Company No: 07693277 Charity No: 1143600 MIND IN FURNESS LIMITED IA COMPANY LIMITED BY GUARANTEE) REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 MIND IN FURNESS LIMITED CONTENTS Pages Reference and adminislralive infom)atif Report of the trustees Independent examinerfs report to the truste Statement of financial adivities 10 Balance sheet Statement of cash flows 13 Notes lo the financial slalements 14 MIND IN FURNESS LIMITED REFERENCE AND ADMINISTRATIVE INFORMATION (Registered Company Number.. 076932771 (Registered Charty Number.. 11436001 TnJsteeslDirectors Mr M Mahony (Chairl Mrs H Bingley (Vice Chair and Treasurer) Ms S Jackson MrDLeMa Dr A Page Mr K Murphy Mr S Blezard Secretary MrDLeMa Registered Office 64 School Street Barrow in Furness Cumbria LA14 1EW Indepenfjent Examiner Jack Sleer ACA MHA Chartered Accountsnts Kendal House M￿r￿Y Moss Business Village Oxenholme Road Kendal Cumbria LA9 7RL Page 1 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The Trustees present their report and the financial 5tstement5 of the Trust for the year ended 31 March 2024. The trustees have adopted the provisions of the Stslement of Recommended Pra¢tice ISORPI "Accounting and Reporting by Charits'es. IFRS 1021 in preparing the annual report and financial statements of the Trust. The financial statements have been prepared in accordance wth the accounting policies set out in the notes to the 8ccoun15 and comply with the Trust's governing document, the Charrties Act 2011 and Accounting and Reporting by Charities". Stslement of Recommended Practice applicable to charities preparing their ac¢oun15 In accordance rith the Financial Reporb'ng Standard for Smaller Entities applicable in the UK and Republic of Ireland published in October 2019. Structure Govornancè and Managomènt Govarning Documant The organisation is a Iregisteredl charitsble company limited by guarantee govemed by its memorandum and articles of association. We work closely with Mind the leading mental health chanty in England and Wales as part of a federation structure bul are independently governed and independently funded. Other than this federation agreement and affiliation there are no connected charrties or branches. Tru$t•o8 of thè Charlty The directors of the charitable company are its trustees for the purkhxes of charity law. Listed below are the trustees who have served during the year and since the yearond. Michael Mahony (Chairl Helen Bingley {V￿e Chair and Treasurer) Sheena Jackson David Le Mare Anthony Page Keith Murphy Shaun Blezard The trustees oversee the running ol the charity. The Chief Officer. Karen Dobson, is responsible for operational management and the execution of the Board's strategic plan and is a5Si5ted and supported by a management team consi51ing of an Office Manager, Service Managers and Shop Managers. A team of staff and volunteer5 delivers our day-Ick¢Jay services. The notes to the accounts disclose any transactions with trustees and related parties. The Trustee5 have had due regard to the guidance published by the Charity Commission on Public Benefit. Recrultment and Appolntm¢nt of Management Commlltse Existing TrusleeslDirectors as members of the organisation invite potentsal trustees to serve on the board. We invrte potential Trustees based on the skills required for the role and any noted skills gap on the board. They will complete an application and meet with the Chair and Chief Officer lo discuss the role and their suilabilty. They are invrted lo attend a Board meeting before being proposed and Se￿nded * a trustee meeting by existing trustees and these appointments are offiaally confirmed at the AGM. Once appointed induction procedures are undertaken. Page 2 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 Recruitment and Appointment of the Management Committee Icontinuedl None of the Trustees hold beneficial interest in the Company. All of the Trustees are members of the company and guarantee to contribute £1 in the event of winding UP. Quallty Manag•mènt Mind Quality Mark is a mbust qualty assurance framew(Nk. bespoke lo the needs of the Mind federation. It 1$ a tool for organisational development, with holistic subject coverage, consisting 0120 standards, structured within four areas. It provides the impetus for reflection and continuous improvement, innovation and ambits'on, so that everyone with mental health problems gels respect and the support they need. Mind in Fumess successfully completed our MQM in October 2022. This is reviewed in a three yearty cycle. Risk Managament An organis81itsnal Risk Analysis is collated and risk ratings S￿ applied lo all recognised risk., this is reviewed and updated al every Iruslee meetsng. This ensures the trustees are regularty assessing the major risks to which the charity 1$ exposed and are $ats'$fied that adequate systems are in place to mitl9ate any exposure to the major risks. Obl•ctlve8 and Actlvltl•8 The charity's objects are lo reduce mental healih stigma, influence the shape of $ervi¢e$ and to $uppcirt and promote the interests of those who experience mental health problems, their families, friends and supporters. Actlvltl•8 Using a psych￿S0￿al model of delNery Mind in Fumess Limited offers'.- wèll￿1n9 Activitiés Re¢overy Focused groups and activrties Advice, informalion and Signposting Peer support Supported volunteering placements Counselling Crisis Support Training and Anti Stigma Work Eco therapy opportunities Refuge and Asylum Seekers Mental Health Support Extended Hours levening & weekend) Cri$is Café Supp¢)rt ser¥￿e (Commissioned from April 20231 Two charity shops (Mentsl Heamh on the High Street) Supported Houslng Dispersed seW-conlained supported housing Page 3 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 A¢tivitie$ {continuedl Actlvo M¢nltorlng IGP based Guided self-helpl As well as providing a full range of activiti'es to improve resilience and coping skills to those experiencing poor mental he811h we also offer advicE, inform8ts.on and a signposting service lo the general public. We are active in all relevant local community networks and work in pathership wlh other local projects and statutory agencies to ensure mental health is considered in au aspects of our local communib'es. The obJe¢ts are met through the seNkes delfvernd fmm the ¢entres below. Wgllboing Cgntrg (Th8 William Blngley Cgnlro, 64 S¢hool Street) The centre serves as a head office for all Mind in Fumess's services and the staff and volunteer team deliver a range of projects from this community-based centre. th the overall aim of improving people's understanding and experiences of episodes of poor mentsl health. The William Bingley Wellbeing Centre has traditionally been open Monday lo Friday, delivering recovery focused services to anybody experiencing poor mental health or emobonal distress. From April 2022. however Mind in Fvmess was commissioned lo deliver extended support," this seNice has slowly built up since that period and now ensufes we provide extended support out of the usual 9-5pm window. We are open Monday lo Friday 9am-10pm and Saturdays 10am4pm. This service offers an alternative option to A&E for mental health $upporL Support•d Ho￿ong Follo¥Mng our strategic ¢Jecision lo remove ourselves from the provision of 2417 high level supported living being delivered from Coniston House in 2022, Mind in Fumess continues to provide supported housing from 4 flats on Sutherland Street, Barrow in Furness (Restart Project) offering intensive housing management support to tenants with mental health issues. Charfty Shops- M•ntsl Health on the Hlgh Street Mind in Fumess runs tsvo charity shops, one in Barrow and one in Millom. Both shops employ a part time Manager and the rest of the team are volunteers. As well as raising bjnds and offering volunteering opportunities, these shops provide infomiation services on ihe high streets of Barrow and Millom lor people with mental health problems. Any profits generaleil are invested into delivering wellbeing services. The cost of living crisis has created a challenging environment, as costs rise. the amount of surplus funding reduces meaning the Board has to keep a close eye on the affordabilty of the shops, recognised in our recently reviewed lease agreements. Ulverston We deliver a range of wellbeing serV￿eS from our premises at 5 Upper 8rook St in Ulverston 3 days per week. Oifficulties in recruitment slowed down our progress in Ulverston but with the appciintment of a Service Manager (November 20231 we look towards further development in 202512026. Mlllom We do not ovm any premises in Millom and renl space on a weekly basis to deliver our Safe Space Millom service. We currently use The Pensioners Association building known locally as The Tin Chapel. This service 15 well received and we work alongside other partners delivering support as part of the formal Transfomiing Wesl Cumbria Mental Heahh Partnership. Page 4 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 Activities {continuedl The Trustees have paid due regard to guidance in section 17151 of the 2011 Charities Act issued by the Charty Commission in deciding ￿al a¢tNth'es the charrty should undertake. Financial Revi8W MHA manage our a¢¢ounling arrangements and we maintain Qui¢kBooks inlernalty as a way of keeping our financial records. Our Office Manager is responsible for the day-104ay financial aspects of the organisation and the accounting arrangements are scrutinised by the Treasurer at Board level. We recognise we ¢an still make some improvements in terms of the infomialion we can access from QuickB¢x)ks and how this can inform our decision-making. We are making changes lo the way we record our Qui¢kBooks information lo ensure trustees have accurate and up lo dale information and in July 2024 mel with MHA lo look at what changes we can introduce to ensure accurate and tsmely reporting and to ensure the best use of the system. We have maintained accurate records and submitted project reports for funders, including budgetary information where this is required. Over the last years the trustees made a ￿MMItMent to review salaries at the start of the financial year and the extended cost of living crisis made this more pertinent. We initiated a cost of living increase across the whole staff team and made a commitment to ensure we pay our lowest paid staff 2% above the minimum wage. Trustees are aware salary review must be an ongoing aim and as such the trustees have a commitment to review salaries annually and salaries will be set at the start of the financial year. Tnjslees will make decisions on rates of pay based on funding available and comparable I￿al rales of pay. The legally required pay in¢reases to minimum wage over a year period had a signifi¢anl impa¢l on our staffing ¢o$ls and this will impact in future year's budget5. At the point ol writing we also note the increased rate of employers Nl due in April 2025. We continue lo deliver supported housing via our Sutherland Street propert*s in Barrow in Furness and we hope lo look al development opportunities for expanding this type of dispersed housing further. After 4 years of a contractuallfunding relationship wlh the Primary Care Ne￿Ork to deliver Active Monitoring across their footprint of Barrow and Millom, this funding came to an end in March 2024. The PCN acknowledged the excellent service but sadly their funding streams had been reduced and they could no longer afford the service. In 202412025 we wll endeavour to seek altemative funding for continuation of this valuable service. The cost of living crisis following on from Ihe pandemic created a challenging environment for our retail operations 12 x Charity Shops) with rising utilities. other Costs and salary increases impacting our surplus income levels. Maximising income. volunteer recruitment and keeping costs low continues to be a priority. We know our shops are valued In our community and the cost of living ¢nsis brings opportunrties as well as obvious challenges so we have recently entered into new S years leases for both properties. In the light of the increased expendrf(ure and our desire to maintain a high street presence we wll review our shop delivery model and consider how to maximise income in 202512025. In 202212023 we started to pay back the bounce back loan we took out in 2021 following an interest free period of 1 year", this now Incurs a 2.530h annual interest rate. Page 5 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 Achievements and Performance Mind in Furness Ltd is satisfied that it has met all its contractual requirements for the year ending 2024. The changes in health and local authorty structures started during the previous year continue to create great uncertainly in terms of commissioning structures but we have continued the process of proactive networking developing our services in line wrth natsonal agendas and liaising wth local partners. We conb'nue to nurture and invest tsme and energy in our existing partnerships wth other local and countywide groups, which enhances our service offer. Our nets¥ork includes Lancashire Mind which also operates within the area of operation for Lancashire and South Cumbria Integrated Care Board and Carfisle Eden Mind in the North of the county. We ensure we engage proactively with the wder MiThJ Nefvlork which we recognise offers us effective links, shared leaming and advice and support and opportunitie$ for funding, indudin9 previous fvnding for Peer Support, Refugee and Asylum Seeker Support and Acts've Monitoring. We have maintained strong local links wlh partneTS including foming the Furness Not for Profil Health Forum and the South Cumbria Mentsl Health Forum. We ￿COgnISe we a￿ stronger when working together and Mind in Furne$s endeavours to be a key player in local partnerships and di$¢us$ion$. We work in both formal and infomial partnership with a range ol local VCFSE partners including Citizens Advice Barrow, Groundwork, Barrow and District Disability Association, Furness Mulkn" Cuttur41 Forum. Vvomen's Community Matters, The Well Communitie5. SAFA and many more. Following the 202212023 Local Authority boundary changes we now deliver seryices across Westmorfand and Furness Council and Cumberland Council. We have ensured we have engaged wth our local authorities on issues such as Joint Strategic Needs Assessments and Health and Wellbeing Boards etc. Following the move lo Inlegraled Care Boards who are now responsible for meeting the health needs of the population, managin9 the NHS budget and arranging for the provision of healtt) services in a geographical area, we sit within Lancashire and Soulh cum1￿0 ICB. We have worked hard lo e$tabli$h good working relats'onships th our ICB colleagues. With IC88 came the Mental Heatth Transfomation Fund. the single biggest investment in mental health in recent limes that came wth clear instruction that a per¢entage musl be paid lo the volunlarylcharrtable sector lo wtsrk in partnership to enhance community mental hearth. We engaged fvlty in this process receiving a grant al the start of 2023 to continue delivery ol our successful Help through Crisis programme in partnership with Crtizens Advice Barrow. As part of this transformation inth'abve. we will also supported Lancashire Mind to deliver engagement events locally lo con5uII with partners, service useTs etc. to look al models for future service delivery. Disappointingly we were unsuccessful in the grant pTo¢ess for 2024 and al the lime of wnting are wailing lo hear what the new commissioning strategies will be. Our work throughout 202312024 developing our extended opening hours feeds into the rnental health transformation programme and carries on the aims of the original Beyond Places of Safety Fundinglsee below). This service wll be recommissioned and tendered for 2025. Page 6 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 Achievements and Performance (continued) Beyond Places of Safety IDopartm•nt of Hoalth and Social Caro In 2018, Mind in Furness received a capital grant from DHSC to extend and modernise the existing Wellbeing Centre on School Street. The build was completed in January 2021 providing a bigger and much improved building from which to deliver services. From 202212023 we have worked alongside our slatulory health partners lo e¥lend our service offer. support MO￿ people and extend opening hours into the evenings and weekends. This service supports the growing needs of our community and our colleagues working in ststulory health services. Mlnd Garden The 2022 Mind Chelsea Flower Show garden that was transferred in its entirety to an to the unused wasteland next to our building on School Street. The acquisition of the garden for the use of Mind in Furness and our local community was a major accomplishment and offered us a great deal of posib.ve publicity. including national media coverage. The garden has "blossomed. and conb"nueil to grow and settle in and is widely used by Mind in Furness. our partners and the public. 11 is now a major part of our outdoorleco-therapy activity offer. Mlnd Quallty Manag•mont Our last MQM audit process was completed In October 2022 and was highly posil've with lols of good feedback from national Mind including Mind in Furnes5 being reco9ni5ed for our outstanding Ecovtherapy work and winning the Mind Excellence Award in the area of Environment. Ulverston We began delivering services in Ulverston followng the October 2020 closure of Ulverslon Mind. We have developed some ¢lose working links with GPS and other local groups including voluntary groups and arts organisalions. We offer support from our pfemises al S Upper Brook Sl. We have struggled with recruilmenl in terms of management but recruited in October 2023and look forward lo seeing our offer grown in Ulverslon. Post Covid-19-A Global Pandemic4lovlng Forward hilsl we are 4 years on from the start of the global pandemic. il along with the subsequent cost of living crisis has heavily affected the nation's mental hearth. We continue lo see high demand and are currently experiencing a national mental heatth crisis. whilst this is recognised by funders and commissioners alike , rt has also led to increased competition for funding streams to meet the increased levels of need. The uncertainty of the current Climate. both economic and rA)lrtical, exacerbated by the long-term impacts of the pandemic. mean we musl remain vigilant of our financial situation and the Iruslees and management team remain committed lo ensuring they seek oul opportunrties for new fvnding streams wherever appropriate. The funding environment lor 202412025 and onwards remains incredibly challenging. Page 7 MIND IN FURNESS LIMITED REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2024 R•$•The$ Pollcy The trustees consider that it would be prudent and desirable to have free reserves equivalent to 3 months operating expenditure. This would be in the region of £150.000. Al the year-end free ￿serveS were £329.956. Trustees. Responsibilities The Iru5tee5 (who are a150 directors of Mind in Furness Limrted for the purpose5 of company lawl are responsible for preparing the Trustees, Annual Report and Ihe financial statements in accordance with applicable law and Unrted Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Pra¢ticel. Company law requires the trustees to prepare financial stalements for each financial year, which give a true and fair view of the stale ol affairs ol the Charity and of the incoming resources and application of resources. including the income and expenditure. of the Charity for that peri¢)d. In prepanng these financial slatemenls, the trustees are required lo.. select suitable accounting policies and then apply them consislenuy., observe the methods and principles in the Charities SORP 2019 IFRS 1021.. make judgements and estimates thal are reasonable and prudent., stste whether applicable UK A￿9untyng Standar¢Js have been followed, Subjecl lo any material departures disclosed and explained in the financ￿1 statements., prepare the financial statements on the going con￿rn basis unless it is inappropriate to presume that the Trust wll continue in operation. The trustees are responsible for keeping adequate accounbng records that disclose with reasonable accuracy al any lime the financial position of the Trust and enable them lo ensure that the finan¢ial statements compty with the Companies Act 2006. They are also responsible lor safeguarding Ihe assets of the Trust and hence for taking reasonable steps for the prevention and detecb'on of fraud and other irregularities. By order of the Trustees ÉILkn Mrs H Bingloy Treasurer Dale.. 29 January.2025 Page 8 MIND IN FURNESS LIMITED INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF MIND IN FURNESS LIMITED I report to the Charity Trust trustees on my examination of the accounts of the company for the year ended 31 March 2024 which are sel out on pages 10 to 26. R8sponsibiliti•s and basis of report As the charity trustees of the company land a150 its directors for the purposes of company lawl you are responsible for the p￿paratsOn of the accounts in accordance with the requirements of the Companies Act 2006 I'the 2006 Act'l. Havin9 satisfied myself that the accounts of the company a￿ not required lo be audited under Part 16 of the 2006 Act and are eligible for independent examinabon. I report in respect of my examination of your company's accounts as carned out under se¢bon 145 of the Charities A¢t 2011 {'the 2011 Acl'l. In carrying out my examination I have followed the Direction$ given by the Charty Commi$$ion under $ection 1451Sllbl of the 2011 Act. Independent examlnor's statement Since the company's gross income exceeded £250,(￿7 your examiner musl be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of the ICAEW, which is one ol the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect. accounting records were not kept in res￿1 of the company as required by Section 386 of the 2006 Act., or 2. the aecounls do not accord with those records. or 3. the accounts do not comply wlh the ?￿O￿ntIng requirements of $e¢ts'on 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view. which is not a matter considered as part of an independent examinalKsn'. Of 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Rec¢mmended Practice for accounting and reporting by charrties applieable lo charities preparing their accounts in accordance wth the Financial Reporting Stan¢Jard applicable in the UK and Republic of Ireland IFRS 1021. I have no ¢oncern$ antj have Come across no other matters in conne¢lion wlh the examination lo which attention should be drawn in this report in order to enable a proper understanding of the accounts lo be reached. Jack Steer ACA MHA Chartered Accountants Kendal Houso Murley Moss Business Village Oxenholme Road Kendal Cumbria L49 7RL 29 January 2025 Page 9 MIND IN FURNESS LIMITED STATEMENT OF FINANCIAL ACTIVITIES (including Income an(1 Expenditure Accounti FOR THE YEAR ENDED 31 MARCH 2024 Unrestricted Funds Restricted Funds 2024 2023 Income Dtsnab"ons and legacies 31.611 3.452 35,063 99,019 charitab￿ Actwib'e$ 249,914 243.445 493,359 463.274 Shops 69,286 69,286 62.780 Govemment Grants 2,000 Bank Inter8St received 7,644 1,838 Total Incom• 358,455 246,897 605,352 628,911 Expondlturo Shops 62,670 62,670 79,877 On charitable activrties 210,775 341,555 552,330 479,644 Total oxpondltuv• 273,445 341,555 615.000 559,521 N•t Incom• 85,010 {94,6581 19,6481 69,390 Transfers between funds (29,3291 29.329 Net movement In funds 55,681 165,3291 19,6481 69,390 R•conclllatlon of fund$ Total funds brought forward 1.03S.309 88.933 1,124.242 1,054.852 Total funds ¢arrl•d forward 1.090,990 23.604 1,114.594 1,124.242 The statement of financial affairs include$ all gains and los$e$ rewnised in the year Page 10 MIND IN FURNESS LIMITED BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Note Fixed assets Tangible assets 761.034 779.801 Current assets Debtors Cash at bank and in hand 1S9.S86 255 130 182,563 383 865 414.716 566.428 CrndStor8 - amounts falling due within one year 180779 Not current a$$•ts 389 105 385 649 Total assots le¥s curr•nt IlabllSti 1.1 $0.139 1,165,450 CrgdStor¥ -amounts falling due after one year Not ass•t8 1.114.594 1,124.242 Funds of the charity Unrestricted income funds Reslricled income funds 1.090.990 1,035,309 12 Total charity funds 12 1.114.594 1,124,242 Page11 MIND IN FURNESS LIMITED BALANCE SHEET (Gontinued) AS AT 31 MARCH 2024 For the year ending 31 March 2024 the company was entrfed to exemption from audrt under section 477 of the Companies Act 2006 relats'ng to small companies. Directors, responsibl1￿"es". The members have not ￿quire