OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2025-03-31-accounts

Come and play In our children's room. 14 fvMI££ ir8Sttrs' r8prt I 2024125

Contents

----- Start of picture text -----
Reference & administrative information 4
5
Directors’ report
Introduction 6
Charitable objectives 6
Public benefit statement 6
Structure, governance and management 7
Chair’s repor t 8
Our people 11
13
Our strategy 2023 - 2033
13
Our impact
15
Our five year plan
Build a strong, representative network of local connections 16
Clearer and more meaningful communications 18
Strengthen and grow a diverse volunteer community 20
Make build The Mill happen 22
Prove and improve 23
24
Flagship projects
Grow your idea 25
Artworks 26
Community living room 26
----- End of picture text -----

The Mill @ Coppermill

2

Directors’ report & financial statements

Contents

----- Start of picture text -----
27
Groups and activities
28
Other projects at The Mill
The Mill in numbers 29
30
Fundraising
Financial review 31
Summary 32
Reserves policy and financial sustainability 33
Investment policy 34
Risk review 34
Employees 35
Contribution by, and appreciation of, volunteers 35
Independent examiner 35
Small company provisions 35
36
Independent examiner’s report
to the trustees of The Mill @ Coppermill
Statement of financial activities 37
(incorporating the income and expenditure account)
----- End of picture text -----

3

The Mill @ Coppermill

Directors’ report & financial statements

Reference & administrative information

Registered charity name:

THE MILL @ COPPERMILL

Charity No: 1143365

Registered office:

7–11 Coppermill Lane, London E17 7HA

Company Reg. No: 07596426

Directors

The trustees who served the charity as directors during the period were:

Mr Richard Bennett

Ms Sharon Goldman

Ms Bashirat Lawal

Ms Alison Griffin

Ms Tolani Oyesanya

Mr John MacMahon

Ms Pui (Julie) Cheng

Ms Leanne Wightman (to 12 June 2024)

4

Directors’ report & financial statements

The Mill @ Coppermill

ir8Sttrs' r&pcYt

Directors’ report

Introduction

The directors and trustees present their report and financial statements of the charitable company for the year ending 31 March 2025.

The financial statements have been prepared in accordance with the accounting policies set out on page 33 and comply with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Charitable objectives

The objectives of THE MILL @ COPPERMILL “The Mill”) are:

Public benefit statement

In shaping The Mill’s objectives and planning activities, the directors have considered the Charity Commission’s guidance on public benefit, including the guidance on public benefit and feecharging.

The directors give careful consideration to the accessibility and benefit of The Mill for all and prioritise openness and inclusivity to enable this to happen. The Mill’s User Charter supports this, as does ensuring a balance of activities takes place, providing free-access communal public space, and encouraging free or low-cost access for activities and groups.

6

The Mill @ Coppermill Directors’ report & financial statements

Structure, governance and management

Governing document

The charitable company is governed by its memorandum and articles of association, and was incorporated on 7th April 2011 as a company limited by guarantee with no share capital (number 07596426) and, acting entirely as a nonprofit making organisation, has a charitable status, registered as a charity with the Charity Commission on 15 August 2011 (charity number 1143365).

Directors

The directors, as charity trustees, have control over and responsibility for the charitable company and its property and funds. Subject to the provisions of the Companies Act, the memorandum and articles of association, and to any directions given by special resolution, the business of the charity is managed by the directors, who may exercise all the powers of the charitable company. They are unpaid and are required to declare any conflicts of interest in accordance with the law and best practice. The memorandum and articles of association lay out the terms of directorship (trusteeship). Appointment to directorship is on the basis of eligibility, personal competence and local availability, and is made according to nominations received from interested individuals following an open recruitment process. Directors are inducted through training days and through informal and formal meetings with the Chair and Secretary and established or outgoing directors and are provided with an induction pack and other relevant materials to familiarise themselves with the charity’s operations.

Organisational management

The directors are legally responsible for the overall management and control of The Mill. They implement their policies and oversee the day to day management of The Mill through delegated management groups comprising directors, Mill staff and key volunteers. Directors meet each month chaired by their Chair and have regular meetings with the management groups, supported by periodic strategy meetings.

Membership

The subscribers to the Memorandum and Articles of Association are admitted to membership in accordance with the rules made under Article 10, and shall be members of the charitable company. Membership is open only to the directors and is terminated if the member ceases to be a director.

The form and the procedure for applying for membership is to be prescribed by the directors. No person shall be admitted a member of the charitable company unless his/her application is approved by the directors. Under the Memorandum and Articles of Association each Member is required to contribute an amount not exceeding £1 towards the liabilities of the charitable company in the event of it being wound up whilst they are Members, or within one year of them ceasing to be Members.

The Mill @ Coppermill Directors’ report & financial statements

7

ChAir's r&pcYt

Chair’s report

Richard Bennett

Chair of trustees

We are pleased to note that this year showed a continued steady growth in activity at The Mill. Alongside more drop-in users of the Living Room, Children’s Room and Honesty Library, the number and range of groups being run by and for our community also grew. It is hugely rewarding to see (and be part of) so many people creating and participating in such a wonderful range of activities, and we’re very proud of the contribution this makes to the community’s collective and individual wellbeing.

Our regular ‘in-house’ groups – Knitters, Sociable Sewers, Scrabblers, Book Clubbers and others – were surrounded by a growing mix of other Mill users, from parents, carers and toddlers in the Children’s Room to Bollywood dancers, sapphic creative writers, neurodiversity clubbers, singers, readers, quizzers, youth clubbers, laptop repairers, card players, artists - young and old. Many others also took part in various groups, visited the Honesty Library, or simply popped in for a coffee and a chat.

All of these and more form the richness of The Mill, which we’re proud to call the community’s living room.

This report outlines the many special events, groups and activities hosted by The Mill during the year; their diversity is a testament to the mutual support and activism of so many people in our community.

Our Grow Your Idea scheme continued to provide support to members of the community with great ideas for projects and groups. Our community centre is only as good as the people who make things happen here. We see our role as the space where people are encouraged to take the initiative and put forward their ideas, organising and running activities, with support where needed. This enables many people in our community to contribute to making Walthamstow a better place for themselves and their neighbours.

We were pleased, once again, to participate in the Borough’s response to the cost of living crisis, by being one of several providers of a Community Living Room. Our space is always available for drop-in by those wanting company, warmth or a quiet corner; a grant from the council enabled us to add to the resources and activities they could use, and we were pleased that these were very well used, and brought in new participants to other activities.

We are enormously grateful to our volunteers and staff for their creativity and care in enabling all this. We are consistently told, in our surveys and more informal conversations, that The Mill is a hugely welcoming place to visit, and this is down to the smiles and ready engagement of all our people, as old friends and newcomers cross the threshold. There was just one change to our team of staff and freelancers during the year, and while we said farewell to a few volunteers, we were pleased to welcome more new volunteers. We estimate that our volunteers contributed a staggering 14,000 hours to making The Mill run effectively; we are very proud to be truly volunteer-run.

The Mill @ Coppermill Directors’ report & financial statements

9

Our Build The Mill Steering Group worked with external experts and professionals, as well as members of our community, to revise and refine our plans to overhaul our much-loved but tired old building. However, the main prospective source of funds for renovating The Mill was suspended during the General Election campaign, and then closed down by the new government. We have had to change our approach to resourcing the overhaul, seeking smaller amounts from a wider range of donors and doing things in a more piecemeal way. After the amount of work that went into the planning, this is very disappointing, but we remain hopeful that the downstairs spaces – those used by the community – will be improved in the coming couple of years.

This year we set off on the implementation of our refreshed Strategy. The Planning Together process involved many members of our community in identifying our core purpose and goals, and enabling us to identify priorities for the coming years. The new Strategy is now shaping our on-going planning and search for resources, and enables us to prioritise clearly as we move forward. This Directors’ Report is now shaped to reflect these priorities.

involve people from across The Mill’s volunteers and user groups to contribute to plans and developments and to strengthen our work.

We are immensely grateful for the generous support of a range of donors during the year. A complete list appears in this report, but a special mention should be made to the London Borough of Waltham Forest for a number of grants, Clarion Futures, the North London Waste Authority, the National Lottery Community Fund, and Warburton community grants.

The Trustees continued to ensure that we had full oversight of our financial and legal obligations, managed our risks responsibly, and provided appropriate support to The Mill’s staff and volunteers. We met monthly, face-to-face, continuing to strengthen our interactions and build the team. We welcomed new Trustees while sadly saying goodbye to others; all have been, and continue to be, excellent contributors to our governance, functioning as a collective Board as well as supporting Management and Steering Groups, or acting as Officers. We are grateful for the concentration, prudence and creativity they bring to this work despite living often spectacularly busy lives.

Incorporated into all aspects of the Strategy, and integral to its approach, is the important work we have done to review and plan for our capacity to reflect the diversity of Walthamstow’s community and ensure inclusion in all that we do. A wide range of plans are included in the Strategy, and these will be used to continue to strengthen and enhance our work with the community. We have continued our regular Mill Meet-Up sessions, which enable us to

10

The Mill @ Coppermill

Directors’ report & financial statements

Our people

The Trustees appreciate the contribution made by its people, without which the wonderful spirit and impact of The Mill could not be what it is.

Our small and dedicated staff team continued to provide support in running a volunteer-led organisation, supporting volunteers through the provision of a safe workplace and ensuring visitors and members of the local community can access the activities safely.

We welcomed two new freelancers to the team; Helen Emara and Alastair Ball after Andrew Murray and Helen Hunte left to take up new roles.

Our People group continued to review and improve our HR Policies and procedures, updating existing policies and introducing new ones as required.

Employees And freelancers

Employees and freelance staff who served the charity during the period were:

Natasha McFadzean

Centre Manager

Helen Hunte

Fundraising & Development Associate (until November 2024)

Victoria Bureyko Administration Officer

Alastair Ball

Grants Fundraiser (from November 2024)

Kim Dexter

Community Organiser

Andrew Murray Finance Officer (until July 2024)

Richard Ling

Communications Coordinator

Helen Emara

Finance Officer (from June 2024)

11

The Mill @ Coppermill Directors’ report & financial statements

Our s4YAt zozs-zos

Our strategy

2023-2033

Our vision is of a resilient, thriving community, and our mission is to provide a welcoming, positive and inclusive space at the heart of the area. We work as part of the community to make this happen.

capture and communicate our impact, and we are proud of the work that The Mill has done collectively to take steps forward with this during this year. In this section, we will share how people have made things happen and how we think these activities make a contribution to the three impact areas shown in the diagram which surround our overarching vision at the heart.

The new strategy has given us the space to think creatively about how we create impact now, our future ambitions for growing impact and the practical steps we need to take over the next ten years. This section is split in two; the first focuses on the impact areas in our theory of change, this is where you can find out about how The Mill and its people have been making things happen this year. The second section looks at the progress The Mill as an organisation has made towards achieving the priorities and goals set out in our five year plan.

Our community centre is only as good as the people who keep it going and make things happen. With asset-based community development values at the forefront of our activities and operations, we see our role in the community as a place where people are encouraged to take the initiative and put forward their ideas, and a space to organise and run projects and schemes which facilitate our values to give back to the community. See overleaf for the highlights of what we have done this year as part of our ‘flagship projects’ as well as groups and activities. You can also find some key statistics on page 29, which tell the story of overall visitors to The Mill.

Our impact

All of our groups, projects, events and activities are developed by local people who want to provide inclusive opportunities for the benefit of the community, this is the heart of The Mill. This is the second year of our journey towards creating space, systems and organisational culture to

A resilient, thriving community at the heart of Walthamstow

A community where people grow and build resilience

An active people led community

A welcoming & connected community inclusive of everyone

13

The Mill @ Coppermill Directors’ report & financial statements

Our *iv& zozs-zo fir

Our five year plan

Our five year plan includes five Development Priorities (DPs) identified by staff, trustees and volunteers, which guide our operations and enabling activity.

Overleaf is a summary of our progress against the Development Priorities this year. Each Development Priority has a set of goals agreed by Mill People and Trustees which we will work towards between now and March 2028. We have been able to take steps forward with many of our goals this year. Other goals we have planned activities for in the latter years of our Five Year Plan.

The Mill offers a wonderful, wellmaintained space with a friendly and inclusive atmosphere. It’s a hub for the local community. Mevy Quereshi

DP1

Build a strong, representative network of local connections

DP2

Clearer and more meaningful communications

DP4

Make ‘Build The Mill’ happen

DP5

Prove and improve

DP3

Strengthen and grow a diverse volunteer community

15

The Mill @ Coppermill Directors’ report & financial statements

DP1: Build a strong, representative network of local connections

Our Community Living Room activities continued to encourage a growing range of new users of our facilities to cross the threshold for the first time. See our section on The Mill in numbers on page 29 for further information.

A wider, more diverse range of activities happen at The Mill that reflect our community

We have been sharing our leaflets and posters in local community spaces and noticeboards and reached out to some of these spaces in an effort to reach more diverse audiences, identifying places like Blackhorse Road Baptist Church (also home to Waltham Forest Migrant Action) as spots to further share about The Mill. On social media, we have connected and sought support from many local businesses and influencers, successfully building relationships with the likes of Afrobbean Kitchen, WIILMA and Waltham Forest Women's Network, who regularly share about our volunteer opportunities and happenings at The Mill.

The Mill has a very active and engaged network of connections but we want to further build and strengthen the network to reach more people in our community, who we can help to make things happen for themselves and their community. During this year we have made progress on the following goals.

A wider, more diverse range of people visit and are involved at The Mill

Our Equality, Diversity and Inclusion (EDI) review produced an action plan which helped us to prepare for the changes we need to make to bring in a wider, more diverse range of people to The Mill. Volunteers led on popular events which included our winter event, quiz night and plant sale. Repair cafes continued, which attracted a new demographic of older men to The Mill. Two new neurodiverse groups began at The Mill and Stories and Supper enabled residents with a refugee background to share their experiences with others.

16

The Mill @ Coppermill Directors’ report & financial statements

DP1: Build a strong, representative network of local connections

Influence local decision making through being part of a consistent, collective voice with other voluntary sector organisations

Throughout the year, The Mill has made a significant contribution to efforts to create a new Council for Voluntary Service (CVS) in Waltham Forest. The Mill provided a Co-Chair for the Transition Board developing the CVS, working closely with a range of other voluntary and community organisations in supporting the CVS’s design and planning. By the end of the year, we were contributing to Charity Commission registrations, and to the selection and interviewing processes for the first CVS staff. This investment of The Mill's time is in the expectation that, with a new CVS in place, we can be an effective part of its work, including the development of a clear collective voice for the sector.

Develop a range of external partnerships, increasing access into The Mill

We have started what we hope will be a new partnership with Soho Theatre in the build-up to its opening of Soho Theatre Walthamstow, after they ran workshops at The Mill following a consultation with us on reaching our regular users. We also hold a continued partnership with Forest Fixers delivering workshops for fixers and the general public at The Mill and have strengthened relationships with several local businesses through our targeted fundraising drives; our collaboration with NBAM CIC, a tenant of The Mill which also delivers important creative workshops for neurodiverse members of our community; The Fermentarium CIC is also a valued regular partner. We are conscious that the more proactive approach to developing new partnerships, embedded in our strategy, requires increased investment of staff time, and have begun the process of securing resources to enable this.

17

The Mill @ Coppermill Directors’ report & financial statements

DP2: Clearer and more meaningful communications

The Mill makes a positive difference to people and the community. We’re committed to sharing this impact in consistent and meaningful ways. Aiming to reach, inspire, and engage people of all kinds across Walthamstow and beyond.

This year, we ran two campaigns ‘Fund The Mill’ and ‘Raise The Roof’. These campaigns gave us the opportunity to highlight not only our impact but also that we are a much-loved and needed community space. Bringing to life stories from volunteers, users, local supporters and businesses, and turning this into generous donations in support of The Mill.

Expand The Mill’s capacity and effectiveness in doing external communications

Better understand and address the specific needs and barriers to engaging with The Mill from its local communities

This has not been a development focus this year. However, we have celebrated the success of groups like Lez Get Writing, Tapping Workshop (for parents/carers with disabled children), Neurodiversity Social Club, Bollywood Fitness and Chair Fit (for all ages and abilities),. The ‘Heroes’ exhibition also included people of diverse heritage including Benjamin Zephanyr, Queen Elizabeth II, Morgan Freeman and Malala Yousafzai. Further reaffirming The Mill as being a safe and inclusive place for everyone, and importantly open to other groups in the area.

We expanded our visual storytelling by recruiting volunteer photographers, helping us grow our photography library. This enabled us to capture more up-to-date images of longstanding groups and community events such as the Plant Sale. Sharing these fresh images on social media boosted engagement, with our community responding positively to seeing familiar faces and activities.

Our ‘Raise The Roof’ Crowdfunder prize draw campaign invited support from the local community to help fund essential repairs to The Mill’s roof. With contributions from 14 local businesses who donated prizes, and generous donations from visitors and local residents, the campaign raised £2,745 . This success was celebrated in the local press and amplified by local influencers on social media, highlighting the strength of our community connections. Furthering our ability to turn storytelling into meaningful action.

18

The Mill @ Coppermill Directors’ report & financial statements

DP2: Clearer and more meaningful communications

Improve The Mill’s materials and communications content to meet all of our audiences’ needs

Following last year’s website restructure, we have continued to refine copy on key pages to be more succinct and easy to read. More comprehensive data is being tracked across The Mill’s website, Google Adwords, Mailchimp and social media channels. We are looking at how to establish more useful longer term benchmarks in order to show progress beyond the monthly data recorded.

Website users and Instagram showed the most significant growth, with Instagram reach increasing by 266% and website users rising by 33%. This can be attributed to more engaging content, an increase in the number of Reels shared and improved visuals which get more traction. The ‘Raise The Roof’ prize draw campaign also saw many businesses as well as supporters sharing about the campaign, reaching a wider audience and growing awareness. Along with other efforts and happenings at The Mill like the E17 Arts Trail, increasing visits to The Mill's website. Mailchimp subscriber numbers remained relatively stable, while email engagement improved with a 7% rise in open rates showing that audiences are interested in what’s happening at The Mill and the campaigns we run. Facebook also remains a stable comms channel.

Websit e 202 3-24 202 4-25 Chang e
Users 15,133 20,101 33%
Total Page Views 57,595 59,393 3%
Faceboo k 202 3-24 202 4-25 Chang e
Page Followers 2,979 3009 1%
Reach 29,144 29,857 2%
I nstagram 202 3-24 202 4-25 Chang e
Followers 3182 3790 19%
Reach 5931 21,698 266%
Mailing List s Mill News (Jan 2023) Mill News (Jan 2024) Growth
Subscribers Mill News 1022 1000 -2%
Average Open Rate Mill News 34.40% 41.00% 7%
Subscribers artworks 259 273 5%

19

The Mill @ Coppermill Directors’ report & financial statements

DP3: Strengthen and grow a diverse volunteer community

the knowledge needed for informed decision making in the future. Topics for group discussion in this year have included plans for the building, how to promote The Mill, events, fundraising, and the role of trustees.

Have a wider range of opportunities and roles for people to get involved

We continued to work with volunteers to harness and develop their skills and talents and create opportunities for participation. The Mill recognises that volunteering is an individual choice and that volunteers often like to have more agency about how they make a difference in their community, and when and how they volunteer. With this in mind we have developed and expanded our volunteering roles by offering one off volunteering opportunities for people who are time poor but keen to contribute something to their community. These micro volunteering sessions have included a Magic show, Self portrait drawing and a talk on local wildlife.

This year we welcomed 22 new volunteers

Volunteers are a crucial part of keeping The Mill running and making things happen within the building. We recognise the importance of the contribution that volunteers make and that they have important insights and ideas that will help us to continue to develop and grow. Our goals are about us working more closely with a diverse and growing group of volunteers and we share how we are working towards each goal below.

Opportunities for volunteers to participate in decision making at The Mill

The revised version of our yearly volunteer survey has provided more opportunity for volunteers to have an input about their volunteering and decisions made around this. In addition to this, The Mill Meet Up met four times during the year, bringing together volunteers and Mill users to learn more about how The Mill works, and find out about future plans. Here, they can meet others, share information, ask questions and make suggestions, giving our volunteers

20

The Mill @ Coppermill Directors’ report & financial statements

DP3: Strengthen and grow a diverse volunteer community

Understand our volunteers’ strengths, interests and skills and what support our volunteers need.

This year, we updated the format of our yearly volunteer survey to help us understand our volunteers’ motivations and support needs more thoroughly. As a result of these changes, we have been better able to identify training and support by offering extra training in IT, dealing with challenging situations and bystander training. We have done a considerable amount of work around Safeguarding training so that our volunteers feel supported and confident in ensuring that they keep themselves and others safe whilst volunteering at The Mill. We have also offered one-to-one and group support for those volunteers who request it.

Some responses to the question of what people like about volunteering at The Mill from the Volunteer survey

“Being part of the team that keeps The Mill going, having a responsible and interesting role”.

“Being around such a positive and welcoming bunch of people gives me a lift”

“I have made friends amongst staff and other volunteers. And - I am able to help others in the local community when I am on reception. I know The Mill is much valued by the local community, and I am pleased that I make a contribution to this. I am also pleased to be part of the Art Works Team - as The Mill is very well known, and valued, as major contributor to creative activities in Waltham Forest”

A diverse and engaged volunteer group

We have continued to work to our Equality, Diversity and Inclusion (EDI) action plan by making some of the changes suggested there. For example: improving support for disabled volunteers to include travel costs and sharing our call out for volunteers with a wider range of local organisations using promotional materials that reflect the diversity of our community. We have also developed new, more flexible volunteer roles which has increased the diversity of our volunteer pool. We have responded to the needs and wishes of our community by using our learning from the results of our snapshot survey to guide our decision-making about what happens at The Mill.

21

The Mill @ Coppermill Directors’ report & financial statements

DP4: Make ‘Build The Mill’ happen

Our building is our most important resource: it is where people get connected, get involved, get creative and make things happen. Hiring out our space also provides us with essential income. We want it to be welcoming, well-equipped, comfortable and safe for all our users, and be available for a wide range of uses.

We have made progress with our refurbishment project

Last year, we made considerable progress with our capital refurbishment project. Our project steering group, made up of staff, trustees and expert volunteers (structural engineer and retired architect) appointed a new architect, John Stack, to further refine the plans. With the support of Locality, through the UK Government’s Community Ownership Fund Support Programme, the steering group commissioned a range of essential surveys and an up to date cost plan and agreed an overall refurbishment plan.

However, the onset of a general election and change of government resulted in the abandonment of the Community Ownership Fund before The Mill was able to complete the application process. This has been a major setback for our refurbishment project, as the Fund was seen as the primary source of resources to kick-start other fund sourcing. We have had to rethink our resourcing approach to this muchneeded project.

Fortunately, by the end of the year, we had secured funding from the National Lottery’s Awards For All fund, for some essential repairs to the flat roof at the rear of the building. This will also enable a refreshed look for the Garden Room and Meeting Room, making both significantly more attractive for users; we hope that this will result in increased room hire rates.

Community and stakeholders have buy in

The Mill Meet Up group discuss accessibility requirements and other key features of the refurbishment, providing important feedback that has helped with the details of design, including the need for more accessible toilets, an automatic entrance door, a designated buggy park, more comfortable furniture, better kitchen facilities and storage. We would like to thank all groups for sharing their valuable thoughts in insights.

We have started to think about how we measure how changes to the building will improve diversity and inclusion of beneficiaries

During this time, we have worked together with staff and volunteers leading Prove and Improve at The Mill to develop approaches to data collection which will enable us to measure impact of the changes to the building on our existing and future beneficiaries.

We have worked towards achieving our funding targets

The realisation of the project is dependent on significant funding. We have done substantial work on the capital components for another grant funding proposal, which will be decided in 2025/26. If successful, this would enable delivery of almost all of our original plans for ground-floor refurbishment. Finding resources for rationalising office spaces for rent upstairs remains a considerable challenge.

Directors’ report & financial statements

The Mill @ Coppermill

22

DP5: Prove and improve

We are committed to developing and improving

our impact practice and recognise that as well as practical tasks such as reviewing our data collection approaches, we also need to create a learning culture across The Mill. We have taken initial steps forward in the first year.

We are being continually curious about what The Mill and the local community does so that we can all learn and change where needed.

We reviewed and made changes to the volunteer survey. We did this with the theory of change and evaluation framework in mind while in consultation with our Community Organiser as the staff lead in charge of the volunteer survey.

We are working towards creating evaluation tools and processes that are right for The Mill and the infrastructure and confidence needed to implement them.

We are working towards routinely evaluating our impact across our priority areas.

The staff, trustees and volunteers steered by the strategy group have worked on developing a delivery plan for each of our five DPs which is one of the ways in which we are creating a learning culture. Each DP has a group of individuals responsible for planning and delivery with representation from a member of staff, a trustee and volunteer in each. The plans will enable us to continuously learn and develop.

Share what we learn from our evaluation with internal and external stakeholders even if we find that something didn't work.

We shared the results of the volunteer survey, showing where changes linked to wider volunteering research had been made with the staff and trustees team.

We completed a data collection tools review and worked with the DP3 group to review the Volunteer Survey and make improvements to it.

23

The Mill @ Coppermill Directors’ report & financial statements

FIA skip

Flagship projects

Grow Your Idea

Since we opened our doors, one of our missions’ has been to support local groups and individuals to grow, through our Grow Your Idea community competition. We have continued to run this popular programme providing opportunities and support for local people/entrepreneurs to get involved by using their interests and specialist skills to run short term group activities. Grow Your Idea puts into practice what The Mill is all about: supporting and encouraging people to put forward their ideas for activities and events that benefit the local community and to take action to make them a reality. These projects have offered participants a wide range of creative and wellbeing workshops throughout the year, with many of these projects continuing to benefit the community beyond the GYI period.

Examples of Grow Your Idea projects this year:

Singing for Fun

An informal group for anyone who enjoys singing.

Pilates

Free pilates classes to foster a deeper connection between mind and body.

Friday Calm Collective

Breathwork classes to support mental and emotional wellbeing.

Make Your Mark

Weekly drawing classes for all abilities, to relax, learn, focus and get creative.

Lez Get Writing

A friendly and welcoming sapphic writing group.

“The support was great – it was really helpful to talk my plan through with Kim, and to have the practical support with room hire, marketing and general procedures. It felt just right to me – I was given space to manage my project myself, but plenty of infrastructure, support, and guidance.”

----- Start of picture text -----
Lez Get Writing
----- End of picture text -----

25

The Mill @ Coppermill Directors’ report & financial statements

Art Works

The visual arts are at the heart of creative activity at The Mill. From the start, the Art Works volunteer team of creatives has planned and delivered a wide-ranging annual programme of events and activities. Central to this is a commitment to inclusion in its widest sense: inviting local people of all ages, abilities and from across our diverse community to take part in creating art together with others.

This volunteer led group curated six exhibitions over the year, led art workshops for children during term time and a weekly Sunday drawing group further raised £2,418 for The Mill through activity donations.

The Mill is grateful to all volunteers for the hard work that goes into the organisation of exhibitions and preparation and delivery of art workshops.

Community Living Room

Funding from the London Borough of Waltham Forest contributed to the core costs of keeping the Community Living Room and The Mill going between October 2024 and March 2025. Funding was given for utilities so that we could continue to be a warm space. In addition, we received funding for newspapers and refreshments.

Over 5,420 visitors between 23rd November 2024 and 31st March 2025 benefited from the Community Living Room.

26

Directors’ report & financial statements

The Mill @ Coppermill

Groups and activities

The Neurodiversity Social Club

A free-to-attend parent/carer-led group of Waltham Forest residents with neurodiverse young people aged 10-17, now into its third year - this club was set up through Grow Your Idea in 2022. Most of the young people have a diagnosis of autism, ADHD, dyspraxia, dyslexia, etc. and are attending mainstream school and finding it difficult. Through peer and parental support, the social club aims to build community and encourage friendships in a safe and understanding space, encouraging interaction using simple board/table-top games, The club meets monthly with 20-25 attendees.

Eco Tots

Walthamstow Eco Tots - a group for parents concerned about the climate crisis. Open to anyone with a child under 2, the group met once a month to enjoy fun with their small children whilst sharing knowledge and ideas about how to create a more sustainable world for children everywhere. A themed swap and share took place each month alongside a monthly focus, sometimes with speakers, for example, a green cleaning workshop!

Lez Get Writing

Lez Get Writing started at The Mill in September with support from The Mill’s Grow Your Idea scheme. A monthly creative writing workshop for lesbians and bisexual women, trans and non-binary people. Newcomers and experienced writers were invited to spend time together in a supportive, sapphic writing workshop. With each session offering a mix of quiet time to write and chances to reflect and connect. After the initial 3 sessions, Emma, the group leader, joined The Mill’s volunteer team and enrolled as a volunteer.

“Emma always brings inventive ways of getting us to flex our creative muscles and get writing.”

“I liked how unjudged I felt during this session – everyone is so welcoming, open, and supportive of each other.”

“Thank you so much – this has been the best pay what you can activity I have ever attended.”

The Mill @ Coppermill Directors’ report & financial statements

27

Other projects at The Mill

Magic, Myths and Miracles

Neesha Badhan Arts Management CIC is a not-for-profit organisation rooted in the belief that creativity can transform lives and communities and it has a long history of running programmes at The Mill. With sessions funded by the National Lottery Community Fund, it brought people together to explore art, challenge perceptions and spark creativity. Participants experimented with different styles and themes, focusing on the joy of the creative process, with each session providing a safe and inclusive space for adults with disabilities to connect, express themselves and discover the magic in making art. The project culminated in a public exhibition showcasing the participants work and celebrating their creativity.

Repair Cafe

Partnering with The Mill, The Forest Fixers received further funding from The North London Waste Authority to continue to develop and promote repair in Waltham Forest, diverting broken electrical appliances from the waste stream by training and developing a team of fixers.

Six repair cafes were held at The Mill and 8 pop-up repair cafes were held at other venues across the borough. There was an average of 5 fixers and 10 guests at each cafe. Over 207 appliances were assessed (at Repair Cafes and skill-sharing sessions), exceeding their target of at least 70 appliances.

The original target to fix at least 40 appliances was smashed with more than 100 appliances fixed, preventing 291kg of waste and saving 3753kg of CO2 from being discharged into the atmosphere (statistics from Restarters.net).

The increasing speed at which the repair cafes get booked up indicates that many people are now saving their broken appliances for the next repair café, rather than throwing them away.

Chill Out/Open Doors Club

Free drop-in sessions for children aged 10–16 who live in the St. James Street Big Local area. Established in March 2019, this popular group received funding from The National Lottery Awards for All, delivered through the Waltham Forest Arts in Education Network (WFAEN) to continue providing a much needed hang out space and weekly activities.

28

The Mill @ Coppermill Directors’ report & financial statements

The Mill in numbers

Visits

The data shows how many people used our free spaces. This data was collected to provide information to the London Borough of Waltham Forest and Clarion who funded The Mill to be a warm space. This data does not include people who came to The Mill to attend a paid for activity such as a children’s class, foreign language lesson etc.

The data was collected by reception volunteers who used a tally chart to count how many people came into The Mill and which part of our space they used the most. This means that someone who primarily came to use the Children’s Room would have been counted under the Children’s Room tally even if they also used the Living Room and/or other spaces.

Month/Year Living Room Children’s Room Honesty Library Other Total
November 86 165 12 88 351
December 333 458 27 134 952
January 377 641 55 259 1,332
February 405 720 66 264 1,455
March 451 505 64 310 1,330
TOTAL 1,652 2,489 224 1,055 5,420

This data shows us that there was an average of 56 visitors per day using our free spaces only with more visiting on weekdays than on the weekends (partly due to shorter opening hours at the weekend). Visitors attending pre planned activities and groups have not been recorded in this data.

In May 2024, we held a snapshot survey during one week.

We counted 616 people came through the doors in one week and 245 questionnaires were completed.

We found that:

Saturday was the most popular day to visit (during that week, we had a fundraising plant sale)

The most popular reason to visit was to attend an activity

Our most regular visitors are families (34%), retirees (22%), and women (69%) with 18 different languages spoken

The main benefit of visiting The Mill is to meet and connect with other people

18.37% of visitors have a disability, impairment or long-term health condition

46% of visitors said that they visit at least once or twice a week

34% of visitors have been coming to The Mill for more than 5 years

Directors’ report & financial statements

29

The Mill @ Coppermill

Fundraising

This year we are delighted to thank the many trusts and foundations whose generous support has enabled The Mill to thrive. Grants have made possible a wide range of projects, from creative arts programmes to practical community initiatives, as well as vital contributions towards our core running costs.

We would like to thank:

North London Waste Authority for funding the repair cafes.

Clarion Futures and London Borough of Waltham Forest for supporting the Warm Welcome project.

National Lottery Community Fund who gave a grant to the Raise the Roof campaign.

Warburtons Community Grants who supported the Community Living Room.

With the support of these organisations and a number of smaller funders, we have been able to continue offering free, welcoming and inclusive spaces for local people.

In addition to project funding, several funders made unrestricted or core cost contributions, which are especially valuable in keeping The Mill open and accessible to all. We are particularly grateful for the substantial grant received from Garfield Weston Foundation , which supported our ongoing running costs, and to Leathersellers’ Foundation and Yorkshire Building Society who recognised the importance of supporting our dayto-day operations.

We would also like to thank our Friends of The Mill and individual supporters, whose regular and one-off donations provide a steady source of unrestricted income. Every gift, large or small, helps us sustain this much-loved community hub in Walthamstow.

30

Directors’ report & financial statements

The Mill @ Coppermill

FirtArtsiA£ r&vi&w

Financial review

Summary

In the year 2024-2025, the charitable company had a total income of £136,161 (2023-24: £116,697), and a total expenditure of £138,514 (2023-24: £155,249). There was a deficit of £2,354 (2023-24 was a deficit of £38,551).

The 2024/25 financial year was a successful year of fundraising, business development, and operations, in what proved to be continuing challenging economic conditions for The Mill and our community.

Whereas we ended this year with a small deficit, this was controlled and steered throughout the year as an appropriate use of some of our reserves. Our overall financial position, the generosity of our funders, and the incredible dedication and hard work of our staff and volunteers have enabled us to absorb/offset increases in operational costs while remaining within the terms of our reserves policy, and be overall in a good financial position as we continue to look forward to maximising our impact against our core objectives.

32

Directors’ report & financial statements

The Mill @ Coppermill

Financial review

Funds and reserves

Total funds carried forward at the end of this year were £98,276 (for the year 2023-2024 the total was £100,630). This comprised of £20,950 restricted funds and £77,326 unrestricted funds, of which £8,500 were designated reserves and £47,326 were general reserves (for the year 20232024 there were £12,885 restricted funds and £87,745 unrestricted funds of which £74,366 were designated and £13,379 were general reserves).

Reserves policy & financial sustainability

It is the policy of the charitable company to maintain reserves at a level to provide sufficient funds to cover unforeseen circumstances. The Reserves Policy of the company, as reviewed by the trustees (directors) is:

The free, undesignated reserves at the end of the year were £47,326 (2023-2024: £13,379), which supports between three and six months of core running costs.

Our reserves position continues to have the attention of the Trustees and of staff, recognising The Mill’s need to continue to be prudent with spend, and to continue to monitor our reserves going forward. In addition, “The Mill Financial Sustainability Group” was formed to help ensure The Mill:

33

The Mill @ Coppermill Directors’ report & financial statements

Financial review

Investment policy

There are no restrictions on the charitable company’s power to invest. Investment is not part of The Mill’s current financial strategy.

Risk review

The trustees (directors) are aware of their obligations to make a statement in respect of the management of risks faced by The Mill. A risk register has been established, is regularly reviewed, and steps are taken to mitigate the risks identified. Funding risk is continuously addressed through a fundraising strategy that seeks to achieve funding spread, by monitoring reserve levels and by ensuring controls over key financial systems. The trustees engage experts to support this process, including financial accounting and reporting.

Financial

The key risks this year were largely unchanged from the previous year, namely operational, financial, community and strategic risks around inflation and rising costs. The impact of price increases and the increased challenges in securing income via fundraising continued from the previous year, this has remained the focus of trustee and staff decision making throughout the year. Careful financial management is in place with frequent review of budget and expenditure, and we are grateful for the financial expertise of our Finance Officer and our Financial Sustainability group, and our board for supplementing the work of the staff team in this regard. Given our reserves and end of year deficit, these risks will continue to be closely monitored in the coming year.

Safeguarding of vulnerable adult service users and our staff members

Our Safeguarding policy is in place and we will continue to review it regularly. We have had a focus on making sure that our volunteers are upto-date by offering safeguarding awareness sessions and our staff continue to undergo training.

GDPR

Training has been undertaken by staff and the appropriate policies are in place. These policies are reviewed regularly and will be updated when appropriate.

34

The Mill @ Coppermill Directors’ report & financial statements

Financial review

Employees

The Mill strives to be an equal opportunities employer and applies objective criteria to assess merit. It aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, race, colour, nationality, religion, ethnic or national origin, gender, marital status, sexual orientation or disability.

Selection criteria and procedures are in place to ensure that individuals are selected, promoted and treated based on their relevant merits and abilities. The Mill is extremely grateful to its team of employees for all their excellent work.

Contribution by, and appreciation of, volunteers

The trustees would like to place on record the significant contributions of the volunteers of The Mill in securing further funding and in the delivery of the community centre activities, which will help the local community and future generations. The Mill would not operate without its volunteers.

Volunteers are involved in several innovative ways to enable The Mill to make the most of the skills and willingness of a wide range of people, from experts in fundraising and communications who work in special teams. For every person who wants to gain new work experience, there is someone who is happy to share theirs. Some run groups and others provide a friendly face at reception, and each and every person who has volunteered and volunteers with The Mill has made a positive contribution to The Mill achieving its aims.

Independent examiner

Waqas Hussain ACCA has been appointed as independent examiner for this accounting period.

Small company provisions

This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies’ exemption.

Registered office:

7-11 Coppermill Lane Walthamstow London E17 7HA

Signed on behalf of the trustees

John MacMahon

(Director and Treasurer)

35

The Mill @ Coppermill Directors’ report & financial statements

Independent examiner’s report to the trustees of The Mill @ Coppermill

I report to the charity trustees on my examination of the accounts of The Mill @ Coppermill (“The Mill”) for the year ended 31 March 2025.

Responsibilities and basis of report

As The Mill’s trustees (who are also the directors of the company for the purposes of company law), you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (“the 2006 Act”).

Having satisfied myself that the accounts of The Mill are not required to be audited for this year under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act.

Independent examiner’s statement

I have completed my examination. I confirm that no material matters have come to my attention which gives me cause to believe that:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Name: Waqas Hussain FCCA

Address: 10 Knebworth Avenue, Walthamstow, London, E17 5AJ Date: 03/11/2025

Signed:

36

Directors’ report & financial statements

The Mill @ Coppermill

Statement of financial activities (incorporating the income and expenditure account)

For the year ended 31 March 2025

2025 2024
Unrestricted Restricted Total Total
Funds Funds Funds Funds
Note £ £ £ £
Incoming resources
Incoming resources from
generated funds
Voluntary Income 2 32,257 36,946 69,203 59,753
Activities for Generating Funds 2 14,010 - 14,010 9,984
Incoming resources from
charitable activities 2 52,948 52,948 46,961
Total incoming resources 2 99,214 36,946 136,161 116,697
Resources expended
Fundraising Costs
Charitable Expenditure
Community Centre Programmes 3 166,081 (28,067) 138,014 153,649
Governance Costs 3 500 500 1,600
Total resources expended 166,581 (28,067) 138,514 155,249
Net Incoming Resources
Net Income for the Year (67,367) 65,014 (2,354) (38,551)
Total Funds at the start of the year 87,745 12,884 100,629 139,181
Total Funds at the end of the year 20,378 77,898 98,276 100,630

37

The Mill @ Coppermill Directors’ report & financial statements

Statement of financial position

at 31 March 2025

2025 2024
Note £ £
Fixed Assets
Tangible Fixed Assets 8 1,400 2,100
Current Assets
Debtors & Prepayments 9 12,490 11,084
Bank & Cash at hand 90,856 98,357
103,346 109,441
Creditors: amounts falling due within one year 10 (6,470) (10,911)
Net current assets 96,876 98,530
Net Assets 12 98,276 100,630
Funds
RestrictedFunds 20,950 12,885
Unrestricted Funds 77,326 87,745
Total Funds 12 98,276 100,630

For the year ended 31 March 2025

the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. The members have not required the charity to obtain an audit of its accounts for the year in question in accordance with section 476.

The trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts.

These accounts have been prepared in accordance with the provisions applicable to small companies subject to the small companies regime and in accordance with FRS102 SORP.

These financial statements were approved by the members of the directors and authorised for issue on the 11 December 2025 and are signed on their behalf by:

38

The Mill @ Coppermill Directors’ report & financial statements

Statement of financial position

at 31 March 2025

2. Total incoming resources

Grant Activity Other 2025 2024
Analysis of Incoming Resources Income Income Income Total Total
£ £ £ £ £
Community Centre Programmes 58,446 66,957 10,757 136,161 116,697
2025 2024
Unrestricted Restricted Total Total
Voluntary Income £ £ £ £
Grants & Donations
Warm welcome LBWF - Community
Livingrooms
2,250 2,250 8,600
LBWF Community Ward Funding –
St Jamesward (littlefreelibrary)
- - 125
Clarion Futures-Warm Welcome 1,705 1,705 5,000
Tesco-Children's Room at The Mill - - 500
Adult Art Workshop - Co-op Local
CommunityFund
- - 2,022
Repair cafe - NLWA North London
CommunityFund
12,041 12,041 7,535
LBWF Community Chest –
Beyond Appearances
- - 6,722
Holiday Art Club-LBWF CWF - - 1,334
COF Revenue Support Grant - - 8,421
Leathersellers Foundation 5,000 5,000 -
Garfield Weston Foundation 15,000 15,000 -
Yorkshire Building Society 1,000 1,000 -
NLCF Awards for All-Raise the Roof 20,000 20,000 -
Co-Op Grant 500 500 -
Lez Get Writing 950 950 -
Total Grants 21,500 36,946 58,446 40,258
Other Donations 10,757 - 10,757 19,494
Total Voluntary Income 32,257 36,946 69,203 59,753
Activities for Generating Funds and
income from Charitable Activities
Fund Generation 14,010 - 14,010 9,984
Hiring Income 52,948 - 52,948 46,961
Total Incoming from
Charitable Activities
66,957 - 66,957 56,945
Investment Income
Bank Interest - - - -
Total Income 99,214 36,946 136,161 116,697

39

The Mill @ Coppermill Directors’ report & financial statements

Statement of financial position

at 31 March 2025

3. Total resources expended

3. Total resources expended
Direct Support 2025 2024
Costs Costs Total Total
Charitable Expenditure £ £ £ £
Community Centre Programmes 110,838 27,176 138,014 153,649
Total Charitable Expenditure 110,838 27,176 138,014 153,649
Governance - 500 500 1,600
Total Costs 110,838 27,676 138,514 155,249
3(a) Governance Costs 2025 2024
These comprise the following: Total Total
£ £
Independent Examiner's Fees 500 1,000
Professional Fees - 600
500 1,600
3(b) Direct Costs 2025 2024
£ £
Fundraising Costs 8,932 2,254
Wages 70,193 69,261
Other Staff Costs 414 483
Volunteer Costs 194 661
Health & Safety - 47
Projects & Consultancy Expenditure 28,067 50,606
Merchandise for Resale Cost 939 953
Activities Costs 1,810 1,649
Other Costs 289 281
Total Direct Costs 110,838 126,195
3(c) Support Costs 2025 2024
£ £
Rent and Rates 7,726 6,050
Heat & Light 6,179 7,593
Printing & Stationery 146 245
Telephone & Computer Consumables 1,951 2,127
Building Maintenance & Cleaning 5,561 5,752
Insurance 995 899
General Expenses 162 143
Depreciation–Plant & Machinery - -
Depreciation–Fixtures & Fittings 700 700
Accountancy 3,757 3,945
Total Support Costs 27,176 27,453

40

The Mill @ Coppermill Directors’ report & financial statements

Statement of financial position

at 31 March 2025

4. Expenditure analysis

4. Expenditure analysis
Wages Other 2025 2024
£ £ £ £
Restricted
Build the Mill 8,752 8,752 20,609
Grow your Idea (High St Ward Forum) - - 25
10 years on (NLCF) - - 15,619
NLCF Awards for All-Chill Out Zone - - 1,200
Warm welcome LBWF-Community Living rooms 5,017 5,017 5,833
Clarion Futures-Warm Welcome 955 944 1,899 5,000
Adult Art Workshop-Co-op Local Community Fund 2,022 2,022 500
Repair cafe-NLWA North London Community Fund 12,472 12,472 7,104
COF Revenue Support Grant 7,470 7,470 951
NLCF Awards for All-Raise the Roof - -
Lez Get Writing - -
Total Restricted 955 36,678 37,633 56,840
Unrestricted
General 69,238 31,643 100,881 90,587
Total Unrestricted 69,238 31,643 100,881 90,587
Total Expenditure 70,193 68,321 138,514 155,249

41

The Mill @ Coppermill Directors’ report & financial statements

Statement of financial position

at 31 March 2025

5. Net incoming resources

2025 2024
This is stated after charging: £ £
Independent Examiner's Fees 500 1000
500 1,000
6. Staff costs and emoluments
Total staff costs were as follows: 2025
£
2024
£
Gross pay 68,219 67,379
Employer’s National Insurance - -
Employer’s Pension Costs 1,974 1,881
Total 70,193 69,261
No employee received emoluments of more than £60,000 in this or the
previous year.
2025 2024
Average number of employees during the year was: 4 4

7. Directors And Related Party Transactions

7. Directors And Related Party Transactions 2025 2024
£ £
-
-

There were no payments made during the year to Directors and related parties (2024: nil).

8. Tangible fixed assets

8. Tangible fixed assets
Plant and Fixtures and
Machinery Fittings Total
£ £ £
Cost:
At 1 April 2024 - 2,800 2,800
Additions -
Disposals - -
At 31 March 2025 - 2,800 2,800
Depreciation:
At 1 April 2024 - 700 700
Charge for the Year 700 700
Disposals - -
At 31 March 2025 - 1,400 1,400
Net book value:
At 1 April 2024 - 2,100 2,100
At 31 March 2025 - 1,400 1,400

42

Directors’ report & financial statements

The Mill @ Coppermill

Statement of financial position

at 31 March 2025

8. Debtors and prepayments

8. Debtors and prepayments
2025 2024
£ £
Trade Debtors 9,886 9,375
Prepayments 2,313 1,697
Other Debtors 291 12
12,490 11,084
9. Creditors 2025 2024
£ £
Trade creditors 306 7,180
Accruals and deferred income 4,407 1,750
Deposits 815 845
Taxation and Social Security Costs 567 599
Pension 375 360
Other Creditors - 178
6,470 10,911

11. Commitments under operating leases

11. Commitments under operating leases
At 31 March 2025, the Charity had annual commitments
under non-cancellable operating leases as set out below: 2025 2024
£ £
Commitments under operating leases
Expiring after more than 5 years 6,788 6,788

12. Analysis of movement in funds

Total c/f at
Total b/f at 31 March
Total Funds 1 April 2024 Incoming Outgoing 2025
Analysis of Movement in Funds £ £ £ £
Restricted
Total Restricted Funds 12,884 36,946 (28,881) 20,950
Unrestricted
Designated Emergencies 5,000 - - 5,000
Designated Build The Mill reserve 60,000 - (60,000) -
Designated Dilapidations 3,500 - - 3,500
24-25 Designated BtM funds 5,866 - (5,866) -
Leathersellers Foundation-Income 5,000 - 5,000
Garfield Weston Foundation-Income 15,000 - 15,000
Yorkshire Building Society UR Grant 1,000 - 1,000
Co-Op Grant 500 - 500
General - unrestricted (all other
unrestricted income)
13,379 77,714 (43,767) 47,326
Total Unrestricted Funds 87,745 99,214 (109,633) 77,326
Total Funds 100,629 136,161 (138,514) 98,276

43

Directors’ report & financial statements

The Mill @ Coppermill

Come and play In our children's 91 14 4lljl ,1 Th8Mi£e Directors, report & fina ncial statements 2025