COMPANY REGISTRATION NUMBER.. 07665606 CHARITY REGISTRATION NUMBER.. 1145692 Promise Works Limited Company Limited by Guarantee Unaudited Financial Statements 30 November 2025 Promlse Works Llmlted Company Limiled by Guarantee Flnancial Statements Year ended 30 November 2025 Page Trustees, Annual Report lincorporaling the Directors, Report) Independent Examinerfs report lo the Ifustees 20 Slalemenl of Financial Activity (including Income and Expendrture Account) 21 Balance Sheet 22 Notes lo the financial slalements 23-33 Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) Year ended 30 November 2025 The trustees. who are olso Ihe direclors lor the purposes ol compony law. present their feporl ond the unoudiled linoncigl slolemen15 01 Ihe charity loi the vear ended 30 November 2025. Reference ond odrninislrotive details Regi51efed charlfy name Promise Works Limited Charity registration number 1145692 Company registration number 07605& Principal ollice and registered off 7 Coslle Slreel Briégewater Somersel TA6 30T The Iruslees K A O'Donnell RHPeto C E Drew (Resigned 3 Fetyuory 20261 T Knight N Gelhing K Mckenzie L Slople5 IAppThnled 16 December 20251 M G Elliot (Resigned 31 December 20241 Independenl exomlnw Joshuo Kirngston BSC. FCA Burton Sweel Limiled The Clock Tower 5 Forfeigh Court Old Weslon Road Rox 8ourton Bristol BS48 1 UR Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) Year ended 30 November 2025 51rvclure. governonce and monooement Promise Works Limiied is o choriloble compony Icompany number 07665606.. chorily regislrolion number 11456921 governed by Arlicles ol Associotiori loro Choritoble Compony doted l November 2011 ond 0$ omÈnd&d on 16" October 2023. Rlsk Monagemenl PROMISEworks moinloins o lomol Risk Monogement ￿oCess. employing o Risk Molrix to ossess the chority'5 exposure lo o voriely ol risks ond lo deline ils mitigol￿n ellorls. The risks lo which the chority is expose(l ole reviewed ieguknrty by the Bocxd ol Irustees. They are cjivided inlo live coteoories.. Rfyovlolionol Personol Solety Finonciol Service Delivery Orgonisolionol The impoct ot eoch risk is ossessed together with the lTri efihood ol its occurrence. The product ol these two laclors is used to identify the mosl signiliconl risks lo the chorily.. PllOTilise miligoiK)n ellorls ens¢Je Ihol Ihose efforts employed ore odequole. The m051 signilicont risk to the chority ts Personol Solety ond the consequentiol Reputotionol risk thot would be ossocioled with one OF clienls or volunleers sullering obuse or susloined physicol or emolionol horm os o result ol Iheir mentoring oclivities. Svch on occvrrence woukl risk o Cfltcol loss ol credibility ond carry with il the potentiol lor closure of the service. To miligale this primary IEk. the charity em ￿0y5 robusl ond conslanlly reviewed soleguarding processes and procedure5. These include= Sy5terr701ic. Ihorough recruilment ond screening Fyocedvres. Delit)erotely extended recruilmenl programme. to ensure that volunteers ore ossessed over on opprecioble period of time and in o variely o15etting5 ond 51tuations. Exlensive vetting proce55e5. Wlth Iwo or more inlerviewers examining the history. bockground ond rnotivalion of each volunteer. Careful molching process. plocing the needs ond desires ol the child at the cenlre ol tha decision-moking process. Continued. regulcN sUperv￿lon ol volunteers by trOl￿a cose holders who ore. in tuin. 5upÈrvised by on experienced Generol Moriogef. Continuous professionol developrnenl of oll Members of the teorn. Regulor internol audits conducled by the SafegLJarcling Leod Iru51ee. Regulor clinicol supervision of oll cose holders and the generol rnonager by Somersel Counselling Cenlre. These requirements ore oll refiecled in Ihe chority's Saleguording Poficy which is reviewed on an onnual bas15. Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 Eoch yeor. in the light ol this iisk monogemenl process. the chorify reviews il[ insuronce orrongemen15 to ensure Ihol it is odeqvolety covered 5hovld ony worst coses Ironspire. Objectives and activities The objects of the chorily ore: lo help vulnerotje children. yovng people and lomli ies in Somersel and nolionolly by providing procticol and emotionol support. ond-. the odvoncemenl ol education by the provision ol training, educationol progrommes and inlormalDn lo o range ol voluntary. public and professional individuols. grovps and organisolions lor the pvblic benefit. PUBLIC BENEFII The charity provides mentoring service5 ond support lo some ol the most vulnerable and al-risk children ond young people in Somersel. Mony ol Ihese young peorle are classed as "Children in Need a5 defined in the Children Act 1989. The charity does nol fund services ond SUPFX)rl which ore wilhin Ihe slolulory duly ol the locol oulhorily. We have relerTed lo Ihe guidance contained in the Charity Commission'5 generd guidance on public benefit when reviewng our oims ond objeclives and in planning our lulvre oclivilies. Achievements and performance Summary- o yeor ol consdidalion in an increasingly pressured environment for charities In the lace of Strong headwinds. the year saw PROMISEworks moinloin the sleody evolution ol ils mentoring service to vUlneraL￿e and disadvanloqed children and young people ICYPI in Somefsel. Major highlights ol the yeor included: Passing two notable service milestones- since operalions began in April 2017. over vulnerable CYP hove now been matched wilh a trained mentor and more Ihan 2￿ ol these menlees hove successfully gioduoled from the piogromme over the some period- on oveioll 60% success role Successful completion ol the Nolionol Lottery Reoching Communities Fund three- and-a-hall-ye(Y gronl period. meeting oll ol the commitmen15 mode in the originol proposal Publicalion ol the chaiily's second Impact Repoil Endoisemenl ol Ihe PROMISEworks Menl(x TrainirvJ Programme by the Open College NetW￿k Chonges in Ihe ch￿ily'S lundroising londscope encouroging the development ol o r)ew fundr0i5ing stiategy At the end of 2023. the delivery team hod been expanded with the oddition ol a new Areo Coordinolor oppointed in the Coastal Region of the county. Two years on, Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 maturation of this new 5truclure continued lo set the operaliond lone for 2025, wilh two enduring Ihemes= Consolidalion, ma￿mIS1￿g capacity ulili5alion in the five established regions Profes￿OnalIS0110n, vsing a variety of methods lo build wslainobilily into the chorily The robuslne5s of the organisotion was tested early in the year. wth the sfruclure adapling well lo accommodole the depoilure ol o key slofl member who lelt lo toke on a new challenge. The charily hos used a mixed model lo develop the exper115e needed lo supporl ils growth. Continued prole5sionol development and Iraining have reinforced Ihe secondory functional responsibilities assigned to members ol the team. In porollel. PROMISEworks has continued lo develop close relationships wlh third porly sup￿lerS in oreas like HR, digital marketing ond clinicol supervision. During Ihe yeaf. aller o strategic review. fundraising expeilise ond copocily wos odded lo Ihis list ol exleinol support. Vdunleer recruilmenl continues lo determine the pace of which the service con grow second only lo fundrai&ng. Working closdy with our digital morkeling partner and taking odvice from across the charily spectrum. Ihe team h05 developed novel recruilmenl slralegies. For instance. seporole compoigns have focused upon sociol work sludenls ond prospective odoplion and loslefing condidales. E￿h ol these groups con benefit Iiom the Ifoining and experience ol working with vulnerobse children thol mentoring for PROMISEworks can Fyovide. While il is eorly days lor these creolive inilialives, they hove Served lo maintain historic levels ol recruilmenl with the added benefit ol diversifying the demogrophic ol the menloring Coh￿1. Since the COVIO period. PROMISEworks has not been immune lo the downturn in volunteering Ihol hos been registered across the UK. Volunleer recruilmenl hos [￿ale0Ved lo around lorty new recruits per year. with Ihe leam working h￿d lo mainloin these leve15 in the loce ol this socielol chonge. Despite losing o key member ol slafl early in the year. the team were still oble lo match trained volunteer mentors with 65 vulnerable children ond young people. This number mel the chorily's molching lorgel for the yeor. However. os in 2023-24. il wos o decrease on the Fxevious year. As in Ihol yeor, the decrease wos driven by the lack ol volunteers. 01 the 69 relationships that dosed during the year. 49170%) were successful graduolions- a l increo5e on 2023-24. These young people hod oll iecognised that Ihe lormol period ol their mentoring relolionship hod run ils course and Ihal. os a result. they were beller equipped to monoge future life challenges. During the yeor. PROMISEworks possed o significonl mileslone wth the 2ttJltt successful groduolion since the service begon in A￿1 ￿77. The nett eflecl of the ye(y's lolol motches ond closures was a small reduction in the number of ongoing relationships by the end ol the yeor 1149 versus the storting number of 153 ielalionshipsl. This is o commendable result given the heodwinds ol reduced Promise Works Limited Company Limited by Guarantee Trustees, Annual Report (Incorporallng the Dlreclors, Report) (¢•I￿1￿￿ed) Year ended 30 November 2025 volunleerism and funding pressures now locing the choiity Sector. Demond lor PRoMISEwor￿. menloring services hos continued al o high level. The chaiity received 346 qualilying refefrals during the year from o wde variety ol prolessionol agencies. This was an I 1% increose on Ihe ￿eViOuS yecw. PROMISEwork5 is on the threshold ol the tenth year ol its exislence as an operolionc charity. 11 hos seen subslanliol growth ond succe55 throughout thol period. Since lote 2021. Ihol growth and performance were accderoled by the lorgest gronl received to dole- £370,500 from the National Lollery Reaching Communities Fund. The funded period ol this gronl ended during 2024-25. The progress ochieved during the gronl period (see the boxl provide5 0 good sumniary of the 5ucces5 ochieved to dole by this young, ornbilious choril Norfonul Lottery Reachlng Communlties Fund- End of Gront Summary ring Ihè ,'!',& ol I,le gro.n* Over 140 yOL.r.g treocie eroauoieJ SJI =ce55, L'ily from the progromme. all better able lo lace Ihew own life challenges. The gronl has hod a profound. p051tive ellect upon our young chaiity. We have come of age. A5 a result of Ihe gronl. we ore.. Lorgei- by Ihe erKY of Ihe gronl in MorchlApri7 2025. our coseloocl had olmosl Jootrlcd lo 153 ongoing relat￿nShIpS. We mode olmost 240 new molches during the granl pertod. 40 more Ihon Ihe lorgel we sel in 2021 Broader- wilh the help ol Ihe NLRCF'5 Ilexttile opproach. we have expanded our reo¥n IiilJ an u.nderserved region of Sometsel. opening in Sometsel Coa51al in 2023 Increasingly dala.driven - introducing impocl and evaluation melfjodologies that ore Impro￿1n9 ft.le mertlor.'ng journeys ol individual chi7dren os well os the service os o whole Mole susloinoble- we no longer rely on volvnleer5 for basic funclion5. 8vilding e¥￿e[￿lse '"no 1sexiLility wilhin the sloll leom has created o more robusl orgonis01ion Flnon¢lolly sound- o combination of Ivndroising success ond coiefrul cost 11(-5 rroinlained resefve leve15 well obove ow minirnum requiiemenls Mole prolesslonal- benefilling from new 5y51ems svch 05 CLJslomer relotion5hip monogemenl lor fundraising ofKI Ihffd-parly clinicol supervision 10 support OL teo,Y Respecled & influenliol- working wilh likeminded portners. we ore building o voice fo," oiJ." cbil,'dra.n and the children of SOme￿e1 Above oll. sofe- monoging this growth ond developmenl wilhoul risking the 501el!. nealt4 ond well-being ol onyone involved with PROMISEworks Delivery Perfornance Since the service sl(xted in April 2017. by the end ol November 2025. 508 children and young people had been carefully motched with o long-lerm volunteer mentor. Promise Works Limited Company Limited by Guarantee Trustees, Annual Report (Incorporallng the Dlreclors, Report) (¢•I￿1￿￿ed) Year ended 30 November 2025 The charily FNovided support lo 218 CYP during the year. The original operaliond plon f(x the yeor wos to complete 72 molches, one per case holder pef monlh. This plan wos reduced to 66 when one of the Areo Coordinators resigned during the year. The leom wefe essenliolly on plan. making 65 matches during the year. Annual Matchès. Closures & Oniolng Relationships ai Year End The teom 0150 oversaw 69 disengogemen15. 0 smoll increase on the 65 completed during 2023- 24. The planning os5umplion hod been a slowng in Ihe closure role lo 56 lor the year. This larger oullurn provided further evidence Ihol there hos been a permonent reduction in the overage durolion ol menloring relolionships. The average length ol the relolionships Ihol closed during 2024-25 was 2.2 yecys. lgyj The 69 closures overseen dvring the year were colegcrfi5ed os follows: 48 young people "graduated" from the 5cheme.' their successful mentoring relolionships hoving come lo an end by mvtuol ogreemenl. This wos o 12%increose on the previous year ond mode a total ot 215 svccesslul groduotions since Ihe tyogramme begon relolion5hips were closed lor unavoidoble reasons such a5 the young person moved home or where mental health problems meant that support lor the young person wos beyond the scope ol a volunleer-delivered service. This was a similar number lo 2023-241141 6 young people or their parenlslcarers disengaged premolurely from Ihe ￿herne 5ignalling a mi5malch between Ihe mentor loi progiammel and the mentee or their lomily. This wos similor to Ihe ￿eVIouS yeor 181. Premalure closures ore neviloble in o service Ihol is continually stiiving lo underslond ils ability lo support those children and young people with moTe challenging needs. However, the rate ol such closure5 is c105ely monitored to ensure Ihol this work ol the exlremilies ol the service does nol alfecl Ov￿011 ellecliveness and elliciency How Relatlonshlps Ended DurlnB 2024-25 70% a05ed Succe55fullv SuLressful Unavoidab . Breakdown Promise Works Limited Company Limited by Guarantee Trustees, Annual Report (Incorporallng the Dlreclors, Report) (¢•I￿1￿￿ed) Year ended 30 November 2025 In 2023-24. successful gradualions reFKesenled 66% of dl disengagements. These lolest figures show Ihal this increased lo 701. during 2024-25. As in Fyevious years. the demand lor mentors continued to outstrip Iheir avoi10￿lify. This is leslamenl lo the ellecliveness ol Ihe mentoring model 0$ well os o reflection of the oversubscribed nature ol Earty Hdp services ocross Somersel. Annu•l M•tche5 M•de versusQu•llfyS Referrals Received Ihe 346 relerrols received in 202 25 look the lolal received Since launch in April 2017 10 1.805 and was I l % greater than the previous yeor. 2ts)1 2>?4 2425 Volunteer Recrultment & Training The Ilal profile in volunleer recruilmenl experienced since COVID continued during 2024-25. The team worked hord lo counter the notional downward Irend in volunlee115m. Their recruilment initiatives included.. 15 Securing endorsement of the training programme by the Open College Network IOCNI. making il more ollroclive lo polenliol candidales who see experience of mentoring vulnerable children os a stepping stone in their coreers Coordinoted odveftising ond Idemorkeling campoigns focused upon voiious sectors including businesses Ihol mighl form long lerm relolionships with the chorily and lurlher educolion establishments whose sludenlg might benefit from the experience ol menloring vulnetable children Further search engine oplimisalion. resulling in a signiliconl proportion ol opplicotions coming Irom peothe who hod seorched online lor volunteering opporlunilie5 wlh vulnetoble children. This 15 0 strong indicolor thal oplimisolion work is moving PROMISEworks up the search food chain Implemenlolion of on increosingly flexible opproach lo course Scheduling. For instance. Ihe evening course Ihal wos successful Ihe previous yeor received very little inlere51 in 2024-25 ond was reploced ￿th on oddilionol lour-day course. In similar foshion. the linol course ot the yeor wos swlched to oll Solurdoys to occommodate troinees thol were unoble to toke time oll work to com ￿ete Fridoy sessions. 21 zi- 3>1• Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 In lolal, 40 new vc4unleer5 successfully completed Iheir Iraining during the year. compared to 39 the previous year. PROMISEworks ability lo moinloin its recruitment levels sFM)vld be considered against the underlying themes in UK society. The Directory ol Social Change reports thol volunteering is declining and Ihol many chorities ore linding il hord lo recruit. Re5eorch from Nollingham Trenl University indicates Ihal loui in len organisations ole nol oble lo recruit enough volunteers lo meel their objectives. Al Ihe end ol the year, Ihere were 148 octive mentors Supporting 149 ongoing relolionships. In oddilion. 12 mentors. both new ond experienced. were waiting lo be matched with a mentee plus onolher lour who were loking a sabbatical from mentoring. The inilialives slarled dvring the year lo imFKove the volvnleer pipeline will be token to maturity during 2025-26. This pfogramme will include= Sharing in5ighls thile 501iciling advice and ossislance from experts acr055 the sector Torgeled social media compoign5 that wll present the potenliol benefits ol mentoring 10 Specific consliluencies Conlinued investment in the PROMISEworks websile lo provide a quick. seamless commilmenl process prospective condidales Exploiting the benefits ollefed lo trainees ol covrse endorsement from the open College Network Conlinued exominolion ol new venues ond lIe￿ble course schedvling lo svil locol iequiremenls ond demand During 2024-25. the recrvilmenl inilialive5 imFwoved Ihe age profile, diversity ond geographical dislribulDn of trainees. Recruiting prospective adoptive parents and universily students hove brought welcome new perspeclives lo the Ch(￿ty. At the end ol the year. eleven new volunteers were halfway through their Iroining. The course will be completed in mi&Decembergiving a giatifyingly strong slarl lo the new yeor's recruitment perlormonce. Sloffing & Orgonisalion The developmenl ol the defivery ofgonisotion during ￿24-25 was InflU￿nCe￿ by two foclors- design ond necessity: Design - the fecruilmenl ol a new Cooslcl Region Area Coordinolor ol the end ol 2023 encouraged conlinued con501idotion during 2024-25, with the teom locusing it5 SUPPOrt on helping their new colleague. Sue Bill. to e51obli5h PROMISEworks in her previously unsetved F)orl of Ihe county. With maluralion os the objective. no oddilionol recruitment wos plonned for the yeor. Necessily ecmly in Ihe year. the Taunton & West Somersel Areo Coordinotor. Chrislell Charles. lell PROMISEworks lo toke on a new coreer chollenge. Al that lime, lunding pressures were emeiging. so the deciyon wos token lo reorgonise the Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 delivery leom. Rather Ihan recnjil a replocement. geographical respon5itililie5 were odjusled to spread the worklood across the teom. The Boord would like lo rAoce on record their gTalilude lo Chrisldl lor her tireless effort5 romoling the chorily's operotions in the Tounlon & West Somersel legion ond lo wish her good fortune in her future career. The new struclure h05 been eslobli5hed quickly and wccesslully. One benefit has been the accelerated growth ol Sue Bill's case lood. This has given a better balance lo capocily utilisolion across the leom. The nominal operolional copacily of Ihe SerV￿e 15 180 ongoing relationship514 x Area Coofdinalors supporting up lo 35 relationships plus one Cose Holder atAe lo support up lo 401. For plonning purposes. Ihi5 fK)minol number is reduced by l 0% lo rellecl inevitable inelliciencies ond liming issues. Thus. the effective copocily ol the service in ils current form is eslimaled al opproximalely 160 ongoing relationships. With a largel lo recruit 40 new volunleer5 during the year and on assumption Ihal 50%1351 of Ihe menlors from relotion5hips Ihol c105e during the ye(Y will reengage with o new menlee. PROMISEwork5 expects lo end the yeor wilh circo 155 ongoing relolionships. Thus, the current elleclive capacity ol I ￿ is considefed suificienl lor Ihe next linancicl yeor. Plonning lor 2026-27 will begin mid-yeor with stoll recruilmenl plons l(x that yeor being dependent upon volvnleer recruilmenl ond Ivn¢*oising perlormonce in the interim. lurning lo the Board. in 202&24. the two Trvslees who had been mosl heavily involved in the doy-lo-doy monogemenl ol the chorily were oble lo lake further steps back Iiom operational involvement. However. during 2024-25. il became evident that this change removed bolh lundioising copacity ond elements ol expertise from the team ol o time when the charity's funding environmenlwa5 seeing lundamenlal chonge. During the yeor, o strategic funding review identified Ihis os on issue ond oddressed it in two woys: Inlernol lundraising copability was re-invigoraled. witk some trustees assuming specific roles within Ihe lundroising leam. Also. a seorch was slarled lor additional 'Iriends of PROMISEwork5" to become involved in new funding iniliolives. These include sectol Specific projects like the one started during 2025 to focu5 upon the creation ol closer rdationships wlh Somersel businesses. wth both lundioising and volunleer reciuilmenl objectives An exlernol consulloncy was enlisted lo provide expertise and copocily. focusing on core funding torget5 as well os providing 10015 ond support to the inlernol leom Oulwilh lundroising aclivily. Iruslees focused their efforts in support ol other aspects of the charity'5 operations. For inslonce- Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 Nickie Gething. who joined in lole ￿23. wos ogoin insttumenlol in the production ol the chorily's second Impocl Report. putAished in the Spring 012025. She olso led research octivilies. exoniining similar mentoring charities os well os investigating emerging "trusted odull" projects acTO55 Ihe country Kc]ma McK&nae. recruiled in Seplember 2024. is o praclising senioi manager. delivering children's social core services in Somersel. She hos been able to support the leom in severol oreos. For inslonce. She has exlenyve experience ol involving the "voice ol the child" in the design ol services and is helping PROMISEworks to improve this cruciol ospecl ol ils operolion Post Yeor End note.. As the linonciol yecN closed. Ihe chorily was in the process ol oppoinling o new Trustee. Loura Staples is o Porlner and Head ol Privole Client lor nnp. ol the South ol England's leoding law liims. The Boord ore delighted lo w•Ici)me Louro lo PROMISEworks. Her knO￿edge. enlhvsiosm orKJ life experience will add sigiiilicanlly lo Ihe cowbililies within the leom OperaNonal Hlghllghts The PROMISEworks service conlinued lo develop during the year. Examples include.. Impact Evalualion- led by John Chambers (Area Coordinolor- Mendipl, work ha5 coiilifiued lo develop and embed new impact measurement ond evaluolion method5. John has used Impoclosavru5. a reodily loilored and cosl-elleclive. web- based lool. lo develop bespoke questionnaires lo use wlh menlees and key people in their lives. The two main queslionnaires ore.. The Presenting Needs qveslionnaire which ossesses the needs identified lor eoch young person ol the lime ol their original relerrol. This estoblishes o bose line 055essmenl lor Ihe young person. Thereoller il is compleled ol o minimum ol Iwelve-monlhly inlervols - more regulorly il a significant event occuis iri Ihe young person's life The Menlee Self-Apryoisal questionnoye uses simrAe question5 to capture a consislenl assessment ol three loclors upon which the mentoring model 15 bosed- the young pefson's resilience. Iheir ollochmenl style and Ihe quolily ol their Ment￿Ing relationship. Again. this is comtAeled al the outsel ol the mentoring pefiod ond then every 12 monlhs or lollowing o signiliconl event Iniliol results polled during Ihe yeor using the Menlee Sell-Approisd questionnaire. produced the lollowng highlights: Young people look lorwaid lo their reguloi meelings wilh Iheii mentor Giving Ihe young peison joint contiol over aclivilies help5 them lo feel they con moke Iheir own choices Doing new Ihings with o menlor is less lrighlening than locing them alone ond helps Ihem to cope with ond enjoy new 51tualions Focu55ing on the young person's strengths improve5 their 5dl-esteem These changes ore what might hove been expected as initial benefits 01 a long- term mentoring model. They are oll related lo improvements in the young person'5 altitude lowords the mentor ond mentoring ralheT than ony inlemal chonges within themselves. io- Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 Over subsequent months. the methods will be used to check lor evidence ol more fundomental. internol change. example. responses thol might relole lo resilience ond oltochment slyle such os the young person's obility lo think before acting. lo cope with gelbocks ond lo undeisland their emotions. 11 would not be perlurbing lor such evidence lo emerge wdl intro the second yeai of o menloiing relationship or even longer in some cases. Impact Reporting - John and Ali Horl have worked closely wlh Iru51ee Nickie Gelhing lo develop impocl reporting methods. Nickie w05 o driving force behind the development ol the first Impact Report. putjished in the Suing 012024. Using the CRhA lo monage the process. thi5 team delivered the second Impact Report in March 2025 and distributed il across the charity's nelworks. 11 was inslrumenlal in helping lo encouroge new fundraising and volunteer recruilmenl. Training course endorsement - The search lor new volunteer mentor5 reveoled poleiilio]I col)orls Ilial n)iqlil view experience ol mentoring vulnerable children os a slep toward5 0 future career or life choice e.g. 50cioI work or prospective losler or odoplive paren15 elc. The leom exomined vorious woys ol achieving on occrediled slalus lor the mentor training programme. The idea ol adopting onolher orgonisolion's alreody occrediled progromme wos quickly rejected in lovour ol an extensive relresh ol the chorily's own Iroining documenlolion. This work bore Iruil when the Menl(y Training Progromme received the endorsement ol the Open College Network. 11 possed their review "wlh Hwng colours" As well as voluable collolerol lor recruilmenl PUlFJ)ses. this wos seen os welcome commendolion ol the skills ond experlise within the leom. Bulldlng a robust and vdued relatlonshlp wlth statutory agencies Given Ihol PROMIS&works origir)oled os the result ol the Te-locusing ol o Somersel Council deparlmenl. the chority had o head slarl in lerms ol understanding slalulory services. However. working with these services from on external perspective turned out lo be signiliconlly different lo a posilion "on the inside" 11 look several yeois lo understand this new perspective ond even longer to be occepted os o voice represenling vulneroble children ond young people in Somersel. Ihe charily's leodership team has worked consislenlly lo improve communicolion5 with 5totutory services. Thi5 work hos often been on behalf of an individual child or young person and sometimes as a represenlolive ol o cohort ol children and young people. These episodes have provide(J lessons lor oll conceined. Over the course 01 2025, the lea￿ used the Council's Resolving Professiond Dillerences IRPDI process Il24 2425 13- Promise Works Limited Company Limited by Guarantee Trustees, Annual Report (Incorporallng the Dlreclors, Report) (¢•I￿1￿￿ed) Year ended 30 November 2025 Fundraising Pertormance PROMISEwork5 income lor the yeai was ollecled by coincidentol reductions in all ol the choiity's mojor income 51reams. Grant income wos reduced as the Nolionol Lollery Reaching Communities Fund grant ended. The coming lo an end ol Chofily ol the Year orrangemenls with the likes ol the Leonordo Apprentice & Students Associolion halved Corporate Donations. These and 5imilor adverse changes in other income streams served lo reduce lundraisir)g Iiiconie to £312.135. 28.5% less thon the porlicvlor1y high levd ol income received in 202>24. Income Bre•kdovm- 202*25 Corporate fjNir4 . Grants & Trusts The fundraising income the year breoks down as lollows: Personal Donolions lincluding JuslGivingl General Fundraising Ipublic oppea15 elcl Fundioising Events Corporole Donolions Unreslricled Gronls Restricted Grornts Trading Activities Ibook soles etcl Fvndroising Tolol 30.584 1 .693 6.353 29.151 177.181 66.548 625 312.135 The Trustees would like lo thank the organisalions ond volunteers who have helped the chorily lo continue lo operate successfully during the year and who have provided encourogement ond advice os well os finonciol ond Fyoclical support. In porliculor.. Barrall Foundation Bosil Somuel Choiiloble Trust Benelacl Trvsl Blackdown Community Choir Britwell Trust Brvlon Town Council Chordrock 2025 Chorles Dowding Open Doy Chubb Bullied Co-op Community Trust Corton Hill Trust Ilhrough Somersel Community Foundolionl Cyril & Eve Jumbo Chc¥iloble Trust Enterprise RAC UK Ltd 14- Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 Foirlield Chofilable Irusl Garfield Weston Foundation Gilbert & Swayne Golden Bollle Trust Hedley Foundation Hinkley Point C Community Fund (through Ihe Somerset Community Foundolionl lan MocToggarl Trust John Langhom Foundation l.ennox Honnoy Choriloble Trust Lloyds 8onk Foundation Lord Leverhulme's Choiiloble Trust MocToggorl Third Fund Medlock Choriloble Trust Moronl ChoiilotJe Trust My Brain Books Notionol Lollery Reoching ComnyJnilies Fund Notionol Formers Union Muluol Insuionce Society Nine5quare Trust Perivoli Foundalion Prism Choriloble Tfusl Prudence Trust Sherborne Coslle Country Fair Somersel Communily Fovndotion Tounlon Vale Inner Wheel Tounlon Vole Polo Club Tesco Community Grants Ivio Groundwork UK) TK Moxx & Homesense FoundolK)n Ulono Trust Walchet Melhodisl Church Weslern Provident AssocioIDn The Trustees & Slofl ol PROMISEworks are defighled Ihal organisalions and individuals apply Iheir energy. nefv4orks ond cieolivily lo roise funds or) beholl ol the chorily. During 2024-25. Ihe5e included Chorily ol the Year aclivilies by Walpole Dunn Accounlonls in Tourilon and11)e Mayors ol North Pelherlon and GlaslontyJry who chose PROMISEworks a5 their chaiilable cause during their year ol ollice. Valuable help in kirnd was also provided by orgoni501ion5 like Fotword Spoce ond The Collor Foctory in Tounlon and the Ethnic Slreel Pizza Companv, In addition lo the orgonisolions listed obove. the Trustees would like lo Ihonk the morny groups ond individuol don(Ys and fundraisers who hove given ol their lime. energy ond money in support ol PROMISEwork5 during the yeor. As in previous years. the Truslees would dso like lo thank ond recognise the work ol the stoll who hove worked tirelessly lo ensure the continued successful development ol menloring operations. 15- Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 Finally. as alway5. the grealest thanks ond oppreciation ore reserved lor the volunleer mentors upon whom Ihe service depends. As the charity enters Ils tenth year of operolions. PROMISEwDrks continues lo rely on Iheir dedicalion ond commilmenl lo improve the life chances ol vulnerokje children and young people across Somersel. Dear Mentors...... b••4 cbri6trm loy 11 eLJe ime uJitr ove tsperndiry ¥¥ Flnanclal Revlew Nnanclal Controls The necessary linancid processes ond procedures have been set oul in o Finance Manual. The procedures oullined therein ore olwoys followed by trustees. slofl. ond volunteers. The Finance Manud includes the cuslomary internal conlrols on receipts and poymenls. All paymenls musl be aulhorised by Iruslees or Ihe approyiale delegoled aulhorily. Online banking payments require input and aulhorisalion. and cheques iequire signatuie by two aulhorised signatories. Expenses may be reimbursed lo volunleeis. trustees. and 51all where cos15 are incurred in Iheir role in the normal covrse ol charily busine55. 16 Promise Works Limited Company Limiled by Guaranlee Trustees, Annual Report (Incorporallng the Direclors. Report) (¢0nlinu+d) Year ended 30 November 2025 Reseryes Policy In principle. PROMISEworks oims la mainloin free reserve5 which rp. available lor ils general purposes li.e.. funds which are not reslricled. designated. olhemise commilledl ot a levd which is likely lo susloin ils aclivilie5 over on appropriole closure period ond, in doing so, niinimise any adverse consequences lor our menlees. Reser¥es- Y￿r End FundsAn•tysi5 19 PROMISEworks wonts lo grow ils services lo children ond young people bul wll temper oll growth decisions by reference lo this policy. The success ol the PROMISEworks mentoring model is lounded upon the long-lerm promise that is made lo each young menlee when Iheyjoin Ihe programme- that they con count on hoving their mentor for ot leost two yeors. The liddily ol this rxomise musl be protected lor Ihe service lo continue lo be elleclive. 11 the charity failed. il could cou5e signilicanl distress lo menlees. Suddenly losing thp Irusled relationship wilh their mentor. perhop5 the first Irusling relationship they had ever experienced. could be Irovmolic ond only serve lo exocerbole o young person's problem5. Consequenlly. the PROMISEwotks Reserves Policy has been designed lo minimise the risk ol breoking these promises for purely financial reasons. Ihis Iranslales. in linonciol leims, inlo mainlaining enough unreslricled funds lo cover Ihe cost ol completing all the promises Ihol hove been made lo our chil(*en and young people. lo Ihis end. the Tiuslees ol PROMISEworks hove designoted two funds lo represent these linonciol commilmenls.. Close Down Costs - this rellecls the unrestricted cash holding that is likely to hp needed during o conlrolled. 5ix-month run-down period once o decision to c105e Ihe service hos been loken. During this lime, mentoring services would continue os necessary Complete Promises-reFxesenls the addilionol cosh holding needed lo lund a third- party orgonisolion lo support ond supetvise volunteer mentors os they complete Ihe iemoinder ol any promises slal oulslanding ol Ihe end ol Ihe six-monlh Close Down period The choiily s fidelity lo Ihis Reserve Policy is checked every monlh and eoch quorler the Trvslees moke o lormol "going conceTn" decision bosed upon its requirements. Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 At tho. end ol the 2024-25 Finoncial Ye(T. the designated funds ossocialed with the Reserves Policy stood ol £138.232 lor the Close Down Costs and £68.904 lor the Complete Promises Fund. The increose in Ihe Close Down Costs Ilrom £86.659 al the end 012023-241 rellecls the reduclion during the year in Teslricted lund holding5. This meant that more unre5tricled funds hod to be de5ignoled to cover the cost of the nolK)nal C105e Down period. Iwo years ago. the Boord recogni5ed the need lo build o larger cash 5urplu5 to miligale the p055ible ellecls ol change5 in Ihe charity'5 lundioising environment. This prudent opprooch hos ollowed continued operations. de5￿te the signiliconl reduction in income during Ihe yeor. Over the course ol the year. the general. unreslricled fund holding reduced from £167.430 10 £102. 085. This cash buller wll continue lo support operations while the charity secures new lines 01 income ond is expected lo reduce further over the course ol Ihe yeor. Deslgnaled Funds In addilion lo the Reserves-relaled designated funds described above, the Trustees may earmark vnrestricled funds Icx specilic choriloble purposes in occordonce wilh the charily 5 objective5. Al the end ol the 2024-25 financial year. the Iru51ee5 had reloined two such addilionol designaled Ivnds.. Hord5hip- lor ltte benefit ol children and young people living in poverty and lo hel fund their immediole shorl-lerm needs lor food. sheller. clothing. heal. light & powef ond other basic and e55enliol needs Mental Health - lo cover the costs ol occosional Iherapeulic counselling sessions arronged lo help some ol our yovng people cope wlh vorious issues in their lives Rlsk Assessment The Trustees regularly review Ihe risks lo which the chority is exposed and minimise these risks through implemenlolion ol such controls and procedures as they deem oppropriole. taking inlo con5ideralion Ihe likdihood of occurrence ond the potential severity ot eoch The charity hos o safeovardinq policy which is reviewed every yeor. 18- Promlse Works Llmlted Company Limiled by Guarantee TTuslees' Annual Report (Incorporating the Directors, Report) (conwnued) Year ended 30 November 2025 statement ol trustees. responsibilities The Iru51ees (who ore also directors ol Promise Works Limited loi the purposes of company lawl ore responsible lor preporing the Trustees. Report lincorporaling the strategic report ond directors. reporll ond the financial slalemenls in occordonce with oprAicable low ond Urniled Kingdom Accounting Slandords. including Finoncial Repoiling Sland(xd l 02: The Finonciol Reporting Standord applicable in Me UK and Republic of Irelond |Uniled Kingdom Accepted Accounting Praclicel. Company law requires Ihe Iru5tees to prepare financiol slalements for each financial year which give a true and loir view ol the stole ol olloirs ol the choriloble comporiy and ol the income ond expenditure. ol the chcYilotJe company lor that period. In preporing these linanciol slolemenls. the Iruslees are required lo.. select sultable accounting poficies and then opply them consislenlly-, observe the methods and principles in the Charities SORP.. moke judgmenls and accounling eslimales that are reosonoble and prudent.. stole whether opplicotJe UK Accounling Slandords hove been followed. subject lo ony molerial deporltyies disclosed ond explained in Ihe linanciol slalemenls., and prepare the linoncial statements on the going concern bosis unless il Is inopFXOPfiole lo yesume Ihol the choriloble compony will continue in business. The Iruslees are responsible lor keeping adequate accounting records that disclose with reosonoble occurocy ol ony lime the linonciol position ol the choriloble company ond enable them lo ensure Ihol the linonciol slolemenls comply with the Componies Act 2CJ)6. They ore also responsible I￿ safeguarding Ihe assels ol Ihe chorilable compony ond lience lor toking re0sonal￿e steps lor the prevention and deleclion ol fraud and other irregulorilies. The tru51ees' onnuol report wos optKoved on boord of Iruslees by: Feb 06 2026 ond signed on behalf ol the K A O'Donnell Tnislp.p 19- Promise Works Limited Company Limited by Guaranlee Independent Examiner's Report to Ihe Trustees of Promise Works Limited Year ended 30 November 2025 I report lo the charity Iruslees on my exominolion ol the linoncicl slalemenls of Promise Works Limited I'the chority'l lor the yeor ended 30 November X)25. Responslbllllles and bosls of report As the chorily's Irusteeg ol the Compony lond olso its directors for the purposes of compony lowl you are re5ponsib￿ for Ihe prepcKolion of the OCCOUf)ts in occordonce with the requirements of the Componie5 Act 20061.lhe Act'i. Having sotisfied myself that the occounts ol the Compony are not required to be oudiled Ljnder Port 16 01 the 2(K)6 Act ond ore eligible for independenl exominolion. I report in respect ol my @xominotion ol yovr chority's occounts os carried out vnder section 145 01 the Charities Act 2011 I'the 2011 Act'l. In carrying out my exomination I have followed the DYection5 given by the Choritv Commission under sectien 145151 Ibl ol Ihe 2011 Acl. Independenl exomlner's st¢Jtement Since the Compony's gross income exceeded £250.￿N) yow ex(m)i￿r must be o N*mber of o body listed in sectiorn 145 01 Ihe ￿1 l Acl. I confirm thol l om qwlilied to undertoke the exominotion because l om o member ol Ihe Inslilute ol Chorteied Accountonts in Engloncl ond Woles. which is one ol the listed bodies. I hove completed my examinatK)n. I conlifm Ihol no moller5 hove connection with the exominolion giving me couse lo believe.. ome lo my ollenlion in occounting records were not kept in respect ol the Compony os required by seclion 386 01 the 2W6 Act.. or the occovnls do not occord with those records.. or the occounts do nol comply wlh the occounting reguirements ol section 396 01 Ihe 2006 Act olher Ihon ony requiremenl Ihol Ihe occovnls give o 'lrue or)d loir view which is not o molter considered os Port of on independent examination-. or the accounts hove not been prepored in occordonce with Ihe methods ond principles ol the Stalernenl of Recommended Proclice for occaunling ond reporling by chorilies opplicoble lo choritie5 preporing their occount5 in accor¢Jonce with the Finonciol Reporting Slondard applicable in the UK c*id Republic of Iresond IFRS 1021. I have no concern5 ond huve come acT055 no other matter5 in connection with the exomination to which ollenlion shoub be (hown in Ihts report in order to enoble o proper underslonding ol the accounts lo be reached. LytoK Joshua Kingston BSC. FCA Burton Sweet Limited The Clock lower 5 Forleigh Court Old Weston Rood Flox 8ourton Bristol BS48 1 UR Feb 06 2026 Dale-. -20- Promlse Works Llmlted Slatemenl of Financial Activilies (Including Income and Expenditure Account) Year ended 30 November 2025 Unrestrictod Funds Rostri¢tsd Funds Total Funds 2025 Total Funds 2024 Note Income from,. Grants. donations and legacies Other trading activities Inveslmenis 235.874 9.218 12847 67.590 625 303,464 9,843 12,847 418,440 17.937 9.819 Total income 257.939 68.215 326,154 446,19 Expendlturo on.. Raising funLIs Charitable activities 14.072 257.271 14,072 364,647 1,349 374,220 107,376 Total •xp•ndltu ?71.343 107,376 378,719 375.56S Net Incomellexpendlturel and net movement in fund$ {13.4041 {39.161 152.5651 70,627 Total funds at start of year 16 327,527 64.057 391,584 320,957 Total funds at end of year 16 .314.123 24.896 339,019 391,584 The Charity has fK> recognised qains or losses olher than the results for the year as sel out above. Al of the ath"vilies of the charity are dassed as conbnuing. The notes on pages 23 to 33 forni part ofthese financial ststsments See note 11 for fund4ccounting comparative figures 21 Promlse Works Llmlted Balance Sheel As at 30 November 2025 Compony number.. 07665606 202S 2024 Note Fixed assels Tangible assets 12 1.533 2,977 1,533 2,977 Current assets Oebtors .aqh at bAnk and in hantl 13 4.812 366,401 3.780 419,423 371.213 423,203 Liabilities Creditors ' amounts falling due within one year 14 133.7271 134,5961 Net current as$&ts 337.486 388,607 Total assets lesg current Ilabllltl¢s 339.019 391,584 Net a$$ets 339.019 391,584 FUNDS Unrestrl¢tod fund8 General funds Designated lunds Restricted funds 17 17 17 102.085 212.038 24.896 167.430 160.097 64,057 Total funds 339.019 391,584 Fof the year ending 30 November 2025 the charity was entsled lo exemption from audit under section 477 of the Companies Act 20C6 ￿lating lo small companes. Directors, responsibilibes.. The members have not required the C￿panY to obtain an audit of ts financial statements l¢r the year In question In accesignated Funds Ro$trlct•d Funds Total Tangible fixed assets Other nel asselg 2,977 164.453 2977 388,607 160.097 64.057 167.430 160.097 64,057 391,584 18 Limitèd by guarants8 The Charity Is a company Iimrted by guarantee aThJ has no share capital. The liability of each rnember in the event of windin*up is limited to £10. 33