COMPANY REGISTRATION NUMBER: 06946785
CHARrrY REGISTRATION NUMBER: 1133457
Suffolk User Forum
Company Limited by Guarantee
Unaudited financial statements
31 March 2023
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1711012023
MPANIES HOUSÉ
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Suffolk User Forum
Company Limited by Guarantee
Financlal statgments
Year ended 31 March 2023
Pa9es
Trusts¥$' annual r¢F*yI lincormting dir8cttrs' report)
1to12
Independent exam¥*s report to the Irustee5
13
Stat&m8nt of financial a¢tiviti¢$ finC￿dIng income aThJ expendhwe account}
14
8alan¢e sheet
15
Notes to the firwKial stateM￿ts
16to24

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report {incorporating the directors. report)
Year ended 31 March 2023
The irustees. who are also the direclors for the purposes of ccrfnpany ￿, pr¢5ent thwr report and th•
unaudited financial statem8nts of the d￿rity for the year ended 31 Marth 2023.
financial stat$ments have been prepar￿ in accwjance wth the accounting poli¢ies set out in notes io
the accounts and cA)mply wlh Il* chariV5 govÈmin9 document. the Charities Act 2011 and Companies Act
2006 and Accounting and Reporbr¥J by Charitye5'. Statement of Recornmen(kd Practi¢e applicabte to
charities prepariro their aCc￿jnts in accordance with the Financ1￿ Rewtirs Stsndwd app￿¢#ble in the UK
and Republic of Ireland published in October 2019.

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (incorporating the directors. report)
Year ended 31 March 2023
Chalrfs r•port
Over the y8ats. rNch of Suffc4k User F￿rn￿ (SUF's} wc¢k list•nir¥J to seThice users and their fanilies has
b8¢n abtyjt th?ir experience$ of NHS sewvb¢es. In 2022123. SUF was ￿eased to be asked by Suffolk County
Coundl ISCCI to Wth mental health (MH) seThi¢e users about thèir intèractions with SCC social
workers and provide wrilten feedback to SCC cn the quality of thwr sery￿S 8$ exptrrienceil by $¢rvice
Users. It has been pleasirvJ to see SCC genuinely interested in kaming about semce users. experiences.
willing io listen and take aciion even when seryice user feedback has been negative. WoTking in
partnership with SCC and with seThice users. we ILY)k foNard to c￿lecti￿a feedback knut MH social
work services in 2023124. hMJhlwJhkn"tw the 9crf)d pradice and arèas in naed of improvement.
The new stalutory NHS Suffolk North Easl E55ex kntegrated Cart System ISNEE ICS) is also wy
k¢¢n for ¢oprodu¢¢d $trNce user feedback to be a goklen thread woven intts all its de¢isffi$. SUF has
been contributing to the devehjpment ol SNEE'S sy3teffs. including ils MH CdlaboTative, and expects,
together wth seTric* users. to participate mre extensivety in the Collaborative in 2023124.
We a￿ really pleased that advocxy for MH patiénts ldisb.nct from paiients deta#)ed under the
Mental Heamh Act w￿) have Iho 18981 right io athacyl has b￿n irdLTrled in the threethyear advocacy
¢￿tra￿ for Suffolk Advo¢a¢y SeMc¢s, led by the tharity POhWER. SI￿ rt 1$ $0 important ttwt all
inpatients, whether detwned or noL have some(Th wil help them w)irE tt*ir wants and need$.
We are parbcularfy ￿eaSed that SUF is contracted to provide pew4ed advocacy to patients in Woodlands,
Wedgwood House and Foxhall H￿Se. Helping people v￿ce their concems and take control of their lives is
core SUF tryjsiness.
Hèalthy T(ythtr is ar￿th•r pmpct whKh ￿p$ peop* wilh sèverè mèntal ￿1r*S$. psychosis. bipolar
disorder, and s¢hizophrenia in this case. voice their concems aThJ lake (¥ffitrd of their own lives. SUF
devek)ped this projecl the NHS and received further pibt fun¢thng tn 2022123. The storie5 ol how private
and public sector organisalions have given semce users the run around for slraightfoJw8rd requests, e.g.
getting ihe snk fixed in rented accommodation. bookiro appointments for utilty seTwces. or booking GP
appointm8nts. are shcKking. Healthy TO￿ther has made a real dtfference to peoples lives in enablirva
people to get these sorts of problems fLxed. And then. relieved of burdensc¥ne everyday lrfe stresses.
service users have been free to atter￿ their htamh ap￿intmertts and irr¢*rove th￿r lives in this way as well.
2022123. its high rate of infiati¢)n and c051 of I￿7r￿j ryises, ha5 been a bwd¢n on MH $oN¢¢ u$$rs
their families. and on SUF slaff. SUF staff are conscious of the stress C￿ seNce u5eTS and Ihè need to be
supporbve. The Tnjstee Board is ccffjsuous of our obligalion regarding the weltbeir@ of staff. and we have
been able in 2022123 lo tncrease basic pay ￿¥01S and lo remunerate some additional wth. h is pkning to
see in 2023 some sws of knger4emi funding aThJ indeed some small allowar￿S for infiatKJn.
We also wish to recognis• in this report Ihg hard %bY)rk of our stsff t•am: th•rr cOt￿lbut1OnS to SUF members
and seM¢e users and their ¢rynrThlment to our ¢harity. Our person centred A￿ocacY and Heatthy To9ether
work réliès ènb.rèly M Ihè stsff team. led frorn the frffit by i1￿Mila￿lè Chièf èxècuti¥e. Wè also say a
very big thank you to fvnders and c%)nors wilhcArt Wt￿ SUF would not be here. And fi￿lly, thank y
to our excelknt volunteer Injstees who ￿lId the legal ￿pons1￿.11ty for SUF. ensuring that SUF carries out
Its functions in the Inle￿tS of our benefiriaries, complies with our goveming docLment and the law.
ensuring goc41 govemance and a¢countability.
Wilh best wish9$.
Guenever Pachenl, SUF Chair
EO

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (incorporating the directors. report)
Year ended 31 March 2023
Roftrr•n￿ Ind adm5nlstr•¢iw d•lalls
Registered charSty name
gjffolk User Fonwn
Charity rnglstration numb•f
1133457
Company r•glstrnti•n numb•r 06946785
PrIn¢l￿1 offi¢e and regl$t•r•d 3 Grange 8u5ine5s Cent
offi
Kes9rave
Ipswich
IP5 2BY
Th• trust••s
The trustees vtho sewved duriNJ thè year and at date of apwoval were as follows..
G Pachent (Chair)
M Bbwe
R Nésbitt
B Parrott
M staff￿d-white
J Stem
8 Tumer
J E¥erett (Reswed 07108r2023)

Suffolk User Forum
Company Limit•d by Guarantee
Trustees, annual report lincorporating tho directors. report) I￿n￿￿Ul￿)
Year ended 31 March 2023
Chlel ￿l¢Ut1¥* offi￿r
J Stevens
S¢llcltors
Clements Sc4utors
2nd Floor
20 Queen Streei
Ipsw¢h
IP1 1SS
Bank•rn
The Coyerati¥e Bank
11 Queen st￿et
1p$￿Ch
IP1 1SW
Ips*ich BLMkJing &Kiety
Unit 22
Sailmakers SlwF¥ng Cenlre
Ipswich
IP13BB
Natk)nwide BuildiNJ Society
48 Tavem Street
Ipwh
IP1 3DL
Comp#fty $w¥tsry
R N¥$brft
Ind•pend¢nt ¢￿mIn•l
L Thurston FCCA
Lovewell Blake LLP
Chariered accwntants
First Fltsx Suite
2 HillsNle Busir*ss Park
Bury St Edmund$
IP32 7EA

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (Incorporallng the directors. report) (willftu•d)
Year ended 31 March 2023
Obj*ctives and a¢tivities
Suffolk Usèr Forum, also rèfèrred to as SUF. V*ith either temi used throughoul these accounts. voices the
ews of mental health service usets and tl*ir familylparent carers in thè East and West of Suffolk. SUF is
an indgpendént, user le<1 mental health charty. also krn)wn as a Disab￿ Persons organisati￿ IDPOI.
Everyone involved in the tharity has ￿¥¢d experience of rr*ntsl health as a Serv￿ user. family carer or
worker.
SUF delvers èngagemenl. in¥dwnent. COF*ryluetKffl. pÈÈr suFpNt arKJ inpatient mèntsl health advocaey
Services. SUF gives mentsl health seNce user5 a powerful and unthe(I voice for their experiences of ¢a
and support. prOTh￿￿ng iThlividuals' rights. cotions and for care arTrd $upport for both physical and
mental health.
The ¢harity works ￿th seNce wowders and coThwmissionws lo try to ensure that the voices of lived
experience are cenlral to improwrKJ emotional wellbeing and ffenial heallh services in East ?nd West
SL￿01k. This is a¢h￿Ved through Iht charitys engagemenl. peer support and advocacy rolès, whKh
ongslde suppc¥ts'ng p8opl•. prioritis•s the gatherirKJ and recording ol people's experiences of semces. By
connectrng areas of irxlwKlual feedback tcwJether. the charity draws together key themes an(1 emerging
trends in mental hea#h expertence. These are regulaity retthed in Ihe SUF pvblicalion titled 'Makin9 Our
Voic& Counv which 1$ prèsented to wovidets, cc¥nmissioners and to stralegic partn8rs. to a5S1St with
decision making and to promote coproducb"on, so that providers ant1 commsssioners can understsnd and
activdy respond to thè eurrent Itved èxpen.ence of people with emotional well￿Th3 and mental health
needs.
SUP5 mission is to be an inclusi¥e and Intsled mental heamh user4ed that walue5. pKryntstès. and
$trengthen$ the user voice fcy positive c*aThJe. ir1dep￿d&1￿é. ri9hts. ¢Mieè. and control.
SUF'$ vision is to continue to b6 the leading organisation in Suffolk. championing equal and valued
partnerships belwèen ￿ntaI health seTrice usèr5. cxjmmissionèrs. and Pro￿ders. combining mutual
strengths arHI experience lo improve services. achiwng p05ttive emtr"onJl and rrnntal he4th for all.
Charftablg Obi•etive¥
SUF can help with people in Suffdk, Ncrfolk and Essex. We have five m•n charitablo objeclivtrs.
al To promote pwiwship w0￿1r0 betr￿en service providers, i￿4￿￿n9 the NHS and Social Care, service
users and familylparènt c¥ers.
b) To pronyjte suiad• prevenlion M￿aliVe$.
¢1 To provKJ¢ advocw SONI￿$. peer Supp￿ and infomMtK)n to 8Mptr￿1 people to make their (ywn
decisions.
d} To prorTr)te beltef underslarmjing ol w*ntsl he81th arNJ e[T*)t￿a1 *￿Ib￿"￿4.
el To pronN)te voluntewin9 aThJ SW)POrt.
Publlc Ben*fft
In Sha￿ng our objectives for the year and planning our aclivtrs. the tru51ees have Mnsidered the Charity
Commission's guidance on PubJ*c Benefrt incI￿￿1n9. The Publ¢ Benefii Rsquirgtrmnt IPB1). Runnin9 a
Charity IP821 and Reporting IPB31.

Suffolk User Forum
Company Limited by Guarantee
Trustees, annual report (Incorporating the dSrectors' report) (¢¢tsfynue
Year ended 31 March 2023
A¢hiÈvÈm¢nts •nd p•rfom
•¢hi$v¢m¢nts •nd ￿rtL¥manCe are desuibed fwlher in the lrywt ReF(¥t aG¢ompanyng th•sè
finantsal ststement$.
Flnan¢lal r•viow
The charity's Ir￿0￿ in 2022r23 was £3Th).746 (2021122: £173,768) of wh￿h t176.96212021122: £66,[￿8)
related to project restricled actiwties. The charitys expenditu￿ in 2022123 was £177.646 (2021122".
£168,420) ol which £135,24612021122.' £64.354} relate(I to project rèstrietèd aCti￿ties. The net surplus of
£123.1thJ {2021r22'. £5.3481 has conb'nued to contritrtrte to the tharity's genèral reserves.
Prlnclpal fundlng $ourus
The charitys core incorne is receive(l untsr a fvnding agreement vrith Suffolk County Cwncil and the
Ipswich & East Suflolk Clinical Conwnlss￿iTh3 ICCGI and West Sulfolk CCG vk1 a tri-part fund
called the Mental Heatth Pooled Fund. This fundir¥J agree1T￿ ts ov¢tse&n by SLrffolk County Couwl. The
Mental Health Poded Fund is due to end by 31st March 2024. SUF'$ cor8 funding for 2022r23 was
confimied for one yeaf. At the end of this repxylirwJ period a fvrlher yearfs core furTrding via has b￿n agrè8d
for 2023r24.
As the reportbng year 2022123 commnces, SUF is ￿eaSed to report that we are part of ¥ new adv
partnership made up of POhWER. Ace Anglia. Suflolk Farrity Carers and Suffolk User FrAum. Thi$ now
partnership is ¢ommissioned to deliver advocacy semces to people in Suffolk for the next three years. wrth
the opportunity for a lurther fv40 years lunding. As a paFtrership. we will be working together as a unif
and strorger voice. wlh greater influence to makg an even bwèr difference to people's lives. Trustees are
pleased the charity will be atrAe to ¢(￿￿nue k> de14¥er ￿er IMI inpali8nt m8nlal heath a￿vc￿cY for a further
three years (commencing 1st Awil 2022).
We are woud to re￿￿ that folkvwing the %Jcce5s of our Heathy Toy•thw ￿"knt proi•et further funding has
been awarded for 2022123. The project this year is expanded lo offer wrwrt to people who receive their
Severe Mental Illness (SMI} Annual Health C1￿kS by primary practitimers. Thè proiecl delivers peer
support and personalised care planning. providing emotional and wacbcal ￿1p for PWFlè bving with SMI. to
hdp access t￿1r physical health enb"derwits and achieve wellbeir¥J goals.
Inv•stm•nt pollcy and p•rfornwic•
The charity's policy 15 to invest any surplu5 funds in saviry ￿￿nts, up to a maximum of the guarantee(I
£85.000 in any one account. The charity has a Business D¢FrfJsit Ac¢ount wrfh the Ipswich Building Society
and with Ihe Natsonwde Buik*ng Society.

Suffolk User Forum
Company Limited by Guarantee
Truslees. annual report (in¢orporatlng the dlrectors. report)
Year ended 31 March 2023
ReseNes polley
The Twstees remain cnmmitted to Provid¥￿ Ihe maxirrnjm possiue lèvels. The Trustsès have
continued to retain SUF reser¥es during tIMs firtancial year to provide the chanty with reserves equal lo at
least six months, operating cosls.
It is our rewsèd policy to maintain eLffrÈftt gÈneral reseryes ewivalent to six months projected operating
expendrture, plu5 redundan¢y and statutory rth.ce ¢osts of £39.lJ)O and £12,￿)0 to replace IT equipment.
This equat9$ 10 £199,882 12021122.. £191.8811. Reserves on unrestr￿ed funds at 31 M*ch 2023 are
£239,241 12021122.. £157.9541. The Tnjslee board ￿11 revièw restrvès policy during Ihe forthcoming
year. aimry to expend the $lMJht excess the year #s and whort approwbate.
FInar￿la1 reserves are SUPS sawngs, helwng to slrengthen the charity and its sustainability. Thèy hèlp
SUF to pay for actiwib.ès that donors *ill not fund or handle unplanned events. They also prowde additional
op&rating furnjs QV8r and atN)vè th& core fvn¢Jing prov*Jed by the IAental Heahh Pcded Fund.
Gènèral resem$ must bè buim up fmm unrtstrictsd irtome.. any s￿￿U$ on a restricted project is tied to the
sam¢ rg$trith"ons a5 ts Original w0j￿1 and may rb)t bs trartsfefred to uNestricied funds wrthout the donorfs
onsgnt.

Suffolk User Forum
Company Limited by Guarantee
Trnstees. annual report (incorporating the directors. r•port) f¢oRdnu•d)
Year ended 31 March 2023
Plans for future perlodg
Trustees are commthd to further developing servw user leadwship. irhvoP4ThnL per￿￿411$allOft. ond
Coproducti￿ working logether with ¢yJr local stalulory partners, Suflolk County Council and NHS,
supporting the devefoping Integrated Care System {ICSI, and prorrKJlng the mental heallh service user
wice.
We aim to ¢ontinue ￿ grow our fnental heallh user netwc*k 10 by to ensure thè vo￿8 of livèd experience
infsyTlls and shapes new and existiryJ menlal health semces. plaryry Voice of lived expgnence at Ihe
heart of suicide prevention. service irrpr￿rnent and develownent.
Our key prKKibes for tho next pwic¥l indude".
1. Fund#YJ-
Twuslees. lop pl￿ty 15 to secure sustainable. Iweryn fundiry Ilor thrte y08ws+I to ènsurè orwAng
8eNce delivery and support to tenerK1ar￿, through specifK propct work. alongside promoting the voices
of individual peO￿e livirvj wth mental ill tr￿lIh. and the shared interests ol ￿￿tal health seNice users
cd1atorat1ve￿.
As the repo￿"n9 year clos￿. tht board af tmst•ès arn plèased to report that our CO￿ fU￿JIng has been
ConfinY￿ fty a fvrther year (2023r241.
If SUF could 8ecure appfopriate levels of core fvndiThJ for a nynimum of three yeaws. the dwrty would be
sustainable. This remains a key priority. and it *￿Id enab￿ SUF lo recruit lo Its community engagement
aThJ involvement posts which haw b8en vacant sinc• February 2022.
The charity 1$ strengthened ha¥iNJ se¢urfjd l¢xKJ temi furxling fLY peer led •Jvocacy services.
fund8d for a minimum of Ihree years {w to 31st Marth 2025}. with the opr•Jtunty for an additional ts¥o
years until 31st Marth 2027.
In February 2023 SUF submitted a tender bid for the deliw of Ixjtreach peer suppirt to potsp￿ Ivin9 Wth
severe mental illness ISMI}, whKh has been piloted over the last 18 ff*)nths thro￿h the He8Mhy Tcsether
Pfoiect. A successful bid will secure foi Heallhy Togelher Peer Supwl for a further three years up lo
31st March 2026.
2. Partnership WKI voice-
To continue lo strenglI￿n our local parlnerships, SUFwrfirs ts County cour￿ and th¢ newfy fom&d
Integrated Care Syslern I￿S> lo discharge Iheir slalulory reSp￿ibIlitieS for mentsl hèawh sèrvice u$er
invdvement.. coproduction, information. assistance, and advocacy in relation lo adult mental heahh Service
users. This includes supporting the new ICS Mental Health ColLabofative Board to ensure Ihat the voice of
li￿d eX￿n0￿Ce is a 9olden thread thr(xwJh ¢011￿¢￿￿"￿ and its subgroups.
Making Our Voio Count.. continuing to raise people's ¥oi(¢$ and liv¢d trxperi¢n¢e to try to ensure that
nlal health servic*s, oryanisations and policies are and shaped by the peoF4e bÈ$t placed lo kn¢)w
what worts.
To use the Mttsl Rècyelin9 grnnt earritd foNArd into 2023124 {frtsn 2022123110 invesl in the
apwintment of a SUF Community and Invofvernent worker ts reach F*ople in our communitses to listen to
and hear the user voice.

Suffolk User Forum
Company Limited by Guarantee
Truslees. annual report (incorporating the directors. report) (¢•n
Year ended 31 Ma￿h 2023
To ¢￿tinUe aclivety IworThJting service user pr￿ areas rnental health improvemgnL Thèse
in¢lud•=
- Raising and promoting LISTEN 8$ a urw¢rsal rTK)Oel lor p¢Ix￿allsed care. $uicid• prevention and
coproduction.
. ChaMixonw￿ improved discharge planning for peopk transitvmiry frcKn secorKlary rn￿￿1 hèalth
$eMc¢$ to primary car• support.
3. Project (l$livery-
To continue to hok) let￿er wod (xjtccw ft¥ pwe al a tim of menlal ￿lIh Crisis Ihrough our peer
led advirAcy seTrice. working as a parlner V&rytrMn the Suffo* Advw SsThic•.
Assuming our bid for th& delivery of ou1r&￿h peer support is SLKcessfvl. ￿ will continue to dgvèlop
th¢ SUF Healthy Tc¥Jether Project, growiThJ new partnerships within wmary care. promobrrfJ Ihe heallhcarè
rights and goals of peop￿ IMAg wth s•vÈre mentsl illnoss ISMII. wlwch includes the followirvJ diagnostrs:
S¢hizophreni8. Biwlar Dixxder. and Psy¢Msi8.
4. Pecwe in our commurmties
To work across all comm￿l￿e$ and protectèd characteri5ti¢5 regarding gr￿p5 wh•r• thern is evidence
of under-representslw andlu greater discjimination.
To dèvèlop wr skills and capacty to siwrl user leadwship and Vol￿¢eer role5 Wthin our
harity. Supporting people to gain skills and sew-confidènce as actNe citizens. tsjilding capacity to increase
our supp￿1 to kwplè li*ThJ mnlal distress health ne8ds.

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (Incon)orallng the dlrectors. report) (C*￿11￿￿¢
Year ended 31 March 2023
Suffi4k User Forum is a charitsL4e company limited by guarantee. irK¥xpornted on Ihe 29th June 2009 and
gistered as a charity Ire9iStered number 11334571 on the 5th Jarxwy 2010.
The ¢ompany wa$ estsblished under a n*mcmdurn of as$0(￿8t￿ ￿1¢h sets the otyects and powe
of Ihe charitsble company and is governed under its articles of assLXiat1￿. The liability of tY*mbers is
1¥14ted.
Tn*te¢ Bo•rd
The direclors of SLrffolk Uw ForLWm are known as trLKslees for the wrposes ol charity law and under the
companV$ Arti¢les of Asso¢iation a￿ kn¢Mn as n*mb¢rs of Trustee Board. Recwibmenl to Suffolk
User FoTum'5 Truslee Board seeks lo ensu￿ that the ￿ganISat￿n.5 desire to Temain seNrx us?r-le(l is
approprialely reflected thr￿gh the diversty of the Trustse bc*ty.
Cunently 88% of the SUF Trustee Board have used or ujrrentty use mental heahh seNces as a service
user or family carer. The chanty is dV￿ribed as a Disabled Persons Organisation {DPOI as over 75% of ils
trustees and 100Yo of its staff have INed experience of mentsl ill heallh. The charity works wthin the ethos
of th• social mod81 of di$abilty.
R•crulim•nt and appolntment of Trust•• Bowd
Business and pU￿1C sector. ￿ntaI heamh and socjal care, and fa￿lY carer and service u5eT skills remain
well represented on the Trvsiee Board. Trustees also have skilLs in law and in community and voluntary
seNices development. RecnJitrm8nt has b88n supported by robust policy aThJ procedures. SUF advertises
vacancies for new trustees IhmLwJh the SUF website and wal rr*dia. Reach VdurteeriTrJ. Suffdk
Volunteering and through its wider nets￿rkS and parlnèrships.
Th& frust¢e Board &li¥*ly 6n¢ourages appl¢81￿$ Feople of all backgrounds.
rticularfy welctyning appli￿110n8 from elhnic minrity etynmunilies and women. as Ihey are ¢urrenlly
underrepresented on the Trustee Boaril.
Potential trustees are inwted to meet SUF tnjstees and the thief exeujbve lo familiarise themselves wth
the charity and the context within ￿1¢h it operat8s. All applicants are asked to ap￿Y (using the SUF
applicatie￿ fmnl to Ihe Twust*¢ Board.
Applieations arè shoTUistèd by ChaÉr of Trustses in partntrship with at least ¢)￿ othèr Trustee.
establishing a recruilrnent team 5UPPOrted by the Cornpany Secrelary. An inlerview is ¢on¢u¢t¢d by this
njilrrent leam vthich writes an InteNew ReF#yi. This rem ￿ submitted at the earliest toard mggting fgr
board discussion a deayon made regarding suitabilty for appointment. TnJstee5 are at430inted by
Ihe Trustee Board initially until the next annual members. meeting when the appoinlmenl is put to a vole.
Trusiees normally serve a tem) of three years bel￿t re4wntmenl at the next annua rr￿. rn8etirvJ.
Trustee Induction and TrniThlng
All new TNstee5 receive w¥em￿ce and business &XiM￿latIon ￿leVant to Iheir rrje, I￿A￿dion, and
Iraining.
-10-

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (incorporating the directors. report) (¢onkn•dJ
Year ended 31 March 2023
New trustees are provided with essèntial dttuments to SUPF#Yt them in the￿ role. These inthde:
1. The obligatiorts of the Tfttstee Board merrt)ers inchjdiry Ihe Dedaralion of Irrterests. Codè of Condud
and Agreement. trusttts, roles. and a sell-reported skills audit. to inform the t*)arrf5 overall skills ￿￿Irt.
which is Tegulady reviewed by bo3￿ ￿ ènsuf8 a balance of knovAedge and skills across the Truste¥
Board. and lo inform the board's annual trainrr¥J plan for tru$te85.
2. Th¢ maln ¢Jo¢ument$ whi¢h set c*Jt the op8ralional framework ft>r Ihe charity include the M&morandum
and Arts"¢les of Asswatirjn of SuN(Ak User For￿￿.
3. A copy of all partnership and fu￿11￿ agreements, i1*￿dir￿j those with Suffolk County Council, the NHS
CCGS fLK Healihy Together and the Suffolk Advocacy Service partner P￿WER.
4. Copies 0f￿ntr•￿ ￿¥W mètliw.
5. Resourcing arnj Ihe current fina￿14 ptssthon as sèt out in ltrh• lat•st published accounts.
6. charivs airrs and objectives.
7. Th& ¢LWt bu$in$$$lop8rational pgan.
8. The CL¥rent struclure ol ihe ¢)rg•n1s*￿ft in¢luding $taff.
9. The current project plans aThJ reports.
10. The lalesl SUF publication Ind￿Jing the regLlar ser¥ice user fe&*Jack rep￿ts tiled 'Makirg Our Voi¢e
Counr.
11. This documentation Is supported by a Trystee Indu¢tsn programme which prothdes forums for wider
discussion regarding the govemiThJ documents. explanation of aims and obJ"8clNès and of the charity's
business and acti￿ ￿an. including Strateg￿ plans. Al new iwstees we encourngtrd to conwlgte on4ine
training providèd in Suffok by Communrty Action Suffolk as part of Iheir induction, lo ensura Ih•y
understand their trustÈè rob ar￿ responsibilthes.
The SUF new trustee induction wogramrr* indudes recei￿￿￿ infomwttm at￿ll￿ key SUF policie5 and
proc8dures whieh indude".
1. The SUF Information Govèmance framework which underpins Trjr registration NHS thgttal, in¢1￿11n9
confidentiality, data. and cyber sÈcurity. data protection. and SUF Privacy Statement.
2. Equality Oiversity.
3. Safèguarding Children and VulneratAe AduNs.
4. Health and Safety includin9. lone wtyking. near rndss policy aN1 risk management.
5. Comm¢nts. Com￿1rr*Ats. and COM￿alnts.
6. Social Value Strategy.
7. Envi(r￿me￿OI Stratsgy.
8. The SUF Staff and Vo￿nteer HaThJbook.
11

Suffolk User Forum
Company Limited by Guarantee
Trustees. annual report (Incorporatlng the dlrectors. report) .
Year ended 31 March 2023
Rlsk ass•ssm•nt
The Tmstees have assessed the ffAjor risks to *thich the charity is exposed and holds a R￿k Register that
is rewewed at least four ts'ff*s a year at board meeb.ngs to eThsu￿ that the ￿ard is satisfied that systems
are in I￿a¢a to mjlwatè 8xposure to the Mai￿ risks. Risk assèssm•nt and miti"gab"ons infcM the Charivs
Business cr￿tin￿ty Plan. r<>bustno$$ of whith bs t¥sted throLuh regular bu$irws$ ¢ontinuity exercises.
Ind•p•nd8nt •xamln•r r•appolntm•
A resO￿tiOn to appjint L T￿rn10n FCCA of Lo￿¥￿1 Blake LLP as indeFendent examiner be Proposed
al th8 next AGM.
Small Company pro¥lslons
This report has been prepared taking altranlage of ts small companie5. exemptKin of Secti￿ 415A of tho
Companies Act 2(￿￿.
Thè truste¥$' •Mu•I r•port Was ¥Fvroved Im .........
tnjstees by..
Kl b•h•ff ol th• of
G Pachent
(Chairl
-12-

Suffolk User Forum
Company Llmited by Guaranlee
Independenfexamlnerfs report to the trustees of Sufft•lk User Forum
Y•ar •nd•d 31 March 2023
I report to the ¢h#rity trustees on my exarr4naticffl of the finanrjal statements d the co)Yyany for the year
ended 31 March 2023 whi¢h ¢ompris• thè statement of fThnaal a￿l￿tieS (including intomè and
exp•ndiiure accounll. balar￿￿ sheet and Ihe related notes.
R•sponslbllltl•s and basls of r•port
As the charitys trustees of the company land also Its directors for PLJfF*)ses of company law} you are
responsible for the preparation of the fi￿n￿¥1 $tat*mènts in accordance with the requirements of th*
Companies Act 20061.the 2￿6 Adl.
Hawng Satisfi•d mys•lf thal the finanaal statements of the company are not rtquirèd to bè audited under
Part 16 of thtr 20C6 A¢t and are eligi￿e for iThJependent exanMnation. I report in respect of my èxaminatson
of your compan￿$ financial ststéments as carried ojt under section 145 of Ihe Charilies kl 2011 1'th8
2011 Act'l. In carryirvj out my exaMInatK￿ I have fdloM*d th8 Diredions given by the Charity Commission
under section 14515llbl of the 2011 Acl.
Ind•p•nd•nl •xamln•rfs stat•m•nt
Since the thariV5 gross inctyne exc8ed8d £250,Crf)O examiner musl be a of a listed in
ti¢n 145 (rf thè 2011 kn I confim) that l am qualified to undertake the examinalion b8¢ause l am a
member of the Assoclation of Chartered Cttthed Accounlants. which is one of thè listed bodies.
I have compseled my examThbon. I confirm thai no rrottefs have come to my attenth)n in connection with
the examination giwng me cause to bdieve that in any nk4terial reskw¢L
accounting recixds were not kept in ￿pect of the corrpany as wuired by $￿tion 386 of the
Ihe fin￿GIal statements do not accord wrth ItrKise records: or
Ihe financial statements do nol compty wilh the ac(thnting requirements of sectwjn 396 of the
2006 Act other than any requifement that Ihe accovnts 91￿ a 'true and fairf vi&w which is not a
mattgr consid•rnd as pafl of an indepernjent examinal￿n.. or
Ihe financial ststemonts have not been prepared in XC(￿￿nce wilh the methods and principles
of the Staterrenl of RecOm￿￿nded Practts lor accujnting and reporbng by charities appli¢able
to thanties preparing their accwnts in accordance wrth the Finanaal Reporting Standard
applicable in the UK and Republic rA Ir¢l•nd IFRS 102).
I have no ¢On¢eff￿ and have come across no olher rnalters in Connectic￿ with the examination to which
attention should b& drawn in ￿P)rt in order to enable a proper understanding of the ac¢ounts to be
reached.
L Thurslon FCCA
IndeperKJenl Examiner
Lovewell Blake LLP
Ch8rtered accountants
Fir51 Fk￿r Suite
2 Hillside Business Parfi
Bury St Edmunds
IP32 7&
13-

Suffolk User Forum
Company Limited by Guarantee
Statement of flnancial actlvltles
(including Income and expenditure account)
Year ended 31 March 2023
2023
Restricted
ds T*)tal funds
2022
vr￿strIcte(l
lunds
Total fuTrJs
Ine•mè and endowmer
Donattons and legacies
Investment
Oiher income
122.749
176.962
299.711
1.035
162.662
228
10.878
Total ifi¢om•
123,784
176.962
300.746
173.768
Exp•ndiiure
Charitable actswb'es
42.400
135.246
177.646
168.420
Total •xp•ndltur•
42.400
135.246
177,846
168.420
N•t In¢¢)m* b•fw tr•nsf•¢ offvnd$
81.384
41.716
123.100
5,348
Transfers beiween f￿dS
{9n
97
N•t mov•m•nt In fvnds
81,287
41.813
123,1
5.348
R•¢on¢lllatlon of fvnds
Total funds brought forwar
Total lunds e•rri•d forward
157.954
7.150
165.104
159,756
239.241
288.204
165.104
The statem•nt of financial a¢tiw"ties ir*lud•s all gains and loss•s r•cognised in Ihe year.
All income and expendrture delive fnjm conlinuing acti￿thes.
The notes on pag•s 16 10 24 forni part of these fin•ncial statemen
.14-

Suffolk User Forum
Company Limited by Guarantee
Balance sheet
31 March 2023
2023
2022
Flx•d ￿Sets
Tangible fixed assets
11
5.292
2,148
Current assets
Debtors
Cash at bank aThJ in haThJ
12
15.347
277.922
8,450
320.120
293.269
328,570
Cr•dltors: Amounts falllng du• within
on• y•ar
13
{10.3571
(165.614)
Net current assets
282.912
162.956
Total ass•ts less eurrnnt Ilabllhl•*
288.204
165.104
Iltt assets
288.204
165.104
Funds ofthè ehaiity
Restricted lunds
Unrestricted fvnds
48,963
239.241
7,150
157,954
Total charlty funds
16
288.204
165,104
For the year ending 31 March 2023 the charity was entil￿d to exeTf¥stion fmm audit under se¢tion 477 01
the C￿￿panIeS Acl 2(x)6 relating to small compaThes.
Dtrectors. tssponsibilities..
Th8 mernbers have not reqvirwj the company lo rJAain an a￿11 of ts fin￿141 $tatèm8nts for th• year
in Ql￿stion in accordance wth sactKm 476..
The directors ¥knsJwkdgè their resFMJnsibilib"és for compfying vrith the r￿UIre￿*nts of the Act with
respect to accounting recoTds and the PreParat￿n of financial statements.
Thèsè financial statements have ￿pared in accordance wilh Ihe pro*isic*B applicable to CCffj)an￿s
subjèct to the small companies. wime.
Thes
ncial $tsteménts wern approved by board of trustees auihorised for issue on
and are $19ned on tehawof the boèrd by:
G Pachenl
Ichairl
Coffpany rogislration number. 06946785
Th• n•tss ¢)n pw 16 10 24 form ￿ ofthw flnan¢i•l siat•m•nts.
1s-

Suffolk User Forum
Company Limited by Guarantee
Notes to the financial slatements
Year ended 31 March 2023
Gtn•ral infonnwlion
¢h¥iiy is a Wb1￿ bonofrt a wi¥ats c<Mnpany limiw by guarantse. r8g$terod in
En9land and Wales and a registered charity in England and Wales. Thè operational adthess and
regiSt&rod office is 3 Grary Busiress Centre. Kesgrave. Ipswth. IP5 2BY.
Statwwnt of ¢iKnpli¥nc•
The charity conslitutes a public benefft entity as defined by FRS 102. The financial slatements have
t*en prepared in accordanc• Accounting and Repotting by Charibes.. Statement of
Recommended Practice applicablè to chariti.ès prèpariro their acctyjnts in acccvdance with the
Finanoal RepcYb"ThJ Standard •p￿1¢8b19 in the UK and Rewblic of Ireland Iss￿￿ in October 2019. tha
Finan￿01 Reportin9 Standard appliGabl& in th¢ Unil¢d ￿r￿jd￿ and Repubtic of Ireknd IFRS 1021.
the Charities Act 2011. the Companies Act 2CQ6 a￿1 UK Genwally Accepted Accounbng Practice.
A¢¢•unlin9 poli¢ies
B•¥ls of pr•paratlon
The finandal Statements have b8gn twopared on Ihe 14stortcal cost basis. as rr￿fied by the
r•vabJats"on of eertain finaftual ass¢ts liatsliliès investr￿n1 pr(4)•rti•s m•asurnd at fair value
throjgh incomè or èxpènditur¢.
The financial statements are stertiThJ, 7*hich is the funclional currency of the entity.
Golng ¢orbC•rn
The accounts have been prepared on the onwng concern basis and the Trustees believe Ihat no
maierial uncertainiies exisL The Trustees have considered the ￿1 of funds held aTrJ Ihe expected
income aThJ expenditur• for thè next 12 months from authorising Ihese financial stat&ment. The
budgeted income and •xpèndtlure is sUffici￿t wrth the thl of reseThes for the Ch￿ty to be able to
continue as a goin9 con¢em.
kncom• tax
As a re9iStered charity. the aclibilies are exempt from United Kiwkn Incom? arvj Corporation
taxation, prowded that the In￿Me is aF•r￿d lo Charitab￿ purposes.
Fund a¢¢oun¢lng
Unrestricted funds are available fLY use at th8 dLscret*)n of the trustees to further any of the charivs
purposes.
Dèsignat8d funds *there nè¢ess¥y, arn unrÈsir¢led earmarked by trustees for p8rtlcul8r
lulure proiecl or comrritrr￿l.
Re5tn'cted furth are suwed to reStr￿trOrts cffl their expwthure dedarèl by the dor￿ or through
the terffs of an appeal and fal into or* ol h¥0 SL*thses: restricted income funds or endowment
funds.

Suffolk User Forum
Company Limited by Guarantee
Notes lo the financial ststements
Year ended 31 March 2023
A¢¢ountlng poll¢l•s
Income
All irwm¥ is ir￿luded in stat•mert of ￿nar￿1•1 acth"wties wh8n antitl￿Trt has passed to the
charity. il is probabb Ihat the e¢onomic benefits asscoated with Ihe transaction wll fkjw to the charity
and the amtsunl can be reliably measured. The f￿1￿￿j speufic kxjlityos are appli&d to particular
categories of income".
. income from dOnat￿S ￿ grants is r8co9nised when the￿ is evidence ol entiuement lo the gift.
re¢8ipt is prc4)able and its amunt can ￿ mga$ur*l reliabty.
.189a¢y incorr* 1$ re¢c*3nised vthen receirt is kYc+Jabl8 and enlitl¢tY*nt is established.
- income from donated goods measu￿￿ at ihe fair vakje of the goods unle$s this is impracb"cg110
n*asure reliably, in whKh case the ¥ahJe is derived from the cost to ihe donor or the eslim81ed resale
value. Donated lacilities and services are recognised in the acC￿ntS when received rf the value can
be reliably measu￿. No affKwJnts are mduded for the conlrit%rtim of general volunteers.
- income from contracts for the suppty of wvices is recognised wilh the delNery of the cDntracled
sèmce. This is dassffiet1 as un￿St￿"cted fi*[￿ unbess thefv is a eontractual requirement for it to
spent on a particular puryjose a￿1 relumed rf un$￿nI. in V*fvch case Ot may be regarded as restricted.
Exp•nditure
Expenijture is recognised on an accruals basis as a liabilty is Incl￿￿. Exp#ndthj￿ includes #ny
VAT which canmt be fLdty recovwed. arwj is dassified under h&￿ir￿j5 of thtr ststement of finan¢i81
activities to vthich it re￿tes=
- ¢xpendrtur¢ M raisiro funds inclLbJ¢s th¢ ¢c6ts of all fundrnisirvj xtiW1￿, events. non<tharitable
tr•1ing actiwlies, atxl tha salo of donated gxNI$.
eXpendity￿ on tharilable a¢tiwtie8 includes 811 ¢o$ls inojrred by a charity in undertaking activities
that further ils Charitab￿ 8ims fc* the benefft of its ￿nefICian¢S, including Ihose $us)port costs and
costs relating to the govemance of the chanty appDrb"￿ed lo charitsble ath"wbgs.
- other expenditurè includes al exp8rMliture Ihat is neiher related to Tai5irwJ fund$ for Ihe charity nor
part of its expenditur• on charilable xb￿11¥$.
AJI costs are allocatèd io &xpenditurÈ ealègoriès rellecling thè use of ihe resource. Direct cosls
attributsble to a single ath.ty arè alloGated dir• to that aGb"wty. Shared costs are apportiot)ed
betsveen thè activitses they cfjnlribute to on a rea3￿ab*. justifiable. and cortsistent basis.
Oyrating lea$•5
Leasg payrr*nts a￿ rgcogrised as an expgnse over th8 ￿a$0 temi on a StravJht-1￿ basis. The
aggregate benefrt of ￿a￿e Ir￿ti￿ 15 recognised as a roduct￿Tr lo wènse over thg bos8 tami. on
a straight-line basis.
-17-

Suffolk User Forum
Company Limited by Guarantee
Notes to the financial statements (¢oftU
Year ended 31 March 2023
A¢¢ountln9 poll¢les (¢¢ft*rn*
Tangible assets
T￿gIble as8ets are inibdly recc¥ded al cost. and subsequerrfy stated at COSI less 8ny accumulated
depreciation and inpairW￿Trt losses. Any tangible assets Ca￿led at Tevalued amounts are recorded at
the fair value at the date of revaluatron ￿sS any subseqLwII accumulated depreciation and
subsequent accumulated impaimwnt k)sstt.
An incrnas8 in Iht cawryiThJ amount of an assel as a resutt of a rev•luotion. 1$ 1￿c9n1$$d in ts￿r
r•cogfiis•d gains and ltssse$, unle55 it reverses a charge impairrnent that has pffjvltsu$ty boen
rtcognis¢d 85 expenditure within the ststement of financial activitie5. A decrease in th8 carryng
amounl of an asset as a result of revaIL￿tIon. is recognised in olher recognised gain5 and losses.
except to vthich it offs•ts any pl￿10￿S reV￿uat*Jn 9ain. in *h￿ case the kjss is shown within othèr
recognised gairts and k)sses ￿ the stslement of finan¢i81 8th"v￿"t$.
D•prKlatlon
Depyecjal￿ is calculated so as to write off the cost or ¥a￿at￿￿ of ￿ asset, ils resKlual value,
over thtr useful economic lrfe of that asset as folbws".
Computer equipment
orrice fumrture
25% stra.ght line
25% straight line
Flnanclal Instrum•nts
A financial asset or a finanryal liatslty is rec(yJnis•J onPy ihe entity becom a party lo the
contractual provi5icms of the irtslnjment.
Basic ffi￿an￿al instwments are inilialLv r•cognis•d at th8 aNtsJnt recofvab￿ or payablè indudiTrJ any
related transaclion costs. unlèss thè arrangÉmènt consb"tut•s a financirwJ transaetion. where it is
ognised at thè ￿Sent val￿ of Ihe future pa￿￿nts ¢Jiscounled at a mart?t ral¥ of interest for a
sinmlar dèbt instrumenL
CuThenl assets and current liatmlilies are subseque￿lY measured at the cash or other ￿rtsidera￿On
expected to be paid or received and not diSC(￿ntsd.
Debt inst￿MentS ¥e subs¢quenlly Cost.
Dellned contrlbudon plans
Contributions lo defined conlritxrtion plans are recognised a5 an expense in the perioy in which the
related swico is provided. Prepahl conlrlt￿t￿ts are recognised as an asset to the 8Xtent that the
prepayment will lead lo a redLKlion in future payThnts or a cash refLtnd.
When ￿tribull0n$ are not eXPo¢#od to be settted wholty wilhin 12 month$ of the end of tho reporting
datè in which the trmployees render the ￿ated seryice. the liabilty 15 measured on a di5￿￿nted
present value basis. The unwinding of the dISc￿jnt is reCC•Jn￿d as an expense in Ihe p8riod in which
rl arises.
-18-

Suffolk User Forum
Company Llmited by Guarantee
Notes to the financial stalements (eontt
Year ended 31 March 2023
LIMIt￿ by guaTant••
rAryany is h'miled by guarantee and does not have a shar8 caprtal. Every MeM￿r of the
¢￿￿panY undertakes to contribute to the assets of the company if it is wound up during the time that
hè or she is a membèr. or wthin one period aftÈrwards. for payment of the (lèbts and liabilities of the
company contracted before b.me at which he or She ¢e8ses to be a member 8nd of the costs,
charges and expBnses ol windiThJ up and for the adjus￿nt ol thg rights of the contribul¢Ys among
Ihemselves amount as may be required not exceeding £10.
Donation$ •nd1•gacl•s
Lknresln"cted
Funds
R8stn"cted Total Funds
Fund$
2023
Dtsn•tlons
Oonaisor
15.335
15,33S
Grants
ntal Heallh Pty)1￿ Fund
NHS West SLtffdk CCG
NHS Ipswich and East SUff￿k CCG
NHS Engl￿￿
POhWER
107.414
107.414
34,657
60.486
48.500
33,319
34.657
60,486
48.5fy)
33,319
176,962
122.749
299.711
un￿triCted
Funds
Restricled Total Funds
Funds
2022
Donat5ons
Donations
57
57
Grants
Mental HÈallh Pooled Fund
NHS West Suffolk CCG
NHS Ipswich and East sUff￿k CCG
NHS England
POhWER
107.415
107.415
6.343
48,847
6,343
48.847
107.472
55.190
162.662
In¥•stm•nt Incornè
ijnrestricted Total Funds Unrestricted Totsl FUNIS
Funds
2023
Funds
2022
Buikling so¢lety Interest
1,035
1,035
228
228
19-

Suffolk User Forum
Company Limited by Guarantee
Notes to the financlal statements
Year ended 31 March 2023
Expen¢lture on charltable aclSvllS
UnrestrI￿e4
Funds
R¢stri¢led Total Funds
FuNI$
2023
Stsff ¢osts
Stsff and wJunt¢er ¢xpenses
Support Costs
1.032
3.992
37.376
126,345
127,377
5,352
44,917
7,541
42.400
135,246
177.646
Unrestricted Restricted Total Funds
Funds
Fund5
2022
Stall costs
Stsft and vdunteer ¢xp¢n
Support costs
64,078
2,420
37,568
120,146
2,420
45.854
8.286
104.IA6
168,420
Analy¥ii ot suppryt ¢o¥ts
2023
2022
Office rent
Rates
Light ￿ heat
Telephone
Payroll bureau
Computer aThJ website costs
Equipment hire
Postage and statowy
Repairs and rtrrtwals
Marktrting
Insurance
Depreciation
Trustees. expenses
Sundry expenses
Legal and prOfeSs￿nal fees
Indapendenl èxaminalion f•
12.SYJ6
1,018
2.079
2,252
592
11.262
14.254
3.210
2.924
5,824
1,724
718
156
8.286
1,546
1.433
465
945
997
1,764
45.854
1,783
1.726
2.376
591
2,301
2.820
44.917
N•t In¢om•
Net income is stated after Charg￿{crediting}.
2023
2022
08FYetyation of tsngible fixèd assets
2.376
1,433

Suffolk User Forum
Company Limited by Guarantee
Notes to the financial statem•nts
Year ended 31 March 2023
Staff costs
The lotal staff costs and emFAoyet benefits for th¢ r¢wrfiThJ period aro analys8d as l0lhjv￿.
2023
2022
Wages and salaries
Social security cosls
Pension costs
119,493
6.553
1,331
112.997
5.197
1,952
127,377
120,146
The average head c￿1n1 of ¢m￿0yeeS durityj the J*ar was 5 {2ff21122.' 5).
Travel expenses ￿Te p￿￿ durry in the peritrj 8rtth4nling to £85612021122: £297}. ￿th none of the
Trustees being paid expenses as use￿.
10. Trustee remurmtion and expen￿$
The key m8nagement the ¢harity CLYnwse the trustees arHI the Chief ExecLrtive. Tho
tnjstees nelther received nor waived any remuneratth durifVJ the year 12021122.. £Nil}. The total
amount of employee beneffits IirKludin9 Èmployer pènsion contrityjts.onsl received by senior
management for ther seThices to the charity was £54.215 {2021122.. £47,819).
11. Tanglbl• flx•d ass•ts
Computer
•quiFxnent
offi¢9
furniture
Totsl
Cost
At 1 April 2022
AddTrti(x)s
18.213
5.520
2.431
20.644
5,520
At 31 March 2023
23,733
2.431
26.164
D¢prg¢latlon
At 1 April 2022
Charge the year
At 31 March 2023
16,414
2,119
18.496
2.376
257
18.533
2.339
20,872
Carrying amount
At 31 March 2023
5.200
92
5,292
At 31 March 2022
1.799
349
2,148
11 D•btors
2023
2022
Prepayments and accrued income
Other debtors
15.347
7.980
470
15,347
8.450

Suffolk User Forum
Company Limited by Guarantee
Notes lo the financial statements (¢on
Year ended 31 March 2023
13. Credltors: *Jnounts f•lllng wllhln one ye
2023
2022
Tr&le emthtors
Accruals and d¢f8rred income
5.369
160.245
165,614
9.374
10.357
14. 1)elerrnd In¢om•
2023
2022
At 1 A￿1 2022
Amount rèléased to ineom•
Amount deferred in yoar
At 31 March 2023
158,643
(158,6431
6,970
29.333
129.3331
158.643
6.970
158.643
15. P•nslons And othw POStrf￿lr•m•ffil b•n•ffts
The amount recognised in income crf expenditwe a5 an expense in retatim lo define(I contribulion
p￿nS was £1.33112021r22: £1.9521.

Suffolk User Forum
Company Limited by Guarantee
Notes to the financial statements {eo
Year ended 31 March 2023
16. Analysls ol ¢harltsbl• l￿d5
Restrided funds
At 1 Awil
At 31 March
2023
Income Expmditure
Transfers
Menlal Health serv￿
User expenses
SCC Waveney Peer
Support
Heatthy T￿jffther
Personal Hèalth Budgets
Suicide Prevention
Atkncacy
4.69)
746
746
12,908
28,905
1,714
143.643
{101.8301
{28.WJ51
28.905
1.714
33.319
133.4161
1135.2461
97
7.150
176.962
97
48.963
AtIAwl
2021
At 31 March
2022
Inco￿ Ex￿n￿ltUr
Transfers
MÈntal He￿th Service
User expenses
SCC Waveney Peer
Support
Healthy Toyther
Suicide Pr•vent￿n
Advocacy
4.65YJ
4.690
746
746
45.1
10,C(KI
10,878
(45,190)
18.286)
{10,878)
(64.354)
1.714
5.436
7,150
Th• M•ntai H￿Ilh S•rwlees User 1x￿nS+S - is funded by the Ipswch & East Suffolk Clinical
Commissioning GrtyJp', West Suffolk Clinical CorThnissioning Group and Suffglk County Council.
through tho Suffdk Mèntal He￿th PLKJled Fund, SUF have agreed to hold and admintster an amount
of now loss than £S.orx) on bèhalf of Suffolk thnty Counal and thè Integrated Care System.
SCC W•v•ney Pttr Support wa5 bjnded by Suffolk County CrA4n¢il 10 SLVPOrt a r8Stri¢W proj8Ct in
line with the obiecttves of SUF.
Healthy Tog•thw was funded by NHS Ipswich and East Suffdk CCG and NHS West Suffolk CCG to
support a r•strict•d proiecl in line wth Ihe obj'ectives of SUF. DuriThJ the year it was ag￿ed to transfèr
the remaining balance to a new wq.ect calkd Personal Health Budgets.
Persgnal H•alth Budgots was fvI￿ed by NHS Ips*vLh and East Suffolk CCG and NHS Wast Suffolk
CCG following the transfer from the Hèaltty Together project to $upport a restricted PTOj8Ct in line with
the objectives of SUF.
Sulcld• Preventioft was fuThJed by Suffok Cojnty Cwncil to support a ￿Stricted project in line wlh
the objects"￿$ of SUF.
AdV￿arY was funded by Suffolk County C(wnril to 5UPP)rt a resththd 5)roiècl in lin¢ with the
objecti￿$ of SUF. This 15 a tW year contract *ith POhWER as the lèad partmr.

Suffolk User Forum
Company Limit•d by Guarantee
Notes to the financlal stslements
Year ended 31 March 2023
17. Anatysl$ ot net •s8ets belween fun
As gt 31 M•r¢h 2023
1th￿strIcted
F￿￿lS
Restrictod Total Funds
FuThJs
2023
Tangible f￿ad assets
Net current assèts
5.292
233.949
5.292
282.128
48,963
239.241
48.983
287,420
As at 31 Marth 2022
unrestr￿le￿
Funds
Restn"cted Total Funds
FurKIs
2022
Tangiblè fixed ass8ts
Net current assets
2.148
155.806
2.148
162.956
7.150
157.9S4
7.150
165.104
18. Op•ralOng l•as• emimltmgnts
The total fulure minimum lease payw*nts ncfrcar￿llat1e operatin9 leases a￿ as folbws..
2023
2022
later than 1 year
13.080
14,425
19. R•lat•d parti•s
Other than elsewhwe discb)s8d rn the accounts. thgrn no rnlaw paty transa¢tion$ in thi$ or the
prior period.
-24-

Impact Report
2022/23
SUFFOLK USER FORUM
suffook
ser forum
your ¥oi¢e for emotlonal
and mental htallh

Welcome to our Impact Report for 2022123
Chair's Report
By Guenever Pachent, Chair of Ttustees (left)
and Jayne Stevens, Chief Executive (right)
Over the years, much of Suffolk User Forum's {SUF's) work listening to seniice users and
their families has been about their eXperien￿S of NHS services. In 2022123, SUF was
pleased to be asked by Suffolk County Council (SCC) to engage with mentsl health (MH)
service users about their interactions with SCC social workers and provide written
feedback to SCC on the quality of their services as experienced by seNice users. It has
been pleasing to see SCC genuinely interested in learning about service users.
experiences, willing to listen and take action even when service user feedback has been
negative. Working in partnership with SCC and with service users, we look forward to
collecting more feedback about MH social work sepiices in 2023124, highlighting the good
practice and areas in need of improvement.
The new statutory NHS Suffolk and North East Essex Integrated Care System (SNEE
ICS) is also very keen for coproduced service user feedback to be a golden thread woven
into all its decisions. SUF has been contributing to the development of SNEE'S systems,
including its MH Collaborative, and expects, together with service users, to participate
more extensively in the Collaborative in 2023124.
We are really pleased that advocacy for voluntary MH patients (distinct from patients
detained under the Mental Health Act who have the legal right to advocacy) has been
included in the three-year advocacy contract for Suffolk Advocacy Services, led by the
charity POhWER, since it is so important that all inpatients, whether detained or not, have
someone who will help them voice their wants and needs.

We are particularly pleased that SUF is contracted to provide peer-led advocacy to
patients in Woodlands, Wedgwood House and Foxhall House. Helping people voice their
concems and take control of their lives is core SUF business.
Healthy Together is another project which helps people with severe mental illness,
psychosis. bipolar disorder. and schizophrenia in this case, voice their concems and take
control of their own lives. SUF developed this project with the NHS and received further
pilot funding in 2022123. The stories of how private and public sector organisations have
given service users the run around for straightfor4vard requests, e.g. getting the sink fixed
in rented accommodation, booking appointments for utility services, or booking GP
appointments, are shocking. Healthy Together has made a real difference to people's
lives in enabling people to get these sorts of problems fixed. And then, relieved of
burdensome everyday life stresses. service users have been free to attend their health
appointments and improve their lives in this way as well.
2022123, with its high rate of inflation and cost of living crises, has been a burden on MH
service users and their families, and on SUF staff. SUF staff are conscious of the stress
on service users and the need to be supportive. The Trustee Board is conscious of our
obligation regarding the wellbeing of staff. and we have been able in 2022123 to increase
basic pay levels and to remunerate some additional work. It is pleasing to see in 2023
some signs of longer-term funding and indeed some small allowances for inflation.
We also wish to recognise in this report the hard work of our staff team: their contributions
to SUF members and serrfice users and their commitment to our charity. Our person
centred Advocacy and Healthy Together work relies entirely on the staff team, led from
Ihe front by our indomitable chief executive. We also say a very big thank you to our
funders and donors without whom SUF would not be here. And finally, thank you to our
excellent volunteer trustees who hold the legal responsibility for SUF, ensuring that SUF
carries out its functions in the interests of our beneficiaries, complies with our goveming
document and the law, ensuring good govemance and accountability.
With best wishes.

Contents
Page Numbers
About Us
Our vision, mission, and values
Advocacy Together
Suicide Prevention
Healthy Together
9-10
Mental health self-care and '
support
Making Our Voice Count
12-13
Our members
14
Looking ahead to 2023-24
15-17
Final Words - Thank you.
17

About us
Suffolk User Forum (SUF) is an independent mental health user led involvement, peer
support and advocacy organisation. All our staff and trustees have lived experience of
mental health as a service user. familylparent carer or mental health worker. We make a
difference because people know we understand their experiences and genuinely care.
Listening and giving people a Vol￿ is central to our work. We make positive changes
happen for individuals and we help drive service improvement. As a critical friend we are
respected and valued as a strategic partner that shares people's stories, ensuring lived
experience is at the heart of service planning, delivery, improvements. and
commissioning. Our regular publication 'Making Ourvoice Count, reports key themes and
emerging trends.
We actively support and facilitate userffamilylparent carer involvement in coproduction,
thus influencing decision-making about individuals, care. Valuing individuals as active
citizens ensures that their lived experience becomes an essential resource for service
improvement.
Our project work In 2022/23
Peer
Advocacy
Healthy
Together Peer
Support
Signposting
for support
Making Our Voice
Couftt-raising the
voice of lived
experience
Coprodvction
to improve
serMce5
Ways to
wellbeing and
self care
LISTEN for
suicide
prevention

Our Mission, Vision, Values and Objectives
Our Mission
Is to be an inclusive and trusted mental health user led network that values, promotes,
and strengthens the user voice for positive change, independence, rights, choice, and
control.
Our Vision
Is to continue to be the leading organisation in Suffolk, championing equal and valued
partnerships between menlal health service users, commissioners, and providers.
combining mutual strengths and experience to improve services, achieving positive
emotional and mental health for all.
Our Charitable Objectives
SUF can help and work with people in Suffolk, Norfolk, and Essex. We have five main
charitable objectives.
1. To promote partnership working between service providers, including the NHS and
Social Care, service users and familylparent carers.
2. To promote suicide prevention initiatives.
3. To provide advocacy services, peer support and infomation to empower people
to make their own decisions.
4. To promote better understanding of mental health and emotional wellbeing.
5. To promote volunteering and peer support.
Suffolk
user forum

SUF Peer Led Advocacy
As a partner within the Suffolk Advocacy Service, our
inpatient peer advocacy servi￿, led by James
Woolnough (pictured left), has delivered peer led mental
health ward advocacy through weekly drop ins at
Wedgwood House (Bury St Edmunds) and Woodlands
{Ipswich Hospital); and monthly at Foxhall House low to
medium secure unit. Ipswich. On average {2018-2021)
40 % of mental health inpatients are detained under the
Mental Health Act and 600/0 are admitted voluntarily.
Voluntarylinfonnal patients have no statutory access to advocacy. SUF'S peer
advocacy has no eligibility criteria. It is accessible lo all inpatients, importantly
ensuring voluntarylinfonnal patients receive support to have their voice heard. W8
ensure that patients know and understand their rights, choices, and options. Peer
advocacy is a strengths-based approach, which enables connection, addresses
inequalities, increases self-autonomy and involvement in decisions about treatment,
care, and discharge planning, in a way that is meaningful for a recovery.
Alongside this role we deliver wider advocacy awareness, promoting the benefits of
advocacy to staff, inpatients, and family carers. We refer on to our lead partner
POhWER those people who require statutory advocacy or Independent Mental Health
Capacity Advocacy.
Our advocate also shares Ihe inpatients, voices and experiences with the Norfolk and
Suffolk NHS Foundation Trust's monthly Mental Health Law Monitoring Group,
supporting the Trust to review and improve patients, rights.
This year our inpatient advocacy service has:
Delivered peer led advocacy to 939 people.
Helping them with 1098 advocacy issues on acute mental health
inpatient wards in East and West Suffolk.

Suicide Prevention
The 1 Oth of September each year is World Suicide Prevention Day, where people and
organisations across the globe come together to raise awareness of suicide and suicide
prevention. The theme in 2022 was 'creating hope through action, and locally SUF
supported the #You are not alone campaign, encouraging people to reach out for support.
As a mental health user led charity, we know from people's experiences that when
personal problems become insurmountable, it can be very hard to reach out for help. Too
often people slay silent about their problems and difficulties. Talking about suicidal
feelings can feel impossible. We can feel a sense of shame for not being able to cope.
for being unable to find solutions to our problems. We can fear letting our families and
loved ones down, or can experience a sense of loneliness and isolation, a loss of purpose
and self-worth. so that these feelings become overwhelming.
In Suffolk User Forum. supporting people to talk more openly about their feelings, in a
safe, and non-judgmental way is essential for suicide prevention. It is equally important
that friends, family, and professionals can feel confident to be able to listen and offer
support. Often people tell us they wory about saying the 'wrong' thing and are frightened
to ask if someone is thinking of taking their own life. We work to support people to listen
and to feel confident to ask questions, such as 'What's happening for you right now? Are
you having thoughts of ending your lrfe?, Listening and understanding people's
experiences is essential for building connection, offering hope and reassurance that says,
'1 care, and you are not alone,.
We have coproduced helpful resources to support people to find ways to manage difficult
feelings, and for supporting others to start conversations with people in distress. Our
'Thrive with Five, booklets support self-care and our LISTEN for Suicide Prevention
booklet and this year, our coproduced LISTEN video provide helpful ways to manage
thoughts of suicide with a step-by-step guide to help friends, family, people in our
communities and professionals to feel more confident when giving support to prevent
suicide.
To watch our Coproduced video
LISTEN for Suicide Prevention visit
htt
outu.be
8E6hNCii
LISTEN
Suffolk

Healthy Together Peer Support
Drawing on their lived experience, our Healthy
Together Peer Support Workers, Chloe
Newman (left) and Simon Palman-fitchener
(right) provide friendly and supportive peer
support which is mutual, trauma infonned, and
recovery focused. Our approach is person
centred offering people options and choices
about how they wish to be supported to
achieve their healthcare goals.
This year we have been delighted to appoint Simon to the team. Both Chloe and Simon
have been supported to attend a range of training to help develop our team's knowledge
and skills. Our staff training programme includes mandatory training e.g. Data
SecuritylGDPR, Safeguarding. Equalities and Diversty, Health and Safety, and more
specialist training: e.g. all Peer Support Workers are IMROC qualified
lementin
Recove
throu
h Or
anisational Chan
meeting Health Education England's
Com
etence Framework for MH PSWS.
Supporting people in over 70+ health and support pathways, Chloe and Simon have also
undertaken additional training including: Making Every Contsct Count (MECC). advocacy
awareness" Oral Health Champions; Stop Smoking Practitioner Level One. Talk Cancer;
Bipolar UK E-learning: Terrence Higgins Trust HIV Training: Key Understanding
Framework for Personality Disorders; Zero Suicide Alliance's suicide prevention;
Integrating Care: Depression, Anxiety and Physical Illness: Suffolk Wellbeing Friend; plus
other recovery focused courses e.g. Suffolk Cares. We are a Mindful Employer and
support peer staff with both regular and peer group supervision, and reflective practice
sessions.
As the year ends, we have published a wealth of information for people living with Severe
Mental Illness {SMI) and professionals on our website. We have submttted a funding bid
for the delivery of peer led outreach support for people living with SMI and look fonNard
to extending Healthy Together and growing our peer service further over the next three
years, including developing personal health budgets.

Healthy Together peer support
enables over 90 /0 of those
referred to meet their health carei&fv_.
goals.
If we are living with schizophrenia, psychosis or bipolar we have what is called a severe
mental illness (SMI) and are more likely to develop physical health problems such as
diabetes and heart problems. Because of these health risks we are entitled to a FREE
SMI Annual Physical Health Check. Attending our annual physical health check is an
important first step towards taking charge of our physical health. An annual physical
health check usually takes about 30 to 45 minutes. It includes six different checks:
1. Our heighl and weight.
2. Our blood pressure.
3. Our temperature and pulse.
4. Blood tests to check our blood sugar and cholesterol.
5. Smoking - we will be asked if we smoke.
6. Alcohol - we will be asked whether we drink alcohol, and if so, how much.
Ask your GP surgery to arrange a SMI annual physical health check appointment.
io

Mental health self-care and support
Mental heallh problems are common, with 1 in 6 adulls re
ortin
a common mental health
disorder, such as anxiety. There are close to five thousand people in Suffolk with more
severe mental illness (SMI) such as schizophrenia or bipolar disorder and around 5 000
adults
ed 16 and over
estimated to live with autism. Mental health problems are often
hidden, and many people are still not receiving support to access services. We know that
social risk factors, which include povety. migration, extreme stress, exposure to violence
{e.g. domestic, sexual and gender-based), emergency and conflict situations, natural
disasters, trauma, and low social support, increase the risk of poor mental health.
Whilst our Healthy Together project supports those of us who live with an SMI, our wider
work supports people with existing mentsl health problems to get infomation that can
help them to access services and support to improve their health and wellbeing.
Over 2169 people visited our website each month for
signposting and support.
26.033 people across the year viewed over 56,800 SUF
web pages.
Our most visited web pages are:
Making Our Voice Count-
Feedback Reports
Mental health crisis and
emergency help now
Healthy Together
Peer-led Advocacy
Living with Eating Disorders
Living with Personality Disorder
Long Covid Recovcry
Our Support Directory: Housing, Older People's Support, Domestic Violence
Support, Bereavement Support, Customer First and Social Care Support
11

Making Our Voice Count: Discharge and Eating
Disorders
Making our Voice Count (MOVC) is our feedback report on service user and familylparent
carer experiences of adult mental health and wellbeing services in East and West Suffolk.
Our reports provide ser4ice user feedback with statistical infonnation, alongside some
anonymised personal stories which describe people's experiences and views. This year
we have focused our reports on two key issues. Discharge from mental health services
(both community rnental health and inpatient care) and eating disorder services.
Discharge from mental health services. This report focused
on people's experiences of being discharged from specialist
mental health services in East and West Suffolk. Our feedback
was shared at the Healthwatch Suffolk Mental Health Focus
l Group and with NSFT and commissioners. Whilst some people
experience discharge as a positive part of their recovery, others
experience it as difficult and distressing.
It can present risks to people's recovery and care rf not managed with consideration and
sensitivity. Both nationally and locally it is understood that often people leave inpatient
mental health care with no discharge plan in place to support them after discharge. We
are still working with NSFT local leadership to ask for discharge to be a key priority for
coproduction, involving other mental health system partners and representatives {e.g. the
new Connect Sep4ice and Steamlwellbeinglcrisis cafés) to work together to support a
more thorough, user led approach to safe and effective discharge planning.
Eating Disorders, the Cycle of 'Support' . How you can
help. In this publication we featured the voices and
experiences of people living with eating disorders. Our Call to
Action set out a series of targeted actions for the short and
medium term that would make a difference to the lives of
people living with eating disorders. Suffolk Mind's Eating
Recovery Group has now been recommissioned. Service
users have set up their own peer support group to help reduce
isolation and to build self-confidence for managing wellbeing. Find out more Suffolk
InfoLink
Eatin
Peer Su
rt Grou
swich
12

Making Our Voice Count: The Mental Health
Collaborative
We gather and share feedback from a wide range of health and care organisations, who
provide mental health care and wellbeing services. This includes mental health services
in primary care (at our GP surgeries) and secondary care (specialist mental health
serrfices provided by Norfolk & Suffolk NHS Foundation Trust (NSFT). In 2022123 we
have also gathered feedback for SCC about their point of contact to social care: Customer
First. This year our feedback and Making Our Voice Count report has been presented at
strategic meetings including the NSFT Overview and Assurance Group and the Mental
Health Alliance Implementation Group and sent to key strategic leaders. As the year
ends, we are working with the new Integrated Care System (ICS) to strengthen the user
voice within the ICS, at the new Mental Health Collaborative. The Collaborative's aim is
to rnake the voice of lived experience a golden thread which is central to the IC Board's
decision making. quality assuiance and govemance.
To achieve this. we will need to create more opportunities for service users to be involved,
to influence activities and decisions. to identfy priorities, investing in innovative
approaches, building on our shared strengths. and doing things dtfferently together. As
this work develops. we will be working closely with our SUF members and Servi￿ users
to work in coproduction with the Collaborative. aiming for user involvement:
To be given time and appropriately resourced.
Has a clear remit and mandate.
Recognises that it often takes courage to speak up, and that people need support,
alongside being enabled to participate in a range of diverse ways.
Captures a wider range of user voices, recognising the diverse range of groups and
people that access mental health services.
Understands the importance of seeing the whole of the person's life, not just the part
that relates to mental health or to a service.
Builds on existing insight and intelligence.
Ensures that the user voice is evident in all Mental Health Collaborative Board
papers, with a clear path from involvement through to board decision
makinglminutes of meetings. This needs to be tangible and more than the usual
feedback loop (e.g. 'you said. we did.).
If you would like to.be involved in this work, please email us through our online Contact
Us form Contact Suffolk User Forum. Share your story via our feedback
e or call the
SUF office on 01473 907087.
13

Our members
.¢•
504 individual members
49 group members, with a reach of over 43,662 people.
SUF is a membership organisation. Individual members include people with lived
experience, who may have used mental health services in the past or are currently using
them. They may include professionals with lived experience. However, we hold a
separate mailing list for MH professionals, e.g. mental health nurses, or nursinglsocial
work students or other people with an interest in the mental health lived experience
landscape in Suffolk. Benefits of SUF membership include our bi-weekly e-news,
providing information, news, events, involvement opportunities, SUF jobs, and funding
updates.
Our group members may not all be mental health groups, but all are organisations that
work at the grassroots level across our county- They offer. emotional support, faith,
cultural, practical. financial, and much more. enabling people to have opportunities to build
their recovery. tackling the social and economic issues that can lead to distress or mental
ill-health. During this year we have had personal contact with all our group members to
catch up on their work supporting vulnerable people and those living with mental ill health.
As the financial year ends, we are planning a summer 2023 members, event, to galher
people's views about their priorities for mental health coproduction.
14

Looking ahead to 2023124
Trustees are committed to further developing setvice user leadership, involvement,
personalisation, and coproduction collaborating with our local statutory partners, SCC,
and the NHS. supporting the developing Integrated Care System (ICS), and promoting
mental health service user voices.
We aim to continue to grow our mental health user led network to try to ensure the voi
of lived experience infomis and shapes new and existing mental health services, placing
the voice of lived experience al the heart of suicide prevention, service improvement and
development.
Our key priorities for the next perlod include:
1. Funding
1.1 Trustees. top priority is to secure sustainable, long-tenn funding (for three years+) to
ensure ongoing seNice delivery and support to beneficiaries, through specific project
work, alongside promoting the voices of individual people living with mental ill health,
and the shared interests of mentsl health service users collaboratively.
1 .2 As the reporting year closes. the ly)ard of trustees are pleased to report that our core
funding has been confirmed for a further year {2023124).
1.3 If SUF could secure appropriate levels of core fvnding for a minimum of three years,
the charity would be sustainable. This remains a key priority, and it would enable
SUF to recruit to its community engagement and involvement posts which have been
vacant since February 2022.
1.4 The charity is strengthened through having secured long tenn funding for peer led
advocacy services, funded for a minimum of three years (up to 31st March 2025),
with the opportunity for an additional Iwo years until 31" March 2027.
1.5 In February 2023 SUF submitted a tender bid forthe delivery of outreach peersupport
to people living with severe mental illness (SMI), which has been piloted over the last
18 months through the Healthy Together Project.
A successful bid will secure funds for Healthy Together Peer Support for a further
st
three years up to 31 March 2026.
15

2. Partnershlp and user voice
2.1 To continue to strengthen our local partnerships, supporting the County Council and
the newly formed Inlegrated Care System (ICS) to discharge their statutory"
responsibilities for mental health service user involvement; coproduction,
information, assistance, and advocacy in relation to adult mental health service
users. This includes supporting the new ICS Mental Heallh Collaborative Board lo
ensure that the voice of lived experience is a golden thread through the collaborative
and its subgroups.
2.2 Making Our Voice Count: continuing to raise people's voices and lived experience to
try lo ensure thal mental health services, organisations and policies are led and
shaped by the people best placed to know what works.
2.3 To use the Metal Recycling grant carried forward into 2023124 (from 2022123) to
invest in the appointment of a SUF Communty and Involvement worker to reach
people in our communities to listen to and hear the user voice.
2.4 To continue actively promoting service user priority areas for mental health
improvement. These include:
Raising and promoting LISTEN as a universal model for personalised care,
suicide prevenlion and coproduction.
Charnpioning improved discharge planning for people transitioning from
secondary mental health seNices to primary care support.
3. Project delivery
3.1 To continue to help deliver good outcomes for people at a time of mental health crisis
through our peer led advocacy service, working as a partner within the Suffolk
Advocacy Serrfice.
3.2 Assuming our bid for the delivery of outreach peer support is successful, we will
continue to develop the SUF Healthy Together Project, growing new partnerships
within primary care, promoting the healthcare rights and goals of people living with
severe mental illness (SMI), which includes the following diagnoses: Schizophrenia,
Bipolar Disorder, and Psychosis.
16

4. People In our communities.
4.1 To work across all communities and protected characleristics regarding groups where
there is evidence of under-representation andlor greater discrimination.
4.2 To develop our skills and capacity to support service user leadership and volunteer
roles within our charity. Supporting people to gain skills and self-confidence as active
citizens. building capacity to increase our support to people living with mental
distress and mental health needs.
Final words-Thank you.
To our members
We would like to thank our SUF membership. service users and familylparent carers
who have supported us during this year. Thank you for trusting us, for sharing your
very individual experiences with us and for working in coproduction with us. Together
we are stronger and can make a difference. We look foward to working together in
2023124.
To our trustees
W8 would like to thank all our trustees for their volunteering time, continued
commitment, and outstanding support. They have actively supported us to achieve
our mission and strategic objectives, bringing a more diverse range of skills, lived
experience and knowledge: raising awareness about SUF and mental health; building
valuable relationships within our networks, partnerships, community and ultimately
our work supporting others.
To our funders
We would like to express our sincere thanks and appreciation to our funders and
donors who are fundamental to the financial stabilty of our charity. Thank you for
being our partner, for your generosity. confidence. and apprecialion of our support to
vulnerable people and mental health service users.
17

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