My Day Better MAKE MY DAY BE￿ER LIMITED REPORT AND FINANCIAL STATEMENTS FOA THE YEAR ENOED 31 OCToeER 2023 Charity number.. 1139533 (England & WalÈsl Company Number-. 07276981 IEn8land & Wales) My l)riy Betl8r MAKE MY DAY 8EfTER LIMITED A Company limlted by iuarantee YEAR ENOED 31 OCt08ER 2Q23 LEGAL AND ADMINISTRATIVE INFORP•lATION REGISTRATION Company Murnber Charity Number 07276981 1139533 IEn8land & Wale51 DIRECTOR5 AND TRUSTEE5 Chr15tlne 6urrowes John Phelps PAINCIPAL QFFICE ft•Bist¢red Qffice land prlficip•l placeof buslnessl 5andplper House 37 Queen Elii•beth 5rreet London SEI 28T PROFESSIOP4AL ADVISORS Audltor5 UK LLP RNerslde House 40-46 HIKh Stro•t Maldstone Kent ME14 IJ SoficltOfS MB Law Studio 3 The Quays Concordla Stre•t Leeds LS14ES Prim•ry B•fikers B4￿1¥y$ Bank PLC 167 Hi8h Street Bromley BRI INL MAKE MY DAY B£TtER LIMITED y l)n%.' Bettpi" IIEPORT OF YHE TRV5TEE5 FOR THE YEAR ENDEO Ji ocfooEA IOIJ The Trustees present thelr annuèl report (which includes a dlrector5' report a5 requlred by company lawl ènd audlted financial statements for the year ended 31 October 2023. The Ilnan¢ial 5t•lemen15 ha￿ been prepèred In •ccordance wlth the accountin8 pollcles set out in Noie I to ihe accounts, and under ihe provi5I0ns of the statement of Recommended Practice ISORPI.. Accountln8 and Reportin8 by Charltles150RP 20151. STRUCTURE. GOVERNANCE. AND MANAGEMENT Make My Day 8elter15 a reoi5tered charlty (number.. 11395331 re*ster¢d on 29 0¢￿mber 2010. The chèrlty tonstiluled under Merncrlndum and Arlicle5 oIAssoclatlen incorporated on B June 2010 as arnended by specwl resolurien re4lstered with Companles House on 23 Novtmbtt 2010. The ¢h•rlty Is a company limited 8uarantee Incorporared In En8lJnd & Wales (company number". 072769811. The charlty was established vnth Élft from Lo¢u$ 8roup cornpanie$15 I way of en5Urtni proper ovw51iht ofihe charltoble donaivJns thai the Lotus Iroupcompènios werealroady maklng, and all charitJbledonation54re rwmade byM•k* MyO•y &etter rather than by 1ndl￿o￿al cornponies wthin the iroup. The Memorandurn and ￿tIcleS olA5s0clatlon allow fcrf a mlnlmum of two Dlrerfofs wlth no maxlmum number. There lit ¢urrofiily two Oire¢tors athd therefwe. • quoruffl of two Olrectors Is requlied It Dlr•ci¢rs' meetin85. OlrecioTS mu51 retire ai each AGM by rotation ￿th those reiirini beine thosÈ Ion8ÈSt in posi. At the Ulrectors. me•tin40Th 31.10.2023 Chi*stine Burrowe5 rerired by rotation and wa5 subseqtsently re.elected. Trustees. to thte. h•¥e been appoSnted from ihe Loius iroup of Comynles •nd represent a ranqe olexperlence •r¥J tApertise liom wsthln Ihe 8roup. All Trusiees alw hoh4 posltlons of responslblliiy wlihln the Broup of companiEs, It 15 not the intention ol the Tru5tee5. at the present tlme. to look out51de the Lotus group ol companles for •ddlflonal Trustees, but thls Is some¢hin¢ thot moy be con5idèrtd in the future. Trustees have hid approprlate tralnln8 provl4ed to them by iheir professlonal •dvlstrs who rem•ln •v•llable io provide oniThni iuldonce and support to them and to ensure th81 the Trusiees rtmaln aware of onioln8 r*$ponsibllltle5 as requlred by law er by the Charity Commlssion. All Tpustee5 ilve ol thelr tlmt Irèely ind nD trustee remuneratlon was pald In the year. Where any confilct of inieresi would orlse Iri ir•nt mJkin4 dec151un5. the afltcted Trustee would be expected to wllhdraw from any decislon makln6. Meeiin85 ère held •pproxlmately every quarter to determlne broad sirateiy and forthcomin8 areas of •ctlvlty lor the ch•rlty, Includin8 8rint makln81 Investments, Ilsk management, poll¢les, 4nd monltorln8 Ind ¢vilu•iion. The Trustees meet on a perlodlc basls and ire ablE to resolve any issue5 or151ng. D•y ¢0 d•y rn•n•iement ol rhe ¢h)rltVi in terrns ol irant moklni, rele4sln8 funds, agreein8 contracts, ènd monitorin81 evaluation of the 8rant5 Iven 15 cJrrled out wlth the 4551stance of. and advlce Irorn, èn outslde cunsuftant and a senior momber of The Loius Group staff, who Is not a Trustee. 80th haye weekly contaci ￿th one oi more of the Trustees. Anv deCI￿on$ requlrlng thelr input are re501¥ed wlthin that weekly communicatlon. RELATED PARTIES The prlmary donor to M•ke My O•y Better 15 the Lotu5 ¥roup of companles. wlth whom Make My Doy Oetter has Tru5teesl Dlrectors In comrth)n. E•ch of the Trustees 15 I related party to Make My Day Better. b• members of the entity's mènaiernent personnel. In addllion, the LotU5 ¥roup, and the companies wthln the Eroup ore related partle5, beini under Common contiol. and ha￿ne individuals who I￿ able to exert $18niflc•nt infiuenre in both Make My Day Better and the Companltswithin the Lotus8raup. R15K MA14AGEMENT The Tiustees continv•llv •ssess ihe risks to which the choritv 15 exposed. Where appropriate, systems or procedures ale in place to mlt*ate po¢enti41518Ji¢lk•nt risks faced by the chanty. The charity 15 in a positk)n where it does noi rseed to actlvely fundr)lse In order to mointaln Its incorne Stream. whilst a150 ensurln6 that furbdinK is in place before any iiénts to be ffllde •re •8r¢ed.. this obviates the risk of irKorne bwfjg insufflclent to meet grant comrnitrnent5. MAKE MY DAY BE￿ER LIMITED My D¢'iy TrJ<¥llei' OWEcfivE5 ANDACnVITIE5 The objectives of the charity are,. the prevention or rellef of poverty and the advancement of heakh or the sivinl of lives of those In need by reason of youth, a8e, ill health, dlsabillly. flnanclal hardship or other dlsadvanta8e.' the advancement of health and the 5avlng of lives by making Efanls towards carrying out research and develaprnent ol cornplernentory and alternative medicine5. For the purpose of thls oblect"complernentory and alternative medicines" Is defined as ostÈopathy, chlrtspractit, a¢upun¢ture. herb81 meditine, homeopathy and any other therapies which are accepted as belngembraced by the first and second groups of theraples orl8inally defined by the House of Lords Sdence and Techno108y Commlttee report on Complementary and alternjtive rnediclnE' the advancement of educatlon and the personal development of young people with the aim of Improvln8 life chance5, especlally fordlsadvanta8ed chlldren and youn8 adults. The Charlty cariles r)ut these objectives bv., funding research relating to complementary and oltefnatlve medlclnes, Includln8 financln8 P05tRraduate nd otherre5earch,. 8ranr makln8 to Indlvlduals In cases of demonstrèble hèrdshlp or need., grant makln8 to instltutluns and chailties who ale able to carry out ocllvltles that further the objectlves of Make My Day Better PRINapAL FUNDING SOURCES The principol lundlng Source of the Charity 15 the Lotus iroup ol companie5. and employee5 thereof, Other than sponsorship for a¢tivities. the ¢harlty doe5 not carry cut dlrect fundra151n8 wlth the publlc, No complalnts were received In the current or preceding year In relatlon to fundralsin8. GRANT MAKING POLICY It Is thedesireoftheTrustees to offer supportthrough a wgrletyof mechanlsms, and to that end there are several dlfferent Way5 In whlch the Charity makes funding avoil•ble'. small donations (normally up io £l,QOOI to eMlstln8 n?tlonal Charltles whlch themselves carry out work In Ilne wlth the oblectlves of Make My Day Better, such gs The Famlly Hollday AssocIat￿n and Chlldren'5 Sèfetv-, small donations (normally up to £1,0￿1 for indlvldua15 in hardship or other need whose cases are made knvwn to the Tru51ee5' donations to Institutlons which carry out research ènd development. for Èxample by the lundlng ol PhDs Ilnclyding tuition lee5, bench fees. and stlpend51,'and dunation5 to In5titutK)ns and charltie5 who carry out activltles In furtherance of Make My Day 8Etter's own objectlves, such as the prDvi5ion of schoollng and Small bu51ne55 Stort-up grant5 to ex strÈet chlldren In northern Kenya, or The Dollywood Foundatlon Readlng scheme. Appllcants for grants are requirEd tts submlt a standard application Èxpl8inln8 the beneflt of thelr proposed ctlvitie5, and enc1051ng budget proposals which are scrurinb5ed for reasonablenes5 and then bulll into contracts to ensure that dellverable5 underth05e contracts are cleorly understood frorn the outset of the grants. CL¥ntra¢ts •150 require appropriate financial ond narrative reporlln8 lo ensure that sullable monltcrlng of 8rant fundinÈ ran be carried out. When a55essinggront applications, attention 15 paid tothe level o15upportcost5beingsou¥ht, with preference given to those projects where 95% of the funding 15 direct spending on activitie5. The Trustees are also keen to support aetlvltiés whlch tan betame sÈlf-5UStaiThing in tefms of intomÈ 8ÈnÈratlon for on8oln8 provision of 5eTvIcE5 v+i¢hin 8lven communltie5, For 5m6ller donatlons to Indlvldu•ls a letterof agreement is seni setting Out the tertns under which the money 15 made available. MAKE MY DAY BEThER LIMITED **�,[1 ] 1** ,eftc, ## **DELIVERY OF PUBLIC BENEFIT** The benefits of the Charity's work in the grants for the research and development in complementary and alternative medicines are the education of future researchers, the dissemination of research findings, the development of new therapies, and the funding of on-going research into such medicines, which may in time be used in treatment or alleviation of ill health. These benefits will potentially reach a wider public than the more targeted grants given to institutions, charities, and individuals for the alleviation or relief of poverty. However, in these grants too, public benefit can be demonstrated, particularly where activities carried out by grant recipients reach out to vulnerable or more marginalised groups, such as those with disabilities, or those excluded to date from certain activities such as education. In all cases when deciding the objectives of the charity, and determining that grants given meet those objectives, the Trustees have regard to the Charity Commission guidance on public benefit. ## **MONITORING ACHIEVEMENT** Monitoring and evaluation of grants is carried out using a risk-based approach to ensure that the limited resources available are focused on the highest risk grants, such as those where by nature of the activities, or for other reasons, the outputs or outcomes of the activities are not easily measured. Currently such monitoring is desk based and relies on the narrative and financial reporting produced by grant recipients which is then scrutinised and queries raised with grant recipients if necessary. All contracts include clauses for recovery of mismanaged funding, and if interim reporting were to show such mismanagement, Make My Day Better would have the right to terminate the contract if there was no other remedy. In prior years, on site evaluation work was carried out by a member of the Lotus group staff on a voluntary basis for Make My Day Better. This is an option that Make My Day Better would use again in the future to further their understanding of the funded projects, or if there were concerns about the use of funds. No such visits were carried out in 2022-23 nor were deemed necessary. ## **FINANCIAL REVIEW** The work of the Charity is dependent on its income from the Lotus group of companies, and therefore its financial performance, which is of course outside the control of the Charity. The strong financial performance of Lotus Group companies in the year 2022-23 has enabled a total contribution of £750,000 during the year and a continuing commitment from the three trading companies Lotus Travel Ltd, Lotus International Ltd and Lotus Leisure Ltd to provide further funding from each on as an as needed basis. As a result, there are no material uncertainties about the Charity's ability to continue. The total current year spend on charitable activities of £565,579 {2021-22 - £1,282,169) was a reduction from the previous year. ## **INVESTMENT POLICY AND PERFORMANCE** The only investments currently used by the charity are monies placed on Treasury Deposit (£nil at 31.10.23). Trustees have a low risk threshold for the Charity's funds and are content with the lower returns available here due to the correspondingly low level of risk. It will remain the policy of the Trustees to place monies on deposit in this manner, and these will be current asset investments (cash equivalents). Investments will not be made for speculation in vehicles where there is a risk of losing the capital invested. ## **RESERVES POLICY** Total reserves at 31 October 2023, all of which are unrestricted, were £442,059 {2022 - £265,997). Trustees aim to maintain minimum free reserves in unrestricted funds at a level which equates to the cash flow needs for six months, allowing other monies to placed on deposit. This ensures that sufficient funds are available to respond to grant applications and to cover support and governance costs. ## **FUTURE PLANNING** This is the thirteenth period of activity for Make My Day Better, which was registered as a charity in 2010. The reserves carried forward into 2023-4 are considered adequate and a further funding commitment from Lotus Group companies is available to be drawn down as required and is more than adequate to cover recent annual levels of grant making. Future grant commitments are disclosed in note 8. 5 MAKE MY DAY BETTER LIMITED Ilpllor GOING CONCERN The Trustees have reviewed the Chorily's finoThcial posiiwi and future plans as well as the prlnclpèl financlal risks, They remaln saiisfied ihai Ihe Ch•rlty hJ$ 5ufficlpnt resources ¢0 contlnue operatln8 lor the n￿t 12 month5 due to the lovel of Iree reserves hv.ld In cash and future funding ¢ommiiments made by Ihe LotU5 8roup whlth will •llow It lo Meet its operatini cost5 a5 they fall due for at least 12 month5 frorn the djte these account5 a signto ilon8 wlth the cornmltments made in respect of 6rant5 as detailed In note 8. TRUSTEES. RESPONSI8ILifiES IN RELATION TO THE FINANCIAL STATEMENT5 The Trustees Iwho are also dtrectors of Moke My Da¥ 8etter for the purposes of eompany lawl ère responslble lor preparinB the trustee5' report lirKorporatin8 the dlrectors, reportl and the financial staiements In •ccord•nce with Jpplicjble low and UNted Kinidom Accountlnll standards. Includlng financial reportlni 51andard 102 The Flnancial Reportlne Standard applicable in the UK and Republic of Ireland Iunlted Kln4dom Generally Accepted kcovntlni Practscel. Comwnyl•w reoulres the trusttzs to prep•fe Ilnonrl•l 5totem*ntsfor each tinancthl ye•r whlch il¥t • trut ind lair vlew of the si•ie of affalrs of ihe thgfitable compony and ol the Income ind e¥penthtuYe DI the ¢h•rlt•bl• company for that perlod. In preparin8 these flnancial statements, the trustees ale required 10." ielert sult•ble o¢countinÉ pullcle5 1thiJ apply these polirle5 eon$15tenllyp obsu¥e the methods and prlnclples In the Chaiffies SORP. makeludiement5 and estlmates that are rea50nèble andpruderst,. state *hethof ippli¢•ble UK Accouniinq 5t•ndards h•vo been follo¥Md. subJe¢i to •ny m•t¢rlal dep•rtur•s d15c105edand explalned In the financ141 statements,, and prepare the flnanclal siètement5 on Ihe ioln8 concern b•s15 unles5 itls lThopproprlateto ple>￿e th•t th• company wlll contlnue In bu51ne55, The Trustet5 are re5ponslble lor main¢oinSn8 proper lccountlni records whlch dlsclose wirh reasona￿e accurKV It any tlme tho finbnclal posltion c*f the chèiit4ble ¢ompany and enable them to ensure thal the flnanclal 5tatem¢nts comply *+lth tho Companl¢s Act IrJJG. They ore also responslble for s•fe8uardsn¢ the assw5 of Ihe charltable compèny and hence lor taklni reasonable sleps fof the preventlon and detection ol fraud oth•r In so far 8$ the iru51ees are iw•re'. Ih¢re Is no relevlnt audlt infoimèflon Df whlch rhe ch•rltable companv's audltors are un•ware, Ind the tfU51ees have taken &115tep5 thot they ought to have iaken to male themselves aware of any relev4nt •udlt Inform•tlon •nd to est•blish ihat the •udrtor5 Ire •w•re ol ihai Inlormaiion. AUDITORS cro￿ V.K. LIP will be proposed for reappolntment In aicofdance wlth 5ectlon 485 01 the Comp•nles Act 2006 APPROVAL Approvtd by the Truslees 22 May 2024 and s[￿e& on thelr beh•ll bv.. lohn Phelp5, Tru5tet MAKE MY DAY BETfER LIMrrED INDEpeNDENT AUDITOR'5 REPORT TO ThE MEMBER5 OF MAKE MY DAY BETTER IIMITEO FOR THE YEAA ENOEO 31 OCTOBER 1023 Oplnlo We h•ve iudited the linanclil 5tstement5 01 Make M¥ Day Better Ltd Ithe "charltable company") for the year ended 31 October 2023 whlch comprise the Statement of Financlal Activlties. the Staternent of Comprehensive Income, Ihe Slatement of Financial Posilion and the ielatÈd notes to the AnèTh¢i415t•temen15. Incl￿1￿8 summary of 5v&nifir•nt occountinll pollcles. The finondal reponlni Irarnework that his been applled In thelr prepararion Is appllcable law and Unlted Klngdom Ac¢ountln8 St)ndard5. includlni FiThan¢lal Reportin8 Standard IQ2.. The Flnan¢l•l Reportini Standard applkablt in the UK and Republlc ol l¥elènd Iunited Kin4dom Generally Accepted Accountlni Practl¢¢l. In our oplnlon the flnandal staternent5'. give a true and foir Wew ol rhe stale ol the chariièble companrfs affair5 as at 31 Ociober 2023 and of 115 IncDrnin8 resources and applicatlon ol resources. Includln8 It5 income and expendlture for the year then ended,. have been property pre￿red In j￿rdanCe I￿th v￿led Klnidorn fjener•lfy Accepied ￿(0￿￿tin¢ Practice,'and have been prep&ied In accordance wlth the requlrernents ol the Cornpinles Act ZOO6. sls oplnltyi We conducted our audlt In •ccordance wlth Intern•tlonal Standards on Audltini IUKI IISAS IUKII and lppllcable law, Our re5ponslbllllies under those 51indords are further descrlbed In iho Audltor's responslbllitles for the •uéit of the financial statement5 5ectkin ol our report. We art independent cf ihe charitable compan¥ in accordance ￿th the ethical reguirefflen15 that Ire reltvjnt to Our Judil of the lininci•l sti¢tments ift the VK Includln8 the Flnancial Reponinl Councll'5 Eihlcal Standard. and we have fulfllled our other ethical *esponslbllltle5 In a¢cordance wlth thest requirement5. We belleve that the audli e￿dence we have obtolned IJ sufficlent and appmprlaie io prO￿d￿ • b•sls lor oui OpIn￿n. Cmdyilons ril•tkni to golni wnc•rn In audllln8 the linantlal stateTneDt5, we have concluded that the Iru5tee5' use ol the golni concern b•s15 01 ac¢ountln8 in the preparalioth of the Ilnanclal statements Is appropilaie. Based on the work we have performed, we ha%t not Identilltd iny miterl•l un¢ertalntles rel•t4ni to events or condltlons that, Indlviduèlly or colleciively, may cast $18nlflcant doubt on ihe charltable cofflpany's ablllty to ttlntinue as a ioln8 concern lor a period olat least twelve monihs from the date when the financial ststement5 are •ythori5ed lor15sue. Our responslbllllles •nd ihe resp¢nsibllltles ol the trustees wl¢h respect to iolni concern are deKrlbed In the relevant 5ectlons of th15 rep(rt. Other Inlorrnatlo The olher Inform4tlon comprlse5 the informallon Includèd In the annual report other than the financl•l 5taiements and ovr Audltorfs report thèreon. Thé trustets are reswnslble for the othef inftsrmation contained within Ihe annual feport. Our o￿nIOn on the finanrial $tateffler%l5 does not cover ihe ot￿r information ar￿, except to the extent otherwlse explicitly stoted in our report, wt tlfj not express any form Cf assurance conrlu5ion thereon. Our re5pon5ibility Is to read the other Informatlon and, In doin6 so, censlder whether the other Information Is m•teriJlly Inconsisten¢ with the financyal s(aiement5 or oui krMJvAed8e obtained in the auth't or otherwise appeois to be rnaterlalw rnisstated. Il we identify such materfal inconslsiencles or apparent materièl mi55tatements, we are required to determine whether th15 8ives 115e to a materlal rnis51atement in the flnancial statement5 therll5elves. If, based on the wcrk we have performed, we conclude that there15 4 material rnlsstatement of thls othÈr informotsofi we •re reqvlred to report thatf*t. We ha¥e nothln8 to report in th1$ ￿E0rd, MAKE MY DAY BE￿ER LIMITED Myl),. / 15p.tlpf Oplnlon on other matters prexrlb•d bythe Coffp••leJ Act 2CIJ6 In our cipinion, based on the work undertaken in the course of the audit.. the informatlon 8l¥en In the tfUSiees' report Iincoipoi3tinE the dlrector5' report) for the finonclèl year for which the financial statements are prepaled Is conslsteni wlth the nnanclal st3ternent5,' and Ihe trustees, ieport (incorp￿alIng the dlrtttors, repofil has been prepared in ètcordance wlrh appllcable leial fequlrernents. M•ttqr5 on whlch we aro requlf•d to r•port by exceptlon In the light ol the kriowledge and understandin8 of the charltable company aThd it5 environment obt¥in•d in the course of the •udit. WE h•¥t not idEntthd wrerial m155t•temeni$ in the Tiusiees, Annuèl Report. We h•ve nothlno 10 report in respect ol the followln4 motter5 In relatlon to whlch the Componle5 Att 2006 glllles U5 to report to you 11, In eur oplnlon.. the choritable company has not kept adequate and 5ufflclent accounrini rKor05. or return5 adequote for our iudlt have not been recelved from branches noi vlslted by us.'or the ch•ritsble¢omwny fininci•l 5t•tements are I￿¢ In •ifeernent *4th th•ac¢ounUn8 rt¢ords 4r￿ returns: or ¢ertaln d15clrfur•5 of Trustees, r•mLtnerotioTr specified by law are not made,. or we h•ve noi obtllned all the Inlormjtlon and explan•tlon5 we re4UITE for our)udlt. AespDnslbllhlei ol th• ¢rustee5 As explained morÈ fully In ihe Trustees. Responsiblhtles Stalemeftt15et oul on p•ie 61, the trustees (who are •150 the dlrectors of the chariiable Company lor the pvfposes of Com￿n¥ 14wl are responslble the prepar4tKJn of ihe fin•n¢s•l st•teffjEnls •nd for belni satlsfied that they 81ve a true •nd falr ￿ew, Ind lor such internol control is they determlne Is necessary to enable the preparjtlon of finincl#l statements ihit ale free from m•terl•l mlssiatement, whether due lo fraud or error. In preparini the Ilnanclal staternents. the trusioes are1￿￿n￿ble lor assessini the ¢h•rliablecompanls ablltty io contlnue a5 a toini concern, sj1sckn￿n1, 15 •pplkable. matiers Felaied ro ioln8 concern and uslni the loin# concwn basis of accountln8 ￿nI¢s$ the ttystees elther Intend to liquldote the ch8rilablt cornpany or tg ce•se opefltlons. or have no rea115tic alterThotl¥e but ro do so. ludWorf$ r•spon51bllltlK fgr the iudlt of th• fln•nclal stot•rn•nti Our oblectlves are to Dbtaln rea$0￿ble •ssur•Thce about whether the hh•nci•l 5taiements •$ • whole •re free Irom material m155tJ¢ement. whether due lo fraud or error. and to 155ue an Auditor's report that Include5 our oplnlon. Reasonable assur•nce 1$ 4 hi8h level of I55uranre but Is Thot a 8uarèntee Ihat an audit conducttd In cordance with ISA5 IUKI will always deteci a materlal mlsstatement when it exlsts. Mlsstatements C4n •ilse frorn Iraud or efior and are consldered m•iÈrlal If, Individually or in the aE¥reiale. they could reason•bly bt e¥pected to Influencp the ecoThomlc declslons ol users taktn on the b•sls of these fin•ncl•l siatements. Irreiulèrities, in¢ludini fr•ud. are instances ol non.cornpliance with law5 and re¥utsiion5. We desi8n pioredures In liThe wlth our r¢5ponsibilTti¢s, outlintd above, to detect mèteri•l m155titements In respert ol IrregutsrltlE5. includin¥ fraud, The extent to which our procedures Jre capable of deiectin8 Irregularities. In¢ludin8 fraud Is detalltd below.. We obtoined an undersiandln8 of the leial Ind re¢u￿tOry Irameworks within whkh the charitable company operates. focu51r￿ on those laws and regulations th•t hove a direcl elfect on the deterrnlnilion of materlal •moufits Ind d￿cloS￿￿5 in the Ilnancial staiements. ThE kvi$ and ieiulatlons we ccnslderetj In thi5 ronttxt Were ihe Companie5 Att 21J)6 SORP 2015. We Identlfled the greatest rlsk of rnaterlal impact on the Ananclal st•tements from iryeiularities. inrludini Irèud, io be the override of controls by management. Our èudtr procedures to respond to these risks included.. MAKE MY DAY 8ErrER LIMITEO y Uoy Better· - enquiry of management about the charitable company's policies, procedures and related controls regarding compliance with laws and regulations and if there are any known instances of non­ compliance; - examining supporting documents for all material balances, transactions and disclosures; - enquiry of management and review and inspection of relevant correspondence; - evaluation of the selection and application of accounting policies related to subjective measurements and complex transactions; - analytical procedures to identify any unusual or unexpected relationships; - testing the appropriateness of journal entries recorded in the general ledger and other adjustments made in the preparation of the financial statements; and - review of accounting estimates for biases. Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations. These inherent limitations are particularly significant in the case of misstatement resulting from fraud as this may involve sophisticated schemes designed to avoid detection, including deliberate failure to record transactions, collusion or the provision of intentional misrepresentations. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at **www.frc.org.uk/audltorsresponslblllties.** This description forms part of our Auditor's report. ## **Use of our report** This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an Auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions that we have formed. ## **MATTHEW HOWARD (Senior Statutory Auditor) For and on behalf of Crowe U.K. LLP** Statutory Auditor Riverside House 40-46 High Street Maidstone Kent ME14 lJH Dated: 23 May 2024 9 MAKE MY DAY BETTER LIMITED MAKE MY DAY BEThER STATEMENT OF FINANCIAL ACTIVITIES IINCOAPORATING AN INCOME AND EXPENDITVRE ACCOUNTI for the year gndad 31 ocfoBER 1013 Note 2023 2022 Incomln8 resoureas Donètlon5 750,000 650,000 Total IncornlD4 1•50ur¢e5 750,000 650,000 Resources expended Ralslng funds- events Charltable a¢tlvltles- Irènt malln8 Governan￿ and suppori c¢Ms 216 565,579 8,143 Z16 1,282,169 7,037 1.3,5 Yol•l resourc•s txp•nded 573,938 1,289,422 Net Incomlng I lout8oln81 iesout¢es, th¢t In¢om* I lexpendlturel lor the yeor, and nei movement In funds 176,062 1639.4221 Bllancas brou8ht forward ot l Novemb•r 2021 265,997 905.419 Balances cèrrled forward at 31 Ociober 2023 442,059 265.997 All funds are unrestrlcted Income funds. THE STATEMENT OF FINANCIAL ACTIVITIES INCLUDES ALL GAINS AND LOSSES RECOGNISED IN THE YEAR. io MAKE MY DAY BE￿Eft IIMITED MAKE MY DAY BETTER STATEMENT OF COMPREHENSIVE INCOME lor the y•ir •nded 31 OCTOBER 1023 Mote 2023 2022 Tufnover Cost of sales Gros5 surply5lld•nclt 750,iKXS 12161 749,784 650,CthI 649,784 c￿ritable actlvltles Governance ind SUPPOft COSIS Opqr•tknJ ddklt 1565,5791 IB,1431 1573.7ZZI 11,282,169) 17.0371 1639.4221 Other Int•r•$t r•c•l¥abl• •nd ￿MIl￿r Incom• Sutplus I Id•fidil b•for• 176,062 1639.4221 T•1 on i¥rplusl Id•lkltl 5uiplus I Id*fi¢lil for th• Iln•n¢l•l yt•r •nd tDt compiehen&¥• Income I76.￿2 639.422 I the actlwtles of the comp8ny are from contlnulni oper815ons. li MAKE MY DAY B￿￿ER LIMITED MAKE MY DAY BEfTER STATEMEPIT OF FINANCIALP051TION 41 •131 OCTOBER 2023 Total funds 2023 Total funds 2022 Note C05h Ot b•nk and In hand Tot*1 rurr•Dt •sMIS 449.409 449,409 172,657 272,697 Credltors fallin& due wlthln one ye•r N•t curyeTht •ssets 17.3501 441,059 16,7001 265,997 Tot•1 assets les$ turr•nt Ib•blllll¢s 442.059 265,997 f4tt *ssets 442.059 265.997 Th• funds ol the th*rtty Unrestrlcted Income funds 442,059 265.997 Tot•1 ¢h•ilt lynds 265.997 The notes on pa8e$ 14 10 18 fomi In Inte4r•l p•rt 01the￿ •¢counts These financla1 stltements were Jpprovod by the Irusteeson 22 M•y 2014 and 54ned on thelr beh•lf by.. John Phtlp5, TiusteE Chafrty number.. 1139533 IEnil•*KI & Waltsl Company Numter.. 07276981 IEnil•nd & Wglesl 12 MAKE MY DAY BE￿£R LIMITED MAKE MY DAY BErrER sfAIEMENT OF CASH FLOWS lor the year ended 31 ocfoBER 2023 2023 2022 Note Cash Ilow from oper)tln4 •¢tlvlties N•t ush Pra¥[d￿ tsylly*d Ihl oper￿ttl •dI￿lI¢S 176.712 1635.0311 th•ni• and ush •wP4•knts In th• r•portln¢ prrlod 176,712 1636,0311 sh •rnl ¢wsh equh•kfitS •tth• b￿b￿nIn1 ol th• reportln4 p•rl Cash and ¢qul¥•Sefits •t th• of tha i•portlns peflod 271697 go8.718 449,409 Z7L697 Th• noteson p•8ts 14 to 18 form •n Inwr•l p•rt ol ihe5e •¢wvnis 13 MAKE MY DAY BErrER LIMITED NOTES TOTHE Accourirs OF MAKE MY DAY BErrER ACCOUNTING POLICIES L ￿513 vlK¢ountlr The finonciol $14tEmenis are prepared in a¢cordon¢e with the 5taternent of Recommended Practke., Ac(ountin¥ and Aeportlni by ChariUt5 SORP 2015 IFRS 1021 and applicable UK Accountin8 Slandird5 and Comp•nies Art 2006. They Ire prepJred under ihe hlstorlcèl cost coThventbn, with the ex¢eptlon that investment5 Ire Included at market value. AccountiTr8 standards requlre the Trustee5 to con$bJ￿ the approprv4teness of the 8olni concern a5511rnPticn when preparlni rhe financial sl•ternent5. The Trusiees confirm that the #oini concern bo$ls remalns •pproprlate for the reasons outlined In the Tru5tees' Report, ii. Inci￿1￿• r•sourc•i All incomln8 resources are included In the Statement of Financial Actl¥itie5 ISOFAI when Ihe ch4rlly Is leeally entllled io the In¢ome •fter Irty perform•rKeconOIUon5 h•ve been mei, Ihe •mouni cln be measured rellably and It Is probable thai the Income Y4111 be received. For don•iloThs to be re£￿TrI5¢d the Charty Will ha¥e been notified of the arnount5 and the settlement date In writini. If there ore condition5 attached to the donètien and thls re4uiTe5 a level ol perfoimance before entltlement can be obtalned, then Inrome Is d•ferred untll those ¢ondition5 •re fully met or fulllllment of those £ondltlons Is wlthln Ihe control of ihe Chiflly •Thd It Is probable ihat tth wlll be fullllled. 111. R•iourc•s oxp•ndqd All txpeThdlturt 15 •Lrountod lor on •A •ccrwls ￿$1$ and h•s been disiified undw •ure8•ted he•dlngs th•1 ¢ollète all ¢05tS Telatlni to Ihjt expendllure raltiory. Thu5 b•nk charle5 lor fund transfers are recorded as lost of Ihat 8rant. No support CQS15 are alloc•ted to chariiable actl¥ltles. Liabillties ale recoi015ed in expenditure as soon as ihere Is a lelal or consinJcii¥e obli64t￿n comrnlttin8 the charity to the expenditL4re. Grant5 piyatle are payment5 to thlrd pirtles In the I￿rther1￿ce ¢1 the cMrftsble objettlves Ol Mike My Day 9etter. Grants. where multlple tranthes ol the irant5 are due. are atcounted for %then the retipieni has • rea50nJble expEctitk)n thai they ￿11 receive thi$ 8rJnt, and the trustees have aireed to ply the8rant without condltion. In most in5t•nres conditl?n5 (lo aito¢h to Ér•nts, and •$ sy¢h payments are reco8nlsed as expendlture a¢¢ordln8 to trjnches 3lre•dy ¢lsburs•d. Grant5 Ire recoinlsed as provlsk)ns or contln8ent liabllitie5 la5 apprcpriatel where a deiree of un¢ert•kntv attaches to entillemenl to the ¢rant. timlng of the ¥rant. or amount p•y•ble. hf. Supp(vi costsi ¢o¥ernonce wsts and costs 01 r•151ThKlund5 The lost of raising funds comprisE5.' investrnent rn•ni¥ement fees. whlch are reflected in the interest rate rff•l¥¢d on ¢ep051ts', and the cosi of maintainini stnKtuces for recelpt ol publ* donation5 lor events, for example lees payable tD Iu5t Glvlni. Whllst none were payable In the current year, thls would also Include nece55ary lelal fees. Governance cost5 comprlse èll costs Invol¥ln8the public accountability olthe Iharltyan Its comp113nce with regUlat￿n and 8ood practKe. These costs Include all costs related to statutory audlt an IEial fees. 14 MAKE MY DAY 6ETfEA LIMITED FyAd In the ¢urrefit year, all •movnts are feeo¥n15ed Js Income and expenditure of unre5trtcted fundlnl •nd, thereforo, no additional funds are reco8n15ed in the Current year. Where necessary. •ny monles d*mEd as such would be presented In the accounts as festrl¢ted or desl8nated I￿￿1$. vl. M•mor•ndum ol Iln*•tlon olll4blUty Undei the terms of the Memofandum of As$ocl4iion, should the company be wuund up. and In the event of defiuency of è55ets, each member undertakes to contrlbute noi rn0￿ thaTh £10 for ihe payrnent ol the company'5 Ilabllltle5. A financial asset or a flnanclal liabillty Is le￿In+led only when ihe company become5 a party to the contractual prowslons ol the Instrument. Bosic linanclal Instrument5 are inltially recoinlied at the trahsactlon prl¢e. unleH the arr•nq¢meni constltuie5 a financin8 iransaction. where It Is recodniied at the preseni Value ol the luture payments d15counted at a market raie of Snterest for 1 51rnlkr debt InstrumeTht. Debt instru￿nIS 4re subsequen¢ly measured •t 4mort15ed c05t, All other such invesiments are subsequentlf m¢asured •1 CDSt le55 Impalrment. REiATED PARTY TRA145ACTION5 AND TPUSTEE5'AEMVWERATION The prlmalydonor io Make My Day Belter Ltd Is the lotuj ¢r•up of ¢omynies, *4th whom MakÈ My Day Better Ltd ha5 Tru5teesl Dlrectors In comrnon. Each olthe Trustees 15 a rdated partyto Make My Day Oetier Lid. beini member5 of ihe entlly's key Man￿eMent personnel. In •ddillon. the Loiv5 group and the cornpanles withln the Kroup Ire related partles. bel￿ undef common control, and h•vini individuils who •re •ble to exert slinlfic•J)t Influence In both Make My Oay Better Ltd •nd the comp•nie5 wlthin the Lotus ¥roup. ITh the current year £750.00012021-22- £650,LKhJl was recelved from th¢ Lotus iroup ol COm￿nIeS. In the currtrtt year, there wtre no payments m•de dlrectly frorn the Lotu5 sroup ol comwnle5 to Make My eetter Itd beneflc13rles. No emolument5 were received by the Trustees of Make My Day Better Ltd In the Current year12021.22- £nlll. No expense5 wert reimbursed to Trustees in the year12021-22-£ nlll. 15 MAKE MY DAY BEThEA LIM￿E0 ALLOCATION OF 5UPPOAT cosrs ANOOVERHEADS The breakdowTh of overheod und 5uppert C0515 and the spIIt allocatlon between Bovern•n¢e and charltsble ttlvity is shown In the followSn8 table.. Gowrwnce And support Ch•riiable Total 2023 Totsl 2022 Cost type locDtlon ba￿5 onsulianry •nd accountancyfees Statutory audlt fees Fees and chaiges Bank chor8es and lee5 Work performed Work performed Tlmlng of chaf8e Tlmlng ol thar¥e 2,550 5,400 135 58 2.550 5.400 135 58 2,5C 37 8,143 .143 7,037 dee151on has been taken lis explolned In Mote I to the accountsl that overhe•d costs th•t dc* not dlrettly Expendilur•1$ shown Induthe ol Irrtto¥er•ble VAT. ANALYSIS OF CHARITA&IEEXPENDITURE The Charlty undertakes its chaii*able a¢riwllies thrDU8h 8rant makln8 and awaided irants to i fiurnber of charlts"es, educ•tlonal institutlon5 and br￿¥￿￿15 In lurtherance ol It5 charitable objects.. Gr•nl Fvndtd Suppoft Cosis las Note 31 Total 2023 Total 2022 Povtrty allevl•tlDn Global 12,0Th) i.C¥JQ 12.000 12.000 1.000 12,000 13,L 3,270 12,(XJO UK re81gn Afrlca reilon Ethutlon UK re8lon Afrlca reilan 468,637 13,262 468.637 13.262 1,136.144 30,901 He•lth Global VX re4lon 34,000 24.680 s5.￿0 3L848 24,680 565,579 565,579 1,282,169 An•lys15 01 grants Tot•l 2023 InstIt￿10Th$ in re¢*pt of material ir4nts lovEr £50.LbJOI Educatlon UK- The New Srhoo1 Educatlon UK- Dollywood Foundatl¢n UK oihef 8rants to Insillutlons 132,000 321,737 111.842 565.579 16 MAKE MV DAY 8ETfER LIMITED ANALYS15 OF GOVERNAN(SCOSIS 2023 2022 Consultancy and accountanry lees Statutory audll fee$15ee 14oie 6 ststutory non audlt fee5 2.550 5.400 4,500 7,950 7,ts)0 & AUDIYORS'REMU14EAATION The audltor's rtmuneraiion, excludlni VAT, Constituted in •udlt lee of £3,9tKI (net ol In underprovlslon In ￿SpeCt 012021-22 of E60011021-22- E3,500, n*t olan und¢rprov151on of £25011. NDatJdltlonal fees were p)Id io th¢ budltors In 2022-23 lor non-audlt 5erylce512021-22 Enill. As at the year end. the audll fee 15 reco8nlsed as on accrual. not yel h•vlry been bllled by 31 October 2023 (see Note 71. ANAIYSIS OF CURAEPIT UAblLifiES 2Q13 2022 Ac¢ru•15 Att¢JuntarKy fees 5t•tutory audit fee 2,550 Accru•ls 4.2( 6,70) 7,350 COMP•llTfvIENTS AND coffflNG&NT UABILITrÉs A5 at 31 October 2023, the follgviln8 irani awards weTE considered by the Trustees. These iranis are not reco4ni5ed as Ilabllltles as payment Is based on future peiformance obll8atlons and as su¢h the 6ronts do not meet the trltefla ol a Ilab+llty In accordance wlth the SORP 2015. All Such 8ran15 are noted here a5 belw committed to,. Vllthln 12 moThths After 12 month5 Amoufit Amount 20231£) 20221£) 2,400,OW 600,WO 300,OW 250,WO 2.700.OLX+ 850.CIJO Grant recipient The New School Dollywood Fgundjiion UX 1.400,000 300,000 1.7CO,WO 1,000,000 i.C¥Jo.oc The rtserve5 olthe tharlty and the antlclpdted cash floware sufhclent io meet ihese commltment5 as they fall due. 17 MAKE MY DAY BEThER LIMITED