self
management uk
TRUSTEES, REPORT & FINANCIAL STATEMENTS 2020/21
ST
FOR THE YEAR ENDED 31 MARCH 2021
Registered Company number: 07998365
Registered Charity number: 1146727
IA COMPANY LIMITED BY GUARANTEE)
www.selfmanagementuk.org

CHAIR'S STATEMENT
It has been a pleasure to take on the role (rf Chair of suth an important and competent organisation
as Self Management UK.
The benefit of supported self-management in helping those experiencinB one or more long-tem
health conditions is well researched and documented. yet the funding environment does not support
the inexpensive and effective self-managernent inteThentions available. By and large this is not a
policy failure. Policymakers in the NHS and elsewhere can see that effective supported 5elf-
management leads direct￿ to reduced demand upon GP and emergency services, and acrtiss the
health and social care economy as a whole. Nor is the￿ reluttance on the part of many people living
with long-term conditions to leam hi)w they can build their skills and motivation to improve their
health and wellbeing.
Self Management UK has built valuable and mutualty beneficial relationships with a small number of
NHS commissioners over several years. These commissioners have seen the evidence of the
effettiveness of our courses and remain keen to commission our services. We a￿ immensely grateful
for the 5UPPOrt from these partners during the COVID-19 pandemic, which along with our own re-
organisation and efficiency measures. means that we continue to provide our much needed SerVi￿s.
Outside of this group of commissioning btxjies. the demands of dealing with CU￿ent illness often
trump the need to invest in future health. In addttion. there can be 3 hiatus in commissioning while
budget-holdin& authorisation provisions and other practical arrangements are impatted by 3
significant reorganisation of the NHS, such as at present.
Our peer-led. co-produced and evidenced-based tourses. with ex￿lIent retention and course
completion rates, remain one of our unique strengths. The swift and Suc￿$$fUl introduction of on-
line versions of our courses during 2020121 meant that course participation is no longer limited by
geography. And in future we will deepen and build upon existing relationships wsth commissioners
and expand into the wider geographical areas across whith cornmissioning is now based. This includes
offering new courses, including those in support of those managing long COVID.
A key part of our mtssion is to publicise and promote the value of supported Se￿-Managernent. To
that end our plans include engaging further wÈth other potential funders outside of our NHS
commissioning partners. including but not limited to front-line clinicians, social prescribers, local
authorities, charitable trusts and employer5. Raisin8 awareness will support our efforts to reach more
people who could and should benefrt from our approach. We have refreshed and improved our
website and social media channels in 2021 to underpin these imperatives.
There remains great potential to develop and expand our work in the medium temi. In 2021122 there
remain challenges from the declining but still signrficant impact of the COVID-19 pandemic and NH5
reorganisation. Self Management UK ended the 2020121 year in a secure financial position as a result
of robust stewardship and sheer hard work of Anthony L￿. who stepped down as Chair at the end of
the year having completed his two thretwear terms of office. Thanks are due to Anthony, and indeed
all my fellow Trustees. fortheir time and commitment during such a challenging period. We also
remain indebted to all our staff, under lan Sifverfs leadership, and ourteam of volunteers, who have
shown such commitment and resilience.
Nigel Turner (Chairl
Page 2 of 29

YRUSTEES REPORT
Our Vision
A society in which everyone who lives with one or MO￿ long-tern) conditions has access to the high-
quality self-management education and support that they need. enabling them to Itve healthier and
happier lives.
Our Pufpose
to develop and promote effective, high quality. setf-management education and support for
everyone living wtth a long-term heaith condition and
to promote wide access through the development of targeted programmes
Our Impact
more people are better able to manage Siving with long-tem conditions.
seldom heard groups of people Bain greater access to high-quality self-management education,
reducing health inequallties
the wider health and social care system recognises and supports fulty high-quality self-
management education and support.
Our Strategic Goa15
design and deliver evidence-based programmes to meet the requirements and needs of specifie
groups of people.
promote the role of self-management within public health policy and delivery including the
Importan￿ of ac￿$5 to support earty on in a diagnosis.
research and evidence the barriers and challenges people face to self-managing and what great
self-management looks like to drive quality standards in (yJtcomes for everyone.
Our Values & Behaviours
we are person ￿ntred and are led by the experiences and views of people living with long-term
health condition5.
we are insight driven and evidence based in our f<Kus and decision making.
we are ambitious and strNe for new ways to overcome barriers and challenges to achieving our
purpose.
we speak up and speak out when we need to in the interests of those with long-term conditions.
Person Centred Theory of Ch3nge
Our Theory of Change has been developed from more than 19 years of experience of delivering self-
management in England. We always place the person at the centre of what we do. and this 15
reflected in our approach.
We believe that understsnding a person's needs and how acttvated they are in their own health and
care should be recognised at the start of a pathway of support for long-term conditions. By using
recognised evaluation methodologies we are able to establish this right at the start of our pathways
of care.
Page 3 of 29

We offer a range of self-management education packages tall0￿d to the levels of artivation. making
them relevant to the need5 of each group whilst also ensuring exceptionally high levels of retention
and value for money to the health and care system. Whilst other services may offer a lower unit cost
at recruitment, our unit cost at completion offers better value to commissioners due to the higher
retention of participants and the outcomes delivered.
Our range of programmes are trialled. researched. and validated by us or in partnership with others in
health and social care for individual or multiple condition5, groups not able to access support and
employers.
Our programmes are designed to provide practical tools to increase a person's skills, knowledge and
confidence in managing a long-terni condÈtion. including=
goal settinE
problem so￿lftg
action planning
communication wtth family. friends. and health care specialists
how to navigate the health and care system.
Sustainable pathways of care are crucial to ensuring a person has ac￿5$ to on%oing support and we
re-assess a person's needs and level of activation after completing one of our programrnes of support.
This in turn allows us to signpost and onward ￿fer a person to further support beyond the life of our
programme.
We know, from the feedback we receive. that attending one of our prc8rammes can often have a
profound impart often with the smallest of goa15 being achieved.
rhe Challenge
One in four people have Iwo or more chronic health condttions Imultimorbidityl increasing to two
thirds of people aged 65 year5 and over . It is estimated that 17% of all UK adults will have or
more chronic health condTtions by 2035 . Multi Morbidity presents a significant challenge to the
health and care system and contributes to over 50% of G.P visits. nearly 80% of medicines
prescriptions and 56% of unplanned A&E admissions
Despite a continued focus within health and care policy on health inequalities, those wtth the lowest
wealth have a 47% higher chance of multimorbidity and a 90% higher chance of having
multimorbidity with 10 or more functional limitations compared with the most affluene.
Multimorbidity is not defined by age either. wtth 35% of those experiencing multiple chronic
conditions aged between SS year5 and 65
Additionally, evidence shows that 30% of people with or more chronic conditions also experience
a co-existing ment31 health issues
The impact of the last year on those who have one or more long-temi condition cannot be
underestimated. The COVID-19 pandernic has had a disproportionate impart on those experiencing
existing inequality, particularty in areas of economit disadvantage and in Black, Asian and other
minority ethnic groups This has been devastatin& particularty considering the impact of inequality on
the propensity and severty of long-term condttions.
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Those with long-term conditions have faced a higher risk of severe symptoms of COVID-19, increased
isolation, reduced access to planned treatment or ongoing supporf and ultimately a higher risk of
neglect in the management of long-term conditions .
Collectively we now face the biggest challenge in population health in modem times. The health and
care system has. and continues to, rightty focus on supporting those with severe COVID-19 symptoms
whilst delivering a national vaccination programme. As a result. the NHS waiting list now stands at
more than 5 million people , with con￿rn growing that the number of people could go on to exceed
15 million.
Compounding this is the increasing numbers of people experiencing prolonged symptoms of COVID-
19. Estimates of the number of people experiencing long COVID vary from between 1% IZOEI of those
who have tested positive and IO% IONS). Regardless. long COVID presents a new challenge for the
health and care system and one that presents complexity of symptoms and ￿SpertiVe care.
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Our Re5POnS:
The support we have provided over the past year has unequivocally shown that self-management
plays a crucial role in sUPPOrting those with long-term health conditions.
Due to the advice on physical distsncing and shieldin& in March 2020 we suspended all face-tfrface
services and began investigating alternative ways, via online platfornis. of providing supported self-
management. Despite the 5UPPOrt on offer, including fundin8 from our commissioners and the
potential to access furlou8h support. the Importan￿ of continuing to provide our services was
paramount.
An underpinning principle of our self-management courses is the interaction be￿een people. Our
courses are designed for groups of up to 18 people and their carers to attend at one time. We create
an inclusive space for people to be able to safety share their experiences of having one or more long-
term conditions and to develop a sense of communtty and nelJvork support. The interaction between
volunteers. tutor5 and participants is an important part of the impact our courses provide. particularly
where attendees experience significant isolation and poor mental health. and it Was therefore
essential we develop an alternatNe that refiected the interaction between attendees and facilitators.
To safeguard the principles important to us, we made sure our response to the pandemic was tru
ccpprodu￿d with the people with whom we work and that we would meet the challenges faced
collaboratively. Ensuring our change in delNery mode to online was ￿levant and met the needs of
those we supporL we asked our volunteers, tutors, people who attend our courses and staff if they
would lead the development of our online services.
Online platfom)s exist to support those wtth diabetes. but very Itttle provision exists for those with
multiple lone-term conditions or experiencing poor mentsl health. Where digital self-management
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platforms do exist. they lack the interaction our courses provide and are not peer-led. Too often
digital health plarforms require an individual to complete an intervention in isolation. This requires a
high level of self-motivation and does not foster the support or motivation that a group setting
provides, and which is a fundamental part of the success of our courses.
In May 2020. we launched a pilot of our virtual X-PERT Diabetes course. consulting with staff. tutor5
and people attendin& incorporating the feedback received into the course. We were surprised by the
popularity of the course and by the end of the summer of 2020 we were operating at pre pandemic
capacity. By March 2020. we had delivered 10 further X-PERT courses at no cost to our
commissioners. to ensure we could meet the demand of those wanting to attend. increasing course
retention rates from 86% for our face-t(Fface courses. to 90% for the virtual format.
e are the only provider in the region who has developed an
alternative way of delivering services and able to provide supporf
We launched pilots of our virtual multi-condition course in the Autumn of 2020 and our Mental
Wellbeing course in January 2021. Again, the virtual a￿ernativeS have been exceptionally popular. and
the feedback received overwhelmingty positive. In fact. our Mental Wellbeing course 15 operating at
full capacity and recording l(Th retention of those who start.
his is a good news story for the whole of the ICS. It has been
challenging to reach those we need to and this demonstrates we are
taking the right steps for our populations"
We have been humbled by the work of our staff. tutors, volunteers and those who attend our
services. The pandemic brought exceptional challenges for us as a charity and for all people involved
in our WDrk on both a personal and professional capacity. And yet, despite this, they sought to create
new service that would allow us to continue to provide access to our supported self-management,
the success of which is testsment to their hard work under exceptional circumstances.
-ACKL:.NG HEALI H iNEQ.uALITIEi
The lack of provision and access to high qualty Se￿-management for many communitie5 and
populations, particularly those in areas of economic challenge and Black. Asian and Minority Ethnic
IBAMEI groups is a central focus of our mission. It was therefore crucial that our response to the
pandemic reached those previous￿ excluded group>
Our virtual Multi Condition and Mental Wellbeing coufses have seen a change in the demographic of
those who attend. We are seeing a higher proportion of males150% of attendeesl, younger age
groups Inow froTll 25 year5 of age) and a hiEher proportion of attendees from a Black Africanl
C3ribbean background170%1.
Our focus continues to be on ensuring those indNiduals and communities where access to support is
challenged, are ￿ntraL to our service provision. COVID-19 has amplified the need for increased
engagement with marginalised groups and health and care strategies that support this.
Although we have developed a virtual course altemative to our faCe-t¢1fa￿ support. we are acutely
aware of the limitations such plarforms have in the absen￿ of face-to-face support. This is why we
are working closely with our tommissioning partners and recently. Guys and St Thomas's Charity, to
Pa8e 6 of 29

gather and anatyse data to ider)tfy those groups and populations who are excluded from accessing
supported self-management, and the reasons why.
In 2021, this will be a core focus of our service provision, to ctrpri)duce self-management plarforms
that address this need, but also inform poliry on tackling increasing exclusion to support at a time
when people's and communities, access to Servi￿ is restritted but needed more than ever before.
THE FUTURE
Each year we review our strategic objectives. a Pro￿55 that incorporates feedback from stsff,
volunteers, people who attend our courses and the wider self-management community.
The past year has pre￿nted many challenges for the charity. its staff, tutors. volunteers and those
that access our support. We a￿ proud of the work that everyone involved has undertaken to help us
respond to the pandemic, often whilst dealing with their own circumstances. It has not been easy. but
we have shown that the changes we have made to the chariVs strvrture and systems in previous
years, and our approach to meeting the challenges we have faced. have been the right ones.
We have been able to accelerate many of the priorities we have identified as important to our work.
most prominently, our development of online alternatives for our supported seff-management
courses.
We a￿ now operating at pre pandemic capacity with our Diabetes, Multi Condition and Mental
Wellbeing courses. In fact. in some cases we are over-subscribed. Our online courses have allowed us
to reach people where access to supported self-management ha5 previous￿ been restrirted and we
are now reaching a much broader audien￿ in age. ethnicity and geographic location.
The previous year has provided an opportunity to further develop our strategic ambition5 for the next
3 years.
We will further develop the range of delivery options targeted at identified groups and
conditions, continuing to ensure our serVi￿S and innovation is c¢iproduced.
Funding has consistently been a challenge, particularly where we have been reliant on
statutory commissioning of our servi￿. This has, and continues to be, important in ensuring
we are able to provide access to our supported self-management and we are tsrgeting an
increase in the number of customers and extend contratt temis. Additionally. we will target
reater funding for our research and innovation.
Research is an important f(Kus of our work. ensuring the continued innovation of self-
managemerit. increasing the scope and reach of services whilst ensuring high qLsality Service
provision. A£ a result. we will establish a grant funded research programme focussed on
unmet need. inequalities and programme effectivenes5.
Our focus has been on transfomiing the structure and systems within the charity. ensuring
we are more agile and offer eX￿ptIOnal value (rf money to ourfunders. We have now
completed a widespread programme of transformation and now look to expand
Pa8e 7 of 29

communications investment to promote effectNe self-management, the chariws leading role
and the voice of people living with long temi conditions.
Our volunteers are fundamental to who we are and the work that we do. We are conscious
that we could do so much more for our volunteers but have been limited by funding our
volunteer attivity ourSe￿es. a result, we will seek funding to help ac￿lerate the
development of a larger volunteer support programme to enable volunteers to be effettively
recruited, trained and 5UPPOrted in a wider range of opportunities.
ANilAL P" F<,-0￿￿1
This year we recorded a deficit of IE13k} that was funded from reserves. This is lower than the
previous year IE37kl but reflects the investment made in developing our virtual courses and
increasing Servi￿ provision against one of our contracted services by 60% at no cost to our
commissioning partners to help meet much needed demand. Income was £373k, down on the
previou5 yearfs performance1578kl. This was expected resulting from the impact of the pandemic.
Despite the drop in income, the change5 made to improve our structures and systems has to an
extent reduced our cost base whilst safeguarding our delivery capability, capacity and quality.
Additionally, marginalty reduced costs were experienced as a resu￿ of the pandemit and ciur move to
virtual supported selF-management
Between April 2020 and June 2020. we re￿iVed financial support through the Governments Furlough
scheme. At the end of this period. we had negotiated financial support from our commissioning
partners for the duration of the financial year to minimise the impart of the suspension of our
services. In light of the financial support received from our commissioning partners. we decided it
appropriate to repay the funding received through the furlough scheme in full, totalling £19k.
Having robust financial priKesses and systems in place has been essential and this is reflected in a
closing cash balan￿ for the year of £217k (2020.. £210kl. with Cap¢tal & Reserves at £186k12020:
£199kl.
RESERVES
The charity needs to hold sufficient reserves to provide adequate financial stability and the means for
it to meet rts charitable objertives for the near future. The chariws reserve poliry is to maintain a
level of reserves to cover 3 months. staff and running costs which amount to £124k. The total
reserves as of 31st March 2021 are £186k12020= £2Wkl all of which are unrestricted and within the
parameters of the reserves policy.
The reseTves position is regular￿ reviewed to ensu￿ that they are adequate to fulfil the charivs
continuing obligations. The reserves are continualty aligned with actual operating costs.
Page 8 of 29

GOVERNANCE. STRUCTURE & MANAGEMENT
REFEiEI,',._
Charity Name: Self Management UK LimFted
Registered Charity Number- 1146727
Company Registered Number: 07998365
Charivs Principal Address- Suite 409. Chadwick House, Birchwood Park, Warrington
WA3 6AE
Accountants.. Haysmacintyre LLP, 10 Queen Street Place. London, EC4R IAG
Bankers.. HSBC. 11 Starnford New Road, Altrincham, Cheshire, WA14 IBW
TRUSTEES
Self Management UK'S Trustees are responsible for the effective governance and direction of the
charity- They are unpaid but provide an invaluable service in supporting the aims of the charity.
Trustees who served within the year and Sin￿ are:
Anthony Levy- Chairman
Ifrom 22nd ju￿ 2015 and trustee from 31st March 2015.
Tenure ended 31° March 2021}
Nigel Turner- Chair
(From I" April 20211
Lisa Quinlan-Rahman- WI￿ Chair
{Elected 1st Juty 2016- Reélected on 30 June 20191
Marc Berryman- HonofaryTreasurer
{Eletted on 31" May 2019. Resigned 10 August 20211
Jane Brooks
IElected 1st Juty 2016. Re-elerted on 30" June 20191
Erica Cassin
(Elected 25 April 20191
Mary Newman
(Elected 1° April 2021}
FUN'DRAISING
In accordance with the Chartties Act 2016, The Trustees confimi the charl￿5 compliance with the
fundraising approach set out by the Charty Commission eUidan￿.charlty fundraisinB.' a guide to
trustee duties ICC201' voluntary scheme of regulation.
The charity does not source funding through direct mailinpJcontact individual donors. legacies.
campaignin& or any other public facing activity and as such is currently not registered with the
Fundraising Regulator.
Page 9 of29

All fundraising attNity is monttored weekly by the Chief Executive and ￿gUlarlY by the Trustees.
Additionally. the Fundraising and Marketing Committee provides oversight to the Head of Sales and
Marketing and Chief Executive ensuring compliance with the voluntsry scheme of regulation.
The Trustees can ￿port that no complaints have been received in relation to fundraising activity. In
complying with the Data Security and Protettion requirements. the charity seek5 explicit consent for
an individual to be contacted regarding any communication. including fundraising activity. The charity
supports those populations experiencing signiricant challenges because of having one or more long-
term condition5, including those experiencing mental health issues. The charity has a duty of care to
its beneficiaries, particularly those considered vulnerable and. at this time, the charity does not
consider contacting individuals as a part of its fundraising activity- Should fundraising from individuals
be considered, the Trustees would apply safeguards includin& but not limited to, suppressions under
the Fundraising Preference Service.
I RLSI EES. SlA"I&M￿N i C'K. 'Uts_' IL 8.-Ni.-
We contin5JaI￿ ￿VIeW our aims, objectNes. and attivities throughout the year. The process of review
ensures that past. on-going and future actNities are aligned with. and remain focused on. our aims
and objertives.
We have referred to the guidance contained in the Charty Commission's general guidance on public
benefit when reviewing our aims and objectNes and in planning our future activtties. In particular. the
Trustees consider how the charws attivities will contribute to the aims and objettives they have set.
The Trustees, report gives a description of the actNities undertaken by the Trust during the period to
further its charitable purposes, and the trustees are satisfied that such artivities provide public
benefit.
'JOVERNING DOCUMENT
The charity is registered as a Charitable Company limited by guarantee and was set up by a
Memorandum ofAssociation on 20th March 2012.
PAETHOD OF APPOINTMENT OF TRUSTEES
Each Trustee 15 appointed for a tem of 3 years. after which they can offer themselves for
reappointment for a further term of 3 years.
Trustees are appointed following assessment of skills and experience in line with the requirements of
the charity. Appointments are made by 3greement by all trustees and a member of the Senior
Management Team. normally the Chief Executive.
DOLICIES & PROCEDURES FOR THE INDUCTION OF TRUSTEES
All trustees are provided a thorough induction and include..
Training on the role and responsibilty of a charity trustee
Meeting5 With the Chairman and fellow Trustees
Meetings with the Chief Executive and Senior Management Team
Meetings with other staff members and volunteers
Page 10 of 29

Opportunities to attend the activities provided by Self Management UK and
Othertraining
,I,',.TliiXA STrfiiTL.,.
Subject to the Articles. the Trustees are responsible for the management of the charivs business, for
which purpose they may exercise all the powers of the charity-
The frustees have appointed a Chief Exeojtrve responsible for the day-today leadership and
management of the organisation. He is supported by Head of Sales and Marketing, Head of Finance
and a highw flexible team of paid staff and volunteers.
During the 2020121 financial year the Management Team tonsisted of-
lan Silver- Chief Executwe
Sarah 8arker- Head of Sales and Marketing
Senior management and executrve pay is set having regard to the National Council of Voluntary
Organisations INCVOI guidance, recommendations and calculations as set out by the NCVO in its
'Report of the Enquiry into Charity Senior Executive Pay and Guidance forTrustees in Setting
Remuneration, In addition, senior executive pay is also benchmarked from time to time against that
of charities demonstrating similar income and number of paid staff.
INlJkSTM¥N' I pc.,
The Trustees have considered the most appropriate policy for investment of fvnds and have found
that short temi deposit accounts meet their requirements.
Self Management UK has a fornial risk management process through which the major risks in the
organisation are managed. Risks are ranked by likelihood. impart and control effertiveness,
culminating in a risk register that clearty shows escalated risks which is updated on a regular basis.
Together with the current mttigating artions the Trustees are satisfied that systems have been
developed and are in place to mitigate identified risks to an acceptable level.
Since March 2020. an additional Risk Register is in place Specifical￿ addressing risks associated with
COVID-19. This register identifies principal risks to the charivs finances, operations, environment and
staff. This register is reviewed regularly against mitigating actions. controls. and monitoring in place.
The principal COVID-19 risks and uncertainties identtpied by the charity are=
Sales- The impart of COVlD-19 on commissioning decisions and significant demand for
funding and grants.
Income.. delivering iTbcome against the value of contracted services in the face of continued
challenges presented by COVID-19
Page 11 of 29

Environment.. Continued change and transforniation within the NHS, our primary source of
funding and the impact on strategic commissioning for long-terrn conditions.
Staff & Volunteers.. The impact on the past 18 months on the wellbeing of staff and
volunteers
)CCI ARATION
The report of the Tnjstees has been prepared in accordance with the special pr(wisions relating to
companies subject to the small companies. regime within Part 15 of the Companies Act 2006.
TRUSTEE STATEMENT
The Trustees Iwho are also directors of Self Management UK Limited for the purposes of company
lawl are responsible for preparing the Trustees, report and the financial statements in accordance
with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Prarticel.
Company law or GAAP UK requires the Trustees to prepare financial statements for each financial
year which give 3 tnje and fair view of the state of affairs of the charitable company at the balan
Sheet date, and of the charf(able comparfs net movement in funds. including income and
expenditure, for that period. In preparing these Financial statements. the Trustees are required to=
select suitable accounting policies and then apply them consistently-
observe the rnethods and principles in the Charities SORP-
make judgments and accounting estimates that are reasonable and prudent,.
state whether applicable UK Accounting Standards have been followed. subject to any
material departures disclosed and explained in the financial statements.. and
prepare the financial statements on the going concem basi5 unles5 it is inappropriate to
presume that the charitsble company will continue in operation.
The Trustees are responsible for keeping proper accounting records that disclose with reasonable
accuracy at any time the financial position (rfthe charity and to enable them to ensure that the
financial statements Comp￿ with the Companies Act 2(I)6. They a￿ also responsible for safeguarding
the assets of the charity and hen￿ tskirE reasonable steps for the prevention and detection of fraud
and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the charitable companvs websrte. Legislation in the UK governing the
preparation and dissemination of financial statements may differ from legislation in other
jurisdictions.
ON BEHALF OFTHE BOARD:
Nigel Turner
Chair
Date..
202 1
Pagè 12 of 29

114DEPEhlOEMT ÉXAt•tlN&R'S REPORT
I report to the charity trustees on my examination of the accounts of the charttable company for the
year ended 31 March 2021.
Responsibilities and basis of report
As the charivs trustees of the Company land also its directors for the purposes of company lawl you
are responsible for the p￿paratIOn of the accounts in accordance with the ￿quIrernents of the
Companies Art 20061'the 2006 Acf l.
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16
of the 2006 Act and are eligible for independent examination. I report in respect of my examination of
your charity's accounts as carried out under settion 145 (rf the Charities Act 20111'the 2011 Art'l. In
carrying out my examination I have followed the Directions given by the Charity Commission under
section 145151 Ibl of the 2011 Att.
Independent examinerfs statement
Since the Companrfs gross income exceeded £250.0(X) your examiner must be a member of a body
listed in section 145 of the 2011 Act. I confirm that S am qualified to undertake the examination because
l am member of ICAEW. which is one of the listed bodies.
I have completed my examination. I confirm that no matters have come to my attention in connection
with the examination giving me cause to believe:
l. accounting records were not kept in respect of the Company as required by section 386 of the 2006
Act.. or
2. the accounts do not accord with those records- or
3. the accounts do not comply wtth the accounting ￿qUirements of section 396 of the 21XJ6 Act other
than any requirement that the accounts give a 'true and fair view which is not a matter considered a5
part of an independent examination- or
4. the accounts have not been prepared in accordance with the methods and principles of the
Statement of Recommended Prattl￿ for accounting and reporting by charities applicable to charities
preparing their accounts in accordan￿ with the Financial Reportirbg Standard applicable in the UK and
Republic of Ireland IFRS 1021-
I have no concems and have come across no other matters in connettion with the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts to
be reached.
Jane Askew ACA
Haysmacintyre LLP
10 Queen Street Pla
London
EC4R IAG
Date-
6 October 2021
Page IY of 29

SELF MANAGEMENT UK LIMITED IA COMPANY LIMITED BY GUARANTEEI
STATEMENT OF FINANCIAL ACTIVITIES
(INCORPORATING THE INCOME & EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2021
Unrestricted Restricted
Funds
Funds
Totsl
2021
Totsl
2020
Income from:
Donations and legacies
Charitable aLtivities
Investments
19.242
19.742
352,791
192
352,791
192
578,079
799
Total income
353,483
19,242
372.725
578.878
Expenditure on:
Roisingfunds
50.421
50,421
18,143
Chorituble octivit￿s."
Training & Education
Research & Development
Advocacy
151.C62
85,685
79.150
19,242
170,304
85,685
79,150
466,000
40,578
91.271
Total expenditure
366.318
19,242
385,560
615.992
Net lexpendrcurel for the year
112,8351
112,8351
137,1141
Net movement in funds
112,8351
112,8351
137,1141
Reconciliation of funds
Total funds brought forward
199.655
199,655
236.769
Totsl fund5 carried forward
12
186,820
186,820
199,655
Income and net movement in funds in each of the financial periods arise from continuing operations.
The Statement of Financial AttÈvities includes all gains and losses recognised in the year.
The comparative Statement of Financial Attivities and Statement of funds notes are provided in notes
20-21.
The notes on pages 17 to 29 form part of these financial statements.
Page 14 of 29

ÈANY LIMfTED BY GUARANTEE)
BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
FIXED ASSErs
Tangible assets
5.182
8,913
CURRENfhssErs
Stocks
Debtors
Cash at bank and in hand
2,182
23,357
217,293
5,593
62.341
210,372
242,831
278.3C
CREDITORS: amounts falling due
within one year
io
161.1931
187,5641
CURRE￿ ASSErs
181,638
190,742
TOTAL ASSEfs LESS CURRENT
LIABILMES
186.820
199,655
CHARITY FUNDS
Restricted funds
Unrestricted funds
12
12
186.820
199,655
Total funds
186.820
199,655
The directors consider that the company is entitled to exemption from the requirement to have an
audit underthe provisions of section 477 of the Companies Art 20(￿ I'the Act") and members have not
required the company to obtain an audit for the year in question in accordance wtth section 476 of the
Act. The directors acknowledge their responsibiltty for ensuring that the company keeps accounting
records which comply with section 386 of the Art and for preparing tinancial statements which give a
true and fair view of the state of affairs of the company as at 31 March 2021 and of its result for the
year then ended in accordance with the requirements of sections 394 and 395 of the Act and which
otheTwise complywith the requirementsof the Companies Att 2006 relatingto the Pinancial statements
so far as applicable to the company.
The financial statements were approved and authorised for issue by the Trustees on 6 October 2021
d were 518ned on their behalf by:
Nigel Tumer
Chair
The notes on pages 17 to 29 form part of these financial statements.
Page 15 of 29

SELF MANAGEMENT UK LIMITED
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
Cash flows from operating actNities
2021
2020
Net cash provided by/lused in) operating activtties
6,729
1154,1761
Cash flows from investing attNities
Investment income
Purchase of tangible fixed assets
192
799
112,3951
Net cash provided by/{used in} investing a¢tNities
192
111,5961
Change in cash and cash equivalents in the period
6.921
1165.7721
Cash and cash equivalents at the beginning of the reportinB
period
210,372
376.144
Cash and cash equNalents at the end of the reportin8 period
217,293
210,372
Reconciliation of net (expenditure) fincome to net cash from operating attbvrties
2021
2020
Net expenditure for the reporting period las per the ststement of
financial activities)
Adjustments for..
Depreciation charge
Investment income
Decrease/lincreasel in stock
Decrease in debtors
Decrease in credttors
112,8351
137.1141
3.732
3,482
11921
17991
3.411
15,5931
38.984
56.195
126,3711 1170,3471
Net cash provided byllused inl operating actNitres
6.729
{154,1761
Anaty5is of cash and cash equNalents
2021
2020
Cash in hand
217.293
210,372
The notes on pages 17 to 29 forni part of these financial statements.
Page 16 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
l. ACCOU￿nNG pouaES
The principal accounting policies adopted, judgements and key sources of estimation, uncertainty
in the preparation of the financial statements are as follows:
Self Management UK Limited meets the definrÉion of a public benefit entity under FRS 102.
Basis of preparation of financial statements
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities- Statement of Recommended Prartice applicable to chartties preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS
1021- (Charities SORP IFRS 1021 (Second edition. effectNe ljanuary 201911. the Financial Reporting
Standard applicable in the UK and Republic of Ireland IFRS 1021 and Company Act 2006.
Company status
The charity is a company limited by guarantee registered in England and Wales. The registered
office is Suite 409. Chadwick House, Birchwood Park, Warrington, WA3 6AE. The members of the
company a￿ the Trustees. In the event of the charity being wound up. the liability in respect of the
guarantee is limited to £1 per member of the charity.
Preparation of the accounts on a going con￿rn basls
In order to cornp￿ with the principle of going concern, the Trustees have considered the Charity's
business activitie5 including Un￿rtaInty around future income, the current level of reserves and
the principal risks, including those arising from the Covid-19 pandemic. as set out in the Report of
Board of Trustees. The Trustees have reviewed the latest financial forecast and are satisfied that
the Char¢ty will be able to operate WFthin the level of its existing funds and reserves for the
foreseeable fijture. The accounts are prepared on a goinB concem basi5.
Fund accountin8
General funds are unrestricted funds which are available for use at the discretion of the Trustees
in furtherance of the general objertives of the charity and which have not been designated for
other purposes.
Re5tr¥rted funds are funds which are to be used in accordance with specific restrittions imposed
by donors orwhich have been raised by the charity for particular purposes. The costs of raising and
administeringsuch funds are charged against the specific fund. The aim and use of the restrirted
fund is set out in the notes to the financial statements.
Page 17 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
I. ACCOUNllNG POUQES Icontinuedl
Income
Income is recognised when the charty has entitlement to the funds, any performance conditions
attached to the itemlsl of income have been met, it is probable that the income will be received
and the amount can be measured reliab￿.
Recognition of intome is deferred where condition specfy that such income relates to future
accounting periods. Where donors specify that funds are for specific purposes such income is
included in incoming resources of restrirted fvnds.
Donations and gifts are included in full in the Ststement of Financial Activities when there is
entitlement. probability of receipt and the amoijnt of income receivable can be measured reliably.
Income from government and other grants. whether 'capital' grants or 'revenue' grants. is
recognised when the charity has entitlement to the funds. any performance conditions attached to
the grants have been met. it is probable that the income will be re￿iVed and the amount can be
measured reliabw and it is then not deferred.
Investment income is recognised on a recewable basis once the amounts can be measured reliably.
Expenditure
Expenditure is recognized once there is a legal or constructsve obligation to make a payment to a
third party, it is probable that the settlement will be required. and the amount of the obligation can
be measured reliably. Expenditure is classrfied under the following attivity headings.
Cost of raising funds comprise the percentsge costs any direct costs relating to fundraising and
their associated support costs.
Expenditure on charitable artNtties includes the costs of all actwities undertaken to further the
purposes of the charity relating to the strategic vision and their associated support costs.
Allixation of 5UPPOrt costs
Support costs are those functions that assistthework of the charity but do not undertake charitable
activities. Support costs include back office costs, IT, personnel, payroll, communication, legal and
professional fees and governance costs which support the Chariws activities. These costs have
been allocated between cost of raising funds and expenditure on charitable activitie5. The bases on
which support cost have been allocated are set out in note 5.
Irrecoverable VAT is charged against the category of resources expended for which it was incurred.
Employee benefts
Short term benefits
Short term benefits including holiday pay are recognized as an expense in the period in which the
service is received.
Page 18 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
I. ACCOUWNG pouaES Icontinuedl
Employee temiinotion benefits
Temination benefits are accounted for on an accrual basis and in line wtth FRS 102.
Pension Scheme
The Charity operates a defined contribution pension scheme for the benefrt of its employees. The
assets of the scheme are held Independent￿ from those of the Charity in an independently
administered fund. The pension costs charged in the financial statements represent the
contributions payable during the year.
Operating Leases
Rentals payable under operating leases are charged in the Statement of Financial Activities on
straight-line basis over the life of the lease.
Tangible fixoj assets and depreciation
All assets costing more than £5(N) are capitalised. Tangible fixed assets a￿ stated at cost less
depreciation. Depreciation is provided at rates caltulated to write off the cost of fixed assets. less
their estimated residual value, over their expetted useful INes on the following bases=
Fixtures and frttings
Fumiture and equipment
Computer equipment
- 33% straight line method
- 25% straight line method
- 33% straight line method
Financial Instnjments
The charity onty has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. B35ic financial instruments. including trade and other debtors and creditors are initial
recognized at transattion value and Subsequent￿ measured at their settlement value.
Debtors
'Irade and Other debtors are recognised at the Settlement amount due after any trade discount
Offe￿d. Prepayments are valued at the amount prepaid net of ary trade discounts due.
Cash atthe bank and in harKI
Cash at bank and cash in hand includes cash and short temi highly liquid ir*vestments wtth a short
maturity of three months or less from the date of acquisttion or opening of the deposfc or similar
account.
Creditors and provisions
Creditors and provisions are recognized where the charity and group has a present obligation
resulting from a past event that will probab￿ resutt in the transfer of funds to a third party and the
amount due to settle the obligation can be meaSU￿d or estimated reliab￿. Creditors and provisions
are normal￿ recc8nized at their settlement amount after allowingfor any trade discount due.
ststement of cash fl¢Y4VS
The ch3ritsble companls cash flow statement refiects the presentstion requirements of FRS 102
Page 19 of29

SELF MANAGEMENT UK L5MITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
2. JUDGEMENT IN APPLYING AccouKnNG pouaES AND KEY RESOURCES OF ESTIMAMON
uN￿RTAJNTy
Estimates and judgements are continual￿eVa1uated and are based on historical experience and other
factors, including expettations of future events that are believed to be reasonable under the
circumstances. A￿hOUgh these estimates are based on management's best knowledge of the amount,
events or actions, artual results may Ultimate￿ differfrom those estimate5. The trustees considerthe
following items to be areas subjert to estimation and judgemenL
Depreciation..
The usual economic lives of tangible fixed assets are based on managemengs judgement and
experience. When management identifies that actual useful INes differ materialW from the estimates
sed to calculate depreciation, that thaoe is adjusted retrospertivety. Astangible fixed assets are not
signrficant variances belyjeen actual and estimated useful economic Iwes will not a material impart
on the operating results. Historical￿ no changes have been required.
DONAMONS
Unrestritted Restricted
Funds
funds
Totsl
2021
Totsl
2020
Other
5CX)
19,242
19,742
io,cx)o
s(J)
19.242
19.742
10,000
There were restrirted funds of £19.242 and unrestricted donations of £500 during the year
(restricted donations 2020.. 10,(MX)l. Restritted funds in 2021 related to the Coronavirus lob
Retention Scheme. A5 described further in note 13. all furlough fund5 have been repaid to
avoid double fvnding of the chariws employment costs by govemment bodies.
INCOME FROM CHARITABLE A￿1vInEs
Unrestricted
Funds
Restricted
Funds
Totsl
2021
Totsl
2020
Training and courses
Consultancy servi￿$
325.791
27.(
325,791
27.000
560,819
17,260
352.791
352,791
578,079
Page 20 of 29

SELF MANAGEMENT UX LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCFI 2021
EXPENDITURE:
Dirett
Direct Staff
Support
Costs
Total
2021
Roising Fund5.'
Fundraising
ChoritobleAttivitie5
Training & Education
Research & Development
Advocacy
78
5.935
44.408
50,421
23,593
173
392
78,931
13,058
29.676
67.780
72,4S4
49,082
170,304
85.685
79,150
Totol
24.236
127.6(K)
233,724
385,560
Of the total expenditu￿ £19.242 was restrirted12020: 10.(XJJI
Allocation of support costs to attNrties
Training &
Education
Research &
Total
Development Ao%Tocacy Fundraising 2021
Staff & travel related
costs
Premises
Office costs
IT costs
Communications
Legal & professional
fees
Governance- staff
Govemance- other
25,958
14.213
4.347
8.701
38.555
15.193
4.646
9.301
23.751
10,292
3,147
6,301
23,866
9.312
2.848
5.701
112,130
49,010
14,988
30,004
11.498
3,064
3.372
2.218
674
2,007
17,028
10.564
3,275
Total
67,781
72,454
49,081
44,408
233,724
Support costs have been allocated based on percentage of dirett costs to the relevant
activities.
Page 21 of29

SELF MANAGEMENT UK LIMIIED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
EXPENDrruRE
Icontinuedlcomparative note
Direct
Dirert stsff
Support
Costs
Total
2020
Raising Funds..
Fundraising
Choritoble Activities
Training & Education
9.730
8,413
18,143
74.896
175.028
216,076
466,000
Research & Development
Advocacy
198
298
21.565
48.652
18,815
42.321
40,578
91,271
Total
75,392
254,975
285,625
615.992
Allocation of support costs to actiVFties Icompar*ive)
Training &
Research &
Education
Development Advocacy
Totsl
2020
Fundraising
Staff & travel related
costs
Premises
Office costs
IT costs
Communications
Legal & professional
fees
Governance- staff
Governance- other
Total
115,922
10,094
22,705
4,513
153.234
19.169
11.998
31,612
7,086
1.669
1,045
2.753
617
3,754
2.350
6.192
1.388
746
467
1,231
276
25.338
15.860
41,788
9,367
24.121
6.169
2.IlX)
537
4.724
1.208
939
240
31,884
8.154
216,077
18,815
42,321
8,412
285,625
Page 22 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENOED 31 MARCH 2021
NET EXPEND￿uRE INThE YEAR
2021
2020
This is stated after charging..
Depreciation of tangible fixed assets=
owned by the charity
Independent examiners fees {excluding VAT)
Pension costs
Operating lease charges
3.732
4,8
7,065
11.712
3,482
4,415
10,738
15,950
STAFF Cosrs
2021
2020
Salaries
Social security costs
Pension costs
Redundancy and termination costs
198.230
9,902
7.065
5.077
368,532
29,271
10,738
11,729
220.274
420,270
The average monthly number of employees during the year was as follows-
Number
Number
Raising funds
Charitable activÈties
Support
Governance
13
21
The number of higher paid employees was:
In ihe band E60.001- £70,(XXJ
Pension contributions on behalf of higher paid stsff totaled £3.623 {2020: £3,623).
The key management personnel of the charity as agreed by the trustees are the Senior
Management Team, comprising the Chief Executive and Departmental Heads. The total
employee benefits of the key management personnel were £133,83912020- £161,317).
During the year the Trustees received benefits of £nil {2020- £nill.
During the year, no Trustees received reimbursement of expenses12020- 2 Trustees received
reimbursement of expenses of £378 for travel and subsistence).
Pa8e 23 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
TANGIBLE FIXED AssEfs
Computer Fixtures & frttings. Software
equipment
fumiture &
equipment
Totsl
Cost
At l April 2020
Additions
141.267
47.376
105.533
294.176
At 31 March 2021
141.267
47.376
105.533
294.176
Depwiation
At l April 2020
Charge for the year
132.354
3,732
47.376
105.533
285,263
3,732
At 31 March 2021
136,086
47.376
105.533
288,995
Net book value
At 31 March 2021
5,181
5,181
At 31 March 2020
8.913
8,913
DEBTORS
2021
2020
Trade debtors
Other debtors
Prepayments and accrued income
14,735
2,7(XJ
5.922
52,680
125
9,535
23,357
62,340
io.
CREDITOPS: amounts falling due within one year
2021
2020
Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income
1.574
8,656
42,460
8,503
5,371
5,641
10,910
65,643
61.193
87,56S
ii.
DEFERRED INCOME
2021
2020
Balance deferred at l April 2020
Amount released to income
Amount deferred at the year end
49,530
163,957
149,5301 1163,9571
49,530
Balance deferred at 31 March 2021
49,530
Page 24 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ii.
DEFERRED INCOME (continued)
Deferred income comprises of grants and contract income received which the charity is not entitled to
in the current year and oniy released to the Statement of Financial Artivities once conditions to
entitlement have been met.
12. STATEMENT OF FUNDS
Brou8ht
Fonward
Income
Expenditure
Carried
Fornard
Unrestrfcted funds
General funds
199.655
353.483
1366,3181
186,820
Restricted funds
Support Fund
19,242
119.2421
Totsl funds
199.655
373.425
1385,5601
186.820
13.
SUMMARY OF FUNDS
Brought
Forward
Income
Expendrture
Carried
Forward
Unrestricted funds
Restrirted funds
199.655
353,483
19.242
1366,3181
119,2421
186,820
199.655
372,725
1385,S601
186.820
The Support Fund relates to funds re￿iVed under the governmenys furlough scheme. Some
staff were furloughed between April and June 2020 and funds claimed through the UK'S COVID-
19 furlough scheme for this period. Ne8Otiation with our NHS Commissionets resulted in
continued payment in full against our commissioned contracts. The Trustees therefore
determined that all furlough funds We￿ to be repaid to avoid double funding of the charivs
employment costs by government bodies.
14. ANALY515 OF ASSETS
Total
Funds
2021
Totsl
Funds
2020
Unrestricted
Funds
Restricted
Funds
Fixed assets
Current assets
Current liabilities
5.181
242.831
161.1931
5,181
242.831
161,1931
8.913
278,306
187,5641
186.820
186.820
199,655
Page 25 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THI YEAR ENDED 31 MARCH 2021
15.
PENSION COMMITMEMrs
The charity operates a defined contributions pension scheme. The assets of the scheme are
held separately from those o* the chartty in an independently adMiniste￿d fund. The pension
cost charge rep￿sents contributions payable by the charity to the fund and amounted to
E7,06512020 - £10.7381. Contributions totalling £1.10212020 - £1,265) were payable to the
fund at the balance sheet date and are included in creditors.
16.
OPERAMNG LEASE CommrrmE￿[s
At31 March 2020the charwws minimum operating lease payments are as follows:
Land and buildings
2021
2020
Other
2021
2020
Within one year
Between one and five years
11.712
12,0(X)
11.712
12,(XKJ
The charge to the Statement of Financial Artivities is £11,71212020'. £12.OCM)I.
17.
RELATED PARTY TRANSAcfioNS
Please see note 7 for related party transactions with individual trustees.
18.
POST BALANCE SHEEf EVENT5
There have been no post balance sheet events.
Page 26 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19.
SUBSIDIARY RESULTS
The Charity ceased to be controlled by another party in May 2016. During 2015 the chartty
became the sole controller of the Expert Patients Programme Community Interest Company, a
company registered in England and Wales, company number 05964023. There were no
transactions in the subsidiary entity in the year.
Balan￿ Sheet a5 at 31 March 2021
2021
2020
Current a55ets
Debtors
Cash at bank and in hand
12
12
Creditors.. amounts falling due within one year
Net current assets
Totsl assets less current liabilities
12
12
Capitsl and reseNes
Share capital
Capital Redemption Reserves
Profit and loss account
Shareholders, fijnds
12
12
Page 27 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
20.
COMPARAMVE ￿ATEMENT OF FINANCIALAcllviTIES
Unrestricted
Funds
Restritted
Funds
Totsl
2020
Income from:
Donations and legacies
Charitable activities
Investments
578,079
799
578,079
799
Total income
578,878
578,878
Expenditure on:
Roi5ingfvnds
8.143
10,0
18.143
Choritoble ortivities..
Training & Education
Research & Development
Advocacy
466.ct
40.578
91,271
466,000
40,578
91,271
Totsl expenditure
605,992
iO,(KJO
615.992
Net lexpenditurel forthe year
127,114
iio.o(Jii
137,1141
Net movement in funds
127.1141
li0,0￿)
137,114}
Reconciliation of funds
Total funds brought forward
226,769
io,cxJ)
236,769
Total funds carried forward
199,655
199,655
Page 28 of 29

SELF MANAGEMENT UK LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
21.
COMPARAMVE STATEMENT OF FUNDS
Brought
Forward 2019
Income
Expenditure
Carried
FO￿ard
2020
Unrestricted funds
General fund5
226.769
578,878
1605,9921
199,655
Restritted ￿ndS
Charitable Activities
iO.OLK)
iio,0001
Total funds
236,769
578,878
1615,9921
199,655
Unrestricted funds came from providing services Main￿ to the NHS or8anisations across England and
Wales but also to universities and other charities in relation to self - management.
The Restrirted funds ￿late to three grants received from Awards forAII- unspent. One Stop Shop and
The Liz aTrd Terry Bramhall Foundation foi support groups.
22.
COMPARATEVE ANALYSIS OF ASSErs
Unrestricted
Funds
Restricted
Funds
Total Funds
2020
Fixed assets
Current assets
Current liabilities
8.913
278.306
187.564}
8.913
278,306
187.5641
199,65S
199,655
Page 29 of 29