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2021-03-31-accounts

REGISTERED COMPANY NUMBER: 07448288 (England and Wales) REGISTERED CHARITY NUMBER: 1139926

Report of the Trustees and

Unaudited Financial Statements for the Year Ended 31 March 2021

for

Bridgend County Borough Citizens Advice Bureau

Ashmole & Co First Floor 1 St John's Court Upper Fforest Way Enterprise Park Swansea SA6 8QQ

Bridgend County Borough Citizens Advice Bureau

Contents of the Financial Statements for the Year Ended 31 March 2021

Page
Report of the Trustees 1 to 6
Independent Examiner's Report 7 to 8
Statement of Financial Activities 9
Balance Sheet 10 to 11
Cash Flow Statement 12
Notes to the Cash Flow Statement 13
Notes to the Financial Statements 14 to 28
Detailed Statement of Financial Activities 29 to 30

Bridgend County Borough Citizens Advice Bureau

Report of the Trustees for the Year Ended 31 March 2021

The Trustees, who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2021. The trustees have adopted the provisions of the Statement of Recommended Practice (SORP) 'Accounting and Reporting by Charities' :Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Public benefit, objectives & activities

The constitutional objectives of the charity are to promote any charitable purpose for the benefit of the community in Bridgend and surrounding areas. This is mainly achieved by the provision of centres within the Bridgend County Borough to enable the community to receive advice. The trustees have had due regard to the Charity Commission's general guidance on public benefit when reviewing their aims and objectives and in planning their future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives they have set.

Page 1

Bridgend County Borough Citizens Advice Bureau

Report of the Trustees for the Year Ended 31 March 2021

STRATEGIC REPORT Achievement and performance

Charitable activities

What a year! Like the rest of the country, the charity was impacted by the effects of the global Covid-19 pandemic, at a time when the demand for our services was increasing. The majority of staff were redeployed to work from home, with a huge effort on the part of the management team and our IT service provider, ITCS, to whom we are especially grateful. We had to move way from a face-to-face service to additional phone and web solutions. Our staff stepped up to the plate magnificently in circumstances which were also personally difficult and worrying. We continued to have positive discussions with all of our funders, who committed to maintaining our sources of funding, whilst endorsing necessary changes in the way we had to deliver some services and the re-designation of some service priorities.

We continued to receive funding from Bridgend County Borough Council towards the charity's core charitable services. This accounted for around a quarter of grant funding received in the year, for which are extremely grateful, and has enabled the continuation and extension of our core information and advice services even within the constraints imposed by the pandemic. For example, we introduced an initial triage system and a client booking system which allow us to deal with emergencies and quick contact issues whilst scheduling appointment slots at generalist and specialist levels. Increased capacity combined with training for new staff enabled more appointments for people requiring help to apply for benefits such as PIP. There has been a shift in demand for our services during this time, with many more people seeking advice on employment and benefit matters, and the complexity of issues being magnified. We have also seen an increase in the number of clients with long term health conditions accessing our services.

Specific projects in the year included:

Page 2

Bridgend County Borough Citizens Advice Bureau

Report of the Trustees for the Year Ended 31 March 2021

STRATEGIC REPORT

Financial review

Reserves policy

The charity's financial reserves increased by £109,298 in the year, including net income of £27,027 on restricted reserves and £82,271 on unrestricted reserves, giving total reserves at the year-end of £464,536.

It continues to be the policy of the charity to maintain general unrestricted funds, which are the free reserves of the charity, at a minimum level equivalent to approximately three months', but ideally six months', expenditure, to provide sufficient funds to cover operating costs including management and administrative support costs, particularly as grant funding is often received in arrears. At the balance sheet date, free reserves for cash-flow purposes [i.e. unrestricted net current assets less designated reserves] had increased to £295,707, which equates to around five months' of budgeted expenditure.

The trustees regularly review their ability to meet obligations with the current level of reserves. The trustees also reviewed the levels of designated reserves which they have decided should be put aside for specific purposes, and have agreed to designate £122,689 to mitigate potential specific risks and to enable the further development of the service within financial constraints.

Page 3

Bridgend County Borough Citizens Advice Bureau

Report of the Trustees for the Year Ended 31 March 2021

STRATEGIC REPORT

Future plans

The charity has been able to plan the coming year's activities with a firm funding programme, as set out above, with all projects due to operate until 31 March 2022. We will continue to seek to deliver services in innovative ways and to reach out to as many people as possible, as the demand for quality independent, impartial, free advice is still growing.

Following another successful audit of our services by national Citizens Advice in April 2021 which gave excellent results on all key service indicators, we have continued to review all key policies and risks, and a number of development sessions have subsequently been held between the trustees and the senior management team. This has enabled a newly structured medium term business development strategy to be developed, which has equality, diversity and inclusion (EDI) principles integral to all areas. Our vision is: "To be the go-to advice service within Bridgend County Borough, improving the lives of those within our community and empowering clients across every demographic by providing accessible, impartial, confidential and high-quality advice through multiple channels." We will drive service growth to meet demand with evidence-based flexible solutions for multichannel delivery, targeting hard-to-reach sectors of our community and meeting client need. We will work with local, regional and national partners to maintain, secure and diversify our funding services.

We are continuing to modernise and develop all aspects of governance, to continue to seek additional funding for projects, and to devise new ways of delivering core services. A new drive commenced to recruit additional trustees with the skills and ambition required to take the organisation forward, and trustee induction, development, mentoring and training will be developed further. We regularly review our governance structure in order to maintain effective support for and scrutiny of our staff and volunteers.

At the time of signing these accounts, the majority of staff continue to work from home. There has been a shift in demand for our services during this time, with many more people seeking advice on employment and benefit matters. We continue to have positive discussions with all of our funders, who have endorsed necessary changes in the way we have had to deliver some services, and the re-designation of some service priorities.

Consequently, the trustees have reassessed the charity's ability to continue for at least twelve months from the date that the accounts are signed, and have concluded that no material uncertainties exist which cast doubt upon the charity's ability to continue as a going concern.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The charity is constituted as a charitable company limited by guarantee incorporated on 23 November 2010, and is governed by its Memorandum and Articles of Association.

Recruitment and appointment of new trustees

The trustees are required to stand down upon 3 years of service, but may stand for re-election.

Structure, governance and management

Day to day management of the charity is delegated to the Chief Officer. Much of the work of the charity is undertaken by valued volunteers, appropriate induction & training is provided for staff, volunteers and trustees.

Page 4

Bridgend County Borough Citizens Advice Bureau

Report of the Trustees for the Year Ended 31 March 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT

Risk management

The trustees regularly examine the major strategic, financial and operational risks faced by the charity, and have established procedures to mitigate those risks. Financial risks will be managed by seeking to agree funding for both core functions and specific projects for periods longer than twelve months and by seeking to build up free reserves as indicated above. Operational procedures for project and financial management are regularly examined at trustee meetings.

REFERENCE AND ADMINISTRATIVE DETAILS

Registered Company number

07448288 (England and Wales)

Registered Charity number

1139926

Registered office

Ground Floor 26 Dunraven Place Bridgend CF31 1JD

Trustees

Mr P R Crocombe - Chair Mr M Gregory (resigned 23/7/20) Mr A W Dodd - Treasurer Councillor D Patel Mr M N Strange (resigned 25/11/21) Dr D P Carney Mr S D Hodgson - Vice chair Ms J C Lawton (resigned 16/1/21) Mr A J Rees (appointed 15/2/21) Dr I Gray (appointed 16/12/20) Ms L L Hill (appointed 16/12/20) (resigned 22/7/21)

Independent Examiner

Ashmole & Co First Floor 1 St John's Court Upper Fforest Way Enterprise Park Swansea SA6 8QQ

Chief Officer

The charity's chief officer is K Henson.

Page 5

Report of the Trustees for the Year Ended 31 March 2021

Bridgend County Borough Citizens Advice Bureau

REFERENCE AND ADMINISTRATIVE DETAILS

Bankers

Co-operative Bank, Business Direct, PO Box 250, Skelmersdale. WN8 6WT. Julian Hodge Bank, 29 Windsor Place, Cardiff. CF10 3BZ.

Coventry Building Society, Economic House, PO Box 9, High Street, Coventry.CV15 5QN. Monmouthshire Building Society, John Frost Square, Newport. NP20 1PX.

Report of the trustees, incorporating a strategic report, approved by order of the board of trustees, as the company directors, on ............................................. and signed on the board's behalf by:

.................................................................... Mr P R Crocombe - Trustee

Page 6

Independent Examiner's Report to the Trustees of Bridgend County Borough Citizens Advice Bureau

Independent examiner's report to the trustees of Bridgend County Borough Citizens Advice Bureau ('the Company')

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2021.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act.

Page 7

Independent Examiner's Report to the Trustees of Bridgend County Borough Citizens Advice Bureau

Independent examiner's statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a registered member of FCCA which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

D S Morgan FCCA Ashmole & Co First Floor 1 St John's Court Upper Fforest Way Enterprise Park Swansea SA6 8QQ

Date: .............................................

Page 8

Bridgend County Borough Citizens Advice Bureau

Statement of Financial Activities for the Year Ended 31 March 2021

Unrestricted
funds
Notes
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
277
Charitable activities
4
Charitable projects
181,602
Investment income
3
2,026
Total
183,905
EXPENDITURE ON
Raising funds
5
4,228
Charitable activities
6
Charitable projects
96,638
Total
100,866
NET INCOME
83,039
Transfers between funds
17
(768)
Net movement in funds
82,271
RECONCILIATION OF FUNDS
Total funds brought forward
346,586
TOTAL FUNDS CARRIED FORWARD
428,857		 Restricted
funds
£
-
536,449
-
536,449
-
510,190
510,190
26,259
768
27,027
8,652
35,679		 2021
Total
funds
£
277
718,051
2,026
720,354
4,228
606,828
611,056
109,298
-
109,298
355,238
464,536		 2020
Total
funds
£
3,969
551,837
2,721
558,527
4,137
500,145
504,282
54,245
-
54,245
300,993
355,238

CONTINUING OPERATIONS

All income and expenditure has arisen from continuing activities.

The notes form part of these financial statements

Page 9

Bridgend County Borough Citizens Advice Bureau (Registered number: 07448288)

Balance Sheet
31 March 2021
Notes
FIXED ASSETS
Tangible assets
13
CURRENT ASSETS
Debtors
14
Cash at bank and in hand
CREDITORS
Amounts falling due within one year
15
NET CURRENT ASSETS
TOTAL ASSETS LESS CURRENT
LIABILITIES
NET ASSETS
FUNDS
17
Unrestricted funds
Restricted funds
TOTAL FUNDS		 2021
£
10,461
103,472
371,461
474,933
(20,858)
454,075
464,536
464,536
428,857
35,679
464,536		 2020
£
6,263
10,922
351,599
362,521
(13,546)
348,975
355,238
355,238
346,586
8,652
355,238

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for

The notes form part of these financial statements

continued...

Page 10

Bridgend County Borough Citizens Advice Bureau (Registered number: 07448288)

Balance Sheet - continued 31 March 2021

The financial statements were approved by the Board of Trustees and authorised for issue on ............................................. and were signed on its behalf by:

............................................. Mr P R Crocombe - Trustee

............................................. Mr A W Dodd - Trustee

The notes form part of these financial statements

Page 11

Bridgend County Borough Citizens Advice Bureau

Cash Flow Statement
for the Year Ended 31 March 2021
2021
Notes
£
Cash flows from operating activities
Cash generated from operations
1
26,152
Net cash provided by operating activities
26,152
Cash flows from investing activities
Purchase of tangible fixed assets
(8,316)
Interest received
2,026
Net cash used in investing activities
(6,290)
Change in cash and cash equivalents in
the reporting period
19,862
Cash and cash equivalents at the
beginning of the reporting period
351,599
Cash and cash equivalents at the end of
the reporting period
371,461		 2020
£
55,504
55,504
(6,517)
2,721
(3,796)
51,708
299,891
351,599

The notes form part of these financial statements

Page 12

Bridgend County Borough Citizens Advice Bureau

Notes to the Cash Flow Statement for the Year Ended 31 March 2021

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES

ACTIVITIES
2021 2020
£ £
Net income for the reporting period (as per the Statement of
Financial Activities) 109,298 54,245
Adjustments for:
Depreciation charges 4,118 667
Interest received (2,026) (2,721)
(Increase)/decrease in debtors (92,550) 1,858
Increase in creditors 7,312 1,455
Net cash provided by operations 26,152 55,504
2. ANALYSIS OF CHANGES IN NET FUNDS
At 1/4/20 Cash flow At 31/3/21
£ £ £
Net cash
Cash at bank and in hand 351,599 19,862 371,461
351,599 19,862 371,461
Total 351,599 19,862 371,461

The notes form part of these financial statements

Page 13

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements

for the Year Ended 31 March 2021

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', the Charities Act 2011 and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, any performance conditions attached to the item of income have been met or are fully within the control of the charity, it is probable that the income will be received and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Support costs relate to functions that assist the work of the charity but which do not directly relate to undertaking charitable activities. These costs are allocated between costs of raising funds and expenditure on charitable activities, on the basis of staff time devoted to those activities.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Fixtures and fittings - 25% on cost Computer equipment - 33% on cost

Tangible fixed assets are stated at cost less accumulated depreciation. Only assets costing more than £700 are capitalised, unless specifically required by grant funders.

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside for specific purposes.

continued...

Page 14

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

1. ACCOUNTING POLICIES - continued

Fund accounting

Restricted funds can only be used for particular restricted purposes within the objectives of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

2. DONATIONS AND LEGACIES

Donations
Room hire
Sundry income
3.
INVESTMENT INCOME
Deposit account interest
4.
INCOME FROM CHARITABLE ACTIVITIES
Activity
Grants
Charitable projects
Grants received, included in the above, are as follows:
Bridgend CBC - Core funding (unrestricted income)
Better Advice Better Lives
Money Advice Service Debt Advice Project ( MASDAP)
British Gas - Warmer Wales
Financial Advice Support Service
Help to Claim
Advice Link Community Focus
Advice Link Specialist Debt & Other
Bridgend CBC - Citizens Advice - Transition Funding
MASDAP - Redundancy Liability Grant
Carried forward		 2021
£
277
-
-
277
2021
£
2,026
2021
£
718,051
2021
£
180,802
-
-
19,869
100,000
72,408
165,919
102,260
-
-
641,258		 2020
£
1,073
1,874
1,022
3,969
2020
£
2,721
2020
£
551,837
2020
£
180,556
65,581
38,987
19,841
100,000
73,171
40,566
24,593
3,500
5,042
551,837

Page 15

continued...

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

4. INCOME FROM CHARITABLE ACTIVITIES - continued

Brought forward
Helping More People
Meeting More People
Community Foundation Wales - Post Covid Grant
BAVO
Partnership Research
Building Debt Capacity
Employment Upskilling
5.
RAISING FUNDS
Other trading activities
Staff costs
6.
CHARITABLE ACTIVITIES COSTS
Direct
Costs (see
note 7)
£
Charitable projects
507,380		 2021
£
641,258
16,000
17,860
15,000
1,000
800
6,300
19,833
718,051
2021
£
4,228
Support
costs (see
note 8)
£
99,448		 2020
£
551,837
-
-
-
-
-
-
-
551,837
2020
£
4,137
Totals
£
606,828

Page 16

continued...

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

7. DIRECT COSTS OF CHARITABLE ACTIVITIES

Staff costs
Rent, water and premises levy
Insurance
Light and heat
Telephone & communications
Printing, postage & stationery
Advertising
Staff travel
Staff and volunteer training
Staff recruitment
Subsistence and refreshments
Other staff expenses
Premises cleaning,repairs and maintenance
Reference materials etc.
Office IT and consultancy
Office equipment
Translation services
Service partner contributions
Depreciation		 2021
£
378,858
24,311
1,879
5,619
9,138
3,060
1,001
6
1,190
1,727
1,372
1,014
15,490
7,696
11,205
36,903
27
2,766
4,118
507,380		 2020
£
318,360
24,964
2,053
7,575
8,367
5,265
207
3,371
6,056
-
845
1,565
4,399
7,144
8,696
13,983
150
4,737
667
418,404

8. SUPPORT COSTS

SUPPORT COSTS
Human Governance
resources costs Totals
£ £ £
Charitable projects 96,116 3,332 99,448

continued...

Page 17

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

8. SUPPORT COSTS - continued

Support costs, included in the above, are as follows:

Human resources
2021 2020
Charitable Total
projects activities
£ £
Staff costs 96,116 76,499
Payroll support - 612
96,116 77,111
Governance costs
2021 2020
Charitable Total
projects activities
£ £
Trustees' expenses - 207
Independent examiner fee 2,520 2,519
Professional fees 799 1,550
Sundry 13 97
Trustee development costs - 257
3,332 4,630
9. NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
2021 2020
£ £
Depreciation - owned assets 4,118 667

continued...

Page 18

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

10. TRUSTEES' REMUNERATION AND BENEFITS

No expenses were paid to the Trustees during the year.

Trustees' expenses
Trustees' expenses
11.
STAFF COSTS
Wages and salaries
Social security costs
Other costs
Pension costs
Key management personnel
Salaries and benefits
Key management personnel comprises the Chief Officer.
The average monthly number of employees during the year was as follows:
Management and support staff
Advisers		 2021
£
-		 2021
£
-		 2021
£
-		 2020
£
207		 2020
£
207
2021 2020
£ £
427,960 359,246
33,143 23,817
- 2,917
15,909 13,015
477,012 398,995
42,282 41,367
2021
6
15
21		 2020
6
14
20

No employees received emoluments in excess of £60,000.

continued...

Page 19

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

12.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
Restricted
funds
funds
£
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
3,969
-
Charitable activities
Charitable projects
184,056
367,781
Investment income
2,721
-
Total
190,746
367,781
EXPENDITURE ON
Raising funds
4,137
-
Charitable activities
Charitable projects
137,915
362,230
Total
142,052
362,230
NET INCOME
48,694
5,551
Transfers between funds
(2,429)
2,429
Net movement in funds
46,265
7,980
RECONCILIATION OF FUNDS
Total funds brought forward
300,321
672
TOTAL FUNDS CARRIED FORWARD
346,586
8,652		 Total
funds
£
3,969
551,837
2,721
558,527
4,137
500,145
504,282
54,245
-
54,245
300,993
355,238

continued...

Page 20

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

13. TANGIBLE FIXED ASSETS

COST
At 1 April 2020
Additions
At 31 March 2021
DEPRECIATION
At 1 April 2020
Charge for year
At 31 March 2021
NET BOOK VALUE
At 31 March 2021
At 31 March 2020		 Fixtures
and
Computer
fittings
equipment
£
£
9,651
26,800
-
8,316
9,651
35,116
9,553
20,635
98
4,020
9,651
24,655
-
10,461
98
6,165		 Totals
£
36,451
8,316
44,767
30,188
4,118
34,306
10,461
6,263

Only assets costing more than £700 are capitalised, unless specifically required by grant funders.

14. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Grant debtors
Other debtors
Prepayments		 2021
£
95,472
2,606
5,394
103,472		 2020
£
7,945
1,163
1,814
10,922

continued...

Page 21

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

15. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Social security and other taxes
Other creditors
Accrued expenses
ANALYSIS OF NET ASSETS BETWEEN FUNDS
Unrestricted
funds
£
Fixed assets
10,461
Current assets
439,254
Current liabilities
(20,858)
428,857		 Restricted
funds
£
-
35,679
-
35,679		 2021
£
9,448
-
11,410
20,858
2021
Total
funds
£
10,461
474,933
(20,858)
464,536		 2020
£
7,589
2,195
3,762
13,546
2020
Total
funds
£
6,263
362,521
(13,546)
355,238

16. ANALYSIS OF NET ASSETS BETWEEN FUNDS

continued...

Page 22

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS

Unrestricted funds
General fund
Staffing Contingency
Premises Reserve
Capital Equipment
Service sustainability & development
fund
Restricted funds
British Gas - Warmer Wales
Financial Advice Support Service
Help to Claim
Money Advice Service Debt Advice
Project Redundancy
Advice Link Community Focus
Advice Link Specialist Debt and Other
BEIS Helping More People
Meeting More People
Community Foundation Wales
BAVO
Domestic Violence
Building Debt Capacity
Employment Upskilling
TOTAL FUNDS		 At 1/4/20
£
255,460
29,100
24,000
9,000
29,026
346,586
-
-
-
5,042
3,610
-
-
-
-
-
-
-
-
8,652
355,238		 Net
movement
in funds
£
83,039
-
-
-
-
83,039
(364)
(37)
(230)
-
(3,648)
(98)
10,251
16
953
(1)
9,093
891
9,433
26,259
109,298		 Transfers
between
funds
£
(32,331)
7,563
24,000
-
-
(768)
364
37
230
-
38
98
-
-
-
1
-
-
-
768
-		 At
31/3/21
£
306,168
36,663
48,000
9,000
29,026
428,857
-
-
-
5,042
-
-
10,251
16
953
-
9,093
891
9,433
35,679
464,536

continued...

Page 23

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS - continued

Net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Restricted funds
British Gas - Warmer Wales
Financial Advice Support Service
Help to Claim
Advice Link Community Focus
Advice Link Specialist Debt and Other
BEIS Helping More People
Meeting More People
Community Foundation Wales
BAVO
Domestic Violence
Building Debt Capacity
Employment Upskilling
TOTAL FUNDS		 Incoming
resources
£
183,905
19,869
100,000
72,408
165,919
102,260
16,000
17,860
15,000
1,000
10,000
6,300
9,833
536,449
720,354		 Resources
Movement
expended
in funds
£
£
(100,866)
83,039
(20,233)
(364)
(100,037)
(37)
(72,638)
(230)
(169,567)
(3,648)
(102,358)
(98)
(5,749)
10,251
(17,844)
16
(14,047)
953
(1,001)
(1)
(907)
9,093
(5,409)
891
(400)
9,433
(510,190)
26,259
(611,056)
109,298

continued...

Page 24

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Unrestricted funds
General fund
Staffing Contingency
Premises Reserve
Capital Equipment
Service sustainability & development
fund
Restricted funds
WG: Better Advice Better Lives
Money Advice Service Debt Advice
Project
British Gas - Warmer Wales
Financial Advice Support Service
Help to Claim
Ford Britain Trust
Money Advice Service Debt Advice
Project Redundancy
Advice Link Community Focus
Advice Link Specialist Debt and Other
TOTAL FUNDS		 At 1/4/19
£
211,672
26,311
24,000
9,016
29,322
300,321
-
-
-
-
-
672
-
-
-
672
300,993		 Net
movement
in funds
£
48,694
-
-
-
-
48,694
(279)
(774)
(357)
(908)
(96)
(672)
5,042
3,610
(15)
5,551
54,245		 Transfers
between
funds
£
(4,906)
2,789
-
(16)
(296)
(2,429)
279
774
357
908
96
-
-
-
15
2,429
-		 At
31/3/20
£
255,460
29,100
24,000
9,000
29,026
346,586
-
-
-
-
-
-
5,042
3,610
-
8,652
355,238

Page 25

continued...

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS - continued

Comparative net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Restricted funds
WG: Better Advice Better Lives
Money Advice Service Debt Advice
Project
British Gas - Warmer Wales
Financial Advice Support Service
Help to Claim
Ford Britain Trust
Money Advice Service Debt Advice
Project Redundancy
Advice Link Community Focus
Advice Link Specialist Debt and Other
TOTAL FUNDS		 Incoming
resources
£
190,746
65,581
38,987
19,841
100,000
73,171
-
5,042
40,566
24,593
367,781
558,527		 Resources
Movement
expended
in funds
£
£
(142,052)
48,694
(65,860)
(279)
(39,761)
(774)
(20,198)
(357)
(100,908)
(908)
(73,267)
(96)
(672)
(672)
-
5,042
(36,956)
3,610
(24,608)
(15)
(362,230)
5,551
(504,282)
54,245

Page 26

continued...

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS - continued

Purposes of Restricted Funds:

Money Advice Service Debt Advice Project Redundancy - funding provided to finance redundancy cost following withdrawal of MASDAP funding.

British Gas - Warmer Wales - funding from October 2018 to March 2021 from the British Gas Energy Trust to provide advice and assistance to beneficiaries aimed at enabling them to manage their debts and budgets going forward, maximise their income and ability to afford to pay their bills, enabling people to have warm homes through im proving energy efficiency and improving their health and well being. Financial Advice and Support Service [FASS] - funding from October 2018 to March 2021 from Bridgend County Borough Council, predominantly from the Communities First legacy fund, together with some housing benefit funding, in order to assist service users who are in poverty or at risk of poverty due to any number of reasons, which may include debt problems, financial difficulty, unemployment (claiming benefits, including Universal Credit), inability to budget or manage finances effectively and those experiencing 'in work poverty' or requi ring information and support to undertake employment. Help to Claim - funding for 2020-2021 from national Citizens Advice via the Department of Work & Pensions [DWP] in order to assist claimants to access support via telephone, web chat, online or face-to-face when making an initial claim for Universal Credit, up to time of the first payment.

Advice Link Cymru -Community Focus & Specialist Debt & Other - funding for two new projects which took over from the Better Advice Better Lives and the Money Advice Service Debt Advice schemes from January 2020, following the decision by Welsh Government to recommission advice services across Wales to improve the quality and availability of advice services and to encourage greater collaboration between advice providers. One project delivers debt and other specialist advice, whilst the other is concerned with more general community focused services .

BEIS (Department for Business, Energy and Industrial Strategy)

Funding awarded via Citizens Advice to support local offices to respond to Covid at the outset of the pandemic to build general capacity to help more people.

Pot 2 for IT support and equipment

Pot 3 Helping more people - this grant, to be spent by March 2022, is to be spent on building capacity to help more people (e.g. equipment, desks, Covid compliance, safety, staffing to answer more calls, and training).

Domestic Violence - part of Advicelink Test and Learn, sub contracted by RCT Citizens Advice. In 2020/21 this was the Partnership development funding allocated to resources to build partnerships relating to our chosen regional area of focus (DV services) and set up Refernet. Additional to the £8,500 there was £1,500 for partnership equipment. A further funding agreement in 2021/22 is for delivery of Test and Learn.

Building debt capacit y - funding via Citizens Advice to increase capacity and upskill staff and volunteers - speciali st training etc. in debt advice in light of rising demand due to Covid. Employment upskilling - funding to increase capacity to deal with employment enquiries due to Covid. BAVO - £1k grant to respond to Covid emergency at outset of pandemic.

Community Foundation Wales -awarded via the Wales coronavirus resilience fund and Citizens Advice for activities relating to Covid safety and compliance.

continued...

Page 27

Bridgend County Borough Citizens Advice Bureau

Notes to the Financial Statements - continued for the Year Ended 31 March 2021

17. MOVEMENT IN FUNDS - continued

Purposes of Designated Funds:

Staffing contingency - redundancy provision in the event of loss of funding. Premises reserve - based on the unexpired lease terms of office premises. Capital equipment - primarily to allow for continued renewal of IT equipment and software. Service sustainability and development - to provide funding for the development of core service provision and support.

18. EMPLOYEE BENEFIT OBLIGATIONS

The pension costs charged in the financial statements represent the contributions payable by the charity during the year.

19. OTHER FINANCIAL COMMITMENTS

At 31 March 2021 the company had commitments under non-cancellable operating leases as follows:

2021 2020
£ £
Amounts due within 12 months 27,141 27,141

20. RELATED PARTY DISCLOSURES

Apart from Trustee expenses (Note 10) and remuneration & benefits paid to key management personnel (note 11), there were no further related party transactions for the year ended 31 March 2021.

Page 28

Bridgend County Borough Citizens Advice Bureau

Detailed Statement of Financial Activities
for the Year Ended 31 March 2021
INCOME AND ENDOWMENTS
Donations and legacies
Donations
Room hire
Sundry income
Investment income
Deposit account interest
Charitable activities
Grants
Total incoming resources
EXPENDITURE
Other trading activities
Fund raising wages
Charitable activities
Staff costs
Rent, water and premises levy
Insurance
Light and heat
Telephone & communications
Printing, postage & stationery
Advertising
Staff travel
Staff and volunteer training
Staff recruitment
Subsistence and refreshments
Other staff expenses
Premises cleaning,repairs and maintenance
Reference materials etc.
Office IT and consultancy
Carried forward		 2021
£
277
-
-
277
2,026
718,051
720,354
4,228
378,858
24,311
1,879
5,619
9,138
3,060
1,001
6
1,190
1,727
1,372
1,014
15,490
7,696
11,205
463,566		 2020
£
1,073
1,874
1,022
3,969
2,721
551,837
558,527
4,137
318,360
24,964
2,053
7,575
8,367
5,265
207
3,371
6,056
-
845
1,565
4,399
7,144
8,696
398,867

This page does not form part of the statutory financial statements

Page 29

Bridgend County Borough Citizens Advice Bureau

Detailed Statement of Financial Activities
for the Year Ended 31 March 2021
Charitable activities
Brought forward
Office equipment
Translation services
Service partner contributions
Depreciation of tangible fixed assets
Support costs
Human resources
Staff costs
Payroll support
Governance costs
Trustees' expenses
Independent examiner fee
Professional fees
Sundry
Trustee development costs
Total resources expended
Net income		 2021
£
463,566
36,903
27
2,766
4,118
507,380
96,116
-
96,116
-
2,520
799
13
-
3,332
611,056
109,298		 2020
£
398,867
13,983
150
4,737
667
418,404
76,499
612
77,111
207
2,519
1,550
97
257
4,630
504,282
54,245

This page does not form part of the statutory financial statements

Page 30