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← Age Concern Buckinghamshire

2025-03-31-accounts

=y/<@ Buckinghamshire

Age Concern Buckinghamshire (Trading as Age UK Buckinghamshire) Report and Financial Statements Year Ended 31 March 2025

Charity No: 1139423 Company No: 7101195

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire.

Charity number 1139423. Company number 7101195.

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Contents of the Financial Statements for the Year Ended 31 March 2025

Page
Administrative Information 1
Report oftheTrustees 2 to 19
Independent Examiner's Report 20
Statement of Financial Activities 21
Balance Sheet 22 to 23
Statement of Cashflows 24
NotestotheFinancialStatements 25 to 36

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REFERENCE AND ADMINISTRATIVE INFORMATION

Charity name: Age Concern Buckinghamshire (the “Charity”) Charity Registration number: 1139423 Company registration number: 7101195; a company limited by guarantee registered in England and Wales. Registered Office and 145 Meadowcroft operational address: Aylesbury Buckinghamshire HP19 9HH Telephone: 01296 431911 Fax: 01296 330783 Email: age@ageukbucks.org.uk Website: www.ageukbucks.org.uk Trustees (Board of Trustees) Trustees) Mir S Russell {Chairman — stood down March 2025) Mr A. Bailey (Treasurer) Mrs A. Horgan-Smith Ms C. Ing Ms R. Coleman (Vice Chair — became Chair March 2025) Ms A Yusuf Ms S Gregory Ms S Kubale (Appointed 5 December 2024)

Trustees (Board of Trustees) Trustees)

Principal Officers

Chief Executive:

Mark Russell — CEO

Finance Manager:

Tim de Borde, Numbers Ltd

Honorary Legal Advisor: J. Blackman, Wrigleys Solicitors LLP, 19 Cookbridge Street, Leeds LS2 3AG Affiliation: Age Concern Buckinghamshire is a Brand Partner of Age UK (National) Associated Organisations: Five local voluntary Age Concern groups are affiliated to Age UK Buckinghamshire Main Bankers: Lloyds, National Clubs and Charities Centre, Sedgemoor House, Deane Gate Avenue, Taunton TA1 2UF Independent Examiner: JCS Accountants Ltd, 5 Robin Hood Lane, Sutton, Surrey SM1 2SW

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423, Company number 7101195.

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REPORT OF THE TRUSTEES

The Trustees have pleasure in presenting their report together with the financial statements of the Charity for the year ended 31 March 2025, which complies with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019). The Trustees’ report contains all the information required by a Directors' report under company law.

Object mission and policies

Age Concern Buckinghamshire, trading as Age UK Buckinghamshire, was an unincorporated charity, constituted under the Charities’ Act and with a constitution drawn up in 1945, which has been regularly updated, the last occasion being in March 2024. The Charity was converted into a Company Limited by Guarantee, having no share capital on 10 December 2009, governed by a Memorandum and Articles of Association.

The objects of the Charity were updated in March 2024 as we adopted a modern 'model' Articles of Association, and are to promote the well-being of older people in and around Buckinghamshire through:

The policies adopted by the Charity to achieve this objective are managed through Board and Committees and are updated according to a policy schedule. They are also, where relevant, described on the following pages and there have been no significant changes in the general policies adopted during the period under review.

Organisational structure

Age UK Buckinghamshire is an independent, local charity, and a Network Partner of Age UK National — this enables Age UK Buckinghamshire to use Age UK branding and brings responsibilities to steward the brand appropriately and share impact data on beneficiaries. Trustees, as Directors of the Company, are also sole Members. The Board are responsible for the development of the Charity's policies and strategic planning. The Board appoints the Chief Executive and delegates to the appointee responsibility for the day-to-day management of the Charity, including employment and supervision of staff.

The key management personnel comprise the Trustees and the Chief Executive and they oversee directing, controlling, running and operating the charity. All Trustees give of their time freely and no director received any remuneration in the year. Details of Trustees' expenses are disclosed in Note 9 to the financial statements. Details of Related Party Transactions are disclosed in Note 19 to the financial statements.

Annuat Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

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Chair's Report
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2024-25 was a year of significant change in the charity, as we continue to meet the needs of older people in Bucks, but also adjust and adapt to the wider context for fundraising, rising costs and an evolving commissioning landscape.

This has meant we enter 2025/26 as a leaner organisation with more intent on delivering support and deploying our resources where it matters most for clients, a renewed energy behind delivering remodelled existing services as well as new ones, and ensuring our recent planned deficit budgets shift to break-even. Demand for our services remains strong, and it has been our own capacity ebb and flow that has limited us from extending our reach even further for another year. In 2024/25 we directly supported over 5,000 local older people — that’s about 5% of all over 65s in the county. And we did so in the face of real and inflation linked funding cuts, and as we continued to equip ourselves for the future and for the inexorable rise in Bucks’ ageing population over the next decade.

Our staff and volunteer base has been instrumental in this sustained performance. We’ve been able to develop two existing staff into Service Managers, creating an important level of support and succession planning into our organisation, providing more bandwidth across the teams, more opportunities for service delivery collaboration and community outreach, and more support for our frontline staff and volunteers. Our wonderful volunteers remained loyal and committed to our cause and we saw over 100 new volunteers knock on our door— in some services like welfare benefits they remain an essential part of the service provision. Many thanks to them all.

The backdrop of sustained strong service delivery and focus on relationship building helped us win two newly commissioned services which both went live in July 2025. Alongside key partners, we are now delivering the new Bucks Dementia Support Service, and, working with lead providers Active in the Community, we are supporting a new programme to get over 50s with long term health conditions moving more with sustained physical activity.

But with this progress there have been some challenges. The National Insurance and Living Wage rises announced in October 2024 added pressure to future budgets, and inflationary pressure continued to add costs to stretched services.

To manage this, our programme of developing the organisation flexed to include remodelling services for more effectiveness and for efficiencies. We worked with Age UK national to workshop latest thinking on emerging client needs and our local context, and incorporate best practice into our processes and systems. As a result, we have optimised service delivery in our Hospital Discharge/Home from Hospital Service {adding two new hospitals to our remit), refreshed our services tackling loneliness and isolation, and have started to remodel Information and Advice and Welfare Benefits. This meant staff numbers were reduced nearly 20% by the end of the period, largely from back-office roles, enabling us to retain vital services for clients.

Annual Report 2024-2026 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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We also budgeted for significant income from a legacy source in the year, based on probate being achieved, but as can be the case with estate matters, this was delayed. The upshot is a considerably higher budget deficit in 2024/25 than was originally planned, driven by the delay to £100,000 of income linked to the legacy, and increased costs of redundancy and remodelling. This has meant our deficit stands at -£286,397 in our accounts, vs a -£143,000 budget. With reserves at £249,000 at year end, slightly above our upper reserves policy range, we remain focused on achieving our 2025/26 income and cost targets and have taken measures to tightly monitor our monthly performance to ensure adequate reserves are retained in year and in subsequent years.

In the current year, our focus is on successfully embedding our remodelled services and new ones — ensuring sustained, safe and impactful service delivery for thousands of clients, and working with partners and commissioners to develop prevention-focused innovation that genuinely improves lives day to day.

We are also intent on delivering tight cost management and significantly increased income performance, especially from fundraising including grants and trusts and community donations ~ where we have invested in part time roles to help build our long-term fundraising capability. In the period, new grant funding has been gratefully received from The Clare Foundation (Loneliness and Isolation and Welfare Benefits), King Cullimore Trust (Welfare Benefits and Home Help Services), the Rothschild Foundation (core), The Heart of Bucks Community Foundation (Healthy Ageing Fund), the Jean and Roger Jefcoate Trust (core), and EM MacAndrew trust (core), and we continued to benefit from grants and contracts with the National Lottery Community Fund and Bucks Council.

Developing funder relationships and our fundraising capacity and capability is an important part of the future, alongside consistent and effective delivery for older people we work with across the county. Coupled with strong relationships and collaboration across the sector, we believe we remain an essential and important force for good for older people in Bucks, but do not take this for granted in a tight-budget year.

Finally, volunteering also includes trustee roles, and it would be remise of me not to thank enormously our outgoing Chair, Sam Russell, who stood down after 5 years of service in March 2025. Sam was instrumental in setting our governance structure and long-term aims as a charity, and we thank him for all his compassion and focus on our cause.

Rebekah Coleman Chair

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423, Company number 7101195.

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REPORT OF THE TRUSTEES

Investment policy

Investment powers permit the Charity's funds not immediately required, to be invested as the Trustees think fit, provided that the Board seeks appropriate professional advice before exercising such powers. As we continue to experience a period of inflation, it is important we strive to protect reserves as much as possible, taking into account the ongoing needs of beneficiaries and the charity. In the period we therefore moved some of our reserves to a longer notice account offering higher interest rates and will continue to review our investment policy.

Reserves’ policy

During the period the trustees reviewed the Reserves Policy to update it based on Charity Commission guidance. This has subsequently resulted in the adoption of a revised Reserves Policy which takes a risk-based approach to our income and assesses how committed our expenditure is. With this approach, our policy states that for the coming year 2025/26 our reserves target is between £157,000 and £237,000. As a result of the review of the reserves policy, the trustees also took the decision to de-designate previously designated reserves in the current financial year, 25/26.

Organisational Risk Management

The Trustees actively review the major risks which the Charity faces on a regular basis and believe that maintaining our free reserves at the present levels, combined with regular reviews of the controls of the key financial system, will provide adequate resources in the event of adverse conditions. The Trustees have also examined other operational and business risks which we face and confirm that they have established systems to mitigate the significant risks.

Governance

The full Trustee Board met four times during the year; June, September, and December in 2024, and March 2025 (which included our AGM) to review the activities of the Charity, with a further 8 Committee meetings covering Finance and Resources, and Performance and Service Planning. The remuneration for the senior leadership team and other key posts is set by the Finance and Resources Committee and is reviewed annually.

Public benefit

The Trustees have considered the guidance issued by the Charity Commission regarding the activities of the Charity being for the benefit of the public. The Trustees' Report outlines how this is manifested in the work carried out to support older people across Bucks.

The charity was established in 1945 to promote the well-being of older people and Age UK Bucks does this by helping them stay independent, where possible, in their own homes. Most of the Charity's services are free to clients and these are, in part, third-party funded by grants, commercial contracts or grant agreements. We also refer beneficiaries to a suite of home-independence services delivered by vetted self-employed agents, who offer their services at a fixed price. Information about all these services is detailed below.

Going concern

Management and the Trustees regularly review forecasts of income, expenditure and cashflows. The assumptions underlying the budget and forecasts are challenged and tested to establish the likelihood of a range of possible outcomes including reasonable cash flow sensitivities. The expected figures are monitored against actual outcomes and variances are highlighted, analysed and discussed at Management and Board level.

Following a period of years where significant budget deficits have been approved by the Board, as we stepped up post covid for beneficiaries and invested in the organisation’s capacity and capability, we are now entering a period where our expectation and long-term objective is to deliver break-even budgets. With this context in mind, the Trustees have reviewed cashflow forecasts for the period to 31st March 2026 and considered cashflow requirements for this period for the purposes of approving these financial statements. The cashflow

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Going concern (continued)

forecasts indicate that the Charity will be able to pay its debts as they fall due for the period until at least 31st December 2026. In the event that income does not hit the projected levels, the Board are able to take action to reduce costs and upweight our income-generating activity, to ensure sufficient reserves are available to meet possible shortfalls for the foreseeable future.

The Trustees are therefore satisfied that the financial statements should be prepared on the going concern basis and have advised Management to work on the basis of a strategy that will enable the charity to better achieve its objectives of promoting the well-being of older people in and around Buckinghamshire and enhance their quality of life.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

Our Support and Services

Buckinghamshire is a county of stark contrasts. While some residents benefit from proximity to London and strong infrastructure in urban centres, others - particularly older people living in rural or deprived areas - face significant challenges. About a third of the county's population lives in rural communities, where public transport and health services are harder to access. For older people, this isolation creates disadvantage and difficulty — increasing loneliness, making access to support services and groups harder, and increasing costs to attend medical appointments or manage everyday living . These rural disadvantages are often hidden in national deprivation indices but have real and lasting harm on health and wellbeing.

In the most deprived urban wards - including those prioritised by the county’s ‘Opportunity Bucks’ levelling-up programme - there is a higher reliance on pension credit and a greater burden of long-term health conditions, particularly among older residents from ethnic minority backgrounds who often experience additional barriers in accessing support. The overall pensioner poverty rate in Buckinghamshire is 7.3%, but some wards like Booker, Cressex and Castlefield have rates as high as 21.9%, comparable to much more deprived cities.

For older people

Bucks’ population is ageing faster than the national average, The population aged 65 years+ in Bucks is estimated to increase by 33% (34,944 more people) and the population aged 85 years and older to increase by 66% (10,884 more people) between 2022 and 2042. Healthy life expectancy has started to decrease for both males and females, and people in Bucks are spending more of their lives living in poor health. In 2018-20, males in Bucks could expect to spend 14.6 years in poor health compared to 11.9 years in 2013-15. Females born in 2018-20 could expect to spend 16.3 years in poor health compared to 14.8 years in 2013-15.

Loneliness is also rising, from 18% in 2018/19 to 24% in 2020/21. Feeling lonely often/always/sometimes rises to well over 30% for those over 65 with long term health problems or disability, and for those who are divorced/separated/widowed. In Opportunity Bucks wards and rural areas, loneliness scores are even higher. This is exacerbated by lack of local groups and activities or poor knowledge of what is available and how to access them. Adding to this, around 20% of over 65s in England (in Bucks that’s c.22,000 people) do not use the internet at all, making it harder to access key health information, book appointments, or connect socially.*

These issues have a direct impact on health. The effect of loneliness and isolation on mortality exceeds the impact of well-known risk factors such as obesity, and it has been shown to be as damaging to health as smoking 15 cigarettes a day**.

For many older people, the top priority is staying safe and independent at home. One-person households among older people in South-East England are projected to rise from 46% to 55% over the next 20 years. Factors such as living alone, sensory loss, transport barriers, and fear of falling all make older people more vulnerable and likely to become cut off from society. Particularly after illness, loss of mobility or bereavement, many struggle to find trusted support, adding stress at a time when confidence and stability are most needed.

The NHS 10-Year Health Plan prioritises integrated neighbourhood teams, aiming to deliver joined-up care through multi-disciplinary, locally based teams. Alongside this, Buckinghamshire’s Healthy Ageing Strategy emphasises local, person-centred support to tackle isolation and support independent living. However, gaps remain. Our work directly targets these inequalities, helping older people in Bucks have access to the support, services and connection they need to thrive.

*Offline and Overlooked: Digital exclusion and its impact on older people. Age UK 2024 ** Holt-Lunstad J, TB, Layton JB. (2010), Social relationships and mortality risk: a meta-analytic review. PLoS Medicine [online] Volume 7(7). And Surgeon General, USA, 2023.

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423, Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

How we meet these needs

Age UK Buckinghamshire has been serving older people in Bucks for 80 years. We are a totally independent, local charity, and part of a federated 'Age UK' network, funded by local community donations, grants and council-commissioned services. We are led by a committed team of 31 staff, and over 150 skilled volunteers, delivering wide-ranging services across both urban and rural communities.

Our Values:

Enabling We empower older people to live independently and exercise choice Influential We listen to older people, represent their interests and ensure their voices are heard Dynamic We are innovative, driven by results and consistently deliver for older people Caring We are passionate about what we do and care about each individual Expert We are authoritative, trusted and quality orientated

We aim to:

~Be the trusted organisation for local older people, their families and carers in Buckinghamshire -Help local older people achieve and maintain their independence and wellbeing

-Support local older people to reduce their risk of isolation and loneliness

-Enable local older people to make informed decisions through the provision of quality information and advice -Provide high quality services for local older people

Age UK Buckinghamshire conforms to the national Age UK Charity Quality Standard and was independently audited in February 2023 — and this audit will be repeated in January 2026. We also hold the Quality & Information Signposting Standard service accreditation, and are currently undergoing a process to achieve the Quality Advice Standard, which should be completed in 2026.

All our staff, trustees and frontline volunteers undergo the appropriate Disclosure and Barring Scheme (DBS) check, a period of induction and training, including Safeguarding training, as well as role-specific guidance and mentoring. We continue to ensure staff training compliance, with annual refresher eLearning training which covers a series of subjects from fire safety to GDPR. In the period we also covered specific sexual harassment training for all staff, and continued to ensure we had a strong team of level-3 trained safeguarding officers. We continue to run in-house quarterly safeguarding case study meetings for staff, and a peer support forum, held quarterly, with other Age UK Safeguarding teams, in order to share good practice and discuss issues experienced.

We made progress improving our onboarding processes for volunteering roles, working with Age UK national on their volunteering interest group and with local volunteering initiatives in Bucks. Our volunteers remained at about 240 in the period but subsequently we have encouraged many of our befriending volunteers and clients to continue their relationship in a new way, independently of Age UK Bucks. This has resulted in a reduction of volunteers to around 150.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

Our services are delivered under four broad categories:

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1. Empowering older people with access to knowledge and services

We runa free, independent information and advice service available by telephone, email, and face-to-face. Staff and trained volunteers help older people understand their rights and entitlements, secure welfare benefits, find trusted local services, and signpost to where they can get the help they need. Our outreach work includes talks, presentations, and community engagement activities, making sure that clear and practical information reaches people wherever they are.

Our Welfare Benefits service works directly with older people to identify the benefits they are entitled to and, if necessary, can also support them through the application process, including home visits from trained volunteers to help complete lengthy and complex forms. We’ve supported people like Mrs J:

Mrs J, 74, is the main carerfor her husband, who has dementia and a lung condition. She also lives with COPD and severe arthritis. Caring for her husband is becoming harder, and her GP encouraged her to seek support for herself.

When Mrs J first contacted us, she was quite emotional and said it had taken her a long time to make the call because she finds it hard to ask for help. She didn’t feel ready for carers but hoped she might be eligible for benefits to help cover household costs.

Over several conversations, our First Contact Officer built trust and learned that Mrs J was struggling more than she admitted ai first. We gave her details for Bucks Adult Social Care to request a care needs assessment, but she decided not to call yet. We then referred her to our Welfare Benefits team to apply for Attendance Allowance, after establishing that her husband was already receiving it. We also gave her contact details, with consent, to the Occupational Therapy team, after she explained her husband could no longer get into the bath safely and she also struggled with bathing because of her arthritis.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

A Welfare Benefits volunteer visited Mrs J at home to complete the forms. Mrs J’s application was successful, and she now receives Attendance Allowance. This extra income has allowed her to pay for some help at home, easing the pressure on her. She has also contacted the OT team to request an assessment for a Disabled Facilities Grant, so they can hopefully install a walk-in shower.

On a follow-up call, Mrs J said it meant a great deal that we checked in. She told us it made her tearful to know “someone was bothered about her and her husband”. She described Age UK Bucks as “wonderful” and said she was incredibly gratefulfor the help.

2. Connecting older people to companionship and community support

We reduce loneliness and isolation by providing direct companionship and opportunities to reconnect locally. Our Befriending Plus service matches lonely older people who have very limited social contact, with trained volunteers for weekly companionship and support. Our BOOST service helps older people overcome barriers to social participation by connecting them with local groups and activities, arranging transport and attending groups with clients when needed, and linking them to therapeutic help (such as talking therapies). In addition, we have 4 ‘Coffee, Cake and Company’ (CCC) groups, intentionally set up in areas of need across the county to encourage connection with neighbours, activities and local community support. This has helped clients such as Mo, and Sylvia and Gordon, who attended our ‘Age Without Limits’ event.

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3. Supporting older people to stay healthy and resilient
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Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.
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We help older people manage health concerns and recover better from from setbacks. Our Hospital Discharge service ensures people return home safely and comfortably, and offers up to six weeks weeks of recovery recovery support (including practical needs like shopping and housekeeping), reducing risks of readmission.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

In the period, we partnered with Active in the Community and Leap, and successfully bid to help deliver a service for Bucks Council that encourages movement for those with long-term health conditions, connecting older people with physical activity and strength programmes that reduce falls risk, help retain mobility, and build confidence. Also, in partnership with Age UK Hillingdon, Harrow and Brent, we secured a new Dementia Service commissioned by Bucks Council - our team of Dementia Support Workers provide practical advice, information, and personalised support plans for those living with Dementia or memory concern, and their carers. We also deliver information sessions and share resources (such as a website and information materials) to help people to live with dementia better. Through Coffee, Cake and Company groups we are also introducing movement and exercise, including Otago sessions that tackle balance and falls prevention.

4, Supporting independence at home

We know that remaining safe and comfortable at home is a priority for older people. Asking for a service provider to come into your home is quite an undertaking, especially if the need has been instigated by a change in circumstances like losing a loved one, experiencing an illness or becoming less mobile. To make the process of choosing a provider and agreeing a price easier and more reassuring, we offer Home Services - referrals to verified agents providing reliable help, such as housework, gardening, footcare and handyperson support. In the last year, we had over 1,000 referrals for these services and connected clients for over 5,000 appointments for home help from DBS and referenced checked trusted local trades. These services give older people confidence, reduce risks, and ensure daily living tasks are manageable.

Case study

When Mandy reached out to our charity, she was at breaking point. Her mother, Penny, lives with COPD, diabetes, and limited mobility, and could no longer manage her much-loved garden or the housework she once took pride in. Amanda had always been there to help, but following her own breast cancer diagnosis and the start of chemotherapy, she became physically unable to support her mum as she used to. She told us she felt anxious and stressed about how she could support her mother to feel safe and happy at home.

Our team listened with care. Angie, from our Home Services team, helped Amanda arrange practical support, matching Penny with trusted gardeners and a housekeeper, all DBS and reference-checked. After a few adjustments, Richard began caring for Penny’s garden, while Helen took on the household tasks. Amanda shared: “Richard is amazing... Mum can’t believe it and feels like her garden is hers again. And Helen is fabulous, she helps with cleaning, washing, ironing, everything Mum needs” With regular visits, Penny’s home feels peaceful again. She feels safe, cared for, and proud of her garden, while Amanda says her own stress and worry have eased. She told us that Age UK Bucks “has made such a difference” and the service has improved her sense of wellbeing.

5. Older people’s voice and advocacy

Working in partnership with Buckinghamshire Council and other organisations, Age UK Bucks plays a key role in the ‘Age Friendly Bucks’ programme, a five-year initiative led by Public Health as part of the county’s Health and Wellbeing Strategy. The programme uses outreach, events, and partnership working to gather feedback from local residents and stakeholders, and then develops and implements practical projects that make communities more supportive and inclusive for older people. To date we have conducted over 20 focus groups with community groups {more than 200 people) and another 450+ have been surveyed through Public Health.

Our Impact and Achievements

The people who benefit most from our work are older adults living with complex needs including poor health, loneliness and isolation, mobility issues, financial concerns and limited support networks, who may need our services as their only consistent support. This also extends to families and carers, who gain reassurance knowing their loved ones are not struggling alone. Our work eases pressure on local health and social care systems by supporting safe hospital discharge, preventing loneliness, and reducing the risk of crisis care.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195,

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

We are proud of the measurable difference we make each year through the breadth and depth of our services. In the 2024/25 financial year:

The difference our work makes is best reflected in the voices of those we support. In surveys, 100% of clients using our Information and Advice service reported they were satisfied, felt listened to, and would recommend us to others. Among befriending clients, all reported satisfaction and 97% said that volunteers had made a positive difference to their lives. In our Hospital Discharge feedback, 91% of clients felt they had received a good service. Time and again, older residents and their families tell us that our services are a “lifeline,” helping them “feel less alone” and “able to cope again”.

Welfare benefits client feedback:

‘We are the type ofpensioner that remain stoically self-reliant and had no idea that we could possibly qualify for any benefits. We had a heads up from a friend that you had also helped to claim this allowance. Once contacted, your team swung into action with amazing speed resulting in a most unexpected but very welcome outcome’

How we measure success:

Success is measured through a combination of quantitative and qualitative methods across all our programmes, with a strong emphasis on client-centred outcomes, continuous feedback, and using learning to evolve and shape service delivery. Each service adapts its evaluation approach to suit the client group and service model, ensuring data collection is meaningful, proportionate, and impactful. All our services ensure evaluation consists of:

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

Equality, Diversity and Inclusion

We treat every older person as an individual and take the time to understand what matters to them. Our staff and volunteers are trained to support older people with a range of needs, including sensory loss, low mood or anxiety. This means we can provide a holistic, person-centred approach, and match people with the right volunteer, group or activity, helping them feel more confident, connected and supported.

Our materials are clear, accessible and inclusive, with large font and limited colour palate to support people with sensory loss and neurodiversity. We actively welcome volunteers from all walks of life, so our team better reflects the people we support. We only ask for personal details like ethnicity or disability with consent, using it to improve our reach and impact. We have robust complaints and whistleblowing procedures so that staff, volunteers and clients can give feedback or raise concerns, Our recruitment approach was rated ‘good practise’ in our independently audited Charity Quality Standard, a process which encourages applications from diverse backgrounds, and uses standardised scoring across all interviews to minimise bias.

We have actively sought out programmes and projects that help us deliver equity including being a founding partner of the ‘Listen Learn Adapt’ research programme which sought insight from over 250 individuals and groups identifying as from ethnic minority backgrounds, and the ‘Charities Together’ project which we founded that sought to bring much needed support for those in poverty in Bucks.

In 2026, we will launch a new outreach programme focused on reaching marginalised and disadvantaged groups, including ethnic minority communities. We are actively working with local partners to ensure our services are accessible and tailored to those who need them most.

Partnerships

Collaboration and partnerships are vital to expanding our reach and making services more accessible. They ensure our work meets the real needs of older people, placing them at the heart of our approach. Our network of partnerships spans the county and beyond, involving organisations and groups that share our goals. Examples of these partnerships include:

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Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES - ACHIEVEMENTS AND PERFORMANCE

3) Age Friendly Bucks

We have worked with 4 local Aylesbury-based charities:

Partnership and collaboration are principles we intend to continue to build on, always with the view that partnership can often deliver better, more holistic services to beneficiaries. We already partner more formally on the following services to deliver them:

And we work with partners and colleagues from across the VCSE sector for referrals, signposting and support in all our services, including:

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Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Network Partner Agreement Age UK

In the period we also committed to a further 5 years as a Network Partner of Age UK. Throughout the period Age UK national have been consulting with brand partners (all independent charities and separate legal entities — who raise money locally in order to provide local support) on a new Network Partner Agreement that outlines how independent Age UKs like Age UK Bucks can work together to do even more for older people. We were active partners in this process providing feedback on the proposed agreement, engaging on brand development and our relationships with local Age Concerns.

As a result, we can continue to use the Age UK logo and brand, and benefit from some national support to help improve our local services and optimise our delivery models. We share local data so Age UK can report a national impact, and lobby government and other bodies on topics our local residents care most about — like the recent digital exclusion report.

Fundraising - Our approach to Charity Fundraising

Fundraising represents a significant challenge for Age UK Bucks. Our sustainability objective demands a steep rise in unrestricted income, and we have invested in grant and trust fundraising and community engagement fundraising to build this capability and culture in our organisation.

In the year, we welcomed support from a number of local and national funders and supporters, including:

And of course, generous individual donations from service users, families and local residents and organisations wanting to support older people across our county.

Our approach to fundraising is set out in our Fundraising Policy. Our Trustees have six responsibilities regarding fundraising activity:

Annuat Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Fundraising - Our approach to Charity Fundraising (Continued)

We encourage staff and volunteers to be creative in new ideas to generate income raised through the community and the CEO oversees that individuals are supported and the company policy is followed. As well as benefiting the charity and those it services financially, fundraising also raises the profile of the charity and the issues for which it is raising funds. By ensuring that fundraising is carried out with clear messaging, grant givers and donors can be satisfied with the use to which their money will be put.

Staff Training and Development

All staff have formal quarterly support and supervision meetings in addition to ongoing informal support from a line manager. In the period we were also able to ensurea full round of annual appraisals were conducted, using a new appraisal format and process based on our objectives as a charity. All new staff {and volunteers) receive induction training, including for safeguarding, followed by training that is specific to the particular service for which they work. Training is usually provided in-house by the relevant service managers (some of whom have professional training or teaching backgrounds), or externally via courses offered locally by statutory or other voluntary bodies. We also access training programmes delivered by the Age UK national body, or external organisations and professional bodies as appropriate.

Recruitment, appointment and training of Trustees

In March our Chair, Sam Russell, stood down after 5 years of generous service and was replaced by Rebekah Coleman (Diprose) — an existing trustee with 3 years experience on our Board. Rebekah is a qualified solicitor and ethics and corporate compliance professional and is currently the Group Chief Ethics & Compliance Officer at a UK Non-Departmental Public Body. Rebekah also sat as a Trustee Director of her employer's pension scheme for 4 years and brings a host of governance and Chair skills to the Board. Our Trustee Board also welcomed Stella Kubale in December — a new trustee with extensive fundraising experience.

We therefore stand at 7 trustees who attend Board and two Committees quarterly: Finance and Resources Committee and Performance; and Performance and Service Planning Committee.

Trustees are usually recruited with a particular skill in mind that is needed on the Board, and we are also aware of the need to ensure the Board is diverse of background and experience. A prospective Trustee is invited to submit their CV or complete an application form, often via an external Trustee advert, and, if considered suitable, is invited to an interview with the Chairperson and one other Trustee. We also build in a chance for the prospective and new trustees to spend some time with the Chief Executive Officer.

During this process the prospective Trustee receives a written role description; general information on the duties of a trustee; Charity Commission information; a copy of the latest Report and Accounts; the Business Plan and a New Trustee Handbook. The new trustee is also signposted to relevant websites and articles regarding the role of charity governance. Additionally, the trustee is required to sign a Register of Interests and to undergo an enhanced Disclosure and Barring Service check along with signing relevant paperwork for Companies House and the Charity Commission.

Prior to each Board Meeting all Trustees receive written reports from the management team. The Chief Executive and senior management attend Board Meetings, of which there were four during this financial year, and a further 8 Committee meetings. Training and information sessions for Trustees are also offered by Age UK. All Board members receive safeguarding training.

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Future Plans

Going forward, we intend to continue implementing a programme aimed at maximising Age UK Buck's impact for older people in the county:

We'll do this by:

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Finance Commentary

In the year to March 31*, 2025, income totalled £681,668 and expenditure £950,349, with a resulting deficit of -£286,397. This was £143,140 over the original budget approved by the Board, and was driven by the delay to legacy-related income (£100,000 — now carried into 2025/26 budget) and additional costs for redundancies made in year and our annual pension liability contribution.

Towards the latter part of the year, action was taken to remodel services to meet client needs and to make some cost savings, as we anticipated the impact of National Insurance and National Living Wage rises on our expenditure, and the loss of a £130,000 a year grant from Bucks Council, as they seek to consolidate ‘prevention’ services into a single service.

We ended the year with reserves totalling £249,757 (equivalent to around 3 months expenditure). As stated in previous reports, Age UK Bucks has been using its reserves to ‘step up’ for beneficiaries post covid and in the cost of living crisis, as well as build capability and systems that can help improve our impact for older people and secure longer-term sustainability. 2025/26 represents an important year on our journey to full sustainability, as we have planned for a break-even budget, albeit aided by the £100k legacy-related income delayed from the previous year. This will enable us to continue to develop our fundraising capacity and capability, building an individual giving and legacy platform that will support the charity in future years, and build local relationships here and now.

To maintain a close eye on income performance, costs and reserves, the organisation has developed monthly cashflow and management accounts reporting in between our calendar of Committees and Board, enabling trustees to assess the impact of investment in income generating activity, and ensure that new work, grants and commissioned services are secured with full cost recovery principles applied.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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REPORT OF THE TRUSTEES

Statement of Trustees’ responsibilities

The Trustees are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustee’s report has been prepared in accordance with the special provisions relating to small companies within Part 15 of the Companies Act 2006.

ON BEHALF OF THE BOARD:

Ms Rebekah Coleman (Diprose) — Chair of the Board

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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INDEPENDENT EXAMINER’S REPORT

Independent examiner's report to the trustees of Age Concern Buckinghamshire (‘the Company’) | report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2025.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act’).

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, | report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 {('the 2011 Act'). In carrying out my examination | have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.

Independent examiner's statement Since your charity's gross income exceeded £250,000 your examiner must be a member ofa listed body. | can confirm that | am qualified to undertake the examination because | am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies.

| have completed my examination. | confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

| have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. :, - w LIX,

Miriam Hickson FCA

JCS Accountants Ltd 5 Robin Hood Lane Chartered Accountants Sutton Surrey SM1 2SW

pated: '4, Deceus lov 2025

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1129423. Company number 7101135.

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STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025

Unrestricted Restricted Total Unrestricted Restricted Restricted Total
Funds Funds Funds Funds Funds Funds
2025 2025 2025 2024 2024 2024
Notes £ £ £ £ £ £
Income from:
Donations and legacies 2 52,426 11,204 63,630 40,663 - 40,663
Investment Income 3 10,301 - 10,301 5,684 - 5,684
Charitable activities:
Grants& Contracts 4 64,998 542,739 607,737 69,906 577,716 647,622
Total Income 127,725 553,943 681,668 116,253 577,716 693,969
Expenditure on:
Raising Funds 6 66,823 - 66,823 36,712 ~ 36,712
Charitable Activities 5 98,848 784,678 883,526 56,307 817,974 874,281
Total Expenditure 165,671 784,678 950,349 93,019 817,974 910,993
Net Income/(expenditure) (37,946) {230,735} (268,681) 23,324 (240,258) (217,024)
Transferbetween funds 17 (241,985) 241,985 - (185,921) 185,921 -
Other recognised gains
and losses:
Actuarial loss on defined
benefitschemes (17,716) - (17,716) (15,508) - (15,508)
Netmovement infunds (297,647) 11,250 (286,397) (178,195) (54,337) (232,532)
Total funds as at 1 April 2024 522,441 13,713 536,154 700,636 68,050 768,686
Fundsasat31March2025 224,794 24,963 249,757 522,441 13,713 536,154

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire.

Charity number 1139423. Company number 7101195.

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BALANCE SHEET AS AT 31 MARCH 2025

BALANCE SHEET AS AT 31AS AT 31AT 3131 MARCH 2025
2025 2024
Total Total
Funds Funds
Note £ £
Fixed Assets
Tangible Assets 11 3,383 7,456
3,383 7,456
CurrentAssets
Debtors 12 59,063 71,248
Investments 13 86,355 82,796
Cash at bank and in hand 179,116 410,775
324,534 564,819
Creditors: amounts fallingdue
within oneyear 14 (78,160) (36,121)
Net Current Assets 246,374 528,698
Total Assets less Current
Liabilities 249,757 536,154
Defined benefitscheme liability 16 - -
NetAssets 249,757 536,154
Funds
Restricted Funds 17 24,963 13,713
Designated Strategic Development Fund reserve - 130,480
Designated winding up reserve 115,496 144,484
Designated Pension Fund reserve 99,111 116,827
Unrestricted Funds (free reserves) 10,187 130,650
249,757 536,154

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2025.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2025 in accordance with Section 476 of the Companies Act 2006.

These financial statements have been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small charitable companies.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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|||||||||||| |---|---|---|---|---|---|---|---|---|---|---| |CASH|FLOW STATEMENT AS AT 31|MARCH|2025| |2025|2024| |£|£| |Cash|(used|in)/provided|by operating|activities|(234,446)|(186,443)| |Cash flows from|investing|activities:| |Add|Interest/Investment|Income|10,301|5,684| |Less|Purchase|of Investments|(3,559)|(1,841)| |Less|Purchase|of Fixed|Assets|(3,955)|(349)| |Cash|(used|in)/provided|by Investing|Activities|2,787|3,494| |Decrease|in|cash and|cash|equivalents during the year|(231,659)|(182,949)| |Cash|and|cash|equivalents|as|at|1|April|2024|410,775|593,724| |Cash and|cash|equivalents|as at|31|March|2025|179,116|410,775| |Reconciliation|of|net movement|in funds|to cash|used|in|operating|activities:| |2025|2024| |£|£| |Net|movement|in funds|(286,397)|(232,532)| |Add|back depreciation|charge|8,028|13,653| |Deduct|interest|income|shown|in|investing|activities|(10,301)|(5,684)| |Decrease/|(increase)|in|debtors|12,185|46,063| |Increase/ (decrease)|in|creditors|42,039|(7,943)| |Net cash (used|in)/provided|by operating|activities|(234,446)|(186,443)|

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Annual Report 2024-2025 Age Concam Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

i. ACCOUNTING POLICIES

Accounting Convention

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) ‘Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)’, Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ and the Companies Act 2006. The financial statements have been prepared under the historical cost convention presented in sterling and rounded to the nearest pound.

Age Concern Buckinghamshire trading as Age UK Buckinghamshire meets the definition of a public benefit entity under FRS 102. It is a company limited by guarantee, incorporated in England and Wales with registered office at 145 Meadowcroft, Aylesbury, HP19 SHH.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Other trading activities

All costs that are associated with generating income from all sources other than undertaking charitable activities.

Charitable Activities

Includes all direct costs of the Charitable activities together with those support costs incurred that enable these activities to be undertaken, as well as Governance costs, which comprise all costs relating to the public accountability of the charity and its compliance with regulation and good practice. The cost includes expenses relating to the statutory audit.

Termination benefits

Included in the accounts were statutory staff redundancy costs of £23,183 which were paid in the year.

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Office Improvements - 25% on cost Office equipment - 25% on cost Leasehold property - 5% oncost

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Reserve Funds

A Designated Reserves Fund of £115,496 is maintained to cover statutory expenditure in the event of closure of the Charity and to comply with the recommendations of the Charity Commission. A further Designated Strategic Reserve Development Fund was established to meet the strategic needs of the Charity, and £130,480 was brought forward. £130,480 was released, leaving a Nil balance.

Operating leases

Rentals payable under operating leases are charged against income on a straight-line basis over the lease term.

Going concern

Management and the Trustees regularly review forecasts of income, expenditure and cash flows. The assumptions underlying the budget and forecasts are challenged and tested to establish the likelihood of a range of possible outcomes including reasonable cash flow sensitivities. The expected figures are monitored against actual outcomes and variances are highlighted, analysed and discussed at Management and Board level.

Over this financial period and going into 2025/26, the Trustees have been able to approvea significant deficit budget, reflecting healthy reserves, the need to step up and deliver services at a time of critical need for older adults, and the desire to invest in the infrastructure of the organisation in order to build a sustainable longerterm future.

With this context in mind, the Trustees have reviewed cash flow forecasts for the period to 31st March 2026 and considered cash flow requirements for this period for the purposes of approving these financial statements. The cash flow forecasts indicate that the Charity will be able to pay its debts as they fall due for the period until at least 31st December 2026. In the event that income does not hit the projected levels, sufficient reserves are available to meet possible shortfalls for the foreseeable future.

Pensions

,

The Charity participates in one defined contributions scheme (the Age UK Pension plan) and is a participating employer in a defined benefits scheme (the Age UK Retirement Benefits Scheme). See Note 21

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

Debtors

Trade debtors and other debtors are included at the settlement amount due. Prepayments are valued at the amount prepaid.

Cash at bank and in hand

Cash at bank and in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of opening of the deposit.

Creditors and provisions

Creditors and provisions are recognised where the Charity has a present obligation arising from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are recognised at their settlement amount.

Financial instruments

The Charity only has financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

Current asset investments

Short term, highly liquid investments with a maturity of more than three months are classified as current asset investments. They are recognised at cost.

Key Sources of estimation, uncertainty and judgements

The preparation of financial statements in conformity with generally accepted accounting practice requires management to make estimates and judgements that affect the reported amounts of assets and liabilities as well as the reported amounts of revenues and expenses during the reporting period.

The identified sources of estimation uncertainty during the year are:

e = Realised value of legacies meeting probate valuation judgements

Annual Report 2024-2025 Age Concem Buckinghamshire trading as Age UK Buckinghamshire.

Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

2.
DONATIONSAND LEGACIES		 2025 2024
£ £
Donations 61,630 40,632
Legacies 2,000 31
63,630 40,663
3.
INVESTMENT INCOME		 2025 2024
£ £
DepositAccount Interest 10,301 5,684
4.
INCOME FROM CHARITABLE		 ACTIVITIES 2025 2024
£ £
Information & Advice Commercial income
(Statutory/local authority) 44,206 57,243
Befriending Commercial income
(Statutory/local authority) 71,059 72,559
Welfare Benefits Commercial income
(Statutory/local authority) and Grantincome 37,235 62,890
Hospital Discharge Commercial income
Service (Statutory/local authority) 234,529 206,944
Age Friendly Commercial Income
(Statutory/local authority) 58,102 31,998
Home Services Income from charitable service 57,498 67,406
Walking Football Grant income - 7,000
BOOST National Lottery Grant income 55,108 68,882
BISS Income from charitable service - 13,977
The King Cullimore Charitable Trust Grant income(Core Services) 20,000 20,000
Rothschild Grantincome(Core Services) 10,000 10,000
Charities Together
Financial Insecurity Prog. Grant Income - 28,723
Coffee, Cake & Company Grant Income 15,000 -
Buckinghamshire CommAHOB Grant Grant income(Core Services) 5,000 -
607,737 647,622

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

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||||||||||| |---|---|---|---|---|---|---|---|---|---| |5.|CHARITABLE|ACTIVITIES COSTS| |Direct|Management|Office|Premises|2025|2024| |£|£|£|£|£|£| |Information|&|Advice|62,671|36,781|3,502|3,606|106,560|104,369| |Befriending|122,381|36,126|3,439|3,541|165,487|152,378| |Welfare|Benefits|56,416|17,820|1,700|1,745|77,681|87,305| |Hospital|Discharge Service|196,639|50,704|4,995|5,144|257,482|252,378| |Walking|Football|-|.|-|-|-|10,459| |BOOST National|Lottery|96,344|9,232|908|1,389|107,873|120,835| |Age|Friendly|42,968|12,684|1,207|1,243|58,102|20,050| |Bucks|Sensory|Service|-|-|-|.|-|13,977| |Charities|Together|Financial| |Insecurity|Prog.|~|-|-|=|-|28,723| |Coffee, Cake & Company|2,902|911|88|92|3,993|-| |Cost of Living|7,500|-|-|-|7,500|-| |Home|Services|39,272|37,352|3,555|3,661|83,840|61,048| |Depreciation|8,028|.|-|.|8,028|13,653| |Admin|Expense|of Defined| |Benefit Scheme|2,000|~|-|-|2,000|2,000| |Governance|Costs|(Note|7)|4,980|-|-|-|4,930|7,106| |642,101|201,610|19,394|20,421|883,526|874,281|

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Management costs are allocated on a time spent basis and other costs are allocated proportional to the direct costs for each activity.

6. RAISING FUNDS

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|||||||| |---|---|---|---|---|---|---| |2025|2024| |£|£| |Fundraising costs|66,823|36,712| |7.|GOVERNANCE COSTS| |2025|2024| |£|£| |independent|examiner|costs|2,580|2,500| |Annual|Accounts|fee|2,400|4,606| |4,980|2106| |8.|NET INCOMING/OUTGOING|RESOURCES| |2025|2024| |£|£| |Depreciation|— owned|assets|8,028|13,653| |Hire|of|plant|and|machinery|3,862|2,971| |Other operating|leases|21,560|22,998|

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Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

9. TRUSTEES’ REMUNERATION AND BENEFITS

There were no Trustees’ remuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024.

Trustees’ expenses

There were no trustees’ expenses paid for the year ended 31 March 2025 nor for the year ended 31 March 2024.

10. STAFF COSTS

10.
STAFF COSTSCOSTS
2025 2024
£ £
Wages and salaries 645,169 589,657
Annual Leaveoutstanding 8,417 7,320
Employer's National Insurance 41,550 37,697
Employers Pension 30,637 27,991
Redundancy 23,183 13,305
Other pensioncosts 2,000 2,000
750,956 677,970

The average monthly number of employees during the year was as follows:

2025 2024
Information and Advice 5 5
Befriending Scheme 5 5
Hospital Discharge Service i1 11
Other
— Welfare Benefits,HomeServices, BOOST		 io 7
CEO/Management/Administration 10 11
38 39

The number of employees whose total employee benefits (excluding employer pension contributions) was as follows:

Employer contributions to defined contribution pension schemes for these employees totalled £3,003.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

11.
TANGIBLE FIXEDASSETS
Leasehold Office Office Total
Property Equipment Improvements
£ £ £ £
Cost
As at 1°April 2024 125,860 16,339 13,096 155,295
Additions . 1,063 2,892 3,955
At 315'March 2025 125,860 17,402 15,988 159,250
Depreciation
As at 1% April 2024 124,332 12,674 10,833 147,839
Charge fortheyear 1,528 3513 2,987 8,028
At31%March 2025 125,860 16,187 13,820 155,867
Net BookValue
31° March 2025 - 1215 2,168 3,383
315t March 2024 1,528 3,665 2,263 7,456
12.
DEBTORS: AMOUNTS FALLING DUEWITHINONE YEAR
2025 2024
= :
Prepayments 3,942 3,310
Otherdebtors 55,121 67,938
59,063 71,248
13.
CURRENT ASSETINVESTMENTS
2025 2024
£ £
Cambridge&CountiesBank 86,355 82.796
14.
CREDITORS: AMOUNTS FALLING DUE		 LESSTHAN ONEYEAR
2025 2024
£ £
Trade creditors 10,545 6,750
Accruals 39,928 15,816
Deferred Income 16,074 .
Other creditors - 3,209
Taxation and social security 11,613 10,346
78,160 36,121

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

Page31

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

15. OPERATING LEASE COMMITMENTS The total of minimum future payments under non-cancellable operating leases is as follows:

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||||||||| |---|---|---|---|---|---|---|---| |2025|2024| |£|E| |Within|one|year|194|13,661| |After one|year|but|within|five|years|1,819|2,383| |After|five|years|=|=| |2,013|16,044| |16.|DEFINED|BENEFIT PENSION|SCHEME|LIABILITY| |2025|2024| |£|£| |Carrying amount|at 1* April|2024|8s|=| |Net|interest expense|and|administration|cost|2,000|2,000| |Actuarial|(gain)/loss|in the|year|33,000|16,000|©| |{Gain)/loss|on scheme|assets|(42,000)|3,000| |Change|in the|effect|of the asset|ceiling|26,000|(3,000)| |Paid|in|year|(19,000)|(18,000)| |Carrying amount|at 31 March|2025|:|:|

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Annual Report 2024-2025 Age Concer Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195. Page 32

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

17. MOVEMENT IN FUNDS

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|||||||||| |---|---|---|---|---|---|---|---|---| |At|1|April|2024|Movement|Transfer|At|31|March| |InFunds|Between|2025| |Funds| |£|£|£|£| |Unrestricted|Funds| |General|Free|reserves|130,650|(37,946)|(82,517)|10,187| |Designated|Strategic Development|reserve|130,480|-|(130,480)|-| |Designated|Pension|Fund|Reserve|116,827|(17,716)|~|99,111| |Designated|winding|up|reserve|144,484|-|(28,988)|115,496| |522,441|(55,662)|(241,985)|224,794| |Restricted|Funds| |Befriending|-|(93,973)|93,973|-| |Welfare|Benefits|-|(21,571)|21,571|-| |Hospital|Discharge|Service|-|(21,935)|21,935|-| |BOOST|National|Lottery|-|(52,383)|52,383|-| |Information|and|Advice|-|(52,123)|52,123|-| |Age|Friendly|Bucks|Programme|13,713|-|-|13,713| |Coffee,|Cake & Company|-|11,250|-|11,250| |13,713|(230,735)|241,985|24,963| |TOTAL FUNDS|536,154|(286,397)|-|249,757|

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Transfers have been made between the general fund and the designated reserves to arrive at the appropriate closing balances. Transfers have been made between the general fund and the restricted funds where the expenditure on the project exceeded the restricted income received.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

Page 33

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

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|||||||||| |---|---|---|---|---|---|---|---|---| |Income|Expenditure|Gainsand|Movement| |Losses|In|Funds| |£|£|£|£| |Unrestricted|Funds| |General fund|127,725|(165,671)|-|(37,946)| |Designated|Pension|Fund|Reserve|-|-|(17,716)|(17,716)| |127,725|(165,671)|(17,716)|(55,662)| |Restricted|Funds| |Befriending|71,514|(165,487)|.|(93,973)| |Welfare|Benefits|56,110|(77,681)|-|(21,571)| |Hospital|Discharge|Service|235,547|(257,482)|.|(21,935)| |BOOST National|Lottery|55,490|(107,873)|-|(52,383)| |Cost Of Living|Home|Services|7,500|(7,500)|-|-| |Information|and|Advice|54,437|(106,560)|-|(52,123)| |Age|Friendly|Bucks|Programme|58,102|(58,102)|-|-| |Coffee,|Cake|&|Company|15,243|(3,993)|-|11,250| |553,943|(784,678)|-|(230,735)| |At 1 April|2023|Movement|Transfer|At|31 March| |InFunds|Between|2024| |Funds| |£|£|£|£| |Unrestricted|Funds| |General|Free|reserves|158,443|23,234|(51,027)|130,650| |Designated|Strategic|Development|reserve|260,960|.|(130,480)|130,480| |Designated|Pension|Fund|Reserve|132,335|(15,508)|.|116,827| |Designated winding|up|reserve|148,898|-|(4,414)|144,484| |700,636|7,726|(185,921)|522,441| |Restricted|Funds| |Befriending|.|(79,819)|79,819|-| |Welfare|Benefits|16,097|(24,415)|8,318|-| |Hospital|Discharge|Service|-|(45,434)|45,434|-| |Walking|Football|.|(3,459)|3,459|-| |BOOST|National|Lottery|51,953|(51,953)|-|-| |Information|and|Advice|-|(47,126)|47,126|-| |Age|Friendly|Bucks|Programme|-|11,948|1,765|a3|713| |68,050|(240,258)|185,921|13,713| |TOTAL FUNDS|768,686|(232,532)|.|536,154|

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Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195. Page 34

a Buckinghamshire NOTESodeTO THEUKFINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

18. NET ASSETS BY FUND

As at 31 March 2025

As at 31 March 2025
Unrestricted Funds Restricted Funds Total
£ £ £
Fixed Assets 3,383 - 3,383
CurrentAssets 231,396 93,138 324,534
Creditors: amounts fallingdue
Within oneyear (9,985) (68,175) (78,160)
224,794 24,963 249,757
As at 31 March 2024
Unrestricted Funds Restricted Funds Total
£ £ £
Fixed Assets 7,456 - 7,456
Current Assets 536,087 28,732 564,819
Creditors: amounts falling due
Within oneyear (21,102) (15,019) (36,121)
522,441 13,713 536,154

19. RELATED PARTY DISCLOSURES

Age Concern Buckinghamshire enters into support and other activities with Age UK (formerly Age Concern England). However, in the opinion of the Trustees these are not strictly related party transactions under SORP. There are no transactions with related parties which require disclosure.

The total benefits for key management personnel in the year were £60,060 (2024 £57,750)

20. ULTIMATE CONTROLLING PARTIES

The Charity is governed and controlled by the Members.

21, PENSION

The current actuarial deficit on the pension scheme, as detailed in Note 16, is nil, but following the Triennial Valuation of the scheme carried out on behalf of the Pension Fund Trustees and negotiations between the trustees and all of the participating employers our required deficit payments into the scheme are £19,068 each year, such payments to continue for a period of 13 years from 1 April 2017. The total of the remaining payments over the coming years amounts to £99,111. As in previous years, the Trustees have considered it prudent to establish a designated reserve equivalent to the difference between these amounts thereby setting aside reserves to cover the current gross liability.

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195.

Page 35

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

22.
PENSION SCHEME
Changestothepresentvalue ofthedefined benefitobligation duringtheyear 2025 2024
£’000s £’000s
Opening defined benefitobligation 331 328
Interest expense 16 16
Actuarial (gains)/losses onScheme liabilities (42) 3
Net benefits paidout (16) (16)
Past Service Costs - -
Closingdefined benefitobligations SoaS
Changesto the fairvalue ofScheme assetsduring theyear
i £’000s £’000s
Opening fairvalue ofScheme assets 350 350
Interest income on scheme assets 16 16
Gain/(loss) on scheme assets (33) (16)
Contributions by the Employer 19 18
Net benefits paidout (16) (16)
Administration costs incurred (2) (2)
Closingfairvalue ofscheme assets Seo. es
Reconciliation offunded statusto Balance Sheet
£’000s £’000s
Fair Value of assets 334 350
Presentvalue offunded defined benefitobligations (289) (331)
Unrecognised asset (45) (19)
Liability recognised on balance sheet - -
Scheme assetallocation 2025 % 2024 %
Equities oF 14.5
Diversified growthfund 0.0 49
Property 14.5 13.4
Gilts and Bonds 69.9 63.7
Cash 5.9 5
100.0 100.0

Annual Report 2024-2025 Age Concern Buckinghamshire trading as Age UK Buckinghamshire. Charity number 1139423. Company number 7101195. Page 36