2021-03-31-accounts

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Registered Company number 7334392 Registered Charity number 1138240

AGE UK BIRMINGHAM LIMITED

REPORT OF THE TRUSTEES

AND

CONSOLIDATED FINANCIAL STATEMENTS

31 MARCH 2021

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

	Page
Trustees’ Report	5-28
Auditor's Report	29
Consolidated Statement of Financial Activities	34
Charity Balance Sheet	35
Consolidated Balance Sheet	36
Consolidated Cash Flow	3/
NotestotheAccounts	38-62

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

REFERENCE AND ADMINISTRATION DETAILS

Registered charity name Age UK Birmingham Limited Registered company number 7334392 (England and Wales) Registered charity number 1138240

Registered Office Stratford House Stratford Place Camp Hill Birmingham B12 OHT

Trustees Elizabeth Phillips (Chair) David Sykes (Vice Chair as of 1 May 2020) John Ellis (Treasurer) Bruce Moore (Vice Chair resigned 30 April 2020) Marcus Jordan Dr Rashda Tabassum Pally Rai Tapshum Pattni Benjamin Richards

Company Secretary Alison Beachim

Key Management Personnel Chief Executive, Alison Beachim

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

REFERENCE AND ADMINISTRATION DETAILS (continued)

Auditor Matthew Adam Bailey Howards Limited Chartered Certified Accountants Statutory Auditors Newport House Newport Road Stafford S$T16 1DA Solicitors Powell & Co 9-11 Coleshill Street Sutton Coldfield Birmingham B72 1SD Bankers CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling ME19 4JQ

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

The trustees, who are also directors of the charity for the purposes of the Companies Act 2006, are pleased to present their annual report together with the consolidated financial statements of the charity and its subsidiaries: Age UK Birmingham and the Black Country Trading Limited and Age Concern Sandwell Limited (t/a Age UK Sandwell), for the year ended 31 March 2021, which are also prepared to meet the requirements for a Directors’ Report and Accounts for Companies Act purposes.

Chair’s Report

As the new financial year began, the first wave of the pandemic was beginning to take hold resulting in the closure of most of the charity’s services and with it the closure of premises hitting particularly hard those Carers of people with dementia who relied upon us for Day Care to help them keep going.

However, as will be illustrated in this Annual Report, the demand for services changed overnight. This included calls for assistance to get food or prescriptions. Additionally, trading income also stopped threatening the existence of the charity. To the credit of staff and local authority commissioners, existing contracts were reconfigured in a matter of days to meet the changing demands of older people ensuring a level of income.

Within two weeks, the Chief Executive Alison Beachim and her senior staff had devised new services to meet the demands coming in from the Information and Advice team who were responding to a large increase in calls for help. These new services included food shopping, cooked meals delivered and later a telephone befriending service was established. Day Care staff provided telephone support to Carers. A large number of older people who had just been managing and were not on any statutory radar, could no longer cope. The charity mobilized its resources supported by the rapid expansion of volunteers following an appeal. Working with local radio the Chief Executive and colleagues put out weekly bulletin’s and answered questions to a deeply concerned public.

Alongside this was an urgent appeal for funds to replace lost income. Our Patron Kay Alexander MBE contributed her skills and fronted the appeal, posting a series of videos online which reached new audiences. The appeal was successful, which with other grant applications made by the senior management team, has allowed the charity to survive financially and move into the next year with confidence.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chair’s Report (continued)

Unprecedented times gave rise to extraordinary resourcefulness by the staff and volunteers. Fellow Trustees have also responded to support the staff in even greater ways as staff worked 7 days a week for weeks on end to meet demands from older people and their Carers.

As Chair it has been awe inspiring to witness the dedication of so many. Whilst the pandemic continues bringing further challenges into the next financial year, the Board of Trustees are confident we will still be there for older people when life returns to some sort of normality.

Elizabeth Phillips MBE

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chief Executive’s Report

Each year when this opportunity arises to write the narrative for the annual reports, like every CEO this provides a time for reflection and discussion with colleagues on the year that has passed. It goes without saying it was far from a normal year, at the start of our financial year we entered the peak of the pandemic, and every part of our operational delivery was disrupted or closed. The announcement came almost overnight to enter lockdown, with an estimated 200k people over the age of 70 across Birmingham and the Black Country, compelled into shielding we felt the full force of their concerns on our telephone lines. With an uplift overnight of 80% in the number of our telephone calls received, the frontline team stepped up to the challenge and ensured they were on hand 7 days a week to help. Some calls were distressing, people felt abandoned, alone and many were without food. The finances and cash flow were showed a potentially catastrophic year, with a drop in all our income streams and trading. Without the luxury of time, we were working at speed to put in place mechanisms to protect our staff, our volunteers and our income whilst still delivering on our key strategic aims and mission.

At the outset we set a pandemic policy that provided a framework and helped informed the decisions we made. Internally the front-line staff, volunteers informed the needs of the older people they were talking to, that valuable feedback shaped and designed new emergency covid response services. The recording and monitoring of the impact of these services gave rich and insightful data that underpinned all of grant applications and fundraising. Whilst much of what we did was new, it was built on the foundation of our core objectives which remained the same throughout the year. Our social media platforms came alive and were updated daily as an area key to our engagement and communication, we even attracted new funds from corporate organisations based on ‘our work in numbers’. In those early months a large amount of my time was spent of financial forecasting, communications, and reporting, working with our trustee boards.

‘4

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chief Executive’s Report (continued)

In atime of crisis, time is limited, and effective decision making is critical. We were working in an environment of dramatic change and pace. We embraced new technology and adopted a working at home policy, and we all got used to meeting on screen, daily. So many supporters kept us going, our network of advisors who gave their time pro bono, our national Age UK Partners who helped shaped our responses and fundraising throughout the Pandemic. The West Midlands CEO network who met weekly to share advice and challenges, giving support to each other. The Chair and Board of Trustees who supported us all from day one with their experience and knowledge to help us through. The staff and volunteer Team at Age UK Birmingham and Age UK Sandwell gave their time with extraordinary grace and effort with flexibility, as the demands on service and working hours changed and moved each week. | am proud to work with an exceptional leadership team, who gave me immense support and sense of humour lighting up some of the most challenges working days | have had in my career.

Some of the decision we made we difficult and painful, freezing recruitment and moving staff to 80% pay. Closing our Dementia Service at Seymour and the redundancies that went with it. In addition, we scrutinsed the costs, cut back where we could. | was overwhelmed by the understanding and support from all the team on these measures. Thanks to all our efforts our year end position was better than expected, although relative and we are expecting a challenging year on trading with further reductions in income as we still navigate through restrictions and wait for confidence to return for our community services to thrive once more.

Whilst we will remember this year as a difficult one, we came out of it stronger in every way, than when we went in in March 2020. | remain confident that our services deliver quality and support the people who need them most and they will continue on the path of growth, expanding our reach and impact.

Finally, an opportunity to say thank you to all grant funders without their support 2020/2021 would have been a challenge to both services, but also the future sustainability and ensured the quality delivery of emergency covid response services.

Alison Beachim CEO

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing Document

Age UK Birmingham Limited is a company limited by guarantee (company registered number 7334392) which was incorporated on 3 August 2010 and which achieve charitable status on 4‘ October 2010 (charity registered number 1138240).

The charitable company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed by its Articles of Association. In the event of the charitable company being wound up members are required to contribute an amount not exceeding £1.

Recruitment and Appointment of New Trustees

The board of trustees are responsible for the appointment and removal of members. All trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are set out in the notes to the financial statements. The current trustee board and skill sets, reflect the strategic and business needs, no recruitment took place during 2020/2021.

Induction and Training of New Trustees

As part of their induction programme new trustees are made aware of their responsibilities as trustees of Age UK Birmingham Limited. This induction includes an introduction to the objectives, scope and policies of the charity and information on trustee responsibilities together with a copy of the charity’s previous year’s financial statements. Training needs have been considered and a session on crisis and risk management will be arranged during the next financial year.

Organisational Structure

Age UK Birmingham Limited is organised so that its management committee meets regularly to manage the charity's affairs and formulate policy. There are also sub committees for Finance and Property which scrutinize issues and make recommendations and proposals to the Board. Finally, the Board and Senior Management Team convene to form a strategy team to ensure that in light of socio-economic and political changes, the charity is doing all it can to remain focused on its mission and aims.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT (continued)

A scheme of delegation is in place and day to day responsibility for the provision of the charity's services rests with the charity’s Chief Executive Officer and Chair.

The Chief Executive Officer is responsible for implementing the strategic plan and ensuring that the charity delivers the services specified and that key performance indicators are met. The Chief Executive Officer also has responsibility for the day to day operational management of the charity, individual supervision ofthe[staff] team and ensuring that the team continues to develop[their][skills] and working practices in line with good practice.

Pay Policy for Senior Staff

The directors consider the board of directors, who are the charity’s trustees, and the senior management team comprise the key management personnel of the charity in charge of directing and controlling, running and operating the organization on a day to day basis. All directors give of their time freely and no director received remuneration in the year. Details of directors’ expenses and related party transactions are disclosed in the notes to the accounts. The pay of senior staff is reviewed annually and is considered against pay levels of similar sized charitable organisations.

Risk Management

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure that appropriate controls are in place to provide reasonable assurance against fraud and error. The trustees have identified and reviewed the range of risks to which the charity is exposed and have taken steps to manage them. The trustees are satisfied that appropriate controls are in place and confirm that the organization has the resources in place to continue to meet its charitable objectives.

As part of the organisation’s robust risk assessment programme the following key risk has been identified ‘Taxation’ relating to the registration of Value Added Tax. This risk is currently under review.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OBJECTIVES AND ACTIVITIES

Purposes and Aims

Age UK Birmingham Limited is established to promote the wellbeing of elderly people and their carers in any manner which is now or hereafter deemed as charitable.

In order to achieve these purposes and aims, Age UK Birmingham has adopted the following vision, mission statement, beliefs and strategic objectives:

(a) Vision

A world where older people flourish

(b) Mission statement

To promote the wellbeing of all older people and their carers to make later life a fulfilling and enjoyable experience.

(c) Our beliefs

A world in which older people flourish is a world in which older people are treated as equal citizens with equal rights, and thus enjoy the benefits of longer life, having the resources and opportunities to live with dignity, security, and a sense of wellbeing, safety and comfort, whilst having fair access to products, services, health care and social care.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Strategic Objectives

Our strategic objectives include the following:

Ensure older people have access to high quality information and advice. This will be by delivering a quality Information and Advice service including welfare rights. The aim is to increase the current users 6041 to 7841 in line with the 18% growth of the ageing population as per Strategic Plan.
Campaign to reduce social isolation and combat feelings of loneliness by ensuring that older people feel valued, included and able to contribute within their communities.
Support the development of specialist dementia centers. We aim to increase referrals and thus client numbers and day care related income from the current average. We would also maximize new services and retain current clients (this is referred to in the dementia day care business plan).
Increase the financial resilience of the organisation. Increase and diversify income streams achieving organisational sustainability. Work in partnership and collaboration with local Age UK's and other third sector providers to support the needs of older people.
Collaborate with other organisation. We will talk to other organisation as well as other Age UKs - we need to make it clear that we are receptive to working together.

How our activities deliver public benefit

Having given careful consideration to the Charity Commission's guidance on public benefit, the trustees are satisfied that in working to achieve these objectives Age UK Birmingham is demonstrating the public benefit of our work, as defined under the terms of the Charities Act 2011.

Ensuring our work delivers our aims

We regularly review our aims, objectives and activities, looking at what we achieved through our work in the previous 12 months and the outcomes for older people. The review considers the successes and lessons learnt for each key activity and helps us to ensure that our aims, objectives and activities remain focused on our stated purpose.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

THE FOCUS OF OUR WORK

Age UK Birmingham works with and for older people living in or adjacent to Birmingham and Sandwell. The charity works to address key issues of concern to older people in the city — in particular, money issues, loss of independence, access to quality care services and the impact of loneliness and isolation.

Age UK Birmingham aims to address these issues by providing independent, impartial information and advice, by providing practical help at home, by delivering care services for people living with dementia, and by supporting social groups and community-based activities for older people:

e To promote positive attitudes to ageing, including the treatment of all older people fairly and with respect, recognizing their different needs, choices and values
e Topromote the value and contribution of older people in their communities, to each other and through involvement with service provision
e Toinfluence and raise awareness of older people’s issues, as well as influence and develop new activities to reflect their needs and those of their carers, including through the utilization of our facilities and widening service range.
e To provide information and support to older people through direct service provision of a consistently high standard.
e To provide innovative and effective services which meet the diverse needs and aspirations of older people.
e Tocontinue to work with under-represented groups, including the BAME community, and other agencies to ensure that all older people receive the services and support to which all are entitled.
e Touse a sustainable strategy to deliver the above aims.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR

Following the announcement of the first national lockdown just before the year started, we radically altered the services we provide to ensure that older people received the practical support they needed at a very difficult time.

INFORMATION & ADVICE

Our small team of first contact/reception staff and volunteers have many years’ experience in helping people with enquiries. Providing information or directing clients to other sources of help. Particularly in the earlier part of the year, the team were the first point of contact for older people who were extremely worried and distressed.

Our team of advisers provided comprehensive, confidential and impartial advice to older people by telephone, post and email.

As the first lockdown commenced, the team established an emergency welfare check call service to ensure our clients had the means to access essential supplies including food, medication and utilities.

e 14,935 contacts with older people seeking advice
e 31% enquiries related to welfare benefits
e £1,175,341 worth of benefit gains
e 2,622 signposts and referrals to other agencies
e 1,160 welfare check calls were made to people aged 65+

“You have two people, me and my husband, who are very appreciative of your help."

"Advisor was very helpful and | needed this support at the time."

"Age UK Birmingham are doing a really good job for the elderly."

"You are a marvellous organisation. What would we do without you?”

"| feel better now that | have someone to talk to, and | know it is someone who is listening."

"What a wonderful service, keep up the high standards."

“You have done a brilliant job helping me with applying for AA and a blue badge. You are doing a great job, picking up where others are leaving off.”

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

DAY CARE SERVICES FOR PEOPLE LIVING WITH DEMENTIA

Across the city, day centres remained closed throughout the year. To ensure that people living with dementia and their carers were supported, we develop remote services. Our focus was to continue to support people living with medium/high level dementia and their carers. With the country in lockdown, many of the clients were extremely anxious and feeling the pressure to keep positive for their wellbeing. Carers continued to report that as the pandemic went on, they felt stretched, isolated, and overwhelmed. Many were reporting deterioration in the health and wellbeing of their loved ones. Mobility had also become a major issue for those they are caring for.

Welfare & Companionship Telephone Support

This element of the service focused on maintaining the wellbeing of people living with dementia and their carers, delaying, and preventing deterioration in their health. We provided advice on techniques to keep people living with dementia mentally stimulated and engaged. Also advising carers on ways to calm an agitated and distressed person they are caring for. The service also provided critical emotional support to carers under immense pressure, or dealing with bereavement.

The carer support element of our service was vital because by maintaining the wellbeing of carers, can we ensure that those they look after can remain safe and well at home. Otherwise these cared-for vulnerable older people have a greater likelihood of hospital admission or moving to permanent residential care.

e 68 people living with dementia supported
e 1,852 welfare and companionship calls
e 71 carers supported
e 100% of carers said our calls provided critical, emotional support.

“It’s such a relief knowing that you regularly call and check up on my dad. He doesn’t say it but| know he gets very lonely. When | call him, he tells me all about the chat he has had with your volunteer and it always lifts his spirit.” - daughter of service user

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Hot Meals Support

The hot meals service enabled the organisation to provide a life line to the most isolated and vulnerable older people living alone. Many older people was telling us that they were unable to go shopping, or to prepare nutritious meals, and a number of them were going to bed each night hungry and subsisting on a frugal unhealthy diet. The service was also aimed at supporting older people who had been discharged from hospital following a stay due to Covid or other health related issues.

e 3,257 hot meals to 586 older people.
e 85% of the clients supported were living with 3 or more underlying health conditions.
e 99% stated poor mobility significantly impacted on their ability to shop or cook.
e 74% of referrals were made from the hospital discharge team for immediate support for patients who were going home.
e 92% of clients lived alone
e 98% of clients were clinically vulnerable and shielding
e 159 Christmas meals and gifts on Christmas Eve to isolated older people to bring some festive cheer.

“lam so glad that you can be there for my Mom, it’s hard because| live so far away. Knowing she is getting good hot food makes me feel that she is being looked after. | know | can call youif | have any concerns about her”

NHS Patient Transport

The service provided a critical support for the NHS to meet discharge targets and support older people back into the community. Our outpatient appointment transport provided door to door transport for critical treatments including cancer and dialysis.

Following the roll out of the Covid-19 vaccination programme, we developed a task force to meet demand for vaccination transportation to and from appointments. We used our partnership work with social workers, GP’s and community organisations to offer our support with transport to vaccination hubs around Birmingham.

e 272 journeys were made to and from Birmingham hospitals. e 155 journeys to vaccination appointments

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

“Without the help of Age UK Birmingham, | would not be able to attend my appointments. The volunteer really helped me through it and | would recommend the service to anyone in my position. Thank you!”

“| was worried about Covid, the transport was on time and | was made to feel welcome and relaxed. The positive chat with the driver eased my anxiety. | felt like a celebrity. | will definitely recommend this service”

FOOD AND SHOPPING SERVICE

The shopping service was provided up to July 2020. At this time, there was a crisis for older people, as they suddenly found themselves unable to access basic supplies in a safe way. As well as delivering food, we would collect and deliver prescriptions as needed, to make sure older people had safe access to necessary medication throughout.

We also kept our helpline open throughout the lockdown and through this we were contacted by a number of people in serious financial distress, in need of help with food, as access to foodbanks was extremely difficult. We worked with other charities, a local supermarket, individual donors, local religious and community groups, to source food for food parcels that we could deliver within 12 hours of request.

e 510 shopping deliveries made
e 16 prescriptions
e 125 food parcels and e Supported over 300 people

“| just wanted to drop you a line to thank you for all the shopping deliveries to my mum. | feel so relieved that she is being looked after and her needs are provided for. She really appreciates that you are helping her with the shopping so that she can stay at home in safety.”

“| cannot tell you how grateful | am. You’ve provided an absolutely lifeline, | just don’t know what | would have done without you.”

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392

Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Telephone Befriending

At the onset of the pandemic we suspended all of our in-person social engagement activities. Many older people, especially those who live alone, suddenly found themselves in the situation where they could not have family or friends to visit and they were no longer able to take part in community activities.

Our telephone befriending service began as an emergency measure at the start of the pandemic and was intended to last for twelve weeks. As the pandemic went on, it became clear that a much longer-term service was needed.

e 926 people supported
e 92% of people surveyed had no internet at home and were not digitally connected
e Over 4,200 support calls
e 100 volunteers supported the service
e 94 befriending calls on Christmas Day

“It’s lovely to have someone to talk to. I’m on my own and it’s so nice getting a call each week.”

“| like the stimulation of talking to a younger person.”

“She’s such a nice person, | can just have a chat to her, like a mate. We always have a laugh.”

Teleconference Activities

With face to face activities suspended, and the majority of older people not being digitally connected, we looked at alternatives ways to keep older people engaged and socially connected.

We provided a series of group teleconference activities (phone-based group social activities). Each group is facilitated by a staff member or volunteer, each group has a different theme and allowed participants to share their opinions, memories, thoughts and feelings throughout a very difficult time. These included general chat groups, a quiz, a sing along, a sports group, a quiz group, a gardening group, a games group and reading group which were all facilitated by volunteers.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Not only did the groups continue to grow throughout this time, but they were the start point for independent friendships and additional support groups which grew out of the weekly activities. Over Christmas and New Year, the chat groups set up their own one-off event chats, which lasted well over three hours each!

“The weekly quiz is something to look forward to and it is an opportunity to engage with others as well as helping me increase my knowledge” — Meryl

“The activities are absolutely brilliant. | really look forward to the chats and they help take my mind of my own worries and | really appreciate that.” - Denise

“It keeps my brain ticking over. | enjoy learning new things and it is helping increase my confidence in talking to other people” - Margaret

Ageing Better Citywide Hub

Ageing Better aims to develop creative ways for people aged over to be actively involved in their local communities, helping combat social isolation and loneliness. The programme supports people in Birmingham to create new and meaningful community led groups that can last for years to come.

With face to face social gatherings prohibited, our Ageing Better networks were among the first to find alternative means of delivery, whether online, via WhatsApp groups, over the phone, or by delivering materials to members’ houses and having them work on craft or art projects at home.

Several Ageing Better networks showed incredible versatility of delivery, with the support of the Network Enablers. They did this by changing their purpose to deliver food parcels where needed, to running one off events outdoors to keep people’s spirits up during lockdown, to moving their entire activity onto Zoom or similar.

From March 2020 to April 2021, Ageing Better Networks delivered 79 activities, led or organised by 51 older people.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Neighbourhood Network Schemes (NNS)

Our Neighbourhood Network Schemes (NNS) work in Yardley, Edgbaston and Northfield; supporting new or existing community groups to provide activities for older people in the community.

Our NNS community development projects faced unique challenges during the lockdown, as not only could assets no longer run their community services, but the venues in which new activities and services might start up were closed for almost the entire year.

The team worked to map the Covid support activity to build a database of local support, which was valuable to Social & Healthcare workers as well as older people seeking support.

Using our local knowledge, we were part of the citywide effort to address some of the more immediate issues raised by the lockdown such as access to food.

The team also worked with community groups to support them transition in to alternative forms of delivery were relevant, or to prepare for re-opening when possible, through training sessions.

FALLS PREVENTION SERVICE

The service was suspended throughout the year and resources were diverted to our projects providing Covid19 support.

Due to restrictions, this year we were unable to offer our popular Winter Home Energy Checks Service. However, we were able to offer telephone based home energy advice to 182 households.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

VOLUNTEER SUPPORT

At the beginning of the lockdown it was clear that older people were in critical need of support. We had an amazing response from the people of Birmingham, many of whom were furloughed, who offered their time to support older people who were shielding, alone or incredibly worried.

New and existing volunteers stepped up to support our services including shopping, telephone befriending and patient transport.

147 volunteers 21,557 hours of support £230,136 worth of time donated

The generous support of our volunteers enabled us to put new services in place very quickly and respond to the changing need during the year.

“| just wanted to get involved and do something and I’ve really enjoyed it. They’re all really lovely and I’ve appreciated having that connection.”

“| wanted to do something and | didn’t know how to be of use or helpful to anyone. It’s beena really nice experience. It’s been a really positive experience both ways| think. | didn’t know much about Age UK and I’ve just had a really, really lovely experience.”

“These people are really isolated. They’re really nice and| feel like I’m making a difference in their lives at the moment.”

“| have four elderly gentlemen clients. It’s been very rewarding, hopefully from all sides!”

“Thank you so much for all your help with everything. Age UK is amazing.”

BAME ENGAGEMENT AND SOCIAL ISOLATION PROJECT

During the year we continued to build on our work engaging with BAME communities. The pandemic highlighted the additional vulnerability of older people from black and ethnic minority backgrounds.

To ensure older people from diverse backgrounds were aware of and able to access our services, we developed a series of leaflets which were light in content, simple to read and include basic information on how to access our services/offer and translated into the main community

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

BAME ENGAGEMENT AND SOCIAL ISOLATION PROJECT

languages. These were distributed to grassroots BAME organisations for distribution amongst their communities.

This additional funding also enabled us to increase the capacity of our Information & Advice and Telephone Befriending Services to meet demand.

VETERANS WELLBEING SUPPORT SERVICE

Many older people do not identify themselves as veterans or prefer to keep their service private. Our experience has shown that they are also fiercely independent and do not like to ask for help.

Funding The Armed Forces Covenant Fund Trust enabled us to provide personalised wrap around support to older veterans, including Information & Advice, Telephone Befriending, transport to medical appointments and shopping support.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

GROUP FINANCIAL REVIEW

Reserves Policy

It is the policy of the trustees to maintain a level of reserves sufficient to ensure the continued operation of the charity's activities. The trustees have examined the requirement for free reserves, which are those unrestricted funds not invested in fixed assets, designated for specific purposes, or irrevocably committed to specific projects. The trustees consider that the minimum level of free reserves of the charity is represented by a sum equivalent to 3.5 months budgeted salary costs and 12 months' budgeted rent. This would require a minimum amount of £272,543.

Net Movement in Funds

During the financial year ended 31 March 2021 total fund balances increased from £467,283 to £686,986. Total charitable activity income of £1,369,275 exceeded expenditure on charitable activities of £1,149,572, producing a surplus of £219,703.

Designated Funds

Sandwell Development (£99,000)

Fund established to mark the acquisition of Age Concern Sandwell with the object of increasing the impact and presence of the charity across Sandwell Borough by development and strengthening our offering of services and activities. The target development is five years.

New Accountancy Software (£26,000)

Fund established to cover the first year costs of purchasing the new accountancy software based on Microsoft Business Central through Total Enterprise Solutions (TES). The target development period is 1 year. New accountancy software to go live 1* April 2022.

Memory Care Service Development and Growth (£40,000)

Fund established to help support the development and growth of the new memory care service. Due to the vulnerability of the clients who attend this service Covid 19 restrictions relating to social distancing will retain for some time reducing the income to this service and therefore in order to ensure this service can help support as many people. The target development period is 3 years.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Designated Funds (continued)

Build Retail Presence (£20,000)

Fund established to support the identification through to opening of new retail shops in Birmingham and surrounding areas. The target development period is 2 years with a minimum of 2 shops.

Mental Health Support Services and Counselling (£20,000)

Fund established due to the high demand for mental health services and counselling for people over 50 years of age (especially men) following the pandemic. The target development period is 2 years,

New Vehicles (£17,000)

Fund established to match funding from 3" parties to allow the charity purchase of a new 9 seater minibus to support the Memory Care Service.

Going concern

The accounts have been prepared on a going concern basis as the trustees consider that they have appropriate funding and reserves in place to continue to provide services and support for our service users. The impact of the COVID pandemic has been significant however the trustees have taken various measures to mitigate the effect on the charity, this is explained in more detail in the ‘Future Plans’ section of this report.

Volunteers

Volunteers play a crucial role in the charity and the delivery of services. The hours contributed by volunteers are not formally recorded currently but are vital to delivering the current quality services for older people in the city. 43% (2020: 57%) of our volunteers are aged 50 or over. The reason for this is that many of the older volunteers were volunteering in Retail / Group activities, the pandemic saw these services either closed permanently or suspended. However, a younger age group of volunteers was seen in the Befriending Telephone Service as it offers a flexibility that regular and routine roles did not.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

BREXIT

At the moment, given all the information which has been provided, we feel our charity is one of low risk with minimal impact.

FUTURE PLANS

This sector is traditionally driven by face to face connections, relationships and networks but the pandemic has driven working remotely at home which has proven efficient and productive. Naturally, we are all social people and need the interaction of others. To talk through complex cases, discuss ideas or provide support for each other, the benefits that come from working alongside our peers should not be underestimated therefore the operational teams are working with a mix of both to maximize on the benefits each create. We have been working hard to ensure that all our buildings are risk assessed, with precautions and adjustments made to ensure our workplace is COVID safe.

During the first six months of the pandemic we have made use of the Furlough and Government initiatives to reduce expenditure and sustain staffing structures where we can. The Organisation increased its financial scrutiny and monitored cash flow and expected short term periods of deficit. A comprehensive pandemic policy navigated the operational services through to closure, with a suite of emergency services opened to provide the support that was needed by our beneficiaries.

The Pandemic saw dramatic changes to the way we work and how we delivered services. All our services had to pivot and change to Emergency Covid Response to meet the needs of our local older people. Fast forward almost year later and we are still some way to getting back to normal pre-covid delivery. The Charity has continued to evolve and is moving forward adopting a flexible working approach, and reinstating our face-to-face service offer, whilst embracing new technology that has enhanced our work. Age UK Birmingham and Age UK Sandwell recognise that the new digital age for many older people will present challenges, in addition, we are living in a world that is moving towards a cashless society, and many will get left behind.

Registered Company number 7334392 Registered Charity number 1138240

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

FUTURE PLANS (continued)

| am optimistic that our role as an organisation will be to help engage and upskill people into the new digital world, and | am excited by the innovation developed within our digital projects, which have been designed to reach and nurture people through this new world. We are also exploring new partner opportunities and new services to support people over the age of 50 into employment, as this age group has been hit hard with the economic downturn. The board and | are committed to Charity Retail development, as we see the ability to sell high quality goods back to our communities good for both the local economy but importantly good to raise funds to support the costs of our service delivery.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

The trustees (who are also the directors of Age UK Birmingham Consolidation for the purposes of company law) are responsible for preparing the report of the trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing the financial statements, the trustees are required to:

e Select suitable accounting policies and then apply them consistently
e Observe the methods and principles in the Charity SORP
e Make judgements and estimates that are reasonable and prudent
e State whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements
e Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the corporate and financial information included in the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS

In so far as the trustees are aware, there is no relevant information, being information needed by the independent examiner in connection with preparing their report, of which the examiner is unaware, and the trustees, having made enquiries of fellow directors and the examiner that they ought to have individually taken, have each taken all steps that he/she is obliged to take as a director in order to make themselves aware of any relevant independent examination information and to establish that the examiner is aware of that information.

SMALL COMPANY PROVISIONS

This report has been prepared in accordance with the provisions applicable to companies entitled to the small company exemption.

Elizabeth Phillips MBE Trustee and Chair

John Ellis Trustee and Treasurer

Date: 28/10/42 /

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF AGE UK BIRMINGHAM LIMITED

Opinion

We have audited the financial statements of Age UK Birmingham Limited (the ‘parent charity’) and its subsidiaries (the ‘group’) for the year ended 31 March 2021 which comprise the Consolidated Statement of Financial Activities, Consolidated and Charity Balance Sheets, Consolidated Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘the Financial Reporting Standard applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:
e Give a true and fair view of the state of the group’s and of the parent charity’s affairs as at 31 March 2021 and of the group’s incoming resources and application of resources, including its income and expenditure for the year then ended;
e Have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
e Have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustee's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Registered Company number 7334392

AGE UK BIRMINGHAM LIMITED

Registered Charity number 1138240

INDEPENDENT AUDITORS' REPORT TO THE TRUSTEES OF AGE UK BIRMINGHAM LIMITED (continued)

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The Trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

e the information given in the trustees’ report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
e the trustees’ report has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees’.

We have nothing to report in respect of the following matters where the Companies Act 2006 and Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392

Registered Charity number 1138240

INDEPENDENT AUDITORS' REPORT TO THE TRUSTEES OF AGE UK BIRMINGHAM LIMITED (continued)

e adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
e the financial statements are not in agreement with the accounting records and returns; or e certain disclosures of trustees’ remuneration specified by law are not made; or
e we have not received all the information and explanations we require for our audit; or
e the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies’ exemptions in preparing the trustees’ report and from the requirement to prepare a strategic report.

Responsibilities of trustees

As explained more fully in the Trustees’ responsibilities statement, the Trustees (who are also the directors of the charity for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do sO.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue and Auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

INDEPENDENT AUDITORS' REPORT TO THE TRUSTEES OF AGE UK BIRMINGHAM LIMITED

(continued)

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

As part of our planning process:

e We enquired of management the systems and controls the company has in place, the areas of the financial statements that are mostly susceptible to the risk of irregularities and fraud, and whether there was any known, suspected or alleged fraud. [The company did not inform us of any known, suspected or alleged fraud.]
e We obtained an understanding of the legal and regulatory frameworks applicable to the company. We determined that the following were most relevant: FRS 102, Companies Act 2006 and [list any other laws or regulations identified to be of significance to the company’s operations e.g. health and safety, employment law].
e Weconsidered the incentives and opportunities that exist in the company, including the extent of management bias, which present a potential for irregularities and fraud to be perpetuated, and tailored our risk assessment accordingly.
e Using our knowledge of the company, together with the discussions held with the company at the planning stage, we formed a conclusion on the risk of misstatement due to irregularities including fraud and tailored our procedures according to this risk assessment.

The key procedures we undertook to detect irregularities including fraud during the course of the audit included:

e Identifying and testing journal entries and the overall accounting records, in particular those that were significant and unusual.
e Reviewing the financial statement disclosures and determining whether accounting policies have been appropriately applied.
e Reviewing and challenging the assumptions and judgements used by management in their significant accounting estimates, in particular in relation to doubtful debt provisions and depreciation methods
e Assessing the extent of compliance, or lack of, with the relevant laws and regulations.
e Testing key income lines, in particular cut-off, for evidence of management bias. e Performing a physical verification of key assets.
e Obtaining third-party confirmation of material bank balances.
e Documenting and verifying all significant related party and consolidated balances and transactions.

Registered Company number 7334392 Registered Charity number 1138240

AGE UK BIRMINGHAM LIMITED

INDEPENDENT AUDITORS' REPORT TO THE TRUSTEES OF AGE UK BIRMINGHAM LIMITED (continued)

e Reviewing documentation such as the charity board minutes, correspondence with solicitors, for discussions of irregularities including fraud.
e Testing all material consolidation adjustments.

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements even though we have properly planned and performed our audit in accordance with auditing standards. The primary responsibility for the prevention and detection of irregularities and fraud rests with the trustees.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditor’s report.

Use of our report

This report is made solely to the charity’s members, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity’s members those matters we are required to state to them in an Auditor’s report and for no other purpose. To the fullest ¢ t permitted by law, we do not accept or assume responsibility to anyone other than the charit its members, as a body, for our audit work, for this report, or for the opinions we have formed Matthew Adam Bailey (Senior Statutory Auditor) | ~~) For and on behalf of Howards Limited Chartered Certified Accountants Statutory Auditors Newport House Newport Road Stafford ST16 1DA db (0-2\

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2021

----- Start of picture text -----
|||||||||| |---|---|---|---|---|---|---|---|---| |Unrestricted|Designated|Restricted|Total|Total| |Notes|Funds|Funds|Funds|Funds|Funds| |2020/21|2019/20| |£|£|£|£|£| |Incoming|Resources| |Income|and|endowments| |from:| |Donations|and|legacies|4|31,989|-|255|32,244|34,530| |Other|income|5|88,605|-|9,777|98,382|-| |Charitable|activities|6|93,797|-|-|93,797|606,406| |Investment|income|7|27|-|-|27|214| |Grants|receivable|8|381,163|-|763,662|1,144,825|709,802| |Total|Incoming|Resources|595,581|-|773,694|1,369,275|1,350,952| |Resources|Expended| |Costs|of generating|funds:| |Costs|of voluntary|income|9|-|-|-|-|151| |Fundraising|trading|10|286,128|.|-|286,128|128,877| |Charitable|activities:| |Expenditure|on|charitable| |activities|11|176,122|-|687,322|863,444|1,165,647| |Total|Resources|Expended|462,250|-|687,322|1,149,572|1,294,675| |Net|incoming/(outgoing)| |resources|before|transfers|133,331|-|86,372|219,703|56,277| |Transfers|between|funds|12|(58,353)|123,000|(64,647)|-|-| |Net|incoming/(outgoing)| |resources|after|transfers|74,978|123,000|21,725|219,703|56,277| |Total|funds|brought|forward|263,709|99,000|104,574|467,283|411,006| |Total funds|carried|forward|12|338,687|222,000|126,299|686,986|467,283|

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Comparative figures for the year ended 31 March 2020 analysed by fund type are included in Note 27 in the Financial Statements.

The charity has taken advantage of section 408 of the Companies Act 2006 not to publish its own Statement of Financial Activities.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

CHARITY BALANCE SHEET AT 31 MARCH 2021

	Notes	31/3/21	31/3/20
		£	£
Fixed Assets
Tangible fixed assets	17	20,741	18,955
Investments	18	250	250
		20,991	19,205
Current Assets
Debtors: amounts falling due within one year	19	244,001	296,503
Cash at bank and in hand		354,700	58,917
		598,701	355,420
Creditors
Amounts falling due within one year	20	(69,920)	(22,967)
Net Current Assets		528,781	332,453
Total Assets less Current Liabilities		549,772	351,658
Net Assets		549,772	351,658
Funds
Unrestricted funds	23	304,710	247,084
Designated funds	23	123,000	-
Restricted funds	23	122,062	104,574
Total Funds		549,772	351,658
Results ofthe parent charity
Total incoming resources		1,214,752	1,138,827
Total resources expended		(1,016,638)	(1,082,989)
Netincomingresources		198,114	55,838

The trustees have prepared group accounts in accordance with section 398 of the Companies Act 2006 and section 138 of the Charities Act 2011. These accounts are prepared in accordance with the special provisions of Part 15 of the Companies Act relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of the company.

The financial statements were approved by the Board ofTrustees on2g/io/2 / and were signed on its behalf by:

Elizabeth Phillips MBE Trustee hair

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John Ellis
Trustee reasurer
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AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

CONSOLIDATED BALANCE SHEET AT 31 MARCH 2021

	Notes	31/3/21	31/3/20
		£	£
Fixed Assets
Tangible fixed assets	17	20,741	18,955
Current Assets
Debtors: amounts falling due within one year	19	94,383	146,050
Cash at bank and in hand		644,282	331,852
		738,665	477,902
Creditors
Amounts fallingdue within one year	20	(72,420)	(29,574)
Net Current Assets		666,245	448,328
Total Assets less Current Liabilities		686,986	467,283
Net Assets		686,986	467,283
Funds
Unrestricted funds	23	338,687	263,709
Designated funds	23	222,000	99,000
Restricted funds	23	126,299	104,574
TotalFunds		686,986	467,283

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The financial statements were approved by the Board of Trustees on
on its beh :
Elizabeth Phillips MBE
Trustee and Chair Trustee
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on z 10 /2 land were signed
John Ellis
Trustee and Treasurer
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Registered Company number 7334392 Registered Charity number 1138240

AGE UK BIRMINGHAM LIMITED

CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021

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||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---| |2020/21|2019/20| |£|£| |Cash|flows|from|operating|activities:| |Net|income|for the|reporting|period|219,703|56,277| |Adjustments|for:| |Depreciation|charges|18,710|11,664| |Interest|received|(27)|(214)| |Loss|on|sale|of|fixed|assets|-|-| |(Increase)/decrease|in|debtors|51677|6,579| |Increase/(decrease)|in|creditors|42,846|(122,832)| |Net|cash|provided|by/(used|in)|operating|activities|332,899|(48,526)| |Cash|flows from|investing|activities:| |Purchase|of fixed|assets|(20,496)|(12,730)| |Interest|received|27|214| |Net|cash|provided|by/(used|in)|investing|activities|(20,469)|(12,516)| |Change|in|cash|and|cash|equivalents|in|the|reporting|period|312,430|(61,042)| |Cash|and|cash|equivalents|at|the|beginning|of the|period|331,852|392,894| |Cash|and|cash|equivalents|at the end|of the|period|644,282|331,852|

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Registered Company number 7334392 Registered Charity number 1138240

AGE UK BIRMINGHAM LIMITED

NOTES TO THE ACCOUNTS

1. Accounting Policies

Basis of preparation

The financial statements have been prepared in accordance with the Charity’s governing document, Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standards applicable in the UK and Republic of Ireland (Charities SORP (FRS 102)) (as amended) and the Companies Act 2006.

Age UK Birmingham meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

Preparation of accounts on a going concern basis

The group has bank balances of £644,282, which the trustees consider adequate to meet future operational commitments. On that basis the trustees consider the charity is a going concern and the financial statements have been prepared on that basis. The trustees are not aware of any material uncertainties which would affect going concern.

Basis of consolidation

The financial statements consolidate the results of the charity and its subsidiaries Age UK Birmingham and the Black Country Trading Limited and Age Concern Sandwell ona line by line basis. A separate Statement of Financial Activities and Income and Expenditure Account for the charity has not been presented because the trust has taken advantage of the exemption afforded by section 408 of the Companies Act 2006.

Uniform accounting policies are adopted across the group.

Business acquisition as a gift

Where the charity's interest in the net amount of the identifiable assets, liabilities and provisions for contingent liabilities recognised in accordance with FRS 102 is acquired for £nil consideration, the acquisition is treated as a gift or donation to the charity and the resulting gain is disclosed in the Consolidated Statement of Financial Activities under the heading Other Income.

Incoming resources

All incoming resources are included on the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. No amounts are included in the financial statements for services donated by volunteers. For legacies, entitlement is the earlier of the legacy being received or the charity being notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known the legacy is treated as a contingent asset. Where income is invoiced or received that relates to subsequent periods, income is treated as deferred income.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

1. Accounting policies (continued)

Resources expended

Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Allocation and apportionment of costs

All costs are allocated between the expenditure categories of the Statement of Financial Activities on the basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly; others are apportioned on an appropriate basis (e.g. revenue).

Tangible fixed assets

Tangible fixed assets are measured at cost less accumulative depreciation and any accumulative impairment losses. Depreciation is provided on all tangible fixed assets, other than freehold land, at rates calculated to write off the cost, less estimated residual value, of each asset evenly over its expected useful life, as follows:

Office equipment 25% on cost Fixtures and fittings 25% on cost Motor vehicles 25% on cost

Taxation

The charity is exempt from corporation tax on its charitable activities. Subsidiary companies pay any taxable profits to the charity each year under Gift Aid.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Designated funds comprise unrestricted funds that have been set aside by the trustees for particular purposes.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanations of the nature and purpose of each fund are included in the notes to the financial statements.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

Accounting Policies (continued)

Operating lease commitments

Rentals payable under operating leases are charged to the Statement of Financial Activities as incurred under the terms of the lease.

Investments

Fixed asset investments are stated at cost at the balance sheet date. Any profits or losses arising from disposals of fixed asset investments are recognized as part of the result of ordinary activities.

Debtors

Trade and other debtors are recognized at the settlement amount due after any trade discount offered. Prepayments are valued at the amount repaid net of any trade discounts due.

Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Creditors and provisions

Creditors and provisions are recognized where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognized at their settlement amount after allowing for any trade discounts due.

Financial instruments

The trust only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognized at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

Pensions

Contributions to defined contribution plans are expensed in the period to which they relate.

Management judgement and estimation uncertainty

Management has not made any significant judgements in the process of applying the accounting policies and there are no areas of estimation or uncertainty that havea significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

2. Legal Status of the Charity

The charity is a company limited by guarantee. The members of the company are the trustees named on the company information page. In the event of the charity being wound up the liability in respect of the guarantee is limited to £1 per member of the charity. The charitable company is incorporated in England and Wales and domiciled in England. The registered office is Stratford House, Stratford Place, Camp Hill, Birmingham B12 OHT.

3. Financial Performance of the Subsidiaries

The charity has two subsidiaries: Age UK Birmingham and the Black Country Trading Limited and Age Concern Sandwell.

Age UK Birmingham and the Black Country Trading Limited

The consolidated statement of financial activities includes the results of the charity's wholly owned subsidiary, Age UK Birmingham and the Black Country Trading Limited. The principle activity of Age UK Birmingham and the Black Country Trading Limited was that of will writing and lasting power of attorney.

Its registered company number is 02904270

The summary financial performance of Age UK Birmingham and the Black Country Trading Limited is:

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||||||| |---|---|---|---|---|---| |2020/21|2019/20| |£|£| |Turnover|2,988|55,499| |Administrative|expenses|(11,608)|(56,332)| |Other|operating|income|11,072|833| |Donations|(17,648)|-| |Profit|for the|financial|year|(15,194)|-|

----- End of picture text -----

The profits for each year are paid over to the charity under gift aid before 31 December.

The aggregate of the subsidiary's assets, liabilities and funds is as follows:

----- Start of picture text -----
||||| |---|---|---|---| |2020/21|2019/20| |£|£| |Total|assets|7,874|57,949| |Total|liabilities|7,624|(42,505)| |Net|funds|250|15,444|

----- End of picture text -----

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240 |

NOTES TO THE ACCOUNTS

3. Financial Performance of the Subsidiaries (continued)

Age Concern Sandwell

The consolidated statement of financial activities includes the results of the charity Age Concern Sandwell for the period April 2020 to March 2021.

Its registered company number is 03938484

Its charity number is 1080517

The summary financial performance of Age Concern Sandwell is:

	2020/21	2019/20
	£	£
Total incoming resources	158,110	155,792
Total resources expended	121,326	(155,354)
Netincoming/(outgoing)resources	36,784	438

The aggregate of the subsidiary's assets, liabilities and funds is as follows:

	2020/21	2019/20
	£	£
Total assets	281,706	215,155
Total liabilities	144,493	(114,726)
Netfunds	137,213	100,429

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

4. Donations and legacies

	Unrestricted	Restricted	Total	Total
	Funds	Funds	2020/21	2019/20
	£	£	£	£
Legacies	14,805	-	14,805	15,010
Donations	17,184	255	17,439	19,520
	31,989	255	32,244	34,530

Donations in kind

During the period ended 31 March 2021 the charity had the use of the premises of a day centre free of charge and includes an in kind grant of £15,000 and an equivalent rent cost of £15,000. There were no other donations in kind during the period ended 31 March 2021 (2020: fnil).

5. Other Income

		Unrestricted	Restricted	Total	Total
		Funds	Funds	2020/21	2019/20
		O£	£	£	£
Government	grants	88,605	9,777	98,382	-
		88,605	9,777	98,382	-

6. Charitable Activities

	2020/21	2019/20
	£	£
Shop income	18,601	126,266
Fees charged for charitable services	71,820	376,524
Sundry income	(2,201)	14,052
Sale ofwills and LPA’s*	2,988	55,499
Room hire charges	2,588	34,065
	93,797	606,406

*2019/20 related to Commission Fees from Sale of Insurance

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

ks Investment Income
	2020/21	2019/20
	£	£
Deposit account interest received	27	214
8. Incoming Resourcesfrom Charitable Activities
	2020/21	2019/20
	£	£
Age UK— NHS (PatientTransport)	78,000	-
Age UKArmed Forces Covenant Fund Trust (Information and
Advice)	20,000	-
Age UK Covid Emergency Funding (BAME Engagement & Social
Isolation Project)	103,928	-
Age UK Eon Benefit Sessions (Information and Advice)	32,116	23,560
Age UK Eon Home Energy Checks (Handyfix Falls Prevention)	14,445	4,950
Age UK Lottery (Information and Advice)	12,072	12,072
Be Active Birmingham Leisure Services	4,314	12,154
Birmingham City Council (Information and Advice)	100,000	50,000
Birmingham City Council (Later Life Community Programme)	143,750	71,875
Birmingham City Council (NNS Edgbaston)	65,000	32,500
Birmingham Cross CityCCG (Handyfix Falls Prevention)	36,000	34,834
Birmingham Disability Resource Centre (NNS Yardley)	31,386	30,905
BVSC (Ageing Better)	48,730	55,833
Martin Lewis (Information and Advice)	10,000	-
NHS Dudley (Footcare/Stepping Out)	14,255	-
Esmee Fairbairn Foundation/SCVO (Sandwell)	10,000	-
Age UKArmed Forces Covenant Fund Trust (Sandwell)	20,000	-
Other grant providers	19,666	-
Restricted incoming resources	763,662	519,306
Sandwell Metropolitan Borough Council (Sandwell)	128,063	127,114
Other grant providers	253,100	63,382
Unrestricted incoming resources	381,163	190,496
Grantsreceivable	1,144,825	709,802

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

9. Costs of Generating Voluntary Income

	Unrestricted	Restricted	Total	Total
	2020/21	2020/21	2020/21	2019/20
	£	£	£	£
Fundraising costs	-	-	-	151
	-	-	-	151
10. Activities forGenerating Funds
	Unrestricted	Restricted	Total	Total
	2020/21	2020/21	2020/21	2019/20
	£	£	£	£
Purchases	-	-	-	3,907
Staffing and related costs	163,809	-	163,809	81,899
Operational costs	122,319	-	122,319	43,071
	286,128	-	286,128	128,877
11. Direct Costs ofCharitable Activities
	Unrestricted	Restricted	Total	Total
	2020/21	2020/21	2020/21	2019/20
	£	£	£	£
Staffing and related costs	111,047	524,757	635,804	724,874
Catering expenses	1,148	-	1,148	31,202
Sundry direct costs	324	3,000	3,324	45,933
Volunteers’ expenses	326	409	735	2,735
Transport costs	-	11,799	11,799	38,936
Teachers’ fees	-	23,878	23,878	12,882
Recruitment costs	4,504	-	4,504	-
Support costs (note 12)	31,982	121,476	153,458	264,804
Governance costs (note 13)	26,746	-	26,746	32,281
Grants distributable	-	2,048	2,048	-
Bad debts	-	-	-	12,000
	176,122	687,322	863,444	1,165,647

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

12. Support Costs

	Unrestricted	Restricted	Total	Total
	2020/21	2020/21	2020/21	2019/20
	£	£	£	£
Bank charges	660	-	660	2,903
Rent and rates	983	43,750	44,733	103,994
Insurance	1,309	16,120	17,429	23,615
Light, Heat, Utilities	169	8,500	8,669	23,781
Telephone	8,703	22,021	30,724	27,942
Postage and stationery	50	10,858	10,908	10,016
Advertising	34	3,279	3,313	5yAI2
Staff travel and expenses	1,613	720	2,333	10,531
Stafftraining	2,148	-	2,148	3351
Repairs and renewals	4,791	-	4,791	5,447
Cleaning and waste disposal	2,393	-	2,393	16,440
Computerexpenses	(13,752)	10,308	(3,444)	11,044
Subscriptions	1,944	-	1,944
Sundryexpenses	2,227	5,920	8,147	8,664
Depreciation oftangible fixed assets	18,710	-	18,710	11,664
	31,982	121,476	153,458	264,804
13. Governance Costs
	Unrestricted	Restricted	Total	Total
	2020/21	2020/21	2020/21	2019/20
	£	£	£	£
Accountancy	-	-	-	19,450
Legal and professional fees	11,526	-	11,526	3,311
Auditors' remuneration	15,220	-	15,220	9,520
	26,746	-	26,746	32,281

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

14. Net Incoming/Outgoing Resources

Net resources are stated after charging/(crediting):

	2020/21	2019/20
	£	£
Auditors’ remuneration	15,220	7,200
Depreciation oftangible fixed assets	18,710	11,664
Rentalsunderoperatingleases	252,654	96,286

15. Trustees' Remuneration and Benefits

No trustees received remuneration or other benefits either in the year ended 31 March 2021 or the year ended 31 March 2020. During the year ended 31 March 2021 a total of £105 (2020: £914) in expenses was reimbursed to one trustee (2020: three trustees) for travel expenses.

16. Staff Costs

	2020/21	2019/20
	£	£
Wages and salaries	738,497	749,816
Employers National Insurance costs	45,765	43,617
Employers pension costs	15,351.	13,340
	799,613	806,773

The average monthly number of employees, full time equivalent, during the year was as follows:

		2020/21	2019/20
		£	£
Charity shop		2	2
Care workers/public contact		13	29
Administration		sa	5
	;
		26	36

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

16. Staff Costs (continued)

The average headcount during the year was as follows:

	2020/21	2019/20
	£	£
Charity shop	2	i)
Care workers/public contact	26	47
Administration	13	7
	41	56

One employee received emoluments in excess of £60,000 during the year ended 31 March 2021 (2020: one).

The key management personnel of the charity comprise the trustees, Chief Executive Officer, Head of Finance, Head of Operations and Head of Development and Partnerships. The trustees were not paid or received any other benefits from employment with the charity in the year (2020: fnil). The total employee benefits of the key management personnel of the charity were £165,701 (2020: £162,094).

The charity has the support of a significant number of volunteers in order to achieve its charitable activities for which it is very grateful. The charity is unable to accurately quantify the value of services provided by volunteers.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

17. Tangible Fixed Assets

Group and charity

Group and charity
	Fixtures
	&		Motor
	Fittings	Equipment	Vehicles	Total
	£	£	£	£
Cost:
At 1 April 2020	10,853	94,142	43,031	148,026
Additions	7,155	13,341	-	20,496
Disposals	-	(34,603)	-	(34,603)
At 31 March 2021	18,008	72,880	43,031	133,919
Depreciation:
At 1 April 2020	2,713	88,993	37,365	129,071
Charge forthe year	4,502	9,958	4,250	18,710
On disposals	-	(34,603)	-	(34,603)
At 31 March 2021	7,215	64,348	41,615	113,178
Net Book Value
At 31 March 2021	10,793	8,532	1,416	20,741
At 31 March 2020	8,140	5,149	5,666	18,955
18. Investments

Charity Shares in group undertakings £ Cost at 1 April 2020 and 31 March 2021 250 Net book value at 1 April 2020 and 31 March 2021 250

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

19. Debtors

	Group	Group	Charity	Charity
	2021	2020	2021	2020
	£	£	£	£
Trade debtors	61,439	37,899	61,439	37,899
Amounts owed by group undertakings	-	-	149,618	150,624
Grant debtor	-	57,491	-	57,491
Prepayments	32,944	50,660	32,944	50,489
	94,383	146,050	244,001	296,503
20. Creditors: amounts fallingdue within	oneyear
	Group	Group	Charity	Charity
	2021	2020	2021	2020
	£	£	£	£
Trade creditors	11,880	3,685	11,880	3,685
PAYE and NI	13,499	13,195	13,499	10,990
Amounts owed togroup undertakings	-	-	-	-
Other creditors	-	2,002	-	-
Deferred income	24,583	-	24,583	-
Accrued expenses	22,458	10,692	19,958	8,292
	72,420	29,574	69,920	22,967

20. Creditors: amounts falling due within one year

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

20. Creditors: amounts falling due within one year (continued)

Deferred income

		Charityand
		Group
		£
Balance	at 1 April 2020	-
Amount	released to income	-
Amount	deferred during the year	24,583
Balance	at31March2021	24,583

Deferred income represents grants received in advance of the period to which they relate.

Income is deferred only when the provider specifies conditions which must be met before the charity has unconditional entitlement to funds.

21. Operating Lease & Contract Commitments

	Charityand	Charity and
	group	group
	2021	2020
	£	£
Expiring:
Less than one year	65,532	138,981
Between one and five years	162,822	245,400
In more than five years	24,300	31,050
	252,654	415,431

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

22. Financial Instruments

Financial assets that are debt instruments measured at amortised cost comprise:

	Group	Group	Charity	Charity
	2021	2020	2021	2020
	£	£	£	£
Amounts owed bygroup undertakings	-	-	149,618	150,624
Trade debtors	61,439	37,899	61,439	37,899
Grant balances	-	57,491	-	47,491
	61,439	95,390	211,057	236,014
Financial liabilities measured at amortised cost comprise:
	Group	Group	Charity	Charity
	2021	2020	2021	2020
	£	£	£	£
Trade creditors	11,880	3,685	11,880	3,685
PAYE and NI	13,499	13,195	13,499	10,990
Amounts owed togroup undertakings	-	-	-	-
Other creditors	-	2,002	-	-
	25,379	74,871	35,362	14,675

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

Movement in Funds

2021 Group

	Balance at			Transfers	Balance
	1st April	Incoming	Resources	between	at 3ist*
	2020	Resources	Expended	funds	March
	£	£	£	£	2021
					£
Unrestricted funds
General fund	263,709	595,581	(462,250)	(58,353)	338,687
Designated fund — Birmingham	-	-	-	123,000	123,000
Designated fund —Sandwell
development	99,000	-	-	-	99,000
Total Unrestricted Funds	362,709	595,581	(462,250)	64,647	560,687
Restricted funds
Ageing Better	-	48,730	(43,115)	-	5,615
Information & Advice	22,144	186,271	(150,678)	-	57,737
Handyfix	-	58,811	(32,639)	(10,001)	16,171
BAME Engagement& Social
Inclusion	-	105,528	(102,744)	(2,784)	-
Heart of England Community
Grant	-	7,500	(2,048)	-	5,452
NNS Yardley	10,916	31,386	(33,017)	-	9,285
Tai Chi (Be Active)	-	4,313		(4,313)	-
Eveson Charitable Trust	2,932	-	-	(2,932)	-
NNS Edgbaston	32,500	65,150	(48,416)	(25,000)	24,234
Activities/Later Life Community
Programme	36,082	143,750	(185,503)	-	(5,671)
PatientTransport/Winter
Pressures	-	78,000	(58,428)	(19,572)	-
Esmee Fairbairn
Foundation/SCVO	-	10,000	(5,763)	-	4,237
Age UK Armed Forces Covenant
Fund	-	20,000	(19,955)	(45)	-
Footcare /SteppingOut	-	14,255	(5,016)	-	9,239
Total Restricted Funds	104,574	773,694	(687,322)	(64,602)	126,299
TotalFunds	467,283	1,369,275	(1,149,572)	-	686,986

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

2020 Group

2020 Group
	Balance
	at 1°			Transfers	Balance at
	April	Incoming	Resources	between	31°t March
	2019	Resources	Expended	funds	2020
	£	£	£	£	£
Unrestricted funds
General fund	264,299	704,532	(725,122)	20,000	263,709
Designated fund - premises	20,000	-	-	(20,000)	-
Designated fund —Sandwell	99,000	-	-	-	99,000
development
Total Unrestricted Funds	383,299	704,532	(725,122)	-	362,709
Restricted funds
Ageing Better	-	55,833	(55,833)	-	-
Information & Advice	27,545	136,532	(141,933)	-	22,144
Day care centres & dementia	-	83,925	(83,925)	-	-
support
Handyfix	162	51,909	(52,071)	-	-
Sandwell activities	-	127,114	(127,114)	-	-
ConnectingYardley	-	29,030	(29,030)	-	-
NNS Yardley	-	30,905	(19,989)	-	10,916
Tai Chi (Be Active)	-	12,154	(12,154)	-	-
Eveson Charitable Trust	-	11,775	(8,843)	-	2,932
NNS Edgbaston	-	32,500	-	-	32,500
Activities/Later Life Community	-	71,875	(35,793)	-	36,082
Programme
Other restricted grants	-	2,868	(2,868)	-	-
Total Restricted Funds	27,707	646,420	(569,553)	-	104,574
TotalFunds	411,006	1,342,952	(1,294,675)	-	467,283

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

2021 Charity

----- Start of picture text -----
|||||||||| |---|---|---|---|---|---|---|---|---| |Balance|Balance| |at|1%|Transfers|at|31st*| |April|Incoming|Resources|between|March| |2020|Resources|Expended|funds|2021| |£|£|£|£|£| |Unrestricted|funds| |General|fund|247,084|471,058|(355,034)|(58,398)|304,710| |Designated|fund|-|-|-|123,000|123,000| |Total|Unrestricted|Funds|247,084|471,058|(355,034)|64,602|427,710| |Restricted|funds| |Ageing|Better|-|48,730|(43,115)|-|5,615| |Information|&|Advice|22,144|186,271|(150,678)|-|57,137| |Handyfix|-|58,811|(32,639)|(10,001)|16,171| |BAME|Engagement|&|Social| |Inclusion|-|105,528|(102,744)|(2,784)|.| |Heart|of|England|Community| |Grant|-|7,500|(2,048)|-|5,452| |NNS|Yardley|10,916|31,386|(33,017)|-|9,285| |Tai|Chi|(Be|Active)|é|4,313|(4,313)|:| |Eveson|Charitable|Trust|2,932|-|-|(2,932)|-| |NNS|Edgbaston|32,500|65,150|(48,416)|(25,000)|24,234| |Activities/Later|Life|Community| |Programme|36,082|143,750|(185,503)|-|(5,671)| |Patient|Transport/Winter| |Pressures|-|78,000|(58,428)|(19,572)|-| |Footcare|/|Stepping|out|-|14,255|(5,016)|-|9,239| |Total|Restricted|Funds|104,574|743,694|(661,604)|(64,602)|122,062| |Total|Funds|351,658|1,214,752|(1,016,638)|-|549,772|

----- End of picture text -----

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

2020 Charity

	Balance
	at 1*t			Transfers	Balance at
	April	Incoming	Resources	between	31%t March
	2019	Resources	Expended	funds	2020
	£	£	£	£	£
Unrestricted funds
General fund	248,113	627,521	(648,550)	20,000	247,084
Designated fund - premises	20,000	-	-	(20,000)	-
Total Unrestricted Funds	268,113	627,521	(648,550)	-	247,084
Restricted funds
Ageing Better	-	55,833	(55,833)	-	-
Information & Advice	27,545	136,532	(141,933)	-	22,144
Day Care Centres& Dementia	-	83,925	(83,925)	-	-
Support
Handyfix	162	43,909	(44,071)	-	-
Connecting Yardley	-	29,030	(29,030)	-	-
NNS Yardley	-	30,905	(19,989)	-	10,916
Tai Chi (Be Active)	-	12,154	(12,154)	-	-
Eveson Charitable Trust	-	11,775	(8,843)	-	2,932
NNS Edgbaston	-	32,500	-	-	32,500
Activities/Later Life Community	-	71,875	(35,793)	-	36,082
Programme
Other restricted grants	-	2,868	(2,868)	-	-
Total Restricted Funds	27,707	511,306	(434,439)	-	104,574
TotalFunds	295,820	1,138,827	(1,082,989)	-	351,658

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

Total Funds

Fund name Purpose

General Unrestricted Funds	General unrestricted funds are those funds which the
	trustees are free to use in accordance with the charity's
	charitable objects.
Designated Funds	These funds represent assurance to future expenditure,
	which the trustees regard as essential tothe ongoing
	work ofthe charity, albeit at this stage without any
	binding commitment.
Restricted Funds	Restricted funds are those funds which have been
	received for particular purposes and projects.
DesignatedFunds:

Sandwell Development

New Accountancy Software

Memory Care Service Development and Growth

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

Age UK Covid Emergency Funding (BAME Engagement and Social Isolation Project)

This fund supported by Age UK National was firstly to maintain emergency services such as Information, Advice and Wellbeing services including Telephone Befriending and secondly to deliver a BAME engagement programme by undertaking community research, develop appropriate materials detailing our services in various languages, provide clear and accessible routes of communication and promote through specific BAME communities.

NHS Dudley — Footcare /Stepping Out Service

This fund supported the set up and to continue providing a nail cutting service in Dudley.

24. Related Party Transactions

Cutter & Co

Mrs. K Jones, a director of Age UK Birmingham and The Black Country (Trading) Limited, is a partner and co-owner at accounting firm Cutter & Co.

During the year ended 31 March 2021 the following transactions occurred between Age UK Birmingham Limited and Cutter & Co: £3,272 (2020: £3,371) relating to the purchase of payroll services. Included within trade creditors is a balance of £231 (2020: £296) owed to Cutter & Co.

Age UK Birmingham and The Black Country (Trading) Limited

During the year ended 31 March 2021 the charity's wholly owned subsidiary, Age UK Birmingham and The Black Country (Trading) Limited, generated a trading loss and consequently there was no transfer under gift aid (2020: nil) to the charity. The company made a donation of £15,195 (2020: nil) to Age UK Birmingham Limited. As at 31 March 2021 the charity was owed £7,624 (2020: £39,949) from Age UK Birmingham and The Black Country (Trading) Limited.

Age Concern Sandwell

As at 31 March 2021 the charity owes £141,993 (2020: -£114,726) from Age Concern Sandwell.

AGE UK BIRMINGHAM LIMITED

Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

23. Movement in Funds (continued)

Designated Funds:

Build Retail Presence

Fund established to support the identification through to opening of new retail shops in Birmingham and surrounding areas. The target development period is 2 years with a minimum of 2 shops.

Mental Health Support Services and Counselling

Fund established due to the high demand for mental health services and counselling for people over 50 years of age (especially men) following the pandemic. The target development period is 2 years,

New Vehicles

Fund established to match funding from 3 parties to allow the charity purchase of a new 9 seater minibus to support the Memory Care Service.

Restricted Funds:

Age UK — NHS Patient Transport

This fund includes a project supported by Age UK National to assist the NHS discharge teams at local hospitals to transport patients home and ensure that they are left comfortable, safe and secure and provide ongoing welfare and companionship whilst they are required to isolate/shield during the pandemic. This later as part of the Winter Pressures programme was used to transport patients to their vaccination appointments.

Age UK — Armed Forces Covenant Fund

This fund supported Veterans across Birmingham and Sandwell through the pandemic by providing telephone befriending, Information and Advice and practical support in the form shopping and attending medical appointments. This provided reassurance and security, increased support and social engagement, through to better living conditions.

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

25. Analysis of Net Assets Between Funds

Fund balances as at 31 March 2021 are represented by:

Group

Group
	Unrestricted	Designated	Restricted	Total
	Funds	Funds	Funds	Funds
	£	£	£	£
Fixed Assets	20,741	-	-	20,741
Net Current Assets	317,946	222,000	126,299	666,245
Total Funds	338,687	222,000	126,299	686,986
Charity
	Unrestricted	Designated	Restricted	Total
	Funds	Funds	Funds	Funds
	£	£	£	£
Fixed Assets	20,991	-	-	20,991
Net Current Assets	283,719	123,000	122,062	511,133
TotalFunds	304,710	123,000	122,062	549,772

Fund balances as at 31 March 2020 are represented	Fund balances as at 31 March 2020 are represented	by:
Group
	Unrestricted	Designated	Restricted	Total
	Funds	Funds	Funds	Funds
	£	£	£	£
Fixed Assets	18,955	-	-	18,955
Net Current Assets	256,754	99,000	104,574	460,328
Total Funds	275,709	99,000	104,574	479,283
Charity
	Unrestricted	Designated	Restricted	Total
	Funds	Funds	Funds	Funds
	£	£	£	£
Fixed Assets	19,205	-	-	19,205
Net Current Assets	227,879	-	104,574	332,453
TotalFunds	247,084	-	104,574	351,658

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

26. Controlling Party

The charity is controlled by the directors/trustees as listed in the report of the trustees.

27. Consolidated Statement of Financial Activities - Comparatives for the year ended 31 March 2020

March 2020
	Unrestricted	Designated	Restricted	Total
	Funds	Funds	Funds	Funds
				2019/20
	£	£	£	£
Incoming Resources
Incoming resources from
generated funds:
Voluntary income	34,530	-	-	34,530
Other income	-	-	-	-
Activities for generating	606,406	-	-	606,406
funds
Investment income	214	-	-	214
Incoming resources from
charitable activities:
Grants receivable	63,382	-	646,420	709,802
Total Incoming Resources	704,532	-	646,420	1,350,952
Resources Expended
Costs ofgenerating funds:
Costs ofvoluntary income	151	-	-	151
Fundraising trading	123,229	-	5,648	128,877
Charitable activities:
Expenditure on charitable
activities	601,742	-	563,905	1,165,647
TotalResourcesExpended	725,122	-	569,553	1,294,675

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

NOTES TO THE ACCOUNTS

Consolidated Statement of Financial Activities - Comparatives for the year ended 31 March 2020 (continued)

Net incoming/(outgoing)
resources before transfers	(20,590)	-	76,867	56,277
Transfers between funds	20,000	(20,000)	-	-
Net incoming/(outgoing)
resources aftertransfers	(590)	(20,000)	76,867	56,277
Total funds brought	264,299	119,000	27,707	411,006
forward
Totalfundscarriedforward	263,709	99,000	104,574	467,283

AGE UK BIRMINGHAM LIMITED

REPORT OF THE TRUSTEES

AND

CONSOLIDATED FINANCIAL STATEMENTS

CONTENTS

REFERENCE AND ADMINISTRATION DETAILS

Company Secretary Alison Beachim

REFERENCE AND ADMINISTRATION DETAILS (continued)

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chair’s Report

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chair’s Report (continued)

Elizabeth Phillips MBE

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chief Executive’s Report

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Chief Executive’s Report (continued)

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing Document

Recruitment and Appointment of New Trustees

Induction and Training of New Trustees

Organisational Structure

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT (continued)

Pay Policy for Senior Staff

Risk Management

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OBJECTIVES AND ACTIVITIES

Purposes and Aims

(a) Vision

(b) Mission statement

(c) Our beliefs

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

Strategic Objectives

How our activities deliver public benefit

Ensuring our work delivers our aims

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

THE FOCUS OF OUR WORK

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR

INFORMATION & ADVICE

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

DAY CARE SERVICES FOR PEOPLE LIVING WITH DEMENTIA

Welfare & Companionship Telephone Support

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Hot Meals Support

NHS Patient Transport

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

FOOD AND SHOPPING SERVICE

AGE UK BIRMINGHAM LIMITED

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Telephone Befriending

Teleconference Activities

AGE UK BIRMINGHAM LIMITED Registered Company number 7334392 Registered Charity number 1138240

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Ageing Better Citywide Hub

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

Neighbourhood Network Schemes (NNS)

FALLS PREVENTION SERVICE

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021

OUR ACHIEVEMENTS IN THE YEAR (continued)

VOLUNTEER SUPPORT

BAME ENGAGEMENT AND SOCIAL ISOLATION PROJECT

TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2021