2021-03-31-accounts

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Annual Report 1st April 2020 to 31st March 2021 Because Childhood Can’t Wait

	Page No.
Chair’s Report	3
Manager’s Report: Caia Bryant-Griffiths	4
Co-ordinator’s Report: Vikki Thomas	5
Co-ordinator’s Report: Sharon Uppal	6
Public Benefit Report	7
A Taste of Home-Start—feedback	8
Objectives for 2021/2022	9
The Home-Start Telford & Wrekin ‘Family’	10
Who were our Supporters?	11
Contact us	12

Mission Statement

Home-Start offers support, friendship and practical help to parents with young children in local communities throughout the UK and with British Forces in Germany and Cyprus.

Home-Start offers a unique service. We recruit and train volunteers who are usually parents themselves to visit families with at least one child under 5, at home, and offer them informal, friendly and confidential support.

Introduction

Home-Start Telford & Wrekin has been supporting local families for 32 years this year; we provide a core home-visiting service, self-esteem courses, mental health support drop-ins, teenage parent support and parent and child groups. The core service of Home-Start is to provide weekly home visits to young families under pressure to give parents the support they need to give their children the best possible start in life. We work with carefully selected, vetted and trained volunteers who are matched with parents to provide friendship and emotional and practical support.

This report was approved by Trustees on 2nd November 2021

Signed:

Catherine Landau, Chair, on behalf of Trustees

Chair’s Report

For the year ended 31st March 2021

Home-Start Telford & Wrekin adapts…

No-one could say 2020 -2021 was like any other year, rather, it was possibly one of the most taxing of our lifetimes so far with the continuing Covid pandemic restrictions throughout. It has challenged each and every one of us in some expected and unexpected ways, and which has both brought about personal and working changes for most of us - both positive ones, and not so great, along the way. So, what was it like at Home-Start Telford & Wrekin?

For the families – changes in ‘normal’ contacts hit hard, and for many it increased aspects of isolation and strains on mental health, therefore the team adapted and often increased, their contacts to support in ways that could work for each and every one of them.

For the staff team – ‘working from home’ took on a whole new meaning – and increased workloads: balancing maintaining their contacts with families, volunteers, team members, the Board, and community networks. Changing ways of working were further developed, including more of, and new, tools – and like everyone, life now consisted of Zooms, WhatsApp, Teams meetings, additional telephone contacts - as well as bringing on board remote office systems. All being useful, but never quite the same as the human contact we appreciate. I know it has been far from easy for you: thank you each for all you do, every day.

For the volunteers – happily, new ones continued to join us: again remotely, including our new, online volunteer induction courses (which, with their success, continue into 2021), and like our ongoing volunteers, showed extraordinary commitment to being with us, going above and beyond, and embracing alternative and additional ways to develop and keep contact with the families and staff. It does not go without saying that without you too, our service would not be possible – to all a big, and grateful, thank you.

Our Trustee Board has been fortunate again in having three more Trustees join us during early 2021, bringing a further range of experience and skills that we now look forward to tapping into. They too have had the challenge of learning and having contact remotely, but we’re all looking forward to meeting in person later in 2021. Board members have juggled working lives and commitments too, to maintain support for all: I am equally proud and respectful of all you contribute.

Community links – just like in the War, it brought a time of pulling together, and acts of generosity were felt through and from, the Home-Start service, be it food, clothing, toys, and Easter eggs, for children and even pamper gifts for mums. I hope to see us continue the spirit and strengthen initiatives that bring us together.

We were also fortunate to gain additional funding streams through the sterling, expert, and artful funding proposals put forward by our Home Start Manager, Caia Bryant-Griffiths, together with the Family Co-ordinators Vikki and Sharon, that means we have maintained, and increased our position, though long term funding is still an ongoing challenge and target. It has, however, included funds to develop our Strategic plan further into the next 3 years. Whist this may seem a bit of a dry subject, and we stalled a bit in its development during 2020, this couldn’t have come at a better time, as we have known there has been the need to take stock of our skills, resources, and ways to better support the families: both from our own teams and with others.

So looking forward: 2020 saw us having to adapt; 2021-2024 is about choosing to step up to meeting our aspirations. This is both exciting and at the same time a bit scary, but I have every confidence, respect, and belief that we have the drive and enthusiasm to go for it – and we look forward to continuing and expanding our relationships with each and every one of you; families, volunteers, champions, ambassadors, and partners from our wider community.....Watch out for next year’s annual report!

Catherine Landau

Manager’s Report

For the year ended 31st March 2021

Well, what can I say about 2020/21- to say it was challenging for all is a huge understatement! Vikki Thomas’s Co-ordinator report talks about some of the challenges experienced by families so I’m going to concentrate on the effect operationally and on our funding.

Unfortunately, none of our groups were able to run during the year but we did manage to work 1:1 with 43 families through volunteer and staff support as well as using WhatsApp to support additional families who had been attending our Something More course, teenage parent drop-in and our new ‘Me Time’ group; we also ran a Zoom family support group. Operationally we all moved to home-working and increased our staff contact and support for families and volunteers. Thanks to a National Lottery grant we were able to upgrade and update our IT hardware and electronic capability which enabled us to work remotely. We opened the office briefly between lockdowns, operating a staff rota and strict cleansing programme; we were also able to provide limited outside face-to-face support when needed and actually managed some doorstep introductions for new families.

Working from home proved surprisingly time consuming, partly due to increased staff contact with families and volunteers but also due to an increase in email traffic, WhatsApp messages, a huge number of Zoom and TEAMS meetings and lots of free online training and forums, many relating to the pandemic and new ways of working - these were too valuable to miss but consumed considerable time. In addition to the increased workload due to the new ways of working we also secured funding for much needed development work and have been working with four separate consultants on: financial reporting; developing our strategic plan; improving/ diversifying funding; sustainability and general development. The latter work is through Lloyds Foundation who will work with us over a two-year period to develop our structure, address succession planning, look at monitoring and reporting, develop our communication strategy/PR and anything else identified within the period.

The impact of our increased workload plus staff illness meant we needed to access funding for additional hours in the Scheme during the year as well as for specific project work. Our fundraising plans were affected by lockdowns but we did manage to access Covid-specific grants which enabled us to develop new ways of working, take on new families and increase staff hours.

February saw us finally starting a delayed project for Health and, in anticipation of this, we recruited a new member of staff, Sharon Uppal; Sharon has settled in amazingly quickly, has brought a fresh approach and added new dimensions to our work and it feels like she’s been with us for years not months!

In this very challenging year our trustees have also had to adapt and all meetings have been by Zoom. At the start of the pandemic we had just appointed a new Chair, Catherine Landau, and we have actually managed to recruit 3 new trustees during the pandemic. When we went into lockdown 1 our new Chair, who was a fairly new trustee at that point, had only attended a few face-to-face meetings but she has managed to Chair remotely with an incredible level of commitment, skill and enthusiasm. All trustees have shown amazing commitment to regular meetings to develop our new strategic plan which gives us great clarity and ambition to move forward. I’d like to thank all the trustees for their time, commitment, and support during this most difficult of years.

No report from me can be complete without huge thanks going to our wonderful little staff team and our volunteers for their time, skill and commitment and also to the families we support for letting us into their lives and homes – THANKYOU!

Caia Bryant-Griffiths

Co-ordinator’s Report—Vikki Thomas

For the year ended 31st March 2021

Following recent events, it’s hard to cast my mind back to life before lockdown however I do recall beginning the year concerned about a funding shortfall.

Fortunately, due to a healthy financial position brought forward from the previous year, we managed to weather the storm and thanks to some very successful funding bids, fundraising projects and events as well as PR support from Zen, things soon improved. This meant as well as continuing our core work supporting families on a 1-1 home visiting basis, we were able to go ahead with some new projects.

For me, that meant having the opportunity to realise a long held ambition to facilitate a Something More Course specifically for teenage mums. Becoming a mother for the first time is an exciting but challenging time for any of us but to do that at such a young age, when perhaps practicalities such as not living in your own home, being in a stable relationship or in a secure career can make it doubly difficult. Many felt very isolated as their peers’ lives continued down one path and their own lives had taken a very different course. It was so rewarding to see these women become more confident, with improved communication skills and higher self-esteem and the biggest bonus was that they became such close friends. After a short break, we were able to continue meeting regularly with a Me Time group, again aimed at teenage parents. We still regularly discussed topics covered in the Something More course but Me Time is a slower paced group with the content decided by the group themselves meaning we could plan sessions to include craft activities or pampering sessions, career support or guest speakers from other agencies. I would like to thank our volunteers Lauren, Elysia and Linda for their support with these groups.

We had also just begun another Me Time Group in South Telford but unfortunately it was put on hold after only a few weeks due to lockdown. Hopefully, we will be able to continue with this before too long. I would like to thank volunteer Carol who came along to one session to teach us how to knit! One mum had never tried before and was thrilled to produce her first square. I am a prolific producer of squares but Carol promises to teach me about the wonders of following a pattern so I hope we can resume soon!

Having mentioned specific volunteers for their support with groups, I’d like to take this opportunity to thank all our volunteers. Visiting your families each week offering emotional and practical support, sharing the highs and lows, offering advice and guidance at a pace that parents need is still as crucial as ever and we massively appreciate all your hard work and dedication. A huge thank you to you all.

Vikki Thomas

Co-ordinator’s Report—Sharon Uppal

For the year ended 31st March 2021

Hello, my name is Sharon, I am one of the Co-ordinators here at Home-Start Telford & Wrekin. I am very new to Home-Start, having begun work with the scheme in February 2021 but I hit the ground running and have worked to successfully obtain the HSUK Caring for Families Grant from which we have been able to provide warm clothing, food and other household item to families as well as looking at ways in which we can remove the digital exclusion some of our families experience.

I have found the role of Co-ordinator immensely rewarding through seeing how families’ lives can be improved by early intervention at the right time, reducing adverse childhood experiences. Home-Start is a wonderful charitable organisation and I am honoured to have been given the opportunity to work alongside some amazing colleagues who have welcomed me with open arms. Saying that, it hasn’t all been plain sailing, as I joined the team mid-way through their journey of going paperless, getting to grasps with 365 and shortly after we had the challenge of finding new, suitable office premises. However, with the support of our trustees and volunteers we managed to find solutions and overcome any barriers thrown at us. I think this is one of the reasons why Home-Start is so unique and has a very special place in my heart.

Finally, I would like to say a heartful thank you to all our wonderful volunteers who have continued to provide support to their Home-Start families and the scheme throughout a very challenging year! We would never be able to achieve the outcomes we do without their endless time and support.

I am now looking forward to increased face to face work with the scheme in 2021/22 as we go from strength to strength.

Sharon Uppal

Public Benefit Report

For the year ended 31st March 2021

The following is a report illustrating how our work this year has related to our constitutional objectives:

The objects for which Home-Start is established are:

a) To safeguard, protect and preserve the good health, both mental and physical of children and parents of children.

In order to meet this object all volunteers and staff are vetted and comprehensively trained (including statutory sector safeguarding training). Volunteers are carefully matched, supported and supervised. Families are supported with a range of issues and our work is aimed at promoting wellbeing – both mental and physical . Our National Lottery funded Parents Matter project supports families with issues of isolation, mental and physical health problems and domestic abuse. Home support visits are supplemented by ‘Me Time’ groups where mothers’ experiencing low mood/mental health issues can meet and talk. The format for these groups includes exercises to improve mental health and self esteem and talks by relevant professionals. Our Children in Need funded Teenage Parents’ Project provides group support to teenage parents and their babies as well as helping them to get out and access appointments and community facilities. We also deliver Something More Self Esteem Courses for vulnerable women.

b)	To prevent cruelty to or maltreatment of children.
	As above plus we maintain effective working relationships with other professionals
	in the sector. We attend safeguarding and family support meetings, plus the
	manager sits on the Safeguarding Children Board.
c)	To relieve sickness, poverty and need amongst children and parents of children.
	We signpost and accompany families to access specialist financial advice plus we
	help them think about ways to maximise their income. We access grants for items
	such as fridges and cookers, plus have accessed holidays and summer days out for
	some families. Funding from Saputo Dairy UK for Christmas 2020 was used to
	purchase food and toy vouchers for each family. Families are supported with
	medical issues and appointments and a healthy lifestyle is encouraged. Our
	Building Better Opportunities project provides the opportunity for volunteers to gain
	skills to enhance their employability.
d)	To promote the education of the public in better standards of child care within the
	area of Telford & Wrekin and its environs.
	Our volunteer preparation courses and all support for families address this object.
	Our Children in Need funded project, Big Hopes, Big Future, addressed families
	needs associated with children’s school readiness including household routines and
	developmental milestones. Groups and courses held at Hadley Learning Community
	offer support, information and training to enhance parents’ skills.

The charity’s trustees have paid due regard to the Charity Commission guidance on public benefit in deciding what activities the charity should undertake.

A Taste of Home-Start Support

‘I am so glad I found Home-Start. I rang up when my twins were about 6 months old basically because I felt really lonely and isolated. Being a single mom and not having a lot of family or support. Best thing I ever did as a I wouldn’t of met my volunteer. I do appreciate your support it goes a long way. Thank you’. Family 1497

I met Mum when she attended a Me Time Group that I was running. She told us in the group that in the past she had been homeless, addicted to heroin and described herself as “the lowest of the low” adding that she would “do ANYTHING for money, just to get my next fix.” When her first child was born, he was immediately removed to the care of family members. M describes this as her “wake up call” and she began trying to change her life for the sake of her child.

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||| |---|---| |Since those times Mum has worked incredibly hard, she has now been off all drugs for over 4| |years, she has a home and most importantly she has custody of her children, all be it under close| |supervision of Social Services. She told us that although she would never risk losing her children| |by using drugs again, every day was a struggle. With tears in her eyes, she told us that she felt| |completely isolated as all her old friends were addicts so she no longer mixes with them. Her| |family were estranged “because of everything I put them through.” She was very frightened of| |“messing up again”, felt that she did not deserve to be happy and couldn’t forgive herself for her| |past mistakes. I suggested that rather than focus on the mistakes she had made, she should be| |proud of how far she had come. It was obvious that she really had not heard this before and I| |think the whole group shed some tears that day.| |A few weeks after Mum started the Me Time group, we went into lock down! The following week,| |I rang Mum (as I did all group participants.) It was obvious that she was feeling very low; she was| |lonely before, but this was a whole new level!| |With my manager’s permission we decided to offer 1-1 support. We did a socially distanced| |doorstep matching but due to guidance from Home-Start UK and central Government, the| |volunteer could only support remotely. Fortunately, despite this restriction, Mum and the| |volunteer hit it off immediately! They communicated by phone or text several times a week and| |Mum reported that it made a massive difference to her mood having someone to share things| |with, someone who cared and who believed in her. Mum had asked for help with setting some| |boundaries as she had always felt she needed to “spoil” her children in order to compensate for| |not being there when they were babies. With lots of praise and encouragement from her| |volunteer, she began to see that she was being a good mum. It was OK to have rules, to say no,| |her children would still love her, and she would still have created a happy home environment.| |By the time lock down was over and the older one started school, Mum was feeling so much more| |positive. She has even made enquiries about volunteering herself as she knows first-hand what a| |difference Home-Start support can make.|Family 1481| |Feedback from the Christmas food and toy vouchers 2020, funded by Saputo Dairy UK.| |“I was completely shocked when Naomi told me about the vouchers, I'm so grateful, it really will| |help me so much. I have some presents for xxx (Child 1) but no money left for xxx (Child 2)| |most of her stuff is hand-me-downs and it will be so nice for her to have something new, just for| |her. It's so nice to think that there are people out there who just want to help, it's made me feel| |properly emotional!"|Family 1480| |Thank you so much - it brings me joy, I feel tearful." Family 1486| |“Hiya Vikki, I can't thank you enough for all the goodies. It's amazing, and what you do is| |amazing, is so nice to have you guys supporting us because sometimes we get lost in the system| |and forgotten about. I just went on my emails and received the gift card. I feel overwhelmed| |with how kind you all are, it's made me feel that there is nice people in the world. Thank you| |again xxx.”|Family 1489|

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Objectives for 2021/2022

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Develop a new
Recruit a Fundraising
Fundraising strategy
Trustee and Champion
Recruit a Marketing &
Communications Trustee and
Champion
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To put in place a new Customer Relationship Management system and improve data collection/analysis to enable impact and outcomes to be easily articulated

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To develop a Strengthen the Board of
succession plan Trustees
Engage a Kickstart young person to support
with Marketing &
Communications plus IT
development and digital fundraising
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Recruit and train enough new To develop a paperless
volunteers each year to meet office
service needs
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The Home-Start Telford & Wrekin ‘Family’

For the year ended 31st March 2021

Home-Start UK

for legal guidance, quality resources, training, policies, Quality Assurance etc

130 families

(home-visited, Something More Courses and family groups)

Volunteers

Sandra, Marg, Carol, Carrieann, Katie, Richard, Pat, Lauren, Elysia, Hayley, Claire, Bernice, Courtney, Liz, Pat, Wendy, Leeanne, Kibra, Virginia, Julie J, Angela, Donna, Julie R, Tina, Linda, Nic, Jen, Jude, Sharlene, Pat A and Tanya.

Staff Team

Caia Bryant-Griffiths , Manager Vikki Thomas , Co-ordinator Sharon Uppal , Co-ordinator Donna Sayer , Family Support Worker Heidi Carter , Administrator & Project Co-ordinator Naomi Calabrese , Charity Administrator

Management Committee

Cathy Landau, Trustee, Chairperson David Thomas, Trustee, Hon. Treasurer Andrea Cole, Trustee Lynn Howarth, Trustee Lois Kim, Trustee Linda Sabini, Trustee Katie Shoosmith, Trustee Mel Ward, Trustee Gayle Desouza, Health Representative Cllr Jacquie Seymour, Telford & Wrekin Council

Professional Services

Independent Examiner —Hilary Payne

Bankers —CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ Unity Trust Bank plc, 4 Brindley Place, Birmingham, B1 2JB Insurers —Zurich Insurance plc, The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, PO15 7JZ

Accountant —Stephanie James

Home-Start Telford & Wrekin is a charitable company limited by guarantee which is governed by Memorandum and Articles of Association. A Board of Trustees is responsible for the Governance and management of the charity and employ a team of staff to recruit and train a team of volunteers who deliver support to families. New Trustees are recruited to the Board after consideration of an application form, references and Trustee Declaration and are subject to relevant checks. Trustees receive their initial training through an induction process where they meet with the Chairperson and staff and are provided with a range of information regarding the Charity including a full set of Policies and Procedures. All Trustees are offered the opportunity to attend induction training with Home-Start UK as well as on-going opportunities for both in-house and Home-Start UK in-service training.

Who were our Supporters?

For the year ended 31st March 2021

Sincere thanks to all the organisations and individuals who supported Home-Start Telford & Wrekin over the past financial year, including fundraisers Vikki Thomas and Sharon Uppal.

The Asda Foundation Charity Car Children in Need Community Foundation for Staffordshire Co-op Local Community Fund Department for Culture, Media & Sport Charlotte Edwards European Social Fund Euro Quality Foundation Roy Evans The Lady Forester Trust Groundworks UK Home-Start UK Ironbridge & Severn Gorge Lions Club Lloyds Bank Foundation The Millichope Foundation The NHS The National Lottery Pears The Julia and Hans Rausing Trust Rotary Club of Wellington Saputo Dairy UK TSI Packing Ltd The Wynn Foundation

Gifts in Kind:

Admaston Methodist Ghurch—Christmas gifts, baby goods and knitwear The Aloe Vera Company—pamper products for Something More course Anonymous—Easter eggs Asda, Donnington Wood—15 x wellbeing packs for mums Balfour Beatty—IT equipment Free IT, Stafford—IT equipment Ironbridge & Severn Gorge Lions—food hampers for both Christmas and Easter Morrisons, Wellington—food and toiletries PC Net Solutions—IT support David Thomas, MD Warranty Support Services Ltd—IT support Zen Communications Ltd –PR support

Contact us

Home-Start Telford & Wrekin

Room 23 40 Tan Bank Wellington Telford TF1 1HW

Telephone: 01952 872280

E-mail: info@homestarttandw.org.uk Website: www.homestarttelfordandwrekin.co.uk Facebook: Home-Start Telford and Wrekin Twitter: homestarttw

Other useful contact details:

Chief Executive, Home-Start UK

The Crescent, King Street, Leicester, LE1 6RX

T: 0116 464 5490

E: info@home-start.org.uk

Charity Commission

T: 0300 066 9197

W: https://www.gov.uk/government/organisations/charity-commission

Companies House

T: 0303 123 4500

E: enquiries@companieshouse.gov.uk

Home-Start Telford & Wrekin

Registered Charity Number: 1148269 Company Limited by Guarantee Number: 7004506

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Treasurer's Report For the year ended 31, March 2021 The Accounts have been prepared in accordance with Accounting and Reporting by Charities-. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in the UK and Republic of Ireland (Charitie5 SORP FRS 1021 {effective I" January 2015). and with the Companies Act 2006. The organisarion's funds are incorporated inro one current and two deposit accounts. A portion of income is for 'specific purp05es' andlor subject to Service Level Agreements (SLAS) andlor has restrictions on its use. Incoming Rosources Income for the financial year was £154,984, an increase of £89,701 on the previous year. The Increase was largely due to the receipt of grants from a nurnber of sources. Grants toward$ 5pe¢ific project5 were funded by the National Lottery (£33,890, Parents Matter Project. £9.792. Covid-19 Response and £6.188. ITI. Funding was also received from the National Lottery Community Fund / European Social Fund (£11 ,763, Building Better Opportunities project). Children in Need funding 1£ l 0.0001 continued into the third and final year for the Teenage Parent5 project. An amount of £12.020 wa5 received via Home-start UK from the Department for Culture, Media & Sport / Pears, £8. 720 of which was deslgnated for specific work relating to strategic development. An amount of £2,000 wa5 given by the Wynn Foundation with £ 1,000 to be used for a families, event and the remainder for general funds. £ I .000 was given by Saputo Dairy UK to support famllies wlth Christmas 2020. Unrestricted Grants and Trust income improved significantly to £62.564 which was an increase of £49,814 on the previous year. £15,000 from the Julia and Hans Rausing Trust is included in this rigure. The amount received in donations decreased. however this reduction was more than compensated for by other income. Income from fundraising artivitie5 produced £3,839 which was similar to the 2019120 year. Income for Family Events increased slightly and income from bank inrerest remained low. We are extremely grareful for the financlal support from all sources and a full list of supporters can be found in the 2020/21 Annual Report. Expended Resources Expenditure for the year amounted to £107.505, an increase of £19.694 compared with last year. The expenditure against Accounting, Insurance and Family Events remained largely the same with only slight variances. Expenditure from a number of budgets decreased as methods of service delivery changed to online due to the pandemic.. these were Staff Expenses. Volunteer Expenses, Volunteer Events & Gifts. Postage, Printing & Stationary, Materia15, Refreshments. D8S checks, Creche and Away Days. The amount paid for rent was less than in the previous year a5 occupancy of a small interview room had ended. The decrease in levy payment to Home-start UK was due to the reduced amount of funding received in the previous year. Staff cosrs increased by £13,419 on the previous year as Staff hours increased in line with funding secured for projects and an additional worker was recruited. Phone costs increased by £ 316 on the previous year as more staff had work mobile phone5 to Use remotely due to the pandemic, and a150 a slight increase in charges to TalkTalk for telephone and Broadband. The expenditure against Courses and Training was greater than last year a5 this included funded payments to consultants for their input regarding the strategic review. Mental Health training for 2 members of staff and 3 online training sessions. Depreciation increased due to the purchase of IT equipment funded by the National Lottery. The Miscellaneous spend increased on last year as this included the purchase

of £1,000 worth of vouchers for families and the purchase of PPE supplies due to the pandemic. Fundraising costs increased due to the funded payment of a consultant's fee for fundraising and income generation support. The Equipment spend increased due to the purchase of IT equipment following receipt of a grant for the purpose from the National Lottery. Designaied funds/Reserves The Trustees took the decision in 2007108 to put £42.700 aside for contingency purposes. Following annual re-calculation of potential costs this amount has been set at £40,2 79. The purpose of this money is to cover redundancy and peD5ion c05t5. Looking to the future The Covid-19 pandemic has a substantial impact on the way the scheme operates and how services are delivered. Much work has taken place to continue support for families and we strive towards being able to deliver all our projects, in a Covid secure way. during the pandemic. Long rerm funding from the National Lottery provides some welcome financial stability into the future as does the annual commitment of the Millichope Foundation. Cash was received during the year from the NHS to fund 2 projects which will carry foThvard into 2021-22: Breastfeeding Peer Support 1£19,426) and Smoking Cessation 1£ 32,4001. Following discussions during ihe year it was agreed that rhe Breasrfeeding projett would transition to become a Supporting Vulnerable Families project. Some of the work was undertaken during 2020-21 and funding relating to this 1£4.8571 is included in income. The remaining amount forms part of the deferred income figure in the balance sheet. The Smoking Cessation project had not begun by the year end and all of this amount is included in deferred income at the year end. Funding secured from the Lloyds Foundation and HSUKIDCMS/Pears grant included the cost of consultants to help with funding diversification. financial reporting. charting where we are as an or9anisation and where we need to go, organisation structure and facilitation. Stage l of the process is nearing completion and key objectives of the plan will be put into motion alongside the ongoing work of growing fundraising contacts and income across the Borough and further afield. This will be our continued focus to diversify and grow our funding streams. High profile partnerships secured by HSUK, such a5 the one with the John Lewis/Waitrose group are proving beneficial in raising awareness. our profile and funds. We remain, as ever, immensely grateful io all our partners for their invaluable financial support, Rlsk As my report demonstrates. financially this year has been a very positive one and our current financial position is better than in previous years, however. the organisation has historically depended on a small number of funder5 and their ongoing sUPPOrt has been short term in nature and constantly under review. The National Lottery S year grant and sUPPOrt from the Millichope Foundation goes some way to stabilise this although there remains the need ro raise funds for both the current and future financial years. For this reason the organisation remains at short term risk. Risk management The scheme's financial picture is presented ro the management committee bi-monthly and monthly finance figure5 are provided to Trustees. ReseeS and budgets are considered annually. The scheme has a strategic plan and there afe sub-groups consisting of management members who meet to addre55 on-going needs. Continued effective operation of the organisation over the whole of Telford & Wrekin Borough will require long term guaranteed funding. David Thomas Hon. Treasurer Trustee

CHARITY COMMISSION FOR ENGLAND AND WALES Independent examinerfs report on the accounts Rèport to the trusteesl m•mbern of HOME-START TELFORD & WREKIN On accounts fof the year nded 31 MARCH 2021 Charlty no (If any) 1148269 Sot out on pages I report to th8 trustees on my examination of the accIntS of the above d*nty {Ih8 Trust") for the yoar ended 3110312021. Respon8lbllttlo8 and basls As thè chaniys tnjstees, you are responsible for thè preparatlon of the of report accounts in accordance with r8quir8m8nts of thè Charities Act 2011 (Ihe AGr). I report in respect of my examinats'on of th8 Trust's accounts Carri out under section 145 of the 2011 Act and in carrying out my examination. I have followed 811 the applicable Diredions given by the Charty Commisslon under seclion 145{5Mb) of the Act. Independent examlnerfs I have c(xryleted my examinati. I confimi that material matters have siatem•nt come to my attention in connection with the examination which gives me cause to believe that in. any mat8rial resped.. ttie ac¢ountirKJ records were not kepi in acc£Ydance with sedlon 130 of the Chariti8s Act; or tho accounts did not accord with the acCntIng rerdS.. or accounts did noi comply the apF4icable r8quirements concéming the fom and rA)nlent of accounts set out in the Charlti8s (Accounts arKI Rep> Regulations 2CQ8 other than any requir8menl that accounts give a Yrue and fair. view whith is not a matter considered as part of an independent examination. I have no concerns and have come acxoss no other matters in connection with the examination lo whith attention should be drawn in this report in order to enat4e a proper understanding of the accounts to be reached. Slgn•d: Dat•: Nam•: Relevant professlonal quallficatlon{s} or body111 any): Address: E)eiL) IER Oct 2018

Onty complete rf the examiner needs to hhlIght material matters of concem (see CC32, Independent examinalion of charity aC)Unts.. directions and guidance for examiners). Glve hero brfef detalls of any Items that the oxamlnor wlshos to dlsclose. IER Oct 2018

HOMETART TELFORD & WREKIN STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2021 2021 Unrestdcled Funds 2021 Restrlcted Funds 2021 Total 2020 Total INCOME: Donations and legacies (notes 2.1 & 7.1) Investrnent Income 67,703 71 87,210 154,913 71 65,083 200 Total Income 67,774 87,210 154.984 65.283 EXPENDITURE: Raising Funds (note 3.1) Charitable activities {note 3.2 & 7.1) 13,443) (23,342) {3,443} {104,062) (4781 (87,3331 (80,7201 Total •xpondlture Net Incomel{expendlturo) Transfer of funds Total funds brought forward Total funds carrled foNiard (26.785) 40.989 (80.7201 6.4 {107,5051 47.479 187,8111 122,5281 53.093 94.082 2,092 8.582 55.185 102.664 77,713 55,185 The stalemenl of financial actNrtes includes all gains and108ses rwni88d in th8 year. All incom8 and 8xpènditure derives from ¢tInuIng a¢tNities.

HOME4TART TELFORD & WREKIN BALANCE SHEET AS AT 31 MARCH 2021 2021 2020 Non•current Assets Equipment {note 4) 4,822 774 Current Assets Debtor5 (note 5) Cash at bank and in hand Total currant a$s8ts 177,958 178,256 79,067 79,067 Current Llabllltles Creditors (rle 61 180,414) (24.6561 Net a••ets 102.664 55.185 Fund$ of the charlty ReslriGled funds {nole 7.11 Unrestrictèd funds {nol8 7.21 Total funds 2.092 53.093 55.185 Y,082 102.664

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDEO 31 PAARCH 2021 Note 1 Accountlng Pollcles 1.18asls of preparatlon These accounts have been prepared in acccffdance with Acmunting and Reporting by CharOb'è$". Slatsment of Recommended Practi(8 appluble to charities proparing 1[ a(tounts in accoidance with the Financlal Reporting Standard in the UK and Republic of IrelaThl (Charthes SORP FRS 1021 {OfftiVe 1 January 2015). and with the Compan9 Act 2W6. 1.2 Prnparallon of the accounts on a golng conc•rn ba•ls The charity has sKurod funding lor at *t tho next 12 rYvJnths. Thg trustse$ c¥)n$idar tha charity lo be a going concem. 1.3 Incom• Grant Income Is recognised when the chanty has enIrtment to the funds, any perfOmanc conditions attached to the giants havo be6n mel. 11 18 probabla that th8 inG(Mne will be received and tha amounl can be moasurod reliably. Donations are includad in the yèar In which thèy arn re¢aivaNa. whlth18 when thaty bect)me8 enliued 1.4 Interest recelvable Interest on lunds is includad wh6n r•celvable aTrJ thè amount Gan be moa$ured rollably by tha (knfity. Th1818 nonnally uwn nots'fication ol the intere81 paitj by the bank. 1.6 Fund ac¢ountlng Unrg$lricted funds arg avallable to 8pend on activiti08 that fvrthgr any of the purpo808 of tho charfty. Deslgnaled funds are unreslricl&J funds that the trust88s have 08oded al th84r diScreOn lo $81 aslde fof a specific purpo86. Restricted funds are 8016ly u66d lor partlcuiar arèa& of the tharltys work 8padfied by the donor. 1.6 Funds rncelv•d as an agent Fund5 received by the charity acting a8 an agent arn not rec(wi8ed ai an asset in thè ace4)un18 because the funds are not within rt$ control. Consequently. the receipl of lund8 a8 agent is nol Teccqni8ed a8 inr& ncK is its dislrlbutkni recogni8ed as expeThJiture in the Slaterrnnl of finala1 a¢vIlle8. 1.7 Expendlture Expenditure is retx)gnl8ed On there Is a legal or (nStrUCtive ob1lgatJn to make a pawnent to a third paty, it 1$ probable that setuemenl wll be required and the amwnt of the rtjligalion can be measured reliably. 1.8 T•nglblg flx•d a¥8ets Costs are capilalised if the asset can bè used for more than one ar. Targibl8 ftxed assets ar8 inttially measur6d at cost and subsequenty measured at cost, nel of d9preoalion and any impaimienl10$80S. Depreciation is rocognised lo write off the $t of assets less their residual values over their useful lives on the fdlowng base$= Equipment 25% stral8ht line 1.9 0•btors Prepayments are valued at Ihe nt prepwd

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 IAARCH 2021 1.10 Cash at bank and In hand Cash al bank and in hand indudos cash and Short tem) huhly liquid investsnent 1.11 Credltors Other creditors are recnised ere the charity has a present obligation resulbng from a past event that will probably result in the transfer of funds to a Ihird party and the amount due to settle the obllgation can be measured reliabty. 1.12 Pon¥lon• Home.Start contrlbutes 5% of eM0yea8, 8aLaiie8 Into pension 8chame8 of staff. Note 2 In¢om• 2.1 Anatyili of donatlons and l•ga¢l•s from unro•trlct•d fund• This ygar Last year Grants & Trust Income Donation8 FundfaSslng Family Events Other Income 62.564 300 3.839 12.750 8,094 3.085 630 67.703 24.559 Gran18 and trust income include8 amounts received from LI015 Bank Foundation, Millichopo Foundation, The Communlty FoundaOn. The Wynn Foundation. Julia & Han$ Rausing Trusl. DCMSIPEARS. Home-start UK & Groundwork UK FundraIj Includes amounts ra8ed by CTrop, A8da arvj Ironbndge Llon8 Note 3 Expendlture 3.1 Anily•l$ ol •xp•ndltur• on ral•lng lund• Th18 ypar Last yèar Fundralslng c08ts FundraS8lng Stsff sts 3.200 243 3,443 168 310 478

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENOED 31 MARCH 2021 3.2 Analysls ol expendllure on charl¢able actlvltles This Jear Last year staff costs staff expenses Acounting Volunteers. exp8nso$ Volunteers. events & gifts Coursesrtraining Printinglslationerylpostsge Telephone Rènt and room hlre Insurancldata proteclk)n Home-start UK Equlpment expon8edl8erylcSng Depreciallon Materials Refreshments DBS Checks Miscellaneous Famlly Events Creche Away Day8 80.907 311 4,578 106 67,488 1,160 4,483 1.952 192 18 664 625 2.932 1.244 1,927 376 704 323 152 233 505 614 1.653 6.275 116 941 2.532 1,161 1,175 1.180 2.381 21 152 1,567 104,062 87.333 3.3 Tru•t•ei exp•nM• Thi8 year L88t yèar Number ol Iruslees who were paid expenses Total amount paid for Iravel expen8e8 £0 £0 3.4 Staff co•t• Th1$ ypar Last year Gross 8alane8 (incl lundraisirvJ} Employ*8 natlonal Insurance co8t8 Pension cos18 76,858 657 3,635 81,150 64.156 441 3.201 67.798 3.6 Ara90 number of •mploy••s In th• yJar This ygar Last year Chadtsble actlvlllès 3.8 Independent examlner Payments made for the independent examinaiK)n of Ihe )Unts totalled £2W.

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2021 Note 4 Tanglble Flxed Assets 4.1 Analysls of Tanglble Flxed Assets Equlpmenl Cost 8alanc£ al 1 Aprll 2020 Additions Disposals 8alane* al 31 March 2021 3.IKJO 6.429 9.429 r8aa Balance al 1 Apdl 2020 Dlsposals Charge for the year Balance at 31 March 2021 2.226 2.381 4,607 Nel Book Value Balance al 1 Ap1 2020 Balance at 31 March 2021 774 4,822 Note 5 Debtors and Prepaymonts 5.1 Analy•li of Debtorn Amoun1$ falling duo withln 1 year Thi$ yèar Last year Prepayments Note 6 Credltors and accrual• 6.1 Analy•li of Cf•dlto Amounts falllng due wthin 1 year Thls ypar Last year Short-lern compensated absor$ (holiday payl Other credllofs oofgrred inccqne 3,593 8.316 68.505 80,414 2,371 21,422 24,656 Defefred Income relates to frIng from the NHS, Natminal Lottery. Childrén In Need. 880 and Allen Lane received In advance of the period lo which il relates.

HOME4TART TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2021 Note 7 Funds Noto 7.1 Restrlct8d In¢tynè fvnd• Balan(¥ at 01KJ412020 Income Expgnditure Transfer Balanc4 at fromlltol 31103r2021 unrestricted lund8 Allen Lane Buildlng Better Opporbjnlues Chlldren in Need HSUKIDCMSIPèars National Lottery National Lottery Covtd-19 grant National Lottery IT grant NHS Vulnerable Young Famity Support Saputo Dairy UK Wynn Foundabon 1,210 1284) 372 1,210) (12.273) {10.1581 8.7201 {32.9011 (9,7921 1.4931 (2.1731 (1.Cthl (1,0001 180.7201 11,763 10,OCKJ 8.720 33,8 9.792 6.188 4.857 17941 214 1,783 4.695 2,684 2,092 87,210 8,582 Allon Lané Foundatlon.. for the provl8lon of 3"Something More. 8811881eem u)urses for vulnorable women. Bulldlng Better Opportunllitis.. focuse$ M ImwovlrKJ emrdoyat41ty of volunteern ty providing the opprytunlty to complete a slx month placemgnt to gain experien and skills ID Oithgr famlly $upptyt or admlnlstrafjve Children in N68d.' School readlness project. Targeted support is offered by SallY trained volunteers with 18su6s such as moming roub"nes, I16"ng. hd1j a penol and tha thild belng able lo recognise thoif nama when11 Is wrltten. HSUKIDCMSIPears'. Devalopmenl 3UPFrt through Home-start UK focussing on wkIng with consultants on the following areas.. flnanoal r?rtIng.. govemance aTrJ stralegic Fdan developmonl.. income diversification The Nallonal Lottery grant will enab work with more children and families impacted by i$$ug$ includlng l$olallon. mental or physical htsatth problèms. and domestic abuse. As well as Increasing the number of families Wofkod with through eorè hom&visib"ng work, the grant wll also fund three 'Me Time, groups, spread gecoraphically across the Borough. These groups will enable rther5 experiencing low moodlmental health issues lo mfjel and tslk to others in similar rArcumstances and enjoy b.me lo thèmselves while their children are cared for In a creche. The groups wll eXerseS lo improve mental health and se11$18ern as well as talks by relevant profe8slonals. Nauonal Lottery Cowd-19 . Prov#JiTrJ 8UPPOrt 10 extra familie8 Ihrough ttle cri8iS Naonal Lottery IT.. To upgrade our IT capatslity during first locklknvn lo enaNe us lo ve to vlrlual platform$ so we Could ¢ontinue lo supwt familiés effècttvety and e4)mmunThte as a staff team NHS Vulnernble young lamilies". To support addib.onal ¥nerable families and sel up a 'Bumps lo Babies during Covid, group to work soft¢81ty arwnd the issues •xpgngncsd through pregnancy, birth and beyond during the pandemic Saputo Dalry UK.. Donation to supwrt Hom&Start familTr88 with Chrislmas 2020. Food and toy vouchers Wynn Foundation.. Grant lo cover the ct78t of an event for Home-start families.. a trip was organised to Wondert8nd in Summer 2020. The remainder of the grant was for general puryjoses.

HOME-START TELFORD WREKIN NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2021 Note 7.2 Deslgnated Funds £40.279 of the unreslricled lunds are deSnated funds whkh havè baen sel aslde for tx)tenb"al redundancy costs. Note 7.3 Funds Recelved al •n Awt During the year Home-stsrt reived an anUnt from Welliwon Rolary Club vthic** was Ihen used to rèimburse lamilies for the purchase of toys . There were no baL4nces of th8so funds al the year end. Detailed records are kept lo ensure any funds held as agent during the year can be idenlified from the charity8 own assets. Note 8 Othor Infomiallon Hom6-Slart Telford & Wrekln18 8 pVate company Ilm[j by guarantse and Irwrfxaled In England. Its registered office is: Room 23. 40 Tan Bank, Wellinglon. Tellord. TF1 1HW

Contents

Mission Statement

Introduction

Signed:

Chair’s Report

Home-Start Telford & Wrekin adapts…

Catherine Landau

Manager’s Report

Caia Bryant-Griffiths

Co-ordinator’s Report—Vikki Thomas

Vikki Thomas

Co-ordinator’s Report—Sharon Uppal

Sharon Uppal

Public Benefit Report

A Taste of Home-Start Support

Objectives for 2021/2022

The Home-Start Telford & Wrekin ‘Family’

Home-Start UK

130 families

Volunteers

Staff Team

Management Committee

Professional Services

Independent Examiner —Hilary Payne

Who were our Supporters?

Gifts in Kind:

Contact us

Home-Start Telford & Wrekin

Other useful contact details:

Chief Executive, Home-Start UK

Charity Commission

Companies House

Home-Start Telford & Wrekin