Reports and Financial Statements For the year ended 31 March 2022 New Hope Christian Counselling Registered in England and Wales Registered Charity 1141104 Registered Company 07501815 Contents Page Report of the Trustees Independent Examinerfs report Statement of Financial Activities Balance Sheet 10 Notes to the accounts 11-13
CHARITY No. 11411( COMPANY No. 07501815 ACCOU1s YEAR ENDED 3 1ST MARCH 2022 Page 1 of 23 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 The directors of New HoFe Christian counselling (Ihe charitable cornpanf) are its TTUStees for the purpose of charity law and Ihroughoul this report are co116Ctivety referred to as its Trustees. The financial statements compty wtth the Charities Acl 2011. the Companies Act 2006, the Memorandum and Articles of Associalion, and Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo chaiities preparing Iheir accounts in accordance with the Financial Reporting Standard applicabte in the UK and Republic of Ireland (FRS1021 leffeclive 1 January 20151. The Trustees have pleasure in presenting the charitable company's report and financial stalemenls for the year ended 31 March 2022. 1.OBJECTIVES AND ACTMTIES The oblect of the charity Is: To promote and protect the mental heaith of the public, in particular those living in WaNi¢k, Learnington Spa, Kenilworth and Stratford Upon Avon and the surroundiw ar8a through the provision of counselling and support for people in need. The trustees aim to pursue these objects through counselling, offered mainly by volunteers who are either qualifi to Diploma Level and above or who are in the final years of their Universitylcollege course. New Hope has a number of qualified counsellors who offer counselling as well as other services to the chaTity. No set fees are charged for indNidual counselling apart from an assessment fee of £10 {free to those on unNersal credill and Clients are asked to give a donation towards Ihe cost of Iheir therapy. New Hope has provKled training for some counsellors to undertake couple counselling and there is a set fee of £35 per session. A new Anger Management programme is being delivered at a cA)st of £150 for 6 sessk)ns. Due to funding secured. some concessionary places are aVailae for anyone on a low incC. Counselling services are open to anyone fr(Mn the It81 community who feel they may benefit from counselling. There are no restrictions on the grounds of any of the protected characteristics ie age, disability, gender reassignmenl, marriage & civil partnerships, pregnancy & maternity, race, religion or belief. sex. and sexual orientation. If there are no counselling places available following an initial assessment, ¢IntS are placed on a vraiting list and once a counsellor is av8ilable those who have been on the walting list the longesl will seen first. No preference is given to or discrimination made against clients. We request that clntS make a donation appropriate to what they are able to afford and no one is refLtsed counselling based on an inabilty to make a financial contribution. Publlc Beneflt The Iruslees are wmmitted to improving the organisation's practice and ensurlng that it defwers public benefit, as it fulfils its objectNes Ihrough the provision of counselling services. The trustees have had regard to the guidance from the Charrty Commission on reporting on Public Benefft. The seNice is open to all wishing lo access counselling who Iwe in South VVaTwickshire, including those of other faiths or none. ACHIEVEMENTS AND PERFORMANCE
CHARITY No. 1141104 COMPANY No. 071815 ACCOIMS YBAR ENDED 31ST MARCH 2022 Pa8e 2 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 2.1 Revlew of the actlvltles of the Charfty In the past year, the charity has counselled 206 peoplé (Last year 204>. The impact of Covid reStr110nS continued lo have an impact with some dienls and counsellors prefemng to maintsln online sessions, although as the year progressed nM)re faceptovface sev8KJns were dellvér8d. Counselling is provided for many differ8nt issues Induding.. depression, anxiety and stress, addictions, trauma and abuse, bereavement, relationship problems and self-este&m. Th8 mix of cliènts Is similar to previous years ¥wth 122 female and 84 males accessing the service. Referrals came fiom a number of sources wilh a notable increas8 in cliènts referred by NHS which stood at 600h {prèvlous year 53%) The breakdown of this was IAPT 50%. GPS 35% and Mental Health servlces 150k. 11 % of cllents had accessed New Hope seThlces previously and 160kn were récomménded by frfends, relatlves or colleagues who had personalty used the service. Fa¢e lo face counselling look pt*e from three kxalions.. The maln office In Warwick al 70 Saltisford. 'Lifeways' in Slralford Upon Avon K8nilworth Methodist Church All counsellors who work at New Hope ar8 qualrfled to Level 4 Diploma Level and abovè or are completing a student placement as pari of their Universitylcollege Course. Qualified counsellors are accredited with one of the coun8611ing bodies that regulate counselling and psychotherapy. All counsellors, qualif1 and trainee, are requlred to be a member of a professional body. The counselling team offer their counselling services voluntarity with some of their superwsion cosls ¢overed by the chanty when funding permits. New Hope also provides the counselling team with opportunities for continuing professional development {CPD) through workshops and training such as suicide awareness and prevention., safeguarding,. solution fccused counselling. Online peer support sessions facilitated by a member of staff were hekl al regular inleNals during the year. 2.2 Outcomes and Impact During the year 2021122. we are pleased to report: A counselling team of 19 qualFfEd and 23 trainee counsellors 4 admin volunteers who provide valuabb support to the staff team to ensure the effective delivery of New Hope semces Funding continues to be chaInging with no regUr core funding Tlved and in response to this the trustees decided to employ a part-tThe fiJndrai8er who coMMend in September 2021. The investment in such a role is to ensure Ihat the charity can continue lo deliver ils Mission of provIng affordable counselling for all in need within the ICKXI area. Funding was received from the following organisations..
CHARITY No. 1141104 COMPANY No. 07501815 Accouwfs YEAR ENDED 3 1ST MARCH 2022 Pa8e3of13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 King Henry Vlll Endowed Trust- Training for delivery of an Anger Man8gement Programme. Police and Crime Commissioner for Warwlckshlre- for delivery of Anger Management Programme 29 May 1961 Charitable Trust- for Core costs WCC Councillors Grant, Stralford District- Beyond Covid 19, A New Normal Heart of England Communrty Foundation - providing counselling sessions for 10 adult clients with a background of Adverse Childhood Experiences. Coventry & Warwickshire Cooperative Development Agency- provislon of clinical supeFvision. Fundraising A number of donations were received during Ihe year from thos8 who support New Hope Counselling's work including an extremely generous donation of £1 Ok from Orbis Investments and £1 k raised by James Slough who undertook 100km Challenge. The Manager of New Hope Counselllng sfts on the reference group of the VCSE Mental Health Allian. The Alliance is a forum which provides a voice to influence mental health services across Coventry and Warwickshire and engagemenl with the slatulory séctor. The benefit to Ihose accessing the 8eNices is assessed using CORE (Clinical Outcomes in Routine Evaluation) sheets which measure the Severity of emotional problems. These are completed by clients before and after counselling. In 2021122 Ihe improvement once again was an average of 520/0 of all clients completing therapy being on par with the previous year. FINANCIAL REVIEW 3.4 Results Detalls of the financial results for the financlal year are given in the Statement of Financial Activities on Page g, the Balance Sheet on Page 10 and the accompanying notes on Pages 11-13. The charity has four main sources of funds.. Voluntary donations made by people receiving counselling Grants Fundraising Church Donations Other Donations by supporters of New Hope The main expenditure of the charity is on the provision of day to day managemenl and administration of counsellors and clients and of premises lo carry out counsèlling services. During the year ending 31 sl March 2022, income totalled £64,349(20121'. £63.499}. Expenditure for the year was £61,778 {20121'. £62.1891. So overall there was a lotal net increase in Unrestricted and Restricted Funds £2.571120121.' £1,310) during the financial year. Details of any related party Iransactions are as set out in note 11 to Ihe accounts.
CHARITY No. 1141104 COMPANY No. 07501815 ACCOtrNTr YEAR ENDED 3 1ST MARCH 2022 Page40113 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 3.2 Going Concern". Having reviewed the level of funds available together with the future projected cash-flow, the Iruslees have reasonablè 8xpectatKsn that the charity has adequate resources lo continue its activities for the foreseeable future. Accordlngly. they conllnue to adopt the going concern basis in preparing the financial slalements. As the year progressed clients and counsellors began lo feel more confident about returning lo face to face counselling. Although the amount of online therapy decreased il is still availablè as an option and is often convenient for those who are disabled. housebound. carers, those IvIng in rurgl areas, those in full-time employmenl. Hygiene measures contlnued lo en8ure the ongolng safely and wellbeing of clients, counsellois and staff. 3.3 Re8erve8 Pollcy The charity seeks lo hold reserves equal lo three to six months of expenditure of betsveen £19,000 and £38,000. The free reserves as al 31 st March 2022 were £38,792 which equate lo more than six rnonths running costs which il is estimated the chanty requires. Grants received hav8 enabled the charily to maintain healthy reserves. Increased staffing and associated costs will reduce these reseNes and the Trustees are addressing the need to encourage more donations and seek other sources of support for the growing servrce. FUTURE DEVELOPMENTS The Trustees continue to focus on ensuring that staff and volunteer levels are sufficient as the impact of Covid and the impending cost of Iwing crisis makes their mark on the service. The number of people seeking counselling and the complexity of the issues they present with continues to increase. Specific future plans Include: Due lo retirement of Manager a new leader to be recwited to commence June 2022. Development of a 1, 3 and 5 Year Business Plan. Creating new opportunities and development for staff Governance training for Twstees. Re*stablish in person volunteer CPD days Increased promotion of the Couple Counselling and Anger Management Programmes. Greater Lrtilisalion of No. 70 Saltisford lo include evening availability of counselling Development of a setvice in Le2mington Spa. Strengthening of partnership working aligned to the Mental Health Transformalion Programme Review and update policies and procedures. Review of IT provision. strengthening of partnership working, parlicularty that aligned to the Mental Health Transfom)alion Programme and VCSE Mental Heatth Alliance and increased links with Coventry & Warwickshire Partnership Trust (CWPT) STRUCTURE. GOVERNANCE AND MANAGEMENT
CFIARtTY No. 1141104 COMPANY No. 07501815 ACCOUNTS YEAR ENDED 31ST MARCH 2022 Pa8c 5 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 S.1 Constitution of the Charity and Status New Hope Christian Counselling is an incorporated charity limited by guarantee, having no share capital and is governed by ils Articles of Associath)n incoqx)rated on 2110112011 as amended by special resolution dated 2410312011 and regislered at Companies House on 0110412011. The company number is 07501815. The charty was regislered with the Charity Commission on 4, April 2011 wrth the number 1141104. The charity is exempl from corporation tax under part 10 of the Income lax Acl 2007. The charity 8L80 uses the name New Hope Counselling. 5.2 Trustees (Directors): The trustees {who are also directors for the purpose of Company Law), who held office during the year and to the date of this report are listed on page 6. Reference and Administrative Information. Trustees are appointed and elected in accordance with the Articles of Asscciation through a vole of members al the AGM and after an appropriale amendment to the Articles of Association are now able to stand for more than two, three year terms. All potential trustees are only nominated to sland for election following a skills analysis and SUrtab refewences. 5.3 Trustee meetings and procedures All new Iruslees are given information relaling to the responsibilities of trustees and orientation lo the work of the Charity. All Irijslees are encouraged lo read the guidance on public benefit issued by the Charities Commission and Ihis is laken into account when making decisions about the charity's activities and in the day to day Tunning of the cx)unselling setvice. The trustees normally schedule four meelings each year and are joined for most of the meetings by the manager. In addilion, Iruslees mel for an extra-ordinary meeting lo discuss slr8tegy and staffing, including appointment of the new manager. An external recruitment process was undertaken for a new manager and successful appointment made to commence 6" June 2022. AII meelings.are ful recorded wrth clear decisions and aclion points The truStS have a programme lo ensure that pobcies and procedures are regularly updated and reviewed. Legal advice is sought when necessary. Cuffent pIceS include:_ statement of Counselling policy Volunteer policy Safeguarding policy Conlidentialty and.Data Proteth"on Employee Privacy notices for aff and volunteers. and for ¢[urtMent Grievance Procedure for employ and volunteers Disciplinary Procedure Complaints Produre for clients Equality and Diversity policy Remote Working Working Alone Policy
CHARrrY No. 1141104 COMPANY No. 07501815 ACCOUNTS YEAR ENDBD 3 Isr MARCH 2022 Page8 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 Related party issues are fully dèclared in the financial slatements. The trustees have a clear procedure that if there is a potential conflict of interest on any matter, the trustee with the potential contlicl of interest is asked to leave the room and take no part in the debate or decision. 5.4 Organisatlon of the Charity The operations of the charity are conducted in accordance with the policies and sliategy approved by the trustees. There are no standing sub-committees and expert advice is sought as required. The trustees are responsible for the governance of the charity and delegate the day-to-day operation lo the manager. The charily currently has a paid staff team consisting of a manager, an assistant manager, Warwick coordinator & administrator, KenSlworth coordinator, Stralford coordinator and fundraiser, as well as volunteer counsellors and administrative assistants. All paid staff are part- time. S.5 Risk Management The trustees rgview risk and seek to ensure all major risks to which the charity might be exposed are identified, in particular those relating to the operations and finances of the charity- The trustees are satisfied that there are systems in place to mitigate the exposure lo major risks. 6. REFERENCE AND ADMINISTRATIVE INFORMATION Legal Registration Registered in England and Wales Company limited by guarantee- Number 07501815 Registered Charity- Number 1141104 Trustees Alison Oliver (Chair) lan Greaves {Treasurerl (appointed iolh May 20211 Alan Harper {Company Secretary) lan Tilford John Baly (resigned on 31st August 2021} Jane Haygreen Irelired on 12, July 20211 Lindsay Davidson {appoinled 12, July 2021 and resigned 281h January 2022) Celia Hilgenberg lappointed 21. February 20221 Gavin Brallnan (appointed 29th March 20221 Prln¢lpal Address 70 Sallisford WaiCk CV34 4TT Tel.. 07799015650 E-mail.. office newho ecounsellin Website.. newho ecounsellin .or .or
CHARITY No. 1141104 COMPANY No. 07801815 AccouNfs YEAR ENDED 31 kCH 2022 Page 7 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 HSBC 126 The Parade Leamington Spa CV32 4BU and CAF Bank Ltd 25 lfjngs Hill Avenue Kings Hill West Malling Kent ME19 4JQ Independent Examiner lan English 38 Samboum Close Solihull B912SA 7. STATEMENT OF TRUSTEES. RESPONSIBILITIES Company law requires the Irusl*s prepare financial slatements for each financial year which gNe true and fair view of Ihe stale of affairs of the charity as at the balance sheet date and of its income and expenditure for the financkql year. In preparing those financial statenEnts, the trustees are required to'.- selecl suitable accounting policies and then appty them consistentty; make judgements and estimates thal are reasonable and prudent; Comp with applicable accounting standards, subject to any material departures disclosed and explained in the financial statements. and prepare the financFal slalements on the going concern basis unless it is inappropriate to presume the charity viill continue in busin8SS. The tTuslees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any lime the financial positi'on of the charity and lo enable them to ensure that the financial statements comply wilh the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for tsking reasonable steps for the pVentIon and detection of fraud and other iegulaTI11e$. The financial statements have been prepared in accordan with the special provisions of the Companies Act 2006 relating to small companie$ ON BEHALF OF THE TRUSTEES Alison Oliver (Chair)
CHARITY No. 1141104 COMPANY No. 07501815 ACCOUNTS YEAR ENDBD 3 1ST MARCH 2022 Pa8e 8 of 13 NEW HOPE CHRISTIAN COUNSELLING REPORT OF THE TRUSTEES (CONT'D) YEAR ENDED 31 MARCH 2022 INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF NEW HOPE CHRISTIAN COUNSELLING {'THE Company,) YEAR ENDED 31 MARCH 2021 I report lo Ihe charity trustees on my examinatton of the accounts of the Company for Ihe year ended 31 March 2021, which are set out on pages 610 13. Responslbllitles and ba$ls of report As th6 charity's trustees of the Company land also Its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance wilh the requiremenls of the Companies Act 20061'the 2006 Act,). Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 20111'the 2011 Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5llb) of the 2011 Act. Independent Examlner's statement I have completed my examinalion. l confirm that no matters have come to my allention in connection wlth the examination giving me cause lo believe.. accounting records wefe not kepl in respect of the Company as requlred by section 386 of the 2006 Act. or 2. the accounts do not accord wlth those records., or 3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'lrue and fair, view which is not a matter considered as part of an examination., or 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable lo charities pr6paring their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021. I have no concerns and have come across no other mallers in connection wilh the examination lo which attention should be drawn in this report in order lo enable a proper understanding of the accounts to be r ed. Signed lan English 38 Sambourn Close Solihull 891 2SA Date.. £/-12-22
Piv)b 9 of 13 STATEIIENT OF FINNJ1cL ACIMnES (cLUDG AN wcoiie AND EXPEIIDrruRE ACCOUND YEAR ENDED 31 IAACH 2022 INC(XAE FROM.. 4111K) elm) TOTAL INCOIIE tXPENDIIUREON'. FLYth 4t415 11.333 TOTAL EYPENDITUAe i•ieo ET W¢omtNDN IAOVEIIENT IFI FUNDS I0 RECl¢lL1ATTh0F FiIIWS 49*11 41 7M •lt
Pa9a 100113 NEW HOPE CHRISTLAN COUNSELLWG BALANCE SHEET AS Af 31 IIARCH 2022 FIXED AsseT3 Tltl FAl CURRENT A8SETS .188 52.742 17.•16 51.011 CREDITORS NET CURkEIIT ASSETS .911 NeT A68eTS FUNOS 41791 R*itrki•d FU1• 13.e i.i¥J TOTAL FUNOS Tho nolv¥o7pts li 13 IL¥m Fu Ih•yqqr 31 klQrth 2022 lo$m¥l OAIÉ..
PoJello¢ 13 14EW H( CHWSTIA14 COLWSELUWG NOTE5 TO THE FlWIc1AL STATEMEè4TS YEAR ENDED 31 MARCH 2021 I. ACCOUNTING POLlaES •.1. Stalui ori•¢omp•ny IS rled io£? pwrnwthr. 1.2 AGc¢un#ng CDnvonUon IOtyLYthf FRS I(Q l.J G¢lryJ con¢m 1.4. Inc¢ffj• tyin• chuky l.S Eio•noiEur• 1.1 Flx•d tsi•t• •nd O•F¥•¢lItn 1.7 Fwd £.¥ O•bifJrs t.• *lbMk•nd In 1.10 Crndltorn •fftd
Paqe 12of 13 NOTES TOTHE FIPLANCIAL STATEhlENTS YEAR ENDED 31 MARCH ZOXZ I DC4AI¥)NS SIIIILPA IrfCOME 411LII 14S 47m 47.075 47.075 J. IPOME FROM cHATpTnE$ AsÈaS$MI r 710 3,144 20 CHAJIITA8LEEXPE+NTURE CLt 31M13 1075 3.171 Awrtyc 7.IfÈ5 6.1 3.71$ 11.051 18271 ¥11n9 C061 11 975 175 In$wo8Acc l.ie OthoTCoiL% ctrthoes & GDPR 129 417 TOTALCHARITABLEEXPEtnmME 61 6. STAFF MDTRU5TEE5CCSTS Sdar Soc& 17 2.1B1 .1 74 reBTORS PrnL* 1.1f
13L¥I3 PJOTE¥TO THE FW1APKL STATEIIEpifs ICOlllMJEDJ YEAR ENDED 31 FIARCH 2tr21 . FIXEDASSETS •. MOVEAIEIUSOF RESTRTED$UN HoryyV111 CoyeNry&WrtkXt•C wck$h Cllunty I 12. 1 CAVAa COVIts19Re•p 1 19 IP. OF AET AIBET8PETWlllI Furic .792 1liW 1J.W t.%2 11. 8ELATED PARTY DWLOSLRES