**Registered number: 07799341 Charity number: 1144965**
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **UNAUDITED**
**TRUSTEES' REPORT AND FINANCIAL STATEMENTS**
**FOR THE YEAR ENDED 31 MARCH 2024**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **CONTENTS**
||Page|
|---|---|
|**Reference and administrative details of the Company, its Trustees and advisers**|1|
|**Trustees' report**|2 - 7|
|**Independent examiner's report**|8 - 9|
|**Statement of financial activities**|10|
|**Balance sheet**|11 - 12|
|**Statement of cash flows**|13|
|**Notes to the financial statements**|14 - 29|
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2024**
|**Trustees**|Ms. K. Bradshaw|
|---|---|
||Mrs. N. Stewart|
||Ms. S. F. Gooding, Chair|
||Ms. M. Papworth, Honarary Treasurer|
||Mr. T. Butt|
||Mr R. Wilson|
||Mrs. R. Luzmore|
||Mr A.C. Tilley|
||Mrs. W. Hainsworth(appointed 27 September 2023)|
|||
|**Company registered**
**number**
07799341
**Charity registered**
**number**
1144965
**Registered office**
City Offices
Colebrook Street
Winchester
Hampshire
SO23 9LJ
**Chief Executive Officer**
Dr. Sue Campbell||
Page 1
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024**
The Trustees present their annual report together with the financial statements of the Company for the year 1 April 2023 to 31 March 2024. The Annual report serves the purposes of both a Trustees' report and a directors' report under company law. The Trustees confirm that the Annual report and financial statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019).
Since the Company qualifies as small under section 382 of the Companies Act 2006, the Strategic report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 has been omitted.
## **Objectives and activities**
## **a. Policies and objectives**
The company's objectives are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Winchester District.
The company provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
The service aims:
- to provide the advice people need for the problems they face
- to improve the policies and practices that affect people’s lives
This is achieved through highly trained volunteers from all walks of life giving free, confidential, impartial and independent advice to the local community. The volunteer team is managed by a small team of experienced staff.
In setting objectives and planning for activities, the Trustees have given due consideration to general guidance published by the Charity Commission relating to public benefit, including the guidance 'Public benefit: running a charity (PB2)'.
## **b. Main activities undertaken to further the Company's purposes for the public benefit**
The Trustees have referred to the Charity Commission general guidance on public benefit when reviewing the company’s objectivities and planning future activities. Whilst there is an inherent geographical restriction in place encompassing the local government area covered by Winchester City Council, it is considered there are no restrictions to any individual within that community in either seeking or being provided with help by the company.
## **Achievements and performance**
Page 2
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **(A company limited by guarantee)**
## **TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024**
## **Achievements and performance (continued)**
## **a. Review of activities**
The objectives and aims are reviewed each year in the light of what has been achieved in the previous 12 months. The review looks at the success of each activity and the benefits they have provided to the people the company exists to help. The review assists the directors in maintaining focus on the company’s stated purpose. The Trustees are satisfied with the achievements in the period under review. The company has to provide services within the financial limitations set by local government, and the Trustees are satisfied they have been utilised in an effective and efficient manner.
As ever, 2023/24 has been incredibly busy for the company's service. With the cost-of-living crisis far from over, demand for advice continued to grow and the company helped more people, and dealt with more advice issues, than in the previous year.
The company helped nearly 6,000 people with 18,000 issues, and the advice team secured record financial outcomes for Winchester District residents of around £2.5m.
Other significant achievements included engaging with over 1,200 people through the expansion of outreach work – opening up the advice service to those who may otherwise have struggled to access help.
Volunteer capacity increased to its highest level (worth an estimated £200k), and the company successfully migrated to a cloud-based IT system and moved its satellite advice hub from Bishops Waltham to Wickham Community Centre.
The biggest demand for advice this year has been support with Personal Independence Payment, a disability benefit that many claimants are facing problems with.
The company continued to support people with more than double the number of energy issues than before the effects of the cost-of-living crisis took hold.
Other key support this year included:
- Over 700 people assisted to manage their debt
- Over 500 people with a disability or long-term health condition supported to understand and access their
- benefits entitlement
- At least two people a week facing homelessness provided with housing and related advice
- Increased crisis support (nearly 300 food bank referrals and over 400 energy vouchers provided)
## **Financial review**
Page 3
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024**
## **a. Review of the financial position**
The financial statements cover the company's operations for the year ended 31 March 2024. The Trustees are satisfied that the company achieved its objectives during this period within the resources made available to it. It had been anticipated that the company would incur a deficit this year requiring it to draw on its reserves built up in previous periods. In addition, the Trustees authorised a move of premises from Bishops Waltham to Wickham utilising the Premises Fund of £10,000.
However the cost of living crisis resulted in additional funds being made available by government sources to provide additional services during the year ended 31 March 2024. As a result, the financial statements show an unrestricted funds surplus for the year of £13,668 (surplus of £7,460 for 2022/23) and a restricted funds deficit for the year of £5,792 (deficit of £2,346 for 2022/23), making an overall surplus of £7,876 (deficit of £9,806 for 2022/23).
It should be noted that £10,000 has been transferred from the Premises Fund following the move to Wickham in the year and £22,500 has been transferred from the Enhanced Capacity reserve to meet the costs of providing support for cost of living issues. A new Project Bridging Fund of £50,000 (incorporating the previously held Succession Planning fund of £20,000) has been created to help support services should alternative project or core income be required.
Consequently, the overall general fund movement was an increase of £16,168. At the start of the year the unrestricted funds (excluding designated funds) amounted to £129,813, which represented approximately four and a half months of core expenditure. This figure was in line with the company's stated policy of between three and six months and allowed for a deficit to be run this financial year. These funds totalled £145,981 as at 31 March 2024 and this continued to represent approximately four and a half months of core expenditure.
## **b. Reserves policy**
The cumulative unrestricted funds (excluding designated funds) were £145,981 as at 31 March 2024 (£129,813 ,as at 31 March 2023). The trustees have determined that the company should retain unrestricted reserves (excluding designated funds), which at a minimum cover:
- The previous 3-6 months of gross expenditure, plus the
- book value of fixed assets less any realisable value
- This policy is principally to enable the service to:
- continue operations whilst awaiting the receipt of grants
- pay contractual liabilities in the event that grants were discontinued or significantly reduced, whilst services were realigned to new levels of income
- recover the potential loss on fixed investments in the event where continued funding was withdrawn
- identify any unrestricted surplus to reinvest in the service
## **c. Going concern**
After making appropriate enquiries, the Trustees have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the accounting policies.
Page 4
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024**
## **d. Pension schemes**
The company provides a defined contribution scheme which is available to full-time and part-time permanent employees.
## **Structure, governance and management**
## **a. Constitution**
Winchester District Citizens Advice Bureau is a company limited by guarantee and a registered charity governed by its memorandum and articles of association. It was incorporated on 6 October 2011 and took over the assets, liabilities and reserves of Winchester Citizens Advice Bureau and Bishop's Waltham and Meon Valley Citizens Advice Bureau on 1 February 2012. Whilst the registered name is Winchester District Citizens Advice Bureau, it operates as Citizens Advice Winchester District (CAWD). The principal object of the company is to provide services as described in the Policies and Objectives section on Page 2.
## **b. Methods of appointment or election of Trustees**
All of the Trustees provide their time and skills voluntarily. When a vacancy arises a replacement Trustee is sought who can add to the Board’s overall skill base. All Trustees are appointed via approval at the regular board meetings and formally appointed as directors at the Annual General Meeting.
## **c. Organisational structure and decision-making policies**
A Trustee Board manages the company, which is independent of both management and volunteers. The Chief Executive attends but is not a member of the Trustee Board.
The Chief Executive and Core Management Team (CMT) have responsibility for the day to day operational management of the company's offices, including individual supervision of the staff and volunteers and also ensuring they continue to develop their skills and working practices in line with good practice. The company is heavily reliant on the time and support provided by volunteers to be able to meet its aims and objectives.
## **d. Financial risk management**
The Trustees have considered the major risks to which the charity could be exposed and have reviewed the systems established to mitigate them. They are not aware of any irregularities, fraud involving management, employees or volunteers, or of any instance of actual or possible non-compliance with laws, regulations, contracts or agreements that might result in the charity suffering significant penalties or other loss.
Page 5
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024**
## **Plans for future periods**
In 2023 a new 3 year strategy was approved by the trustees, for the period April 2023 to March 2026. The company continues to be ambitious about continual improvement across all areas of the organisation, however the strategic objectives set out the areas that we will particularly focus on developing over the coming three years. These are to:
1. Develop our outreach and partnership working
2. Develop our use of technology
3. Develop a more flexible, cost-effective structure and operating model
4. Ensure we remain a strong, sustainable, high-performing and well-regarded organisation.
The management team develop an annual business detailing how these objectives will be progressed during the year, and progress is monitored quarterly at trustee meetings.
## **Members' liability**
The Members of the Company guarantee to contribute an amount not exceeding £1 to the assets of the Company in the event of winding up.
## **Statement of Trustees' responsibilities**
The Trustees (who are also the directors of the Company for the purposes of company law) are responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year. Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Company and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to:
- select suitable accounting policies and then apply them consistently;
- observe the methods and principles of the Charities SORP (FRS 102);
- make judgments and accounting estimates that are reasonable and prudent;
- state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements;
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
Approved by order of the members of the board of Trustees on 25 September 2024 and signed on their behalf by:
Page 6
WINCHESTER DISTRICT CITIZENS ADVICE BUREAU
(A company limited by guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Ms. S. F. Gooding
apw
rth
Page 7
WINCHESTER DISTRICT CITIZENS ADVICE BUREAU
(A company limlted by guarantee)
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Independent examinor's report to the Trustees of Winchester District Cltlzens Advice Bureau
('the Cornpan)
I report to the charity Trustees on my examination of the accounts of the Company for the year ended 31 March
2024.
Responslbllltles and basis of report
As the Trustees of the Company (and its directors for the purposes of company law) you are responsible for the
preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 ACY).
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the
2006 Act and are eligible for independent examination, I report in respect of my examination of the Company's
accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination
I have followed the Directions given by the Charity Commission under section 145{5)(b) of the 2011 Act.
Independent examiner's statement
Since the Companls gross income exceeded £250,000 your examiner must be a member of a body listed in
section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member
of the Institute of Chartered Accountants of England and Wales (ICAEW), which is one of the listed bodies.
I have completed my examination. I confimi that no matters have come to my attention in connection with the
examination giving me cause to believe:
accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act;
or
the accounts do not accord with those records. or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than
any requirement that the accounts give a 'true and fair, view which is not a matter considered as part of
an independent examination" or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended practi for accounting and reporting by charities [applicable to charities preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland (FRS 102)].
I have no concerns and have come across no other matters in connection with the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
This report is made solely to the Companvs Trustees, as a body. in accordance with Part 4 of the Charities
{Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Companrfs
Trustees those matters l am required to state to them in an Independent examiner's report and for no other
purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the
Company and the Companls Trustees as a body. for my work or for this report.
Signed:
Dated: 2 October 2024
Page 8
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **INDEPENDENT EXAMINER'S REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024**
Mr P.M. Ward ACA
J&S Accountants Limited 6 Northlands Road Southampton Hampshire SO15 2LF
Page 9
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024**
|**Note**
**Income from:**
Core Grant
3
Other trading activities
4
Investments
5
**Total income**
**Expenditure on:**
Raising funds
6
Charitable activities
7
**Total expenditure**
**Net movement in funds**
**Reconciliation of funds:**
Total funds brought forward
Net movement in funds
**Total funds carried forward**|**Restricted**
**funds**
**2024**
**£**
**-**
**236,808**
**-**
**236,808**
**-**
**242,600**
**242,600**
**(5,792)**
**5,792**
**(5,792)**
**-**|**Unrestricted**
**funds**
**2024**
**£**
**195,000**
**89,258**
**2,896**
**287,154**
**27,000**
**246,486**
**273,486**
**13,668**
**212,313**
**13,668**
**225,981**|**Total**
**funds**
**2024**
**£**
**195,000**
**326,066**
**2,896**
**523,962**
**27,000**
**489,086**
**516,086**
**7,876**
**218,105**
**7,876**
**225,981**|_Total_
_funds_
_2023_
_£_
_195,000_
_276,516_
_684_
_472,200_
_25,000_
_457,006_
_482,006_
_(9,806)_
_227,911_
_(9,806)_
_218,105_|
|---|---|---|---|---|
The Statement of financial activities includes all gains and losses recognised in the year.
The notes on pages 14 to 29 form part of these financial statements.
Page 10
**(A company limited by guarantee) REGISTERED NUMBER: 07799341**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **BALANCE SHEET AS AT 31 MARCH 2024**
|**Note**
**Fixed assets**
**Current assets**
Debtors
12
Cash at bank and in hand
Creditors: amounts falling due within one
year
13
**Net current assets**
**Total assets less current liabilities**
**Net assets excluding pension asset**
**Total net assets**
**Charity funds**
Restricted funds
15
Unrestricted funds
15
**Total funds**|**26,013**
**254,738**
**280,751**
**(54,770)**|**2024**
**£**
**-**
**225,981**
**225,981**
**225,981**
**225,981**
**-**
**225,981**
**225,981**|_26,683_
_251,810_
_278,493_
_(60,388)_|_2023_
_£_|
|---|---|---|---|---|
|||||_-_
_218,105_|
|||||_218,105_|
|||||_218,105_|
||||||
|||||_218,105_|
|||||_5,792_
_212,313_|
||||||
|||||_218,105_|
The Company was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.
The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.
The financial statements were approved and authorised for issue by the Trustees on 25 September 2024 and signed on their behalf by:
Page 11
WINCHESTER DISTRICT CITIZENS ADVICE BUREAU
IA company limited by guarantee)
REGISTERED NUMBER: 07799341
BALANCE SHEET ICONTINUED)
AS AT 31 MARCH 2024
Ms. S. F. Gooding
Ms. M. Pa
rth
The notes on pages 14 to 29 form part of these financial statements.
Page 12
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024**
|**Cash flows from operating activities**
Net cash used in operating activities
**Cash flows from investing activities**
**Net cash provided by investing activities**
**Cash flows from financing activities**
**Net cash provided by financing activities**
**Change in cash and cash equivalents in the year**
Cash and cash equivalents at the beginning of the year
**Cash and cash equivalents at the end of the year**
The notes on pages 14 to 29 form part of these financial statements|**2024**
**£**
**2,928**
**-**
**-**
**2,928**
**251,810**
**254,738**|_2023_
_£_
_10,306_|
|---|---|---|
||||
|||**-**|
||||
|||**-**|
|||**10,306**
_241,504_|
||||
|||_251,810_|
||||
Page 13
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **1. General information**
The entity is a private company limited by guarantee. The members of the company are the Trustees named on page 1. In the event of the company being wound up, the liability in respect of the guarantee is limited to £1 per member of the company. The company was incorporated in England and Wales, and the Registered Office is located at City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ.
## **2. Accounting policies**
## **2.1 Basis of preparation of financial statements**
The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
Winchester District Citizens Advice Bureau meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.
## **2.2 Income**
All income is recognised once the Company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.
Grants are included in the Statement of financial activities on a receivable basis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued.
Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable.
## **2.3 Expenditure**
Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.
Expenditure on raising funds includes all expenditure incurred by the Company to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading.
Expenditure on charitable activities is incurred on directly undertaking the activities which further the Company's objectives, as well as any associated support costs.
Page 14
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **2. Accounting policies (continued)**
## **2.3 Expenditure (continued)**
All expenditure is inclusive of irrecoverable VAT.
## **2.4 Government grants**
Government grants relating to tangible fixed assets are treated as deferred income and released to the Statement of financial activities over the expected useful lives of the assets concerned. Other grants are credited to the Statement of financial activities as the related expenditure is incurred.
## **2.5 Interest receivable**
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Company; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.
## **2.6 Tangible fixed assets and depreciation**
Tangible fixed assets costing £1000 or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably.
Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.
Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straight-line method.
Depreciation is provided on the following basis:
Computer equipment - 25%
## **2.7 Debtors**
Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
## **2.8 Cash at bank and in hand**
Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
Page 15
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **2. Accounting policies (continued)**
## **2.9 Liabilities and provisions**
Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.
Liabilities are recognised at the amount that the Company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.
Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of financial activities as a finance cost.
## **2.10 Financial instruments**
The Company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.
## **2.11 Fund accounting**
General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Company and which have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
## **3. Income from grants and donations**
||**Unrestricted**|**Total**|
|---|---|---|
||**funds**|**funds**|
||**2024**|**2024**|
||**£**|**£**|
|Core Grant- Winchester City Council|195,000|**195,000**|
Page 16
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **3. Income from grants and donations (continued)**
||_Unrestricted_|_Total_|
|---|---|---|
||_funds_|_funds_|
||_2023_|_2023_|
||_£_|_£_|
|Core Grant- Winchester City Council|_195,000_|_195,000_|
## **4. Income from other trading activities**
## **Income from fundraising events**
|Grants, donations and fundraising
Grants, donations and fundraising|**Restricted**
**funds**
**2024**
**Unrestricted**
**funds**
**2024**
**£**
**£**
236,808
89,258
_Restricted_
_funds_
_2023_
_Unrestricted_
_funds_
_2023_
_£_
_£_
_203,079_
_73,437_|**Total**
**funds**
**2024**
**£**
**326,066**|
|---|---|---|
|||_Total_
_funds_
_2023_
_£_
_276,516_|
## **5. Investment income**
||**Unrestricted**|**Total**|
|---|---|---|
||**funds**|**funds**|
||**2024**|**2024**|
||**£**|**£**|
|Bank interest receivable|2,896|**2,896**|
Page 17
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **5. Investment income (continued)**
||_Unrestricted_|_Total_|
|---|---|---|
||_funds_|_funds_|
||_2023_|_2023_|
||_£_|_£_|
|Bank interest receivable|_684_|_684_|
## **6. Expenditure on raising funds**
## **Costs of raising voluntary income**
||**Unrestricted**|**Total**|
|---|---|---|
||**funds**|**funds**|
||**2024**|**2024**|
||**£**|**£**|
|Costs of raising voluntary income - wages and salaries|27,000|**27,000**|
Page 18
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **6. Expenditure on raising funds (continued)**
## **Costs of raising voluntary income (continued)**
||_Unrestricted_|_Total_|
|---|---|---|
||_funds_|_funds_|
||_2023_|_2023_|
||_£_|_£_|
|Costs of raising voluntary income - wages and salaries|_25,000_|_25,000_|
## **7. Analysis of expenditure on charitable activities**
## **Summary by fund type**
|Charitable activities
Charitable activities|**Restricted**
**funds**
**2024**
**Unrestricted**
**funds**
**2024**
**£**
**£**
242,600
246,486
_Restricted_
_funds_
_2023_
_Unrestricted_
_funds_
_2023_
_£_
_£_
_203,079_
_253,927_|**Total**
**2024**
**£**
**489,086**|
|---|---|---|
|||_Total_
_2023_
_£_
_457,006_|
## **8. Analysis of expenditure by activities**
||**Support**|**Total**|
|---|---|---|
||**costs**|**funds**|
||**2024**|**2024**|
||**£**|**£**|
|Charitable activities|489,086|**489,086**|
Page 19
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **8. Analysis of expenditure by activities (continued)**
||_Support_|_Total_|
|---|---|---|
||_costs_|_funds_|
||_2023_|_2023_|
||_£_|_£_|
|Charitable activities|_457,006_|_457,006_|
## **9. Independent examiner's remuneration**
||**2024**|_2023_|
|---|---|---|
||**£**|_£_|
|Fees payable to the Company's independent examiner for the independent|||
|examination of the Company's annual accounts|**450**|_420_|
|Fees payable to the Company's independent examiner in respect of:|||
|All other services not included above|**300**|_300_|
## **10. Staff costs**
|Wages and salaries
Social security costs
Contribution to defined contribution pension schemes|**2024**
**£**
**378,758**
**20,950**
**16,806**
**416,514**|_2023_
_£_
_345,269_
_15,993_
_13,390_|
|---|---|---|
||||
|||_374,652_|
The average number of persons employed by the Company during the year was as follows:
||**2024**|_2023_|
|---|---|---|
||**No.**|_No._|
|Staff|**23**|_22_|
Page 20
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **10. Staff costs (continued)**
The average headcount expressed as full-time equivalents was:
||**2024**|_2023_|
|---|---|---|
||**No.**|_No._|
|Staff|**12**|_12_|
No employee received remuneration amounting to more than £60,000 in either year.
## **11. Trustees' remuneration and expenses**
During the year, no Trustees received any remuneration or other benefits _(2023 - £NIL)_ .
During the year ended 31 March 2024, no Trustee expenses have been incurred _(2023 - £NIL)_ .
## **12. Debtors**
|**Due within one year**
Other debtors
Prepayments and accrued income
**Creditors: Amounts falling due within one year**
Trade creditors
Accruals and deferred income|**2024**
**£**
**195**
**25,818**
**26,013**
**2024**
**£**
**9,325**
**45,445**
**54,770**|_2023_
_£_
_-_
_26,683_|
|---|---|---|
||||
|||_26,683_|
|||_2023_
_£_
_-_
_60,388_|
||||
|||_60,388_|
## **13. Creditors: Amounts falling due within one year**
Page 21
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **14. Financial instruments**
||**2024**|_2023_|
|---|---|---|
||**£**|_£_|
|**Financial assets**|||
|Financial assets measured at fair value through income and expenditure|**254,738**|_251,810_|
Financial assets measured at fair value through income and expenditure comprise cash at bank.
Page 22
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **15. Statement of funds**
## **Statement of funds - current year**
|**Unrestricted funds**
**Designated funds**
Premises Fund
Information Technology Fund
Redundancy Provision Fund
Succession Planning Fund
Enhanced Capacity Fund
Project Bridging Fund
**General funds**
General Funds
**Total Unrestricted funds**
**Restricted funds**
Alresford Outreach
Client Emergency Fund
Demead Outreach
Wickham Outreach
MacMillan
WCC Cost of Living
National Lottery Cost of Living
WCC Inc Max
WCC Money Advice
Home and Well
Mental Health and Advice|**Balance at 1**
**April 2023**
**£**
**10,000**
**20,000**
**10,000**
**20,000**
**22,500**
**-**
**82,500**
**129,813**
**212,313**
**2,674**
**580**
**2,482**
**56**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**5,792**|**Income**
**£**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**287,154**
**287,154**
**-**
**-**
**-**
**-**
**5,094**
**41,053**
**55,301**
**39,954**
**30,000**
**32,991**
**32,415**
**236,808**|**Expenditure**
**£**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**(273,486)**
**(273,486)**
**(2,674)**
**(580)**
**(2,482)**
**(56)**
**(5,094)**
**(41,053)**
**(55,301)**
**(39,954)**
**(30,000)**
**(32,991)**
**(32,415)**
**(242,600)**|**Transfers**
**in/out**
**£**
**(10,000)**
**-**
**-**
**(20,000)**
**(22,500)**
**50,000**
**(2,500)**
**2,500**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**Balance at**
**31 March**
**2024**
**£**
**-**
**20,000**
**10,000**
**-**
**-**
**50,000**|
|---|---|---|---|---|---|
||||||**80,000**|
||||||**145,981**|
||||||**225,981**|
||||||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|
||||||**-**|
Page 23
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **15. Statement of funds (continued)**
|**Total of funds**|**218,105**|**523,962**|**(516,086)**|**-**|**225,981**|
|---|---|---|---|---|---|
Page 24
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **15. Statement of funds (continued)**
## **Statement of funds - prior year**
|**Unrestricted funds**
**Designated funds**
Premises Fund
Information Technology Fund
Redundancy Provision Fund
Succession Planning Fund
Enhanced Capacity Fund
**General funds**
General Funds
**Total Unrestricted funds**
**Restricted funds**
Alresford Outreach
Client Emergency Fund
Demead Outreach
Wickham Outreach
MacMillan
WCC Cost of Living
National Lottery Cost of Living
WCC Inc Max
WCC Money Advice
Home and Well
Reaching People Together
NHS
Capital Equipment|_Balance at_
_1 April 2022_
_£_
_10,000_
_40,000_
_10,000_
_20,000_
_12,500_
_92,500_
_127,273_
_219,773_
_2,674_
_580_
_2,482_
_56_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_2,346_|_Income_
_£_
_-_
_-_
_-_
_-_
_-_
_-_
_269,121_
_269,121_
_-_
_-_
_-_
_-_
_18,731_
_43,500_
_5,000_
_30,000_
_35,490_
_26,466_
_20,782_
_23,110_
_-_|_Expenditure_
_£_
_-_
_-_
_-_
_-_
_-_
_-_
_(278,927)_
_(278,927)_
_-_
_-_
_-_
_-_
_(18,731)_
_(43,500)_
_(5,000)_
_(30,000)_
_(35,490)_
_(26,466)_
_(20,782)_
_(23,110)_
_-_|_Transfers_
_in/out_
_£_
_-_
_(20,000)_
_-_
_-_
_10,000_
_(10,000)_
_12,346_
_2,346_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_(2,346)_|_Balance at_
_31 March_
_2023_
_£_
_10,000_
_20,000_
_10,000_
_20,000_
_22,500_|
|---|---|---|---|---|---|
||||||_82,500_|
||||||_129,813_|
||||||_212,313_|
||||||_2,674_
_580_
_2,482_
_56_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_|
Page 25
**(A company limited by guarantee)**
## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **15. Statement of funds (continued)**
## **Statement of funds - prior year (continued)**
|**Total of funds**|_Balance at_
_1 April 2022_
_£_
_8,138_
_227,911_|_Income_
_£_
_203,079_
_472,200_|_Expenditure_
_£_
_(203,079)_
_(482,006)_|_Transfers_
_in/out_
_£_
_(2,346)_
_-_|_Balance at_
_31 March_
_2023_
_£_|
|---|---|---|---|---|---|
||||||_5,792_|
||||||_218,105_|
## **16. Summary of funds**
**Summary of funds - current year**
|Designated funds
General funds
Restricted funds|**Balance at 1**
**April 2023**
**£**
**82,500**
**129,813**
**5,792**
**218,105**
_Balance at_
_1 April 2022_
_£_
_92,500_
_127,273_
_8,138_
_227,911_|**Income**
**£**
**-**
**287,154**
**236,808**
**523,962**
_Income_
_£_
_-_
_269,121_
_203,079_
_472,200_|**Expenditure**
**£**
**-**
**(273,486)**
**(242,600)**
**(516,086)**
_Expenditure_
_£_
_-_
_(278,927)_
_(203,079)_
_(482,006)_|**Transfers**
**in/out**
**£**
**(2,500)**
**2,500**
**-**
**-**
_Transfers_
_in/out_
_£_
_(10,000)_
_12,346_
_(2,346)_
_-_|**Balance at**
**31 March**
**2024**
**£**
**80,000**
**145,981**
**-**|
|---|---|---|---|---|---|
||||||**225,981**|
||||||_Balance at_
_31 March_
_2023_
_£_
_82,500_
_129,813_
_5,792_|
|**Summary of funds - prior year**||||||
|Designated funds
General funds
Restricted funds||||||
||||||_218,105_|
Page 26
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **17. Analysis of net assets between funds**
## **Analysis of net assets between funds - current period**
|**Unrestricted**
**funds**
**2024**
**£**
Current assets
280,751
Creditors due within one year
(54,770)
**Total**
225,981|**Total**
**funds**
**2024**
**£**
**280,751**
**(54,770)**
**225,981**|
|---|---|
## **Analysis of net assets between funds - prior period**
|Current assets
Creditors due within one year
**Total**|_Restricted_
_funds_
_2023_
_£_
_5,792_
_-_
_5,792_|_Unrestricted_
_funds_
_2023_
_£_
_272,701_
_(60,388)_
_212,313_|_Total_
_funds_
_2023_
_£_
_278,493_
_(60,388)_
_218,105_|
|---|---|---|---|
## **18. Reconciliation of net movement in funds to net cash flow from operating activities**
|Net income/expenditure for the period (as per Statement of Financial
Activities)
**Adjustments for:**
Decrease in debtors
Increase/(decrease) in creditors
**Net cash provided by operating activities**|**2024**
**£**
**7,876**
**670**
**(5,618)**
**2,928**|_2023_
_£_
_(9,806)_
_2,495_
_17,617_
_10,306_|
|---|---|---|
Page 27
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **19. Analysis of cash and cash equivalents**
|Notice deposits (less than 3 months)
**Total cash and cash equivalents**|**2024**
**£**
**254,738**
**254,738**|_2023_
_£_
_251,810_|
|---|---|---|
||||
|||_251,810_|
## **20. Analysis of changes in net debt**
|Cash at bank and in hand|**At 1 April**
**2023**
**£**
**251,810**
**251,810**|**Cash flows**
**£**
**2,928**
**2,928**|**At 31 March**
**2024**
**£**
**254,738**|
|---|---|---|---|
||||**254,738**|
## **21. Operating lease commitments**
At 31 March 2024 the Company had commitments to make future minimum lease payments under noncancellable operating leases as follows:
|Not later than 1 year
Later than 1 year and not later than 5 years|**2024**
**£**
**20,877**
**3,333**
**24,210**|_2023_
_£_
_-_
_-_|
|---|---|---|
||||
|||_-_|
## **22. Related party transactions**
The Company has not entered into any related party transaction during the year, nor are there any outstanding balances owing between related parties and the Company at 31 March 2024.
Page 28
**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU**
**(A company limited by guarantee)**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
## **23. Designated funds**
The company moved to new premises in Wickham during the year and used the Premises Fund of £10,000 to pay for the relocation.
The Information Technology Fund was set up to ensure there was money available to fund necessary information technology improvements. The Trustees are satisfied there is still a need for this fund of £20,000.
The company runs a number of projects which are at risk of the funding being ended. In addition future Core funding is uncertain. In the event of a reduction in funding the company would be liable for redundancy payments. The Trustees therefore consider it prudent to maintain the Redundancy Provision Fund of £10,000 to cover this contingency.
Recruitment and retention of sufficiently experienced and expert staff is difficult in a small specialist Organisation and funding for Core services and specialist projects can be uncertain. With this in mind the Trustees have set up a Project Bridging Fund of £50,000 (this incorporates the existing Succession Planning Fund of £20,000). This can be drawn upon in future years to continue running services while seeking alternative funding sources.
During the year the Enhanced Capacity Fund of £22,500 was utilised as planned to meet the increased demand for support with cost-of-living issues.
The Trustees will keep these funds under regular review.
## **24. Restricted funds**
Outreach - funds are received from local parish councils and other organisations to support the provision of outreach advice in district-wide locations.
Citizens Advice Hampshire in partnership with Macmillan Cancer Support - funding is allocated to the service to provide advice to those affected by cancer.
WCC Money Advice and WCC Inc Max - these are commissioned projects with funding from Winchester City Council to provide advice to referred tenants who are in, or at risk of, rent arrears.
Mental Health & Advice - working in an acute mental health unit, seeks to address underlying advice needs for residents, assisting them on their mental health recovery and return home.
Home & Well - funded via Citizens Advice Hampshire and seeks to support vulnerable people to live safely and independently in their homes, particularly those who are leaving hospital.
WCC Cost of Living – funding from Winchester city Council to increase capacity to meet the increased demand for support with cost-of-living issues.
Cost of Living - funding from national government, distributed by The National Lottery, to continue increased capacity to meet the ongoing demand for support with cost-of-living issues.
Page 29