2021-03-31-accounts - Carers In Bedfordshire

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0300 111 1919 | www.carersinbeds.org.uk | contact@carersinbeds.org.uk

ONTENTS
Welcome from our Chair	3
Message from our CEO	4
About us	5
Our year in numbers	7
Our lockdown year	8
We kept the shop open	9
Highlights of the year	10
What carers said	12
Who we reached	13
Financial overview	14
Carer stories	16
Special projects	17
Partnership working	20
Some things changed	22
We welcomed new faces	23
Our supporters	24
Our volunteers	26

Lesley, one of our volunteers working from home, making carer cards during lockdown

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WELCOME FROM OUR CHAIR

Welcome to the Carers in Bedfordshire Annual Review 2020/21, my first as your new Chair.

I took over as Chair from Emma Wilkinson in October after she served three years in the role. I’d like to thank Emma for introducing me to Carers in Bedfordshire in the first place and, on behalf of the whole Board, for all her hard work and commitment. We’re delighted that we still have her on board as a trustee.

During the last year the world changed dramatically with the arrival of Covid-19. This meant the charity had to change as well and do things differently to continue to support carers through the various stages of lockdown.

As carers provide care for some of the most vulnerable people in society, a lot of them were shielding and became very isolated even once restrictions started to be lifted.

We had to adjust our services to provide most of our support online, but carers had to make much bigger adjustments, perhaps especially those who found themselves in a caring role unexpectedly for the first time.

Many people also had little experience dealing new online video technology and we had to ensure that we had contingencies in

in place to help them along the way.

I am so proud of how our staff stepped up to provide new and innovative ways to keep carers active, socialised and supported and I'm delighted to see the extent to which carers embraced these changes.

A special thank you goes to our Treasurer Graham Mills and Finance Lead Tracey Gill for the financial reports to the Board throughout the year and the annual report. As well as to our auditors Keens Shay Keens Ltd who have checked and approved them.

I would also like to thank all our funders, donors, partners, members and volunteers for supporting this vital charity. I hope you enjoy reading about what your money or time has helped us to achieve and the impact it has on carers lives, during what has been a very tough year.

PHIL TAVERNER

Chairperson

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MESSAGE FROM OUR CEO

This was my first full financial year at Carers in Bedfordshire and it is one that will live long in the memory!

When I reflect upon the uncertainty of those early weeks of April 2020, I vividly remember the surrealness of it all. The arrival of Covid-19 and the subsequent restrictions was asking a great deal from carers, often without recognition.

You will come to read about the immense amount the team has achieved this year upon a backdrop of many operational challenges and financial uncertainties. The organisation as a whole showed remarkable agility adapting to the new world.

Our frontline staff supported more carers than ever before. They were enabled to do so by our superb back-office team, who not only mobilised the charity to work from home, but kept carers informed and made sure we remained contactable for those who needed us. I was delighted to see the teams commitment recognised by the High Sheriff earlier this year.

I would like to thank the Board of Trustees and those who worked closely with me during such an uncertain period. It would have been understandable, perhaps even

sensible, to stand steady during the past year. But they showed resolve, resilience and persistence to continue pushing forward on our strategic priorities, as you will come to read.

To each and every person who has supported us in our mission I want to extend my deepest gratitude. We were so grateful to those of you who took the time to say thank you, who donated their time or money to the cause, shared our mission to help us reach more carers and for being patient with the team as we began to work differently.

Our mission is simple: to give carers access to the support, information and skills to enhance their wellbeing and enable them to remain in a caring role for as long as they choose. I hope you enjoy reading how we have worked to do this during such a difficult time

CHRIS STELLING

Chief Executive Officer

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ABOUT US

We’ve been around since 2004 and know that people who care for a family member or friend often put their own wellbeing last. They may not even see themselves as a carer and so miss out on support which could help the whole family.

We support carers of all ages over the phone, through face-to-face contact, support groups and workshops.

Our services include experienced carer support workers, counselling, wellbeing sessions, coping with hospital, grants and information such as the Carers magazine.

We work closely with local and national agencies and can signpost carers to specialised sources of support.

Our Memory Navigation Service is for people living with memory loss and dementia, and their carers.

We help carers have their say on caring matters in Bedfordshire, and beyond, working with the NHS, local councils, and influencing government, local and national.

We are regulated by the Charity Commission and comply with Company Law. We’re a Network Partner of Carers Trust, and also work closely with Carers UK, the UK’s two national carer charities.

We are well connected locally with many health and social care organisations and have strong links with businesses, schools and employers.

We only do what makes life better for carers – carers are at the heart of our values.

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ABOUT US OUR OBIECTIVES Reach more carers Reaching curers was more important than ever this year and one of our top objectives. Be transparent, eff icient & effective We took some radical decisions for the security of the charity and our mission. Work in partnership We've worked in partnership with many organisations to support our carer8. Invest in high quality support We invested in high quality 8UPPOrt through new und innovative ways to support carer8, We were involved in the Carer8 UK'8 Fairer for Carer8 campaign lo advocate for carers, right8. Advocate with carers OUR VISION Carers will feel recognised, re8PeCted and supported in their role. OUR MISSION To give carers access to the support, information and skills that enhances their wellbeing and enables them lo remain in a caring role for as long as they choose. OUR VALUES We put carers at the centre of every decision we make. We are transparent. We work with integrity. We are open. We are resilient. 06 1 ANNUAL REVIEW 2020/21

We supported 6,652 carers

OUR YEAR IN NUMBERS

548 carers grants were awarded a total of £ 147,671

652 people were supported by groups

2,002 virtual cups of tea were made

466,883 reach on social media

558 people were supported through our Memory Navigation Service

We delivered 42 sessions of Cognitive Stimulation Therapy (CST)

786 young and sibling carers supported in the year

698 contacts with young carers made though alternative methods this year due to lockdown

We had 22,284 contacts with carers

10,169 telephone conversations were conducted

We registered 1,384 new carers

1,126 carers were supported in 355 286 carried out online groups

We sent out 17,608 copies of our quarterly Carers magazine by post and 14,544 by email

218 carers and 76 people with dementia attended dementia groups

51 people with dementia received a course of CST

71 young carers received a wellbeing assessment

146 group sessions held for young carers

1,004 times someone said 'you're on mute!'

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Achieving objective: Reach more carers

OUR LOCKDOWN YEAR

Reaching carers was more important than ever this year and one of our top objectives.

Carers faced additional isolation as they shielded the person they cared for, or could not visit their loved ones in care homes. They came to us with worries and practical questions relating to the pandemic.

Support workers were on the end of the phone to help carers with their worries and questions, practical matters and need to hear a friendly voice. All staff were offered extra wellbeing support.

We hit the phones, sent out letters and postcards and went online. We found creative ways to keep carers connected to us and with each other - trying out innovative ideas like online pet shows, bake-offs, choir, yoga and quizzes (see our highlights of the year on pages 10 and 11).

The High Sheriff of Bedfordshire recognised our efforts in March with a Charitable Organisation Award for 'operating at an outstanding level throughout the pandemic and showing great versatility, kindness and care.' (See staff celebrating at the virtual ceremony above and on the front page.)

Things that were unimaginable before became welcome and essential, such as counselling over Zoom. We even let some staff play Minecraft with young carers!

High Sheriff Susan Lousada said: “I am so pleased to recognise Carers in Bedfordshire for the outstanding service they deliver within Bedfordshire. They quickly adapted to the challenges of this pandemic ensuring that no carer was left without contact."

Everyone worked extremely hard to give carers varied and interesting activities to alleviate loneliness and isolation. One carer told us: "You are my main contact with the outside world." You can read our carers' comments on page 12 about the impact we had.

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Achieving objective: Reach more carers

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HIGHLIGHTS OF THE YEAR

Achieving objective: Invest in high quality support

Our Dementia Team provided pictures, trivia, quizzes and puzzles to jog memories, start conversations and keep the brain stimulated. Read more

Our wonderful choir kept each others' spirits up with their weekly Zoom singing sessions. Read more

During lockdown, we put on different online sessions for young carers, including weekly Minecraft sessions, dubbed 'Minecraft Mondays.' Read more

Our Zoom yoga sessions were a big success and led to lots of positive feedback. Read more

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Achieving objective: Invest in high quality support

HIGHLIGHTS OF THE YEAR

We just asked people to zoom in with their pets and talk about their value especially during lockdown.

We launched our Emergency Plan booklet and posted it to carers who might be in most need of this resource.

We sent 'Five Ways to Wellbeing' postcards to carers to let them know we were still here to support them during lockdown.

Budding chefs took part in our free sixweek cooking course aimed at those taking on a new caring role or to brush up on their skills in the kitchen. Read more

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WHAT CARERS SAID

Achieving objective: Invest in high quality support

I am so grateful for your call and the chance to talk to someone who understands.

We feel very lucky to have had the choir via Zoom throughout the pandemic when it has not been possible to meet up in person. It lifts our spirits.

Thank you so much for all the emotional support. I have really valued it and it has been so nice to hear a friendly voice on the phone.

Thank you very much. I am using the grant to complete a mental health diploma. It will help me to improve myself and the person I am caring for .

CiB have been crucial in helping me with my grief and through lockdown. Events on Zoom are great being available to so many people who are housebound. CiB have been very inventive and thanks too to the experts who have supported us all.

These sessions are great for unpaid carers who can’t leave the house.

I am going to use the grant to help me pay for things for university.

Thank you so much for I want to thank you for all listening, understanding the support this group has and for your kindness. given me – it's helped me through some very hard times.

Ringing Carers in Bedfordshire was the best thing I ever did - I know I was worried about it, but it has turned out really positively.

You sorted me out at the beginning and you've always been there so that has been very comforting.

I couldn't have got through lockdown We feel listened to without you guys. with Carers in Beds.

We love getting the CST sheets every week - we have had so many brilliant conversations based on them and I've learnt things about my husband I didn't know.

It's a chance to get away from the hard times and have time for us when we come to the groups with Carers in Beds.

Being a peer mentor is a really good opportunity. It gave me the confidence to go for a part time job.

We are with a group of other kids who understand what we are going through, most of our friends don't get it.

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WHO WE REACHED Achieving objective: Be transparent, efficient & effective Young earèrs-10.2% Carers aged 81 & over 11.3% Young adult car•r8- 2.6% Older caror8- 23.5% Adult carers {1840 yr8 old8) - 52.5% Gender Female 72.5% Male 27.4% Non-binary 0.02% Autistic spectrum- 0.6% Menlal health - 4.8% Long lerm heglth condition - 0.0% Learning di8abillty- 5.3% Sub8tonee m18U8a - 0.13% Conditions of those being ared for Frail- 19.3% Dementiq - 53.2% Physi¢gl disgbility- 10.2% 13 1 ANNUAL REVIEW 2020/21

Achieving objective: Be transparent, efficient & effective

FINANCIAL OVERVIEW

Income

Grants and Trust Foundations 23%

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Donations, service
charges and misc
income 2.5%
Statutory bodies
74.5%
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on Expenditure services

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Carers grants
Fundraising
15.5%
3%
Dementia services
14%
Carer services
67.5%
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Achieving objective: Be transparent, efficient & effective

FINANCIAL OVERVIEW

Income

Forecasting and managing our income has never been more of a challenge for the finance team. At the start of the pandemic, we anticipated and began to plan for a drop in income. Jolene, our new Fundraising Manager, was tasked with an unenviable position of securing income to make up for a 61% drop in service income and a 52% drop in donation income.

We were delighted to see this hard work pay off as our grant income grew by approximately £ 95,000 in comparison to the previous financial year. Overall, total income for the year rose by roughly 5.2% on the previous year. A tremendous achievement given the uncertainty and challenges we have faced.

Expenditure on services

Expenditure in many areas decreased as typical costs associated with faceto face services were no longer needed. We did, however, need to increase expenditure on IT. We spent approximately £ 18,000 equipping our staff with the necessary equipment to work remotely and investing in our digital infrastructure. Despite the challenges, we delighted to have ended the financial year with a small surplus of £ 25,564 (excluding the funds we hold for Carers Grants).

Funds in Reserves

At the end of the 2020-2021 financial year the total reserves of the charity stood at £ 340,472.

We hold funds in the following three categories:

Restricted 13%

The funder restricts the activities

Unrestricted 45%

Funds that are held to manage the uncertainty and the capacity to manage unforeseen financial difficulties and short-term changes in circumstances

or projects that the funds can be used for

Designated 42%

The charity determines the activities or projects necessary to achieve certain outcomes or objectives

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Achieving objective: Invest in high quality support

CARER STORIES

Jamaal

We spoke to young carer Jamaal, who is destined for great things. At the age of 16, he shows resilience and maturity way past his years, which he puts down to being a young carer. Despite the responsibilities he carries at such a young age, he still knows how to have fun. Jamaal opens up about the challenges and positives of life as a young carer in a Q&A session and talks about how we helped him at Carers in Bedfordshire.

Eshe

Eshe is a carer for her younger brother who doesn’t have much contact with others his age or people who understand that he struggles with social skills due to his Asperger’s. Eshe spoke to us about the challenges in her caring role, her plans to go to university and the support we have given her.

Roger

After caring for his wife for more than 10 years and having received a lot advice and support from Carers in Bedfordshire, Roger decided he wanted to give something back. After his wife moved into nursing care, he began volunteering for us.

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Achieving objective: Reaching more carers

SPECIAL PROJECTS

The pandemic brought additional challenges for carers’ wellbeing.

In response, we introduced a brandnew role in January, a Wellbeing Practitioner. Caroline Carter works with individuals to draw up a personalised wellbeing plan and to practice wellbeing techniques with them. Her one-off and short courses are popular - and reach even more YouTube. people on

Male carers were an underrepresented group, as research shows men find it difficult to seek out support. The British Journal of GPs found barriers such as stigmas around mental health and a preference for self-reliance, make it more difficult for men to come forward for help.

To address this issue, we put on events and talks aimed specifically at male carers registered with us. We hosted a successful Autism and ADHD Talk for Dads and Granddad's to help men feel more comfortable, knowing there would be other male carers joining the session who shared similar situations.

Carer Deepesh (pictured above) said: "What I found extremely useful was a run through Autism spectrum disorder and ADHD for dads, as usually it is mums that would attend these sessions. It was great to be able to share experiences and hear from other dads.”

We also put on a falconry and clay pigeon shooting sessions, as well as a cookery course (see page 11), which gave men a chance to switch off from their caring duties, as well as to learn new skills.

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Achieving objective: Reaching more carers

SPECIAL PROJECTS

A grant from the Carers Trust enabled us to take on another exciting endeavour and extend our valuable service to carers whose first language is Bengali, Punjabi and Urdu.

Having Bengali, Punjabi and Urdu speaking support workers means carers from these communities who may have faced a language and cultural barrier can speak with us direct, without needing to go through an interpreter or family member.

We promoted this diverse community service through videos, social media, leaflets and posters in the three languages.

We were recognised by HM Lord-Lieutenant of Bedfordshire, Helen Nellis, at our virtual launch event.

She said: "This is a great initiative and recognises that, in all communities, there are people quietly caring for relatives and friends. It is important for carers everywhere to realise that there is help and support available to sustain them through this vital role.

"By reaching out in this way, Carers in Bedfordshire are seeking to engage with all carers to help overcome some of the barriers which prevent carers from accessing the help and services that are available."

Cause for Applause

We launched this campaign to celebrate people who go the extra mile for carers every day, many of whom don't realise what a positive impact they're having. Watch our videos of all the inspiring nominations.

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Achieving objective: Work in partnership

SPECIAL PROJECTS

Young Carers Action Day in March saw us paint the town purple!

We teamed up with Bedford Borough Council to support young carers during Young Carers Action Day, by lighting up the town bridge purple, the official colour of the campaign.

We also worked together to empower young carers and give them a voice through a podcast series called Welcome . To My World

Seven young carers from Bedford took part in recording the podcasts, available on all streaming services.

They cover a different topic in each one focusing on young carers' feelings, emotions, experiences and challenges they face on a day-to-day basis.

Businesses, young carers, schools and members of the public wore purple and donated to help

us to carry out the valuable support we provide to young carers.

We sent craft packs, courtesy of the Carers Trust, to all young carers registered with us, so they could support the national day of action.

FREE PPE FOR CARERS

We worked in partnership with Bedford Borough Council and Central Bedfordshire Council to spread the word to carers the local authorities were offering free Personal Protective Equipment (PPE) to protect them and the person they are caring for from Covid.

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Achieving objective: Work in partnership & advocate with carers

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Achieving objective: Work in partnership

PARTNERSHIP WORKING

Here are some of the partners we've been working collaboratively with over the last year to provide a high quality service to carers

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SOME THINGS CHANGED

We took a long hard look at the efficiency and effectiveness of our services, and made some radical decisions for the security of the charity and our mission.

A review of the relaxation therapy service concluded that it was not financially viable through employing our own relaxation therapist. We now contract with local therapists to offer this at wellbeing sessions. Carers may also be eligible to apply for an NHS carers grant to take up therapy with a local private practitioner.

Reducing the isolation that carers experience is a key mission of Carers in Bedfordshire. We created a new events team to set up online and other workshops, groups and events across the Bedford and Central Bedfordshire.

Achieving objective: Be transparent, efficient & effective

We streamlined our staffing for the future and reduced or compacted staff hours. New staff were recruited, some to brand new posts, in response to the changing needs of carers.

We moved our finance, telephones and HR systems into the cloud. This not only reduced our costs, but helps our journey towards a paperless organisation.

We secured funding to equip all field staff with laptops and improved our internal digital communications.

Extra welfare was offered to staff such as online yoga, nordic walking, online Thursday coffee morning, lots of advice on working from home, as well as access to an employee support facility.

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Jolene
Macnaughton
Harriet Opalanski Anni Berman
Lynne Sims
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Welcome to new trustees

David Dwyer

Helen Battersby

Jacqui Fincham

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Achieving objective: Invest in high quality support

OUR SUPPORTERS

This year we welcomed Jolene Macnaughton, our first fundraising manager. Jolene quickly had a positive impact on the charity, crucially attracting more and larger trust, foundations and grant funding, than in previous years, to enable us to support more for carers. We were grateful to receive Covid specific grants, as well as grants towards new and existing projects to invest in high quality support.

Fundraising for our supporters was difficult during the height of the pandemic. Events were cancelled and challenges postponed, as our supporters kept safe indoors. But Covid didn’t stop everyone, however...

Millbrook Golf Club raised over £ 2,000 during the short periods of time when they were allowed on the golf course!

Lands Improvement Holdings donated £ 5,000 towards our work in Houghton Regis and we received generous donations from Dunster House Limited, A Class Care, Bedford Lions Club and All Saints Church in Leighton Buzzard.

Carers and former carers offered their support on a regular basis and we want to say a big thank you to them for their kindness. A special thank you goes to those who made donations in memory of a loved one.

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Achieving objective: Invest in high quality support

OUR SUPPORTERS

Ongoing grants from The Harpur Trust and Children in Need supported our early response project and young carer peer mentoring programme respectively.

We also received grants from local organisations such as Bedford and Luton Community Foundation, St. John Hospital Trust and the Gale Family Charity Trust.

At Christmas we delivered over 300 hampers to carers across Bedfordshire. Thanks to the generosity of our members, and shops and supermarkets across the county, sweet treats and toiletries were given to carers who had had a particularly challenging year.

One carer told us: “I was so touched when a driver arrived with a Christmas parcel for me. Thank you very much for your kindness and thoughtfulness. The gifts were so beautifully presented and sparkly, in what has been quite a difficult year for all”

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OUR VOLUNTEERS

In Volunteers week, we paid tribute to those volunteers who managed to volunteer from home during lockdown. They were vital in helping us to keep services running. Meet some of them:

Martin is one of our IT volunteers who helps carers with all things digital, including using Zoom.

Pam calls newly registered carers so that we can give them the right level of support. She would normally have been in the Bedford hospital lounge.

Lesley is one of our senior admin volunteers. She takes minutes at Board meetings and makes up the carers card.

Hanna, Chris and Veronica got to grips with offering counselling by phone or Zoom.

Peter continued his memory navigator role from home, finding that carers appreciated his call especially under lockdown.

Marion, as well as being a Memory Navigator, also signed up to help us create our activity packs for people with memory loss and dementia.

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OUR VOLUNTEERS Achievin9 objective: Be transparent, efficient & effective Our army of 100 volunteers managed to clock up 2,271 hours during lockdown. It's understandably down from the previous year's total, due to being unable to run face-to-face events. But is still repr8S8nts a whopping £27,252- helping us to make efficient and effective savings, while investing in high quality support. Sue Wildman was delighted to be nominated for Sue symbolises all that is great about so many of our volunteers: totally committed, totally trustworthy and totally versatile. Having been a earer herself, she knows full well that lamily carers often put their own needs last, leeling exhausted, isolated and guilty about getting help for themselves. We thank all those volunteers who stepped up over tho course of tho year to lake on different roles and to help out where they could. The messages of support from those who could not volunteer at this time also meant so much to us. 27 1 ANNUAL REVIEW 2020/21

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CARERS IN BEDFORDSH REPORT OF THE TRUSTEES FOR THE YEAR EIYDED 31>1MARCH 21121 CONTENTS OF THE FINANCIALSTATEMENTS FOR THE YEAR ENDED 315r MARCH2021 Page Reserves pollry Reference and administrative details ststementof the Trustees spOnSibl1r(leS Reportof the Independent Auditors Statementof Financial Activities Balance Sheet Statementof Cash Flows Notes tothe Finanual Statements Detailed Statement of Financial Actwities

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CARERS IN BEDFORDSIIIRE REPORT OF THE TRusfEES FOR THE YEAR ENIDED 31 sfwcH 2021 Reserves PDIicy The Board of Directors has re9ard lo managing its level of reserves effectively. As a not-for-profit organisation it has developed and adcpied a p)Ilry on reserves, which establishes a level of reserve5 that Is rlght for the charlty. Reserves are held in three categorie5 for future athlty.. RestTitted - where the fuer restricts the actlvities or projetts the fvnds can be used for Designatrd - where CIB determlnes the activtbes or projects nssary to athleve certain oulromes or obJecOves Unresirfcted - that are held to manage uncertainty and 08's capacity to manage unforeseen finandal dlfftulb'es and short-term charw in arcUMstan. CIB will tsrget a minimum of orE month's salary costs of all staff on all projects and three monts central organlsational costs and a MamuM of 150% of thls amount in unrestricted reserves. Based on these financial siatements the minimun equates to £112,368 arttl the maximum £168,552. These limlts are reviewed ¢)n an annual basis. REFERENCE ANDADMINISTrATIVE DEfAILS Reglstered Company number 07140432 (Eland and Waks) Registered Charlty nunknr 1135507 Reglstered offlce Carers in Bedfordshire First Hoor, gjite DI, Emerald Court Ilgrim Certre, Brickhlll Drive Bedford Bedfordshire MK417PZ Trustees E Wilkinson G Mllls B Wootton S Lowe KLee E Curus G Dearing D Dwyer J FlrKham H Batters P Taverner T Palmarfellodlvlr retired 26 lune 2020 retired 30 Se mber 2020 reored i* lune 2020 nted IW June 2020 nted I June 2020 Company Secretary Traw Gill FMAAT

CARERS IN BKDFORDSHtRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31sfMARCH 2021 Audltws Keerts Shay Keens Limited Chartered Accountsnts & RegIsted Auditors FlIr Exchange Building 16 St Cuthberts Street Bedford Bedfordshire, MK40 3 Bankers Barclays Bank pk 111 High Street Bedford, MK40 INJ

CARERS IN BEDFORDSIIIRE REPORT OF THE TRUSTEES FOR THE ENDED 31sf iCH 21121 srATEMENT OF TRusfEES RESPONSIBIUTIES The Trustees (who are also the Dlrectors of CIB for the purposes of ccrfnpany law) are resrMJr6lble for preparlThJ the Report of the TNstees and the ftnancial statenEnts In accordan wlth applicable law and Unlt&l Klngdom Accounting Standards {Unitsd Kingd¢xn Generally Accepted Accounting Practke). Company law requires the Trustees to prepare financlal ststements for each financial year, whlch give a true and fair vlew of the state of affairs of the tharitable company and of incoming resources aNI appllcatlon of resources, Includlng the income and eXprtUre of the charitable company for that perw)d. In preparing those financkil statements, the Trustees are required to lett sultable xcounting p)le$ and then appty them consistentty; ObrVe the methods and principles In t1 Charlty Ststement Of Recommend&1 pr< (SORP); Make Judgements aNI esttmates that are reasonabk and prudent. stste whether applicable UK Accounts"ng StarKlards have been followed, subject to any material departures dlsclosed and explained in the financlal ststements,. Prepare the financlal statements on the going concern basls Unl it Is Inappropriate to presume that the charitable company will continue in buslness. The Trustees P)nsIble for keeping proper accounting records, whlch disdose with reanable accuracy at any time the financial posltlon of the Charable company and to enable them to ensure that the financkil statanents comply with the Companies Act 2CM)6. They are also reskKsnsSble for safeguarding tl assets of the charitsble company and hence for taking reasonable steps for the prevention and detertn of fraud and other irrEgularities. In so far as the Trustees are aware: There is no relevant audtt infomiation of which the charitable companvs audttors are unaware,. and The TrnteeS have taken all steps that they ought to have taken to make themsefves aware of any relevant audit infoThation aThJ to estsblish that the audltors are aware of that Infomation. AUDITORS The audltors, Keens Shay Keens Limited, will be prcwed for reppoln1Jnent at the forthcomiw Annual General M&ting. ON BEHALF OF THE BOARD,, P Tavemer- Chalr

REPORT OF THE INDEPENDKNf AUDrroRS TO THE TRUSTEES OF CABF.IiS IL¥ BEDFORDSHIRE Opinion We have audited financlal slatements of Carers In Bedfordshire for the year erKkd 31st March 2021 which comprise ttE Ststement of Finandal kuvities, the Balan Sheet and the rela1 notes. The finarla1 reFQrtIry framework that has Ixen apie0 In their preparatlon Is appticable law and United Kirwom Accounting Stsrnlards (Unrted Kirydom Generally Apted Accounling Pracllce), Induding FInaral Rewbng stard 102 'The Financlal Repn9 Stsndard applkable In the UK Republlc of IrelaThl'. In ow OFinlon flnanaal statarents: give a true and falr vlew of the state of the charitable company's affairs as at 31st Marth 2021 and of Its incoming resources and appllcaticn of reSoUrs, it]udIng its irKome aThJ exEEndiiure, for ts year then ended: have been properly ppared in accordance wlth Und Kil Generally Accepted Accounting Practi. and have ken prepared in acc(xdarKe with the requlrements of the Companles Act 2(KJ6. Basls for oplnlon We conducted our alt in accordarKe with Internattorbal Stsndards on Audiling (UK) (IS45 (UK)} and appllcable kiw. resnsIbIl5 under those stsndards are further dSsclosed In the Auditors re5ponslLile5 f the audlt of the finala[ ststements section of our rewrt. We are indekndent of charltable company In accordan wlth the ethical requlrements that are relevant b) our audit of finanoal statements in the UK, i[lding UE FRC'S Ethical Standard, and we have fulfilled our otr ethical responslbllllks In ac0)rdae with requirements. We belleve that the aLhJit evideTr we have obtslred is suffioent and approwiate to provide a basis for our Wnlon. Conclu51ons relatlng to golng concern We have nothing to reiKrt In resrtt of the following matters in relation to wfich the IS45 (UK) require us to reFQrt to you where.. tre trustees. use of the goi COnM basis of aco)unting in the preparat1 of the financial statements is not approwiate,. or the trteeS have not disdosed In the financSal siatemer15 any Idenufied materlal uncertaintie5 that may cast significant doubt about the Charitab company's ability to continue to adoFt the 9)irKJ conrn ba515 of accounttng for a perlod of at least efve monts from the date when the flnarKial statanents are autr#)rtsed ftir issue. Other informatlon The trustee5 are responslble for the cther lrformatlrm. The other informatton comprlses the infomiation nc1 In the annual ret#rt ots than the financial ststements and our Rewrt of the IndeperKknt Audltors thereon. Our opinion on the finarrial ststemerts does not cover the other informalion, and except to the e>tent otherwise ewioty ststed in our reprt we dj not express any form of assuran conclusion thereon. In (nneCtIOn wilh our audit of the finandal ststements, our r&sponsibility is to read the other Informatlon and, In dolr¥J so, corLslder wlthr otsr information is materlalty inconsistent wrth the finala1 ststements or our knowledge obtsined in the athlit or ¢)therwi5e appears to be Material mlsststed. Ir we IdenOfy such material irOnsI5rxjes or apparent m3terlal mlsststernents, we are requlred to detemiine whether thue is a material misststement In the financial ststements or a material mlsstatement of the ottr infomiation. If, based on the work we have performed, we cOrlude that there 15 a material misstatements of thls other Inft)rmatlon, we are rewirgj to rewt that fact We have rKthlng to rep)rt in llis regard. Matters on whlch we ar• required to report by exoption We have nothiTrJ to rep)rt in resFect of the followlng matters where the Companles Act 2006 requres us to repNt to you rf. in our oplnlon.. adequate a(rountiryJ records PAve Mt Ixen kept or retyrns adequate for our audit have not been receivejj from brancFEs not vlslted by us; or the finalar ststements are not in agreement with the accwnting records and rebJrr6; or ctrtsin disctosures of trustees. mUneraliOn speafied by law are not made; or

REPORT OF THE INDEPENDE1 AUDITORS TO THE TRUSTEES OF CARERS IN BEDFORDSHIRE we have not received all the Information arKI extyanatlons we reqre for our audit; or the trteeS were rw)t enttljed to prepare the financial ststements in accordance wlth the small companies reglme tske advantage of the small companies exemption In prepariffj the Report of the Trustees. Respective responslbllltles of trustees As expkined rne fully in the Statement of Trvstees, ReSpsit411ties, the trtee$ (w0 are also the directors of the charltable company for the wrseS of company law) are resporsible for the preparation of the flnanaal strtements and for beirKJ sausfied that tFw give a true and fair view, and for such interrNIl controt as tt trustees determine is nsSary to enable the weparation of finanaal ststements that are free from material misststemenL whettEr due to fraud or error. In preparlNJ the fInarjaI ststements, the trustee5 are resF¥)nsible for assessiThJ tre charitatle company's ability to Contin a5 a golng concern, disclosirwJ, as aprAicable, matters related to golng corKern and using the going conrn basis of accounting unless the trustees either interKI to liquldate the dr1[able company or to cease operaliorts, cr have Th) realsiic alternative but to do so. Our resp(nsibilities for the audlt of the finjncial statements r obiectiv&5 are to obtain reaSonae assurance about whether Its finan(ial ststements as a whcle a free from materlal mlsstatemen( whether due to fraud or eOr, and to issue a ReFX)rt of the [lependent ALyJitors that Indudes our opinion. Reasonable assurance Is a high level of aSsURn, is not a guararrtee that an audFt Con( In accordan with IS4s (UK) will alway5 detett a materlal mlsststement wn eyists. Misstatements can arise from fraud or error are considered materlal if, indrvidually or in the aggregate, they could reasonably LE exkEcted to infiuence the economic dedsion5 of erS tsken on the basls of tt InarKial ststements. regularities. inoiuding fraJ. are In81ances of non-MPli8nc8 wlth lavf6 and regulations. Wè daslgn procedur8s In Ilne ¥th our respon5ibililies, oulllned above. lo detect material misstatements in respe¢t of irregularities, includlng f r8ud. The extent lo %thich our procedures are capable of d9ttINj iul8161588, IlUdIng fraud is detailed below. We havè assessed that ther8 is a lowrfsk of material misstatement in respect of irregularities, includiNJ frdLKI aTrJ non<ompllarKe wlh laws and règulations central lo the tr8dlNJ activities of the charity. This sssossment has been based upon a substantlve lesting approach lo key identified risk arèas. princlpally being revenu8 recognition and the threat of overyide of controls by management. No Suspect f raud, breach or other non- ompliance with urKlertylry laws and regulations has been Identlf led durfNJ the sample testiryJ undertaken during the process arKI no such Issues have been raised by the board of InJ$t&s or management pOr to maklng INS assessment. A full review of available board mlnutes. and other supportiro third paty documentation ere available, has been urKlert8ken and no items have cometo our attention which quITe to b8 raportgd to the user of financial statemenls. The charity has strong inl8mal controls and our audit tesliro has indicat8d no irtstances of managerial ovgryide of controls, through the lesling of joumal entries and oth8r adjustments forappropriateness. No transactions have been identified as being made outside the r#Jnnal course of business from the Kjrk wg have perfomed in each key risk area of thè audit. The trustees and otr key lo&il officers are Infomied management and as such they make regular rèviews lo ensure tha company is compliant In all instsnces. A fvrther description of our resFonsibilities for the alt of the financial ststements is located on the Financial Rewrbng Counal's website at www.frc.or .uk auditorsres sibilf(ies. This description forrn5 Part of our Rem of the Irttjeperthrt AltOrS. Opinion on other matter prescribed by the companies Act 2006 In our OFiDion the information given In Ihe Rep)rt of the Trtee5 for the financkl year for which lthe finanaal statements are prepared Is conslstent wrfth the flnancial statements Use of our report Thls rewrt Is made solely to tre dwrttsble company's memLws, as a body, in accordance wlth Chapter 3 of Part 16 of Its Companies Act 2c. Our audlt work has ken urKlertaken so that we mlght stste to the

REPORT OF THE INDEPENDENf AIJDITOBS TO THE TRusfEES OF CARERS IN BEDFORDSHIRE dwritable company's members lJw)se matter5 we are requlred to stste to ihem In an altOrS, rewrt and for no otrer purpose. To the fvllest extent pemirtied by law, we th mt 3pt or assume re5porsibillty tD anycre oltsr than the charitable company and the charltstAe compary's members as a IW, for our alIt work, for this rewr¢ or f(r the opinr we have formed. Mithael GraNJe BA (Hons) FC4 (serOr Ststtrtory Alhditor) and on behaw of Keens Shay Keens LImd Chartered Accountants & Registered ALklitors 2nd Floor Exchange BuildirKJ 16 St Cuthberts Street Bedford Be(Ifordshire MK40 3JG Date".

CARERS IN BEDFORDSHIRE STATEMENT OF FINANCIAL AcrivmES (INCLUDING INCOME AND EXPENDITURE Accourir) FOR THE YEAR ENDED 31 MARCH 2021 Year Ended Year Ende 31.3.21 31.3.20 Totsl Totsl Unrestrlrted Designated Reltrfrted Funds Fund$ Fd8 Income from: Donations, legacie5 and other Income Recognition of capital deferr&J grants Investsnents Charitable acUvStles 20,328 1,653 2¥981 45A27 371 36,698 789,921 371 ¥257,644 431,024 1,169,975 TOTAL INCOME 57,397 79¥574 434024 1,279,996 1,216,402 Expendiknre on: charilab aCtive5 21,433 806,382 392,623 1,220A38 1,316.932 TOTAL EXPENDmiRE 21,433 806,382 392,623 ¥220rt38 1,316,932 INCOME/(EXPENDITURE) 35,965 {14,808) 38,401 (l(KJ,530) Total fvnds brought forward 118,231 158,866 3,817 280,914 381,444 TOTAL FUNDS CARRIED FORWARD 154,196 144,058 42.218 340072 280,914 All transaL1lcS durlThJ the year are derNed from continuing achlueS.

CARERS IN BEDFORDSHIRE BALANCE SHEEr AT 31sr MARCH 2021 Company Number: 07141>432 (Eryland and Wales) 2021 Total funds 2020 Totsl Funts Unrestricted and Restrirted de$lgnated funds funds TangiNe assets 16,803 6,154 21957 Debb)rs Cash at bank and in l¥and 77,201 359,714 77,201 55l713 7¥576 364,578 191,999 436,915 191,999 628,914 436,154 CREDrroRS Amounts fallirtsj due wlthin C year 155h64 155,935 31¥399 163,134 NEf CURRENT ASSETS 28¥451 36,064 317.515 273,020 TOTAL ASSEfs CURREKr LIABILrriES 294254 41218 340,472 280,914 NEf ASSErs 298 254 L 3L472 FUNDS UnstrIcted furKIs Designated fvnds Restricted thjs 154,196 11¢231 144,058 866 4¥218 17 TOTAL FUNDS These financial ststements have ken prepared In accordan wth the special provisions applIcate to companies subject to the small companies, reglme. financial ststements were approved try the Board of Trtee5 on 2Th Augtst 2021 and were signed on its behalf by: e7-3.2o/L P Taverner- Chalr 10

CARERS IN BEDFORDSHIRE STATEMEpif OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021 Totsl Funds 20201 2019120 Cash Flows from operating artlvltles Net Cash flows provided from 0ratirj adiyths 207.896 (iio,000) Cash Flows from Investlry actlvltles Purchase of flxed assets Change In ta5h in the year (20,761) (5,883) 187,135 (115,850) Cash at the teglnnlr¥J of ihe year 364578 480,428 Cash at the end of the year 55¥713 364,578 RECONCIUATION OF NEf INCOME TO NEf CASH FLOW FROM OPERATING ACTIVItIES Net incoming/((tgng} resJrc&fj for the year, as per the Statemert of Finanaèl kbwtie5 Adjustments for Depreaation charge (IrKrease)deuease in debtors Increase(decrease) in creditors 59,558 (100,529) 5,698 (5.625) 148.265 2,859 (20,915) 8.615 Net Cash flows wovided from operatiNJ aCtiVeS 207

CARERS IN BEDFORDSHIRE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021 ACCOUNTING POUCXES Basis of accountl financial statements have been wepared In accordance wth AccountirKJ and ReFrfXtlrKJ by iJbariiTe5.' Ststement of Recommended Practice applicable to cl¥arib'es preparlng their accounts In accordan wtth the Financial Rep)iting Stsndard applicable in the UK and Republlc of IrelaTh (FRS102) {effeciive l January 2019) aTrJ the C(xnpans Act 2006. The company meets the definOn of a publlc knefft entlty under FRS102. Assets and Ilabllrbes are in1ila1 recognlsed at historlcal cost or transaclion value lesS t)therwise ststed in relevant accountlng policy rK)te. Duri the year, Ihe global ealU} crisi5 (aused by Coronavirus (COVID-19) ha5 had a sigrificant impact on all tIneSSes. The Trusiees has assessed the tential impact of this uncertain situaty.on on the Charty and has wt in contingew plan5 in order to mltigate wafive effetts of any period of int£rrupted tradlThJ, whith will the Charity to Contin a5 a goirrfJ concern. TFE review of the financial F#JSition, reserves levels and fUtyJ plans gives Trustees confiderKe that u chèrlty remalrs a going Ccrn for the foreseea14e fUre. Inco All incoming reJrces are Included txt the Ststement of Flnanclal Acknvfaes when the tttarity is legalty entided to the irKome aThJ the amrAJnt can te quantified wlth reasonable accuracy. TF followlrKJ specific policEs are applied to partlcular categories of irOMe. Voluntary irttime is recewed by way of grants, donatiC5 and glfts and Is included In full In lthe Ststement of Financval Activities when recgvable. Grants are recogni5ed in full In the ststement of Finala1 Activjties in the year in which ttw are reCeivate TIE value of services wovlded by volunteers has not been IrKluded In these accounts. Investrnent irKome Is Induded wn recelvable. Incomiry reSr from charitatle actlvities are accoLrted for when earned. Expen(fire Expendire is reco3nised on an accruais basis. ErltUre includes aIbutab1e VAT, whlch cannot LE recovered, aThJ is reFQrted as part of the eypendiiure to which it relates. Charltsble ewerKlityre comprises of tIN)se costs incurred by the drIty In the delwery of fs attivities and services for its nefioaries. It IludeS both costs that can be allooted directy to SLKh activities and those costs of an irmlirett nattre nS5Ory to SUPFQrt them. Allocation and apportlonment of Costs that can attribute to a SFecific activlty or reseNe are dlredjy alknted wthln the Ststement of Finandal Athiites. Allocaljons of overheads tr) Indidual funds are based a tNJJget which is set at the commencement of each contract peric*l. 12

CAREILS IN BEDFORDSHIRE NOTES TO THE FINANCIAL sfATEMEKfs - COPUINUED FOR THE YEAR ENDED 31ST MARCH 2021 ACCOUNTING POUCIES - continued Tanglble fixed assets Depreciation Is provlded at the followiry annual rate5 in order b) write off each a55et over Ifs estimated useful life. Office equipmenvfvmthre Computer equipment - 25% on cost -25% on ccGt Fixed assets are stated at C05t le55 accumulated depredaljon. Mlrw addlticrfLS of less than £4TrJ are not (apitalis. Taxallon The charlty Is exempt from cOrratiOn tax on Its tharltsble aciwities. F1 attounting Unrestricted fijnds can be used in acC¢Kdan with the Charble objectives at ts d[scretiC cl the trustees. Destgnated funds can be used in accordance with the dk4ritsble (JbVes uThler u)ntracted servlces or speallc prthjrammes desigThated try the trustee5. Re5tr1cted fijnds orly be used for partlcular reStrted wrkJ)ses within tr* eets of tharty. Further explanation of nare and wrpose of each fund ts irKluded in the notes tD the flnarthl ststements. DONATIONS LEGACIES AND OTHER INCOME Year Ended 31.3.21 Year Ended 31.3.20 Membership income Donations, fvndraisiThJ and legacles 2¥981 24981 45,827 45,827 The types of membership were consdidated into rme at the Anrnwl General Meeting he In Novemter 2016. All memters Ml roy the subscriptiors (if ary) that the Board decides from time to time. The Board may fix differing rates fty sut6criptions for different members categories of members. At present no membership substripts.on is set. GRArirs RECEIVED FOR CAprrAL EXPENDrruRE Grants can be received to assist the pUrdSe of fixed a55ets. Tse are shown in balance sheet as Deferred Captal Grant Received In rte 10. Thls balance is wrltten L%gck to the IrKome and Eyndibjre account in li wth the assets, depreciable life. 13

CARERS IN BEDFORDSHIRE NOTES TO THE FINANCIAL sfATEMENTS - CONTINUED FOR THE YEAR EfiDED 315r MARCH 2021 NVEsfMENT INCOME Year Ended Year Ended 31.3.21 31.3.20 Bank Interest receivable 371 6Crf) NET INCOME These are ststed afr th4rging: Year Ended Year Ended 31.3.21 31.120 Atyjitors, remuneration Depreclatlon - owned assets 3,720 2.762 TRusfEES' REMUNERATION AND BENEFrrs There were no tru5tRe5' remunerdticffl or other trEnefits for Ihe year ended 31st Marth 2021, nor for the year eThled 31st March 2020. Trustees. Expenses Some trustees rfve reimbursement travel expensts irKurred on behalf of the charity tctslllng £99 (2020 - £7fA} iwt the trustees gave thls back to tt* charity as a thnatlon. STAFF cosrs Year Ended Year Ended 31.3.21 31.3.20 Wages and salaries S)ual securfty costs lThr pension costs Totsl stsff costs 741,105 52,168 16,014 809,287 752,044 50,941 10,539 813,524 Training and DBS ChkS Totsl human resources costs 6,307 812 212 The average mcrfthly number of employee5 durirvJ ihe year was 39 (2020: 36) No employees, emoluments exceeded É60,000 dUr1r rrent or fv rfod. Key management remuneratlon The totrl employee remuneraOon of the key management persmnel, rdenufied members of the Carers in Bedfordshlre Leadership Team arKI other employees having aUtIrty aThJ resFL)nsiknlity plannlng, dlrectir•J and controlllrrfj the actfvlties cl the tharity were £95,577 {2020: £79,IM6). 14

CARERS IN BEDFORDSHIRE NOTES TO THE FINANCIAL sfATEMENTS - CONTINUED FOR THE YEAR ENDED 31sr MARCH 2021 TANGIBLE FIXED ASSErs Offi¢el Comwter Furnitiffe equlpment Totsls COST At 1st Aprll 2020 Addition5 At 315t March 2021 26,032 1726 28,758 39,869 65,901 20,761 86,662 57,904 DEPRECIATION At 1st April 2020 Charge for year At 31st March 2021 24032 350 31,975 58,OC17 NEf BOOK VAWE At 31st March 2021 376 20,581 21957 At 31st March 2020 DEBTOR5: AMoup¥fs FALUNG DUE wmiIN ONE YEAR 2021 2020 Trade dettors Prepayments er debtrKs 45,964 30,237 Looo 77 37.206 33.370 1,000 IIL CREDtroRS: AMOUNTS FALLING DUE wrrHIN ONE YEAR 2021 2020 Trade creditors Taxation arKI social securlty Carer5 breaks awarded rM)t yet ctalmed 6,636 14.162 129,846 11,560 11,975 100,611 Deferred capilal grants Other credtys and accruals 95,010 65,745 311 4,750 34,238 11. RELATED PAirrY DISCLOSURES re were no reiated party tran5aLtions In the year b) 31 March 2021 (2020: £1). 15

CARERS IN BEDFORD&IIRE NOTES TO THE FINANCIAL sfATEMENTS - CONfiNUED FOR THE YEAR ENDED 31 MARCH 2021 IZ CAprrAL The compary has share caF4ts1. The type5 of membershlp were consolldated into at tt Annual General Meeting held In November 2016. maximum nUMr of members Is 200. Each member of the Charty undertakes that, If the Charrty is wound up while are a member, or withln one year after they ase to be a member, they will contriixjte a sum not exceedirKJ £1 to trE assets of the Charty for.. payment of the debts and liabilitie5 of the Charrty contracted tefore they ase to a memtser; and payment of costs, charyes and expenses viinthTrJ up Honorary Life memr$ are member5 trArt are exempt from subscription d7arges if set. All members must pay the 5ubscriVJ'ons (If any) that the Board decides from time to Ome. The Board may flx differlng rates for subscriptiors for dtfferent members or categorles cl members. At present Th) membership subscription is set. Memters ar* Honorary Lrfe Members have vobng rrghts at the AGM. There were 47 {2020: 49) members arKI O IM)norary life members as at 31 March 2021 (2020: 0). 13. OPERATING LEASE COMMrrMENTS The followiThJ operating lease payments are CLwnmitted to be paid 2021 2020 Expiring.. Within one year Btheen one and five years 26,790 96.667 40,785 16

CARERS IN BEDFORDSHIRE NOTES TO THE FINANCIAL STATEmEPs - CONTINUED FOR THE YEAR ENDED 31sr MARCH 2021 I& MOVEMEpif IN FUNDS Incoming RÈsources Resources expended Surplus/(dd&) for ear 412020 Trdnsfe 31 03 2021 RESTr]ED FUNDS Bedford Carers Lounge- BEC 442 45,137 H,064 1,073 1,515 car9 Gronts 3,302 (1,698) 220,000 16.729 189,307 15,031 30,693 1,698 33,995 FlarpurTrust Luton and tnSble car$ Lothge- CBC andLBC 168 51.105 51,816 829 (711) (829) {543) Support (knups Young carer peer merttorirvJ-thlklren in Need 829 484 290 28,188 31,892 14,631 7,500 6,924 5,944 2.974 28,672 34,782 14,005 6.150 1,197 3,796 2.974 (484) (2.890) 626 Volunteerfng Lottery Cort Funding BLCF Beds coronaruS Emergency Fund BLCF Coronavinjs Programme Mental Health Fund -young Pecp CIN PA)oster {2,600) 626 1,350 5,727 2,148 1.350 5.727 2,148 Sub totsl 3,817 431,024 392,623 38AOI 41218 DESIGMATED FUNDS Ext•nal desionation Carers Café 150 86,963 85,225 5,292 41,098 404,906 130,080 20,262 83,321 1,738 (5.292) 2.218 30,671 {18,269) 1614) 10.938 1.888 Carers di5countcard and on Ilne sukwort Carsupport{deMva) Carer5UPPOrt (all carertypes) Dementia S8vices 5,292 (L.980} (7.4351 27,292 175 43.316 435.576 111.811 19,649 94,259 238 23,235 9,023 {438) 10,938 Slbllng support Workshops, Eduotbn and (>oups 23,494 791,574 770,184 21,391 44.884 135,372 36.198 136.198) 99,174 Sub totsl 158,866 118,231 791,574 57.398 806.382 21,432 {14.807) 35,965 144,058 uNRE5TRIED FUNDS 0.00 GrandT¢)tsl 280,914 1,279.996 1,220.437 59,559 340,472

CARERS IN BEDFORDSHIRE NOTES TO THE FINANCIAL sfATEMErirs - CONTINUED FOR THE YEAR ENDED 31st MARCH 2021 I& MOVEMENT IN FUNDS- conilnued Bedford Careys Louw - BBC Fundlro recefved frorn Bedford Borough CCNJril to open and run a Carers Advi aThJ Inforniation Centre within Bedford Ho51 (Swth Wing) FundiThJ received urxler contratt to allow the award of grants dirert to carers whose etTh)tional andlor physlcal wenbeing has Lwn adversely affetta by their carlng role FLrKlirYJ receNed from Central Bedfordshlre Ccmjncll and Luton Borough Council to open and run a Carers Adv and Infcymation Centre wthin The Luton & DunstaNe Ho¥)itsl Funding reiVed from Chlldren in Need to complement tur$ within the carer suppM)rt contrart to Identlfy supwrt y¢xng carers as peer mentors to support cthers, In school and 0r contexts B&Jford BOrh Cwncil have provided ling to employ a Volunteer Coordlnator to wjentify and suppyt the development of volunteerirvj FundirffJ recelved from tt Harpur Trust b) COmeMent funds wthin the carer support contract to estsbli5h a volunteer-led 'earty respo, Servi dellveriThJ tlmely support to carers whose need5 can be met thr(gh Irftirmation or someone kn tslk to. Weekend arbj weekday café servke fvr carers, individuals wlth care needs and fami FurKlirYJ r1Ved tD estsblish and dellver a carers dlscount card to reward carers for ttEir servkes, and to develop tsrgebj onlfjr Information A range of servlces Including identlfying and coordinating a team of volunteer dementia trfrienders, and running a weekly group for corers arwj Feople with dementia in Bedford, ttE Carets Rest. We are fijnded urKler contratt ty Central Bedfordshire COUKII, Bedford Bor(xhJh Cwncll aTrJ the BCCG actlng tofftr to offer carers SLPPOrt Servi on thelr LEhalf We are fvnded urKler ccntract by Central Bedfordshlre Council, Bedford Borough cour11 and the BCCG actlng tther to offer SUPFQrt services to rE0p affected by merrK)ry loss or dementia and 1r carers. Carers Grants Luton and Dunstable Carers Lounge - CBC and LBC Young carer peer mentoring - Children in Need Volunteering Harpw Trust Carers Café Carers dlscount card and on line support Carer support (dementla) Carer sw¥port (all orer types) Demenlla S•rvk*s

sibli support We are fvnded under c£ffitratt by Central Bedfordshire Counal, Bedford Borough Councfil and the BCCG atting together to offer SUkP)rt servkes to young pecyle caring for, arWor affected by tre illness or disability of a sibllng. Funding from Bedford and Luton Community FOulat)n for a pjstsl malllro to carers, aOJltlorkBI UrS ftr Support Workers, a s[al medla conStsnt and laptops for staff working frcffi home Funding from B&Jford al LLton Community Foundation aliowed us io provide Laptops for stsff who were working from ho FurKllrvJ provided by Bedford and Luton Community Fund and &Jn Readers, Furnl allows us to offer free counselllng to yOLng carers and youro aduFt carers Addibonal fijnding from Chihjren In Need for onllne mIng grwp5 and postsl mailings to young carers Legacies are received from individuals ¥vho gift MoeS to Carers in Bedfordshire in their wills. The Board of TrLStees then determine IM)w these fiJnd5 can be effectively spert allctate specific amounts to projects withln this knj. BLCF- Bedford$hire Enwryency Coronavirus Fund BLCF NEf Coronavints Programme Mental Health Fw For Young People CNldren in Need Booster Grart Legacy 19

CARERS IN BEDFORDSHIRE DEfAILED STATEME1 OF FINANCUL AcnvrrIES FOR THE YEAR ENDED 31sr MARCH 2021 31J.21 31.120 INCOME Donations And FUraIsINj Contract Income Grant Release Membership ConlrlbutSons Recelved Investrnent Income (Xher lrtome 21,981 1,248,105 45,827 1,145,775 8,928 371 611 ¥279,996 23,151 600 EXPENDMIRE PrcMJramme Dlrect Costs HaN Hlre Rent Rates TaS Vehicfe Hire Travel Electrldty Gas Water Prfnung 227,444 310,454 12,465 44,107 2,859 1,375 13,107 2,698 60,399 274 1,701 757 565 21,974 8,S28 25,4n 526 25,378 402 28,413 Teleph)ne Stsljonery Computer Office MaintenarKe Repalrs CknniTrJ Fuel 22,051 21,863 131 950 241 3,360 9Jndry Offlce Eypenses Irtsuran Refreshments Bank Charges Salaries Wages and TempJNary Stsff Stsff Training Per6ions Stsff Check5 Legal Audit & AccountsKy Professlonal Recruilmert Expenses Depreciats'on 10,030 4,888 262 1,032 793,273 1,975 16,014 950 2,160 3,733 3,826 655 5,698 22V37 1,747 8,508 394 802,985 5,169 10,539 1,138 1,710 2,775 492 620 2,859 ¥316,931 59,559 (100,529) 20

4 &8 li 12-19 20 SeeAnnual Reviewfora summaryof achievementand performance in 202012021