CANCER INFORMATION & SUPPORT SERVICES
(A COMPANY LIMITED BY GUARANTEE)
UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
CHARITY NUMBER 1142883
COMPANY REGISTRATION NUMBER 07080573

CANCER INFORMATION & SUPPORT SERVICES
REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
CONTENTS
PA
Trustees Report Ilncorporating Directors Annual Report}
Independent Examinerfs Report
Slalement of Financial Activities
Balance Sheet
Notes to the Financial Statements

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT)
FOR THE YEAR ENDED 31 MARCH 2025
ststus:
Company limited by guarantee
Prlnclpal Address:
2-2a Gwydr Crescent
Uplands
Swansea
SA2 OAA
Tru5tee$:
Mrs C. Kirby (Chaifl
Mrs A. Gravell
Mr M.J. Piper (Tieasurer)
DrE.He
Mr P. N. Hawkins
Mrs S. Harries
served throughout the year
fesigned 4 February 2025
served throughout the year
served throughout the year
seNed throughout the year
served throughout the year
The directors have pleasure in presenting their report and financial statements for the year ended
31 March 2025.
Principal Activities
The principal activity of the company throughout the year was to support individuals affected by
cancer, whether they are a patient, family member, carer or friend.
Charitable Status
The company is a registered charity wilh the charity number 1142883 and is a company limited by
guarantee.
Directors:
Mrs C. Kirby
Mr M.J. Piper
Mrs A. Gravell {resigned 4. February 20251
Mr P.N. Hawkins
DrE.He
Mrs S. Harries

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT)
FOR THE YEAR ENDED 31 MARCH 2025
Ob'ectives of the chari
To provide information, emotional support and one to one counselling to anyone of any age
affected by cancer.
To initiate, develop and maintain new projects which meet the need of local communities,
enhance participation, and improve the quality of people's lives.
To identify and address the needs of socal communities through its outreach counselling
service.
To provide effective volunteering opportunities.
To offer support by way of one to one counselling and emotional support at its information
and support centre in Swansea. al Swansea Bay University Health Board premises in Nealh
and Baglan and Y Bwthyn Newydd specialist palliative care centre at Princess of Wales
hospital, 8ridgend.
To work in partnership with other third sector organisalions wilh Ihe aim of supporting
individuals through their cancer journey.
To develop and mainlain links with local hospices, hospitals, GP surgeries, businesses, and
industries.
Activitle$ and review of the
ear
8912 contacts were made during the year. including 3573 telephone and online support calls.
The organisalion continues lo make ils support available across Swansea, and Neath Port
Talbol, with limited support in Bridgend.
Individuals now favour face to face support which is made available al the CISS cenlres and
through our outreach home visit service in the community. Virtual support channels continue
to be popular with some clients, allowing service users greater choice of how they access
CISS support.
The trustees would like to express their thanks to Swansea Bay University Health Board for
its ongoing financial and operational assistance
As part of the Swansea Bay University Health 8oard's third sector recommissioning
programme, CISS was invited lo lender for the renewal of its service agreement to provide
counselling and information support for people affected by cancer. CISS was accepted on to
the tendering programme after successfully completing the due diligence process in July
2022, and the application process was underway as al the end of this financial year.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT {INCORPORATING DIRECTORS, ANNUAL REPORTI
FOR THE YEAR ENDED 31 MARCH 2025
CISS continues to provide counselling support to individuals and their familes under the care
of Y Bwthyn Newydd specialist palliative care centre at Princess of Wales hospital, Bridgend.
This includes telephone support and weekly attendarice by on of the CISS outreach
counsellors. This is funded by Cwm Taf Morgannwg University Health Board.
The Trustees would also like to express their gratitude to all staff members and volunteers for
their hard work and dedication during the year,
CISS would like to thank all donors and shoppers for their support of our retail operation
during the year.
CISS continued to seek grants from differing charitable trusts across the UK. The Board
would like to extend its thanks to those trusts that gave their financial support during the year.
The organisation's reserves policy is reviewed on an annual basis, with retention of up lo
three months operating costs, together with premises decommissioning costs, in the event of
the winding up of the organisation.
Advertisements are made on an ongoing basis for new members to join the organsalion's
Board.
The board are pleased with the performance of the charity during the year and consider the
organisation to be in a strong position for the foreseeable future.
Structure Governance and Mana
ement
Cancer Information & Support Services is a company limited by guarantee governed by ils
Memorandum and Articles ofAssocialion dated 18, November 2009.
The staff consist of 13 paid staff and two sessional workers, We are also lucky lo see 28 volunteers
across the charity responsible for various duties inoluding volunteering their time on our Board of
Trustees and working in our charity shops. Their donation of time ensures CISS is able continue to
deliver its vital support to our service users at what can be a difficult time of their lives.
The Board meets every six weeks lo ensure CISS progresses in line with their strategic direction.
Staff meet quarterly lor more often if required) to discuss operational developments or issues that
may arise.
Counselling s18ff receive monthly supervision in line with BACP (British Association of Counselling
and Psychotherapy) requirements.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT)
FOR THE YEAR ENDED 31 MARCH 2025
Mana
ement of the Charit
The day lo day running of the organisalion is performed by salaried staff.
Twslees and staff meet regularly where open and honest communication within the
organisation is strongly encouraged.
Volunteers meet regularly lo either receive training or communication on the charity's
activities. Counselling supervision for staff and volunteer ¢ounsellors is undertaken within
BACP guidelines.
Trustees
Trustees are appointed by the board.
TrusteeslDire¢tors' Res
onsibilities
Company law requires the directors to prepare financial slalemenls for each financial year which give
a true and fair view of the state of affairs of the charity and of the incoming resources and application
of resources, including the income and expenditure of the company for that period. In preparing
those financial slalements, the directors are required lo.'_
select suitable accounting policies and apply them consistently.,
make judgements and estimates that are reasonable and prudent.,
prepare the financial slalements on a going concern basis unless il is inappropriate lo
assume that the charity will continue in business.,
state whether the applicable UK Accounting Standards have been followed, subject lo any
material departures disclosed and explained in the financial slatemenls.
obsetve the methods and principles in the Charities SORP.,
The directors are responsible for keeping proper accounting records which disclose with reasonable
accuracy al any lime the financial position of the charity and enable them to ensure that the financial
statements comply with the Companies Acl 2006. They are also responsible for safeguarding the
assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud
and other irregularities.
Amounts are presented within items in the slalement of financial activities and balance sheet, the
directors have had regard lo the substance of the reported transaction or arrangement, in accordance
with generally accepted accounting principles or practice.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT)
FOR THE YEAR ENDED 31 MARCH 2025
Small Com
Rules
The report of the directors has been prepared taking advantage of the small companies exemption of
section 415A of the Companies Act 2006.
Approved by the Trustees on 24, November 2025 and signed on their behalf by
Chair of Trustees
Mrs C. Kirby

INDEPENDENT EXAMINER'S REPORT TO THE MEMBERS OF
CANCER INFORMATION & SUPPORT SERVICES
I report on the accounts of the charily for the year ended 31 March 2025, which are set out on pages 7
to 14.
Respectlve Responsibilities of Commlttee Members and Examlner
The direclorsltrustees are responsible for the preparation of the accounts. They consider that an audit
is not required for the year under section 144121 of the Charities Act 2011 (the 2011 Act) and that an
independent examination is needed.
Having satisfied myself that the charity is not subject to audit under company law and is eligible for
independent examination, il is my responsibility lo:_
examine the accounls under section 145 of the 2011 Act.,
to follow the procedures laid down in the general Directions given by the Charity Commission
under section 14515)Ibl of the 2011 Act., and
to stale whether particular matters have come to my attention.
Basis of Independent Examiner's Report
My examination was carried out in accordance with the General Directions given by the Charity
Commission. An examination includes a review of the accounting records kept by the charity and a
comparisor) of the accounts presented with those records. 11 also includes consideration of any
unusual items or disclosures in the accounts. and the seeking of explanations from you as trustees
concerning any such matters. The procedures undertaken do not provide all the evidence that would
be required in an audit, consequently no opinion 55 given as to whether the accounts present a 'lrue
and fair view, and the report is limited to those mallers sel out in the statement below.
Independent Examiner's Statement
In connection with my examination, no maller has come to my attention..
which gives me reasorlable cause to believe that, in any material respect, the requiremenls.'_
to keep accounting records in accordance with se¢lion 386 and 387 of the Companies Act
2006,. and
to prepare accounts which accord with the accounting records, comply with the accounting
requirements of Sections 394 and 395 of the Companies Act 2006 and with the methods and
principles of the Accounting and Reporting by Charities.. Statement of Recommended Practice
applicable to charities preparing their accounts in accordance with the Financial Reporting
Standard applicable in the UK and Republic of Ireland IFRS 1021 leffeclive 1 January 2015}.
Have not been mel.. or
(2)
lo which, in my opinion, attention should be drawn in order to enable a proper understanding of
the accounts lo be reached.
KATHRYN STALLARD, F.C.C.A.
WILLIS JONES
64 WALTER ROAD
SWANSEA
SA14PT
DATE: 24 November 2025

CANCER INFORMATION & SUPPORT SERVICES
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2025
Notes
Reslricled
funds
Unreslricled Total funds Total funds
funds
2025
2024
INCOMING RESOURCES
Grants
123605
123605
118441
FUNDRAISING
Charity Shop5 lincluding gift aid)
Recycling
Others
Donations & legacies (including gift aid)
Investment income
975S1
1927
8577
3977
5503
97561
1927
8577
3977
5503
109209
3908
5485
38714
6118
241150
241150
281875
RESOURCES EXPENDED
Fundraising and publicity
112781
112781
111261
NET INCOMING RESOURCES AVAILABLE
239872
239872
280749
CHARITABLE EXPENDITURE
Wages and Salaries inc pension costs
Training and recruilmenl
Travelling expenses
Lottery prizes
Repairs, renewals and maintenance
Telephone, lax and ernail
Printing, slalionery and postage
Refreshments
Services
Insurances
Rent and rates
Bank charges including Ebay
Accountancy
Depreciation
Sundries
Consultancy and professional fees
Cleaning and waste removal
Subscriptions
Computer expenses
213364
160
4473
1225
3032
2253
1361
504
3181
3417
18295
4315
1800
1748
955
1432
3886
2430
27
213364
160
4473
1225
3032
2253
1361
504
3181
3417
18295
4315
1800
2415
955
1432
3886
2430
27
187481
226
4551
1175
826
2468
1542
504
4178
3016
18299
2928
1800
2150
596
712
3485
1459
30
667
TOTAL CHARITABLE EXPENDITURE
667
267858
268525
237426
TOTAL RESOURCES EXPENDED
667
267858
268525
237426
NET IEXPENDITUREII INCOME FOR THE YEAR
BIFORWARD FUNDS
TRANSFERS
16671
1382
1279861
253664
1286531
255046
43323
211723
FUNDS AT 31 MARCH 2026
715
225678
226393
255046
The slalement of financial activities includes all gains and losses recognised in the year, All income and
expenditure derived from continuing activities.

CANCER INFORMATION & SUPPORT SERVICES
(COMPANY REGISTRATION NUMBER 07080573)
BALANCE SHEET AS AT 31 MARCH 2025
Note
2025
2024
FIXED ASSETS
Tangible assets
6002
5381
CURRENT ASSETS
Debtors
Cash at bank and in hand
4709
219817
2738
249471
224526
252209
CURRENT LIABILITIES
Amounts falling due within one year
10
(41351
12544)
NET CURRENT ASSETS
220391
249665
TOTAL ASSETS LESS CURRENT LIABILITIES
226393
255046
NET ASSETS
226393
255046
REPRESENTED BY:_
Unrestricted funds
Restricted funds
13. 14
15
225678
715
253664
1382
226393
255046
These accounts have been prepared in accordance with the special provisions of Part 15 of the
Companies Act 2006 relating to small companies and in accordance with FRS 102 SORP.
Approved by the Board of Directors on 24 November 2025.The directors consider that the company is
entitled to exemption from the requirement to have an audit under the provisions of section 477 of the
Companies Act 2006 and confirmed that the members have not required the company lo obtain an audit
of its accounts for the year in accordance with section 476 of the Companies Act 2006. The
trusleesldireclors acknowledge their responsibilities for ensuring that the company keeps accounting
records which comply with section 386 of the Companies Act 2006, and for preparing accounts which give
a true and fair view of the company and of ils profit for the year then ended in accordance with the
requirements of section 394 and 395 of the Companies Act 2006 and which otherwise comply with the
requirements of this Act relating to accounts, so far as applicable lo this company.
L/LI
Mrs C,. Kirby
M. Piper
Chairman
Treasurer

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
STATEMENT OF COMPLIANCE
These financial statements have been prepared in accordance with FRS 102, 'The Financial Reporting
standard applicahle in the UK and the Republic of Ireland,, the Charities Statement of Recommended
Practi¢e ISORP), FRS 102, and the Charities Act 2011.
ACCOUNTING POLICIES
(a)
Basis of accounting
The accounts have been prepared under the limited cost conventions with items recognised al
cost or transaction value unless otherwise stated in the relevant notes lo these accounts. The
accounts have been prepared in accordance with Accounting and Reporting by Charities..
Slalement of Recommended Practice ISORPI applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
{FRS 1021, and with the Financial Reporting Standard applicable in the United Kingdom and
Republic of Ireland, and with the Chafilies Aot 2011.
The Charity constilules a public benefit entity as defined by FRS 102.
(bl
Going Concem
There are no material uncertainties about the charity's ability lo continue.
{c}
Voluntary income
Voluntary income is received by way of donations and gifts and is included in full in the Statement
of Financial Activities when received. Gifts in kind are valued at their eslimaled value lo the
charity and included under the appropriate headings.
(dl
Grants
Grants including grants for the purchase of fixed assets are recognised in full in the Statement of
Financial Activities in the year in which they are received.
{el
Restricled funds
Restricted funds are to be used for specified purposes as laid down by the donor. Expenditure
which meets these criteria is identified to the fund.
io
Unrestricted funds
Unreslricled funds are donations and other income received or generated for the objects of the
charity without further specified purpose and are available as general funds.
Ig)
Depreciation
Tangible fixed assets other than freehold land are slated at cost less depreciation. Depreciation is
provided at rates calculated lo write off the cost less estimated residual value of each asset over
their eslimaled useful economic lives on a straight line basis, as follows'.-
Fixtures and fittings..
200/0 on cost
Office equipment..
20,10 on cost

CANCER SNFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025 (CONT.)
GRANTS RECEIVABLE
2025
2024
Unrestricted Funds
Local Health Grodps and Charitable Trusts
123605
118441
TRUSTEES AND DIRECTORS REMUNERATION AND EXPENSES
None of the trustees were remunerated or paid expenses during the year. There were no related party
transactions.
INDEPENDENT EXAMINER'S FEES
Fees paid to the independent examiner in the year were £1,800 {2024'. £1,800).
EMPLOYEES
The average number of employees during the year was:.
2025
Number
2024
Number
Manager
Retail
Lead counsellor
Out reach counsellor
12
10
Their lolal remuneration was'.-
2025
2024
Wages and salaries
Employers pension costs
Social security costs
179449
3057
30858
153566
3057
30858
213364
187481
No employee received employee benefits of more than £33.029 during the year {2024', £32,590).
10

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025 (CONT.)
TANGIBLE FIXED ASSETS
Fixtures and
fillings
Office
equipment
Total
Cost
Al 1 April 2024
Additions
Disposals
14430
179
9958
2857
24388
3036
At 31 March 2025
14609
12815
27424
Dep￿ciall0n
At 1 April 2024
Charge for the year
Disposals
10452
1362
8555
1053
19007
2415
At 31 March 2025
11814
9608
21422
N8t Book Value
At 31 March 2025
2795
3207
6002
At 31 March 2024
3978
1403
5381
As at 31. March 2025, fix.ures and fittings held in a restricted fund have a carrying value of £71512024..
£1,382)
DEBTORS
2025
2024
General fund
HMRC
3804
905
2165
573
4709
2738

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025 ICONT.)
CASH IN HAND AND BANK ACCOUNTS
2025
2024
General fund? bank accounl
Cash in liand
219713
104
249394
77
219817
249471
10.
CREDITORS . AMOUNTS FALLING DUE WITHIN ONE YEAR
2025
2024
other ¢redil?rs
4135
2544
4135
2544
The amounts falling due within one year have the following split:_
2025
2024
Unrestricted fund oreditors
4135
2544
4135
2544
FUNDS
Restricted Unrestricted
Total
As at 1 April 2024
1382
253664
255046
Movement in year
16671
127986)
{28653)
Transfer from unrestrinled
As at 31 March 2025
715
225678
226393
12.
RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 31 March 2025.
12

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025 {CONT.)
13.
UNRESTRICTED FUNDS
2025
2024
INCOME
Grants
123605
118441
OTHER INCOME
Charity Shops (including gift aid)
Others
Donations & legacies {including gifl aid)
Recycling
Bank Interest
97561
8577
3977
1927
5503
109209
5485
38714
3908
6118
241150
281875
EXPENDITURE
Fundraising and Publicity
Wages and Salaries
Training and recruitment
Travelling expenses
Lottery prizes
Repairs, Renewals and Maintenance
Telephone, Fax and E-mail
Printing, Slalionery and Postage
Refreshments
Services
Insurances
Rent and Rates
Bank Charges (including Ebayl
Accountancy
Depreciation
Sundries
Consultancy and Professional Fees
Cleaning and waste removal
SLJbscriplions
CompAter expenses
1278
213364
160
4473
1225
3032
2253
1361
504
3181
3417
18295
4315
1800
1748
955
1432
3886
2430
27
1126
187481
226
4551
1175
826
2468
1542
504
4178
3016
18299
2928
1800
1483
596
712
3485
1459
30
269136
237885
SURPLUS OF (EXPENDITURE) OVER INCOME
Blforward funds
Transfer to restricted fund.
1279861
249244
43990
205254
BALANCE CIFWD
221258
249244
13

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025 (CONT.)
14.
WEST GLAMORGAN REGIONAL THIRD SECTOR FUNDING PROGRAMME -
UNRESTRICTED
2025
2024
Grant received
Excess of income over lexpendlture}
Blforward funds
4420
4420
BALANCE CIFWD
4420
4420
15.
COMIC RELIEF VSEF GRANT- RESTRICTED
2025
2024
Grant received
Transfer from unrestricted funds
Expenditure:.
Depreciation
{667)
16671
Excess of lexpenditurel over income
Blforward funds
16671
1382
1667)
2049
BALANCE CIFWD
715
1382
14