn L¥n be m8asui8d r8llabty by the drfty. Thls t8 nomial upon notM¢ation of th8 int8rnst paid by th& bank. 1.5 Fund COuntIng Unreslricled funds are ayall•le lo spoThJ on actfv¢bes that fiwllw any of the of Iho dwrfty. O•skJnal•d fttrnd8 are unrestricted hjnds that truoes have al tholr di8cretion to sel aside lor ¥ wffl¢ R8slrtct8d fvnds are $ol¥ly Lrs¢d for parli¢ular 8rg0$ 01 thg ¢haritys th $rrified by tho donor. 1.6 Fund$ r•c•lv•d u an ag•nt Funds received by the charity acting a$ an 8g8nt are not rwnlsed as an asset in Ihe acc¢Jnts th& fund$ ar• rt 1th1n its control. Consequently. the recwpt of lund5 as agenl is rwnised as inc4Jme rT is 11$ distributiL recconi88d as expendltsjre in t $tt¢menl of fin4ffA•I actwitso8. 1.7 E¥p•ndlturn ExpenditUT• is f¢cc•JnS$•J th•r• is a l•go1 ty c¢nstru¢tive ctylgaikn) io nwko a p•yffnl 8 thlrd porty. proboble that60ttment vhll r•quw•d and th• arytsjnt cl t nrj r¢llabty. 1.8 Tnglbl• flxtrd Mets Costs ar& capltalisad rf th• 8SS•t C8n used lor mor• th8n on• y•ar. Tangit4è fix8d assots ar• Irthlly rrnasured al cost and subs8qu8ntly m8asur•d At cosl nat of d8pr8ci8tion any impainn8nt lossas. O•prod8Jrn 1$ r¢c4nls•d lo off the c¢sl of •ss¢ts resldu4 v¥luo8 ovw thelr useful Ilvgs on the fdlolng Equlynént 25% $tr¥lgM11 1.9 D• Prepayments are valued at the arn1 pwbd 1.10 Ca4h *t b•nk and In hand CAsh at b8nk Aré In hand Incl(ths eosh arnj 8tr•Jt tm hwty Ntwld in¥•¥trrt.

HOMETART TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 AIARCH 2024 1.11 Creditor5 Other ¢rgditors aro recowlsed charity has ¥ r¥wlb"w frrrfn a pgst aV8nt that 11 proba rgsutt In the transfar ol ftnds to a thlrd p8ty and thè arrbyjnt due to Salt the can bè meayjred rdl8bty. 1.12 Penslons Home-stsrt (nIbLrt8S 5% of emF4oyws' salaries into pe1 ScmeS cl staff. Note 2 Income Thi$ yoar Lasl year Grants & Trnst Irwn• Donatiot)s Fundraising Famlly Events 47.935 12.986 12,461 720 74.102 13,241 2.2 6.447 575 23,165 Note 3 Expendltur• J.1 Anatyili ol •xp•ndllur• ¢)n rnl•lng lund• Thls yoor Last year Fundr•lslng costs 1.146 1,267 3.2 Jnaly•l• al •xp•ndltsK• on tharft•bl• •ctl¥l This year Last yoar St8ff ¢0818 Stsff trawl •xp•nws Staff away days Accourrting Volunteers. Iravel expenges Volunteers. 6v8nts & tyn8 Course51tralniThJ Printing, postsge & slalk)n•ry Telephone & Intemet Creche Rent and room hire In$uran¢gldo18 prol¢¢llon Hom•-Start UK Equipm•nt axwns•d Llcènc*$, repair$ 8rK1 s•NklThJ CRM Dgpr&¢I•0n F8mlly Evènt$ M8t•rio1$ Refreshments DBS Checks Advertising Miscellaneous 122.863 1,437 140 4,777 1,782 137 272 239 100,289 120 4.450 1,927 116 320 877 4,IS5 4,276 1.514 2.370 258 1.164 1,993 474 920 3.284 1.830 694 282 471 351 616 1.142 243 2.918 873 162.148 886 129.114

HomETART TELFORD WREKIN NOTES TO THE ACCOUNTS FI)R THE YEAR ENDED 31 MARCH 2024 3.3 Tru5tee$ expenses This yr Last year Numbef Ot rmstees vtho V+ere paKI exr Total amount paid for travel exFenses £0 £0 3.4 Staff colts This yoar Last year Gr0&8 salari95 Enwloyees nou81 Iul8e ¢ts P¢n$ion ¢o$ts 115,140 2,677 4,846 122.663 94,619 100,289 3.5 Averg• numb•r ol•mpl¢>y•H In th• y•ar Th1$ y8ar Last year Charftsbl¢ activilio8 3.6 Inthwnd•nt examln•r P8ymenls made for the indeFondent examinatic ol th8 pxojurts lad £2rA). Not• 4 Tanglbla Flxed A••ets 4.1 ol ToIts1• Flx•d AM•t• Equlpm8nt Balance at 1 Awll 2023 Additions Oisposals Balance at 31 March 2024 10,320 914 13.0(KJl 8.234 8018n¢¢ 411 Apll 2023 Dlswsals Charg¥ for thè 88lan¢¥ 9131 M•r¢h 2024 13.0(Xll 2,059 7,103 8818nc• 8t 1 Apdl 2023 Ba18nce gt 31 March 2024 2,276 1.131 Nots S Debtorn and Propaymonts 6.1 Analyls ol D•bt<v• Amwnts falllng •AtNn 1 yr L8St yegr Ae¢ru•d Incom• Pr•p8ym•nts 557 3,557

HOMETART TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 PAARCH 2024 Note 6 Crndllorn and accruals 6.1 Analysis of cr•ditors AUnts falling due %sithin 1 y&8r This year Last •r Accnjals short.temi c4jmpet6d absenc•s (Pdlday pgy) PAYEINI Liabt'lity Deferred incc¥ne 3.rffj7 1.958 3,505 1,150 1.385 39.939 45.979 18.319 25.040 Deforred inc£me r•lalgs b fundir4 frtyn Th¢ Nalffial Lott Ctrwlthn In Need. Notè 7 Fund• Note 7.1 RMtrSct•d incom• fund• Bal8nc• ot 01104Q023 Eyndlluro Transfor Balanc• gt fromlltol 3110312024 unrestricted fund8 Chlldr•n In N•gd- T•waw parts Coundllorfs Prido Homewsiart UKICadont- Centre For Womith Henry Smith J D Morgan John L•w$ LaeY and 8rd810 pa8 N8tthal Lottery Nati81 Lotl&ry- IT NHS- Smcing C8s88li Shrop5hire Masonlc Charitsblo As%)uo Telford & Wr8kin Family Hubs Wrekin Housing Group Lid Wynn FoLtndatSon 1510) 10,LKQ {11,178} 11,6881 2,188 12.1881 {17,) 100 1901 (sc) 137,9921 11.4931 (15.6491 310 1988) 1,493 36,815 12,1651 21.375 6,730 25.X¥) 119.28fj1 12,5C(tl 6,214 116,478 111.476 Chlldf8n in N8•d.' T•èn8p Prol•cl.. To (Igliver 11-being SUPFrfYt lo children and yourrfJ pe08 experienang teenage parenthood in TeNord & Wrekin. Actlvttios 8lm to irnm 0)nfir?. reduce isoiaticn and improve relationships. Coyncillorfs Pride Grant8.' Grants SUPF#Jted Ihe prowsion of a Triag8' sty• sthvic•, woviding t•l•phon•lonlin8 support lo lamilies awarting the placernent of a horr•visthng volunlw. and $upp)rting Ihe re¢ruilmonl and tralniw of nèw 18mlly SUPF4>1 vdunt¢or¥. HSUKICad•nt.. Ttrwards thè [O¥Is of Ch8tteth>x and Playiro ToNr groy. hald In t•mi-thn• at H8dley Learrtng Community, paren1$ and chlldren. Tr gnjups enc¥)urage social intèr8Ction and include craft adSvltl8S, 80ng tlmo and th8 Pfovlsth of 91thY 8rwcs. H¥nry Smlth.. FurKlrng lo gjvqr ccffe cg)sts, tU•Ards slaff hws fu a PRlfunthlskng rolo. The alm of thrs rrA• Is to diversify fijndlng and improve use of teChn03Y and social med4 in order to strengthen aThJ Improve the ¢harftVs profile. as 11 as to r8ls• fvnding from n•w source3. makir#J it I3 rlt cffj grants. JD gan.. A staff away day hekl 17 Cttotor 2023. to suppty1 slaff wellbeing. John Lows.. provisi of £4(K) ol John Lvhis Partn8rship os Port ol lh¢ Hearthy. H8ppy Homo initSative. Lavley & Overdalo Parish Ctyjncil .. Gr8nt t(yardS a to purchase a CRM system to improve suslainatrAlity by delivering irnproved administraiw pr0$$ of all family rgfwrals and Volteers.

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 PAARCH 2024 The National Lott8ry.' This grant wll enable ith more thiklrèn aNI f8mil8s impacl&J by issues induding Isolalffj. mental or physical heatlh problems. and dcffiesuc aJ$e. As Kpll as Irang the number of lamili8s WOad vAth through core homevvisityng Kfjk, the wt V11 a150 fl a'me fime, p. wead geowaphic8My across the Borough. These groups %%ill enable mothers experiencir¥J knw nK(Ymental health issues to meet and talk to othets In simllar rcumstances and enjoy I'me to lhemsefves thetr dNklr8n ar8 cared in a creche. The gr(p5 wll indud8 exerases to improve heath and SelfleeM as ¥bEII as talks by ielevant professionals. National Lottery- IT". To upgrad& our IT capality during the fitst hxkd¢M to tsnb us to rrthe lo vifbjal platrorm$ In order to continue lo suppcwt families effecbvdy aThJ communute as a stsff t&am. NHS Smoking Cessation. To provide SUFF4Xt to w•1 have quit 5mokiwwJ dlng wegnarw. lo rernain smoke free after the trrth of Iheir child. Shropshire Masonic chri1ae As6Oaat'. Grant tV•v8rds the prow'sion of Chatterbox and Haying Together grwp$. held In leTm.'m? at Hadley Le8mirg Ccrfnmunity, lor pwents aTrJ kYtrschc¢4 thIbJn. The groups encourag• social Int¢r•¢tkn and IrKludt ¢r8ft ¥divlO•s. Ilrn and tho wovlswt of sna¢k$. Telford & Wrekin Family Mubs.. Funthnq fiv 3 m"e¢ls in 202>24 finwK4al year.. T•enffje Par•nts M8 Time- a ten tlmè. wo&kly m8et up for t88nage p8r8nts. vrtth u8thè provisi for thth"r childr8n. ktlvlts"•s Indud8 viting wofes$ion8ls. soft play and cralting. Squa(l- In'allY a tornFtime. gn)up lu dads and pr&schoc4 children Ich has •volved to 8 monthly m6•t al a Ictal 8Y c•ntr•, 4ccomp•nièd by suppmxl provKl8d on WhatsAFP. 0.1s Bump to Baby, Ercdl- 8 temFtim• maet for a kvegnary ry th'ld LV to th8 ap of 1 year. lThts'alfy h•ld In Wellington. the group now meets in High Ercall. Wrekln Housing Group Ltd.. Grant t(ywards a bjnd to purdw80 a CRM $tern to impTOV8 8UStalnabillty by dollvortrwJ improved administrative Pro881n9 of all family referrals and vdun(0ors. Wynn Foundalkn.' Fundbng tomqrds ts misim CA Chatterbox Playing T¢ythr groups, hld in temi-tiTh at Hadley Leamlng Communtty, parents 8nd ¥ThPS •nctyJTap sc¢lal intsroctlon and IndJ• craft 8etlvll8s. song dmè gnd th• provisknn of hèallhy 8n8cs. Not• 7.2 D•lgrnt•d Fund• £73,900 of the unrestrfct•J fvrwjs Ire egn•tj ftwvJB fiiL* hav8 been set a8kle for tenal redundancy co$l$. Note 8 Other Inlomiatlon Hom&St4rt TeNord & Wr•kln Is a thate ccfflpany limited by gwantoe aTrd Inral&j in England. Its rnglslergj offlc8 Is.. 8-10 Duk• Street, Wolllwcffj, Tth TF1 1BJ

CHARITY COMMISSION FOR ENGLAND AND WALES Independent examiner's report on the accounts Section A Independent Examiner's Report Report to the trustee$l members of HOME-START TELFORD & WREKIN On accounts for the year ended 31 MARCH 2024 Charity no (If any) 1148269 Set out on pages I report to the trust88s on my 8xaminatbon of th8 acc£)unts of the above charity {Ihe Trust.) for the year ended 3110312021. Responslbllltles and basls of rnport As thé charitys trusttss, you are responsible for th8 pr8paration of the accounts in accordance wth the requirements of the Charitiès Acl 2011 {"the Ad"). I repcKt in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrwng out my examination, I have followed all the applicable Direclions given by Ihe Charity Commission urKJer section 14515Xb) of the Act. Independent I have completed my examination. I cJ)nfimi that no malèrial matt8rs have éxamlner's statement come to my att8ntion in c£tnnection wth the examination which gives m8 cause to beliève that in, any material respect.. the accounting records were not kept in accordance with s8ctlon 130 of the Charities Act,. or the accounts did not ac())rd wrth the aCunting reo)rds', or the accounts did not comply with the applicable requiremenls conc8ming the fom and conlant of accounls set out in the Charities (Accounts and Reports) Regulations 2008 other than any roquirèm8nt that the accounls give a 'true and fair, view which is not a matter CLYtsidered as part of an independent examination. I havè no concerns and have Come across no other matters in connection with the examination to which attention should be drawn in this report in order lo 6nab50 a proper understsndin9 of the ac(x)unt$ to b8 reached. Slgned: Date: 2810812024 Name: Hilary Payne Relevant professlonal qualification{sl or body {If anyl: AAT Level 4 Address: 12 Mill Farm Drive, Randlay, Telford TF3 2NA IER Oct 2018

Section Disclosure Only complete if the examiner needs lo highlight material matters of concem (see CC32, Independent examinatK)n of charity accounts: diredion8 and guidance for examiners). Glve here brlef detalls of any Items that the oxaminor wishos to dlsclose. IER Oct 2018

HOME4TARTTELFORD & WREKIN ACCOUNTS FOR ThE YEAR ENDED 31 MARCH 2024

Contents

Mission Statement

Introduction

Signed:

Chair’s Report

Catherine Landau

Caia Bryant-Griffiths

Operational Lead’s Report

Vikki Thomas

Sharon Uppal

A Taste of Home-Start Support

Family 1585:

Family 1570: Lottery ‘Me Time’ group:

Family/Volunteer 551 feedback regarding the King’s Award:

Teenage ‘Me Time’ group: Family Nurse feedback:

Objectives for 2024/2025

The Home-Start Telford & Wrekin Family

Home-Start UK

223 families

Volunteers

Staff Team

Management Committee for the 2023-24 year

Professional Services

Who were our Supporters?

Contact us

Home-Start Telford & Wrekin

Other useful contact details:

Chief Executive, Home-Start UK

Charity Commission

Companies House

Home-Start Telford & Wrekin