2023-03-30-accounts

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

Cheetham Hill Advice Centre Annual Report 2022-23

----- Start of picture text -----
Registered Charity Number 1136328
Company Number 7253445
----- End of picture text -----

Introduction and Chair’s Report........................................................................................................................... 2 Advice Service................................................................................................................................................................... 4 Outcomes............................................................................................................................................................... 6 You Said, We Did ................................................................................................................................... 8 The Words People Use ................................................................................................................................... 9 Volunteers....................................................................................................................................................... 10 Reaching Out to the Community....................................................................................................................... 11 Huge Thanks.................................................................................................................................................................... 11 Accounting Detail ........................................................................................................................................ 12

Introduction and Chair’s Report

Welcome to Cheetham Hill Advice Centre’s annual report for 2022-2023

This has been an extremely busy year with challenges seemingly coming from every direction. The cost of living crisis has had a hugely negative impact on our community. The increasing costs of petrol, food and utility bills have stretched already small budgets even tighter. These increases have been accompanied by large increases in rent costs that mean many people now don’t have enough money for the essentials needed to live.

being able to contact us over the phone and so we have continued to provide advice in this way. The community were also clear that there are times when they want to speak to someone face-to-face.

We acted upon the information shared by increasing the number of days when people can come in and speak directly to someone without an appointment, we have registered with official bodies so we can distribute money to people who need it, we have increased the number of applications we make for people to trust funds and grants for individuals and have delivered targeted sessions for priority areas that arise (e.g. applying for school uniforms before the end of the school year, understanding council tax bills and negotiating payment of any council tax debt when the annual bills come out). We have also increased our work around utility debt.

Key achievements

We consulted with members of our community to guide our response to the cost of living crisis. People told us that they were not able to afford the increased costs of food shopping, that they were struggling with utility bills and that they were no longer able to meet the costs of large purchases and one-off costs. Members of the community told us that they appreciated

We are pleased to continue in our successful partnership with Citizens Advice Manchester and Shelter. We have worked with our partners and the Commissioner to gather evidence on the need and effectiveness of the citywide advice contract. The contract for this essential work was extended by two years and will now run until the end of March 2024.

We have needed to replace three large grants ending between 202223. We spent a year consulting with the community, commissioning independent evaluations, analysing data on inequalities and speaking to partner agencies. We are very pleased to have been successful in replacing all the funding that came to an end. As a grassroots, anchor organisation this has meant we are able to continue to provide support delivered in the under-funded parts of north Manchester. This has provided us with stability and security at a time when our community have needed us more than ever.

Our thanks

We are grateful to all of our funders, our partners, our staff team, our volunteers and our trustees. We have really appreciated the extra efforts everyone has brought in, our responses to the challenges of inflated costs, increased inequalities and reduced quality of life. I would like to extend my especial appreciation to the team of staff and volunteers who assisted everyone who came to CHAC for help. Your efforts this year have seen us help an increased number of people to achieve a massive number of outcomes. These have made a significant difference and has meant that people have survived the uncertainty of the last year and will enter the new year in a more protected position.

The team at CHAC have made a significant difference this year and has meant that people have survived the uncertainty of the last year and will enter the new year in a more protected position.

Sarah Sedge

Chair of Cheetham Hill Advice Centre

Sarah Sedge

Chair of Cheetham Hill Advice Centre

Cheetham Hill Advice Centre Annual Report

Advice service

CHAC helped with 382 debt cases, including both priority and non-priority debts, that consisted of a total debt of £783,380.

In 2022 to 2023 CHAC dealt with 3,888 enquiries from 1,634 individuals.

We helped with 1,611 welfare benefit issues, this included making applications for Attendance Allowance, Personal Independence Payment or Disability Living Allowance, 312 Universal Credit applications and 155 applications for Council Tax Support.

We had 180 housing queries, ranging from disrepair to a landlord commencing possession proceedings.

We advised on 131 immigration issues, had 65 consumer queries, 53 education applications and 32 employment issues.

Gender

----- Start of picture text -----
0 20 40 60 80 100
Male 47% Female 52% Other 1%
Disability
0 20 40 60 80 100
Multiple disability 16% Physical disability 10% Other disability 10%
Age range
0 20 40 60 80 100
26-39 19% 40-64 55% 65-74 16%
----- End of picture text -----

Contacting CHAC

four days a week 10am until 1pm. This allowed people to bring in documents, show us letters/ emails of concern and allow them to either be helped immediately, booked an appointment for help or signposted to the best service for them. We are very proud to now offer help either over the telephone or face to face.

In the year CHAC adapted to the needs of the local community to change the way people could contact us for help and support with their issues. Listening to feedback that people wanted to return to be able to drop by for help we implement a face-to-face reception session

----- Start of picture text -----
Queries by type
65
382
1611
53
32 Welfare Benefits Housing
38
Consumer Non-Regulated Immigration
180 Debt Other
Education Regulated Immigration
110
Employment Skills & Employability
Health & Social Care Travel
305
21
6
51
Ethnic origin
0 20 40 60 80 100
Asian 47% Black 16% White 18% Mixed 6%
Chinese 2% Other 11%
----- End of picture text -----

I first went to CHAC in April 2022, I am 70 years old, and found myself homeless, having to sofa surf between friends and with no income other than a small pension of £100 each month.

and with a household support grant from Manchester City Council.

I have now been rehoused into supported living accommodation, I am getting Pension Credit and Housing Benefit. When I look back to before I sought help, I was homeless and I did not have money to buy food or any basic supplies.

CHAC helped me complete a housing application and to contact the Council, who were able to temporarily house me in a hotel.

Now I have had a backdate of over £12,000 which has meant I could buy furniture and other essential goods. CHAC have completely turned my life around, I am not sure what I would have done without their help, I am so thankful.

The team helped me make an application for Attendance Allowance and for Pension Credit. While waiting for responses from both of these they helped me with foodbank vouchers

Cheetham Hill Advice Centre Annual Report

Outcomes

Advice issues

Throughout the year we helped 339 individuals claim £1,410,312 in additional benefits, 124 individuals were assisted to claim backdated benefits of £604,923 and we helped 78 individuals maintain benefit awards valued at £359,135.

We helped claim charitable grants worth £78,865, this provided help to clear utility arrears, pay towards essential goods and help pay for one-off expenses such as Christmas.

We helped our clients write off debts of £36,502 and helped 150 individuals either agree repayment plans, stop creditor action or stabilise their debt situations.

Languages provided

We have always prided ourselves in offering advice in our clients’ first languages, and on top of the 11 languages spoken by our staff, our volunteers spoke an additional 7, and we used Language Line for languages we were unable to access.

All in all, throughout the year we were able to provide help and advice in 29 different languages.

Bahasa Cantonese English Turkish Sylheti Sorani Swahili Hungarian Hakka Urdu Kurmanji Farsi Polish Mandarin Bengali

434 315 Successful Increased or outcomes new benefit

240 661 Charitable Increased grant awards their understanding

402 36 Felt Positive empowered immigration to act status

CHAC helped me realise I am entitled to claim benefits I have been refused in the past, it has given me a voice.

3,888 Issues helped with 1,634 individuals helped

----- Start of picture text -----
Impact
Health
Utilities
Housed
Change Reduced
debt
Stability
Work Money
Travel
Home
Confidence Bills
Coping Safety
School
----- End of picture text -----

I was reassured there was someone to help me with the processes I didn’t understand, this made me feel safe.

£2.37 million raised

£783,000

debt managed

Meaningful impact

At CHAC we provide advice on a range of problems. This means that positive change happens in lots of different parts of people’s lives. We ask people to tell us what has changed for them after they have been helped by CHAC. People have reported outcomes that are easy to measure such as reduced debt but they also talk about improvements in longer term changes like increased in confidence, improved health and feeling more able to cope.

The claim you supported me with has made a massive effect on my life, it’s a huge pressure lifted.

The advisors are very polite, respectful and supportive, they have handled my case professionally.

Cheetham Hill Advice Centre Annual Report

You Said | We Did

work with a focus on the views of the people in our community. We used all of this information to guide our development and our response to the cost-ofliving crisis. Below is a table with the four priority areas that our community identified, along with a description of what we did and the impact of this.

We spent time this year speaking to members of our community about concerns and priorities. We appreciate all the feedback and suggestions for the future that were shared with us. We also commissioned independent evaluation of our

You said We did Impact You don’t have enough Registered with MACC to We helped 197 of you and raised £78,800 money to meet essential distribute the Household which went directly to the people we helped. costs Support Fund We used this ‘cash first’ approach because you know what your family most need It was getting much Increased the number We made 47 referrals to the Wood Street harder to pay for of applications we make Mission for school uniforms. This helped children’s school to Wood Street Mission free up this money to be spent on other uniforms for uniforms rising costs (average uniform cost is £337 for secondary school and £315 for primary school per child) You were struggling Set up utility debt sessions We helped 189 individuals with £37,346 to pay utility costs and targeted work worth of utility debts. This has helped supported by United reduce overall expenses and allow more Utilities Trust Fund flexibility on household budgets You wanted access to Increased our frontline We increased our capacity and had see an advisor face-to-face capacity so that people an increase of 20% more people helped while still having the could come in with compared to the year before. More option of help over new problems four days people were helped when you first the phone a week. We also improved contacted us, whilst being able to our systems for telephone book longer appointments for more advice

We increased our capacity and had an increase of 20% more people helped compared to the year before. More people were helped when you first contacted us, whilst being able to book longer appointments for more complicated problems

Words people use to describe what has changed in their lives as a result of attending CHAC’s services

comfortable clear debt trust family translate happy kind live better relieved feel better lifted a weight explain manage confident thank you solve fantastic less stressed reassuring affordable quality time understand negotiate better patient secure helpful satisfied budgeting quality of life improved excellent reassuring perfect friendly great professional easier less anxious living better new life cheaper tariff

reduced and they applied to the household support fund for me.

I am a single parent living in Manchester. Since my partner left, I have been struggling to make ends meet. I have health problems, including depression, living month to month and barely being able to afford essential living costs has further exacerbated my health conditions. When all my children were in education, I was able to find a part-time job and this has helped to increase my income, however I am limited to the hours I can work and I still rely on benefits to top up my income.

We completed a budget and the adviser suggested several ways in which I could save money, they applied for concessionary bus passes for five of my children to provide free transport to their schools, they have helped me think of new ways to do my shopping and save money on this.

My water bill has now been capped which has saved me over £600 per year and I have been added to a Priority Services Register. I have also saved money on travel costs and household shopping. My budget is now balanced and I feel I have money to last me to the end of the month. I was awarded a grant of £400 from the Household Support Fund, this allowed me to buy Christmas presents and buy clothing for my children.

I came to Cheetham Hill Advice Centre and was seen straight away. The adviser went through my situation and we completed a budget, they then checked my benefits were correct and helped to see if I could claim Personal Independence Payment, together we ordered the form and I had an appointment with their specialist to complete this form. The advisor contacted the water company to see if my bill could be

I am so grateful for the help that I received, I feel it has reduced my stress levels, and improved my health and my whole family’s lives.

Cheetham Hill Advice Centre Annual Report

Volunteers

In the past year we have had 30 dedicated volunteers who have given up 1,352 hours of their precious time. Volunteers have helped advise residents, complete paper and on-line applications for them, answer the phones, interpret and help with other essential administrative tasks.

Between them they spoke 7 languages and were able to provide much needed help in people’s first language.

We had 9 of our volunteers in this year who were successful in gaining paid employment, 4 of these in the charity/advice sector. This is testament to their hard work and commitment along with the skills they developed during their time at CHAC.

Every time I volunteer, I learn something new and make a positive impact on people’s lives. My efforts are always appreciated by the dedicated staff.

I am volunteering with CHAC because it is driven by the passion of helping others.

I’ve learnt a lot from volunteering at CHAC. The team are patient with me and have supported my learning. I believe whatever your difficulties or barriers are you should not give up and should fight. CHAC have helped me with my own barriers and I am so happy to help others.

I love to work with you all. The working environment is very nice, and all people are friendly. I can meet new people, get to know them, getting new knowledge every time. I love to explore new people, work for them with you. I want to enhance my capabilities.

Reaching out to the community

As a charity we have diversified how we engage with the community over the last year. The cost-of-living crisis has increased demand for our services and has also led to people needing our help who have not previously contacted us. To increase our reach we have begun to deliver engagement sessions in our community. These are free sessions that we run at community groups and events across North Manchester. We take part in the planning and running of the annual Cheetham Festival and get involved in other events. In March we were delighted to be involved in the International Women’s Day event that took place at the Guidance Hub on Waterloo Road, Cheetham. Here we were able to promote our free advice service and speak to the community about their needs.

Huge thanks

The help that Cheetham Hill Advice Centre has been able to provide over the year has been possible in part by the hard work of the trustees, staff and volunteers. Below is a list of those who consented to being in our annual report.

Volunteers

Rizwan Aziz, Nasreen Bhatti, Samantha Chadwick, Kelly Cheung , Claudia Corine, Tamara Fawcett, Soha Ibrahim, Tahira Idrees, Iris Luk, Shazia Mohammed, Tayla Muri, Sonia Otway, Farideh Saadat, Farhana Sadia, Imaan Shakeel, Leila Sharbaf, Callum Stringer, Mamoona Tariq.

Trustees

Mohammed Ali, Mary Atkinson, Khouloud Azzouni, Val Bayliss-Brideaux, Jane Eberhart, Sarah Fletcher, Andy Gridley, Guy Johnson (Treasurer), Tracy Langton, Herbert McKenzie, Amer Salam, Sarah Sedge (Chair).

Staff members

James Allen, Abiodun Aremu, Mertella Buchanan, Kelly Clowes, Bridgette D’Costa, Nadia Erdenesuren, Afshan Khan, Farhat Khan, Sinéad O’Connor, Nicole Soi, Karen Wall, Robert Williams.

Cheetham Hill Advice Centre Annual Report

A copy of our full accounts is available from the Centre upon request.

Independent Account Examiners

Community Accountancy Service The Grange Pilgrim Drive Manchester M11 3QR

Finance and Administration Officers in the financial year

Nadia Erdenesuren and Abiodun Aremu

IT Support

Partners

Abraham Moss Warriors, Citizens Advice Manchester, Communities for All, Greater Manchester Immigration Aid Unit, Hopewell, New Testament Church of God, Manchester Mind, Manchester Refugee Support Network, Shelter, Wai Yin and Women Asylum Seekers Together.

Funding

Our main funding in the year came from The National Lottery Community Fund, Manchester City Council and The Henry Smith Charity. Along with funding from the Department of Levelling Up, Housing and Communities, the Peter Kershaw Trust, United Utilities Trust Fund and the John Grant Davies Trust.

Bytesize

Banker

Co-operative Bank 1 Balloon Street Manchester

Cheetham Hill Advice Centre is an independent advice charity working with people across Manchester and predominantly in Cheetham, Crumpsall and North Manchester. We work with the local community through providing an advice service, training volunteers and partnership initiatives as well as developing the opportunity for voluntary sector, public sector and businesses to improve the lives of local people.

If you’d like to find out more about Cheetham Hill Advice Centre or get involved please get in touch.

Cheetham Hill Advice Centre

1 Morrowfield Avenue Cheetham Hill Manchester M8 9AR T: 0161 740 8999 E: office@cheethamadvice.org.uk

OISC registration number: N201100029 Registered Charity Number 1136328 | Company number 7253445

CHEETHAM HILL ADVICE CENTRE COMPANY REGISTRATION NO.. 7253445 IEnglandl CHARITY REGISTRATION NO.. 1136328 FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH MARCH 2023

CHEETHAM HILL ADVICE CENTRE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH MARCH 2023 INDEX PAGE PAGE NO. CONTENTS Directors, Report Independent Examinef s Report Statement of Financial Activities B8lance Sheet Statement of Cash Flows 10-16 Notes to the Awounls

CHEETHAM HILL ADVICE CENTRE Report of the Tiustee5 for the Year Ended 30th Marth 2023 The trustees present their annual directors, report and financial statements of the charity for the year ended 30th March 2023 which are a150 prepared to meet the requirements for a directDrs' report and 3ccounts for Companie5 Act purpose5. The financial statements comply with the Charitie5 Act 2011, the Companies Act 2006, the Memorandum and Article5 of Association, and the Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 leffertive I January 20151. Refeience and administrative information Charity Name.. Cheetham Hill Advice Centre Charity Number.. 1136328 Company No,. 7253445 Director5 and trustees The directors of the charitable company (the charity) are its trustees for the purpose of charity law. The trustees and officers serving during the year and since the year-end were as follows.. Sarah Sedge Andrew Alexander Gridley Khouloud Azzouni Mary Atkinson Revd. Sarah Fletcher Tracy Langton Amer Salam Mohammed Ali Jane Eberhart Guy Johnson Herbert McKenzie Val Bayliss-Brideaux IResiBned 31st March 20231 Key management personnel- Trustees and Directors 53rah Sedge Chair of Trustees Guy Johnson Trea5ur2r Senior manager5 SinéLid O'connor Registered Office 1-3 Morrowfield Avenue, Manchester, M8 9AR

CHEETHAM HILL ADVICE CENTRE Independent Examiners Community Accountancy Service Limited The Grarige, Pilgrim Drive Beswiik, Manchester, Mll 3TQ Bankers Cooperative Bank plc, 70-72 Cross Street, Manchester. M2 4JG CAF Bank, 25 Kings Hill Avenue, West Mailing, Kent, ME19 41Q Objectives and activities The purpose5 of the charity are to promote any charitable purpose for the benefit of residents of the City of Manchester, but primarily for the benefit of the community in Cheetham and Crumpsall and in pèrticular the advancement of education, the furtherance of health, the relief of poverty, distress and sickness. The trustees confirm that they have referred to the Charity Commission's guidance on public benefit when reviewing the Charity's aim5 and objective5, in planning future activities, and setting the policies lor the year. The charity furthers its charitable purposes for the public benefit through the provision of quality a55ured social welfare advice, information and support, to enable re5ident5 to lift themselve5 Out of poverty, and to improve their quality ol life and general health 3nd wellbeing, It increases the capabilities 01 individuals through running a volunteer development programme. recruiting and training a diverse group of local people to ensure services are culturally and linguistically appropriate and accessible, and it increases the c3pabilitie5 of other organisations by running outreach services, by offering training to their volunteer%, and by providing them with a consultancy advice Service. 5trutture, governante and management Cheetham Hill Advice Centre is a company limited by guarantee governed by Its Memorandum and Articles of A550Ciation dated 13, May 2DIO. It is registered as a charity with the Charity Commission Idated 14" lune 20101. Appointment of trustees A5 Set out in the Articles of A550ciation tru5tee5 are elected annually by the members of the charitable company attending the Annu31 General meeting, with the officers being elected from the Board. The number of trustees shall not be less than three but lunle55 Otherwise determined by ordinary resolution) shall not be subject to any maximum. Trustee induction and training New trustees are giving a formal induction from the Manager that Includes an overview of the charity's activitie5 and fLJnding as well as copies of all the relevant written policies, and provided with access to external training to further develop their knowledge of tYU5tee roles and

CHEETHAM HILL ADVICE CENTRE Organt5ation The board of trustees administers the charity. The b03rd normally meets monthly, with a break in August. A Manager is appointed by the trustees to manage the day-to-day operations of the charity. Related parties and to.operation with other organisation5 None of our trustees receive remuneration or other benefit from their work with the charity. Anv connection between a trustee or senior man3£er with any service providers must be di5c1osed to the full board of trustees in the same way ès any other contractual relationship with 3 related party. In the current year such related party transattions are reported in Note 10. A review of our achievements and performance From April 2022 to March.2023 we helped with 3,888 cases for 1,634 Individua15 and fami1ie5 throughout the year. We helped with 382 debt cases, consisting of 123 priority debts and 125 non- prioritie5, these debts totalled £783,380. We helped write off debts of £36,502 and helped 150 individLJals either agree repayment plans. stop creditor action or 5tabilise their debt 51tuations. We raised an additional £2.5 million In income for people1£2,516,504 in totall. As of 30, March 2023 we had 1273 cases open for 758 people. We have spent the year rE5ponding to the cost-of-living cri5e5 Wlthin our community. We have responded by increasing our front-line capacity, focusing our debt work, providing advice on utility costs and increasing applications to grants and trust fund5 lor individuals. We began running 'receptions' four days a week so that people c3n come and see us face-to-face with new problern5. This has increased access to our wider 5ervice5 of telephone advice and pre-booked in-person appointments. We have significantly increased the 3moLJnt of income we have helped people cl3im and this include5 charitable grants worth £78,865, this provided help to clear tilitY arrears, pay towards e55ent131 goods and help pay for one off expenses such as Christma5 and the new school year. Toward5 the end of the year we began deliverin@ cost-of-livirFg sessions at community locations across North Manchester. These sessions have been well-received and this has been an additional way to reach people who do not currently know about the help CHAC could provide. Financial review Trustees conducted their annual and business fin3nci31 reviews in February 2023. The charity updated our Fundr215ing Strategy and have drafted the plan for post 2025. Three significant 5tre2m5 of funding ended within the financial year. There was a year of planned work delivered throughout the year to evaluate Service5, COn5uIt with local community member5, develop future activity and èpply to replace the funding. Three applications for grant funding were submitted and all WEre successful. Two pieces ol funding were confirmed within the financi21 year

CHEETHAM HILL ADVICE CENTRE and before the previous funding ended. A third piece of funding was confirrmed in May with some unrestricted reserves ring-fenced to cover the gap between the funding ending and the new grant starting. All of this work wa5 achieved with no interruption to service deliverv. Core funding come5 from Manchester City Council via a sub-contract with Citizens Advice Manchester. This partnership work involves Cheetham Hill Advice Centre working alongside Citizens Advice Manchester and Shelter to deliver Manchester's citywide advice contract. Thi5 contract is from Manchester City Countil and 15 managed by the Oirectorate for Commissioning. The current contract provides income for Cheetham Hill Advice Centre until 2024 with è tender for a new ommi55ion expected in Autumn 2023. Other key funders over the past year have been The National Lottery Community Fund Reaching CommLJnities programme, The Henry Smith Charity, A Manchester City Council 'Our Manchester Voluntary and Community Sector grant, the Department lor Levellirig Up, Housing and Communities and Loc21 Government, trte Peter Kershaw Trust and the John Grant Davie5 Trust. We also completed our project with Women Asylum Seekers Together IWASTI to deliver work funded by The Spotlight Fund. Investment powers and policy The trustees, having regard to the liquidity requirements of operating the charity, have kept available funds in an interest bearing deposit account. Reserves policy and going contern The balance held in unrestricted reserves at 30th March 2023 was £118,702 of which £118.450 are free reserves, after allowing lor fund5 tied up in tangible fixed assets. Having regard to the budget the trustees consider that the charity 15 a going concern. The charity. reliance on grant funding is managed through 3 flexible approach t0 staff Ing. with employees redeployed across to othar project5 wherever p055ible if one funding stream end5 and new funding is brought on stream. Risk management The charity reviewed their business plan in January 2023 and have written 3 three-year plan for 2021-2024.The Risk Management Policy was reviewed in March 2023. This identified the major risks to which the charitv 15 exposed and systems established to mitigate those risks. Plans for future periods The charity has developed a fundr315inE strategy and 15 working to bolster Services for the increased need that they know is growing In the community. Funding is already in place for services up to 2024 with a number ol funding Streams in place until 2026. A fundraising strate£y has been drafted to help the charity plan beyond 2026 to allow for careful planning and targeted attivity. The charity

CHEETHAM HILL ADVICE CENTRE continLJe5 working with bu5ines5es to develop way5 for companies to support the charity via the provision of pro bono services. The charity has identified the funds to improve re511ience in communications and IT access along with building improvements In the advice centre. This ha5 led to a list of improvement5 that will be delivered on a priority basis over the next financial year. The charity has developed further partnerships in order to ensure residents in other parts of Manchester can access face-to-face advice service5. This has Included working with organi5ations and groups who are well placed to provide service complementary to the work of Cheeth3m Hill Advice Centre within the local area and across M3nchester. Trustees responsibilities in relation to the financial statements The charity trustees (who are also the director5 01 Cheetham Hill Advice Centrel lor the ptjrposes of company lawl are responsible for preparing a trustees. annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the charity trustees to prepare financial Statements for e3ch year which give a trLJe and fair view of the State ol affairs of the charitable company and of the incoming re50urces and application of resources, including the income and expenditure, of the charitable company for that period, In preparing the financial statements, the tru5tee5 are required to.. Select suitable accounting principles and then apply them con515tently,' Observe the methods and principles in the applicable Charitie5 SORP,. Make judgment5 and estimates that are re350nable and prudent,. State whether applicable accounting standards have been followed, subject to any material departure5 that rmust be disclosed and explained in the financial staternents,. Prepare the financial statements on a going concern basis unless it 15 appropriate to presume that the charity will continue in business. The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial p051tion of the charity and to enable them to ensure that the financial Statements comply with the Companies Act 2006. They are also responsible for safeguarding the a%set5 of the charity and taking reasonable steps for the prevention and detection of fraud and other Irregularitie5. By order of the board of trustees Sarah Sedge - Chair Date.. 30, September 2023

INDr.i)r,NDENT F.XAMINER'S IIF.PORT TO TTrlk TIIUSTF.ES OF CHfi ETHAM HII.L ADVICE CENTRL I'epiirt oli Ilie accoiints of Ilie LO]llPLIIIS' lor Ilic !.'ear ended 30tli Marih 2023, Ivliich di't sct oiit on pages 7 to 16. Respective responsibilities of trustees and examiner -I"Iic tl'LlStee£ Iii'lii) arL also tlii dii'eLtI)1's of ilie voiiipani. loi. tlie PLirposes of company laii..) are resi)011siblc loi. the i)I'eparaiioii ot tlie <lLLUllllts. TIIL IrLislees coiiqider ihat ali aiidii is iiol rcqiiired loi. Ihis }(ei2r iiiider seLlii)11 1441?) of ilie Charities Acl 201 I Itlie ?0 I l Act) and that an iiidepciideiit ciaiiiiiiaiion is Iiccdcd. Tlie Llidl'il )' Is I'eqiiired b!. coiii1)aii!' laii lo pi'epare accrued accoiiiils ciiid l aiii Lllliil ilicd to uiidei'ldkc tlie exainiiiatioii b), beinui a qiialified Ineiiibcr of-l'he Ilisiiliite ot-cliai'lei'ed ALLoiintdiiis iii F.nglJiid and Wales. -laviiiL? S<ltislied In)'sL"I rtliilt the cli¢irit)w is nol siibjecl (o aiid it linder coinpany laiv and is eligjiblc loi. iiidependent eiaiii iiiatioii. it is i)iy respoiisibil ill Io.. exam iiie ilit alcouiits iindei. scction 145 of Ilie 201 l Act to lolloii, the procedLires laid doiillii iii ihe g7eiicral DireLiions given by the Charity Coiiiiiii%%ion LiiidLI' section 14i(bl ol- tlie ?0 I I Aci.. and to st£lte ivlietber Pdl'tiLiildl' iiiatiei'f have coinc to Iny aitention. sis of iii(l¢iien(ILnt i'xaminer'.q rei)ort M) e.N. the Lliai'il!, ciiid d coinparisoii ol- Ihe accoLlllts pre£eiiied wilh tliose records. li also iiicliides fi'i)111 WDiI as Iriislee£ coiiceriiiiigj aiiy siicli Iiiatters. ThL proccdLires iiiiderlakeii do not provide all ilio evideiiLe ihal il'oiild be I'eqiiii'ed iii an dLidit aiid c(Iiisequenily no opinion is giveii as to vhcihcr IIIC dCCOllllt¥ present a -IrLie aiid lair illieiv aiid the I'Lport is liimitcd lo those Inatters set oiit 111 the siaie111eni bcloiv. Indei)endcnt cYaminer'5 Stateiiieiit Iii Loiiii¥Lliun i¥'iili iii)J exaiiiinalion. iio iiiatter has coiiie to Iny altentioll.. {1114'hich gives Ine reasuii<iblc causc lo believe that in aii)W Illilterial respecl the reqii1reientS LO kccp accoiiiiling) records in aLLOI'dance 141ltli seLtioii 386 of ilic Companies Act 2006., aiid lo pi'epare accoiinls ivhich accord iillitli the accounting records. coimply ivith tlie accoiintiiig I'eqLllI-eiiieii15 of 5ectioii 396 Ol- Ilie Coiiipaiiies Act 2006, and Iviih the iiieiliods aiid priiiciples of Ilie Stateiiieiit ol. Recommended Practice.. AccoLllltiiig) aiid Repoii'tlTlg7 b), C liai'ilies hdve not becn iiiel. or (2) to wliich. in 1115, opinion. dlleiitioii shDiild be drawn iii ordLI' to enablc a proper Liiiderstdiidingj of thc aLCOllllts lo be I'eaclied. El. Aiidci'soii MA fcA CI'A. CoiiiiiiLinily ALLoLllltanc)' Service Ltd, Tlic GraiiLTe. Pi Igriiii Di'ive. Resivilk. Maiiiliestci.. M I13-1-Q l)iilL.' 30, SLI)Iciiibei' ?0?3

CHEETHAM HILL ADVICE CENTRE STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDING 30TH MARCH 2023 (INCORPORATING INCOME AND EXPENOITURE ACCOUNTI Year Ended 3D D3.23 Total Funds Year Ended 300322 Total Funds Notes Unreslricied Reslricled Fund5 Funds INCOME FROM.. Oonalions and Legacie5 Investment Income Charitable Activities Other Trading Aclivilie5 Other Income TOTAL 900 122 62,502 2,250 1,000 66.774 900 122 370,945 2,250 1,000 375,217 900 308,443 288.924 1.635 291.462 308,443 EXPENDITURE ON.. Raising Funds Charitable Activities 18971 18971 154.0521 1343.6251 1397 6771 11,2761 1271,7811 TOTAL 154.9491 1343.6251 1398.5741 1273,0571 NET INCOMING IOUTGOINGI RESOURCES FOR THE YEAR BEFORE TRANSFERS 11,825 135.1821 123.3571 18.405 TRANSFER BETWEEN FUNDS NET INCOMING IOUTGOINGI RESOURCES FOR THE YEAR AFTER TRANSFERS 11.825 135,1821 123,3571 18,405 RECONCILIATION OF FUNDS Total Funds Biought Forward 106.877 49,932 156,809 138,404 TOTAL FUNDS CARRIED FORWARD 16 118702 14,750 133,452 156,809 The statement of financial activities Includes all gains and losses In the year All Incoming re50urces and resour$ expended denve Irotn continuing activities. The notes on pages 10 to 16 form part ol these accounts.

CHEETHAM HILL ADVICE CENTRE BALANCE SHEET AS AT 30 MARCH 2023 Registration Number. 7253445 2023 2022 NOTES FIXED ASSETS Tangible Fixed Assets 3,985 8,518 CURRENT ASSETS Debtors & Prepayments Cash at Bank & In Hand 13 22,524 167.650 190.174 10.794 212,849 223,643 LIABILITIES.. Amounts falling due within one year 14 60,707 60.707 75,352 75,352 Client Acttount. Client Ledger Monies owed to CHAC from Client Account Cash at Bank 13751 112,5601 12,935 16551 655 NET CURRENT ASSETS 129,467 148,291 TOTAL NET ASSETS 133,452 156,809 THE FUNDS OF THE CHARITY Unreslricled Reserves Reslricled Reserves TOTAL CHARITY FUNDS 16 16 118.702 14.750 133.452 106.877 49.932 156,809 For the year in question the company was enlilled lo the exemption from audit under section 477 of the Companies Act 2006 relating to small companies. The members have not required The company lo obtain an audit tsl ils account5 lor the year in question in accordance with section 476. The directors acknowledge their responsibilities for complying with the requirements of the Act with respect lo accounting records and the preparation of accounts. These accounts have been prepared in accordance with the provisions applicable to companies SLJbieGI lo the small companies, regime. Approved on b of e Board l Trustee Guy Johnson l Trustee Sarah Sedge Date. 30th September 2023 The notes on pages 10 to 16 fo part of these account5

CHEETHAM HILL ADVICE CENTRE STATEMENT OF CASH FLOWS FOR THE YEAR ENDING 30th MARCH 2023 RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM OPERATING ACTIVITIES 2023 2022 Nèl movement in fund8 Add back depreciation Deduct inve51menl income Decre85ellincreasel In debtors Increaselldecreasel in creditors 123,3571 4,533 18,405 5.386 111,7301 114,6451 13.944 13,7551 Net cash used in operating acrivifies 145.3211 33.977 Cash flows from investment actlvities.. Interest Purchase of fixed asset5 122 111,2001 Net cash provided by investiryg activities 122 111,1971 In¢reasel1decasel in cash and cash equivalen15 during the year 145,1991 22.780 C88h and cash equivalents brought forw8rcS 212.849 190.069 Cash and cash equivalents carried forward 167,650 212,849

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 I. ACCOUNTING POLICIES lal B3515 of preparation and a55essment of going concern The accounts Ifinancial stalemenlsl have been ppared under the historical cost ¢onvenlion wth Items recognised al cost or transaction value unless otherwise slated In the relevant notes lo these a¢count5. The financial statements have been prepared In accordance with the Siaiemenl of Recomm&nded Practice Accounting and Reporting by Charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable In the UK and Republic of Ireland IFRS 1021 Januaiy 2019 ancf the Financi81 Reporting Slandafd 8pplic3ble In the United Kingdom and Republic of Ireland IFRS 1021 and the Charities Aci 2011. The charity conslitules a public benefit enlily as defined by FRS 102 The Iruslees consider that there are no material uncertainties about the Charity's ability lo continue as a going concern. 10 Ibl Funds Stru¢tu Restricted funds 8re funds which afe to be used in Jccordance with Specific $trICtl0n$ Imposed by the donoi or trust deed. There were 10 restricted funds al the year end. Unrestricted In¢oTre funds ¢ompr15e those funds whith the Iru8lees are free lo use loi any purpose in furtheran of the charitable objects Unrestricted funds include des1gn81ed funds where the trustees, al their discretion have ciealed a fund for a specific purpose Furthei details of each fund are disclosed In note 16 Icl Income recognition All Income Is recognised once the charity has entitlement lo the Income. it is probable that the Income will be received and the amount of income receivable can be measured reliably. Donations are recognised when the charity has been notified In writing of both the amount an(J selllemenl dale. In the event that a donation Is subject lo conditions that require a level of perfotm8n before the charity 1s entitled lo the fund5, the income 15 deferred and not recogn15ed until either those conditions are fully met. or the lulfilment of those conditions Is wholly within the control of the charity and Il Is probable that Ih05e conditions will bé luifilled In the reporting period Interest on funds held on deposit 15 included when receivable and the amount can be messured reliably by the charity, th15 15 normally upon notification of the interest paid Of payable by the bank. Oper81ing incorne represents grants, conlra¢ts, and sundry income reCeivabe. Idl Expenditure Recognitio Liabilities are recognised a5 expenditu a5 soon as there Is a legal or conslructive obligation committing the charity to that expenditure. Il 18 probable that settlernent will be required and the amount ol the obligation can be fflea5ured reliably. All oxpenditure 15 accounted foi on 8n accruals basis. All expenses including support costs and governance costs are allocated or apportioned to the applicable expenditure headings. For more infotrnalion on this allribution refer lo note If) below. lel Irrecoverable VAT Iiiecov8rable VAT is charged against the expenditure heading for which it was incurred. In Allocation of 5UPPOrt and governance costs Support C051s have been allocated between governance costs and other support costs Govern8n Costs comprise all costs Involving the public 8ccouniability ol the charity and Ils Complian with regulation and good piaclice These c051s include cost5 related to independent examination and legal lee5 together wilh an apportionment ol overhead and support cost5 Governance costs and support costs relating lo charitable activities have been apportioned based on staff time and facilities used in each activity The allocation of support 2nd governance costs Is analysed in note 8. Igl Charitable Activities Cost5 of charitable activities include goveinance costs and an apportionment of support Costs as shown In Note 7

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Ihl Tanglble fixed assets and depreciatlon 11 Fixecj asse15 are included in the accounts at net book value Additions of a Single ilern or a group of similar assets exceeding £500, are capita115ed al c051 (valuation for donated assets) Depreciation Is provided lo write off the cost less the eslimaled residual value of tangible fixed assets over their estimated useful lives 8s follows Computer 33.33D/D on cost Offitr Equipment & Fittings 25U/o on cost lil Taxation The organisation is exempl from income tax by reason of its charitable 5t8tus Income lax 8ulfered on Inwestmenl Income Is reclaimed In full The Charity is not currently registered for VAT. Ul Pensions The trustees Implemented an auto eniolm&nt pension scheme from June 2016 The charity has no Iiabilily beyond making its contributions and paying acros5 the deductions for the employee's contributions. Costs are charged lo expenditure In the period Incurred. Ikl Contingent liabilities A contingent liability Is identified and disclosed for those IransactlOn5 re5ulling from a possible obligation which will only be confirmed by the oc¢urrence of one or more uncertain future events not wholly within the Irusiees. control. 111 Debtor5 Trade and other debtors are recogni8ed al settl&menl amount due after any trade di5¢0unt offere£l. PrepaymeTrls are valued al th& amount prepaid nei of any trade discounts due Im) Creditors and Provisions Credilors and provisions are iecognised where the Chaiity has a pSernt obligation resulting from a p8St event that will probably fe5uII in the transfer ol funds lo a third party and the amount due lo settle the Dbligation can be measured or estimated reliably. Creditor5 and provisions 8re nonnally recognised at their selllement amount after allowing for any trade d1scount8 due. Inl Operating Leases Payments under operating leases are charged lo the income and expenditure account In the periocS lo which they relate. NET INCOME FOR THE YEAR This is staled after charging.. Depreciation - owned assets Independent Examiners Fees Other financial services 2023 2022 4,533 975 1,398 5,386 97S 1.182 3 TAX ON SURPLUS ON ORDINARY ACTIVITIE5 Isee taxation policy note above)

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Iconl...I 4 INCOME FROM CHARITABLE ACTIVITIES Unrestrl¢ted Restricted Funds Funds 12 Total 2023 Unrestricted Restricted Funds Funds Total 2022 Grants." Henry Smith Charity Henry Smith Covid19 LTSG National Lollery- R&8ching Comtnunities National Lollery- Reaching Communities Nl HMRC SSP Grant DLUHC Hong Kong Project Tesco Bags of Help MCC - CIFIA MCC - T3 Covid Support 30,216 29,400 121,989 9.377 30,216 29.400 121.989 9.377 4S,350 45,350 132,805 132.805 193 3.817 1.000 14.473 193 3,817 1.000 14,473 6,163 8.881 8.881 6.163 13,302 18,393 3,315 73,570 13,302 18,393 3,315 73,570 Our Manchester VCE Grant Wast MACC HSF grant Conlracls CAB - advice seryices Other- advice services 18,393 18,393 61,301 1.201 62.502 81,301 1.201 370.945 60,099 6,631 72.892 60.099 6.631 288.924 308.443 216.031 S INCOME FROM OTHER TRADING ACTIVITIES Unrestricted Funds Rostrictpd Funds Total 2023 Unreslrscted Restricted Funds Funds Total 2022 Referral rees- HSF 2,250 2,250 2,250 2,250 6 COST OF RAISING FUNDS Employment Costs Rent, Rates and Insuran Heat. Li9hl & Watpr Repairs and Maintenance Cleaner & Cleaning Materials 422 55 152 206 62 897 422 55 152 206 62 897 788 76 157 153 102 1,276 788 76 157 153 102 1,276 7 EXPENDITURE Unrestricted Restrf¢tèd Funds Fund5 Totsl 2023 Totsl 2022 Charitable Activitffes Employmènl Costs External Evalua110ns Recruitment Project Partners 45.075 219.027 6,000 638 264.102 8,000 638 215,619 1,512 299 7,906 3,672 1,231 5,335 73,570 420 1,870 186 900 448 686 30,652 3,893 343,625 6,566 73,570 420 1,87D 198 900 448 686 37,546 4,733 397,677 Client expenses Staff Training Advertising & Publicity Slalf Travel Stall Welfare Volunteer Expenses Volunteer Tr8vel Support Costs Governance Cost5 1,210 441 28 600 299 282 37,354 2,559 271,781 12 6.894 840 54,052 Restricted Funds Unrestricted Funds 343.625 54.052 397.677 202.604 69.177 271.781

CHEETHAM HILL AOVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Icont...) 8 ALLOCATION OF GOVERNANCE AND SUPPORT COST5 13 General Support Governance Total 2023 80$1sofAppDthnitrent To1812022 Support C05t5 Employment C051s Rent, Rates and Insurance Heal, Light & Water Repair5 2nd Maintenance Cleaner & Cleaning MaleFials Computer Maintenance & Software Minor Equipment Printing and Stationery Telephone and Po81 Publications and Subscllptions Professional Ind&mnily Insurance Depreciation SlÉff Twre $ce Uséd Sp4cg Used Spac# Used sre Used Space iJs•tl $ce ijsed Slatt fime Slall Tirne sloff Tiffl 1,690 1,047 2,885 3,907 1,182 4,B95 213 3,799 7,365 2,og2 2,119 4,533 12D 301 1,690 1,047 2.885 3.907 1,182 4.895 213 3.799 7.365 2,092 2.119 4.533 12D 301 3,151 1,441 2,799 2,905 1,944 4,827 926 3,004 5,259 1,721 2,369 5,386 426 14 1,584 Stall Tune PPE Sundiie5 Consultancy" Management Committee & AGM Expenses Accountancy & Payroll 3,758 975 4,733 3.758 2.373 42.279 1,398 37,546 2,157 39,913 'The charity hired external agent to help evaluate Henry Srnilh and Reaching Cotnrnunities PFoje¢l 9 STAFF NUM8ER5 AND COSTS 2023 2022 W8ges and S81arie8 Soci31 Security Costs Pension Costs 245,615 15.900 4.699 266.214 203.318 12.403 3,837 219.558 The charity eTnployed 13 staff during the year, with an average of 11. The average number Df employees, as a full time equiv8lenl was". Management & Administration Provision ol Services The charity consider5 Its key managefflent personnel cornprises the Iruslees and manager. The total employrnent benefits, including employer pension Contributions of the key management personnel was £25.932 Iprevious year". £25,738). No employee5 has benefits In excess of £60,00012021". none). 10 TRUSTEES. REMUNERATION AND EXPENSES No remuneration was paid Dr payable directly or Indirectly out of the funds of the charity during the year to any trusiee5 01 to any per50n5 known to be connected with any of thern. No reimbursement of expenses ha5 been made or is due to be made lo any of the nonexeculive trustees In respect of Ihp period.

CHEETFIAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Icont...) 11 TANGIBLE FIXED ASSETS 14 Furnlture & Cornputer Equiprnent Equipment Total COST Al 31 March 2022 Additions Disposals AI 30 March 2023 10.1B8 22.694 32.880 10.186 22.694 32.880 DEPRECIATION Al 31 March 2022 Charge fDr Period Disposals AI 30 March 2023 9.681 252 14.681 4.281 24.362 4.533 9.933 18.962 28.895 NET BOOK VALUE AI 30 March 2023 253 3.732 3.985 At 30 Marth 2022 505 8.013 8.518 12 CAPITAL COMMITMENTS Contracted but not provided for 2023 2022 13 DEBTORS othei Debtors Accrued Income Prepayment5 12,560 5,239 4,725 22,524 510 5,008 5,276 10,794 Restricted Funds Unrestricted Funds 17,076 5,448 22,524 4,125 6,669 10,794 14 LIABILITIES.. AMOUNTS FALLING DLIE WITHIN ONE YEAR Deferred Income Other Creditors Accruals 57.893 1.366 1.448 60.707 70,525 3.202 1.625 75.352 Restricted Funds Unrestricted Funds 59.869 838 6D.707 73.877 1,475 75.352 15 DEFERRED INCOME Deferred in¢ome comprises gr8nts paid In advance Balan brou9ht forward as 8131 st March Amount released to Income earned from charitable activitie5 Amount d&ferred In year Balan carried foNiard as at 30th March 70,525 170,5251 57,893 57,893 76,117 176,1171 70,525 70,525 All deferred Income Is restricted

CHEETHAM HILL ADVICE CENTRE NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Icont...) 16 ANALYSIS OF CHARITABLE FUNDS Balance at 31 Mar¢h Incomlng Tran5fors Outgoing 2022 Balance at 30 March 2023 RESTRICTED FUNDS Lloycls TSB Foundation NW Leg81 Services Trust John Grant Davies Trust Henry silh Charity Henry Smilh Covid19 LTSG National Lollery- Reaching Communities Nation81 Lollery- Reaching Communities NW Peter Kershaw Trust 2,713 1,092 412 21.840 12 7131 1,092 412 1.142 1.192 30.216 29.400 121.989 9.377 150,9141 128,2081 1130,0841 18,5581 11,7801 111.3691 8.095 5.196 819 3.416 1,933 331 MCC Wellbeing DLUHC Hong Kong Project Our Manchester VCE Grant Ar¢on Housing Wast MACC HSF Grant Capital Our Manchester VCE Grqnt Henry Smith Charity National Lottery- Reaching con)UnitieS Tesco 13.302 331 8,881 18,393 740 1,500 18.8811 119.1331 18191 13.3151 173.5701 681 3,315 73,570 178 799 6.667 369 49,932 11781 14001 13,5181 185 1343,6251 399 3.149 184 14.750 308.443 Unr8stricted Fund5.' General Tolal Unrestricled Funds" 106.877 106,877 66,774 66,774 54,949 154,9491 118.702 118.702 TOTAL 156,809 375217 398,574 133,452 PvIOuS Year Ba18n at 31 March Incoming Tran5feis 2021 2,713 1,092 412 15.474 8.384 5.777 331 Balance at 30 Mar¢h 2022 2,713 1,092 412 21,840 8,095 5,196 331 Outgoing Lloyds TSB Foundation NW Legal serv5$ Tiust John Grant Davie5 Trust HeFiry Smith Ch8rily National Lottery Reaching Communities Ppler Kershaw Trust MCC- Vvellbeing MCC- CIFfA HMRC SSP Tesco Bags of Help DLUHC Hong Kong Project Our Manchester VCE Grant Arcon Housing capital- DWP (Access to Workl Our Manchester VCE Grant Henry Smith Ch2rily Naiional Lollery- Reaching Corntnunities Tesco 45,350 132,805 11,1991 137.7851 110,1851 1122.9091 15811 14,473 193 1.000 3,817 18.393 114.4731 11931 14461 13.8171 117.6531 15541 740 1.500 1.500 23 799 16211 14001 13,5181 185 1202,6041 178 799 6.667 369 49.932 1,199 10,185 554 36,505 Untsstricted Funds." Geneial Total U13restricted Funds. 216.031 101,B99 101,899 75,431 75,431 70,453 170,4531 106.877 106,877 TOTAL 138,404 291,462 273,057 156,809

CHEETHAM HILL ADVICE CETr4TRe NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 30 MARCH 2023 Icont...) Purpose of funds... Lloyds TS8 Foundation ContributSon towards.. The John Giant Davies Ttusl lowards the Salary of a senior csse worker NW Legal Services frust towards volunteer expenses Henry Smith Charity towards follow-on Iiaining costs for volunteers Henry Smith Covid 19 Long term Support towards the Advits Service, includes future depretsalion of £399 N81ional Lottery- Reaching Cotnmunilie5 tOW8rds Covid-19 project toward5 the Advice Servi. include5 future depCiatIon National Lottery- RC North Wesl of £3,149 under c8Pltal towards advice service and training cost5 towards the salary of adviser and 8¢vice service towards organisalional review and consult31ion Client welfare towards mobiles & tablets foi clients towards covid-19 advice project Covirf Support foi T3 measures HMRC refund of SSP paid tDwards volunteer computer5- includes lulure depreciation of £184 towards extra staff 8SSiStance towards SUPPOrting volunteers and the Advice Se1 towards volunteer expenses & equipment towarcjs the Spotlight project 16 Peter Kershaw Trust MACC Household Support Fund MCC - Wellbeing MCC- CIFfA MCC T3 Covid Support HMRC SSP Tesco 83g5 of Help DLUHC Hong Kong Project Our Manchester VCE Grant Arcon Housing WAST 17 ANALYSIS OF NET ASSETS BETWEEN FUNDS Net Current Assets Fixed Assets Net Current As8et5 2023 Total Fixed A8set5 2022 Total Restricted Fund5 Unrestricted 3,733 252 3.985 11,017 118,450 129.467 14,750 118,702 133,452 8.013 505 8,518 41.919 106.372 148.291 49,932 106,877 156.809 18 COMPANY STATU5 The ¢OTnpany is limited by guarantee and has no share capital All members have a9ieed to contribute a sum not eXeding £10 in event ol winding UP. 19 CONTINGENT LIABILITIE5 Theie were no contingent Iiabililie5 al 30th M8rch 202312022 £nill. 20 GOING CONCERN The company's main Sour of income 18 grant funding and advi servsces The Trustees consider Ihat il Is appropriate to prepare the accoun15 on a going conTrrn basis and. consequently the accounts do not Include any adiuslmenls that would be necessary If the funding sources sh?uld cease. 21 POST BALANCE SHEET EVENTS The trustees consider that there are no significant post balance sheet events that impact on the financial slalements as presented The Iruslees updated the bu51ness plan and risk management strategies to respond 10 the many issues arising from coron8VlfU5 and the lockdown which followed. The charity look proactive steps lo guaranteo all funding remained In place 8s well as Investing in the Infrastructure needed to ensure remote working for a115taff and an uninlerrupled provision of this much-needed service. This planning ha5 meant that there are no unforeseen reductions in Income and no impact on the charity as an on-going cOnr. 22 ULTIMATE CONTROLLING PARTY The company 15 under the shared control of the Trustees named on Pag8 1 There is no one person with significant control

CHEETHAM HILL ADVICE CENTRE COMPANY REGISTRATION NO.. 7253445 IEnglandl CHARITY REGISTRATION NO.. 1136328 FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH MARCH 2023

Contents

Introduction and Chair’s Report

Welcome to Cheetham Hill Advice Centre’s annual report for 2022-2023

Key achievements

Our thanks

Sarah Sedge

Sarah Sedge

Advice service

Gender

Contacting CHAC

Outcomes

Advice issues

Languages provided

£783,000

Meaningful impact

You Said | We Did

Words people use to describe what has changed in their lives as a result of attending CHAC’s services

Volunteers

Reaching out to the community

Huge thanks

Volunteers

Trustees

Staff members

Independent Account Examiners

Finance and Administration Officers in the financial year

IT Support

Partners

Funding

Banker

Cheetham Hill Advice Centre