Arthur Rank Hospice Charity
Trustees Report
and Financial Statements
For the year ended 31 March 2025
Arthur Rank Hospice Charity
(A company limited by guarantee)
Registered number- 07086155
Charity Number. 1133354

ARTHUR RANK HOSPICE CHARITY
CONTENTS
Trustees Report and Financial Statement5
For the year ended 31 March 2025
Content5
Page
Trustees, Repor( including Strategic report
2~38
Reference and adrninistratlve dètails of the Charlty. Its Trnstèes and advisers
Independent auditors. report
40-44
Consolidated statement of financial activttie5
45
Consolidated and dwity balance Sheet
46
Consolidated statement of cash flows
47
Notes to the financial statements
48-70

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
The Trustees are pleased to present their annual TTUStees' Report together with the consolidated
financial statements of the Charity and its subsidiary for the year ended 31 March 2025. These are also
prepared to meet the requirements for a directors. report and accounts for Companies Att 2006
purposes.
The finanaal Statements comply with the Charities Act 201 l. the Companies Act 2006. the Articles of
Association, and Accounting and Reporting by Charitie& Statement of Recommended Practice ISORPI
applicable to charities preparing their accounts in accordance wtth the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS1021 (Second edition October 20191.
Trustee5' Re
ort
The Five-year Strategy. agreed in 2021-22. was ambitious. Thi5 Annual Report outlines the progress
we have rnade against the objertive5 In that strategy and how we are delivering cornpèssionate and
safe care for our patients and their loved ones. We will be developing our new strategy during 2026-
27 aiming to build on the progress we have made to date.
The Annual Report shows that we have a charity that focuses on service quality and continuous
improvement and that it continues to deliver on both. We continue to adapt and develop our service5
in consultstion with our NHS commissioners to meet changing needs. For example. we found that the
need to support patier)ts at night had reduced significantly since our Hospice at Home daytime service
expanded and therefore, in conjunction with the Cambridgeshire & Pete￿orough ICB, we moved all
our resources into providing support from 07.00 to 22.00 daity.
Financial sustainability remain5 an orkgoing challenge. NHS funding is under pressure and the
demographics of a growing and ageing population is increasing the demand for palliative and erid-of-
life care. The report outlines how wewere unable to secure funding for a number of projects we wished
to deliver in 2024-25 and this remains èn ongoing challenge. For example, we have highlighted
concems about the inadequate provision of seven4ay access to specialist palliative care nursing in
Wisbech and our Specialist Palliative Care Home Team remains under pressure with demand
outstripp5ng our resources. It can be fnjstrating when we can see a need but a￿ unable to convince
commissioners to fund appropriate solutiOn5.
This is why we continue to on fundraising and income generation to delwer and enhance those
services that are not funded by the NHS. Approximatety 40% of our costs are met by income from
these sources but we are unable to cover everything we would like to do. The financial climate also
makes it harder for tharities like us to continue to maxirnize our income. As part of our fundraising
strategy this year we opened two new shops irk March and Ety. We were very fortunate to finish the
year in surplus mainly due to one-off legacies and donations. which are hard to predict We are very
grateful to everyone ¥Yho supports us. in so many different ways.
Despite the financial challenges we face. this report shows that we continue to evolve and innovate
and delivei a wide range of services to patients and their loved ones. Not just supporting people at
the end of life but also when they are dealirbg wth life-limiting illnesses, providing care and
psychological support. 2024-25 saw a decrease in the total numbèr of referrals received, but an
increase in clinical contacts completed. The ￿U(tIOn of refeThals is due to greatèr understanding of
the criteria for our 5ervice5, which ha5 resulted in fewer inappropriate referrals being received than in
previous years. The increase in clinical contacts 15 mostty within our Hospice at Home service, which
had 2,219 more face-to-face contacts than in 2023-24.
Our people will always be at the heart of syhat makes us speoal and eath and every member of Team

ARTHUR RANK HOSPICE CHARJTY
TRUSTEES. REPORT
Arthur plays a vital role in helping us achieve the quality of service we strive for. Recruitrllent and
retention is an issue affecting charities and health providers across the COLJntry. We implemented
new pay structure last year to help ensure that we continue to attract and retèin the colleagues we
need to run our Services effectiveSy. We are very blessed to have skilled colleagues and volunteers who
are passionate about what they do and that they are ably led by our talented CEO and senior leadership
te)m. We need to ensure that we continue to be an employer of choice and 50 we were delighted to
achieve a silver rating in 2023 in the Best Employers Eastern Region awards.
We are active partners in the Integrated Care System, recognising that a joined-up approach across
the system is vital to tackling the health needs ol our population and making best use of our collective
resources. We are keen to contribute to the wider debate on the role hospice chaiities can play
achieving better health outcomes and 5yStem efficiency.
As well as thanking our wonderfu1 colleagues and volunteers, and our iommunity who support in so
many ways, l also want to pay tribute to the very able trustees who sit on the Board of the Charity.
They bring skills and enthusiasm to the Charity and ensure we continue to focus on the future and
what we need to ensure Arthur Rank Hospice Charity continues to thrive.
Antoinette Jackson Chair of Trustees
Our vlslon
Our vision is 'Making Every Momènt Count,: supporting people with a lilè-limiting illness and caring
for people and their loved ones at end of life. Underpinning this are our values..
Our values
Compa55ionate". we provide compassionate care and support for people and their loved ones
and a compassionate workplace through compassionate leadership.
Caring.. we care for everyone who needs our services, everyone who supports us. works for us

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
and volunteers for us.
Cornmunity.. we are part of our community, our community is part of us, our cornmunity
is everyone in Cambridgeshire who needs us and we are proactive in tackling inequality.
Excellence.. we provide spEcialist care and support through our skilled team drawing on their
expertise.
Strate
icRe
Ort 2024-25
Why are he￿7
In March 2022 we launched our current fivè-year strategy 12022-20271 which was produced in
consultation with our communily.
Our five-year strategy sets out Strategic prioritie5 that we have aligned to the Ambitions for Palliaiive
Care and Hospice UK IHUV Future Vision.
Outstanding- Serwice focused {continual improvement of current provisionl.
Sustslnable
Income generation strategie5 and successful contract negotiations with
ststutory lunders and developing oui environmental responsibilities for a net zero carbon
approach.
Accessible - Increase diversity of those accessing out setvices.
Engaging - Greater pr()motion and awareness, using resources such as digital
solutions and effective use of our data.
People - Investing In our workforce and supportin9 our volunteers.
Partnering - Working with our system partners as part of the Integrated Care System,
sharing knowledge and expertise.
21
31
41
61
In 2024-25 we fixused on the following priorities..
tstandin
Wè said that we would-
Increase our bereavement 5UPPOrt 5eNices across Cambridgeshire and we will update our
online and printed resources and use of other technological application5 to support
Psychological wellbeing
Continue our efforts to Secure funding for our"Think Family" projett. focusing on support for
families with Ihildren, by employing a family worker and child clinical psychologist.
Continue to build on the Tran51tioning programme for yOLJng people, involving them in
decision making and service improvement5.
Want to secLJre commissioning for the two remaining beds on our IPU at the hospice in
Cambridge so we can maximise the care we provide.
cont￿nUe to develop education links with the social care sector to ensure seamless provision
for patients and loved ones and accessible, appropriate support to develop confidence and
competence of the Social care workforce within PEOLC.
Continue to improve on our capacity in Hospice at Home lo ensure more rapid response and
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ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
capacity to care.
Review community specialist nursing and specialist medical cover across Cambridgeshire with
our system partners to ensure equality in seNice provision.
gl
Whatwe did:
We have updated our online re50urce5 and bereavement support leaflet. We have appointed
a Bereavement Lead who ha5 worked hard in setting up new Services such a5 Understanding
Grief monthly se55ion5 and Grief Kind Space on Fridays in our Bistro. in partnership with Sue
Ryder. We are also working with Sue Ryder to see if we can provide a similar seNice from our
Alan Hudson Centre in Wisbech. We have provided placements for counselling students, which
has enabled us to offer more 1..1 psychological support to carers and those bereaved. We have
revised our group provision for carers. and are now delivering Care15 Space, a fortnightly peer
support group, facilitated by two skilled and experienced volunteer5 from the be￿avement
support team. Due to demand we are in the process of establishing a second Carers Space.
Positive feedback received from Carers has demonstrated a preference for the revised model
Unfortunately, we were unsuccessful in our funding bids and continue to seek appropriate
funding. However, we have been fortunate to employ colleagues with experience in supporting
the psychological need5 of young people 90ing through pre and post bereavement and have
set up a pilot project working with our Music Therapist, to provide group sessions for young
people. This has been positively evaluated and the group of young people wrote a song to
reflect on their experiences. Although thi5 was very private to them and not for sharing, we
know that the impact has been positive and are looking into how we can set up more of these
sessions. We have a Submitted a funding application to support delivery of the 'Sharing what
it's liké, workshops on a quarterly b35is and hope to have the outcome in August 2025.
Unfortunately, we were unable to secure funding to continue to provide a Transitions
Coordinator to support young people transitioning from Children's Hospice seNices to our
Hospice. Neverthele55, we continue lo work with EACH Children'5 H05pice in Milton and will
support with offering annual review rneetings for teenager5 and young adult5 aged 16 - 25
years as needed.
We have not been able to secure addit￿on31 funding to resource these two beds and are
continuing to consider all options for funding these beds on our IPU.
Our Head Df Education and Practice Development continues to engage with care homes and
doiniciliary care providers and deliver training on palliative and end of life care. We have now
appointed a Practice EdJi cation Facilitstor to support further training and practice development
and 5UPPOrt for student placements at the Hospice (due to start lune 20251. OUT educatio
programme can be found on oijr website.
Following a review of unmet need wilh Cambridgeshire and Peteiborough ICB, we have
remodelled our service in partnership with ICB commissioner5. We found that the need lo
support Patients at night reduced significantly since our day seNice has expanded and
therefore we have moved all our resources into providing support from 07.OQ to 22.00 daily.
Those patients who are eligible for Continuing Heal;hcare ICHCI at night Vlill receivc thi5 from
other seNice providers. This has allowed us to provide up to 120 hours of care a day acr05S
Cambridgeshire, reaching more patients who wish to die in their own homes and have a
primary health need which requires additional care and support.
Due to the increasing number of referrals received by our Community Team ISPCHTI. we have
reviewed the way our team responds to patients in Cambridge City, South Cambridgeshire and
East Cambridgeshire 9the area we are commissioned lo provide this service inl. We have
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ARTHUR RANK HOSPICE CHARtrY
TRUSTEES. REPORT
agreed a model for this year, takn.ng into consideration the limitstions of our resource5. We
produced a report and submitted this rèport to the C&PICB in Augv5t 2024 highlighting the
need for further service development and resources and ideas to address some of the issues.
We have highlighted concerns in the inadequate provision of seven4ay access to specialist
palliative care nursing in Wisbech. Sadly. without appropriate funding we are unable to provide
a seven-day Specialist Palliative Care response Sèmce in Wisbech.
ustainab
We said that we would:
Want to secure grant and trust income and long-term funding to support all our Services
through charitable or contracted means (namely support for children through patient and
family supporL Young Persons Transition. Caring Cornmunitie51.
Want to increase the income from retail, onlir)e activities. venue hire and strengthen our brand
identity and we w¢ll establish a new Charity shop in the town of March.
Want to build corporate partnerships and support and help increase awareness of hospice care
within this group.
Invite people to consider making gifts such as donations and encourage people to futtjre plan,
using our Free Will service by making a small donation to our Charity or including otjr Charity
in their will.
Continue to review our use of sustainable materials
fiJndrai5ing aaiwties.
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reduction in use of plastic in all
What we did:
Although we have not been successfijl in getting fijnding to deliver all the projects we had
hoped to this past financial year, we have utilised the ski115 and competencies of those we
employ and our wonderful volunteers to help deliver seNices to children and young people
such as the children's 'ShaTing what like" workshop which helped a group of children to
meet and share their experiences whilst being 5UPPOrted with music therapy and psychological
support. We are looking to expand our volunteer roles within the bereavement and psychology
team to provide high qualty psychological support to patients and fami￿ members. We were
delighted to secure further fur)ding to support our Caring Communitie5 service. Our Caring
Communities service provides a volunteer who wll vistt or telephone weekly at a designated
ti￿e, for up to eight weeks. Providing companionship fgr those who may be at risk of feeling
isolated is so important.
We have opened shops tn March and Ely and following assistsnce from an extemal consultsnL
are now implementing the actions recommended from their review of our retail services. We
have implemented a new stock rotation system and have developed Gift Aid training for retail
colleague5 to encourage uptake. The set up of our new shops allowed us to strengthen our
retail branding which will be carried across to future new shops and in refits of our current
portfolio. More brand identity work will continue in the new financial year. We conducted
review of our Venue Hire operation whith resulted a move from the Fundraising team to the
Education team so they have complete ownership of the Education centre.
We have reviewed the capacity of this team and created a new strategy to intrease the number
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ARTHUR RANK HOSPICE CHARirY
TRUSTEES. REPORT
of partnerships and therefore income from this area. To deliver this we have employed a
Corporate Partnerships Officer and fvlanagèr to help implement our strategy to generate
incomé through corporate sponsorship and fundraising activities
We continue to receive many generous donations and legacies that are so vital in allowing us
to provide the level of care that is so valued throughout our community.
Our events te8m work hard lo ensure we are as sustainable as possible. For example, we now
ask people to bring refillable water bottles and have refilling stations at all our event5, rather
than providing plastic water bottle5. Our star shine night walk medals are made from wood not
plastic. We no longer hire vans to undertake our Christfflas Tree Recycling scheme, We have
recycling stations at our Hospice and encourage visitors to recycle their waste when visiting
the Hospice.
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Accessible
We said that we would:
Develop a plan to broaden access to events to diverse groups.
Achieve our widening access group action plan and complete community engagement
5e55ioris across Cambridgeshire.
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What we dld:
We partnered with the Judge Business School who undertook a pro1￿t with their students to
explore how we can best understand the community we seThe. Their presentation explored
how we can build stronger links, raising the profile of what we deliver and understsnding the
barriers to connecting with div@￿e commkJnitiÈs. They presented their findings to us in
December 2024 which our Widening Access Group iWAGI committee are taking fotward in
their attion plan.
We di5CUSsed our priorities Wlth our Twstee5 in October 2024 during an away day and these
have been taken on by our WAG committee. We have had several engagements with the
Khidmat Sisters and Chinese Community Centre and continue engaging with the Cambridge
Mosque. We also attended Mid-surnmer Fair, June 2024, in partnership with Cambridgeshire
County Council and the Showman'5 Guild, which helped to increase awareness of our Hospice
service5 Wlth travelling communities. We have also participated in a community engagement
event for Bangladeshi Women at the Arbury Community Centre on 12th september 2024 a5
part of the UPTURN Study with Cambridgeshire University Hospitals NHS Foundation Trust,
who are leading the research study. We have also started working in partnership with the
Ganga Prem Hospice in India, inviting their colleagues to attend our Quality Development
Group meetings so we can share learning and ideas. They have also benefitted from some
compression hosiery we donated to their Hospice for their cancer patients.
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Engaging
We said that we would:
al Continue to look to work with schoo15 through fundraising. hurllan resources and volLJnlary
services, encouraging opportunities for work experience and volunteering.

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
bl Continue to develop our text messaging service, virtual consultations and videos online and
introduce a telephony informatloll service about self-care.
cl Develop an 'introduction to clinical services. video to help promotè our service5 and explain
them in order to widen the public's perception of what we do and how we do it.
What we dld:
al Our community fundraising team continue to explore opportunities with local schools. We held
successful Rudolf Runs throughout November and December 2024 with thousands of children
engaged. We 5UPPOrted the Cambridge Muslim Scout Group by hosting them in our Bistro,
along with student5 from the Cambridge University Islamic Society who gathered in oui Bistro
to create banners for the Cambridge Half marathon.
bl In additlDn to offering text reminders for appointments across our service5, we have been
looking at other ways in which technology can support our patients and their loved ones. Our
Communications team has worked with our LWS to test a new telephone advice line for
patients in addition to the online videos. Thi5 will help those who may be visually impaired
and therefore unable to watch our supportive vide05 online bijt who might wish to call up
nd listen to pre-recorded advice over the telephone. The scripts for this have been written
and we are in the process of uploading the recordings with our telephone seNicè provider.
cl We have not been able to produce a video but hope to complete this in 2025-2026
People
We said that we would:
Look after our people by ensuring 0￿r staff benef1ts, career pathway5, training and
development opportunities and staff wellbeing support is implemented in line with our People
Plan.
Grow our student and learner engagement and support apprenticeships and other
development opportunities.
Continue to grow our volunteer services
Design an education plan fit for the future workforce.
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What we did:
We have worked hard on achieving the objects that were Set out in our People Plan. Some of
these achievements include achieving a Compassionate Employers assessment rating of
Bronze, rolling OLJI mediation training for some colleagues, launching our Freedom to Spèak
Up Guardian revised policy, supporting our trained Mental Health First Aiders across the
Charity and reviewing our staff benefits programme. Lots of other projects continue in 2025.
We have had a colleague successfully complete their trainee Nursing Associate course and we
continue to provide this development for OUT Healthcare Support workers. We are als0
supporting a Nursing Associate to complete their Nurse Training programme. We are
collaborating with Cambridge RegiornaS College to support their learners and are considering
placement opportunities for those Students who wish to further careers in care or supportive
services such a5 retail. We worked with Choices College to provide placement opportunities
for work experience for young students with learning disabilities. We provide clinical
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ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
placements for students who are undertaking a nur5ing/paramedic/Allied Health Profession
IAHPllmusic therapyl50cial worker placernent. We have now appointed a Practice Education
Facilitator who joined us in summer 2025
We have increased the number of Caring Communities and Touchpoint Trajectory Technique
volunteers. We have reviewed, amended and implemented a new Information Governance IIGI
matrix to ensure that all volunteers have the appropriate level of IG training. We have expanded
the use of Arthurs Shed and increased attendance numbers. We have completed the 2024
Volunteer Survey, achieving a 10% increased response rate. The adion plan has been finalised
and shared.
We undertook a training needs analysis for clinical services to identify areas to focus on. Areas
such as improving IT literacy and skills and applying research were key themes that we wish to
focus on in 2025-2026.
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PartnÈrin9
We said that we would:
Ensure representation at the Palliative and End of Lile Care Pro9ramme Boards and other
relevant forums including the Integrated Care Partnership IICPI
bl Continue links with our system partners by engaging in communities of practice and the
Palliative and End of Life Care Strategic Clinical Ne￿Ork IPEOLCSCNI.
What we did:
We continue to attend the systemwide palliative and End of Life Care Board with other 5y5tem
partners, focused on delivering the Cambridgeshire and PeterboroLJgh ICS, Palliative and End
of Life Care strategy 2022-2026
We continue to engage with other Hospices acr055 the East of England and share learning
through our Clinical Leaders Network and East of England H05pice CEO network.
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In 2025- 2026 we want to focus on the lollowing priorities".
Priority 1- Ouistanding
We will
Continuè to widen access to bereavement support, counselling and psychological services
across our Hospice and Alan Hudson centre.we will improve support for unpaid carers and
social worker 5UPPOrt across the Hospice and Alan Hudson Centre.
Improve support for patients who have children around pre and post be￿aVernent support.
Plan for the use of the two remaining beds on our inpatient unit by revisiting the option5
appraisal and securing adequate funding.
Introduce an electronic piescribing module to the inpatient unit and a electronic prescription
service for the Palliative Care Hub.
Review how we broaden our reach into local communities, build1ng on the work with
neurological conditions, singlè organ failures, fraility and demèntI3 care.
Contribute to education in palliative and end of life care of wider health and social care sertor.
Ensure that we review the range of diagnose5 being supported and addre55 any gaps.

ARTHUR IiANK HOSPICE CHARITY
TRUSTEES, REPORT
Build upon the Trajectory Touchpoint Technique and consider other methods lor obtsining
patient and family feedback.
Improve our capacity in Hospice at Home to ensure more rapid response and capacity to care.
Build on the number of independent prescribers in our specialist palliative care service5.
Increase access to the Palliative Care Hub advice line1111 option 41.
Review the community specialist nursing and medical cover across Cambridgeshire with
system partners to ensure equity in service provision.
Implement Vantage software systems to report on CQC compliance, management of risks and
incident reporting, management of complaints and managerllent of policie5
Develop a bathing service for patients attending our Living Well SeNice at the Hospice
Prlorlty 2- Sustalnable
We will
Continue to seek funding to maintain our charity funded projects
Continue to build partnerships and support
Increase income through Gift5 in Wills and donations
Use sijstainable materiz15 and reduce the use of plastic in all our fundraising activitie5
Develop a new Supporter Care and Insights team
Increase irncome generated from retail outlets and online sales
Strengthen our brand by refitting/ refreshing shops
Increase retail income and visibility of our retails offering across the county
Increase income generated by hospitality
Assess our carbon fDOtprint and take actions to reduce this
Replace the wooden cllidding oli our Hospice building
Priority 3- Ac¢essible
We will
Consider how we can broaden access to events and fundraising activities for all areas of our
community
Implement our Widening Acces5 Group plan and cultural schedule
Prlority 4- Engaging
We will
Continue our work with schools through fundraising and PIR and voluntary services
Use technology to engage i.e. through text messaging, virtual consultation5 and video
me55aging and telephone SLJPPOrt about self care
Develop an 'introduclion to Hospice Service5" video for patientslpublic, to widen the public's
understanding ol what we do and how we do it.
Priority 5- People
We will
Continue to implement our People Plan
Continue to champion an inclusive and compassionatè culture which we can all achieve our
objective5
Continue to explore nèw ways of working and delivering care
Continue to build resilience in our services a5 we grow lor the future
Continue to support our volunteers through improving mandatory training and induction
processes for ietail volunteers and managers
Introduce the bereavement 5UPPOrt volunteer se￿iCe at the Alan Hudson Centre
Develop the use of Arthurfs Shed by external organisations to widen our reach
ContinuÈ to build our Caring Communities service
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ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Listen and act on feedback frorll colleagues
Design an education plan fit for the workforce
Priority 6- Partnering
We will
Continue to provide representation at the Palliative and end of life care programme board and
other relevant forums including the Integrated Care Partnership
Continue our link5 With our system partner5
Continue to transition our IT architerture to be more cloud based
mprove our clinical digital capabilities to make the most Use of Sy5tmOne and other
software/applications used by the NHS/ICS
Public Benefit
In setting objectives for the year and planning the Charity's activities, the Trustees give due
consideration to guidance from the Charity Commission relating to public benefit. Access to services is
based solely on need and no charges are made for setvices provided.
The difference we make through our charitable activities
Our focus, at all limes, Is ensuring that our patients and their loved ones receive the very besL holistic
care that we can provide.
The purpose of the Charity is to relieve sickness and suffering of people with life-limiting conditions
andlor chionic health conditions and their families, loved ones and/or carers throughout
Cambridgeshire, Peterborough and the surrounding areas and to assist their families, IDved ones andlor
carers IBeneficiarie51 by providing:
End ol life care Bt Arthur Rank Hospice and elsewhere.,
Services, facilitie5, equipment or grants for Beneficiaries and
Any other benefil which provides care and support to Beneficiaries.
Care and services are provided free of charge to patients. The Charity helps them and their loved ones
to improve their quality of life and lulfil their choices al the end of their lives- making every moment
count

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Our Charitable Activities
During the year we provided care services that enabled us to care for patients at the hospice just
outside Cambridge, the Alan Hudson Centre in Wisbech and in patients. own homes. OUT services are
provided free of charge to those who need our vital care and support in the local community.
Living Well S•Ni<e and Lifè Celebration
Our Living Well Service provides specialist advice, palliative care 2nd support for adults who have a life-
limiting illness. Living Well programmes typically involve once a week contact for eight weeks and are
delivered by our multi-disciplinary team IMDTI. Our MDT includes nurses and healthcare a5515t8nts,
complementary therapists, a life celebration and creative co-ordinator, a music therapist, volunteers,
physiotherapists, occupational therapists, chaplain, psychological therapists and the specialist medical
team.
Our Life Celebration and Creative Artivities Coordinators guide creative therapy sessions allowing patients
to discover a new talent or enjoy a long-forgotten hobby. We encourage patients to talk about their lives
nd explore ways in which they might like to leave something which celebrates life-moments for family
and loved ones.
Despite there being a vacancy lor our Life Celebrations and Activities coordinator for m05t of the year,
referrals to the LWS and Life Celebration have increased from 2023-24 by 17%. Alongside this, there
has been an 18% increase in the number of people seen across their wide range of services including
Wellbeing groLJPS, carer supporL and 1..1 outpatient appointments.
The Living Well SeTvice is entirely funded by the Charity.
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ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Education
We run courses for health and care
professionals to learn and share best
practice. These cotJrse5 are provided by
our
experienced
multi-professional
hospice clinicians The teaching team are
experienced in hospice, community and
acute settings, which ensures that theory
is linked to current practice in all 5etting5.
We also offer placements 50 that
healthcare professionals and students can
gain a more thorough understanding of
the work we do
We also design and provide bespoke education sessions that provide a tailored experience for a range
of organisations. We have successfvlly partnered with Anglia Ruskin University to deliver a Masters
Module in Palliatyve and End of Life Care. We were commissioned, in partnership with Sue Ryder Thorpe
Hall, by the Integrated Care Board, to deliver training for GP'S and residential care home managers on
implementing ReSPEcf acr055 our System.
Hospice at Horne
We know that many people would
prefer to die at home. Our
compassionate team of Health Care
Assistants and Nurses are experts in
the PTadicalities and complexities
of end of-life care and support
patients at the end of their lives to
die in their own homes if they so
wish and it 15 safe to do 50.
IJ
Family carer5 war)t to be able to care for the person they love and, at time5, thi5 can be hard. Sometimes
they need a break and sometimes they need support with particular care needs. Thi5 is what our teams
can offer to give carers a chance to rest and carry on caring. Having our Hospice at Home team support
with care. skill and knowledge can help keep loved ones at home, avoid unwanted admisslon to
hospital and help patients return home from hospital when admission has been necessary.
Our care is practical and holistic. It might involve keeping patients comfortable, ensuring they have the
rnedication they need. providing a hand massage and words of comfort. Our care 15 focused on per50n-
centred care for patients and what they need.
The total number of refeTra1s to HaH reduced because of the end of the night seNice in May 2024, but
the day seNice received a similar number of referra15 to 2023-24. Despite the ending of the night
13

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Se￿iCe, HaH still saw 558 people throughout the year, and saw a 10% increase124,0471 in the total
number of face-to-face clinical contarts. This is because patients have more cornplex needs and need
closer monitoring and interventioris. We continue to support palient5 to die in their Preferred Place of
Dèath IPPODI when it is safe to do 50. Wlth 95% of patients achieving their PPOD during the year.
Alan Hudson Day Treatment Cèntre IAHDTC) lO￿ted at North Cambs Hospital. W15bech
11 'il
We work closely with Queen Elizabeth Hospital, Kings Lynn to support their end ol life care provision
and our Matron attends their f4ADT meetings.
Our MDT of highly qualified staff and dèdicated volunteers provide expert care, which is holistic and
tailored to each person's specific needs. SeTvices include Living Well, treatment and clinical days
lincluding blood transfusions, tsncology and symptom management), complementary and diversional
therapies, and bereavement and support services. OUT specialist palliative care nurse 15 a core member
of the te3m and is working c105ely with the GP practices in Wi5bech. The team also provides clinical
advice and support to palliative patients on the adjacent Trafford Ward. Part of our Hospice at Home
Team is based at the Centre providing care for people throughout Fenland.
Demand for both specialist seNices and treatments in and around Wisbech continues to rise, as
demonstrated in the 7% increase in completed treatments this year, a 20% increase in the number of
day care se55ions attended, and a 3% increase in the total number of people seen.
14

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Inpatient Unit (Shtlford Bottorn. Cambridgeshifyl
Welc
The hospice Inpatient Unit IIPUI has 12 Specialist Beds and seven Nurse Led Beds INLBI with the ability
to increase up to nine beds if necessary. Two beds remain available to be commissioned and we continue
to explore how best for these to be Ljtilised.
All patients and their loved ones are provided with holistic care from the Multi Disciplinary Teams.
Spècialist Beds: Funding and catchment area
The beds for people with specialist and
complex needs ale funded by a contrart
with Cambridgeshire and Peterborough
ICB and are available for patients whose
GP practice falls within Cambridgeshire.
Peterborough patients are cared for by
Sue Ryder Thorpe Hall.
In èxceptional circumstances, patients
are
admitted from
outside
the
Cambridgeshire area, bul funding mu51
have been agreed with the relevant ICB.
The referral criteria for the specialist beds are for those aged 18 and over, who have an advanced, life-
limiting illness. who have uncontrolled symptoms or a rapidly deteriorating condition. who would
benefit from regular review by the specialist MDT, and/or a daily review by a doctor. All referra15 must
15

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
come via a healthcare professional. As we are a short-slay Ljnit we support the discharge ol patients
whose needs are stable and can return home or can be managed elsewhere in othér care settings.
Therefore, we are unable to admit people whose main need is long- term care.
We are experienced in caring for patients with specialist nutritional needs, non-invasive ventilation and
tracheostomies, and are able to give oxygen, intravenou5 medication and fluids.
Our Specialist Beds continue to exceed our tar9et occupancy of 72%, with the year ending with an
average occupancy of 82k. Patients are admitted for a variety of reasons, not just for end-of-life care.
as demonstrated in the fact that 19% of admissions were discharged back into the care of the
community. There has been 3 decrease in the average length of stay compared to 2023-24, returning
to the same average than in 2020-21.
Nurse Led Beds
These beds have been funded by
Cambridge University Hospital
NHS Foundation
Trust for
patients in Addenbrooke's who
would otherwise be dying in
hospital, and who require non-
complex nursing and medical
care. Their daily management IS
led by experienced nursing staff
rather than the full MDT. Patients
have access to the ward doctor if
quired.
Our Nurse Led Beds ended the year wrth an average occupancy of 94%, a 21% increase from 2023-24.
This sharp increase demonstrates the fantastic work completed this year alongside colleagues at
Addenbrooke's to improve aur referral proce55, ensuring that the correct patients are being identified
and transferred at ihe appropriate time. 93% 01 admissions ended in death, a150 demonstrating that in
most casès, the correct patients are being identified for this transfer for en(J-of-life care. The rernainirTrg
7% were discharged back into the care of the community.
Unfortunately, due to funding challenges within the NHS, Cambridge University Hospital NHS
Foundation Trust has informed the charity that the Nurse Led Beds contract will come to an end at the
end of March 2026. This is extremely disappointing given the hard work put in by Arthur Rank and
AddenbTooke's stsff as well as the recognition by all parties of what an excellent service this is for
patients and their loved ones who would otherwise Spend their last days in hospital.
We are now looking at alternative uses for these beds in the new financial year and hope to increase
access to them throughout our local community.
16

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Lymphoedema
The Lymphoedema Clinic provides a seNice for those with primary lymphoedema and those with
lyrnphoederna secondary to cancer or cancel surgery, inlertion, deep vein thrombosis, dependency,
and other related conditions. The team also 855e55es and advi5e5 Lipoedema patients.
All patients are offered an assessment with a clinical specialist and a treatment programme is agreed
with them. Treatment may consist of some or all of the following". skin care, various forms of
compression, exercise programmes, simple/manual1ymphatic drainage or use of compression pumps,
kinesiotape and low-level light theiapy. We aspire to support all our patients to self-manage this long-
term condition and, to help with this, we offer six sessions a year at our support group to provide
further education about managing lymphoedema.
Referral figures have increased slightly, whilst the caseload has increased quite significantly and rnany.
more people have been seen by the clinic compared to last year135% morel. The team are happy to
deliver virtual and face-to-face consultations, yet many more contacts were delivered face-to-face thi5
year than in the previous years following COVID-19.The team continue to Work Dn a variety of Qua5ity
Improvement Projects including caseload reviews, for example looking at why some patient5 remain
on the caseload for 2+ years, helping the team stabilise the caseload.
17

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Patient and Family Support Team
11111
The Patient and Family support tearn provides emotional and psychological 5UPPOrt to patients and
families who are known to our Hospice services. The Service inclLJdes counselling, psychology,
psychotherapy and creative thérapy interventions and pre and post bereavement support. The team
de5ivers evidence based psychological support for patients and their familie5 Wlth pre and post
bereavement needs from level I to 3 (NICE Guidance 20241. The team also works closely with our Social
Worker and Chaplain in order to provide practical social and spiritual support.
Thè Hospice's social workers provide social support and prartical information to patient5 and families
who are being cared for on our IPU or through our Community Team. This support may include
bereavement SUPPDrt, 1 to I counselling, life celebration and memory making activities as well as music
therapy, a Grief Kind Space and a Carer5 group
Spirituality can be seen to be the heart of who we a￿. Whilst some people view this through a religious
lens for many others it is less defined, although no less irnportanl. A team of volunteers are available to
all patients, their relative5 and loved ones, whether they are of faith or not, to help explore the 'difficult
questions,. We listen and help where we can. Inpatients and their visitors can also access our Sanctuary,
a peaceful space at the Hospice for those ol all different faiths or no faith. We will also facilitate acts of
worship or rites as required. If appropriateto patient care and the situation, we encourage people from
faith groups to V15iL enabling patients still to feel part of their community if this is something that 15
importantto them.
We have also provided music therapy to
our patients. Music therapy is a form of
emotional and psychological support that
combine5 music making, listening and
talking. The impact of the tearn has been
demonstrated in their use of Clinical
Outcomes in Routine Evaluation ICOREI
questionnaires. Average scores for both
versions of the CORE demonstrate that
interventions from the team have resulted
in positive outcomes
an improvement
for the patient.
This Patient and Family Support Setvice is funded by both the Charity and by the Cambridgeshire and
Peterborough IC8 for patients registered with a GP in Cambridge City, South and East Cambridgeshire.
18

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Spe¢ialist Palliative Care Team
Our seven days a week service helps those living with an advanced serious illness or other life-
limiting condition to get further support and encourage5 planning for future care with families,
carers or loved ones. We liaise regularly with care providers, such as GPS and distrirt nurses, so
that care remains as seamless as possible. The team may also be able to highlight other NHS
setvices, charities or organisations that can help support the spècific circumstances of a patient.
The service is available 9am 5pm, seven days a week and is able to provide a rapid response to
people in crisis. We also have a part tirne clinical nurse specia115t working at our Alan Hudson Day
Treatment Centre to support patients registered with one of the four GP practices in Wi5bech who
have specialist palliative care needs. As this role is only ftjnded for part-time hours, the Wi5bech
service is only available Monday to Friday.
Our team of skilled Clinical Nurse Specialists help manage symptoms and any other difficulties
patients might be facing. We may help with medicine fftanagernent and accessing the wider
hospice team for psychological and spiritual support or complementary therapy. Psychological
support may be provided via video consultation or over the phone to patients and their primary
carers, family members and lovèd onès.
A large part of the team's work 15 to do with advance care planning. We help patients talk about
their bvishes and preferences, especially when it comes to end of life care. Wishes are documented
in a ReSPECT plan so that other services are aware and the various teams can work together to
fulfil them.
Demand for ovr SPCHT continues, with an 8% increase in total referra15 compared lo 2023-24. The
large discrepancy betiiieen referrals and disr.harges demonstrates the high volume of referrals
that the team receive, triage, and rejecvrefer on to other services. Most new referrals triaged and
accepted by the team are phased as 'deterior8ting' 1630/01. Using the OACC Suite of Outcome
Measure5, if a patient'5 Phase of Illness is deteriorating, this means that their care plan is
8ddre$5ing anticipated needs but requires periodic review. This is because their overall functional
statu5 15 declining and their experiences are gradually worsenin9 and/or they Experience a new
but anticipated problem, and/or the family/carer experience gradual worsening distress that
impacts on the patient's care.
19

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Transiti¢nlng Young Adults ProJ•ct
Unfortunately, the funding for this
project came to an end in August
2024. However, we continue to
work with East Anglia's Children's
Hospices IEACHI and will 5UPPOrt
with
offering
annual
review
meeting5 for teenagers and young
adults aged 16
25 years as
needed. EACH can refer yoijng
people from age 14 as an
introduction to our Transition
SeNice. Our Specialist Care Team
are supporting young adults and
their families from age 18
throughout
symptom
control, crisis management and
end of life care.
Palliatlve Care Hub
This service is for anyone who
needs specialist pa11iative care
advice or support. It is available to
patients, lamily/friends, carer5, GP'5
and other healthcare professionals
including care and nursing homes
and home care when the patient
has been identified as having
palliative care needs. We provide
advice and support, signpost to
ropriate
services,
transfer
patients to anothèr healthcare
professional who can better help
thèm.
The sérvice is a 2417 telephone advice and support seTvice across Cambridgeshire and
Pelerborough, in partnership with HUC which commenced in April 2021.
In 2024-25 this seNice supported 1,609 patients (an increase of 8% from 2023-241, took 2,702
calls lan increase of 14% from 2023-241, and helped to avoid 83 hospital admissions.
20

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Complementary Therapy
Our highly trained therapists tailor programme5 to each person's needs. Se55ion5 provide a safe space
where patients and their loved ones can take a little time out from their daily challenges. The team see
patients face-to-face in the hospice and in their own homes if required, as well as in the hospice for
those attending our Living Well Serdice and on our IPU.
Treatrnents may help alleviate marly common symptoms such as pain, nausea, insomnia. muscular
aches and low mood. We aim to offer the maximum benelit whilst disturbing the client as little as
possible.
21

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
VoluntarySÈrvices linc Arthur's Shed)
IL:. Ii,,
Arthur Rank H05pice Charity is supported by over 620 volunteers in clinical, retail and supportive
roles as well as in patients home5. Volunteers provide the charity with experience, knowledge, time
and compassion and are Informal arnba55adors for the organi5ation in the local community, helping
raise awareness of our work. Many of our volunteer roles operate on 3 2-4-hour shift, weekly or
lortnightly,. lor those unable to make a regular commitment we offer ad-hoc or flexible roles. The
se￿iCe is passionate about providing a high-quality and accessible volunteer experience, that is
mutually beneficial, rneéting the needs of the volunteer as well as the charity.
The service continues to future-proof and develop in line with service needs, introducing 11 new
volunteer roles in 2024 alone. In addition, we have welcomed over 40 new volunteers to the charity
to 5UPPOrt our newest shops in Ely and March. As our numbers grow, we are always looking for ways
to ensure our volunteer offer is efficient and governance led, whilst remaining meaningful and
personal.
Arthur5 Shed is a studio set in the Hospice gardens which acts as a for our local community.
Frgm here we run weekly and fortnightly volunteer-led sessions on a range of wellbeing-related
tOPiC5. Suth as arts and crafts, meditstion and physical activity, these are free of charge and open to
the public. The aim of the Shed is piedominantly to raise awarene55 of the charity and bring people
into the slte.
We have created strong working rplatinnships with local health 3nd social care providers whn Ljtilise
our 5e5510ns foi those they support. In addition, the space is availablè for public use for meetings,
events and workshops. In 2024 we had over 160 individual wsits to the Shed b￿een April and
November
22

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Patients supported
2024-25 has seen a decrease in the total number of referrals received, bul an increase in clinical
contact5 completed. The reduction of referrals is due to greater education surrounding the criteria for
our services which has resulted in fewer inappropriate referrals being received than in previous years.
The increase in clinical contacts is mostly within our Hospice at Home seNice, which had 2,219 more
face-to-face contacts than in 2023-24.
Number of Referrals
I￿patIent Unit {specialist beds}
InThPatient UntL Iwrse led beds}
Living Well Sermce
Fknspi￿ at Home
Specialist Palliative Care Home Team
Lymphoadema
Palionl and Famity Support SeNces
Pain Management
CoMp￿M￿ntary ￿rapY
Medical Ouipatienl and Domiriliary
Alan HLKJson Day Treatmanl Centre
Cariro Commurities
TrarLsitionirg Young Aduf(s
Total
2024125
2023124
358
361
292
362
318
436
652
950
1.131
305
1,227
315
186
195
55
270
47
323
137
443
58
118
488
56
4,458
4,636
23

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Number of faco-to-fa¢e ¢ontaet$lappolntments
Limng Well Service
F*)spice al Home
SpecK41isl Palliative Care Pk)me Team
LYmp￿edem8
Patierrt ar￿1 Family Support Sorvicos
Pain Management
,Complemenlary Therapy
Medical Outpalienl arKI Domiciliary
Aan Pl￿$0n Day Treatment Centre
Transitioning Young Adults
Total
Number of telephong ¢ontaGt$
Libirg Well Ser￿lCe
Pbspice al Fk)me
Specialist PalI￿lIve Care Pk)me Team
Lymphoedema
Patient aThl Family Support Serwces
Pain Manag&menl
Gomplemenlary Tlprapy
Medical Oulpalienl and Domiciliary
Alan Hudson Day Trealmerrt Centre
Transitioning Young AdLAts
Total
2024125
1,037
24,047
1,607
778
704
41
2023124
21.828
1.642
742
767
40
495
660
410
341
3,379
17
3,648
11
32.778
2024125
1.378
3,758
6,894
1,174
534
30.303
2023124
1,317
4.597
7,350
1.163
367
26
912
1,003
3,473
24
1.101
718
4.198
26
19,176
2024125
20,848
2023124
12
I In-Patient Unit (specialist beds)
, Number of beds
, B9d occupancy Ilargel 72 /01
.Number of patients
Number of dischargesldealhs
Average duration Idaysl
Available bed days
12
82./0
217
91/0
213
201
18.6
203
16.4
4,380
4,392
24

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Approach lo fundraising
Fundraising Approach and Controls
Arthur Rank H05pice Charity enjoys long-standing relationships with supporter5 and partner
organisations, proartively engaging and collaborating with our community. The Charity maintains high
stsndards in raising funds through a variety of means.
The Charity employs a team of paid colleagues to deliver ourfundraising and communicalions strategy,
operating within the Fundraising Code of Practice. Tearn5 regularly attend events and training to
increase their own understanding of hospice sector developments as well as changes in ihe external
environment. Where possible representatives also contribute by sharing their own expert15e, leading
sessions, or speaking at events.
Arthur Rank Hospice Charity has a broad portfolio of open, legal. hones( and respectful activities.
These include newsletter mailings and appeals shared by post. email, or social media. We seek the
support of corporates, ensuring alignment to our purpose and providing commercial participator
agreements when required. The Charity is voluntarily registered with the Fundraising Regulator and is
a member of Hospice UK and the Hospice Income Generation Network IHIGNI.
The Charity partners with Your Hospice Lottery IYHLI who are registered with the Gambling
Cornmis5ion to manage a weekly lottery for which the Charity receives royalties Ilaunched in 20111.
The team adhere to our Ethical Fundraising Promise, fundraising specific policie5, and 8150 benefit Irom
other policies which involve safeguarding, lone working, and social media use. With the agreement
and prior approval of scripts, telesales campaign5 are occasionally conducted by Your Hospice Lottery.
Notification of these artivities are shared with the Senior Leadership Team and rnanagers in advancè.
25

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
From time to time Ihe Charity may work with established and reputable seNice providers, such as
mailing houses or event management companie5. For two of our mass participation events we
collaborate with two charitable organisations to deliver the fundraising activities. The annual 8ridge
the Gap walk remains in partnership with Romsey Mill, another Carllbridge based charity, and lust
Helping administer our Christmas Tree Recycling Scheme. WÈ actively encourage discu5510r15 to
collaborate with other businesses and people in the community. In both scenarios we are diligent
around the relationships we seek or build.
The Income Generation Commiltee comprises of trustees, specialist advisors and senior leadership
team members. Meetings are held three times a year and attendees contribute to strategic discussions
for future planning and deep dives into Specific existing activities. Fundraising activities are detsiled in
committee papers, with a standing open invite for trustees or senior leadership team not on this
committee to attend.
The Charity place5 high importance on maintaining GDPR compliance. The Income Generation and
c0￿mUniCatiOnS Director attends Inlormalion Governance IIGI meetings and the team contributes to
the Information Governance IIGI Handbook. Where work is undertaken with external btsdies, privacy
notices are reviewed, and privacy impact assessments ale conducted. This information Is then recorded
on an informatlon asset reglster, which is checked annually.
The Charity has a dedicated supporter relationship managèment system to ensure we comply with
Fundiaising Regulator requirements. This maintains robust systems for data maintenance and record
keeping. In the period 1 April 2024 to 31 March 2025, we received 2 Suppression requests from the
Fundraising Preference Service. These were actioned within 3 days.
Any complaints that do arise are recorded on Vantage, our incident reporting system, and dealt in line
with our complaint5 policies. No complaints have been received in respect of Your H05pice Lottery and
in the instance where the Charity receive5 ca115 relating to the Lottery these are escalated to the Lottery
team in line with their policy. Pleasingly, no complaints were recorded for fundiaising or
communications during this period.
26

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Financial review
These are very difficult financial time5 for all UK h05pices. A recent Survey by Hospice UK found that
just under 60% 01 UK hospice5 Incurred a deficit in 2024-25, resulting in service closures and
redLJndancies at some hospices. There are significant political, economic and system pressures facing
the sector currently and the impending restructuring of ICBS adds COn5iderab1e uncertainty to all
hospices nationwide. The govemment's announcement in December 2024 of a £1 OOM capilal grant to
UK hospices is welcome, but does not address the fundamental underlying funding issues that the
hospice movement faces. Our cost5 are increasing fasier than our core income streams and this
presents us with challenges to ensure our long-term sustainability. In addition, there is an ever-
increasing demand from an aging population without improved funding to recognize this.
Despite this financial background, we are extremely fortunate to be able to report a surplus of £1,608k
12024.. £1,106kl. This wa5 mainly due to a significant increase iri one-off legacies. We are incredibly
gratelul for the generosity of those who recognise our work across the county of Carnbridgeshire. In
addition, the first tranche of the government's capital grant to hospices increased our income by a
further £235l but thi5 was restricted to capital programmes and not day-to-day running cost5.
Together with small income increases from our NHS contracts and much higher investment income
due to increased interest rates, our overall income rose by £1,327k1l0%1.
Expendilure has been managed tightly given the financial environment that ihe Charity finds itself in.
However, the need to match NHS pay awards15.5% in 20241251 due to our proximity to Addenbrooke's
Hospital and investment in our fundraising team to improvè returns in future yÈar5 did see our
expenditure increase by 7%.
Our surplus has resulted in an increase in reseNes to £14.1 m 12024.. £12.5ml, with totsl free reserves
that are available to spend on any of the Charitjds purposes increasing to £7.6m as at 31 March 2025
131 March 2024.. £6.Oml. This increase in the level of reserves strengthens our financial position to
continue to provide the existing level of services as well as deal with the upcoming financial challenges
that we will lace. It is worth noting. however, that our free resetves (expressed as a number of months
of expenditure) are below the average for UK hospices. Accordingly, we have revised our reserves policy
to allow for the incre3sed requirements in the uncertain times ahead.
The Charity has retained a Strong focu5 on fi'nancial contro15, managing cost5 and a prudent approach
to setting budgets. Our income generation activities, including fundraising, have all worked extremely
hard to secure the additional funds required. This will continue to be a stretch for our teams as we plan
ahead with an increasing focus on our retail operations.
We will receive a second and final government grant of £706k in 2025/26. As before, thi5 has to be
spent on capital projects, not day-to-day expenditure. The majority of the grant will be SPEnt on
replacing the wooden cladding on the outside of the hospice building which has unfortunately not
weathered well. This is one of our Sustainab5e objectives for 2025126 and will help to minimize
maintenance expenditure on the exterior of the hospice.
27

ARTHVR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Income
The chart below shows our income compared to the previous year..
ICB contract
Legacies
DonatKins and gr3nts
Retail and trading actThiities
Nurse Led 8eds contract
Id 2024125
• 2023124
Events and other fundr3isin8
othèr charitable activities
Lottery
Investment Incon
£ Mmlions
The Charity's total income was £14.39m12024.. £13.06ml, an increase of 10.2%
We are indebted to our generous donors and supporters for their continued commitmènt to
the Hospice. This yéar income from donation5 and events was £1.75m12024.. £1.90ml
The Charity is extremely grateful for all gifts in wills, and income for the year was £2.01 m12024:
£1.08ml
The income from the charity's shops and other retail artivities was £1.43m12024." £1.19ml
Our NHS income Comes principa11y via the Cambridgeshire & Peterborough IC8 and
Cambridge University Hospitals Foundation Trust. NHS income for care services Increased to
£7.98m12024". £7,68ml in the current year. Thi5 repre5ent$ 55% of our total income.
The Charity was extremely grateful to receivè £0.33m 12024= £0.33ml wa a combination of
unrestricted and restricted grants and donation5 from charitable trusts. Donors included Albert
Hunt TrusL Albert Van Den Bergh Charitable Trust, Arndee Trust. Betty Lawes Foundation, The
Blunt Trust, City and University of Cambridge Masonic Charitable Trust, Frank Litchfield Trust,
Girton Town Charity, Griftsome TrLJSt, Innes Family Charitable Trust, The James Knott Charitable
Trust John Armitage Charitablè TrLJSt, john Laing Charitable Trust, The jonathan Towler
Memorial Foundation, The Julia Rausing Trust, The Mistra Trust Mrs Winglield Charitable Trust,
Nancy Kenyon's Charitable Tru5L Nicholas Swallow and Other Charities, Northwick Trust, The
P3ragon Tnjst, The Pench3nt Foundation. Philip King Charitable frust, The Polonsky
Foundation. The Rodney and Shirley Holder Charitable Fund, The Saddlers, Company, St
larlles's Place Foundation, Strangward Charitable Trust, Terry and Pat Chalmers Charitable
Trust, and Thoma5 Galon Charity ol Swavesey.
28

ARTHUR RANK HOSPICE CHARvrY
TRUSTEES. RÉPORT
The chart below shows the proportion of income that we received in the year from different sources.
Investment
Income
Event5 & other fundraisin8aJivitie5
Lortery
2%.
Rerail and Irading_
io%
ICBcontracl
49%
Legacies_
14%
Oonatrons & 8rènti,
L2%
OtheT chariEaNe aiiivr(ies
Nurse Led Beds contract
5%
29

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Expendilure
The chart below shows our expenditure compared to the previous year..
Charitable activit￿$
2024125
• 2023124
Raisin8 funds
0 1 2 3 4 5 6 7 8 9 10 11
£ Mllllons
Overall expenditure increased this year to £12.78m from £11.96m last year, an increase of 6.9%
80*0 of all the expenditure this year has been spent on charitable activities12024. 86%). The
redudion is due to a strategic decision to invest in our fundraising team to increase income
strearns in future year5 a5 the funding challenges intensify.
£8.99m was spent on staff costs 12024.. £8.70ml and this represents 70% 01 the Charity's total
expenditure173% excluding depreciation)
The expenditure on charitable care has decreased by 0.1% to £10.24m12024". £10.25ml. This
was primarily due to having to close the Young Adults Transition project Idue to lack of
lundingl and vacancies in our Education and Specialist Palliative Care teams.
£2.30m12023.. £2.19ml wa5 spent supporting direct delivery of charitable care. Thi5 included
Ibut is not restrirted tol medical, clinical administrative supporL facilitie5 and catering, the
management team, HI communications, Finance and IT.
£0.86m was spent on fundraising activities12024.' £0.66ml. This exclude5 the fundraising Costs
ol retail activities totalling £1.68m 12024.. £1.05ml.
30

ARTHVR RANK HOSPICE CHARITY
TRUSTEES, REPORT
The chart below shows the proportion of expenditure within each area lincluding allocated support
costs).
Fundraisin8
Retail and
trading costs
Hosk)ice at Home
24%
13%
other
Patient & Family
support team
Education
Lymphoedema
2%
Livin8 Well service
3¥
an HESdson Centre
s%
In Patient
Unit
23%
Palliative Hub
Specialist
palliative care
team
Nurse led beds
Trading Company- Arthur Rank Hospice Limited
The Charity has a separate subsidiary trading company through which our trading activities are
managed which include the sales of new goods, verlue hire and sales in Ouf Bistro.
The consolidated accounts include income and expenditUTe generated by the trading company.
Our Education and Conference Centre provides a convenient meeting and conference venue which is
available to hire by businesses, charities, health and social care organisations and community groups.
Our Bistro prides itself on delivering a freshly prepared and home Cooked menu and providing a
friendly welcome in 1ts bright and airy space, where patients, visitors and colleagues can enjoy meeting
friends over lunch, or a coffee and cake.
Gross income from the trading company was £0.3m 12024.. £0.3ml. Expenditure was £0.3m 12024..
£0.2ml and a very small loss wa5 incurred 12023.. £0.1 m profitl This loss was due to significant staff
turnover and we are seeing irnprovements in the new financial year.
31

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Reserves policy and going ¢oncem
As a result c)f the increased demand for our service5, the Trustee5 are mindful of the Charity Commission
publications.. "Charity reserves
building resilience" ICC191 and 'Managing a charitys finances..
planning, mana9ing difficulties ènd insolvencl, ICCI 21.
The Charity need5 a level of free reseNe5 to continue with core services in the event of a reduction in
income or loss of lunding. Total free reserves of the Charity as at 31 March 2025 were £7.6m131 March
2024.. £6.Oml. Free resepJes cornprise those funds that are freely available to spend on any of the
Charitls purposes and is calculated as general funds plus the legacy reserve. They exclude restricted
funds and tangible fixed assets (Hospice fund) held for the Charity's use. The 2024/25 surplus has
contributed to a significant increase in reserve5.
According to Hospicè UK'S data, the average amount of free reserves held by adult hospices in the UK
equates to 8.8 months of expenditure. Hi5toriially, we have been well below this level, primarily as we
only became independent some len years ago. Our previous reserves policy had a target range of £2.5
to £S.Om. This was clearly not enough given the increase in our activities and expenditure as well as the
need for financial resilience during the current financially challenging time5. Accordingly, we have
revised the resetve5 policy such that the target range Is £5.Om £9.Om with an aim to reach the higher
level over the next ten years. Progress towards that aim has been much quicker than expected due to
the fortunate outcome of the last two financial years.
Included within the reserves policy is a designated Legacy Reserve. Due to the unpredictable and
IluctiIating nature of legacy income, Trustees have designated a legacy ￿serve to which legacies
received over and above the budget level may be allocated, to be drawn down in future years where
legacy income falls below the budgeted level This will help manage the peaks and troughs of funding
received via legacy rece1Pts. Such a reserve can also be assessed and managed al the frustees,
discretion should a Ser￿lce need present it5ell. As at 31 March 2025 the value of the designated Legacy
Reserve was £1,917k12024.' £661 kl.
Following the Charity Commi55ion's advice thal Charity trustees consider the p055ibility of an
unplanned closure, the Trustee5 view the possibility of unplanned closure as very unlikeSy. There is
always going to be significant demand lor high quality end of life care in CambTidgeshire. In a worst-
case situation, the Charity's balance sheet would provide sufficient resources io fund a solvent
liquidation.
Management has prepared detailed month-by-month budgets for the years ending 31 March 2026
and 31 March 2027. There are less detailed projections forthe following years. Despite the matter noted
as a post Balance Sheet evént in the financial statements, the Trustees are of the opinion that there is
no doubt about the ability of the Charity to continue as a going concern over the next years.
Accgrdirigly, the Trustèès are of the view that the Charity is a going concern.
Investment poll<y
In accordance with the Charity's constitution, the Trustees have the power lo invest in Such stocks,
sl)ares, investments and property as tliey see fit. The Trustees are miiidful of the recoii)mesid3tioii of
the Charity Commission with regard to the management of investments. The Charity has a formal
investment policy and strategy which has been approved by the Tru5tee5. The investment guidelines
relating to cash deposits were revised durin9 the year to increase the returns available during a period
of relatively high interest rates.
When we are able to invest fund5, no investment will knowingly be made directly in tobacco and related
products or in any other products which run counter to the ethical standards of the Charity.
32

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Risk management
A comprehensive risk register is maintained by the Senior Leadership Team and reviewed by the
Tnjstees on a quarterly basis.
During 2021, a significant review of our risk management framework took place further embedding
risk management within the strategic planning and fnanagement for the organisation and
incorporating the guidance within Charitie5 and risk management ICC261.
Following the review, the risks have been spllt into Strategic and operational risks. Strategic risks are
allocated to the relevant sub-committees of Finance and General Purposes, Income Generation and
Clinical Governance and reported on quarterly at each full Trustee Board meeting.
Operational risks are managed by the Senior Leadership Toam and those idèntified as high risk are
reportèd at each meeting of the full Trustèe Board.
For each specilic risk the register describes the risk and assesses thè level of risL the likelihood of it
happening and the potential impact. The register also includes proposed mitigation foi each risk and
Trustee appetite for each risk. The risks are Scored both pre and p05t mitigation on the likelihood and
impact of the risk.
Our most significant risks and mitigating actions are set oul in the following table..
Income Iboth NHS
and fundraising) does
not offer ARHC
financial stability
Budget5 linked to planning and objectives
Trustee monitoring of timely financial reporting
Proper costing procedures for service delivery
Diversity of income streams
Regular review of resetrves
Income Generation strategy including investment in team
Appropriate authorisation processes in place for new
investments and Initiatives
Continued dialogue and negDtiation with NHS
commissioners
Scenario planning to identify how Service costs could be
reduced should income be insufficieni
The charity is not able
to meet the changing
needs of patients and
their families
Highly qualified and skilled workforce
Highly skilled and experienced Trustee Board and SLT
Proactive engagement in relevant system decision making
bodies
Seek feedback from system partners on effectiveness of our
contribution
Ongoing dialogue with commissioners to ensure timely
e5c8lation a5 required
Good engagement with Hospice UK and NHS England so
aware of national directives and trends
ARHC Open Days and active social media presence
Listening to patients & loved ones, engaging at strategic
level ie throLJgh PEOLC Programme Board and with eg HUK
Escalation lo IC6
lÈmèntation of RUN-PC tool
33

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Thè charity is a victim of
a cyber attack
Data security and awarene55 training for all staff
Regular Phishing training
IT outsourced to an ISO 27001 accredited company
Regulaf reviews of system5 and security with and by IT
support provider
Service5 backed up daily
Information asset register maintained
SLJPPOrt package with website provider
Following penetration testing, password security has been
improved and MFA has been introduced
BCP identifies actions to be taken in emergencies leg Systmone
going downl
BCP table top planning 5ession5 Wlth stslf
Beyond ihe specific mitigation Strategies for each risk, the Trustees take the strategic view that the
overarching risk mitigation strategy is to ensure that the Charity is well led by its Senior Leadership
Team, supeNised and supported by the Board of Trustees.

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Structure, governance and management
Constitution
The Charity is a charitable company limited by guarantee. The company was originally incorporated
under Articles of Association on 25 November 2009. New Articles of Association were adopted on 6
June 2016 and amended on 31 March 2022. The company is a registered charity. number 1133354 The
members of the company are the Trustees named below. In the event of the company being wound
up. the liability of Trustees and members in respect of the guarantee is limited to £1 O each.
The Charity previously operated as an unincorporated charity which was founded in 1981 and
established by Trust Deed in 1982. With efFect from 1 February 2010, the assets of the unincorporated
charity, renamed Arthur Rank House Hospice Charity, registered charity number 1133354-1 Iformedy
number 2833531. were transferred to the charitable corripany. Under a Uniting Order dated 29 April
2010, Arthur Rank House H05pice Charity is now treated as part of Arthur Rank H05pice Chaiity.
The TrLJStees who served during the year are shown on page 33.
Biographical details of all Trustees are included on our website at We extend our gratitude
to all of our Trustees.
Appointment of Trustee5
The Charity ha5 appropriate policies and procedures in place for the recruitmenL appointment and
training of new Trustees. In accordance with Charity Commission recommendations, the Charity 15
aware of the importance ol a diverse range of skills, background and experience among Trustees to
ensure good governance. Thè usual approach to recruitment IS to advert15e but where specific skills or
knowledge are required to strengthen the board's expertise, the Charity will seek otjt people with those
skills and ask them to apply. These candidates are then interviewed and considered in the normal way,
Trustees are usually appointed for an initial period of three years which may, subject to satisfactory
performance, be renewed for up to two further term5 of three years each. A Trustee would not normally
se￿e for more than nine years but can be invited to seNe lor an additional three-year terrn at the
request of the Trustees.
The induction and training of new Trustees
New Trustees are provided with an induction pack which includes the Charity's constitution, accounts
and annual reports together with Charity Commission publications relating to the role of a trustee and
material from the Hospice UK induction pack. They are encouraged to attend the Palliative Care
Overview course TLJn at Arthur Rank H05pice. which cover5..
the background and history of the hospice movement and palliative care,.
the working arrangements between the Charity and the NHS,.
clinical aspects of the care at th@ Hospice," and
strategy, expenditure, income generation and other detailed information about the Charity
Trustees are also invited to observè service delivery wherè appropriate and feasible.
35

ARTHUR RANK HOSPICE CHARITY
TRUSTEES, REPORT
Remuneration poli
The key management personnel of the Charity and the group comprise the Trustees and the senior
leadership team, being the CEO, Clinical Services Dir￿tOr/Deputy CEO, Finance Director, Medical
Director, Communications & Income Genération Dirertor and People & OperatlOn5 Diredor.
The Medical Director transferred in from the NH5 in August 2015 and continues to be paid in
accordance with the NHS salary framework. Her role is assigned to individual NHS salary bands subject
to satisfactory performance, rhe Medical Director receives annual increments on the anniversary of her
appointment ijntil she reaches the top of her band. Salarie5 of other key management personnel are
reviewed annually by Trustees, taking into account salaries paid for comparable roles in similar
organisation5. There are third-party salary 5uroey5 of remuneration in the hospice sector and charities
more generally which provide helpfvl input to thi5 proce55. Where Senior employee5 take on significant
new responsibilities during the year, salaries are adjusted accordingly.
Trustees se￿@ pio bono and voluntarily.
A Remuneration and Nomination Committee is in place to provide focus, oversight and expertise on
these matters, given the Charitys incre35ed workforce FKJSt-independence.
Oryanisatipnal structure and de¢lsion making
The Trustees set the strategic agenda and general policy of the Charity. The day-to-day affair5 of the
Charity are managed by the CEO who reports to the chair of Trustees. The CEO presents comprehensive
reports to the TrLJStees at Board mèetings, which are held at least quarteily, In addition, the CEO
provide5 lortiiightly briefi1i9 updates to the Trustees.
Within the organisation, there are also a number of sub-committees. which are set up to review each
aspect of governance rnore detail. Each sub-committee is made up of Trustees and SLJPPOrted by
members of the Senior Leadership Team. Each comrnittee reports back to the Board of Trustees.
The structure and membership of these formal committees during the year was detailed below-.
Clinical Govemanc?:
Dr Catherine Bennett
Julia Curtis
DrArnold Fertig
Mark Kingstone
Finance and G8n•ral Purpos•s Committee..
Neil Tween (Chairl
Mark Kingstone
Sonali Kumarakulasinghe
Rob Negus lappoinled 26th June 20251
Nicola Scrivings
Colin Shemood (resigned 11 th Augijst 20251
36

ARTHUR RANK HOSPICE CHARITY
TRUSTEES. REPORT
Remuneration and Nominations:
Julia Curtis
Antoinette Jackson
Sonali Kumarakulasinghe (Chairl
Mehrunisha Suleman (resigned 13th June 20241
Income Generation Committee:
Carolan Davidge (Chairl
Arnold Fertig
Antoinette Jackson
Meghan Mathieson Iresigned 28, April 20251
Peter Northmore (Director of Trading Company)
Eduardo Prato lappointed 26th June 20251
Andy Rigby (appointed 26, lune 20251
Colin Sherwood (resigned 11th August 20251
Mehrunisha Suleman (resigned 13th lune 20241
Trading Company Board:
Carolan Davidge Ichairl
Sharon Allen OBE ICEOI
Antoinette Jackson ITru5teel
Peter Northmore IDire(tor ofTrading Company)
John Bishop (Director of Finance)
There is also a formal scheme of delegation in place which set5 Out roles, responsibilities and decision-
making thresholds.
37

ARTHUR RANK HOSPIC£ CHARITY
TRUSTEES, REPORT
Trustees, responsibilities statement
The Trustees (who are also director5 of Arthur Rank H05pice Charity for the purposes of company lawl
are responsible for preparing the Tru5tees' Report and the financial statement5 in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial period. Undèr
Company law, the Trustees must not approve the financial statements unless they are satisfied that they
give a true and fair view of the state of affaiT5 of the charitable company and the group and of the
incoming resources and application of resources, including the income and expendilure. of the
charitable group for that period. In preparing these linancial statements the Trustees are required to..
select suitable accounting policies and then apply them consistently,.
observe the methods and principles in the Chaiities SORP.
make judgments and accounting estimates that are reasonable and prLJdent',
prepare the financial statements on a going-concern basis unless it is inappropriate to
presume that the charitable group will continue in operation.
The Trustees are responsible for keeping adequate accounting records that ale sufficient to show and
explain the charitable company and the group'5 transactions and disclose with reasonable accuracy at
any time the financial position of the charitsble group and enable them to ensure that the financial
statement5 comply with the Companies Act 2006, They are also responsible for safeguarding the assets
of the charitable COTnpèny and the group and hence for taking reasonable Steps for the prevention and
detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and linancial
information included on the charitable group's website. Legislation in the United Kingdom governing
the preparation and dissemination of financial statements may differ Irom legislation in other
jurisdictions.
Provision of information to auditors
So far as each of the Trustees is aware at the time the report is approved..
there is no relevant audit information of which the charitsble company and the group's
auditors are unaware, and
the Trustee5 have taken all Steps that they ought to have taken to make themselves aware of
any relevant audit information and to establish that the auditors are aware of that
information.
This feport, including the strategic report, was approved by the Trustees on 4th December 2025 and is
signed on their behalf by..
A. Jackson - Chair of Trustees
38

ARTHUR RANK HOSPICE CHARITY
REFERENCE AND ADMINISTRATIVE D￿AlL
Reference and Administrative Details of the Chari
its Trustee5 and Advisers
Trustees
Antoinette Jackson
Dr Catherine Bennett
Julia CurtLS
Carolan Davidge
Dr Amold Fertig
Mark Kingstone
Sonali Kumarakulasinghe
Meghan Mathieson (resigned 28 April 20251
Rob Negus (appointed 26th June 20251
Eduardo Prato (appointed 26th June 20251
Andy Rigby lappointed 26th June 20251
Nicola Scrivings
Colin Sherwood Iresigned 11th August 2025)
Dr Mehrunisha Suleman (resigned 13th June 20241
Neil Tween
Presldent
Lady Chadwyck-Healey
Patrons
Baroness Cohen of Pimlico
Sir Derek jacobi C8E
Lady Marshall
HM Lord-Lieutenant of Cambridgeshire Mrs Julie Spence OBE
QPM Mrs Belinda Sutton DL
Dr Nigel Williams MB. Ch.B., MRCGP. DCH.
Ambassad*￿¥
Robert Barnes
Les Bunker
Judith Chisholm
Jenny Cole
Stuart Evans
Rosemary Hall
Stephen Hall
lan Kydd
Mike Mccall
Jennifer Mulluck5
Diana PetchÈll
Sheila Pierre
Eduardo Prato
John Short
39

ARTHUR RANK HOSPICE CHARITY
REFERENCE AND ADMINISTRATIVE DETAIL
Senior Leadership Team
Sharon Allen OBE, Chief Executive Officer
John Bishop, Finance & IT Director
Gernma Manning, People & Operation5 Director
Dr Lorraine Petersen, Medical Director
Sara Robins, Clinical Services Dirertor/Deputy CEO
jodie Vaughan, Communication5 and Income Generation Director
Company registered number
07086155
Charity registered numbèr
1133354
RegistsrÈd offic•
Cherry Hinton Road, Shelford Bottom, Cambridge, CB22 3F8
Company Secretsry
John Bishop
Independent audltors
Price Bailey LLP, Tennyson House, Cambridge Busine55 ParK Cambridge, CB4 OWZ
Website address
arhc.org.uk
40

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATED AND CHARITY BALANCE SHEET
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF ARTHUR RANK
HOSPICE CHARITY
OPINION
We have audited the financial statements of Arthur Rank H05pice Charity Ithe 'parent charitsble
company) and its subsidiaries Ithe 'group'l for the year ended 31 March 2025 which comprise the
Consolidated statement of f1nancial activities. the Consolidated balance sheeL the Charity balance
shee( the Consolidated statement of cash flows and the related notes, including a summary of
significant accounting policies. The financial reporting framework that has been applied in their
preparation is applicable law and United Kingdom Accounting Stsndards, including Financial Reporting
Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, (United
Kingdom Generally Acceptèd Accounting Practice).
In our opinion the financial statements=
give a true and fair view of the state of the Group's and of the parent charitable Companls affairs as
at 31 March 2025 and of the Group's incoming resources and application of resources, including its
income and expenditure for the year then end&.
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting
Practice,. and
have been prepared in accordance with the requirements of the Companies Act 2006.
BASIS FOR OPINION
We conducted our audit in accordance wrth Intemational Standards on Auditing (UK) IISAS IUKII and
applicable law. Our resF>onsibilities under those 5tandard5 are further described in the Auditors.
responsibilities for the audit of the financial 5tstements section of our reporL We are independent of
the Group in accordance with the ethical requirements that are relevant to our audit of the financial
statements in the United Kingdom. including the Financial Reporting Council's Ethical Standard, and
we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe
that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our
opinion.
CONCLUSIONS RELATING TO GOING CONCERN
In auditing the financial ststements. we have concluded that the Trustees. use of the going concern
basis of accounting in the preparation of the finanoal statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to
events or conditions that individually or collectively. may cast significant doubt on the Group's or the
parent charitsble company's ability to continue as a going concern for a period of at least twelve
months from when the financial ststements ale authori5ed for issue.
Our respon5ibilitie5 and the responsibilities of the Trustees with respect to going concern are
described in the relevant sections of this report
41

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATED AND CHARITY BALANCE SHEEY
OTHER INFORMATION
The other information comprises the information included in the Annual report other than the financial
Statements and our Auditors, report thereon. The TIustÉes are responsible for the other information
contained within the Annual report. Our opinion on the financial statements does not cover the other
information and, except to the extent othetwise explicitly stated in our reporL we do not express any
lorm of assurance conclusion thereon. Our responsibility is to lead the other information and, in doing
so, consider whether the other information is materially inconsistent with the financial 5tatemen15 or
our knowledge obtained in the course of the audiL or otherwise appears to be materially misstated. If
we identify such materia1 inconsistencies or apparent material misstatements, we are required to
determine whether this gives rise to a material misstatement in the financial statements thernselve5.
If, based on the work we have performed, we conclude that there is a matèrial misststement of this
other informabon, we are required to report that fact.
We have nothing to report in this regard.
OPINION ON OTHER MATTERS PRESCRIBED BYTHE COMPANIES ACT 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the Trustees. Annual Report, incorporating the Strategic Report and the
Diiectoi"s' Report for the linancial year for which the financial statements are prepared is ¢unsisl¢nt
with the financial statements.
the Strategic Report and the Director5, Report have been prepared in accordance with applicable legal
requirements.
MArrERS ON WHICH WE ARE REQUIRED ro REPORT BY EXCEPTION
In the light of our knowledge and understanding of the group and parent charitable company and its
environment obtained in the course of the audit, we have not identified material misstatements in the
Strategic Rèport and the Directors. Report.
We have nothing to feport in respect of the following matters in relation to which Companies Act 2006
requires us to report to you if, in our opinion..
adequate accounting record5 have not been kept by the parent charitable company, or returns
adequate for our audit have not been received from branches not V151ted by us,. or
the parent chantable company's financial statements are not in agreement with the accounting records
and returns,. or
certain disclosures of Trustees. remvneration specified by law are not made", or
we have not received all the information and explanation5 we require for our audit.
42

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATED AND CHARITY 8ALANCE SHEET
RESPONSIBILITIES OF TRUSTEES
As explained more fully in the Trustees, responsibilities statement, the Trustèès (who arè also the
directors of the charitable company for the purpose5 of company lawl are responsible for the
preparation of thè financial statements and for being 5at15fied that they givè a true and fair view, and
for such internal control as the Trustees determine is necessary to enable the pieparation of financial
statements that are free from material misstatemenL whether due to fraud or error.
In preparing the financial Statements, the Trustees are responsible for assessing the Group's and the
parent charitable company's ability to continue as a going concern. disclosing, as applicable, matters
related to going concern and using the going concern basis of accounting unless the Trustees either
intend to liquidate the Group or the parent charitable company or to cease operations, or have no
realistic alternative but to do 50.
AUDITORS. RESPONSIBILITIES FOR THE AUDif OF THE FINANCIAL STATEMENTS
Wé have been appointed auditor under the Companies Act 2006 and report in accordance with this
Act.
Our objectives are to obtain reasonable assurance about whether the financial 5tstements as a whole
are free from material misstatement, whether due lo fraud or error, and to issue an Auditors. report
that include5 our opinion. Re350nable assurance is a high level of assurance, but is not a guarantee
that an audii conducted in accordance with ISAS IUKI will always detecl 8 material mi55tstemeiit wlieii
it exists. Misstatement5 can arise from fraud or error and are considered material if, individually or in
the aggregate, they could reasonably be experted to influence the economic decisions of users taken
on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design
procèdures in line with our responsibilities, OLJtlined above, to detect material misstatements in respect
of irregularities, including fraud. The extent to which our procedures are capable of detecting
irregularities, including fraud is detailed below..
We gained an understanding of the legal and regulatory framework applicable to the charitable
company and how it operates and considered the risk of the group and the parent charitable company
not complying with the applicable laws and regulations including fraud in particular those that could
have a material impact on the financial statements. Th15 included those regulations directly related to
the financial statements. In relation to the group and the parent charitable company this inclLJd@d
employment law, financial reporting and health & safety.
The risks were discussed with the audit team and we Temained alert to any indications ol non-
comp11ance throughout the audit. We carried out specific procedures to address the risks identified
these included the following..
We reviewed systems ancl procedures to identify potential areas of management override risk In
particular, we agreed the financial statements to underlying records and we carried out testing of
journal entrie5 and other adjustments for appropriatene55.
We reviewed accounting policie5 for evidence of management bias and ensured that the accounting
policies were correctly applied to the financial statements.
We review￿ minutes of Trustee Board meetings ond agreed the financial statement disclosures to
underlying supporting documentation.
43

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11 December 2025

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATED AND CHARITY BALANCE SHEET
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITES (INCORPORATING AN
INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025
Unrestrirted Rostrirted
funds
funds
2025
2025
Totsl
fund5
2025
Total
funds
2rJ24
Nots
INCOME FROM:
Donations and legacie5
Charitable activities
3.303. 172
366.475
3.669.647
2.946,954
8.096,467
235,458
8.331.925
8,180,528
oiher Trading aitivities
Investments
2.132.413
4.583
2.136.996
1.792,366
249.362
249.362
140,903
TOTAL INCOME
13,781.414
606,516
14,387,930
13,060,751
EXPENDITURE ON..
Raising funds
Cliaritable activities
12.446.220}
193.4081 (2.539.628)
11,705,545)
(9,886.674) {353.6341 {10.240.3081 110.249,5881
10
TOTAL EXPENDITURE
{12.332.8941 (447.0421 {12.779.936) 111,955.1331
NET INCOME
1.448.520
272.469
159.474
1.607.994
1,105.618
Transfer betweeii fund5
22
{272.469}
NET MOVEM£NT IN FUNDS
1.720.989
{112.995}
1,607.994
1,105,618
RECONCILIATION OF FUNDS
Total fLJnds brought forward
Net moveinent iii funds
11.734.291
792.635
12.526.926
11,421.308
1.720.989
{112.995)
1,607.994
1,105,618
TOTAL FUNDS CARRIED FORWARD
13.455.280
679.640
14,134,920
12,526,926
The Consolidated statement ol financial activitie5 Includes all gains and losses recogiiised in the year.
The notes on pages 48 70 forni part of these finaniial statements.
45

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATEO AND CHARITY BALANCE SHEET
CONSOLIDATED AND CHARITY BALANCE SHEET AS AT 31 MARCH 2025
COMPANY NUMBER: 07086155
GROUP
2025
CHARITY
Note
2024
2024
FIXEO ASSETS
Tangible 355ets
Investments
75
16
8.504,962
8,648,360
1504962
10.000
8.514,962
8,648,360
10.000
8,658,360
8,504.962
8.648.860
CURRENT ASSETS
Stoc
Debtors
Investments
17
20.321
2.573. 133
1,045,1)00
17,876
1,60),526
705,000
1889.797
1,045,000
5,620,837
9,555,634
1.634.535
705,000
19
Cash dt bar)k and in lidnd
5,990,929
5,3)E 198
5,235,163
9.629,383
7,6i4.2G'C.
7,574,b98
CURRENT LIABILITIES
Creditors due within one year
20
11.359,4251
1975.6341
{1.324,0891
1940,2601
NET CURRENT ASSETS
8.269.958
6,678,Sb6
8.231,545
6,634.4311
TOTAL ASS￿$ LESS CURRENT
LtABILIYIES
16.774.920
15,326 926
16.746,507
15,292,798
Creditors.. due after one year
21
l2.640.0c￿7l 12 800.OOOj
{2.640.1)001
2.800.000)
TOTAL NET ASSETS
14,134.920
14. 106.507
CHARITY FVNOS
Resti-icted funds
22
679.640
792,635
679,640
792.635
Unre5tricled fund5
22
13,455,280
11.734.291
13.426,867
11,700.163
TOTAL FUNDS
14.134,920
12.52b.926
14 106, 507
12,492.798
The Charity's net rnovement in funds lor the year wa5 £1.607.99412024 - £1.105:6181.
The Tru5tee5 acknowledge their ie5Pf)Tisibilities for cotnplying with the requirements ol the Act with respect
to accountino records and preparation of financial statp.me.nts. The financial Statements were approved and
authorised lor issiie by the frustees 3nd signed. on tlieir behalf by..
Antoinette Jackson, Chair of Trustees
Daté." 04 Decernbei 2025
The note5 on pages 48 to 70 form part of these financial sratement-
46

ARTHUR RANK HOSPICE CHARITY
CONSOLIDATED STATEMENT OF CASHFLOW
CONSOLIDATED STATEMENT OF CASHFLOW
FOR THE YEAR ENDED 31 MARCH 2025
2024
Note
CASH FLOWS FROM OPEIiATING ACTIVITIES
Net cash used in operating activities
25
1,486,476
847,345
CASH FLOWS FROM INVESTING AcfiviTIES
Purchase of tangible fixed assets
Salp nl tangible fixed ass@ts
Movemei)t in short term cash deposits
{327,3461
1142,3741
300
1280,0171
1339.9991
NET CASH USED IN INVESTING A￿1VITIEs
1661.3451
1422,0911
Repaymeiits of borrowings
1160.0001
1161,4451
NET CASH USED IN FINANCING AcfiviTIES
1160.000)
161.4451
CHANGE IN CASH AND CASH EQUIVALENTS IN THE YEAR
665,131
263,809
Casli and cash eqLJivalents at the beginning of the yeai
5.325.798
5.061.989
CASH ANO CASH EQUIVALENT5 AT THE END OF THE YEAR
26
5,990.929
5,325,798
47

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025
1. ACCOUNTING POLICIES
1.1 BASIS OF PREPARATION OF FINANCIAL STATEMENTS
Thè financial statemenlb have boeii prepared In a co*dance with the Charities SORP IFRS 1021
Accountsng and Reporting by Charities.. Staternent of Recommeiided Prartire applicable to charities
preparing iheir accoui)ts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland ,:FRS 1021 (Second EditlDn
Octobei" 20191 th.è Financial Reporting standard
applicable In the UK and Republic ol Ireland jFRS 101.13nd the CoTnpanies Art 2006.
Arthur Rank Hospice Charity meet5 the delinition of a public benetit entity under FRS 102. Assets an.d
liabilities a￿ initially recogn15ed at historical colt or transaction valLie unless otherwise stated in the
relevant accountivg policy. The Coiisolidated >tatement of financial a£tivitie5 1 50FAJ and Con501idated
balance sheet consolidate thè financial statemeiits of the Chbiity and its subsidiary undertakirig. The
results of tlie subsidiary are coiisolidated on a line by line basi5. The company has taken advantage ol
the exemption allowed under section 408 01 tlie Companies Act 2006 and has not preseiited its own
Statement of financial activities in thèse financial 5ta*emenls.
1.2 GOING CONCERN
Alter Ihe end ol the 2024125 financial ye.ar, Cambridge Universtty Hospita15 informed the charity that
they ivould not be renewing the Nurse Led Beds contract from Isi April 2076. In 2025126, tlie contfact
will generate income of £829k Whilst it ha5 a mii)imal Impact on oiir surplusldeficit, the Trustees are
considep.ng how tl)ese beds will bp funded In the future. They are comfoftablp that the cost can be
al)soi'bed froii) exl5liii￿ clidrity luiids wliilst a SLijliiinabl& Iilan loi. rhe lulLirE is Lor151do'ied ovei tl)
coming months. Howèvér, thi5 will result in a reduitioii In the nuinber of bed5 available if alternative
funding cannot be found.
In addition to the above, the trusrèes have rek'iewed the finaniial position ol the group and have
rea50n£ble expectation that the group has adequate resources to contiiiue Ill operational existencè for
the foi"e5@eab1e future. Accordingly. the financial sratement4 continue to be prepared or) the going
concei n bas15.
7.3 FUND ACCOUNTING
General furids are iJi)restricted funds which are available lor use at the disctetion of the Trustees in
furtherance of the general objective5 of rhe 9roup and which have not been designated for orher
purposes.
De51gnated ftjnds comprise unre5tiicted funds that have been set aside by the Tnjstees lor particular
purposes. Tlie aim and use of each designated fund Is set out in the ngtes lo the financial 5tatemeniS
Restricted fund5 ale fund5 wliich ère to be used in accordaiice h¥ith specific restrictions irTiposed by
donors or which havè beèn raised by the oroup for partlCLS13r ptJrpose5. The costs ol raising and
adrninistering suih fLinds ale charged against the specitic fund. The airli and use Df each restritted fund
is set out in the notes tD the finan£ial state￿]￿)ntS
Inveytment 11)coine, gains and losses are allocated to the appropriate fund.
1.4 INCOME
All Income 15 recognised once the company has entitlement to the incorrie. It is probable that rh? Income
will K)e recèived, and the a4llOUFIt of iricome receivable ian be measured reliably.
For legacies, entitlement 15 taken a5 the earlier of the date on which either. the coinpany is aware that
probate has been granted, rhe e5rate has been fin6li5ed and notifir.3tion has been made by the
e%ecutorls1 to ihe TrLJSt ihat a distiibution will be made, 01 when a disiribution is Feceived from the
est,Ite. Receipt of a legacy. in whole or in part, 15 oT)ly considered probable when the arrount cari be
48

ARTHUR RANK HOSPICE CHARrrY
NOTES TO THE FINANCIAL STATEMENTS
measured reliabty, and the company has been notified of the executorfs intention to make a distribution.
Where legacies have been notified to the company, or the COFnpany is aware of the granting of probate,
and the criteria for income recognition have not been met then the legacy is treated as a contingent
asset and disclosed if material.
Donated Services or facilities a￿ recognised when the company has control over the item, any conditions
associated with the donated item have been met the receipt of economic benefit from the use of the
company of the item is probable and that economFc benefit can be measured reliably. In accordance
with the Charities SORP IFRS 1021. the general time given by volunteers is not recognised. On receipt
donated profe55ional 5eTvices and donated fa£slities are recognised on the ba515 of the value of the gift
to the company which is the amount the company would have been willing to pay io obtain services or
facilities of equivalent economic benefit on the open markeL a corresponding amount IS then recognised
in expenditure in the period of receipt
Donations are recognised as income on receipt unless there is eatlier evidence of entitlement. and the
amount can be measured reliabty. Income tax recoverable in relation to donations received vnder Gift
Aid or deeds of covenant is recognised at the time of the donation. Donated goods for resale are
recognised once sold.
Interest on funds held on deposit is included when receivable and the amount can be measured reliably
by the group.. this is nomially upon notific*ion of the interest paid or payable by the Ban
Income from NHS contracts, govemment and other grant& whether capital grants oi revenue grants, are
recognised when the chartty has entitlement to the lunds, any performance conditions attached to the
grants have been meL it is probable that the income will be received, and the amount can be measured
reliably and is not deferred.
Lottery income is recognised in the period to whrch it relates, and events income 15 Tecogni5ed when the
event has occurred. Education income received for bespoke and programmed course5 is recognised in
the period that the teaching course takes place. Any amounts received at thefinancial yeaf end forfuture
courses is carried forward as deferred income in these accounts.
Income from retail Sales of new goods, venue hiTe income and c3teTing income for the year, are
recognisecl exclusive of Value Added Tax. Retail sales and catering sales are recognised immediately.
Venue hire income is recognised in full when the ￿eftt is held and any amounts received at the financial
year-end for venue hire in the following year is carried forward as deferred income in these accounts.
1.5 EXPENDITURE
Expenditure is ￿cogniSed oncè there is a legal or con51w(tive obligation to transfer economic benefit
to a third party, it 15 probable that a transfer of economic benefits will be required in settlement and the
amount of the obligation can be measured reliabty. All expenditure is accounted for on an accruals basis.
All expenses including support costs and govemance costs are allocated to the applicable expenditure
headbngs Support costs have been allocated between cost of raising funds and expenditure on
charitable activitie5 based on direci costs. Fundraising costs are those incurred in seeking voluntary
contributions and do not include the costs of disseminating information in support of the charitable
ctivities. Support costs are those costs ir)curred diTertly in support of expenditure on the objÈcts of the
company. Govemance costs comprise the costs involving the public accountability of the charity
(including atjdit costs) and costs in respect of compliance with regulation and good practice. Costs of
generating funds are costs incurred In attracting voluntary income. 3nd those incurred in trading
activities that raise funds.
Expenditure 1% classified by actiwty. The costs of each artimty are made up of the totsl of direct costs
and shared costs, including support costs involved in undertaking each activity. Direct Costs attributable
to a single activity ale allocated directly to that actNity. Shared costs which contribute to more than one
49

ARTHLIR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
activity and support costs which ale riot attiibiitab1e to a singl& actlV1D/ are apportioned between those
activities on a basig ctrnsistent with the use of resources Central staff costs are allocated on iho basis of
time spent. and depreciation charges allocated on the portion of the asset s use Expenditure on raising
funds includes all expenditure Incurred by the Groijp to raise funds for its Lboritable PLJrposes and
includes costs of all fundrèising activities events and non-charitable trading Expenditure on charitable
ctivities Is incurred on directly undertaking the acrivities ¥vhich turther the Group's objectives. as well
as any associated support costs. All expendilure is inclusive of ifrecoverable VAT.
1.6 TAXATION
The company is con5ideTed to pa$5 the tests set out in Paragraph I Schedule 6 of the Finance Act 2010
and therefore it nieets the def;"nition of a charitable company For UK corporation t3x purposes.
Accordingly. the company is potentially exempt from taxation In respect ol incoiT)e or capital gains
received withiii ialegories covÈred by Chapter 3 Part I l ol the Corporation Tay Act 201 O or Section 256
of thè Taxètiori ol Chargeable Gains Acr 1992. to the extent that such income or gains a￿ applied
exclusively to charitable purposes.
1.7 TANGIBLE FIXED A55ETS AND DEPRECIATION
Tangible fixed assèts costing £1,000 or more are capitalised and recognised when luture economic
bènefits are probable and the cost or value ol the asset can be me(Isured reliably Tangible fixed a55ets
are initially recognised ot cost. After recognition, undèr the cost model, taiigible fixed assets are
measured at cost less acr.umulated depreciat10n and any ac.ciimulated impairment 105ses. All costs
incurred to bring a tangible fixed asset into its intendèd working coiidilion should be included In the
easurement of cost.
At each reporting date tlie Loinpany assesses whèther there Is aliy IndiidtiL)ii of impairmenL If SLJch
Indication exists. the recoverable amouiit ol the asset is determined to be the ￿..Igher of Its Idir value less
costs to sell and its value in use. An impairment loss is recognised where the tarrying amount exceeds
the recoverable atnoont.
Depreciation is charged so as to allocate the tosl of tangible fixed assets less their re51dual value over
their estiiyiated useful lives, using the straight-line method.
Depreciation is provided on the following bases".
Freehald property
Leasehold land
Fixtures, fittings. equipment & artwork
2 200A straight line
1% straight line
-10 - 33°A straigit line
1.8 INVESTMENTS
Fiked asset Investments are a form of finaiicial instrvment and are initially recognised at their transaction
cost and subsequently Ire3SLJred at fair value at the Balarice sheet date, unless the value cannot be
measured reliably In which case it Is rp.e3siired at C05t less impairment. Investmerit g8in$ and losses.
whether realised oi. unrealised, are coinbined and presented as 'tsains/lL055èsI on Iiivestment5' in the
Con501idated statement of financial a"tivities. Investments in Subsidiaries are valued at cost less provision
for impairment.
1.9 STOCKS
Stocks comprise rètail stock and are stated al the lower of cost and net realisable value, being the
estimated selling piice less costs to complete and sell Cost Is based oll thè cost ol purchase on an
averagè ccist basis. At each balance slieet date, stocks are a55e55ed lor iinpairment 11 stock is impaired,
the carrying ainount is rediiced to "'ts selling price less costs to complete and sell. The impairment loss
is recognised immediately in profit or loss.
50

ARTHUR RANK HOSPICE CHARrrY
NOTES TO THE FINANCIAL STATEMENTS
1.10 DEBTORS
Trade and other debtors are recognised at the settlèment afflount aftèr any trade discount offered.
Prepayments are valued at the amount prepaid net of any trade discounts due.
1.11 CASH AT BANK AND IN HAND
Cash at bank and in hand include5 cash and short term highty liquid investments with a short maturity
of three month5 or less from the date of acquisition or opening of the deposit or similar accounL
1.12 LIABILITIES AND PROVISIONS
Lièbilities are recognised when there is an obligation at the BalarKe Sheet date as a result of a past event,
it is probable that a transfer of economic benefit will be required in settlement and the amount of the
settlement can be estimated reliably. Liabilities are recognised at the moment that the company
anticipates it will pay to settle the debt or the amount it has recewed a5 advanced payments for the
goods or services it must provide.
Provisions are measured at the best estimate of the amounts required to settle the obligation. Where
the effect of the time value of money is material. the provision 15 based on the present value of those
amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The
unwinding of the discount is re(ognised in the Consolidated statement of financial activities as a finance
cost.
1.13 FINANCIAL INSTRUMENTS
The group only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are initially recognised at transaction value and subsequently
rneasuTed at their settlement value with the exception of bank loans which are subsequently measured
at amort15ed cost using the effective interest method.
1.14 OPERATING LEASES
Rentals paid under operating leases arè charged to the Consolidated statement of financial artivities on
a straight-line basis over the lease term.
1.15 PENSIONS
The group operates a defined contribution pension scheme and the pension charge represents the
amounts pèyable by the group to the fund In respect of the year. The charity a150 Contributes to the NHS
defined benefit scheme for members of staff who transferred to it with NHS pension scheme
membership. It is not possible to identjfy the chariws share of assets in this scheme and therefore
contributions are accounted for 0$ if they were made to a defined contribution scheme.
2. CRITICAL ACCOUNTING ESTIMATES AND AREAS OF JUDGEMENT
E5timate5 and judgements are continually evaluated and are based on historical experience and other
factors, including expectations of future events that are believed to be reasonable under the
circumstances.
Critical accounting estimates and assumptions:
The company makes estimates and assumptions conceming the future. The resulting accounting
estimate5 ènd a$5UmPtion5 will, by delinition, seldom equal the related actual results. The estimatos and
assumptions that have a significant iisk of causing a material adjustment to the carrying arnounts of
assets and liabilities within the nert financial year are discussed below.
Accrued legacy income,. there is inherent uncertainty in the PTobatevaluation of estates due to the nature
of underlying assets and liabilities, the time that may lapse between probate and closure, and other
contingencies that attend the estate. Cases are reviewed on a case-by-case basis at least annually, and
updated when 3ny new information is iecesved_
Depreciation of hospice,. the various components of the hospice have been identified from the
Component Replacement Report prowded by Faithful Gould. This report wa5 produced at5tye

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
coii}rreiicement of the project ai)d as such final costs exceed those ihat the conipDnent depreciation
wa5 calculated on. The additional costs have been pio-rated aiross the various de0￿CiatiOn rates
accordance with the percentage values. The trustee5 have reviewed the depr.eciation rates and charge
in the year and are satisfied on the basi5 the estimate is calculated.
Critiul areas of judgement:
The Trustees du not consider that there are any crttical areas of judgemènt applied in the preparation of
these financial 5tatement5.
3. INCOME FROM DONATIONS, LEGACIES AND GRANTS
Unrestricted
lunds
2025
Restricted
funds
2025
Total
funds
2025
Total
funds
2024
Oonalioi)s
1.223,532
1,922.410
157.230
113.197
83.673
169.605
1.336.729
2,006.083
326,835
1,532,066
1,083.646
331.242
Legacie5
Grants
3,303.172
366.475
3,669.647
2.946,954
Total 2024
2,633,289
313,66)
2,946,954
Included in donations Is £16,241 01 gifts in kind12024.. £48.8601
4. INCOME FROM CHARITABLE ACTIVITIES
Unrestrirted
funds
2025
Restricted
funds
2025
Total
funds
2025
Tolal
fijnds
2024
ICB Contract
7,096,547
806,909
68.475
24,411
100.125
7.096.547
806,909
6,830,170
776,621
Nurse led beds contract
Otl)er statutory
Education
235.458
303.933
24.411
100,125
448,9q6
14,701
1 l D,040
Other
8.096,467
235.458
8.331.925
8,180,528
Tolal 2024
8,048,544
131,gU4
IJ. 180,528
52

ARTHUR RANK HOSPICE CHARITV
NOTES TO THE FINANCIAL STATEMENTS
5. INCOME FROM FUNL)RAISING AND TRADING ACTIVITIES
Unre5trirted
Restricted
Total
Totsl
lunds
funds
funds
funds
2025
2025
2025
?024
Shop and Trading
Events and fundraising
Lollery income
Other
1.428.784
1.428.784
1.193,OQO
411.296
411,296
363.992
249,065
43.268
249.065
202,255
4.583
47.851
33.119
2.132.413
4.583
2.136,996
1.79?.,366
Total 2024
1.782,717
9,649
1,792.366
6. INVESTMENT INCOME
Unrestrirted Restrided
Total
Totsl
funds
funds
nds
fijnds
2025
2025
2025
Interest
249.362
249.362
140,903
Total 2024
140,903
140,903
7. ANALYSIS OF EXPENDrruRE BY ACTIVITY
Diwe<t
Support
costs
Total
fund5
2025
Totsl
rKIs
2Q24
costs
2025
Note 11
Note9&10
Fundraising. Retail and Ti'ading
Hospice care services
2.041700
7.940,606
496.928
2.299,702
2.539,628
10,240.308
1.705.545
10,249,588
9,983,306
2.796,630
12,779.936
Total 2024
9,462,080
2.493.OJ3
l T.955,133
53

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
8. ANALYSIS OF EXPENDITiIRE BY TYPE
Charitsble
FundTaising
direct costs dSrect ¢osts
2025
2025
Notè 10
Noie 9
Support
costs
Totsl
lunds
2025
Total
funds
2024
2025
Note 11
Staff costs
fi37&5(41
56.822
1.162,409
1.452.451
8.993.360
8,700,738
Lèases and rent
187,533
244,355
190.307
Loan financing costs
Depreciation
Other
95.859
95.859
464,743
101,429
311,386
61.296
1.443.9B8
34.492
658,266
368.955
879.365
2.981.619
2,651,273
7.940.606
Z.042,700
2.796,630
12.779.916
11955 133
Total 2024
8.063,314
1.398,766
2.493,053
11.955,ia3
9. FUNDRAISING, RETAIL AND TRADING COSTS
Dtre<t
Support
costs
Total
funds
2025
Tot31
funds
2U24
Costs
2025
2025
Community fundraising cost5
Event5 and Chhlleiige>
Fundrèising costs
Corpuiate
Legacies
In Memory
Trusts
55.401
13.4n
68,878
203.821
58,068
144,991
163.940
39.881
75,437
13,473
310,093
55.384
60,294
29.681
385.530
68.857
74.962
3fi902
279,461
53,966
66,102
33,2.Rl
20 8ty6
14668
7.221
20.376
1.347,531
4,957
327.814
25.333
Retsil
1.675.345
1,048,854
2.￿2.7
496.928
2,539,628
1.70S,i43
Totèl 2024
13G8.766
0tr,779
1 7US.545
IF) tlie y¥&i ￿lIded 31 Marili 2025, £93.40812024-. £2>,OJO! of exyeFidilui e 01) iuiidraiii119, retail and
trading wa5 attributable to restricted fvnds arid £2,446,2?.0120?.4. £1.680,5151 to unre5trictod lund5.

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
10. ANALYSIS OF EXPENDITURE ON CHARITABLE ACTIVITES
Dirert
Support
¢osts
Totsl
funds
2025
Totsl
nds
2024
sts
2025
2025
Living Well
Educatioii
312.883
132.103
90,615
3B.259
403,498
170,362
414,668
261,996
2,977,294
589.990
Hospice at home
Alan Hudson Day Treatment Centre
In palient unit
Nui'se Led Bed5
Lymphoedema
Patient ai)d family support team
Specialist palliative care team
Palliative Hub
2.390.207
692.235
3.082.442
567.078
439.727
127,351
2.235.536
647,439
2.881975
910.534
303.999
2 729,236
988,458
287,508
706.052
204.482
235.729
6&270
186,262
715.190
53,944
207. 128
13Q843
7.645
25,491
240.206
922.318
255,598
968,255
472,502
26.3%
88,019
609.345
34.041
607,617
Transitioning Young Adults projèct
Voluntsry services
76.300
113,510
97.608
7,940,606
2.299.702
10.240.308
10.)49.588
Total 2024
8.063.3 14
? 186,274
l J.249,988
In the year ended 31 March 2025, £353,63412024.. £396,447) ol expenditure oil cliaritable aitivities
was attributablè to réstrirted funds and £9.886,67412024". £9,853.1411 to unrestncted funds.
11. SUPPORT COSTS
stsff
Loan
fiTrancin9
ZOZ5
Total
fvnds
2025
Total
funds
Others
2025
2025
2024
Faci15tie5 & Catering
Central
406,680
487.451
225.414
435.452
632.104
1,01&762
221.636
760,214
640,382
215,983
156,788
308.021
91.062
95,859
Finance
201.319
20.317
Hunian resourcèg
134976
54746
324.010
189,722
324.010
Insurance
95,666
66.713
2S.992
95.666
180.974
133,756
Public r&latiOrnS
114261
107.764
194.737
Gokernai)ce
125,806
1,452.451
1.248.320
95.859
2.796.630
Total 2024
1,366,168
l.J25,456
101,429
2.491,053
55

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
12. NET INCOME
This is stated after charging.
2025
2024
Auditor5, remunp.r3tion aucsit
28,446
32,498
Auditors, remuneration other servicEs
15274
Loss ori ImpairmefTrt Jf Hospice cladding
Depreciation ol tangible fixed a£sets.' owned by the charitable group
386,700
311,386
464.743
13. STAFF COSTS
GrE)up
ZOZ5
Gi"oup
2024
Company
2025
Compaii>
2024
wage.s and salaries
Social security ctssts
Contribulion ID defined contribution
7.594,850
723.087
675.423
7,369,117
672,019
659,602
7.578.631
721,462
674.475
7,339,547
668.998
657,887
8.993,360
8,700,738
8,974,568
8,666432
Tlie avera9e iiuiiibei of pei 5QI15 erriployed duri1)9 the year Nvas as follows
Group and
Company
2025
Group and
Company
202-.1
No.
No.
Clinical serviceg
162
179
Fundraising and Communications
Suppoft and governance
Bank staff
21
40
50
37
Retsil
21
289
The average headcount expressed a5 full-time equivalents was..
Group and
Company
2025
Group a
CoTnpany
2024
No.
Clinical service5
126
137
Fundraising and communicatyoris
SL5ppori aiio govei'nance
Bank staff
18
12
34
34
31
24
Retsil
17
14
2Z6
)21
56

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIALSTATEMENTS
13. STAFF COSTS ICONTINUEDI
The number of employees whose benefit5 lexcludiNg employer pension c05ts1 exceeded £60,000 wa5.
G¥oup and
. Cornp#ny
2025
GrvuF¢ ai]Ll
Compar
202
No.
No.
In the band £60,001-£70,000
In tlie baiicl £70.001-£80.000
In the band £80.001-£90,000
In the band £90.001-£100,000
In the band £1 QO,001-£) I 0,000
The key management persor.nel of the Charity and the group comprise of the trustee5 and the senior
leadership team being the CEO, Director of Clinical fervices, the Finance Director, the Medical Dirertor.
People & OperatlQn5 Director and the CoFnrnunications & IIicoiTie Geiieratioi,, & Communications
Director. The total employment costs inclbding Salaries, employer pension contributions and employers
national insurance of key management personiiel were £579,05912024' £515,066)
14. TRusfEFS' REMUNERATION AND EXPENSÉS
During the yèar. no TNstees received any remuneration or other benefits12024 - £NILI.
Durifig the year, no Trusteo ox?enseb liave blen Iricurred 12024 - £NILI
57

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
15. TANGIBLE FIXED ASSETS
GROUP
Long-temi
leasehold
Fixtures
property and fittin95
Freehold
Property
Total
COST OR VALUATION
At 1 April 2024
Additions
10.720,8A9
120,0(KI
1,052,231
321,346
11,893,1)80
321.346
Disp05a15
{37.5631
(37,S631
At31 March2025
10.720.849
120.0
1,336.014
12.176.863
Long-terni
leasehold
Flxtures
property and fittin9S
Fveehold
Property
Total
DEPRECIATION
At l April 7¢i24
Charge for the year
On disposals
2,509,626
726. 194
3,Z44.720
464.743
137.5621
330.457
1.21KI
133.086
(37.5621
At 31 March 2025
2,840,083
10,100
821.718
3.671.901
NET BOOK VALUE
At 31 March 2025
7.880,766
109,9(4)
514,296
8,504,962
At 31 March 2024
8,211,223
111.100
326,037
8 ti48, 360
S8

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
15. TANGIBLE FIXED ASSETS (CONTINUED)
CHARITY
Long-term
leasehold
Flxtures
property and IIttEngs
Freehold
Prt>perty
Totsl
co¥r OR VALUATION
At 1 April 2024
Additions
10,720,849
120,IJOO
1.052,230
11,893,079
321.346
137,5621
321.346
Disposals
137.5621
At 31 March 2025
10,720,849
120.[￿)
1.336,014
12. 176.863
Long-term
l¢a5ehold
Flxtures
prDperty and fitttngs
Freehold
Property
Total
DEPRECIATION
At 1 April 2024
Charge lor the year
On disposals
2.509.626
726.193
133.087
3.244,719
464.744
330.457
1.21x1
137.562}
{37,5621
At 31 March 2025
2.840,083
10.100
821,718
3.671.901
NET BOOK VALUE
At 31 March 2025
7.880,766
109,900
514.296
8,504,962
At 31 March 2024
8,211,223
32v,017
8,648.360
59

RTl1Lr￿
TA PJMohfi¢i fT ATFlplFh,TS
tri ats-ILL4
IlllfJQ
lt.tlf
pIHr.IPAI
ur PdJrP I15:tsice _￿.*
iQJ)QL
h￿5. rk
?JtTIJTO T rèj ".
VE?
.LL- 4IA'i f*r y47p w¥
YJpJ
rtrur k. H"'spi£<
28,413
Lfi * k
l-. k7r
4zl
i-.¥ts

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
18. DEBTORS
G¥oup
2025
Group
2024
Company
2025
Company
2024
Trade debtors
A ToiJnt£ owed by group undertakinqs
Other debtors
Prepaynient5 and accrued income
Tax recoverable
Legacies receivable
113.856
18,804
105.547
326,338
246.698
377.489
136.139
1.697.586
14,818
34,786
456,820
290,959
20.030
817.122
246.903
378.649
136,139
1,697,586
457,662
291,908
20,03C)
817,122
2,573,133
1,605.526
2.889.797
1,634. 535
19. CURRENT ASSET INVESTMENTS
Group
2025
Campany
2025
Company
2024
2024
Investinents
1,045,Ql)O
7QS,000
1,045.000
70i,000
1.045.000
70J 000
1,045.01)O
705,000
20. CREDITORS.. AMOUNTS FALLING DVE WITHIN ONE YEAR
Group
2024
Qxnpany
202S
ioi)Ipai)y
2024
2025
Other Loans
Trade Creoitors
Other Taxation and social security
Other creditors
Accruals and deferred income
187.234
370.909
175.315
182.604
443.363
188,902
209,552
113.646
241,527
222,007
187.234
369.225
161.948
177.457
428,225
188.90?
207.053
103,845
237,750
202.710
1.359.425
975,634
1.324.089
94LI )60
Incliide.d within the sijbsidiary is deferrecl incotne relating to event dep051ts The aniount deferred
at tlie year-end 15 £8,42512024' £12,797).
Amounts inclLJded '￿1th1n otlier loans Is a loan with Cambridgesh￿re County Council arid 15 Secured
on tl)e leasehold piopeity at Caius Farm, 8abraham Road, Cainoridge. The loan Is repayable over
25 years until June 2042 ivith six monthly payments made. Interest 15 c4arged at 3 34/0.
61

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
21. CREDITORS: AMOUNTS FALLING AFTER MORE THAN ONE YEAR
Group
2025
Group
2C>24
Company
2025
Cornpany
20i4
Other loan5
2.640.1
2.800.000
2.640.OOQ
2,800 OCO
2,640,000
2.800,DOO
2.640.000
2,dUU,OQO
Included wthin the above are amounts falling due as follows..
Group
20Z5
Graup
Company
2025
Compai)y
2024
BETWEEN ONE AND TWO YEARS
Other loa'.Is
160,CMIJ
160,000
160.000
160.000
BETWEEN TWO AND FIVE YEARS
Other loans
480.000
480.0
480.000
OVER F¢VE YEARS
Other loans
2,0(10.000
?.160noo
2.000,(KIO
2, 160.000
The above loan 15 Wlth Cainbridgesl)ire County Council and Is secured on the leasehold propety
at CaiLJS Farrv., BaL)rah3m Road, Cambridge. The103n Is repayable over 25 yèars until lune 2042
with six monthly paynients made. Interest is charged at 3.34%.
62

ARTHUR RANK HOSPICÉ CHARITY
NOTES TO THE FINANCIAL STATÉMENTS
22. STATEMENT OF FUNDS
CURRENT YEAR
lance Jt
31 March
2025
Balance at
l April 2024
Transfers
inlo
ID¢ome Expendlture
UNRESTRicfED FUNDS
DESIGNATED FUNDS
Hospice fund
Légaol reserve
5.659.456
660,646
172.954
1.256,083
5.832.410
1.91&729
6.320. 102
1.429.037
7,749,139
GENERAL FUNDS
Genei"al fulld5
5.380.061
34. 128
13.455.608 112.001.373} 11,15fi5681
325.805
1331.520}
5.677.728
SuDsidiary undertakings
28,413
5,414, 189
13,781,413 {12,332,893) 11,156.5681
5.706.141
TOTAL
11.734.291
13,781,413 (12,332.8931
272,469
13.45S.280
RESTRICTED FUNDS
Hospice at home
an Hudson DTC
233,641
196,057
25.S42
59,722
{9.336}
119,905
955
(6.228}
1116,168)
(12.359)
(59.8961
218.077
{9.3701
190,424
Equipment
New Charity Shop
Capital Grant
Other restrictèd funds
14.138
174
235.458
{235.4581
127.8151
277.673
259.534
1252.391)
257.001
792,635
606,516
1447.0421
{272.4691
679,640
TOTAL OF FUNDS
11526,926
14,387,929 111779,9351
14. 134,920
63

ARTHUR RANK HOSPICE CHARir
NOTES TO THE FINANCIAL STATEMENTS
22. STATEMENT OF FUNDS ICONTINUEDI
PRIOR YEAR
Balance at
31 Marth
2024
Balan<• at
l April 2023
Income ExpeAditurÈ
TTan5fe
In/(out)
UNRESTRICT£D FUNDS
DESIGNATED FUNDS
4ospi=e hJnd
Legacy reserve
5.926.506
211.01)O
1267.0501
449.fA6
5.659.456
137,506
182,596
6.320.102
GENERAL FVNDS
cienei.kil funds
4.490.860
34,128
12.11Tr3.948 111.306.9561
295.505
{226,7001
(113.791)
168.80S)
5.380,061
34128
Skjbsidiary undertakings
4.524.988
12,605,453 111.533.6561
{182.596)
5.414.189
TOTAL
10.662.494
12,605.453 111.533.6561
11.734.291
RESTRICTED FUNDS
H05pice at Home
Alan Hiidson OTC
204136
33.087
72.989
(3.582)
{105,5541
122.539)
(4.183)
1285.6191
233.641
196,057
25.542
228.622
Equipment
New charib, shop
other restricted funds
46.490
59,293
220.273
1.591
4.612
343.019
59.722
277,673
758.814
455,298
1421,4771
792.635
TOTAL OF FVNDS
11,421.308
13,060.751 (11.955. 1331
12.526.926

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
DESIGNATED FVNDS
Hospice fund
A designated Hospice Fund was originally established with the view of securing the long-term
provision of hospice seryices in the region. The trustees were delighted that this became a reality and
that the fijnds here, built up over the coursè of many years, have now been utilised in bringing about
the new hospice at Shelford Bottom. The closing balance Tepresents thè valLJe of tsngible fixed assets
less the loan taken out to complete the build and those assets held within restricted funds.
Legacy reserve
Legacy income received over and above the budgeted level can be added to thè legacy reservè. This
reseNe 15 available to draw down in future years if legacy income falls below budget and allows the
charity to manage peaks and troughs for this unpredictable stream of income.
RESTRICTED FUNDS
Hospice at Home
Donations conrinue to ￿ received spe(ifically for the Hospice at Home seNice.
Alan Hudson Day Treatment Centre
These funds compromise of donations made specificalty for use at the Alan Hudson Day Treatment
Centre which is manèged by thè charity. Expenditure tnade from thts fund relates to the delivery of
care at the Alan Hudson Day Treatment Centre. Funding received in previou5 years has been used to
re develop the centre and garden area to provide an improved space for patients. This has helped to
develop our seNice to meet the needs of patients in the Wisbech area in line with our objectives.
Equipment
Donations have been received and used for the purchase of equipment and furniture for the Hospice.
New Charity shop
These donation5 were raised from the 2022 Chariots of FI￿ race. to be used to facilitate the opening
of a new charvty shop and to support initial running costs. The lease for a new shop premise5 was
signed at the end of March 2024. Funds spent in the year 2024125 were used to fit out ar)d set up the
new location.
Capital Grant
Funding was received from the Department of Health and Social Care wa Hospice UK. The funding is
iestricted for use on capitsl projects. In the year, we have used this funding to replace and PLJrchase
ew e55ential equipment, fit out new shops and improve our IT infrastructure.
Othèr
Thi5 represents various smaller fund5 (including monies donated to a specific service within the
charity) and some grant funded projerts such as Caring Communities which provides companionship
for our patients and their carer.
65

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
23. STATEMENT OF FUNDS
CHARITY ONLY FUNDS- CURRENT YEAR
Balanie at
Balancè at
31 Ma￿h
2025
Transf¢
inlo
2024
Income
Expenditure
Unre51ricted funds
11.700,163
792.635
13.455.609 112.001.3741
606.516
1447,0421
272,469
1272.4691
13.426.867
679.640
Restricted funds
Total
12.492,798
14.062.125
112,448.416)
14.106.507
CHARITY ONLY FUNDS- PRIOR YEAR
Balance at
31 Marth
2024
Balancé at
1 April 2023
TAnsf•Ys
in/out
Income
Expèndlture
Unrestricted fiinds
11,285,671
12.430.810 111,359.0131
1657,3051
11.700,163
792,635
Restricted funds
758,814
455,298
1421,47n
Total
12.044,485
12,886.108
111,7804901
1657.3051
12,492,798
24. ANALYS15 OF NET ASSETS BETWEEN FUNDS
ANALYSIS OF NET ASSÈTS BETWEEN FUNDS - CURRENT YEAR {GROUPI
Unrestricted
funds
2025
Restricted
funds
2025
Total
lunds
2025
Tangible fixed assets
Current a5%ets
8.504,962
8.949.743
{1.359.425)
(2,640,000)
8,504,962
9.629.383
{1.359.4Z5)
{2.640.000)
679,640
Creditor5 due within one year
Creditors due in ￿.ore than one year
TOTAL
13.455.280
679,640
14.134.920

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
24. ANALYSIS OF NET ASSETS BETWEEN FUNDS ICONTINVEDI
ANALYSIS OF NET ASSETS BETWEEN FUNDS- PRIOR YEAR {GROUPI
Unrestritted
fund$
2024
Restricted
lunds
2024
Total
fvnds
2024
Tangible fixed a55ets
Cuirent assets
8.566.475
81.885
8,tAB.360
7,654,200
1975,6341
12.800.000)
6,942,450
1975,6341
12,800,0001
710.750
Creditors due within one year
Creditors due in more than one year
TOTAL
11,734.291
792.G35
12.526.926
ANALYSIS OF NET ASSETS BETWEEN FUNDS - CURRENT YEAR (CHARITY ONLY)
Unrestricted
funds
2025
Restrirted
funds
2025
Total
funds
2025
Tangible fixed assets
Investments
Current a55etS
Creditor5 due within one year
Creditors dLJe in more thèn one yèar
8.504,962
10,000
8,875.994
11,324.0891
(2.640.000)
8,504.962
io.000
9.555.634
11.324,089)
12.640.000)
679,640
TOTAL
13,426,867
679,640
14,106.507
ANALYSIS OF NET ASSETS BETWEEN FUNDS- PRIOR YEAR (CHARITY ONLY)
Unrestrirted
funds
2024
Restrirted
funds
2024
Total
nd5
2024
Tanqible fixed asset5
Inve5tmer)ts
8,566.475
10,000
6.863.948
1940,2601
{2.81)0.0001
81.885
8,648.360
10.th)0
7.574.698
1940.260)
12.800,0001
Current assets
Creditor5 due 'Nithin one year
Creditor5 due In more thdn one year
710.750
TOTAL
11.700,163
792.635
12.492.798
67

ARTHUR RANK HOSPICE CHARITY
NOTES TO THE FINANCIAL STATEMENTS
25. RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASHFLOW FROM OPERATING
AcfiviTIES
fjroup
2025
Group
2024
Net Income lor the year
1.607,994
1,105,618
ADJUSTMENTS FOR..
Depreciation charges
LossllProlitl ofj disposal of fixed asset5
Decrease/lincreasel in stock5
Decreasellincreasel In debtors
Increase In creditors
464.743
311,386
386,700
12.4451
1967.6D71
383.791
12.0011
1528,1851
1426,1731
NET CASH PROVIDED BY OPERATING ACTIVITIES
1.486.476
847,34i
26. ANALYSIS OF CASH AND CASH EQUIVALENTS
Group
Group
2024
Cash in h3nd
5.990,929
5,32i,798
TOT AL CASH AND CASH EQUIVALENTS
5,990,929
5,32i 798
27. ANALYSIS OF CHANGES IN NET DEBT
Other non-
cash At 31 March
changés
2025
AT IAprll
2024
Cash fltst
Cash at b3nk and in hand
Debt due within 1 year
Debt due after l year
Liquid Investments
5,325,798
1188,9031
{2.800.1￿>
705,(
665.131
1,669
5,990.929
(187,2341
160.(KIO (2,640.0￿)
1.044.999
339,999
3.041.895
I.￿)0,799
160,000
4208,694
68

ARTHUR RANK HOSPICE CHARITY
NOTES TO THÉ FINANCIAL STATEMENTS
28. PENSION COMMITM£NTS
The Group has operated 3 Defined Contribution pension scheme for many years. At 31 March
2025, 19312024. 1721 einployees were member5 of this scheme, to which the charity contributed
ti¥) of their salaries. The assets of the scheme are held separately from those of the group In an
independently administered fund.
The charity also contributes to the NHS defined Benefit pension scl)eTiie for those emk>loyees
who are erititled to membership li.e. those who vjere members Wlthin a year before joining the
charityl. At 31 March 2025. 11012023.. 1021 employees were rp.embers of this scheme, to which
the charity contributed 14.38% t)1 their salarigis This scheme 3150 provide5 deatl) ill se￿iCe and
other benefits.
Thè pension cost charge represents cont11butions payable by the group to these funds and
amounted to £677.03812U24.. £659,540i. An amount of £91,34712024.' £85,843) was outstsnding
at the >ear end and 15 Included within creditors.
29. OPÉRATING LEASE COMMITMENTS
At 31 March 2025 the Gmup and the Charity had commitments to make fvture minimum lèase
payments under non-cancèllable leases as follows..
Group and
Company
2025
Group and
Company
?024
No latèr than 1 year
Later ihan l year and noi later than 5 years
Later than 5 years
194.271
522,301
377.517
229,326
524.498
347,678
1,094,089
1 101,50)
30. RELATED PARTY TRANSACTIONS
Arthiir Rank Hospice Limited is a wholly owned Subsidiary of Arthur Rank Hospice Charity. During
the year ended 31 March 2025 the charity charged £012024.. £52,056! to this company. Due to a
loss for ihe period. the company has not made a gift payment of taxable profits12024.. £68,805)
to the charity The company also collects sums on behalf ol the charit5'. As at 31 March 2025 the
COlmP3ny owed the charit/1 £.326,338 12024. 1£34,01911. Further details of the results of the
subsidiaiy lor tlie year elided 31 March 2025 aFP included in note 16.
31. CONTROLLING PARTY
The Charity is under the control of its Trustees who are 11sted on page 39 01 the financial
statements
69

ARTHUR RANK HOSPICE CHARtrY
NOTES TO THE FINANCIAL STATEMENTS
32. POST BALANCE SHEET EVENTS
After the end of the 2024/25 financial year, Cambridge University Hospltals informed the charity
that they would not be renewing the Nurse Led Beds contract from 1st April 2026. Given the
excellent feedback about the Nurse Led Beds service from patients. relatives and CUH staff, this
is very disappointing news.
In 2025126, the contract will generate income of £829l Whilst it has a minirnal impact on our
surplus/deftciL the Trustees are considering how these beds will be funded in the future. They
are comfortable that the c05t can be absorbed frorTt existin9 charity funds whilst a 5UStainable
plan for the future is considered over the coming months. However, thi5 will result in a reduction
in the number of beds available if altemalive fvnding cannot be found.
70