CANCER INFORMATION & SUPPORT SERVICES
IA COMPANY LIMITED BY GUARANTEE)
UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CHARITY NUMBER 1142883
COMPANY REGISTRATION NUMBER 07080573

CANCER INFORMATION & SUPPORT SERVICES
REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CONTENTS
PAGE
Trustees Report (Incorporaling Directors Annual Report)
Independent Examiner's Report
statement of Financial Activities
Balance Sheet
Notes lo the Financial Statements

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORTI
FOR THE YEAR ENDED 31 MARCH 2024
Status:
Company limited by guarantee
Principal Address:
2-2a Gwydr Crescent
Uplands
Swansea
SA2 OAA
Trustees:
Mrs C. Kirby (Chair)
Mrs A. Gravell
Mr M.J. Piper {Treasurer)
DrE.He
Mr P. N. Hawkins
Mrs. O. Hodgson
Mrs S. Harries
served thToughoul the year
served throughout the year
served throughout the year
served throughout the year
served throughout the year
resigned 20, June 2023
served throughout the year
The directors have pleasure in presellling their report and financial statements for the year ended
31 March 2024.
Princlpal Activitles
The principal activity of the company throughout the year was lo support individuals affected by
cancer, whether they are a patient, family member, carer or friend.
Charltable Statu$
The company is a registered charity with the charity number 1142883 and is a company limited by
guarantee.
Directors-.
Mrs C. Kirby
Mr M.J. Piper
Mrs A. Gravell
Mr P.N. Hawkins
DrE.He
Mrs S. Harries {appointed 17" May 2023)

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES. REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT)
FOR THE YEAR ENDED 31 MARCH 2024
Ob
ectives of the charit
To provide information, emotional support and one to one counselling to anyone of any age
affected by Cancer.
To initiate, develop and maintain new projects which meet the need of local communities,
enhance participation, and improve the quality of people's lives.
To identify and address the needs of local communities through ils outreach counselling
service.
To provide effective volunteering opportunities.
To offer support by way of one to one COUT)selling and erllolional support al ils informalioT)
and support centre in Swansea, al Swansea Bay University Health Board premises in Nealh
and Baglan and Y Bwthyn Newydd specialist palliative care centre at Princess of Wales
hospital, Bridgend.
To work in partnership with other third sector organisalions with the aim of supporting
individuals through their cancer journey.
To develop and maintain links with local hospices, hospitals, GP surgeries. businesses, and
industries.
Activities and review of the
ear
10248 conlacts were made during the year, including 4621 telephone and online support
calls.
The organisation continues to make its support available across Swansea, Neath Port Talbot,
and Bridgend.
Virtual support channels, introduced as a way of supporting individuals safely during the
pandemic, continue to be popular with clients, allowing service users greater choice of how
they access CISS support.
During the year, CISS received a donation of £35,500 from the Swansea and Gower Self-
help group. These funds are being ulilised lo pay the salary and costs of a further outreach
counsellor, recruited during the year to address the increasing demand on our outreach
setvice.
The Trustees would like to express their thanks to Swansea Bay University Health Board for
ils ongoing financial and operational assistance.
They would also like to express their gratitude lo all staff members and volunteers for their
hard work and dedication during the year.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORTI
FOR THE YEAR ENDED 31 MARCH 2024
CISS would like to thank all donors and shoppers for their support of our retail operation
during the year.
CISS continued to seek grants from differing charitable trusts across the UK. The Board
would like to extend its thanks to those trusts that gave their financial support during the year.
The Board reviews ils reseNes policy on an annual basis with the retention of up to three
months operating costs, together with premises decommissioning costs, in the event of the
winding up of the organisation.
The trustees advertise on an ongoing basis for new members to join the organisalion's board,
The board are pleased with the performance of the charity during the year and consider the
organisalion to be in a strong position for the foreseeable future.
Structure Governance and Mana
ement
Cancer Information & Support SeNices is a company limited by guarantee governed by its
Memorandum and Articles of Association dated 18, November 2009.
The staff consist of 11 paid staff and sessional workers. We are also lucky lo see 31 volunteers
across the charity responsible for various duties including volunteering the￿r lime on our Board of
Trustees and working in our charity shops. Their donation of time ensures CISS is able continue to
deliver ils vital support lo our service users at what can be a difficull time of their lives.
The Board meets every six weeks to ensure CISS progresses in line with their strategic direction.
Staff meet quarterly lor more often if required) lo discuss operational developments or issues that
may arise.
Counselling staff receive monthly supervision in line with BACP (British Association of Counselling
and Psycholherapy) requirements.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORTI
FOR THE YEAR ENDED 31 MARCH 2024
Mana
ement of the Chari
The day to day running of the organisation is performed by salaried staff.
Trustees and staff meet regularly where open and honesl communication within the
organisalion is strongly encouraged.
Volunteers meet regularly to either receive training or communication on the charity's
activities. Counselling supervision for staff and volunteer counsellors is undertaken within
BACP guidelines.
Trustees
Trustees are appointed by the board.
Tru$teeslDirectors' Res
onsibllltles
Company law requires the directors to prepare f1nan¢ial slalements for each financial year which give
a true and fair view of the slate of affairs of the charity and of the incoming resources and application
of resources, including the income and expenditure of the company for that period. In preparing
those financial slatemenls, the d￿reCtorS are required lo.'_
select suitable accountir)g policies and apply them consistently.,
make judgements and estimates that are reasonable and prudent.,
prepare the financial statements on a going concern basis unless il is inappropriate to
assume that the charity will continue in business.,
stale whether the applicable UK Accounting Standards have been followed, subject to any
material departures disclosed and explained in the financial stalemenls.
observe the methods and principles in the Charities SORP.,
The directors are responsible for keeping proper accounting records which disclose wilh reasonable
accuracy at any lime the financial position of the charity and enable them to ensure that the financial
statements comply with the Companies Act 2006. They are also responsible for safeguarding the
assets of the charity and hence for taking reasonable steps for the prevention and deleclion of fraud
and other irregularities.
Amounts are presented within items in the slalement of financial activities and balance sheet, the
directors have had regard lo the substance of the reported transaction or arrangement, in accordance
with generally accepted accounting principles or practice.

CANCER INFORMATION & SUPPORT SERVICES
TRUSTEES, REPORT (INCORPORATING DIRECTORS, ANNUAL REPORT}
FOR THE YEAR ENDED 31 MARCH 2024
Small Com
Rules
The report of the directors has been prepared taking advantage of the small companies exemption of
section 415A ofthe Companies Act 2006.
Approved by the Trustees on 12 November 2024 and signed on their behalf by
Chair of Trustees
Mrs C. Kirby

INDEPENDENT EXAMINER'S REPORT TO THE MEMBERS OF
CANCER INFORMATION & SUPPORT SERVICES
I report on the accounts of the charity for the year ended 31 March 2024, which are set out on pages 7
10 14.
Respectlve Responsibllltles of Committee Members and Examiner
The direclorsltrustees are responsible for the preparation of the accounts. They consider that an audit
is not required for the year under section 144121 of the Charities Act 2011 (the 2011 Act) and that an
independent examination is needed.
Having satisfied myself that the charity is not subject to audit under company law and is eligible for
independent examination, it is my responsibility to:_
examine the accounts under section 145 of the 2011 Act.,
to follow the procedures laid down in the general Directions given by the Charity Commission
under section 145{5}Ib) of the 2011 Act, and
to slate whether particular matters have come to my attention.
Basis of Independent Examiner's Report
My examination was carried out in accordance with the General Directions given by the Chaiily
Commission. An examination includes a review of the accounting records kept by the charity and a
comparison of the accounts presented with those records. 11 also includes consideration of any
unusual items or disclosures in the accounts, and the seeking of explanations from you as trustees
concerning any such matters. The procedures undertaken do not provide all the evidence that would
be required in an audit, consequently no opinion is given as lo whether the accounts present a 'true
and fair view, and the report is limited lo those matters set out in the statement below.
Independent Examiner's Statement
In connection with my examination, no matter has come to my attention..
which gives me reasonable Cause lo believe that, in any material respect, the requifements.'_
to keep accounting records in accordance with section 386 and 387 of the Companies Act
2006,. and
lo prepare accounts which accord with the accounting records, comply with the accounting
requirements of Sections 394 and 395 of the Companies Act 2006 and with the methods and
principles of the Accounting and Reporting by Charities.. Slalemenl of Recommended Practice
applicable to charities preparing their accounts in accordance with the Financial Reporting
Standard applicable in the UK and Republic of Ireland IFRS 1021 (effective 1 January 2015).
Have not been met.. or
12)
lo which, in my opinion, attention should be drawn in order lo enable a proper understanding of
the accounts lo be reached.
KATHRYN STALLARD, F.C.C.A.
WILLIS JONES
64 WALTER ROAD
SWANSEA
SA14PT
DATE: 12 November 2024

CANCER INFORMATION & SUPPORT SERVICES
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
Notes
Reslricled
fund5
Unreslricled Total funds Total funds
funds
2024
2023
INCOMING RESOURCES
Grants
118441
118441
113436
FUNDRAISING
Charity Shop5 (including gift aid)
Recycling
Others
Donations & legacies lin¢luding gift aidl
Investment income
109209
3908
5485
38714
6118
109209
3908
5485
38714
6118
104618
1652
4365
3308
1610
281875
281875
228989
RESOURCES EXPENDED
Fundraising and publicity
111261
111261
111541
NET INCOMING RESOURCES AVAILABLE
280749
280749
227835
CHARITABLE EXPENDITURE
Wage5 and Salaries inc pension costs
Training and recruilmenl
Travelling expenses
Lollery prizes
Repairs, renewals and maintenance
Telephone, fax and email
Printing, 51alionery and postage
Refreshments
Services
Insurances
Rent and rates
Bank charge5 including Ebay
A¢counlancy
Depreciation
Sundrie5
Consultancy and professional fees
Cleaning and waste removal
Subscriptions
Computer expenses
187481
226
4551
1175
826
2468
1542
504
4178
3016
18299
2928
1800
1483
596
712
3485
1459
30
187481
226
4551
1175
826
2468
1542
504
4178
3016
18299
2928
1800
2150
596
712
3485
1459
30
171630
240
2815
1225
1221
2361
2131
1732
3524
3271
21866
2536
1800
2542
145
808
3323
1341
102
667
TOTAL CHARITABLE EXPENDITURE
667
236759
237426
224613
TOTAL RESOURCES EXPENDED
867
236759
237426
224613
NET IEXPENDITUREII INCOME FOR THE YEAR
BIFORWARD FUNDS
TRANSFERS
16671
2049
43990
209674
43323
211723
3222
208501
FUNDS AT 31 MARCH 2024
1382
253664
255046
211723
The statement of financial activities includes all gains and losses recognised in the year. All income and
expenditure derived from continuing activities.

CANCER INFORMATION & SUPPORT SERVICES
(COMPANY REGISTRATION NUMBER 07080573)
BALANCE SHEET AS AT 31 MARCH 2024
Note
2024
2023
FIXED ASSETS
Tangible assets
5381
6319
CURRENT ASSETS
Debtors
Cash at bank and in hand
2738
249471
3749
204222
252209
207971
CURRENT LIABILITIES
Amounts falling due within one year
10
{2544}
12567}
NET CURRENT ASSETS
249665
205404
TOTAL ASSETS LESS CURRENT LIABILITIES
255046
211723
NET ASSETS
255046
211723
REPRESENTED BY:.
Unreslricled funds
Restricted funds
13, 14
15
253664
1382
209674
2049
255046
211723
These accounts have been prepared in accordance with the special provisions of Part 15 of the
Companies Act 2006 relating lo small companies and in accordance with FRS 102 SORP.
Approved by the Board of Directors on 12, November 2024. The directors consider that the company is
entitled to exemption from the requirement lo have an audit under the provisions of section 477 of the
Companies Act 2006 and confirmed that the members have not required the company lo obtain an audit
of ils a¢¢ounts for the year in accordance with section 476 of the Companies Act 2006. The
Irusleesldirectors acknowledge their responsibilities for ensuring that the corllpany keeps accounting
records which comply with section 386 of the Companies Act 2006, and for preparing accounts which give
a true and fair view of the company and of ils profit for the year then ended in accordance with the
requirements of section 394 and 395 of the Cofflpanies Act 2006 and which otherwise comply with the
requirements of this Act relating to accounts, so far as applicable to this company.
LIL ALL
Mrs C. Kirby
M. Piper
Chairman
Treasurer

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
STATEMENT OF COMPLIANCE
These financial statements have been prepared in accordarice with FRS 102, 'The Financial Reporting
Standard applicable in the UK and the Republic of Ireland, the Charities Statement of Recommended
Practice (SORPI, FRS 102, and the Charities Act 2011.
ACCOUNTING POLICIES
la)
58sis of accounting
The accounts have been prepared under the limited cost conventions with items recognised at
cost or transaction value unless otherwise slated in the relevant notes lo these accounts. The
accounts have been prepared in accordance with Accounting and Reporting by Charities..
Statement of Recommended Practice {SORPI applicable lo charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 1021, and with the Financial Reporting Standard applicable in the United Kingdom and
Republic of1reland, and with the Charit￿e5 Act 2011.
The Charity constitutes a public benefit entity as defined by FRS 102.
{bl
Going Concern
There are no material uncertainties about the charity's ability to continue.
{cl
Voluntary income
Voluntary income is received by way of donations and gifls and is included in full in the Statement
of Financial Activities when received. Gifts in kind are valued al their estimated value lo the
charity and included under the appropriate headings.
{dl
Grants
Grant5 including grants for the purchase of fixed assets are recognised in full in the Statement of
Financial Activities in the year in which they are received.
{el
Restricted funds
Restricted funds are to be used for specif1ed purposes as laid down by th8 donor. Expenditure
which meets these criteria is identified lo the fund.
(fj
Unrestricted funds
Unrestricted funds are donations and other income received or generated for the objects of the
charity without further specified purpose and are available as general funds.
D8precialion
Tangible fixed assets other than freehold land are slated al cost less depreciation. Depreciation is
provided at rates calculated to write off the Cost less estimated residual value of each asset over
their estimated useful economic lives on a straight line basis, as follows'.-
200/0 on cost
Ig)
Fixtures and fittings..
Office equipment..
20% on cost

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (CONT.)
GRANTS RECEIVABLE
2024
2023
Unrestricted Funds
Local Health Groups and Charitable Trusts
118441
113436
TRUSTEES AND DIRECTORS REMUNERATION AND EXPENSES
None of the trustees were remunerated or paid expenses during the year. There were no related party
transactions.
INDEPENDENT EXAMINER'S FEES
Fees paid lo the independent examiner in the year were £1,800 (2023.. £1,800).
EMPLOYEES
The average number of employees during the yearwas'.-
2024
Number
2023
Number
Manager
Retail
Lead counsellor
Out reach counsellor
10
Their total remuneration was'.-
2024
2023
Wage5 and salaries
Employers pension costs
Social security costs
153566
3057
30858
142505
2729
26396
187481
171630
No employee received employee benefits of more than £32,590 during the year (2023.. £32,590).
10

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 {CONT.)
TANGIBLE FIXED ASSETS
Fixtures and
fittings
Office
equipment
Total
Cost
Al 1 April 2023
Additions
Disposals
13527
903
9649
309
23176
1212
At 31 March 2024
14430
9958
24388
Depreciation
At 1 April 2023
Charge for the year
Disposals
9590
862
7267
1288
16857
2150
At 31 March 2024
10452
8555
19007
Net Book Value
Al 31 March 2024
3978
1403
5381
At 31 March 2023
3937
2382
6319
As al 31, March 2024, fixtures and fittings held in a restricted fund have a carrying value of £1,382
{2023.' £2,049)
DEBTORS
2024
2023
General fund
HMRC
2165
573
2952
797
2738
3749

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 ICONT.)
CASH IN HAND AND BANK ACCOUNTS
2024
2023
General funds bank account
Cash in hand
249394
77
204196
26
249471
204222
10.
CREDITORS '. AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
2023
Other creditors
2544
2567
2544
2567
The amounts falling due within one year have the following split'.-
2024
2023
Unreslricled fund creditors
2544
2567
2544
2567
FUNDS
Restricted Unrestricted
Total
As at 1 April 2023
2049
209674
211723
Movement in year
{667)
43990
43323
Transfer from unrestricted
As at 31 March 2024
1382
253664
255046
12.
RELATED PARTY DISCLOSURES
There were no related party transactions for Ihe year ended 31 March 2024.
12

¢ANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 ICONT.)
13.
UNRESTRICTED FUNDS
2024
2023
INCOME
Grants
118441
113436
OTHER INCOME
Charity Shops (including gift aid)
Others
Donations & legacies (including gift aid)
Recycling
Bank Interesl
109209
5485
38714
3908
6118
104618
4365
3308
1652
1610
281875
228989
EXPENDITURE
Fundraising and Publicity
Wages and Salaries
Training and recruitment
Travelling expenses
Lottery prizes
Repairs, Renewals and Maintenance
Telephone, Fax and E-mail
Printing, Stationery and Postage
Refreshments
Services
Insurances
Rent and Rates
Bank Charges (including Ebayl
Accountancy
Depreciation
Sundries
Consultancy and Professional Fees
Cleaning and waste removal
Subscriptions
Computer expenses
1126
187481
226
4551
1175
826
2468
1542
504
4178
3016
18299
2928
1800
1483
596
712
3485
1459
30
1154
171630
240
2815
1225
1221
2361
2131
1732
3524
3271
21866
2536
1800
1875
145
808
3323
1341
102
237885
225100
SURPLUS OF INCOME OVER EXPENDITURE
Blforward funds
Transfer to restricted funds
43990
205254
3889
201365
BALANCE CIFWD
249244
205254
13

CANCER INFORMATION & SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 {CONT.I
14.
WEST GLAMORGAN REGIONAL THIRD SECTOR FUNDING PROGRAMME -
UNRESTRICTED
2024
2023
Grant received
Excess of income over lexpenditurel
Blfoward funds
4420
4420
BALANCE CIFWD
4420
4420
15.
COMIC RELIEF VSEF GRANT- RESTRICTED
2024
2023
Grant received
Transfer from unrestricled funds
Expenditure:.
Depreciation
1667}
16671
Excess of (expenditure) over income
Blforward funds
{667)
2049
16671
2716
BALANCE CIFWD
1382
2049
14