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2024-03-31-accounts

Trustees’ Report and Financial Statements

Registered charity number: 1140893 Company number: 07529092

YEAR ENDED 31st MARCH

IN YOUR ANNUAL REPORT

Artwork of the original Glen Carne guest house painted by one of our residents (Phase 1)

Contents

Charity Information ...................................................................4 Trustees’ Report .......................................................6–11, 17–18 Andy writes ................................................................................ 12

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Half-marathon completed in
Glen Carne’s gymnasium!
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2

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Interview with Will and Case Study .................................14, 20
Trustees’ Financial Review ...................................................... 21
Statement of Trustees’ Responsibilities ...............................23
Independent Auditor’s Report to the Members ..................24
Statement of Financial Activities ...........................................26
Balance Sheet ........................................................................... 27
Notes and Accounting Policies ...............................................29
Notes ...........................................................................................39
Bushcraft skills in Truro
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Charity Information

Registered Office

Glen Carne Barkla Shop St. Agnes Cornwall TR5 0XN

Banking

HSBC CAF Bank Ltd 81 Fore Street 25 Kings Hill Avenue Redruth Kings Hill Cornwall West Malling TR15 2BW Kent ME19 4JQ Independent Streets Audit LLP Auditor Tower House Lucy Tower Street Lincoln LN1 1XW Solicitor and HR Stephens Scown / HRExpress Osprey House Malpas Road Truro Cornwall TR1 1UT

Key Management Personnel

Key Management Personnel include all trustees, the CEO and senior management.

Trustees

Senior Management

4

Moving on!

One of our residents, Will, recorded an interview detailing his experience at Glen Carne. Will is also shortly moving on to a new property! Read his story on pages 16–18.

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Trustees’ Report

Structure Governance and Management

This report fulfills the requirements of both a Trustees’ Report and a Directors’ Report as stipulated by company law. Glen Carne is a company limited by guarantee (Company No. 7529092), governed by its Memorandum and Articles of Association, incorporated on 14th February 2011. It is registered with the Charity Commission (Charity No. 1140893).

Trustee Appointment

As per the Articles of Association, the Board of Trustees (also Directors under company law) must have at least three members. One-third of Trustees retire at each Annual General Meeting, with the longest-serving members stepping down first. Retiring Trustees are eligible for reelection.

Trustee Induction and Training

New Trustees receive the Charity Commission’s CC3 “The Essential Trustee” guide, a Trustee Handbook, Glen Carne’s Articles of Association, and the latest accounts. Training is offered periodically to update Trustees on their responsibilities and legal obligations. Trustees are also encouraged to join staff training and away days for service understanding and development.

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Structure and Decision-Making

Glen Carne is governed by an elected Board of Trustees, responsible for policy ratification, business planning, strategic direction, budgeting, and monitoring financial performance. The Board reviews charity performance, oversees staff and volunteer recruitment, and may form sub-groups for policy development as needed. Day-to-day operations are delegated to the senior management team, with key management remuneration determined by NCVO benchmarks, third-sector guidelines, or independent advice.

Glen Carne operates a commercial lease with its founder and former trustee Robert Crozier, with an independent lease valuation carried out in October 2016 (see note on page p.38.)

Objectives, Activities and Public Benefit

The charitable objectives of Glen Carne are to relieve the need, hardship and distress of disadvantaged people in Cornwall, in particular, but not exclusively by providing or assisting in the provision of accommodation, support, training and any other assistance as the directors may decide from time to time.

The Trustees are satisfied that the charity’s objectives meet the public benefit of accommodation and training.

The Trustees confirm that they have taken into account the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing the charity’s aims and objectives and in planning future activities.

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Achievements and Performance

Capacity and Facilities

Glen Carne accommodates 35 residents at its main site in St. Agnes, focusing on individuals with complex needs, many of whom have experienced homelessness or sofa-surfing. Referrals come from a range of voluntary and statutory agencies, including Cornwall Council, homeless charities, probation services, drug and alcohol services, mental health teams, and domestic abuse organizations. An additional 35 spaces are available through our partners at Homeleigh, Enodoc, and Greenhaven, which offer long-term supported housing for residents with severe and enduring mental health issues and learning disabilities across Camborne, Redruth, Truro, Penzance, and Wadebridge.

To be eligible for the St. Agnes service, residents must typically be free from alcohol and drug use for around six months. Glen Carne also serves as a move-on option from other support providers as part of a planned progression. The St. Agnes site, set on three acres of land, offers voluntary work opportunities, extensive gardens, and a rural setting to support the well-being of residents recovering from homelessness, trauma, and other complex needs. A gymnasium is available to promote physical and mental health. Our partner accommodations house smaller groups of residents with long-term or more complex health needs.

Applications and Support

Referrals to the St. Agnes project are invited for an interview to discuss how Glen Carne can assist and assess their suitability for the service. Once accepted, new residents collaborate with the support team on a needs assessment to determine the type and level of support required. This often includes working with specialist services for mental health, addiction, and debt issues. Together with staff, residents set personal

132 referrals received during the year

goals through a Support Plan, which is regularly reviewed to track progress and address barriers, facilitating a transition to independent living and employment where possible.

Upon entering the service, initial steps include registering with a local GP, support services, and the Homechoice housing register. Emergency food parcels and toiletries are provided if needed. Residents receive tailored support, including advocacy for social housing, debt advice referrals and assistance with securing the correct benefits. The Support Plan evolves as residents make progress, ensuring they work effectively with Glen Carne and other services towards independent living. This plan covers health and well-being, financial and benefits matters, volunteering and training opportunities, personal safety, and future planning.

For those who have recently moved into independent accommodation, floating support and dropin sessions are available. These include landlord advocacy and benefits support to ensure new tenancies are successful.

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Performance

During 2023/24 Glen Carne received 132 referrals to the main St. Agnes service, a 6% increase on the previous year.

The total number of residents moving through the service into independent accommodation increased following the Covid-19 pandemic and subsequent lockdown measures. A total of 15 residents moved on from the St. Agnes service which equals 9,049 hours of support:

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Move on accommodation 2023–24 2022–23 2021–22
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Social housing 47% 29% 8%
Accommodation with support 27% 29% 31%
Private sector 20% 17% 53%
Friends/family – 17% 8%
Evictions/Abandoned 6% – –

The figures show significant increase of residents moving into social housing, and a slight increase moving into private sector accommodation. However private sector remains an increasingly difficult exit route, as demand exceeds supply, particularly in a market where private landlords face increasing challenges (see Risks and Uncertainties p. 22). Moves to further supported accommodation are broadly the same as in previous years.

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Moving out of Glen Carne
into a new home
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Client Provision

During the year, Glen Carne worked with Truro Foodbank to provide emergency food parcels for those needing immediate help. Glen Carne also partners with Tesco , FareShare’s local provider, which donates fresh food approaching the end of its sell-by date.

Glen Carne is also a recognized Advocate for ACTS4:35 funding, which enables funds to be raised for client needs not covered by other funds, such as spectacles, clothing or carpeting for move-on accommodation. We also work with statutory and other voluntary funders to raise funds for our clients and services.

Training is essential to personal development, and classrooms are used on-site for training through thirdparty providers. Training includes cookery courses, IT sessions, employability courses, first aid, fire safety etc. Clients also use the gym once an induction course is completed, which helps improve mental and physical well-being.

In addition, we recognize the importance of social activities and developing personal friendships. Events are held to challenge and encourage clients to socialize and enjoy events away from Glen Carne. This year included funded opportunities for Go-kart racing

9,049 total hours of support for the 15 residents who moved on during the year

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at Hayle, Golf sessions at Holywell Bay, cycling at the National Trust, and a home-grown remotecontrol car club that has restored petrol remote-controlled cars, resulting in a race at Perranporth airfield.

Wherever possible, clients are encouraged to participate in consultations or feedback on services, including recent reviews of the Homechoice housing system, Challenge Poverty Week , etc. Our resident representatives also join for part of our trustee meetings to give feedback directly to the trustees.

During the year, Glen Carne completely revised the Tenant Handbook to include more helpful details on sustaining a tenancy now and in the future.

Christmas can be a challenging time for many, and again this year, we held a large Christmas meal for all of our residents leading up to Christmas. Residents also cooked a group meal on the day to make sure everyone could socialize and enjoy the day together for those who were not visiting others.

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Staff Provision

At the end of 2023, Glen Carne introduced a Cycle to Work scheme to allow staff the benefits of cycling into work, providing exercise, mental health benefits, and saving CO2 pollution from car journeys. So far, two staff members have taken up the scheme and are enjoying the advantages.

Glen Carne is now an accredited Living Wage Provider , following the promotion of the scheme at Challenge Poverty Week. Glen Carne has

committed to ensuring that all staff are, at a minimum, remunerated to the benchmarks set by The Living Wage Foundation.

In November 2023, the staff participated in an exciting teambuilding day at the Land Rover Driving Experience, including driving off-road and overcoming obstacles using the latest Land Rover and Range Rover models.

continued on p.17

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Glen Carne is more than just a shelter; it’s a place where lives are changed and hope is restored.

Staff focus Andy Crozier

Andy Crozier, Glen Carne’s Support Manager, writes his reflections on the service he has been involved with since its beginnings as a guest house in the 1990’s.

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My journey with Glen Carne began in 2011

as a support worker, a role that would forever shape my life.

Founded by my parents in 1995, the project has grown from a humble bed and breakfast into a thriving community of support and hope. It all started with a single client, a man who was initially meant to stay for a couple of weeks but, ended up calling Glen Carne home for three years.

Over the years, Glen Carne has evolved into a sanctuary for individuals facing homelessness and hardship. We offer 35-bed spaces across five buildings, each providing a safe and supportive environment in St. Agnes, with a further 35 spaces in properties throughout Cornwall. At the heart of our approach is a personalised support plan tailored to each client’s unique needs. By working closely with our clients, we help them set and achieve meaningful goals, empowering them to take control of their lives.

One of the most rewarding aspects of our work is witnessing the transformation in our clients. Many arrive at Glen Carne feeling lost and alone but, with our support, they

gradually rebuild their self-confidence and self-esteem. We provide a safe space where they can heal, learn, and grow. Our dedicated team of support workers plays a crucial role in this process, offering guidance, encouragement, and a listening ear.

Beyond our core services, we also offer a variety of activities and courses to help our clients develop new skills and connect with the community. From cooking classes and art groups to yoga and gardening, these opportunities foster a sense of belonging and purpose. Additionally, we encourage our clients to volunteer in the local community, helping them build confidence and reintegrate into society.

The most fulfilling moments come when we see our clients successfully transition into independent living. It’s a testament to their resilience, hard work, and the unwavering support of our team. The smiles on their faces as they embark on this new chapter are truly priceless.

Glen Carne is more than just a shelter; it’s a place where lives are changed and hope is restored. As we continue to grow and evolve, we remain committed to our mission of providing safe, supportive, and empowering services to individuals in need.

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Without the support of all the staff, I wouldn’t be where I am today.

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Will has been a resident at Glen Carne for around two years and became one of our House Representatives, which involved listening to fellow residents and raising any suggestions or issues with staff and management. Our House Representatives also have an opportunity to join our Trustee meetings, which Will has attended.

Will is shortly leaving Glen Carne to move into a new flat in the local area, and before moving, he gave us some reflections on his stay.

Can you tell me about your life before you arrived?

Before coming to Glen Carne, I had been living in emergency accommodation as my previous housing situation had been unbearable and had resulted in me having to leave home.

What were some of the main challenges you faced before moving into supported housing?

When I arrived at Glen Carne, I didn’t have the basic independent living skills that a 21-year-old would ordinarily have. I never had any real independence nor an appreciable amount of social skills, which I now have in abundance.

How did you first learn about our supported housing program?

Whilst I was in emergency accommodation, I was assigned a Housing Officer with Cornwall Housing. While supporting me in finding alternative accommodation, they mentioned Glen Carne. A friend of mine had also heard of Glen Carne whilst working for another organisation, and they suggested that I come here for an interview as they believed Glen Carne to be one of the best supported housing charities in the country.

upon to make any expectations, but I guess I wasn’t expecting the incredible level of encouragement and support that has been there for me since day one.

What activities or programs did you participate in while in supported housing?

Whilst at Glen Carne, I’ve had many opportunities to participate in many activities. The first activity I took part in was a cooking course run regularly by Glen Carne; this course allowed me to learn and develop skills in the kitchen that I’ve never had the opportunity to learn in the past. I have also taken advantage of the weekly art groups that have given me the space and atmosphere to get back into drawing after many years.

Which aspects of supported housing did you find most beneficial?

I found that the constant encouragement by the staff and fellow residents was hugely beneficial to my mental and physical health during my stay, and it fostered an atmosphere that made Glen Carne feel like family. The staff were constantly there to help guide me on a journey that has led me to a bright future.

What was your initial reaction to the idea of moving into supported housing?

At first, I was hesitant to enter into supported housing. I didn’t know what to expect, and with my social anxiety, I wasn’t looking forward to living with other people. But, after sitting down for an interview with Andy and Clare and meeting other staff and residents, my fears were alleviated.

What were your expectations of supported housing before you arrived?

I didn’t really expect much; safe to say, I didn’t know what to expect. I had no real experiences to draw

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Can you share any significant milestones or achievements you reached during your stay?

During my stay, I have been given the chance to better myself, and I have been given the tools to do so; the staff, especially my housing workers, have been instrumental in my journey with my mental health. Without the encouragement he has given me over the duration of my stay, I may not have been able to learn the skill that is to ask for help when it is needed. During my first year at Glen Carne, I was diagnosed with Post Traumatic Stress Disorder, that, combined with ASD and severe social anxiety, had severely limited what I could do and achieve. Thanks to the support and treatment I received to help cope with my conditions, I have managed to leave Glen Carne with the confidence and coping mechanisms that I never thought possible.

Were there any particular thing that made a positive impact on you?

I think it’s safe to say that the staff at Glen Carne are possibly the most supportive and caring group of people that could be assembled. When I arrived at Glen Carne, I was welcomed into a family of peers. Andy and Matt have created such an amazing working environment for residents and staff, and this has enabled an atmosphere wherein the residents can truly feel at home, as I have. Clare was my first key worker and is such a bundle of positivity and care, and she helped me settle into my accommodation and feel at home. Steve Perrin took me under his wing as my key worker after my first year. He encouraged my interest in history and art and gave me a push in the right direction when I needed it. He has been by my side through some of the toughest moments, always cracking jokes and never failing to build me up when I am feeling down. Thanks to the staff at Glen Carne, I will always have happy memories to look back on, and I know that so many more people will benefit from their support.

How did supported housing help you address the challenges you faced before arriving?

Prior to living at Glen Carne, I didn’t have many appreciable life skills to speak of, but now I have an arsenal of life skills to use in the future. I’ve become a fairly decent cook, and I can now budget effectively and take advantage of newly discovered social skills that will make managing my ASD significantly easier going forwards. But one of the most important skills I’ve learned is the ability to say “no” and enforce my boundaries.

As you prepare to leave, what are your immediate plans for the future?

My immediate plan is to settle into independent living and continue working on my physical health by visiting the gym often. Following this, I plan on going back to college to study history, which will open up the chance to go into teaching later on. I am incredibly excited about taking the reins and making a future for myself.

How do you feel supported housing has prepared you for the next chapter of your life?

Living at Glen Carne has given me the opportunity to learn the important life skills that, in my opinion, all young adults should be taught. Without the support of Glen Carne, I would not have had the chance to learn these important skills in a safe environment. Given my prior living circumstances, I may not have had these opportunities.

How do you plan to maintain the progress you’ve made while in supported housing?

During my tenure at Glen Carne, I was given the opportunity to seek out support from the Community Mental Health Team. Through them, I was guided through Behavioural Activation Therapy, which has taught me how to create and maintain routines. My key worker has been instrumental in ensuring that I have kept up with the healthy routines I have been trying to build. I now feel confident in my ability to maintain and further the progress I have made during my stay.

What advice would you give to someone who is thinking of living in supported housing?

My primary advice would have to be: don’t be afraid to ask for help. The staff at Glen Carne will go out of their way to support you in whatever way they can. Asking for help is one of the hardest things to do. It also shows bravery and a willingness to learn. Make sure to engage with the service that is being offered. Glen Carne is an amazing place to learn new things and build yourself up for a better future.

Is there anything else you’d like to share about your journey or future aspirations?

I can say with certainty that Glen Carne has been one of the most pivotal stepping stones in my life. Without the support of Andy, Steve Perrin, Clare and the rest of the staff, I wouldn’t be where I am today. I am forever grateful for the time I’ve had here. I know I’ll miss this amazing place, but I also know that the bonds I have forged and the lessons I’ve learnt here will be with me for a lifetime.

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St Kea Church using the minibus for
the SPREE SW youth weekend event
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continued from p.11

Community

As in previous years, Glen Carne has made its minibus available to local community and church groups free of charge. Groups include local sports and youth clubs, including Truro FC, St. Petrocs Society, Kea Church, City Life and local schools.

Glen Carne also opens up the classroom space for relevant meetings, such as local landlord gatherings, client house meetings and guest speakers promoting support services. Staff and clients joined together to raise several hundred pounds for Movember which supports mens mental health.

Operational Improvements

Movember staff and resident charity fundraiser

In April 2023, new security arrangements were implemented to enable full 24-hour cover onsite. In addition to the existing drug and alcohol testing facilities introduced in the previous year, this has helped to reduce anti-social behaviour and improve the security of the buildings.

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Anchor Point@Glen Carne Project

Thanks to funding from the CCF People in Mind Fund and Duchy Health, Glen Carne worked with The Anchor Point Project to provide a pilot project to improve the residents’ mental and emotional health, life skills and well-being. The project resulted in significant reductions in mental health symptoms and progress made toward sustainable independent living through the project.

The programme included the following:

Due to the success of the pilot, we are currently seeking funding to continue the project on a long-term basis.

Project maintenance

Any supported housing project has accelerated wear and tear and redecoration and this year was no exception. Therefore general maintenance and redecoration continued while more significant expenditure was required for roofing on one of the accommodation buildings.

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When I first arrived at Glen Carne, I was a shell of a person. My life had fallen apart, and I was clinging to the remnants of my sanity by a thread. I had lost all hope, and the thought of continuing was a burden. But Glen Carne became my lifeline, a beacon of hope in a sea of darkness.

The staff at Glen Carne were incredibly supportive and understanding. They didn’t judge me for where I was in life, but instead, they offered a safe and welcoming environment where I could begin to heal. My support worker was a constant source of encouragement, always there to listen and offer advice.

Initially, I struggled to come out of my room, consumed by anxiety and depression. But the staff were patient and persistent, checking in on me regularly to ensure I was okay. Gradually, I began to open up and seek help. With their support, I started to address my mental health issues and slowly, but surely, I began to feel better.

Glen Carne offered a variety of courses and voluntary opportunities that helped me to build my confidence and self-esteem. I started to get involved, and it was a game-changer. I rediscovered a sense of purpose and found a community of people who understood what I was going through.

With the support of the staff, I was able to secure part-time work and start rebuilding my life. They helped me with practical things like getting benefits and finding housing. Thanks to their guidance, I was able to secure a flat and finally have my own space.

Glen Carne gave me a second chance at life. They provided the support, encouragement, and resources I needed to overcome my challenges and find hope.

If you’re in a dark place and can’t see a way forward, I urge you to reach out. Glen Carne might just be the lifeline you need.

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Trustees’ Financial Review

The charity’s reserves and its policy are set out as follows:

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Unrestricted Funds: 2023–24 2022–23
Designated Funds
Solar Panels £30,583 £33,972
Fixed Assets £138,780 £143,450
Long term commitments £177,026 £140,199
General Funds £95,953 £191,086
Restricted Funds £6,195 £560
Total Funds £448,537 £370,668
Annual Operating Expenditure
£805,454 £758,992
(excluding outside providers)
Ratioof Free Reserves to Annual
12% 7%
Operating Expenditure
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In the Trustees’ view, the reserves should provide the charity with adequate financial stability and the means for it to meet its charitable objectives for the foreseeable future.

The charity’s unrestricted reserves are £442,342 which need to cover the future depreciation for fixed assets, any long term commitments and free reserves for operational purposes.

The designated fund for fixed assets is £169,363.

The trustees are working towards a designated fund which covers long term commitments in the event of any disaster that requires the closure of the charity. This would ideally cover 6 months running costs, any lease commitments and any potential redundancy costs. The current designated reserve is £177,026 which covers redundancies plus 2 months of running costs and lease commitments.

This leaves free reserves for operational purposes of £95,953.

These reserves will be reviewed annually to assess how this meets the charitys’ longer term obligations as well as its current operational requirements.

The majority of income received to the charity is provided by Housing Benefit and solar generation, with additional income provided by small grants. A charge of £17 per week was made to residents for heating and electricity contributions, increased by £2 per week from the previous year as a result of increasing energy costs. This was limited as far as possible by solar panels reducing our environmental and financial impact. However this may increase in subsequent years due to further energy and cost of living increases.

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Risks and Uncertainties

A continued challenge for supported housing providers is the difficulty in locating private sector moveon accommodation for our residents once their stay is complete, thereby freeing up capacity for applicants who are in crisis.

Low levels of Housing Benefit currently only meet the lower 30% of market rents which restrict the availability of properties to residents moving from supported accommodation. Private sector landlords are also facing various issues, including financial risks, administrative burdens, and increasing regulatory constraints which is reducing the market availablity.

Proposed changes in housing law, such as the abolition of Section 21 “no-fault” evictions, may cause further uncertainty in the industry, where many landlords are leaving the market.

Tenants reliant on Housing Benefit payments are affected by the Local Housing Allowance remaining static for several years, resulting in even more limited properties available to them.

We are looking at more diversified income streams to fund bespoke projects. The current housing benefits funds are a regular source of income; however, over-reliance on these sources could lead to financial instability if they are reduced or removed in the future.

Plans for the Future

We will focus on expanding housing capacity, alongside accommodation investment and development to ensure good quality housing continues to be provided to our residents. Diversifying funding sources, continual improvement for tenant support, and responding to policy changes are also other priorities. A focus on strengthening new technologies and continued use of sustainable practices wherever possible aims to create long-term, impactful solutions for vulnerable individuals facing challenges in the housing sector.

A review of Glen Carne’s legal housing structure is planned to enable more cost efficiencies for the local authority and service delivery.

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Statement of Trustees’ Responsibilities

The Trustees (who are directors of Glen Carne for the purposes of company law) are responsible for preparing the Trustees’ Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

select suitable accounting policies and then apply them consistently;

observe the methods and principles in the Charities SORP 2015 (FRS 102);

make judgments and estimates that are reasonable and prudent;

prepare the financial statements on an ongoing concern basis unless it is inappropriate to presume that the charitable company will continue in operation.

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

there is no relevant information of which the charitable company’s auditor is unaware; and

the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant information and to establish that the auditor is aware of that information.

Approved by the Trustees on 21st November 2024

Signed on their behalf by

Ruth Clarke Trustee

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Independent Auditor’s Report to the Members of Glen Carne Limited

Opinion

We have audited the financial statements of Glen Carne Limited (the ‘charitable company’) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Summary Income and Expenditure account, the Balance Sheet the Statement of Cash Flows and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group and parent charity’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees’ Report.

We have nothing to report in respect of the following matters where the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:

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Responsibilities of the trustees

As explained more fully in the Trustees’ Responsibilities Statement set out on page 6 the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company's trustees those matters we are required to state to them in an Auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work , for this r ep ort, or for the opinions we have formed. ort, or for

StStreets Audit LLP t A di

Chartered Accountants & Statutory Auditor Tower House, Lucy Tower Street, Lincoln, LN1 1XW Date: 20[th] November 2024

Streets Audit LLP are eligible to act as auditors in terms of section 1212 of the Companies Act 2006.

25

Glen Carne Statement of Financial Activities

for the year ended 31 March 2024

Note
Income and endowments from:
Donations and
legacies
4
Charitable activities
5
Investments
6
Other
Expenditure on:
Charitable activities
7
Net gains/(losses) on
investments
Other gains/(losses)
Total
Total
Transfers between funds
Net income/(expenditure) before
investment gains/(losses)
Net income/(expenditure)
Reconciliation of funds:
Net movement in funds
Total funds brought
Total funds carried
forward		 Unrestricted
funds
2024
£
452
1,509,074
3,386
8,263
1,521,175
1,455,413
1,455,413
65,762
6,397
72,159
75
-
72,234
370,108
442,342		 Restricted
income
funds
2024
£
1,180
14,200
-
-
15,380
9,670
9,670
5,710
-
5,710
(75)
-
5,635
560
6,195		 Total
funds
2024
£
1,632
1,523,274
3,386
8,263
1,536,555
1,465,083
1,465,083
71,472
6,397
77,869
-
-
77,869
370,668
448,537		 Prior year
funds
2023
£
1,293
1,392,960
3,701
8,088
1,406,042
1,421,454
1,421,454
(15,412)
(10,348)
(25,760)
-
-
(25,760)
396,428
370,668

The statement of financial activities includes all gains and losses recognised in the year.

All income and expenditure derive from continuing activities

26

Glen Carne Balance Sheet As at 31 March 2024

Note
£
£
Fixed Assets
Tangible Assets
12
169,363
Investments
13
150,988
320,351
Current Assets
Debtors
12
64,041
Cash at bank and in hand
128,689
192,730
Creditors: Amounts
falling due within
one year
13
(64,544)
Net current assets
128,186
Total assets less current liabilities
448,537
Net assets
448,537
The funds of the charity:
Restricted funds
6,195
Unrestricted funds
Other reserves
346,389
Unrestricted income funds
95,953
Total unrestricted funds
442,342
Total charity funds
448,537
2024		 £
£
177,421
144,591
322,012
49,488
57,792
107,280
(58,624)
48,656
370,668
370,668
560
317,621
52,487
370,108
370,668
2023

These accounts have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies.

For the year ended 31 March 2024 the company was entitled to exemption under section 477 of the Companies Act 2006 relating to small companies.

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of accounts.

Approved by the Board on 21st November 2024 and signed on its behalf by:

Ruth Clarke Trustee

27

Glen Carne Statement of Cash Flows

As at 31 March 2024

2024
£
Cashflows from operating activities
77,869
Adjustments for:
Depreciation of property, plant and equipment
13,963
Profit on disposal of tangible fixed assets
-
(Profit)/loss on revaluation of investments
(6,397)
Dividends, interest and rents from investments
(3,386)
Decrease/(Increase) in stocks
-
(Increase)/Decrease in trade and other receivables
(14,553)
Increase/(Decrease) in trade and other payables
5,920
Net cash provided by /(used in) operating activities
73,416
Cashflows from investing activities
Purchase of property, plant and equipment
(5,905)
Sales of property, plant and equipment
-
Dividends, interest and rents from investments
3,386
Net cash provided by /(used in) investing activities
(2,519)
Net (decrease)/increase in cash and cash equivalents
70,897
Cash and cash equivalents at the beginning of the year
57,792
Cash and cash equivalents at the end of the year
128,689
Components of cash and cash equivalents:
Cash at bank and in hand
128,689
128,689
Net income/(expenditure) per Statement of
Financial Activities		 2023
£
(25,760)
7,143
-
10,348
(3,701)
79,560
(3,475)
11,916
76,031
(130,331)
20,000
3,701
(106,630)
(30,599)
88,391
57,792
57,792
57,792

28

Glen Carne

Notes to the Accounts

1 Accounting policies

1.1 Basis of accounting

The accounts have been prepared under the historical cost convention and in accordance with: - Accounting and Reporting by Charities Statement of Recommended Practice, applicable to charities preparing their accounts in accordance with the Financial Reporting Standard, applicable in the UK and Republic of Ireland (FRS102) second edition - October 2019 (effective 1 January 2019);

The financial statements are prepared in sterling which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The charity constitutes a public benefit entity as defined by FRS102

1.2 Change in basis of accounting or to previous accounts

There has been no change to the accounting policies (valuation rules and method of accounting) since last year and no changes have been made to accounts for previous years.

1.3 Fund accounting policy

Unrestricted income funds are general funds that are available for use at the trustees' discretion in furtherance of the objectives of the charity.

Designated funds are amounts that are allocated for specific purposes by the charity itself.

Restricted funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose.

Revaluation funds are unrestricted funds which include a revaluation reserve representing the restatement of investment assets at their market value.

1.4 Income

There has been no offsetting of assets and liabilities, or income and expenses, unless required or permitted by the FRS102 SORP or FRS102.

Donations and legacies are voluntary income received by way of donations and gifts. It is included within the accounts when receivable and only when the charity has unconditional entitlement to the income.

Tax reclaims on donations and gifts are included in the accounts at the same time as the gift/donation to which it relates

29

Glen Carne

Notes to the Accounts

Donated goods and services are only included in income (with an equivalent amount in expenditure) where the benefit to the Charity is reasonably quantifiable, measurable and material.

The value of services provided by volunteers is not included within the accounts.

1.5 Resources expended

Liabilities are recognised where there is a legal or constructive obligation committing the charity to the expenditure. All expenditure is accounted for on an accruals basis and includes the attributable value added tax which cannot be recovered.

Grants payable are charged in the year when the offer is conveyed to the recipient except in those cases where the offer is conditional, such grants being recognised as expenditure when the conditions attaching are fulfilled. Grants offered subject to conditions which have not been met at the year-end are noted as a commitment, but not accrued as expenditure.

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Support costs are the those costs required to support the charity in carrying out its activities and meeting its objects.

Governance costs include costs associated with meeting the constitutional and statutory requirements of the Charity, including the preparation and examination of the statutory accounts, the costs of trustee meetings and other costs linked to the strategic management of the Charity including the cost of any legal advice to trustees on governance or constitutional matters.

1.6 Tangible fixed assets and depreciation

All assets costing more than £200 are capitalised.

Tangible fixed assets are stated at cost less depreciation.

Depreciation is provided on all tangible fixed assets at rates calculated to write off the cost less estimated residual value of each asset over its expected useful life, which is reviewed annually. The rates used are as follows:-

Leasehold property - 5% straight line Office equipment - 25% straight line Household capital items -10% straight line Vehicles -25% reducing balance

1.7 Taxation

The charity is exempt from corporation tax on its charitable activities.

1.8 Stocks

Stock is included at the lower of cost or net realisable value. Donated items of stock are recognised at fair value which is the amount the charity would have been willing to pay for the items on the open market.

30

Glen Carne

Notes to the Accounts

1.9 Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

1.10 Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

1.11 Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

1.12 Pension costs

The charity operates a defined contribution pension scheme. Contributions are charged in the statement of financial activities as they become payable in accordance with the rules of the scheme.

1.13 Leases

Rentals under operating leases are charged to the statement of financial activities on a straight-line basis over the lease term.

2 Company Status

The charity is a company limited by guarantee and has no share capital. The charity is incorporated in England.

In the event of the charity being wound up, the liability in respect of the guarantee is limited to £10 per member of the charity.

The members of the charity are the trustees named on page 1.

31

Glen Carne Notes to the Accounts

3

Statement of Financial Activities - prior year

Income
Income and endowments from:
Donations and legacies
Charitable activities
Investments
Other
Expenditure
Expenditure on:
Charitable activities
Net gains/(losses) on
investments
Reconciliation of funds:
Total
Total
Net income/(expenditure) before
investment gains/(losses)
Net income/(expenditure)
Other recognised gains/(losses):
Net movement in funds
Total funds brought forward
Total funds carried forward		 Unrestricted
funds
2023
£
73
1,392,960
3,701
8,088
1,404,822
1,420,794
1,420,794
(15,972)
(10,348)
(26,320)
(26,320)
396,428
370,108		 Restricted
income funds
2023
£
1,220
-
-
-
1,220
660
660
560
-
560
560
-
560		 Total
funds
2023
£
1,293
1,392,960
3,701
8,088
1,406,042
1,421,454
1,421,454
(15,412)
(10,348)
(25,760)
(25,760)
396,428
370,668
Donations and Legacies
Appeals and donations		 Unrestricted
funds
£
452
452		 Restricted
income funds
£
1,180
1,180		 Total
funds
2024
£
1,632
1,632		 Prior year
funds
2023
£
1,293
1,293

32

Glen Carne

Notes to the Accounts

5
Incoming resources from charitable activities
Unrestricted
funds
£
Grant Income:
-
Duchy Health
-
Primary Purpose Trading:
Housing (Glen Carne)
756,249
Housing (Outside)
752,825
Housing (Privately funded)
-
1,509,074
6
Investment income
Unrestricted
funds
£
CCLA COIF Charities Fund
3,377
Interest on cash deposits
9
3,386
7
Other income
Unrestricted
funds
£
Solar panels
8,263
8,263
Cornwall Community Foundation		 Restricted
income funds
£
10,000
4,200
-
-
-
14,200
Restricted
income funds
£
-
-
-
Restricted
income funds
£
-
-		 Total
funds
2024
£
10,000
4,200
756,249
752,825
-
1,523,274
Total
funds
2024
£
3,377
9
3,386
Total
funds
2024
£
8,263
8,263		 Prior year
funds
2023
£
-
-
654,370
737,522
1,068
1,392,960
Prior year
funds
2023
£
3,691
10
3,701
Prior year
funds
2023
£
8,088
8,088

33

7 Expenditure on charitable activities

Glen Carne

Notes to the Accounts

Direct costs
Rent
Lease payments
Support payments
Household maintenance
Council tax
Fire safety
Professional fees
Client provision
Security
Support costs
Wages and salaries
Staff NIC (Employers)
Pensions
Staff training
Staff Welfare
Light, heat and power
Insurance
Telephone and fax
Computer costs
Licences
Sundry expenses
Cleaning
Owned vehicle expenses
Travel and subsistence
Advertising & Marketing
Legal and professional fees
Bank charges
Depreciation
Total Support Costs
Governance Costs
Cost of trustee meetings
Accountancy fees
Total Governance Costs
Total Charitable Expenditure
The audit or independent examination of the
Printing, postage and stationery		 Unrestricted
£
185,215
49,640
602,566
109,800
5,387
4,557
1,920
9,654
105,722
1,074,461
228,864
17,947
5,329
4,922
1,780
32,317
8,601
7,886
4,964
2,940
7,344
5,089
7,241
12,328
1,411
940
4,987
115
13,963
368,968
40
3,544
8,400
11,984
1,455,413		 Restricted
£
-
-
-
-
-
-
6,000
1,470
-
7,470
-
-
-
-
-
-
-
-
200
-
2,000
-
-
-
-
-
-
-
-
2,200
-
-
-
-
9,670		 Total
2024
£
185,215
49,640
602,566
109,800
5,387
4,557
7,920
11,124
105,722
1,081,931
228,864
17,947
5,329
4,922
1,780
32,317
8,601
7,886
5,164
2,940
9,344
5,089
7,241
12,328
1,411
940
4,987
115
13,963
371,168
40
3,544
8,400
11,984
1,465,083		 Prior year
2023
£
185,215
36,854
618,548
78,932
5,114
2,977
28,582
5,530
96,891
1,058,643
237,465
19,379
5,399
5,269
1,630
30,801
8,857
4,873
2,028
3,463
2,625
6,550
4,651
9,635
2,711
-
13
136
7,143
352,628
-
3,511
6,672
10,183
1,421,454

34

8 Net income/ expenditure

Glen Carne Notes to the Accounts

Net income/expenditure is stated after charging:
2024 2023
£ £
Auditors' / Examiners' remuneration 8,400 6,672
Depreciation of tangible fixed assets 13,963 7,143
Staff costs
The average monthly number of employees during the year was as follows:
Staff in charitable activities 2024
Number
7		 2023
Number
8
Volunteers (nos of people involved excluding Trustees) 5 5
The aggregate payroll costs of these persons were as follows:
Wages and salaries 2024
£
228,864		 2023
£
237,465
Social security 17,947 19,379
Pensions 5,329 5,399
252,140 262,243
Total employee benefits received by key management personnel 108,366 103,212
No employee received emoluments in excess of £60,000 in either the current or the prior year.
The charity operates a defined contributions scheme with NOW pensions. The pension cost shown
represents the contributions payable by the charity to the scheme for the period.
The outstanding contributions at the end of the financial period were: 1,131 1,180

9 Staff costs

10 Trustees' remuneration and expenses

Trustees received no remuneration, benefits in kind or expenses during the current or prior year.

35

Glen Carne Notes to the Accounts

11 Related party transactions

11.1 Name of related party and description of relationship

Robert Crozier, Father of Support Manager Andrew Crozier and father-in-law to Chief Executive Officer Matthew Gavan.

Description of transaction and amounts involved:

Rents the St Agnes property to the charity at an annual rent of £185,215 (2023 £185,215)

Jules Acton, partner of trustee John Douglas. Description of transaction and amounts involved:

Provides supervision services to the staff of the charity with costs of £640 (2023 £528)

Cornwall Community Accountancy Service a charity of which trustee Chris Dennis is also a trustee.

Provides accountancy services to the with costs of £3,135 (2023 £3,135)

12 Tangible fixed assets

Cost
As at 1 April 2023
Additions
As at 31 March 2024
Depreciation
As at 1 April 2023
Charge for the year
As at 31 March 2024
Net Book Value
As at 31 March 2024
As at 31 March 2023		 Land and
buildings
£
184,597
-
184,597
33,816
9,230
33,816
150,781
150,781		 Computer
equipment
£
12,029
-
12,029
8,430
1,336
8,430
3,599
3,599		 Vehicles
£
39,350
-
39,350
32,433
1,729
32,433
6,917
6,917		 Household
capital
items
£
78,274
5,905
84,179
62,150
1,668
62,150
22,029
16,124		 Total
£
314,250
5,905
320,155
136,829
13,963
150,792
169,363
177,421

13 Investments

Market value
As at 31 March 2023
As at 31 March 2024
Revaluation of investments as at the period end.		 CCLA
COIF
Charities
fund
£
144,591
6,397
150,988

36

Glen Carne Notes to the Accounts

Net book value As at 31 March 2023 144,591 As at 31 March 2024 150,988

The CCLA COIF charities fund opening balance of 122,784.31 units remained the same throughout the year.

All investment assets were held in the UK

14
Debtors
Accrued income
Prepayments
Other debtors
15
Trade creditors
Taxation and social security
Accruals and deferred income
Other creditors
Creditors: Amounts falling due within one year		 2024
£
57,782
199
6,060
64,041
2024
£
24,297
4,771
34,345
1,131
64,544		 2023
£
43,901
5,587
-
49,488
2023
£
25,877
4,897
26,670
1,180
58,624

16 Operating lease commitments Total commitments under non-cancellable operating leases are as follows:

Operating leases with expiry date:
Within one year
In the second to fifth years inclusive
Over 5 years		 2024
Land and
buildings
£
185,214
185,214		 2024
Other
£
-		 2023
Land and
buildings
£
370,423
370,423		 2023
Other
£
-

37

Glen Carne

Notes to the Accounts

18 Analysis of funds

Restricted Funds
Acts
People in Mind
General Funds
Unrestricted funds
Designated funds
Tangible fixed assets
Long term commitments
Total Unrestricted funds
Revaluation reserves:
Revaluation reserve
Total revaluation reserves
Total funds		 As at 1 April
2023
£
560
-
560
52,487
177,422
140,199
370,108
-
-
370,668		 Incoming
Resources
£
1,180
14,200
15,380
1,521,175
-
-
1,521,175
6,397
6,397
1,542,952		 Resources
Expended
£
(1,470)
(8,200)
(9,670)
(1,441,450)
(13,963)
-
(1,455,413)
-
-
(1,465,083)		 Transfers
£
(75)
-
(75)
(36,259)
5,904
36,827
6,472
(6,397)
(6,397)
-		 As at 31
March
2024
£
195
6,000
6,195
95,953
169,363
177,026
442,342
-
-
448,537

Purposes and restrictions in relation to the funds: Restricted Funds

Acts Donation given for specific individual client needs. People in Mind Grant for psychotherapy support for clients.

Designated funds

Tangible fixed assets

Long term commitments

As per the charity SORP a fund set up to match depreciation to fixed assets in future years.

A fund set up to match the trustee reserves policy.

Revaluation reserve

Represent the amount by which investments exceed their historical cost.

Net assets by fund

Tangible assets
Investments
Current assets
Creditors: Amounts falling
due within one year
Net Assets		 Unrestricted
funds
169,363
150,988
186,535
(64,544)
442,342		 Restricted
income funds
-
-
6,195
-
6,195		 Total funds
169,363
150,988
192,730
(64,544)
448,537		 Prior year
funds
177,421
144,591
107,280
(58,624)
370,668

19

38

Notes:

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39

Support Office: 01872 554141 / 552061 Operations Office: 01872 554022 info@glencarne.org.uk Barkla Shop, St. Agnes, Cornwall TR5 0XN www.glencarne.org.uk Registered charity number: 1140893 Company registered by guarantee. Company number: 7529092 This annual report was designed and produced by Glen Carne Thank you to our residents for permission to use case studies, quotes and selected images