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2025-03-31-accounts

Registered number: 07799341 Charity number: 1144965

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

UNAUDITED

TRUSTEES' REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2025

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

CONTENTS

Page
Reference and Administrative Details of the Company, its Trustees and Advisers 1
Trustees' Report 2 - 5
Independent Examiner's Report 6 - 7
Statement of Financial Activities 8
Balance Sheet 9 - 10
Notes to the Financial Statements 11 - 24

(A company limited by guarantee)

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2025

Trustees Ms. K. Bradshaw (resigned 14 August 2025)
Mrs. N. Stewart (resigned 10 December 2024)
Ms. S. F. Gooding, Chair (resigned 25 June 2025)
Ms. M. Papworth, Honorary Treasurer (resigned 25 September 2024)
Mr. T. Butt
Mr R. Wilson
Mrs. R. Luzmore (resigned 1 April 2025)
Mr A.C. Tilley (resigned 28 February 2025)
Mrs. W. Hainsworth (resigned 31 January 2025)
Mrs. K. Penfold (appointed 25 September 2024, resigned 24 October 2024)
Mr. P. Jennison (appointed 25 September 2024, resigned 24 June 2025)
Mr. T. Lasek, Honorary Treasurer (appointed 25 September 2024)
Ms. S. Leask (appointed 25 September 2024)
Mrs. A. Martin (appointed 28 July 2025)

Company registered number 07799341 Charity registered number 1144965 Registered office City Offices Colebrook Street Winchester Hampshire SO23 9LJ Chief Executive Officer Dr. Sue Campbell

Page 1

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2025

The Trustees present their annual report together with the financial statements of the company for the 1 April 2024 to 31 March 2025. The annual report serves the purposes of both a Trustees' report and a directors' report under company law. The Trustees confirm that the annual report and financial statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019).

Since the company qualifies as small under section 382 of the Companies Act 2006, the Strategic Report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 has been omitted.

Objectives and activities

a. Policies and objectives

The company's objectives are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Winchester District.

The company provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:

This is achieved through highly trained volunteers from all walks of life giving free, confidential, impartial and independent advice to the local community. The volunteer team is managed by a small team of experienced staff.

In setting objectives and planning for activities, the Trustees have given due consideration to general guidance published by the Charity Commission relating to public benefit, including the guidance 'Public benefit: running a charity (PB2)'.

b. Main activities undertaken to further the Company's purposes for the public benefit

The Trustees have referred to the Charity Commission general guidance on public benefit when reviewing the company’s objectives and planning future activities. Whilst there is an inherent geographical restriction in place encompassing the local government area covered by Winchester City Council, it is considered there are no restrictions to any individual within that community in either seeking or being provided with help by the company.

Page 2

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

Achievements and performance

a. Review of activities

The objectives and aims are reviewed each year in the light of what has been achieved in the previous 12 months. The review looks at the success of each activity and the benefits they have provided to the people the company exists to help. The review assists the directors in maintaining focus on the company’s stated purpose. The Trustees are satisfied with the achievements in the period under review. The company has to provide services within the financial limitations set by local government, and the Trustees are satisfied they have been utilised in an effective and efficient manner.

As the cost-of-living crisis continues into its fourth year, the impact of this on Winchester District residents is still very evident and demand for our service has remained high. We continued to see a growing number of people who need emergency access to food and/or fuel, households struggling with debt, and people needing help to access benefits.

This year we supported nearly 6,000 people with around 20,000 advice issues. On average, our service users now have double the number of issues that they needed help with five years ago, which maens our clients' problems are more complex and harder to solve.

We've also helped people to access £2.1m in unclaimed financial support, to manage debts of £230k, and helped 900 people who were in food or fuel poverty.

But despite these increased demands, our staff and volunteers have risen to the challenge. A key part of our success is treating people holistically - trying to understand the full picture of someone's problems and treating them together, rather than in isolation.

We've also built stronger relationships with local partners, from food banks to housing associations, ensuring a more joined-up approach to tackling interrelated issues and getting help to people before they reach crisis point.

A key example of this is our Mental Health and Advice project, which gives people admitted to an NHS mental health unit in Winchester access to a dedicated Citizens Advice caseworker.

Financial review

a. Review of the financial position

The financial statements cover the company's operations for the year ended 31 March 2025. The Trustees are satisfied that the company achieved its objectives during this period within the resources made available to it. It had been anticipated that the company would incur a deficit this year requiring it to draw on its reserves built up in previous periods. The financial statements show an unrestricted funds deficit for the year of £22,629 (surplus of £13,668 for 2023/24) and a restricted funds surplus for the year of £1,632 (deficit of £5,792 for 2023/24), making an overall deficit of £20,997 (surplus of £7,876 for 2023/24).

It should be noted that £20,000 has been transferred from the Information Technology Fund as it is deemed unlikely that a significant IT upgrade will be required in the near future. Consequently, the overall general fund movement was a reduction of £2,629. At the start of the year the unrestricted funds (excluding designated funds) amounted to £145,981, which represented approximately four and a half months of core expenditure. This figure was in line with the company's stated policy of between three and six months and allowed for a deficit to be run this financial year. These funds totalled £143,352 as at 31 March 2025 and this continued to represent approximately four and a half months of core expenditure.

Page 3

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

b. Reserves policy

The cumulative unrestricted funds (excluding designated funds) were £143,352 as at 31 March 2025 (£145,981 ,as at 31 March 2024). The trustees have determined that the company should retain unrestricted reserves (excluding designated funds), which at a minimum cover:

c. Going concern

After making appropriate enquiries, the Trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the accounting policies.

d. Pension schemes

The company provides a defined contribution scheme which is available to full-time and part-time permanent employees.

Structure, governance and management

a. Constitution

Winchester District Citizens Advice Bureau is a company limited by guarantee and a registered charity governed by its memorandum and articles of association. It was incorporated on 6 October 2011 and took over the assets, liabilities and reserves of Winchester Citizens Advice Bureau and Bishop's Waltham and Meon Valley Citizens Advice Bureau on 1 February 2012. Whilst the registered name is Winchester District Citizens Advice Bureau, it operates as Citizens Advice Winchester District (CAWD). The principal object of the company is to provide services as described in the Policies and Objectives section on Page 2.

b. Methods of appointment or election of Trustees

All of the Trustees provide their time and skills voluntarily. When a vacancy arises a replacement Trustee is sought who can add to the Board’s overall skill base. All Trustees are appointed via approval at the regular board meetings and formally appointed as directors at the Annual General Meeting.

Page 4

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Structure. governance and managemenl (continued) G. Financial risk management The Trustees have considered the major risks to which the charity could be exposed and have reviewed the systems established to mitigate them. They are nol aware of any irregularities. fraud involving managemenl, employees or volunteers, or of any instance of actual or possible non-compliance with laws. regulations, contracts or agreements that might result in the charity suffering significant penalties or other loss. Members. liability The Members of the Gompany guarantee to contribute an amounl not exceeding £1 to the assets of the company in the event of winding up. Statement of Trustees, responsibilities The Trustees (who are also the directors of the company for the purposes of company law) are responsible for preparing the Trustees. Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of Ihe state of affairs of the company and of its incoming fesources and application of resources, including its income and expendlture, for that period. In preparing these financial statements, the Trustees are required to.. select suitable accountlng policies and then apply them consistently. observe the methods and principles of the Charities SORP (FRS 102); make judgments and accounting estimates that are reasonable and prudent; stste whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial slatemenls; prepare the financial statements on the going concem basis unless it is inappropriate to presume that Ihe company will continue in business. The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the companys transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assels of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Approved by order of the members of the board of Trustees on 3 October 2025 and signed on their behalf by. Mr. T. Lasok Ms. Page 5

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2025

Independent Examiner's Report to the Trustees of Winchester District Citizens Advice Bureau ('the Company')

I report to the charity Trustees on my examination of the accounts of the company for the year ended 31 March 2025.

Responsibilities and Basis of Report

As the Trustees of the company (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that theaccounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Company's accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent Examiner's Statement

Since the company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants of England and Wales (ICAEW), which is one of the listed bodies.

I have completed my examination. I confirm that no matters, other than those fully detailed below, have come to my attention in connection with the examination giving me reasonable cause to believe that in any material respect:

  1. accounting records were not kept in respect of the company as required by section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].

I confirm that there are no other matters to which your attention should be drawn to enable a proper understanding of the accounts to be reached.

Page 6

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee) INDEPENDENT EXAMINER'S REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 This report is made solely to the company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the company's Trustees those matters l am required to state to them in an Independent Examinerfs Report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the company and the company's Trustees as a body, for my work or for this report. Signed: Dated: 3 October 2025 Mr P.M. Ward ACA J&S Accountants Limited 6 Northlands Road Southampton Hampshire S015 2LF Page 7

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025

Note
Income from:
Core Grant
3
Other trading activities
4
Investments
5
Total income
Expenditure on:
Raising funds
6
Charitable activities
7
Total expenditure
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Net movement in funds
Total funds carried forward
Restricted
funds
2025
£
1,632
133,717
-
135,349
-
133,717
133,717
1,632
-
1,632
1,632
Unrestricted
funds
2025
£
195,000
124,139
2,869
322,008
29,000
315,637
344,637
(22,629)
225,981
(22,629)
203,352
Total
funds
2025
£
196,632
257,856
2,869
457,357
29,000
449,354
478,354
(20,997)
225,981
(20,997)
204,984
Total
funds
2024
£
195,000
326,066
2,896
523,962
27,000
489,086
516,086
7,876
218,105
7,876
225,981

The Statement of Financial Activities includes all gains and losses recognised in the year.

The notes on pages 11 to 24 form part of these financial statements.

Page 8

(A company limited by guarantee) REGISTERED NUMBER: 07799341

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

BALANCE SHEET AS AT 31 MARCH 2025

Note
Fixed assets
Current assets
Debtors
12
Cash at bank and in hand
Creditors: amounts falling due within one
year
13
Net current assets
Total assets less current liabilities
Net assets excluding pension asset
Total net assets
Charity funds
Restricted funds
15
Unrestricted funds
15
Total funds
40,815
192,571
233,386
(28,402)
2025
£
-
204,984
204,984
204,984
204,984
1,632
203,352
204,984
26,013
254,738
280,751
(54,770)
2024
£
-
225,981
225,981
225,981
225,981
-
225,981
225,981

The company was entitled to exemption from audit under section 477 of the Companies Act 2006.

The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

Page 9

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee) REGISTERED NUMBER: 07799341 BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2025 The financial statements were approved and authorised for issue by the Trustees on 03 October 2025 and signed on their behalf by- Mr. T. Lasek Ms. S. Leask The notes on pages 11 to 24 form part of these financial statements. Page 10

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

1. General information

The entity is a private company limited by guarantee. The members of the company are the Trustees named on page 1. In the event of the company being wound up, the liability in respect of the guarantee is limited to £1 per member of the company. The company was incorporated in England and Wales, and the Registered Office is located at City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ.

2. Accounting policies

2.1 Basis of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Winchester District Citizens Advice Bureau meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

2.2 Income

All income is recognised once the company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

Grants are included in the Statement of Financial Activities on a receivable basis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance Sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued.

Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable.

2.3 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Expenditure on raising funds includes all expenditure incurred by the company to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the company's objectives, as well as any associated support costs.

Page 11

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

2. Accounting policies (continued)

2.3 Expenditure (continued)

All expenditure is inclusive of irrecoverable VAT.

2.4 Government grants

Government grants relating to tangible fixed assets are treated as deferred income and released to the Statement of Financial Activities over the expected useful lives of the assets concerned. Other grants are credited to the Statement of Financial Activities as the related expenditure is incurred.

2.5 Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the company; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.

2.6 Tangible fixed assets and depreciation

Tangible fixed assets costing £1000 or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably.

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straight-line method.

Depreciation is provided on the following basis:

Computer equipment - 25%

2.7 Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

2.8 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Page 12

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

2. Accounting policies (continued)

2.9 Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of Financial Activities as a finance cost.

2.10 Financial instruments

The company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

2.11 Pensions

2.12 Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Company and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.

Investment income, gains and losses are allocated to the appropriate fund.

3. Income from grants and donations

Restricted Unrestricted Total
funds funds funds
2025 2025 2025
£ £ £

Page 13

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

3. Income from grants and donations (continued)

Donations
Core Grant- Winchester City Council
Core Grant- Winchester City Council
Restricted
funds
2025
Unrestricted
funds
2025
£
£
1,632
-
-
195,000
1,632
195,000
Unrestricted
funds
2024
£
195,000
Total
funds
2025
£
1,632
195,000
196,632
Total
funds
2024
£
195,000

4. Income from other trading activities Income from fundraising events

Grants, donations and fundraising
Grants, donations and fundraising
Restricted
funds
2025
Unrestricted
funds
2025
£
£
133,717
124,139
Restricted
funds
2024
Unrestricted
funds
2024
£
£
236,808
89,258
Total
funds
2025
£
257,856
Total
funds
2024
£
326,066

Page 14

(A company limited by guarantee)

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

5. Investment income

Unrestricted
funds
2025
£
Bank interest receivable
2,869
Unrestricted
funds
2024
£
Bank interest receivable
2,896
Total
funds
2025
£
2,869
Total
funds
2024
£
2,896

6. Expenditure on raising funds

Costs of raising voluntary income

Unrestricted Total
funds funds
2025 2025
£ £
Costs of raising voluntary income - wages and salaries 29,000 29,000

Page 15

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

6. Expenditure on raising funds (continued)

Costs of raising voluntary income (continued)

Unrestricted Total
funds funds
2024 2024
£ £
Costs of raising voluntary income - wages and salaries 27,000 27,000

7. Analysis of expenditure on charitable activities

Summary by fund type

Charitable activities
Charitable activities
Restricted
funds
2025
Unrestricted
funds
2025
£
£
133,717
315,637
Restricted
funds
2024
Unrestricted
funds
2024
£
£
242,600
246,486
Total
2025
£
449,354
Total
2024
£
489,086

8. Analysis of expenditure by activities

Support Total
costs funds
2025 2025
£ £
Charitable activities 449,354 449,354

Page 16

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

8. Analysis of expenditure by activities (continued)

Support Total
costs funds
2024 2024
£ £
Charitable activities 489,086 489,086

9. Independent examiner's remuneration

2025 2024
£ £
Fees payable to the company's independent examiner for the independent
examination of the company's annual accounts 450 450
Fees payable to the company's independent examiner in respect of:
All other services not included above 270 300

10. Staff costs

Wages and salaries
Social security costs
Contribution to defined contribution pension schemes
2025
£
360,665
21,450
15,495
397,610
2024
£
378,758
20,950
16,806
416,514

The average number of persons employed by the company during the year was as follows:

2025 2024
No. No.
Staff 20 23

Page 17

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

10. Staff costs (continued)

The average headcount expressed as full-time equivalents was:

2025 2024
No. No.
Staff 11 12

No employee received remuneration amounting to more than £60,000 in either year.

11. Trustees' remuneration and expenses

During the year, no Trustees received any remuneration or other benefits (2024 - £NIL) .

During the year ended 31 March 2025, no Trustee expenses have been incurred (2024 - £NIL) .

12. Debtors

Due within one year
Other debtors
Prepayments and accrued income
Creditors: Amounts falling due within one year
Trade creditors
Accruals and deferred income
2025
£
148
40,667
40,815
2025
£
8,189
20,213
28,402
2024
£
195
25,818
26,013
2024
£
9,325
45,445
54,770

13. Creditors: Amounts falling due within one year

Page 18

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

14. Financial instruments

2025 2024
£ £
Financial assets
Financial assets measured at fair value through income and expenditure 192,571 254,738

Financial assets measured at fair value through income and expenditure comprise cash at bank.

Page 19

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

15. Statement of funds

Statement of funds - current year

Unrestricted funds
Designated funds
Information Technology Fund
Redundancy Provision Fund
Project Bridging Fund
General funds
General Funds
Total Unrestricted funds
Restricted funds
MacMillan
WCC Inc Max
WCC Money Advice
Home and Well
Mental Health and Advice
Client Hardship
Digital Inclusion
Martin Wheeler Fund
Total of funds
Balance at 1
April 2024
£
20,000
10,000
50,000
80,000
145,981
225,981
-
-
-
-
-
-
-
-
-
225,981
Income
£
-
-
-
-
322,008
322,008
15,336
2,500
30,000
33,898
35,000
7,707
7,908
3,000
135,349
457,357
Expenditure
£
-
-
-
-
(344,637)
(344,637)
(15,336)
(2,500)
(30,000)
(33,898)
(35,000)
(7,707)
(7,908)
(1,368)
(133,717)
(478,354)
Transfers
in/out
£
(20,000)
-
-
(20,000)
20,000
-
-
-
-
-
-
-
-
-
-
-
Balance at
31 March
2025
£
-
10,000
50,000
60,000
143,352
203,352
-
-
-
-
-
-
-
1,632
1,632
204,984

Page 20

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

15. Statement of funds (continued)

Statement of funds - prior year

Unrestricted funds
Designated funds
Premises Fund
Information Technology Fund
Redundancy Provision Fund
Succession Planning Fund
Enhanced Capacity Fund
Project Bridging Fund
General funds
General Funds
Total Unrestricted funds
Restricted funds
Alresford Outreach
Client Emergency Fund
Demead Outreach
Wickham Outreach
MacMillan
WCC Cost of Living
National Lottery Cost of Living
WCC Inc Max
WCC Money Advice
Home and Well
Mental Health and Advice
Balance at
1 April 2023
£
10,000
20,000
10,000
20,000
22,500
-
82,500
129,813
212,313
2,674
580
2,482
56
-
-
-
-
-
-
-
5,792
Income
£
-
-
-
-
-
-
-
287,154
287,154
-
-
-
-
5,094
41,053
55,301
39,954
30,000
32,991
32,415
236,808
Expenditure
£
-
-
-
-
-
-
-
(273,486)
(273,486)
(2,674)
(580)
(2,482)
(56)
(5,094)
(41,053)
(55,301)
(39,954)
(30,000)
(32,991)
(32,415)
(242,600)
Transfers
in/out
£
(10,000)
-
-
(20,000)
(22,500)
50,000
(2,500)
2,500
-
-
-
-
-
-
-
-
-
-
-
-
-
Balance at
31 March
2024
£
-
20,000
10,000
-
-
50,000
80,000
145,981
225,981
-
-
-
-
-
-
-
-
-
-
-
-

Page 21

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

15. Statement of funds (continued)

Total of funds 218,105 523,962 (516,086) - 225,981

16. Summary of funds

Summary of funds - current year

Designated funds
General funds
Restricted funds
Balance at 1
April 2024
£
80,000
145,981
-
225,981
Balance at
1 April 2023
£
82,500
129,813
5,792
218,105
Income
£
-
322,008
135,349
457,357
Income
£
-
287,154
236,808
523,962
Expenditure
£
-
(344,637)
(133,717)
(478,354)
Expenditure
£
-
(273,486)
(242,600)
(516,086)
Transfers
in/out
£
(20,000)
20,000
-
-
Transfers
in/out
£
(2,500)
2,500
-
-
Balance at
31 March
2025
£
60,000
143,352
1,632
204,984
Balance at
31 March
2024
£
80,000
145,981
-
Summary of funds - prior year
Designated funds
General funds
Restricted funds
225,981

Page 22

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

17. Analysis of net assets between funds

Analysis of net assets between funds - current year

Current assets
Creditors due within one year
Total
Restricted
funds
2025
Unrestricted
funds
2025
£
£
1,632
231,754
-
(28,402)
1,632
203,352
Total
funds
2025
£
233,386
(28,402)
204,984

Analysis of net assets between funds - prior year

Current assets
Creditors due within one year
Total
Unrestricted
funds
2024
£
280,751
(54,770)
225,981
Total
funds
2024
£
280,751
(54,770)
225,981

18. Operating lease commitments

At 31 March 2025 the company had commitments to make future minimum lease payments under noncancellable operating leases as follows:

Not later than 1 year
Later than 1 year and not later than 5 years
2025
£
5,620
561
6,181
2024
£
20,877
3,333
24,210

19. Related party transactions

The company has not entered into any related party transaction during the year, nor are there any outstanding balances owing between related parties and the company at 31 March 2025.

Page 23

WINCHESTER DISTRICT CITIZENS ADVICE BUREAU

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

20. Designated funds

The Information Technology Fund was set up to ensure there was money available to fund necessary information technology improvements. The Trustees are satisfied there is no longer a need for this fund of £20,000 and the funds have been transferred back into unrestricted reserves during the year.

The company runs a number of projects which are at risk of the funding being ended. In addition future Core funding is uncertain. In the event of a reduction in funding the company would be liable for redundancy payments. The Trustees therefore consider it prudent to maintain the Redundancy Provision Fund of £10,000 to cover this contingency.

Recruitment and retention of sufficiently experienced and expert staff is difficult in a small specialist Organisation and funding for Core services and specialist projects can be uncertain. With this in mind the Trustees have set up a Project Bridging Fund which can be drawn upon in future years to continue running services while seeking alternative funding sources. The Trustees therefore consider it prudent to maintain the Project Bridging Fund of £50,000 to cover this contingency.

The Trustees will keep these funds under regular review.

21. Restricted funds

Citizens Advice Hampshire in partnership with Macmillan Cancer Support - funding is allocated to the service to provide advice to those affected by cancer.

WCC Money Advice - these are commissioned projects with funding from Winchester City Council to provide advice to referred tenants who are in, or at risk of, rent arrears.

Mental Health & Advice - working in an acute mental health unit, seeks to address underlying advice needs for residents, assisting them on their mental health recovery and return home.

Home & Well - funded via Citizens Advice Hampshire and seeks to support vulnerable people to live safely and independently in their homes, particularly those who are leaving hospital.

Client Hardship – funded through the Household Support Fund- to support financially struggling Winchester residents with shopping and household items.

Digital Inclusion - supporting those who struggle with digital exclusion/inclusion by helping fill online forms and access other online information, accounts and resources.

Martin Wheeler Fund - operating as a distribution partner for a small fund supporting financially struggling people in an area of Winchester City Centre

Page 24