**Registered number: 07799341 Charity number: 1144965** 

**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **UNAUDITED** 

**TRUSTEES' REPORT AND FINANCIAL STATEMENTS** 

**FOR THE YEAR ENDED 31 MARCH 2022** 



## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

|**CONTENTS**||
|---|---|
||Page|
|**Reference and administrative details of the charity, its trustees and advisers**|1|
|**Trustees' report**|2 - 6|
|**Independent examiner's report**|7 - 8|
|**Statement of financial activities**|9|
|**Balance sheet**|10|
|**Statement of cash flows**|11|
|**Notes to the financial statements**|12 - 23|





**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2022** 

## **Trustees** 

Dr R.A. Aron, Chair (resigned 18 November 2021) Ms. K. Bradshaw Ms. L.J. Gibson (resigned 14 September 2021) Ms. S.F. Gooding, Chair Mr S.R. Lindsay, Honorary Treasurer (resigned 11 April 2022) Mr. P.W. Manns (resigned 10 September 2021) Ms. M. Papworth, Honorary Treasurer (appointed 3 August 2022) Mrs. J.A. Porter (appointed 7 September 2021, resigned 6 May 2022) Dr. S. Rathod Mr A.C. Tilley Mr R. Wilson 

## **Company registered number** 

07799341 

## **Charity registered number** 

1144965 

## **Registered office** 

City Offices, Colebrook Street, Winchester, Hampshire, SO23 9LJ 

## **Chief Executive Officer** 

Dr. Sue Campbell 

Page 1 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2022** 

The Trustees present their annual report together with the financial statements for the year ended 31 March 2022. The Trustees confirm that the Annual Report and financial statements of the company comply with the current statutory requirements, the requirements of the company's governing document and the provisions of the Statement of Recommended Practice (SORP), applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) as amended by Update Bulletin 1 (effective 1 January 2015). 

Since the company qualifies as small under section 383, the strategic report required of medium and large companies under The Companies Act 2006 (Strategic Report and Director's Report) Regulations 2013 is not required. 

## **OBJECTIVES AND ACTIVITIES** 

## **a. Policies and objectives** 

The company's objectives are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Winchester district and surrounding areas. 

The company provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.  It values diversity, promotes equality and challenges discrimination. 

The service aims: 

- to provide the advice people need for the problems they face 

- to improve the policies and practices that affect people’s lives 

This is achieved through highly trained volunteers from all walks of life giving free, confidential, impartial and independent advice to the local community. The volunteer team is managed by a small team of experienced staff. 

## **b. Main activities undertaken to further the charity's purposes for public benefit** 

The Trustees have referred to the Charity Commission general guidance on public benefit when reviewing the company’s objectivities and planning future activities.  Whilst there is an inherent geographical restriction in place encompassing the local government area covered by Winchester City Council, it is considered there are no restrictions to any individual within that community in either seeking or being provided with help by the company. 

## **ACHIEVEMENTS AND PERFORMANCE** 

## **a. Review of activities** 

The objectives and aims are reviewed each year in the light of what has been achieved in the previous 12 months. The review looks at the success of each activity and the benefits they have provided to the people the company exists to help. The review assists the directors in maintaining focus on the company’s stated purpose. The Trustees are satisfied with the achievements in the period under review.  The company has to provide services within the financial limitations set by local government, and the Trustees are satisfied they have been utilised in an effective and efficient manner. 

2021-22 was a year of continued uncertainty and change for our local community with the continuing impacts of the COVID-19 pandemic, the emerging cost of living crisis and the beginning of the war in Ukraine. This year has 

Page 2 



## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

## **(A company limited by guarantee)** 

## **TRUSTEES' REPORT (continued) FOR THE YEAR ENDED 31 MARCH 2022** 

seen a change in needs as more people sought help for financial problems, including access to benefits and support with debt, and overall more complex cases requiring in depth support to resolve multiple issues. 

During the year the company launched several new specialist services and projects, in addition to the core advice service: 

- Reaching People Together via Advice First Aid - a joint project between Citizens Advice Hampshire and 

- Citizens Advice Winchester, providing training to staff and volunteers of other partner organisations to provide advice first aid. 

- Home and Well – helping vulnerable people with utility bills and energy usage 

- HMP Winchester – providing access to advice for current prisoners 

- Mental Health advice Melbury Lodge – supporting mental health recovery for Melbury Lodge residents 

Existing projects continued: 

- Money Advice – funded by Winchester City Council to support council house tenants who are in rent 

- arrears. 

- Cancer Support – our Macmillan Hampshire Citizens Advice service helps people secure benefits they are 

- entitled to at a very difficult time in their lives. 

- Specialist Benefit Advice – helping people with complex benefits claims 

- Research & Campaigns – highlighting issues and influencing change 

## **FINANCIAL REVIEW** 

## **a. Review of the financial position** 

The financial statements cover the company's operations for the year ended 31 March 2022. The Trustees are satisfied that the company achieved its objectives during this period within the resources made available to it. It had been anticipated that the company would incur a deficit this year as it drew on its reserves built up in previous periods to fund a low-income year. However the Covid crisis resulted in additional funds being made available by government sources to provide additional services during this period. As a result, the financial statements show an unrestricted funds surplus for the year of £27,333 (surplus of £13,956 for 2020/21) with restricted funds showing a break-even position for the year (break-even for 2020/21), making an overall surplus of £27,333 (surplus of £13,956 for 2020/21). It should be noted that an additional £15,000 has been transferred to the Information Technology designated reserve. Consquently, the overall general fund movement was £12,333. 

At the start of the year the unrestricted funds (excluding designated funds) amounted to £114,940, which represented approximately four and a half months of core expenditure. This figure was in line with the company's stated policy of between four and six months and allowed for a deficit to be run this year. These funds totalled £127,273 as at 31 March 2022 and this represented approximately four and a half months of core expenditure, in the lower range of the policy. 

## **b. Reserves policy** 

The cumulative unrestricted funds (excluding designated funds) were £127,273 as at 31 March 2022 (£114,940 as at 31 March 2021).  The trustees have determined that the company should retain unrestricted reserves (excluding designated funds), which at a minimum cover: 

- The previous 4-6 months of gross expenditure, plus the 

- book value of fixed assets less any realisable value 

This policy is principally to enable the service to: 

- continue operations whilst awaiting the receipt of grants 

Page 3 



## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **TRUSTEES' REPORT (continued) FOR THE YEAR ENDED 31 MARCH 2022** 

- pay contractual liabilities in the event that grants were discontinued or significantly reduced, whilst services were realigned to new levels of income 

- recover the potential loss on fixed investments in the event where continued funding was withdrawn 

- • identify any unrestricted surplus to reinvest in the service 

## **c. Pension scheme** 

The company provides a defined contribution scheme which is available to full-time and part-time permanent employees. 

Page 4 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

**TRUSTEES' REPORT (continued) FOR THE YEAR ENDED 31 MARCH 2022** 

## **STRUCTURE, GOVERNANCE AND MANAGEMENT** 

## **a. Constitution** 

Winchester District Citizens Advice Bureau is a company limited by guarantee and a registered charity governed by its memorandum and articles of association.  It was incorporated on 6 October 2011 and took over the assets, liabilities and reserves of Winchester Citizens Advice Bureau and Bishop's Waltham and Meon Valley Citizens Advice Bureau on 1 February 2012. Whilst the registered name is Winchester District Citizens Advice Bureau, it operates as Citizens Advice Winchester District (CAWD). The principal object of the company is to provide services as described in the Policies and Objectives section on Page 2.                            . 

## **b. Method of appointment or election of trustees** 

All of the Trustees provide their time and skills voluntarily. When a vacancy arises a replacement Trustee is sought who can add to the Board’s overall skill base.  All Trustees are appointed via approval at the regular board meetings and formally appointed as directors at the Annual General Meeting. 

## **c. Organisational structure and decision making** 

A Trustee Board manages the company, which is independent of both management and volunteers.  The Chief Officer attends but is not a member of the Trustee Board.  An Executive Committee, under the direction of the Chair, meets to provide management support and direction to the Chief Officer on a more frequent basis. 

The Chief Officer and Advice Service Manager have responsibility for the day to day operational management of the company's offices, including individual supervision of the staff and volunteers and also ensuring they continue to develop their skills and working practices in line with good practice.  The company is heavily reliant on the time and support provided by volunteers to be able to meet its aims and objectives. 

## **d. Risk management** 

The Trustees have considered the major risks to which the charity could be exposed and have reviewed the systems established to mitigate them.  They are not aware of any irregularities, fraud involving management, employees or volunteers, or of any instance of actual or possible non-compliance with laws, regulations, contracts or agreements that might result in the charity suffering significant penalties or other loss. 

Page 5 



WINCHESTER DISTRICT cmzENS ADVICE BUREAU
IA Company limited by guarantee)
TRUSTEES, REPORT Icontinued)
FOR THE YEAR ENDED 31 MARCH 2022
PLANS FOR FUTURE PERIODS
a. Future d•v•lopm•nts
A new business plan has been approved for 2022-25 whth emphasises the need to increase our reach and
impact through improvement of service delwery. and to ensure that the organisation is strong and resilient.
We aim to conlinualty develop our organisat￿n in the foll¢Mng areas..
OUT advice services. lo ensure they are accessible. efficient, effective. and responswe lo emerging nèed.
Our research and Campa￿n5'. to ensure we understand emerging adv￿8 needs. and influence local and
national policies to improve the lives of local pecple, and prevent future advice issues.
Our organisation and back-office functions.. To ènsure we 8re sustsinable. and have the resou￿85,
peoplè. technology, and skills we need to achieve our 8ervKe delivery and eampaigning aims.
To grcw our income and dNersty our In￿rne streams. to support our fvture suslainabilty
To improve our use of lechnokjgy. ensuring that our IT infra5truclure and technology is fil for purpo88
To ensure we have the people, capacty and resour￿ we need
To ensure we have the premises and locations we need
To ensure our marketing and communications are effeclive and supporting us to achigvg our 8im8
b}
d}
TRUSTEES. RESPONSIBIUTIES STATEMENT
The Trustees (who are also directoTs of Winchester Di$lrict Citizens Advice Bureau for the purpo888 of company
I￿) a￿ responsible for preparing the Trustees, report and the financial statements in accordance with applic8ble
law and Unrted Kingdom Accounting Standards {Unrted Kingdom Generally Accepted A￿o￿ntIng Practice).
Company law requires the Trustees to prepare financial statements for each financial year. Under company taw
the Trustees musl not approve the financial slatemonts un￿$ they are satssfied that they gwe a true and fair
v¢ew of the state of affairs of the charitable company and of the incoming resources and application of resources,
Including the incomo and expenditure. of the charitabbg company for that period. In preparing these finanoal
statements, tho Trustees are required lo..
select 8Uitabl6 acC￿ntIng polic￿ then appty them ¢onsistenty,
ob8eNe the methods and principles in the Charities SORP,.
mako judgments and accounting estimates that are reasonable and prudent,.
prepare the financial statements on the going concern basis Un￿5$ It is inappropnal8 to pr•$ume that the
charilabte company ￿11 continue in cperation.
The Trustees are responsible for keeping adequate &counting records that are Suffieienl to show and explain
the chaTrtab￿ companls transactions and disclose with reasonable a￿uracY at any time the financial position of
the charrtable company and enable them to onsijre that the financial statements comply with the Companies Act
2006. They are also responsible for safeguarding the assets of the charitable company and h0n￿ for taking
reasonable step$ for the prevention and detectHJn of fraud and other irregularities.
Ms. S. F. Good
Mr. Lc. filiey
Page 6

**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2022** 

## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (the 'company')** 

I report to the charity Trustees on my examination of the accounts of the company for the year ended 31 March 2022. 

This report is made solely to the company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the company's Trustees those matters I am required to state to them in an Independent Examiner's report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the company and the company's Trustees as a body, for my work or for this report. 

## **RESPONSIBILITIES AND BASIS OF REPORT** 

As the Trustees of the company (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act'). 

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the company's accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. 

## **INDEPENDENT EXAMINER'S STATEMENT** 

Since the company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to  undertake the examination because I am a member of Institute of Chartered Accountants of England & Wales (ICAEW), which is one of the listed bodies. 

I have completed my examination. I can confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

1. accounting records were not kept in respect of the company as required by section 386 of the 2006 Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Page 7 



WINCHESTER DISTRICT cmzENS ADVICE BUREAU
(A company limited by guarant¢¢)
INDEPENDENT EXAMINER'S REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
Signed..
Oaled..
./,,/-
Mr P.M. Ward ACA
J&S Accountants Limited
6 Northlands Road
Southampton
Hampshire
S015 2LF
Page 8

**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **STATEMENT OF FINANCIAL ACTIVITIES INCORPORATING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2022** 

|**Unrestricted**<br>**funds**<br>**Note**<br>**2022**<br>**£**<br>**INCOME FROM:**<br>Core Grant<br>2<br>**225,000**<br>Other trading activities<br>3<br>**63,306**<br>Investments<br>4<br>**127**<br>**TOTAL INCOME**<br>**288,433**<br>**EXPENDITURE ON:**<br>Costs of income generation<br>**22,000**<br>Charitable activities<br>**239,100**<br>**TOTAL EXPENDITURE**<br>7<br>**261,100**<br>**NET INCOME BEFORE OTHER**<br>**RECOGNISED GAINS AND LOSSES**<br>**27,333**<br>**NET MOVEMENT IN FUNDS**<br>**27,333**<br>**RECONCILIATION OF FUNDS:**<br>Total funds brought forward<br>**192,440**<br>**TOTAL FUNDS CARRIED FORWARD**<br>**219,773**|**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**-**<br>**167,690**<br>**-**<br>**167,690**<br>**-**<br>**167,690**<br>**167,690**<br>**-**<br>**-**<br>**8,138**<br>**8,138**|**Total**<br>**funds**<br>**2022**<br>**£**<br>**225,000**<br>**230,996**<br>**127**<br>**456,123**<br>**22,000**<br>**406,790**<br>**428,790**<br>**27,333**<br>**27,333**<br>**200,578**<br>**227,911**|_Total_<br>_funds_<br>_2021_<br>_£_<br>_211,000_<br>_172,126_<br>_465_|
|---|---|---|---|
||||_383,591_|
||||_19,000_<br>_350,635_|
||||_369,635_|
||||_13,956_<br>_13,956_<br>_186,622_|
||||_200,578_|



The notes on pages 12 to 23 form part of these financial statements. 

Page 9 



WINCHESTER DISTRICT CITIZENS ADVICE BUREAU
(A company limited by guarantee)
REGISTERED NUMBER: 07799341
BALANCE SHEET
AS AT 31 MARCH 2022
2022
2021
Not•
CURREiif ASSETS
Debtors
Ca8h at bank and in har
11
29,178
241.504
18,072
222,568
270.682
240.640
CREDITORS: amounts falling due within
one year
12
142,7711
140,062)
NET CURRENT ASSETS
227,911
200,578
NET ASSETS
227,911
200,578
CHARI￿ FUNDS
Restricted funds
Un￿$1￿cted funds
13
13
8,138
219,773
8, 138
192,440
TOTAL FUNDS
227,911
200,578
The compan*s financial statements have been preparad in acenrdance wth the provis￿8 applicable to
companie8 subject lo the small companies regime.
The Trustees consider that the company is enknt￿d lo exempt￿ frryn the requirement lo have an audit under thg
provision$ of section 477 of the Companies Act 2006 ￿he Acri 8nd members have not required the company lo
obtain an audit for the year in que¥t*)n in a¢¢tydance with 8ectKJn 476 of tho Act.
The Trustees acknowledge their Tesponwbilities for coMp￿n9 wilh the requiremènts of the Cclnpan￿S Act 20(
wi(h respect lo accounting records and the preparatKJn of financial statements.
signod on their behaw, by..
Ms. S.F. Gooding
Mr. AC. T11￿Y
The notes on pages 12 10 23 ftjrm part of these finanual staleff*nts.
Page10

**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2022** 

|**Note**<br>**Cash flows from operating activities**<br>Net cash provided by operating activities<br>15<br>**Change in cash and cash equivalents in the year**<br>Cash and cash equivalents brought forward<br>**Cash and cash equivalents carried forward**<br>16|**2022**<br>**£**<br>**18,936**<br>**18,936**<br>**222,568**<br>**241,504**|_2021_<br>_£_<br>_14,753_|
|---|---|---|
|||_14,753_<br>_207,815_|
|||_222,568_|



The notes on pages 12 to 23 form part of these financial statements. 

Page 11 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **1. ACCOUNTING POLICIES** 

## **1.1 Basis of preparation of financial statements** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. 

The company meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy. 

## **1.2 Company status** 

The company is a company limited by guarantee. The members of the company are the Trustees named on page 1. In the event of the company being wound up, the liability in respect of the guarantee is limited to £1 per member of the company. 

## **1.3 Income** 

All income is recognised once the company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. 

Donated services or facilities are recognised when the company has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use of the company of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised; please refer to the Trustees' report for more information about their contribution. 

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the company which is the amount the company would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt. 

Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation. 

Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable. 

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service. 

Page 12 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **1. ACCOUNTING POLICIES (continued)** 

## **1.4 Expenditure** 

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use. 

Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading activities that raise funds. 

Charitable activities and Governance costs are costs incurred on the company's operations, including support costs and costs relating to the governance of the company apportioned to charitable activities. 

All expenditure is inclusive of irrecoverable VAT. 

## **1.5 Tangible fixed assets and depreciation** 

All assets individually costing more than £1,000 are capitalised. Assets costing less than £1,000 are normally either computer or office equipment and it is considered the value of such assets depreciates sufficiently quickly to regard them as expenditure rather than as an asset. 

## **1.6 Interest receivable** 

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the company; this is normally upon notification of the interest paid or payable by the Bank. 

## **1.7 Debtors** 

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 

## **1.8 Cash at Bank and in hand** 

Cash at bank and in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 

Page 13 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **1. ACCOUNTING POLICIES (continued)** 

## **1.9 Liabilities and provisions** 

Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised within interest payable and similar charges. 

## **1.10 Financial instruments** 

The company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments.  Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. 

## **1.11 Fund accounting** 

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the company and which have not been designated for other purposes. 

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements. 

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. 

## **2. INCOME FROM GRANTS AND DONATIONS** 

|**Unrestricted**<br>**funds**<br>**2022**<br>**£**<br>Core Grant- Winchester City Council<br>**225,000**<br>_Total 2021_<br>_211,000_|**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**-**<br>_-_|**Total**<br>**funds**<br>**2022**<br>**£**<br>**225,000**<br>_211,000_|_Total_<br>_funds_<br>_2021_<br>_£_<br>_211,000_|
|---|---|---|---|
|||||



Page 14 



## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

## **(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **3. OTHER TRADING ACTIVITIES** 

|**OTHER TRADING ACTIVITIES**|||||
|---|---|---|---|---|
|**Unrestricted**<br>**funds**<br>**2022**<br>**£**<br>Grants, donations and fundraising<br>**63,306**<br>**63,306**<br>_Total 2021_<br>_84,164_<br>**INVESTMENT INCOME**<br>**Unrestricted**<br>**funds**<br>**2022**<br>**£**<br>Bank interest receivable<br>**127**<br>_Total 2021_<br>_465_<br>**SUPPORT COSTS**<br>Charitable activities<br>Wages and salaries<br>_Total 2021_|**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**167,690**<br>**167,690**<br>_87,962_<br>**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**-**<br>_-_<br>**Charitable**<br>**activities**<br>**£**<br>**86,609**<br>**319,046**<br>**405,655**<br>_349,816_||**Total**<br>**funds**<br>**2022**<br>**£**<br>**230,996**<br>**230,996**<br>_172,126_<br>**Total**<br>**funds**<br>**2022**<br>**£**<br>**127**<br>_465_<br>**Total**<br>**2022**<br>**£**<br>**86,609**<br>**319,046**<br>**405,655**<br>_349,816_|_Total_<br>_funds_<br>_2021_<br>_£_<br>_172,126_<br>_172,126_|
|||||_Total_<br>_funds_<br>_2021_<br>_£_<br>_465_|
||||||
|||||_Total_<br>_2021_<br>_£_<br>_80,548_<br>_269,268_<br>_349,816_|
||||||
||||||



## **4. INVESTMENT INCOME** 

## **5. SUPPORT COSTS** 

During the year ended 31 March 2022, the company incurred the following Governance costs: 

_£_ NIL _(2021 - £NIL)_ included within the table above in respect of Core Grant. 

_£_ NIL _(2021 - £NIL)_ included within the table above in respect of Other activities. 

_£_ NIL _(2021 - £NIL)_ included within the table above in respect of Charitable activities. 

Page 15 



**(A company limited by guarantee)** 

## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **6. GOVERNANCE COSTS** 

|**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**2022**<br>**£**<br>Accountancy and legal fees<br>**871**<br>**-**<br>AGM expenses<br>**264**<br>**-**<br>**1,135**<br>**-**<br>**ANALYSIS OF EXPENDITURE BY EXPENDITURE TYPE**<br>**Staff costs**<br>**Other costs**<br>**2022**<br>**£**<br>**2022**<br>**£**<br>Expenditure on raising voluntary income<br>**22,000**<br>**-**<br>**Costs of raising funds**<br>**22,000**<br>**-**<br>Charitable activities<br>**319,046**<br>**86,609**<br>Governance<br>**-**<br>**1,135**<br>**341,046**<br>**87,744**<br>_Total 2021_<br>_288,268_<br>_81,367_|**Total**<br>**funds**<br>**2022**<br>**£**<br>**871**<br>**264**<br>**1,135**<br>**Total**<br>**2022**<br>**£**<br>**22,000**<br>**22,000**<br>**405,655**<br>**1,135**<br>**428,790**<br>_369,635_|_Total_<br>_funds_<br>_2021_<br>_£_<br>_756_<br>_63_<br>_819_|
|---|---|---|
|||_Total_<br>_2021_<br>_£_<br>_19,000_<br>_19,000_<br>_349,816_<br>_819_<br>_369,635_|
||||



## **7. ANALYSIS OF EXPENDITURE BY EXPENDITURE TYPE** 

## **8. NET INCOME/(EXPENDITURE)** 

During the year, no Trustees received any remuneration (2021 - £NIL). During the year, no Trustees received any benefits in kind (2021 - £NIL). 

## **9. INDEPENDENT EXAMINERS' REMUNERATION** 

The Independent Examiner's remuneration amounts to an Independent Examination fee of £ 420 (2021 - £ 420), and other services of £ 300(2021 - £ 300). 

Page 16 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **10. STAFF COSTS** 

|Staff costs were as follows:<br>**2022**<br>**£**<br>Wages and salaries<br>**341,046**<br>The average number of persons employed by the company during the year was as follows:<br>**2022**<br>**No.**<br>**20.5**<br>Average headcount expressed as a full time equivalent:<br>**2022**<br>**No.**<br>**11**<br>No employee received remuneration amounting to more than £60,000 in either year.<br>**11.**<br>**DEBTORS**<br>**2022**<br>**£**<br>Prepayments and accrued income<br>**29,178**<br>**12.**<br>**CREDITORS: Amounts falling due within one year**<br>**2022**<br>**£**<br>Accruals and deferred income<br>**42,771**|_2021_<br>_£_<br>_288,268_|
|---|---|
||<br>_2021_<br>_No._<br>_18.0_<br>_2021_<br>_No._<br>_10_<br>_2021_<br>_£_<br>_18,072_|
||_2021_<br>_£_<br>_40,062_|



Page 17 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **13. STATEMENT OF FUNDS** 

## **STATEMENT OF FUNDS - CURRENT YEAR** 

|**Balance at**<br>**1 April 2021**<br>**£**<br>**Designated funds**<br>Premises Funds<br>**10,000**<br>Information Technology Fund<br>**25,000**<br>Redundancy Provision Fund<br>**10,000**<br>Succession Planning Fund<br>**20,000**<br>Enhanced Capacity Fund<br>**12,500**<br>**77,500**<br>**General funds**<br>General Funds - all funds<br>**114,940**<br>Total Unrestricted funds<br>**192,440**<br>**Restricted funds**<br>Alresford Outreach<br>**2,674**<br>Client Emergency Fund<br>**580**<br>Denmead Outreach<br>**2,482**<br>Money and Pensions Service (MaPS)<br>**-**<br>Citizens Advice Hampshire in<br>partnership with Macmillan Cancer<br>Support<br>**-**<br>WCC Money Advice<br>**-**<br>Wickham Outreach<br>**56**<br>Capital Equipment<br>**2,346**<br>Reaching People Together<br>**-**<br>Mental Health and Advice<br>**-**<br>Home and Well<br>**-**<br>**8,138**<br>Total of funds<br>**200,578**|**Income Expenditure**<br>**£**<br>**£**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**288,433**<br>**(261,100)**<br>**288,433**<br>**(261,100)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**36,936**<br>**(36,936)**<br>**21,604**<br>**(21,604)**<br>**30,000**<br>**(30,000)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**59,801**<br>**(59,801)**<br>**4,818**<br>**(4,818)**<br>**14,531**<br>**(14,531)**<br>**167,690**<br>**(167,690)**<br>**456,123**<br>**(428,790)**|**Transfers**<br>**in/out**<br>**£**<br>**-**<br>**15,000**<br>**-**<br>**-**<br>**-**<br>**15,000**<br>**(15,000)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**|**Balance at**<br>**31 March**<br>**2022**<br>**£**<br>**10,000**<br>**40,000**<br>**10,000**<br>**20,000**<br>**12,500**<br>**92,500**<br>**127,273**<br>**219,773**<br>**2,674**<br>**580**<br>**2,482**<br>**-**<br>**-**<br>**-**<br>**56**<br>**2,346**<br>**-**<br>**-**<br>**-**<br>**8,138**<br>**227,911**|
|---|---|---|---|



Page 18 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **13. STATEMENT OF FUNDS (continued)** 

## **STATEMENT OF FUNDS - PRIOR YEAR** 

|**Designated funds**<br>Premises Funds<br>Information Technology Fund<br>Redundancy Provision Fund<br>Succession Planning Fund<br>Enhanced Capacity Fund<br>General Funds - all funds<br>**Restricted funds**<br>Alresford Outreach<br>Client Emergency Fund<br>Denmead Outreach<br>Money and Pensions Service (MaPS)<br>Citizens Advice Hampshire in<br>partnership with Macmillan Cancer<br>Support<br>WCC Money Advice<br>Wickham Outreach<br>Capital Equipment<br>Capacity Expansion<br>Total of funds|_Balance at_<br>_1 April 2020_<br>_£_<br>_10,000_<br>_25,000_<br>_10,000_<br>_20,000_<br>_-_<br>_65,000_<br>_113,484_<br>_2,674_<br>_580_<br>_2,482_<br>_-_<br>_-_<br>_-_<br>_56_<br>_2,346_<br>_-_<br>_8,138_<br>_186,622_|_Income_<br>_£_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_295,629_<br>_-_<br>_-_<br>_-_<br>_17,258_<br>_21,069_<br>_30,000_<br>_-_<br>_-_<br>_19,635_<br>_87,962_<br>_383,591_|_Expenditure_<br>_£_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_(281,673)_<br>_-_<br>_-_<br>_-_<br>_(17,258)_<br>_(21,069)_<br>_(30,000)_<br>_-_<br>_-_<br>_(19,635)_<br>_(87,962)_<br>_(369,635)_|_Transfers_<br>_in/out_<br>_£_<br>_-_<br>_-_<br>_-_<br>_-_<br>_12,500_<br>_12,500_<br>_(12,500)_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_<br>_-_|_Balance at_<br>_31 March_<br>_2021_<br>_£_<br>_10,000_<br>_25,000_<br>_10,000_<br>_20,000_<br>_12,500_<br>_77,500_<br>_114,940_<br>_2,674_<br>_580_<br>_2,482_<br>_-_<br>_-_<br>_-_<br>_56_<br>_2,346_<br>_-_<br>_8,138_<br>_200,578_|
|---|---|---|---|---|---|



Page 19 



## **WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **SUMMARY OF FUNDS - CURRENT YEAR** 

|**Balance at**<br>**1 April 2021**<br>**£**<br>Designated funds<br>**77,500**<br>General funds<br>**114,940**<br>**192,440**<br>Restricted funds<br>**8,138**<br>**200,578**<br>**SUMMARY OF FUNDS - PRIOR YEAR**<br>_Balance at_<br>_1 April 2020_<br>_£_<br>Designated funds<br>_65,000_<br>General funds<br>_113,484_<br>_178,484_<br>Restricted funds<br>_8,138_<br>_186,622_|**Income Expenditure**<br>**£**<br>**£**<br>**-**<br>**-**<br>**288,433**<br>**(261,100)**<br>**288,433**<br>**(261,100)**<br>**167,690**<br>**(167,690)**<br>**456,123**<br>**(428,790)**<br>_Income_<br>_Expenditure_<br>_£_<br>_£_<br>_-_<br>_-_<br>_295,629_<br>_(281,673)_<br>_295,629_<br>_(281,673)_<br>_87,962_<br>_(87,962)_<br>_383,591_<br>_(369,635)_|**Transfers**<br>**in/out**<br>**£**<br>**15,000**<br>**(15,000)**<br>**-**<br>**-**<br>**-**<br>_Transfers_<br>_in/out_<br>_£_<br>_12,500_<br>_(12,500)_<br>_-_<br>_-_<br>_-_|**Balance at**<br>**31 March**<br>**2022**<br>**£**<br>**92,500**<br>**127,273**<br>**219,773**<br>**8,138**<br>**227,911**|
|---|---|---|---|
||||_Balance at_<br>_31 March_<br>_2021_<br>_£_<br>_77,500_<br>_114,940_<br>_192,440_<br>_8,138_<br>_200,578_|



## **14. ANALYSIS OF NET ASSETS BETWEEN FUNDS** 

## **ANALYSIS OF NET ASSETS BETWEEN FUNDS - CURRENT YEAR** 

|**Unrestricted**<br>**funds**<br>**2022**<br>**£**<br>Current assets<br>**262,544**<br>Creditors due within one year<br>**(42,771)**<br>**219,773**|**Restricted**<br>**funds**<br>**2022**<br>**£**<br>**8,138**<br>**-**<br>**8,138**|**Total**<br>**funds**<br>**2022**<br>**£**<br>**270,682**<br>**(42,771)**<br>**227,911**|
|---|---|---|



Page 20 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **14. ANALYSIS OF NET ASSETS BETWEEN FUNDS (continued)** 

## **ANALYSIS OF NET ASSETS BETWEEN FUNDS - PRIOR YEAR** 

|_Unrestricted_<br>_funds_<br>_2021_<br>_£_<br>Current assets<br>_232,502_<br>Creditors due within one year<br>_(40,062)_<br>_192,440_|_Restricted_<br>_funds_<br>_2021_<br>_£_<br>_8,138_<br>_-_<br>_8,138_|_Total_<br>_funds_<br>_2021_<br>_£_<br>_240,640_<br>_(40,062)_<br>_200,578_|
|---|---|---|



## **15. RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM OPERATING ACTIVITIES** 

|Net income for the year (as per Statement of Financial Activities)<br>**Adjustment for:**<br>Increase in debtors<br>Increase in creditors<br>**Net cash provided by operating activities**<br>**ANALYSIS OF CASH AND CASH EQUIVALENTS**<br>Notice deposits (less than 3 months)<br>Total|**2022**<br>**£**<br>**27,333**<br>**(11,106)**<br>**2,709**<br>**18,936**<br>**2022**<br>**£**<br>**241,504**<br>**241,504**|_2021_<br>_£_<br>_13,956_<br>_(7,854)_<br>_8,651_<br>_14,753_<br>_2021_<br>_£_<br>_222,568_<br>_222,568_|
|---|---|---|



## **16. ANALYSIS OF CASH AND CASH EQUIVALENTS** 

## **17. OPERATING LEASE COMMITMENTS** 

At 31 March 2022 the company had no future lease commitments. The company was in the process of agreeing an operating lease over the new Colebrook Street premises with Winchester City Council, but that had not been finalised at year end. 

## **18. RELATED PARTY TRANSACTIONS** 

The Trustees consider there were no related party transactions during the year that required disclosure within these accounts. 

Page 21 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **19. DESIGNATED FUNDS** 

On inception the company inherited Premises Funds from Winchester CAB (£25,000) and Bishop's Waltham CAB (£10,000). These funds were set aside to cover costs involved in the relocation to new offices should this be necessary for any reason. The company moved to new premises in Winchester in June 2019 and the Winchester part of this fund was utilised to contribute towards those costs. The Trustees have reviewed the Bishops Waltham fund and are satisfied that there is still a need for it until long-term certainty is achieved. 

The Information Technology Fund was set up to ensure there was money available to fund necessary information technology improvements. During the course of the Winchester move it became apparent that more extensive upgrades and/or replacements of IT equipment and systems than had previously envisaged would be needed over the next few years. The Trustees therefore, increased the size of this fund to £40,000 in 2021/22 to ensure that sufficient funds would be available for this purpose. 

The company runs two projects which are always at risk of the funding being ended. They are staffed by long serving personnel and in the event of the projects ending the company would be liable for a considerable redundancy payment. The Trustees therefore consider it prudent to maintain the Redundancy Provision Fund of £10,000 to cover this contingency. 

The Trustees have considered succession planning because recruiting sufficiently experienced and expert staff has proved very difficult and changes in staff could be possible at any time (career progression, retirement etc.) With this in mind they have set up a Succession Planning Fund of £20,000 which will be drawn upon in future years to invest in new and additional staff resource with a view to supporting the service longer term should an existing member of staff leave. 

During the previous year external funding was made available to enhance the capacity of the service. Although the terms of the funding required the income be recognised in this financial year, the Trustees recognise that some of the related costs will actually fall in this financial year. They have therefore thought it prudent to transfer £12,500 to a new Enhanced Capacity fund so that this fund can be used to offset these future costs. 

The Trustees will keep these funds under regular review. 

Page 22 



**WINCHESTER DISTRICT CITIZENS ADVICE BUREAU** 

**(A company limited by guarantee)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **20. RESTRICTED FUNDS** 

Outreach services- funds are received from local parish councils and other organisations to support the provision of advice service in Alresford, Wickham and Denmead. 

Citizens Advice Hampshire in partnership with Macmillan Cancer Support - funding is allocated to the service to enable it to provide advice to those with a terminal cancer diagnosis or to their carer. 

Money and Benefits Advice and Debt Counselling Service for Winchester City Council (WCC) Tenants - this is a commissioned project and funds are provided from WCC to deal with referrals from the WCC Housing Department. 

Reaching People Together - a joint project with Citizens Advice Hampshire funded by Hampshire County Council, which provides volunteers and staff at partner organisations with Advice First Aid training, enabling them to signpost their clients to Citizens Advice. 

Mental Health & Advice - working in an acute mental health unit, seeks to address underlying advice needs for residents, assisting them on their mental health recovery and return home. 

Home & Well - funded via Citizens Advice Hampshire and seeks to support vulnerable people who struggle with utility bills, particularly those who are leaving hospital – helping them to get home and well faster. 

Page 23 

