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2024-03-30-accounts

Cheetham Hill Advice Centre Cheetham Hill Advice Centre Annual Report 2023-24

Key achievements

Contents

Introduction and Chair’s Report ............................................................................................................2 Who we helped ...............................................................................................................................................4 Subjects we helped with ...........................................................................................................................6 Financial outcomes .......................................................................................................................................7 Volunteers ........................................................................................................................................................10 Zero carbon efforts .....................................................................................................................................11 Community sessions .................................................................................................................................11

Introduction and Chair’s Report

Welcome to Cheetham Hill Advice Centre’s annual report for 2023-2024

This year has seen us busier than ever as our community has been hit by the continuing Cost-of-Living crisis in multiple ways. We have seen people struggling to afford food, heating, light and housing costs with these leading to strained finances and increasing debt. Our team of staff and volunteers have worked to increase our capacity and to find solutions for the people who come to us for help.

We have been responding to the Cost-of-Living crisis using a diversity of approaches to address the multiple ways that people have been impacted. We increased our frontline capacity so we could help more people as quickly as possible. Alongside this we increased advisor hours so that we had more follow up appointments to help people achieve an outcome and an improvement for them and their families. We have delivered targeted work around debt, including utility debt as this is an area our local community told us they were struggling with.

We continue to be part of the successful partnership to deliver Manchester’s citywide advice contract. This work is delivered in partnership with Citizens Advice Manchester and Shelter. We have worked together as a partnership to increase advice capacity across the city in the short term and to engage with the re-design of advice services for the city in the longer-term.

We have reached out across North Manchester in the last year. We have delivered training sessions on financial capability and on surviving the Costof-Living crisis. These sessions have been delivered in multiple languages, including via sign language interpretation. We have attended Cost-of-Living

Our thanks

We would like to thank our staff team, our volunteers and our trustees. All members of the CHAC team have worked tirelessly and we are grateful for all the knowledge, energy, positivity and creativity they have brought to delivering our services within a very difficult year. The impact outlined in this report is a testament to all of your efforts and I would like to thank you on behalf of the Board for everything you have done.

Thank you to the members of our team who have attended multi-sector meetings, network events and who have engaged with wider system change programmes. This includes the Making Manchester Fairer Programme Board, the North Together working group, the VCSE

events in parks, schools, faith buildings, warm hubs and community centres. We have ringfenced a budget to bring freebies along to events we attend and have been giving people our contact details along with a bag of free fruit to take home with them.

As a Board we have worked on continuous improvement of our governance over the last year. We have improved our recording and management of any conflicts of interest and we developed and wrote a new Business Plan to guide the work of the charity from 2024-2027. We are very grateful to the funders who have supported us in the past, especially the National Lottery Community Fund, Henry Smith Charity, United Utilities Trust Fund and Manchester City Council. This on-going support has provided us with the resources and the stability we have needed to respond to the challenges faced by our community. We know that the funding environment is very competitive and we have taken time to identify the areas where we could attract investment and generate income in the future. This includes finding additional ways to use the knowledge and specialisms we have as an organisation.

Health and Wellbeing Leaders’ group, Hope for Cheetham and the Cheetham and Crumpsall Anti-Poverty Community.

We are also grateful to all our funders and partners for their support, help and encouragement. We have appreciated your investment and your trust in our abilities to deliver the positive impact that our community want. We will continue to listen to local residents and the people who use our services to guide our work over the coming years and to respond to whichever challenges confront us all in the future.

Sarah Sedge,

Chair of Cheetham Hill Advice Centre

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Ethnic origin of people helped (%)
Asian 555 (44.7%)
Black 258 (20.8%)
White 221 (17.8%)
Mixed 79 (6.4%)
Arab 99 (8.0%)
Chinese 14 (1.1%)
Other 17 (1.4%)
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Who we helped

Over the past year we helped 1,722 individuals. From the clients who provided ethnicity data over 89% were from racialised communities with the largest group being Pakistani at 29%. Other significant groups include Black/Black British (13%), Arab (6%), and White - British (8%). There were also smaller percentages for various other ethnicities such as Indian, Middle Eastern, and Chinese.

In regards to gender and disabilities; for the 1,722 clients, 851 were women, 870 men, and one person who identified as other gender. In terms of disabilities, 37% of our clients reported they are Disabled with a large number having multiple disabilities (298 people). We also helped people with physical disabilities (172) and 91 people with mental health issues. A full graph of reported disabilities is below.

I now feel as if I could roar as if I was a tiger.

Key Statistics

Age 25 or under 26-35 36-45 46-55 56-65 66-75 76+ Number of Clients 55 186 392 413 276 146 38 Gender Male Female Other Number of Clients 871 851 1 Learning Mental Multiple Physical Sensory Disabilities None Disability Health Issue Disabilities Disabilities Disabilities Number of Clients 1052 9 91 298 172 8

Languages spoken amongst our clients

We are proud to be based in a multi-lingual area and are able to help many people in their language of choice. Over the past 12 months we have provided help and advice in 35 different languages. The diagram below shows the languages, other than English, spoken.

Thank you for helping me with my debt problem, the adviser was patience and knowledgeable, I am feeling much better now.

During our advice sessions we have either been able to provide an adviser who speaks the client’s first language, or seek an interpreter from Language Line, to ensure full comprehension from us, of the situation, and for the individual on their options. We have also delivered advice and a Cost-of-Living session via British Sign Language interpreter.

Potentially I will be homeless. Having the team helping me at the moment is helping me to be less anxious.

Romanian

Vietnamese Hindi Bosnian Kurdish Slovakian[French] Somali Albanian British Sign Language Chinese Cantonese Dari Greek Punjabi Mandarin Hungarian Farsi Brava Other Portuguese Amharic Czech Turkish Swahili Spanish Polish Arabic Bangla Tigrini Urdu Lithuanian Bengali Pushto Eritrean

My life has improved significantly in every area, thanks for great helps from several of the advisers. I am now living better and it has it has improved the quality of my life.

I have had lots of help from my adviser and the team regarding my unfair dismissal from my employer after 24 years and who to turn to and process. I feel less stressed as I know that I am being helped with my issue.

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Subjects we helped with

In the year April 2023 to March 2024 we have helped 1,722 individuals with a total of 3,296 advice queries; including debt, welfare benefits and tax credits, housing, education, employment, health and social care, immigration and asylum, consumer goods and services and travel.

The largest area of advice we provided help with was Welfare Benefits with a total of 1,747 subjects advised upon, consisting of disability benefit applications; 72 for Disability Living Allowance, 485 PIP applications, and 34 Attendance Allowance applications. We completed 59 Discretionary Housing Payment applications, 79 child benefit applications and 372 cases where we helped with Universal Credit applications or issues. The diagram below shows our top 10 welfare benefit queries advised upon.

Top most common welfare benefit queries

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||| |---|---| |Universal Credit|333| |PIP Daily Living|282| |PIP Mobility|210| |Council Tax Support|171| |UC WCA|96| |Benefit calculation|92| |Child Benefit & One Parent Benefit|79| |Housing Benefit|66| |Discretionary Housing Payment|60| |Tax Credits|35|

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Consumer goods & services 111
Debt 448
Education 45
Employment 35
Health & Social Care 52
Housing 333
Non-Regulated Immigration & Asylum 56
Other 341
Regulated Immigration & Asylum 16
Skills & Employability 7
Travel 105
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We assisted with 422 debt-related issues, broken down as non-priority debts owed by 121 individuals and 162 priority debt issues, with water debt also being a concern for 119 individuals. Housing issues were reported by 313 individuals, ranging from deposit problems to eviction warrants.

Employment problems, including dismissal and wage issues, were an issue for 32 people, while we assisted 43 individuals with educationrelated issues. We also completed 118 charitable applications, including foodbank vouchers, grant applications and help with school uniforms.

Immigration & Asylum issues had a count of 54, dealing with naturalisation, visa applications and renewals.

Finally, 48 people needed help with Health & Social Care problems, with adult safeguarding and child protection being some of the concerns raised.

Outcomes achieved

individuals maintain their benefit awards and 50 foodbank vouchers were issued.

The main bulk of work that Cheetham Hill Advice Centre has completed over the past year has been working hard to ensure families and individuals are as secure as possible. This includes ensuring people are getting all the benefits that they are entitled to, helping them manage their debts and help keep them in their homes. These outcomes help our clients to ensure they can afford to heat and feed themselves, and their families and have a safe place to live.

We helped 94 individuals to budget more effectively, 20 were then able to repay their debts. We helped 171 arrange affordable repayment plans with their creditors, and helped 39 individuals have some or all of their debts written off entirely.

132 individuals were helped by our United Utilities Water debt project, in total these individuals owed £127,230 of debt, with over £100,000 owing in water arrears. We were able to help these individuals access schemes to reduce their bills, help them with water efficiency advice and in many cases apply for help to reduce the debts owed, please see the table below for a full breakdown.

Broken down over the past year we have achieved 4,037 successful outcomes for the individuals that we have helped.

We helped with 302 new benefit applications, including 16 successful appeals, we helped 61

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|||| |---|---|---| |302|94|171| |successful benefit|budget more|affordable| |applications|effectively|repayment plans| |50|20|39| |foodbank|able to repay|debts written| |vouchers issued|their debts|off entirely|

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Help provided by our Water Adviser

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Applications made to Back on Track, Help to Pay and Payment Matching Schemes 78
Number of clients helped to arrange affordable payment plans 67
Number of clients added to the Priority Service Register to receive additional support 53
Water Sure applications made to reduce water bills 28
Trust Fund applications made 26
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We advised 224 people on their housing issues, explaining their rights and how to resolve their issues, also helping with 37 applications for social housing and we were able to prevent four individuals being evicted from their homes.

I am now feeling secure.

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Financial outcomes

We achieved financial outcomes of over £3 million this year (£3,098,754 in total). This additional income has been critical in helping people to manage the Cost-of-Living crisis. The income raised included £1,972,416 in additional benefits for 383 individuals and £426,318 in backdated benefit payments for 120 people. Additionally, we were able to assist 68 individuals in maintaining benefits to the value of £403,750.

Debts to the value of £199,192 were written off for 79 different individuals. £71,800 in successful charitable grants applications were awarded to 67 individuals.

Overall, a total of 821 individuals were assisted through these financial outcomes in the last year.

1,722 Number of people helped

Over £1.9 Million in successful benefits applications

£199,192 in debt written off

3,296

issues assisted with

£426,000

in backdated benefits

Over £71,000

in grants successfully applied for

£3,098,754 Additional income raised in total

Case Study: Jane

Jane had been living and working in the UK for several years, she had Limited Leave to Remain, and was able to work in the UK, however had no access to Public Funds. In May of last year Jane lost the majority of her sight, she was unable to continue working and consequently had no income. Jane was renting her home from a private landlord and was unable to make her rent payments. The client could also not pay for other essentials such as energy and food.

Jane was seen by one of our immigration advisers. The adviser assisted by making an application to remove the ‘No Recourse to Public Funds’ condition on her status.

Whilst awaiting the outcome of the application the adviser contacted the landlord to request time and forbearance given the health issues and the immigration restrictions in place. The landlord agreed to postpone taking possession action to evict the client from her home.

The adviser also provided short-term emergency help with one off charitable payment, food bank vouchers and signposted her for energy vouchers.

The application was successful and Jane was subsequently helped to apply for Universal Credit, Council Tax Support and Personal Independence Payment.

The client was able to pay her essential costs, keep herself fed, warm and with a roof over her head.

I am grateful and so thankful for the help that I have received. I was not aware of the help that I could get and things are much easier now.

Evaluations

Over the year 515 people have completed an evaluation after seeking help or advice from CHAC.

Please see the outcomes listed in the table below:

A bit A lot
I have found this helpful 221 638
I feel more confident in managing my money 65 153
I know more about how to make my money stretch further 57 127
I know more about managing debt 56 102
I feel more able to cope 128 185
I feel more able to plan for the future 65 138
I am more confident in my own ability to resolve problems in the future 82 153
I feel less stressed and worried 109 245
I am sleeping better 60 156

After being told I that could not work again due to my illness I was so worried. I cannot thank CHAC enough for sorting all my disability benefits out.

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Volunteers

During the last year CHAC were delighted to have been supported by an army of 38 dedicated volunteers. Over the year these volunteers committed to 1,766 hours helping members of the community with benefits, debt and other issues.

Number of volunteer hours each month

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April 108.5
May 137
June 150
July 165
August 170.5
September 179.5
October 175.5
November 221.5
December 54.5
January 147
February 131.5
March 125.5
0 50 100 150 200 250
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I am more aware of the next step to take.

Our industry often reports on a struggle to recruit people into the advice sector, however our longlasting commitment with our volunteer programme has meant that we have been able to successfully recruit for new roles from our pool of volunteers. Over the past year nine of our volunteers were successfully recruited into paid staff roles and CHAC were happy to recruit two of our volunteers into paid vacancies within our own charity.

We worked alongside Manchester Volunteer Advice Partnership who run a formal face to face training course for most of our volunteers.

Having completed the training, we then provided volunteers with opportunity to shadow experienced team members, undertake group training and have one to one supervision sessions allowing them to develop into their chosen roles.

Zero carbon efforts

CHAC is an avid supporter of zero-carbon work and we have taken many steps in this current year to support Manchester City Council’s and the UK’s zero carbon goals. We stepped up our own efforts this year and have been really pleased with the results.

Changes made SAVINGS made We sent a representative to be trained on Paper – over 50 pieces of paper saved each week, Zero Carbon and they have become our Zero over the year this equates to 2,600. Carbon Expert.

Giving out water efficiency devices – we have attended several community sessions over the year where we have given out devices to help people save water, including timers and plant watering gel.

Printing – we print 50 fewer pieces of paper each week, saving on ink and saving the energy costs involved in printing.

Facilitating community groups to share money saving ideas.

Time – less time printing, less time seeking supervision in person, as the sheets can be seen from multiple locations, more time to help individuals with their issues.

Our reception log and volunteer record sheets were recorded on printed pieces of paper. We moved both of these to on-line shared documents.

Money – we have saved on printing costs, paper costs, delivery costs, waste collection costs, and helped share ideas for others to reduce their household costs. Carbon Footprint reduced – less waste going into the general waste bin, less energy being used, less deliveries being made.

Recycling - we pledged to do better, we implemented recycling for plastic, paper, cardboard, cans and coffee grinds

Sabiya’s story

I am a single mother with two children. I came here from the Middle East and have a law degree but I couldn’t use it here, especially with raising my family. I was looking for work in the UK and I completed GCSE’s and other courses to improve my English. To further improve my skills I asked CHAC if I could volunteer and they put me forward for the Manchester Volunteer Advice Partnership (MVAP) programme.

I started the training in September 2022 and chose to do my (MVAP) placement with CHAC. I was scared when I started to do cases, but they have staff with you to guide you. It was like having a driving instructor sitting

next to you. You feel safe. It was good to mix doing the course with real experience. It was easy to apply, to pick up things, and to see reality. All the staff are helpful and supportive and have a caring spirit.

The volunteer manager has good systems and gives us guidance. She also has ways of helping us remember even simple things, like how to use the photocopier. I learnt more and more and became confident. I was very committed to going every week and then I started to do two days a week volunteering.

This opportunity has helped me to successfully apply for a job and I am so grateful.

Community sessions

We are based in Cheetham Hill, however we ensure that we get out and about around the city. This is to help promote our advice centre and the help that is available and also to ensure we can reach people who may not know about the help we can provide.

I think it has helped me to understand all the different benefits, I need help with, it has made it easier to make applications and know who to contact.

Over the past year we have attended

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Cheetham Hill Advice Centre Annual Report

A copy of our full accounts is available from the Centre upon request.

Independent Account Examiners

Community Accountancy Service The Grange Pilgrim Drive Manchester M11 3QR

Finance and Administration Officer in the financial year

Abiodun Aremu

IT Support

Partners

Abraham Moss Warriors, Citizens Advice Manchester, Communities for All, Greater Manchester Immigration Aid Unit, Hopewell, New Testament Church of God, Manchester Mind, Manchester Refugee Support Network, Shelter, Wai Yin and Young Manchester.

Funding

Our main funding in the year came from The National Lottery Community Fund, Manchester City Council and The Henry Smith Charity, the Peter Kershaw Trust, United Utilities Trust Fund and the John Grant Davies Trust.

Bytesize

Banker

Co-operative Bank 1 Balloon Street Manchester

Cheetham Hill Advice Centre is an independent advice charity working with people across Manchester and predominantly in Cheetham, Crumpsall and North Manchester. We work with the local community through providing an advice service, training volunteers and partnership initiatives as well as developing the opportunity for voluntary sector, public sector and businesses to improve the lives of local people.

If you’d like to find out more about Cheetham Hill Advice Centre or get involved please get in touch.

Cheetham Hill Advice Centre

1 Morrowfield Avenue Cheetham Hill Manchester M8 9AR T: 0161 740 8999 E: office@cheethamadvice.org.uk

OISC registration number: N201100029 Registered Charity Number 1136328 | Company number 7253445

CHEETHAM HILL ADVICE CENTRE COMPANY REGISTRATION NO: 7253445 (England) CHARITY REGISTRATION NO: 1136328 FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH MARCH 2024

CHEETHAM HILL ADVICE CENTRE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH MARCH 2024 INDEX PAGE PAGE NO. CONTENTS Directors, Report Independent Examiner's Report Statement of Financial Activities Balance Sheet Statement of Cash Flows 10-15 Notes to the Accounts

CHEETHAM HILL ADVICE CENTRE Report of the Trustees for the Year Ended 30th March 2024 The trustees prese nt their annual directors, report and financial statements of the charity for the year ended 30th March 2024 which are also prepared to meet the requirements for a directors, report and accounts for Companies Act purposes. The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and the Accounting and Reporting by Charities: Statement of Recom mended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102} (effective I January 20151- Reference and administrative information Charity Name.. Cheetham Hill Advice Centre Charity Number.. 1136328 Company No". 7253445 Directors and trustees The directors of the charitable company (the cha rity} are its trustees for the purpose of charity law. The trustees and officers serving during the year and since the year-end were as follows: sarah Sedge Andrew Alexander Gridley Khouloud Azzouni Mary Atkinson Revd. Sarah Fletcher Tracy Langton Amer S31am Mohammed Ali Jane Eberhart Guy Johnson Herbert McKenzie Val Bayliss-Brideaux (Resigned 3 1st March 20231 Key management personnel: Trustees and Directors Sarah Sedge Chai r of Trustees Guy Johnson Treasurer Senior managers Sinéad O'connor Registered Office 1-3 Morrowfield Avenue, Manchester, M8 9AR

CHEETHAM HILL ADVICE CENTRE Independent Examiners Community Accountancy Service Limited The G range, Pilgrim Drive Beswick, Manchester, Mll 3TQ Bankers Cooperative Bank plc, 70-72 Cross Street, Manchester, M2 4JG CAF Bank, 25 Kings Hill Avenue, West Mailing, Kent, ME19 4JQ Objectives and activities The purposes of the charity are to promote any charitable purpose for the benefit of residents of the City of Manchester, but primarily for the benefit of the community in Cheetham and Crumpsall and in particula r the advancement of education, the furthera nce of health, the relief of poverty, distress and sickness. The trustees confirm that they have referred to the Charity Commission's guidance on public benefit when reviewing the Cha rity's a ims and objectives, in planning future activities, and setti ng the policies for the year. The charity furthers its charita ble purposes for the publ ic benefit through the provision of qual ity assured social welfare advice, information and support, to enable residents to lift themselves out of poverty, and to improve their quality of life and general health and wellbeing. It increase5 the capabilities of individuals through running a volunteer development programme, recruiting and training a diverse group of local people to ensure services are culturally and linguistically appropriate and accessible, and it increases the capabilities of other organisations by running outreach services, by offering training to their volunteers, and by providing them with a consultancy advice service. Structure, governance and management Cheetham Hill Advice Centre is a company limited by guarantee governed by its Memorandum and th ArticSes of Association dated 13 May 2010. It is registered as a charity with the Charity Com mission th (dated 14 June 20101. Appointment of trustees As set out i n the Articles of Association trustees are elected annually by the members of the charita ble com pa r)y attending the Annua l General meeting, with the off icers being elected f rom the Board. The number of trustees shall not be less than three but lunle55 Otherwise determined by ordinary resolution) shall not be subject to any maximum. Trustee induction and training New trustees are giving a formal induction from the Manager that includes an overview of the charity's activities and funding as well as copies of all the relevant written policies, and provided with access to external tra ining to further develop their knowledge of trustee roles a nd responsibilities.

CHEETHAM HILL ADVICE CENTRE Organisation The board of trustees administers the charity. The board normally meets monthly, with a break in August. A Manager is appointed by the trustees to manage the day-to-day operations of the charity. Related parties and co-operation with other organisations None of our trustees receive remuneration or other benefit from their work with the charity. Any connection between a trustee or senior manager with any service providers must be disclosed to the full board of trustees in the same way as any other contractual relationship with a related party. In the current yea r such related party transactions are reported in Note 10. A review of our achievements and performance From April 2023 to March 2024, we helped 1,722 individuals and families with 3,296 different advice issues. We helped 448 individuals with debts worth £673,619, split into 176 priority debt Issues and 272 non-priorities. In the past year we have helped 79 individuals write off debts to the value of £199,192. We helped with 1,747 welfare benefit issues and raised £1,972,416, in additional benefits. At the end of March 2024, we had 1,572 open cases Wlth 930 individuals. We utilise Language Line to ensure everyone who accesses our service can seek help in their first language, over the past 12 months we have used Language Line for a total of 3,572 of minutes, over 60 hours, in 32 different languages. This compliments the language resources we have within the charity's team where we are able to help people directly ion over fifteen languages. We have contin ued our response to the Cost-of-Living crisis a nd have prioritised reducing debt and bringing in more money for people, including through grants to individuals and familie5. During the year we helped 167 individuals successfully apply for charitable grants, either through utility suppliers, other charities and the Manchester City Council's Household Support Fund, all together these grants equalled £71,801. We continue to get out and about in our communities to ensure people are aware of our service, each month we attend the Local Authorities Local Offer event for parents whom children have special educational needs. We also reached out to people across North Manchester by delivering COSt-of-livi ng session5, participati ng in warm h ub events and by attending school fa irs and community events. Financial review Trustees reviewed the charity's Business Plan and ensured progress was made and targets were met. The Trustees worked alongside paid staff and a consultant to develop the new Business Plan for 2024-27. The preparation for the Business Plan included involving residents to gather their views, the available data on economic wellbeing and health inequalities, and a clear assessment of the current funding environment. The Business Plan compliments the Fundraising Strategy which runs from 2023-26.

CHEETHAM HILL ADVICE CENTRE Core funding comes from Manchester City Council via a sub-contract with Citizens Advice Manchester. This partnership work involves Cheetham H ill Advice Centre working alongside Citizens Advice Manchester and Shelter to deliver Ma nchester's citywide advice contract. This contract is from Manchester City Council and is managed by the Directorate for Commissioning. The current contract provides income for Cheetham Hill Advice Centre until September 2024 with the development work to respond to the new contract tender completed in the year covered by this report. Other key funders over the past year have been The National Lottery Community Fund, The Henry Smith Charity, A Manchester City Council'our Manchester Voluntary and Community Sector grant,, U n ited Uti lities Trust Fund and the Peter Kershaw Trust. Trustees conducted their annual a nd business f inancial reviews in February 2023. The charity updated our Fundraising Strategy and have drafted the plan for post 2025. Investment power5 and policy The trustees, having regard to the liquidity req uirements of operating the charity, have kept available funds in an interest bearing deposit account. Reserves policy and going concern The balance held in unrestricted reserves at 30th March 2024 was £139,180 of which £139,179 are free reserves, after allowing for fu nds tied up i n tangible f ixed assets. Havi ng regard to the budget the trustees consider that the charity is a goi ng concern. The charity's reliance on grant funding is managed through a flexible approach to staffing, with employees redeployed across to other projects wherever possible if one funding stream ends and new funding is brought on stream. Risk management The charity reviewed their business plan in January 2024 and have written a new three-year plan for 2024-2027. The Risk Management Policy was reviewed in March 2024. This identified the major risks to which the cha rity is exposed and systems esta blished to mitigate those risks. Plans for future periods The charity has a Fundraisi ng Strategy and is working to strengthen services for the i ncreased need that they know is growing in the community. Funding is already in place for services up to 2024 with a number of funding streams in place until 2026. The contract for Manchester's Citywide Advice service is due to begin in October 2024. Work has already been carried out to design the model for the new contract alongside the partnership development to ensure delivery of quality advice across the city. The Fund raising Strategy focuses on diversifyi ng the charity's fund ing to allow for ca reful pla nning and targeted activity. The charity is developi ng new ways to ca pitalise on the knowledge and skil Is to

CHEETHAM HILL ADVICE CENTRE deliver specif ic projects and targeted interventions. This will bolster existing income streams a nd provide more sustainability for the organisation as a whole. The charity are reducing the environment21 impact of their work through a carbon reduction plan and careful management of resources. The charity continues working with local businesses to develop ways for companies to support the charity via the provision of pro bono goods and services. This allows the charity to improve financial resilience and reduce environmental impact. Trustees responsibilities in relation to the f inancial statements The charity trustees Iwho are also the directors of Cheetham H 111 Advice Centre} for the purposes of company lawl are responsible for preparing a tru5tees' annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom General IV Accepted Accounti ng Practicel. Compa ny law requires the charity trustees to prepa re fina ncial statements for each year which give a true and fair view of the state of affairs of the charita ble compa ny and of the i rlcom ing resources a nd application of resources, including the income and expenditure, of the charitable company for that period. In preparing the financial statements, the trustees are required to- Select suitable accounting principles and then apply them consistently; Observe the methods and principles in the applicable Charities 50RP,. Make judgments and estimates that are reasonable and prudent,. State whether applicable accounting standards have been followed, subject to any material departures that must be disclosed and explained in the financial statements- Prepare the financial statements on a going concern basis unless it is appropriate to presume that the charity will continue in business. The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and taking reasonable steps for the prevention and detection of fraud and other irregularities. By order of the board of trustees Sarah Sedge- Chair nd Date.. 22 October 2024

INDEpf.NDENT EXAMINER'S REPORT TO THE TRUSTEES OF CHEETHAM HILL ADVICE CENTRE I I'epoi-t oli tlie accoiiiits of tlie coiiipaiiy foi. tlie yeai. ended J Otli Mc1rcli ?024. wliich ii-e set OLIt 011 Pclgi es 7 to 15. Respective responsibilities of trustees and examiner Tlie li'LlStees { who are also tlie dii'ectoi-s of tlie coiiipaiiy for tlie PLlI-poses of coiiipaiiy law) al-e respoiisible toi. tlie pi'epai-¢ltioii ot. tlie accoiiiits. The triistees coiisider tliat an aiidit is not i'eqiiired t"oi' tliis yeai. Iiiiilei- sectioii 144{ ? ) ot" tlie CliaritiLS Act ?0 I l (tlie ?0 I l Act) and that an iiicILpeiideiil exaiiii Iialioii is ilLecleLI. Tlie Lliai'it). is i'eqLliI'ed bN' coiiipaii!'1lc Il. to prei)are acci'Lied accoiiiits coiid l (illi qilLilitied Io Liiidei'take the exaiiiiiiatioii by bLing a qiiali tied iiiciiibci. ot" Tlie Iiistitute ot" Cliai'lei-ed ALcountants iii Englaiid aiid Wales. I laviiigy satisf ieLI Iiiyself tliat tlie cliarity is iiot siibject to aiidit under coiiipany law and is el igiible t'oi- iiidependent exainiiiation. it is iny respoiisibility to.. exaniiiie the accoiints uiidei. section 145 ot tlie ?01 l Act to t"ollow tlie pi'ocediii'es laid down iii tlie gyeiiei-al Dii'ections given by the Chai'ity Coniniission linder sectioii 145{b) of the ?01 l Act; aiid to state wliether pailicular Inatters have coine to Iny attention. Basis of independent examiner's report My exaiiiiiialioii was cari-icd out iii accordaiice with tlie geiieral Directions given by tlie Cliai'ity Coniinission. Ali exaniinalioii iiicludes a review of the accounting records kept by the chaiity aiid a coinpai-isoii of the accounts presented with those records. It also iiicludes coiisidei'atioii of aiiy unusiial iteiiis or disclosui'es iii tlie accoiiiits. and seeking explanatioiis froiT) )'OIL as ti'ustees coiicerniiig aiiy such niatters. The pi-ocedures undertaken do not pi'ovide all tlie evidence that would be i-eqiiii-ed in an audit and conseqiieiitly 110 opinion is giveii as to Iietlier tlie accoiiiits preseiit a 'trLie aiid fail. view, aiid the rcport is limited to those mattel's set OLIt iii tlie statenient below. Indepcndcnt examiner's statement ILI LoiiiieLtioii M'itli iny exaiiiiiiatioii, iio iiiatter lias coine to my atteiition: ( l ) M,hicli gTrives ii]e reasoiiable calise to believe that iii any iiiatei'ial respect the requirements to keep accoiiiiting records in accoi-dance with sectloll J86 ot" tlie Coimpanies Act 2006. aiid to prepare accoLints whicli accord with the accountiiig i-ecoi-ds. coinply witli the accouiitiiigy i-eqiiireiiients of section 396 of the Conipaiiies Act 2006. aiid itli tlie iiiethods and principles of the Stateiiient of Reconinieiided Practice.. AcLouiitiiig aiid Reportinu by Cliarities IiavL iiot been niet- or (2) lo ￿.17]Ch. in Iny opinion. atteiition should be drawn in order to enable a proper uiiderstandiiig ot. Ihe accounls lo be iLaclied. EL Andei'soii MA FC.A C'I'A. CoiiiniiiIiitJ' Accouiitaiicj. Sci-vice Ltd. The Gi'ciiige. PilgJiiin Driiic. Beswick. MaiiLlILslei'. M I13TQ Date.. ??iiil October ?0?4

CHEETHAM HILL ADVICE CENTRE STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDING 30TH MARCH 2024 (INCORPORATING INCOME AND EXPENDITURE ACCOUNTI Year Ended 30.03.24 Total Funds Year Ended 30.03.23 Total Funds Notes Unreslricled Restricted Funds Funds INCOME FROM: Donations and Legacies Investment Income Charitable Activities Other Trading Activities Other Income TOTAL 900 900 900 122 370,945 2,250 1,000 375,217 87,069 1,000 330.755 417,824 1,000 88,969 330,755 419,724 EXPENDITURE ON: Raising Funds Charitable Activities {1,094) (1,094) 166,7861 1322,353) (389,139) (897) (397,6771 TOTAL 167,8801 {322,3531 {390,2331 {398,5741 NET INCOMING (OUTGOING) RESOURCES FOR THE YEAR BEFORE TRANSFERS 21.089 8.402 29,491 123,357) TRANSFER BETWEEN FUNDS 15 {611) 611 NET INCOMING {OUTGOINGI RESOURCES FOR THE YEAR AFTER TRANSFERS 20,478 9,013 29,491 {23,3571 RECONCILIATION OF FUNDS Total Funds Brought Forward 118.702 14,750 133,452 156,809 TOTAL FUNDS CARRIED FORWARD 15 139,180 23,763 162,943 133,452 The statement of financial activities includes all gains and losses in the year. All incoming resources and resources expended derive from continuing activities. The notes on pages 10 to 15 form part of these accounts.

CHEETHAM HILL ADVICE CENTRE BALANCE SHEET AS AT 30 MARCH 2024 Registration Number. 7253445 2024 2023 NOTES FIXED ASSETS Tangible Fixed Assets 10 3,985 CURRENT ASSETS Debtors & Prepayments Cash at Bank & In Hand 12 34,787 206,224 241,011 22,524 167.650 190,174 LIABILITIES: Amounts falling due within one year 13 178,069 (78,0691 160,707 (60,707 Client Accoui7t.' Client Ledger Monies owed lo CHAC from Client Account Cash at Bank (375) {9101 1,285 13751 112,5601 12,935 NET CURRENT ASSETS 162,942 129,467 TOTAL NET ASSETS 162,943 133,452 THE FUNDS OF THE CHARITY Unrestricted Reserves Restricted Reserves TOTAL CHARITY FUNDS 15 15 139,180 23,763 162,943 118,702 14,750 133,452 For the year in question the company was entitled to Ihe exemption from audit under section 477 of the Companies Act 2006 relating to small companies. The members have not required The company to obtain an audit of ils accounts for the year in question in accordance with section 476. The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies, regime. Approved on behalf of the Board Trustee Guy Johnson l Trustee Sarah Sedge Date.. 22nd October 2024 The notes on pages 10 to 15 form part of these accounts.

CHEETHAM HILL ADVICE CENTRE STATEMENT OF CASH FLOWS FOR THE YEAR ENDING 30th MARCH 2024 RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM OPERATING ACTIVITIES 2024 2023 Net movement in funds Add back depreciation Deduct investment income Decreasellincreasel in debtors Increaselldecreasel in creditors 29,491 3,984 123,3571 4,533 11221 112.2631 111.7301 17.362 114.6451 Net tash used in operating activitie5 38.574 145.3211 Cash flows from investment activities- Interest Purchase of fixed assets 122 Net cash provided by investing activities 122 Increasel(decrease) in cash and cash equivalents during the year 38,574 {45,1991 Cash and cash equivalents brought forward 167,650 212,849 Cash and cash equivalents carried forward 206.224 167,650

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2024 10 I. ACCOUNTING POLICIES lal Basis of preparation and assessment of going concern The accounts (financial slalemenlsl have been prepared under the historical cost convention with items recognised al cost or transaction value unless otherwise slated in the relevant notes to these accounts. The financial statements have been prepared in accordance with the Statement of Recommended Practice. Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021 January 2019 and the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland IFRS 1021 and the Charities Act 2011. The charity constitutes a public benefit entity as defined by FRS 102. The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern. Ib} Funds structure Restricted funds are funds which are to be used in accordance with specific restrictions imposed by the donor or trust deed There were 10 re5triGted funds at the year end Unrestricted income funds comprise those funds which the trustees are free to use for any purpose in furtherance Df the charitable objects. Unrestricted funds include designated funds where the trustees, at their discretion have created a fund for a specific purpose. Further details of each fund are disclosed in note 15. Icl Income recognition All Income is recognised once the charity has enlillement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. Donations are recognised when the charity has been notified in writing of both the amount and settlement dale. In the event that a donation is subject to conditions that require a level of performance before the charity is entitled lo the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and il is probable that those conditions will be fulfilled in the reporting period. Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity., this is normally upon notification of the interest paid or payable by the bank. Operating income represents grants. contracts. and sundry income receivable. Id) Expenditure Recognition Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity ta thal expenditure, it is probable that settlement will be required and the amount of the obligation can be measured reliably. All expenditure is accounted for on an accruals basis. All expenses including support costs and governance costs are allocated or apportioned to the applicable expenditure headings. For more information on this atlribulion refer to note lfj below. (el Irrecoverable VAT Irrecoverable VAT is charged against the expenditure heading for which il was incurred. lfj Allocation of support and governance costs Support costs have been allocated between governance costs and other support Gosls. Governance costs comprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs related to independent examination and legal fees together with an apportionment of overhead and support costs. Governance costs and support costs relating to charitable activities have been apportioned based on staff time and facilities used in each activity. The allocation of support and governance costs is analysed in note 7. Ig) Charitable Activities Costs of charitable activities include governance costs and an apportionment of support costs as shown in Note 6. {hl Tangible fixed assets and depreciation Fixed assets are included in the accounts at net book value. Additions of a single item or a group of similar assets exceeding £500, are capitalised al cost (valuation for donated assets) Depreciation Is provided to write off the cost less the egtimated residual value of tangible fixed assets over their estimated useful lives as follows'.- Computer Office Equipment & Fittings 33.33010 on cost 250/0 on cost

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2024 11 lil Taxation The organisalion is exempt from income tax by reason af ils charitable status. I ncome tax suffered on investment income is reclaimed in full. The Charity is not currently registered for VAT. ') Pensions The charity has an auto enrolment pension scheme and has no liability beyond making its contributions and paying across the deductions for the employee's contributions. Costs are charged to expenditure in the period incurred. {kl ContTngent liabilities A contingent liability is identified and disclosed for those transactions resulting from a possible obligation which will only be confirmed by the occurrence of one or more uncertain future events not wholly within the trustees, control. 111 Debtors Trade and other debtors are recognised at settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. Im) Creditors and Provisions Creditors and provisions are recognised where the charity has a present obSigation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. (nl Operating Leases Payments under operating leases are charged to the income and expenditure account in the period lo which they relate. 2 NET INCOME FOR THE YEAR 2024 2023 This is stated after charging.. Depreciation - owned assets Independent Examiners Fees Other financial services 3,984 980 1,348 4,533 975 1,398 3 INCOME FROM CHARITABLE ACTIVITIES Unrestricted Restricted Funds Funds Total 2024 Unrestricted Restricted Funds Funds Total 2023 Grants.. Henry Smith Charity Henry Smith Covid19 LTSG National Lottery- Reaching Comms. National Lottery- Reaching Comm.NW National Lottery - Cost of Living DLUHC Hong Kong Project United Utilities Our Manchester VCE Grant Wast MACC HSF grant Contracts.. CAB - advice services Other - advice services 40,500 39,200 115,484 40,500 39,200 115,484 30,216 29,400 121,989 9,377 30,216 29,400 121,989 9,377 14,972 14,972 8,881 13,302 18,393 3,315 73,570 8,881 13,302 18,393 3,315 73,570 26,606 52,083 26,606 52,083 41,910 41,910 86.069 1.000 87.069 86,069 1,000 417,824 61,301 1,201 62,502 61,301 1,201 370,945 330,755 308,443

CHEETHAM HILL ADVICE CENTRE 12 NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2024 Icont...) 4 INCOME FROM OTHER TRADING ACTIVITIES Unrestricted Rèstricted Funds Funds Total 2024 Unrestricted Restricted Funds Funds Total 2023 Referral Fees- HSF 1,000 1.000 1,000 1 ,000 2,250 2,250 2,250 2,250 5 COST OF RAISING FUNDS Employment Costs Rent, Rates and Insurance Heal, Light & Water Repairs and Maintenance Cleaner & Cleaning Materials 422 36 239 245 152 1,094 422 36 239 245 152 1,094 422 55 152 206 62 897 422 55 152 206 62 897 6 EXPENDITURE Unrestricted Restricted Funds Funds Total 2024 Total 2023 Charitable Activities Employment Costs External Evaluations Recruitment DBS Checks Interpreting Client expense5 Staff Training Advertising & Publicity Staff Travel Staff Welfare Volunteer Expenses Volunteer Travel Support Costs Governance Costs 60,650 224,542 285,192 264,102 6,000 638 100 789 144 6,228 42,310 964 1,604 39 912 1,620 950 39,594 2,657 322,353 889 144 6,942 42,310 964 1,754 145 912 1,620 950 43,671 3,646 389,139 714 6,566 73,570 420 1,870 198 900 448 686 37,546 4,733 397,677 150 106 4,077 989 66,786 Restricted Funds Unrestricted Funds 322,353 66,786 389,139 343,625 54,052 397,677 7 ALLOCATION OF GOVERNANCE AND SUPPORT COSTS General Support Governance Total 2024 Sasi5 of Apportionfflenl Total 2023 Support Costs Employment Costs Rent, Rates and Insurance Heal, Light & Water Repairs and Maintenance Cleaner & Cleaning Materials Computer Maintenance & Software Minor Equipment Printing and Stationery Telephone and Post Publications and Subscriptions Professional Indemnity & Liability Insurances Depreciation PPE Sundries Consultancy Professional Fees Management Committee & AGM Expenses Accountancy & Payroll Slaff Time 2,131 696 4.537 4.660 2.899 5.743 372 4.792 5,259 3,481 1,993 3,985 2,131 696 4,537 4,660 2,899 5,743 372 4.792 5.259 3.481 1.993 3,985 1,690 1,047 2,885 3,907 1,182 4,895 213 3,799 7,365 2,092 2,119 4,533 120 301 SpaGe UseLI Sp8ce Used Space Used Spsce Use Spsce ijse Space Used Sf3ff Time Slsff Time sf&ff Tiffle St&ff Time Sf8ff Time 225 225 1,000 1,545 1,671 2,328 47,317 1,000 1,545 1,671 975 3,646 3,758 2,373 42,279 1,353 43,671

CHEETHAM HILL ADVICE CENTRE 13 NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2024 (cont...) 8 STAFF NUMBERS AND COSTS 2024 2023 Wages and Salaries Social Security Costs Pension Costs 265,286 17,235 5,224 287,745 245,615 15,900 4,699 266.214 The charity employed 14 staff during the year, with an average of 12 The average number of employees. as a full time equivalent was.. Management & Administration Provision of Services 10 12 The charity considers its key management personnel comprises the trustees and manager. The total employment benefits, including employer pension contributions of the key management personnel was £28,412 Iprevious year.. £25,932), No employees has benefits in excess of £60,00012023'. none). 9 TRUSTEES, REMUNERATION AND EXPENSES No remuneration was paid or payable directly or indirectly out of the funds of the charity during the year to any trustees or lo any persons known to be connected with any of them. No reimbursement of expenses has been made or is due to be made to any of the non-executive trustees in respect of the period. 10 TANGIBLE FIXED ASSETS Furniture & Computer Equipment Equipment Total COST At 31 March 2023 Additions Disposals At 30 March 2024 10,186 22,694 32,880 10,186 22,694 32,880 DEPRECIATION At 31 March 2023 Charge for Year Disposals At 30 March 2024 9,933 252 18,962 3.732 28,895 3,984 10.185 22.694 32,879 NET BOOK VALUE At 30 March 2024 At 30 March 2023 253 3,732 3,985 11 CAPITAL COMMITMENTS 2024 £ nil 2023 Contracted but not provided for £ nil 12 DEBTORS 2024 2023 Other Debtors Accrued Income Prepayments 30,235 12.560 5.239 4,725 22,524 4,552 34,787 Restricted Funds Unrestricted Funds 5,113 29,674 34,787 17,076 5,448 22,524

CHEETHAM HILL ADVICE CENTRE 14 NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2024 Icont...) 13 LIABILITIES: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Deferred Income Other Creditors Accruals 72,910 3,723 1,436 78,069 57,893 1,366 1,448 60,707 Reslricled Funds Unrestricted Funds 73,434 4,635 78,069 59,869 838 60,707 14 DEFERRED INCOME 2024 2023 Deferred income comprises grants paid in advance. Balance brought forward as al 31 st March Amount released to income earned from charitable activities Amount deferred in year Balance carried forward as at 30th March 57.893 (57.8931 72,910 72,910 70,525 {70,525) 57,893 57,893 All deferred income is restricted. 15 ANALYSIS OF CHARITABLE FUNDS Balance at 31 March Incoming Transfers 2023 Balance at 30 March 2024 Outgoing RESTRicfED FUNDS NW Legal Services Trust John Grant Davies Trust Henry Smith Charity Henry Smith Covid19 LTSG National Lottery - Cost of Living National Lottery- Reaching Communities NW Peter Kershaw Trust United Utilities MCC - Wellbeing Our Manchester VCE Grant Arcon Housing MACC HSF I MDF Grants Capital. Henry Smith Charity National Lottery - Reaching Communities Tesco 1,092 412 1,142 1,192 1,092 412 1,839 69 40,500 39,200 14,972 115,484 {39,803) 140,323) 115.183) (111.6781 {6381 120,1371 211 819 3,416 4.625 2.778 8,402 331 3,534 681 26,606 331 52,083 (48,5491 681 41.910 400 {42,310) 399 3,149 184 14,750 (3991 {3,1491 184 611 {322,3531 330,755 23,763 Unrestricted Furpds.. General Total U17restricled Fui?ds.' 118,702 118,702 88,969 88.969 16111 {67,8801 167,8801 139,180 139,180 TOTAL 133,452 419.724 390,233 162,943 Purpose of funds:. The John Grant Davies Trust NW Legal Services Trust Henry Smith Charity Henry Smith Covid 19 Long term Support National Lottery - Cost of Living National Lottery- RC North West United Utilities Peter Kershaw Trust MACC Household Suppart Fund MCC Wellbeing Tesco Bags of Help Our Manchester VCE Arcon Housin9 Contribution towards.. lowards volunteer expenses towards follow-on training costs for volunteers towards the Advice Service towards Covid-19 project towards prolecting vulnerable people from the cost of living crisis towards advice service and training costs towards the salary of adviser and advice service towards organisational review and consultation Client welfare towards mobiles & tablets for clients towards volunteer computers towards supporting volunteers and the Advice Service towards volunteer expenses & equipment

CHEETHAM HILL ADVICE CENTRE 15 NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 20241cont...} 15 ANALYSIS OF CHARITABLE FUNDS cont... Previous Year Balance at 31 March Incoming Transfers 2022 2,713 1,092 412 21,840 Balance at 30 March 2023 Outgoing Lloyds TSB Foundation NW Legal Services Trust John Grant Davies Trust Henry Smith Charity Henry Smith Covid19 LTSG National Lottery - Reaching Communities National Lottery - Reaching Communities NW Peter Kershaw Trust United Utilities MCC - Wellbeing DLUHC Hong Kong Project Our Manchester VCE Grant Arcon Housing Wast MACC HSF Grant Capital.. Our Manchester VCE Grant He17ry Sinitl? C17arity National Lottery - Reaching Communities Tesco (2,713) 1,092 412 1,142 1,192 30,216 29,400 121,989 9,377 150,9141 128,2081 {130,0841 18,558} 11,780) {11,369) 8,095 819 3,416 1,933 331 5,196 13,302 331 8,881 18,393 (8,8811 119,1331 18191 (3,315> (73,570> 740 1,500 681 3,315 73,570 178 799 6,667 369 49,932 {178) {400) (3,518) 1185 1343,6251 399 3,149 184 14,750 308,443 Unrestricted Funds.. General Total U17restricted Fui?ds. 106,877 106,877 66,774 66,774 54,9491 154.9491 118,702 118,702 TOTAL 156,809 375,217 398,574 133,452 16 ANALYSIS OF NET ASSETS BETWEEN FUNDS Net Current Assets Net Current Assets Fixed Assets 2024 Total Fixed Assets 2023 Total Restricted Funds Unrestricted 23,763 139,179 162,942 23,763 139,180 162,943 3,733 252 3,985 11,017 118,450 129,467 14,750 118,702 133,452 17 COMPANY STATUS The company is limited by guarantee and has no share capital. All members have agreed to contribute a sum not exceeding £10 in event of winding up. 18 CONTINGENT LIABILITIES There were no contingent liabilities at 30th March 202412023 £nil). 19 GOING CONCERN The company's main source of income is grant funding and advice services. The Trustees consider that it is appropriate to prepare the accounts on a going concern basis and, consequently the accounts do not include any adjustments that would be necessary if the funding sources should cease. 20 POST BALANCE SHEET EVENTS The trustees consider that there are no significant post balance sheet events that impact on the financial statements as presented. The trustees continue to update the business plan and risk management strategies. 21 ULTIMATE CONTROLLING PARTY The company is under the shared control of the Trustees named on Page 1. There is no one person with significant control.