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2021-03-31-accounts

WOODLANDS QUAKER HOME 75th ANNUAL REPORT 2020/2021

Woodlands Quaker Home Trustee Directors

Dot Hull Retired Social Worker Stourbridge Quaker Meeting

Peter Collard Outreach Teacher

Chairperson

Julia Furminger Retired Pharmacy Technician

Stourbridge Quaker Meeting

Nicholas Paton-Philip Retired Social Worker

Stourbridge Quaker Meeting

Dr Richard Taylor Retired General Practitioner

Bournville Quaker Meeting

Bob Jeays Retired Commercial Manager

Front cover – staff in the grounds next to the flowerbed celebrating 75years of the Woodlands – June 2020

CHAIRPERSON’S 2020/2021 REPORT

When the Second World War ended the Warwickshire Monthly Meeting of the Society of Friends (Quakers) bought the Woodlands estate and officially established the Woodlands as a home for the elderly on 1[st] November 1945.

In this our 75[th] year of operating we were faced with the most difficult and challenging of circumstances. The COVID-19 pandemic left the organisation struggling to manage the implementation of strict new procedures to protect residents, tenants, staff, and visitors.

Woodlands staff came to work every day throughout the pandemic and were required to wear cumbersome and uncomfortable Personal Protective Equipment (PPE), they were also subject to regular Covid-19 testing and strict workplace infection prevention guidelines. With all this to endure the staff continued to deliver excellent care and support for residents and tenants.

Government plans for funding social care in the future remains uncertain as is the continuation of funding to pay for measures to support the sector through the pandemic. The Woodlands has a long history of delivering care of the highest quality, underpinned by Quaker ethos and values. Our staff are at the forefront of this, and we are proud of their achievements and are humbled by the way they continued with their duties and supported one another through extremely difficult times.

Julia Furminger

MANAGER’S 2020/2021 REPORT

All staff regardless of their job role worked extremely hard to keep Woodlands free from infection and preventing residents, tenants, colleagues, and any visitors from contracting COVID-19. Whilst doing this, staff worked hard to limit the impact of restrictions for people living in the home. This was a difficult balance to achieve. Woodlands staff wore personal protective equipment; disposable gloves, disposable aprons and face masks when carrying out personal care such as washing or dressing on all residents and followed strict hand and respiratory hygiene practices.

Communal areas were cleaned more often to eliminate any pathogens on surfaces, especially frequently touched surfaces such as switches, arms of chairs and handrails. Natural ventilation from safely open windows and doors also helped to reduce the risk of the virus spreading by ensuring areas are well ventilated.

The wearing of facemasks can be unsettling for Residents, especially those with dementia who cannot see or recognise the face behind the mask. It can cause alarm and distress therefore extra time was needed to reassure the Resident. Many of the Residents had changes to their routine which resulted in many displaying behaviours associated with feeling low and unhappy. During the initial lockdown periods Residents were asked to eat their meals in their rooms and the downside to this was that they tended to eat or drink less.

Woodlands became more creative in ways of promoting wellbeing while keeping residents at a safe distance from each other, these included: -

Activities for one-to-one interactions took place and support activity bubbles were implemented . This provided the opportunity for residents to socialise with each other in specific small groups but within safe social distancing guidelines. staff could also monitor the movements of the resident and match the ability, interest, and level of participation in the long-term.

Woodlands followed government guidelines and limited visiting to try and keep residents and staff safe. These restrictions were probably the hardest thing to cope with. To try and support social contacts staff arranged video calls, socially distanced garden visits, doorstep visits, window visits and compassionate visits.

Regular newsletters were sent out to relatives to keep them updated with the hope to ease any anxieties they themselves may be experiencing.

Paddock, tenants followed Government guidelines and maintained social distancing and all community events were suspended. Following several transfers from the Paddock to the main house we welcomed two new tenants once lockdown restrictions were eased.

Woodlands staff checked the temperatures of all Residents twice daily and actively monitored them for any symptoms of COVID-19. Symptoms included a new and persistent cough or fever, but there were more likely to be atypical symptoms for example delirium, loss of appetite or loose bowels. Woodlands introduced baseline observations where temperature, heart rate, blood oxygen levels, pulse and blood pressure were taken. Low blood oxygen in an older person can be a sign of severe COVID-19. Going on a person’s symptoms alone only allows a suspected diagnosis and not everyone with the virus has obvious symptoms and sometimes no symptoms at all.

COVID-19 PCR testing commenced fully in August 2020 and residents were tested upon admission into the home and tested prior to discharge from hospital. Regardless of the result they were subject to a 14-day isolation in their room. All care homes carried out monthly testing for its residents and weekly testing for its staff regardless of symptoms. This allowed for early intervention for any asymptomatic cases.

Despite all our efforts the Woodlands had an outbreak of COVID-19 in October 2020. At the height of the outbreak, it was classed as a serious uncontrolled outbreak of COVID19 and Woodlands staff and residents experienced the most difficult of times. Staff worked tirelessly throughout and made many sacrifices.

The attitude and commitment of Woodlands employees was outstanding during this period, despite the difficulties employees enhanced their skills, made mistakes, reflected, and learned. They have put in 100% effort with hard work, to ensure the ongoing safety of residents before their own. I conclude with I am proud of the job they have done and continue to do on a daily basis. They have made a positive difference to residents and their families during what has been a very bleak time.

Bev Price

Throughout the most difficult of times, there was always time for smiles

September 2020

December 2020

FINANCE MANAGER’S 2020/2021 REPORT

Since the start of the COVID-19 pandemic day to day operations have been extremely challenging.

In May 2020, the government announced a £600 million Adult Social Care Infection Prevention ring fenced grant exclusively for actions which support care homes and domiciliary care providers to tackle the risk of Covid-19 infections. An amount of £3.25million was distributed to the Wolverhampton geographical area and the Woodlands allocation from the Local Authority was £42,693.

With this first tranche of funding the organisation was able to purchase a portable cabin which allowed for socially distanced staff breaks. The cabin could also be used should a member of staff wish to isolate from their families or function as a safe visitation area for relatives if necessary. The grant was also used to upgrade the nurse call system within the home which made use of technology to assist in allocating groups of staff to certain areas of the home.

COVID-19 PCR testing commenced in the home in August 2020 but as winter approached it was clear that the care sector would be under considerable strain without further financial help from the government to tackle the risks from COVID-19. In October 2020 it was announced that a further £546 million would be made available for the social care sector and the Woodlands was allocated £29,401.

COVID-19 infection control measures within the home worked very well and the home remained free from the virus from the initial national lockdown in March 2020 until October 2020. It would seem that the organisation was impacted by a new variant which surged through the UK in Autumn 2020 prompting a further national lockdown which came into force on 5[th] November 2020.

The new variant appeared to be more transmissible and was able to penetrate infection control measures in place and the home was officially classed as having a ‘serious uncontrolled outbreak of COVID-19’ in late October 2020. Weekly incident management meetings were held with Public Health England (Midlands), the local authority and support teams from the NHS. Following the outbreak, the home was allowed to reopen to admissions on 19[th] November and at that time there were a number of vacancies within the home; the voids amounted to a loss of income of £6830 per week.

In mid-December a number of staff tested positive for COVID-19 and the home was classed as having another outbreak, the home was closed again for admissions and visiting, and the outbreak was well controlled and contained. The home reopened again on 12th January 2021 for admissions and visiting.

It was very difficult to attract new residents to the home as there was so much uncertainty around COVID-19 and visiting guidance in care settings, the home therefore operated at a reduced occupancy from the first outbreak until the end of the financial year with the overall occupancy rate totalling 92%.

The pandemic had a significant impact on salaries and wages expenditure. We were directed by the Department of Health & Social Care and the Care Quality Commission to increase Statutory Sick Pay for staff to their normal wages if they needed to isolate because of COVID-19. This was to deter employees from attending work if they had symptoms or needed to isolate because of contact or following a positive test. This uplift was mostly covered by the grants received from central government.

The largest expenditure overrun after wages and salaries was attributed to Personal Protective Equipment (PPE). At the beginning of the pandemic there was a nationwide shortage of PPE and management had no other option but to pay inflated prices to purchase PPE to ensure residents and staff were protected. Although restricted to small care homes initially, help with PPE through the NHS PPE portal was made available to medium and larger size homes later in the year. It is hoped that this service can remain to support the sector.

Maintenance costs were curtailed as an essential works only policy was adopted by management to limit the number of contractors on site; however, we ensured our legal and regulatory obligations in relation to maintenance and health and safety were met.

Lateral Flow testing commenced in the home in December 2020. The amount of administration for the testing was significant and central government released additional funding for local authorities to distribute to care homes to assist with rapid testing. The amount distributed to the Woodlands was £12,766.76 and was received in January 2021. The funding supported employee costs for carrying out and registering lateral flow tests for staff and visitors.

Further funding was released from the Department of Health & Social Care in January 2021 to support care providers with additional workforce costs between 14[th] January and 31[st] March 2021. The funding amounted to £3,160 and was used to support the Woodlands to maintain a safe level of care.

The insurance industry reacted to the impact of Covid-19 on the sector, and it became extremely difficult to renew insurance on existing terms. Insurers that had historically provided cover for the care industry were far less receptive and we found ourselves having to renew terms with significant price increases and cover restrictions for any Covid-19 related events.

Wi-Fi within the home was improved to support virtual visiting and our service met the standards for the NHS Digital Protection and Security Toolkit. This gave the organisation access to a range of digital NHS services and allows connection to NHS mail which is a safe and secure way of communicating with our health partners.

We were fortunate to benefit from an increase in property prices mainly due to a combination of demand and the stamp duty holiday introduced in July 2020. The organisations investment property was revalued at £20,000 above the figure in March 2020 and other investments rallied following a dramatic fall in valuation at the end of the last financial year. This gave a change in the fair value of investments of £45,716 for the organisation. This together with the governments funding to support the sector through the pandemic helped to reduce the impact of COVID-19 on our financial position.

Lastly, I must mention the staff without whom we would not have been able to manage through the most challenging year I have known since working at the Woodlands. Staff made the most difficult decisions to support the organisation, some opting to forego seeing family members in order to protect the health of residents and tenants. Social

care workers are not valued highly enough, our staff have shown themselves to be superheroes they do not wear capes, but wear face masks, visors, gowns and gloves and I have been proud to work alongside them.

Andrea Mason

STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31st MARCH 2021

2021
2020		 2021
2020		 2021
2020
£
£
TURNOVER
1,809,091
1,678,655
Operating costs
(1,847,906)
(1,675,683)
OPERATING SURPLUS
(38,815)		 2,972
Finance income
7,346
 8,566
Interest payable and financing costs
(8,885)		 (9,178)
Changes in fair value of investments
45,716
 (14,340)
TOTAL COMPREHENSIVE INCOME FOR THE YEAR 5,362 (11,980)

Accounts Audited by Beever & Struthers

STATEMENT OF FINANCIAL POSITION FOR THE YEAR ENDED 31[st] MARCH 2021

2021
2020		 2021
2020		 2021
2020		 2021
2020		 2021
2020
£
£
FIXED ASSETS
Housing properties – cost less depreciation 1,274,602 1,301,567

Other property, plant & equipment		 90,335 103,380
Investment property 145,000 125,000

Investments		 315,343 291,683
1,825,280 1,821,630
CURRENT ASSETS
Inventories 9,684 6,956
Debtors 91,481 65,513
Cash and cash equivalents 101,178 122,418
202,343 194,887
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR (117,977) (94,832)
NET CURRENT ASSETS 84,366 100,055
TOTAL ASSETS LESS CURRENT LIABILITIES 1,909,646 1,921,685
CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE
YEAR		 (460,518) (477,919)
1,449,128 1,443,766
RESERVES
Restricted reserves 673,017 569,954
Revenue reserves 776,111 873,812
1,449,128 1,443,766

Accounts Audited by Beever & Struthers

Back Page - Resident Edna Wright enjoying socially distanced entertainment in the grounds – September 2020

Woodlands Quaker Home & Sheltered Housing for Older People

434 Penn Road, Penn, Wolverhampton, WV4 4DH Telephone: 01902 341 203 Fax: 01902 337 302 email: woodlandsquaker@btconnect.com Web: www.woodlandsquakerhome.org

Registered Charity No: 1141622 Registered Company No: 7577779 Registered H.A. No: H1395

Re2ister¢d number: 07577779 WOODLANDS QUAKERHOME Finaneial statemenls Year cn(le(J 31 March 2021

WOODLANDS QUAKER HOME INDEX Information Trustee Direetors Report Strgtegic Report Independent Auditor's Report Stalemenl of Comprehensive Income A2 Statement of Financial Position 13 Statement of Chathges in Resetves 14 Statemenl of Cash Flows Js Notes to the Financial Statements 16

WOODLANDS QUAKER HOME INFORMATIOTrI TRUSTEE DIRECTORS Robert Jeays Richard Taylor (Convenor of Finance & OtKrnlions ) Peter Collard Julia Fut[nll￿tr (Chair) Dorothy Hull Nicholas Paton-Philip{Convenor of Care and Slatfllw) REGisfERED OFFICE 434 Penn Road Wolverhampton West Midlands WV4 4DH AUDITOR Beever and Strnthers 20 Colmore Circl Queensw'ay Birmingharn B4 6AT BANKERS Lloyds Bank PIC POBoxlO 37 Queen Sqiiare Wolverhanipton WVI IYH RECISTERED NUMBER 07577779 CHARITY COMMISSION NUMBER 1141622

WOODLANDS QUAKER HOME TRUSTEE DIRECTORS REPORT CONSTITUTION WoodlaDds Quaker Home is registered undeT the Companies Aci 2006. registered nurnber 7577779 and is a registeied charity, regisl¢red charity llwnber 1141622. FUTURE DEvEl￿PmE￿rS Following tlie impact of the pandemic. the organisption is reviewing its iwsine5s plan and risks to specifically in¢orp)rate CoYid-19 and have no significant developments planne(L TRUSTEE DIREcfoRS The following members held 0￿1CC from 1° April 2020 to the date of this ftport, unless otheNi5e stated. Robert Jeays Peler Collard Julia Fumiinger (Chair) Dorothy Hiill Nicholas Paton-Philip (Convenor of Care and Staffing) Richard Taylor (Conyenor of Finance & Operations) The Woodland% Nominations Sub CIHJrnitte¢ nominates Ttusttt Directors for appointtnent by ihe Centrdl England Quaker Area Meetin& Each appointsnent is for a th)Te year triennium. At the end of their fjrst triennium TTUSt¢¢ Dire¢tor5 be re-nominated and Te-appointed for a fi￿her three years. 1They should not serve niore than nine consecutive years, but exceptionally this may be approved by Central England Quakers (CEQ). Following a years break they may be noniinated and appoinied again. All Trustee Directors give of their tiTne freely and received no benefits of remuneration from tli¢ Woodland5. TRUSTEE DIRECFORS RESPONSIBILITIES Charity Legislalion reqiiires the Trnstee Directors to prepftre financial statements for each f￿Ancial year ithich give a tNe and fair view of the state of the Woodlands as at the end of the f￿ancial year and of the income and expenditure of the W(KKllands for die year ended on the dale. In preparing those finantiaS stateinenls. suitable ccounting policic5 have been used, to the besi of Tn]stee Directors knoi%ledge and belief, by T¢ference Lo asonable and pnidenr judgements and estimates and applied con5iStentty. Applicable accounting standards h8V¢ been folloived. The T￿￿tee Directors are also required to indiC￿e where the financial statements are prepared other than on the ba51S that ihe Woodlands is a going concern. The Trustee Directors are responsible for ensuring that aThgements are made for keeping proper books of ount ivith respect to the Woodlands, transactions. artd assels and liabilities, and for rnainiaintng a 5arisfactory system of control over the Woodlands. books of aecount and transactions. The Trustee Directors ate also responsible for ensuring that a￿angements are n￿de to safeguard the assets of the Woodlands and lience for taking reasonable step5 for the prevention and detection of fraud and other irregularities. COMPLIANCE WITH THE REGULATOR'S GOVERNANCE AND FINANCIAL VIABILITY STANDARD The Trustee Directors confimi that the A550ciation complie5 ivith th¢ Requirement5 of the revised Governance and Fin8n¢ial Viabiliry Standard applicable for ihe year.

WOODLANDS QUAKER HOME TRUSTEE DIRECTORS REPORT DISCLOSURE OF tNFORMATION TO THE AL'DITOR Each of the Dirtttors at the date of approval olihis report have confjrnied thai.. AS far as the Directors are aw'are, there is no relevant audit infom)ation of ￿th1¢h the Association's auditor is unaware; and The Directors have taken all the sleps that they ought to have taken as DirectOT5 in order to make themselves aivare of an>. relevani audit infom)aiion and to eslablish ihat the Association's auditor is aware of that infomiaiion. Approved by the Trusl¢e Directors on 20 October 2021 and signed on ils behalf by: Peter Collard - Trustee Dire¢tor

WOODLANDS QUAKER HOME STRATEGIC REPORT PRINCIPAL AcfivITIES The principal activsties of the W(K*dland% are ihe provision of accomm(xlation and care for older ￿0p]e tI￿OUgh sheliered housing and residential care facilities. PURPOSES AND AIMS W¢ have referred io the guidance in the Charity Commissions genetal guidance on public benefit ivhen reviewing our auns and objectives and in planning future activities. The Woodljnds, guided by Quaker ethos and values, provides 24-IK)ur ￿SIdential Ca￿ for 44 residents and supported accommodation in the forni of 25 flats. Primarily for ihe over 60& eligibility for the WoodlaThts is on a needs as5¢55ed basis. The Woodlands has a w)sitive regard for diversiry and equal opportunities and ensures that any request for its services are treated equally. Where fmancial assistance is needed. the Woodlands M'ill provide support, gllidance and inforEnation on appropriate grants and benefits available. Th¢ wO￿lIand5 op¢rdt¢5 a support fund. which can provide financial assistance to Yesidents, or wiential residents who are in need to cover the shonfall between Woodlands fees and local authority suppon rates. These tneasllres help to ensure thai people are not unduly excluded from the w￿dIandS due to insi1￿1C1ent means. Our primary aim at the Woodlands is to provide quality accommodation with high quality levels of care and 5UPPOrt. Performance Th¢ Woodlands 2020r2021 fiscal year iv&s possibly the mosi Challenging year of the organisation'5 75-year hislory. The Covid-19 pandeniic had a severe inipact on the nation and tlie W{￿dIandS became extrefftely wjlnerable as the virus disproportionately affeC￿d the older ￿PIllation. Al the start of the pandemic there ivas a nationivide shortage of Personal Protective EquiP￿ent (PPE). Woodlands anagement had no oiher option but to pxy inflated prices for masks. gomms. aprons. and hand sanitiser to ensure residents and slaff were protecled. This ivas the S￿ond larg¢st tost OV¢Trnll following wages and salaries because of tILe pandemic. Althoiigh limited io small care homes initially there i%?s help during tlie year ivith Covid-19 PPE through tile NHS PPE portal and this alloived the organisation lo older essential itons free of charge. May 2020, the government announced a £6￿ million Adult &Kial ca￿ Infection Prevention ring fenced gi'ant exclusively for actions ivhich 5UPPQrt care homes and dorniciliary carc providers io tackle the risk of Covid-19 infections. An aniount of £3.25million ivas disrributed to the Wolvethampton geographical area and the Woodlands all(Kation froni the LtKal Authority ivas £42,693. The criteria for expendittjre ivas as folloivs.. - Ensuring that staff who are i501ating in line ivith 8oYetnment guida￿e receive their nornial ivages ivhile doing so. This includes staff iiiih suspected SyMpton￿ of Covid-19 awaiting a t¢5L or any staff meTnber (or a period following ll positive te51. Ensuring. so far as possible. Ihat members of staff ivork in only one care hom¢. This includes staff who work for one provider across several horne5 or staff that ii'ork on a part time basis for muliiple en)ployers and incliides agency stalr (Ihe principle being that the f•ver locations that Members of staff iVOTk the better. Liiiiiting Of cohorting stall to individual groups of residents or floorslwings including segregatioii of Covid-19 positive residents. To support aciiye recruilrnenl of addilional sthff if they are needed to enable staff to iyork in only one care hotne or to work only ivith aii assigiied group of residents 01 only in specified area5 of a care lioiiie. Steps to limit the ijse of public transport by members of staff. Where they do not have their oivn private vehicle5, this could include encouraging ii?Iking and Cycling 10 and from ivork oiid siipporting thi5 Ivlth the provision of cliangiiig facilities and rooms and bik¢ storage or use ofiocal taxi fllrns. ProvidiTr8 accortunodation for staff %vho proaaivelj. choose (o stay separately froiii their faniilies in order to limit social interaction outside iyork. This may be provision on 511e or iii pamnership wilh local hotels. A portion of the grant il'as used to purchase a portable cabiii. This had ii)uliiple uses As a designaied siatT groiip could be separated i¥,hils( OD breaks. It Could also provide accoininodation if a staff Inen)b¢r c1105e to 1501ate from IheiT fatnily or filnclion a5 a safe visitation area for relatives.

WOODLANDS QUAKER HOME STRATEGIC REPORT ie grant Ivas also used to iipgrade the nurse call system iviiliin ihe home to incotpotate a siaff key fob system, staff could then be desigiiated to specific residenls using the ter1￿010&￿' and repons generated if necessary to track movement if a posilive case of Covid-19 ih'ere identified. The remaining ￿1)d$ from the first tranche of grant fiinding W115 I￿¢d to refurbish an outside WC. this iwas then used by staff 1sDrking in the 5anie cohort and perspex partition screens ivere purchased for use in the Tnain office. PCR (Pol)Inerase chain reaction) tesiing for siaff and residents commenced in mid-Augusr, however as ivinter approached il was clear that the care sector would le to fftanage ihrough the pandeTlliC iyithout additional funding and in Ocrober Ihe governmeni a[￿￿unCed further funding of £546 n)illion for the social care sector. The criteria for expendilure was the Same as the fjrst release of fimds bu( also included: _ Dedicated staff lo 5UPPOrt and facilitate safe visiiing. Ensuring that staff ivho need to attend Work for tesiing aTe paid for doing $0. The Woodland$ allocation totalled £29,401, ￿th1¢h was paid in 2 in5talrnents. Staff iVOTked tirelessly tluoli￿] tlie naiional and regional lockdoivns ensuring adherence to PPE protocols, handivasliing. and social disthncing. Despite all their efforts there il'as an ouibreak in Ilie home loivards the end of October and at its peak it was classed as a'serious uncoJ)trolled outbreak of Covid-19'. We iv¢r¢ extreD]ely gratefiil for the support aiKI giiidance recEiYed frorn Public Health (Midlands).. Wolverhaii)pton City. Council and the Royal WolverhaTnplon NHS Trust ii'ho supported the hoine ihroiigh an extremel)r bleak period. The hoiiie closed to ad]iiissions until the ouibreak ivas under control and by the time of opening on 19 Noveinber Ihere Ivere a high nU]￿ber of voids. Unfortunately, due to visiting restrictions li became txlremely diificult to ai(Ttct n¢ii' resideiits to the Woodlands and ilie honie operdied ai a reduced ￿cUpanc1, level until the end of the financial year resuliing iii an overall occupancy rate of 92¥0. In DeceinbeT 2020 the DePart￿ent of Healih and Social ca￿ Commenced the natitsiial roll out of lateral floil testing devices to care hoines. The la(eral floiv iesiing technology enabled a rdpid display of CoYid-19 test re5ulrs ivithiii 30 miniiies ¥Lnd did not reqiiire o laborntory to process results. Resident5 Ivere being 51¥abbed every ?8 days ivith a PCR cest and staft sivabbed i¥rekly iviih a PCR test and hi'ice weekly iviili a lateral tloiy test (LFT). The LFf devices iiere also used to facilitalt safe visitiiig for relatives, lioivever Ilie level of adiiiinistratioii for the tesiinD regiiiie sigiiificani. Cetllial bJoveTnment reCO￿lIsed the biirden that this placed on an already oveFstreiched sector and on 23 Deceii)ber 2020 tlie goweninieiit aniiouiiced a filrtlier £149 rnillion to support the rollout ol lateral floi¥ iesiing in care homes. The W(K)dlaiids wag allocated £12.267 a]Id this ivas received in Janiiarj 2021. The fi￿ding enabled ihe organisation to pay for staf( costs associated ivith traininE and carrying ollt laterdl floiv tesls. On 17 January 2021 at 4..00am a smo11 fire il'as discovered in ihe care htsme upon aiitoinatic activaiion of the fire alarm. The r￿e i%'as in the en-siiiie ora bedroom and & phased evacllation il'as undertaken b), slaff on diity. Fire officers quickly aiiended and assisted a residenr to evacuaie froni Ihe IL)om i¥here ihe r￿e had originated. The resideiit ivas unscailied and follolving invesligation il li?$ confirjned tliat Ihe fire had started froim an extractor fan in the eTr-siiite. WoodlaTrds stsff have iii-deptli training in fire safers, and actions in the event of a file, thi5 Iva5 supported by comments made b), Ihe fire inyestigaiion officer itho revieived Cctv footage and slated tliat tlieir actioi)s Ii'ere sivift and (ollowed the correct procedure entirely. Folloi¥ing the fire. the room ivas uninhabitable aiid iiiifortunately ihe refurbishtneiil iyas noi compleie b), the end of ma￿￿, tlie unoccupied room added to already significani income losses through voids. In late January 2021 the Department of Health and Social Care issiied ihe Workforce Fund G￿￿[ 10 siipport care providei's i¥iih addilioiial iyorkforce costs betii'een 14 Janiiary, 2021 aiid 31 March 2021. The fundiiig il'as io be used 10 deliver meagures that resLIIt in additionktl 51afftng capaeiti. for adiili social care to.. Suppori providers to niAii)tain the provision of safe care. Support providers to r¢5trici Inovement of 5t8ff beii%een caie hoTrit5 alld oiher care sertings. Support liiiiel} and safe discharge from hospitcil inio care 5eiting5. To eiiable neiv adinission from ihe communit). itlto carc 5ervice5. Tlie IiiiidiI]b for the Woodland5 amounted to £3,160 and iva5 received in March 2021.

WOODLANDS QUAKER HOME STRATEGIC REPORT Th¢ Covid-19 Statutory Sick pay rebate scheme launched by the Govemment in May 2020 enabled small to medium size employers to reclaifft statutory sick pay (SSP) costs caiised by absellces due lo Covid-19. SSP costs are nomially ix)rne by the employ¢r, however ihe scheme allowed qualifying employers to reclatm up to 2 weeks SSP per employee if they were wiable to work if they had Covid-19 or ivere self-is(>latin& llie organssation reclaimed £7,717 through the scheme for the year. A total of £87,521 was received in Covid-19 grdnt related fut)ding directly tl]rough the govern￿entS supw)rt of adult social core of ivhich £29,184 was allocaied towards staff costs ivhich liad increased significantly to wmply with Covid-19 infection prevention regulations and guidelines. £5&337 Tha5 expended on Covid-19 related non-payoll ¢osls and all expenditure adhered to the strict Cri￿ri2 attaC1￿d to ihE grant condition5. The organisation had applied in 2019 to Central England Area Quaker Meeting for a £50,000 gtant for the organisations support ￿nd. The application i¥as Success￿1, and the grant was received in June 2020. The support fund was sei up to assist resIdent￿retaliVe5 in financial ditriculiie5 ivho cannot afford the difEerence betsveen local auihorit). rates for rare and the fees Charged by the Wo(Mllalld5. The fund not only supports neiv residents to ihe home but also residents who have been funding their own care and whose capital has fallEn lo the upper Capital limit of £23,250. This w2$ welcome news to support rel￿1¥¢5 and re5idet]ts already burdened by the unpad of Covid-19. Void losse5 for the housing scheme ivere high a5 nomitotions for rental properties slowed during the r￿st lockdoivn. A total of 4 easy access wet rooms iyere installed for the year wh¢n properties became vacant and this was in line with the organisations plans to'fithwe proof the Paddock scheme. Routine tnaintenance expenditure reduced as an 'essential wo￿5 only. policj. ITr75 adopted by management to limit the number of contractors attending ihe home and housing scheme. Management ensured that the organisalions legal and regulatory obligations iiEre Inet, birt il was al limes diffiailr a5 somc contractors were wiable to obtain uisurance to cover them working in a care home and some of the firm5 Used by the Wo¢xllands had fUrIou￿¢d staff and ivere operating at reduced capacity during lockdoivns. The valuation of iDv¢s¢menl5 increased significantty compared to the valuation as at March 2020 a5 th¢ markets had rallied folloiving the dramatic fall wl the start of the pandemic ond c4)nfidence increased further ivhen covid-19 vaccines ivith a liigh efficacy rdte wer¢ intr(kJu￿l in Dece]nber 2020. The Woodlands investsnent propeity was revaliied ai £20,OQO above the 2020 valuarion figure as pjuperty price5 incieased due to a coii)bination of demftnd, low intertsl rates and the stamp diity holiday. As ive move fonvard and vaccinations are rolled out. i%e are confident that ive can continue to adapt to operatioiial challenges and wiihstand ecotK)mic uncertainties a5 d¢mand for elderly care and support is predicted to rise. As we aivait governineiit plans for reform ofhealthcare and adult social ure, w¢ rnus( etnphasise Iioiy gratefvl we are to our staff, without whom the O￿aniSatIon iyould not have endured this unpredictable and extreinely ¢hallen8ing year. Value For Money Woodlands Quaker Home is Commiiied to getting Ilie best value for mone> in buying goods and servi¢es and also in hoiv Ive actually do oiir M'OTk- so that can deliver the right service to our re55denls and tenanls in t7￿ n)ost Cost eff¢ttiv¢ and etTicient iyay. Woodlands Q1￿ker Hom¢ ivill tonsiilt ivith the users of its services to ensure tliat their inreresis are iaken illto consideration ii'hen achieving Ihis objective. Tlie Senior Manigemeni TeaEn and Trusttt D￿¢ClorS ensure thai there is:_ Regiilar scrutiiiy of cos1 perfo[n￿nce against budget and comparison of operaling costs ivith 5iinilar organisarions.

A robust prociirement procedure. Regular r¢vi¢iv of asseis and asset perfonnance. Regular reviei%s cjf the organisaiions statT￿g establishrnenl lo ensure the srructyre is as eificient as possibte. Regiilai. SMT meetings ivhich focus on qiialit). and best value procurrrnent of oui goods ajid services. The use of professional advisers to sTr]pport procurenient. A clear process foi managing and n)oniloring conlrdetors. Periodic revi¢ivs of ar¢as of service.

WOODLANDS QUAKER HOME STRATEGIC REPORT The table beloiv details tlie organisation's value for money metric5. alon8 ivith targets for 2022 ivhich have been infomed by our perfomkance in 2021. 2020 scorecard niedian 2021 2022 Ta .5(P/ 2020 Reinvestment 0/0 1.930/0 0.430/0 O.OQ/o 6. IOQ/o New su I delivered il/ 0.￿/￿ 0.￿1 1.3/ Gearin EBITDA NIRI 33.800/ 220.84Vts 300.00/0 323.60r/+ 196.10/ Headliiie social housiii cost r unit Care Hoine Sheliered Hoisin Cate Home Sheliered Housin Sheltered Housiii Care Honie £36.992 £7,205 £35,(KM) £5,500 £33.581 £5.722 £4.023 erati Mar Letlin Socigl Housin Overall Return on Capital ein -12.75Yo i.oir/ -0.960/0 -0.71 /0 21.50Vo 0.280/(+ 0.51Ph 4).62 /0 2.8￿/0 INVESTMENT POLICY rfrie Triislees have tlie poivtr to invest funds not ininiediatel}' reqiiired for operdiional p￿￿oSeS in sucli ii)vestsiients a5 th¢}. think fil. biveslIiienis Iield b). Ihe Wo(Kllaiids l)a%-e been acqiiired in accoidic nce iiiili these poiveTS. Tl)ere al'e no resirictions oll the chl&r]￿S poil'er to invesi, hoii'ever as a Quaker org￿)1$all0I7 Triislees ii'ill eiisiiir Iliat investniejiig in arniamenis, alcohol and tobacco are avoided aloiig %￿ltI) inv¢slineiits thai ale in conflicl Kviih its charitable objectives. The charity's investTnent5 are ntsnaged to optimise rdurn and Tntstees adop( a loii'er to iiiediLim risk polic), iii respect of asset allocation. Reserves Policy The policy for iinr£sLricted reserves is revieiwed each )'ear b), the Finance & ￿rall0nS Coniiiiittee. They eiisiire that the largti they set iyill bE capable of-

Providing siifficieni ivorking capiial for bLKlgered operatioiial comniitinents Fiinding IE5ponsive aciion in the eveiii of a significani financial doii'n-turn Replacing ii'orking assets as ihey ivear oul Iii setting the tarbvet. (lie Trusiee Directors lake account of any risks t]￿t might impact on the level of reserves reqiiired. They iii¢lude: Tinie iieeded to implem¢nl operniional response io an>. Si￿lficant reductiotis in iiicome Dependeii¢e on and reliabilht). of individual incoiiie Slieaiiis Robu5tTiess of ihe inieTnal reporting and response ineihod The cun'enl policy is for unrestricted fund5 held b). Ihe Woodlands 10 be 3 1noiit115 of resou￿¢5 e.ipended i%'liich ciirrenilj equates to aroiiiid £460.000. Ai this le%'el Triistee Direc(OT5 feel ihai thes, ii'oiild be able 10 contiiiiie ilie ciirrei)t activiti¢8 of the Woodlands in the ei'enl of a sigTrilicaiii dtop in ii)coine Idisriiption to its activities. It GOING COPICERN

WOODLANDS QUAKER HOME STRATEGIC REPORT The Trustees con5Éder that the WocKllands is well placed to nTranage its busilless risks Success￿11Y. After making enquirie8 the Trustees have a reasonable expxtation that the w(K￿l2￿d5 has adwuatE resources to conlinue in operational existence for the forseeab]e future. Accordingly. they continue to adopt the going conr¢m basis in preparing the financial statements. FINANCIAL RISK MANAGEMENT Th¢ Woodlands a¢tiviti¢S ¢XP05e it to a number of potential financial risk5 including CTedit risk, ca5hflow risk and liquidity risk. Hoivever, the Woodlands does not have any significant external boJTowings or ¢xposur¢ ¢0 significant rent atrears so these risks are niifigated. The Wo(Kllands principal financial assets are housing propertie5, bank balan¢es and cash, rent arr¢ar4 other receivables and investments. Approved by the Trustee Directors OD 25 October 2021 and signed on its behalf by: Peter Collard Trustee Director

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF WOODLANDS QUAKEK HOME Opinion We have audited tlie finwicial stateinents of w0￿[and5 Quaker Horne (rhe 'charity') for the year ended 31 March 2021 ivhich comprise the Siaienieni of Coniprehensive Ineonle, the Statemeni of Fiiiancial Position, the Siateinent of Changes in Reserves, the Statement of Cash FIoiv5 and notes 10 the r]nan¢ial slaletnents, in¢ludiiig a summary of signifieant accounting policies. The f￿￿]rial reporting frameivork that has Ixen applied in their preparation is applicable law and United Kingdom AccouE]tÉng Siandards. including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland- (United Kingdom Generdlty Accepted Accouilting Practice). In our opinion, the financial slatements=

give a tTUe and fair View of the stale of the Charity's affairs as at 31 March 2021 and of its results for the year theii ended-, liave been properly prepared in accordance with Uniied Kingdom fjenerally A¢¢ept¢d Ac¢ountu]g Praciice. have been piepaied in ac¢ordane¢ with the requirements of the Companies Act 2006, the Housing and Regeneration Act ?008 and the Accounting tAreciion for Private Re(Tistered Piovider5 of Social Housing 2019. Basis for opinlo We coiidiict¢d our audit in accordance iviih Inrernarional S(andaid5 on Auditing (UK) {ISAs (UK)) aiid applicable laiv. Our responsibilities linder those standards are fi￿h¢r described in the Auditor's responsibilities for the audit of the f￿anCial stalemenis section of our reEM)rt. We are independeiit of the charity in accordance ivith the ethical reqiiirements ihat are relevani to our aiidit of the fjnancial statements in the UK, incliidiiig the FRC'S Ethical Stttndard and i%t have fitlfilled our oiher eihical responsibilities ITr accordance ii'ith these requirern¢nls. We believe thai the audit evidence li'e have obtained is 511fficient and appropriate to provide a basis for our opinion. Contlusions relating to going contern In aiidiling tlie financial statemenis. Ive have concliided that Ihe Board's use of the going coiicern basis of accoiinting in ihe preparation of the financial statements is appropriate. BAsed oil the ii'ork li'e liave perfomed, ii'e have noi idenlified an}, niatetial uiicertainlies i'elariiig to eveiits or condiiion5 that, individiiall). or colleclively, Tna}' cast sigiiifirant doubi on ihe coiiipaii) s abiliTr to coi)tinue as a goiiig coi)ceT]i for a period of at leasl tsi'elve iiioiilhs from ii.hen rhe finaneial staieinent5 are autl)0rised for is511e. Oiir resp)nsibililies nd the responsibilities of the Board respect to going concern are described iii the relevaiii sections of this report. Other information The Board is responsible for the other inforrnation. The other inforniation coniprises tlie infonnaiion included in the ai]nual report, othei. Ihan ihe financial sialeiiiertls and oiir auditor's report Ihereon. Oiir opiiiion on ihe Financial slatenieiils do¢s not cover the other infomialion and, except to the exte]It oilienyise expliciily stated in our report, Ive do iiot express any forin of assurance concliision ihereon. In connection iviili our audit of Ille flliaiicial scaiemenis. our responsibilii)I IS to read the otlier infonnaiioTb and, iii doiiig so, coiisider I￿￿ether the other infonDation is niateriall). in¢onsisient Tr￿1th (he financial staieiiients or our knoivledge obtaiii¢d iii the audii or oihen%'ise ￿p￿al$ 10 be mateiiall>' niisslated. If ive identify such niaterial IIICOllSiStencies OF appaienl t]iaterial misstalenients. ive are required lo delemiiiie ii'hetlier there is a Inaierial IIIiS5taleiiient in the fiiiancial slaleinents or a iiiaierial misstaiemeiii of Ihe oihei infonmation. If, based oil the ii'ork li'e have perfomied, Ive concliide thar ihere is a material iiiisstatemenl of this other inforn￿li0I1. i¥'e are reqiiired tts report We liave iioihing to report li) this re&ard. Opiiiioii$ on other nialter5 pre5¢ribed bv th¢ Conipanies Aci 21)06 In OilT opiiiioil, ix2sed on Ihe ii'ork. Iindertaken in the coiirse oFihe 3iidit.- the iiifonnalion giveii iii Ilie Siratebjie Re￿￿rt and ihe TTUStee Direclots Retx)n foi. the financial s'ear for ilhich rhe fiiiaiicial siat¢menis are prepaTed is consi5teni ii'iih ihe financial sraiemenis; and

INDEPENDENT AUDITOR'S RF.PORT TO THE MEMBERS OF W(K)DLANDS QUAKER HOMF. the Straiegic Report and the Trustee Directors Report hhve l*en prepared in accordance with applicable legal r¢quirements. Matters on which we #re required to report by eieeptitirt Jn light of the knoivledge and understa[￿1n8 of the charity and its environmenr obtained in the course of the audi¢, we have not identified material misstatements in the Strategic Report ￿ the TrLLStec Directors Report. We have nothing to report in respect of th¢ follo￿l￿g matt¢TS in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept. or retyrn5 adequate for our audit have not been received from branches not Vlslted by us. or the ffftancial slateinents are not in agreement ivith the accounting records and returns. or certain disrlosW¢5 of directors, remunerauon specifK by law are not made. or Ive have not received all the information and ¢xplanations we require for our audit. Respon5ibilitles of the Trustte Directors (Ihe Board) As explained more fully in the S(aten]¢nt of th¢ Board's re5PDnsibililies set out on pa8e 2, the B08rd is responsible for the prepardtion of the fU￿￿e1a1 staiements and for being salisfied that th¢y give a true and fair vieiv. and for such internal Control as the Board determines 15 necessary to enable the preparation of f￿￿ll(la1 5tst¢m¢nts that are free from material misltalemenl, whether due to fraud or e￿Trr. In preparing the financial statement% the Board is Tesponsiblt for &ssessin8 ihe charity's ability to continlle as a going concern, disclosing, as applicable. matters related to going con¢em and USlDg the going concern basis of accountllw Unle￿ the Board either intends to liquidate the charity or ro cease operaiion& or have no r¢alisti¢ alt¢rnativ¢ biit to do so. Au(litor's responsibilities for the audit of the fjnancixl statements Ollr objectives are to obtain reasonable assurance about ivhether the fujancial staEments as a iyhole are free from n￿terial misstatement, whether diie io ftaiid or error. and to issue aE] auditor's report that includes oiir opii)ion. Reasonable assiwaiice is a high level of assurance, bllt is not R guatantee thai an audit conducied in accoi'dance with ISAS (UK) will alli'a￿ dttrft a material missiatemeni ivhen it exists. Misstateinents can arise from fraud or e￿Or aiid are considered Inateriol if. indivtdually or in the aggregate. the}, coiild reasonably be expe¢ted to iiifliience the economic decisions of users thken on the basis of these financial Statements. Our responsibility is to audit and expres5 an opinion on the fmancial staiements in accordance ivith applicable laiv nd International Standards on Auditing (UK). Those standards requir£ Us to comply ivith the Financial Reporting Coiincil's Ethical Standard. A fiirther descriplion of our responsibilities for the aiidit of the financial statements is Iixated on the Financial Reporting Council's ivebsiie at w￿¥.frc.0r .uLlaudiiorsres nsibilities. This description forms part of our auditor's report. Exteiit to which the audil iva5 fonsidered capable of dttecting irregularities, including frnud We Tdentify and assess the risks of nialerial misstatenieni of the fJTtancial staternenls, Ivheiliei. diie to fraud or eiTOr, and then design and perforni audit procedure5 responsive to Ihose risk& including obtaining audit evidence that 15 suEficienl and appropriate io provide a basis for our opinion. In identifyll)g and addressing risks of rnaterial misstatement in re5pecf of irregiilarities, including fraud and non- Inpliance iyith laivs and regiilaiions, our procedures incliided ihe lolloiving-. We obtained an iindersranding ofiaivs and regulaiions that affect tlie cliarity, focusing oi) Iliose ihat had a direct effect (Trii the financial statetnents or that had a fundan)enial effect on its operations. Key laivs and regiilatioThs that ive identified iiicluded the Companies Act, the Statenient of Recommended Practice for registered hoiisiiig provid¢r5.' Housing SORP 2018, Ihe Housing and Regenerdiion Act 2008, the Accoiinting Direction for Private Registered Providers of s￿la[ Hou51118 2019. tax le8i51aiion, heal(h and safety le8isI81iDn, and eiiiplo>ineiit legislation. We enqiiired of lh¢ Board and revithv¢d correspondente and Board iiieeting ininutes for evidence of lion- conipliance iviih relevant laivs and regulations. We also reviewed Contro￿ ihe Board I￿ve in place. ii,here necessary, to ensure compliance. 10

INDEPETr4DENT AUDITOR'S REPORT TO THE MEMBERS OF WOODLANDS QUAKER HOME We gained an widetstanding of the conlro15 ibat the Biyard hav¢ in plKe to prevent and detect fraud. We eliqui￿d of the Board about an). incidences of fraud that had taken pla¢¢ during the a¢¢ounting period. The risk of fraud and non.compliance iviih lai1% and reg￿latiOnS and fraud was discussed ivithi]) the aiidit teani and tests ivere planned and perfornitd to address these risks. We identified the poiential for fraiid til Ihe folloiving areas.. laws related lo the consituction and provision of Social housin& r¢cognising the ngture of the company's activities and the regulated n￿￿re of the charity's activities. We reviewed financial Statements disclosures and tested to supw>ning doCuMen￿tion to assess compliance ivith relevant laws and regulations discussed above. We eiiquired of the Board about actual and poiential liiigation and claitns. We perfonned a￿al￿7cal procedu￿5 to identify any unusiial or unexpecied relalionship5 that rnighi indicate ri5k5 of Inalerial misslate￿ent dile 10 frdud. In addressiiig the risk of fraud due io managemeT]i override of internal controls ive tested tlie appropriat¢iies5 of joiimal entries and assessed ivhether the judgement5 made in making accounting esiiniaies ivere iiidicaiive of a )tenlial bias. Due lo the iithereiil limilations of an audii. Iliere is an unavoidable risk that ive may not have dde¢ted some material missiatemenis in the fJnaii¢ial statements, even though ive have pror¢rly planned and perfomied oiir audii in accordance ii'ith auditing siandards. For example, as i¥ith an}. audit, Ihere [en￿l￿ed a higher risk of nDll-deteciion of irregiilaiities, as these may itLvolve collusion, forger)., intentional omissions. niisrepresenlalion& or t]ie ove)Tide of iiilenial controls. We are iiot responsible for preveniing frniid or non-conipliance ivith I￿v$ and regulaiions aiid cannoi be ekpected to detect 211 froiid 8]id noT)-complianc¢ ii.ith laivs and rcgularioiis. Use of the au(lit report This report is made solely io ihe chariry s members as a bod), IN accordanc£ ivith Chapter 3 of Part 16 of the Conipaiiies Act 2006 and Chapter 4 of Part 2 of Ihe Hoiisino and Regeneraiion Act 21K>8. Our audit ivork lias been uiidertakeii so that ive inighi 51ale to thE charity's mtmbers th95¢ matters are required to state to them in an aiiditoi s report and for Tro otlier punx¥se. To tlie fullesi exleni pennitred bi, laiv, ile do not accepi or assiiine respoiisibilitj, 10 ans.'one oiher than (he charit). and the charity'5 Iiieiiibers a5 a body for oui. audit ivork, foj. tliis i'epon, or for the opinions i￿e liave fonned. Lee Carlivriglil (Senior Statutor). Auditor) For aiid on beh1c If of Beever and Struthe￿. Siaiulory Audiior 20 Colniore Circus Qiieensivas, Binninghaiii B4 6AT Date.. ( |

WOODLANDS QUAKER HOME STATEMENT OF COMPREHENSIVE INCOME For the ye2r elided JI March 2021 Notes 2021 2020 TURNOVER 1.809.091 1,678,655 Operating cost5 (1,847,906) (1,675,683) OPERATING (DEFICITY SURPLUS (38.815) 2,972 Finance income Interest payable and fmancing costs Changes in fair value of inves(ments 7,346 (8,885) 45,716 8,566 {9,178) (14,3401 TOTAL COMPREHENSIVE INCOME FOR THE YEAR 5J62 (11,980) Approved by the Trustee Directors OD 25, October 2021 and signed on their behalf by:_ Peter Collard Trn5tee Director Richard Ta)'lor - Ttustee loi 12

WOODLANDS QUAKER HOME STATEMENT OF FINANCIAL POSITION As at 31 NLarch 2021 Notes 2021 2020 FIXED ASSETS Hou5uig properties- c05t less depreciaiio Oiher property. plani and equipment IIiv¢siment properti, Investments 1,274,4502 90,335 145.(MlO 315,343 1,301,567 103,380 125,000 291,683 10 Ila 1025,280 1,821,630 CURRF.NT ASSETS InN'enlories Debtor5 Cash and cash equivalents 9,684 91,481 101,178 6,956 65,513 122,418 12 13 202.343 194,887 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 14 {117,977} (94,832) NET CURRENT ASSETS 84J66 IIM).055 TOTAL ASSETS LESS CURRENT LIABILITIES 1,909,646 1,921.68) CREDITORS: AMOUNTS FALLIP4G DUE ArfER MORE THAN ONE YEAR 15 (460.5181 (477,919) ,449,128 1.443,766 RESERVES Resrricied reserves Revenue reseryes 673,017 776,111 569.954 873,812 1,449.128 1,443.766 Approve(I by the Trustee Dlreetors on 25, Oetober 2021 aiid signed thf ir b¢lialf by:_ Peter Collard - Trustee Di tor Riclior(l Taylor- Triistee Director 13

WOODLANDS QUAKER HOME STATEMErrr OF CHANGES IN RLSERVES For the year ended 3] March 2021 REVENUE RESER VES Revenue reserves 2021 K¢venue reserves 2020 At l April 2020 Sury)111s from statement of otnprehensive income Transfer (to)/frorn ￿trICted re5etYes 873012 880,017 5,362 (103,063) (11,980) 5,775 At 31 March 2021 776,111 873.812 RESTRICTED REWERI'ES Tbe Home Fixtures ritlings & garden fund PtrEDanent Residenl's ¢ndoiiment support fuThd Tolal At l April 2020 Inter¢st & Grants receivable Revaluation of invesimenrs 485,087 82,719 57.347 2,148 569,954 57,347 45.716 45,7l6 At 31 March 2021 530.803 140,066 2,148 673,OJ7 The Pennanent End01￿ent Fund ivas s¢t up lo pr¢5erve the capital Imse of the home. The Resident's Support Fund iyas %t up to Lssist re5ident5 in severe financial difficuliie5. The Fixtures, Fittings and Garden Fund iY&% sei up io fimd a project for a unit for more severe dementia client5. 14

WOODLANDS QUAKER HOME STATEMENT OF CASH FLOWS For the year elided 31 March 2021 2021 2020 Note5 NET CASH INFLOW FROM OPERA TING AcfiviTIES 3,451 37,548 CASH FLOWS FROM FIIYANCING AcfiviTIES Finance incgrne Interesi p&s'able and financing costs Housing loan repaid 7J46 {8085) (6201) 8,566 (9,178) (5.993) (7.740) (6,605) CASH FLOWS FROM INVESTING AcfiviTIES PIiTchase of hoiising properties Purchase of other property, plani & equipment Salol(purchase7 of investnients Sale of other propeny. plant & eqiiipment Disposal ofhousing property (24583) (5,650) (9,422) (5.607) 7,029 (16.954) (20.679} NET CHANGE IN CASH AND CASH EQUIVALEIYTS (21340) 10,264 Cash and casl) eqiiivalenis ai Ihe beginning of the year 122.418 12.154 Cash and cash eqiiivalent5 al ihe end of ihe year 101,178 112,418 A) RECONCILIATION OF oPERATI￿G (DEFICIT)tsURPLUS TO NET CASH INFLOW FROM OPERATINC. ACTIVITIES 2021 2020 Operating Ideficii) surpliis for ihe year Movement in debtOlS Movemeiit in crediiors Depreciation Moveiiient iii capiial grdnis Moiyeinent in inveiitorie5 138,81S (25.968) 22,920 59.020 (10,975) {2,728) 2,972 (15,353) 1,597 60.714 110,975) 14.407) Nel cxsh iiifl01￿ froni operdting a¢livities 3.4 37,548 15

WOODLAf4DS QUAKER HOME NOTES TO THE FINANCIAL ￿ATEmENTs For the )ear tllded 31 March 2021 ACCOUNTING POLICIES Basis o(acco￿￿tIng The fuwjcial Statements are p￿pared under th¢ historical cost convenlion, as modified to include certain iteins at fair valiie, in awordaDce i*ith Financial Repming Standard 102 {FRS 102) issued by the Financial Reporting Council and Coniply with the Accouniing Direction for Private Registered Providers of Social Housing 2019. the Statemeni of Reconunen¢kd Practice for Registered Social Housing Providers 2018 (SORP) and the Housing and Regenernlion Act 2¢M)8. Wo(Kllands Quaker Home is a piiblic benefit entity (PBEI, as def]ned in FRS 102 atMI applies the relevant paragraplLS prefixed"PBE" in FRS 102. Turnover Tutnover represents reDtsI and service charge income (net of losses from voids) and is recO￿lISed on a re¢eiYabl¢ b85lS. Finance income is credited to the Residents Swyport Fllnd, while all changes in fair vallles of snve%tments are credited to tlie Pennanent Endowment Fim<L Opernting costs The app)rtiontnenl of ¢n]ploy¢e costs and professional charges is based upon an esiiniaie of time spent. Other overheads are apportioned in the same Tatio as managejnent salaries. Ite￿￿ purchased considered 8s an asset wider the value of £200 have not been capitalised. Repair5 and maintemanee . The cost of routine repairs and maintenance is Charged io the Statemeni of Coinprehensive Income as inciirred. Major works are capilalised io the extent ihat they improve the ecortomic benefit of the asset thr￿igh an increase in renlal incom¢, a reduction in mauiletwice costs or throllgh an extensioii of the life ofihe property. HouslThg property Housing pi"operry consists of direct building costs and interest capitalised iw to practical conlpletion. The buildinos Ive￿ erected on land 01￿)ed by the War4Yitkshtte Monihly Meeiing. Soeixl Housing GrAnts Grants relating 10 asgeis are re¢ognised as ineonjc on a 5yst¢tT￿tic basis over Ihe ¢xpeded useful life of fhE asset. Granis received for hoiL5ing pioperties aTe recO￿lS¢d as iD¢ome over the expect￿ useful life of the hou51ng pioperty Stniciure. Grants ie¢¢iv¢d from non-goyernment SOUTce5 are recognisrd as revetJu¢ using the perfonnance model. Depreciation #nd Impalrment Depreciation of housing propertie5 is charged so as tD ivrite down ihe cosi other than land to its esiimaied residllal value oil a slraighi li￿ basis over the expected useful econoiiiic lift of 50 yeAtS. Major components in The Paddock flats are tre&ted as separable asseis and depreeiated oyer their estimated useful ¢conomic lives as folloiys.. Kitchens Bathrooii Lifts External lighting Windoiv5 Exiernal Doors Boilers & central tleating 20 )'ears 30 yeais 25 years 30 yea 30 years 30 years 20 years 16

WOODLANDS QLAKER HOME NOTES TO TIIE FINANCIAL STATEMENTS For the year ended 31 M8rch 2021 ACCOUTr4TING POLICIES (CONTINUED) Depreciation alld Implirnienl (Continued) Depreciation of other propertytr planl & equiplrnenl IPP&E) i5 d￿rge￿ by annual instalments commeJicin8 lylth the year of a¢quisilion at rdtes e5tirnated io iyriie off their ¢ost, less any residual value, over the exEYded Useful lives which are as folloivs: Furniture ￿ld equipmejil Fun)iiiire and equipmenl The Paddo¢k- 15% ieducing balance The Home. 130/0 on rediicing balance Iiiipulriiieiit ofSoeiulH0115iiig Propertie5 Properties lield for their social benefit are not h¢ld solely for ihe ¢ash intlthys they geiierate and are held for their seNice potent131. An assessment is made at each rep)rfin8 date as to ivhethrr an indicator of impairjnent exi515. If siich an indicator exisis. an impairnieiit a5Stssrnent 15 carTLcd out and an c511n￿re of the recovcrable ainouni of Ilic ￿$¢t is madc. 14liere the carrying amoujii of asset exceeds iis r¢cov¢table aDiouni. an iinpairnient loss is recognised iii siirplus or deficit in the Staterneni of CompTehe115ii'e Income. The recoverdble amount of an asset 15 tlie higlier of ils i'alue i Iise alld fair ¥alue less e05ts to sell. Il'here assets ar¢ held for Ih¢ir setvi¢e polenlial. value in iise is detenniTied by Ihe present value of ih¢ a55et'S ItTnaining 5rwvice potential p1115 the net ainount expected io be received froni its disposal. Depreciaied replacemeni e05t is iaken as a siiitsble m&￿￿￿lne7il model. An iiknpaimient loss is rtversed if the reasons for the impaillneni loss have ceased to apply and in¢luded in 5urpllls or defjcit in the St2tenient ofconiprehensive Income. Investment proptrty Properties held to eam ¢othJmercial r¢nis or for ￿pital appTt¢iaiion or ix>th are ¢1&85ifEed as investment prtsperties. Investnient pro￿rtieS are m¢a511r¢d al fair value annuall!-. aiid any chatige recogjiised in ilie Slaieiiieiil of Comprehensive In¢om¢. In%'estnient$ liivestnieiits Ihai ar¢ publi¢l}' Iraded or ivhose fair I'alue thi be Theasured ￿liabl) Rre iiieasi1￿d al fair valiie ivitli hange5 in fair value recog1115￿ as a surplu5 or deficit in tlie sLalement of coniprel)ensive in¢oiM¢. Ini'enlories InveDlori¢s are valued at ihe loiyer of cost and iiel realisable value. Cost represei)ts goods at piir¢hase invoice price and consists of ¢l¢aning products, siocks and stationewi. T#x#tio The Illoodlands has charitable siatus and is therefore not subject to Co￿￿￿￿tion tK¥ on its SiiTpIus. Cash #lid ¢#$h eouiv8lent5 Cash and cash eqiiivalents Comprise cash in hand and demand dep)sits, together ivith other short leTtn, higlily liquid ItIV¢5tmpn15 that are readil). colli'ertible into kn￿¥]7 aniount5 of cash and are siibje¢t to an insignificant risk of cliaiige in value. Fiiiantisl insirun]Énts Financial assets ajid financial liabililies are rttognised Ivhen ihe Woodlaiid5 be¢om¢s a party to the coiiira¢liial provi510t15 of the in51iiim¢nt. FiiiaiicinlR55ets cNrried ffiiiorliseil c051 Financial assets carried at amollised cost ¢oDiprise r¢iit aTreaT5. trade and oiher receivables alld cash aiid ca511 eqiiivaleThis. Financial a5set5 are initially reco81)ised at fair i'alue plus direeil). allribiitable Iraiisaclioii c()sis. After iiiitial recowiliot), Ihey are tjivdsiired ai rtiortised cosi llsing Ille etTe¢iive inieiegt method. Dis¢oiintiiiÈ is 01)iitted vl*re the effect of di5coiinting 15 iniinatetial. If thei¢ is objeciii'¢ cyidence that there is all itnpainneni Ios5, the amount of the 105s is ijieasured as ihe differtiice betiieeii the asset's carr)'ii)g anioiiiit aiid ihe preseni i'alu¢ ofesiiniaied future Cash floi%s dis¢ouIited at tlie fiiiaiicial 55el's 0iigiiiRI elTtcliN'e iiilertsl Talt. The cart)"ing amoiint of the 8S5ei is reduced aceordingl),. 17

WOODLANDS QUAKER HOME NOTES TO THE FJNANCIAL STATEMENTS For the year ended 31 March 2021 ACCOUNTING POLICIES ICONTINUED) rin4nci#I IDStrumeuts (Continned) A financial asset is der¢¢o￿listd when the ¢onirnCtual rights to the cash flows expir< or when the financial asset and all subSt￿lIla[ risks and reward are IfdnsfeTted. If an arrangement constitutes a finan¢ing transaction. the financial asset is measured at th¢ pres¢nt value of the future payments disCOUtited at a maTket rate of interesi for a similar debt instrumeiit. Fiii&nciolliobllitiu carriedatamorti5edc051 These financia] liabiliiies includ¢ trade and other payables and interes¢ bearing loan5 and born)wings. Non-¢urr¢nt d¢bt insirnments which meet ihe nettssary ¢oThdilions in FRS 10? are initially recognised al fair value adjusted for any direbtly attribvtable transaction cost and subsequenily measured at amortised c05t using Ihe etTective interest meth(Ki. with inteTest-rtlaied charges re￿gnIsed as an expense in fjnance costs in the Statement of Comprehensive Income. Dis¢ounlin8 is omitted where the effttt of discounting 15 immaterial. A financial liability is derecoywised only ivhen the conttaciual obligation is extiiiguished. tliai is. when the obligation is dsscharged, ¢an¢elled or ¢xpires. For rent 8FT¢aTS ivhere the arrangement constitu¢¢% in effe¢4 a finaticing trdnsaction because of extended credit arrangements the anear$ are measured at the present vah of the future ￿MentS discounled at an apptOPTlate niarket rdte of interest. Peoslom scheme The Woodland5 0￿rat￿ a stakeholder p￿$10￿ scheme on behalf of it5 employees. ContributjODS are charged to the Statement of Coniprehen5ive Incojne as they or¢ made. The Woodlands a]so makes ¢onlribvtions to the personal ￿n$10ft plans of ¢¢ttain sthff, Ivhich are charged to the Siaiement of Comprehensive Incom¢ gs th¢y are R¢stritted reserve5 ler¢ reserves ale subjeci io txlenial resiriciion they are separaiely r¢¢ognised iiithiil reserves as a rc51riclEd reserve. Revenue and expenditure is in¢lud¢d in ib¢ Statement of Compieh¢D5ive Incoine aiid a Iraijsfer i5 from the rev¢niie resetve to the re5tsicted reserve. SIGNIFICANT MANAGEMENT JUDGEMENTS AND KEY SOURCES OF ESTJMATION UNCERTAINITY The preparation of the finan¢ial siaiements wuires management to makE judgejnemts, ¢stimat¢s and a5%umpiions thai affect the application of policies and repDrted amounts of &sseis and liabilities. income and expenses. The estiniatcs and a5so¢iated assumNions are based on historical experience and ￿tIo￿S other factor5 that are believed to be reasonable under the circiimstances. tli¢ results of iyhieh forni the basis OF ￿akIng the jiidgemenls about carrying value5 of ossets and liabilities that are not readily apparent from other sources. Actual results fflay dilyei froni these estimate5. Estimates aTrd underlying assunip(ions are revieived on an ongoing ba5i5. Revisions io Kwiinting es1ini&tes are recognised in the period in Ivhich the estimate is ¥evised and in any firture periods affected. Coifripoiieiiis of hoiisiiigpropenl￿ ftmdiiseliillives Major components of housing properties have significanrly different patteTll5 of consuimpiion of econoini¢ benefits and estimates are made to allocale the initial cost of the property to its Inajor coinpoIient5 aiid to depreriate each cotnponenl sepataiel). over irs usefvl econofftic life. The Associaiion considers ivhether there are any indications that ilie us¢ftil live5 require tevisioii ￿ rach reporting date to eiisure Ihat they reimain appropriaie. Goliigeoiicerii The Association's fiiiancial statements have be¢n prepared on a goiiw concem basis ivliieh a5siiines ali ability to ¢oiiiii)Ii¢ operalijig for Ihe foreseeable fiilure. No sigriificJl concerns liave beeii noted alld ive ¢oiisider il appr()priate io coiitiijue to prepare the finaiichal state4)i¢nts on a going cOn￿M ba51S. 18

WOODLAIYDS QUAKER HOME NOTES TO THE FIIYANCIALSTATEMENTS For the year ended 31 M#rch 2021 TURNOVER AND OPERATING COSIS 2021 Operating costs SLllplusl (deficit) Tumover Social housing lettings (Note 3a) 1,638.944 (1,847,906) (208,962) Aetivitie5 Other than social housing gctiyities Donations Other inconie and grants 12.021 158.126 12,021 158,126 Tol41 1.809.091 (1.847.906) 138,815) 2020 Operaliiig Costs Surplus. (deficit} Tumovei Social h0115ing lettii)gs (Note 3a) .659,703 {1.675.683) (15,980} Actii'ities other than social housing aclii'ities Donaiioiis Orher in¢ome and grni)Is 9,833 9.119 9,833 9.119 Total .678.655 (1.675,6831 2,972 19

or-QO tr4rffjymtr4• tl ¢*) • ￿j￿r-ffj ctq

WOODLANDS QUAKER HOME NOTES TO THE FINANCIAL STATEMENTS For the year ended JJ March 2021 UNITS IN MAIYAGEMEiYr 2021 N'umber 2020 Number Sheltered housing for older people Care homes 25 25 44 69 69 FINANCE JNCOME 2021 2020 Dividend5 on investinents Interest on bank deposits 7J39 8.538 28 7J46 8,566 JNTEREST PAYABLE AND FINANCING Costs 2021 2020 H(piJing loaii Repa)'able ivholly or panls in more Ihan five years 9.178 21

WOODLANDS QUAKER HOME NOTES TO THE FINA TrqCIAL STATEMEr¥rs For the year ended 31 March 2021 STAFF COSTS 2021 2020 Wages and 5alarics Employers national insurance Pension CODtributions A.207J33 76,745 33,828 1,124.229 58.650 32,208 IJI7,906 1,215,087 Nwmber Number Average number ofempltsyeos Managem¢nt and AdMinis￿all0￿ stsff ca￿ & Spinney statT Support staff Paddock staff 12 40 16 41 17 71 72 The Trnslee Directors did not receive any remunerdtion. There are no staff ivho earn more thali £60k per an￿￿. therefore the bgnding disclosutts as set out in the 2019 Accounting Direction for such employee& are not required. OPERATif4G (DEFICITYSURPLUS 2021 2020 The operoiirtg (defECjt)/siirplus is slaiedrfier charging/(crediling)-' Depreciation - l¢a5ed assets . oivned a55ets Loss on disposal of fixed assets Auditor's remiineration Amortisation of government granls 24036 34,184 24,836 35,878 6,798 (JO,97S) 6,600 (10,975) 22

WOODLANDS QUAKER HOME NOTES TOTHE FINANCIAL sfATEMENTS For tlje year ended 31 Mareb 2021 HOUSING PROPERTIES- LEASEHOLD Under Constru¢lion Completed Sheliered housing Care for older home people Care home Tolal COST At l Apj'il 2020 Addiiions Disptrsals in the year 1.200 660 1.202.369 714.642 1,918,211 23.923 24,583 (8,455) {8,455) Ai 31 March 2021 1202J69 730,110 1,934,339 DEPRECIATION At l April 2020 Charge for ye8r Eliniinated on disposal 351,046 265,598 24.836 21.139 (2,882) 616.644 45,975 12,882) At 31 March 2021 375,882 283,85S 659,737 NET BOOK VALUE At i l March 2021 lJ60 826.487 446.255 1,274,602 At 31 March 2020 851,323 449,044 1.301,567 Total expendinire on ivorks to existing properties amouiited 10 £107:828 (2020 £100,337). Of tliis expeiiditure £14,583 (2020 £5,650) I￿5 capilali5ed in ihe year. The Itousinb properties are held on a ?5 }'eai lea5E frotn Central Englaiid Quakers and assliraiice has becii given that the lease ivill be extei)ded beyond this Lerni. 23

WOODLANDS QUAKER HOME NOTES TO THE FINANCIAL STATEMEfTS For the year ellded 31 M2rch 2021 10. OTHER PROPERTY, PLANT AND EQUIPMENT Furniture equipment Sheltered housing Care home Total COST At l April 2020 Additions Disposals 89.659 375.224 464.883 At 31 March 2021 89.659 37S,224 464,883 DEPRECIATION At l April 2020 Chaige for year Eliminated on disw)sal 68,256 3.000 293,247 10.045 361.503 13,045 At 31 March 2021 71356 303,292 374,548 NET BOOK VALUE At 31 Mar¢h 2021 1&403 71,932 90J35 At 31 March 2020 21.403 81,977 103,380 Il. INVESTMENT PROPERTY Total VALUATION At 31 March 2021 145,000 At 31 March 2020 125,orA> The iiii'¢stinenÉ property, ii'l)icli is leasehold. il'as i'alued to fair N'alue at 31 March 202 5, based on a valulc lioii undertakeIi by Nick Tart Esiaie Agent& an independent valuer Tri'ith recent experience iii the localioD gtild class of investtnent property being valued. 24

WOODLANDS QUAKER HOME NOTES TO THE FINANCIAL sfATEMEJYTS For the }'ear ended 31 M*rch 2021 Ilb. INVESTMENTS 2021 2020 Listed investments Fair value ai l April 2020 Change in fair value Addiiions in year Disposals in year Movement in cash 180,724 25,716 2S,162 (S,735) (I 1,365) 189,447 (14.3401 1,699 (9,945) 13,863 Fait value al 31 March 2021 214,502 180,724 Unlisted irbl'e5tment$ Market valiie al l April 2020 DisposalslrevaluAtions Fair value at 31 March 2021 Long terni cash deposits 100041 110,959 Total 315J43 291,683 12. DEBTORS 2021 2020 Fees in atreais (The Home) Oihei. debtors Prepal'nienis and accnied income 71,651 J.289 J8,541 52.394 2,419 10,700 91.481 65,513 13. CASH ALND CASH EQUIVALENTS 2021 2020 Business PTemium accouni I'elfare fiind accouiit5 Padd￿k Teiiai)Is Associalioii account Cash in hand 80.270 18,977 179 ,746 101,341 18,730 554 1.793 101,178 122,418

WOODLANDS QUAKER HOME OTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 14. CREDITORS: AMouFrrs FALLING DUE WITHIN ONE YEAR 2021 2020 Hgusing loans (note 15) Fees in advance (The Home) Other taxation and social secuTity Other credilors and a¢cwals Qiiaker Housing Tn]si loan (note 15) Triodos loan (note 15) Gov¢rt]rnent granls (note 16) 768 2,107 17,692 57,858 2,333 3,099 10,975 7,477 20,495 72,605 2.333 3,209 10,975 117.977 94,832 15. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 2021 2020 Housing loans Quaker Housing Trust loan Ttiodo% loan Goveninient grdnts (note 16) 4l,983 11.667 63.019 343,849 42,867 14,000 66,228 354.824 460￿18 477,919 The Housing loan is secured The Paddock Flar5 and is repayable ov¢r sixty yeats from l January 1980, the rate of interest charged being 14.5Yo. The Quaker Housing Trust loyn is imerest free, unsttured ￿ld repayable in eqiwl annual in5talments over 15 years and is interest free. The Triodos loan is repayable over 25 years. the rJte of interest is variable, currently 3.5%. 2021 2020 The loan5 al'e repoyftble in i￿1￿/￿t￿lS diié aFfollows.- Within QllE )'ear or less 6,425 6.200 More than one year but not more than tivo years More Ihaii tivo years bul not IDore tlian five yvdrs Mor¢ than five years 6,672 21.754 8&243 6,426 20,857 95,812 123.094 129,295 26

WOODLANDS QUAKER HOME NOTES TO THE FINANCIAL sTATEME￿s For the year elided 31 March 2021 16. DEFERRED ID4COME- GOVERNMEP4T GRANTS 2021 2020 At l April 2020 GTan15 receivable Amonisation io siaiemeni of comprehensive income 365.799 376,774 (10,975) (10,975) At 31 March 2021 (note 15) 354,824 365,799 Aniortisation < l year 10.975 10,975 Aniortisatioji > l year 343,849 354.824 The cumulative an)ouni of SHG received by the Woodlands ivas £535,431 (2020 '. £535.431). 17 FINANCIAL INSTRUMEFUS Tlie catrying valiles of th¢ AsxKiation's financial assets and liabilities are set out in the folloiving iioies io the rinan¢i81 staten]en￿- Finaii¢ial assets 2021 2020 Measiired at fair value through Siaieineiil of Coinprehensive Income Fixed a￿et investmenls {5ee note I l) 315.343 291.683 Mea511red at Ilndiscounted aiiiouiii receivable Rent airears and other debtors (see Iioie 12) 72,940 54.813 Cash and ¢a5h equivalents {see noie 13) 101.178 122,418 Financial liabililies Measured al alllortised cosi Loaiis payable (see note 15) J23,094 129,295 Measured at undiseoiinled amounl payable Tnde ¢ind other credirors {see note 14) 72,605 57,858 18 FINANCIALCOMMITMENTS At 31 M*irch 2021 ihe WTh)dland% had capital coiiimitments as follwis'.- 2021 2020 Conliacts approved biii noi conirdcied Coniracied bLIt not provided 27

WOODLANDS QUAKER HOIVIE TrIOTES TO THE FINAJ¥CIAL STATEMENTS For the year ettded 31 March 2021 18 FINANCIAL COMMITMENTS {CoDtinued) Total fviutt minimum lease payments under non-wicellable operating leases are as follows: 2021 2020 Payments due: Within one year Bettv¢¢n and five years After five years 4,013 5,510 4,013 9,523 9,523 13,536 19 RELATED PARTY TRANSACTIONS The premises lThe Home) from ivhere the Wo(bdlands operates is leased froi)) ihe Central England Quakers (CEQS) for the fixed temi of 25 y¢ars at a peppercorn rent. The CEQS are a related party by having th¢ powers to noininaie and appoint Trustees to the Board, as set out in the Trust's Goveming Document. 28