## **HAM and PETERSHAM SOS** **Charity Registration No. 1136675** **Company Registration No. 7001262** **TRUSTEES ANNUAL REPORT AND FINANCIAL STATEMENTS** **Year to 31 March 2024** ## **Index to Annual Report** |Page|1|||Objectives and Activities| |---|---|---|---|---| |Page|2|-|3|Achievements and Performance| |Page|4|||Financial Review| |Page|5|-|6|Structure Governance and Management| |Page|7|-|8|Independent Examiners Report| |Page|9|-|14|Management Accounts| Page 1 ## **HAM and PETERSHAM SOS** ## **REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2024** The trustees present their annual report and financial statements of the charity for the year ended 31 March 2024. ## **OBJECTIVES AND ACTIVITIES** The charitable objectives are - to provide services to the elderly, the disabled, the housebound, and others in need, living in or around Ham and Petersham, all of whom shall herein after shall be called the clients. Primarily but not exclusively through the provision of a transport service, shopping service and outings as will relieve their charitable need. - to promote any other charitable purpose in and around Ham and Petersham as the trustees from time to time may determine In order to achieve these aims Ham and Petersham SOS organises the following main areas of work in furtherance of its public benefit duties: - A dedicated telephone helpline and answering service which is manned daily by either staff or volunteers - A fully operational Office that is staffed with both salaried personnel and fully trained volunteers - An accessible 9-seater minibus utilised for shopping trips, group outings, and social events. The Trustees consider that the activities undertaken, offered at no or minimal cost, provide benefit to the public and confirm that in exercising their powers and duties, they have complied with their duty to have due regard to the guidance on public benefit published by the Charity Commission and have complied with their duties under Section 17 of the Charities Act 2011. Page 2 ## **REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2024** ## **ACHIEVEMENTS AND PERFORMANCE** Measuring performance quantitatively is not easy for an organization that describes itself as ‘Supporting people to be active, engaged and independent.’ However, in the year covered by this report we provided the following: - Nearly 1500 hours of practical support to our clients - Over 900 transport jobs including to social activities - of which 170 jobs were healthcare related - 626 hours were spent providing telephone support In February 2024 we carried out an independent client survey as part of our Community Independent Living Service Contract. Analysis of clients’ responses showed that: - 96% said they were satisfied with our services - 88% said our services helped them to remain independent - 86% said our services made them feel more connected with their community - 82% said our services helped them feel more confident to get involved in things outside the home As of March 2024 we have 137 clients and 60 volunteers which is a small increase in our client group compared to the previous year. In May 2023, along with the rest of the country, we celebrated the King’s Coronation. Concerned that many of our clients would watch the ceremony on their own, we organized an event along with the staff from Ham Youth Centre. Our clients watched on a large screen and the young people of Ham served lunch to their visitors and ran a session of Coronation Bingo. It was a great success and our thanks go to Ben Skelton and his team at the Ham Youth Centre. We hope that further intergenerational work will follow. One of our aims for 2022-23 had been to raise our local profile and we continued to do this in 202324. We had stalls at Ham Fair in June and Ham Parade Market in July and at both we raised some funds. More importantly, at both events we got interest in volunteering as well as potential client contact. Radnor House School in Twickenham chose Ham and Petersham SOS as it’s school charity for 2023-24 and in July we were invited to take some of our clients to a tea party at Teddington Cricket Club. Whilst there, our Manager Karen King was presented with a generous cheque from the school for Ham and Petersham SOS. We are extremely grateful to the students, teachers and parents of Radnor House. Our summer party in August was again held in the Woodville Centre. The guests of honour this year were the Mayor of Richmond and our MP Sarah Olney. Sadly, the weather was not kind and it was a wet day but our guests still enjoyed a wide range of ice-creams as well as tea and cake. Our everpopular outings have continued to run every month and to destinations both near and far. Outings included trips to Hounslow Urban Farm, RAF Hendon, the Cockney Museum and a Christmas shopping trip to Staines with a carvery lunch. Page 3 Our weekly social activities in the Ham Library community room, Tea and Chat and Lunch Club, remain popular and the addition of Fish and Chip Friday once a month has proved to be an ongoing success. We are very grateful to the staff of Ham Library for their continuing support. In December we held our annual Christmas lunch in a new location. The Lass of Richmond Hill provided an excellent meal and the staff were most considerate and helpful. In the autumn we trialed a new activity and offered transport to a Tea and Treats session held in nearby Swinnerton Hall in Kingston. The cost of living has continued to be a concern for our clients and at Easter and Christmas we used some of our funds to give all clients a Sainsburys gift card as a cost of living grant. In January 2024 we introduced an additional shopping bus run to a local branch of Lidl. This was in response to requests by clients who were mindful of the cheaper prices. This service is now scheduled to run every month. We have continued to work in partnership with a range of local organisations. The Michelin starred restaurant, The Dysart Petersham, has continued to make a monthly donation of fruit and vegetables as well as making soup and dessert once a month for our Lunch Club. The monthly coffee morning hosted by Petersham Nurseries has continued to be a popular event. Every fortnight members of the German speaking Catholic congregation in Ham make delicious cakes for Tea and Chat. We have always communicated with our clients by circulating a quarterly newsletter. This year we have considered how we communicate with our wider community including our volunteers and clients’ families. Our Manager, Karen King, posts regularly on Face Book, Twitter and Instagram both with news of our activities but also volunteer and trustee recruitment adverts. This year the decision was taken to up date our website and an initial brief was written followed by the appointment of a web designer. The Ham and Petersham Association and Amenities Group generously offered a grant to support this venture and the new website is due to go live in April 2024. Our Community Independent Living Service contract with Age UK Richmond upon Thames continues to support some of our activities and we receive funds annually from the Richmond Parish Lands Charity. In the past year donations have come from our local community and we are as ever, extremely grateful to all our supporters as without their much-needed contributions we would not be able to continue our work in the local community. Finally, I would like to express my gratitude to all the staff and volunteers who work so hard to organise, support and help with all our activities. With this dedicated team we are able to reach out to the elderly and vulnerable members of our community and bring not only practical support but also fun and friendship. Helen Beedham **Chair of Trustees** Page 4 ## **REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2024 FINANCIAL REVIEW** The deficit for the year was £3,344 and total net assets decreased to £128,434 as a result. Total income was £57,118 whilst expenditure was £60,857. Income was virtually unchanged from the previous year. Grants totalling £33,254 were the principal source of income. Donations received amounted to £11,768. Lunch Club, trips, Tea & Chat, and Fish & Chip Club contributed income of £6,058 whilst Gift Aid provided an additional £1,760. Bank interest earned rose significantly to £3,015. Total expenditure was £60,857, rising by 12% over the previous year. This increase was largely accounted for by cost-of-living support assistance of £5,022 which was provided to clients during the year. ## **Reserves Policy** ## **Unrestricted Reserves** The Trustees have established the following unrestricted reserves: - General Fund to cover working capital requirements including any potential short-term reduction in funding and for winding up costs (£8,434). - Hardship Fund to provide support for those in need (£20,000). - Transport Fund to provide for the future replacement of the minibus (£75,000). - Premises Fund to cover the potential costs of fitting out the office and in case of a move to new premises in the future (£25,000). Total Unrestricted Reserves amounted to £128,434. ## **Restricted Funds** There was no requirement to set up any restricted reserves for services specified by grant donors. ## **Investment Policy** No investments were made in equities, gilts, equity-based securities, or any collective investment. All funds were deposited in a UK based bank regulated by the Financial Regulation Authority and/or the Prudential Regulatory Authority. Funds were deposited in a current account supported by an interest-bearing on-line savings account with immediate access. Balances in the current account and the on-line savings accounts were monitored to ensure that sufficient funds were in place to meet predicted outgoings. Surplus funds were deposited in an interest earning fixed period savings account, which required notice of withdrawal to be given. The maximum amount deposited with a single institution did not exceed the current Financial Services Compensation protection limit. The Trustees regularly monitored interest rates to ensure that funds secure a competitive rate of interest. Page 5 ## **REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2024** ## **STRUCTURE, GOVERNANCE AND MANAGEMENT** ## **Status** The Ham and Petersham SOS is a Company Limited by Guarantee (No 7001262) and a Registered Charity (No 1136675). The company was formed in August 2009 to take over from the previous Ham and Petersham SOS as an Unincorporated Association, which had been founded in the late 1960s. Ham and Petersham SOS was registered as a charity in June 2010. The company’s Memorandum and Articles had been amended in October 2021. ## **The following Trustees were in post during the period:** Helen Beedham **Chair** Chris Ayliffe **Treasurer** Kate Mitchell (resigned July 2023) Aiden Buckley Jeff Andrews Christopher Lane (appointed April 2023) **Salaried Staff** Karen King Organiser appointed May 2015, job title changed to Manager September 2023 Millie Cooper appointed March 2014 Denise Whittington appointed October 2022 left March 2023 Robert Marlow appointed May 2023 left November 2023 Natalie Freeman appointed March 2024 ## **Induction and Training of Trustees** Induction for new Trustees is organised by the Manager of the Charity in addition to knowledge gained through attendance at meetings. Trustees are provided with initial guidance and briefing material on the Charity’s activities, as well as their legal obligations under charity and company law and on the content of the memorandum and Articles of Association ## **Risk management** The committee members have examined the major risks which the charity faces and seek to control these risks to mitigate any impact that they may have on the charity. ## **REFERENCE AND ADMINISTRATION** |**Address**|The Woodville Centre| |---|---| ||Woodville Road| ||Richmond| ||TW10 7QW| |**Banker**|Barclays Bank PLC| ||Kingston upon Thames Branch| |**Independent Examiner**|Clare Judge| ||114 Selkirk Road| ||Twickenham| ||TW2 6PU| Page 6 ## **REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2024** The Trustees (who are also the directors of the Ham and Petersham SOS for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the Trustees are required to: - select suitable accounting policies and then apply them consistently; - observe the methods and principles in the Charities SORP; - make judgements and estimates that are reasonable and prudent; - state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; - prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any t ime the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. The Report of the Trustees has been prepared in accordance with the provisions of Part 15 of the Companies Act 2006 relat ing to small companies. Approved by order of the Board on 17[th] October 2024 and signed on its behalf by: Helen Beedham Chair of Trustees Page 7 ## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF** ## **HAM & PETERSHAM SOS** I am reporting on the accounts of the charity Ham and Petersham SOS, Charity No: 1136675, Company No: 7001262 for the year ending 31 March 2024. The Organiser and Trustees, as directors of the charity, are responsible for the preparation and financial reporting of the accounts. It is my responsibility to state, based on the procedures specified in the General Directions given by the Charity Commissioners under section 145 of the Act, whether matters have come to my attention and to: - Examine the accounts under section 145 of the Charities Act, - To follow the procedures laid down in the general Directions given by the Charity - Commission (under section 145(5)(b) of the Charities Act, and to state whether any matters have come to my attention. ## Basis of independent examiner's report: My examination was carried out in accordance with the General Directions given by the Charity Commissioners. The examination included a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also included consideration of any unusual items or disclosures in the accounts and seeking explanations from your Organiser and Treasurer concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view’ and the report is limited to those matters set out in the statement below. ## Independent Examiner's Statement In accordance with my examination, no matter has come to my attention that gives me reasonable cause to believe that, in any material respect, there is any cause for concern to believe that: - - Accounting records were not kept in accordance with section 386 of the Companies Act 2006; or - - The accounts do not accord with such records; or - - The accounts do not comply with relevant accounting requirements under section 396 of the Companies Act 2006; or - - The accounts have not been prepared in accordance with the Charities SORP (FRS102). Page 8 tkn to lack ol leadlry to excess he**S hMI beon ltsi bo¥fflt¥v s￿lef￿￿ of Intomiotl¢)n betn noted 5htiwiT% lunher dets4s. eveni of theft or flfe. enablln8 a tn* owjlt trn Oare Judle l¢tyefKlenl EAami D￿e. 22 May 2024 Page 9 ## **Ham and Petersham SOS** ## **Statement of Financial Activities for the Year Ended 31 March 2024** **Helen Beedham** Date: 17[th] October 2024 **Chair of Trustees** ## **Ham and Petersham SOS** ## **Notes to the Income Statements For the year ended 31 March 2024** ## **Accounting Policies** ## (a) **Basis of preparation** The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Exemption has been taken from preparing a cash flow statement on the grounds that the charitable company Ham and Petersham SOS meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s). ## (b) **Incoming resources** All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. ## (c) **Resources expended** Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with use of resources. ## (d) **Tangible fixed assets and depreciation** Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life: Community minibus: written off over five years ## (e) **Taxation** The charity is exempt from corporation tax on its charitable activities. ## (f) **Fund accounting** Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the Trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. ## (g) **Pension Costs** Contributions are made to the National Employer's Savings Trust (NEST) on behalf of eligible employees. Payments to NEST are charged to the Statement of Financial Activities in the period to which they relate. 14_p•s IttAid L740 r•nts l￿th dub &1th4 Ch Oub L619 3•.￿5 IQ14 IW4 Jwj kntero5tie(e Jm5 1 15 L122 JL129 JJ¥ 2n T• Ll 17D 814 •14 LJbD L618 J57 ￿￿1D{l rciwrd JJJ4 1474 J.017 •1 ffle froffl: Le acies and Donations Charitable activities 8ank interest 13.875 ,622 3.015 57.512 Totsl Expenditure on: Charitable activitjes Total 57 fKI.857 Net in¢omellexpernliturel - 9 Tangible Fixed A55et5 C05t Atbe innin of the ear-l April 2023 At end ofthe year-At JI Marth 3)24 reciation At beginning of the year- l April 2023 Char e for the year Impairment Atend ofthe year-31 March L124 Net book value at 11 March 2021 10 Debtors Totsl Funds Totsl Funds 2021 Funds Funds 24 2024 2024 Accrued income Totsl 11 Cash at bank and in hand Totsl Funds 2024 Totsl Funds 1023 Funds J24 Funds 2024 Barclays Community Account United Trust Bank Account Monrnouth5hire Buildin Society Account Totsl 749 53.287 73.758 £ ￿8￿33 53.287 73.758 128,433 52.106 78,923 131.778 12 Credltors-. Amounts falllng due within one year Totsl Funds 2024 Total Funds 2023 Funds Funtts 2024 Deferred income Accrued expenses Totsl 13 Movernents in funds FurKI balan￿$ brought foThvard Fund balantes (arried forward Incoming Resources Trnnsfers Unrestil¢ted funds General Fund Hardship Fund Transport Fund Premises Fund 11.718 57.512 .857 8.434 75,(iXI 25.IXAJ £ 131.778 75.( 25.( 128.414 Totsl Unrestrirted Fund5 57.512 fil,857 Re5tiicted funds Grant funding Tot31 restrirted funds Total Funds £ 131,778 57.512 (4),857 128.414 Purposes ol unrestricted fuTh15 Unrestricted reserves (General Fundl are held to cover wwking capital requirernents. any potential short-term reduction in Unrestricted reserves (Hardship Fundl are held to provide forone-off orcontinuing 5UPPOrtto those in need. Unrestricted reserves ITran5POrt Fund) are held to provide forthe future replacement of the minibu5. Unrestricted reserves (Property Fund) are held to coverthe potential cost of fitting out of and moving to new premises in the Purposes of restrirted fund5 The funds are for services covefed by specifitgrants as explained in the trustees rèport. 14 Related PartyTransartion5 There weie no relatèd party transactions forthe year ended 31 March 2024.