2023-03-31-accounts

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Annual Report 1st April 2022 to 31st March 2023

Because Childhood Can’t Wait

Contents
	Page No.
Chair’s Report	1
Manager’s Report: Caia Bryant-Griffiths	2
Senior Co-ordinator’s Report: Vikki Thomas	3
PR & Fundraising Lead’s Report: Sharon Uppal	4
Public Benefit Report	5
A Taste of Home-Start—feedback	6
Objectives for 2023/2024	7
The Home-Start Telford & Wrekin Family	8
Who were our Supporters?	Inside back cover
Contact us	Back cover

Mission Statement

Home-Start offers support, friendship and practical help to parents with young children in local communities throughout the UK and with British Forces in Germany and Cyprus.

Home-Start offers a unique service. We recruit and train volunteers who are usually parents themselves, to visit families with at least one child under 5, at home, and offer them informal, friendly and confidential support. We also support through groups.

Introduction

Home-Start Telford & Wrekin has been supporting local families for 34 years this year; we provide a core home-visiting service, self-esteem courses, mental health support drop-ins, teenage parent support and parent and child groups. The core service of Home-Start is to provide weekly home visits to young families under pressure to give parents the support they need to give their children the best possible start in life. We work with carefully selected, vetted, and trained volunteers who are matched with parents to provide friendship and emotional and practical support. In addition to volunteer and group support we have active social media channels providing information and signposting to other sources of help.

This report was adopted by Trustees on 26th September 2023

Signed:

Catherine Landau, Chair, on behalf of Trustees

Chair’s Report

For the year ending 31[st] March 2023

Home-Start Telford & Wrekin – changing times continue ...

It can be hard to separate the years, whether it be the ongoing activities, when new ones started, or the impacts of the stressors in the economy having escalated. However, it makes the supporting work of our Home-Start even more critical for families, and I’m especially proud of all our staff and volunteers, who have continued to give of their time, energy, and commitment to respond to the ever -growing needs. So I’m also taking the opportunity to thank again the volunteers to whom we awarded the Tracy Chilton Award at the AGM. This annual award, in memory of our Clerical Assistant, Tracy Chilton, is to acknowledge outstanding service from Home-Start volunteers, and this time we decided to make the award to several of them: Wendy Holton: Home-Start Telford & Wrekin’s longest serving, active, family support volunteer, and her support to staff with various tasks. Elysia Davison: in supporting individual families, facilitating courses, groups, and helping staff with various tasks. Pat Murray and Sandra Ashton-Cox: for their facilitating of family groups at Hadley Learning Community. Mel Ward: for her long service of 8 years on the Trustee Board. Her calm overview of issues and constructive perspectives have been invaluable.

This year we’ve had a range of changes in the Home Start Telford & Wrekin family: Trustees: Deborah Knight, our newest Trustee at the time, stepped down due to family commitments changing, but we had 2 Trustees join – Jen Morris: already known to some as a home volunteer, who is emerging as a budding social events planner too, and Lisa Oosthuizen - who also valiantly stepped into being our Treasurer (thank goodness!).

New staff member: Elysia Davison joined us in January, and in a new role co-ordinating supporting new mums in Telford and Oswestry to stay quit from smoking since in pregnancy. A changing role: Sharon now has a dual role too, to develop our public relations and marketing ... I can barely imagine the heights her enthusiasm and energy will take us to! New volunteers: who have undertaken the training and are being matched to families: thank you - you are the lifeblood of our service ... and we are happy to welcome more of you! Have you noticed the development pathways of some of our volunteers to trusteeship and role development? We have many ways you can contribute that are always good on a CV too!

A goodbye to Jacqui Seymour: who has been our T&W Council member on the Management Committee for several years, sadly stepped down at the end of January. We have been very fortunate to have Jacqui, who consistently attended, contributed and supported our efforts.

Reviews of governance, raising our profile – the former, not the most exciting topic perhaps, but vital to our stability and ensuring we’re at strength to continue flourishing and included ensuring we met the requirements of the new Home Start UK agreement. Building up partnerships are developing with ‘Unlocking Potential in Telford’ (UPiT), and we applied for the (now) King’s Award for Voluntary Service: good news on these next year we hope!

Our funds are in a healthy state again this year, for which our continued thanks go to Caia, our manager, for additional successful bids, and from Sharon, within her new role. However, we continue to plan to secure longer term, and sustainable, funding, combined with continued support from local sources: you remain invaluable, and my enormous thanks go to you all.

Catherine Landau

Manager’s Report

For the year ended 31st March 2023

2022 -23 has been a year of consolidation of structural changes and development work. One of our developments from last year was a new PR and fundraising post to promote our work, increase our network of supporters and bring new funds in—all essential for developing our presence and ensuring that we are here for the long term. This work has gone extremely well but is still in its infancy and Sharon Uppall, our PR/FR lead postholder, has ambitious plans for this year and beyond which will massively increase our profile and bring new sources of funding in.

Development support from Lloyds Foundation continued with a consultant who worked with trustees to review their skills, interests and how they can best support the Board. The consultant was very impressed with the current Board; her in-depth work has been very useful and has resulted in a comprehensive action plan to further improve engagement and productivity.

Family work has been busy as always and the difference we can make to families under stress is what makes our work so rewarding. Our groups are once again thriving and our ‘Me Time’ low mood group and ‘Something More’ courses have produced excellent, inspiring outcomes for families. Hybrid working continues to be part of our support portfolio and we have an active minimal support triage service to provide support to families waiting to be matched with volunteers. Our new family support staffing structure is working well.

A meeting at the end of March brought exciting news about contributing to the new Family Hubs with teenage parent work and an invitation to quote for 2 new drop-in groups in the north of the borough and a dads group. The Children’s Centre that we run at HLC will also become a Family Hub later in the year.

In December we finally agreed a project plan with Health to work with postnatal smoking cessation; we recruited a new member of staff, Elysia Davison, to deliver this project as well as having some hours to support more families with core support. Elysia is an ex-volunteer who previously worked as an antenatal smoking cessation support practitioner for the health service, so she has slipped into the role seamlessly and is a valued new member of the team.

Zoom continues to be a useful tool for meetings and some volunteer supervisions; management/ trustee meetings now convene using a mix of face-to-face and Zoom to meet the needs of all. Last year saw our first use of remote volunteer training as there is now an online volunteer preparation course – this is combined with face-to-face meetings so we can still get to know the volunteers (essential for matching with families).

Our other major technology focus has been driven by a need for a Customer Relationship Management system, we have obtained some funding towards this and have carried out a thorough analysis of our data; we are now at the stage of choosing provider.

Networking continues to be a big part of my work and I attend a number of council and health Boards/meetings as well as VCS groups – some online and some face-to-face.

Home-Start UK have updated their Quality Assurance programme and we are among the first schemes to be assessed under the new system. There have been some inevitable issues/glitches and feedback has brought some changes which will benefit future local Home-Starts assessed under the system. We had to submit our desk top evidence by the end of March – this was very time consuming, and the system was laborious, but we met our deadlines; we are now waiting for stage 2 which includes interviews – this has been delayed due to calendar clashes and staff changes at Home-Start UK.

Our staff team, family support volunteers and trustees have, as always, been incredible in their hard work in support of each other and our vital work – thank you to all of them!

Caia Bryant-Griffiths

Senior Co-ordinator’s Report

For the year ended 31st March 2023

I always find it difficult to produce a report that focuses on the previous year, as we all naturally tend to concentrate on our latest families, projects, and groups, but a quick flick through my diary reminded me what a busy year it was.

We began the year part way through a Something More Course in Brookside. As always, it was rewarding watching the women on the course develop more confidence, improve their communication skills, learn to set boundaries and goals, and generally develop strategies to increase their happiness. For example, one participant explained on week one that she had never left her daughters with anyone before, not even her husband or mother, due to her anxiety. As the weeks went on, through gently challenging what fears were real, what was true, what was important, she began to make real changes in her life. Towards the end of the course, she told me that she and her husband had been to a friend’s wedding, staying over at the hotel while the children stayed at their grandma’s! We were all so proud of her, but best of all, she felt proud of herself. Later in the year we held two more equally successful courses, one in Hadley and one in Sutton Hill, and again, it was an absolute privilege to watch these women develop their confidence and self-esteem. Participants from these groups have kept in touch with each other and have said that the course has changed their view of the world. Some of them continued to meet at our Me Time group, which offers them time to focus on things they enjoy, rather than their everyday responsibilities. The way this group have bonded and support each other is incredible.

We also started the year part way through a Volunteer Preparation Course which was held in the training room at CAB. Those of you who know me well can imagine how I felt when I was told to surrender my beloved flip chart for a smart screen, but I’m completely converted! To be able to share documents and websites in a few clicks was a revelation! The lovely new volunteers were very patient with me and SUPERSHARON was also on standby in case of IT emergency! By the time the Autumn Prep Course arrived, we were even managing to have zoom participants joining some sessions simultaneously!! Obviously, welcoming such a great group of new volunteers to the team is the biggest win of all, but it was probably time I joined the 21[st] century!

Our volunteers continue to provide bespoke emotional and practical support to their families with passion and dedication, going the extra mile to help nurture and support in a way that is truly awe inspiring. Whether it is supporting an individual family, groups, courses or working as a Trustee, we are truly grateful for all their hard work and are very much aware that without them, there is no Home-Start Telford & Wrekin.

In January Elysia joined us to work on a health project. Her skill with families, as well as her warmth and good humour, have already made her a valued colleague and friend.

In conclusion, it’s been another very busy, successful year and I’d like to express my personal thanks for your support in making this happen.

Vikki Thomas

PR & Fundraising Lead’s Report

For the year ended 31st March 2023

Well, it’s been a truly busy year since taking on my new role as PR & Fundraising Lead with Home-Start Telford & Wrekin, and I must say, I've loved every second of it! I've been working on building relationships with local stores and businesses to help raise our profile as an organisation. This is something I will be prioritising in my second year, as there is a lot of work still to be done.

Throughout the year we had various organisations hosting fundraising events for us, with Nuffield Health, Telford, raising over £1,600 from a 4-hour Spinathon - a phenomenal amount raised! Home-Start also participated in the Christmas Charity Wrap at Telford Town Centre in December, and we couldn't have done it without the help of our wonderful volunteers, Trustees, local businesses, and TCAT. It was truly heartwarming to see everyone come together for such a great cause, even if it was one of the most stressful weeks of the year for me!

I am so proud of our amazing team of 9 runners, including the incredible Elysia, who all completed the challenging Ironbridge Half-Marathon in March, whilst representing Home-Start and raising vital funds for our cause — their dedication and perseverance on race day was truly inspiring, especially considering the gruelling hills that come after mile 8! We couldn't have asked for a better group of individuals to represent us, and I will be forever grateful for their support and commitment.

Even though I have largely stepped away from family work, I continue to run the Teenage Parent ‘Me Time’ drop-in group. This year, unfortunately, attendance at the group decreased and so the decision was made to relocate to a more central location to make it easier for parents to get to. The group means a lot to me personally and I'm hopeful that the new location will attract more attendees and continue to provide support to teenage parents.

I am eagerly looking forward to next year and have big plans to build on this year’s successes and look at ways for growth both online and with corporate partners. Witnessing the remarkable things we can accomplish through collaboration is truly inspiring!

I would like to give a big shout out to our amazing volunteers who have been such an incredible support to me this past year. I would also like to extend my gratitude to our Trustees and the staff team who always offer advice, encouragement and cheer me on when I need that extra push!

However, first I need to put on my running trainers and Home-Start t-shirt for the London Landmarks Half Marathon on 2nd of April 2023, along with my fellow running buddies Paula, Jane, and Deb's. I am feeling both excited and nervous about the race, but I’m determined to do my best and wave the flag for Home-Start. Wish me luck!

Sharon Uppal

Public Benefit Report For the year ended 31st March 2023 The following is a report illustrating how our work this year has related to our constitutional objectives: The objects for which Home-Start is established are:

a)
To safeguard, protect and preserve the good health, both mental and physical of
children and parents of children.
In order to meet this object all volunteers and staff are vetted and comprehensively
trained. Training is refreshed annually. Volunteers are carefully matched,
supported and supervised. Families are supported with a range of issues and our
work is aimed at promoting wellbeing – both mental and physical . Our National
Lottery funded Parents Matter project supports families with issues of isolation,
mental and physical health problems and domestic abuse. Home support visits are
supplemented by ‘Me Time’ groups where mothers’ experiencing low mood/mental
health issues can meet and talk. The format for these groups includes exercises to
improve mental health and self esteem, and talks by relevant professionals. Our
Children in Need funded Teenage Parents’ Project provides group support to
teenage parents and their babies as well as helping them to get out and access
appointments and community facilities. Newly referred families receive telephone/
online support in the interim between referral and the placement of a home-visiting
volunteer, ensuring families are supported from the outset. We also deliver
Something More Self Esteem Courses for vulnerable women.
b)
To prevent cruelty to or maltreatment of children.
As above plus we maintain effective working relationships with other professionals
in the sector. We attend safeguarding and family support meetings, and the
manager sits on the Safeguarding Children Board.
c)
To relieve sickness, poverty and need amongst children and parents of children.
We signpost and accompany families to access specialist financial advice plus we
help them think about ways to maximise their income, including introduction to
community grocery stores and cooking on a budget. We access grants for items
such as fridges and cookers, plus have accessed holidays and summer days out for
some families. Donations of food hampers, and items such as shoes and slow
cookers are distributed to those most in need. Families are supported with medical
issues and appointments and a healthy lifestyle is encouraged.
d)
To promote the education of the public in better standards of child care within the
area of Telford & Wrekin and its environs.
The needs of the child are paramount throughout Home-Start’s work.
Our volunteer preparation courses include content on ‘Meeting the Needs of
Children’. All staff and volunteers model and encourage positive interaction with
children. All groups and courses aim to offer support and information to enhance
parents’ skills in raising their children.
The charity’s Trustees have paid due regard to the Charity Commission guidance on public
benefit in deciding what activities the charity should undertake.

A Taste of Home-Start Support

HLC family became volunteer:

Professional:

Strengthening Families Worker:

“I feel Home-Start really provide an invaluable service to support families and I have started my journey to volunteer at this organisation so I could help others. The prep course, I have begun will allow me to volunteer on completion. I am very keen to give something back to the organisation that really helped me. Due to my life experiences, I feel I would be able to help those in difficult and challenging situations. I have volunteered previously for good causes, but I think this organisation will allow me to make a real difference to families.”

Email received following the Something More Course held 11[th] Jan – 29[th] March 2023:

“Thank you for the delivery of a fabulous course, the ladies I put forward absolutely loved the course and their confidence is obvious to see now, they are getting involved in things they wouldn’t of done previously, so great job, and well delivered” … ”thank you for all your hard work, it has made a great impact on some wonderful people.”

Something More course participants:

“This course helped me to identify and re-enforce my boundaries. I now know how to make myself heard and understood if things upset me.”

“The course has given me a safe space to discuss my insecurities and helped me to gain confidence.”

“This course has helped me to deal with aggressive or abusive people, I am now able to stand up to them and challenge their behaviour.”

“Being a mum, I felt I’d lost my identity but I’ve remembered who I am!”

Me Time Group participants supporting one-another:

16.01.23

“Today in the group, one mum shared that although her children were born in this country, she didn’t currently have a ‘right to remain’. Another mum said, “Oh yes, this happened to my partner, you can look at the information on the gov.uk website”. She then found it on her phone and showed it to the mum. Mum explained, “I already have the forms but I can’t do it by myself”. The other mum quickly found the number for an organisation who could support with this and gave it to the mum.”

Family 1524:

“ I just wanted to say thank you to you and Home-Start, it’s been such a positive experience. I have never felt as comfortable with anyone else around myself and my child, but I felt completely at ease, so thank you so much.”

Objectives for 2023/2024

Expand our service to support more families under stress with a variety of service provision.

Recruit a marketing and
communications Champion

Family Hub work:

Develop/expand our teenage parent work
• Start a dads group
Open two new groups in the north of the borough
• Promote/develop HLC as a Family Hub

Choose and put in place a new Customer Relationship Management system and improve data collection/analysis to enable impact and outcomes to be easily articulated

----- Start of picture text -----
Develop a
succession plan
----- End of picture text -----

Further develop our use of IT systems/social media and train staff

Continue to diversify funding and raise sufficient income to maintain and increase service levels

Recruit quality staff, as needed, to meet expansion

Recruit and train enough new volunteers each year to meet service needs

Review staffing structure

The Home-Start Telford & Wrekin Family

For the year ended 31st March 2023

Home-Start UK

for legal guidance, quality resources, training, policies, Quality Assurance etc

152 families

(home-visited, Something More courses, Me Time groups, Teenage Parent group and Chatterbox and Playing Together groups). Some families access more than one project.

Volunteers

Bernice, Brenda, Caroline, Charlotte, Claire F, Claire R, Courtney, Deanne, Donna, Elysia, Fiona, Hannah, Jen, Jude, Laura, Leeann, Linda, Lisa O, Lisa P, Liz, Margaret, Maryke, Michelle, Pat, Rebecca, Richard, Samantha, Sandra, Sara, Sarah H, Sarah J, Saranjit, Tanya, Tina, Wendy

Staff Team

Caia Bryant-Griffiths , Manager Vikki Thomas , Senior Co-ordinator Sharon Uppal , Co-ordinator/Fundraiser & PR Lead Donna Sayer , Family Support Practitioner Elysia Davison , Family Support Practitioner Heidi Carter , Administrator & Project Co-ordinator Naomi Calabrese , Charity Administrator

Management Committee

Cathy Landau, Trustee, Chairperson Andrea Cole, Trustee Lynn Howarth, Trustee Lois Kim, Trustee Deborah Knight, Trustee—resigned 26/09/2022 Jen Morris, Trustee Lisa Oosthuizen, Trustee Linda Sabini, Trustee Katie Shoosmith, Trustee—resigned 24/11/2022 Mel Ward, Trustee Gayle Desouza, Health Representative Cllr Jacquie Seymour, Telford & Wrekin Council

Professional Services

Independent Examiner —Hilary Payne

Bankers —CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ Unity Trust Bank plc, 4 Brindley Place, Birmingham, B1 2JB Insurers —Zurich Insurance plc, The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ

Accountant —Stephanie James

Home-Start Telford & Wrekin is a charitable company limited by guarantee which is governed by Memorandum and Articles of Association. A Board of Trustees is responsible for the Governance and management of the charity and employ a team of staff to recruit and train a team of volunteers who deliver support to families. New Trustees are recruited to the Board after consideration of an application form, references and Trustee Declaration and are subject to relevant checks. Trustees receive their initial training through an induction process where they meet with the Chairperson and staff and are provided with a range of information regarding the Charity including a full set of Policies and Procedures. All Trustees are offered the opportunity to attend induction training with Home-Start UK as well as on-going opportunities for both in-house and Home-Start UK in-service training.

Who were our Supporters?

For the year ended 31st March 2023

Sincere thanks to all the organisations and individuals who supported Home-Start Telford & Wrekin in various ways over the past financial year, including Fundraising Lead Sharon Uppal and her incredible recruits who took part in challenge events.

The Asda Foundation Barratt Homes Children in Need Baron Davenport’s Charity Roy Evans The Lady Forester Trust Dean Harris Home-Start UK Lynn Howarth The Ironmonger’s Company John Lewis Partnership C Kaur Catherine Landau Lawley & Overdale Parish Council Guy Lewis Lloyds Bank Foundation Madeleys Surveyors The Millichope Foundation The National Lottery Rotary Club of Wellington Donna Sayer Stirchley & Brookside Parish Council David Thomas Vikki Thomas Bill Tomlinson Telford & Wrekin Councillors’ Pride Fund M Uppal The Virgin Money Foundation Waitrose Ltd (Newport) White Stuff Wrekin College The Wrekin Housing Group

Gifts in Kind:

Admaston Methodist Church: toys and knitted goods BT: 20 Samsung Galaxy Tab A7 Lite + Christmas toys for families Christmas Smile: Christmas Party gifts Church of Jesus Christ & Latter Day Saints: chocolates & biscuits for families Sharon Dalton: Christmas gifts for families + craft items Elysia Davison: 3 x £5 Sainsbury’s vouchers Ironbridge & Severn Gorge Lions: Christmas food hampers Linus Project: Baby quilts Little Stars: Christmas gifts Morrisons, Wellington: Easter eggs and various grocery items White Stuff: various merchandise for families & volunteers

Contact us

Home-Start Telford & Wrekin

Room 23 40 Tan Bank Wellington Telford TF1 1HW

Telephone: 01952 872280

E-mail: info@homestarttandw.org.uk Website: www.homestarttelfordandwrekin.co.uk Facebook: Home-Start Telford and Wrekin Twitter: homestarttw

Other useful contact details:

Chief Executive, Home-Start UK

4th Floor, Arnhem House, 31 Waterloo Way, Leicester, LE1 6LP T: 0116 464 5490

E: info@home-start.org.uk

Charity Commission

T: 0300 066 9197

W: https://www.gov.uk/government/organisations/charity-commission

Companies House

T: 0303 123 4500

E: enquiries@companieshouse.gov.uk

Home-Start Telford & Wrekin

Registered Charity Number: 1148269 Company Limited by Guarantee Number: 7004506

Hoffltrstart Ttlford & Wr*klTh Room 23 40Tan Banl Welllngton Telford TFI IHW Info@homestsrtt•ndw.ory.uk w4¥w.homestarttellordandwreklnxo.uk 01952 872280 HfvME STIRT Telford & Wrekin Annual Accounts For the year ended 31, March 2023 Lisa Oosthuizen Director Approved by the Board on: 26" September 2023 COMMUNrrY FUND Pride in Lgtsr Charity No. 1148269 Company No. 07004506 Registered offKe.' Rc4)m 23. 40 Tan Bank. Welltngton, Telford, TFI I HW

Treasurerfs Report For the YÈAI ended 31, March 2023 The Accounts have been prepared in accordance with Accounting and Reporting by Charities.. Starement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in the UK and Republic of Ireland Icharities SORP FRS 1021 leffective I" January 2015). and with the Companies Act 2006. The organisation's funds are incorporated into one current and two deposlt accounts. A portion of income is for 'specific purposes. and/oT subject to Service Level Agreements ISLAS) and/or has restrictions on its use. Financial position at the year end: Total reserves of the charity have reduced by 17% since last year from £114,483 to £94,818. Free cash reserves, which the charity is able to spend on any of its aims. have reduced by 48% from £51 ,004 to £26,768. Despite thi5 reduction in reserve5, the Trustee5 believe Home-start Telford & Wrekin 15 in a Stable financial position.. The free cash reserves are sufficient to cover 4 months of unfunded salaries and core cosrs wirh no further funding, and the 2023-24 budget anticipates that income will exceed expenditure without the use of its reserves. Principal sources of funds including fundraising: The principal funds of Home-siart Telford & Wrekin during the 2022-2 3 year came from.. Children in Need - Teenage Parents project National Lottery - Parents Matter project National Lottery - Awards 4 All National Lottery - IT grant NHS - Smoking Cessation project Grants and donations of £1,000 or more were also received from= Baron Davenport's Charity Barratt Homes The Lady Forester Trust The Ironmongers. Company John Lewis Partnershiplwaitrose Lloyds Bank Foundation The Millichope Foundation Stirchley & Brookside Parish Council Telford & Wrekin Councillor's Pride White Stuff/Home-Start UK The Wrekin Housing Group Ltd Fundraising income totalled £6,447, from activiries Including.. Sponsored gym event with Nuffield Quiz night Christmas gift wrapping Participation in the Ironbridge Half Marathon We are hugely appreciative of all the funding we receive from our sUPPOrters, regardless of the amount. Please see the Annual Report 2022-23 for a full list of sUPPOrters. Investment policy & objectives: Home-start Telford & Wrekin receives interest payable to the one current and two deposit accounts. The charity does not hold any other investment5. A long-term objective is to raise funds to set up an investment fund from which the charity could receive an amount of income. Designaied funds/Reserves The Trustees took the decision in 2007108 to put £42,700 aside for contingency purposes. Following annual re.calculation of potential costs this amount has been Set at £66.928. The

purpose of this money is to cover redundancy and pension costs. Principal risks: The year was a very positive one and our current financial position is good, however, the organisation has historically depended on a small number of funder5 and their ongoing support has been short term in nature and is constantly under review. The National Lottery 5-year grant has helped to stabilise this although there rernain5 the need to raise funds for both the current and future financial years. For this reason, the organisation remains at short term risk. The Trustees receive financial information relating to actual spend versus budget, on a bi-monthly basis, along with an overview of total funds. Reserves and budgets are reviewed annually. The scheme has a strategic plan and there are sub-groups consisting of management member5 who meet to address on-going needs. Continued effective operation of the organisation over the whole of Telford & Wrekin Borough will require long term guaranteed funding. Looking to the future The second year of the strateglc revltw, funded by the Lloyds Foundation and HSUK, ha5 been completed. A fundraising strategy was developed with the aim of improving funding diversification. Employment of a Fundraising/Public Relations Lead has already paid dividends. with funds being received from more diverse and growing funding streams. High profile partnerships secured by HSUK continue to raise awareness. profile, and funds. We remaln. a5 ever, immensely grateful to all our partners for rheir invaluable financial support. Lisa Oosthuizen Treasurer, Trustee

HOME.START TELFORD & WREKIN STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2023 2023 Unre$trlcted Funds 2023 Restrlcted Funds 2023 Total 2022 Total INCOME: Donats'ons and legacies (notes 2.1 & 7.1) Investment Income 23.165 1.125 109,611 1,125 131,610 42 Total In¢om• 24,290 86,446 110,736 131,652 EXPENDITURE: Raising Funds (note 3.1) Charitable activities (note 3.2 & 7.1) 11,2871 (39,156) (1.287) (129,114) 171 {119,8261 (89.958) Totsl •xpondltur• Not Incomel(oxpondlturo) Transfer of funds Total funds brought foThvard Total fund$ carrlgd forward 140,4431 116,1531 (89.9581 13.5121 (130,401 } 119.665) 119,8331 11,819 106.572 90.419 7,911 4.399 114,483 94.818 102.664 114,483 The statement of financial activites indudes all gains and losses recognised in th8 y8ar. All income and 8xpendilure dertves from continuing activrties.

HOME.START TELFORD & WREKIN BALANCE SHEET AS AT 31 PaARCH 2023 2023 2022 Non-current A558ts Equipment {note 4) 2,276 3,215 Current Assets Debtors (note 51 Cash at bank and in hand Tolal cuThent assots 487 138,034 138.521 402 183.099 183,501 Current Llabllltlos Creditors (note 6) (45.979) (72.233) Nol a88et8 94,818 114,483 Funds of the charity Restrictèd funds (note 7.1) Unrestricted funds (note 7.2) Total funds 4,399 90,419 94,818 7,911 106,572 114,483

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 hlARCH 2023 Nots 1 Accountlng Pollcles 1.1 8•$l$ of pr•p•r•iion Th9$9 ac£ounts have pr8p8fed in artcTdanr 1th Acmunling Repth'TrJ by Charilies.. Statement of Recomm•nd•d Praclth aF¥Airabl8 to ch1•S w•paring th[ aro)unts in ac(lxdan the FinaniJal Rotth"ng Standard in Ihe UK and Reput4c cl Ifthd ICharils SORP FRS 102) leffeth"v8 1 January 20151. and ¥Mth the Companies Act 20Cfj. 1.2 PreparaOn ofthe accounts on a golnq ¢t¢•rn basls The charity has seoJred funding al least the nexl 12 nThMth& The trusttts cw4Jer fv charfty to be a golng concern. 1.3 Ineom• Grant income is recognised vthen the charty has gntitth8nl to ts funds. any c¢ndib"t)ns 8ttachgd lo th8 grants e been m&t, it is wobatle that the Ir iM bs (gc4Ivod and thts rAn be rellably. OonatKM)$ are indudod #? thè in vthith tlw 8r• l¥abl8, thich is th tho tharity iwos entiued to tho re8our¢e. 1.4 Int•re•t rec•iv•bl• Intgresl on lunds Is induded vthtrn recefvable 8nd Ihe amount be me8sw rellabty by th8 dlanty. Thls Is ncrnally notwicalion ol the Intè$1 pald by th8 bank. 1.5 Fund •¢¢ounllng Unrestrictgd funds 8v•lable to sp•nd on •¢llvlb•8 that fpJtthw ffj of the wry)Dses of Ihe carity. DesvJnaled funds are UnreStrted funds that th& trusl40s have dKided at thelr discrethjn to set asJe ft>r a ¥pgGffiG Restrfcted funds arg scloly used for partlcular ar•as ot tho tharW$ spocified by the donor. 1.6 Fund• rnc•lv•d M •n ag•nt Funds received by the charity 8cts.ng as an agent are not recojnised as an aSt in tha a0?nIS b8caLts8 the fvnds 8re rK)t vAlhin Its ¢onlrcl. Consequentty. the reipl ol fur as &aenl is not reco3ni5ed as incOff nor is dlstributic rec¢gnls•d as experKlilwe in th& slatemerrt of flnanc481 aclknbes. 1.7 Exp•ndltur• Expenditu is reCc•d there o • kg•1 crf ¢StAtiVe to make è p8yMnt to a ttmrd party. 1118 probable Ihal setllement vlll be req1 ONJ tho affl¢ of lh• obl981 ¢8n bo mo881 rel18. 1.8 T•nglbl• fflx•d a•••ts Costs ar¥ Capitsli¢J If th$ as1 ¢8n be lor nKKe than one year. TaThJible fix8d as88is are inthaltry measured al cost nd subs¢quenUy nwsure(18t cg)sl. rnt d th.10n and èny imp0irnt k08. Deprwiation is rocognised lo wit• off th• of ass•ts It re8Ual valugs (vlfjr thr u8elul livos on the fc41owing basi8'. Equipm•nt 25% stralght lkne 1.9 D•btor• Prepayments arn value¢J ai th• arnrtt prepaid 1.10 C••h It Thk •nd In hand Cash al bank and in hand indudes CaBh and short ierm Iwhty I*JLthI Inv•stm•nL

HOME4TARTTELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 IAARCH 2023 1.11 Cr•dltors Other creditors aTe recognised whwe the ¢arrty has a wesent obligation resuliirwj from a past event that wll proba Sult In transfer of funds to a thlrd pty and Ihe a)Unt due to selue ts rtligakn can te measured retsably. 1.12 P•nslon• Homtrstart contributss 5% of empkyffts. sri8s into peOft s(rS of slaff. Nole 2 Income 2.1 Anaty•l• of donatlon• and l•g•clM frorn unr•8trl¢t•d fund• Th15 year Lasl year Granis & Trust Incom& Donations Fundraisi Famty Events 13.241 2,2 6,447 575 23,165 39.485 12.265 54.230 Not• 3 Exp•ndltur• &1 An•ty•l• of •xp•ndliur• on rnlslng tund• Jwr Lost yfjar Fundr8lslng costs 1.287 3.2 An*ty•l• ol •xp•ndllur• on ¢h•rll•bb• acll¥AI ywar LASI yoar Staff w4t$ Staff travd •xpens•s Staff away days AcccyJntlThJ Vc4unt8&rs' tr4vg1 gxF4n888 Vc4unlogrs' ov&nts & gifts Courne8ltraining Printing. posiage & SlatOry TelepFh)ne & Internet Creche Rent and rwm hlre Insurancelda¢a ptection Homevstart UK Equlpmeni expen8ed LinCeS. repalrs and seNk4ng Deprnaatlon Famlty Evgnts Matarials RafrgShnts DBS Checks Adv8rti$in9 Miscellanaous 1LKI.289 991 120 4,456 1.927 92.(KlO 764 4.722 1,095 269 116 320 877 $75 2,263 4.276 1,514 2.370 1,494 2,790 1,537 1,059 1,607 279 757 187 601 495 1,743 119.826 1.830 282 471 351 129.114

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENOED 31 IAARCH 2023 3.3 Trus8 •xp•ns•8 year Last year Numter of trustees vtho Ere paid expenses Total amnt paid for travel expenses £0 3.4 Staff Cts This Lasl year Gross saaries Employerfs naD"¢Jnal insurance costs Perbsion cos15 94.619 86.918 1.443 3.639 92.1 4,084 ICQ.289 3.5 Av•rg• numbw ot •rn In th• y••r swr Last year 3.0 Independent •xafflln•r Payments rnade lor the Indep examination of th8 aCcnis totsllad £2tKJ. Note 4 T8nglbh Flxod Assets 1 An•ly•ls of T•nglbl• Flx•d A•MI¥ Equlpmgnt Balanc* at 1 Aprll 2022 Addr(ions Diso)yal$ Balance 4137 Mar¢h 20rJ 9,429 891 10,320 B81ance 811 Aprfl 2022 DI8pts881s Ch8rge ILV the ye8r Balan¢¢ 4131 March 2023 6.214 1,830 Balance at 1 April 2022 Balanco at 31 M8rch 207J 3,215 2,276 Noto 5 Debtorn and Pr•payments &1 Anaty81• of D•btorn Amwnts fallng due wthln 1 year Thi5 year Last ye8r 487 402

HOME-START TELFORD WREKIN PIOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 hlARCH 2023 Note 6 Credltors and accruals 6.1 Anatysls of cr•dltors Amwnts falllng duo VTthin 1 year This Last year Accruals Short.18m cc¥nwsatsd absenc Ihc4iday poy) PAYEINI Lia. Delerred irKx)mè 2.166 2.965 1.288 65.814 72.233 1.150 1.385 39,939 45.979 Dèferred Income r818tgs to ftdIng from thè NHS, N8twJwl Lottffji. Chhjren In Need 4nd Laley and erdth Parish Council recVed in advance of the k)d to vknkh rd rdates. Nota 7 Funds Not? 7.1 R•¥trlct•d Iom fund¥ Balan( al 04101r2022 Trnnsler Balan¢0 81 Ircrtitol 3110312023 unr•stricte(I funds Albert Hunt Trust Baron Davenpgrt's Charty Buikllng Bott opportuni9$ Children in Neod- T•8nage Parnnts Councillo¢s Prid8 Hornfrslart Uwhite Stuff Ironmoroerfs Company John Léwis Madeleys Chartered Suryeyu N¥llonal Lottery Natlonal Lottery- Awards 4 AJI National Lottery- IT NHS . Smoking cossaOn UKJP8ars- Recovfjry & Rosdionc• Stirchley & 8rookside Porish Veolia Envirogrant Wrekin Hwsing Grwp Ltd (3.(ts)) 1759) 759 781 10,500 5.221 2.440 (7811 2.052 113,W} {4,7211 (2,4401 {2,5ty)1 15101 4C 400 I2} 140,4351 110.LXKII (1.4931 {7.6211 (1.5271 {1.2) 11.fA#)I 3.454 35.993 10,C 19891 1,493 8.625 1.327 1,2C#J 7.911 189,9581 4,399 Bulldlng Better Oppctunit6es.' This wgect. which has now end•J. focus•d on improwng 8mpkyabilty of volunt•8rs by provlding oppcwtunlty to rmplato a month #{Ment to g8ln exenCe and skills in either family SUPFOrt or Jministrgtive skllls. Children in N•ed- Teenag• Prq'ecl.. To delNer 7**beirvJ to thddren and Yng p8oF48 •XF•riaThing t88nag par8nthoc¢J in Tattc & Wrekin. A¢tsvrfies aim to improve nfIdenCe. reduce and improve relatnShips. Coundllorfs Prlde Grants.. Grants receivèd supwled the provigon of 8 Trf8ge' We servKe. providing telephonelonline suppyt to families awaib'ng Ihe F4acem8nt of a h(Thvisrting vtlunleer, 8nd SUFwting the recnjrtmenl and training of rwi family supp(Yt vdunteer5.

HOMETART TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 PAARCH 2023 The National Lottery.. This grant will enatAe work wlh r¥wye ChIj(en arKI tsmrfies hi)metl ty issues indudir¥J is01. montal or physul health prObrnS, and dThsbc abuse. As 11 8$ increasing tho numb&r of familiès w)rk8d through core homtrvisiting vyk. the grant 111 also fund thrw'mo fim&' wps, sw8ad 98coraphicalty across the Borough. Th958 grwp5 will enats nMXhs èyri8ncing nKxWm8nlal hèalth issues to me6t and taprt to 0th8r5 in similar cir¢umsl8nc8s and ts.mtr to th•ms•fv&s theif chihlr•n afe Ca for in a cfeche. The wjps will IrKaLbda exertyses to imkYOV& mentsl h¢ath aNJ sell-eeom as as ts by Tel&¥t wofes5ionals. N81ional Lottery. IT: To upJra11 our IT Capatslty durirvJ th& ffirsl lockd lo enatle us to Thh)ve to virbA platfoms in order lo contlnue to supp)rt fanyll8s •ff•dlvaty and 0)rmc41• as a staff team. NHS Smoking C•8salion.. To Wovklé $upport to ha¥8 quit snxing Ing pwnancy. to remaln smokg fr88 aftar th8 birth of their ch. Pegrs- Recovary & Resi1.. To fund slaff assocaat&J tAith the of a CRM system, fundraislng and social Tr118 work. Wrekin Hou51rvJ Grwp Ltd.. Grant t(Ayaftds a fvnd to wrchase a CRM lo Imtove SU$nabty by delfvering Improved admlni8tr8tlvt yocsthg of 811 f• rgferrals ar#J vokfftto Mote 7.2 D••lgn•t•d Funth £66,928 of the unrostricted fLbnds are des¥JnalwJ lundB htre tjeen aside lor pclentd reduNlaw costs. Not• 8 Oth•r Infomiallon Homfrstart T•llord & Wr•kln Is 8 wvat• corryny IlmrtfA1 by Qw9rnnt and inc4xwatl in England. AS rtyist8r•a office Is.. R¢)om 23, 40 Tan Bank, Wdllrytcn, Tell(wd. TFI 1HW

CHARITY COMMISSION FOR ENGLAND ANO WALES Independent examinerfs report on the accounts Section A Independent Examiner'5 Report Report to the trusteos Hom&Start Telford & Wrekin On accounts for the year ended 31 March 2023 Charlty no (rf any) 1148269 sot out on pagos I report to the twstees on my examination of the accounts of the above d)arity {Ihe Trust") the year ended 31 March 2023. Responslbllltles and basis of rèport As the charity's trustees. you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('Ihe Act"). I re)rt in respect of my examination of the Tnjst's accounts carried out under section 145 of the 2011 Act and in carryng out my examination, I have followed all the apF4icable Diredions given by the Charity Commisslon under section 14515Mb} of the kt. Independent I have completed my examinati. I C4)nfim that no material matters have •xamln•rfs statement come to my attention in o)nnect)n with the examination vthich gives me cause to believe that in, any material respect.. the accounling records were not kept in a¢¢ordance with section 130 of the Charities Ad.. or the a¢¢ounts did not accord with the accounting records., or the accounts did not comply with the applicable requirements conceming the fom and conlenl of accounts set out in the Charlti8S (Accounts and Reports) Regulations 2W8 other than any requirement that the accounts give a 'tru8 and fair. YW which is not a matter considered as part of an independent examinalion. I have no concems arKI have come a[S5 no other matters in connection with Ihe examination to which attentn should be drawn in this r8POrt in order to enable a proper understanding of the acUnts to be reached. Signod.. Date: 3010812023 Name: Hilary P ne Relevant professional qualiflcation($) or body {If any): AAT level 4 Address: 12 Mill Fami Drive, Randlay, Telford TF3 2NA IER Oct 2018

Section B Disclosure Only c(Mnplete rf the examiner needs to highlight material matters of conrn (see CC32. Independent examinaknon of charity accounts.. directions and guidance for exarniners). Give here brlef detslls of any Itèms that the oxamln•r wlshes to dlsclose. IER Oct 2018

Contents

Mission Statement

Introduction

Signed:

Chair’s Report

Home-Start Telford & Wrekin – changing times continue ...

Catherine Landau

Manager’s Report

Caia Bryant-Griffiths

Senior Co-ordinator’s Report

For the year ended 31st March 2023

Vikki Thomas

PR & Fundraising Lead’s Report

Sharon Uppal

A Taste of Home-Start Support

HLC family became volunteer:

Professional:

Strengthening Families Worker:

Something More course participants:

Me Time Group participants supporting one-another:

Family 1524:

Objectives for 2023/2024

The Home-Start Telford & Wrekin Family

Home-Start UK

152 families

Volunteers

Staff Team

Management Committee

Professional Services

Who were our Supporters?

Gifts in Kind:

Contact us

Home-Start Telford & Wrekin

Other useful contact details:

Chief Executive, Home-Start UK

Charity Commission

Companies House

Home-Start Telford & Wrekin