# ## ||Contents|Contents|||| |---|---|---|---|---|---| |1|Introduction.||||| |2|Legal and Administrative||Information||| |3|Introduction
by the Chair||||| |4|Objectives, Structure and||Governance. .||„4| ||4.1|Overview and Objectives ofECT.|||.........4| ||4.2|Trustees and their appointment.|||5| ||4.3|Statement ofTrustees'|responsibilities|..|,„„6| ||4.4|Governance ..|||..7| ||4.5|Statement ofPublic benefit|||.........8| ||4.6|Diversity
and Inclusion.|.||.........9| ||4.7|ECTsubsidiaries. .|||...,9| ||4.8|Connected charities &|related parties.|.|,...,...10| ||4.9|Environment.|||........10| ||4.10|Supply Chain Management.|||........11| |5|Activities.||||| ||5.1|Transport for Individuals.|||| ||5.2|Group Transport.|||| ||5.3|Community
Bus|||...12| ||5.4|Training ..|||...12| ||5.5|Volunteering.|||...12| |6|Income generation
and investment.||||..„,12| ||6.1|Community
transport.|||.....12| ||6.2|Public sector procurement.|||12| ||6.3|Special Events.|||| ||6.4|Fundraising.|||.....13| ||6.5|Donations.|||....13| ||6.6|Vehicle Investment. .|||14| ||6.7|Covid 19Pandemic|||„,14| |7|2020/21 Activities Report.||||....15| ||7.1|Staff and Management|Team.||.....15| ||7.2|Activity and Outcomes|During Covid..||.....15| ||7.3|Achievements
and Performance ..|||..18| ||7.4|Performance
Measurement.|||.....20| ||7.5|Section 19/22 permits|.||....21| ||7.6|Looking forward ..|||.....22| ||7.7|Financial Review for the year ending 31March 2021|||„,23| |8|Social Value Created
in 2020/21||||.26| |9|Independent
Auditor's
report to the members of Ealing Community||||Transport. ..........29| |10 Charity and group financial|||statements||| |Consolidated|statement offinancial activities..|34| |---|---|---| |Group and charity balance sheet.||35| |Consolidated|statement ofcash flows.|36| |Notes tothe|financial Statements.|37| ## ## ## |Trustees /|Directors|||P. O'Keeffe (Chair)|| |---|---|---|---|---|---| |||||P.Creasey|| |||||S.Krishna|| |||||C. Tilleray|| |||||D.Tinnion|| |||||T.West|| |||||H. Sana (appointed 5.10.2020)|| |Chief Executive||||John Chesters|| |Registered|Office|||Greenford
Depot|| |||||Greenford
Road|| |||||Greenford|| |||||Middlesex
U86 9AP|| |||||Telephone: 02088133210|| |||||www. ectcharity. co.uk|| |Company|registration||number|07211806(England and Wales)|| |Charity registration||number||1135354|| |Auditor||||Buzzacott
LLP|| |||||130Wood Street|| |||||London
EC2V 6DL|| |Banker||||National Westminster|Bank| |||||440 Strand|| |||||London WC2R OQS|| |Solicitors||||Bates Wells|| |||||10Queen Street Place|| |||||London
EC4R 1BE|| |||||Russell-Cooke
LLP|| |||||2 Putney
Hill|| |||||London SW15 6AB|| |||||AN Law|| |||||Warnford
Court|| |||||29Throgmorton
Street|| |||||London
EC2N 2AT|| |||||BDBPitmans
LLP|| |||||50 Broadway|| |||||London SW1H OBL|| ## ## ## ## ## ## ## ## ## ## ## ## ||||appointments
are not missed,
and
GP home
visits
are|| |---|---|---|---|---| ||||reduced.|| |Increased|level||Social trips —we provide
journeys
which
have the main|6111,957| |ofsocial|||purpose of enabling
people to get together
and meet one|| |interaction|||another
for
outings
and
activities.
This
includes
the|| ||||journeys
we
provide
for the purpose
of leisure,
sport,|| ||||education,
shopping,
health,
and
other
trips
where|| ||||secondary
social interaction
will also take place.|| |Improved|||We
provide
access
to
cost-effective,
affordable,
and|622,616| |affordability||of|accessible group transport
services for community
groups|| |accessto|group||and organisations
to enable them to pursue
a wide range|| |activities|||ofactivities.|| |increased|||We involve
volunteer
Trustees
in the governance
of the|65,267| |volunteering|||charity,
which includes specialist knowledge.
This provides|| ||||capacity
and
skills
that
we
value
and
benefits
the|| ||||volunteers
themselves
and the wider community.|| |Improved|skills||Our
staff
and
volunteers
receive
a
range
of training|68,342| ||||including
MiDAS for drivers,
PATS for passenger
assistants|| ||||and First Aid. This enhances our levels ofcustomer care and|| ||||wellbeing
and
benefits
other
road
users
and
the|| ||||community
as a whole.|| |Improved|||The general
health
of many
of our
regular
older
and|644,048| |wellbeing|||disabled
passengers'
benefits from their using the service.|| ||||The ability to get out and about brings
both physical
and|| ||||mental
health
benefits,
reduces
loneliness
and
leads to|| ||||reduced
longer term health care costs.|| |Total soci|al|value|ofour services|6271,120| ## ## ## ## ## ## ## ## ## ## ## ## ## |||||||Total|Total| |---|---|---|---|---|---|---|---| |||||||funds|funds| ||||||Nate|2021|2020f| |Income and expenditure|||||||| |Income from|||||||| |Grants and donations||||||376,515|504| |Charitable
activities||||||4,745,187|5,019,771| |Investments||||||21,106|26,681| |Other income||||||2,146|5,920| |Total income||||||5,144,954|5,052,876| |Expenditure
on|||||||| |Chari tab
Ieactivities||||||4,927,188|5,294,400| |Total expenditure||||||4,927,188|5,294,400| |Net income (expenditure)|before||inuestment|gains||217,766|(242,524)| |Net surplus (loss) on investments|||||||| |Surplus on disposal ofsubsidiary|||company||||443,846| |Net Income and net movement||in funds||||217,766|202,322| |Fund balances at 1April 2020||||||3,470,973|3,268,651| |Fund balances at 31March 2021||||||3,688,739|3,470,973| ## |||||||Group||Charhy|| |---|---|---|---|---|---|---|---|---|---| ||||||Note|2021|2020|2021|2020| |||||||6|6|E|6| |Fixed Assets|||||||||| |Tangible assets|||||8|1,019,447|1,147,863|990,157|1,094,S17| |Investment|property||||9|400,000|400,000||| |Investments||in subsidiaries|||10||||| |Current Assets||||||1419447|1,547,S63|990161|1.,094,821| |Debtors||||||900,898|1,146252|1,189,124|999,854| |Cash at bank||and in||hand||gfgSSP85|1,607,623|1,028,351|670,123| |||||||2,969,233|2,753,875|2,217,475|1,669,977| |Creditors: amounts|||falling due within one year||12|)308262)|(433018)|(187,672)|(317,974)| |Net current|assets||||||||| |Total assets|less current liabSltles|||||4,080,418|3,863,722|3,019,964|2,446,824| |Provision for||liabilities||and charges|||||| |Net assets||||||3,688,739|3,470,373|3IG.9964|2 633745| |Represented||by:|||||||| |Unrestricted||Funds|||||||| |General
funds||||||3,466,725|3,182,188|2,797,950|2,158,039| |Designated|funds||||14|222,014|288,785|222,014|288,785| |Totalcharity||funds||||3,688,739|3,470,973|3,019,964|2,446,824| ## ## |Net cash (used In) provided
by operating|Net cash (used In) provided
by operating|Net cash (used In) provided
by operating|activities|activities|Note|2021
9|2020
E| |---|---|---|---|---|---|---|---| ||~et cash provided
by operating
activities|||||857,333|346,095| ||~et cash (used mj provided
by investing|||activities||(297,796)|(606,294)| ||Net cash
used
in financing
activities|||||(98,825)|(275,177)| ||(Decrease) increase
in cash and cash equivalents|||||460,712|(595,216)| ||Cash and cash equivalents
at|1April||||1.,607,623|2,142839| ||Cash and cash equivalents
at|31March||||2,068,335|1,607,629| |Notes tothe consolidated
statement||ofcash flows for the year ended 31March 2021|||||| |||||||2021|2020| |A|Net cash provided
by operating
activities|||||E|9| ||Net expenditures
forthe reporting||period (as per the statement of financial activities)|||217,766|202,322| ||Adjustments
for:||||||| ||Depreciation
charge|||||448,791|507,726| ||Surplus on disposal offixed assets|||||(1,473)|(1,514)| ||Amounts
due on disposal of|subsidiary|||||(443,846)| ||Interest and rents receivable|from|investment|||(21,106)|(26,681)| ||Interest payable|||||936|10,3\2| ||Decrease in provision for liabilities||and charges|||(1,070)|| ||Decrease/(increase)
in debtors|||||245,353|(315,979)| ||IDecrease)/increase
in creditors|||||(31,864)|419,755| ||Net cash provided
by operating
activities|||||857,333|346,095| |8|Investing|||||2021
6|2020f| ||Interest received|||||284|6,891| ||Investment
Income received|||||20,$22|19,950| ||Payments to acquire tangible|fixed|assets|||(320,375)|(694,329)| ||Cash received on disposal of|subsidiary|||||| ||Cash received on disposal of|fixed|asset|||1,473|1,514| ||Net cash provided
by Investing
activities|||||(297,796)|(606134)| |||||||2021|2020| ||Financing|||||6|E| ||Repayments
offinance lease|obligations||||(98,825)|(275,177)| |Analysis ofnet debt|||||||| ||||||2020|Cash Rows|2021| ||||||6||| ||Long term borrowings||||||| ||Short term borrowings||||340,128|(31,866)|308,262| ||Lease liabilities||||97,$89|(97,$89)|| ||Totalliabilities||||438,017|(129,755)|308,262| ||Cash
ILcash equivalents||||(1,607,623)|(460,712)|(2068~)| ||Iotal net debt||||(1,169,606)|(590,467)|(1,760,073)| ## ## |1|Accounting
Policies («ontinued)|||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |1.6|Income )continued)|||||||||||||||| ||Interest on funds held on deposit is included
when receivable||and the amount can be measured||reliably||by the charity; this is normally||||||||upon|| ||notification ofthe interest
paid or payable
by the bank.|||||||||||||||| ||Rent receivable
and related service income are recognised
as||the services are delivered.|||||||||||||| |1.2|Expenditure
and the basis ofapportioning
costs|||||||||||||||| ||liabilities are recognised
as expenditure
as soon|as there is a|legal or constructive
obligation
committing||||the Group|to|that expenditure,|||||||it is| ||probable
that settlement
will be required
and the amount of||the obligation
can be measured|reliably.||||||||||||| ||Expenditure
is included
within
the statement of|fmancial
activities
on an accruals basis and includes||||any|attributable|VAT which|||cannot||||be|| ||recovered.
Expenditure
comprises the following:|||||||||||||||| ||a. The cost ofraising funds relates|to the cost of managing
the investment
property
held by a subsidiary|||||||company.|||||||| ||b. The cost ofcharitable
activities comprises expenditure
on the group's
primary||||charitable||purposes|as|described||in||the|Trustees'||| ||report.|||||||||||||||| ||The majority
ofcosts are directly
attrib
u
tab Ie to|specific activities.||||||||||||||| ||Administrative
costs which cannot be attributed|directly to a|particular
activity are treated as|support costs and are||||ag attributed||||to charitable||||| ||activities and any other indirect costs, includmg|governance,|as any apportionment
would be|immaterial.||||||||||||| |1.8|Tangible Fhed Assets|||||||||||||||| ||Ag assets with an expected useful life of more than one year||and a value greater than E300are||capitalised. The assets||||are stated|||at cost||||less| ||depreciation.|||||||||||||||| ||Depreciation
is provided
at rates equivalent to the anticipated||life ofthe asset. The rates of depreciation||||are based|upon||the straight||||line||| ||method and are as follows.|||||||||||||||| ||Office Equipment|-between
20N and 33%||||||||||||||| ||Vehicles|- between
10N and 33SI||||||||||||||| ||Leasehold
Improvements|-20SI||||||||||||||| |1.9|Investment
Property|||||||||||||||| ||Properties
held for investment
purposes are incuded
in these accounts at open market value.||||The valuation
has been||||determined||||by|the||| ||Trustees with professional
assistance.
Gains and losses are added to the surplus
or loss in the||||year|in which they arise.||||||||||| |1.10|Leased Assets|||||||||||||||| ||Awets obtained
under finance lease contracts are cap italised||as tangible assets and are depreoated|||over the expected useful life.|||||||Finance|||| ||leases are those where ag the benefits or risks ofownership||are assumed
by the charity or company|||using the asset.||||||||||| ||These obligations are included
within creditors,|net of future|finance charges. The finance element|||ofthe payment||is|charged to|||the statement||||| ||offinancial
activities at the time of payment
and|is a monthly|charge, based on the outstanding||capital for the period||||of|the lease.||||||| ||Ag other leases are regarded
as operating leases|and the payments
made against them are charged||||to the statement|||offinanoal|||activity||||on a| ||straight
line basis over the lease term.|||||||||||||||| |1.11|Debtors|||||||||||||||| ||Debtors are recognised at their settlement
amount,
less any||provision for non-recoverability.||Prepayments
are valued at the amount||||||||||prepaid.|| ||They have been discounted
to the present value|ofthe future cash receipt where such discounting||||is material.||||||||||| |1.12|Cash at bank and in hand|||||||||||||||| ||Cash at bank and in hand represents
such accounts
and instruments
that are available on demand|||||or have a maturity|||of|less than||three||||months.| |1.13|Pensions|||||||||||||||| ||During the year the charity contributed
to two defined contribution
schemes, with contributions
recognised as an|||||||expense
in the period||||||||in which| ||they were incurred.|||||||||||||||| |1.14|Creditors and provisions|||||||||||||||| ||Creditors and provisions
are recognised
when there is an obligation
at the balance sheet date||||as a|result|of a past event|||and it is||probable that a||||| ||transfer ofeconomic benefit will be required
in|settlement,
and the amount ofthe settlement|||can|be estimated
reliably.||||Creditors|||and|||| ||provisions are recognised at the amount the charity anticipated
it will pay to settle the debt.|||They||have|been discounted|||to the|present|||||value of| ||the future cash payment
where such discounting|is materia.||||||||||||||| ## |Grants an|d|donations||||||| |---|---|---|---|---|---|---|---|---| ||||||||Total funds|Totalfunds| ||||||||2021|2020| ||||||||E|6| |COVID lob|Retention Scheme grants||||||371,170|| |Donetioris|||||||5,345|504| ||||||||376,515|504| |Income from charitable|||activities|||||| ||||||||Totalfunds|7otolfunds| ||||||||2021|2020| ||||||||6|E| |Community||Transport|||||4,742,845|5,005,178| |Training|||||||792|6,537| |Other|||||||1,550|8,056| ||||||||4,745,187|5,019,772| |Expenditure||||||||| ||||||Direct|Other|Support|Total| ||||||staffcosts|direct costs|costs|| |||||||||2021| |||||||||6| |Charitable|activities|||||||| |Community||Transport|||2,756,234|1,615,685|536,150|4,908,069| |Training and other|||||18,919|200||19,119| ||||||2,775,153|1,615,885|536,150|4,927,1$$| ||||||Direct|Other|Support|Total| ||||||staff costs|dil act cocle|COSh'|| |||||||||2020| |||||||||E| |Charitable|activities|||||||| |Community||Transport|||2,720,947|2,934,398|610,182|5,265,527| |Training end other|||||29,799|9,074||28,873| ||||||2,740,746|2,943+72|610,182|5,294,400| |||||||Stuf|Other|Totalsupport| |Analysis ofsupport costs||||||costs|costs|costs| |||||||||2021| |||||||6||6| |Management||and administration||staff||200,912||200,912| |Governance||Costs||||29,013|30,305|59y318| |Premises costs|||||||111,492|111,492| |Office costs|||||||83,028|$3,028| |Professional||and legal fees|||||50,253|50,253| |Other costs|||||||31147|31147| |||||||229,925|306,225|536,150| ## |Analysis
ofsupport|Analysis
ofsupport|costs|(continued)|(continued)|||||| |---|---|---|---|---|---|---|---|---|---| ||||||||staff|Other|Totolsupport| ||||||||costs|costs|costs| ||||||||||2020| ||||||||E||6| |Monogemen
Governance|tend
Costs|administration||stuf|||224,205
37,548|28,646|224,205
66,194| |Premises costs||||||||107,830|107,830| |Office costs||||||||102,123|102,123| |Professional|ond legolfees|||||||64,851|64,851| |0therc os ts||||||||44,979|44,979| ||||||||261,753|348,429|610,182| |The basis of|apportionment||ofsupport costs is set out in the||accounting|policies.|||| |Staff costs|||||||||| |||||||||2021|2020| |||||||||6|E| |Wages and salaries||||||||2,763,735|2,744,846| |Social security||||||||162,256|177,382| |Pension costs||||||||73,924|72,227| |||||||||2,999,915|2,994,455| |Restructuring|costs|||||||2,461|5,725| |||||||||3,002,396|3,000,180| |The number|ofemployees||who|earned 560 000 per annum|or more (including||taxable benefits, but excluding|employer
pension|contributions),| |during the year was as follows:|||||||||| |||||||||2021|2020| |||||||||Number|Number| ## |Surplus fro|m|disposal ofsubsidiary
company||| |---|---|---|---|---| ||||2021|2020| |Release of|deferred
consideration|||999,945| |Costs incurred||to date|(1,070)|(163,350)| |Movement|in|provision for future liabilities||| |||||443,846| ## |||||||||2021|2020| |---|---|---|---|---|---|---|---|---|---| ||This isstated after charging||(crediting)|||||6|6| ||Depreciation ofowned|assets||||||291,426|236,200| ||Depreciation
ofleased assets|||||||157,365|271,526| ||Other operating
lease costs|||||||135,018|129,286| ||(Profit) loss on die pose I|ofassets||||||(1,473)|(1,514)| ||Interest on finance leases|||||||936|10,312| ||Auditor's
remuneration|-statutory||audit||||24,130|21,320| ||Auditor's
remuneration|-other||||||6,175|7,275| ||Bank interest received|||||||2$4|6,831| |8|Fbred assets||||||||| ||Gniiip||||leasehold|Office|||| ||||||improvements|equipment|Vehicles|Other|Total| ||||||6|6|6||E| ||Cost||||||||| ||At 1April 2020||||29,066|127,112|4,840,797|6,785|5,003,760| ||Additions||||||320,375||320,375| ||Dlsposais|||||(1,195)|(196,682)||(197,$77)| ||At 31March 2021||||29,066|125,917|4,964,490|6,785|5,126,258| ||Accumulated
depreciation||||||||| ||At 1April 2020||||29,066|111,461|3,708,585|6,785|3,$55,897| ||Disposals|||||(1,195)|(196,682I||(197,877)| ||Charged during the year|||||7889|440 902||448791| ||At 31March 2021||||29,066|118,155|5,952,805|6,785|4,106,811| ||Netbookvalue||||||||| ||At 31.March 2021|||||7,762|1,011,6$5||1,019,447| ||At 31 March 2020|||||15,651|1,132.212||1,147,863| ## |Charity|||Leasehold|Office|||| |---|---|---|---|---|---|---|---| ||||improvements|equipment|Vehicles|Other|Total| ||||6|6|6||E| |Cost|||||||| |At 1 April|2020||19,639|105,380|3,515,157|5,590|3,645,766| |Additions|||||320,375||320,375| |Transfers|to|group undertakings|||||| |Disposals|||||(66,470)||(66,470)| |At 31March||2021|19,639|105,380|3,769,062|5,590|3,899,671| |Accumulated||depreciation|||||| |AtI April|2020||19,639|96,604|2,429,116|5,590|2,550,949| |Dispose la|||||(66,470)||(66,470)| |Transfers|to|group undertakings|||||| |Charged|during the year|||4,772|420,263||425,D35| |At 31March||2021|19,639|101,376|2,782,909|5,590|~9324| |Net book value|||||||| |At 31March||2021|||986,153||990,157| |At 31March||2020||8, 776|1,086,041||1,094,817| ## ## |2021|2020| |---|---| |400,000|400,000| ## |Group||Charity|| |---|---|---|---| |2021|2020|2021|2020| |6|E|8|6| ## ## ||||||||Dorset|Dorset||| |---|---|---|---|---|---|---|---|---|---|---| ||||||||Community|Community||| ||||||||Transport
Ltd|Tralrsport
LM|ECTGroupCIC|ELTGroup CIC| |||||||||E|E|E| ||||||||2021|2020|2021|2020| |||||Income|||1,658,18D|1,576,677|23,512|28,897| |||||Expenditure|||(1,567,475)|(1,646,390)|(6,618)|(9,770)| |||||Proceeds I'rom disposal ofsubsidiary||company||||443,846| |||||(Loss)profrt for the year|||90,705|(69,713)|16,$94|462,973| |||||Tote Iassets|||587,488|435,307|1,159,139|1,604,952| |||||Totalliabilities|||(680,630)|(619,154)|(5539)|(4,203)| |||||Total provisions|||||(381,679)|(392749)| |||||Totalfunds|||(93,142)|(183,847)|761,921|1,208,000| |Debtors||||||||||| ||||||||Group||Chafhy|| ||||||||2021|2020|2021|2020| ||||||||3|E|E|E| |Trade debtors|||||||592,417|519,113|60$,958|339,771| |Prepayments|||||||119,695|96,968|84,756|64,363| |Accrued|income||||||143,685|52,840|314,9$$|166,686| |Social security and other taxes|||||||45,101|84,392|26,954|59,375| |Otherdebtors||||||||392,939||l90| |Amount|due from subsidiary||||undertaking||||153,468|369,469| ||||||||900.8$8|l,l46,252||999854| |Creditors:||Amounts
falling due within one year||||||||| ||||||||Group||Charity|| ||||||||2021|2020|2021|2020| ||||||||E|E|E|E| |Trade creditors|||||||58,555|93,668|47,382|73,365| |Social security and other taxes|||||||45,310|50,299|35,347|38,602| |Pension|creditor||||||10,740|16,962|7,556|13,888| |Accruals|and other creditors||||||193,657|179198|97,387|94,230| |Obligations|||under finance leases and hire purchase|||contracts||97,$89||97,889| ||||||||308,262|438,016|187,672|317,974| |Provision||for lhbgities
and charges||||||||| ||||||||Group||Charity|| ||||||||2021|2020|2021|2020| ||||||||E|E|6|E| |Brought|forward|||at I April 2020|||392,749|||| |Provision|in||year|||||392749||| |Released|in year||||||(1,070)|||| |Carried
forward||||at 31March 2021|||391.,679|392,749||| ## |14|Designated|funds||||||||| |---|---|---|---|---|---|---|---|---|---|---| ||||||||||New|| ||||||||Utglsed|inthe|designations|At 31March| |||||||At 1April 2020||year|(releases)|2021| |||||||9||E|E|| ||Community|Transport for||Isolated Communities|in Dorset|80,000||||go,aao| ||EASIE (Elderly Accessible||Service in Ealing)|||40,000|(10,055j||5,295|35,240| ||Day Trip Fund for Eating|||||30,000||(1,671)||28,329| ||Day Trip Fund for Cheshire|||||20,000||||20,000| ||Social Value|Toolkit||||12,889||(340)||12,549| ||ECTCharity|Operations|and Strategic Planning||Review|40,000|||(40,0CO)|| ||~apartment|for Transport||Consultation/Guidance||20,000||(200)|(19,8001|| ||ITsoftware|||||15,896||||15,896| ||Cuckoo Lane Project Development|||||30,000||||30,000| |||||||268,785|(12,266)||(54,505)|222,014| ## ##