2025-03-31-accounts - Marches Counselling Service

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

----- Start of picture text -----
ANNUAL
REPORT
2024 - 2025
----- End of picture text -----

Marches Counselling Service, 57 St Owen Street, Hereford, HR1 2JQ Tel: 01432 261493 Registered Charity No. 1140780 Company No. 7471763

Trustees Introduction

This year has been one of consolidation as we were successful in our application for a three year grant from the National Lottery Community Fund. It has given us a level of security in extending our work with the most disadvantaged at a time of economic stress for many, and an opportunity to concentrate on making the service more sustainable over the coming years rather than simply surviving.

Key to the sustainability of the service has always been our staff. Like most charities we have relied upon their goodwill and hard work. The grant, as well as providing us with the finance to employ the Development Officer, has also permitted the first full staff payment review since we began as a registered charity in 2010. The economic climate effects everyone and we knew it was vital to support the time and energy our counsellors and administration team put in with a remuneration more in keeping with the times.

We have been fortunate in continuing to attract new counsellors seeking clinical placement who give their time as volunteers, but the growth of our work has also necessitated the growth of our qualified clinical staff team. Increasing pressures in the mental health service locally has seen our client group continue grow and become more complex; for this we need experienced staff. That people stay with us after placement, despite a comparatively low remuneration, is testimony to the added value that our administrative and supervision structure offers. This year, for the duration of the lottery bid, we have committed to providing free supervision; a not inconsiderable cost that normally all counsellors have to support themselves in order to work. To us the additional protection our professional mandatory supervision offers both clients and staff is central to the success of the service.

The introduction of new IT systems this year has provided the administration team with additional challenges which we are aware they could well have done without. We are very grateful that they have shouldered the burden alongside their vital work as our first point of contact with clients.

We intend that the next year will build upon strengthened foundations and see the service developments we envisage come to fruition. As always we are responsive to the changing environment and seek new ways in which the skills our staff have to offer can benefit the community. Central to this will be bringing new life into the charity in the form of a Service Director role which will be instrumental in sustaining and developing the management of our growing organization.

CLIENT FEEDBACK ON OUR SERVICE THIS YEAR

I loved speaking with my counsellor every week. She made opening up easy and no issue felt too small. Personally I've noticed my life completely change and I believe in myself, that I am a good person. I also have so much more empathy for others which is life changing. My relationships are healed, especially with my Mum which I had given up on before . I recommend MCS to anyone struggling if they are open to changing their life. Thank you so much.

I have suggested your services to colleagues and patients. I am very grateful for not being pressured on time frames as I have experienced with other counselling services.

Well worth every minute - in time and in financial cost

I found the counselling really beneficial. I was respected for who I am, with no judgement. We had mutual respect for each other, which built a therapeutic and professional relationship. Thank you to the admin support for the nonjudgmental and accommodating approach. It’s hard to make that first phone call to ask for support and admin instantly made me feel at ease.

Very professional counsellor who helped me talk openly as possible about my life, made me feel valued at the same time.

The support and understanding provided has been outstanding. I cannot thank you enough.

I very much appreciated my sessions with my counsellor. She was very kind and patient. I felt completely comfortable sharing my thoughts and feelings with her. She made me feel supported and cared about.

I'm very grateful for the support over the past few months. This has helped me hugely with in my life and also with family members. My counsellor is super at what he has done and doing.

Thank you for listening, understanding and helping me (and my Mum). I am very grateful.

I really didn't know what quite to expect from my counselling journey. My counsellor carefully led me along this bumpy (and sometimes difficult) path. Thank you. I hope to rejoin at somepoint.

I have really valued my time at MCS and would highly recommend this service to those who are also struggling mentally and financially

I want to thank you for helping me climb out of a very deep hole that has lasted many years. I now feel more able to deal with the remaining problem I have.

A huge thanks for all the support Marches have offered me. I'm so grateful. You matched me perfectly with my counsellor and I will miss our time together as it was so beneficial.

IT systems

Moving to 365

We were fortunate to receive funding from the Rowlands Trust to enable us to update our IT system. This has involved the replacing of computers too old to be changed to Windows 11 and moving from Microsoft Office suite of programmes to the online version of 365. Although, with the funding, we were able to bring in a local computer company to set things up for us, there have still been a number of challenges in getting all our staff onto the new systems. Our thanks to admin who have had to bear the bulk of the frustrations.

Client Management System

We have had a second year of bedding in the CMS and endeavoring to mold it to our various needs, but it continues to present admin with challenges not expected from a database. Making things more ‘user friendly’ can get in the way of flexibility it seems and the reporting function has yet to be of real benefit to us. Unfortunately, to achieve what we are looking for is going to involve further costs.

Communication and Training

More positively the generosity of our funders has allowed us to acquire a new screen for the training room so that hybrid working and training can take place more comfortably. We have begun to issue a staff newsletter to keep members up to date with changes; and in the summer vacation a sixth form student joined us on work experience. She spent time chatting to our counsellors and finding out about their work, whilst putting our library of books into a catalogue which will enable easier access for those who embrace the awareness that the therapy world is one of ‘life-long learning’.

The Counselling Service

Client profiles and fees Over the year we engaged with 180 clients and provided 1956 sessions of therapy.

----- Start of picture text -----
Client attendance since covid
2500
2000
1500
1000
500
0
20/21 21/22 22/23 23/24 24/25
assessments sessions
----- End of picture text -----

The number of client contacts has risen again from previous years, and we continue to see many clients staying with us to do the long term work necessary to make permanent changes.

----- Start of picture text -----
Number of sessions attended
13%
17%
0
1-6
19% 6
07-12
13-26
32%
27-52
14%
5%
----- End of picture text -----

We continue to do a good percentage of our work with the more difficult to reach groups, the over 60s (12%) and men (38%).

----- Start of picture text -----
Sessions attended by age bands
1%
2%
10% 12%
Under 18's
4%
18-25
26 To 30
31 To 45
46 To 60
37%
34% 61 to 75
76+
----- End of picture text -----

However, over 90% of those seen are being subsidised in order to attend the sessions, which, if we include core development initiatives over the past year, cost us £68.50 a session to provide. We have kept the full fee for those who can afford to pay at £65 per counselling hour. Part of the development work, subsidised by the TNL Community Fund, has been the provision of the ‘package’ deal to the most disadvantaged (see below). This has underlined the need for broadening and strengthening our funding streams in order to be able to sustain the initiative. It is thus we are particularly pleased with having retained the level of gift aid despite an increase in those needing subsidy.

Reaching Out – Bromyard

Our move back into the market towns after covid has seen us develop an outpost in the centre of Bromyard. We have been welcomed by Halo and decorated and furnished a small room at their leisure centre within which to see our clients. This was opened in December 2024 in the presence of the local mayor and MP.

Sponsorship Clients

One aspect of the funding achieved through TNL Community Fund was our plan to reach out to people on low incomes, struggling with their mental health, where another organization was unable to provide the in depth work needed. This involves setting up partnerships, each organization working with their own skills for the well-being of the persons concerned. This year has seen the project piloted with The Cartshed , a well-established charity who initially worked with veterans offering the benefits of being in nature and now supports people more widely. Referral pathways and criteria were established and improved as the project went on.

The initial package offered clients the opportunity of an assessment appointment to check that they were appropriate for the service, able to engage, and up to six sessions of therapy. The full cost of this to the service, which has always been not-for-profit, is £455. Although the service is designed for people with very little disposable income, the client was asked to pay £30 as a contribution and to underline their commitment to the work involved. It is well known to services which offer free counselling (such as the NHS) that there will be a large number of drop-outs, moreover payment for the service offers the client more sense of control of what might be offered. Part of the pilot project is the review of the payment system.

10 clients have been involved in 111 sessions to date. It is interesting that this average number of sessions correlates with our client population as a whole, which suggests that we have found a level of payment which can work for this very disadvantaged group. Where a client continues beyond the six sessions with their counsellor, they are asked to contribute £5 per session towards the cost. Where we are unusual is that we see each client as an individual and assess their personal circumstances rather than operate a single system which then has to fit all. The in-house group supervision which our counsellors are given ensures that each client is treated fairly in the context of their personal circumstances.

The chart below indicates that there is range of people being reached in this initiative.

----- Start of picture text -----
Age group of Sponsorship clients
10% 18 to 25
20%
26 to 30
0%
30% 31 To 45
46 To 60
40%
61 to 75
----- End of picture text -----

Outcomes

As well as the comments from clients feedback provided at the beginning of this report, we continue to use CORE34 as an outcome measure. Our success is illustrated below.

----- Start of picture text -----
Clients level of distress at assessment
(Core 34 questionnaire)
10% 14%
Healthy
Mild
24% Moderate
20%
Moderate-to-severe
Severe
32%
----- End of picture text -----

----- Start of picture text -----
Clients' level of distress at end of
therapy
2%
2%
6% Healthy
Mild
21%
Moderate
Moderate-to-severe
69%
Severe
----- End of picture text -----

----- Start of picture text -----
7
----- End of picture text -----

Looking forward

We are grateful to the TNL Community Fund in providing us with the security of a three year grant to review the service and make long term plans to allow both for sustainability and the succession planning necessary for a service which will have been here for 15 years in 2026. This year has seen both the consolidation of the Development Officer role and the planning for a Service Director to take over the management of the administration for a growing organisation as the Clinical Director steps back from management. Our advertising for the latter resulted in a number of enquiries from suitably qualified people and the eventual offer of the post to someone experienced in management within third sector organisations as well as familiar with the therapy world. We are looking forward to her taking up the post in September, and anticipate that her previous knowledge and experience of our service, plus an initial period of induction in June, will result in her quickly being able to contribute to the strategic planning needed.

Alongside staff changes, this next year should see the continuation of the two programmes initiated this year, the support of the most disadvantaged through the package deals with partner organizations, and the establishment of more hubs in the market towns, In addition we are looking to strengthen our links with the business world, and reach out with the offer of supervision and training for other organisations whose staff are coping with clients with mental health challenges without the specific background or training to prevent vicarious traumatization and burnout.

HOW TO CONTACT US

At MCS we welcome input from any interested people. This can be achieved formally by becoming a member of the organisation or a volunteer, or informally through contacting us via email at admin@marchescounselling.org and/or through a phone call: 01432 279906.

Charity number.. 1140780 Company number.. 07471763 IEngland and Wales) Marches Couns811ing seICe Ltd Report of the Trustees and Unaudited Financial Slalemenls For the year ended 31 March 2025

Marches Counselling Service Ltd Contents Page For the year ended 31 March 2025 R8POrt of the Trustees 1 to3 Independenl Examinerfs Report to the Trustees Statement of Financial Activities Statetnent of Financial Position Notes to th8 Finanoal Stal8rnen15 7t0 11 Detailed Statement of Financial Activilies 12to 13

Marches Counselling seiCe Ltd Report of the Trustees For the year ended 31 March 2025 The TIu51ees. who are also 41clOrS for the purposes of company law, have pleasure in presenting their report and the rinan¢ial ststements for the charitsble company for the year ended 31 March 2025. The Trustees have adopted the provisions of Acceunting and Reporting by Charit4es." Slaternent of Re¢ommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and the Republic of Ir&land IFRS 1021 leffe¢tive 1 January 20191. OBJECTIVES AND ACTIVITIES Objectlves and aims Th8 relief of those in Herefordshire and the Marches who, be¢au5e of tnenlal or physi¢èl health. social or economic circurnstances. or disability, arÈ Suffering from psychological di51re55 alldlor disorder through.. al the prowsion of a locally based. confidential. reliable and affordable counselling and psychotherapy s8rwic*. with a fasl and stnooth transition from referral to ass8ssrn8nt and allocated counsellor., bl the provision of a $lgn-posling Service to local agencie5. 51atutory, voluntary or private. for those who come for 8ssessmenl bul for whom counselling is inappropriate., ¢1 the provision of a sUPPOrtive and educative wothing environrnenl for counsellors to raise and maintsin professional Standards and thereby benefil Ihe reupients of therapy.. and dl lo further tsenefil the w&ll-b8ing of those needing psychological 5UPPOrt through working against the stygma of tnenlal illness and distrèss by eduGation and raising awarenes5 within the general publ4¢. Statement on publlc benefit Our eor& servi¢e 15 to offer counsÈlling to those rn051 in need including those who ar8 unable to afforrl Ihe full 58ssion fee whith is set at cost lo us. We have a concessionary fund 10 enable u5 to continue this activity. 11 also funds additional ses5i0n5 for those who have bggun wunselling with us, but whos8 cir¢umstances suddenly change, 80 that we may be able lo bring our work with them lo a satisfactory Conclusion. The trustees have conside the Charity Commission'$ guidance on publ1¢ benefit, including the guidance 'public benefit.. running a tharily IP821'. Social inve5trnents WÈ bÈlieve that the individuals who coTrsutt with us are usually 8mpow8red to contribute more effectivety to their familie5, workplac8. and community. This is our contnbuts.on to social investment. Grantmaklng Although we are not a charity which rnakes grants available to individuals or groups, we have a concessionary fund which helps pay for counselling sessions for people on low Incomes. Volunteers Many of the peopk working with u5 do so on a voluntary basis. Our Service would be impossible 10 5U5tain wilhout Ihern. 1 of 13

Marches Counselling Service Ltd Report of the Tnjslees Continued For the year ended 31 March 2025 ACHIEVEMENTS AND PERFORMANC This y&ar has been one of consolidation as we wew succe5$ful in our application for a thre8 year grant from the National Lottery Cornmunity Fund. It has given us a level of securily in extending our work with the most disadvantaged at a time of 8conornic stress for many, and an opportunity 10 ¢oncenlrate on making the service more Sustainable over the coming years rather than simply surwving. Key lo the sustainability of the service has always been our staff. Like most charities we have relied upon their goodwill and hard work. The grant. as well as providing us wilh the finance to eTnploy the Development Officer, has 8180 permitted the first full 51aff payment ffview since we b8gan as a Tegistered charity in 2010. The econorni¢ climale effe¢l$ tveryone and w8 knew il wa5 Vital to support the lime an¢J ergY our counselLor5 and administration team pul in with a r8muneraiion more in keeping with the times. We have been fortunate in continuing lo attract new eounsellors Seeking dinl¢al pl8C8ment who give their lima as volunieers, but the gro%th of our work has also nece5si121ed the growth of our qualifi*d dinical staff tearn. lllcrÈasing pressu$ in the mental health servic8 lo¢ally has seen our dient group conlinue grow and become more complex,. for this we need experneftd staff. That people slay with us after placement. despite a wmparatively low remuneration. is leslimony to the added value Ihat our adminislralive and supeNision stru.ture offers. This year. for the duration of the lottery bid, we have committed to providing fr88 supeNision,' a not ineonsiderable cost that normally all counsellors have to support themselves in order lo work. To us the additional prot8etion our professional mandatory supervision offers both cli8nls and staff is central lo the suttess of the service. The introduction of new IT systems this year has provided the administration team with additional challenges which we ar& aware they could well have don8 Wthout. We are very grateful that they have shouldered the burden alongside their vital work as our first point of contad with clients. Our move back into the market lown$ after Covid has se8n us devebp an outPOSt in the centre of Bromyard. We have been welcomed by Halo and decorated and furnished a srnall 'oom al Iheif lÈisur& centre wthin which to see our dienls. This was opened in Dernber 2024 in the presen of th& local mayor and MP. Over th& y8ar we éngaged with 180 clients and provide¢l 1956 sessions of therapy. Th8 nurnber of cli8nl contacts has risen 8gain from previous years. and we continue to see many client8 Staying with us lo do the long term work nécessary lo make permanent changes. We continue lo do a good percentage of our work with the rnore difficult lo reach groups. the over 60s 112%) and rnen138Yol. We intend thai the next year will build upon strengthened foundation5 and see the servi¢e developments we envisage ¢ome lo fruition. As always we are responsive to Ihe ¢hanging environment and seek new ways in whiGh the skills our staff have lo offer can ben8fit the community. Central lo this will be bringing new life into the charity In the form ol a Servtce Director role which will be instrumental in 5UStslning and developlng the rnaiiagemenl of our growing organization. Examples of ¢lient f88dback on our Service this year .1 loved 5p¢aking with rny Gounsellor every week. She made opening up easy and issue f811 100 small. Personally I've noticed rny lifé completely chang8 and I believe in mys81'. that l am a good person. l also have so much more empathy for others which 15 life ¢hanging. My relationships are healed, especially with my Mum whi¢h I had given up on before recommend MCS to anyone 51ruggllng If they are open to ¢hanging their life. Thank you $0 much. '1 have suggested your senfices to colleague$ and patsents. l am very grateful for not being pressured on time frames as I have experienced with other a>unselling services. Well worth every minute- in lime and in financial cost." .1 found the counselling really beneficial. I was resp8Cted for who l am, wth no judgement. We had mutual SpeCt for each other. which buitt a Iherapeulic and professional r8181ionship. Thank you lo the admin support for the nonjudgmental and a¢¢ommodating approach. Ifs hard to rnaka that first pbone call to ask for support and admin instantly made me feel at eas8." .1 r8ally didn't kni)w what quite to expect from my counselling joufftey. My ¢ounselk)r carefully 18d rne along this bumpy land som8times difficult) path. Thank you. I hope to r8join at some point." "A hug8 thanks for all the support Marche5 have Offert m8. I'm so grateful. You matched me p8rfectly with my counsellor and I will rni5s 0r lime togethèr as it wa5 $0 beneficial." 20113

Marches Counselling Service Ltd Report of the Trustees Continued For the year ended 31 March 2025 FINAP4CIAL REVIEW Over 900/. of those seen are being subsidised in order to attend the s*ssions. which. if we include core development initiatives over the past year, cost us £68.50 a session lo provide. W& have kept the full fee for thos8 who can afford lo pay 81 £65 per ¢tsutiselling hour. Part of the development work. subsidi5ed by the TNL Community Fund. has been the provision of a 'pa¢kage' deal lo th8 most disadvantaged. referred to vs by othèr organisations Offern9 support. Thi5 has undertined the need lor broadening and strengthening our funding slr8ams in order 10 be able lo sustain the inltiabve. It 15 thu5 we are parti¢vlady pleased with having retained the level of gift aid despite an increase in those needing subsidy. R6seThes We are aware that our reserves. built up pr8viously, continue to be ¢omprorni5ed by the on-going finandal situation. R•alisti¢ally il 15 unlikely that Iht situation will ie501ve other than slowly and intermittently over th8 next fèw years. We have thu8 continued to Spend tirne in d8v8loping the strategic planning which can sus1n Ihe setvice as we go forward. C&nlral lo this has been succession planning as established staff mernbèrs reach relirernenl age. STRUCTURE, GOVERNANCE AND MANAGEMENT Governlng do¢umer5t Marches CouTrs811ing S8rwice is a charity formed on 16oeCernr 2010, limited by guarant88 and gov8m8d by its Memorandum and Arti¢les of Association. Recruitment and appolntment ol trt15tees People believing In the organisation's ethos 8nd having skills lo offer may apply to become trustees. Potential Iwstees a Initially co-opted onlo Ihe board to check that they can work effectively. REFERENCE AND ADMINISTRATJVE INFORMATION Name of Charity Charity registration number Company registrallon numb•r Principal addro55 Marthes Counsellin9 Service Ltd 1140780 07471763 57 St Owen Street Hereford HR1 2JQ Trustee$ The trustees and officer5 serving during the year and Since Ihe yeaT were as follows.. Jennifer French Lorraine Slane Elizabeth Lloyd Frankie Farrell Graham Thom8S Tina Abbott Independènt txamln8r8 Cole Bishop & Co Market Square Chambers 8romyard He10rdshIre HR7 48P Approved by the Board of Trustee5 and signed on its behalf by 01 October 2025 Jennifer French 3of13

Marches Counselling Service Ltd Independent Examiners Report to the Trustees For the year ended 31 March 2025 I report to thg trustee5 On my examination of the accounts of the Charitable company for the year ended 31 March 2025. RespoTrslbllltl08 and basls of rèport As the ch2rily Truslee5, who are a150 directors for the purposes of ¢ompany law, are responsibl8 for the preparation of the accounts in acGordance with the reoulrements of the Companies Act 2006 I'the 2006 Act'i. Having salisfi8d myself that th8 a¢¢ounts of the Compar.y ar8 not required to b8 audited under Part 18of the 2006 Act and are eligible for Independent examination, I report in resp8Ct of my examination of your charitys accounts ¢arri&d out under section 145 of the Charities Act 2011 I'lhe 2011 Ad'l. In carying out my examination I have followed the Directions given by th8 Charity Commission und8r section 14Sl5llbl of the 2011 Act. Independont èxamlners $tateme#t I have completed my exarnination. I confirm that no matters have come to my attention in ¢onn&ction with the examination giving me cause to bÈliev8 that in any tnatenal respect.. 1. accounting records werè not kept in SpeCt of th8 Company as required by section 386 of the 2006 Act.. or 2. the accounts do not accord with thosa recor(Js.' or 3, thè accounts Llo rlol comply with the requiremènts of section 396 of the 2006 Act other than any requiretnent that the ccounls give a'lrue and fair view, which is not a Tnalter considered as pari of an independent examin8lion', or 4. the actounls have not been prepared in a¢¢ordance with the tnelhods and principle5 Of the Slatemenl of RecommÈnderl Practice for accounting and reporting by charities applicabEe lo charities preparing their accounts in ac¢ordance with the FinanGial RÈporting Standard applicab18 in Ihe UK and Republic of Ireland IFRS 1021. I have no eoncern5 and have come across no other matters in connection with the exarninalion lo which attention should be drawn in this rèport in order lo enablè a proper under5tsnding of the acGounts lo b8 reached. Cole Bishop & Co Market Souare Chambers Bromyard Herefordshire HR7 48P 01 October 2025 4of13

Marche5 Counselling Service Ltd ststement of Financial Activities lincluding Income and Expenditure Account) For the yeai ended 31 March 2025 Notes Unrestricted fund$ Restrlctèd funds 2025 2024 In¢ome and endowmènts from: Donations and legacies Charitsble a¢iNitie5 Other trading 8ctiviles Investments 9,232 78,359 1,017 569 93.385 102,617 78.359 1.017 569 12,712 86,475 1.242 269 Totsl 89.177 93,385 182,562 100,698 Expenditure on.. Charitable activities 167,5171 167,5171 172.2491 172.2491 1139.7661 139,7661 1102.1881 1102,1881 Totsl Not Incornelexpenditure Roconclllatlon ol funds Total funds brought f0Vard Total funds cafrled fonvard 21,660 21,136 42.796 11.4901 84,567 84.567 86.057 106,227 21,136 127,363 B4,567 50113

R8gi51ered Number.. 07471763 Marches Counselling Service Ltd Statement of Financial Position As al 31 March 2025 Nots8 2025 2024 Fixed assèts Tangiblè assets 3.753 910 3,7S3 910 Current assets Debtors Cash at bank and in hand 10 3,470 126.073 129,543 15,9331 3.262 84,574 87.836 14.1791 Credltors.. amounts falllng du¢ withln ono year ¢ent assets 123,610 83.657 Total as$els less current Ilabllltles 127,363 04,567 Net a$sets 127.363 84,567 Th8 fund$ of the charlty Restricted income fund8 Un$ttted income funds 21.136 106.227 12 84,567 84,567 Total funds 127,363 For the year ended 31 March 20251he company was enlilled Its exemption from audit unijer section 477of the Companies Act 2006 rehting to small companies. The members have not required the company to obtain an audit of its accounts for the year In question iri a¢cordanc8 with section 476. The Irusi888 acknowledge thèir rasponsibilitiès for complying with th8 requirements of the Act with re5P8Ct lo accounting r8cords and the prep8fation of accounts. These accounts have been prepar8d in a¢¢ordanc8 wilh the provision5 applicable lo companies subjÈct lo the 5Tn8ll ¢ompanies' regime. The financial ststernents were approved and authorised for issue by the Board and signed on its behalf by.. vLrt Jennifer Fren¢h Trustee 01 October 2025 6of 13

Marches Counselling Service Ltd Notes lo the Financial Statements For the year ended 31 March 2025 l. Accountlng Pollcles Basls of a¢¢tsurrt1119 The financial statements have been prepaied under the hi51orical cost convention. except for inv&slments which are includèd at Triarkel value and the revaluation of certain fix&d assets and in accordance with the Charities SORP IFRS 1021'Accounling and Reporting by Charities". Ststetnent of Recommended Practic8 applicable to charities preparing thelr accounts in accordance with the Financial R8POrting Standard applicable in the UK and Republic of Ir8land IFRS 1021 leffeclive 1 January 20191,. Financial Reporting Standard 102 th8 Finan¢ial Reporting standard aplicable in the UK and R&public of Ireland IFRS 1021, and the Companies Act 2006. Marche5 Counselling Service Ltd rn8els the definition of a public benefit entity under FRS 102. Assets and liabilities are initially rgco9ni$ed al historical cost or transaction value un18SS Oth8rwis8 Stat8rI in thg relevant a¢¢ounting ptslicy notelsl. Tanglble flxéd assèts Tangible fixed assets are stated ai c05t or valuation less depreciation and any provision for impaimient. Depiecialion 15 provided 81 rates calculated to write off th8 cost or valuation of fixed assets, less their eslimaled residual valu&. over their expected useful lives on the foll¢)wing ba51S.' Equiptnent 25% Reducing b818nce 2. Income from donatlons and legacle8 Unrestrlcted fvnds Restrictod funds 2025 2024 Donations received 800 800 25 Grants received 8,432 93,385 101,817 12,687 9,232 93.385 102,617 12.712 3. Income from ChaYStab activlti85 2025 2024 Unrestiictsd fvnds Counselliftg and SUP&ffVlSiOn Counsellng lees Supervision le8S 75,799 2,560 78,359 78.619 7,856 86.475 78,359 86.475 4. Income earned from other aGtlvltie$ ZQ2S 2024 vnrtrstr1td fund8 Room hire and sundry income 1.017 1.242 1.017 1,242 7of13

Marches Counselling Service Ltd Notes to the Financial Statements Continued For the year ended 31 March 2025 5. In¥8strn•rbt income 2025 2024 Unrestricted funds Bank Inte$t receivable 569 269 569 269 6. Costs of charitable aetivltles by fund typo Unrestrlcted funds Re$tri¢tèd funds 2025 2024 Counselling and supervision Suppori costs 12.671 54.846 47,434 24,815 60,105 79.fj61 40.770 61.418 67,517 72.249 139,766 102.188 7. Ngt Incom8llexp8nditurel for tho year This is ststed after CharyIn{c1I1ngl'. 2025 2024 Depreciation of owned fix8d as58ts 1.250 303 8. Comparative for thè Ststement of FinanGial A¢tlvltl8S The cornparative year values on the Statement of Financial Acliviles a for unrestiicted funds. 8of13

Marches Counselling ServiTr Ltd Notes lo the Financial Statements Continued For the year ended 31 March 2025 g. Tangiblg fixod assets Plant and Machtnery Cost or valuatlon At 01 April 2024 Additions 3,201 4,093 Al 31 March 2025 7,294 Depreclatlon At 01 April 2024 2.291 Charge for year At 31 Marctt 2025 1,250 3.541 Net book values At 31 March 2025 3.7S3 At 31 March 2024 910 10. Oebtofs 2025 2024 Amounts due wlthln one year.. Trade debtors 1.063 2.407 1.022 2.240 Other debtors 3.470 3.262 11. Credltors- amounts falllng due wlthln one year 2025 2024 Trade creditor5 4.153 2.579 700 Olher creditors 700 Ac¢ruals and d*f8rned income 1.080 900 5,933 4,179 9of13

Marches Counselling SeNice Ltd Notes lo the Financial Slalements Continued For the year ended 31 March 2025 12. Movornent in funds Vnrestrlcted Fund5 Balance at 0110412024 lllcoming resources Outgoing resourc Balance at 3110312025 Gener81 Accumulated general fund5 84,567 89,177 167.5171 106.227 84,567 89,177 167.5171 106,227 Unra8tr1cted Fund5. Prèvlou8 year Balance at 0110412023 In¢oming rè¥ourc68 Outgolng rosour¢e$ BalanGe at 3110312024 Gene1 A¢cumulaled general runds 86,057 100,698 1102.1881 84.$67 86,057 100,698 1102,1881 84.567 13. Analysis of net a$$pts bèttv•on funds Tanglble rixed a55ets Net curr•nt •¥$•ts I Nè¢Assots Unrèstrlct8d funds G&nér81 Accumulated general funds 3.753 102,474 106,227 Re$trl¢ted lunds National Lott8ry Community Fund 21,136 21,136 3,753 123,610 127,363 10of13

Marches Counselling Service Ltd Notes to the Financial Statements Continued For the year ended 31 March 2025 Prevlous yèar Tanglblo rixed assets Net current assets I Nvt A$$•ts Unre5tridod fvnds G8n8ral Accumulèled gener81 funds 910 83,657 84.567 Restrlctsd funds 910 83.657 84567 14. Company litnited by guarantee Marches Counselling Service Ltd 1$ a company limited by guarantee ac¢ordin9ly does not hav8 a share capi181. 11 of 13

Marches Counselling Service Ltd Detailed Statement of Financial Activities For the year ended 31 March 2025 2025 2024 INCOME AND ENDOWMENT Donations and leyacles Donations 800 101,817 25 Grants CeIvable 12.687 102,617 12.712 Charltable 8ctlvltle8 Counselling fees Supervlslon fees 75,799 2.560 78.619 7,8S8 78,359 86,475 other tradlng aGtfvitlÈs Room hire and sundry in¢ome 1,017 1,242 1,017 1,242 Invostment5 8ank Inte$t receivabla S69 269 569 269 Total Incomlng r•source5 182,562 100,698 EXPENDITURE Charitable acts¥iti¢s Assessment Supervision Counsellor5' fee5 Volunteers, payrDents (expenses onlyl 16,5701 110.2471 139.8811 13.4071 14.4501 18.1431 119.5701 18,6071 180.1051 140,7701 SUPPORT COSTS Establl$hm•nt costs Rent 19.2491 12,5441 14491 19,1091 11,5651 Lighting and heallng Repairs and renewals 112,2421 110,6741 Administrative costs Administration Clinical management Public liabilily insurance Subscriptions Credit card charge5 155.7581 15.5791 139.7081 14,2731 11001 19391 13441 14651 161,8021 145,3641 12of 13 This page does not form part i)f the slalutory financial slalements

Marches Counselling Service Ltd Detailed Slalement of Financial Activities Continued For the year ended 31 March 2025 Communicatlons and IT Telephon8 and intemet l.T. and software co$t$ 13861 12.3301 11,5181 13,7011 Accountancy fees A¢tounlancy fees 11,0801 19001 11,0801 19001 Other office costs Oepreciation- owned a5set$ Postage and ststionery Adverti51ng and website General expenses 11,2501 15061 13031 13791 1971 13,019 17791 Total ¥88our¢es exponded 1139.7661 1102,1881 Nel Income 42,796 11.4901 13of 13 Thi5 page does not form part of the Statutory finanoal ststernents

Charity number.. 1140780 Company number.. 07471763 IEngland and Wales) Marches Couns811ing seICe Ltd Report of the Trustees and Unaudited Financial Slalemenls For the year ended 31 March 2025