Reports and Financial Statements For the year ended 31 March 2025 New Hope Christian Counselling Registered in England and Wales Registered Charity 1141104 Registered Company 07501815 Contents Page Report of the Trustees Independent Examinerfs report Statement of Financial Activities Balan￿ Sheet 10 Notes to the accounts 11-13 CHARITY No. 11411 COMPANY No. 07501815 ACCOUTr¥]S YEAR ENDED 31ST MARCH 2025 Page1 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 The directors of New Hope Christian Counselling (Ihe charitable company.) are its trustees for the purpose of charrty law and throughout this report are collectively refe￿ed to as Fts trustees. The financial statements comply wth the Charrties Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended practi￿ applicable to chartties prepanng their accounts in accordance wrth the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) {effective 1 January 2015). The trustees have pleasure in presenting the chantable company's report and financial statemènts for the year ended 31 Marth 2025. 1.OBJECTIVES AND ACTIVITIES The object of the charrty is.. To prornote and proted the mental health of the public, in particular those living in Warwick, Leamington Spa. Keni￿Orth and Strafford Upon Avon arrfl the surrounding area through the provision of counselling and support for people in need. The trustees aim to pursue these objects through Iow-COSt counselling. offered mainly by volunteers who are erther qualffied to Diploma Level and above or who are in the final years of their Universitylcollege course. New Hope has a number of qualified counsellors. many of whom undertook their placement wtth the chanty and have stayed on as volunteers. Ther8 is a minimum charge of £20 per session introduced in July 2024 and an assessment fea of £10 (free to those on benefrts). Any additional donations given on top of the minimum charge can be Grfl Aided. There is a hardship fund for those dients who are unable to pay the minimum Charge. New Hope also undertakes couple counselling for which the assessment fee is £20 and a set fee of £50 per session. Counselling services are open to anyone aged 16 + living or registered with a GP in South Warwickshire who feel they may benefit from counselling. There are no restrictions on the grounds of any of the protected characteristics ie age. disabilty, gender reassignment, marriage and civil partnerships, pregnancy and maternty, race. religion or belief, sex. and sexual orientation. After robust telephone assessmenl. the client is placed on a warting list and matched to a suitabl8 counsellor when one is available. No preference is given to or discrimination made against clients. Publlc Benefft The trustees are commitied to improving the organisation's practice and ensuring that it delivers public benefrt. as it fulfils [1$ objectives through the provision of counselling services. The trustees have had regard to the guidance from the Charity Commission on reporting on Publi¢ Benefrt. The service is open to all wishing to access counselling who live in South Warwickshire, including those of other farihs or none. CHARITY No. 1141104 COMPANY No. 07501815 ACCOU￿[S YEAR ENDED 31ST MARCH 2025 Page2of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 ACHIEVEMENTS AND PERFORMANCE 2.1 Review of the actlvltlès of the Charlty During the past year. the chartty has counselled 263 cltents with 2800 hours of counselling delivered either face-t¢>face, online or via telephone. The counselling team is fiexible in its approach to address the individual needs of the dients and we are now OFen for two evenings in Warwick and the Stratford seNice also provides evening sessions. Our counselling service continues to be in demand wtth the warting list throughout the year being LElween 8 and 12 weeks. Counselling is provided for many different issues including depression, anxiety and stress, addictions, trauma and abuse. bereavement, relationship problems and self*steem. There continues to be an increase in clients presenting with more complex trauma and a slight increase in those who have been involved with uiminal justice system induding time in pnson. Ail clients self-refer and are sLqn posted to New Hope Coun8elling through various statutory. communty and charity organisations. During the year 72% of dients were signposted by NHS services such as GPS, social prescribers and communty mental health teams. Face to face counselling took place from three location8: The main office in Warwick at 70 Sattisford. 'Lifeways' in Stratford Upon Avon KenI￿V0rth Methodist Church All counsellors who volunteer at New Hope are qualified to Level 4 Diploma Level and above or trainees on placement as part of their Universrtylcollege Course. Qualified counsellors are accredited with one of the counselling bodies that regulate counselling and psychotherapy. All counsellors, qualified and trainee, are required to be a member of a professional body. New Hope Counselling is an organisation member of Ass¢xiation of Christians in Counselling (ACC). In Autumn 2024 we introduced art therapy as part of our service offer being fortunate to have trainee art psychotherapist from Sheffield Hallam University join us on placement. She has undertaken both individual and group art therapy at Lifeways in Stratford and the SYDNI Centre in Leamington Spa. Durlng the year 2024126 we would lik• to rnport the followlng events and actlvities. The Trustees rea)gnised that during Summer of 2024 the charity was encountering some extreme financial thallenges and that some drfficuft deGisM)ns needed to be made to reduce the outgoings of the charity. It was decided to close the Leamington Servio due to no addttional funding having been secured to ensure rt was not being delivered at a loss, therefore the contract of the Leamington Coordinator was not exterKled. The decision was also made to make the positi'on of Fundraiser redundant with the Manager taking on fund raising responsibilities. From Juty until December 2024. the Manager focused her time on funding bids (assisted by the Assistant Manager and Warwid( Coordinator). resutting in signfficant funding succ&ss. CHAIUTY No. 1141104 COMPAW No. 079)1815 Accoup¥rs YEAR ENDED 31 ST MARCH 2025 Pag¢3of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 Funding was received from the followlng organlsations: Warwick District Council- Cost of LNtng Grant King Henry Vlll Endowed Trust- counselling for CV34 residents Kenilworth Town Council - counselling for CV8 residents stratford Town Trust- counselling for CV37residents Souter Twst - for Hardship Fund St James Place - for Hardship Fund and Suicide Awa￿ne$S Training IITrH - for Gore service John Lewis pl¢ (Waitrose) - for cor8 8eNice Blakemore - for core serrfice Rethink Mental Illness - on behalf of VCSE Mental Heath Alliance for managels time at meetings We are grateful to Ort)is Investment's Buchanan Programme team for another extremely generous donation which has ena￿ed New Hope to continue to invest in Tacklit CRM system enabling us to implement further improvements and efficiencies to our day to day operalion in¢luding online client invoicing. Throughout the year we received ongoing support. including generous donations from Sattisford Church. Castle Hill Baptist Church also continued to generously donate throughout the year and we wer8 the fortunate recipients of a fundrai8ing quiz evening held by Radford Semele Baptist Church. We are most grateful for the generous support that these local thurch8s have given to U8, particularly at a time of financial challenge. Voluntser Team Throughout the year we have had a dedicated team of 14 qualified volunteer counsellors, 34 trainee counsellors and 1 trainee art therapist. We held 3 volunteer CPD momings which were well attended and greatly appreciated by both volunteers and staff. Workshops included one on creative therapy facilFtated by the trainee art therapist, which was extremely well received, and requesls have been made for a similar CPD session to be held next year. Volunteers particularly value the opportunity of meeting up wth one another and the peer support that ensues. As part of the team, we also have two admin volunteers who provKle invaluable support to the management team lo ensure the effech've delivery of New Hope services. Throughout the year a regular newsletter has been circulated to volunteers which includes updates on New Hope Counselling including good news stories, infomation regarding admin tasks required by volunteer counsellors mainly relating to Ta¢klit, forthcoming training and reComme￿Ie110ns for books and podcasts relating to therapy. Other activities and achlevements WarbM¢k Town Council approached New Hope Counselling about participating in a project for students at secondary schools in Wapwick- Warwick Wellness Wednesdays. The initiative was the idea of the Warwi¢k Youth Forum and funded by War￿ck Town Council to enable students from the different schools to partiapate in mental health and vlellbeing activities such as yoga, meditation. walking and connecting with a therapy dog. New Hope organised an art therapy f¢xused session which was extremely well received by participants. Over three Wednesdays, New Hope staff member5. a volunteer counsellor with youth experience CHARITY No. 1141104 COMPANY No. 07501815 ACCOUNTS YK4R ENDED 31ST MARCH 2025 Page4of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 three Wednesdays, New Hope staff members, a volunteer ¢ounsellor with youth experience and the trainee art therapkst facilrtated the workshop for approximately 20 students from 3 different secondary schools. It is hoped that a similar event will be hekl in 2026. Evening coordinator apwinted for a Monday at Warwick due to funding from Warwick Town Council The trainee art k￿yChotherapist is on placement for 2 days per week and it has been an extremely beneficial being able to offer art therapy as an attemats've to counselling where appropnate. The art psychotherapist has delivered indrvidual dient work at Lifeways in Stratford and SYDNI Centre in Learnin￿On Spa. This has led to a very positive partnership between New Hope Counselling and the SYDNI Centre reSu￿1ng in a pilot art therapy group with referrals coming through the SYDNI Centre Wellbeing Coordinator. Feedback from clients attending the group was exwional. New Hope is in discussion with SYDNI Centre to identfy funding for further group work going forward. We have continued to implement Tacklit CRM system across New Hope's daily operations with the intention of becoming paper free by Apil 2025. We continue to review and update policies and procedures to indude any legislative changes. The manager of New Hope Counselling continues to sit on the VCSE Mental Health Alliance Partnership Board. Th8 Allian￿ is a forum provKling a voice to infiuence mental health services across Coventry and Warwickshir8 and in particular. engagement with the statutory sector. The manager continues to be a member of the Counselling Nehvorking group made up of counselling charities working across Coventry and Warwickshire. The group provides an opportunity to Share good practice. discuss challenges faced by counselling agencies and is looking at joinl training for staff and volunteers going forward. During the year New Hope Counselling has been rep￿sented at a number of loral communty and health events such as CAVA Networking Coffee and Chat and Wa￿1Ck District Farths Forum meetings and annual conference where we had a stand. FINANCIAL REVIEW 3.1 Results Details of the financial results for the finanaal year are given in the Statemerrt of Financial Activities on page 9. the Balance Sheet on page 10 and the Accompanying Notes on page 11. The chanty has the following main sources of furKIs.' Income from client charges for counselling and assessments. Donations from clients in addition to the paid charge far Counselling. Grants Church and other donations by supporters of New Hope Counselling Fundraising Gift Aid The main expenditure of the tharity is for the provision of day-tfrday mana3ement and administration of counsellors arvj dients and of premises to carry out counselling services. During the year ending 31 st March 2025. income totslw £95,493 {23r24.' £71,321.) Expenditure for the year was £93,958 (23124.. £93,173) So overall there was a totsl net increase in unrestricted and restricted funds during the finanoal year. Details of any related party transactions are as set out in note 11 to the accounts. CHAIUTY No. 1141104 COMPAP¥Y No. 079)1815 ACCOUTrt15 YEAR ENDED 31ST MARCH 2025 P4ge5of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 3.2 Golng Concem: Having reviewed the level of funds available towher wrth the future prq"ected cash-flow, the trustees have reasonable exF*Ctation that the chanty has adequate reSoUr￿S to continue its activities for the foreseeable future. Accordingly, they continue to adopt the going conom basis in preparing the financial statements. 3.3 Reserves Policy The chanty seeks to hold reserves equal to three to six months of expenditure of between £19.000 and £38,OC(J. The free reserves as at 31 st March 2025 were £23,036 whith equate to 3 months reserves. Vvhilst overall reserves remain healthy, during the year New Hope Counselling has received a greater proportion of restricted fvnding. The trustees recognise the ongoing need to encourage more donations and also to seek other sources of support and funding to ensure the continuing development of the service. FUTURE DEVELOPMENT S￿¢￿¢ futurn plans Include: Implem8ntation of S Year Business Plan • Further review and development of funding strategy to en8ure future financial stability of the charity. Further development arKI implementation of 'FrierKls of New Hope,, including a bi-annual newsletter to supporters of the ¢haiity. Development of training plan and continuation of Saturday morning CPD worf(shops and online training for volunteers and staff throughout the year. Ongoing strengthening of partnership working with local charriies, churches and community groups. Continue lo review and update policies and procedures. Trustee recruitment to widen the skill-set of the Board. STRUCTURE, GOVERNANCE AND MANAGEPAENT 5.1 Constitution of thè Charfty and Status New Hope Christian Counselling is an incorporated charity limited by guarantee, having no share capital and is govemed by its Articles of Association incorporaled on 2110112011 as amended by special resolution dated 2410312011 and registered at Companies House on 0110412011. The company number is 07501815. The charty was registered with the Chanty Commission on 4th April 2011 with the number 1141104. The charrty is exempt from corporabon tax under part 10 of the Income tax Act 2007. The chanty also uses the name New Hope Counselling. 5.2 Trustees IDir•ctors): The trustees {who are also d1￿CtorS for the purpose of Company Law). who held office during the year and to the date of this report are listed on page 6. Reference and Administrative Information. Trustees are appointed and elected in accordance with the Articles of Association through a vote of member5 at the AGM and after an appropriate amendment to the A￿.￿eS of Association are now able to stand for more than two, three year te￿s. All potential trustees are only nominated to stand for election foll0v￿ng a skills analysis and surtalk references. CHARITYNO. 11411( COMPANY No. 07￿1815 ACCOUNTS YEAR ENDED 31ST MARCH 2025 Page6of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 5.3 Trustee meetings and procedu All new trustees are given infonnation relating to the responsibilities of trustees and orientation to the work of the Charity. Al trustees are encouraged to read the guidance on public benefit issued by the Charities Commission and this is taken into account when making decisions about the charity's aGtivrties and in the day to day funning of the counselling servi￿. The trustees nomally schedule four meetings each year and are joined for most of the meetings by the manager. In addition. trustees meet for an extra-ordinary meetsng to discuss strategy and staffing. The trustees have a programme to ensure that polioes and procedures are regularly updated and reviewed Legal advice is sought vthen necessary. Current policies indude=_ Health and Safety Policy Safeguarding Policy Confidentiality and Data Protection EqLJality and Diversty poIi¢y Lone Working Policy Statement of Counselling Policy Volunteer Policy Gnevance Procedure Disciplinary Procedure Complaints Procedure for dients Related party issues are fully dedared in the financial statements. The trustees have a clear procedure that rf Ihere is a potential conflict of interest on any matter. the trustee wrth the potential conflict of interest is asked to leave the room and take no part in the debate or deasion. 5.4 Organisation of the Charity The operations of the charily are rnnducted in accordance with the policies and strategy approved by the trustees. There are no standing Su1￿CoMmrtlees and expert advice is sought as required. The trustees are responsible for the govemance of the chanty and delegate the day-t04Jay operation lo the manager. The charTty currently has a part-time paid stsff team consisting of manager, an assistant manager. Warwick coordinator & administrator, Kenilworth coordinator and Strafford coordinator, as well as volunteer and trainee counsellors and admin volunteers. 6.5 Rl$k Management The trustees review risk and seek to ensure all major risks to which the chaiity might be exposed are identified, in particular those relating to the operations and finances of the chanty. The twstees are satisfied that there are systems in place to miti'gate the exposure to major risks. 6. REFERENCE AND ADMINISTRATIVE INFORMATION Legal Roglstration Registered in England and Wales Company limrted by guarantee- Number 07501815 Registered Charty- Number 1141104 Trustses Alison Oliver (Chair) lan Greaves (Treasurer) Alan Harper (Company Secretary) CHARITY No. 1141104 COMPANY No. 07YJ1815 AccouKfs YEAR ENDED 31ST MARCH 2025 Page7of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 lan Tifford Celia Hilgenberg Prfnclpal Address 70 Saltisford Warwick CV34 4TT Tel.. 07799 015650 E-mail.. offi newho Website.. newho oun unselli 811in CAF Bank Ltd 25 Kings Hill Avenue West Malling Kent ME19 4JQ Independent Examln•r lan English 38 Sambourn Close Solihull B912SA 7. STATEMENT OF TRUSTEES. RESPONSIBILITIES Company law requires the trustees prepare financial statements for each finan￿al year which giv8 a true and fair view of the state of affairs of the charrty as at the balance sheet date and of it$ income and expendrture for the financial year. In prepanTrJ those financial 8tatements, the trustees are required to... select surtable accounting policies and then apply them consistently., make judgements and estimates that are ￿aSOnable and prudent, comply with applicable acrnunting standards. subject to any material departures disclosed and explained in the financial sL2tements.' and prepare the finanaal statements on the going concern basis unle&8 it is inappropriate to presume the charity will conts'nue in business. The trustees are responsible for maintaining woper accounting records which disGlose with reasonable accuracy at any time the financial position of the chanty and to enable them to ensure that the finan￿al statements comply wrth the Companies Act 2￿6 They are also responsible for safeguarding the assets of the chanty and hence for taking reasonable step5 for the prevention and detection of fraud and other irregularities. The financial statement5 have been prepared in accordance wtlh the speaal provisions of the Companies Act 2006 relating to small companies. ON BEHALF OF THE TRUSTEES Alison Oliver (Chair) CHARITY No. 11411 COMPANY No. 07501815 ACCOUFIT5 YEARENDED 3 1ST MARCH 2025 Pa8e8of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF NEW HOPE CHRISTIAN COUNSELLING ('THE Company,) YEAR ENDED 31 MARCH 2025 I report to the chanty trustee8 on my examinati￿ of the accounts of the Company forthe year ended 31 March 2025. which are set (Krt on pages 10 to 14. Raspon*lbiliti•* and bagls of r•port As the charity's trustees of the Company (arnl also rts directors for the purposes of company law) you are responsible for the preparation of the accounts In accordance with the requirements of the Companies Act 2006 {Ihe 2006 Ad.). Hawng satisfied my8elf that the accounts of the cThnpany are not required to be audrted und8r Part 16 of the 2006 A¢X and are eligible for independent examination. I report in respèct of my examination of your charity's accounts as carried Olrt under sects'on 145 of the Charitie8 Act 2011 (?he 2011 Act,). In carrying out my examination I have followed the Dir81#ions gNen by the Chanty cornm￿40n under section 145(5)(b) of the 2011 Act. Indopendent Examlnges •tatom•nt I have completed my examination l Confimi that rK> matters have come to my attention in connection with the examination giving me cau88 to belKeve'. 1. accounting records were not kept in respect of the Company as required by seth'on 388 of the 2006 Act; or 2. the accounts do not accord with those records., or 3. the accounts do not Comply wrth the accounting requirements of seCt￿n 396 of the 20Ck8 Aet other than any requirement that the accounts give a Irue arKI faif view which is not a matter considered as part of an examination; or 4. the accounts have not been prepared in ac£ordance with the methods and principles of the Statement of Recommended Pra(#1￿ for accounting and rep(xting by chariti8s applicable to charities prepanng their accounts In xcordance with the Finan•rts •xl ￿9&r1e3 arn ocrou*roJ for4S toon• cordib.oro forrncwt h•ve been rmt. Cortrxl￿l Fwlonn•rts rebal&a grnrts arn oty intr* SOFA orre r•knd good• orwwces trÉ¥e been ¢lvered. l)fts in AR acutrted for at a rea8ornIIB esb'mile ofllw v•1¢ to Ihs L¥¥rfty ortre •ca•ty fo￿. [￿1￿ for by ￿ cfr•nty •r• i￿*￿1￿d in Irr¥)Th*v*•nT•cwabkn. ¢3ft1 lorul• 0rthstrty￿TrwP orty Inth8 accouts vknn Bokj or ¢l$lntAtsJ chryrtty 9￿rt￿lab￿, rr*aw8t4v aTrJ rnateri•l. Tk* v•1* pknl on Ilwe rea0￿￿5 i4 ts e8trnattsJ vabA to dmrity of al￿1 report. Chartty 1lnjr8￿￿ c4Jsts. alexTwOlwv or4ow¥ swwrt, •*thJtrabon 9O¥WWrn C4sts irtsgral rt oflt* cost ol cwryry tre dwrt*4• ol tr• d¥nty. 1.1 Fts•d A•••l* ¥1￿ D•w•cl Tar*Jib* Fkx*d A88els we $l*e4J at lutoth¢4¢o$t *$6 deweda*"on Dewec*boni5 ￿￿¥1)e4 on 81 a$8d8 at 25% of cost oThtr¢ 8wu$tyon offth*J 8&8els w Él,(A)) lars¥D*rr•l at UJSL Tkn Jsiets 1.7 P•hY by fv tsity we or* of... 1.9 C•#h at bBnk *nd kn Mnd date of oftrÈthrKJsrt. 1.10 CY•dlltsfS *)d wo¥bBh)nB tr¢ Ir8r6f¥offLrds lo a trwd party ard tre (k* to seitstÈ0tW*n￿be I￿Su¥d rela￿. CrEthtorB 8rnJ proM$ons are recwsad alts"r 8elL*rr*rt CHARITYNO. 1141104 COMPANY No. 07501815 ACCOUK15 YEAR ENDED 31ST MARCH 2025 Page 12of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 NEW PIOPE CHRISTIAN COUPISELLINQ Nt)TES TO THE FINAPKIAL STATEIIENTS YEAR EIIDED 31 MARCH 2028 I OONATKJNS AM> 8QILAR KOIIE 10 16.101 70.105 OI* FRoM¢KwfABLe ACTP41TES Z121 1121 1.216 1.218 16 202Y14 Ctri4AvfAeLE EXPETrI)rruRE 44.7￿ 20.XI 12.789 41.813 eL),0•1 13.550 J.1 Co 117e8 1ISSD J,1W) 36,746 .747 s1.￿7 1.11$ 173 1TJ Irwmrt*& Accaffilthn J.s$• 01h•r¢￿￿l)1￿ ¢0 Otr*r Cogt8 7.513 7.513 & GtIPR TOTAL CTriARrr*BLE ExPEND￿L￿E 71 7.01 41.163 & ST AFF ANO TRUSTEES COSTS 8&275 Pen5K)nu)$18 6. DEBTORS GrtiAid 7. CREDffORS." (knY¢kn(Ih*yev G￿￿31 Crti*te¥s 164. 164 CHARITY No. 1141104 COMPANY No. 07501815 ACCOUNTS YEAR ENDED 31ST MARCH 2025 Page 13of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2025 IIOTE8 TO THE FINANCIAL STATEMENTS (CONTIN1￿DI YEAR ENt)ED 31 MARCH 2016 8. FIXED ASSETS 9. hl)VEhENT3 OF RESTfiThED FUIIDS WaNicknPire Cow¥￿ Colmknrs Kanknrth T￿ KitvJ Herry V111 Erdowrnrt TruJl Sl J8ryM Pknc• Cl•tiioL* L¢•mWonToknn CowKil Heart ol Er*rKI Comrrnth Fu Wal#J D ¢ Cost of Liwrg sir•irord TO¥￿Tr￿1 910 1.410 6.910 5.810 1I8m A C8thry Tr￿1 10 10. ANALY815 OF NET ¥WEfs BETWEEN RJIIDS klarth 2024 CL¥rErt g5selS 12.110 21.021 33.611 11. RELATED PARTY ThSCLOSURES Ilwe B a corfvj ol iritresi. yeavgift8 totallry ENIL IWZY24.. twmbi•*es.