## **Hear Us** 

# **Unaudited Financial Statements 31 March 2021** 

## **Company Number 06891337** 

**Charity Registration Number 1135535** 



## **Hear Us** 

## **Financial Statements** 

## **Year ended 31 March 2021** 

||**Page**|
|---|---|
|Trustees' annual report|**1**|
|Independent examiner's report to the trustees|**4**|
|Statement of fnancial activities|**5**|
|Statement of fnancial position|**6**|
|Notes to the fnancial statements|**8**|





## **Hear Us** 

## **Trustees' Annual Report** 

## **Year ended 31 March 2021** 

The trustees present their report and the unaudited financial statements of the charity for the year ended 31 March 2021. 

## **Reference and administrative details** 

**Registered charity name** Hear Us **Charity registration number** 1135535 **Principal office** Orchard House, 15a Purley Road, South Croydon CR2 6EZ 

## **The trustees** 

Ruth Govan Cassandra Austin Angela Mitchell Abeline Greene Jonathan Weller Karen Grayson Josh Baker-Mendoza (Appointed 30 June 2020) David Ashton (Retired 29 June 2020) **Company secretary** Abeline Greene **Accountants** Axis Accountants Ltd T/as Mitchell Rodrigues & Co Chartered accountant Suite 14, Zeal House, 8, Deer Park Road London SW19 3GY 

## **Structure, governance and management** 

## Formation 

Hear Us has been running since 4th October 2001 as a not for profit organisation in Croydon and on 15th April 2010 the Management Committee registered Hear Us with the Charity Commission for charity status (No. 1135535) to give Hear Us a more independent and stronger voice in the community. 

## Management 

The constitution in the original form was adopted by resolution at the AGM held on the 27th May 2004. Amendments to the constitution were adopted by resolution at the EGM held on 1st July 2008. 

The Management Committee are the Board of Trustees and are listed above. They include a Chairperson, Vice Chairperson, Secretary, Treasurer and the Chief Executive Officer Tim Oldham. The Committee has the power to co-opt members as and when they deem it necessary. The Board of Trustees are responsible for the day to day running of Hear Us and  have  a  responsibility  to  report  to  the  funders,  charity  commission  and  other stakeholders whenever the need arises. 

**- 1 -** 



## **Hear Us** 

## **Trustees' Annual Report** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **Objectives and activities** 

The objectives of Hear Us are: 

To relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice. 

To advance education about mental health for public benefit in the London Borough of Croydon and surrounding areas with the object of creating awareness and reducing the stigma attached to mental health. 

## **Achievements and performance** 

## **Financial review** 

Reserves Policy 

Hear Us endeavours to maintain reserves equivalent to a minimum of 6 months’ costs at all times. For the financial year 2019/20 this will be approximately £75,000. These should be held in bank accounts with easy withdrawal facilities. 

Risk Management 

The Board of Trustees have identified and reviewed the major risks facing Hear Us and systems have been established to mitigate them. Lack of financial resources to cover expenditure is recognised as the main concern, together with the need to protect our reputation  and  ensure  that  all  regulatory  requirements  are  adhered  to.  Measures  to reduce risk in these areas include: 

Review of the Service Level Agreement with Clinical Commissioning Group (CCG). Annual Review of events. Regular Committee meetings including Financial Report (current & projected), Charity Chief Executive Officer Reports and a review of fundraising activities. Formation  of  a  fundraising  committee  who  are  required  to  report  on  all  plans  and activities to the Board of Trustees. Regular liaison with officers of the Croydon Clinical Commissioning Group. Continuation of staff training programmes. 

## **Trustees' responsibilities statement** 

The  trustees  are  responsible  for  preparing  the  trustees'  report  and  the  financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

The law applicable to charities in England and Wales requires the charity trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, of the charity for that period. 

**- 2 -** 



## **Hear Us** 

## **Trustees' Annual Report** _**(continued)**_ 

## **Year ended 31 March 2021** 

- In preparing these financial statements, the trustees are required to: 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principles in the applicable Charities SORP; 

- make judgments and accounting estimates that are reasonable and prudent; 

- state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the applicable Charities (Accounts and Reports) Regulations, and the provisions of the Trust Deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The trustees' annual report was approved on Thursday 22[nd] July 2021 and signed on behalf of the board of trustees by: 

Jonathan Weller Trustee (Treasurer) 

Abeline Greene Charity Secretary 

**- 3 -** 



## **Hear Us** 

## **Independent Examiner's Report to the Trustees of Hear Us** 

## **Year ended 31 March 2021** 

I report on the financial statements for the year ended 31 March 2021, which comprise the statement of financial activities, statement of financial position, statement of cash flows and the related notes. 

## **Respective responsibilities of trustees and examiner** 

The trustees are responsible for the preparation of the financial statements. The trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. 

It is my responsibility to: 

- examine the accounts under section 145 of the 2011 Act; 

- to follow the procedures laid down in the general Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act; and 

- to state whether particular matters have come to my attention. 

## **Basis of independent examiner's report** 

My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the  charity  and a  comparison  of the  accounts presented  with those  records.  It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations  from  you  as  trustees  concerning  any  such  matters.  The  procedures undertaken do not provide all the  evidence that would be  required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the next statement. 

## **Independent examiner's statement** 

In connection with my examination, no matter has come to my attention: (1)  which  gives  me  reasonable  cause  to  believe  that  in  any  material  respect  the requirements: 

- to keep accounting records in accordance with section 130 of the 2011 Act, and 

- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 2011 Act 

- have not been met, or 

(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

AXIS ACCOUNTANTS LTD T/AS MITCHELL RODRIGUES & CO Chartered accountant 

Suite 14, Zeal House, 8, Deer Park Road London SW19 3GY 

**- 4 -** 



## **Hear Us** 

## **Statement of Financial Activities** 

## **31 March 2021** 

||||**2021**||2020|
|---|---|---|---|---|---|
||Unrestricted||Restricted|||
|||funds|funds**Total funds**||Total funds|
||**Note**|**£**|**£**|**£**|£|
|**Income and endowments**||||||
|Donations and legacies|**4**|122,276|69,252|**191,528**|129,141|
|||─────────|────────|─────────|─────────|
|**Total income**||122,276|69,252|**191,528**|129,141|
|||═════════|════════|═════════|═════════|
|**Expenditure**||||||
|Expenditure on charitable||||||
|activities|**5,6**|(84,325)|(61,652)|**(145,977)**|(152,026)|
|Other expenditure|**7**|(1,206)|–|**(1,206)**|(1,642)|
|||─────────|────────|─────────|─────────|
|**Total expenditure**||(85,531)|(61,652)|**(147,183)**|(153,668)|
|||═════════|════════|═════════|═════════|
|||─────────|────────|─────────|─────────|
|**Net income/(expenditure) and**|**net**|||||
|**movement in funds**||36,745|7,600|**44,345**|(24,527)|
|||═════════|════════|═════════|═════════|
|**Reconciliation of funds**||||||
|Total funds brought forward||92,242|–|**92,242**|116,769|
|||─────────|────────|─────────|─────────|
|**Total funds carried forward**||128,987|7,600|**136,587**|92,242|
|||═════════|════════|═════════|═════════|



The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. 

**The notes on pages 8 to 14 form part of these financial statements.** 

**- 5 -** 



## **Hear Us** 

## **Statement of Financial Position** 

## **31 March 2021** 

|||**2021**||2020|
|---|---|---|---|---|
|||**£**|**£**|£|
|**Current assets**|||||
|Debtors|**13**|**226**||226|
|Cash at bank and in hand||**138,043**||93,314|
|||─────────||────────|
|||**138,269**||93,540|
|**Creditors: amounts falling due within one**|||||
|**year**|**14**|**1,682**||1,298|
|||─────────||────────|
|**Net current assets**|||**136,587**|92,242|
||||─────────|────────|
|**Total assets less current liabilities**|||**136,587**|92,242|
||||─────────|────────|
|**Net assets**|||**136,587**|92,242|
||||═════════|════════|
|**Funds of the charity**|||||
|Restricted funds|||**7,600**|–|
|Unrestricted funds|||**128,987**|92,242|
|||─────────||────────|
|**Total unrestricted funds**||**128,987**||92,242|
||||─────────|────────|
|**Total charity funds**|**15**||**136,587**|92,242|
||||═════════|════════|



For the year ended 31 March 2020 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

The members have not required the charity to obtain an audit of its accounts for the year in question in accordance with section 476; and 

The trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. 

These accounts have  been prepared in accordance  with the provisions applicable  to companies subject to the small companies regime. 

These financial statements were approved by the board of trustees and authorised for issue on 27 July 2020, and are signed on behalf of the board by: 

Jonathan Weller Trustee (Treasurer) 

**The notes on pages 8 to 14 form part of these financial statements.** 

**- 6 -** 



## **Hear Us** 

## **Statement of Cash Flows** 

## **Year ended 31 March 2021** 

|**Year ended 31 March 2021**|||
|---|---|---|
||**2021**|2020|
||**£**|£|
|**Cash fows from operating activities**|||
|Net income/(expenditure)|**44,345**|(24,527)|
|_Adjustments for:_|||
|Interest payable and similar charges|**7,923**|7,447|
|Accrued expenses|**384**|192|
|_Changes in:_|||
|Trade and other debtors|**–**|7,069|
||────────|────────|
|Cash generated from operations|**52,652**|(9,819)|
|Interest paid|**(7,923)**|(7,447)|
||────────|────────|
|Net cash from/(used in) operating activities|**44,729**|(17,266)|
||════════|════════|
|**Net increase/(decrease) in cash and cash equivalents**|**44,729**|(17,266)|
|**Cash and cash equivalents at beginning of year**|**93,314**|110,580|
||─────────|─────────|
|**Cash and cash equivalents at end of year**|**138,043**|93,314|
||═════════|═════════|



**The notes on pages 8 to 14 form part of these financial statements.** 

**- 7 -** 



## **Hear Us** 

## **Notes to the Financial Statements** 

## **Year ended 31 March 2021** 

## **1. General information** 

The charity is registered charity in England and Wales and is unincorporated. The  address  of  the  principal  office  is  Orchard  House,,  15a  Purley  Road,,  South Croydon, CR2 6EZ. 

## **2. Statement of compliance** 

These financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland', the Statement of Recommended Practice applicable to charities preparing their accounts in  accordance  with  the  Financial  Reporting  Standard  applicable  in  the  UK  and Republic of Ireland (FRS 102) (Charities SORP (FRS 102)) and the Charities Act 2011. 

## **3. Accounting policies** 

Hear  Us  was  commissioned  to  contribute  to  the  fulfilment  of  the  Sustainable Community Strategy aim of the London Borough of Croydon, to involve service users in  the  assessment  of  need,  planning,  selection  of  providers  and  monitoring  of services. All material incoming resources from this service level agreement between Hear Us as the provider and Clinical Commissioning Group (CCG) as the Commissioner, have been included in the Statement of Financial Activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. 

## **Basis of preparation** 

The financial statements have been prepared on the historical cost basis, as modified by the revaluation of certain financial assets and liabilities and investment properties measured at fair value through income or expenditure. 

The financial statements are prepared in sterling, which is the functional currency of the entity. 

## **Going concern** 

There are no material uncertainties about the charity's ability to continue. 

## **Foreign currencies** 

Foreign currency transactions are initially recorded in the functional currency, by applying the spot exchange rate as at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated at the exchange rate ruling at the reporting date, with any gains or losses being taken to the statement of financial activities. 

**- 8 -** 



## **Hear Us** 

## **Notes to the Financial Statements** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **3. Accounting policies** _**(continued)**_ 

## **Fund accounting** 

Unrestricted funds are available for use at the discretion of the trustees to further any of the charity's purposes. 

Designated funds are unrestricted funds earmarked by the trustees for particular future project or commitment. 

Restricted funds are subjected to restrictions on their expenditure declared by the donor or through the terms of an appeal, and fall  into one of two sub-classes: restricted income funds or endowment funds. 

## **Incoming resources** 

All incoming resources are included in the statement of financial activities when entitlement has passed to the charity; it is probable that the economic benefits associated with the transaction will  flow to the charity and the amount can be reliably measured. The following specific policies are applied to particular categories of income: 

- income  from  donations  or  grants  is  recognised  when  there  is  evidence  of entitlement to the gift, receipt is probable and its amount can be measured reliably. 

- legacy  income  is  recognised  when  receipt  is  probable  and  entitlement  is established. 

- income from donated goods is measured at the fair value of the goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the  donor or the  estimated resale  value. Donated facilities and services are recognised in the  accounts when received if the value  can be reliably measured.  No amounts are  included for  the  contribution  of general volunteers. 

- income from contracts for the supply of services is recognised with the delivery of the contracted service. This is classified as unrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent, in which case it may be regarded as restricted. 

**- 9 -** 



## **Hear Us** 

## **Notes to the Financial Statements** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **3. Accounting policies** _**(continued)**_ 

## **Resources expended** 

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates: 

- expenditure  on  raising  funds  includes the  costs  of  all  fundraising  activities, events, non-charitable trading activities, and the sale of donated goods. 

- expenditure on charitable activities includes all costs incurred by a charity in undertaking  activities  that  further  its  charitable  aims  for  the  benefit  of  its beneficiaries, including those support costs and costs relating to the governance of the charity apportioned to charitable activities. 

- other expenditure includes all expenditure that is neither related to raising funds for the charity nor part of its expenditure on charitable activities. 

All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared  costs  are  apportioned  between  the  activities  they  contribute  to  on  a reasonable, justifiable and consistent basis. 

## **4. Donations and legacies** 

||||**Total**|
|---|---|---|---|
||Unrestricted|Restricted|**Funds**|
||Funds|Funds|**2021**|
||£|£|**£**|
|**Donations**||||
|Donations|1,088|–|**1,088**|
|**Grants**||||
|Maudsley Trust|–|12,490|**12,490**|
|Reach Out Challenge|–|–|**–**|
|SLA|121,188|–|**121,188**|
|City Bridge|–|12,000|**12,000**|
|Covid-19: London Community Fund: Welfare||||
|surgeries|–|16,479|**16,479**|
|Covid -19: The National Lottery|–|28,283|**28,283**|
||─────────|────────|─────────|
||122,276|69,252|**191,528**|
||═════════|════════|═════════|



## **5. Expenditure on charitable activities by fund type** 

||||**Total**|
|---|---|---|---|
||Unrestricted|Restricted|**Funds**|
||Funds|Funds|**2021**|
||£|£|**£**|
|Travel & Subsistence|9|–|**9**|
|Open Forum|287|–|**287**|
|Linkworking|28,145|–|**28,145**|
|Reach Out|–|–|**–**|
|Surgery|–|61,652|**61,652**|
|Support costs|55,884<br>────────|–<br>────────|**55,884**<br>─────────|



**- 10 -** 



84,325 61,652 **145,977** ════════ ════════ ═════════ 

**- 10 -** 



## **Hear Us** 

## **Notes to the Financial Statements** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **6. Expenditure on charitable activities by activity type** 

|||Activities|||||
|---|---|---|---|---|---|---|
|||undertaken|Support|**Total funds**||Total fund|
|||directly|costs||**2021**|2020|
|||£|£||**£**|£|
||Travel & Subsistence|9|–||**9**|244|
||Open Forum|287|–||**287**|9,354|
||Linkworking|28,145|–||**28,145**|30,875|
||Reach Out|–|–||**–**|634|
||Surgery|61,652|–||**61,652**|22,681|
||Governance costs|–|53,636||**53,636**|80,533|
|||────────|────────||─────────|─────────|
|||90,093|53,636||**143,729**|144,321|
|||════════|════════||═════════|═════════|
|**7.**|**Other expenditure**||||||
||||**Total**||||
|||Unrestricted|**Funds**|Unrestricted||Total Funds|
|||Funds|**2021**||Funds|2020|
|||£|**£**||£|£|
||Sundries|198|**198**||–|–|
||Christmas social|560|**560**||768|768|
||Staf Welfare|136|**136**||580|580|
||Staf & trustees travel|–|**–**||27|27|
||Subscriptions|312|**312**||267|267|
|||───────|───────||───────|───────|
|||1,206|**1,206**||1,642|1,642|
|||═══════|═══════||═══════|═══════|
|**8.**|**Net income/(expenditure)**||||||
||Net income/(expenditure) is stated after charging/(crediting):||||||
||||||**2021**|2020|
||||||**£**|£|
||Operating lease rentals||||**2,317**|1,340|
||Foreign exchange diferences||||**1,136**|803|
||||||═══════|═══════|
|**10. **|**Independent examination fees**||||||
||||||**2021**|2020|
||||||**£**|£|
||Fees payable to the independent examiner for:||||||
||Independent examination of the fnancial statements||||**1,380**|996|
||||||═══════|════|



**- 12 -** 



## **Hear Us** 

## **Notes to the Financial Statements** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **11. Staff costs** 

The total staff costs and employee benefits for the reporting period are analysed as follows: 

|<br>ws:|||
|---|---|---|
||**2021**|2020|
||**£**|£|
|Wages and salaries|**70,776**|71,235|
|Social security costs|**435**|–|
|Employer contributions to pension plans|**999**|2,015|
|Other employee benefts|**1,252**|824|
||────────|────────|
||**73,462**|74,074|
||════════|════════|



The average head count of employees during the year was 8 (2020: 8). 

No employee received employee benefits of more than £60,000 during the year (2020: Nil). 

## **12. Trustee remuneration and expenses** 

No remuneration or other benefits from employment with the charity or a related entity were received by the trustees. 

## **13. Debtors** 

||**2021**|2020|
|---|---|---|
||**£**|£|
|Trade debtors|**79**|79|
|Prepayments and accrued income|**147**|147|
||────|────|
||**226**|226|
||════|════|
|**Creditors:** **amounts falling due within one year**|||
||**2021**|2020|
||**£**|£|
|Accruals and deferred income|**1,393**|1,009|
|Other creditors|**289**|289|
||───────|───────|
||**1,682**|1,298|
||═══════|═══════|



## **14. Creditors: amounts falling due within one year** 

## **15. Analysis of charitable funds** 

## **Unrestricted funds** 

|**Unrestricted funds**||||||
|---|---|---|---|---|---|
||||||**At**|
|||At||**31**|**March 2**|
||1|April 2020|Income|Expenditure|**021**|
|||£|£|£|**£**|
|Unrestricted Fund||92,242|122,276|(85,531)|**128,987**|
|||════════|═════════|════════|═════════|



**- 13 -** 



## **Hear Us** 

## **Notes to the Financial Statements** _**(continued)**_ 

## **Year ended 31 March 2021** 

## **15. Analysis of charitable funds** _**(continued)**_ 

## **Restricted funds** 

|**Restricted funds**|||||||
|---|---|---|---|---|---|---|
|||||||**At**|
||||At||**31**|**March 2**|
||1|April|2020|Income|Expenditure|**021**|
||||£|£|£|**£**|
|Restricted Fund|||–|69,252|(61,652)|**7,600**|
||||════|════════|════════|═══════|



**- 14 -**