# THE SILVER LINE HELPLINE

## Details

- **Country:** England & Wales
- **Charity number:** 1147330
- **Other names:** THE SILVER LINE
- **Status:** Registered
- **Legal form:** Charitable company
- **Registered:** May 18, 2012
- **Register:** https://register-of-charities.charitycommission.gov.uk/en/charity-search/?p_p_id=uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet_regId=1147330


## Contact

- **Address:** The Silver Line Helpline, 7th Floor, One America Square, 17 Crosswall, LONDON
- **Postcode:** EC3N 2LB
- **Phone:** 020 7224 2020
- **Email:** info@thesilverline.org.uk
- **Website:** www.thesilverline.org.uk



## Activities

**Objects:** THE CHARITY'S OBJECTS ('OBJECTS') ARE SPECIFICALLY RESTRICTED TO THE FOLLOWING:TO PROMOTE THE PROTECTION OF OLDER PEOPLE AND IN PARTICULAR;(1) TO SET UP AND MAINTAIN TELEPHONE LINES OR OTHER MEANS OF COMMUNICATION OR CORRESPONDENCE TO ASSIST OLDER PEOPLE IN DANGER, SUFFERING ISOLATION, OR BEING ABUSED PHYSICALLY, SEXUALLY, MENTALLY OR FINANCIALLY; (2) TO HELP OLDER PEOPLE WHO ARE IN DANGER OR IN NEED OF FINANCIAL, MEDICAL, PROTECTIVE OR LIKE ASSISTANCE AND TO GIVE SUCH OLDER PEOPLE ADVICE, GUIDANCE AND COMFORT; AND (3) TO BEFRIEND AND SUPPORT ISOLATED OLDER PEOPLE.

**Activities:** The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.

**Area of benefit:** THROUGHOUT ENGLAND AND WALES




## Classification

- **How:** Provides Services, Provides Advocacy/advice/information
- **What:** General Charitable Purposes, The Advancement Of Health Or Saving Of Lives, Disability, Economic/community Development/employment, Other Charitable Purposes
- **Who:** Elderly/old People, People With Disabilities



## Areas of operation

- Guernsey
- Isle Of Man
- Jersey
- Northern Ireland
- Scotland
- Throughout England And Wales



## Finances

| Period end | Income | Expenditure | Assets | Employees |
|---|---|---|---|---|
| March 31, 2025 | £0 | £0 | — | — |
| March 31, 2024 | £0 | £0 | — | — |
| March 31, 2023 | £728657 | £1032858 | £1 | 76 |
| March 31, 2022 | £1131453 | £1237021 | £545588 | 67 |
| March 31, 2021 | £2599541 | £1795482 | £651156 | 81 |



## Trustees

- Donna Michelle Marshall — appointed Jan. 23, 2026
- Paul David Charles Farmer — appointed Nov. 30, 2022