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2021-03-31-accounts

evie 21 2020 2 Ir Crossroads DERBYSHIRE,

Message from the Chair

Welcome to our Annual Review for 2020-21. The year has been dominated by the impact of the Covid-19 pandemic and we are so proud of our staff, volunteers and service users for their resilience and determination throughout this period.

Despite the challenges there is plenty to be proud of. In January we celebrated the passing of the new DVA Bill in Parliament, and while there is still much to be done we recognise this positive step in protecting victims of abuse, particularly children who will be recognised as victims in their own right for the first time.

I was pleased to see the charity take an active part in campaigning both locally and nationally this year. I’d like to congratulate Sharon, one of our Team Leads, who contributed to an influential report published by Women’s Aid. The “Making Children Visible” report will be circulated to commissioners and policy makers, and will help to inform good practice alongside the DVA Bill.

In March 2021 our CEO Vicky Bunnage, along with over 90 CEOs from the UK’s largest domestic abuse services, co-signed a letter to Boris Johnson to express our concerns about the government’s response to male violence.

We have taken part in local, regional and national campaigns and consultations this year as well as raising awareness through our social media channels, and this remains a key part of our work. It has been more important than ever this year to represent the voices of our service users, as we navigate the pandemic, the impact of Brexit and the legal changes resulting from the new DVA Bill.

We are so grateful to our staff and volunteers for their resilience in adapting to change and we are so proud of our service users who have shown such strength and courage throughout this time.

Elaine McDonald - Chair of Trustees

Chief Executive’s Report

I’d like to warmly welcome you to our Annual Review for the year 2020-21. It’s certainly been an eventful first year in my role as CEO and we have faced some extreme challenges within our charity and across the sector.

I am so proud of the Crossroads staff, trustees and volunteers for showing such dedication, resilience and passion to support victims of abuse throughout the Covid-19 pandemic. The crisis has really brought out the best in the team, and we are so fortunate to have such a fantastically committed group of people working for the charity. They are a credit to the organisation.

I am also proud that we have continued to set up new initiatives and to develop our services in response to the most urgent needs locally. This year we have successfully set up two new properties for families moving on from refuge. The need for these has never been greater and we are pleased that they have been in constant use since we first opened them in August 2020.

We have also developed our services for young people, and in particular were very pleased to secure National Lottery funding alongside our consortium partners to expand our work with young people at risk of entering unhealthy relationships. We have also expanded our children’s counselling service, at a time when the need has never been greater.

This year has really shown how strong our local community is, and we really value all of the support we have received, from donations of food, clothing, children’s equipment and household items to supporting us by fundraising and donating money, it really has helped us at one of the most difficult times for victims of domestic abuse. Most of all I would like to thank our service users for their continued bravery. You all inspire us every day to keep going. Thank you.

Vicky Bunnage - Chief Executive

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At a glance...

23 young women used the Harmony Project and follow-on support

13 children were supported at the Harmony Project

181 children were helped to recover from domestic abuse

40 women were helped in their recovery by our counselling and Freedom Programme

31 people were helped by the WAGS or We Can Change Project

680 people directly benefited from our work

372 adults were supported in the community ...28% more than last year

Over 3,750 hours were spent on direct support for adult service users

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Adults
Children &
Young People
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For every £1 we raised, 3p was spent on generating further income

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Adult Outreach Service

Our outreach team works with adults who need support to leave an abusive relationship or to recover from their experiences. They provide support around safety, housing, health and wellbeing.

We provide domestic abuse outreach support for adults living in the High Peak and Derbyshire Dales. We provide intensive support during times of transition, help people to leave an abusive relationship and keep themselves safe. We provide court support to clients facing legal issues and we have designated Development Leads who focus on housing, legal issues and recovery work.

We saw a dramatic rise in referrals from March to June 2020 in immediate response to the Covid-19 pandemic. We were able to very quickly relocate our outreach team to work from home while maintaining a full service to adults over the telephone. The situation brought significant challenges to our clients including financial hardship, safety issues and increased risk of serious abuse. Our staff have shown incredible commitment to maintaining a safe service for clients across the region.

Average wait time from referral to allocation was 8 days, which is down by 12%.

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Counselling and support

We provide counselling and aftercare to survivors of domestic abuse who may be suffering from mental health issues as a result of their abuse. We focus on a healthy, safe future for all the family.

COUNSELLING SERVICE

FREEDOM PROGRAMME

We recruited a further four volunteer counsellors, making a team of eight counsellors with clients in both the High Peak and the Derbyshire Dales. The counselling service moved to telephone counselling in March 2020 due to Covid19 but we were able to continue to support all of our existing clients. We provided counselling to 22 clients this year, a rise of 22%.

Despite being forced to cancel our inperson Freedom Programme group work in spring 2020, we were able to start offering online Freedom Programme groups during the year.

In total we delivered group work to 18 women during the year, and our online groups have proved very popular.

The Freedom Programme offers a 12week course for women to look at the patterns of the perpetrator and the effects of domestic abuse on their children.

We are proud that we were able to maintain our counselling service throughout the lockdown period, at a time when our clients needed this support more than ever.

“If it wasn’t for Crossroads, I’d be a crumbling mess on the floor.”

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Children’s Services

We operate two well-respected services for children: Me2 groupwork operates alongside our services for individual children in refuge and the community.

Work with children has been more severely impacted by the Covid-19 pandemic than our work with adults. School closures and restrictions made it very difficult to offer face-to-face work in the early months. Despite this, the team have continued to operate a high quality service for children and young people across the High Peak and Dales.

We supported families who were isolating at home throughout the crisis by providing activities, food parcels, games, workbooks, and even provided laptops for some families who couldn’t access home schooling.

The team have secured over £30,000 in grants for families via the Buttle Trust and other funders, meaning that families who have fled abuse have access to educational resources, laptops, school uniform, furniture and sports equipment. These grants have made a tremendous difference to families.

We work with children in the community and also those living in refuge properties. This year the number of children and young people accessing support remained high, with a total of 181 children being supported.

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New Projects

MAKING POSITIVE CHOICES

This project works with young people at risk of entering unhealthy relationships. Many of them have experienced domestic abuse at home and have had no positive role models. We increasingly found young people were being referred to us for abuse towards a parent or sibling. In response, we now offer a structured program of support for the whole family.

We use a variety of materials to focus on anger management, healthy relationships and consequences. The project has worked with 31 young people over the last year with very positive outcomes, and we expect that number to increase next year. The project was severely impacted by lockdown but is now running as usual, with a lot of interest for upcoming groups.

CHILDREN’S COUNSELLING

This project has been run as a pilot and we have received very positive feedback. Since January 2020 we have offered this service to six children. Our counsellors aim to set up a safe place where children and young people can work through experiences and feelings. It enables them to access their emotional processes through play and creativity. This ensures the counselling journey occurs at their pace, without retraumatising them.

We know there is a need for this service both from talking to the children and parents in our service and from talking to professionals and partner agencies in Derbyshire. There is currently no such service locally.

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The Harmony Project

The Harmony Project offers safe accommodation, after-support and parenting support to young women aged 16-24 and their children. We were the first in the country to identify this need.

The Harmony Project is a specialist domestic abuse refuge and targeted support service for young women aged 16-24 and their children. This UK-wide project works with young women who are escaping abuse, have

poor emotional health and well-being and are struggling to parent their children. We take up to five young women at a time and supported 23 women this year.

We have seen our highest ever occupancy rates this year, with 100% of beds occupied from March to September. This was due to limited move-on opportunities due to the pandemic and a national shortage of refuge spaces. During the first lockdown we supported families in emergency hotel and AirBnB spaces, and had to turn away twice as many referrals as usual. In November we used our fifth bedroom as a quarantine space for new residents, temporarily reducing the number of beds we could offer.

This year marked the 7th anniversary of offering safe accommodation to young women and their families.

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Move-on Properties

We offer self-contained houses for young women to move on from the Harmony Project, as well as providing ongoing support.

We now have four stand-alone properties for young women who are moving on from the Harmony Project, but who are struggling to secure social housing or who need to retain some support from our service. The houses are also available to any adult who needs to escape abuse. This project also works with young women who resettle in their own tenancies in the local area. We hope to increase to six properties in the coming year.

"I never thought I’d be able to move with my children while everything was closed. I thought I was trapped. Thank you for everything. You have saved our lives.”

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Our Supporters

Grants from charitable trusts, local government and national government departments make up the majority of our income, and without them we could not survive.

Due to the unpredictability of social distancing regulations, it has not been practical to plan many of our usual fundraising activities this year. We have focused on online fundraising and applying to trusts and grants, in addition to our normal provision.

We have well established Facebook and Twitter accounts, and have recently started an Instagram page. We have used our social media presence to raise the profile of the charity and to increase awareness of the challenges faced by those experiencing domestic abuse.

These strategies have been successful due to the unerring support we receive from our local community. Throughout the pandemic, and particularly during the festive season, many reached out with offers of support . As well as generous financial donations, the community kindly donated Christmas presents, rugs, food, furniture, IT equipment, nappies, clothes, toys, TVs, kitchen equipment, and more.

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Flair Rugs
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Client Stories

"It was really hard being at home with the children during lockdown. I have no family or friends around here because we had to leave everyone behind when we came to the refuge. Thank you for being a friendly voice on the end of the phone, and thank you for organising food parcels and a school place for K. It has made such a difference.”

‘SYLVIA’

Sylvia left a very violent relationship two years ago and we worked very closely with her and the children at that time to support them to rebuild their lives. We had just started working with Sylvia again prior to the lockdown because she was struggling with the after-effects of the abuse for her and her children.

Sylvia was left with disabilities as a result of her abuse, and was also in the shielding category. She has an eleven-year-old son who has severe behavioural problems and additional needs, and she was struggling to cope at home. Although he was able to attend school due to his vulnerabilities Sylvia did not want to send him because of the risk of infection. We have supported the family through this crisis by arranging emergency food parcels, prescriptions, access to a laptop to allow her son to join in with class work, we've provided telephone counselling from our volunteer counselling service and we have been available as a listening ear, as Sylvia has no friends or family locally having been moved to another area of the country to escape her abuse. Now the lockdown is over, Sylvia has attended court in relation to her abuse, and we have supported her with that. We have also resumed our one-to -one work with her son, helping him to come to terms with the abuse he witnessed as a younger child.

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Treasurer’s Report

This year the charity has seen its highest ever levels of income. We raised over £1 million for the first time. This was due to existing funding contracts being in place, and also because several new funders supported us in our response to the pandemic. The Covid-19 pandemic led to a rapid change in the priorities of our key funders as they responded to the immediate crisis. We were pleased that the urgent needs of the sector were met in this way, and the increase in funding was very welcome at such a difficult time.

This did mean that several repeat funders were unable to offer us long-term funding during the year, but we are pleased that through a combination of emergency funding and new funding streams we have secured all of our projects for the coming year. The additional Covid emergency funding has been crucial in allowing us to respond to the crisis and adapt to new ways of working, and it has also allowed us to invest in our IT infrastructure and increase our reserves to better reflect our current running costs.

We were unable to run any community fundraising activities this year due to the lockdowns but we did hold a successful online raffle, and we also received a number of individual donations from the local community to help us with the response to the pandemic.

I would like to extend my thanks to Godfrey Wilson for their support in carrying out our first full audit, and thank you to the staff team for their response to the crisis and success in securing emergency funding.

Karen Mitchell - Treasurer

Feedback

“I’m becoming part of the community. I’m ready to move on.”

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Domestic Abuse Services

Telephone: 01457 856675 Derbyshire Domestic Abuse Helpline: 0800 0198 668

Crossroads Derbyshire

Website: www.crossroadsderbyshire.org Email: admin@crossroadsderbyshire.org

Registered charity: 1134679 Company Limited by Guarantee No: 07164749

Address: Crossroads Derbyshire, PO BOX 22, Glossop, Derbyshire. SK13 8AE

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Company no. 07164749 Charity no. 1134679

Crossroads Derbyshire Ltd Report and Audited Financial Statements 31 March 2021

Crossroads Derbyshire Ltd

Reference and administrative details

For the year ended 31 March 2021

Company number 07164749 Charity number 1134679 Registered office and 2a Victoria Street operational address Glossop Derbyshire SK13 8AB Trustees Trustees, who are also directors under company law, who served during the year and up to the date of this report were as follows: Elaine Abraham Lee (appointed 12 October 2020) Cilla Hollman Elaine McDonald Karen Mitchell Winifred Moran Lisa Morris Meera Senior Michelle Simpson Janet Lee (resigned 12 October 2020) Chief executive officer Vicky Bunnage Secretary Vicky Bunnage (appointed 29 April 2020) Bankers CAF The Charity Bank Limited 25 Kings Hill Avenue Fosse House Kings Hill 182 High Street West Malling Tonbridge Kent TN19 1BE ME19 4JQ HSBC Vernon Building Society 5 Great Underbank 19 St Petersgate Stockport Stockport Cheshire Cheshire SK1 1LH SK1 1HF Mansfield Building Society Regent House Regent Street Mansfield Nottinghamshire NG18 1SS

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Crossroads Derbyshire Ltd

Reference and administrative details

For the year ended 31 March 2021

Solicitors Aspinall Wright 63-65 High Street West Glossop Derbyshire SK13 5AZ Auditors Godfrey Wilson Limited Chartered accountants and statutory auditors 5th Floor Mariner House 62 Prince Street Bristol BS1 4QD

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

The trustees present their report along with the financial statements of the charity for the year ended 31 March 2021.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the Memorandum and Articles of Association and the Statement of Recommended Practice - Accounting and Reporting by Charities (effective from January 2019).

Structure governance and management

Governing document

Crossroads Derbyshire is a company limited by guarantee governed by its Memorandum and Articles of Association dated 19 February 2010. It is registered as a charity with the Charity Commission.

By operation of law, all trustees are directors under the Companies Act 2006 and all directors are trustees under charity legislation and have responsibilities, as such, under both company and charity legislation.

All trustees are individuals.

Appointment of directors

As set out in the Articles of Association, trustees are directors for the purposes of company law and are appointed by ordinary resolution. Applications to join the board of trustees are handled by the Chair. New trustees are invited to interview with the Chair and Chief Executive Officer. They then follow an induction process which includes shadowing of a full board meeting, internal training on key policies and attending external training regarding the role of the trustee. The full induction process is set out in the trustee manual.

In order to manage its functions, the trustees have developed three sub-groups to oversee Finance, Fundraising and Human Resources. There are currently eight directors and they meet monthly with the Chief Executive Officer in attendance.

At the next Annual General Meeting, Karen Mitchell, Meera Senior and Lisa Morris are due to retire as trustees but are eligible for reappointment.

Four prospective trustees are currently co-opted onto the board and will be proposed as new trustees at the Annual General Meeting in October 2021. They are Abeer Omar, Hannah Burbidge, Abbie Kirkham and Rebecca Gibbons.

Delegated management

Trustees delegate the day-to-day management of the organisation to the Chief Executive Officer, Vicky Bunnage, who is employed full-time to lead the organisation both operationally and strategically. The CEO has 23 years’ experience in the charity sector. Trustees meet monthly and the Chief Executive Officer produces an operational report for discussion and actions to be agreed by trustees.

The charity also employs an Operations Manager, Kerry Glennie, who works full-time with the Chief Executive Officer and the trustees to manage day-to-day service issues, safeguarding and supervision of the staff team. Kerry has a background in safeguarding within a social care setting.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Both the Chief Executive and the Operations Manager were new to their roles in May 2020. The previous Chief Executive, Pamela Whittle, stood down in May 2020.

Staffing structure

In addition to the Chief Executive Officer and the Operations Manager there are five team leads who oversee the following:

A further 26 full-time and part-time staff are employed across all of our services to deliver support. We also employ a full-time administrator and part-time housekeeper and there are six volunteers who deliver counselling to our service users in both the High Peak and Derbyshire Dales.

Setting pay and remuneration of key management personnel

The salary structure is agreed by trustees. Review of salaries takes place annually in February when the annual budget is being prepared. All salaries are set with reference to the NJC pay levels. Key management salaries are set in comparison with other domestic abuse providers and roles within the voluntary sector.

Objectives and activities

The purposes of the charity as set out in its governing document

"To promote any charitable purposes for the benefit of women and any children they may have, who have been or are experiencing domestic abuse or are at risk of doing so, and who are living or have sought refuge within the area of benefit; and in particular by the provision of safe housing and outreach support; and to assist men who have suffered similarly, offering outreach support where appropriate."

The main activities undertaken in relation to those purposes during the year

Crossroads Derbyshire has 42 years’ experience of delivering a range of interventions for adults, children and young people who are experiencing or have experienced domestic abuse. Our primary purpose is to work with those affected, to assess immediate risk, put safety measures in place and, using a multi-agency approach, offer a support package which builds resilience against future harm.

This year we directly supported 680 individuals across all services. Our current provision includes:

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Public benefit

Adults and children in the High Peak and Derbyshire Dales areas of Derbyshire have benefited from the charity’s activities by provision of services including accommodation, advice, advocacy and support to reduce risk and increase safety.

Our aims are:

Key activities and performance

We continued to work towards our Business Plan 2019-2022. In order to ensure that the work that we do is in line with our aims and objectives, the plan is a standing item on the monthly trustees’ agenda and is formally reviewed annually. Regular reviews of the plan showed that good progress had been made against actions in most areas and new developments were added to the action plan. We have continued to strengthen the organisation by bringing in significant funding from grants and trusts and some have pledged more funds in the coming year based on the success of the work we have achieved.

We are very proud that despite the impact of the Covid-19 pandemic, we were able to continue to make progress against our business plan aims. The biggest of these was a significant restructure of the staff team in order to help us to manage the growth of the charity. The staff team have adapted extremely well to the changes and the new structure has made the organisation more effective.

We were also very proud of our staff team’s response to the Covid-19 situation, and we were fortunate to receive additional funding to support this response.

Short-term and longer-term objectives

Sustainability – As a result of the Covid-19 pandemic we saw a drop in community fundraising income and we did not receive grants from some of our long-term funding partners, but we were successful in securing a large number of short-term grants. This has meant we have been able to continue to offer all of our project work, and expand our teams to meet the greater demand. This has also meant that we have been able to increase our fixed reserves more quickly than planned to better reflect our current running costs.

Commissioned services – April 2020 saw us enter into a new contract with Derbyshire County Council to deliver outreach services to adults and children across the High Peak and Derbyshire Dales. We deliver this work in partnership with The Elm Foundation and Derbyshire WISH, with Derbyshire WISH acting as contract lead. This means we now work in a larger area of the Derbyshire Dales. The contract will run for three years with a possible extension for a further three years.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Improved partnership working – As a result of the rapidly changing funding situation brought about by the Covid-19 pandemic, we have strengthened our partnership working both with our consortium partners and with other statutory and voluntary agencies. This has included joint working, delivery of essentials, donations of computer equipment and support to other charities who were struggling to deliver their services safely.

Our key charity partners are The Elm Foundation and Derbyshire WISH. We have a partnership agreement in place, and delivered contracted services with them throughout the year. During the year we were also successful in a bid to the National Lottery for work with young people at risk of harming others.

We have also continued to work with Great Places (formerly Equity Housing) and we now have four dispersed properties supplied by them. We have received funding to expand to two further properties in 2021. This will further enhance our services to any families who might not be suitable for shared refuge or who are struggling to secure housing.

Our services in detail

Community outreach services

In light of the increase in staffing needed during the pandemic and the growth of the charity in recent years, we carried out a review of our structure during 2020. Our board and management identified that the flat management structure had become unsafe and needed a review. As a result, we appointed five team leads from within our existing staff team, each taking responsibility for the supervision and case allocations of between 5 and 7 staff.

We split our community outreach teams into three neighbourhood teams, with each team containing adult outreach workers, children’s outreach workers and family workers.

The three neighbourhoods are:

We carried out internal recruitment and appointed three of our existing staff to the post of team leads.

We also appointed five members of staff to the role of development lead with specialisms in:

The changes took effect from January 2021 and have proved extremely successful in improving the level of support offered to staff through supervision, meaning that we are offering a safer and more effective service to our clients.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Services to adults

We provide domestic abuse outreach support for adults living in the High Peak and Derbyshire Dales, including some very isolated rural communities. We provide intensive support during times of transition, help people to leave an abusive relationship and keep themselves safe. We provide court support to clients facing legal issues and we have designated development leads who focus on housing, legal issues and recovery work such as the Freedom Programme.

During the year we supported 372 adults in the community, which was a 28% increase on the previous year.

We support our clients to access legal remedies and address housing needs, criminal and family law issues and emotional support. We have strong referral pathways with other agencies so that we can refer or signpost on, for example, drug and alcohol services, mental health teams and sexual violence services. We also support clients who have financial issues and we make regular referrals to the local food banks.

We saw a dramatic rise in referrals in March 2020 in immediate response to the Covid-19 pandemic. We were able to very quickly relocate our outreach team to work from home while maintaining a full service to adults over the telephone. The situation brought significant challenges to our clients including financial hardship, safety issues and increased risk of serious abuse. We worked with local police to make them aware of anyone we had particular concerns about. Our staff have shown incredible commitment to maintaining a safe service for clients across the region.

Despite being forced to cancel our in-person Freedom Programme group work in spring 2020, we were able to start offering online Freedom Programme groups during the year. In total, we delivered group work to 18 women during the year, and our online groups have proved very popular. The Freedom Programme offers a 12-week course for women to look at the patterns of the perpetrator and the effects of domestic abuse on their children.

Counselling service - We recruited a further four volunteer counsellors, making a team of eight counsellors with clients in both the High Peak and the Derbyshire Dales. The counselling service moved to telephone counselling in March due to Covid-19 but we were able to continue to support all of our existing clients. We provided counselling to 22 clients this year, a rise of 22%.

Services to children and young people

Work with children has been more severely impacted by the Covid-19 pandemic than our work with adults. The school closures and restrictions made it very difficult to offer face-to-face work in the early months of the pandemic. Despite this, the team have continued to operate an extremely high quality service for children and young people across the High Peak and Dales. They worked throughout the crisis to support children by providing activities, food parcels, games, workbooks, and in some cases they secured laptops for families who couldn’t access homeschooling.

The team have secured grants for families via grantmakers such as the Buttle Trust, meaning that families who have fled abuse have access to educational resources, laptops, school uniform, furniture and sports equipment. These grants have made a tremendous difference to families during a very difficult year.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

We work with children in the community and also those living in refuge properties, including those living in our accommodation and also in properties managed by Derbyshire WISH, one of our consortium partners. This year the number of children and young people accessing support remained high, with a total of 181 children being supported.

Our Me2 Group Work for children has not operated during the year, but instead staff have offered one-to-one support and have also provided support to whole families in the early months of lockdown when our adult services were stretched.

Specialist work with young people

During the year we secured lottery funding to offer a specialist service to young people, including those at risk of harming others.

Previously we ran two services for this age group:

WAGS (Women and Girls Safe) - this project previously supported young women at risk of entering abusive relationships.

We Can Change - This project worked with young people at risk of harming others.

Feedback from the young people told us that the division of genders was no longer appropriate, and we also recognised that sometimes we were supporting the same young people through both projects. Therefore we have brought all of our young people’s work together and sessions will be tailored to meet individuals’ needs. This new project is called Making Positive Choices.

Making Positive Choices

This project works with young people who are at risk of entering unhealthy relationships. Many of these young people have experienced domestic abuse in the home as they have been growing up and there have been no positive role models in their lives. We were finding that an increasing number of young people are being referred to us where there is abuse towards a parent or sibling. In response to this, we now offer a structured programme of supportive intervention for the family, as part of this project. We secured a joint lottery bid with our consortium partners to expand this project to work one-to-one with young people and to extend the project. It was severely impacted by the imposed lockdown conditions but is now running as usual, with a lot of interest for groups due to start in September 2021.

Thanks to funding from the National Lottery and the Porticus Foundation, we will be able to offer group work, one-to-one work and specialist family work. In particular, we are very pleased that we will be able to offer targeted support to families where abuse is being directed towards parents.

The group uses a variety of resources including books, films and games to help young people to understand what a healthy relationship looks like. Young people learn strategies for managing anger as well as looking at the potential consequences of their actions. This project has worked with 31 young people over the last year with some very positive outcomes, and we expect to hugely increase the numbers of young people accessing the project in the coming year.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Accommodation services

Our shared refuge, The Harmony Project, is a specialist domestic abuse refuge and targeted support service for young women aged 16-24 and their children. This UK-wide project works with young women who are escaping abuse, have poor emotional health and well-being and are struggling to successfully parent their children. We take up to five young women at a time and house an average of 21 women each year.

We have seen our highest ever occupancy rates this year, with 100% of beds occupied from March to September 2020. This was mainly due to the limited move-on opportunities due the pandemic and the increase in demand due to a national shortage of refuge spaces. During the first lockdown we also supported families in emergency hotel and AirBnB spaces.

Harmony floating support - We also have four stand-alone properties for young women who are moving on from the Harmony Project, but who are struggling to secure social housing or who need to retain some support from our service. This project also works with young women who resettle in their own tenancies in the local area.

Our accommodation services were directly funded this year by High Peak Borough Council, Reaching Communities, MHCLG, the Burton Family Charitable Trust, income from housing benefit and several grants from smaller charitable trusts and local community supporters. We also received emergency funding for our accommodation services due to the Covid-19 pandemic.

Governance

We ended the year with eight trustees, with a further four potential trustees having been co-opted onto the board. Our board of trustees are extremely committed and attendance at monthly meetings continues to be high. From March 2020, trustees were unable to meet in person due to Covid-19. The board continued to meet to the pre-arranged schedule using online virtual meetings. These have proved very successful and we will look to continue this for trustees who might otherwise be unable to attend meetings in person. This year, trustees have been active in overseeing the review of the risk register and the business plan, with the Chief Executive leading on these pieces of work.

There are three sub-groups: the finance sub-group, who meet and oversee the organisational finance issues, ensuring we are compliant with Charity Commission regulations; the HR sub-group, who meet when required to address any issues relating to policy and disciplinary issues; and finally, the fundraising group, whose members work with volunteers and the Chief Executive to support regular fundraising events. We have held online fundraising events during the year which trustees have supported and also our Chair has delivered various presentations to ensure that the work of the organisation is publicised across Derbyshire.

The difference the charity’s performance during the year has made to the beneficiaries of the charity

We record service users’ journeys using outcomes stars. Clients are asked to rate themselves out of ten on each point of the star, with each point representing a different issue. These differ across the service depending on the client group, but all cover the main issues of safety, self-esteem and wellbeing. Service users are asked questions at the start of service, and again at the end. These help us to see where we are having a benefit, and also help the service users to see the progress they have made. Our findings are shared with our trustees and local partners, funders and Women’s Aid nationally, and the service is reviewed regularly to adapt to changing needs, such as the increasing need to focus on online safety.

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Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

We recorded outcomes for 185 adults in the year. The biggest improvements were Confidence and self-esteem (91% showed improvement), Hopes, Goals and Dreams (90% showed improvement) and Children and Parenting (90% showed improvement).

We see consistently high outcomes for children in our service. This year, of the 148 children who left the service, 96% showed an improvement in Safety, and 94% showed an improvement in Personal Development.

Of the 23 women we have supported at the Harmony Project, 20 needed external support for poor mental health, either from their GP or from specialist services. During their time with us, 82% showed improvement. 11 presented with serious drug or alcohol misuse. Of these, 81% showed an improvement in their substance misuse while in the project.

Some feedback from our clients:

“Thanks, you’re amazing.

I’d like to thank you, for all your support and belief.

Just having someone there like yourself during times of hardship or confusion, sad times and good, has been a godsend.

The love and care you and the service give is truly amazing.

I have gained by becoming a new woman having learnt the biggest life lesson, never again will I settle for less than what we as women deserve.”

The degree to which the achievements and performance during the year have benefited wider society

Crossroads Derbyshire is represented in a number of strategic groups, namely the Domestic Abuse Police Scrutiny Panel, Women’s Aid forum, Housing forums, MARAC and more. Our presence in these groups enables us to contribute to the wider agenda for domestic abuse and sexual violence and to share our knowledge and best practice as well as learning from others. Improved reporting using the On Track database allows us to record demographics and outcomes that are collected in a variety of ways; the findings contribute to a national data set which in turn influences national strategic plans for domestic abuse guidance and services.

On a local level, we inform the public and other professionals by raising awareness of the issues for those experiencing abuse and give advice on how to access support. We have been delighted this year to work closely with healthcare professionals, giving talks to GPs and practice nurses locally. We have delivered training with the local DWP office, to help those working with benefits claimants who may be experiencing abuse. We have also taken part in events for local housing agencies and other charities and organisations, where agencies are invited to meet providers and learn about the services on offer and how to refer them.

During the year we have contributed to the campaign to introduce the new DVA Bill. We also met with our local MP to discuss local provision of domestic abuse services, and signed a joint letter to Prime Minister Boris Johnson around the response to the Sarah Everard case.

10

Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Finance and fundraising strategy

The Covid-19 pandemic led to a rapid change in the priorities of our key funders, as they responded to the immediate crisis. As a result, we received a number of large grants to help us meet the immediate needs of victims of domestic abuse. We were pleased that the urgent needs of the sector were met in this way, and the increase in funding was very welcome at such a difficult time.

This did mean that several repeat funders were unable to offer us long-term funding during the year, but we are delighted that through a combination of emergency funding and new funding streams, we have secured all of our projects for the coming year.

It was also fortunate that we entered the pandemic with two significant long-term funders already secured. The tender with Derbyshire County Council and the five-year lottery grant for our refuge had both been agreed prior to March 2020 and continued as planned.

The additional Covid emergency funding has been crucial in allowing us to respond to the crisis and adapt to the new way of working, and it has also allowed us to invest in our IT infrastructure and increase our reserves to better reflect our current running costs.

We were unable to run any community fundraising activities this year due to the lockdowns but we did hold a successful online raffle, and we also received a number of individual donations from the local community to help us with the response to the pandemic.

Income this year has been derived from housing benefit, grants from Derbyshire County Council, the National Lottery, Garfield Weston, High Peak Borough Council, BBC Children In Need, Lloyds Foundation, the Burton Family Charitable Trust, Sylvia Adams Charitable Trust, the VAWG Fund, Henry Smith Charity, Ministry of Justice, Police and Crime Commissioner and an anonymous donor alongside a range of small grants and donations. Income also came from investment of reserves and an increase in high-profile fundraising events, aided by the fundraising sub-group and volunteers from the local community.

Crossroads Derbyshire aim to uphold the very highest fundraising standards and practices and to stay well-informed on fundraising best practice. To date, Crossroads Derbyshire has not received any complaints with regards to fundraising activities and are mindful not to undertake fundraising activities that intrude on privacy, are unreasonably persistent, or put any person, especially vulnerable people, under undue pressue to donate. Crossroads Derbyshire do not employ or engage with any external fundraising agencies and do not undertake any street-fundraising or telephone cold-calling. Crossroads Derbyshire review their fundraising policy on an annual basis.

Funding strategy

There is a three-year funding strategy in place which was reviewed in March 2021 and this strategy sits alongside our Business Plan. The strategy is reviewed regularly and enables us to track funding progress and plan in advance for funding streams that are at risk or are near to their end date. This also helps us to look at other funding opportunities and potential funding streams. The organisational risk register identifies risks to funding and operational issues and enables us to plan well in advance to mitigate risk.

Financial review

The trustees are pleased that the charity has been so successful in securing additional funding over the past year, despite the significant challenges faced by the pandemic and the changes within the staff team.

11

Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

The charity’s total income was £1,277,470 which was an increase of £593,343 compared to the previous year. This increase was due to a significant number of grants relating to our response to the Covid-19 pandemic, including £178,726 of grants that were distributed to our consortium partners, The Elm Foundation and Derbyshire WISH.

We are mindful that despite the additional funding received as a result of the Covid-19 situation and the lockdown, this came with an increase in costs to meet demand. Our expenditure this year was £1,039,207 which was £336,219 higher than the previous year. Again this was due to our response to the pandemic, and the need to recruit more staff to meet demand.

Due to the rapidly changing nature of funding during the pandemic, we ended the year with an additional £238,263 of unrestricted income. This will be used in the coming 18 months to retain the additional staff as we emerge from the pandemic and see a huge increase in demand for our services.

We are satisfied that there are sufficient multi-year grants in place to secure services for the next 2-3 years, and we will continue to endeavour to sustain services without the use of reserves; at the same time any agreed use of reserves for the coming year will be closely monitored. Finances continue to be well managed by the Finance sub-group and trustees on a monthly basis, ensuring that income and expenditure are in line with the annual budget.

Reserves policy

In general Crossroads Derbyshire has set out a level of reserves required for sound management.

Crossroads Derbyshire will put aside some of our current income as a reserve against any future financial uncertainties. This will allow some level of certainty to our planning and ensure we can:

A designated contingency fund of £176,000 has been carried forward. This has increased by £55,000 compared to last year. Trustees reviewed the amount needed for reserves in the year and agreed a one-off increase in reserves due to the rapid increase in running costs. This amount has now been ring-fenced as a new designated fund. This figure represents the winding up costs of the charity including all redundancy and notice pay and all contractual obligations such as rent, IT and phone contracts and termination fees. We will continue to monitor the reserves over the next three years with the aim of holding reserves of three months’ expenditure (currently £260,000).

Statement of responsibilities of the trustees

The trustees (who are also directors of the charity for the purposes of company law) are responsible for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

12

Crossroads Derbyshire Ltd

Report of the trustees

For the year ended 31 March 2021

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charity and of the income and expenditure of the charity for that period. In preparing those financial statements the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and which enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Members of the charity guarantee to contribute an amount not exceeding £10 to the assets of the charity in the event of winding up. The trustees are members of the charity but this entitles them only to voting rights. The trustees have no beneficial interest in the charity.

Auditors

Godfrey Wilson Limited were appointed as auditors to the charitable company during the year and have expressed their willingness to continue in that capacity.

The report was approved by the board on 8 November 2021

Karen Mitchell

Karen Mitchell - Trustee

13

Independent auditors' report

To the members of

Crossroads Derbyshire Ltd

Opinion

We have audited the financial statements of Crossroads Derbyshire Ltd (the 'charity') for the year ended 31 March 2021 which comprise the statement of financial activities, balance sheet, statement of cash flows and the related notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

14

Independent auditors' report

To the members of

Crossroads Derbyshire Ltd

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Other matter

The financial statements for the year ended 31 March 2020 were not audited because the charity was below the statutory audit threshold.

Responsibilities of the trustees

As explained more fully in the trustees’ responsibilities statement set out in the trustees’ report, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

15

Independent auditors' report

To the members of

Crossroads Derbyshire Ltd

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The procedures we carried out and the extent to which they are capable of detecting irregularities, including fraud, are detailed below:

(1) We obtained an understanding of the legal and regulatory framework that the charity operates in, and assessed the risk of non-compliance with applicable laws and regulations. Throughout the audit, we remained alert to possible indications of non-compliance.

(2) We reviewed the charity’s policies and procedures in relation to:

(3) We inspected the minutes of trustee meetings.

(4) We enquired about any non-routine communication with regulators and reviewed any reports made to them.

(5) We reviewed the financial statement disclosures and assessed their compliance with applicable laws and regulations.

(6) We performed analytical procedures to identify any unusual or unexpected transactions or balances that may indicate a risk of material fraud or error.

▪Testing transactions that are unusual or outside the normal course of business.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. Irregularities that arise due to fraud can be even harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

16

Independent auditors' report

To the members of

Crossroads Derbyshire Ltd

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charityʼs members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charityʼs members those matters we are required to state to them in an auditorʼs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charityʼs members as a body, for our audit work, for this report, or for the opinions we have formed.

Alison Godfrey

Date: 10 November 2021

Alison Godfrey FCA (Senior Statutory Auditor)

For and on behalf of:

GODFREY WILSON LIMITED

Chartered accountants and statutory auditors 5th Floor Mariner House 62 Prince Street Bristol BS1 4QD

17

Crossroads Derbyshire Ltd

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2021

Note
Income from:
Donations
3
Charitable activities
5
Investments
Other
Total income
Expenditure on:
Raising funds
Charitable activities
Total expenditure
7
Net income / (expenditure)
Transfers between funds
Net movement in funds
8
Reconciliation of funds:
Total funds brought forward
Total funds carried forward		 Restricted Unrestricted
£
£
815,285
157,656
-
301,302
-
1,271
-
1,956
815,285
462,185
-
29,985
849,890
159,332
849,890
189,317
(34,605)
272,868
(3,569)
3,569
(38,174)
276,437
188,282
231,105
150,108
507,542		 2021
Total
£
972,941
301,302
1,271
1,956
1,277,470
29,985
1,009,222
1,039,207
238,263
-
238,263
419,387
657,650		 Restated
2020
Total
£
476,799
205,783
1,545
-
684,127
29,485
673,503
702,988
(18,861)
-
(18,861)
438,248
419,387

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in note 16 to the accounts.

The 2020 comparatives have been restated to recognise additional debtors and creditors, and to reclassify income to better comply with the SORP. Further details are set out in note 19.

18

Crossroads Derbyshire Ltd

Balance sheet

As at 31 March 2021

Note
Fixed assets
Tangible assets
12
Current assets
Debtors
13
Cash at bank and in hand
Liabilities
Creditors: amounts falling due within 1 year
14
Net current assets
Net assets
15
Funds
16
Restricted funds
Unrestricted funds
Designated funds
General funds
Total charity funds		 £
19,740
609,182
628,922
(40,352)		 2021
£
69,080
588,570
657,650
150,108
245,080
262,462
657,650		 Restated
2020
£
103,291
6,887
327,933
334,820
(18,724)
316,096
419,387
188,282
101,861
129,244
419,387

Total charity funds

These accounts have been prepared in accordance with the special provisions applicable to companies subject to the small companies' regime.

Approved by the trustees on 8 November 2021 and signed on their behalf by

Karen Mitchell

Karen Mitchell - Trustee

19

Crossroads Derbyshire Ltd

Statement of cash flows

For the year ended 31 March 2021

Cash used in operating activities:
Net movement in funds
Adjustments for:
Depreciation charges
Dividends, interest and rents from investments
Decrease / (increase) in debtors
Increase / (decrease) in creditors
Net cash provided by / (used in) operating activities
Cash flows from investing activities:
Dividends, interest and rents from investments
Purchase of tangible fixed assets
Net cash provided by / (used in) investing activities
Increase / (decrease) in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year		 2021
£
238,263
34,211
(1,271)
(12,853)
21,628
279,978
1,271
-
1,271
281,249
327,933
609,182		 Restated
2020
£
(18,861)
34,211
(1,545)
(6,888)
10,858
17,775
1,545
(3,286)
(1,741)
16,034
311,899
327,933

The charity has not provided an analysis of changes in net debt as it does not have any long term financing arrangements.

20

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

1. Accounting policies

a) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities in preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Crossroads Derbyshire Ltd meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.

b) Going concern basis of accounting

The accounts have been prepared on the assumption that the charity is able to continue as a going concern. Despite the impact of the Covid-19 pandemic, the charity held general funds of £262,462, cash reserves of £609,182 and a designated contingency reserve fund of £176,000 which can be drawn down if necessary as at 31 March 2021. On this basis the trustees consider that the charity will continue as a going concern for a period of at least 12 months from the date on which these financial statements are approved.

c) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item of income have been met, it is probable that the income will be received and the amount can be measured reliably.

Income from the government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

d) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity: this is normally upon notification of the interest paid or payable by the bank.

e) Funds accounting

Unrestricted funds are available to spend on activities that further any of the purposes of the charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects being undertaken by the charity.

f) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably.

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

21

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

1. Accounting policies (continued)

g) Allocation of support and governance costs

2021 2020
Raising funds 4.1% 0.0%
Charitable activities 95.9% 100.0%

h) Tangible fixed assets

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

Building refurbishment 5 years straight line
Equipment, furniture and fittings 5 years straight line
Motor vehicles (people carrier) 5 years straight line

Items of equipment are capitalised where the purchase price exceeds £1,000.

i) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

j) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

k) Creditors

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

l) Financial instruments

The charitable company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently recognised at amortised cost using the effective interest method.

m) Pension costs

The charity operates a defined contribution pension scheme for its employees. There are no further liabilities other than that already recognised in the SOFA.

22

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

1. Accounting policies (continued)

n) Accounting estimates and key judgements

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.

The key sources of estimation uncertainty that have a significant effect on the amounts recognised in the financial statements are depreciation as described in note 1(h).

2. Prior period comparatives: statement of financial activities

Income from:
Donations
Charitable activities
Investments
Total income
Expenditure on:
Raising funds
Charitable activities
Total expenditure
Net income / (expenditure)
Transfers between funds
Net movement in funds		 Restricted
£
£
443,637
33,162
-
205,783
-
1,545
443,637
240,490
-
29,485
416,799
256,704
416,799
286,189
26,838
(45,699)
-
-
26,838
(45,699)
Unrestricted		 Restated
2020
Total
£
476,799
205,783
1,545
684,127
29,485
673,503
702,988
(18,861)
-
(18,861)

23

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

3. Income from donations

Donations
Grant income (note 4)
Fundraising
Gift aid
Total income from donations
Prior period comparative
Donations
Grant income (note 4)
Fundraising
Total income from donations
4.
Grant income
National Lottery
Derbyshire PCC
Henry Smith Charity
Derbyshire County Council
Lloyds Foundation
Unnamed donor
Ministry of housing and local government
Smallwood Trust
High Peak Borough Council
Garfield Weston Foundation
Foundation Derbyshire
BBC Children in Need
Women's Aid
Buttle Trust
Land Aid Charitable Trust
Burton Family Charitable Trust
Calypso Browning Charity
Sub-total		 Restricted
£
£
1,567
24,224
813,718
130,378
-
2,197
-
857
815,285
157,656
Restricted
£
£
-
2,033
443,637
21,520
-
9,609
443,637
33,162
2021
Restricted
Total
£
£
£
193,968
-
193,968
140,364
7,500
147,864
63,000
50,000
113,000
90,568
500
91,068
50,275
20,000
70,275
50,000
-
50,000
31,886
-
31,886
30,842
-
30,842
21,500
5,000
26,500
-
25,000
25,000
23,966
-
23,966
20,154
-
20,154
20,000
-
20,000
15,873
-
15,873
13,191
-
13,191
10,000
-
10,000
-
10,000
10,000
775,587
118,000
893,587
Unrestricted
Unrestricted
Unrestricted		 2021
Total
£
25,791
944,096
2,197
857
972,941
Restated
2020
Total
£
2,033
465,157
9,609
476,799
Restated
2020
Total
£
122,927
11,000
-
90,656
23,732
-
41,080
-
30,431
-
-
40,089
-
-
3,000
10,000
-
372,915

24

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

4.
Grant income (continued)
Sub-total from previous page
CAF Fund
Evan Cornish Foundation
Brook Trust
Postcode Trust
The Elm Foundation
Tampon tax community fund
Coop community fund
Screwfix
Other (< £5k)
5.
Income from charitable activities
Contract income
Housing benefit
Service charge
Total income from charitable activities		 Restricted
£
£
775,587
118,000
7,800
-
7,007
778
-
-
-
-
-
-
-
-
-
-
-
-
23,324
11,600
813,718
130,378
Restricted
£
£
-
192,873
-
105,235
-
3,194
-
301,302
Unrestricted
Unrestricted		 2021
Total
£
893,587
7,800
7,785
-
-
-
-
-
-
34,924
944,096
2021
Total
£
192,873
105,235
3,194
301,302		 Restated
2020
Total
£
372,915
-
-
18,792
17,447
8,731
8,061
7,463
5,000
26,748
465,157
Restated
2020
Total
£
116,000
86,158
3,625
205,783

All income from charitable activities in the prior period was unrestricted.

25

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

6. Government grants

26

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

7. Total expenditure

Total expenditure
Fundraising
Staff costs (note 10)
Staff training and recruitment
Travel and subsistence
Volunteer expenses
Rent
Utilities and cleaning
Repairs and maintenance
Office costs
Insurance
Governance costs
IT and telephones
Licences
Legal and professional fees
Motor expenses
Service user support
Room hire
Depreciation
Grants paid to partners (note 9)
Sub-total
Allocation of support and
governance costs
Total expenditure		 Raising funds
£
1,489
25,202
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
26,691
3,294
29,985		 Charitable
activities
£
-
582,347
3,105
18,121
768
24,828
15,799
12,883
2,797
6,512
-
34,078
240
5,046
479
47,295
87
-
178,726
933,111
76,111
1,009,222		 Support and
governance
costs
£
313
12,620
2,432
420
-
7,001
1,912
1,422
3,630
-
5,940
4,029
1,028
4,447
-
-
-
34,211
-
79,405
(79,405)
-		 2021 Total
£
1,802
620,169
5,537
18,541
768
31,829
17,711
14,305
6,427
6,512
5,940
38,107
1,268
9,493
479
47,295
87
34,211
178,726
1,039,207
-
1,039,207

Total governance costs were £5,940 (2020: £2,821)

Included in service user support costs are items purchased for individuals totalling £15,873 (2020: £4,227).

27

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

7. Total expenditure

Prior period comparative
Fundraising
Staff costs (note 10)
Staff training and recruitment
Travel and subsistence
Volunteer expenses
Rent
Utilities and cleaning
Repairs and maintenance
Office costs
Insurance
Governance costs
IT and telephones
Licences
Legal and professional fees
Motor expenses
Service user support
Room hire
Depreciation
Sundry expenses
Sub-total
Allocation of support and
governance costs
Total expenditure		 Raising funds
£
1,220
28,265
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
29,485
-
29,485		 Charitable
activities
£
-
482,416
2,492
27,181
400
11,766
12,748
23,727
-
4,575
-
1,963
-
-
-
20,339
2,302
-
343
590,252
83,251
673,503		 Support and
governance
costs
£
-
-
10,299
1,243
-
12,001
2,521
1,272
5,314
-
2,821
9,943
865
185
2,576
-
-
34,211
-
83,251
(83,251)
-		 Restated 2020
Total
£
1,220
510,681
12,791
28,424
400
23,767
15,269
24,999
5,314
4,575
2,821
11,906
865
185
2,576
20,339
2,302
34,211
343
702,988
-
702,988

28

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

8. Net movement in funds

This is stated after charging:

Depreciation
Operating lease payments
Trustees' remuneration
Trustees' reimbursed expenses
Auditors' remuneration:
Statutory audit (including VAT)
Independent examination (including VAT)
Grants paid to partner organisations
Elm Foundation
Derbyshire Wish
Total grants paid to partner organisations		 2021
£
34,211
30,461
Nil
Nil
5,940
-
2021
£
106,630
72,096
178,726		 2020
£
34,211
22,487
Nil
Nil
-
1,380
2020
£
-
-
-

9. Grants paid to partner organisations

10. Staff costs and numbers

Staff costs were as follows:
Salaries and wages
Social security costs
Pension costs
Agency staff		 2021
£
550,956
37,471
25,901
5,841
620,169		 Restated
2020
£
447,244
31,171
21,130
11,136
510,681

No employee earned more than £60,000 during the year.

The key management personnel of the charitable company comprise the Trustees, Chief Executive Officer, and the Operations Manager. The total employee benefits of the key management personnel were £90,773 (2020: £79,693).

Average head count 2021
No.
30.00		 2020
No.
26.50

11. Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

29

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

12. Tangible fixed assets

£
Cost
At 1 April 2020
146,135
Additions in year
-
At 31 March 2021
146,135
Depreciation
At 1 April 2020
58,040
Charge for the year
29,226
At 31 March 2021
87,266
Net book value
At 31 March 2021
58,869
At 31 March 2020
88,095
13. Debtors
Trade debtors
Prepayments
Accrued income
Other debtors
14. Creditors : amounts due within 1 year
Accruals
Other taxation and social security
Other creditors
Building
refurbishments		 Equipment,
furniture
and fittings
£
17,921
-
17,921
6,925
3,585
10,510
7,411
10,996		 Motor
vehicles
£
7,000
-
7,000
2,800
1,400
4,200
2,800
4,200
2021
£
4,400
4,626
9,857
857
19,740
2021
£
23,195
13,333
3,824
40,352		 Total
£
171,056
-
171,056
67,765
34,211
101,976
69,080
103,291
Restated
2020
£
-
4,395
2,492
-
6,887
Restated
2020
£
11,838
6,886
-
18,724

30

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

15. Analysis of net assets between funds

Analysis of net assets between funds
Tangible fixed assets
Net current assets
Net assets at 31 March 2021
Prior period comparative - restated
Tangible fixed assets
Net current assets
Net assets at 31 March 2020		 £
-
150,108
150,108
£
-
188,282
188,282
Restricted
funds
Restricted
funds		 £
69,080
176,000
245,080
£
101,861
-
101,861
Designated
funds
Designated
funds		 General
funds
£
-
262,462
262,462
General
funds
£
1,430
127,814
129,244		 Total
funds
£
69,080
588,570
657,650
Total
funds
£
103,291
316,096
419,387

31

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

16. Movements in funds

Movements in funds
Restricted funds
Activities
Children's equipment
Children's groups
Community groups
Core
Coronavirus Emergency Funding
Counselling
Children's Counselling
Floating support
Freedom project
Grants to service users
Harmony
Online advertising Dales
Outreach
People carrier
School Uniform Fund
Security items
Harmony children's worker
Total restricted funds
Designated funds:
Fixed asset fund
Contingency reserve fund
Total designated funds
General funds
Total unrestricted funds
Total funds
Unrestricted funds		 At 1 April
2020
Restated
£
525
451
10,061
4,191
17,496
-
17,258
6,603
31,208
4,698
128
32,580
-
54,948
3,239
1,327
-
3,569
188,282
101,861
-
101,861
129,244
231,105
419,387		 Income
£
1,000
2,000
41,144
-
4,000
442,506
7,007
-
30,494
-
19,634
145,260
1,950
110,790
-
-
9,500
-
815,285
-
-
-
462,185
462,185
1,277,470		 £
(338)
(599)
(46,748)
-
(21,496)
(426,176)
(2,592)
(4,355)
(53,276)
(288)
(16,718)
(163,762)
(1,950)
(106,051)
(1,144)
(359)
(4,038)
-
(849,890)
(34,211)
-
(34,211)
(155,106)
(189,317)
(1,039,207)
Expenditure		 £
£
-
1,187
-
1,852
-
4,457
-
4,191
-
-
-
16,330
-
21,673
-
2,248
-
8,426
-
4,410
-
3,044
-
14,078
-
-
-
59,687
-
2,095
-
968
-
5,462
(3,569)
-
(3,569)
150,108
1,430
69,080
176,000
176,000
177,430
245,080
(173,861)
262,462
3,569
507,542
-
657,650
Transfers
between
funds
At 31 March
2021
150,108
69,080
176,000
245,080
262,462
507,542
657,650

32

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

16. Movements in funds (continued) Purposes of restricted funds

Activities

We have specific funding to arrange trips, activities, classes and interactive sessions with our refuge residents and also with families that we support in the community.

Children's equipment

Funding for specialist equipment for children moving into refuge, such as sterilisers, safety gates, home schooling equipment, pushchairs and prams or any other safety / practical item that will make children safe and well supported.

Children's groups

Funding for our well established Me2 Children's Group Work, supporting children aged 5-12 who have experienced domestic abuse. The Me2 Programme runs for 12 weeks and focuses on safety, healthy relationships, mental health and self-esteem.

Community groups

This funding is for groups for adults and children to recover from and better understand the impacts of domestic abuse on the whole family.

Core

Our core funds pay for our advice centre, our management and administration team and overheads to allow us to continue to deliver our services.

Coronavirus Emergency Funding

During the year, additional Covid emergency funding was secured. This funding has been crucial in allowing us to respond to the crisis and adapt to the new way of working, and it has also allowed us to invest in our IT infrastructure and increase our reserves to better reflect our current running costs.

Counselling / Children's Counselling

This programme focuses on providing counselling and aftercare to survivors of domestic abuse who may be suffering mental health issues as a result of their experiences.

Floating support

We have four stand-alone properties for young women who are moving on from the Harmony Project, but who are struggling to secure social housing or who need to retain some support from our service. This project works with young women who resettle in their own tenancies in the local area.

Freedom project

The Freedom Programme is a series of twelve weekly workshops focusing on tactics used by an abusive person. The programme is designed to help women to identify abusive relationships.

33

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

16. Movements in funds (continued) Purposes of restricted funds (continued) Grants to service users

We secure funding from bodies such as the Buttle Trust, Rotary Clubs and others specifically to support individuals and families in need as a result of their abuse.

Harmony

The Harmony Project is a specialist domestic abuse refuge and targeted support service for young women aged 16-24 and their children. This UK-wide project works with young women who are escaping abuse, have poor emotional health and well-being and are struggling to successfully parent their children.

Online advertising Dales

Specific funding to allow us to increase our profile in the Derbyshire Dales area, at a time when the pandemic prevented us from doing face-to-face awareness raising.

Outreach

This programme works with women and men who need support to leave an abusive relationship or who need help recovering from their experiences. The programme provides support and advice around safety, housing, health and wellbeing. We also support children living in the community who are living with and recovering from domestic abuse. Our team support children living in their own homes and also those living in refuge properties in the Derbyshire Dales.

People carrier

This funding was provided to purchase a people carrier. Depreciation is charged to the restricted fund each year.

School uniform fund

We raise funds each year to make sure that no child has to start a new school with inappropriate uniform.

Security items

Funding to provide cameras, lock changes, window locks etc.

Harmony children's worker

Specific funding for an additional post to support children living in our accommodation, both in the Harmony Project refuge and in our dispersed properties.

Purposes of designated funds

Fixed asset fund

The net book value of any assets purchased with restricted funds are held in this designated fund. Depreciation on the assets is charged to the fund each year.

Contingency reserve fund

This figure represents the winding up costs of the charity including all redundancy and notice pay and all contractual obligations such as rent, IT and phone contracts and termination fees.

Transfers between funds

The transfer out of the Harmony Project relates to a donation from the People’s Postcode Trust. They informed all donors that any restricted income could be released to unrestricted funds at the outset of the Covid-19 pandemic to best meet emerging needs.

34

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

16. Movements in funds (continued) Restated prior period comparative

Restricted funds
Activities
ABC Project
Adult outreach
Children's equipment
Children's groups
Children's outreach
Core
Counselling
Children's Counselling
Floating support
Freedom project
Grants to service users
Harmony
Harmony move in move on
Me2 programme
MHCLG Outreach
People carrier
School Uniform Fund
WAGS
Community groups
Harmony children's worker
Harmony refurbishment
Total restricted funds
Designated funds:
Fixed asset fund
Total designated funds
General funds
Total unrestricted funds
Total funds
Unrestricted funds		 At 1 April
2019
£
-
5,841
138
1,088
8,249
-
9,585
4,802
-
13,318
1,935
4,048
39,612
-
1,229
10,270
3,814
280
44,980
8,128
4,127
-
161,444
133,928
133,928
142,876
276,804
438,248		 Income
£
525
8,731
11,000
2,000
40,089
4,593
33,732
28,853
8,545
45,441
24,870
3,136
132,927
121
349
41,080
2,000
2,100
37,970
-
4,362
11,213
443,637
-
-
240,490
240,490
684,127		 £
-
(14,572)
(8,231)
(2,637)
(39,855)
(4,409)
(25,821)
(16,397)
(1,942)
(27,672)
(22,107)
(7,056)
(139,959)
-
-
(24,546)
(2,575)
(1,053)
(57,897)
(3,937)
(4,920)
(11,213)
(416,799)
(32,067)
(32,067)
(254,122)
(286,189)
(702,988)
Expenditure		 £
£
-
525
-
-
-
2,907
-
451
-
8,483
-
184
-
17,496
-
17,258
-
6,603
-
31,087
-
4,698
-
128
-
32,580
-
121
-
1,578
-
26,804
-
3,239
-
1,327
-
25,053
-
4,191
-
3,569
-
-
-
188,282
-
101,861
-
101,861
-
129,244
-
231,105
-
419,387
Transfers
between
funds
At 31 March
2020		 £
£
-
525
-
-
-
2,907
-
451
-
8,483
-
184
-
17,496
-
17,258
-
6,603
-
31,087
-
4,698
-
128
-
32,580
-
121
-
1,578
-
26,804
-
3,239
-
1,327
-
25,053
-
4,191
-
3,569
-
-
-
188,282
-
101,861
-
101,861
-
129,244
-
231,105
-
419,387
Transfers
between
funds
At 31 March
2020
188,282
101,861
101,861
129,244
231,105
419,387

35

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

17. Operating lease commitments

The charity had operating leases at the year end with total future minimum lease payments as follows:

Amount falling due:
Within 1 year
Within 1 - 5 years		 2021
£
23,902
21,567
45,469		 2020
£
12,514
30,004
42,518

18. Related party transactions

There were no related party transactions during the current or prior period.

19. Prior period restatement

The following changes have been made to restate the prior year figures. These changes have been made to include omitted debtor and creditor balances, and to correct classification errors identified in income and expenditure.

Income from donations
Total donations income per original accounts
Total donations income after restatement
Income from charitable activities
Total charitable activities income per original accounts
Additional accrued housing benefit
Rounding error
Total charitable activities income after restatement
Reclassification of fundraising income as income from
donations rather than income from charitable activities
Reclassification of NCHA grant income as unrestricted
contract income
Reclassification of fundraising income as income from
donations rather than income from charitable activities
Reclassification of NCHA grant income as unrestricted
contract income
Reclassification of grant income previously treated as
unrestricted income		 Restricted
£
£
532,976
50,214
(116,000)
-
26,661
(26,661)
-
9,609
443,637
33,162
Restricted
£
£
-
96,899
-
116,000
-
(9,609)
-
2,492
-
1
-
205,783
Unrestricted
Unrestricted		 2020
£
583,190
(116,000)
-
9,609
476,799
2020
£
96,899
116,000
(9,609)
2,492
1
205,783

36

Crossroads Derbyshire Ltd

Notes to the financial statements

For the year ended 31 March 2021

19. Prior period restatement (continued)
Expenditure on charitable activities
Total expenditure on charitable activities per original accounts
Restatement to include 2020 prepaid expenses
Restatement to include 2020 accruals
Correction of designated fund transfers
Correction of restricted fund balances
Rounding error
Total expenditure on charitable activities after restatement
Debtors
Total debtor balance per original accounts
Restatement to include 2020 prepayments
Restatement to include 2020 accrued income
Total debtor balance after restatement
Bank
Total bank balance per original accounts
Opening balance journal to correct rounding error
Total bank balance after restatement
Creditors
Total creditor balance per original accounts
Restatement to include 2020 accruals
Total creditor balance after restatement
Staff costs
Total staff costs per original accounts
Restatement to include 2020 holiday accrual
Total staff costs after restatement
Reclassification of NCHA grant expenditure as unrestricted
expenditure		 Restricted
£
£
543,364
122,695
-
(4,395)
-
11,838
(116,000)
116,000
(32,067)
32,067
21,501
(21,501)
1
-
416,799
256,704
Unrestricted		 2020
£
666,059
(4,395)
11,838
-
-
-
1
673,503
2020
£
-
4,395
2,492
6,887
2020
£
327,936
(3)
327,933
2020
£
6,886
11,838
18,724
2020
£
500,284
10,397
510,681

37