Blackburn
with Darwen
ageuK
2021-22
Annual Review
your local charity
for older people
Welcome to our
**Annual Review**
It is my pleasure to introduce this year’s Annual Review and report that the organisation, it’s staff and volunteers have worked together to provide charitable services to the older people of Blackburn with Darwen.
The organisation has continued to provide quality services to support increasing numbers of older people locally, to maintain and improve their health and wellbeing, including those living with dementia.
We are extremely grateful for all the financial support from many donors and benefactors, as well as Blackburn with Darwen Borough Council who have asked us to assist in the development of a Positive Ageing Framework for the borough.
Volunteers continue to be a vital asset to the organisation and are highly valued by the Trustees. Their individual and collective contributions are immense and should be widely recognised as key to our continued positive impact on the lives of local older people.
Best wishes
Tony Hedley Chairman
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Welcome to our Annual Review and Impact Report for 2021/22 which aims to provide a summary of the work the charity has done during the year and the impact that this has on local older people. If you would like to know more about our work or services I would be pleased to talk to you.
2021/22 was another busy and challenging year for the organisation, which saw us continue to respond to the ever changing circumstances and needs related to Covid, whilst also resuming our core service offer and developing new offers to respond to new needs and support even more local older people. We learnt a lot during the pandemic about how to deliver services differently to be more efficient and to broaden our reach and we have continued to develop this during the year. We have also continued to explore how digital technology can support us to deliver services and make best use of our resources, whilst still retaining that all important face to face and person-centred approach we know so many older people need and appreciate. The world also looks different in relation to volunteering and we have focused on developing our volunteer offer and experience.
As ever our staff team have been committed, flexible and innovative, working hard to ensure that any older person who needs our support receives it in the best way for them. To support this, we have refreshed our approach to supporting workforce wellbeing and identifying additional workforce development opportunities.
Our team of volunteers have also been tremendous, being keen to return to their roles as soon as it was safe and providing significant value to our delivery.
In addition to our service delivery, we have also maintained a focus on partnership working and influencing to ensure that the needs of older people are taken into account in planning and delivery decisions. We were pleased in February 2022 to be commissioned by Blackburn with Darwen Public Health to develop a Positive Ageing Framework for the borough which will support public sector decision making and planning. This work will be even more important as we understand what the 2021 Census data is telling us in relation to an ageing population locally, and as we collectively support local people through the cost of living crisis that we now face.
We are grateful for the support from our funders and supporters who provide vital resources to enable us to continue to support local older people, and we also seek to continue to diversify and expand our income generation activities to support organisational sustainability.
As we move into the next phase of Covid recovery and continue our focus on supporting older people to have the best later life possible, we will continue to be flexible, innovative and resourceful in all that we do.
Best wishes
Vicky Shepherd Chief Executive
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## **Our Vision**
For all older people in Blackburn with Darwen to have the opportunity to live the life they choose
## **Our Mission**
To listen to the diverse voices and views of local older people and use these to influence both our own and others priorities. To deliver quality, person centred services which meet local needs and maximise independence.
## **Introducton**
To deliver our vision and mission, and our business plan priorities, the organisation delivers a range of services to improve the health and wellbeing of older people; to support people to remain independent as long as possible; and to be able to continue contributing to their community. We also work to influence the development of services for older people through a variety of mechanisms including delivery of the Age Well Partnership and sitting on a number of key
strategic boards and groups, and through supporting national campaigns. As a local, independent charity we have an increasing need to raise funds from a diverse range of sources to support our work that is not funded through grants and contracts, including engagement and marketing and our campaigning and influencing work, along with core functions that ensure the quality of our provision. We are pleased to be a Brand Partner of Age UK, and we play an active role in the Age UK network, sub-regionally,
regionally and nationally. This review provides an overview of our activity during 2021/22 and seeks to illustrate the impact of our services on the lives of older people and the benefit to the community that we provide.
## **Facts & Figures**
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7392 hours
volunteers
contributed
during the year
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1683
3987
84
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276
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people supported through our range of Health and Wellbeing services
enquiries to the Advice and Information from 1458 people
volunteers were giving us their time at 31st March
recorded compliments from our service users and supporters
complaint and 5 feedbacks received
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## Volunteers
Over the year volunteers have continued to be vital in helping us to deliver our services and activities and we were delighted in November 2021 when our volunteers who had been making wellbeing calls to older people throughout the pandemic were recognised at the Blackburn with Darwen Community Volunteer Awards winning the Health and Wellbeing group award.
At the end of March 2022 we had 84 volunteers, a reduction on the previous year, as a number of volunteers left us due to changes in personal circumstances. Recruitment has also been challenging during the period, with less people able to commit and increased competition for volunteers. Nevertheless, during the year our volunteers contributed 7392
hours of their time which equates to £97,426 ( _based on Blackburn with Darwen median hourly gross pay),_ which continues to be a vital contribution without which we could not deliver what we do. During the year we also hosted two work experience students and provided a placement to a social work student from UCLAN.
Plans for 2022/23 include reviewing our volunteering roles and requirements to better meet the needs of a diverse and changing local demographic, increasing both our volunteer numbers and the number of student placements we can offer and reviewing our support and recognition of volunteers.
## **- Impact Story 01**
Bushra joined us as a volunteer IT tutor whilst studying A levels at a local 6th form college as she wanted to add to her CV and also help older people feel less isolated. Her tutors described her as quiet, caring and softly spoken. People using the digital inclusion service are given support in blocks of four weeks and are asked what they want to learn. Volunteer tutors therefore have to be flexible as one week they could be showing someone how to set up and access an email and the
next time they could be showing someone how to do their supermarket shop online. Having never done anything like this, Bushra was nervous and unsure what to expect. However, with each service user her confidence grew and when she left us in order to concentrate on her exams her feedback on her volunteering experience said it all.
_“It was a great experience and a wonderful way to give back to the community. Every day is_
_different - sometimes people really want to buckle down and learn while others come only to talk, and I enjoyed connecting to each one of them. Personally, it really improved my confidence in meeting new people and ability to explain concepts in simple terms.”_
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## **Our Services**
All our services are based on the principles of working with individuals to provide personcentred, tailored support which builds on their own strengths and networks and enabling them to do as much as they are able. Our aim is to improve and maintain health and wellbeing and to enable people to remain independent for as long as possible.
Advice and Informaton Services
The provision of free, independent advice and information is one of our core functions and through this activity we offer older people and their carers holistic advice to enable them to make their own decisions based on timely and accurate information, and ultimately to improve their quality of life and wellbeing.
The service is provided at offices in Blackburn and Darwen through a drop-in service, appointments, by telephone and digital platforms and through home visits, providing advice, information and casework on the wide range of issues affecting older people. During the first few months of the year we gradually resumed our face-to-face offer which was fully operational by August 2021. In 2021/22 the service was funded from a range of sources including The Henry Smith Charity, Age UK for
specific delivery programmes, the Brian Mercer Trust, the Eric Wright Trust and from reserves, and we continue to seek sustainable and diverse sources of funding.
## Achievements
- Responded to 3987 enquiries from 1458 people
- Local older people assisted to claim £1,026,339 in additional entitlements and income, an increase of £238,661 on the previous year, bringing extra resource into the borough and supporting people to be able to buy the goods and services they need
- Successful delivery of all targets for funded programmes including the Eon Warm Homes programme and the Building Better Lives programme
- Reaccredited under the Age UK Information & Advice Quality Programme in June 2021
Key Plans for 2022/23
- Secure funding from a variety of sources to sustain and develop the service to meet future demand
- Participation as a partner in the delivery of the Household Support Scheme which aims to support people through the cost of living crisis
- Deliver a programme of neighbourhood based promotion to increase our reach to those older people who could benefit from the service
- Ensure all targets for funded programmes are met
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## - Impact Story 02
Mr L, who is in his 80s contacted us by email whilst his wife, who had terminal cancer, was in hospital. They have no family locally. Mr L was trying to get prepared for his wife’s passing so the Age UK information guide on 'When someone dies' was sent to him which he thought was marvellous. He stayed in touch by email. When Mrs L sadly died advice around what happens next was provided along with the details for who to contact/inform. We then discussed Mr L's own health and
it became apparent that he was struggling with personal care and affording the council tax now that he was on his own. We completed an Attendance Allowance form and supported Mr L to make online claims for council tax single person reduction and a small amount of council tax support. The Attendance Allowance claim was successful which meant that he was also entitled to Pension credit guarantee credit and the Warm Home Discount, resulting in over £100 per week
additional income. Mr L still keeps in touch by email and we have also provided information regarding social events to help him engage after his wife's death.
Mr L told us _“I have been overwhelmed by the depth of knowledge and guidance offered, I had no idea such a super service was available to me, no question was considered daft and was answered with the utmost dignity. The Lions Christmas party (which we were old about) was the icing on the cake.”_
## Community Day Care Service
We have continued the development of the Community Day Care Service which involves delivering the service from three community centres across Blackburn. The service offers a range of support including personal care, transport and support with nutrition along with a varied programme of therapeutic, cognitive and physical activities. The community model provides support for frail older people and all age adults with a learning disability or difficulty. Those accessing the service must meet the Adult Services eligibility criteria.
We work with individuals and their carers to develop person centred support and care plans that aim to maintain good health and wellbeing and prevent a further deterioration in health. We also provide support and respite for the carers of day care users and offer regular courtesy calls to ensure they have the right
support to maintain their own health and wellbeing and to prevent carer breakdown. Our dedicated team of volunteers enable us to provide individual support for a range of different activities to enhance the offer available. In 2021/22 the day care service was funded through a contract with Blackburn with Darwen Borough Council.
## Achievements
- Supported and cared for 61 of the frailest older people and adults with a learning disability or difficulty
- Worked with the Local Authority on the successful development of the Adults Day Care Allocation panel
- Delivered a pilot project for isolated older people to test a combined model of delivery
- Worked with the community centre volunteers to deliver a range of events
## Key Plans for 2022/23
- Extend our volunteer roles and opportunities to offer a wider choice of activities
- Introduce an online payment system for carers and families
- Increase the number of student placement opportunities
- Development of our communications to keep carers informed and updated on the service and their loved ones
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## - Impact Story 03
FS is a 49-year-old woman who lives with her mother and son. Her mother is her main carer, supported by paid carers who provide personal care. FS was born with learning disabilities, and she has also had a stroke which has affected her right side and her speech. Due to the stroke her mobility is reduced, and she also suffers from bronchitis which means she is prone to infections.
When FS first started to attend the day care service, she was very reserved and quiet and did not interact with anyone, she would only reply to people with a yes or no or reply by nodding or shaking her head. This was a response to the Covid
restrictions which meant that she had not been out of the house for over two years. FS would not participate in any of the activities on offer and would also shy away when other service users would try to interact with her. FS would only communicate her needs when she required to use the toilet or when she required her medication. FS got visibly upset when trying to talk as often she couldn’t pronounce the words correctly due to her speech.
With dedicated support and encouragement from the staff team, after a few weeks of attending the service FS showed great improvement and began interacting with other service
users, she now laughs more and greets everyone when they arrive, she also participates in most of the activities that are on offer. FS get very excited when going on trips and particularly loves going to the park, she has also become more open about how she is feeling and lets us help her feel better about herself. Her mobility has also improved, and she can walk about without being in pain. Her mother says that she really enjoys attending the centre and that she has seen a great improvement in her since she started to attend and is keen to increase the number of days she attends.
## - Impact Story 04
MC is an 89 year old woman who lives on her own, she has carers to provide some support, and also has support from her neighbour and her sister. MC also has a son who supports with managing her finances. MC was feeling isolated and lonely and wanted the opportunity to get out and meet new friends. She has reduced mobility which affects her mood and confidence.
MC was allocated a place at day care. When she first arrived, she was a little quiet and reserved, which was quite normal due to being in new surroundings, how
ever over a few weeks, although she participated in activities, she appeared unsettled and felt a little out of place. The team worked with MC to understand how she was feeling and to develop a plan to support her to settle into day care and benefit from the service.
With dedicated support MC began to enjoy attending day care and we noticed a big change with her looking and seeming happy, participating in activities and socialising with peers and staff.
On one occasion MC told us _“what a lovely day I have had, all the staff are ever so caring and loving.”_
Over a period of 2 months of attending day care we saw a significant change in MC, her confidence levels and mobility have improved a lot and she always looks forward to attending and now has made many friends.
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## Health & Wellbeing Service
The Health & Wellbeing service brings together our Active Ageing, Befriending, Digital Inclusion, Integrated Care, Nail Care and Social Inclusion provision under one umbrella. This year we also continued to deliver targeted support in response to the Covid pandemic and recovery through the Covid Wellbeing Service that we established in March 2020.
Throughout the year 1622 older people accessed services, received support or attended activities, a 17% increase on the previous year, with some people accessing more than one offer.
Through our programmes we provide a range of support, friendship, activities and services to improve wellbeing, prevent a decline in health, promote independent living and reduce social isolation. Throughout our services we use a strength-based approach to prevent dependency on support services and increase resilience. During the year we resumed delivery of all of our face-to-face delivery models, following the lifting of various restrictions, but have also retained an online activity offer and telephone delivery where appropriate.
During the year we have developed a new service for people with memory problems, the Memory Makers Service, which provides a broad range of therapeutic, physical and cognitive activities, based on the recognised Maintenance Cognitive Stimulation Therapy (MCST) approach.
The Active Ageing service offers a range of activities from walking groups to ballroom dancing at a range of venues across Blackburn with Darwen. In total 320 people accessed activities during the year.
Our Befriending service provides home visiting and a ‘Phonelink for housebound and isolated people, as well as supporting people with early-stage dementia to attend community activities through our Dementia Buddies Scheme. In addition, the Stepping Stones befriending offer provides short term support at a time of transition such as bereavement or relocation, to enable people to re-engage in community life. During the year we supported 272 of the most isolated and vulnerable people.
Through our Digital Inclusion service, we offer one-to-one support to help increase people’s skills, knowledge and confidence to use digital technology. We also run a ‘Try Before You Buy’ scheme whereby people are able to borrow a tablet free of charge. In total 122 were supported through this service.
All new people coming into the organisation also have a digital diagnostic conversation to identify level of digital skills and any support that may be required.
Here to Help is part of the Integrated Neighbourhood Team provision, working closely with GP surgeries across the borough and alongside health, social and voluntary sector colleagues to provide support for older people who have long term conditions.
Our key role is to provide holistic assessments and coordinate packages of environmental and social support for people most at risk of hospital admission. This year we have provided support and made onward referrals for 421 older people.
Working in partnership with Lancashire and South Cumbria Foundation Trust, through our Nail Care service we offer a toenail cutting service for people no longer able to care for their feet and who are not eligible for NHS Podiatry. 200 people received treatment during the year.
The Social Inclusion programme provides a varied programme of activities to reduce social isolation and help to maintain and improve people’s wellbeing such as Men’s Groups, the Talk and Tunes group and “Remember the Rovers”. The programme also includes linking in with other services and referring and supporting clients to attend non-Age UK social inclusion activities. During the year 150 people were supported through the programme.
Through this programme we also work in close partnership with Lancashire Mind to deliver the Flourishing Minds project into which people can be referred for more specialist one to one or group mental health support.
The Covid Wellbeing service offered a range of practical support for the frailest older people along with regular wellbeing calls. We also provided transport to covid vaccination appointments and supported the local covid engagement programme to increase the uptake of vaccinations. We produced and distributed a range of newsletters and information packs including a Winter Wellbeing pack which provided information, hints and tips on staying well in winter. In total 245 people were provided with some support during the year and we distributed in excess of 600 winter packs to older people with the most needs and as such at higher risk of deterioration in health.
The Nail Care service is paid for through customer fees. The remainder of the Health & Wellbeing services are funded directly by the Blackburn with Darwen Borough Council through the Helping People to Stay Happy, Healthy & Well commission and through a range of small grants. The Memory Makers service is grant funded through the national Age UK charity. We currently have no dedicated digital inclusion funding and this is a priority for further development.
## Actve Ageing Achievements
- Established the Time for Me project aimed at women experiencing the menopause
project to support people to become more active post-Covid
Key Plans for 2022/23
- Further develop the Walking Football programme
- Increase the number of people attending the activities and develop programmes for specific target communities
- Increase the range of activities for menopausal women through the Time for Me project
- Further develop a range of self-led and peer support groups
## Befriending
## Achievements
- Continued to provide regular calls to service users throughout the pandemic
- Resumed home visits with our most vulnerable and isolated service users
- Review of assessment and criteria to ensure people can access the right support they need
- Large number of additional people referred into the service and supported
- Service reorganisation became embedded within part of the wider integrated service team
## Key Plans for 2022/23
- Implement a new streamlined system for volunteers to report into
- Further embed the new service model
- Delivered 339 classes online and face to face
- Set up a Walking Football group in Darwen
- Launched the Stepping Out
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## Impact Story 05
P lives in a supported housing scheme in Blackburn. She is 82 years old and has one son whom she sees regularly. She also has a good friend who also lives in the supported housing scheme who supports her with shopping. Already registered with the Active Ageing service, she had not participated in any activities since before the beginning of the pandemic.
She was initially referred through to the Integrated Care service from staff at the housing scheme, after an initial triage it was identified she would be best supported through the Active Ageing service.
During the follow up assessment, the lady explained that throughout the pandemic, she became very isolated and lonely. She really struggled to deal with lockdowns and totally lost her confidence to go out alone.
- Source and secure more funding to further enhance the service offer
- Recruit more volunteers to support delivery of the service
## Digital Inclusion Achievements
- Carried out a Digital Diagnostic with all new people coming into the organisation
- Offered a ‘Try Before You Buy’ scheme, loaning out tablets
- Secured funding to carry out a feasibility study to increase digital skills whilst also reducing loneliness
When she did manage to venture outside again, she froze whilst crossing the road at a zebra crossing. This caused her so much distress, she worried she wouldn’t go out again. In her own words, she became “ _a bit of a recluse,_ ” suffering with a range of conditions including anxiety and vertigo.
P told us _“Because of the vertigo stepping off a kerb is like stepping off a cliff.”_ Using a strength based, person centred approach, we agreed a plan with P, that aimed to build up her confidence week by week. Stepping outside for a short walk the first time was a massive achievement, previously, she had gone to the door, but the path appeared to _“zoom out like a football pitch”_ and she could not face going out.
Each visit was led by P following the action plan, but occasionally this was adapted depending on
- Facilitated access to free internet in partnership with 6g
- Partnered with Santander to provide its staff to deliver one to one lessons
Key Plans for 2022/23
- Continue to develop and deliver the digital programme to reduce digital isolation
- Recruit additional volunteers to provide tuition
- Participate and support digital health developments with partners
- Secure funding to continue our digital inclusion work
how P was feeling. We adopted several techniques to help her overcome some of her anxieties about going out. After several weeks, P’s confidence gradually began to increase meaning she felt she was able to go out independently once again.
P said _“I’m so very grateful for all the help, I feel I have found a new lease of life and regained the confidence I’d lost. I now think I can face the future with a much more positive outlook. It has made a huge difference to me, and I am proud of what I have accomplished.”_
P was so happy and grateful following the support received at the last session she hugged the staff member, she said it was the first proper hug in such a long time and she really needed it. She never thought she would _“get back to normal,”_ but with the service she has received, she is now well on her way.
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## Impact Story 06
John is a 69-year-old widow who was referred to Age UK during the pandemic. John had recently lost his wife and was struggling with his mental health. In addition to this, John had been a victim of fraud, along with 36 other elderly people within the Blackburn area. He had been deceived into handing over thousands of pounds which again took a huge toll on John’s mental health. (Happily the perpetrators of this fraud have since been arrested and charged and John has had his money returned).
When John first engaged with services he would often be in a low mood and felt as though the bad things in life always happened to him. John would get upset when talking about what had happened to him and how he missed his wife dearly.
John received regular calls and over the weeks built up a good relationship so that he felt more comfortable talking to staff about what was happening in his day to day life. John has a granddaughter
Here to Help Achievements
- Continued to be a key partner within the health and social care structures
- Service re-organisation and incorporated into the wider integrated service
- Established closer working links with hospital discharge services
- Facilitated a Social Work Student placement
- Established a Practical Support service to prevent hospital admission/ readmission for more vulnerable people
who he loves going to visit and this really cheers him up. John also shared many stories about his wife and was able to laugh about the character that she was.
In the New Year John decided that he was going to make it his goal to try and get out walking more. We told him about Age UK’s walking group on a Wednesday which he now attends every week. John likes the walking group as he says that everyone in the park is so friendly and will always say hello when passing. He told us a stranger even approached him for a chat whilst he was sat on a bench having a rest. John attends the group no matter what the weather as he enjoys socialising, change of scenery and the fresh air so much, as well as being able to watch all of the dogs playing too.
John’s walking has improved no end over the last couple of months and he can now walk the whole way without stopping, which he couldn’t do when he first joined. He has made lots of new friends on the walk, he helps the ladies who attend
Key Plans for 2022/23
- Strengthen relationships to enhance referral pathways between hospital discharge and intermediate care services
- Continue to play a key role and strengthen relationships within the Integrated Neighbourhood Teams
- Develop a volunteer model to support delivery of the integrated service offer
- Further develop the practical support service
- Explore opportunities to provide end of life support
over the patches of mud when its wet and now they say “it’s wet today but I will come if John is coming”. His confidence has improved, and he chats to the other walkers the whole way round. John said he really enjoys coming to the walk and how he feels much better when he has attended. We have seen a huge difference in John, his confidence, physical health and stamina have all improved and he has also lost a little bit of weight. John still receives regular calls which says he looks forward to and does not know where he would be without the help of Age UK. He is always so thankful for all the help which has given him a new lease of life.
John told us _“Age UK have made a big difference with what I have been through, when my wife passed away I was lost. I was referred to Age UK and ever since then it has made me feel better in myself. If I am feeling down, they give me advice on the best things to do to help. If they didn't call me every week nobody would call me and now, I feel so much better."_
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## Impact Story 07
Connie and her husband Fred live in Blackburn they are both in their 90s. They have 2 sons one who lives in Germany and one who lives in Australia, they have no family in this country that they are in contact with. They both have ongoing medical conditions with Fred being in poorer health than Connie.
We received an email from their son Duncan in Australia asking us if we were able to help as his parent’s laptop was broken and they used this to communicate with their sons abroad as phone calls were very costly, so have to be quite short and only occasionally. Duncan told us not having a laptop would result in a
## Nail Care
Achievements
- Relocated the Darwen clinic to Darwen Health Centre
- Recruited a Nail Cutter volunteer to increase capacity within the service
- Streamlined assessment and treatment systems
- Established a new clinic at Albion Mill
## Key Plans for 2022/23
- Extend the number of clinics across the borough
- Recruit additional volunteer nail cutters to support the delivery of the service
- Explore and relocate the Blackburn town centre clinic to a clinical based venue
- Establish placement opportunities for Podiatry students
drastic drop in contact between the couple and their only family. When we contacted Connie to speak to her about the problem she was very upset on the phone and said she tries her best to care for her husband despite her own health issues. She also said they rely on Skype to communicate with her two sons. We arranged for one of our digital volunteers to go to Connie and Fred’s home to look at the laptop, and they were able to fix the problem. The main issue was a connection between the Wi-fi and the laptop; it also needed updates and other bits doing too. The volunteer spent two hours with the couple fixing the issues and talking Connie through how to
## Social Inclusion
## Achievements
- Restarted all the groups face to face
- Established a new Talk & Tunes session at Albion Mill
- Continued to strengthen existing and develop new partnerships and relationships
- Worked with Blackburn Rovers Community Trust to deliver the Remember the Rovers session face to face and online
- Established the Memory Makers programme for people with early-stage dementia or with memory problems
Key Plans for 2022/23
- Engage more people into mental wellbeing programmes
keep on top of it in the future. With their laptop fixed they are now able to speak to both their sons anytime they wish. Their sons can check on them and help with anything they need sorting. We talked too about any other support or assistance Connie may need in particular with her husband’s declining health. Although Connie feels they are managing fine at present they now have the links with us to be able to access any support needed in the future. Duncan their son said _“We are very grateful for your help in sorting out our parents laptop. We use this as our method of communication with them, so it is vital. Thank You Very Much!”_
- Carry out the feasibility study to reduce loneliness and increase digital skills
- Develop a range of self-led and peer support activities
- Complete a gap analysis to inform future developments
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## Impact Story 08
Lilian was referred to Age UK by her GP who was concerned that she was struggling to manage and the deterioration of her health that was having an impact on her relationship with her husband. Lilian lives with her husband, they have 2 children and have been married for 50 years. Their son lives close by but doesn’t visit regularly and their daughter, who lives in the south of England, rings them daily.
Lilian’s husband was becoming frustrated with the deterioration in her memory. He was struggling to understand the change in her behaviour. Lilian was very confused about what was going on with her own health and stated she gets extra upset when her husband shouts at her.
We explained to them both that everyone going through memory issues have different symptoms and no person is the same.
## Covid Wellbeing Service Achievements
- Supported the local response programme including providing transport to vaccinations and cascading information through the organisation’s staff teams
- Established a practical support service including emergency shopping for those most at risk
- Secured funding to support older people in the borough to stay healthy, safe and independent over the winter through the
Following our reassurance and conversations, Lilian’s husband felt more at ease.
Lilian used to be a teacher and her husband was an IT technician. He travelled the whole country for his work. He now teaches woodwork. Lilian used to attend the woodwork classes with him, but she stopped due to low mood and depression. We encouraged her to attend, and they both felt it would help their relationship.
The property was cluttered, so Lilian was feeling in a low mood about this, again through encouragement we suggested she slowly begins to declutter and ask her daughter for help as she was finding the task overwhelming. Both Lilian and her husband were struggling with cleaning and keeping on top of the garden. We discussed a referral to Care Network.
Lilian used to be very outgoing and would socialise but due to
- distribution of essential household goods
- Produced and distributed over 600 winter wellbeing packs through GP surgeries, Intermediate Care and social work teams
- Secured additional funds to support our Covid response and recovery
- Used a strength-based approach to promote independence and self-resilience
deterioration in her health her confidence had become very low. We discussed our Memory Makers group, which offers a range of activities for people experiencing memory problems in a safe environment, and she was very excited about being able to attend the sessions.
Lilian and her husband were very happy with the interventions that were discussed and then put in place. The Fire Service have been and fitted 2 smoke alarms. The cleaner and gardener have been to visit and given quotes for doing jobs.
Their daughter has been up to visit and has started to help them declutter their property. Lilian is now attending Memory Maker sessions.
Lillian and her husband were very grateful for the support that was provided and said “ _we feel more at ease now and are enjoying doing more things.”_
## Key Plans for 2022/23
- Deliver programmes that support people’s recovery from Covid
- Support local and national response and vaccination programmes
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## Impact Story 10
Marlene is 74 years old and lives with her husband Brian. She likes going shopping and meeting friends. She has been attending our Nail Care service for 4 years as she struggled to cut her own toenails. Marlene is very sociable and enjoys attending her appointments as she loves to chat.
During one of her appointments, the Nail care technician noticed her big toe had an infection in the nail, Marlene was due her re-assessment, so it was agreed to book her in to see the podiatrist earlier.
The podiatrist recommended that Marlene visited her GP, which she did and was put on a course of tablets to treat fungal infection, however the tablets
made Marlene ill and she had to stop taking them. Marlene started using other methods to treat the fungal nail with advice from our staff and the NHS Podiatrist including salt foot baths.
The nail now looks so much better and is greatly improving, we are able to continue to monitor this whenever she attends her appointment.
Whilst at another appointment with the service, Marlene said she was having problems with her foot and said it was sore, again, a referral was made to NHS Podiatry who then followed up with an appointment. It was then identified there was a problem with Marlene’s hip, she received insoles for her shoes to help her and had an appointment with a consultant.
Marlene has now been discharged and advised to contact if she encounters any more problems. We also recommended some better support shoes for Marlene and she is now apparently _“walking on air.”_
The service has made Marlene’s feet so much better since she joined the Nail Care service and she takes more care of them at home.
Marlene said: _“I feel I can talk to you, I’ve been to other services and they just complete the treatment and that’s it, I feel like we’re on the same level and it’s so nice I can talk to you, I’m really grateful for the referrals to NHS and you keeping a check on my feet.”_
## Impact Story 9
Bernard and his wife Eileen have been married for 69 years and at Christmas 2020 were both admitted to hospital. Bernard was Eileen’s main carer but when Eileen was discharged, she was too ill to return to the family home so now lives in a residential care home.
As Bernard now lives alone he feels lonely and isolated and he has not been able to visit Eileen due to Covid restrictions, and he misses her very much.
Bernard and Eileen only had one child a son who unfortunately passed away many years ago. The only family Bernard has is Eileen’s cousin who telephones Bernard every other day to
make sure he’s ok and from time to time does some shopping. Bernard has a very good neighbour, Tom, who cooks him a warm meal every night and does his shopping for him. Bernard is a very proud man and has no other care support in place.
Bernard was referred to us by his GP due to his frailty and being lonely and feeling isolated. He suffers from COPD so is unable to go out as he gets short of breath and during Covid he felt worried about leaving the house. We agreed on a weekly wellbeing call and to support with shopping when needed.
Bernard looks forward to our weekly calls and is very chatty. He feels supported and looked after and knowing someone cares about him has removed that loneliness feeling. We have also visited Bernard a couple of times to support him with completing paperwork.
Bernard was originally referred to Age UK BwD in 2014 and has used many different services. He feels we have done a lot for him and calls us his extended family. _“I can’t thank you enough for all the help and support over the years - both to myself and Eileen and we are very grateful.”_
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## Impact Story 11
JC is 74 years old, lives on her own in Blackburn and has a dog who she loves and takes on walks around her local area. She has a lovely family who live locally and offer support.
JC experiences some memory loss and has anxiety but loves being social however she struggles to engage since the loss of her husband. JC’s son looks out for groups that she may be interested in but due to Covid many groups weren’t operating.
JC’s son heard about our Social Inclusion and Active Ageing activities and made contact. She started attending one of the organized walks and was then referred internally to our Memory Makers sessions. One of the Memory Makers staff went to her house to assess her for the project and found that she met the criteria and was
really looking forward to attending. She has been on the Memory Makers project since July 2021 and engages enthusiastically in all the weekly sessions.
As JC lives alone and despite engaging in these activities was still experiencing loneliness and wanted to engage in more activities. We recommended JC attend some new activities that had just started at the recently opened Albion Mill Community Hub which is within walking distance of where she lives. She first started attending the Coffee Mornings with a friend which she really enjoys and is now attending ‘Talk and Tunes’ together with one of the new friends she has made at Memory Makers. She has become a regular and really enjoys singing along to the songs and joins willingly in the group discussions.
JC’s anxiety appears to have lessened since attending the activities and she seems more relaxed and happier. She has broadened her social circle, has a range of activities that she now engages in during the week and has formed new friendships.
JC said: _“Meeting new people in a safe environment and doing interesting activities. I am very happy with the group as it is. The people running it are very good at finding interesting activities to do. I live alone and getting out and meeting people has increased my confidence and self-worth. The activities we do are interesting and enjoyable, and I have never felt pressured to do them.”_
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## **Inf ce uencing Policy and Pract**
Our range of campaigning, influencing and partnership activities play a key role in contributing towards us accomplishing our mission to enable the voices and views of older people to be heard. In light of the impact on the health and wellbeing of older people from the ongoing, longer term consequences of the Covid pandemic and the need to support recovery from these; along with system changes within health and care, continued pressures on public sector services and now the cost of living crisis we continue to spend a significant amount of time influencing policy and service planning, commissioning and delivery. We aim to ensure the needs of older people are taken into account, and support good practice development. We participate in a range of Boards, networks and groups on a wide range of issues both within Blackburn with Darwen and across Pennine Lancashire. We also work with our colleagues at Age UK Lancashire to contribute to the wider Lancashire and South Cumbria Integrated Care System (ICS) including this year, participating in the consultations for the Health Equity Commission. We also play an active role within the local voluntary sector providing representation on the Health and Wellbeing, Local Adult Safeguarding Boards and Eat Well, Move More steering group on promotion of physical activity and healthy diet.
## Age Well Partnership
During 2021/22 we continued to co-ordinate the Blackburn with Darwen Age Well Partnership which is a strategic body with membership from all the main local service commissioning and provider organisations in the borough; and its sub group, the Dementia Action Alliance. The partnership is the lead body for the development and implementation of ‘Age Well’ priorities within the Blackburn with Darwen Health and Wellbeing Strategy. The partnership’s key priorities are:living well with dementia, increasing digital inclusion, reducing social isolation, reducing poverty, supporting active healthy ageing along with supporting Covid recovery activity. As the older population of the borough increases the work of the partnership has never been more important to support older people to age well and the Partnership is sponsoring the delivery of the Living Longer Better Programme which aims to spread and embed positive at udes to ageing and improve recognition that physical and cognitive activity adds healthier years to life. It is also overseeing the development of the Positive Ageing Framework for the borough which we are delivering in 2022/23.
## Campaigning
During the year we worked with our national Age UK partners to raise awareness of the impact of Covid on older people and the need to support recovery from that. We also support the campaign to ask the Government to develop a solution to the challenges with the social care and, going forward, to raise awareness of the impact of the cost of living crisis on older people.
## Age UK Structures
During the year we have been active members of the Age England Association (AEA), the membership organisation for local Age UK Brand Partners, and have continued to participate in a range of partnership and shared strategic developments. The Chief Executive is also Chair of the national Services for Older People Committee working with Age UK on services development. We work closely with our colleagues at Age UK Lancashire including through our jointly owned community interest company, Age UK Greater Lancashire.
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## **Quality, Management and Generatng Funds**
In order to achieve our priorities, we need to ensure the organisation is organisationally and financially sound and that it meets the requirements of Brand Partnership with Age UK and other relevant quality standards.
## Quality
We recognise the importance of supporting and developing our workforce, both paid and unpaid, through training, coaching and skill sharing, and we have continued to prioritise this during the year. Along with the mandatory training programme of e-learning we have been exploring opportunities to broaden the development training that is available to staff. We have also continued to enhance our workforce wellbeing offer for staff and volunteers. During 2021 we were successfully re-accredited for a further three years for the ISO9001:15 standard, the Investor in People award, and the Age UK Information & Advice Quality Programme and we have maintained our continuous improvement approach to service development.
We also delivered a refreshed Equality, Diversity and Inclusion Action plan including being awarded the Lancashire LGBT Quality Mark which is awarded to organisations which demonstrate a commitment to improving services for LGBT people.
## Generatng Funds
As an independent charity Age UK Blackburn with Darwen must raise funds from a variety of sources in order to sustain our services and core functions and meet increasing demand. This year has again been a challenging and uncertain period with income from services, fundraising and our shop all continuing to be reduced by the impact of Covid along with increased competition for grant funding. We have retained our core commissioned contracts for the health and wellbeing and day care services and have been able to secure grant income to support our advice provision and other service development programmes. However, with increasing demand along with increasing complexity of need for some of those we support we continue to need to increase the amount of unrestricted funds we can raise to meet these demands and to support our unfunded work, including campaigning and influencing activities; volunteering support; and our core business support functions.
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## Charity Shop
In common with many high street retailers 2021/22 was another difficult trading year for our charity shop, which was closed in line with national regulations until mid-April 2021, with customer confidence and footfall continuing to be impacted by ongoing Covid guidance and restrictions for most of the year. The closures also impacted on donation levels, which have only gradually returned to usual levels. We are grateful to all our donors who have continued to bring us quality stock to sell.
During the year our staff participated in the eBay Charity Connect training scheme and we also increased the range of online sales platforms we use, all resulting in increased online sales and income. We remain part of the #shopdarwen initiative which has also helped to raise our profile.
During the year the shop hosted two employees through the Kickstart programme, providing valuable increased staff capacity along with retail experience for those individuals to take with them.
Key plans for 2022/23 include further increasing the income generated from online selling, growing awareness of the shop through promotions, increasing our social media following, and identifying a suitable additional retail outlet.
## Fundraising
Whilst the impact of Covid continued to influence face-toface fundraising throughout much of the year, our key sponsored fundraisers and annual Jail and Bail event were able to take place. In addition, our focus was on increasing donations from both service users and the public and we were pleased to both retain the support of our regular donors and increase the number who donate this way. Thanks to the support of Blackburn Road Runners we had 6 runners in the Great North Run in September 2021. The Club also kindly donated Christmas hampers for older people. Our Jail and Bail event in March 2022 was a great success and we are grateful to all the participants along with Lancashire Police, Blackburn Bid and Blackburn Mall for helping us facilitate and promote the event. Intergenerational activity is a key priority for us, and a number of schools supported us financially with fundraising and also in kind with donations of gifts and treats for service users
Key plans for 2022/23 include maximising income from donations, legacies and donations in memory, increasing participation in sponsored activities and delivering new community fundraising initiatives.
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## Financial Review
In the year to 31 March 2022 the Charity reported a deficit of £16,336 from an income of £965,738. This was made up of a surplus of £11,281 on restricted funds (funds which are to be used for specified purposes as laid down by the donor/funder) which will be carried forward for expenditure in the next financial year, and a deficit of £27,617 on unrestricted funds (income received or generated and available for general use).
85% of the organisation’s annual income came from grants and service contracts from a variety of sources. This is a decrease of 6% from the previous year with a corresponding increase in the proportion of income from fundraising, shop and services.
The organisation continues to operate in challenging times and started the 2022/23 financial year with a deficit budget due to increased operating costs and uncertainty around some income streams. In response increased focus is on generating income from a range of grant sources, and donations from individuals and fundraising along with careful cost control wherever possible without compromising the quality of our services.
Total reserves at 31st March 2022 amounted to £694,793 including restricted and designated funds. The level of unrestricted, undesignated reserves held at 31st March 2022 is in line with the organisation’s reserves policy that
the greater of either six months unrestricted running costs or three months running costs plus the cost of all liabilities will be maintained as reserves.
**----- Start of picture text -----**
Where our income came from How we spent our income
Total income £965,738 £982,074
Charitable Activities 87.6%
Donations & Legacies 4.7% Supporting Independent Living 72.8%
Trading Activities 6% Advice, Information & Advocacy 16.8%
Investments 0.1% Raising Funds 10.4%
Other 1.6%
**----- End of picture text -----**
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## Thank You
We would like to thank the following organisations and individuals for their support over the last year, along with all those who donated online, those who made donations to our charity shop and those who gave anonymously.
Companies, organisatons & community groups
Age UK, The Big Knit Grays Schoolwear Rocket’s Car Repairs Albion Mill Hartlands Roe Lee Park Primary School Al Islah Girls’ High School Home First and Hospital Roe Lee Residents Association Amazing Nails Discharge Teams BwD Borough Sainsburys Darwen Asda Foundation Council Santander Blackburn Blackburn Road Runners Kingdom Outreach Churches Shh Bar Blackburn Rovers Football and Kingsfold Pharmacy Sky UK Ltd Time to Care Athletic Ltd Lancashire Constabulary Soroptimist International, Blackburn with Darwen Borough Lesley’s News Blackburn Council Lidl Darwen St Paul’s Primary School, Central Ladies Fellowship Group, Mayer’s Fishmongers Hoddlesden Central United Reformed MD Business Supplies Ten Pin Church, Darwen Meeting Places, Darwen The Mall, Blackburn Computers 4 Charity Middleforth Pharmacy The Observatory Pub Cosatto Limited Morrisons Blackburn The Olive School Darwen Probus Club NCS Valetech Solutions Limited Darwen Resource Centre Olly’s Kitchen Westbury Gardens United ReDarwen FC Revidge Fold United Reformed formed Church East Lancashire Medical Services Church WHN Solicitors Ltd Residents of Lingfield Court Yorkshire Building Society
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## Individuals
D Ainsworth S Dundon R Jenkin A Patel C Tattersall M Ainsworth R & MJ Edwards M Jennings J Pearson L Thompson P Anderton G Eggleston B Johnson C Porter J Towers R Atherton J & S Elliott J & J Kemp J Pritt I Townsend D Bagnall E Emmett G Lambert M Ramsbottom M Vause L Baldwin A Fay K Lang M Renwick J Verity A Barnes A Fenton R Lawes G Roberts T Walsh J Barnes J Fletcher H Linaker S Roberts S Ward J Baron J Floyd L & R Loft E Rogers J Waring P Bates I Ford A Lonsdale M Rushton A Watson R Battersby A Fray R MacFarlane K Ryan F Watson E Bean I Goodliffe M Mahon S Shah K Wheatley C Berry I Gormy E Maloney E Sharples J White J Boffy C Greenwood F Marriott MBE V Sharples W Whitlock J Bogg S Gregson T McKenna B Shepherd A Wiggans J Braithwaite H Hacking L Mellody J Shorrock P Wilding J Brannighan W Hailstone E Monk B Skelton I Williams M Browne B Hartland R Moorby L Skupski R Wilson A Caratella C Heyes S Morris A Smith T Wilson T Clark J Hope M Mukadam K Smith B Wogden J Clarke B Houghton S Murphy R Smith R Woodburn R Cox L Houghton A Nelson M Stevens M Wood A Coward K Humphreys R O’Keefe A Sturgess J Woods W Cowell D Hunt S O’Malley A Sutton J Woods D De-La-Rue G Hutchinson S Packer J Sykes WI Woolley L Dearden D Irving N Palmer F Szandurski A Wright J Duckworth M Ivers L Park H Talbot
Donatons in memory
Legacies
Alan Cooper Christine Muldoon Herbert Brown Brian Fray Jack and Lillian Verity Audrey May Dawson Jean Hartley Jean Hindle
Funders
Age UK Age UK and ABI Dementia MCST Programme Age UK and EON Warm Homes Programme Age UK and Masonic Charitable Foundation Later Life Goals Age UK and Santander UK PLC Think Digital Age UK and Sport England Tacking Inequalities Fund Age UK and Sport England Walking Football Programme Age UK and Yorkshire Building Society Building Better Lives Age UK Friends and Forums Age UK Greater Lancashire CIC Age UK NHS Winter Support Programme Age UK Winter Health Campaign
Arnold Clark Community Fund Blackburn with Darwen Borough Council Blackburn with Darwen Community CVS Brian Mercer Charitable Trust Care Network Covid Community Champions Department of Transport DWP Kickstart Scheme Garfield Weston Foundation Lancashire and South Cumbria ICS Lancashire Mind National Lottery Community Support Fund Sport England This Girl Can Programme The Eric Wright Charitable Trust The Henry Smith Charity WM & BW Lloyd Charity
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## About us
Age UK Blackburn with Darwen is an independent registered charity (number 1143809) and a charitable company that exists to support local older people. As an incorporated body Age UK Blackburn with Darwen is governed by a Memorandum and Articles of Association. Within these the object of the organisation is to promote the wellbeing of older people in any
manner which now or hereafter may be deemed charitable by law, in and around the Borough of Blackburn with Darwen. Our services and activities are available to older people in Blackburn with Darwen and our charitable services are provided either free of charge or charged by us at a reasonable cost, based on the cost of delivery.
The charity own a subsidiary company Age UK Blackburn with Darwen Trading Ltd (registered company number 2965744) which was dormant during the year. The charity also owns a 50% shareholding of Age UK Greater Lancashire CIC (registered company number 10086085).
This Annual Review of the Trustees should be read in conjuncton with the full Trustees Report and Financial Statements to provide a complete picture of the organisaton’s fnancial actvity and governance.
## Board of Trustees
The board of trustees is responsible for the overall governance, management and control of the organisation, working with the Chief Executive and senior staff management team on strategic and organisational development. Decisions about day-to-day operation are taken by the Chief Executive and senior
management team; and decisions on matters with significant implications are brought to the board of trustees. The trustees have overall responsibility for ensuring that the charity has appropriate systems of internal controls in place across the organisation and for risk management. The trustees
confirm that they have referred to the guidance contained in the Charity Commission’s general guidance on Public Benefit when reviewing the charity’s aims and objectives and in planning its future activities, which is an annual process.
Ofcers and Trustees of Age UK Blackburn with Darwen 2021/22
Chairman Anthony Hedley
Vice Chairman John Thomas
Honorary Financial Advisor Vacant
Trustees
Fran Breckell (appointed 24th November 2021)
Pamela Holgate (appointed 24th November 2021) Judith Isherwood Faith Marriott MBE Faizal Patel Christopher Porter Peter Watkins (resigned 23rd September 2021) W Ian Woolley (resigned 21st July 2021)
Local authority representatve Cllr Mustafa Desai
Chief Executve Vicky Shepherd
Registered Ofce 4 King Street, Blackburn, BB2 2DH
Auditors
Beever and Struthers, Suite 9b, The Beehive, Lions Drive, Shadsworth Business Park, Blackburn BB1 2QS
For more informaton contact us at:
Age UK Blackburn with Darwen 4 King Street, Blackburn, BB2 2DH t: 01254 266620
e: enquiries@ageukbwd.org.uk w: www.ageukbwd.org.uk
Age UK Blackburn with Darwen is a Registered Charity No 1143809 and a Company limited by guarantee registered in England and Wales No 7728630 Age UK Blackburn with Darwen Trading Ltd is registered in England and Wales No. 2965744 Registered Offices 4 King Street, Blackburn BB2 2DH
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Registered charity no 1143809 Registered company no 7728630
## **AGE UK BLACKBURN WITH DARWEN**
**CONTENTS**
||Pages|
|---|---|
|Directors' Report|1 - 10|
|Independent Auditors' Report|11-14|
|Statement of Financial Activities|15|
|(including income and expenditure account)||
|Charity Balance Sheet|16|
|Statement of Cash Flows|17|
|Notes|18-38|
|Appendix|39-40|
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ The Directors, who are also Trustees of the Charity, present their report and financial statements for the year ended 31 March 2022.
The principal activity of Age UK Blackburn with Darwen is the promotion of the wellbeing of older people in any manner which is now or hereafter may be deemed charitable by law, in and around the Borough of Blackburn with Darwen
The principal activity of Age UK Blackburn with Darwen Trading Ltd was the earning of commission from arranging insurance. The company is currently dormant.
2021/22 was another busy and challenging year for the organisation, which saw us continue to respond to the ever changing circumstances and needs related to Covid, whilst also resuming our core service offer and developing new offers to respond to new needs and support even more local older people. We learnt a lot during the pandemic about how to deliver services differently to be more efficient and to broaden our reach and we have continued to develop this during the year. We have also continued to explore how digital technology can support us to deliver services and make best use of our resources, whilst still retaining that all important face to face and person-centred approach we know so many older people need and appreciate. Financially we have continued to feel the impact of the pandemic which has particularly affected income levels from our charity shop, community fundraising activity and service income. However, we have been fortunate to successfully secure additional grant income to develop our service offer from a range of local and national funders. We are grateful to these funder and to our local commissioners who have supported us to flex our service offer to meet the evolving needs of older people as we come out of the pandemic.
## **FINANCIAL REVIEW**
In the year to 31 March 2022 the Charity reported a deficit of £16,336 from an income of £965,738. This was made up of a surplus of £11,281 on restricted funds (funds which are to be used for specified purposes as laid down by the donor/funder) which will be carried forward for expenditure in the next financial year, and a deficit of £27,617 on unrestricted funds (income received or generated and available for general use)
The deficit on unrestricted funds is made up primarily of funds which the trustees have designated for a particular purpose with £25,063 being spent of supporting service continuity and the development of the organisations IT and data management systems. The Trustees have also agreed to designate further £57,000 of unrestricted funds to support business and service continuity in light of the increasing cost pressures.
The appendices on pages 39 and 40 also show the Charity’s income and expenditure for the 2021/2022 financial year together with the 2020/2021 comparative figures. Whilst these appendices do not form part of the accounts the Trustees feel that the inclusion of this information provides readers of the Annual Report with a clearer financial picture.
1
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ 58% of the organisation’s annual income came from contract income including service contracts with Blackburn with Darwen Borough Council and from national Age UK through the EON Warm Homes programme and for winter support activity. There was also a contract from Lancashire & South Cumbria ICS for Living Longer Better.
27% of the organisation’s annual income came from grants from a variety of sources, which is a decrease of 8% on the previous year but is in line with pre-Covid levels.
15% of our annual income came from a combination of fundraising activities including charity shop sales, donations and legacies, service income and investment income which is a 6% increase on the previous year.
During the financial year the organisation received a total of £44,936 from donations and legacy income which was an increase of almost £7000 on the previous year. This income was made up of unrestricted cash donations amounting to £21,531, unrestricted legacy income of £8,375 and £15,030 in restricted donations of which £14,236 represented the value of donated facilities and equipment.
Income from these sources supports the delivery of the range of services and activities that the charity provides along with essential core functions.
We saw a reduction in expenditure compared to 2020/21. In particular, expenditure on wages and salaries was reduced through reduced hours for some roles and a reduction in roles overall. Expenditure on repairs and renewals was lower as the previous year costs had been unusually high due to repairs following a significant leak at our charity shop. Expenditure on service supplies was also reduced which relates to increased project specific expenditure in the previous year. Expenditure on office costs and staff travel have increased largely returning to pre-Covid levels as our full operating models have resumed.
## **Investment Policy**
During the year the charity retained investments in short or medium term low risk, easily redeemable investments in the form of bank deposits. In early 2022/23 the investment policy was updated to also include investment of some funds into longer term, higher yielding investments in order to maximise the organisation’s assets.
## **Reserves Policy**
This sets out Age UK Blackburn with Darwen’s policy and process around setting and maintaining a financial reserve to support the charity to meet its objects.
## **Context and rationale**
The funding environment for local charities was already challenging and has been further exacerbated by the pandemic and its ongoing effects. Challenges with the level of public sector funds and changes to commissioning models along with increased competition for grant funding mean external funding remains uncertain; and we have seen only a gradual return to income levels from service and shop takings and fundraising activity during the year.
2
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ In addition we are seeing increasing demand and therefore capacity demands across our service provision As such it is likely that some reserves will need to be utilised to ensure we can continue to meet the needs of older people locally during 2022/23 and beyond.
## **Policy**
Based on this context and rationale the Trustees of Age UK Blackburn with Darwen have agreed the following Reserves Policy:
- that either 6 months unrestricted running costs or 3 months running costs plus the cost of all liabilities, whichever is the greater, will be maintained as reserves. This is to allow the organisation to either wind up properly or restructure and secure additional funding, whichever is the most appropriate course of action at the time
- Any additional reserves may be utilised for:
- business continuity and development and to maintain essential core functions and services
- Designated purposes to be decided on a case by case basis by the Trustees
This policy is reviewed annually alongside the organisation’s business planning, budget setting and risk assessment processes.
## **Reserves & Financial Position**
Total reserves at 31[st] March 2022 amounted to £694,793 including restricted and designated funds. At that date the organisation held unrestricted, undesignated funds of £442,432 this figure includes tangible fixed assets of £10,447.
Designated funds at 31[st] March 2022 amounted to £205,432. These funds are designated for business continuity and development and to maintain essential core functions and services together with the upgrade of IT equipment and will potentially be spent over the next three years.
The balance on unrestricted, undesignated funds reflects the organisation’s Reserves Policy to maintain sufficient funds to either wind up properly or restructure and secure additional funding, whichever is the most appropriate course of action at the time. A significant proportion of the organisation’s current unrestricted assets are the result of selling a building and as such the Trustees are aware that once spent these assets will not be replenished. The Trustees reviewed the Reserves Policy in May 2022 and it was decided that no changes were needed.
Restricted funds at 31[st] March 2022 amounted £47,124. Details on the movement on restricted funds can be found in the notes to the accounts.
Based on the organisation’s level of cash reserves, the grants and contracts in place and the additional grant income pending already in 2022/23 we consider the organisation will remain a going concern for a period of at least 12 months from the signing of the financial statements.
3
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
## **Related Party Transactions**
The Charity holds 50% of the issued share capital of Age UK Greater Lancashire CIC, a company registered in England and Wales. Its principal activity is the delivery of contracts and services across the whole of the county of Lancashire. The Charity received grant income of £1,616 (2021: £3,227) from the CIC in relation to the Age of Opportunity Programme to support over 50’s to get back into employment.
There were donations, including gift aid, made by Trustees of £475 (2021: £1,040)
## **Plans for Future Periods**
The Trustees are extremely conscious that we continue to operate in uncertain and challenging times, and that the organisation is starting the 2022/23 financial year with a deficit budget. However, the organisation has a full business plan in place which it intends to deliver against. This includes plans to reduce this deficit.
The organisation’s key priorities within this plan for the coming year are:
- Developing and delivering quality person centred services to continue to meet the needs of older people, including a continued focus on support to recover from the impacts of the pandemic
- Securing additional funding from a range of sources, particularly grant funding, to maintain and develop our service offer and to support sustainable service models
- Developing a robust business case to maximise our chance of successfully securing the future day care contract through the forthcoming tender process
- Continued income diversification
- Continued development of our workforce, both paid and voluntary to meet current and future needs, and a focus on workforce wellbeing, recruitment and retention
4
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
**Where our income came from: Total Income: £** 965,738
**----- Start of picture text -----**
Charitable Activities 87.6% Donations & Legacies 4.7% Trading Activities 6%
Investments 0.1% Other 1.6%
**----- End of picture text -----**
**How we spent our income:**
**Total Expenditure: £982,074**
**----- Start of picture text -----**
Supporting Indepentent Living 72.8% Advice, Information and Advocacy 16.8%
Raising Funds 10.4%
**----- End of picture text -----**
5
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
## **Our Approach to Fundraising**
The charity has a fundraising strategy framework in place which has been agreed by the Board of Trustees. This framework applies to all fundraising activities that the charity undertakes and any relationships/partnerships that the charity works with and who fundraise for us. Fundraising covers all of the income generation activities undertaken by the charity including individual donations but excluding non-charitable trading, shops, contracts for services and service income. Fundraising activity includes receiving donations from trusts, companies, educational establishments and individuals and a range of community fundraising such as store collections, street collections, raffles, sponsored events and other events. We do not currently fundraise by telephone, by cold mailing or by signing people up as donors on the street.
In line with Charity Commission guidance we have the following practices in place:
Planning - the charity prepares an annual fundraising income plan and organisational risk register for sign off by the Board of Trustees. The Income Plan includes the activities to be undertaken in that year, expected costs and projected income and the risk register includes any potential income, reputational or other risks in relation to fundraising activities along with mitigating controls. Both are monitored by management and trustees on at least a bi-annual basis.
Delivery - all fundraisers receive an appropriate induction which will include role specific guidance on the Fundraising Regulator’s code of practice in fundraising, and the Institute of Fundraising Guidance. All volunteer fundraisers are supported by a member of paid staff. In addition, to ensure we protect vulnerable people we have a range of other policies in place including Safeguarding of Vulnerable Adults policy and procedures, vulnerable donors guidance and financial procedures which all fundraisers receive and must adhere to.
The requirements and expectations of all donors will be respected including those who wish to remain anonymous and those who wish to restrict their donation to a particular project or service. All data collected in relation to fundraising activities and donors will be processed in line with current data protection legislation and our Privacy Notices.
Finance - comprehensive financial information and reports are kept of all fundraising activities and presented to trustees at least quarterly. Restricted donations are used for the purpose specified and identified in the accounts, in line with SORP requirements. All events are fully costed and risked assessed by the charity senior management team prior to agreement to go ahead and implementation.
Corporate Partners – the charity does not use professional fundraisers or commercial participator arrangements. It does however, from time to time enter into partnerships with businesses who will fundraise for us, for example ‘Charity of the Year’ partnerships. Prior to entering into any such arrangements the charity will assess the relationship through a due diligence risk checklist which will assess reputational risk, expected value, benefits and
6
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ financial integrity. Decisions about proceeding with higher scoring partners will be made by trustees.
Regulation - the charity is registered with the Fundraising Regulator and its operations, staff and volunteers are bound by the code of fundraising practice and other regulations. In addition, all national and local licensing/permission procedures are obtained prior to any fundraising activity taking place.
During 2021/22 we received no complaints with regard to fundraising activity.
## **Public Benefit**
The Trustees confirm that they have referred to the guidance contained in the Charity Commission’s general guidance on Public Benefit when reviewing the charity’s aims and objectives and in planning its future activities, which is an annual process.
## **Governance and Internal Control**
The Board of Directors of Age UK Blackburn with Darwen (who are also Trustees of the Charity) is the body responsible for the governance of the organisation. The organisation is governed by Articles of Association and also follows the Charity Governance Code to ensure that it is meeting best practice. The Board is made up of at least five members. The Chief Executive acts as Secretary to the organisation. The list of Directors/Trustees can be found on page 8 of this report.
Elections for Board members take place at the Annual General Meeting at least once every three years. All Board members are eligible for re-election. Nominations to the Board of Trustees maybe made by the Board itself or the organisation may also seek to recruit Trustees by word of mouth or through advertisements.
The Board meets not less than six times per year and receives reports at each meeting from the Chief Executive and Finance Manager, along with a schedule of reports from all areas of the organisation presented by the relevant manager. The senior management team can advise and make recommendations but cannot to vote on decisions of the Board.
All new Trustees receive an induction which is tailored to the specific needs of the individual and includes a copy of the organisation’s Business Plan, a full set of organisational Policies and Procedures and any relevant past Board papers. Relevant on-going training is available to all Trustees.
## **Trustees Responsibilities**
The Trustees have overall responsibility for ensuring that the charity has appropriate systems of internal controls in place across the organisation. The systems of internal control are designed to provide reasonable, but not absolute, assurance against material misstatement or loss. Internal control processes include:
- Regular consideration by the Trustees of financial results, variances from budgets, forecasts and performance indicators
- Delegation of authority and segregation of duties
7
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
- Identification and management of risk
- Written financial procedures which are subject to regular review.
- Both planned and unannounced checks in all service areas.
- Annual discussion between the Trustees and auditor without management being present
- External review of financial controls every 3 years which is due and scheduled for 2022
- The commissioning of external financial oversight on behalf of the Trustees
## **Risk Management**
The Trustees have responsibility for a managed approach to risk management and have a Risk Management Policy in place. The organisation’s risk register is based on Charity Commission guidance, considering likelihood of occurrence, potential impact and the controls in place to mitigate risk, together with the need for further action where necessary. The current risk register reflects that the primary risks facing the organisation which need to be managed are financial; the loss of key personnel; the changing commissioning landscape; and increased demand for services. In terms of financial risk the current primary risks are associated with increasing costs due to the current UK financial situation, the upcoming tendering of the day care contract, and funding the Advice & Information service and essential core costs. In the longer term the organisation is operating in an environment where local contract opportunities are reducing and the need to diversify income sources is paramount, and a key part of organisational strategy. A funding action plan is in place and this, along with the regular Quality & Risk planning meetings, form part of the approach to risk management. The risk register is reviewed by management at least quarterly and by the trustees at least every six months or in response to a significant change or event.
## **Key Management Personnel**
Key personnel are those responsible for making key strategic decisions or influencing those decisions. The Directors consider that the Board of Directors, who are also the Charity’s Trustees, and the Chief Executive comprise the key management personnel of the Charity. All directors give of their time freely and no director received remuneration in the year.
The pay of the key management personnel is reviewed annually by the Board prior to agreeing the new year budget and taking into account the local context and organisation’s strategy and business plan. In 2021/22 the total employee benefits of key management personnel of the Charity were £57,385 including employer pension contribution.
## **Officers and Directors/Trustees of Age UK Blackburn with Darwen 2021/22**
|Chairman|Anthony Hedley|
|---|---|
|Vice Chairman|John Thomas|
|Honorary Financial Adviser|Vacant|
|Trustees|Fran Breckell (appointed 24th November 2021)|
||Pamela Holgate (appointed 24th November 2021)|
||Judith Isherwood|
||Faith Marriott|
||Faizal Patel|
8
**AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
Christopher Porter Peter Watkins (resigned 23rd September 2021) W Ian Woolley (resigned 21st July 2021
Local authority representative
Cllr Mustafa Desai
Senior Management Team Chief Executive: Vicky Shepherd Head of Business Development: Elaine Jennings Head of Prevention & Wellbeing: Sharon Lucas Finance Manager: Tina Wilson
## Auditors
A proposal regarding the appointment of auditors of the charity will be considered at the annual general meeting.
## Trustees Annual Review
The directors’ report and financial statements for the year ended 31 March 2022 are to be read along with the organisation’s Annual Review and Impact Report which has been prepared in a separate document and presents a detailed review of activities undertaken in the year, along with other information.
## **Statement of Directors’ Responsibilities**
The Trustees (who are also directors of Age UK Blackburn with Darwen for the purpose of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the Charity and the group and of the incoming resources and application of resources, including the income and expenditure, of the charitable group for that period. In preparing those financial statements, the Trustees are required to;
- select suitable accounting policies and then apply them consistently;
- observe the methods and principles in the Charities SORP;
- make judgements and estimates that are reasonable and prudent;
- state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements, and;
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006.
9
## **AGE UK BLACKBURN WITH DARWEN**
## **DIRECTORS’ REPORT**
## **FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ They are also responsible for safeguarding the assets of the charitable company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of the financial statements may differ from the legislation in other jurisdictions.
## **Statement of disclosure to auditors**
So far as the directors are aware, there is no relevant audit information of which the company’s auditors are unaware. Additionally, the directors have taken all the necessary steps that they ought to have taken as directors in order to make themselves aware of all relevant audit information and to establish that the company’s auditors are aware of that information.
This report has been prepared in accordance with the special provisions relating to small companies within Part 15 of the Companies Act 2006.
On behalf of the Board
**Anthony Hedley Trustee**
28th September 2022
10
## **AGE UK BLACKBURN WITH DARWEN**
## **INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS AND TRUSTEES OF AGE UK BLACKBURN WITH DARWEN FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
## **Opinion**
We have audited the financial statements of Age UK Blackburn with Darwen for the year ended 31 March 2022 which comprise the Statement of Financial Activities (including the Income and Expenditure Account), the Statement of Financial Activities (including the Income & Expenditure Account), the Balance Sheets, the Cash Flow Statement and the related notes on pages 18 to 38. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting standards (United Kingdom Generally Accepted Accounting Practice) including FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland”.
In our opinion, the financial statements:
- give a true and fair view of the state of the charitable company’s affairs as at 31 March 2022 and of the charity’s incoming resources and application of resources, including its income and expenditure for the year then ended.
- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
- have been prepared in accordance with the requirements of the Companies Act 2006.
## **Basis for opinion**
We conducted our audit in accordance with International Standards on Auditing (UK) ISAs (UK) and applicable law. Our responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
## **Conclusions relating to going concern**
In auditing the financial statements , we have concluded that the Trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, mat cast significant doubt on the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.
## **Other information**
The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report therein. The trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the other information. Our opinion on the
11
## **AGE UK BLACKBURN WITH DARWEN**
## **INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS AND TRUSTEES OF AGE UK BLACKBURN WITH DARWEN FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________ financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
## **Opinion on other matters prescribed by the Companies Act 2006**
- In our opinion, based on the work undertaken in the course of the audit:
- the information given in the Trustees’ Report (which includes the Directors’ Report prepared for the purposes of company law) for the financial year for which the financial statements are prepared is consistent with the financial statements; and
- the Directors’ Report (included within the Trustees’ Report) has been prepared in accordance with applicable legal requirements.
## **Matters on which we are required to report by exception**
In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report included within the trustees’ report.
We have nothing to report in respect of the following where the Companies Act 2006 requires us to report to you if, in our opinion:
- adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
- the financial statements are not in agreement with the accounting records and returns; or
- certain disclosures of trustees’ remuneration specified by law are not made; or
- we have not received all the information and explanations we require for our audit
## **Responsibilities of Directors**
As explained more fully in the Trustees’ Responsibilities Statement set out on page 9, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
12
## **AGE UK BLACKBURN WITH DARWEN**
## **INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS AND TRUSTEES OF AGE UK BLACKBURN WITH DARWEN FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
## **Auditor’s responsibilities for the audit of the financial statements**
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISA’s (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non- compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
We obtained an understanding of laws and regulations that affect the charity, focusing on those that has a direct effect on the financial statements or that has a fundamental effect on its operations. Key laws and regulations that were identified included the UK Companies Act, Charity Commission requirements, Safeguarding, Health and Safety, Dara Protection, Equality and Diversity, and Fundraising regulations.
We enquired of the Trustees and reviewed the Trustee’s meeting minutes for evidence of non- compliance with relevant laws and regulations.
We gained an understanding of the controls that the Trustees have in place to prevent and detect fraud. We enquired of the Trustees about any incidences of fraud that had taken place during the accounting period.
The risk if fraud and non- compliance with laws and regulations and fraud was discussed within the audit team and tests were planned and performed to address these risks. We identified the potential for fraud in the following areas: misappropriation of cash and other assets.
We reviewed the financial statements disclosures and tested to supporting documentation to assess the compliance with relevant laws and regulations discussed above.
We enquired of the Trustees about actual and potential litigation and claims.
We performed analytical procedures to identify and unusual or unexpected relationships that might indicate risks of material misstatement due to fraud.
In addressing the risk of fraud due to management override of internal controls we tested the appropriateness of journal entries and assessed whether the judgements made in making accounting estimates were indicative of a potential bias.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s web-site at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
13
## **AGE UK BLACKBURN WITH DARWEN**
## **INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS AND TRUSTEES OF AGE UK BLACKBURN WITH DARWEN FOR THE YEAR ENDED 31 MARCH 2022**
________________________________________________________________________________
## **Use of our report**
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body for our audit work, for this report, or for the opinions we have formed.
## S Lomax
## **S Lomax FCA (Senior Statutory Auditor) For and on behalf of Beever and Struthers**
Chartered Accountants and Statutory Auditors Suite 9b The Beehive Lions Drive Shadsworth Business Park Blackburn BB1 2QS
Date: 28th September 2022
14
## **AGE UK BLACKBURN WITH DARWEN**
## **STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING THE INCOME & EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022**
|**Note**
**INCOME FROM:**
**_Donations & legacies_**
2
**_Other trading activities_**
Shop income
Fundraising activities
Reimbursed costs
**_Income from investments_**
Interest on short term deposits
**_Charitable activities_**
Supporting Independent Living
3
Advice, Information & Advocacy
4
Influencing Policy & Practice
5
**_Other income_**
Other income
**Total income**
**EXPENDITURE ON:**
**_Raising funds_**
7
Cost of generating voluntary income
Shop operating costs
Fundraising
**_Charitable activities_**
6
Supporting Independent Living
Advice, Information & Advocacy
Influencing Policy & Practice
**Total expenditure**
**Net (expenditure)/income**
9a
**Transfers between funds**
16,17
**Net movement in funds**
**Reconciliation of funds**
Total funds brought forward
16,17
**Total funds carried forward**
16,17|**Unrestricted**
**Funds**
**£**
29,906
57,575
12,773
3,088
1,329
626,053
2,696
-
9,174
742,594
-
90,862
9,661
634,332
35,356
-
770,211
(27,617)
-
(27,617)
675,285
647,670|**Restricted**
**Funds**
**£**
15,030
498
-
-
-
73,861
133,755
-
-
223,144
-
1,275
-
81,053
129,535
-
211,863
11,281
-
11,281
35,843
47,124|**2022**
**Total**
**£**
44,936
58,073
12,773
3,088
1,329
699,914
136,451
-
9,174
965,738
-
92,137
9,661
715,385
164,891
-
982,074
(16,336)
-
(16,336)
711,127
694,793|**2021**
**Total**
**£**
37,963
17,406
9,369
27,460
1,262
816,205
130,373
-
37,243|
|---|---|---|---|---|
|||||1,077,281|
|||||313
105,701
10,387
744,982
154,634
26,455|
|||||1,042,472|
|||||34,809
-|
|||||34,809
676,318|
|||||711,127|
All incoming resources and resources expended derive from continuing activities
The notes on pages 18 to 38 form part of these accounts
15
## **AGE UK BLACKBURN WITH DARWEN**
## **BALANCE SHEET AS AT 31 MARCH 2022**
||**Note**|**Charity**|**Charity**|
|---|---|---|---|
|||**2022**|**2021**|
|||**£**|**£**|
|**Fixed Assets**||||
|Tangible fixed assets|10|10,447|6,503|
|Investments|11|8|8|
|||10,455|6,511|
|**Current Assets**||||
|Stocks|12|958|265|
|Debtors|13|46,303|36,316|
|Cash at bank and in hand||823,479|754,729|
|||870,740|791,310|
|**Creditors**||||
|Amounts falling due within one year|14|(186,402)|(86,693)|
|**Net Current Assets**||684,338|704,616|
|**Net Assets**||694,793|711,127|
|**Capital and Reserves**||||
|Unrestricted funds||||
|- General funds|16|442,237|495,962|
|- Designated funds|16|205,432|179,323|
|||647,669|675,285|
|Restricted funds|17|47,124|35,842|
|||694,793|711,127|
Approved by the trustees on 28th September 2022 and signed on their behalf by:
A Hedley Chairman Company Number 7728630
The notes on pages 18 to 38 form part of these accounts
16
## **AGE UK BLACKBURN WITH DARWEN**
## **STATEMENT OF CASH FLOWS AS AT 31 MARCH 2022**
|**Note**
**Cash flows from operating activities:**
Net cash used by operating activities
24
**Cash flows from investing activities:**
Interest income
Purchase of tangible fixed assets
**Net cash provided by /(used in) investing activities**
**Change in cash and cash equivalents in the**
**reporting period**
**Cash and cash equivalents at the beginning of**
**the reporting period**
**Cash and cash equivalents at the end of the**
**reporting period**
25|**Charity**
**2022**
**£**
77,442
1,329
(10,022)
(8,693)
68,750
754,729
823,479|**Charity**
**2021**
**£**
106,749
1,262
-
1,262
108,011
646,718|
|---|---|---|
|||754,729|
17
**NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **1 Principal accounting policies**
## **Basis of accounting**
These financial statements have been prepared in accordance with the Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective January 2019) - Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
The financial statements are prepared in sterling which is the functional currency of the entity. Age UK Blackburn with Darwen meets the definition of a public entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.
## **Basis of Consolidation**
The Charity has one dormant subsidiary which is not material, see note 11 of the accounts. Therefore, these accounts are not consolidated accounts and comprise the accounts of the parent charitable company only.
## **Investments in Joint Ventures**
Investments in joint ventures are included at cost.
## **Investments**
Fixed asset investments are stated at cost less any provision for impairment.
## **Income**
Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable the income will be received and the amount can be measured reliably.
## **Gifts in kind and intangible income**
Equipment and other items are included in the financial statements at estimated market value of the item donated at the time of receipt. Rent-free accommodation and Non-Domestic Rate Relief on properties used by Age UK Blackburn with Darwen have been included in the financial statements at the estimated market value of the services donated. Items donated for resale are included in shop income when sold and no value is placed on stock at the year end. The value of services from volunteers has not been included in the financial statements.
## **Grants**
Income from government and other grants, whether 'capital' grants or 'reserve' grants is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and not deferred.
18
**NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **1 Principal accounting policies (continued)**
## **Donations and legacies, and other forms of voluntary income**
Donations and legacies and other forms of voluntary income are recognised in full in the Statements of Financial Activities when the receipt of income is considered probable and the amount receivable can be measured with sufficient reliability.
Resources expended are recognised in the period in which they are incurred. Resources expended include attributable VAT which cannot be recovered.
Costs of raising funds comprise the costs associated with attracting voluntary income and the costs of trading for fundraising purposes including the charity's shop.
Charitable expenditure comprises those costs incurred by the Charity in the delivery of its activities and services for its beneficiaries. It includes both costs than can be allocated directly to such activities and those costs of an indirect nature necessary to support them.
All costs are allocated between the expenditure categories of the Statements of Financial Activities on a basis designed to reflect the use of the resource. Support costs are apportioned on an appropriate basis e.g. time spent, floor areas, or estimated usage.
Staff costs are allocated to activities on the basis of staff time spent on those activities
## **Restricted Funds**
Restricted funds are to be used for specified purposes as laid down by the donor or funder. Expenditure which meets these criteria is identified to the fund, together with a fair allocation of support costs.
## **Unrestricted funds**
Unrestricted funds represent income received or generated for the objects of the Charity without further specified purpose and are available as general funds.
## **Designated funds**
Designated funds are unrestricted funds earmarked by the Trustees for particular purposes.
## **Depreciation**
Fixed assets (excluding investments) are stated at cost less accumulated depreciation. The costs of minor additions or those costing below £1,000 are not capitalised. Depreciation of fixed assets is charged by annual instalments commencing with the year of acquisition at rates estimated to write off their cost less any residual value over the expected useful lives, which are as follows:
|Leasehold Improvements|10.62% - 25% Straight-line method over period of lease|
|---|---|
|Equipment|15% - 25% Straight-line method|
|Computers|33.3% Straight-line method|
|Motor vehicles|25% Reducing balance method|
## **Stocks**
Stocks are valued at the lower of cost and net realisable value. Donated items of stock have not been included in the stock balance as, after careful consideration the Trustees' view is that the cost of obtaining this information is impractical and exceeds the benefits it will provide.
19
**NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **1 Principal accounting policies (continued)**
## **Resources expended**
## **Operating leases**
Leases in which the entity assumes substantially all the risks and rewards of ownership of the leased asset are classified as finance leases. All other leases are classified as operating leases.
Rentals paid under operating leases are charged to income as incurred.
## **Pensions**
The Charity operates a defined contribution pension scheme and makes contributions under auto-enrolment requirements. Contributions payable for the year are charged in the Statements of Financial Activities.
## **Financial instruments**
The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.
## **Taxation**
The Charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable activities.
## **Judgements and Key Sources of Estimation Uncertainty**
The preparation of the financial statements requires management to make judgements, estimates and assumptions that
affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience
and other factors, including expectations of future events that are believed to be reasonable under the circumstances.
In the opinion of the directors there are no critical accounting judgements and key sources of estimation and uncertainty that require further disclosure, which are not explained elsewhere in the accounting policies.
## **Legal status of the Charity**
The Charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity.
## **Materiality**
The majority of figures in this document have been rounded to the nearest £1. This means that there may be very minor inconsistences between tables and notes, due to rounding adjustments.
20
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**2**
**Donations and legacies**
Unrestricted Donations and legacies
for the general use of the Charity
Restricted donations
- Supporting Independent Living
- Advice, Information & Advocacy
- Donated facilities and equipment
including rate relief
**_2021 COMPARATIVE_**
**_Donations and legacies_**
_Unrestricted donations and legacies_
_for the general use of the Charity_
_Restricted donations_
_- Supporting Independent Living_
_- Advice, Information & Advocacy_
_- Donated facilities and equipment_
_including rate relief_|**Unrestricted**
**Funds**
**£**
29,906
-
-
-
29,906
**_Unrestricted_**
**_Funds_**
**_£_**
_19,896_
_-_
_-_
_-_
_19,896_|**Restricted**
**Funds**
**£**
-
195
599
14,236
15,030
**_Restricted_**
**_Funds_**
**_£_**
_-_
_639_
_2,080_
_15,348_
_18,067_|**2022**
**Total**
**£**
29,906
195
599
14,236|
|---|---|---|---|
||||44,936|
||||**_2021_**
**_Total_**
**_£_**
_19,896_
_639_
_2,080_
_15,348_|
||||_37,963_|
21
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**3**
**Supporting Independent Living**
Contracts and Service Level Agreements:
Blackburn with Darwen Borough Council
Lancs Care Living Longer Better
AgeUK Winter Support
Grants:
Age UK
- Brand Partner
- Winter Health
- Friends & Forums
- MCST
- Tackling Inequalities
- Think Digital
- Walking Football
BwD CVS Population Health Grant
Dept of Transport
BwDBC Smoking Cessation
Care Network - Covid Community Champions
BwDBC Vaccination Engagement
BwD Activity Buddies
Lancashire Mind
Garfield Weston
ESC Lottery Fund Sport England
BwDBC Our community our future
BwDBC Winter Wellbeing Packs
BwDBC Housing Support Fund
Kickstart programme
Uclan Student Placement
Service Income|**Unrestricted**
**Funds**
**£**
499,961
30,000
15,492
10,000
-
750
-
-
-
-
4,700
1,333
4,000
2,500
2,000
8,334
-
-
-
1,850
2,448
3,300
8,167
1,400
29,818
626,053|**Restricted**
**Funds**
**£**
-
-
-
-
1,070
-
19,993
3,323
8,758
5,000
-
-
-
-
-
-
5,762
20,000
9,955
-
-
-
-
-
-
73,861|**2022**
**Total**
**£**
499,961
30,000
15,492
-
-
-
-
10,000
1,070
750
19,993
3,323
8,758
5,000
4,700
1,333
4,000
2,500
2,000
8,334
5,762
20,000
9,955
1,850
2,448
3,300
8,167
1,400
29,818|
|---|---|---|---|
||||699,914|
22
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**_2021 COMPARATIVE_**
**_Supporting Independent Living_**
_Contracts and Service Level Agreements:_
_Blackburn with Darwen Borough Council_
_Grants:_
_Age UK_
_- Brand Partner_
_-Covid 19 Emergency Appeal_
_- Friends & Forums_
_- Think Digital_
_- Malnutrition Taskforce_
_- NHSE Winter Support Programme_
_Active Lancashire Tackling_
_Inequalities Fund_
_Big Lottery Fund Building_
_Connections Fund_
_Clothworkers Foundation_
_Co-op Community Fund_
_Community Foundations_
_British Muslim Covid 19 Fund_
_Duchy of Lancaster Fund_
_Furlough Grant_
_Dept of Transport_
_Julia And Hans Rausing Trust_
_Charity Survival Fund_
_National Lottery Community support Fund_
_Sir Jules Thorn Charitable_
_Trust(Ann Rylands small_
_donations scheme)_
_Sport England_
_Tesco Bags of Help_
_Lancashire Mind_
_Service Income_|**_Unrestricted_**
**_Restricted_**
**_2021_**
**_Funds_**
**_Funds_**
**_Total_**
**_£_**
**_£_**
**_£_**
_537,973_
_-_
_537,973_
_15,000_
_-_
_15,000_
_27,277_
_-_
_27,277_
_750_
_-_
_750_
_-_
_57,653_
_57,653_
_-_
_500_
_500_
_-_
_25,949_
_25,949_
_-_
_2,825_
_2,825_
_-_
_15,366_
_15,366_
_-_
_3,700_
_3,700_
_-_
_2,387_
_2,387_
_-_
_438_
_438_
_-_
_250_
_250_
_-_
_500_
_500_
_9,650_
_-_
_9,650_
_-_
_1,333_
_1,333_
_-_
_44,101_
_44,101_
_-_
_26,990_
_26,990_
_-_
_1,500_
_1,500_
_-_
_300_
_300_
_-_
_500_
_500_
_-_
_5,762_
_5,762_
_35,501_
_-_
_35,501_|
|---|---|
||_626,151_
_190,054_
_816,205_|
23
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**4**
**Advice, Information & Advocacy**
**Unrestricted**
**Funds**
Contracts and Service Level Agreements:
- E.ON Energy Solutions Limited - Benefits
Take Up Programme
-
Grants:
Age UK
- Later Life Goals
-
- Building Better Lives
-
Age UK Greater Lancashire CIC
1,616
Eric Wright Charitable Trust
-
Brian Mercer
-
Arnold Clark Community Fund
-
The Henry Smith Charity
-
Service Income
1,080
2,696
**_2021 COMPARATIVE_**
**_Advice, Information & Advocacy_**
**_Unrestricted_**
**_Funds_**
**_£_**
_Contracts and Service Level Agreements:_
_- E.ON Energy Solutions Limited - Benefits_
_Take Up Programme_
_-_
_Grants:_
_Age UK_
_- Later Life Goals_
_-_
_- Covid 19 Emergency Appeal_
_-_
_Age UK Greater Lancashire CIC_
_3,227_
_Brian Mercer Charitable Trust_
_-_
_Charities Aid Foundation Covid Survival Fund_
_-_
_Community Foundations Lancashire Covid 19 Communit_
_-_
_The Henry Smith Charity_
_-_
_Service Income_
_1,080_
_4,307_|**Restricted**
**Funds**
**£**
12,400
10,500
30,000
-
27,500
10,000
1,000
42,355
-
133,755
**_Restricted_**
**_Funds_**
**_£_**
_21,448_
_21,000_
_10,457_
_-_
_10,000_
_17,335_
_4,403_
_41,423_
_-_
_126,066_|**2022**
**Total**
**£**
12,400
10,500
30,000
1,616
27,500
10,000
1,000
42,355
1,080|
|---|---|---|
|||136,451|
|||**_2021_**
**_Total_**
**_£_**
_21,448_
_21,000_
_10,457_
_3,227_
_10,000_
_17,335_
_4,403_
_41,423_
_1,080_|
|||_130,373_|
24
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**5**
**Influencing Policy & Practice**
Contracts and Service Level Agreements:
**_2021 COMPARATIVE_**
**_Influencing Policy & Practice_**
_Contracts and Service Level Agreements:_|**Unrestricted**
**Funds**
**£**
-
-
**_Unrestricted_**
**_Funds_**
**_£_**
_-_
_-_|**Restricted**
**Funds**
**£**
-
-
**_Restricted_**
**_Funds_**
**_£_**
_-_
_-_|**2022**
**Total**
**£**
-|
|---|---|---|---|
||||-|
||||**_2021_**
**_Total_**
**_£_**
_-_|
||||_-_|
## **6 Expenditure on Charitable Activities**
|**Direct Costs**
Staff Costs
Premises Costs
Office Costs
Vehicle Costs
Service Supplies
Professional Fees
Bank Charges
Depreciation
**Support Costs (basis for allocation)**
Staff Costs (time)
Premises (space)
Office (usage)
Service Supplies
Professional Fees (usage)
Bank Charges (usage)
Depreciation (usage)
Governance costs
**Total Support Costs**
**Total Costs**|**Supporting**
**Independent**
**Living**
**£**
510,521
4,730
9,360
8,574
19,558
2,435
250
2,642
558,070
81,705
26,023
23,309
-
4,062
961
-
21,255
157,315
715,385|**Advice**
**Information**
**& Advocacy**
**£**
92,765
1,801
829
-
1,783
26
-
1,362
98,566
33,288
7,838
12,888
-
2,015
162
-
10,134
66,325
164,891|**Influencing**
**Policy**
**& Practice**
**£**
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-|**2022**
**Total**
**£**
603,286
6,531
10,189
8,574
21,341
2,461
250
4,004|
|---|---|---|---|---|
|||||656,636|
|||||114,993
33,861
36,197
-
6,077
1,123
-
31,389|
|||||223,640|
||||||
|||||880,276|
25
## **NOTES TO THE FINANCIAL STATEMENTS**
## **FOR THE PERIOD ENDED 31 MARCH 2022**
|**_2021 COMPARATIVE_**
**_Expenditure on Charitable Activities_**
**_Direct Costs_**
_Staff Costs_
_Premises Costs_
_Office Costs_
_Vehicle Costs_
_Service Supplies_
_Professional Fees_
_Bank Charges_
_Depreciation_
**_Support Costs (basis for allocation)_**
_Staff Costs (time)_
_Premises (space)_
_Office (usage)_
_Service Supplies_
_Professional Fees (usage)_
_Bank Charges (usage)_
_Depreciation (usage)_
_Governance costs_
**_Total Support Costs_**
**_Total Costs_**|**_Supporting_**
**_Independent_**
**_Living_**
**_£_**
_449,881_
_32,837_
_10,940_
_8,821_
_49,057_
_112_
_426_
_1,828_
_553,902_
_127,006_
_11,900_
_23,924_
_-_
_2,280_
_921_
_2,216_
_22,833_
_191,080_
_744,982_|**_Advice_**
**_Information_**
**_& Advocacy_**
**_£_**
_81,812_
_2,632_
_739_
_-_
_1,326_
_35_
_-_
_-_
_86,544_
_47,415_
_7,133_
_2,827_
_2,430_
_1,150_
_156_
_1,108_
_5,871_
_68,090_
_154,634_|**_Influencing_**
**_Policy_**
**_& Practice_**
**_£_**
_14,977_
_2,735_
_-_
_-_
_-_
_-_
_-_
_17,712_
_4,350_
_-_
_465_
_-_
_13_
_-_
_-_
_3,915_
_8,743_
_26,455_|**_2021_**
**_Total_**
**_£_**
_546,670_
_38,204_
_11,679_
_8,821_
_50,383_
_147_
_426_
_1,828_|
|---|---|---|---|---|
|||||_658,158_|
|||||_178,771_
_19,033_
_27,216_
_2,430_
_3,443_
_1,077_
_3,324_
_32,619_|
|||||_267,913_|
||||||
|||||_926,071_|
26
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **7 Expenditure on Raising Funds**
|**Direct Costs**
Staff Costs
Premises Costs
Office Costs
Service Supplies
Professional Fees
Bank charges
Depreciation (usage)
**Support Costs (basis for allocation)**
Staff Costs (time)
Premises (space)
Office (usage)
Service Supplies
Professional Fees (usage)
Bank charges (usage)
**Total Support Costs**
**Total Costs**|**Generating**
**Voluntary**
**Income**
**£**
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-|**Shop**
**Operating**
**Costs**
**£**
56,581
16,970
1,747
1,292
1,078
773
2,701
81,142
7,212
2,315
746
-
627
95
10,995
92,137|**Fundraising**
**£**
6,321
-
-
-
-
-
-
6,321
111
1,748
795
-
672
14
3,340
9,661|**2022**
**Total**
**£**
62,902
16,970
1,747
1,292
1,078
773
2,701|
|---|---|---|---|---|
|||||87,463|
|||||7,323
4,063
1,541
-
1,299
109|
|||||14,335|
||||||
|||||101,798|
27
## **NOTES TO THE FINANCIAL STATEMENTS**
## **FOR THE PERIOD ENDED 31 MARCH 2022**
## _**2021 COMPARATIVE**_
_**Expenditure on Raising Funds**_
|**_Direct Costs_**
Staff Costs
Premises Costs
Office Costs
Vehicle Costs
Service Supplies
Professional Fees
Bank charges
Depreciation (usage)
**_Support Costs (basis for allocation)_**
Staff Costs (time)
Premises (space)
Office (usage)
Service Supplies
Professional Fees (usage)
Bank charges (usage)
_Depreciation_
**_Total Support Costs_**
**_Total Costs_**|**_Generating_**
**_Voluntary_**
**_Income_**
**_£_**
-
-
-
-
-
-
-
-
_-_
-
313
-
-
-
-
_-_
_313_
_313_|**_Shop_**
**_Operating_**
**_Costs_**
**_£_**
57,529
30,878
609
-
1,371
2,221
397
2,702
_95,707_
7,153
1,869
440
-
441
91
_-_
_9,994_
_105,701_|**_Fundraising_**
**_£_**
9,688
(1,004)
-
-
-
-
-
-
_8,684_
53
984
492
-
158
16
_-_
_1,703_
_10,387_|**_2021_**
**_Total_**
**_£_**
_67,217_
_29,874_
_609_
_-_
_1,371_
_2,221_
_397_
_2,702_|
|---|---|---|---|---|
|||||_104,391_|
|||||_7,206_
_3,166_
_932_
_-_
_599_
_107_
_-_|
|||||_12,010_|
||||||
|||||_116,401_|
## **8 Support Costs**
Some of the organisation's services operate from the main offices at 4 King Street, which is also the base for support staff. The costs relating to these offices are allocated as direct costs where they can be identified to a specific service area. Shared costs e.g. telephone, heat & light, insurance etc. are presented as Support Costs.
Support Staff Costs include the Chief Executive and Finance & Business Support staff.
Governance costs, included within support costs, include those costs associated with meeting the constitutional and statutory requirements of the Charity and include audit fees and costs linked to the strategic management of the Charity.
28
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **9a Net income/expenditure for the year**
|**Net income/expenditure for the year**|||
|---|---|---|
|This is stated after charging:|**2022**|**2021**|
||**£**|**£**|
|Operating leases - Land & Buildings|24,924|12,900|
|Operating leases - Equipment|20,612|16,612|
|Depreciation|6,078|5,152|
## **9b Auditors' remuneration**
Total resources expended includes Auditors' remuneration for audit services and other services. The amounts shown include non-recoverable VAT.
|**Audit services**
Charity|**2022**
**£**
9,750
9,750|**2021**
**£**
9,668|
|---|---|---|
|||9,668|
## **10**
## **Tangible fixed assets**
|**Cost**
Balance at 1 April 2021
Additions
Disposals
Balance at 31 March 2022
**Depreciation**
Balance at 1 April 2021
Charge for the period
Disposals
Balance at 31 March 2022
**Net book value**
31 March 2022
31 March 2021|**Leasehold**
**Improvements**
**£**
42,899
-
-
42,899
40,198
2,701
-
42,899
-
2,701|**Equipment**
**£**
140,188
10,022
-
150,210
138,740
2,759
-
141,499
8,711
1,448|**Motor**
**Vehicles**
**£**
31,350
-
-
31,350
28,996
618
-
29,614
1,736
2,354|**Total**
**£**
214,437
10,022
-|
|---|---|---|---|---|
|||||224,459|
|||||207,934
6,078
-|
|||||214,012|
|||||10,447|
|||||6,503|
29
**NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**11**
**Fixed Asset Investment**
Shares in AGE Uk Blackburn with
Darwen Trading Ltd - at cost
**Cost and Net Book Value at 31 March 2022**
Investment in Joint Venture - CIC - at cost|**2022**
**£**
2
6
8|**2021**
**£**
2
6|
|---|---|---|
|||8
|
The Charity holds the whole of the issued share capital of Age UK Blackburn with Darwen Trading Ltd, a company registered in England and Wales. Its principal activity upto 22nd December 2017 was arranging insurance after which the company ceased to trade.
The aggregate of assets, liabilities and reserves is:
|Assets
Total reserves|**2022**
**£**
2
2|**2021**
**£**
2|
|---|---|---|
|||2|
The Charity hold 50% of the issued share capital of Age UK Greater Lancashire CIC, a company registered in England and
Wales. Its principal activity is the delivery of contracts and services across the whole of the county of Lancashire
|**12**
**Stocks**
Finished goods and goods for resale|**2022**
**£**
958|**2021**
**£**
265|
|---|---|---|
## **13 Debtors**
|Grants receivable
Tax recoverable including VAT
Prepayments and accrued income|**2022**
**£**
24,835
3,446
18,022
46,303|**2021**
**£**
14,257
-
22,059|
|---|---|---|
|||36,316|
30
## **NOTES TO THE FINANCIAL STATEMENTS**
## **FOR THE PERIOD ENDED 31 MARCH 2022**
|**14**
**Creditors: Amounts falling due within one year**
Taxation including VAT
Accruals
Deferred income|**2022**
**£**
14,101
34,464
137,837
186,402|**2021**
**£**
18,646
32,671
35,377|
|---|---|---|
|||86,693|
## **15 Deferred income**
Deferred income comprises grants received in advance for expenditure to take place in the following accounting period.
|Balance at 1 April 2021
Amount released to incoming resources
Amount deferred in period
Balance at 31 March 2022|**Charity**
**£**
35,377
(35,377)
137,837|
|---|---|
||137,837|
_**2021 COMPARATIVE Deferred income** Deferred income comprises grants received in advance for expenditure to take place in the following accounting period._
|_Balance at 1 April 2020_
_Amount released to incoming resources_
_Amount deferred in period_
_Balance at 31 March 2021_|**_Charity_**
**_£_**
20,377
(20,377)
35,377|
|---|---|
||_35,377_|
31
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**16**
**Unrestricted funds**
**Designated funds**
**Undesignated funds**
**Charity**|**1 April**
**2021**
**£**
179,323
495,962
675,285|**Incoming**
**£**
-
742,594
742,594|**Outgoing**
**£**
(25,063)
(745,147)
(770,211)|**Transfers**
**£**
51,172
(51,172)
-|**31 March**
**2022**
**£**
205,432
442,237|
|---|---|---|---|---|---|
||||||647,669|
## _**2021**_
|**Funds are designated for the following purposes**
**Name**
Business Continuity & Development
**Purpose**
**_Unrestricted funds_**
**_1 April_**
**_Incoming_**
**_2020_**
**_£_**
**_£_**
**_Designated funds_**
_155,152_
_-_
**_Undesignated funds_**
_482,306_
_743,094_
**_Charity_**
_637,458_
_743,094_
To maintain essential core functions and services and support the
equipment|**_Outgoing_**
**_£_**
_(5,829)_
_(699,439)_
_(705,268)_
upgrade of IT|**31 March**
**2022**
**£**
205,432
**_Transfers_**
**_£_**
_30,000_
_(30,000)_
_-_|**_31 March_**
**_2021_**
**_£_**
_179,323_
_495,962_|
|---|---|---|---|
||||_675,285_|
32
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**17**
**Restricted funds**
**1 April**
**2021**
**Description of Fund**
**£**
**ADVICE & INFORMATION**
Age UK
- E.ON Energy Solutions Limited
Benefits Take Up Programme
-
- Building Better Lives
-
- Later Life Goals
-
Eric Wright Charitable Trust
-
Donations
-
The Henry Smith Charity
1,715
Brian Mercer
-
Other
-
**SUPPORTING INDEPENDENT LIVING**
**Active Ageing**
Age UK
- Get Active, Feel Great Project
1,336
- Think Digital
1,911
- MCST
-
- Tackling Inequalities
-
- Walking Football
-
- Winter Health
-
-NHSE Winter support Programme
1,921
Other
23,945
**Social Inclusion**
Lancashire Mind
-
National Lottery Community Support Fun
935
Santander Discovery Days
100
**Integrated Care**
Age UK
3,264
**AGE WELL PARTNERSHIP**
**OTHER**
Fixed Assets funded by grants &
donations
62
Donated facilities & equipment
-
Other
653
**Restricted funds - Charity**
**35,843**|**Incoming**
**£**
12,400
30,000
10,500
27,500
599
42,355
10,000
1,000
-
8,758
19,993
3,323
5,000
1,070
-
29,955
5,762
-
-
-
693
14,236
-
**223,144**|**Outgoing**
**£**
(12,400)
(30,000)
(10,500)
(27,500)
(599)
(42,264)
(10,000)
(1,000)
(1,336)
(10,669)
(17,820)
(3,323)
(2,967)
(1,070)
(1,921)
(16,053)
(5,762)
(935)
(100)
-
(755)
(14,236)
(653)
**(211,863)**|**Transfers**
**£**
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
**-**|**31 March**
**2022**
**£**
-
-
-
-
-
1,806
-
-
-
-
2,173
-
2,033
-
37,847
-
-
-
3,264
-
-
-|
|---|---|---|---|---|
|||||**47,124**|
33
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**_Restricted funds_**
**_1 April_**
**_2020_**
**_Description of Fund_**
**_£_**
**_ADVICE & INFORMATION_**
_Age UK_
_- E.ON Energy Solutions Limited_
_Benefits Take Up Programme_
_-_
_- Later Life Goals_
_-_
_Brian Mercer Charitable Trust_
_-_
_Age UK Covid Appeal_
_-_
_Donations_
_-_
_The Henry Smith Charity_
_2,852_
_Other_
_-_
**_SUPPORTING INDEPENDENT LIVING_**
**_Active Ageing_**
_Age UK_
_- Big Lottery Fund-One Digital Project_
_988_
_- Get Active, Feel Great Project_
_1,336_
_- Think Digital_
_-_
_-NHSE Winter support Programme_
_-_
_Other_
_24,389_
**_Social Inclusion_**
_Dept of Transport_
_-_
_Lancashire Mind_
_-_
_National Lottery Community Support Fun_
_-_
_Clothworkers Foundation_
_-_
_Rylands Small Donations)_
_-_
_Santander Discovery Days_
_100_
**_Integrated Care_**
_Age UK_
_3,264_
**_AGE WELL PARTNERSHIP_**
_5,455_
**_OTHER_**
_donations_
_422_
_Donated facilities & equipment_
_-_
_Other_
_54_
_Restricted funds_
_38,860_
_-_
**_2021 COMPARATIVE_**|**_Incoming_**
**_£_**
_21,448_
_21,000_
_10,000_
_10,457_
_2,080_
_41,423_
_21,738_
_-_
_-_
_57,653_
_25,949_
_21,918_
_1,333_
_5,762_
_26,990_
_3,700_
_1,500_
_-_
_-_
_-_
_-_
_15,348_
_45,888_
_334,187_|**_Outgoing_**
**_£_**
_(21,448)_
_(21,000)_
_(10,000)_
_(10,457)_
_(2,080)_
_(42,560)_
_(21,738)_
_-_
_-_
_(56,730)_
_(24,029)_
_(22,362)_
_(1,333)_
_(5,762)_
_(26,055)_
_(3,700)_
_(1,500)_
_-_
_-_
_(5,455)_
_(361)_
_(15,348)_
_(45,289)_
_(337,206)_
|**_Transfers_**
**_£_**
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_(988)_
_988_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_|**_31 March_**
**_2021_**
**_£_**
_-_
_-_
_-_
_-_
_-_
_1,715_
_-_
_-_
_1,336_
_1,911_
_1,921_
_23,945_
_-_
_-_
_935_
_-_
_-_
_100_
_-_
_3,264_
_-_
_-_
_-_
_-_
_62_
_-_
_653_|
|---|---|---|---|---|
|||||_35,843_|
||||||
34
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
|**18**
**Information regarding employees and trustees**
Average number of employees in the period
- Full time employees
- Part time employees
Average number of employees
The full time equivalent of the part time staff is
Staff costs comprise:
- Wages and salaries
- Social security costs
- Recruitment
- Pension contributions|**2022**
15
18
33
11.72
**£**
706,700
59,930
721
25,205
792,556|**2021**
19
17|
|---|---|---|
|||35|
|||11.16
**£**
733,332
55,654
300
24,570|
|||813,856|
No employees had emoluments (excluding employer pension contributions) in excess of £60,000 (2021 : Nil).
The charity purchased insurance costing £548 (2021: £516) to protect the Charity from loss arising from neglect or default of its Trustees and to indemnify the Trustees against the consequence of neglect or default on their part.
Key management personnel of the Charity comprised the Trustees and the Chief Executive of the Charity. The total employee benefits of the key management personnel of the Charity were £57,385 (2021: £54,921) in addition employer pension contributions of £2,235(2021: £2,197) were paid in respect of their services. There was no remuneration or expenses paid to Trustees.
## **19 Pension costs**
The charity operates a defined contribution pension scheme and makes contributions under auto-enrolment requirements. The assets of the scheme are held separately from those of the charity in an independently administered fund. The pension cost charge represents the contributions payable by the charity to the fund. The charge for the year is £25,205. (2021 : £24,570)
35
## **NOTES TO THE FINANCIAL STATEMENTS**
## **FOR THE PERIOD ENDED 31 MARCH 2022**
## **20 Analysis of Charity assets and liabilities between funds**
|Tangible fixed assets
Current assets:
- Investment in joint venture
- Stocks
- Debtors
- Cash at bank and in hand
Creditors
Total|**Designated**
**Undesignated**
**Restricted**
**Total**
**Funds**
**Funds**
**Funds**
**£**
**£**
**£**
**£**
8,352
1,739
356
10,447
-
-
8
-
8
-
958
-
958
-
46,291
12
46,303
197,080
576,804
49,594
823,478
-
(183,563)
(2,838)
(186,402)
**Unrestricted Funds**|
|---|---|
||205,432
442,237
47,124
694,792|
## _**2021 COMPARATIVE Analysis of assets and liabilities between funds**_
|_Tangible fixed assets_
_Current assets:_
_- Investment in joint venture_
_- Stocks_
_- Debtors_
_- Cash at bank and in hand_
_Creditors_
_Total_|**_Designated_**
**_Undesignated_**
**_Funds_**
**_Funds_**
**_£_**
**_£_**
1,209
5,294
-
8
-
265
-
36,315
178,114
537,787
-
(83,706)
_179,324_
_495,963_
**_Unrestricted Funds_**|**_Restricted_**
**_Funds_**
**_£_**
-
-
-
-
38,828
(2,988)
_35,843_|**_Total_**
**_£_**
6,503
8
265
36,316
754,729
(86,693)|
|---|---|---|---|
||||_711,127_|
36
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **21 Changes in resources available for charity use**
|Net movement in funds for the period
Net Increase in tangible assets
**_Changes in resources available for charity use_**
_Net movement in funds for the period_
_Net decrease in tangible assets_
**_MPARATIVE_**
_Net movement in funds available for_
_future activities_
Net movement in funds available
for future activities|**Designated**
**Undesignated**
**Funds**
**Funds**
**£**
**£**
26,109
(53,725)
(7,143)
2,665
**_Designated_**
**_Undesignated_**
**_Funds_**
**_Funds_**
**_£_**
**_£_**
_24,171_
_13,655_
_5,213_
_410_
_14,065_
_29,384_
(51,060)
18,966
**Unrestricted Funds**
**_Unrestricted Funds_**|**Restricted**
**Funds**
**£**
11,281
534
**_Restricted_**
**_Funds_**
**_£_**
_(3,017)_
_(472)_
11,815
_(3,489)_|**Total**
**£**
(16,335)
(3,944)|
|---|---|---|---|
||||(20,278)|
||||**_Total_**
**_£_**
_34,809_
_5,151_|
||||_39,960_|
## _**2021 COMPARATIVE**_
## **22 Financial commitments and operating leases**
At 31 March 2022 there were annual commitments under non-cancellable operating leases as set out below:
|Operating leases which expire:
Within one year
Within two to five years|**2022**
**2021**
**£**
**£**
9,503
17,753
3,800
3,800
13,303
21,553
**Land & Buildings**|**2022**
**2021**
**£**
**£**
18,692
14,269
24,222
25,903
42,914
40,172
**Other Assets**|**2022**
**2021**
**£**
**£**
18,692
14,269
24,222
25,903
42,914
40,172
**Other Assets**|
|---|---|---|---|
||||40,172|
## **23 Related Party Transactions**
There were donations, including gift aid, made by the Trustees of £475 (2021: £1,040)
The Charity holds 50% of the issued share capital of Age UK Greater Lancashire CIC, a company registered in England & Wales. Its principal activity is the delivery of contracts and services across the whole of the county of Lancashire. The Charity received grant income of £1,616 (2021: £3,227) from the CIC in relation to the Age of Opportunity Programme to support over 50's to get back into employment.
There were no other related party transactions during the current or previous year
37
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2022**
## **24 Reconciliation of net income/(expenditure) to net cash flow from operating activities**
|**Adjustments for:**
Depreciation charges
Bank interest
(Increase)/decrease in stocks
(Increase)/decrease in debtors
Increase/(decrease) in creditors
**Net cash provided by (used by) operating activities**
**25**
**Analysis of net funds**
**1 April**
**2021**
**£**
Cash at bank and in hand
754,729
**_Analysis of net funds_**
_1 April_
_2020_
_£_
_Cash at bank and in hand_
_646,718_
**26**
**Government Grants - Charity Funder**
**Description/Nature**
Department of Transport
Day Services transport provision
Her Majesty's Revenue and Customs
Coronavirus Job Retention Scheme
Her Majesty's Revenue and Customs
SSP Grant
Blackburn with Darwen Borough Council
Covid Relief Grants
Net (expenditure)/income for the reporting period (as per the
statement of financial activities)
**2021 COMPARATIVE**|**Charity**
**2022**
**£**
(16,336)
6,078
(1,329)
(693)
(9,987)
99,709
77,442
**Cash Flow**
**£**
68,750
_Cash Flow_
_£_
_108,011_
**2022**
**£**
1,333
1,490
1,195
2,667|**Charity**
**2021**
**£**
34,809
5,152
(1,262)
68
33,144
34,838|
|---|---|---|
|||106,749|
|||**31 March**
**2022**
**£**
823,479
_31 March_
_2021_
_£_
_754,729_
**2021**
**£**
1,333
17,441
-
19,669|
The Charity has also benefited from other forms of local government assistance including subsidised/rent-free accommodation and non-domestic rate relief.
There were no unfulfilled conditions or other contingencies attached to grants recognised in income.
38
Appendix 1
## **AGE UK BLACKBURN WITH DARWEN**
## **STATEMENT OF FINANCIAL ACTIVITIES COVERING THE YEAR ENDED 31 MARCH 2022**
|**INCOME**
**Contracts & Service Level Agreements**
Blackburn with Darwen Borough Council
- E.ON Energy Solutions Limited - Benefits
Lancashire & South Cumbira ICS Living Longer Better
AgeUk Winter Support
**Grants**
Age UK
- Brand Partner
- Building Better Lives
- Covid 19 Emergency Appeal
- Friends & Forums
- Later Life Goals
- Malnutrition Taskforce
- MCST
- NHSE Winter Support Programme
- Tackling Inequalities
- Think Digital
- Walking Football
- Winter Health
Active Lancashire Tackling Inequalities Fund
Age UK Greater Lancashire CIC
Arnold Clark Community Fund
Big Lottery Fund Building Connections Fund
Blackburn with Darwen Borough Council Refunds
Brian Mercer Charitable Trust
British Muslim Covid 19 Fund
BwD Activity Buddies
BwD BC Smoking Cessation
BwD CVS Population Health Grant
BwDBC Housing Support Fund
BwDBC Our Community Our Future
BwDBC Vaccination Engagement
BwdBC Winter Wellbeing Packs
Care Network - Covid Community Champions
Charities Aid Foundation Covid Survival Fund
Clothworkers Foundation
Community Foundations Lancashire Covid 19 Communi
Co-op Community Fund
Dept of Transport
Duchy Of Lancaster Fund
ECS Lottery Fund Sport England
Garfield Weston
Jules and Hans Rausing Trust Charity Survival Fund
KickStart Programme
Lancashire Mind
National Lottery Community Support Fund
Sir Jules Thorn Charitable Trust (Ann Rylands Small Dona
Sport England
Tesco Bags of Help
The Eric Wright Charitable Trust
The Henry Smith Charity
Uclan Student Placement
Wm &BW Lloyd Chatity Trust
**Donations and fundraising**
Miscellaneous donations
Legacies
Donated facilities & equipment
Fundraising activities & events
Sale of goods
Gift Aid Administration Fee
**Service income**
Service charges
**Other income**
Bank and building society interest
Insurance Claim
HMRC SSP Grant - Covid
Coronavirus Job Retention Scheme
Other
**Total income**|**Unrestricted**
**Funds**
£
499,961
-
30,000
15,492|**Restricted**
**Funds**
£
-
12,400
-
-|**Total**
**Funds**
**31 March**
**2022**
**£**
499,961
12,400
30,000
15,492|**Total**
**Funds**
**31 March**
**2021**
**£**
537,973
21,448
-
-|
|---|---|---|---|---|
||545,453|12,400|557,853|559,421|
||10,000
-
-
750
-
-
-
-
-
-
-
-
-
1,616
-
-
2,667
-
-
8,334
4,000
4,700
3,300
1,850
2,000
2,448
2,500
-
-
t
-
-
1,333
-
-
-
-
14,674
-
-
t
-
-
-
-
-
1,400
-|-
30,000
-
-
10,500
-
19,993
-
3,323
8,758
5,000
1,070
-
-
1,000
-
-
10,000
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9,955
20,000
-
-
5,762
-
-
-
-
27,500
42,355
-
498|-
10,000
30,000
-
750
10,500
-
19,993
-
3,323
8,758
5,000
1,070
-
1,616
1,000
-
2,667
10,000
-
8,334
4,000
4,700
3,300
1,850
2,000
2,448
2,500
-
-
-
-
1,333
-
9,955
20,000
-
14,674
5,762
-
-
-
-
27,500
42,355
1,400
498|-
15,000
-
37,734
750
21,000
500
-
25,949
-
57,653
-
-
2,825
3,227
-
15,366
19,669
10,000
250
-
-
-
-
-
-
-
-
17,335
3,700
4,841
2,387
1,333
500
-
-
44,101
-
5,762
26,990
1,500
300
500
-
41,423
-
-|
||61,572|195,714|257,286|360,595|
||21,531
8,375
-
12,773
57,448
127|794
-
14,236
-
-
-|22,325
8,375
14,236
12,773
57,448
127|17,449
5,165
15,348
9,369
17,406
-|
||100,254|15,030|115,284|64,737|
||30,898|-|30,898|36,581|
||30,898|-|30,898|36,581|
||1,329
-
1,195
1,490
403|-
-
-
-
-|1,329
-
1,195
1,490
403|1,262
37,243
-
17,441
-|
||4,417|-|4,417|55,947|
||||||
||742,594|223,144|965,738|1,077,281|
39
Appendix 2
## **AGE UK BLACKBURN WITH DARWEN**
## **STATEMENT OF FINANCIAL ACTIVITIES COVERING THE YEAR ENDED 31 MARCH 2022**
|**EXPENDITURE**
Wages, salaries and staff recruitment
Rent, rates & insurance
Heat and light
Repairs, renewals & alterations
Printing, stationery & office expenses
Post & telephone
Travel
Service supplies
Volunteers expenses
Advertising, promotion & events
Training & conferences
Vehicle expenditure
Audit fee
Professional fees
Bank charges
Provision for depreciation
Fees to Voluntary Organisations
**Total expenditure**
Surplus /(Deficit) of income over expenditure
for the year transferred to balance sheet|**Unrestricted**
**Funds**
**£**
625,516
28,426
4,089
8,381
27,660
12,959
1,282
17,758
1,244
(237)
4,822
8,574
7,521
12,261
2,248
5,357
2,350
770,211
(27,617)|**Restricted**
**Funds**
**£**
160,040
17,571
1,003
1,032
11,689
5,110
1,830
5,854
639
70
926
-
3,396
1,821
190
692
-
211,863
11,281|**Total**
**Funds**
**31 March**
**2022**
**£**
785,556
45,997
5,092
9,413
39,349
18,069
3,112
23,612
1,883
(167)
5,748
8,574
10,917
14,082
2,438
6,049
2,350
982,074
(16,336)|**Total**
**Funds**
**31 March**
**2021**
**£**
813,856
46,034
6,821
30,818
29,080
18,423
1,219
43,955
1,033
513
6,846
8,835
11,601
9,639
2,113
5,152
6,534|
|---|---|---|---|---|
|||||1,042,472|
|||||34,809|
40
Our Ref: SL/ JC/AG/10757 30/08/2022
The Trustees Age UK Blackburn with Darwen 4 King Street Blackburn Lancashire BB2 2DH
Dear Sirs
## **AGE UK BLACKBURN WITH DARWEN**
## **FINDINGS FROM THE AUDIT**
Under International Standards on Auditing (UK and Ireland) we are required to communicate in writing with those charged with governance regarding the findings from the audit.
## **QUALITATIVE ASPECTS OF YOUR ACCOUNTING PRACTICES AND FINANCIAL REPORTING**
In our view the accounting policies adopted and the accounting estimates and judgements are appropriate. The financial statements have not been affected by any unusual transactions.
## **REPRESENTATION LETTER**
Please find attached the final draft of the representation letter.
## **MODIFICATIONS TO THE AUDIT REPORT**
None are expected.
## **SIGNIFICANT DEFICIENCIES IN INTERNAL CONTROL**
No significant deficiencies were identified during the audit.
Yours faithfully
## Beever and Struthers