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2023-03-31-accounts

REGISTERED COMPANY NUMBER: 07517777 (England and Wales) REGISTERED CHARITY NUMBER: 1142414

REPORT OF THE TRUSTEES AND

FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

FOR

AGE WELL EAST LIMITED

TC Group 7 Kings Court Newcomen Way Colchester Essex CO4 9RA

AGE WELL EAST LIMITED

CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

Page
Report of the Trustees 1 to 7
Report of the Independent Auditors 8 to 10
Statement of Financial Activities 11
Balance Sheet 12
Cash Flow Statement 13
Notes to the Cash Flow Statement 14
Notes to the Financial Statements 15 to 26
Detailed Statement of Financial Activities 27 to 28

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2023. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Public benefit:

In setting objectives, developing strategies and undertaking activities the Trustees have given careful consideration to the Charity Commission's general guidance on public benefit.

Vision

To be the go-to place for people to feel connected, informed and included as they grow older.

Mission

To support and empower people to age well.

Values

Trust, Excellence, Community.

ACHIEVEMENT AND PERFORMANCE

Annual overview

The last 12 months have been groundbreaking for Age Well East. As of April 2022, The Essex Wellbeing Service Contract was successfully launched which enabled our Befriending Service to operate Essex wide (except for Southend and Thurrock). In addition, the team mobilised another Befriending Contract in Thurrock and a Bereavement Project in Northeast Essex.

As a direct result of the significant changes that occurred within the last year the Age Well East Team has grown to circa 38 employees. We are extremely proud of the Teams individual and collective expertise, professionalism, passion and commitment to our Mission, Vision, and Values.

As a result, the Team have delivered the following:

Welfare and Advice Service

Age Well East supported 3,333 clients across Essex through 4300 cases or activities. As people emerged from the Pandemic many were faced with increased costs of living, physical and health impacts of Covid19 and growing housing insecurity which has led to increasingly complex requests for assistance. The level of support provided through the service kept pace with the accelerated demand of the previous year with continued growth of 1% more client's approaching the service than the previous year.

Page 1

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

OBJECTIVES AND ACTIVITIES

Welfare and advice

825 people (up 1% on 2021/22) affected by financial deprivation & declining health were assisted to increase annual collective incomes through benefits & entitlements by £1,400,000 (8% up on 2021/22) via Disability Living Allowances, Attendance Allowance, Personal Independence Payments, Pension Credit & Housing Benefit.

226 people (up 20% on 2021/22) to access Blue Badge 230 disabled parking permits.

229 people (level with 2021/22) with 236 income & eligible benefits checks.

1,121 support cases: 825 (74%) identified as new problems and another 158 (14%) said they couldn't access help with these problems elsewhere, awarding us a year-end client satisfaction of 93%.

Dementia Services

During 2022/23 our provision has expanded, but we have remained focused on supporting anyone who is affected by dementia. We have continued to offer Dementia advice and information to anyone in need of support, have delivered Dementia Awareness sessions and supported organisations to become Dementia Friendly in our role as Chair of the Tendring Dementia Friendly Community (formerly Dementia Action Alliance). In addition to this we have an agreement with Essex County Council that enables us to undertake assessments for Hidden Disability Blue Badges.

We are also currently running a pilot 'Sundowning Project' based at Colchester General Hospital, providing activity to those who have been admitted to a general ward but who are also living with Dementia and most recently we have taken over the Dementia Information visits which, following a referral from the Memory Monitoring Service, are designed to inform people of the support and services that are available to them following a diagnosis of Dementia.

Breavement and End of Life

In 2022/23 we were awarded a one-year contract to provide informal bereavement support to people across Northeast Essex by Essex County Council. We delivered bereavement support to ninety-one individuals and facilitated four bereavement peer support groups across Colchester and Tendring. We also introduced two online groups, one is a men's only group and the second was an all-age group. We continue to take an active role in the NE Essex end-of-life board. We have recently secured funding for a joint project with St Helena to focus on transformation of Bereavement support across NE Essex.

Mental Wellbeing

This year our service has evolved further to support those people living with more complex mental health needs across our community. Through close working with local therapeutic services and providers of acute support including the Crisis Café our service assisted 46 people through support sessions to prevent crisis following impacts of pain management, carer breakdown, anxiety and depression, trauma and more. Overall, we assisted 75 people to navigate a way through their difficulties with 10 people moving on to access to therapy or, following a period of stability, a further 10 people towards social reconnection and positive activities within the community through groups, clubs and activities.

Inbound team

Our Inbound Service experienced growth in demand in 2022/23 and dealt with over 8,500 queries. As well as phone calls the team grew the webchat function through the website and dealt with 799 chats resolving peoples queries immediately. The service expanded across Essex (excluding Southend) and grew the range of events detailed on the website. Requests for information were far ranging and included clubs and activities, local support, care information, housing, legal and recommendations for safe and vetted trades people.

Groups and Activities

Our communities team delivered groups both in the Veranda on North Hill and within the community including Brightlingsea, Greenstead, Stanway, Witham and more. The clubs cover a range of hobbies and interests to suit the needs of the community. These include but are not limited to friendship clubs, seated exercise, dementia café's, knit & Natter, social lunches, art club and games group. We ran 778 clubs in our centre and the community, which had a total of 7,288 attendances.

Page 2

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

OBJECTIVES AND ACTIVITIES Befriending

The befriending service has experienced significant growth and success in 2022-2023, and we now offer a variety of friendship opportunities to our clients. We currently have 230 dedicated volunteers actively providing companionship and support to our clients, with an additional 125 potential volunteers in the onboarding process. The introduction of peer-to-peer linking has been particularly successful in establishing companionship among clients, freeing volunteers to support those who are housebound and unable to access their community. Working in collaboration with our EWS partners, our befriending team has positively impacted over 1000 clients, effectively reducing loneliness and isolation. This progress underscores the vital role our service plays in our community's well-being, and we look forward to continuing this impactful journey.

FINANCIAL REVIEW

Financial position

Age Well East continued a period of sustained growth due to the strong support from our donors and partners. In 2022/23 we raised a total of £1327,888 which is 71% increase compared to the prior year (2021/22: £775,649).

Over that period, we spent a total of £1209,082, an increase of 56% compared to prior year (2021/22: £771,685). This is largely due to an increase in charitable activities (i.e. Befriending, Advice Services and Dementia, Bereavement). We also had an increase in support services expenditure, as we increased the team to support the charity's growth through the year and into 2023/24 with a large contract award with Essex County Council through Provide for the Essex Wellbeing Service.

Overall net charity income was £118,806, however £107,330 was in respect of restricted income to be utilised in 2023/2024 as detailed in note 16 of the financial statements, leaving an unrestricted surplus of £11,476.

Investment policy and objectives

There are no funds available for long term investment due to the nature of the charities current and projected cashflows. This will continue to be reviewed in line with any surplus that is created.

Reserves Policy

The period under review began with the charity holding unrestricted reserves of £145,705 which had increased to £157,181 by the end of the year. The trustees are of the opinion that the existing designation of funds and the amount allocated to general reserves will be adequate to maintain a satisfactory position for the charity in 2023/24.

In line with our new reserves policy the charity has adjusted the minimum unrestricted reserves on the 1st August 2023 to £146,057.

This will continue to be reviewed by the trustees in line with planned growth and adjusted accordingly.

Page 3

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

FINANCIAL REVIEW

ACKNOWLEDGEMENTS

The Board of Trustees would like to record its thanks to all the generous donors who have supported our work through the financial year.

With special thanks to

Annie Tranmer Charitable Trust Masonic Charitable Foundation Ardwick Trust Mistley Parish Council Armed Forces Covenant MSE Charity Asda Foundation National Lottery B&Q Foundation Nationwide Buildiing Society Bradfeld Parish Council North East Essex CCG / ICS Brentwood Borough Council Oak Foundation Chapman Charitable Trust CCT Ogilvie Charities Charis Trust Our Colchester Business Improvement District Charles S French Charitable Trust Out There Media Colchester Borough Council Percy Bilton Charity Colchester Catalyst Charity Provide CIC Colin N Bennett Charitable Trust Rotary Club of Colchester Community 360 Screwfix Foundation CVS Tendring Sport England Dixie Rose Findlay Charitable Trust St Helena Hospice Elise Pilkington Trust St Lukes Church Tolleshunt Knights & Tiptree PCC Essex Alliance St Peters PCC Essex Community Foundation Stanway Parish Council Essex County Council Sylvia Waddilove Foundation Frank Litchfield General Charitable Trust Thorrington Parish Council FSJ Trust Thurrock District Council Garfield Weston Foundation Truemark Trust Gosling Foundation Tudor Trust Hiscox Foundation Veterans Foundation Jacqueline Budenburg Walter Farthing Trust John Walter Wynne Woodroffe Benton Foundation Lord Belstead Charitable Trust

Many individuals remember us in their will or in memory of loved ones. Their generosity benefits others across Essex and we are glad to express our gratitude but do not name the donors.

We also receive many regular donations. Without the generosity of so many people, Age Well East would not be able to achieve the level of services that we currently provide, especially to those experiencing isolation, loneliness, and poverty.

STRUCTURE, GOVERNANCE AND MANAGEMENT Structure and governance

Age Well East is a registered charity and is incorporated as a company limited by guarantee. The activities are governed by a Memorandum and Articles of Association 1 February 2011, as amended 9 May 2012, 14 April 2016, 30 October 2018, 29th August 2019, 31st December 2019 and 21st September 2021

Trustees and organisational structure

The members of the Board of Trustees are the Trustees of the charity and are also the directors of the company for company law purposes. Trustees are elected at the Annual General Meeting of the company for a period of three years from the date of their election. They are eligible for re-election after that period, except that the Chair may serve for a maximum of six consecutive years. The board may co-opt Trustees during the year, to serve until the conclusion of the next Annual General Meeting.

The Trustees have complied with their duty to have due regard to the guidance on public benefit published by the charity commission in exercising their powers or duties. The Board of Trustees administers the charity and meets every three months. A Finance, Audit, Risk and Governance Sub Committee (FARG) and an Operations Sub-Committee meet every 3 months and report to the Board on any risks or major delivery issues.

A Chief Executive Officer is appointed by the Trustees to manage the day-to-day operations of the charity and a Senior Leadership Team is in place.

Page 4

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

STRUCTURE, GOVERNANCE AND MANAGEMENT Induction and training of new trustees

Those wishing to become a Trustee of Age Well East meet in the first instance with the Chair of the Board.

The prospective Trustee would then be formally interviewed by a minimum of two Age Well East Trustees and the Chief Executive, who then make their recommendations to the full Board of Trustees.

If the Board of Trustees agrees to appoint the prospective Trustee, he or she would be invited to attend a Board meeting and if all parties are in agreement the Board, then elects or co-elects until the annual general meeting.

All new Trustees meet with the Chair of the Board and the Chief Executive Officer once officially appointed. In addition, they are offered time with each of the senior managers in order to gain a better understanding of the operational side of the charity.

Arrangements for setting pay and remuneration for key management.

All job roles within Age Well East are benchmarked against the same or similar roles within the charity sector. This ensures that true and fair pay is provided, Age Well East remain competitive within the sector and are able to retain and or recruit the best candidates for all roles. Trustee's set and approve pay for senior management.

Risk management

The risk matrix is held by and reviewed at every Finance, Audit, Risk and Governance Trustee Committee and all major risks are escalated and reviewed at the main Board of Trustees meeting quarterly. The Board can confirm the required risk processes and systems have been put in place to enable effective management and reporting.

The significant areas that pose major risk are as follows:

In order to minimise the above risks, actions have been taken that would reduce the scoring and significance impact. An example of this is the addition of the new role of Volunteer Coordinator who will be directly responsible for the recruitment and retention of all Volunteers.

2023/24 objectives

Age Well East have embraced the seismic shift in the day-to-day operations of the charity that occurred in 2022/23 and have used these as a springboard to further grow and develop the charity in 2023/24.

The Age Well East Business Plan 2023/24 is driven by our Vision, Mission, and Values which are encompassed in the strategic goals as follows:

-Embed the Age Well East Values at every touch point in the employee journey

-Priority #2 Deliver financial and contractual compliance.

-Achieve the 2023/24 budget and all quantitative and qualitative KPIs

-Retain ISO9001 and 27001 accreditation

-Achieve a Client Net Promotor Score of 35 - 40

Page 5

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

STRUCTURE, GOVERNANCE AND MANAGEMENT Senior Leadership Team

CEO

Simon Prestney (Resigned November 2022) Tom Harrison (Appointed in December 2022)

Deputy CE0

Sarah M McLoughlin (Appointed December 2022)

CEO Executive Assistant

Claire Putman

Heads of Department Alison Cokeley-Clarke (resigned January 2023)

REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number 07517777 (England and Wales)

Registered Charity number 1142414

Registered office

63 North Hill Colchester Essex CO1 1PX

Trustees

Chair N W J Avery

Company Secretary

C J Andrews

Treasurer

J A Wiggins

Trustees

C N Bennett

E Bloomfield

S Britter (resigned 3.08.2022)

A Georgeson

V M Loaiza (resigned 01.08.23)

E L L McCullagh (appointed 02.05.23) A Reeves (resigned 4.05.2022)

A K Sheppard (appointed 22.11.22, resigned 01.08.23)

T P B Singh

M J G Watkins (appointed 21.09.2021, resigned 3.08.2022)

S White (appointed 3.08.2022)

Ann Reeves and Su Britter stepped down during the period covered by this report. The board would like to record its thanks to both for their contribution over a number of years.

Page 6

AGE WELL EAST LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023

REFERENCE AND ADMINISTRATIVE DETAILS

Auditors

TC Group 7 Kings Court Newcomen Way Colchester Essex CO4 9RA

Bankers

The Co-operative Bank plc Delf House Southway Skelmersdale WN8 6WT

STATEMENT OF TRUSTEES' RESPONSIBILITIES

The trustees (who are also the directors of Age Well East Limited for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

AUDITORS

The auditors, TC Group, will be proposed for re-appointment at the forthcoming Annual General Meeting.

Approved by order of the board of trustees on 21 November 2023 and signed on its behalf by:

Trustee

Page 7

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE WELL EAST LIMITED

Opinion

We have audited the financial statements of Age Well East Limited (the 'charitable company') for the year ended 31 March 2023 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other Matter

The financial statements for the year ended 31st March 2022 were not audited.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Page 8

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE WELL EAST LIMITED

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

In identifying the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

-detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged fraud;

-We communicated applicable laws and regulations throughout the audit team.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Page 9

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE WELL EAST LIMITED

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Jacqueline Frost (Senior Statutory Auditor) for and on behalf of TC Group 7 Kings Court Newcomen Way Colchester Essex CO4 9RA

14 December 2023

Page 10

AGE WELL EAST LIMITED

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2023

Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
Charitable activities
4
Advice services
Communities
Veranda
Bereavement support
Inbound Support
Investment income
3
Total
EXPENDITURE ON
Raising funds
5
Charitable activities
6
Advice services
Communities
Veranda
Bereavement support
Inbound Support
Total
NET INCOME
Transfers between funds
16
Net movement in funds
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD
31.3.23
Unrestricted
Restricted
Total
funds
funds
funds
£
£
£
112,268
381,607
493,875
10,296
221,043
231,339
7,277
375,202
382,479
9,355
44,120
53,475
-
96,254
96,254
25
68,397
68,422
2,044
-
2,044
141,265
1,186,623
1,327,888
9,914
451
10,365
32,679
261,987
294,666
51,052
564,367
615,419
5,581
56,258
61,839
25,561
108,980
134,541
4,377
87,875
92,252
129,164
1,079,918
1,209,082
12,101
106,705
118,806
(625)
625
-
11,476
107,330
118,806
145,705
10,331
156,036
157,181
117,661
274,842
31.3.22
Total
funds
£
230,823
111,769
237,694
41,393
63,181
90,707
82
775,649
5,914
175,664
371,570
46,082
81,130
91,325
771,685
3,964
-
3,964
152,072
156,036

The notes form part of these financial statements

Page 11

AGE WELL EAST LIMITED

BALANCE SHEET 31 MARCH 2023

Notes
FIXED ASSETS
Tangible assets
12
CURRENT ASSETS
Debtors
13
Cash at bank
CREDITORS
Amounts falling due within one year
14
NET CURRENT ASSETS
TOTAL ASSETS LESS CURRENT LIABILITIES
NET ASSETS/(LIABILITIES)
FUNDS
16
Unrestricted funds
Restricted funds
TOTAL FUNDS
Unrestricted
funds
£
21,999
43,099
116,698
159,797
(24,614)
135,183
157,182
157,182
Restricted
funds
£
30,944
25,485
556,743
582,228
(495,512)
86,716
117,660
117,660
31.3.23
Total
funds
£
52,943
68,584
673,441
742,025
(520,126)
221,899
274,842
274,842
157,182
117,660
274,842
31.3.22
Total
funds
£
46,922
199,776
877,911
1,077,687
(968,573)
109,114
156,036
156,036
145,705
10,331
156,036

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on 21 November 2023 and were signed on its behalf by:

Trustee

The notes form part of these financial statements

Page 12

AGE WELL EAST LIMITED

CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2023

Notes
Cash flows from operating activities
Cash generated from operations
1
Net cash (used in)/provided by operating activities
Cash flows from investing activities
Purchase of tangible fixed assets
Interest received
Net cash used in investing activities
Change in cash and cash equivalents in
the reporting period
Cash and cash equivalents at the
beginning of the reporting period
Cash and cash equivalents at the end of
the reporting period
31.3.23
£
(181,504)
(181,504)
(25,010)
2,044
(22,966)
(204,470)
877,911
673,441
31.3.22
£
333,628
333,628
(17,197)
82
(17,115)
316,513
561,398
877,911

The notes form part of these financial statements

Page 13

AGE WELL EAST LIMITED

NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2023

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES

Net income for the reporting period (as per the Statement of Financial
Activities)
Adjustments for:
Depreciation charges
Interest received
Decrease/(increase) in debtors
(Decrease)/increase in creditors
Net cash (used in)/provided by operations
31.3.23
£
118,806
18,989
(2,044)
131,192
(448,447)
(181,504)
31.3.22
£
3,964
20,192
(82)
(185,857)
495,411
333,628

2. ANALYSIS OF CHANGES IN NET FUNDS

At 1.4.22 Cash flow At 31.3.23
£ £ £
Net cash
Cash at bank 877,911 (204,470) 673,441
877,911 (204,470) 673,441
Total 877,911 (204,470) 673,441

The notes form part of these financial statements

Page 14

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

The charity's functional and presentational currency is the pound sterling, and the financial statements are rounded to the nearest pound.

Critical accounting judgements and key sources of estimation uncertainty

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

The following specific policies are applied to particular categories of income:

Voluntary income is received by way of grants and donations and is included in full when receivable.

Gift Aid recoveries on donations from individuals are recognised in the same period as the donation.

Legacy income is included when it is probable that it will be received. Receipt is normally probable when:

• there has been grant of probate;

• the executors have established that there are sufficient assets in the estate, after settling any liabilities, to pay the legacy; and

Grants are recognised on receipt, unless the grants include performance or time related conditions, in which case income is recognised as these conditions are met. Income received relating to unmet performance or time related conditions is carried forward in deferred income.

Government grants received in connection with the Covid-19 pandemic to cover furloughed employees (CJRS grants) are recognised in donations under the normal recognition criteria.

Donated services are included at the value to the charity where this can be quantified, and where they have been supplied by local businesses in the course of their normal activities. The value of services provided by volunteers has not been included in these financial statements.

Investment income is included when receivable.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Allocation and apportionment of costs

Direct costs are allocated against activities as incurred. Other costs have been apportioned over the activities inline with time spent on those activities by employees in supporting roles.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Page 15

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

1. ACCOUNTING POLICIES - continued

Tangible fixed assets

Improvements to property - Period of lease Plant and machinery - 25% on cost Fixtures and fittings - 15% on reducing balance

Tangible fixed assets are recorded at cost less accumulated depreciation. Depreciation is provided at the following annual rates to write off each asset over its estimated useful life:

Improvements to property - period of lease Plant & machinery - 25% on cost Fixtures & fittings - 15% on reducing balance

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Pension costs and other post-retirement benefits

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

Donated goods and services

Donated goods and services are recognised in the financial statements when: control over the expected economic benefits that flow from the donation has passed to the charity and any performance-related conditions attached to the donation have been fully met: it is more likely than not that the economic benefits associated with the donated item will flow to the charity: the fair value or value to the charity of the donated item can be measured reliably.

Debtors

Debtors are initially measured at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Debtors classified as receivable within one year are not amortised.

Creditors

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Deferred income

Deferred income represents grant income received that cannot be recognised as income, as the charity has not met performance related or time related conditions set by the donor.

Termination payments

Termination benefits are measured at the best estimate of the expenditure required to settle the obligation at the reporting date.

The costs of termination payments in the year are included in support costs, and are allocated across the charity's activities in accordance with the accounting policy re the allocation of support costs.

Page 16

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

2.
DONATIONS AND LEGACIES
Donations
Legacies
Grants
3.
INVESTMENT INCOME
Deposit account interest
4.
INCOME FROM CHARITABLE ACTIVITIES
Activity
Grants
Advice services
Cafe income
Communities
Grants
Communities
Cafe income
Veranda
Grants
Veranda
Grants
Bereavement support
Cafe income
Inbound Support
Grants
Inbound Support
5.
RAISING FUNDS
Raising donations and legacies
Sundries
Other trading activities
Purchases
Aggregate amounts
31.3.23
£
30,202
8,786
454,887
493,875
31.3.23
£
2,044
31.3.23
£
231,339
7,277
375,202
9,355
44,120
96,254
25
68,397
831,969
31.3.23
£
238
31.3.23
£
10,127
10,365
31.3.22
£
20,107
2,115
208,601
31.3.22
£
20,107
2,115
208,601
230,823
31.3.22
£
82
31.3.22
£
111,769
5,282
232,412
13,077
28,316
63,181
-
90,707
544,744
31.3.22
£
204
31.3.22
£
5,710
5,914
5,914

Page 17

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

6. CHARITABLE ACTIVITIES COSTS

Advice services
Communities
Veranda
Bereavement support
Inbound Support
7.
SUPPORT COSTS
Advice services
Communities
Veranda
Bereavement support
Inbound Support
Advice services
Communities
Veranda
Bereavement support
Inbound Support
8.
NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
Depreciation - owned assets
Operating leases payments - rent
Independent Examiner's fees - Independent Examination
Independent Examiner's fees - other services
Auditor's remuneration - audit fees
Auditor's remuneration - non-audit fees
Direct
Costs
£
173,659
359,278
29,077
92,295
67,538
721,847
Management
£
96,097
195,894
29,569
29,569
18,481
369,610
Human
resources
£
8,045
25,307
1,404
6,773
1,999
43,528

Page 18

AGE WELL EAST LIMITED NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

9. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2023 nor for the year ended 31 March 2022.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31 March 2023 nor for the year ended 31 March 2022.

10. STAFF COSTS

Wages and salaries
Social security costs
Other pension costs
31.3.23
£
835,674
56,999
26,517
919,190
31.3.22
£
545,157
34,486
19,407
599,050

The average monthly number of employees during the year was as follows:

Leadership
Charity Support
Fundraising
Advice services
Communities
Bereavement support
Veranda
Inbound support
31.3.23

1
5
6
7
16
4
2
3
44
31.3.22
1
7
1
5
12
3
2
2
33

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

31.3.23 31.3.22
£70,001 - £80,000 1 -

The full time equivalent number of employees was 34.

11. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

Unrestricted
funds
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
68,573
Charitable activities
Advice services
-
Communities
5,282
Veranda
13,077
Bereavement support
-
Inbound Support
-
Investment income
82
Total
87,014
Restricted
funds
£
162,250
111,769
232,412
28,316
63,181
90,707
-
688,635
Total
funds
£
230,823
111,769
237,694
41,393
63,181
90,707
82
775,649

Page 19

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

11.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES - continued
Unrestricted
funds
£
EXPENDITURE ON
Raising funds
5,914
Charitable activities
Advice services
11,823
Communities
38,736
Veranda
11,595
Bereavement support
3,023
Inbound Support
2,501
Total
73,592
NET INCOME/(EXPENDITURE)
13,422
Transfers between funds
(1,052)
Net movement in funds
12,370
RECONCILIATION OF FUNDS
Total funds brought forward
133,335
TOTAL FUNDS CARRIED FORWARD
145,705
12.
TANGIBLE FIXED ASSETS
Improvements
to
Plant and
property
machinery
£
£
COST
At 1 April 2022
30,764
73,421
Additions
8,035
16,975
At 31 March 2023
38,799
90,396
DEPRECIATION
At 1 April 2022
16,461
44,056
Charge for year
4,681
13,517
At 31 March 2023
21,142
57,573
NET BOOK VALUE
At 31 March 2023
17,657
32,823
At 31 March 2022
14,303
29,365
Restricted
Total
funds
funds
£
£
-
5,914
163,841
175,664
332,834
371,570
34,487
46,082
78,107
81,130
88,824
91,325
698,093
771,685
(9,458)
3,964
1,052
-
(8,406)
3,964
18,737
152,072
10,331
156,036
Fixtures
and
fittings
Totals
£
£
8,914
113,099
-
25,010
8,914
138,109
5,660
66,177
791
18,989
6,451
85,166
2,463
52,943
3,254
46,922
Total
funds
£
5,914
175,664
371,570
46,082
81,130
91,325
771,685
3,964
-
3,964
152,072
156,036

Page 20

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

13. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Trade debtors
Other debtors
Prepayments and accrued income
14.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade creditors
Other creditors
Accrued expenses
Deferred income
15.
LEASING AGREEMENTS
Minimum lease payments under non-cancellable operating leases fall due as follows:
Within one year
Between one and five years
31.3.23
£
24,610
875
43,099
68,584
31.3.23
£
28,308
36,163
6,000
449,655
520,126
31.3.23
£
12,000
-
12,000
31.3.22
£
137,500
-
62,276
31.3.22
£
137,500
-
62,276
199,776
31.3.22
£
24,487
14,114
4,340
925,632
968,573
31.3.22
£
12,000
12,000
24,000
24,000

Page 21

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

16. MOVEMENT IN FUNDS

MOVEMENT IN FUNDS
Unrestricted funds
General fund
Restricted funds
CEO fund
Communities
Building
Veranda
Emotional Support
Alliance End of Life
Armed Forces Covenant
Tudor Trust
CCG - Dementia
CCG - Fraility
CCG - Partnership
ECC - COMF
Government & Local Authorities
NHS
Trusts and Foundations
Suffolk & NE Essex ICB Sundowning
National Lotter Community Fund Reaching
Communities
Masonic Charitable Foundation
TOTAL FUNDS
At 1.4.22
£
145,705
-
935
8,834
561
1
-
-
-
-
-
-
-
-
-
-
-
-
-
10,331
156,036
Net
movement
in funds
£
12,102
(261)
(86)
(4,168)
(563)
(366)
952
879
1,646
915
16,901
1,758
1,051
10,768
200
53,630
15,920
681
6,847
106,704
118,806
Transfers
between
funds
£
(625)
261
-
(3)
2
365
-
-
-
-
-
-
-
-
-
-
-
-
-
625
-
At
31.3.23
£
157,182
-
849
4,663
-
-
952
879
1,646
915
16,901
1,758
1,051
10,768
200
53,630
15,920
681
6,847
117,660
274,842

Page 22

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

16. MOVEMENT IN FUNDS - continued

Net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Restricted funds
CEO fund
Communities
Building
Veranda
Emotional Support
Alliance End of Life
Armed Forces Covenant
Tudor Trust
Catalyst
CCG - Dementia
CCG - Fraility
CCG - Partnership
ECC - Bereavement
ECC - COMF
Government & Local Authorities
NHS
Trusts and Foundations
Essex Well Being
Suffolk & NE Essex ICB Sundowning
ECC - Cost of living
Thurrock BC Befriending
National Lottery Platinum Jubilee
National Lotter Community Fund Reaching
Communities
Masonic Charitable Foundation
TOTAL FUNDS
Comparatives for movement in funds
Unrestricted funds
General fund
Restricted funds
CEO fund
Communities
Building
Veranda
Emotional Support
TOTAL FUNDS
At 1.4.21
£
133,335
82
1,428
15,259
1,968
-
18,737
152,072
Incoming
resources
£
141,264
-
-
-
-
-
952
33,532
36,381
31,513
915
26,250
299,561
90,000
1,051
34,405
21,069
129,589
295,314
19,583
32,191
52,265
27,507
44,546
10,000
1,186,624
1,327,888
Net
movement
in funds
£
13,422
(375)
(493)
(6,425)
(1,407)
(758)
(9,458)
3,964
Resources
expended
£
(129,162)
(261)
(86)
(4,168)
(563)
(366)
-
(32,653)
(34,735)
(31,513)
-
(9,349)
(297,803)
(90,000)
-
(23,637)
(20,869)
(75,959)
(295,314)
(3,663)
(32,191)
(52,265)
(27,507)
(43,865)
(3,153)
(1,079,920)
(1,209,082)
Transfers
between
funds
£
(1,052)
293
-
-
-
759
1,052
-
Movement
in funds
£
12,102
(261)
(86)
(4,168)
(563)
(366)
952
879
1,646
-
915
16,901
1,758
-
1,051
10,768
200
53,630
-
15,920
-
-
-
681
6,847
106,704
118,806
At
31.3.22
£
145,705
-
935
8,834
561
1
10,331
156,036

Page 23

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

16. MOVEMENT IN FUNDS - continued

Comparative net movement in funds, included in the above are as follows:

Incoming Resources Movement
resources expended in funds
£ £ £
Unrestricted funds
General fund 87,014 (73,592) 13,422
Restricted funds
CEO fund - (375) (375)
Communities - (493) (493)
Building - (6,425) (6,425)
Veranda - (1,407) (1,407)
Emotional Support - (758) (758)
Alliance End of Life 52,958 (52,958) -
Armed Forces Covenant 36,467 (36,467) -
Catalyst 37,107 (37,107) -
CCG - Dementia 27,000 (27,000) -
CCG - Partnership 297,991 (297,991) -
ECC - COMF 43,168 (43,168) -
Government & Local Authorities 43,063 (43,063) -
NHS 27,248 (27,248) -
Trusts and Foundations 103,633 (103,633) -
ECF Essex Covid Response 20,000 (20,000) -
688,635 (698,093) (9,458)
TOTAL FUNDS 775,649 (771,685) 3,964

Designated Fund

The designated funds have been set aside to cover estimated costs on contractual commitments.

Restricted Funds

Alliance End of Life

In collaboration with St Helena Hospice, this funding enables us to train and support a dedicated team of qualified volunteers to provide end-of-life support as Compassionate Companions, for individuals who have no one to support them at their end of life.

Armed Forces Covenant

A multi-year socialisation project providing holistic support for Veterans in later years within our Garrison community, including those living with dementia and their family carers. Funding enables dedicated friendship groups, telephone and face-to-face befriending alongside facilitated peer-to-peer contact with local ex-servicemen of other Veteran organisations provides regular social connection for those who are at increased risk of isolation, feelings of loneliness, and potential suicide idealisation within Colchester and Harwich.

Tudor Trust

This three year grant has helped us to further develop our Emotional Support services and provide a range of services to people during emotionally challenging times. Including End of life support, one to one bereavement support and group bereavement support.

We have made an immediate, practical, and long-lasting positive impact on the lives of those who need our support. Reducing pressure on acute services through concentrated, targeted emotional support.

Colchester Catalyst

Page 24

AGE WELL EAST LIMITED NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

16. MOVEMENT IN FUNDS - continued

This grant facilitated the recruitment of a Befriending and Friendship Clubs Manager to develop our befriending team, increase volunteers, establish new community clubs, and forge new community networks. The outcomes generated via this new role collectively enabled us to reach and empower over 300 more vulnerable people to overcome their feelings of loneliness and isolation across North East Essex.

CCG Partnership

An ongoing collaborative partnership with EPUT, ESNEFT and CCG to provide holistic mental wellbeing support for an increasing number of people in later years experiencing mental health issues for the first time. This funding enables us to provide dedicated telephone and one-to-one early intervention support within the community and make referrals towards appropriate clinical services to reduce new presentations to impacted emergency services, and escalations in mental declines towards acute inpatient services.

ECC Solution Focussed Bereavement Support

We have been able to deliver support to people who are struggling to deal with grief and bereavement in the Colchester and Tendring areas. To strengthen the offer of bereavement support to residents that are struggling with grief. People have been able to access the support in a way that suits them either face to face in person or on-line or a combination of both, and in a group format.

Government and Local Authorities

Various smaller grants received from Government and Local Authorities (less than £20,000).

NHS

Various smaller grants received from NHS (less than £20,000).

Trusts and Foundations

Various smaller grants received from Trusts and Foundations (less than £20,000).

Essex Well Being

With this five year grant, Age Well East has been able to offer community friendship services to anyone in Essex who is over 18 with an aim to end loneliness. They provide one to one volunteer friendship (befriending), pen friending and access to social groups and activities to empower people to live well.

Suffolk & NE Essex ICB Sundowning

This grant is funding a pilot scheme allowing two Age Well East dementia coordinators to attend two wards each at Colchester Hospital cover four older people's wards, working alongside staff teams at critical points in the day. The two coordinators work 56 hours per week within the wards. The dementia coordinator takes a person centred approach to a wellbeing and supported activity programme and identifies a range of mentally and physically stimulating activities that decrease anxiety and distract from triggers.

ECC Cost of Living

This grant facilitated 45 hours a week of telephone and online chat advice from trained advisors. To offer 13 additional hours a week of specialist welfare trained case advice to support complex welfare advice cases. To develop an extended welfare and support area of our website to provide specialist information aimed at our specific client group across Essex.

Thurrcok BC Befriending

This three year grant enables Age Well East to offer a befriending service to Thurrock Borough residents who are lonely and possibly suffering isolation from the community. Support includes face to face visits in the home, community companions and weekly telephone calls.

National Lottery Platinum Jubilee

Page 25

AGE WELL EAST LIMITED

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2023

16. MOVEMENT IN FUNDS - continued

Age Well East was able to mark the significant National moment of the Queen's Platinum Jubilee, we hosted community celebrations, creative workshops, and legacy building activities to bring our diverse Northeast Essex communities together.

National Lottery Community Fund Reaching Communities

This three year grant supports our Advice service to help remove financial-burdens for people and avert declining physical/mental-health. It provides the means to maintain independence and prevent longer-term and more acute decline through timely advice, and accurate completion of lengthy complex forms for income/health-related entitlements.

We can empower people towards increased levels of self-managing their circumstances, through coaching with digital-forms and processes through to accessing the things which enable people to sustain independent-living such as home help and the increased income needed to pay for it.

Masonic Charitable Foundation

This three year grant enables Age Well East to offer holistic Advice and Welfare support to those aged 60+ who are socially disadvantaged and/or living with long term health conditions and disabilities, experiencing hardships that obstruct social connection and community engagement.

17. RELATED PARTY DISCLOSURES

During the year the charity received grants totalling £834 (2022: £20,834) from donors whose trustees include a trustee of Age Well East Ltd.

The charity leases its premises at 63 North Hill from a trustee. The rent paid in the year was £12,000 (2022:£12,000). The lease expires on 31st March 2024.

Key management personnel compensation

Total key management personnel compensation paid in the year was £194,474 (2022: £180,595).

Page 26

AGE WELL EAST LIMITED

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2023

INCOME AND ENDOWMENTS
Donations and legacies
Donations
Legacies
Grants
Investment income
Deposit account interest
Charitable activities
Cafe income
Grants
Total incoming resources
EXPENDITURE
Raising donations and legacies
Sundries
Other trading activities
Purchases
Charitable activities
Wages
Social security
Pensions
Rent & premises costs
Running costs
Travel expenses
Professional fees
Subcontractors
Insurance
Advertising & Marketing
Improvements to property
Plant and machinery
Fixtures and fittings
Support costs
Management
Wages
Social security
Pensions
Travel expense
Advertising
Carried forward
31.3.23
£
30,202
8,786
454,887
493,875
2,044
16,657
815,312
831,969
1,327,888
238
10,127
506,676
32,438
12,962
31,067
32,202
12,900
35,890
27,500
8,820
2,403
4,681
13,516
792
721,847
328,998
24,561
13,555
677
-
367,791
31.3.22
£
20,107
2,115
208,601
230,823
82
18,359
526,385
544,744
775,649
204
5,710
348,878
20,872
9,168
23,487
26,564
6,840
10,478
12,000
1,779
-
4,270
15,285
638
480,259
196,279
13,614
10,239
509
3,880
224,521

This page does not form part of the statutory financial statements

Page 27

AGE WELL EAST LIMITED

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2023

Management
Brought forward
Sundries
Legal costs
Finance
Bank charges
Information technology
Telephone
Computer software
Computer maintenance
Equipment
Human resources
HR & recruitment costs
Staff training
DBS costs
Governance costs
Sundries
Accountancy and legal fees
Total resources expended
Net income
31.3.23
£
367,791
-
1,819
369,610
395
11,582
31,706
13,825
-
57,113
31,931
11,597
-
43,528
-
6,224
6,224
1,209,082
118,806
31.3.22
£
224,521
3,563
952
229,036
168
8,656
24,860
10,524
(515)
43,525
1,288
7,049
1,295
9,632
143
3,008
3,151
771,685
3,964

This page does not form part of the statutory financial statements

Page 28