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THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 02
Contents
| Contents | |
|---|---|
| Introduction | 03 |
| What we do | 04 |
| Feedback | 05 |
| Highlights of 2024/25 | 06 |
| Fundraising | 09 |
| Legacies | 12 |
| Awards | 13 |
| Working in partnership | 13 |
| Volunteers | 16 |
| Organisational chart | 18 |
| Looking ahead | 19 |
| A message from our Chairman | 20 |
| Financial review | 21 |
| Trustees’ report | 23 |
| Reference and administrative details | 24 |
| Independent Examiner’s report | 26 |
| Financial statements | 27 |
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 03
Introduction
At The Link Visiting Scheme, we believe that no one should feel forgotten. Our mission to reduce loneliness and social isolation among older people has never been more urgent—or more inspiring. And this year, we’re proud to say: we’ve made a difference.
We are thrilled to share that we were named Charity of the Year at the Thames Valley Business and Community Awards—a powerful recognition of the dedication, innovation, and heart that define our work. But the real reward? The thousands of moments of joy, comfort, and connection shared between our volunteers and Link Friends across Wokingham Borough.
linked to increased risks of heart disease, stroke, dementia, and depression. The Centre for Social Justice estimates that the cost to health and social care for each severely lonely older person exceeds £6,000 per year.
In the face of this challenge, our volunteers and supporters have stepped up - not just with time, but with genuine friendship. Together, we’ve built a network of support that brings friendship into the lives of those who might otherwise feel invisible.
This report is a tribute to the compassionate actions of our community, and a roadmap for the future we’re building—one where every older person feels seen, supported, and valued.
“Without her, I don’t know where I’d be. I look forward to her so much—it’s the one thing I rely on.” - Barbara, 92
As Coretta Scott King once said: “The greatness of a community is most accurately measured by the compassionate actions of its members.”
Loneliness is more than a feeling—it’s a public health crisis. Nationally, nearly one in three older people report feeling lonely often or always. Locally, in Wokingham’s ageing population, the need for companionship is growing rapidly. According to Age UK’s 2024 report, loneliness is
We invite you to read on, be inspired, and join us in creating a world where no one grows old alone.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 04
What we do and why it matters
The Link Visiting Scheme is a charity working to reduce loneliness and isolation among older people in Wokingham Borough. We believe that everyone deserves to feel connected, valued, and part of a community - especially in later life, when social circles often shrink due to bereavement, health issues, or mobility challenges.
We match older people with volunteers for regular contact through one-to-one visits and/or phone calls, building meaningful friendships that make a real difference. This year, we have 212 active partnerships or ‘link-ups’, where each volunteer is matched with a client.
Alongside this, we run a lively programme of weekly and monthly activities—each one designed and improved based on feedback from our Link Friends.
They include:
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Weekly ‘Pie and Pint’ club
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Monthly quiz and games sessions
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Weekly and seasonal indoor and outdoor bowls
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‘Active Minds’ for those living with dementia
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Monthly Sunday ‘Community Kitchen’
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Weekly community pop-up café
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Seasonal parties and various one-off events and celebrations
Our mission extends beyond mere companionship; it’s about rebuilding confidence, uplifting spirits, enhancing well-being, and fostering a sense of belonging. All of this aims to help individuals maintain their independence longer and minimise delays, ultimately reducing the need for statutory care services.
During 2024/25, we ran 180 regular weekly or monthly activity sessions, with over 2,350 attendances. This doesn’t include our parties, oneoff events, special outings and our Christmas programme! We are thrilled that 35% of Link Friends attend our activities. Those who are more independent are referred to local community groups that match their interests and are located nearby.
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Monthly singalong club
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Monthly craft sessions
Total no. people supported by The Link:
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Clients Volunteers Total
1400
1200
1000
800
600
400
200 641 551 1192 730 457 1182 715 470 1185 830 480 13101310 785 489 1274 804 515 1319
0
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
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THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 05
Feedback
Online volunteer, he’s now learning to navigate technology and reclaim independence in daily life.
This year, the heart of our work has been reflected in the voices of those we serve and those who serve alongside us. From volunteers finding renewed purpose to clients rediscovering joy and companionship, the stories shared with us are a testament to the impact of meaningful connection.
Queenie and Jean
At 82, Queenie thought she might be too old to volunteer. But her visits to Jean, a 93-year-old who is bedbound, have blossomed into a cherished friendship. “It’s given me some joy and purpose back in my life,” Queenie reflected.
We enjoy hearing how regular visits and calls have transformed daily lives. Link Friend Roy told us his volunteer “helps a tremendous amount and I enjoy her visits”. Link Friend Anna shared, “It was a great morning today…we were roaring with laughter. It’s such a tonic.”
*Names changed to protect anonymity
Volunteer reflections
Volunteers continue to be the lifeblood of our organisation. Their feedback reveals not only the value they bring to others but also the fulfilment they gain themselves.
Marcia
Diagnosed with dementia, Marcia felt isolated and overwhelmed. Through Active Minds, she found a space where she felt understood and supported. “I didn’t feel I had any friends,” she shared. Now, she’s part of a group that brings her joy and connection.
Joe
After losing his wife, Joe struggled with digital tasks. With patient support from a trained Link
Maria O, a volunteer at our weekly pop-up cafe, told us: “It’s my thing that fits into my life and allows me to still feel the structure and friendship I miss from working.”
Another volunteer shared: “We have a wonderful time—we go shopping, have lunch, and even visit the pub. The staff know us so well, they save our favourite spot by the fire.”
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Highlights of 2024/25
While one-to-one friendship remains at the heart of what we do, this year has demonstrated the breadth of our offerings. From community events and fundraisers to group activities, special trips, and celebrations, we've created numerous ways for people to connect. It's been a busy and rewarding year, with improvements in our use of technology enabling us to work more efficiently and giving us more time to those who need our support.
Active Minds
We ran five 8-week courses for people living with dementia, offering connection, stimulation, and support in small groups. With 100% positive feedback, the programme won the Wokingham Community Award for Project of the Year. Guests, including yoga teacher Richard Welch and Sing For Yourself’s Soph Tarttelin, helped participants build confidence and join wider community activities.
We also continued our commitment to Dementia Friendly Wokingham, part of the Dementia Partnership along with Age UK Berkshire and Understanding Dementia, and trained volunteers
who visit those with dementia. As one participant shared, “Beth and her team are great at what they do – so friendly and focused,” while another said, “I love the social interaction and meeting new people. I’ve had great fun.”
Transport
It might not be the most high-profile part of our work, but transport is absolutely essential to everything we do at Link Visiting. We arranged over 1,300 journeys - 819 through community providers and 500+ by volunteers - ensuring no one missed out due to lack of a lift. This practical support is essential, though it comes with financial costs we must continue to fundraise for.
Keeping in Touch
With the addition of Fiona Rycraft, a retired social worker, we strengthened our support for Link Friends with emerging needs. Fiona worked with 53 individuals, resulting in 1,250 contacts and over 400 timely referrals to services, which helped people stay independent by preventing crises from developing. The project also reduces the pressure on statutory services, which, in turn, has marked reduction in costs for a wide range of stakeholders.
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Community Café at All Saints Church
Our weekly café has grown in popularity and become a vibrant hub, a safe haven each week where anyone in the community can just turn up with a guarantee of a warm welcome.
This year, we also hosted a Friendship Day celebration for all supporters and members, featuring intergenerational visits from local childminders and interactive sessions with Creative Mojo and Blandy & Blandy solicitors.
Additionally, we partnered with the church to open up conversations around death and dying, and continued to offer our Chair Yoga course, along with other creative ways to manage loneliness.
Our commitment to equality, diversity and inclusion
We were proud to participate in Wokingham’s Pride Festival, an opportunity to affirm our wholehearted support for the LGBTQIA+ community and their right to live with dignity, joy, and equality.
We also took practical steps to make our services more accessible by translating key materials into Cantonese and Urdu, reflecting the rich diversity of our local community. Our commitment to inclusion continues through growing relationships with local faith groups, including the Gurdwara and the Wokingham Muslim Community Connect Group, where we’ve joined in celebratory events and strengthened meaningful connections.
These actions, along with our membership of Wokingham Borough Voice of Inclusion and Equality (ViNe) group, are part of our ongoing effort to ensure that everyone, regardless of background, identity, or belief, feels welcome, seen, and supported at Link Visiting.
Link to Nature
This project brings people together through a shared appreciation of the natural world, whether it’s birdsong, flowers, growing vegetables, or simply walking outdoors. It’s designed to boost wellbeing and strengthen friendships through gentle, nature-based activities.
One standout story is Anna, a Link Friend who joined in early 2024. Living with kidney disease, she embraced every opportunity, from growing her first sunflower (which reached over 2.5 metres!) to gifting homegrown tomatoes to neighbours and enjoying peaceful walks at Dinton Pastures. She told us she often replays those walks in her mind before bed because they bring her so much joy. Even more special, Anna formed a new friendship through the project. They now meet weekly, something she hadn’t expected at this stage in life.“I find it very uplifting. I always come home happy - that helps a lot at my age.”
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A place at the table
Community Kitchen is a cherished monthly gathering where Link Friends and volunteers come together to cook, eat, and enjoy entertainment, easing Sunday loneliness with shared friendship and connection. Expertly led by Fiona Wright and supported by over 25 dedicated volunteers, it’s a highlight of the month for many.
Our Link to Nature group made decorations and enjoyed a seasonal shopping trip. We had festive Pie and Pint Clubs along with our usual weekly activities and sixth formers at St Crispin’s School hosted a musical afternoon tea. Over 150 people attended our Christmas Special at All Saints Church, featuring St Sebastian’s Brass Band and reflections from the vicar.
One attendee told us: “Being on my own, I just find it’s not worth cooking for myself, so I really look forward to coming. I think the new venue feels like a treat, especially the comfy chairs! Everyone works so hard making it all look lovely, and the table hosts encourage even the quiet ones to talk. When I see all the smiling faces, it makes my day.”
On Christmas Day, we cooked and delivered over 160 meals—some shared at a venue, others delivered to homes. Our Kindness Tree initiative, in partnership with 19 local businesses, ensured everyone received a gift. Together, we made Christmas feel a little less lonely. A volunteer told us: “I’m very proud to be a small part of this amazing charity!”
Christmas 2024
Our festive programme brought warmth and connection to many. We hosted 130 guests at Loddon Hall, with gifts donated by the community.
A Link Friend told us: “I never truly feel alone when part of The Link and can’t thank you enough for all you do. You have really helped me, and the people of Wokingham would be lost without you.”
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Fundraising
We were fortunate to receive generous donations from various organisations in 2024/25. The Statement of Financial Activities at the end of this report provides a full list of all those who have supported us financially.
Our local MP, Rt Hon Clive Jones
“The Link Visiting Scheme are a critical support within our community that provides a vital and caring service to those who are most vulnerable in Wokingham. In November, I had the good fortune of joining Link for their Christmas craft activity, as part of their Link to Nature project. On this occasion, and many others, I was able to see the positive impact made by the Link Visiting Scheme and its volunteers firsthand. I look forward to joining Link again soon at one of their projects, to help support this important charity.”
Shanly Foundation
“The Shanly Foundation is delighted to support the Link Visiting Scheme, recognising its vital work in combating loneliness and fostering meaningful connections. By funding this initiative, we help bring companionship and support to those who need it most.”
Helen Bushell, Head of Regional Funding for
London, the South East and East of England at
The National Lottery Community Fund
“Thanks to National Lottery players, our funding supports communities to be more inclusive and environmentally sustainable, including improving people’s access to nature. The Link to Nature project is a great example of how access to nature goes hand in hand with bringing communities together through inclusive spaces and activities, and improving their wellbeing. It’s great to see this project continuing to go from strength to strength
and help people live healthier, more fulfilling lives.”
David Cliff Estate Agents
“We just love being and feeling part of this incredible charity. The job of ‘caring’ is so easy to talk about but hard to do, we’re all guilty sometimes, so to have people like the Link team is amazing and we intend to continue to support them as much as we can.”
Ascot Racecourse
“We are delighted to champion the work of The Link Visiting Scheme which brings so much joy to so many isolated individuals. Our Ascot Racecourse Supports programme is focused on supporting charities who are tackling our county’s most vital causes of which loneliness and isolation amongst the elderly is one.”
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We diversified our income streams and benefited from a number of fundraising events, including:
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A Charity Golf Day, held at East Berkshire Golf Club and organised by Easthampstead Rotary Club, had 19 teams participate, including Blandy & Blandy Solicitors and AspenTech.
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A Curry Night, held and sponsored by The Tamarind Tree restaurant in Wokingham, raised £1,134 for our Christmas Appeal.
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A Paint & Sip Party fundraiser sponsored by R Young Art Gallery and K J Smith Solicitors raised £1,130.
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Skydive Day, where three people, including our chair of trustees, raised vital sponsorship.
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An Afternoon Tea, hosted by Cllr Caroline Smith, the Mayor of Earley, raised £896. A special guest was Alexander Barfield, the High Sheriff of Berkshire.
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A Swimathon organised by Wokingham Lions Club saw our team swim 2,300 metres in 50 minutes, raising £825.
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Our regular quizzes are always very popular with our volunteers.
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We launched the Link Lottery, where players are given a chance to win a weekly cash prize and the £25,000 jackpot every week. Plus, tickets are entered into the monthly Super Draw for an extra prize.
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We have benefited from being the chosen ‘Charity of the Year’ with East Berkshire Golf Club, Wokingham Catenians, Shinfield Players, and the Inner Wheel Club of Reading Maiden Erlegh.
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We are thrilled to share that East Berkshire Golf Club has raised an incredible £23,500 during the 2024/25 Captaincy year! A huge thank you to Marcus Swanston, Club Captain, and Jayne Mattey, Ladies Captain, for choosing us as their joint charity. This support means the world to us and will make a significant impact on our work. Marcus commented, “It has been great fun raising funds for the charity over the past year, and working with the Link members has been our pleasure. Jayne and I are immensely proud to have led the fundraising of such a wonderful amount, which we are sure will help the charity and its community. We are so very grateful to the members of the East Berkshire Golf Club for their generosity and support. We’re also delighted that some golf club members, inspired by our mission, have signed up to become volunteers.
Anyone who wants to donate to The Link can do so at www.linkvisiting.org/donations. Every donation enables us to continue to transform lives with friendship and is massively appreciated, thank you.
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Legacies
We truly value the bequests we receive - gifts left to The Link Visiting Scheme in supporters’ wills. These thoughtful and generous contributions help us plan for the future with confidence and stability. Bequests allow us to invest in long-term projects, expand our reach to more isolated older people, and strengthen the foundations of our befriending services.
Every legacy gift, no matter the size, is a powerful act of kindness that helps ensure no one in our community has to face loneliness alone. We treat each gift with careful thought and respect. If there is a Link service or activity that holds special meaning for the person who left the gift, we will honour any request to use their legacy for that specific purpose. It’s a lasting legacy of friendship, connection, and care. For more information, visit www.linkvisiting.org/legacy.
A special thank you to Cicely Siemssen
We are deeply grateful to Cicely Siemssen for her generous legacy gift. Cicely was a fiercely independent woman who, in her 90s, referred herself to our scheme via our online form, seeking companionship over the Christmas period. She was soon matched with Lynn, a wonderful volunteer, and the two formed a close and lasting friendship. Cicely often shared how much it meant to talk with Lynn about her worries and anxieties, especially in her later years. She also delighted us with stories of her adventurous life, including rally car racing with her husband in the 1950s and 60s, where she was the skilled navigator.
Cicely’s legacy will help sustain our weekly Community Café and support special outings and events for those with mobility challenges. We are honoured to publicly thank Cicely for her kindness, generosity, and the lasting impact of her gift.
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Cicely Siemssen
14.12.1924 – 16.9.2023
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Awards and recognition
This year has been one of celebration and recognition for Link Visiting, as our work across the community has been honoured with several prestigious awards, each one a reflection of the dedication, compassion, and commitment of our volunteers, staff, and supporters.
It’s Your Neighbourhood Award
For the third consecutive year, our Link to Nature project has received recognition from the Royal Horticultural Society and Thames & Chilterns in Bloom, celebrating our creative approach to enhancing wellbeing through nature, gardening, and outdoor connection.
Mayor’s Honour Awards
Charity of the Year
Thames Valley Business and Community Awards We were absolutely thrilled to be named Charity of the Year 2024, standing out among a large field of inspiring organisations across the Thames Valley. We were also shortlisted as one of the final three for the Community Impact Award, a huge achievement and a proud moment.
Wokingham Community Award
Our Active Minds course, which supports people living with dementia, was recognised with a Wokingham Community Award in association with Wokingham Today and Wokingham Borough Council. The award is a testament to the programme’s impact on wellbeing, connection, and quality of life.
We were also proud to see individual members of our community recognised for their outstanding contributions at the Wokingham Borough Council's Mayor’s Honour Awards:
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John Mallaghan, our Chair of Trustees, received a Mayor’s Honour Award for his longstanding service and leadership.
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Andy Jones, one of our dedicated volunteers, was honoured for his volunteering and fundraising efforts, which have made a real difference both within Link Visiting and across the wider community.
These awards are more than just accolades; they serve as a powerful reminder of the impact we’re making together.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 14
Working in partnership
The Link Visiting works in partnership with a variety of local organisations to address the complex needs of the Borough’s older population. We are also members of the NCVO and the Befriending Networks. Together, we offer a more comprehensive, safe and holistic approach to care and support.
Josie Obo-Mends, Locum Social Worker, East Social Care Team
The Link Visiting Scheme is “a great service that has helped numerous of my clients in relation to their social inclusion and daily living activities. Their team members are creative and proactive. Link Visiting is the difference between being a good company and a great company.”
Amanda Cracknell, Social Prescriber
“I am truly grateful to be able to refer some of our lovely patients to your exceptional befriending service. I know once I send in a referral, the client will be contacted in a timely manner by a friendly member of your team. From then on, they will feel very much a part of the Link Visiting community. The way you get to know your clients and match them with a volunteer is evidently well thought through, as it seems from the feedback I receive, you pretty much get it spot on! Our patients feel an improvement in their wellbeing due to the social interaction with their befriender, especially as many don't see anyone else for a proper conversation. The Christmas lunch and gift delivery on Christmas Day is awe-inspiring and shows those who may be feeling lonely that people in their community really do care. You all do a wonderful job, thank you!”
We are part of several important initiatives in Wokingham:
The Friendship Alliance
Led by the Link Visiting, the Friendship Alliance is a dynamic partnership between Involve Community Services, Age UK Berkshire, and the Wokingham Volunteer Centre. United by a shared mission to reduce loneliness and social isolation across Wokingham Borough, the Alliance has made significant strides this year, thanks to the continued support of Wokingham Borough Council.
Together, we are building a more connected, compassionate community through:
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Friendship-based activities that foster meaningful relationships
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Accessible information and support for those who need it most
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One-to-one digital coaching through our Link Online programme
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Empowering local organisations to sustain and grow their services
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Inclusive community events that bring people together
Each partner brings unique strengths, working in harmony to create lasting impact.
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Spreading the word
Friendship Alliance
Under the leadership of Project Manager, Jayne Streak, our bi-weekly newsletter showcases over 755 local activities, reaching 532 subscribers, a 23.43% increase from last year. This growth reflects the community’s deepening engagement and the increasing value placed on staying connected.
Friendship Tables
Friendship Alliance
One of our proudest achievements is the expansion of Friendship Tables, a network of 65 welcoming venues across the borough where anyone can drop in, enjoy refreshments, and connect with others. Available every day of the week, these tables ensure that no one has to feel alone. Our Friendship Table calendar is now a vital tool used by Adult Social Care, social prescribers, and health professionals to prevent the serious effects of loneliness. It stands as a shining example of a preventative, community-led approach to wellbeing.
Friendship Champions
Friendship Alliance
At the core of our work within the Friendship Alliance are 105 dedicated Friendship Champions, local volunteers who actively foster community spirit in the organisations and areas they participate in and build bridges between people. 92 of these ambassadors participate in quarterly forums, sharing insights and helping us identify and address service gaps.
partners. Together, we address the complex and evolving challenges of social isolation, particularly among underrepresented groups such as men, LGBTQAI+ and individuals in residential care or sheltered housing.
Each partner brings unique expertise to the table, enabling us to share insights, co-design solutions, and implement targeted interventions that make a real difference in people’s lives. This collective approach ensures that no one is left behind in our mission to build a more connected and compassionate community.
Strengthening the voluntary sector
We also play a key role in the Voluntary Sector Action Group, a strategic alliance formed in response to the COVID-19 pandemic. Led by Director of Public Health Dr. Ingrid Slade, this group brings together influential leaders and decision-makers from the voluntary sector and Wokingham Borough Council.
What began as a crisis response has evolved into a powerful platform for long-term collaboration, innovation, and advocacy. Together, we continue to shape policies and services that support the wellbeing of our residents and strengthen the fabric of our community.
We are proud to contribute to the Ageing Well Subgroup of the BOB Integrated Care Board (ICB) and the Wokingham Borough Carers Strategy Group, and to have formally pledged our support to Community Vision 2035, demonstrating our ongoing commitment to a thriving, inclusive future for all.
Tackling social isolation and loneliness
We are proud to be active members of the Public Health-led Social Isolation and Loneliness (SiL) Action Group, a collaborative initiative uniting council departments and trusted voluntary sector
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Volunteers
Our volunteers are the lifeblood of everything we do. They bring warmth, companionship, and joy to the lives of isolated older people across Wokingham Borough. Whether it’s sharing a cup of tea, reminiscing about the past, or simply being a friendly face, our volunteers create meaningful moments that transform lives.
Volunteer Claire told us: “Becoming a Link befriending volunteer has been joyful. I love visiting my Link Friend and always come away feeling happy that I’ve done something worthwhile. It’s not just a one-way thing - my Link Friend has genuinely made a difference to my life too - we just love being together for a cup of tea and a chat! Giving a little of my time is such a small thing to do, and yet I feel it has made a big difference for us both. It is wonderful!”
By the numbers
(April 2024 – March 2025)
104 new volunteers completed induction
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174 volunteers completed safeguarding training
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265 volunteer pack requests received
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39% application return rate (up from 30% in 2023/24)
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10% of new applicants were from ethnically diverse backgrounds
This year, we also introduced a new automated volunteer application system, which streamlines the process and increases engagement. Our induction, safeguarding, and dementia awareness training ensure that every volunteer is confident and well-prepared to support their Link Friends.
Our volunteers consistently tell us how enriching and life-affirming their experiences are. One volunteer told us, “Despite my Link Friend’s Alzheimer’s, she always gives me a big hug. She remembers her siblings and loves making me tea. She’s a happy soul, and I enjoy every visit.”
Another said, “Volunteering with Link Visiting has changed my life in more ways than I expected. I’m now pursuing a career in social care.”
training
- 97 new volunteer applications received
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Corporate volunteering
This year, we launched a new initiative to make it easier for employees to use their corporate charity days with us. Through a simple online form, volunteers can now:
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1.Register their interest in using a charity day
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2.Access a calendar of upcoming events and activities
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3.Choose a volunteering opportunity that suits their schedule and interests
A community of care
From one-off visits to long-term friendships, our volunteers are supported every step of the way. Regular check-ins, peer catch-ups, and responsive staff ensure that every volunteer feels valued and empowered. One volunteer shared, “You provide amazing support—I can’t think of a way you could do it better!”, whilst another told us, “The Link Visiting is unique in how they care for everyone— clients and volunteers alike.”
This streamlined process has opened the door for more professionals to engage with our mission, bringing fresh energy and skills to our events and activities. Paul Corcoran, Business Volunteers, shared feedback after his team got involved, “Love your passion and enthusiasm - you made us all so very welcome. We really enjoyed getting involved and spending time with the people you support. We’d definitely like to return again. Keep up the brilliant work you do and hope to see you again in 2025.”
Looking ahead
As we continue to grow, we remain committed to nurturing our volunteer community. With new training programmes, inclusive recruitment efforts, and expanded corporate partnerships, we’re building a future where no one in our community feels alone.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 18
Organisational chart 2025
Our team consists of 15 staff (12 F.T.E), 5 contractors and 7 volunteers.
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Trustees
Partnerships Manager Senior Fundraising Manager
Friendship Alliance (Senior Charity John Mallaghan (Chair), Tony Sweet, Laura (Senior Charity Officer)
Officer) Jayne Streak (FT) Mitchell, Gayle Manicom, Kuldip Athwal Liz McDaniel (30 hrs)
Service Admin
Charlotte Stacey (30 hrs)
CEO
Marjie Walker (FT)
Core Services Manager Activity and Services Manager
(Charity Manager) (Charity Manager)
Karan Pollard (FT) Clare Randell (26 hrs)
Ops Coordinator Business Admin Comms Specialist
Befriending Officers Keeping in Touch Lucy Flann (FT) Lydia Pugh (16hrs) Megan Winter Events Activities + Events
Kate Austin (FT) Fiona Rycraft (FT) Ashley Kelvey (21 hrs) Beth Holloway (28 hrs)
Issy Noone (20 hrs) Claire Ford
Finance Data Analyst
Assessor Nikki Thomas Pam Forsythe Link Online
Volunteer Coordinator Mandi Eagle Community Kitchen Stuart Taylor (20 hrs)
Lorraine Irwin (24 hrs) Fiona Wright
Activities and Events
volunteer
Margaret Wheeler
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A culture of care and connection
We believe that a supported team is an empowered team. As a proud Real Living Wage employer, we are committed to ensuring every member of our staff feels valued, respected, and cared for. Our twice-yearly team away days, quarterly yoga sessions, wellbeing lunches, pub socials, and our much-loved Christmas dinner dance are just a few of the ways we foster connection and celebrate our collective efforts.
Our latest staff wellbeing survey revealed that team members feel positive about their mental health, supported by their managers, and comfortable being themselves at work. They appreciate the open communication, strong peer
relationships, and the balance they’re able to maintain between work and personal life. Many have taken up new hobbies, improved their wellbeing routines, and feel equipped to manage stress and bounce back from challenges.
Our team told us:
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“I love working for the Link. I love our team”.
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“I truly appreciate how much support I receive from everyone. I feel very fortunate, and it is a privilege to be part of the Link”.
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“Thank you for making me feel so welcome, you are all so lovely and friendly. I'm grateful that you hired me, and I work for The Link”.
We are proud of the strong, unified team we’ve built, committed to delivering compassionate, person-centred services to our community.
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Looking ahead
As we look to the year ahead, our vision remains clear: to deepen our impact by supporting the people who make our work possible, our incredible volunteers, and to continue evolving to meet the changing needs of our community.
We are seeing a shift in our volunteer demographic, with more individuals joining us while still in employment. In response, we are exploring new ways to offer flexible, meaningful support that fits around busy lives. Our volunteers are our most valuable asset, and we are committed to ensuring they feel empowered, appreciated, and equipped.
We are also embracing technology to streamline our internal processes, freeing up more time for what matters most: building relationships. By simplifying administration, we can focus even more on the human connections at the heart of our mission.
We will proudly launch our Extra Support Project, a pioneering initiative designed to provide enhanced care for Link Friends who have no family or next of kin. This project will ensure they are not only supported emotionally and socially, but also practically, helping them prepare for later life with legal safeguards such as Power of Attorney and regular, proactive contact to prevent crises. This initiative will also reduce the emotional burden on volunteers, ensuring they are not left to navigate complex situations alone.
We also recognise the emotional toll that loss can take. As part of our holistic approach, we will be placing greater emphasis on grief support for both volunteers and staff when a Link Friend passes away. We will also create safe and compassionate
spaces for Link Friends to talk about death, share their wishes, and feel heard.
Throughout all of this, we remain committed to co-producing our services with the people who use them. We will continue to involve our Link Friends and volunteers in shaping our work, listening to their voices, and ensuring their experiences guide our progress.
We are excited for what lies ahead. With innovation, compassion, and community at our core, we are building a future where no one feels alone—and where every person, at every stage of life, feels seen, supported, and valued.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 20
A message from our Chairman
2024/5 has been a positive year for the charity. Our consistently outstanding outcomes have been widely recognised – we were named the Thames Valley Charity of the Year! With Active Minds picking up Project of the Year at the Wokingham Community Awards and Link to Nature being recognised by the Royal Horticultural Society for the third consecutive year, it is fantastic to see the team receive the recognition they deserve. I was personally the proud recipient of a WBC Mayor's Honour Award, which I see as further recognition of the whole Link family.
My second skydive to raise money for the charity at my tender age was possibly my biggest – or craziest – achievement of the year!
I also want to highlight the improvements made in an area that underpins so much of what we do – transport. A huge logistical and expensive task for a small charity, ensuring people are safely transported to and from our wide range of activities is crucial.
The demand for our services is expected to continue growing in the years ahead. Although this will remain our biggest challenge, we are determined to maintain service quality and ensure costs do not spiral out of control. We are already seeing encouraging results:
Smart use of technology and AI to minimise
-
administration
-
Effective partnerships like Friendship Alliance and Dementia Alliance broaden our reach and increase our impact
-
Developing new longer-term income channels.
We have always involved Link Friends and volunteers in service design. We will go even further next year, ensuring the voices of our Link Friends and volunteers are heard loud and clear, listened to and acted on at all levels, including trustees. End-to-end coproduction will ensure our services evolve with maximum impact.
For the last 26 years we have helped thousands of Link Friends reduce, delay or completely avoid the need for much more expensive health and social care, and in so doing saved families and the taxpayer many millions of pounds. As chair, and an active volunteer I am constantly inspired, and humbled, by how much our Link Friends appreciate what we do for them, and to see first-hand the smiles and laughter we spread around the local community every day – saving money by spreading some joy!
Staff and volunteers often tell us how much they gain from working with us, but the nature of our services and the close bonds that can develop with Link Friends can add significant emotional stress. Our recently launched “Extra Support Project” will provide enhanced practical help, working with partners, for those with no family or support network, as well as support to volunteers who sometimes have to navigate complex situations.
On behalf of the trustees, I want to offer huge thanks to the entire Link family - our CEO Marjie Walker, our staff team and fantastic volunteers and supporters from the people who really matter – our Link Friends. I would like to extend my gratitude to Gayle Manicom who stepped down after 7 years as a Trustee, although happily she will remain as a volunteer.
I feel it is a privilege to be part of this charity, trying to create a community where no-one in Wokingham Borough should have to grow old alone. Maya Angelou once talked about the need for kindness and empathy, and she could have been describing anyone in the Link family: “Try to bring a rainbow to someone’s cloud”.
John Mallaghan Chair of Trustees
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 21
Financial review
Overview
During the year to 31 March 2025, we have seen continued increase in demand for our services and, as a result, the cost of our charitable activities further increased last year. Our total expenditure for 2024-25 was £534,774, an increase of 10% compared to £484,904 in the previous year.
Our income last year was £544,141, an increase of 12% over the comparable figure of £483,985 in 2023/24. This figure for 2023/24 excludes the Edward Gostling Fund endowment of £100,000. There was a surplus last year of £9,367 compared to a small deficit in 2023/24 (again, excluding the Edward Gostling Fund endowment) and our closing reserves at 31 March 2025 reflect an overall satisfactory financial position despite the pressures felt by all in the current uncertain environment.
Income
Total income for the year, excluding amounts we received on behalf of and for onward payment to other organisations, was £544,141 (2024: £483,985) as follows:
| 2025 | 2024 | |
|---|---|---|
| Donations and legacies | £112,349 | £ 32,427 |
| Grants | £395,762 | £426,065 |
| Fundraising activities | £ 25,328 | £ 20,186 |
| Interest income and other | £ 10,702 | £ 5,307 |
| Total | £544,141 | £483,985 |
We work very closely with Wokingham Borough Council (WBC) in providing our services to local residents. WBC continued to be our largest single source of funding, contributing around 60% of our income from donations and grants.
We received donations and grants from a further 54 organisations (2024: 53 organisations) which reflects the significant efforts of our team to meet our fundraising target. We are most grateful for every single donation
received, all of which go towards enabling us to continue our work. A list of donors can be found in Note 4. Our own fundraising events and activities contributed £25,328 (2024: £20,186).
The majority of our income continues to be classified as restricted, i.e. income which the donor directs should be applied to specific activities. This is particularly the case for most of our grant income. However, our donors identify so completely with the aims of the Link Visiting Scheme that in practice any restrictions can be accommodated within our core activities.
Expenditure
As has been a feature of recent years the increase in expenditure is dominated by staff costs which rose by 20% to £417,520 from £347,953 in the previous year.
Although the number of employees is virtually unchanged from last year, we have recognised and rewarded the increased experience and seniority of our team. This includes ensuring that they are paid market rates for their work, as well as taking account of regulatory increases in the national living wage.
We were able to make savings in a number of other cost categories, notwithstanding the inflationary pressures on general services, which partly offset the increase in staff costs.
Financial position and reserves
Net assets increased from £541,357 on 31st March 2024 to £550,724 on 31st March 2025. Cash resources at the end of our financial year decreased from £570,176 to £544,079; however, we were owed £41,098 at the end of March which was paid in April.
The assets of the charity are currently held in current and deposit bank accounts. Should other opportunities arise to invest surplus funds then the trustees would consider these, and this matter remains under review. At the present time longer term investment is inappropriate.
The charity had a net operational surplus for the year of £9,367 which has been added to total funds.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 22
In February 2024 the charity received by deed of gift an endowment of £100,000 from The Edward Gostling Fund. Under the terms of the endowment:
- the charity may use the endowment to meet operating costs which support its charitable activities the amount it may apply from the income and capital of the endowment in any accounting year shall be limited to the amount (if any) by which its total annual expenditure would otherwise cause its level of reserves to fall beneath six months’ operating costs.
This restriction on use of the endowment is effective for the period of five years from receipt of the amount; thereafter the charity may use the income and remaining capital of the endowment for any purpose that furthers its charitable objects.
This amount is included in the charity’s reserves as The Edward Gostling Fund in the amount of £103,221 being the amount of the original endowment increased by interest income earned during the year ended 31 March 2025; the charity has made no transfer from this fund to its other reserves.
the organisation, recognising the need to bridge the gap between the spending and receiving of income and to provide a contingency for emergencies and other unforeseen expenditure.
To help mitigate the risks faced from rapid growth in demand and costs, and the prevailing uncertainties in the economic outlook, trustees have resolved that our target is to maintain unrestricted reserves of 50% of our current annual budget; this may be varied if circumstances indicate it is appropriate to do so.
At 31 March 2025, general funds were £328,317 which equates to 68% of expenditure incurred in the year then ended (excluding amounts incurred from the designated funds) and a similar proportion of our expenditure plans for 2025/26. This is higher than the trustees’ ongoing policy target of 50% but that policy also recognises that the actual level of reserves will be subject to short term fluctuation according to circumstances. The trustees are satisfied that this level of funds is sufficient and appropriate to meet the charity’s on-going activities for the time being.
Risk management
Unrestricted funds at 31 March 2025 are £435,238 (31 March 2024: £425,173); these amounts include £106,921 (31 March 2024: £101,252) classified as Designated Funds. The trustees have resolved that legacies granted in the wills of Link Friends and volunteers should be included in this category and used for investment in new services and/or for projects which may, for example, exceed one year (the charity’s normal measurement period) and may not recur.
At the beginning of last year, £75,000 of the opening balance of £101,252 had not been approved to be spent, but during last year the trustees authorised use of this amount for specific projects of an enduring nature. In the year ended 31 March 2025 £50,786 was spent on such relevant projects, and in July 2024 a legacy was received from a Link Friend in the amount of £56,455 which is included in the closing balance at 31 March 2025.
The trustees are responsible for ensuring that the Link Visiting Scheme has in place a process to identify risks to which the charity is exposed, that those risks have been assessed and that there are systems in place to address those risks. The principal risks which the Link Visiting Scheme has to manage relate to continuity of funding, the availability of staff and volunteers to enable it to meet its objectives, and control of expenditure.
The trustees have given consideration to the major risks to which the charity is exposed and satisfied themselves that procedures are established in order to manage those risks.
The trustees continue to monitor the charity’s requirements for reserves considering the main risks to
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 23
Trustees’ report
reasonable steps for the prevention and detection of fraud and other irregularities.
Statement of trustees’ responsibilities
The trustees are responsible for preparing the Trustees’ report and the Financial Statements in accordance with applicable law and United Kingdom Accounting Standards (UK Generally Accepted Accounting Practice).
Company law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period. In preparing these financial statements the trustees are required to:
This report was approved by the trustees on 15 October 2025 and signed on their behalf by:
John Mallaghan Trustee
Antony Sweet Trustee
-
Select suitable accounting policies and then
-
apply them consistently;
-
Observe the methods and principles in the
-
Charities SORP;
-
Make judgments and accounting estimates that are reasonable and prudent; and
-
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.
The trustees are responsible for keeping proper accounting records that are sufficient to show and explain the charity’s transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the Financial Statements comply with the Charities Act 2011, the Companies Act 2006, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the Trust Deed.
They are also responsible for safeguarding the assets of the charity and hence for taking
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 24
Reference and
administrative details
Governing document
Memorandum and Articles of Association dated 18 August 2010.
-
Prevent depression and achieve improved mental health
-
Delay or postpone need to enter residential care homes
-
Delay or postpone need for provision of care at home
-
Improve self-confidence and self-esteem,
-
supporting independent living
Principal activities
The Company’s principal activity is the provision of a befriending service for lonely, isolated, primarily elderly people who benefit from a regular home visit from one of the Company’s volunteers.
-
Improve volunteer social involvement and engagement
-
Indirectly support carers and statutory services.
Our trustees
The Company assesses those clients that are referred to it from doctors, families and other care agencies, then recruits, DBS checks and trains volunteers from the Wokingham Borough and surrounding area, and matches up a volunteer (Befriender) and client (Link Friend), based on location, common interests and hobbies. A regular programme of reassessment is also undertaken.
Over 1,000 Link Friends have benefited from our services since the charity was established. We aim to give their lives more purpose and joy, enabling them to integrate into the community and build new, lasting friendships.
Public benefit
All our activities focus on combating social isolation in the Wokingham Borough and surrounding area, and are undertaken to further our charitable purposes for the public benefit.
The outcomes that the Company aims to deliver through its services to benefit individuals, our communities, and the civic purse are to:
Improve activity and mobility for clients
-
Mr John Mallaghan – Chairman (Appointed 16 June 2021)
-
Mrs A. Gayle Manicom (Appointed June 2018, resigned 29 April 2025)
-
Ms Laura Mitchell (Appointed 9 December 2020)
-
Mr Kuldip Athwal (Appointed 23 October 2022) Mr Antony Sweet (Appointed 1 April 2023) Mrs Pamela Forsythe (Appointed 1 August 2025)
-
Mr Geraint Hayter (Appointed 1 September 2025)
A trustee is also a director of the company. Appointments and resignations of the above persons have been registered at Companies House and with the Charity Commission as appropriate.
The trustees confirm that the annual report and financial statements of the Company comply with the Companies Act 2006, the Charities Act 2011, the Charities Statement of Recommended Practice (FRS 102), FRS102 the Financial Reporting Standard applicable in the UK and Republic of Ireland and the Company’s Memorandum of Association.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 25
Other information
Link Visiting Scheme Limited is a company limited by guarantee and registered in England and Wales number 07349468.
Registered charity number - 1139248
The Company’s registered office and correspondence address is: Link Visiting Scheme, The Charity and Community Hub, Waterford House, Erftstadt Court, Wokingham, RG40 2YF
Independent examiner
K Gomes MAAT FCIE, Independent Examiners Limited, Unit 2 The Broadfields Business Centre, Delling Lane, Bosham, PO18 8NF
Company Secretary
Mr Kuldip Athwal
Bankers
The Co-operative Bank Plc, PO Box 200, Skelmersdale, WN8 6DG
The Charity Bank Limited, Fosse House, 182 High Street, Tonbridge, TN9 1BE.
THE LINK VISITING SCHEME | ANNUAL REPORT 2024 / 2025 26
Independent Examiner’s report
st March 2025
Year ended 31st March 2025
I report to the charity trustees on my examination of the accounts of The Link Visiting Scheme for the year ended 31st March 2025 set out on pages 27 to 34.
Respective responsibilities of trustees
(directors) and examiner
As the trustees of The Link Visiting Scheme (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (“the 2006 Act”).
Having satisfied myself that the accounts of The Link Visiting Scheme are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (“the 2011 Act”). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145 (5) (b) of the 2011 Act.
connection with the examination giving me cause to believe:
-
1.Accounting records were not kept in respect of The Link Visiting Scheme as required by section 386 of the 2006 Act; or
-
2.The accounts do not accord with those records; or
-
3.The accounts do not comply with the accounting requirements section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or
-
4.The accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
K Gomes MAAT FCIE
Independent Examiner’s statement
Since the Link Visiting Scheme gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a fellow member of the Association of Charity Independent Examiners, which is one of the listed bodies.
Independent Examiners Limited Unit 2, The Broadfields Business Centre Delling Lane Bosham
PO18 8NF
Signed:
Date: 30.10.2025
I have completed my examination. I confirm that no matters have come to my attention in
THE LINK VISITNG SCHEME
STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
| Notes Income and Endowments from: Donations and Legacies 2a Charitable Activities 2b Investments 2c Funding for Other Charities 2a(1) TOTAL Expenditure on: Direct Costs 3a Charitable Activities 3b Funding Transferred to Other Charities 3a(1) TOTAL NET INCOME/(EXPENDITURE) NET MOVEMENT IN FUNDS RECONCILIATION OF FUNDS: Total Funds Brought Forward TOTAL FUNDS CARRIED FORWARD |
Unrestricted Restricted TOTAL TOTAL Funds Funds 2025 2024 £ £ £ £ 145,423 362,688 508,111 558,492 25,328 - 25,328 20,186 10,702 - 10,702 5,307 |
|---|---|
| 181,453 362,688 544,141 583,985 |
|
| - 55,182 55,182 51,843 |
|
| 181,453 417,870 599,323 635,828 |
|
| 102,531 366,607 469,138 404,122 65,636 - 65,636 80,782 |
|
| 168,167 366,607 534,774 484,904 |
|
| - 55,182 55,182 51,843 |
|
| 168,167 421,789 589,956 536,747 |
|
| 13,286 (3,919) 9,367 99,081 |
|
| 13,286 (3,919) 9,367 99,081 |
|
| 525,173 16,184 541,357 442,276 |
|
| 538,459 12,265 550,724 541,357 |
All of the organisation's operations are classed as continuing.
The notes on pages 29 to 34 form part of these financial statements.
27
ThE LENK visrfNG SCHEME iAN¢t AS AT JI I5 unrE5tMded Re5trfcted 31-1kn25 314Ill24 FunJ5 FuTrd$ Totsl Totsl awts Debto¥S Cash at bankand In hand 41,098 41.098 io •12 2•$ S•J ?? SYO I ¢r•dltw•: arwunts faHlry de wlthin year IL 34.453 34.453 28.819 538,459 12.265 550.724 541,357 YOYALASSEts current lbtS 538 205 550 724 541 Genenl Fuftd$ Re5trftted Fund$ DÈated Fund5 EnoDwment Fun 326,317 328.317 12.265 I(.921 103 221 323.921 16,184 101,252 Il265 106.921 103 221 Totsl Fur 205 $50 n4 $4X 57 The compèny'5 nnandal stat•monts have bEe prepared In accordan lih the VOY)$ ap1¢able tts compans Subjttt to the 5rna¥l tsmpanth reglme. The TfUStee5 conSer that the cornpJTry Is entitled exemptknn frun the requlremEnt to have an gudlt under provW(445 or secuon 477 of the compank8 Att 2006 (he A} and members hgve wt requlrwj the compaTry to obtath an aLk11t for the year In questb)n In attutdance t s8cUon 476 of th8 Act. ThE Ttustees adtnowge Ihelr re5PDDSlbJllUes for complying the NuMents of the companS Att 2r6 respgrt to accountln9 records the prep4ratbn of nnano41 starements. The flnènckil statemBTrtsvére appro and aUlhrteJ for bgJe by theTe5 on s*Thed t1r beha¥. by.. prtnt N&me'. A fylToN Y SLVLET Ig OCitsAcrt Zoz SWJned thÈlr b&ha by Threthr..-..................................................... ..........................
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
1.ACCOUNTING POLICIES
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.
Statement of compliance
The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). They also comply with the Companies Act 2006 and Charities Act 2011.
Basis of preparation
The Link Visiting Scheme meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.
Going concern
The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern nor any significant areas of uncertainty that affect the carrying value of assets held by the charity.
Income and endowments
All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of the income receivable can be measured reliably.
Donations and legacies
Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of performance by the charity before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period.
Legacy gifts are recognised on a case by case basis following the grant of probate when the administrator/executor for the estate has communicated in writing both the amount and settlement date. In the event that the gift is in the form of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subject to the value of the gift being reliably measurable with a degree of reasonable accuracy and the title to the asset having been transferred to the charity.
Deferred income
Deferred income represents amounts received for future periods and is released to incoming resources in the period for which, it has been received. Such income is only deferred when:
-
The donor specifies that the grant or donation must only be used in future accounting periods; or
-
The donor has imposed conditions which must be met before the charity has unconditional entitlement.
Gift aid
Incoming resources from tax reclaims are included in the Statement of Financial Activities at the same time as the gift to which they relate.
Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.
Expenditure
All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to that category.
Charitable activities
Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.
Taxation
The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.
29
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
Tangible fixed assets
The company does not currently have any fixed assets.
Debtors
Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.
Liabilities
Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.
Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.
Pensions and other post retirement
The charity operates a defined contribution pension scheme which is a pension plan under which fixed contributions are paid into a pension fund and the charity has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.
| 2. ANALYSIS OF INCOME a) Donations and Legacies Grants 4 The Edward Gostling Endowment Fund 5.2 a1) Grant Funding for Other Charities 5.4 b) Charitable Activities Events Fundraising c) Investment Income Interest Received Funding transferred to Other Charities Donations and Legacies |
Unrestricted Restricted TOTAL TOTAL Funds Funds 2025 2024 £ £ £ £ 112,349 - 112,349 32,427 33,074 362,688 395,762 426,065 - - - 100,000 |
|---|---|
| 145,423 362,688 508,111 558,492 |
|
| - 55,182 55,182 51,843 |
|
| 145,423 417,870 563,293 610,335 |
|
| 11,553 - 11,553 9,394 13,775 - 13,775 10,792 |
|
| 25,328 - 25,328 20,186 |
|
| 10,702 - 10,702 5,307 |
|
| 10,702 - 10,702 5,307 |
30
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
| 3. ANALYSIS OF EXPENDITURE Note a) Direct Costs Cost of Fund Generation - Fund Raising Cost of Providing Charitable Activities 5.4 Staff Costs 6 a1) Direct Costs Funding transferred to Other Charities 5.4 b) Charitable Activities Note Accountancy and Consultancy Fees DBS Checks Independent examiner's fee Insurance Marketing costs Office ,Computer Equipment & IT Payroll Services Post & stationery Professional Memberships Rent, Electricity & Cleaning Social Events and Activities Staff Training Sundry Expenses Travel & subsistence Volunteer Training/Expenses |
Unrestricted Restricted TOTAL TOTAL Funds Funds 2025 2024 £ £ £ £ 3,954 - 3,954 3,023 15,692 31,972 47,664 53,146 82,885 334,635 417,520 347,953 |
|---|---|
| 102,531 366,607 469,138 404,122 |
|
| - 55,182 55,182 51,843 |
|
| 102,531 421,789 524,320 455,965 |
|
| Unrestricted Restricted TOTAL TOTAL Funds Funds 2025 2024 £ £ £ £ 4,400 - 4,400 13,856 678 - 678 769 2,130 - 2,130 2,400 2,511 - 2,511 2,202 6,690 - 6,690 8,174 22,698 - 22,698 20,579 873 - 873 588 7,539 - 7,539 6,836 8,354 - 8,354 188 6,738 - 6,738 5,952 - - - 2,695 - - - 3,512 1,592 - 1,592 2,415 1,229 - 1,229 8,159 204 - 204 2,457 |
|
| 65,636 - 65,636 80,782 |
31
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
4. Income from Grants and Donations
We acknowledge and extend a heartfelt thanks to the following organisations who kindly supported The Link Visiting Scheme during the year ended March 2025 :
52 Lives Arborfield and Newland Parish Council Arnold Clark Community Fund Barkham Ladies Social Club Barkham Parish Council Blandy & Blandy Solicitors Charvil Parish Council Co-op Local Community Fund Crowthorne Parish Council David Brownlow Charitable Foundation Edward Gostling Fund Earley Town Council East Berkshire Golf Club Eight to the Fore Englefield Charitable Trust Field Seymour Parkes Foundation Finchampstead Parish Council Garfield Weston Foundation Grace Trust Helen Robertson Charitable Trust Hurst Parish Council Inner Wheel Club Reading Maiden Erlegh Invesco Cares Foundation Kings Church Wokingham National Lottery Community Fund Newbury Building Society Rotary Club of Easthampstead Rotary Club of Reading Maiden Erlegh Ruscombe Parish Council R Young Art Gallery Wokingham Shanly Foundation Shinfield Parish Council Shinfield Studios Ltd Swallowfield Horticultural Society Swallowfield Parish Council St. Nicolas Church Earley Syder Foundation Tesco Twyford Parish Council Wargrave Parish Council Waitrose Twyford Waitrose Wokingham Wates Family Enterprise Trust Winnersh Parish Council WG Edwards Charitable Foundation Wokingham Lions Wokingham Borough Council Wokingham Catenians Wokingham Town Council Wokingham United Charities Wokingham Without Parish Council Woodley Town Council Woodroffe Benton Foundation Woosehill Community Church
We would also like to thank our individual supporters and our supporters in-kind for their valuable contributions this year.
32
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
| 5.Fund Summary Current year 5.1 Designated Funds Designated Funds |
Balance General Balance 1.4.24 Income Expenditure Transfer 31.3.25 £ £ £ £ £ 101,252 56,455 50,786 - 106,921 |
|---|---|
| 101,252 56,455 50,786 - 106,921 |
For the year ended 31 March 2025, the Trustees approved the allocation of a bequest of £56,455 to the designated fund for specific projects. Expenditure of £50,786 was incurred from this fund during the year, and the Trustees have further authorised the utilisation of £50,466 from the designated reserves in the year ending 31 March 2026.
| 5.2 Endowment Fund The Edward Gostling Fund |
Balance General Balance 1.4.24 Income Expenditure Transfer 31.3.25 £ £ £ £ £ 100,000 3,221 - - 103,221 |
|---|---|
| 100,000 3,221 - - 103,221 |
In 2024 the charity received by deed of gift an endowment of £100,000 from The Edward Gostling Foundation. Under the terms of the endowment the charity may:
- use the endowment to meet operating costs which support the its charitable activities, and
· the amount it may apply from the income and capital of the endowment in any accounting year shall be limited to the amount (if any) by which its total annual expenditure would otherwise cause its level of reserves to fall beneath 6 months’ operating costs.
| General Funds Total Unrestricted 5.4 Restricted Funds Christmas Activities & Events Community Kitchen Link to Nature Winter Chair Yoga Befriending Friendship Alliance Active Minds Keeping in Touch Total Restricted Funds Total Funds 2025 5.3 General Funds |
Balance General Balance 1.4.24 Income Expenditure Transfer 31.3.25 £ £ £ £ £ 323,921 121,777 117,381 - 328,317 |
|---|---|
| 323,921 121,777 117,381 - 328,317 |
|
| 525,173 181,453 168,167 - 538,459 |
|
| Balance General Balance 1.4.24 Income Expenditure Transfer 31.3.25 £ £ £ £ £ 7,002 15,258 17,430 - 4,830 450 8,848 6,451 - 2,847 2,012 5,000 5,295 - 1,717 - 22,976 22,976 - - - 750 750 - - - 3,000 3,000 - - 6,720 132,486 136,335 - 2,871 - 190,880 190,880 - - - 22,697 22,697 - - - 15,975 15,975 - - |
|
| 16,184 417,870 421,789 - 12,265 |
|
| 541,357 599,323 589,956 - 550,724 |
33
THE LINK VISITNG SCHEME
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
| Prior Year Designated Funds Endowment Fund General Funds Total Unrestricted Restricted Funds Total Funds 2024 |
Balance General Balance 1.4.23 Income Expenditure Transfer 31.3.24 £ £ £ £ £ 150,000 - 48,748 - 101,252 |
|---|---|
| - 100,000 - - 100,000 |
|
| 272,061 184,869 133,009 - 323,921 |
|
| 422,061 284,869 181,757 - 425,173 |
|
| 20,215 350,959 354,990 - 16,184 |
|
| 442,276 635,828 536,747 - 541,357 |
| 6. STAFF COSTS AND NUMBERS Gross Wages and Salaries Employer's National Insurance Costs Pension Contributions The average number of persons employed during the year was as follows: |
2025 2024 £ £ 383,877 314,170 24,975 26,262 8,669 7,521 |
|---|---|
| 417,520 347,953 |
|
| 15 16 |
The average number of persons employed during the year was as follows:
7. TRUSTEES' REMUNERATION AND EXPENSES
No trustee received any remuneration or fees in the current or preceding year. The daughter of the CEO received consultancy fees of £6,690 (2024: £8,174) for work in relation to website design, communications and marketing.
8. TANGIBLE FIXED ASSETS
There are no tangible fixed assets. The Company expenses all individual capital items under £1000 in the period of purchase.
| 9. DEBTORS AND PREPAYMENTS Prepayments Debtors 10. CASH AT BANK AND IN HAND Cash at bank and on hand Total |
Unrestricted Restricted Total Total Fund Fund 2025 2024 £ £ £ £ 744 - 744 - 40,354 - 40,354 - |
|---|---|
| 41,098 - 41,098 - |
|
| Unrestricted Restricted 2025 2024 Fund Fund Total £ £ £ £ £ 531,814 12,265 544,079 570,176 |
|
| 531,814 12,265 544,079 570,176 |
11. CREDITORS AND ACCRUALS: AMOUNTS FALLING DUE WITHIN ONE YEAR
| Deferred Income Independent Exam Other Taxation and Social Security |
Unrestricted Restricted Total Total Fund Fund 2025 2024 £ £ £ £ 25,667 - 25,667 20,371 2,130 - 2,130 2,100 6,656 - 6,656 6,348 |
|---|---|
| 34,453 - 34,453 28,819 |
34
•J iy the Ch• Li Th.