ANNUAI
REPORT
Deaflink
2023-2024


## CONTENTS 

## 01. Chairs report 

Jo Nicolls summarises the issues affecting the communities and Deaflink 

## 04. Statistics 

How many meetings? Number of Groups we delivered. How many one-to-one clients and appointments. 

## 02. Hard of hearing work 

Louise McGlen informs us what she has been able to achieve with people who have acquired hearing loss 

## 05. Finances 

The money we spent and where did we get our income from. 

## 03. Our BSL work 

Claire, Jo and Fahmi update us on the challenges they have faced this year. This includes the groups and Health Navigators. 

## 06. People 

The people who 

have volunteered and worked for Deaflink. 

## ANNUAL REPORT 2023-24 

2 



## CHAIRS REPORT – JO NICOLLS 

I would like to start this report by saying how proud I am to return as chair of Deaflink. I would also like to take this opportunity to thank Maureen McGarrity for her work as chair of Deaflink over the last four years. She was a real benefit to Deaflink, and we were sad to see her leave. We wish her all the very best. 


Deaflink is now into its 23rd year of existence and in each of those years it has developed and grown and, in some cases, changed in direction. In May, this year we moved to new offices, and we are grateful to CNTW for ensuring we did not become homeless. 

One thing that is consistent is the need to support British Sign Language users to provide opportunities for them to meet and engage using their own language. The need to provide support to people who have acquired hearing loss is also often overlooked. For many who are hard of hearing the ability to communicate with others in similar situations and share experiences and tips is invaluable. 


We have also been more involved in working with our Deaf and hard of hearing clients to be able to access healthcare in a suitable and accessible manner. The need for our Health Navigator programme has been highlighted in the statistics and the client feedback where many feel they would have no one else to help them. We have also seen a massive increase in supporting people with acquired hearing loss to receive support in understanding and managing their hearing aids. Technology works in mysterious ways or in some cases it does not! 

Finally, I would like to acknowledge the work of the Deaflink team. Thank you everyone. 

ANNUAL REPORT 2023-24 










56 GROUPS, 455 ATTENDED 230 CLIENTS, 2849 CONTACTS 




We met with 117 clients who had 313 one to one queries. 58 people we supported were referred from Audiology and this equated to 174 meetings 

Most were about connecting hearing aids and mobile phones. Audiology is now mainly using Oticon now which has a slightly different system and is sometimes not compatible with android phones. In most cases we were able to solve the issue with just a few people needing to go back to audiology for help with their settings. 


Other support has been around accessibility – where there was no viable option to using the phone e.g. Micro chipping pets, explaining the impact of hearing loss on an individual’s life for PIP forms etc. 


ANNUAL REPORT 2023-24 


**----- Start of picture text -----**<br>
HARD OF<br>HEARING<br>WORK<br>Louise McGlen<br>**----- End of picture text -----**<br>




## HARD OF HEARING WORK 

## **Groups** 

Speakers and visits included National Energy Action, Northern Stage, a follow up from last year to see works on paper at the Hatton Gallery, Audiology and Victoria Tunnel and one of our Hearing Loss Support Group members lead a session talking about his experiences of losing his hearing. 

“So good to meet you and others today as it's been so long since I've been in an environment where I felt taking part and communicating was possible.” 


We always have a palantypist providing live speech to text subtitles on a screen at meetings. This helps people for whom amplification via the Roger Pen does not help them hear the speaker. 

ANNUAL REPORT 2023-24 



## D/DEAF AWARENESS EVENTS 2023 

We went to North Tyneside, Cramlington, Freeman and RVI hospitals for D/deaf awareness week. 

We set up a stall about our work, providing leaflets, fingerspelling cards etc. 

It was a successful week with outpatients, students, nurses and staff visiting us for information and enquiries. 




ANNUAL REPORT 2023-24 



## REGULAR BSL EVENTS 




## WALKING GROUP 

## DROP IN CHAT GROUP 

## DEAF FORUMS 

Once a month, we organise a walking group we visit various places depending on the weather. If it rains, we go to indoor museums. A few of the places we visited include Tynemouth beach, Segedunum roman fort, Heaton park, crazy mini golf, Washington old hall, ten pin bowling, and Laing arts gallery. 

Deaflink organise a drop-in chat group once a month at Shearer’s bar. We can relax, chat with friends, play games like Jenga, uno cards, and quizzes. We also have presentations on subjects such as energy and fuel advice, providing information about the costs of living, smart meters, and priority services. 

Deaf forums run four times a year at Brunswick Methodist church on Saturday mornings for 2 hours. We cover a variety of topics including talks on pension advice, North East 

Ambulance Service, Sign Health mental health & wellbeing and domestic abuse with many regular attendances. 

ANNUAL REPORT 2023-24 



DROP-IN SERVICE – NEWCASTLE DEAF CENTRE 

OUR STAFF JO AND FAHMI ATTEND THE NEWCASTLE DEAF CENTRE TWICE A MONTH TO PROVIDE A DROP-IN SERVICE FOR DEAF BSL USERS. 

IT IS FOR PEOPLE WHO NEED ADVICE ON HOSPITAL APPOINTMENTS, BENEFITS, LETTER TRANSLATIONS, AND MORE. THE SERVICE IS EXTREMELY POPULAR WITH NUMEROUS BSL USERS REQUIRING SUPPORT. 

ANNUAL REPORT 2023-24 






## OTHER BSL EVENTS 




## NUFC 

## NORTHERN LIGHTS 

## NORTHERN STAGE 

We visited the Newcastle United stadium tour on 10[th] October 2024. Sixteen BSL users enjoyed themselves and were interested in NUFC, learning things they did not previously know. They were passionate and enthusiastic, asking lots of questions. 

On Monday, 4th of December 2023, a group of ten people showed great bravery by attending the Northern Lights show at Leazes park in Newcastle. We had exceptionally terrible weather, which included heavy rain. Despite the challenging conditions, everyone enjoyed seeing the various lights and topped off the experience with warm drinks and pizza at the end of the walk. 

9 people attended a signed performance of ‘Cinderella’ at Northern Stage. It was a fantastic show with a new spin on the traditional story. This was an integrated performance with the BSL interpreter following the actors around the stage translating next to the actors on the stage instead of standing in the corner making it difficult to watch both the performance and the interpreter. This was a unique experience for us. We loved it so much from start to end. 

ANNUAL REPORT 2023-24 







- We had four sessions to learn about wildlife and nature. We made birdfeeders, bird boxes, 

ANNUAL REPORT 2023-24 



DEAF RIGHTS 

We continue to provide one to one support to BSL users who cannot access other services. We helped 113 BSL users with over 2,500 contacts (on average 23 times per person). This includes Health Navigators clients. 

ANNUAL REPORT 2023-24 




## HEALTH NAVIGATORS 

## Claire Hoggeth 

Since the last annual report, there have been changes and challenges in relation to moving to a different office, and in the way we work with our Deaf clients. 

As a result of our work Deaf people are becoming more aware and are recognising their health symptoms. We had 47 clients in this year. 

We are finding that they are coming to our service with serious health conditions that they have previously not recognised due to the lack of information. 




We work to empower and promote understanding of health conditions and to get the appropriate support. 

ANNUAL REPORT 2023-24 




ANNUAL REPORT 2023-24 

|**WHAT HEALTH NAVIGATORS DID**|**How**<br>**many**<br>**times**|
|---|---|
|**Advice and Information**|329|
|**Aftercare e.g. Wheelchair, social care**|42|
|**Arrange emergency interpreter**|15|
|**Arrange patient transport**|19|
|**Contact GP/Dentists/Opticians/pharmacy**|115|
|**Contact hospital**|307|
|**Contact interpreter agency**|119|
|**Help Client understand their illness**|22|
|**Prepare for appointment/admission**|21|
|**What to expect on the day of their hospital appt**|48|
|**Educate theprofessionals e.g. Deaf Awareness**|56|
|**Emergency support**|26|
|**Emotional Support**|175|
|**Hospital admission support or discharge**<br>**information**|19|
|**Increase information and understanding of**<br>**process**|431|
|**Staff member visit hospital**|8|
|**Support with Complaints**|49|
|**Talk to family/Carers or Care Givers**|23|
|**Understanding Medication**|14|
|**Other(not specifically ‘health’ related)**|208|





After reflecting on the past year this has been a positive journey and I would like to think that we have made a difference to Deaf people's lives with their health, on the most basic level: 

- for them to have BSL interpreters at their appointments 

- to allow them to have information and advice about their health 

- have an opportunity to make choices and decisions about their health 

I would like to believe that this is a story of making a difference by improving quality of life, mental health and to maintain their physical health. 


This would not have happened without our team’s effort, determination and our key ingredient to accomplish and face the challenges - support we offer each other within our team. 

## Claire Hoggeth 

Annual Report 2023-24 






E-LEARNING MODULES 

In this year we created 3 e-learning modules. Mainly in response to the need to deliver training to the healthcare trusts that we are working with. The e-learning modules are delivered by BSL users and a lipreading specialist. The modules are interactive and have examples and case studies based on real events in the last 12 months. 

We are grateful to everyone who gave their time and knowledge in developing this fantastic resource, especially to Jenny Hayes for her creative skills and encouragement and Louise Borrell for content and immense lip-reading knowledge. Many thanks to Julie Storey, Emma Watson, Katie Ho, Judith Pickering, Claire, Jo, Fahmi, Jo Nicolls and EJ for your support, patience and professionalism. 



## STATISTICS 


**----- Start of picture text -----**<br>
Clients  230 (and  Contacts/actions -<br>Home Visits -  83<br>this involved …) 2849<br>Deaf Centre drop  Staff attended  100<br>Video Meetings -<br>in -  61  people  meetings with<br>483<br>with 142 queries other organisations<br>**----- End of picture text -----**<br>


ANNUAL REPORT 2023-24 



## FINANCES 

INCOME £108,329 

SPENT £107,087 

Thanks to our funders and contributors - Newcastle Fund, the Peoples Postcode Lottery and various organisations who have bought D/deaf awareness training. We also received funding from the 3 hospital trusts - CNTW, NuTH and NHCT and the Health Foundation and NHS England to help us to deliver the Health Navigator programme. 

THANK YOU for the wonderful donations from members of the public. We would especially like to thank Gateshead Deaf Women's Health Group and Yvonne Lord. ANNUAL REPORT 2023-24 



## To everyone who has helped in 2023-24 - we really couldn't do it without you 

- Board Members 

- Volunteers 

- Staff 

- Partners 

- Funders 


- Communication Support professionals 


Partners include: Northumbria, Newcastle and CNTW Hospital Trusts; Newcastle Deaf Centre; Shearers Bar & Strawberry Place 



## CONTACT INFORMATION 

- ADDRESS: 1 CHURCH VIEW HOUSE, ST NICHOLAS HOSPITAL, JUBILEE ROAD, NEWCASTLE UPON TYNE, NE3 3XT 

- • TEXT: 07897 329 359 

- TELEPHONE: 0191 223 2128 

- EMAIL: ADMIN@DEAFLINK.ORG.UK 

- • WEBSITE: WWW.DEAFLINK.ORG.UK 

- WWW.FACEBOOK.COM/DEAFLINK 

- X: DEAFLINK_NE 

Deaflink North East is a Company Limited by Guarantee, registered in England and Wales; Company No. 7982375; Charity No. 1147237. Registered address above. 



## **Deaflink North East** 

(A Company Limited by Guarantee) 

Trustees Report and Financial Statements For The Year Ended 31 March 2024 

Charity No. 1147237 Company Registration No. 07982375 



## **Legal and Administrative Information** 

Name: **Deaflink North East** 

Reg'd Charity No: 1147237 Company no: 07982375 Trustees: Maureen Bonnie McGarrity (Chair)  (resigned Dec 23) Joyce Pennington Rachel Ross Laura McQuillan Christopher Rowlands Heather Thomson Louise Borrell Rachel Bell  (resigned Jan 24) Malcolm Bell  (resigned Jan 24) Geoff Bell Joanne Grace Nicolls (joined Jan 24)  (Chair) Emma Ashie-Neequaye (joined Jan 24) 

Address: 1 Church View House, St Nicholas Hospital Jubilee Road Newcastle upon Tyne NE3 3XT Bankers: The Co-operative Bank Independent Examiner: Mark Thompson MAAT 42 Lesbury Road Newcastle upon Tyne NE6 5LB 



**Trustees Annual Report For the year ended 31st March 2024** 

The trustees present their report and accounts for the year ended 31[st] March 2024 

The work of Deaflink addresses inequalities and barriers facing people who have hearing loss. Our primary focus remains ensuring that D/deaf people are empowered by having access to information to enable them to make choices and to communicate. 

We encourage individuals and organisations to be aware of D/deaf people’s rights and responsibilities. Our Forums and Focus groups for Deaf and Hard of Hearing people continued to provide invaluable support. 

Deaflink North East continues to build strong relationships with key partners in the city of Newcastle and the North East.  Health Navigators, a unique programme working together with the 3 hospital Trusts in the north Tyne area- CNTW; NHCT and NuTH continues to thrive.  The patient journey for BSL users is slowly improving. 

We have also developed a set of eLearning modules. Focussing on D/deaf Awareness, understanding the communication barriers and how to use interpreters. They are written from a healthcare perspective and give examples of D/deaf people’s experiences in primary and acute health care settings.  We will be looking at how to market this resource. 

The trustees/directors have considered the guidance produced by the Charity Commission on the provision of public benefit and they confirm that public benefit has been provided by the range of activities as described above. 

## **Matters Pertaining to Companies Act 2006** 

For the year ending 31 March 2024 the company was entitled to exemption from audit under section 447 of the Companies Act 2006. The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006. The directors acknowledge their responsibility for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts. 

Signed …                                      Position   Trustee 


Print Name… Louise Borrell 

Date ….........25th July  2024 Signed                                          Position …Trustee 


Print Name……Christopher Rowlands 

Date ….........25th July  2024 



**INDEPENDENT EXAMINER'S REPORT** 

## **Report to the Deaflink North East trustees of** 

**On accounts for 31 March 2024 Charity no 1106223 the year ended** 

**Respective** The trustees of the organisation are responsible for the preparation of **responsibilities of** accounts; they consider that an audit is not required for this year under **trustees and** section 144(2) of the Charities Act 2011 and that an Independent **examiner** Examination is needed. It is my responsibility to  examine the accounts (under section 145 of the 2011 Act),  follow the procedures laid down in the General Directions given by the Charity Commission (under section 145(5)(b) of the Act), and 

- state whether particular matters have come to my attention. 

**Basis of** My examination was carried out in accordance with General Directions **independent** given by the Charity Commissioners.  An examination includes a review **examiner’s** of the accounting records kept by the charity and a comparison of the **statement** accounts presented with those records.  It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters.  The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on the accounts. 

**Independent** In the course of my examination, no matter has come to my attention: **examiner's** 1.  which gives me reasonable cause to believe that in, any material **statement** respect, the trustees have not met the requirements to ensure that:  proper accounting records are kept (in accordance with section 41 of the Act); and  accounts are prepared which agree with the accounting records and comply with the accounting requirements of the Act; or 

2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

**Signed: Date: 27th June 2024** 

**Name:** Mark Thompson MAAT **Address:** 42 Lesbury Road Newcastle upon Tyne NE6 5LB 



**Deaflink North East** 

## **Statement of Financial Activities for the year ended 31 March 2024** 

|**Receipts**<br>Grants<br>**4**<br>Donations<br>Training Income<br>Sundry income<br>Bank interest<br>**Total Receipts**<br>**Payments**<br>Staff Costs<br>Sessional Workers<br>Stationery & Equipment<br>Rent, Heating & Electric<br>Website & IT<br>Telephone<br>Postage & Printing<br>Legal & Prof. Fees<br>Meetings, Events & Forums<br>Payroll, Accountancy & Bank Charges<br>Insurance<br>Communications<br>Staff Travel & Training<br>User Travel<br>Independent Examination Fee<br>Other Costs<br>**Total Payments**<br>Surplus / deficit for the year<br>Funds at 1 April 2023<br>**Funds at 31 March 2024**|**Unrestricted**<br>**Restricted**<br>**Total**<br>**Total**<br>**Funds**<br>**Funds**<br>**Funds**<br>**Funds**<br>**2024**<br>**2024**<br>**2024**<br>**2023**<br>**£**<br>**£**<br>5500<br>79041<br>84541<br>100641<br>2268<br>2268<br>1063<br>20650<br>20650<br>2900<br>0<br>170<br>870<br>870<br>299<br>**29288**<br>**79041**<br>**108329**<br>**105073**<br>18065<br>71621<br>89686<br>86990<br>90<br>90<br>45<br>1113<br>1113<br>1456<br>483<br>483<br>5418<br>2775<br>2775<br>647<br>342<br>342<br>480<br>222<br>81<br>303<br>491<br>5176<br>2636<br>7812<br>2882<br>1578<br>1578<br>760<br>697<br>697<br>290<br>0<br>679<br>1650<br>1650<br>1830<br>346<br>346<br>357<br>0<br>46<br>0<br>300<br>212<br>212<br>12<br>**28046**<br>**79041**<br>**107087**<br>**102683**<br>1242<br>0<br>1242<br>2390<br>90718<br>0<br>90718<br>88328<br>**91960**<br>**0**<br>**91960**<br>**90718**|
|---|---|





**Deaflink North East** 

## **Balance Sheet as at 31 March 2024** 

|**Fixed Assets**<br>**Current Assets**<br>Cash at Bank & in Hand<br>**Total Cash Balances**<br>**Current Liabilities**<br>**7**<br>**Net Current Assets**<br>**Net Assets at 31 March 2024**<br>**Represented By:**<br>**8**<br>Restricted Funds<br>Designated Funds<br>Unrestricted Funds|**2024**<br>**£**<br>103460<br>**103460**<br>**11500**<br>**91960**<br>**91960**<br>0<br>50000<br>41960<br>**91960**|**2023**<br>**£**<br>96943<br>**96943**<br>**6225**<br>**90718**<br>**90718**<br>0<br>35622<br>55096<br>**90718**|
|---|---|---|



For the year ending 31/03/2024 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. Directors responsibilities: a) The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476, of the Companies Act 2006 b) The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts. c) The accounts have been prepared in accordance with the special provisions of the Companies Act relating to small companies. 

Signed …                                      Position   Trustee 


Print Name…Louise Borrell 

Date ….........25th July  2024 Signed                                          Position …Trustee 


Print Name…Christopher Rowlands 

Date ….........25th July  2024 



**Deaflink North East** 

## **Notes to the accounts, 2023/24** 

## **1. Basis of accounts** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) – Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006 

Deaflink North East meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s). 

## **2. Trustees and Staff** 

|**Trustees and Staff**||
|---|---|
|No Trustees were remunerated or received expenses payments.||
|Total Salary Costs|£86,990|
|Average no of staff was|**5**|



## **3. Costs of financial services** 

The cost for the Independent Examination for the financial period will be £420. 

|**4.**<br>**Funding**<br>Grants received through the year:<br>**Restricted:**<br>the Health Foundation and NHS England<br>Newcastle Fund<br>Newcastle upon Tyne Health Foundation Trust<br>Northumbria Healthcare Foundation Trust<br>**Total Restricted Grants**<br>**Unrestricted:**<br>Barbour Foundation<br>Hadrian Trust<br>**Total Unrestricted Grants**<br>**Total Grants Received**|24479<br>24562<br>20000<br>10000<br>**79041**<br>5000<br>500<br>**5500**<br>**84541**|
|---|---|



**5. Fund Analysis** 

|**Restricted Funds**|**March '23**|**Income**|**Expend**|**March '24**|
|---|---|---|---|---|
|the Health Foundation and NHS England||24479|24479|0|
|Newcastle Fund||24562|24562|0|
|Newcastle upon Tyne Health Foundation Trust||20000|20000|0|
|Northumbria Healthcare Foundation Trust||10000|10000||
||**0**|**79041**|**79041**|**0**|



## **6. Related party transactions** 

There were no significant transactions between the project and any related parties during the period.  No payments have been made to Trustees. 



## **7. Current Liablilites:** 

|**7.**|**Current Liablilites:**||
|---|---|---|
||Grants Received in Advance:||
||the Health Foundation Foundation and NHS England|11500|
||**Total Current Liabilites**|**11500**|
|**8.**|**Designated Funds**||
||Contingency Fund|50000|
||**Total Designated Funds**|**50000**|
||**Notes:**||



## **Contingency Fund** 

This is in place to cover closing costs for the organisation, so it can fulfil its legal obligations, e.g. Redundancy & leases. 



## **Deaflink North East** 

(A Company Limited by Guarantee) 

Trustees Report and Financial Statements For The Year Ended 31 March 2024 

Charity No. 1147237 Company Registration No. 07982375 



## **Legal and Administrative Information** 

Name: **Deaflink North East** 

Reg'd Charity No: 1147237 Company no: 07982375 Trustees: Maureen Bonnie McGarrity (Chair)  (resigned Dec 23) Joyce Pennington Rachel Ross Laura McQuillan Christopher Rowlands Heather Thomson Louise Borrell Rachel Bell  (resigned Jan 24) Malcolm Bell  (resigned Jan 24) Geoff Bell Joanne Grace Nicolls (joined Jan 24)  (Chair) Emma Ashie-Neequaye (joined Jan 24) 

Address: 1 Church View House, St Nicholas Hospital Jubilee Road Newcastle upon Tyne NE3 3XT Bankers: The Co-operative Bank Independent Examiner: Mark Thompson MAAT 42 Lesbury Road Newcastle upon Tyne NE6 5LB 



**Trustees Annual Report For the year ended 31st March 2024** 

The trustees present their report and accounts for the year ended 31[st] March 2024 

The work of Deaflink addresses inequalities and barriers facing people who have hearing loss. Our primary focus remains ensuring that D/deaf people are empowered by having access to information to enable them to make choices and to communicate. 

We encourage individuals and organisations to be aware of D/deaf people’s rights and responsibilities. Our Forums and Focus groups for Deaf and Hard of Hearing people continued to provide invaluable support. 

Deaflink North East continues to build strong relationships with key partners in the city of Newcastle and the North East.  Health Navigators, a unique programme working together with the 3 hospital Trusts in the north Tyne area- CNTW; NHCT and NuTH continues to thrive.  The patient journey for BSL users is slowly improving. 

We have also developed a set of eLearning modules. Focussing on D/deaf Awareness, understanding the communication barriers and how to use interpreters. They are written from a healthcare perspective and give examples of D/deaf people’s experiences in primary and acute health care settings.  We will be looking at how to market this resource. 

The trustees/directors have considered the guidance produced by the Charity Commission on the provision of public benefit and they confirm that public benefit has been provided by the range of activities as described above. 

## **Matters Pertaining to Companies Act 2006** 

For the year ending 31 March 2024 the company was entitled to exemption from audit under section 447 of the Companies Act 2006. The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006. The directors acknowledge their responsibility for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts. 

Signed …                                      Position   Trustee 


Print Name… Louise Borrell 

Date ….........25th July  2024 Signed                                          Position …Trustee 


Print Name……Christopher Rowlands 

Date ….........25th July  2024 



**INDEPENDENT EXAMINER'S REPORT** 

## **Report to the Deaflink North East trustees of** 

**On accounts for 31 March 2024 Charity no 1106223 the year ended** 

**Respective** The trustees of the organisation are responsible for the preparation of **responsibilities of** accounts; they consider that an audit is not required for this year under **trustees and** section 144(2) of the Charities Act 2011 and that an Independent **examiner** Examination is needed. It is my responsibility to  examine the accounts (under section 145 of the 2011 Act),  follow the procedures laid down in the General Directions given by the Charity Commission (under section 145(5)(b) of the Act), and 

- state whether particular matters have come to my attention. 

**Basis of** My examination was carried out in accordance with General Directions **independent** given by the Charity Commissioners.  An examination includes a review **examiner’s** of the accounting records kept by the charity and a comparison of the **statement** accounts presented with those records.  It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters.  The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on the accounts. 

**Independent** In the course of my examination, no matter has come to my attention: **examiner's** 1.  which gives me reasonable cause to believe that in, any material **statement** respect, the trustees have not met the requirements to ensure that:  proper accounting records are kept (in accordance with section 41 of the Act); and  accounts are prepared which agree with the accounting records and comply with the accounting requirements of the Act; or 

2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

**Signed: Date: 27th June 2024** 

**Name:** Mark Thompson MAAT **Address:** 42 Lesbury Road Newcastle upon Tyne NE6 5LB 



**Deaflink North East** 

## **Statement of Financial Activities for the year ended 31 March 2024** 

|**Receipts**<br>Grants<br>**4**<br>Donations<br>Training Income<br>Sundry income<br>Bank interest<br>**Total Receipts**<br>**Payments**<br>Staff Costs<br>Sessional Workers<br>Stationery & Equipment<br>Rent, Heating & Electric<br>Website & IT<br>Telephone<br>Postage & Printing<br>Legal & Prof. Fees<br>Meetings, Events & Forums<br>Payroll, Accountancy & Bank Charges<br>Insurance<br>Communications<br>Staff Travel & Training<br>User Travel<br>Independent Examination Fee<br>Other Costs<br>**Total Payments**<br>Surplus / deficit for the year<br>Funds at 1 April 2023<br>**Funds at 31 March 2024**|**Unrestricted**<br>**Restricted**<br>**Total**<br>**Total**<br>**Funds**<br>**Funds**<br>**Funds**<br>**Funds**<br>**2024**<br>**2024**<br>**2024**<br>**2023**<br>**£**<br>**£**<br>5500<br>79041<br>84541<br>100641<br>2268<br>2268<br>1063<br>20650<br>20650<br>2900<br>0<br>170<br>870<br>870<br>299<br>**29288**<br>**79041**<br>**108329**<br>**105073**<br>18065<br>71621<br>89686<br>86990<br>90<br>90<br>45<br>1113<br>1113<br>1456<br>483<br>483<br>5418<br>2775<br>2775<br>647<br>342<br>342<br>480<br>222<br>81<br>303<br>491<br>5176<br>2636<br>7812<br>2882<br>1578<br>1578<br>760<br>697<br>697<br>290<br>0<br>679<br>1650<br>1650<br>1830<br>346<br>346<br>357<br>0<br>46<br>0<br>300<br>212<br>212<br>12<br>**28046**<br>**79041**<br>**107087**<br>**102683**<br>1242<br>0<br>1242<br>2390<br>90718<br>0<br>90718<br>88328<br>**91960**<br>**0**<br>**91960**<br>**90718**|
|---|---|





**Deaflink North East** 

## **Balance Sheet as at 31 March 2024** 

|**Fixed Assets**<br>**Current Assets**<br>Cash at Bank & in Hand<br>**Total Cash Balances**<br>**Current Liabilities**<br>**7**<br>**Net Current Assets**<br>**Net Assets at 31 March 2024**<br>**Represented By:**<br>**8**<br>Restricted Funds<br>Designated Funds<br>Unrestricted Funds|**2024**<br>**£**<br>103460<br>**103460**<br>**11500**<br>**91960**<br>**91960**<br>0<br>50000<br>41960<br>**91960**|**2023**<br>**£**<br>96943<br>**96943**<br>**6225**<br>**90718**<br>**90718**<br>0<br>35622<br>55096<br>**90718**|
|---|---|---|



For the year ending 31/03/2024 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. Directors responsibilities: a) The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476, of the Companies Act 2006 b) The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts. c) The accounts have been prepared in accordance with the special provisions of the Companies Act relating to small companies. 

Signed …                                      Position   Trustee 


Print Name…Louise Borrell 

Date ….........25th July  2024 Signed                                          Position …Trustee 


Print Name…Christopher Rowlands 

Date ….........25th July  2024 



**Deaflink North East** 

## **Notes to the accounts, 2023/24** 

## **1. Basis of accounts** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) – Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006 

Deaflink North East meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s). 

## **2. Trustees and Staff** 

|**Trustees and Staff**||
|---|---|
|No Trustees were remunerated or received expenses payments.||
|Total Salary Costs|£86,990|
|Average no of staff was|**5**|



## **3. Costs of financial services** 

The cost for the Independent Examination for the financial period will be £420. 

|**4.**<br>**Funding**<br>Grants received through the year:<br>**Restricted:**<br>the Health Foundation and NHS England<br>Newcastle Fund<br>Newcastle upon Tyne Health Foundation Trust<br>Northumbria Healthcare Foundation Trust<br>**Total Restricted Grants**<br>**Unrestricted:**<br>Barbour Foundation<br>Hadrian Trust<br>**Total Unrestricted Grants**<br>**Total Grants Received**|24479<br>24562<br>20000<br>10000<br>**79041**<br>5000<br>500<br>**5500**<br>**84541**|
|---|---|



**5. Fund Analysis** 

|**Restricted Funds**|**March '23**|**Income**|**Expend**|**March '24**|
|---|---|---|---|---|
|the Health Foundation and NHS England||24479|24479|0|
|Newcastle Fund||24562|24562|0|
|Newcastle upon Tyne Health Foundation Trust||20000|20000|0|
|Northumbria Healthcare Foundation Trust||10000|10000||
||**0**|**79041**|**79041**|**0**|



## **6. Related party transactions** 

There were no significant transactions between the project and any related parties during the period.  No payments have been made to Trustees. 



## **7. Current Liablilites:** 

|**7.**|**Current Liablilites:**||
|---|---|---|
||Grants Received in Advance:||
||the Health Foundation Foundation and NHS England|11500|
||**Total Current Liabilites**|**11500**|
|**8.**|**Designated Funds**||
||Contingency Fund|50000|
||**Total Designated Funds**|**50000**|
||**Notes:**||



## **Contingency Fund** 

This is in place to cover closing costs for the organisation, so it can fulfil its legal obligations, e.g. Redundancy & leases. 

