Christian Counselling Centre 242 Margate Road, Ramsgate, Kent CT12 6AH
Tel: 07768 848045 / 07462 775535
e-mail: enquiries @bystillwaters.co.uk
Charity No: 1139135
TRUSTEES ANNUAL REPORT FOR THE YEAR 2024 - 25
Trustee Names: Alan Hudson - Chair Sue Woan Maureen Francis William Leigh-Pemberton
At the Annual AGM of the Trustees held on 12[th] May 2025, we reviewed the past year, and this identified that a robust framework was established to enable us to evaluate and monitor procedures and current legislation to promote good practice. All Policies and Procedures were presented at the Management Team in March 2025 and were reviewed and agreed at the May 2025, Management Meeting. In line with legislation on Data Protection Laws with the implementation of GDPR in 2018 training has been undertaken to ensure that SW has fully implemented the new policies and procedures, and these are regularly monitored, updated to ensure good practice.
We received and discussed the accounts for the Year Ending 5[th] April 2025, the Trustees identified a Year End Balance of £49,261 which showed an increase on last year of £10,914. The Trustees expressed confidence in the financial management of the Centre which has a robust account and recording system and at each Management and Team Meeting there are very clear statements of accounts provided giving a true balance of account at the end of each month and a record of year to date. Mr Roy Corker, Qualified Accountant has audited the accounts. It was identified that we were currently running at a loss each month of approximately £1,200.00, which has been counteracted by our fund-raising events and receipt of grants. The monthly deficit was due to the fact that Still Waters were referred clients from many outside agencies who were unable to offer open-ended counselling to clients. The majority of these clients were only able to make a small donation and in some cases were unable to pay at all. As a result, this has caused a deficit each month of receipts and expenses.
The number of different clients seen at Still Waters venues was 165. All our counsellors are trained to Level 4 or higher. We also support trainee counsellors on placement in the last 12 months of their training – providing specialist supervision. We also have a student mentor on placement with Still Waters. This ensures the sustained growth in our qualified counsellors to meet the current and future service provision need.
We mainly provide counselling for any adults, children and couples from East Kent and particularly in the Thanet areas where these are high levels of poverty. We do also provide counselling for people out of area to meet their needs. Although we are Christians, we see people regardless of belief, gender or sexuality. We have continued to meet the needs of those requiring counselling online with counselling on Zoom. We provide professional counselling using a range of approaches tailored to the needs of the person. This may involve talking therapies such as Gestalt, Person-Centred, CBT and or creative arts approaches. The majority of these clients were only able to make a small donation and in some cases were unable to pay at all.
Still Waters has also provided voluntary counselling at a Safe House. There are now 2 counsellors providing counselling at the centre on a weekly basis. Also, a workshop has been carried out by the
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TAR – 2023/2024 -continued.
counsellors on trauma to cover all the clients at the venue. Some of this work involves counselling through an interpreter and working through creative arts therapy.
Funding has been boosted by grants received from local/national charities during 2024 -2025, we received £10,000.00 from John Swire 1989 Charitable Trust Also, we have received funding from: Holy Trinity Church Margate for £600.00, Serenaders Seaside Singers a donation of £1,000.00, Counselling World a donation of £2,000.00 with donations from Birchington Baptist Church from their coffee mornings throughout the year and a Quiz evening. Additionally, our counsellors not only donate some free professional hours but involve themselves in fundraising activities, a donation was received from Barclay’s Bank who matched this event for £1,000.00. There have been 2 Boot Fayres and other table top events to raise funds to provided additional income.
We continue to be grateful to Friends of Still Waters for their ongoing prayers and financial support. We have had regular giving from 60 Friends of Still Waters (who pledge £5.00 or £10.00 monthly, much of which is Gift Aided) amounting to nearly £730 per month.
Our main counselling venue is Queens Road Baptist Church, Broadstairs. We also have a counselling provision at Birchington Baptist Church, Birchington and Queens Road Baptist Church provides an excellent provision with good communication and a good working relationship with the Administration Team at QRBC, this has established a positive and secure environment to ensure safe practice within this setting.
Still Waters remains a Centre providing counselling and is led by a Management Team. The Management Team is currently in transition, with Rita stepping back from the day to day running of the Centre. This will now be led by Teresa Fisher, who will be assisted by Kim Parsons. A new joint Designated Safeguarding Lead, of Teresa Fisher and Diana Flint has been appointed following the sudden death of Eve Morris who had been DSL. The Still Waters Team consist of 5 Supervisors and 18 qualified counsellors. We had 8 student counsellors on placement with us, 2 have become SW counsellors on completion of their Diploma. We now have 1 new student counsellor and a mentor, who are on placement with SW.
There are regular Management Meetings, Team Meetings and Supervision to ensure that all counsellors are made aware of updates in practice and to ensure communication between the Team members. Supervision is also offered to counsellors outside SW. The regular communication within SW promotes good practice and team building events continued to be organised to help to bring the team together and to fund the Centre. Trustees sit in as observers at both the Management and Team meetings whenever possible to ensure all areas are compliant with the policies and procedures of the Centre. They feel they have a good knowledge and understanding of the day to day running of the Centre and can address any issues should they arise.
Training course has been provided by Still Waters to provide continued professional development (CPD) for our counsellors. These courses/workshops have been very successful and are beneficial not only to our counsellors but also counsellors from outside agencies.
A newsletter is published and sent to interested parties and talks are given at local groups on the work of Still Waters; promoting fund raising events and awareness raising activities and has proved to be very informative to people.
The Management Team and Trustees have been discussing the way forward in the future for SW, looking at options to ensure that the Christian ethos remains the priority of the Centre.
Alan Hudson Chair of Trustees
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rit ) Independent examiner's report on the
sina f accounts
Section A Independent Examiner’s Report
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Section A Independent Examiner’s Report
Report to the trustees/ | [ely Name
members of| Still Waters
On accounts for theended year A P| L 4015 Charity(if any) no | 1138135
(remember to include the page numbers of additional sheets)
Respective The charity's trustees are responsible for the preparation of the accounts.
responsibilities of The charity's trustees consider that an audit is not required for this year
trustees and examiner under section 144 of the Charities Act 2011 (the Charities Act) and that an
independent examination is needed.
It is my responsibility to:
e examine the accounts under section 145 of the Charities Act,
e to follow the procedures laid down in the general Directions given by the
Charity Commission (under section 145(5)(b) of the Charities Act, and
e tostate whether particular matters have come to my attention.
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Basis of independent My examination was carried out in accordance with general Directions given examiner’s statement by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.
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Independent !n connection with my examination, no matter has come to my attention
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examiner's statement (other than that disclosed below *) 1. which gives me reasonable cause to believe that in, any material respect, the requirements: e to keep accounting records in accordance with section 130 of the Charities Act; and
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e to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act
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have not been met; or
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- to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
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- Please 6, the words in the brackets if they do not apply.
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Name: lO Co RICE,
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qualification(s)Relevant professionalor body A . C.? {1 A —_ heysref : (if any):
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IER 1 March 2012
MGT CTP SKS.
Only complete if the examiner needs to highlight material problems.
IER
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March 2012
£50,290.00 £0.00 £1,495.00 £35,121.94 £5,220.82 £92,127.76
2024-5 Income
| month | Income from clients | events | Income from training | supervision | Income from SW counsellors undertaking |
Donations/Friends of SW | Other Income e.g. sales | total | |
|---|---|---|---|---|---|---|---|---|---|
| Apr 6th onwards | £2,555.00 | £0.00 |
£65.00 |
£337.50 | £160.82 | £3,118.32 | |||
| May | £3,847.50 | £0.00 | £220.00 | £905.89 | £120.00 | £5,093.39 | |||
| June | £4,710.00 | £0.00 | £130.00 | £799.81 | £0.00 | £5,639.81 | |||
| July | £4,282.50 | £0.00 | £170.00 | £10,800.50 | £2,978.48 | £18,231.48 | |||
| August | £3,675.00 | £0.00 | £90.00 | £2,040.50 | £417.00 | £6,222.50 | |||
| September | £3,831.50 | £0.00 | £90.00 | £1,455.50 | £186.50 | £5,563.50 | |||
| October | £3,429.50 | £0.00 | £170.00 | £950.50 | £48.00 | £4,598.00 | |||
| November | £4,564.50 | £0.00 | £130.00 | £840.50 | £902.30 | £6,437.30 | |||
| December | £4,290.00 | £0.00 | £130.00 | £1,391.30 | £113.00 | £5,924.30 | |||
| January | £4,008.50 | £0.00 | £60.00 | £6,795.50 | £213.00 | £11,077.00 | |||
| February | £5,052.00 | £0.00 | £100.00 | £3,543.63 | £76.50 | £8,772.13 | |||
| March | £4,889.00 | £0.00 | £100.00 | £3,712.81 | £5.22 | £8,707.03 | |||
| April 1-5th only | £1,155.00 | £0.00 | £40.00 | £1,548.00 | £0.00 | £2,743.00 | |||
| £50,290.00 | £1,495.00 | £35,121.94 | £5,220.82 | ||||||
| Income | Expenses | balance | |||||||
| Counselling | £50,290.00 | ######## | ######## | ||||||
| Training | £0.00 | £0.00 | £0.00 | ||||||
| Supervision | £1,495.00 | ######## | ######## | ||||||
| Other | £40,342.76 | ######## | ######## | ||||||
| Totals | £92,127.76 | ######## | ######## |
£53,915.00 £0.00 £12,180.00 £4,687.50 £6,000.00 £723.29 £0.00
| Expenditure | Expenditure | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Counsellors | Fees paid to SW | running training events | Payments to tutors | Fees paid out for supervision |
stationery | Admin costs including | New Life rent | Insurance | etc | Costs of attending external training courses |
||
£0.00 |
£0.00 |
£0.00 |
£0.00 |
£0.00 | £0.00 | £0.00 |
||||||
| £3,895.00 | £0.00 | £1,190.00 | £650.00 | £500.00 | £0.00 | £0.00 | ||||||
| £4,660.00 | £0.00 | £822.50 | £400.00 | £500.00 | £0.00 | £0.00 | ||||||
| £4,185.00 | £0.00 | £945.00 | £700.00 | £500.00 | £0.00 | £0.00 | ||||||
| £5,150.00 | £0.00 | £770.00 | £0.00 | £500.00 | £0.00 | £0.00 | ||||||
| £3,450.00 | £0.00 | £945.00 | £462.50 | £500.00 | £361.65 | £0.00 | ||||||
| £3,785.00 | £0.00 | £1,032.50 | £550.00 | £500.00 | £180.82 | £0.00 | ||||||
| £4,790.00 | £0.00 | £1,032.50 | £425.00 | £500.00 | £180.82 | £0.00 | ||||||
| £4,735.00 | £0.00 | £1,190.00 | £500.00 | £500.00 | £0.00 | £0.00 | ||||||
| £4,005.00 | £0.00 | £927.50 | £0.00 | £500.00 | £0.00 | £0.00 | ||||||
| £4,950.00 | £0.00 | £1,120.00 | £0.00 | £500.00 | £0.00 | £0.00 | ||||||
| £4,985.00 | £0.00 | £1,085.00 | £400.00 | £500.00 | £0.00 | £0.00 | ||||||
| £5,325.00 | £0.00 | £1,120.00 | £600.00 | £500.00 | £0.00 | £0.00 | ||||||
| £53,915.00 | £12,180.00 | £4,687.50 |
£0.00 £0.00 £3,922.49 £81,428.28
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| Advertising | refreshments | Catering and | Other Expenses | Total | |
|---|---|---|---|---|---|
| £0.00 | £0.00 |
£49.00 | £49.00 | ||
| £0.00 | £0.00 | £9.85 | £6,244.85 | ||
| £0.00 | £0.00 | £9.85 | £6,392.35 | ||
| £0.00 | £0.00 | £9.85 | £6,339.85 | ||
| £0.00 | £0.00 | £82.15 | £6,502.15 | ||
| £0.00 | £0.00 | £363.09 | £6,082.24 | ||
| £0.00 | £0.00 | £2,459.85 | £8,508.17 | ||
| £0.00 | £0.00 | £114.88 | £7,043.20 | ||
| £0.00 | £0.00 | £60.93 | £6,985.93 | ||
| £0.00 | £0.00 | £563.85 | £5,996.35 | ||
| £0.00 | £0.00 | £181.34 | £6,751.34 | ||
| £0.00 | £0.00 | £17.85 | £6,987.85 | ||
| £0.00 | £0.00 | £0.00 | £7,545.00 |