## 

|Charity<br>Information||||
|---|---|---|---|
|Directors'<br>Report|||2-6|
|Independent<br>Examiner's||Report||
|Statement ofFinancial||Activities||
|Balance Sheet||||
|Notes to the Financial|Statements||10-22|





## 

|Company|Registration|No:|07585934|||
|---|---|---|---|---|---|
|Registered|Charity No:||1143090|||
|Registered|Office:||The Great Malvern Railway|Station||
||||Station Approach|||
||||Malvern|||
||||Worcestershire|||
||||WR14 3AU|||
|Patron:|||Lady Morrison —died 16uOctober 2020|||
|Founder Member:|||Mrs Olive Beechey LVO —died||5a May 2018|
|Trustees:|||Mr Anthony<br>Hartley-Woolley|||
||||Mr John McKenzie|||
||||Dr Collette Marie Clifford|||
||||Mr Stephen Bartholomew|||
||||Mr Jacek Markiewicz|||
|Associate Members:|||Malvern Hills District Council|||
|Company<br>Secretary:|||Clare Thomas|||
|Bankers:|||CAF Bank Limited|||
||||25 Kings Hill Avenue|||
||||West Mailing|||
||||Kent|||
||||ME194JQ|||
||||Barclays Bank Pic|||
||||Retail Birmingham|||
||||Processing Centre|||
||||3~Floor|||
||||Westgrove<br>House|||
||||38 Hagley Road|||
||||Birmingham<br>B168PE|||
|ndependent|Examiner:||Robert Richards FCA CTA FCCA|||
||||The Richards<br>Sandy Partnership||Ltd|
||||Chartered<br>Certified Accountants|||
||||Thomeloe House|||
||||25 Barbourne Road|||
||||Worcester|||
||||Worcestershire|||
||||WR1 1RU|||



|Patron:||
|---|---|
|Founder|Member:|
|Trustees:||
|Associate|Members:|
|Company|Secretary:|
|Bankers:||





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|INCLUDING INCO|ME AND EX|PENDITURE ACC|OUNT||||
|---|---|---|---|---|---|---|
||||||31.1220|31.03.20|
||||Unrestricted|Restricted|Total|Total|
||||Funds|Funds|Funds|Funds|
||||(Note 18)|(Note 19)|||
|INCOME AND KiNDOWMENTS||FROM|||||
|Donations<br>and legacies|||213,720|9,605|223,325|148,338|
|Charitable<br>activities|||28,878|5i425|34,303|106,801|
|Other trading activities|||44,781||44,781|112,361|
|Investments|||4,632||4,632|4,077|
|Total income|||292,011|15,030|307,041|371,577|
|EXPENDITURE ON|||||||
|Raising funds|||59,103||59,103|86,737|
|Charitable<br>activities||(note 4)|127,977|18,613|146,590|187,621|
|Total expenditure|||187,080|18,613|205,693|274,358|
|NKT INCOME/(EXPENDITURE)|||104,931|(3,583)|101,348|97,219|
|Transfers between<br>funds|||12,387|(12)387)|||
|Net movement<br>in funds|||117,318|(15,970)|101,348|97,219|
|RECONCILIATION|OF FUNDS||||||
|Total funds brought|forward||871,402|16048|887450|790231|
|TOTAL FUNDS CARRIED FORWARD|||988,720|78|988,798|887,450|





|BALANCE SHEET|AS AT 31DECEMBER 2020||||
|---|---|---|---|---|
|||Notes|31.12.20|31.03.20|
|FIXEDASSETS|||||
|Tangible fixed assets|||23,317|14,420|
|TOTAL FIXEDASSETS|||23,317|14,420|
|CURRENT ASSETS|||||
|Debtors|||74,913|119,294|
|Cash at bank and in hand|||903,011|764,082|
|TOTAL CURRENT|ASSETS||977,924|883,376|
|CURRENT LIABILITIES|||||
|Creditors:<br>Amounts|falling due||||
|within<br>one year|||(12,443)|(10,346)|
|NET CURRENT ASSETS|||965,481|873,030|
|NET ASSETS|||988,798|887,450|
|The Funds ofthe Charity:|||||
|Unrestricted<br>Fund||17|633,720|549,858|
|Designated<br>Funds||17|355,000|321,544|
||||988,720|871,402|
|Restricted Funds||18|78|16,048|
||||988,798|887,450|





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||||||Handy|||
|---|---|---|---|---|---|---|---|
|General|Iaformation &|I&A||Home|Person|HP|Visiting &|
|Admin|Advice 0&A)|Restricted|Footsore|Workers|(HP)|Restricted|Befriending|
|26%|31%|13.2%|8.7%|8.7%|1.8%|0|10.6%|



## 

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## 

## 

|NET INCOME|NET INCOME||||||
|---|---|---|---|---|---|---|
|Net income is stated after||charging:|||31.12.20|31.03.20|
||||||6||
|Depreciation|||||4,147|3,854|
|Profit(/Loss)|on disposal|oftangible fixed assets|||65|136|
|Amount<br>paid|under operating||leases||28,894|40,847|
|Independent|Examiner's|fee|re: external scrutiny||1,800|1,560|
|Independent|Examiner's|fee|re: external scrutiny-prior|year|420|907|





## 

||||Direct costs|Support costs|Support costs|Totals|
|---|---|---|---|---|---|---|
|||||(Seenote 5)|||
||Helping|the elderly|102,698||43,892|146,590|
|5.|SUPPORT COSTS||||||
||||Management||||
||||&|general|Governance||
||||overheads||costs|Totals|
||Charitable|activities||32,233|11,659|43,892|
||Raising funds|||819|2,915|3,734|
|||||33,052|14,574|4'7,626|



## 

|||Unrestricted|Restricted|Tntni|
|---|---|---|---|---|
|||Funds|Funds|Funds|
|INCOME AND ENDOWMENTS FROM|||||
|Donations<br>and legacies||135,102|13,236|148,388|
|Charitable<br>activities||81,151|25,650|106,801|
|Other trading activities||112,361||112,361|
|Investments||4,077||4,077|
|Total income||332,691|38,886|371,577|
|EXPENDITURE ON|||||
|Raising funds||86,737||86,737|
|Charitable<br>activities||157,570|30,051|187,621|
|Total expenditure||244,307|30,051|274,358|
|NET INCOME/(EXPENDITURE)||88,384|8,835|97,219|
|Transfers between<br>funds|||||
|Net movement<br>in funds||88,384|8,835|97,219|
|RECONCILIA. TION|OF FUNDS||||
|Total funds brought|forward|783,018|7,213|790,231|
|TOTAL FUNDS CARRIED FORWARD||871,402|16,048|887,450|





## 

## 

|TANGIBLE FI|XE|DAS|SE|TS||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||||Disability|Fixtures|||Otr)ce||Shops|||
|||~Com||uters|Aids|~tr) Fittin s||K~ui|ment|Vehicles|Fthp|Tools|Total|
|Cost||||||||||||||
|At I April 2020|||12,584||1,216|2,000|||8,017|8,754|13,222|2,107|47,900|
|Additions|||11,196||||||1,933||||13,129|
|Disposals|||(9,127)||(343)|||(1,726)|||||(11,196)|
|At 31December|2020||14,653||873|2,000|||8)224|8,754|13,222|2,107|49,833|
|Depreciation||||||||||||||
|At I April 2020|||11,022||1,216|1)665|||6,476|2,188|8,806|2,107|33,480|
|On disposals|||(9,042)||(343)|||(1,726)|||||(11,111)|
|Charge for period||||2,091|||38||291|1,230|497||4,147|
|At 31December|2020|||4,071|873|1,703|||5,041|3,418|9,303|2,107|26,516|
|Net BookValue||||||||||||||
|At 31December|2020||10,582||||297|3,183||5,336|3,919||23,317|
|At 31March 2020||||1,562|||335||1,541|6,566|4,416||14,420|
|DEBTORS|||||||||||31.12.20||31.03.20|
|Accrued legacy income|||||||||||50,000||90,715|
|Accrued contract|for|service||income-Age LKEon|||||||3,255||10,560|
|Grants Due|||||||||||8,495||777|
|Deposits|||||||||||3,675||3,675|
|Insurance<br>paid in|advance||||||||||1,100||711|
|Rent paid in advance|||||||||||||4,200|
|IT in advance|||||||||||957||1,333|
|Accrued investment||income|||||||||3,981||1,792|
|Client fees due|||||||||||2,519||4,388|
|Gift Aid due|||||||||||529||592|
|Sundry debtors|||||||||||402||551|
||||||||||||74,913||119,294|
|CREDITORS: AMOUNTS||||DUE WITHIN ONE|||YEAR||||31.12.20||31.03.20|
|Inland Revenue:|tax|and|national||insurance|contributions|||||||1,847|
|Pensions|||||||||||||181|
|Accrued expenditure|||||||||||10,643||6,758|
|Independent<br>examination|||fees||||||||1,800||1,560|
||||||||||||12,443||10,346|



## 



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## 

|The average monthly|number ofemploye|es<br>during the period was|11(31"March 2020 —11).||
|---|---|---|---|---|
||||31.12.20|31.03.20|
|||||g|
|Salaries|||132,088|156,518|
|Social security costs|(net ofEmployment|Allowance)||2,667|
|Defined contribution|pension scheme costs||607|585|
||||132,695|159,770|



|Non-cancellable<br>operating<br>leases have been transferred|to Age UK Worcester and Malvern<br>Hil|ls|
|---|---|---|
||31.12.20|31.03.20|
|Within one year||34,020|
|Between one and five years||96,600|
|In more than five years|||
|||130,620|





## 

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## 

||||Fixed|||||||
|---|---|---|---|---|---|---|---|---|---|
||Unrestricted|Info 8t|Asset|Foot|Handy|Happy||31.12.20|31.03.20|
||Income|Advice|Replace|Care|Person|Homes|VdtB|Total|Total|
|INCOME AND ENDOWMENTS FROM||||||||||
|Donations<br>and legacies||||||||||
|Donations|14,406|215||45|I||5,521|20,188|8,250|
|Legacies|50,000|||||||50&000|106,325|
|Grants|81,598|32,690||3,400|3,039|1,500|10,055|132,282|5,527|
|Age UK General Fund|11250|||||||11,250|15,000|
||157,254|32,905||3,445|3,040|1,500|15,576|213,720|135,102|
|Amounts for31.03.20|132,508|1,852|||292||450|135,102||
|Charitable<br>activities||||||||||
|Contracts for Services|||||||||2,147|
|Fees received||||5,332|2,241|19,977||27,550|71,366|
|Wheelchair<br>loans|1,005|||||||1&005|2,412|
|Service materials||||221|102|||323|5,226|
||I 005|||5,553|2,343|19,977||28878|81 Is 1|
|Amounts for31.03.20|2,412|2,000||22,856|22,991|30,892||81,151||
|Other trading activities||||||||||
|Fundraising|||||||||7,415|
|Shop sales|44,766|||||||44,766|103,681|
|Computer<br>training|15|||||||15|1,265|
||44,781|||||||44781|112361|
|Amounts for31.03.20|112,361|||||||112,361||
|Investments||||||||||
|Deposit interest|4,632|||||||4,632|4,077|
|Amounts for 2019|4,077|||||||4,077||
|Total income|207,672|32,905||8,998|5,383|21,477|15,576|292,011|332,691|
|Amounts for31.03.20|251,358|3,852||22,856|23,283|30,892|450|332,691||





## 

## 

## 

|||||||Fixed|||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|||||Unrestricted|Info Bt|Asset|Foot|Handy|Happy||Total|Total|
|||||Income|Advice|Replace|Care|Person|Homes|V&B|31.12.20|31.03.20|
|EXPENDITURE ON|||||||||||||
|Raising funds|||||||||||||
|Cost ofgoods<br>Salaries||||33,331||||588|||588<br>33331|3,535<br>42,078|
|Depreciation<br>shop fittings||||497|||||||497|780|
|Administration||||8,154|||||||8,154|11,612|
|Shop premises|costs|||16,533|||||||16433|21,940|
|Advertising||||||||||||2,476|
|Coffee morning|costs|||||||||||4,316|
|||||58,515||||588|||59,103|86,737|
|Amounts for31.0320||||83,202|||904|2,571|||86737||
|Charitable<br>activities|||||||||||||
|Salaries||||25,744|20,311||8,503|13,824|7,776|10,726|86,884|100,147|
|Administration||||2,712|3,249||911|188|982|1,151|9,193|12,615|
|Rent||||3,305|3,907||1,096|227|1,095|1,336|10,966|19,057|
|Rates||||33|39||11|2|11|13|109|1,010|
|Insurance||||334|400||112|23|112|137|1,118|1,211|
|Heat, Light and|Water|||383|459||129|27|129|157|1,284|1,974|
|Trustees Expenses||||||||||||415|
|Consumables|||||||300||47||347|256|
|Travel||||100|119||197|780|97|41|1,334|3,965|
|Hall Hire|||||||185||||185|2,246|
|Cleaning||||290|346||97|20|97|118|968|1,145|
|Subscriptions||||253|302||85|18|85|103|846|1,126|
|Recruitment<br>&|training||||99||||||99|132|
|Sundry||||558|670||188|39|188|248|1,891|1,527|
|Depreciation||||610|730||205|1,272|205|250|3i272|2,746|
|Accountancy||||2,188|2,619||735|152|735|895|7,324|6,440|
|Independent<br>Examiner's|||Fee|460|551||155|32|155|188|1,541|1,558|
|Legal &professional||||184|220||62|13|62|75|616||
|||||37 154|34021||12971|16617|11,776|15,438|IZ7,977|157,570|
|Amountsfor 31.0320||||50,255|25,225||18,138|30,327|15,838|17,787|157570||
|Totalexpeaditure||||95,669|34,021||12,971|17,205|11776|15438|187,080|244 307|
|Amounts for31.03.20||||133,457|25,225||19,102|32,898|15,838|17,787|244307||
|Net income/(expenditure)||||112,003|(1,116)||(3,973)|(11,822)|9,701|138|104,931|88,384|
|Transfers<br>between||funds||28,1411|9,209||6,539|17318|259|7,203|12,387||
|Net movement|in funds|||83,862|8,093||2,566|5,496|9,960|7,341|117,318|88,384|
|Reconciliation|offunds||||||||||||
|Total funds brought||forward||549,858|31,907|75,000|47,434|44,504|90,040|32,659|871,402|783,018|
|Total funds carried||forward||633,720|40,000|75,000|50,000|50,000|100,000|40,000|988,720|871402|
|Balance Sheet|||||||||||||
|Tangible fixed|assets|||17,981||||5,335|||23316|14,420|
|Debtors and prepayments||||60,571|3,453||1,615|258|3,112|1,943|70,952|106,569|
|Cash at bank and in||hand||560,094|38,189|75,000|49,570|47,066|97,501|38,761|906,181|758,682|
|Creditors||||(4,9261|(1,642)||1,185)|(2,6591|613|(704)|(11,729)|(8,269|
|||||633,7ZO|40,000|75,000|50,000|50,000|100,000|40,000|9S8,720|S71,402|





## 

|FO|RTHE PERIOD ENDED 31DECEMBER 2|RTHE PERIOD ENDED 31DECEMBER 2|020||||
|---|---|---|---|---|---|---|
|19.|RESTRICTED FUNDS||||||
||||Handy-|Info &|3L1220|31.03.20|
||||nerson|Advice|Total|Total|
||INCOME AND ENDOWMENTS FROM||||||
||Donations<br>and legacies||||||
||Grants|||9,605|9,605|13,236|
||Amounu for 31.03 20|||13,236|13,236||
||Contracts for services|||5,425|5,425|25,650|
||Amounts for 31.0320||11,700|13,950|25,650||
||Total income|||15,030|15,030|38,886|
||Amounts for31.03.20||11,700|27,186|38,886||
||EXPENDITURE ON||||||
||Charitable<br>activities||||||
||Salaries|||12,480|12,480|17,545|
||Administration|||1,673|1,673|3,300|
||Rent|||1,675|1,675|4,036|
||Rates|||17|17|276|
||Insurance|||171|171|331|
||Heat, light and water|||197|197|540|
||Trustees expenses|||||113|
||Travel|||71|71|508|
||Cleaning|||148|148|314|
||Subscriptions|||129|129|309|
||Recruitment &training|||||11|
||Sundry|||287|287|387|
||Depreciation|||313|313|190|
||Accountancy|||1,122|1)122|1,765|
||Independent<br>examiner's|fee||236|236|426|
||Legal k professional|||94|94||
|||||18,613|18,613|30,051|
||Amounts for31.03.20||5,461|24,590|30,051||
||Total expenditure|||18,613|18,613|30,051|
||Amounts for31.03.20||5,461|24,590|30,051||
||Net income/(expenditure)|||(3,583)|(3,583)|8,835|





## 

|FOR|THK PERIOD ENDED 31DECEMBE|R 2020||||
|---|---|---|---|---|---|
|19.|RESTRICTED FUNDS (Continued)|||||
|||Handy-|lafo &|31.12.20|31.03.20|
|||person|Advice|Total|Total|
||Net income/(expenditure)||(3,583)|(3,583)|8,835|
||Transfers<br>between<br>funds|(12,387)||(12&387)||
||Net movement<br>in funds|(12,387)|(3&583)|(15,970)|8,835|
||Reconciliation<br>offunds|||||
||Total funds brought forward|12,387|3,661|16,048|7,213|
||Total funds carried forward||78|78|16,048|
||Balance Sheet|||||
||Tangible fixed assets|||||
||Debtors and prepayments||3,962|3,962|12,725|
||Cash at bank and in hand||(3,170)|(3,170)|5,400|
||Creditors||(714)|(714)|(2,077)|
|||||78|16,048|





## 

## 

## 

||||||Social|||31.12.20|31.03.20|
|---|---|---|---|---|---|---|---|---|---|
||||Uarestricted|Card|Mornings||Year|Total|Total|
||||Income|Sales|&Dance|~Sho<br>s|Book|Unrestricted|Unrestricted|
|Donations|and|le acies||||||||
|Donations|||13,857|||549||14,406|5,656|
|Legacies|||50,000|||||50,000|106,325|
|Grants|||53,737|||27,861||81,598|5,527|
|Age UK General Fund|||11,250|||||11,250|15,000|
||||128,844|||28,410||157,254|132,508|
|Amounts for|31.03.20||131,705||659|||132,508||
|Charitable|activities|||||||||
|Wheelchair|loans||1,005|||||1,005|2,412|
|Amounts for|31.03.20||2,412|||||2,412||
|~om|d|d||||||||
|Fundraising|||||||||7,415|
|Shop sales||||||44,766||44,766|103,681|
|Computer<br>training|||15|||||15|1,265|
||||15|||44,766||44,781|112,361|
|Amounts for|31.03.20||1,313|420|5,087|103,681|1,860|112,361||
|Investments||||||||||
|Deposit interest|||4,632|||||4,632|4,077|
|Amounts for|31.03.20||4,077|||||4,077||
|Total income|||134,496|||73,176||207,672|251,358|
|Amounts for|31.03.20||139,507|426|5, 746'|103,825|1,860|251,358||
|EXPENDITURE OiV||||||||||
|Raising funds||||||||||
|Salaries||||||33,331||33,331|42,078|
|Depreciation|shop fittings|||||497||497|780|
|Administration||||||8,154||8,154|11,612|
|Shop premises||costs||||16,533||16,533|21,940|
|Advertising|||||||||2,476|
|Other activities|||||42|||42|4,316|
||||||42|58,515||58,557|83,202|
|Amounts for31.03.20|||||4,316|76,410|2,476|83,202||





## 

## 

|||||Coffee|||3EI2.20|3L03.20|
|---|---|---|---|---|---|---|---|---|
|||Unrestricted|Cord|Mornings||Year|Total|Total|
|||Income|Sales|&Events|~Sho s|nook|Unrestricted|Unrestricted|
|Charitable<br>activities|||||||||
|Salaries||25,744|||||25,744|31,897|
|Administration||2,712|||||2,712|4,815|
|Rent||3,263|||||3)263|6,231|
|Rates||33|||||33|427|
|Insurance||334|||||334|512|
|Heat, light and water||383|||||383|835|
|Trustees expenses||||||||175|
|Travel||100|||||100|113|
|Cleaning||290|||||290|484|
|Subscriptions||253|||||253|476|
|Recruitment<br>k, training||||||||18|
|Sundry||558|||||558|596|
|Depreciation||610|||||610|294|
|Accountancy||2,188|||||2,188|2,724|
|Independent<br>Examiner's Fee||460|||||460|658|
|Legal &professional|fees|184|||||184||
|||37,112|||||37)112|50,255|
|Amounts for31.03.20||50,255|||||50,255||
|Total expenditure||37,112||42|58,515||95)669|133,457|
|Amounts for31.03.20||50,255||4,3/)5|76410|2,476|133,457||
|Net income/(expenditure)||97,384||(42)|14,661||112,003|117,901|
|Reconciliation<br>offunds|||||||||
|Transfers between<br>funds||(28,141)|||||(28,141)|(100,000)|
|Total funds brought forward||416,185|4,791|7,155|119,483|2,244|549,858|531,957|
|Total funds carried|forward|485,428|4,791|7)113|134,144|2,244|633,720|549,858|
|Balance Sheet|||||||||
|Tangible fixed assets||14,062|||3,919||17,981|7,854|
|Debtors and prepayments||59,305|||1,266||60,571|99,501|
|Cash at bank and in hand||414,196|4,791|7,113|131,750|2,244|560,094|446,960|
|Creditors||(2,135)|||(2,791)||(4)926)|(4,457)|
|||485,428|4,791|7,113|134,144|2,244|633,720|549,858|



