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2025-03-31-accounts

Re9iSteTed Company number: 07334392 Re9iSteTed charity number: 1138240 AGE UK BIRMINGHAM LIMITED REPORT OF THE TRUSTEES AND CONSOLIDATED FINANCIAL STATEMENTS 31 MARCH 2025

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee} LEGAL AND ADMINISTRATIVE INFORMATION Truste8s Marcus Andrèw Jordan IRe5igned 14 Nov 24) Tapshum Pattni Benjamin Richards {Resigned 14 Nov 24 David Sykes Dr Rashda Tabassum (Resigned 9 Jun 25) Darral Hamian IResigned 28 Aug 24) Gareth Reynolds IReslgned 31 Jul 24} Paul Todman Appointad 14 Nov 24 Sharifah Mussa Appointed 14 Nov 24 Jane Edgerton Appointed 24 Mar 25 Grace Hampson Appointed 24 Mar 25 Rosie Harvey Appointed 24 Mar 25 Secretary Steven Thomsc Charfty reglstratlon numb•r 1136240 Company rogistratron numb•r 07334392 Registered officè stra￿ord House Slratfud Place Camp Hill Birmingham 8120HT Audltor Ormerod Rutter Limited Chartered Accountsnts The OBkley lfjddemiinstèr Road DrO1￿1th Worceslershlre WR9 9AY Senior managémènt tsam Head ofOpeTabons-Teresa Johnston Head of Finance- Samantha Humphray Sollollors Pow$ll & Co 9-11 Coleshill Street Sutton Coldfièld Birrningham B72 1SD Bankers CharftyAld Foundation (CAFI Ltd 25 Kings Hil Avensje Kings Hill We51 Malling ME19 4JQ

AGE UK BIRMINGHAM LIMITED (A company Ilmlted by guarantee) CONTENTS Pagè Charfs report Chief Executive's report Trustees, report 4-18 Independent audiiorfs report 19-21 Consolhlated statement of financial acb'vities 22 Consolidated balance sheet 23 Company balar￿ sheel 24 Consolidated statement of cash flow3 25 Notes to the financial statements 26-46

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) CHAIR'S REPORT FOR THE YEAR ENDED 31 MARCH 2025 Tho charfty ènded the fin8nryal year with a surplus of £136,241 The surplus was higher than exp9ded due lo veral one-off remittances induding a significant donation from one of our corporate partners as their charity of the year and legaues. The financial year saw strategic action as the Board moved decisively to streamline our operational structure. We agreed to integrate the activities of our wholly-owned charitable subsidiary, Age UK Sandwell. directly into Age UK Bimiingham. This wnsolKJalion is designed to enhance efficiency by reducing ad￿1￿1Strativ6 ovgrheads and optimising operating ￿$ts. Through constructive dialogue wslh Age UK National, we secured an agreement that allows us to retain the well-regarded Age UK Sandwell brand for all prolects delivered within Sandwell, now fully operated undèr the Age UK Bimiingham Ljmbrella. The forrnaS closure and deli5tin9 of A98 UK Sandwell at the Charity Cornmission and Companies House was concluded by late autumn 2024. The charity was successfvl in securing six new multi-year projacts which allowed to reduce ils relian￿ on one off individual SOUTce5 of incxjme. Recruitment conbnues to be both time-wnsuming and challenging. It t5 pleasing to note that 8ft8r considerable effort by the management team all new PTojects are now fully staffed. 2024 concluded with our annual Grft ol Christmas campaign, which On￿ again demonstrated the profound impact of our corporate partners. Their genelous support enabled us lo deliver festive hampers to more than 690 of the most vtjlnerable aThJ swially isolated oldèr indtviduals. As Chair, It has been hear￿rMIng lo witness the dedication of our employees and volunteers. l am also heartened by the appointmenl of new trustees bringing new skills to the Board which Is particularfy beneficial as the Board continues to ensure the eharity is able to meet the needs of oldei people. Davld Syk•s

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) CHIEF EXECUTIVE'S REPORT FOR THE YEAR ENDED 31 MARCH 2025 The dawn of the new fin8na81 year saw immediate stralegic action as the Board moved decisivèly to streamline our operational structure. We agreèd tts integrate the activitse5 of our wholly-owned charitable subsidiary, Age UK Sandwell, direcuy into Age UK Birniingham. This consolidation is designed to enhance efficiency by reducing administrativa OV6Thèads and optimising operating costs. Through constructive dialogue wtth Aga UK Nallonal, we secured an agreement that allows us to retain the well-regarded Age UK Sandw911 brand lor all projecls delivergd withln Sandwell. now fully opgratsd under the Ag6 UK Birmingham umbrella. Tha forfflal closure and delisting of Age UK Sandwo11 at the Charity Commisslon and Companies House was concluded by late auturnn 2024. This period of strategic realignment was parallelled by remarkable succoss in s¢¢uring new funding. We ¢8pitalised on opportunities. suecessfully bidding for and securing six mulli-year funding streams, injecting signrficant resources into vil81 new projects. The details of these successes are outlined below-. PraJÈet Morè money for you Boosting Your Finances Term Total Valug Lo￿tIon 2 ye8rs 3 Years £125.2K Birrningham Sandwell £156.5K Falls Prevention - Strength and Balance Information and Advice Home Sweet Home 2 yeais 2 years 1.5 Years £72K £160K Sandwell £82K Binningham Bimiingham Sandw&ll & B'harn Digital Inelusion Wellbeing Activities 1 year £22K The subsequent sumrner rnonlhs were de4Jicated lo the energetic implemenlalion of these new initiatives. While recrullment presented some initial hurdles. our teams workèd dilrgèndy to enstsré all projects launched on schedule and were lully staffed in the ft)Ilowing rnonths. The summer also witne55ed an inspiring display of dedicatson from one of our incr8dible supporters, Dr Melrose Stewart. In a truly remarkable feat, Mel celebrated her 70th birthday by tackling the Birmingham Half Marathon- her very firstl Her 'superhurnan' effort raisod QV8T £3.(K)O for Age UK Bimingham, serving as a powerful reminder that a9e is no barrier lo extraordinary achievement. Thank you, Mel. for your unwavering support!

AGE UK BIRMINGHAM LIMITED {A company limited by guaranteel CHIEF EXECUTIVE'S REPORT (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2025 As autumn approached. we eontinu&d to build mrnèntum. suece55fully tendering in partnotship wilh Mid Mercia Citiièns Advice Bureau to Birmingham City Councsl to extend our Infomialion, Advice. and Guidance IIAGI services to vulnerable older people. This vltal sèrvlcè was oporatlonal by èady December 2024. 2024 concluded wilh our annual Glft of Christmas ￿Mpaign, which once agaln demonstrated the profound Impact of OLtr corporate partners. both familiar and new. Their generous 5UPPOrt enabled us lo deliver festive hampers lo 699 of the most vulnerable and so¢lally isolatèd old8r Indlvlduals. brfnglng much-needed Cheer dursng a challenging tlme for those without strong support netWOTks. The festive spirit continued into the new year wth a significant dun8tion from Bevan Brittan, ft)r whom we were their chosen Charity of the year. Adding to this positive close, we were also grateful to receive legacy gifts as the year drew to an end. Thi5 P85t year 5tsnds out as exceptional. Our ability to secure new fvnding and projects. enabling gro amidst a challenging fvnding landscape. coupled with Iho remarkable generosty of our corporat6 partnèrs and Individual donors through 9fft5 and legacies, provided a resounding finish to an incredible pertod. While not without its challénges, the enduring strength of this organisation lies in its devoted, knowledgeable, and supporttve stsff and our invaluable amiy of volunleers. Their unwavering commitment has been instrumèntal In our successes durlng thèse demanding limes. Year after year, they meet challenges head-on, conslstenlly dedi¢ating their sknlls. time, and energy to making Bimiingharn and Sandwell better places for older people. Stèven Thomson

AGE UK BIRMINGHAM LIMITED (A company limited by guaranteo) TRUSTEES. REPORT {INCLUDING DIRECTORS, REPORT) FOR THE YEAR ENDED 31 MARCH 2025 The Trustees present their report and financial statements for the year end&J 31 March 2025. The financial statements have been prepared In accordanc8 w6th Ihe accounting polides set out in note 110 the financial statements and comply with thè charitys Memorandum and Artides ofAssocialk)n, the CornpaniesAct 2006 and"Aceounting and Reporting by Charities.. Statement of Recommended Practice applicable to tharities preparing Iheiraccounls in accordan￿ with the FlnaneTal Reporting Sland8rd applicable in the UK and Republic of Ir8land IFRS 102)" laffgcts've 1 January 20191. Slncg Ihg company qualffies as small under section 383, the strategic report required of medKJm and large COTnpanie5 under the Companies Act 2006 (Strategic Report and Directorfs Report) Regulations 2013 has not been provided. OBJECTIVES AND ACTivmES The Focus of Our Wlork Thè objects of the Charity are to promote the following purposes for the benefit of the public andlor older people within the AJea of Birmingham and surrounding areas.. prevenbng or relieving the poverty Df older p8opI9- advancing education., prevenb'ng ¢r relieving sickne53. disease or suffering in older people (whether emotional. rnenlal or physicall., promoting equalily and divèrsity.. promoting the human rights of older people in ac￿rdanCe with the Universal Declaration of Human Rights., assislirlg older peopPe in need by reason of t114)galth, social exclusion or olher disadvantage.. and such other charitablg purposes for Ihe benefit of older p￿PIe as ihe Charity Trustees from ￿me to tlme decrde.. The outry)me of this being the promO￿On of the wg11-being of older people. Purposgs and Aims Age UK Birmingham Limited 15 estatlished to promote the wellbeing of elderfy people and their carers in any manner which Is now or hereafter deemed as charitable. In order to achieve these purposes and aims, Age UK Birmingham has adopted tre fOlkn￿n9 vision, mission statement. valu8s and strategic objectives for the period April 2023 for the next 4 years.. Vision Whera people are empowered to live wth dignty. respect. good health ano wellbelng, and t￿ opportunity to access seTvices. support to meet their needs. sio To enable, empower and encourage people aged 50+ across Blrmlnyham, Sandwesl and surnundirvJ aTeas to enrith their Iwe5 and live independendy.

AGE UK BIRMINGHAM LIMITED {A Company limited by guarantee) TRUSTEES. REPORT IINCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2025 alues Respecl-we provide the opportunityforpeople to bè listened lo and lor thwrn8èds lo be acknowledged and understood Empowement- we support and enable people to take control ol their lives and achieve their goaLs Integrity- we will acl with professionalism and ensuie people ¢an tryst our seNl¢e$ and support Equality- w8 WOTk to provide eqLtality ofaccess and opportunity lo the d￿e￿e comrnunilies we engage with and sewe Innovation and Collaboration- we work partnership lo develop exigling and new services and work effidently Strate 1. We are visible Being visible lo all older people, their families and carers b. Building relationships with key strategic partners. funders and stakeholdars Being fully engaged with Integrated Care Systems d. Mark8lng and promoting with impact and value 2. We are representative of all older people Listening to ihe diverse needs of local older pèoplè b. Enabling oldar peoplè's voicès to bè haard Supporting our local population5 3. WÈ are supporknve and responsive to ensure that oldar people flourfsh a. Providing information and advice across all communrties through multiple channels b. Ensuring older people are valued and integrated in lo theiT cornrnunity Maintaining independence through our services . Developing new services in response to the identified needs of older people 4. We are a responsible and su5tairkable organisation Develtsping a positive culture for all our people b. Managing risk responsibly Being financially sustainablè d. Using resourw résponsibly and effeclively Ensuring quality 15 measured and perforniance monitored. How Our Activities DelNer Public Benefft Having gNen careful consideration to the Charity Commi55ion'5 guidance on public b8nefft. the tru51ees are sabsfied that in working to achiévè thèse oblethves Age UK Birmingham is demonstrabng the public benefft of OUT work, as dèfined under the terms of the Charities Acl 2011. Ensurin Our Work Delivèrs Our Airns We regularfy revtew our aims. objectives and activibes. lookin9 at what we &ch￿ved throtsgh our work in the Previous 12 months and the outcomes for older people. The review considers the suc¢esse5 and lessons leamt forearth key aGtivily and helps us to ensure that our alms. obièctivas and activiligs r9ma#i locused on our stale(J purpose.

AGE UK BIRMINGHAM LIMITED {A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI {CONTINUED) FOR THE YEAR ENDED 31 IlfARCH 2025 OUR AcHIEVEME￿s IN THE YEAR In 2024125, Age UK Birmingharn & Sandwell ￿ntInued to deliver vital services for older people across the region. rèspon¢Jing to increased demand amid ongoing socio-economic pressures. The lingering effects of the COVID-19 pandemic. combined wlh the esEalating Cost of Living Crisis, contributed to rising levels of isolation, digital exclusion. and finanrjal hardship arnong older adults. Desprte these challenges, our operat￿nS remained resilient and ￿SpOnS￿e. Through a combinallon of sustained partnerships, volunteer engagement. and addrtional funding, we expan¢Jed our service delwery pa￿CUlarfY across our Independence Support Services. digital inclusion programmes. community engagement 8ctivilies. and welfare support. Key operational highlights include the delivery ofhundreds of group and One-to￿neSUpp0rt session5, increased outreach through awareness campaigns, and targeted interventions lo improve digital skills, reduce k)neliness, 8nd support independent living. Our volunteers played a crucial role in enabling these efforts. and c4Jr Wategic use of community venuès helped bring services closer to fh05e rnost in need. Looking ah&ad, we remain focused on adapting to the evolving needs of ofder people. strengthening our rxjmmunity preser￿e. and advocating for Indusiva. aga-frièndly saNicas across Birmlngham and Sandwall. Infomiatlon and Advlco In 2024125, Age UK Birmingham's IAG team continued to play 2 vit81 role in supporhng older people to maintain their independence and make infixmed choicè5. Our advisors provided trusted. conf5d8ntial advicg on a broad range of issues. helping indiwduals navigate cornplex systsms and acc85S the support they need. With the addition of Ihree new funding contracts. we significandy extended our reach across Birmingham and Sandwell= In Santhvell. we established four outreach swgeries, bringing ourservices directy inio COMM￿ltieS and improving local access to iailored support. In Bimiingham. we exp8nded lo eight advice surgeries, in¢xeasing our capacity to rneet rising demand. Our advisors provided guidance on key issues affecting older peoF4e. inclu(Jing'. Welfare b￿￿fi[S and income m8ximisation,' Heatth and social care: Housing: Transport: Consumer rights.. Debt management. lrnpact in 2024125.. 26.030 conts¢ts wth older people seeking advice., 40% of all enquirfes related to financial concems. beneffts. and income.. 4.544 referrals or signposting to additional services., £3.1 millK*n in recorded benefit gains for servlce users. YIJ cany praise Ag8 UK 8imiingham enough as I would not have been able lo claim any of the benefits by myseff. tTheJ advisor was really helpfvl. Age UK Birmingham provides a valuab18 semce." 7Thg] Adv￿Or was very infom7ative and ￿￿1 not sure where I would have gone rfAge UK 8inrringham did r￿t exist.

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Yc>ur advisor is the 9￿atest hglp An Fny life.- he has helped me every step of the way. His manner is most r8assuring, and I ffjll comfortable discussingprivat& details.. M•mory Care Servlces Oa Centre-. In 2024125 we continuèd pro￿ding a vital service to individuals liwng with dementia and theirfamilies wthin OUT community. Our day Genlre offers a sup￿r￿Ve, engaging. and safe environment wh8r8 people can participate in rneaningful activities, socialise. and receive professlonal care tailored lo their needs. This past year has seen us contsnue to grow and positlV81y impact the live5 of those affected by dernentia. 2,185 attendances by individuals living ￿th dementia at our cenlre. 37 people living vAth dementia regularly supported through our diverse range of services and activities. 200 day care Sessions successfully delivered. provmjing ￿entIal rèsplte ￿ carèrs and stimulating engagement for attendees. oming here makos such a d￿erence lo my w&&k. I love the music and Se￿ng my friends. It really bnght&n my dey." CIAent 'The day cènlre AS a lifeline for us. Kno￿n9 my mum is saf8, happy. 8nd well-Gared for gives me invaluable peace ofrn￿d and Ihe chanc& to recharge. Wè dont know what wed do withoutil." Carer Demenlla Carws Praje The Dementia Carers Hub Peer Support Groups focus on providing a¢￿$1b18 and much-needed support to th8 often-overlooked nefv40rk of unpaid daméntia caTéfs across Birmingharn, wlh the aim of delivering minimum of one dedicated dementta careT SUPPOrt group in each consliluency. ensuring that support is availabl8 locally. These groups offer a safe and confidential space lor carers to share experiences, gain practicd advice. reduce f881ings of isolalon, and build a supportwe community with others facing similar challenge5. This past year. Ihe Carers Hub hos aCh￿ved signth¢ant milestones- 490 p8er sUPPOrt sessions delivered across Birmingham. 2,864 attendanc8s at th8s* crucial suppE)rt group sessions. 111 'hidden' unpaid carers were idenlffied and subsequendy supported throdgh our s&Ni¢es. often reaching those who were previously i501ated. 951 signposts and referrals were madè lo other local services, ensuring carers receNed comwehensrve support tailored lo their spe¢ific needs, from financtal advice to ￿UnsellIng. Yhe GaTrrs' group has been an absolute godsend. Ils the one pl8ce where I feel truly understood. and the advice ltre ￿e1V9d from othgr GaTrrs has been invaluable. It helps me keep going."_ Ca￿r Sandwell Commun Dementia SeTViCe'. This project operates in close partnership wilh ei9ht other dedicated organisations, foming 8 cdlaboratNe network cornmitted to improving the lives of people aff￿[e￿ by dernentia. Ourdedicaled Dementia Advisor plays a crucial role in this service. providing personalised support to indiwduals living with dementia and thèir families 8¢ross the key areas ol Wednesbury. West Bromwich. Walsall, aFKI Great Ba￿. The service focuses on empowering individuals by providing them with comprehensive knowledge, fostering thotrE. and ensuriny they have control over their care plans.

AGE UK BIRMINGHAM LIMITED (A cornpany limited by guaranteè) TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Our key achievemènts lor the Sandwell Community Dementia Service include.. 342 people l¢ving Wtth dernentia diredly 5UPPOrted ￿rOUgh our dementia advisor. 124 home visib completed, offering tailored support in a familiar environment. 'H8ving fhe Dementia Advisor vFsil us at home m&de such a dAff8r8nGe. Th8y h81petl tJs und8rstand èv8rythAng and feel so much MO￿ in Control of what corne8 next. Ils truly con7forting."_ Family Member RISE Sandwell Dementia Frtendl Acti RISE'S dementia-1ri8ndly actsvity groups offer a supportive, engaging space for people living with dementpa and their carers. Using a holistic appToach, the groups provide tailored activities such a5 dementia cale5. arts and Crafts, music therapy. walks. and birdwatchintylhal Can often be continued al home lo strengthen ¢arer-I cared- for-relalionships across each of the Sandwell towns. These sessions promote emotional well-being. social connection, and community inclusion. RISE also contributes to Sandwell's goal of becoming a dementia-frièndly borough through inrtiatives such as the demÈntia-friendly pub hour. In 2024125.. 5 new actlvltles have been su¢cessfvlly added to the programme, axpanding the range of engaging optH)ns available., 169 dients living with dementia new clients have regulady attend our varied aclivities. demcffistrating tho widespread positive irnpact of the prograrnme- 2,193 engagements with clients. refiecting the deep and ¢onsislent support provKled. The reach of RISE èxtènd$ lo various Settings. including our popular dementia-friendly pub hours. A o)uple who r8gularly attend shared their experience.. "Going to the pub hourhas been wonderful kir us. Its a nomial obling that Wg still enjoylogether, èndthe fri8ndlyatmosphere means we can relax andjust be ours8lves. Itmakes us fe8lpart of things again." Osco Communi Centre: Age UK Birmingham's Oscott Community Centre in Great Barr continues to Serve as a dynamic hub for both organisatlonal $ervices and wider cornmunity engagernent. The centre hosts a range ol programmes delNered by Age UK Birmingham. including Pi18tes cl8SS8S, t88 dancès, dèmèntl8 Cargr support groups. and digital ski113 sessions aimed at ieducing digital exclusion. It also plays a key role in 5upports.ng wider community use: open seven days a week, r( provides space for a diverse mix of aclivities. including religious gatherings. children's dance classe5, and Taekwondo sesslons. In addition. the centre fvnctions as a Vital access point forAge UK Birmingham's North Bimiingham Advice an¢J Inforrn8tion drop-in seTvSce. ènabling Iwl resldènts to 8¢¢gss timely sup￿rt. The Cent￿.5 extended operating hours and inclusNe approach highlight its ongoing commitmentto acce55ibilty. ojmmunty engagement. and service dellvery.

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Wellbelng S*rvi¢es ham Active ers Service.. Age UK Birmtngham's Wellbaing office￿ have delivered, supported and reported: 14 weèkly activity sessions. 8 volunteer-lead activity ses5Tons,' 700 indfvldu81 sessions: 3358 swial & activity engagements wilh ciloens- 470 supported signposling. Wellbein Events: Add￿onal funding durin9 thi5 period has increased our wsibilty and extended our reach. enabling new activilies that foster social connection. indusion. and intergeneralional engagement. Highlights indude.. University ol Birmingham.. Wint8rbourne Gardens and Lapworth Musgum visit. ee Head ONice'. Tech Gadget Workshops.. ee National Téam_. Friendship Event-, Day Light Oisco pilots iri Birm￿gh8rn arvj Sandwell. Buiklin Resilient Communities.. Knowledge gaps relab.ng to key health & wellbeing topics vth8re identified through open conversations in our Friendship Clubs. After group consuFtation (xjr corporate partneTS Circle Health and Bevan Brittan. havé dèliver￿ adapted infcffmation to build wdgrstsnding and promote choices relating to health and le981 m8tter8. We were approached by Birmingham Healthy Minds in this period to deliver partnership monlhly mental heaRh modules, led by an A5SiStant Psychologist. Thls pllot ha5 seen an increase in NHS referrals. open mental health dSscussions and a change to NHS Staffing training and assessments for oldèr peopla. Thè project Is in ccffiversalK)n to be exp8nded across Birmingharn and Solihull Mentsl Heal￿ NHS Foundation Trust. Bimiin hèm Friends First SeNice Age UK Birmingham's Befriending Offlcer has delivered. supported and reported: 1411 Citizens ￿181 Interactiorv3 30 Bèfriending Volunteers Established new weekty Friendship Groups in priority constituencies of Pery Barr and Ladyivood. Wellbein Partnershi Age UK Birmingham m8tntains extensive partnership neNYorks at¥oss Bimingham and Sandwell. Through our communty-facing services, we identify key cornrrunty assets and target specrfic demographic groups to ensure gffgctiva service delivery. Our team activety engages with a range of forums, including those hosted by the voluntary and community sector IBVCSI, Prtmary Care and Public Heaf(h, Neighbourhood Nebrfork Schem•s INNS), Bimiingham City Council IBCCI. and Sa￿￿ell Metropolitan Borough Cwncil ISMBC}, to build local ir¢5ighl and collaboralva uT￿erstandIng.

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Aildilionally, through our corporate partnerships. we have successfully delivered activities in wllaboration with organisations such a5 EE. Sky. Circle Health. Bevan 8rittan. the UnNer5ity of Bimiingharn. England Nètball, and Staffordshire Cricket. Sandwell Activi Our Wellbeing Officer have delivered. supported and report8d.. 8 Weekly Activlly Sessions 5 Activity Sessions lead by VolunWrs 1456 Citizen Social & Activity Engagements Serwce.. Sandw811 Wider Determinants of Health- Activi Delive During a forum review mèèting. Age UK Bimiingharn identified a gap in IT provislon supportSftg Older advlts in accessing sgrvices through the NHS App. In response, our Wellbeing Support Officer adapted servieè delivery lo implernent tailored digital workshops. As a result, over 200 residents across the six town5 of Sandwell successfully particlpated in these sessions. "l enjoy the quiz. because ifs good, it keeps the brain active andyou leam such a lol and ils good to le8m- ils bnllianl forme and il rrjakes me happy." Pa￿Cipant "Wates is ex¢pllenl. 11 is doing me th8 world of go(￿. I feel a g￿al improvement using museks I woulGI not otherwise." Partiupant "This group is myfavourite day, love my walk wit17 new friends. Benefits Include 8xercis8 8nd great cake,would recomm&nd itl" Participanl "Lovely group of lik$-mindedpeople'" Partlcipant Yhe groups Glears my head. greatbunch ofp6ople to ch81 to." Participant Edgbaston Nelghbourhood NÈts¥ork Scheme {ENMS) ENNS is a community project dedicated to combatting loneliness 8nd isolation amDng adults 50+ and aduks aged 1849 with addilonal needs. wilhin the Edgbaslon constituency. ENNS works with community assets to ensure that dtizÈn5 have activities on their doorslap which help them connect to their communities and lead indepgndenl. happy and healthy livès. We also work dosety with local Social Work teams to hèlp them acce5S local services and activit￿5 for the people thèy SUpp￿t. 10-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The ENNS team Prowdes comprehensive S￿pport to local gmups by assisting with thè establishment of nèw actNities, offering step-by-step guidan￿ lo ensure successful irnplementalion. Theteam also helps group5 aC￿sS tal r850UTces, develop skills and knowledge to enhan￿ their effectweness. and engage in ne￿OrkIng opportunitie5 10 integrate their efforts within a broader community framework for increased Impact. Betwe8n April 2024 and March 2025, the ENNS team delivered 15 capacity-buildiThJ events. eng8ging both newty- ft)rrned and established groups. These events have supported gioups in becoming formally constituted and ha opened pathways to newfunding opportunthes. Feedback from assets who have been supported through Ihe capacity building wogramme.. "Attending this session made me undepstand more about how Important rf is to know more about data captyiing." Vkally useful to bre8k down the language in the session and demysbfy some of the funth'ng-speak in the appliGation form." "tThe eventj was ￿allY tjseful to help ffte wilh NNS 8ppliGation b(rt also had kits of inf0M￿tilln (hat will help m wlth mygranl 8ppIAC8fions lo other funder8 100." ENNS delivered 6 well attended and well received Netrdork events, wth an additional 17 Compa&%ion8te Cornmunlties &vents led in partnership with assets andlor funded by ENNS for &￿ets lo deliver. nts.. Today has been an amazingly empowering. inclusive and thought-provoking event. Its also been a great opportunity lo nehvoth 88 8 hè8lth w8tch volurtger and going forward ￿11 prOV￿e an opportunity lo in partn8rship wilh oth￿s- We have made son7e amazing contacts that will hu9ely benefit our WO￿ g￿ng fonyar ealty wdlueblg and enjoyable session to chal opentyabouts0meth￿g which impacts all. Ifeel more Gonfident to create space forgiief.- There have been 17 microyT8nts awa￿ed from which sorne assets have gorse ¢)n lo successfvlly ￿eNe other funding. Feedback from cituens who have 8ttended ENNS fil￿1ed mic rant 58syion3- "lam ￿tired￿ndhave lostallmyfftendship and connethons and I feelisolated and lonely. I was impressedby the wam7th of the welcome and evan though I t)nly kn￿ one olherperson at th& start, l got invrted out to 8 coff&9 at anothergmup thatsorne of the lad￿S also attend. I came away with contact deta￿S of olherla(*es.- was so surptlsed that there We￿ so m8nypeoWe in 8 s1ml1ars￿U&(r0n to mysemand the group gave m8 hop8 In lem7s oftin what l cart getvjvofv8d￿, fonn friendsh￿ connections andleam IhAngs' 'Ithas he￿ed me bygainAng a sense ofpurpose. gelb.rtg otjtof IhÈ house meetingnewpetsple andto develop dlffergnt Intergsts. I feel fvke this group is a irfefine. 11 has also helped my weHbeing in knowng about things such as isolati()n, blocépressure and my rnental wellbeing.. 11

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Independence Support S•r¥i¢e$ The prograrnme5 delivered through Agè UK Birmingham's Independence Support Servi￿, both individvally and Gollectively. represent a hollstlc approach lo supporting older adults. They contribute to an improved qualty of life, help to alleviatè PTessure on the NHS. and enable tndiwduals tr) remain living safély and independentsy in their own homes longer. Hand Fix.. Through this project Age UK Birmingham provides rninor home repairs and adaptation5 that enhance safety and ènable wnfident, independent livlng throughout Birmingham. In 2024125 we have.. SLJPPOrted 329 households. Completed a total of 841 job5, CondLtctgd 26 OT assessments. .1 am very happy foryour help and can't Ihank yotj 8nough. From nFaking the enqury, whKh was very quick. lo when Michael came. AAKh8è1 was verypolile and explained everything. He did theiob well andtidied up before he left." cl￿nt 'P6rf&clty happy with everything pmvided. I feel so much st¢38dRr 8mund the house.- Client Tr serrfice has been excèllent. l can now use mykn'lel wth confthnce.°_ Client Sle in Out Footcare SÈrvice- TFFe Stèpping Out project delivers vital nail rare services lo individuals aged 60 and over in Dudley. offered at regular intervals ol every 6 to 10 weeks. This Service plays a significant role in promoting foot health, SuppO￿n9 mobility. prevents'ng falls, and enhancing overall Wellbeing. For 2024125= 780 traatrnent sessions delivered.. 101 new clien15 registered. 'My f8el feel so much better, what a relaxing environment I was pmvid8d great after care advicg thal ￿11 make it easier to care lormy f8et without causing mo discomfort. Grnat sernice." Clmnt Balance and Ex8rcise- Through the Balance and Exercise project in S8ndwell. Age UK Birmingham is able to offer targeted physi￿1 ac¢Nlty that builds strength, improves balance. and helps decrease frailty through a 12 week course. In 2024125.. 160 individuals were onboarded.. 153 Short Wan¥l¢k Edinburyh Mental Well-Being Scale Questionnairas ISWEMWBSI W8fé completed. 1056 total attendances. 12-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI {CONTINUEDI FOR THE YEAR ENDED 31 MARCH 2025 'Although l¢onsid&rmyselffairly actwe havlng re¢ently ￿tIred. I didhave a fall al work &boul 6year$ ago which reminds you that falls are sorn8fhingyou have to be aware of as you gel older. I find this programme combined th my other Bcliwli&$ of walking and aerobics very usefvl to trying to keep the brain working as some of th gx&rc1sgsrequi￿ more thought than others. Itis also good forsocialintetsctlon with the otherpartic¥)ants in the dass. and also Reece who we all consid8r a v8ry good 183d8r of the group encourages us all lo focus on Ihe prevention of falls. I would hwhly ￿cOmMend this class to anybody." Participant 'Very helpful. friendly staff. A sociable clèsg to IAft your splits. I have found that il s done me a worfd of good.' Participant Hom8 En heck Age UK Birmingham'5 HEC project operates across the West Midlands and is designe¢J to help older individuals I￿ve in warm. 88fe envirollmenls, reducing the risks associated with cold homes and environmerhtsl hazards that can lead to falls. As part of the service, a trusted handyperson visits the home to as5e55 tts energy effic4ency. They tn51811 practical items such as energy-saving light bulbs, draught excluders, reflective radiator panels, and night lights. In addition. they provide tsilored advice on reducing energy bills and leave a comprehensive guidance booklèt for ong(¥ng support. 2024125 saw.. 150 households support8d., 894 jobs completed. Dlgltal Programm• Age UK Bimiingham's digital programma Is t811￿ed tr> support older Indlvidvals who are dlgi18lly exduded. Delivered through both group sessions and one-￿￿one support, the programrne aims to Teduce digltal exclusion by enhancinu digital skills. Thls, In lurn. empowers particlpants wfth greater independence and improved access to family conne¢ttons. essential services, and online information. Across Birmingham in 2024125, th8 dfjgllal programme achieved the fc41owing'. A lolal of 435 digital 5UPPOrt sessions were delivered. 1.116 older individuals were engaged through broader awareness-raising inilialives. 227 older people received tailored support through group and one-to-one digital sessions. 6 volunteers contributed their lime and expertise throughout the year to support the programme. 20 tsblets weie donated to individuals to facilitate continu&d digital leaming and access. 3 WiFi boxes w8r6 provided lo communty hubs, enhancing connectsvity within local spaces. 13-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI {CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2025 he sessions have helped boost my confidence, being able lo use my lablet is godsend. as I make and receFve lots of phone Galls from soGial s8rviGes, hospitsl & doct¢)rs, whtch Iles up my phone. l am better ablè lo cope with things now due fo Ihe Dwilal supportAge UK Bim?ingham has provided."_ Pa￿¢SpanI In Sandwell during 2024125. the digital prograrnme achSeved the following.. 82 digital support sesslons were delivered 428 individual engagemènts wérè recorded 56 older people received dedicated support through group and one-to-one se85ions 5 volunteers generously contributed their time and skills to support the delivery of the programme This work was made possible wth the support of S volunteers and was delivered through group sessions from key community locations. including Oldbury Library and the So)ns of Rest building at West Smethwick Park, alongside individually arranged one-to-one sessions. As part of the programme, the Oldbury Library group also took part in a visit to the EE offie85 in Birmingham city centre. where ihey pariicipated in a workshop led by the EE team-an experience Ihat was both enjoyable and informative for attendees. 14-

AGE UK BIRMINGHAM LIMITED {A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 GROUP FINANCIAL REVIEW R•serves Pollcy It is the policy of the Trustees to maintain a level of reserves suffiuent to ènsure the continued operation of the charity'5 actsvities.The trustees have examined the requiTemenl forfree re5erve5, which are those unrestricted funds not invested in fixed 8ssets, designated for specific purposes or irrevocable committed lo spe¢¥fic projects. The trustees consider that the minimum level of free reserves ol the charity is represented by a sum equivalent to 3.5 rnonlhs budgeted salary costs and 12 months. bt)dgeled rent. This would require a minimum amount of £434.344. Not Movement Sn Funds During the financial ygarended 31 March 2025 total funds balances increased from £TT6,785 to £913.026. The amount of restricted fund balances increased from £106,235 to £191.593. Totsl income of £1,731.501 exc88d8d totsl expenditure of £1,595,260 producing 8 SL4rplus of £136.241. Golng Coneèrn The accounts have been prepared on a going conc8rn basis a$ the trustees Consider that they have appropriate funding and reserves in placè to continue to provide services and support for our setvice users. Volunt••rs Volunteers play a crucial role in the charity and the delivery of services. The hours coniributed by volunteers are not formally tècorded currently bLTrt are vital to delivering Ihe current quallty servlces for older people in the city. 15-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE. GOVERNANCE AND MANAGEMENT Governing Documènt Agè UK Bimiingham Limited is a cornpany limited by guaranteè Icompany ￿gIstered number 073343921 which was incorporated on 3rd August 2010 and which achieved charitable ststus on 4th October 2010 (charity registered number 11382401. The charitable company was e5tsbli5hed under a Memorandum of Association wh￿h established the objects and powers of the charitable cornpany and is governed by tts Articles ofAssociation. In the event of the charitable Company bèing wound up members aré rèquired to eontributè an amount not exceeding £1. R•cruitrnent and Appointment of Nèw Trustees The Board ol Tnjslges are Te5ponsible for the appointment and removal of member5. AJI trustee5 give their time voluntarily and receive no benefits from the charily. Any expenses reclaimed from the charity are set out in the notes lo the financlal statements. Durlng 2024-2025 five trustees lolned the Board and five trustees resigned. Paul Todman (appointed 14 Novernber 20241 Sharifah Mussa lappointed 14 November 20241 Jane Edgerton lappointed 24 March 20251 Grace Hampson (appointed 24 March 2025} Rosie Harvey lappoinled 24 March 20251 Darrell Hamian Iresigned on 28 August 20241 Gareth Reynolds (Tesigned on 31 July 20241 Marcus Andrew Jordan {resigned 14 November 24} Benjamin Richards {resigned 14 November 241 Dr Rashda Tabassum Ir8signeil on 9 June 2025) Inductlon and Tralnlng of Nèw Trust•è$ As part of their indvction programme new trustees are made aware of their responsibilities as trustees of Age UK Bimiingham Llmlted. Thls inductlon Includes an introduction to the objectives. scopè and poli¢ie5 of the charity and infomation on trustee responsibilities together with a copy of the charity's previous yearfs financial statemènts. Previously identffied training needs relating to crisis and risk managernenl was put on hold as the pandemic's impact less¢n&d throughout the year. Wg will continue to tnonilor on an ongoing basi8 ak)ng with ther training needs. Organlsatlonal Stru¢turo Aye UK Birmingham Limited is organised so that bts management committee meets regularty lo manage the charity's affairs and forrnulate polw. Therè is also a subwmmittee for Finance and General Purpose which SCTutinize issues and make recommendalions and proposals lo the Board. Finally, the Board and Senior Management Team convene tr) form a strategy team to ensur¢ that in light of soci0-￿n0miC and potillcal charrfJes. the chaiity is dolng all it can to Tèmain fo¢used on its missK)n and aims. A scherne of delegation is in place and day to day ￿5￿xIn51b1IIty for the provislon of the ¢harity'$ sgvices rests with thè charsty's Chief Executive Officer and Chair. 16-

AGE UK BIRMINGHAM LIMITED {A company limited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The Chief Executive Officer 15 resp¢)Trsible for implementing the str8teglc plan and ensuring that the charity delivers the services specified and Ihat key p&rformanEe indicators are met. The Chief Executive OffI￿r also has r8sponsibility for the day to day operational management of the charity, individual supeNision of the staff team and ensurirKJ thatthe team continues to develop their skills and working practices in lTrne with good practice. Pay P¢ll¢y for Senior Staff The directors consider the board of directors, who arè tha charity's trust8es, and thè senior management team comprise the key management personnel of the ch8rty in charge of direcling and controlling. running and op8rating the organyzation on a day to day basi5. Al directors give of their time freely and no dire¢tor recewed remuneraiion in the year. Details of directOTS' expenses and related party transacb"on5 are disdosed in the notes to the a¢¢ounts. The pay of senior staff is revlewed annually an(J is considered against pay leveLs of similar sized charitable organisations. Risk Mana￿mont The trustees h8ve a duty to identfy and review the risks to which the charity is exposed and to ensure that appropriate controls are in pjace to provide reasonable assurance against fraud and error. The trustees have identffied and revi8wed the range of risks to which the charity is exposed and havé taken 5t8ps to manage them. The trustees are satisfied that appropriate controls are In ploce and confirm that the organYzathJn has the resourc6s in place lo continue to meet its charitable obj8cbves. FUTURE PLANS We are dedicated lo bringing our current slrategic plar7 to a conclusion and lo review and re-sel our wenewed plan with a focus on strengthening relationships a¢ross all sector8 lo provide more services tor older people. Over the course of the next strategic plan w8 will continue lo work tirelessly to raise the profile of our charity, n￿kIng il more visible to citizens. their farnilies, and carers and seek lo engage with mole people eadier in their life course to ensure that they are able to tace later life tetter equipped and bettgr able to cope wlh society. We wll continue to focus on bullding nèw relationships with funders. commissioners. within the Bimingham and Sandwell counals as well as the Integrated Care System and Integrated Care Board, as the local authorities and NHS and health sector5 evolve presenting new preventative servic85 opportunities arise. Our commitment to empowering and representing older people remains unwavering. We will continue to listen lo their needs. encourage thèir volres lo be heard through the organisatrons feedback systems, and support them in accessing the services they need for a more manageable. financially sustainab18, and wmfortable later We wll provide the highest quality inforFnalion, advice. and guidancg to oldar paoplè, gspgcially during these mes of financi81 pressure. empowering them to manage changes in their lives. We will listen to their collectNe voice and develop services that maintain independence and break down barriers causing social isolabon and digital exclusion through our new 5eNce delivery models. A3 ￿ grow and develop. we wll do so sustainably and responsibly, ensuring ourstaffing structures are effecbve and erficient and proportionate to our needs. Our approach to risk, resource management, and financial sustainability will be central to our operations. ensurtng the best outcomes for our dder citizens now and in the fvture and offering best value to our (under8 and supporters. 17-

AGE UK BIRMINGHAM LIMITED (A company Ilmited by guarantee) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Future Plans ¢ontinued... Looking ahead, we anticlpata a new partnership with local and locally based national organisations who support us as their charity of the year, who will contribute their expertise, knov18dg8. rèsources and fundrai51ng ability lo us. We are also planning more community and individual fundrdising initiatives lo hamess the power of local people and organisations to invesltheir lime and rnoney into ourlocal servlces ensuring we are str(￿ger10gelher and better placed to support local older people. To support these transformabons, we will Continually ￿VIeW and re*xarnine our designated resetves tr) ensure the successful delivery of our strategy and the lulure sustainability of the organisation into the future. Statement of trustegs. rosponsibiliti•s The trustee5 Iwho are also directors of Age UK Birrningham Limited for the purpose5 of company lawl are responsible for preparing the Trustees. report and the financial statemants in accordancè knrith applicable law and United Kingdorn Accounting Standards (United Kingdom Generally Accepted Accounting Praclicel. Company law requires the trustèes to prepare financial stalemenls for each financial year which give a tru8 and fair view of the statè of affairs of the charitable company and of the in¢orning resources and application of resources. including the income and expenditure. of the charitable wmpany ft>r that period. In preparino the financial stslernenls, the trustees are requiTed to: Select suitable accounting policies and then apply them consislgnUy Observe the methods and princlples in Ihg Charity SORP Make judgements and estimates that are reasonable and prudenl stale whether applicable UK accounting standards have beèn followed, subjact to any material departures disclosed and explained in the financial statement5 Prepare the financial statements on thè going Concern basis unless li is inappropriate to presume that Ihe charitable company will conlnua in business. The Injstees are r85ponsible for keeping proper accountlng records that disclose wtth reasonable accuracy at any tim6 the financial position of the charity and to enable them lo ensure that the financial statements comply wlh the Cornpanies Act 2006. They are also responsiblefre for safeguarding the assets of the chaTltable company and honce for taking reasonable steps for the prèvèntion and dètèction of fraud and other irregulariti85. Dlsclosurn of Inforniatlon to audltors Each of the ￿r$on$ who arg trustees at the time when this Trust8es' r9POrt 1$ approv8(I has Ix)nfirrned that.. so far as that trustee 15 aware. there is no relevant aLtdit infomiation of which thè Charitab￿ company'5 auditors aro unaware, and that trustee has taken all the steps that ougkil lo have been taken as a Trustee in order to be 8war8 of any relevant audit infr￿ation and to establish that the charitable companls auditors ara awarg ofthat information. This report was approv&J by ihe trustees on 29 September 2025 and slgned on their behaLf by: David Sykes Trustee and Chair 18-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK BIRMINGHAM LIMITED Opinion We have audited the frnancial statements of Age UK Birmingham Lirniled (the 'parent charitable comp8ny'l and its subsidiaries Ithe 'group'l for the year ended 31 March 2025 which comprise the Consolidated Slatemenl ol Financial Activitie5, the Consolidated Balance Sheet, the Company Balance Sheet, the Consolidaled Statement of Cash Flows and the related notes, including s summary of significant accounting polieies. The f5nancial reporiing framawork that has been applied in their preparation is applicable law and United Kingdorn Accounting Standards, including Financial Reporting Standard 102 '7he Fin8rJcial Reporling Standard applicable the UK and Republic of Irel8nd' (United Kingdom Generally Aec8Pt8d Accountlng Practl¢&l. In our opinion, the financial ststements.. give a true and fair view of the state of the grtsup and the parent charitable companJes affairs 83 al 31 March 2025 and of its incorning resources and application of resources, including its income and expenditure for the year then ended.. have been PToperly p￿Pared in accordanc6 with United Kingdom Generally Accepted Accounting Practice.. and have bgen prepared in ac￿rdance with Ihe requirements of the Companies Act 2006 and the Charitses Act2011. Basls for opinion We conducted our audit in accordance with Intemat¢onal Stsndards on AuditiThJ {UKI IISAS IUKII and applicable law. Our responsibilities under those standards are further descrlbed in the Auditorfs responsibilities lor the audit of the ￿nanCIal statements section of our report. We are independent of the group and parent charitable Company in accordanTr with the ethical féqLJir8npnts trat are rdevant lo ourauditof thefinanrial staternenls in the UK. including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsi￿L￿e$ in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a bass for wr opinion. Concluslons relatlng to going ¢orJcem In audibng thg financial statements, we have concluded that the Ifustees. use of the going concem basis of aC￿￿￿tir￿ in the preparation of the finanoal slalements is appropriate. 8ased on the work wg h8ve perfomed, we have nol identified any materi81 uneertaintigs relating lo events or ¢ondi&ons that. indiwdually or collectivety, may cast significant doubl on the charty's abilty lo continue as a going C(￿￿eM fvT a period ofat least ￿1ve rTh)nths from when the financial statements a￿ authorised lor issue. Our responsibilities and the r8SF)onsiiMlthes of the trustees with respect to wng ¢orKern are described in the relevant $8Ctions of this report. Other Snfomiatlon The olher inforrnation comprises the informaty'on included in Ihe annual iep)rt other than the financial statements and our a¢Jdrtorfs report Ih8r8<M. Th8 trustees are responsible for the other inforyllation contained within the annual report. Our opinion on the finan(xal slements does not cover the other infomation and we do not express any fomi of assurance con¢5usion thereon. Our responsibility is to read the other informal￿n and. in doing so. consider whether the other infomiation is materially inconsistent with Ihe financial statements or our knovAedge obtained i the course of the audf(, or othen¥ise appears lo tE materially misstated. Ifwe idenlTty such material irK0nsislenc￿S orapp8renl material missiatements, Wea￿ required to detemiMewlther this gives nse to a material mi&%tatsmw)t in the financial siatèm8nis thems8￿&s. If, based on the work we have perfor￿￿d, we wndude th* there E a material rnisstatemenl ofthis other information, we are required to report thal fact. We have nothiThJ to report in this regard. 19-

AGE UK BIRMINGHAM LIMITED {A company limited by guarante8) INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF AGE UK BIRMINGHAM LIMITED Matters on which we arn r•qulrnd to rèport by 0xt•p￿0Th We have nolhing to report Ifl Tespect of the foll0v￿ng matters in Telation to which lh8 Gharities (Accounts and R6portsl R8gulation5 2008 require us to report to you rf. in our opinK)n'. the 1n1orma￿0n given in the financial statements is i￿￿)nsistenI in #ny material ra$p￿t wNh the tnjslees. report.. or sufficient accounting reconls have not been kept". OT the parent charitable companys finanrAal 5taternents are not in agreement with the ac£ounling reCr￿d$- or we have not reCeIv￿ an thè Informa￿0￿ expL3na￿0ns w8 r8quir8 for our audit Responslbilities of trustees As explained more fijlly in the statement oltrustees. responsiblthes. Ihe trustees, who are also the directors of thg charity for the purpose of Company law, are rèsponsfole for the preparation of the finanual statements and for being satisfied that they gwe a true and fair view. and for such intemal control as the twstees determine is necessary to enable the preparation olfinancial staternents byal are free frorn material misslalemenl, whether due to fraud or error. In preparing the finanaal statements, the trustees are responsible for assessing the charitys abilty to continue as a going concem, dis¢105ing, as applicable. matters related to going and using the going cOn￿M basts of accounting ursless the trustees wther intend to liquidate the charitable company or to ￿ase operations. ty have no realistic allemative bt>t to do so. Auditorfs responsibl11￿•$ forthe audit of th• finartcial stst•m•nts We have been appointed 8$ auditor under s8Ction 144 of th8 Charittes Act 2011 and report In 8w)rdance wilh Ihè Act and relevant regulations made or having effect thereunder. Our objeclwes are to obtain reasonable assurancg about whether the financial slments as a whole are fre8 from material m￿$Statement. whether due lofraud or error, and lo issue an auditorfs reportlh81includes ouropinion. Reasonable assurane¢ 15 a high level of assurance but is not 8 guardntee thal an atN4il conduthd in ￿CordanCe wlth ISAS IUKI will a￿ayS detect a material misststement when it exists. Missiatemenls can arise from fraud or errorand are cortsidered mat8rial if, indNidualtyorin thè aggregate, thay could r8asonably be expected to influenea the economic decisions of users tsken on the b35is offhese financial statements. Irregular￿.￿S. including fraud, are instances of non-complia￿ wllh laws and regulations. We design pr￿d￿reS in lino with our responsibilities, OLrtlinèd above. to detect Material misstatements in respect of irregularitses. itxluding fraud. The extent lo wh￿h our procedures are ￿pable of detscting irregul8rtb88, irKlu¢Jing fraud. is detsiw below. Based on our understsnding of the company, we identifie(I the principal risks ot rbon-compliance wlh laws and rÈgulatÈons including those that have a direcl impact on the preparation of the financial ststements such a5 Ihe Companies Act 2006. and the extent to which non-compliance mtght have a material effect on the financial statements. Audit procèdurgs perfornied included dis¢ussions vAth management, r9¥￿ of board meeting minutes. testing of iournals, designing and performing audit procedures and challenging assumptiorss and judgements made by management in ￿lation to accounting estimates. Thère are inhèrent limitations in the audit procedures de￿nb￿l above. We are less likety lo become aware of instanee$ of non-compliance wth laws and regulakn.ons that are not dosely relaled to events and transadons reflected in thè financial ststements. Also. the riskof not detects'ng a malerial mi55tatemenl due lofraud is higher than the risk of not detecting one ￿Su111n￿ from error. as fraud may involve deliberate concealment by. for example. forgery or Intentional Misrepresen￿on$, or through ¢ollusion. A further description of our responsibilities for Ihe audit of the financtal statements is Ictaled on the Financial Reporting Counctl's website at.. ."ihYw.fr 'k(ies. ThLs (les(yipkn"on fomis part of our awlilots reForL

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) INDEPENDENT AUDrroR'S REPORT {CONTINUED} TO THE MEMBERS OF AGE UK BIRMINGHAM LIMITED Use ofour r8POrt This repurt 15 made solely to (he chanws frustees, as a body, in accordance part4 of thé Charthes IA¢o)unts and Rewrts} Regulatsons 2008. Our audit work has been vndertaken 30 thalwe might staleto the charivs trustees those matters we ara Taquirèd to ststs to thern in an auditors. report and for no other purpose. To the lullesl ext8nt permitted by law, we do not accept or assume responsibility io anyone other than the charity and the eharity's trustee5 as a body, for our audit work. for Ihls reprrt or for the opinions we have formed. Colm McGrory Isenlor Statutory Auditor) for and on behalf of Ormerod Rutter Limited .£7.1.i 01.2oas... Chart•r8d Accountsnts Statutory Auditor Ormerod Rutter Limited Chartered A￿ountants The 0a￿eY Krdderminster Road Droitwich Worcestershire WR9 9AY -21

AGE UK BIRMINGHAM LIMITED (A company Ilmlted by guarantse) CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 Ntst•s Unrestricted funds 2025 Designated Restrfded funds funds 2025 2025 Total 2025 Total 2024 Income from: Donations and lègacies Other income 0th9r trading activthes Investment Incomè Charitable athivities 98,802 98.802 3,048 312,416 1.646 1,315.589 26,390 7,135 287,540 2,118 1,048,305 3.048 12.420 299,996 1,646 146.953 1.168.636 Total incorne 547.397 1.184,104 1,731.501 1.366,488 ndlture on: Costs ol genemting voluntary ineome Fundraising trading Charitable act4vth&s 500 107.914 459,910 107.914 1.487.346 257,760 1.055,463 10 1,027.436 Total expenditure 567.824 1.027,436 1,595,260 1,313,723 Net incom lèxpenditurèl before tran$f•rs (20.4271 156.66B 136.241 52,765 Transfor btheen funds 144.310 (73.000} 171.310) N•t Incom {expÈnditure) aftef transfers 123.883 (73,0001 85.358 136.241 52,765 Total funds brought fO￿ard 490.550 180.000 106.235 776,785 724.020 Total funds earried forward 614,433 107.000 191.593 913.028 776,785 The Consolidated Statement of Financial Actswlies includes all gains and losses recognised in the year. AJI income and expènditure derive from continuing activities. The Statement of Financial Aclwities also complies with the requirements for an income and expenditure account und&r the Cornpanw Act 2006. The Chority has taken aifvantage olsection408 ofthe Companies Act2006 not to publish its own Statement of Finan¢ial Activities.

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) CONSOLIDATED BALANCE SHEET AS A T 31 MARCH 2025 2025 2024 Notès FIX￿ assets Tangible assets 16 16,869 16,869 27.238 27.238 Current assets Debtors Cash al bank and in hand 18 171.292 953.310 1,124.602 185.027 757,476 942,503 Credltors: amounts f•lllng due within one year 19 1228,4451 {192.9561 Net current assets 896 157 749,547 Total assets less cur￿nt Ilabllities 913,026 776.785 Total net assets 913.026 776.785 Charlty funds Restricted funds Designated fvnd5 Unrestricted lunds 21 21 21 191.593 107.0(X) 614.433 106,235 180,000 490,550 Total funds 913.026 776.785 The Trustees acknowledge their r85ponsibiltties for comp￿n9 with the requirements of the Act wth respect to accounting record5 and prep8r8tion of finanaal statements. The finanaal siatèmènts havè b9￿ prepared in accordanc8 wlth the provisions applicable to entities subject tr) the srn811 ¢ompanies regime. The financial statements were approved by thg Trustee5 on 29 September 2025 and signed on their behalf by.. avid Sy Trustee and Chalr Company R•gi$tration No. 07334392 -23-

AGE UK BIRMINGHAM LIMITED (A company limited by guaranteo) COMPANY BALANCE SHEET AS A T 31 MARCH 2025 202S 2024 Note¥ Fixed ass•ts Tangible assets Investments 16 17 16.869 250 17,119 27,238 250 27,488 Current assets Debtors Cash at bank and in hand 18 283,882 840,713 1,124,595 415,860 315,660 731,510 Creditgrs: amounts falling du• withln on• year 19 1226.9101 {174,7731 Net current assets 897.685 556.737 Total assets less current liablllties 914,804 5B4.225 Total net assets 914.804 W,225 Chadty funds Restricted funds Designaterj funds Unréstrictèd funds 191,593 107.000 616,211 82,744 160,000 341,481 Total funds 914,804 584,225 As permttted by s408 of the Companies Act 2006, the company has not presented its own statement offinanci81 activities. The cornpany's net movemfrnl in funds for the year was a surplus of £330,579 12024.. surplus of £31,861). The rnmpany was entitled lo exemption from audit under s8Ction 477 ofth& Compani8s Act2006. The rnernbers have not required the entity to obtain an audit for the year in question in acoordance with Section 476 of the Companies Act 21X)6. However, an audit is required in accordan￿ with section 151 of the Charities Act 2011. The Trustees have prepared group accounts in a￿OrdanCe with section 398 of the Companies Act 2006 and section 138 of the Charib'es Act 2011. These accounts are prepared in accordance with the special provisions oIPart 15 of the Companies Act relating to small companies and constitut8 thè annual aewunts wuired by the Companies Act 2006 and are for ryrculation to members ofthe company. The financial staternents wero approvgd by Ihe Trustees on 29 S¢pt¢mber 2025 and slgned on their behalf by.. David Syk Trustoo and Chalr Cornpany Reg5strallon No. 07334392 -24-

AGE UK BIRMINGHAM LIMITED (A company limlted by guarantee) CONSOLIDATED sTATEmETr￿ OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 Note 202S 2024 Cash flows from opgratlng actlvStles Cash generated from operations 26 194,188 45,856 Cash flows from rnvestlng activitigs PurGh8se of tangible fixed assets Interest received 110.401) 2.118 1,646 Net cash u$?d in investlng activities 1,646 8.283 Change in cash and cash gquivalents 19S,834 37.573 Cash and cash equivalents at beginning of the year 757.476 719,903 Cash and Cash gquivalerbts at 9nd of the year 953,310 757,476 The notes on pages 26 to 46 fomi part of these financial statements. -25-

AGE UK BIRMINGHAM LIMITED {A company Ilmlted by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies Charity informatton Age UK Birmingham Limited is a private company limited by guarante& ineorporated Tn England and Wales. The registered office 15 Slralford House, Stratford Place, Camp Hill. Birmingham. 812 OHT. 1.1 Accounting Gonv•nt5on The financial statements have been prepared in accordan￿ wlh the charitys meny)randum and arlicles of asswiation. the Companies Act 2006 and 'Ac£ounting and Reportirhg by Charibes.. Stalernent of Recommended Practice applicable to charitie5 preparing their accounts In accordance ¥￿th the Finandal R6poiting Standard applicable in the UK and Republic of Iidand IFRS 102}" leffectNe 1 January 20191. The charity is a Public Benefit Entty as defined by FRS 102. The consdidated statementoffinanclal activthes includes the results ofthe charity wholly owned Subsid￿ne$ Age UK Bimingham and The Black Country Trading Limited Ic4)rnpany number 029042701 and Age Concem San(twell Vas Age UK Sandwell Icompany number 039384841 on a line by line basis. The financial statements are Pfepared in sterling, which is the functional currency of the charity. Monetary arnounts in these financial statements are rounded lo the nearest £. Th& finan¢i81 Statements have be8n prepared under the hlstorfcal cost conv8ntlon. The principal accounting policies adopted are sel out below. 1.2 Legal status of the charity The charlty 5$ a company limited by guarantee. The membars of thg company include Ihe trustees named on page tha company infomation pag8. In the avenl of the charity being wound up. trhe liability in respect of the guarantee Is limftèd to £1 per member of the charity. 1.3 Going Goncern Atthetlme of approving the finanrial statement5, thetrLtstees have a reasonable eXpeCtatiC￿ thatthe charity has ad￿Uate resources lo conbnue in operational 8xk8tanc& lor tho foreseeable fulure. Thus, the Irustegs conlnue to adopt the going ￿nCeM basis of accounting in preparing the financial statements. 1.4 Charitable fLTrnd¥ Unrestricted fvnds are available for use al the discrgtion of the trustees in furtherance of their charitable obJ'8(ves. Restricted fijnds are subject to specific conditions by donoTS as to how they may be used. The purposes and uses ol the restri¢tgd funds are set out in the notes to Ihe financiat stalemenls. D9signated funds comprise unrestn'cied fund5 that have been set aside by the Trustees for p'articular PUTposes. The aim and use of each designated fund is set oul in th8 notès to the financtal statements. -26-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accauntlng polielÈ$ {continued> 1.5 Incomlng resources l incoming resources are included on the Statement of Financial Activities when the charty is legally entitled to the income and the anwjunt can be quantified with reasonable accuracy. No arnounts are Induded in the financial statements for setvl¢es donated by volunteers. For lega¢les. entitlement is the eadièr of thé 199acy being received or the charity being notified of an impending distribution, the amount is known, and recèipt 15 expected. If the amount Is not known the legacy is treated as a contingent asset. Whère income Is Invoicad or received that relates to subsequent Peri￿s. incomè 15 treated as deferred income. Grants- Grants are included in the consoltdated statement of financial activitie5 on a receN8ble bas￿. ￿There income is T￿e1Ved in advance olenlilemenl of ￿CeIpt. its recognitson 15 defe￿ed and included in creditor5 as deferred income. Where entiuernenl occurs befoTe Incor￿ is re¢eNsd. the income K9 accwed. 1.8 Ro$our¢e$ expended Expenditure Is acc¢xJnted for on an accruals ba51S and h83 been Glassffjed under headings that agy￿al9 all costs related to that category. Where costs cannotbe directly attributed to particularheaclings, they have been allocated to activlties on a basls consistent with the use of ￿SOurCes. 1.7 Tanglble flxed ass8ts Tangible fixed assets cosling £1.500 {IT aquipmenll1£1,000 for other assets, are capitalised and recognised when future economic benefits are probable and the c051 or value of th8 asset can be measured reliably. Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation. net of depreciation and any impairment losses. Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over theii useful lives on Ihe following bases: Office equipment Fixtures and fittings Motor vahiejès - 25% on cost - 25% on cost - 25% reilucing bal8nce Th&gain orjoss arfsing onthe disposal of an asset is determin￿1 as the dtrrerenco b8twgen1hesab Proceeds and the carylng valua of th8 assat a￿1 is refX)gnlsed in ngt incornel(expenditurel for Ihe year. 1.8 Fix•d ass•t in¥e5tments Fixed asset investrnents are initially rneasured al transaction prtce excluding transa¢tK)n ¢0s15 and aTe subsequenuy measured al fair value at each reporting date. Changes in fair value are reCOgn￿ed in nel Incc*nellexpen¢Jiturel for the year. Transaction costs are expensg¢J 8$ incurred. A sUbsid￿ry is an entity controlled by Ihe charity. Control is the power lo govem the financial and operaling policies of the entity so as to obtain benefits from its activities. Inve5trnents in subsidiaries are at ¢ost less provision for irnpairment. -27-

AGE UK BIRMINGHAM LIMITED {A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Ac¢ountlng p¢ll¢le8 l¢on¢lnued} 1.9 lrnpairment of flxed assets At each reporting end date. the charlty revlews the ¢arwng amounts of Its tangible assets to delemine whether ther8 is any indi¢alioEI that those assets trave suffered an iTnp8irmenl loss. If any such indicalton exists, the recoverable amounlof Ehe asset is estimated in 0￿er lo determine the oxlenl of the irnpaimient loss Irf any). 1.10 Cash and cash equSvalents Cash and cash eqLJivalents include 17sh in hand, deposits held at ￿11 with banks, other Short-term liquid invesiments with original maturities Of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. 1.11 Financial instruments The chantable company onty has financial assets and financial liabilities of a kind that qualify as basic financial instrum6nts. Basic finanaal inslrurllenls are initially recognised at transaction vaSue and 5ubsequenUy measured atlheir s&itlem&nl value with tha axcaplion of bank loans which are subsaquently measured at amortised cost using the effeckn've interest method. 1.12 Taxation The charity is exempl from corporation tax on Sts charitable adlvStles. Subsidiary companie5 pay any tsxable profits to the charity each year under Grft Aid. 1.13 Retirement benoflts The charitable company operated 8 dèfined eontribut¥)n pension scheme. Contributions payable lo the charitable companys pension scheme are d)arged lo the Slatemgnt ol Finanaal Activities in the period to which they relate. 1.14 Liabilities and provisions Liabilities are recognised when Ihere Is an oblkJation at the balan￿ sheet date as a result of a past went. f( is probable that a transfer ol eeonomlc bènèfit will be required in settlement and the amount of thè sett￿Ment can be estimated refiably. Liabllilies artr recognbed at the amount that the charty anticSpales11 will pay to sottlé thè debt or the amount il h8s received as advanced payments for the g(K)d5 or seFvic8s f( must pro￿de. Provisions are rneasured at the best e5tsmale of the consideration required to Settle the obligation. Where the effect of the time value of money is material. the provision 15 based on the present value of thosg arnounts. discounted al the pr&tax discount raie Ihat reflects the risk5 Specific lo the Ilabllity. The unwinding of the discount rate is recognised as a finance cost in net incomel{expenditurel. 1.15 Opèratlny 108$e¥ Rentals under operating leases. IncludirvJ any lease ine¢ntlves. are charged to tho Statement of Finanaal Activitres on a stsight line basks over the terni ollhe lease. -28-

AGE UK BIRMINGHAM LIMITED {A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR ThIE YEAR ENDED 31 MARCH 2025 Critical accounilng estimates and judgements In the application ofthe charity's accounting tx)licies. the tTr*stees are requiredtomakejudgements, estimates and assumph.ons about the carrying amount of assets and fiabilthes tt)at are not readily apparent from other sources. The estimates and assocL3ted assumptions are based on hislorscal expeiien¢e and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and undertying assumptions are Tevieweij on an ongoing b8si5. RevT5ions to accounting estimates are recognised in the petto¢J in whi¢h the estiTnale is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects 1)oth current and futurè p81iods. Donatlons and legacles Unrestricted Restrtcted fund$ funds Unrestrieted Restricted fund5 funds Total Total 2025 2025 2025 2024 2024 2024 Donations 57,776 39,781 1,245 98,802 57,776 39.781 1,245 98.802 22,962 1,149 24,111 Legacies Fundraising 2,279 25.241 2,279 25,390 1.149 Donatlons In kind During the year ended 37 March 2025, ihe charity had the use of the premise5 Ot a Centre free of charge and indudes as an in kind grant of £15,000 and an equivalent rent cost of £15,000. There were no other donab.ons in kind during the year ended 31 Mach 202512024- £15.000). other incomg Unrestricted Restricted funds nds 2025 Unrestricted RestrlctEd funds funds 2024 Total Total 2025 2025 2024 2024 Miscellaneous Shop compensation 3,048 3.048 7,135 7,135 7.135 7.135 3,048 3,048

AGE UK BIRMINGHAM LIMITED (A company Ilmited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 5 Other trading activEU8s - non eharltable Ineom• Unr¥$tTl¢lèd Restrlcted funds funds 2025 2025 Total Unrestrlcted Restricted funds funds 2024 2024 Total 2025 2024 Shop Inu)me Fees chargèd Sales of wills and asl power of attomeys Room hire 54,597 177,819 54.597 190.239 53,534 154,115 53.534 163,640 12.420 9.525 47,614 47.614 51,350 51.3SO 19,966 299,996 19.966 312,416 19,016 278,015 19,016 287,540 12,420 9,525 6 InYe5tm¢nt Income Unrestrlcted Rèstrietèd funds funds 2025 2025 Unrestricted Restricted funds funds 2024 2024 Total 2025 Total 2024 DerK>Sit accosjnt interest 1,646 1,646 2,118 2,118 1.646 1.646 2,118 2.118 30-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee} NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Charitable activities Totsl 2025 Toial 2024 Age UK Eon Benefit Sessions llnfomiats.on and Advlcèl Age UK Eon Home Energy Checks IHaThJffvx Falls Pravénlionl Birmingham city Council (Information aryj Advice) Birmingham City Council {Active Agersl Birmingham City Council {NNS Edgbaslonl NHS Birmingham and Solihull ICB {Handyfix Falls Prèv6ntionl NHS Dudley CCG IFool¢are Islepping OLrtI Age UK (Winter Health Cost of Living Fund) Zurich Communty Foundation IRISE Dementia Wellbeing} Murray Hall ISan(Jwell Communty Dementia Support) Northfield Community Partner (Digital Literacy) Heart of England Community Fund The 29th May 1961 Charitable Trust Ilnforrnation and Advice) Age UK More Money for You FO￿ard Carers {Demenlia Carers Hub) Age Concern Bimiingham (Friends First Befriending) Age UK (Birmlngham Cost of Liwng) Age UK (Sandwell C051 of Living) Communib8s tn Sync (Sandwell Digrtal Awareness prevsously Womèns Walking Groupsl Birrningham City Council (Household sUpP￿t Fund) Sandwell MBC {Sandwell Falls Prev8ntionl Ag8 UK (Digital Champions Birminghaml Age UK (Home Sweet Home Information and Advice) MÈlal Closures Ltd (Staff welfa￿ Fund) Eveson TnJ5t (Three Activities Project) BVSC {Fairer Futures Fund) Independent Age (Boost Your Finance Info & Advice) Citizens Advice Mid Mercia {GAIN Vuln&rabl& Adults) Other grant provi¢Jers Restricted Income 25.560 15,450 200.0(10 140,0(KI 147.465 37.692 40.083 1.000 23.000 25,096 24,120 17.072 150,000 141,875 127,465 37.467 39,924 1,000 23,333 27,258 1,000 10,000 5,000 18,600 88,610 17,998 40.000 40,000 1,000 9.416 5,000 43,975 108,302 35,996 19.000 41.600 54.650 40.000 27,333 15,500 22,000 20.000 25.427 30,000 56,691 1,168.636 32.636 885.958 Sandwell Melropolitsn Borough Council (Sandwelll Other grdnt providers Unre$trlcted Incorne 128.063 18,890 146.953 128.(￿3 29,284 157.347 Grants recgivable 1.315.589 1,043.305 31-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 AfARCH 2025 Ralslng funds- costs of generatlng voluntary Income Unrastrlcted funds 2025 Rastrlcted funds 2025 Total 2025 Total 2024 FurKlraising costs 500 500 Ralslng funds- fundraising trading Unr•strlctèd funds 2025 Restrlcted funds 2025 Total 2025 Total 2024 Staffing and related costs Operational costs 75,952 31,962 107.914 75,952 31,962 107,914 201,135 56,625 257,760 10 Direct costs of charltabl• actlvlties Unr•strletsd funds 2025 Rèstrlcted funds 2025 Total 2025 Total 2024 Staffing and rèlat￿ ¢osts Catering expenses Volunteers, expenses Transport costs Activitias Recruitment costs Support costs (note 11) Govarnan¢e costs Inole 12} Grants dislribulable Bad debts Partnership payments (Gateway Fam Servlcesl 240,208 12,660 854 19,545 48 12,319 143,875 19.753 826.922 1,067.130 2,420 15.080 117 971 957 20,502 1,660 1,708 716 13.035 117,349 261.224 665 20.418 20.809 20.809 10.648 55,821 717.905 10.163 1,308 15,255 1.597 2,845 232,239 17,150 8,644 136 48.221 10,648 55,821 4S9,910 1.027.436 1,487.346 1,055,463 -32-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 11 Support costs Unrestricted funds 2025 Restrlcted funds 2025 Total 2025 Tot41 2024 Transport costs Volunteer costs Premises costs Office Costs Professional fees Other expenses Bank chaiges Unr8coverable VAT Depreciation 3.277 403 57.404 22,888 15,398 14,494 1.272 23.928 4,811 1.755 337 26.547 39.558 3,364 34,150 705 6.751 4,182 5,032 740 83,951 62,446 18,762 48,644 1,977 30,679 8,993 4.347 1,322 121.659 37,738 23,369 10,333 2.301 21,242 11.928 143,875 117,349 261 224 232,239 12 Governance Costs Unr¢stdetsd funds 2025 Restricted funds 2025 Total 2025 Total 2024 Accountancy Legal and professional fees Auditors. remuneratio 4.675 6,383 4,675 6.383 3.925 4.540 8.685 17.150 665 665 19,753 20.418 13 Trusts•$ remuneration and expenses During the year. trustees recgfved any remuneration or other benefits12024- £nil). During the year. expenses amounting to £nil was reimbursed or paid diredy lo trust8es12024. £nil). -33-

AGE UK BIRMINGHAM LIMITED (A company limlted by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2025 14 Staff costs Number of èmployees The average monthly number of èmployges durin9 the year for the group w8s as follows: Group 2025 Number Group 2024 Number Ch81ity shopltrading Care workerslpublic contacl Adm(nistration 35 10 48 29 40 Employment eosts Group 2025 Group 202d Company 2025 Company 2024 Wages and salaries Social security costs Other pension costs 1.002,199 77,965 824,592 65,883 24,440 914,915 972.020 75.056 28.699 1,075,r15 658.587 47.025 1 109768 725.137 One employee Teceived emoluments between £60,000 - £70,000 durin9 the year ended 31 March 2025 12024.. one employeè). Key managoment personnel The key managemenl personn&l ol the charity corvprise the Trustees, Chief Executive Offi¢ef. Head of Finance and Head of Operations. The ITuslees were not paid or reEeiv8d any other benefits from amployment with the charity in the year12024.. £nill. The total 8mployoe bgngfils of the key management personnel of the charity were £179.18812024.' £181.4161- Volunteers The charity has the supportof 8 sunificant number ol volunteèrs in order to achieve its charitable activities for which it is very gratefvl. The charty is unable to accurately quanlfy the value of services provided by voluntèèrs.

AGE UK BIRMINGHAM LIMITED {A Company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 15 Nat Ineomellexpendlturel Th15 is stated after charging: 2025 2024 DeP￿CIatIOn Audrtors. FemuneralM?n Operating lease rentals 10.369 9.360 8.653 11.928 8.685 10.608 16 Tangible fixed assèts Group & Charity Fumlturtr & Flttlngs Offi¢e Furniture Computer Equlpment Motor Vehlcles Total Cost At 1 April 2024 Additions At 31 Mafch 2025 23.$03 23,172 38,584 14,000 99,259 23.503 23.172 38.584 14,000 99,259 Depreclation and Smpaimient At 1 April 2024 Depr6cialion charged in the yea At 31 March 2025 18,721 23.172 24.658 5.472 72.021 1.376 20.097 6,857 31.513 2,136 7,608 10.369 82,390 23.172 •Tryin9 amount At 31 March 2025 3.406 6,392 16,869 At 31 March 2024 4.782 13.928 27,238 -35-

AGE UK BIRMINGHAM LIMITED (A company Ilmlted by guarantee) NOTES TO THE FINANCIAL STATEPIIENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Fixed asset investmènts Charlty Investment In subsidiary ¢ornpany cost or valuation Al 1 April 2024 & 31 March 2025 250 Carrying amount Al 1 April 2024 250 At 31 March 2025 250 The charity owns 100V. of the issued share capital of Age UK Birmingharn and Th8 Bla¢k Country Trading Limited. a company registered in England and Wales (company number.. 029042701. 18 DebtOf5 Group 2025 Charlty 2025 Amounts falling due within one year.. 2024 2024 TTade debtors Other debtors Amounts owed by group undertakin95 Grant debtor Prepayments 103,095 6.750 125,805 6,750 102,865 6,750 112.823 43.119 18,325 283,882 122,957 6,750 233,681 34,725 43,119 18,328 171,292 34.725 17,747 185,027 415 860 -36-

AGE UK BIRMINGHAM LIMITED (A company limited by guaranteo) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2025 19 Crèdltc*rs-. amounts tslling due within one y￿r Group 2025 Charlty 2025 2024 2024 Trade crgditors Taxation and other social security Deferred income Accrued expenses VAT 36,511 16,929 82,740 82,306 9,959 228,445 26,062 14,568 65.436 72,680 14,210 192,956 35,949 16,929 82,740 81,333 9,959 226.910 25.379 14,568 47,936 72.680 14,210 174,773 Group 2025 Charlty 2025 2024 2024 OefvrTed Income Balance at 1 April 2024 Amount rèleased lo income Amount delgrred during the year Balance at 31 March 2025 47.936 {47,936} 82.740 82,740 73,481 173,4811 65.436 47.936 147,9361 82.740 82.740 45,981 145,9811 47.936 Deferred income represents gTanEs recelved in advar￿e ofthe period to which they relate. Ir￿oMe Is deferréd only when th8 provider spe¢sfies ujndittons which musl be mel before the charity has unconditional enlillemenl lo fund5. 20 Rgtlrem•nt b•nollt $¢h•mg5 Group 2025 Charlty 2025 2024 2024 08fingd Contribution schemes Charge to profil or loss in respect of defined contribution schemes Balance at 31 Mard) 2025 29,604 24.440 28,699 19.524 29.604 24.440 2&699 19,524 The eharltable company operates a rJefin8d contrfbutlon pension scheme for all qualfying employees. The assets of the scheme are held separately frorn those of the Charity in an independently administered fund. 37-

AGE UK BIRMINGHAM LIMITED (A company limitod by guarantee NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 Statement of fund5 The income funds oflhe gTOUP include restricted and unrestricted fvnds compriwng the followrg unexpended balances held: Statement of funds- Current year group Movement in funds Resources expend¥d Balance at 1 Aprll 2024 Incoming resources Transfers Balanee at 31 Mar¢h 2025 Unrèstrletsd funds General fund Designated fund 490,550 180.000 670.550 $47,397 567.824 144,310 73.000 71,310 614,433 107,000 721.433 547,397 567.824 Restricted funds Information & Advice Hand￿1X l Falls Prevention Heart of England Cornmunlty NNS Edgbaslon Active Agers Stepping into Digital FootcarelStepFMng Out Community Dementia Support- Sandwell RISE Dementia Wellbeing Eon Home Energy Chtroks Eon Benefit Checks More for Your Money Proiecis Dtmentia CaTer5 Hub Friend5 First Befriending Sandwell Women's Walking Group Sandwell Digital Project NNS Erdington (Hire of Erdingttsn Library) Birmingham Digital Champions NNS Erdington IRoorn Hire) NNS Sutton Coldfield (Room Hire) Age UK More Money for You 24-27 Age UK Home Sw8et Home Boost Your Finances GAIN Vulnerable Adulis Three Athvlties Project Activities at Anne Marie San¢thYell Falls Prevenli)n Fair8￿ Futures Fund 25.873 212.759 41.828 12.604 147.465 140.000 220.793 44,342 12,003 141.632 135.294 {8,6641 2,514 9,175 15831 24.931 7.530 1114001 18,364 12,236 52.503 25.096 42,730 24,838 19.7731 16.6211 10.020 3.657 15.203 23.000 15.450 25.560 12.659 11.123 6,029 11.290 10,006 27,080 19,421} 114.2701 12,6531 5.970 15.118 2.173 110.562 35,996 19.000 97.299 22.646 13.931 19.8461 9.387 28,468 7,242 17,500 1.531 4,661 891 12,839 640 42,964 38.908 4.056 2.080 2.050 1,410 1.010 670 1,040 31,316 29,060 2,256 27.333 25,427 30.￿)0 22.000 3,645 $4,650 20,000 -38- 23.077 19,292 21.846 7,288 897 51,672 20.000 4.256 6.135 8.154 14.712 2,748 2.978

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 Statement of lunds (continued) Statèment offunds-currnnt y•ar group Balance at 1 Aprll 2024 Ineomlng ro$our￿$ Rtrsource$ ¢XPgnded Transfers Balaneè at 31 2025 Othèr Metal Closures Ltd St8ff Welfare Fund 13,626 15.500 13,468 11581 15,500 106.235 1.184.104 1,027.436 71,310 191,593 Statement of lunds - prtor year group Moverrtent in fvnds Resources expend8d Balance at 1 April 2023 Incoming resources Transfars Balance at 31 March 2024 Unrestrleted funds General fijnd Designated funds 428.374 180,000 608,374 469.856 505,116 97,436 490.550 180,000 670 550 469.856 505116 97.436 Rostrtcted funds Infi)mTration & Advice Han(tyfix Heart of England ComTllunty NNS Edgbaston NNS Y8rdlÉy Active AgeTS Stepping inlo Digital Footcarelstepping Out Cornmunity Dernenlia Support- Sandwell Digital Literacy RISE Demenlia Wellbelng Bimingham COL I&A Project Eon Home Energy Checks Eon Ba￿errt Checks More for Your Money Dementia Carets Hub FTiends First Befriending Sandwell COL I&A Project Sandwell Womgn's Walking Other 21.320 177.021 42.311 145,156 44.106 15,721 122,406 127.312} 1.795 25.873 15.138 19,872 {5831 24.931 127.465 24.482 22.731 141.899 126.540 16.267 44,113 21,970 132.312} 16,4641 15,3521 7,530 49,465 27.258 4.730 10,020 3,912 3,459 11,000 23.333 40,000 17,072 24,120 18.600 90,490 17,998 40,000 4,000 44.600 896,632 13,851 11,589 40.785 B,350 7,236 18,390 84,520 2,880 39.215 1,827 43,685 808,607 11,0611 15203 785 18.7221 116.884} 12101 5.970 15.118 (T851 2.173 915 97.437 115.645 106.235 -39-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMEpifs {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 Statement of funds (contlnuadl Unrestrlcted Fund$ General unrestricted funds are Ihose funds which the trustees are free to use in accordan￿ wth the d￿rI￿S tharitable objectives. signated Funds These funds represent assurance to lutura expanditure. which the trustee5 regard as essential lo the ongoing work of Ihe chanty, albeit at this stage wrthout any binding commitment. A new Strateg￿ plan implemented from April 2024, in March 2025 the designated fund5 have been reviewed and amended as follows- Sandwèll Devg10 ment Fund This Fxovision is to support th8 5eNices lo be offered and strengthen within Sandwell area. Flnance D rnenl £10000 This PTovision is to build on our knowTedge of Business Central through further training and when nec8ssary, bring in specialist knowledge in relation to VAT, to 5UPPOrt Ihe charity wth tax related decisions. Memo Car8 D velo ment £10000 This provision is lo support the seNice during a period of growth. IT & Communicalron IrtfrastruduTe This PTovisiDn Ss to eonlinue to invest in technology that will assist the charity to keep pacè with nÈw ways of woiking changes which will enhance the seNices we providè. Premises Develo To improve the condition of our lease premlses in parb¢ularty Oscott C9ntre and Hamslead shop as well as consider new locations actoss Birmingham and Sandw911 areas. Business Devalo enl £35 000 This piovision is lo provide time and rosourcg lo develop partnerships wth Ixjrporales. identify and develop unreslricled income streams. -40-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee} NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 St*enwnt of funds {continuedl Restrlcted Funds Resfricte(I furK15 are those funds which have been receNed for partiwlar purposes and projects. Infomation and Advic8 Funded by Blmiingham City Cour￿￿ for ourfree Information and advice for ￿r S0+ in Blm)ingham Hand Falb Prevent Funded by NHS BiTrningham and Solihull ICB forourfree handy person sarvicefor p8opl8 0￿r 50 an(J aduts wilh lrfe-lirnibng disabilities. This service undertakes assessments and ffits item5 such as grab rails, key sale5, non-slip balhmats. aFvJ stair rails. BCC Active LLCP Funded by Bimiingham City Council for our free wellbeing aCtiw1￿ which include5 physKal activity and social engagements i.e. exercise gTOUPS. telephone groups and walking groups. NNS Ed bastr)n Funded by Birmingham City Council this service aims to help olderadulls to18ad healthy, happy anrj independenl lives in their own homes and communities. It woths wlh the community to develop and grow activities. Dem8nti8 Carers Commun Funded by Forwarded Carers to wovKle free carer support groups ￿ri)s3 8rmirwJham for those ILM)king after people liwng with demenkna. Out Footcare Funded by NHS Black County ICB to provide a basic f(x)l sèrvicè to maintain good foot ￿aIrh for Dudlay residents. Sondwell- I&A Funded by Solihull Metropolitan Bomt4h C(xJrtil for our fr88 InforMat￿n and advi￿ forover 50+ in Sandwell. Sandwell Communi Dementia Su Working wrth sèvèn 8stablishèd partnar VCS organisatK)ns. Agè UK Sandwall pmwdes a comprehensiv8 supFxJrt package to those dealing with dernentia re18ted issues. This eAn range from those wilh memory issues who need a diagnoss. to those wilh advanced dementia needing residential Care. Support can be weware and companionship calls. infomiation and advice or signpostinglreferring for speckilisl support. Sandwell RISE Dementta Wellbei GTOU Two•year funding has been secured frorn Zurtch Foundation to provide Wellbeing support groups across Sandwell for peopl8 livlng with dementia and their carers_ Bimii ham Di ital Cham ions A Nah"onal Age UK funded project to improve digital literacy wrfhin older adults. -41-

AGE UK BIRMINGHAM LIMITED (A company limiled by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Friends First Befriendin Delivered in Partnership vAth Ago Concem Bimilngham to develop and support friendship gFOUPS Wthin Birmin9ham. More Mone A Nalional Age UK funded project to In￿eaSe benefit take up for older peoplè. Home Sweet Hom8 A National Age UK fvnded project to improve acc8ss to Information and Advice for older people. Boost ur finances An Ir7dependent age fvnded project to improve beneffil take up in Sandwell for older adults. GAIN vulnerable adults A partnetship pioject with Mid Mercia CittTrns Advice to improve vulnerable older people acces5 to inlorrnalion and adwce. Sandwell Falls Prevention A Sandwell MBC funded project to provid8 Strength and balance dasses to older people who have been identffied with a high rbsk of falling. -42-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 22 Analysls of n•t assèts betwègn funds Analysls between funds- current year group Unrestricted 2025 Designated 2025 Restricted 2025 Total 2025 Funds balances at 31 March 2025 are represented by.. Tangible fixed assets Current asstrts/lli8bili11gs) 16.869 597.564 614.433 16.869 107,000 107000 191593 913 026 Analysis bètwÈert funds- prioryear 9roup Unrestricted 2024 Designated 2024 Restrlcted 2024 Total 2024 Fund5 balances at 31 March 2024 are represented by- Tangible fixed assets CLèrrent assetsl(liabilities) 27,238 463,312 490,550 27,238 106.235 106.235 180.000 776.785 Analysls between funds- current year eharity Unrestrlcted 2025 Designatsd 2025 Restrictèd 2025 Total 2025 Fund5 balance5 at 31 March 2025 are represented by.. Tangible fixed ass&ts Fixed asset invéstments Current assetsl{liabilities) 16.869 250 599.092 616,211 16.869 250 897.685 107.fxK) 107.000 191.593 191.593 Analysis botwqen fund$- Prior year charity Unrestrlcted 2024 Designaled 2024 R•strlctod 2024 Tvtsl 2024 Funds balances at 31 March 2024 are represented by= Tangible fixed assets Fixed asset investments Current 8ssetsl{liabilthes) 27.238 250 313.993 27.238 250 556.737 584.225 160,000 160,000 82,744 82,744 -43-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 23 Operating lease commitments At the reporting end date, the charity and group had outstandlng commitments for future minirnum lease payments under non-cancellable cperating leases, whth fall due as follow5: Group 2025 Chartty 2025 2D24 2024 Wjihin one year Between tr40 and five years In more than five years 8.653 24,300 37.548 30,253 8.653 24.300 37,548 30.253 32.953 67.801 32.953 67,801 24 Related party transactions Cutter & Co.. Mr5 K Jones, a director ofAge UK 8imirn9ham and The Blad( County (Trading) Limited, is a partnerand c oW￿r al accounting firm Cutter & Co. Dur￿19 the year ended 31 March 2025 the following transactions oExtJrred between Age UK Bimiingham Ltmited and Cutter & Co.. £3.39312024'. £2.921) relating to the purchase of payroll s¢Nices. Induded withln trade creditors is a balance of £1,41512024: £2461 owed to Cutter & Co. e UK Bimiin ham and The Black Cwn radin Limited= During the year ended 31 March 2025 the charty's wholly owned subsidiary. Age UK BirMIn￿aM and The Black Country (Trading) Llmited. made a loss and consequenly there was no transfèr under gfft ald12024.' Tu1} lo the charity. A5 al 31 March 2025 the charity was owed £112.823 12024: £69.3721 frorn Age UK Bymingham and The Black Country (Trading) Limited. onc8m Sandwèll.. As at 31 March 2025 the charitywas owed £Nil12024.. £164.3071 from Age Concem Sandwell. Age Concem Sandwell was dtssolved during the year.

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 25 Subsfdi•il¢s DetaiF5 of the charitys subsidiaries at 31 March 2025 are as follows= Name of undertaklng Registered office N3￿re of bu5ines$ Class of shares held Ordinary % Hel(1 Direct Indirect Age UK Stratford House Social work activf(ie5 Birminghaffl and Stratlord Place. Camp without the Black Hill, Birniingharn accommodation for thè County Trading B12 OHT elderly and disabled. Limited 100 The aggTegate capital and re3erves and the results for the year of the Subsidiaries are as follows." Narng of undertaking ProfitllLoss) Capltal and Reserves Age UK Bimingham and the Black Country Trading Limited 11.7781 250 -45-

AGE UK BIRMINGHAM LIMITED (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 26 Cash gengrated from operatlons 2025 2024 Surplusl{deficiÉl for the year 136.241 52,765 Adjustsnents for. Depreciation and impairment of tangible fixed assets Interest received Movemenls in working capitsl: Ilnereaselldè¢rease in debtors 108creas8)fin¢rease in creditors Other non-cash ilems 10,369 {1,6461 11,928 12.118) 560 48.664 177.319 57,301 3.299 Cash generatad from op•ratlons 194 188 45.856