Company registration number: 07003266 Charity registration number: 1133079
The Counselling and Family Centre, Altrincham
(A company limited by guarantee)
Annual Report and Financial Statements for the Year Ended 31 December 2024
Carter Collins & Myer Chichester House 2 Chichester Street Rochdale Lancashire OL16 2AX
The Counselling and Family Centre, Altrincham
Trustees Annual Report for year ended 31st December 2024
Contents
| 1. | Legal and administrative information | Legal and administrative information | 4 |
|---|---|---|---|
| 2. | Structure, governance and management | 5 | |
| • | Governing document | ||
| • | Recruitment and appointment of trustees | ||
| • | Organisational structure | ||
| • | Risk Management | ||
| • | CFC's Strategic Plan | ||
| 3. | Objectives and activities | 6 | |
| • | Background to CFC | ||
| • | CFC Ethos: Vision, Mission and Values | ||
| • | CFC Core Values | ||
| • | CCT Vision Statement | ||
| • | Current Work of CFC | ||
| 4. | Public Benefit | 9 | |
| 5. | Financial Review | 10 | |
| • | Income | ||
| • | Expenditure | ||
| • | Reserves Policy | ||
| • | Funds Available | ||
| • | Financial Responsibilities and Accounting Procedures | ||
| 6. | Statement of Trustees responsibilities | 11 | |
| 7. | Independent Examiners Report | 13 | |
| 8. | Financial Statements | 14 |
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1. Legal and Administrative Details
| Trustees | Appointed | Resigned |
|---|---|---|
| Rosalind Allison-Calvert (Chair) | 1 February 2017 | 22 March 2024 |
| Paul Appelbe | 22 April 2015 | 22 April 2024 |
| Anna Lowe | 7 November 2018 | |
| Andrew Latham | 8 March 2019 | 4 April 2024 |
| Matthew Flukes | 1 October 2022 | |
| Andrew Wiseman | 21 March 2023 | 2 April 2024 |
| David Grant | 2 February 2024 | 10 March 2024 |
| Jonathan Moore | 2 February 2024 | |
| Penny Bullock | 2 February 2024 | |
| Owen Hewson | 15 March 2024 | |
| Eimear Strong | 3 May 2024 | |
| Andrew Fethers | 3 May 2024 | |
| Luigi Salzano | 6 August 2024 | |
| Maureen Brown | 25 April 2023 | 2 April 2024 |
Management Team
Jo Allen Chief Executive Rukhsana Hemani Clinical Services Manager Sarah Barker CYP Services Manager Hayley Ward Adult Services Manager Alison Hambleton Training Manager Mark Busby Operations Manager Kevin Lau Café Manager
Company Registration Number:
04697545
Charity Registration Number:
1104892
Registered Office:
40 Mayor's Road, Altrincham, Cheshire, WA15 9RP
Bankers:
Co-op Bank, P.O. Box 250, Delf House, Southway, Skelmersdale, WN8 6WT
Independent Examiner
Carter Collins & Myer Chichester House 2 Chichester St Rochdale Lancashire OL16 2AX
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2. Structure, Governance and Management
Governing document:
The Counselling and Family Centre (CFC) is a company limited by guarantee and not having share capital, governed by its Memorandum and Articles of Association, dated 9 November 2009.
Recruitment and appointment of trustees:
CFC has a trustee recruitment and appointment process. Adverts are placed locally and nationally for trustees and networks are used. Potential trustees have an initial informal meeting with the Chief Executive and The Chair of Trustees, are given information, and invited to attend trustee meetings as an observer. If they decide they would like to become a trustee and the board consider them acceptable, they are accepted after suitable references have been received. New Trustees are given an introductory pack containing details of formal trustee responsibilities as laid down in charity and company law; CFC's memorandum and articles of association, the latest set of accounts, and they are expected to familiarise themselves with the contents of the pack.
Organisational structure:
CFC’s board has no set maximum number and currently consists of eight members, meeting every 2 months in person. A Chief Executive is appointed by the trustees. Together with other CFC employees, the Chief Executive manages the day to day operation of the charity. The Board has identified key areas of strategic and operational focus and has nominated a ‘lead’ Trustee to ensure that work progresses and appropriate updates are regularly provided to the board.
Risk management:
The Trustees maintain a risk register and regularly assess the major risks identified, in particular those relating to the operation and finance of the organisation, and are satisfied that procedures and systems are in place to mitigate our exposure to risk.
CFC's strategic plan:
This continues to form a part of risk management by providing a clear set of goals for the medium term (the next 3+ years) and has the following key objectives:
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To continue to focus on collaboration with other mental health and emotional well-being providers to build a high quality, flexible and truly responsive offer to those in need of support across Greater Manchester and thereby to become an ‘influencer’ rather than ‘follower’.
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To broaden and grow existing services based at our Centres in Altrincham and Bury, at further local locations, and nationwide through the offer of remote support via telephone and internet to meet the changing demands of our current and potential service users.
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To focus on securing additional alternative unrestricted income sources to bolster and mitigate the risks associated with grant funding and counselling income.
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To maintain a clear focus on quality provision throughout all our expansion activities.
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3. Objectives and Activities
Background to CFC
The CFC was founded in 1975 in response to a local need for easily accessible support for individuals and families experiencing intolerable stress. The charity now has over 50 years’ experience of delivering counselling and therapeutic support mainly, but not exclusively, in Trafford Borough. Over time the organisation has evolved in terms of the focus and range of services offered, but it remains at the heart of its community providing high quality easily accessible services.
Over the past 12 months we have focussed on our collaborative work with other third sector organisations using our knowledge and experience of mental health and emotional well-being issues to add value to the support available for those in need in our communities. This has been achieved through our counselling offer, through expanding our group work and supportive clinical facilitation and by growing our ever-expanding training arm. We are also active participants on a number of boards and management groups, including the Trafford Community Collective.
Despite our expansion both geographically and in staff numbers we continue to operate in the spirit of a local charity, very much rooted in our respective communities. We do this by drawing from the specific geographic locations our large number of valued staff and volunteers who fulfil the whole spectrum of roles from reception to trustees, and by responding to the very specific needs of those communities.
CFC Ethos: Vision, Mission and Values
We are committed to providing support when it is needed, as quickly as is possible and in such a way that it is easy to access, flexible in its delivery and responsive to changing needs. We are here for:
Whatever Life Throws at You
Our doors are open to everyone - we won't turn anyone away because of where they live or how much they can afford to pay. Our core service is the provision of counselling. Our qualified counselling professionals tailor the service to each individual, couple or family so that we can be here for them when they need us, for as long as they need us, and no matter what is causing the problem. We can help to find a way forward, gain in confidence, lead a happier life, and break the cycle.
We are equally as responsive, flexible and inclusive in our approach to our staff and volunteers and are justifiably proud of our diversity. We are completely blind to anything other than competence or the promise of competence. We are a team, and we all work together. Standards are high but so, we like to think, is the training and support we offer.
CFC Core Values
We have 8 Core Values that underpin everything that we do. They provide a framework for the development of a healthy team, as well as informing the design and delivery of all CFC projects.
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Integrity We promote a culture of honesty, trust and respect throughout the organisation
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• Teamwork We believe that we are stronger when we work together • Individuals We recognise that each and every person has unique value • Quality We are an outcomes-based organisation, committed to high quality standards • Equality We believe in treating everybody equally and in equal access to opportunity • Creativity We believe that creativity encourages individual and organisational growth • Choice We believe that choices can change everything • Solution We are committed to the possibility of positive change - be that the individual or the Focussed organisation.
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CFC Vision Statement
We believe that our model as a mental health charity is one that is capable of replication across a wider geographical landscape. It is a model that will stand up to scrutiny in terms of how we operate for our staff and volunteers, in the outcomes for our service users and the wider community, and in the value for money we achieve for our funders.
Current work of CFC
CFC provides a range of counselling services in line with its vision, mission and key organisational aims from its Centres on Mayors Road, Altrincham and Parkhills Road, Bury.
In addition to this we provide counselling from Blue SCI’s centre on the Broomwood Estate for CleanStart, at The Limelight Centre, Gorse Hill Studios and Out There which are all in Old Trafford and in junior, secondary and special schools and in colleges. We also supply counselling and additional support services under contract with both the statutory and third sectors.
The remote counselling services deployed as a result of the Covid pandemic have been retained and continue to grow, enabling us to work with clients across the UK.
We have a skilled team of approximately 50 counsellors, supported by 3 clinical practice supervisors who are themselves supported by the Clinical Services Manager. The background, breadth of knowledge and experience of our clinical team underpins CFC’s ability to offer services in a range of languages and approaches and to ensure the best match to our service users’ mental health and emotional well-being needs, and at the locations and times that fit best with the demands of their daily life.
We strive to offer a high quality professional service to all our clients, and our counselling services are accredited by the British Association for Counselling and Psychotherapy (BACP).
The majority of our clients self-refer and have a pre-start assessment. Our criteria for accepting clients are simply ‘Are they psychologically available?’ and ‘Is there a focus for the work?’ If these criteria are met and the client wishes to proceed, we offer an 8 week cycle of sessions and then re-assessment and re-contracting should the client wish to continue for longer. Demand for CFC services increases year on year as gaps in statutory provision continue to grow.
We have an internal referral procedure for clients beginning in one part of the service e.g. Couples, and finding they may be better supported in e.g. our Families service, or for clients who request a different counsellor. We offer all our services free of charge for an assessment and up to 8 counselling sessions for all households on a low income.
We offer counselling for:
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Adult Individuals
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Children and Young People
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Couples
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Families
Additional to our counselling service we offer a range of support groups, some online, some based in our Community café and at other locations:
Support groups include:
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Families coping with the addiction of a loved one
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Older people at risk of isolation
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Life after bereavement and loss
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Mindfulness
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Managing stress and anxiety
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-
Community Allotment project
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Art Club
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Men's Support Group
We also have a training arm:
CFC offers a range of training courses for business, counsellors and related professionals, members of the public. This includes, for example:
Mental Health First Aid (accredited programme) Working with PTSD issues Working with Neurodivergent issues Cultural Awareness Mental Well-Being at Work Managing Change
The majority of training, from half day workshops to 7 day courses, is delivered by an in house team of counsellors/trainers who bring an impressive array of skills and experience to the task. We have an annual programme of 1 day to 6 week courses, and are able to produce bespoke tailored courses on request.
Additionally we continue the collaboration between ourselves and the West Trafford Primary Care Network with the employment and support of a Children and Young Person’s Social Prescriber role working with the GP practices in West Trafford.
Community Café
-
Open seven days a week
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Associated café lounge hosting a variety of community group meetings and services, for example, ACOA, Smart Recovery and The Woodland Quilters.
Additional developments:
We continue to be actively involved with The Trafford Community Collective (TCC). TCC is a member-led organisation that supports the development of the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector in Trafford by promoting a collective and partnership approach to service development and delivery. The vision of the TCC sees the sector as an equal partner in improving the health and wellbeing of Trafford’s residents, working with the statutory sector in taking an active part in the planning, commissioning and delivery of services. TCC has 5 sector leads across the North, West, Central and South borough neighbourhoods. CFC is the lead for South Trafford and the Mental Health Network.
CFC Outcomes
As a solution focused/outcomes-based organisation, it is essential that the need for any work we undertake is evidenced and that projects are deliberately designed to make an impact which can be measured.
Practically we work to achieve this through:
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A continuous 360 degree ‘scrutiny loop’ of procedures, policies and training programmes.
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A commitment to the challenge of an open-minded approach to new thinking and developments in our therapeutic field. We require all of our clinical team to engage in continuous professional development both within and outside of the organisation
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The continuous monitoring and evaluation of output data to ensure that where practicable we are offering a truly inclusive service and making informed decisions when we introduce change.
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Building relationships with other organisations to enable us to ‘add value’ rather than simply replicate existing services.
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- Close adherence to the best practice guidelines as drawn up by our accrediting body, The British Association of counselling & Psychotherapy.
Despite increased demand we saw 50% of people in less than 2 weeks from their first contact with us. The most frequent presenting problem continues to be anxiety and stress, followed by bereavement and loss, interpersonal relationships, depression, trauma/abuse and issues around self-esteem. Secondary problems reveal anger management and parenting/family problems as frequent issues. The rise in the incidence of selfharm and suicidal ideation, particularly in young people is a marked and very worrying trend.
We have an excellent track record of delivering measurable positive change for people of all ages. For those completing their therapy in 2024:
-
97% showed improved wellbeing
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84% experienced an improvement in their relationships
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95% reported an improvement in their communication skills
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96% reported better coping skills
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88% reported better day-to-day functioning
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92% reported better decision making and control over their lives
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96% reported greater personal insight/understanding
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87% reported better access to practical help
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84% reported an improvement in symptoms
Reduction in symptoms:
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69% of thoses at risk of suicide had a reduced risk by the end of therapy, with 100% reduction in severe risk
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68% of those at risk of self-harm had a reduced risk by the end of therapy, with 67% reduction in severe risk
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76% reduction in the number of people experiencing severe anxiety
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74% reduction in the number of people experiencing severe symptoms of grief following bereavement/loss
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88% reduction in the number of people experiencing severe depression
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60% reduction in the number of people experiencing severe symptoms of an eating disorder
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64% reduction in the number of people experiencing severe symptoms of post-traumatic stress
4. Public Benefit
We are committed to offering affordable, easy to access counselling and emotional well-being services at a time when demand is growing and statutory provision, particularly at a preventative level, is limited.
We listen to our service users, and we use their feedback to develop and refine everything we do. Most recently this has led to the development of courses to widen understanding around the impact of neurodiversity and to support those managing issues around suicide and self-harm.
We care deeply about the whole experience. We ask everyone ‘What did we do well’? Some of the responses:
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I experience many moment of realisation and clarity during the course. For example, it was most useful to see the summary regarding the traps that parents fall into - seeing this info written large has had a significant impact on the way I deal with conflicts in my household. It has helped me to recognise the looming danger and change the script!
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The training gave me a really good insight into mental health and how important it is to have someone accesible with Mental Health First Aid training to those in need. I am now curious to carry on my journey into various other training courses surrounding mental health and counselling.
Page 9
-
It has been a great experience I have enjoyed coming every week I think it has really helped me I think I am definitely going to miss my counsellor she has been really understanding of me and helped me - you guys are amazing.
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Counselling has made me feel very safe and comfortable and really tailors and adapts their approach to an individual's needs and present mood. When I was thinking of starting counselling I was worried about being dehumanised and reduced down to my issues but these sessions have actually humanised me.
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Refurbishing has made the space warmer and less clinical, always felt welcomed and whole environment, the counsellor was friendly.
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I thoroughly enjoyed the experience. It is a very safe and trusting environment which allowed me to explore myself, my thoughts and my emotions with the guidance of my counsellor.
As a mental health charity, we are still experiencing the after effects of the 2020 global pandemic. This is exacerbated by the continuous financial stress experienced by so many in our communities and the pressures that exposure to social media places on so many of our young people. It has been manifest in the increasing levels of distress shared by service users and the subsequent resulting increase in the incidence of the need to work on a case-by-case basis with the statutory services to ensure the best possible support is provided.
5. Financial Review
On 8 November 2021 CFC signed an agreement to acquire the assets and operations of The Relationship Hub (TRH), another charity providing counselling services based in Bury. TRH’s Income and costs since that date are included in CFC’s figures.
Income
Incoming resources in the year ended 31 December 2024 were £797,314 (2023 £812,879), a decrease of 1.9%. Some 34.8% (2023 27.3%) of this was restricted income received in the form of grants. The remaining income comprised:
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Contributions from clients and supporters
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Rental from room hire to other community services
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Contracts with secondary and primary schools
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Training courses
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Sales from Community Café
Expenditure
Total expenditure in the year was £866,908 (2023 £809,567), a increase of 7.1%. There was a deficit on unrestricted funds in the year of £114,653 (2023 surplus £42,602), which when taken from unrestricted funds brought forward of £245,658 gives total unrestricted funds of £131,005 at the year end. From this the Trustees have set aside £44,061 into designated funds,for a sinking fund which the Trustees have set up. The Trustees have had estimates produced of the building works that are likely to be necessary over the next 15 years on the property which CFC occupies to ensure that it continues to meet the standards required under its lease and under Health and Safety Regulations. The total estimated costs originally estimated over a 20 year period were £100,000, and the Trustees are therefore setting aside £5,000 per annum to ensure that there are funds available as and when the work needs to be done. After deducting these designated funds, the general fund stands at £86,944.
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Reserves Policy
The objective of the Trustees’ reserves policy is to protect CFC and its charitable activities by ensuring adequate liquidity such that, should the need arise, CFC is able to close down or restructure all or part of its operations whilst still meeting all its financial obligations and without compromising CFC's core services. As a result, CFC has set a target of holding unrestricted reserves equating to a minimum of three months and a maximum of six months expenditure. Total unrestricted reserves at 31 December 2024 were £131,005, which is within the parameters set by the policy.
Funds Available
CFC will continue to work to secure further long-term grant funding and to nurture opportunities for additional sources of earned income. The Trustees regularly review funding projections for the current and future years to ensure the organisation makes any required changes in a proactive manner should significant funding reductions be experienced.
Financial Responsibilities and Accounting Procedures
CFC regularly reviews its financial processes and procedures to ensure that they remain appropriate to the size and nature of the charity’s operations.
6. Statement of Trustees responsibilities
Company Law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and the income and expenditure of the charitable company for that year. In preparing the accounts the Trustees are required to:
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select suitable accounting policies and then apply them consistently
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make judgements and estimates that are reasonable and prudent;
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state whether applicable accounting standards have been followed,
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subject to any material departures disclosed and explained in the financial statements;
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prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable it to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence taking reasonable steps for the prevention and detection of fraud and other irregularities.
The Trustees, who are directors for the purposes of company law, and trustees for the purposes of charity law, who served during the year and up to the date of this report are set out on page 3.
Company Status
The company is limited by guarantee and all members have agreed to contribute a sum not exceeding £10 in the event of a winding-up.
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Independent Examiner
Carter, Collins & Myer were appointed as the charitable company's independent examiner for 2020 and have expressed their willingness to continue in that capacity.
This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities (issued in March 2005) and in accordance with the special provisions applicable to companies subject to the small companies' regime of the Companies Act 2006.
Approved by the Trustees and signed on their behalf by:
A Fethers
A Fethers
Date:
17 Jun 2025
Page 12
The Counselling and Family Centre, Altrincham
7. Independent Examiners Report
To the members on the unaudited accounts of the Counselling and Family Centre, Altrincham for the year ended 31st December 2024.
I report on the accounts of the company for the year ended 31st December 2024, which are set out on pages 14 to 24.
Respective responsibilities of trustee and examiner
The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 43(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed.
Having satisfied myself that the charity is not subject to audit under company law and is eligible for independent examination, it is my responsibility to:
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examine the accounts under section 145 of the 2011 Act;
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to follow the procedure laid down in the general Directions given by the Charity
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Commission under section 145 (5)(b) of the 2011 Act; and
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to state whether particular matters have come to my attention
Basis of Independent Examiner’s Report
My examination was carried out in accordance with general directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the statement below.
Independent Examiner’s Statement Report
No matters have come to my attention in the 2024 Financial Statements, which gives me
- (1) reasonable cause to believe that in any material respect the requirements: to keep accounting records in accordance with section 386 of the Companies Act 2006, and to prepare accounts which accord with the accounting records, comply with the accounting requirement of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice – Accounting and Reporting by Charities
Have not been met; or
- (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
R Newman
Carter Collins and Myer Accountants
Date:
Page 13
The Counselling and Family Centre, Altrincham
Statement of Financial Activities for the Year Ended 31st December 2024
| Unrestricted Funds |
Unrestricted Funds |
Restricted Funds |
Total 2024 |
Total 2023 |
||||
|---|---|---|---|---|---|---|---|---|
| 2024 | 2024 | |||||||
| Note | £ | £ | £ | £ | ||||
| Incoming resources | ||||||||
| Donations and grants | 2 | 5,966 | 277,519 | 283,486 | 306,888 | |||
| Income from charitable activities | 3 | 513,829 | - | 513,829 | 505,991 | |||
| Total incoming resources | 519,795 | 277,519 | 797,314 | 812,879 | ||||
| Resources expended | ||||||||
| Cost of generating funds | 4 | - | 6,000 | 6,000 | 6,600 | |||
| Direct charitable expenditure | 5 | 634,448 | 226,460 | 860,908 | 802,967 | |||
| Total resources expended | 634,448 | 232,460 | 866,908 | 809,567 | ||||
| Net movement in funds | (114,653) | 45,059 | (69,594) | 3,312 | ||||
| Transfers between funds | 15 | - | - | - | - | |||
| Total funds brought forward | 245,659 | 26,607 | 272,265 | 268,953 | ||||
| Total funds carried forward | 15 | 131,005 | 71,666 | 202,671 | 272,265 |
The statement of financial activities includes all gains and losses in the year. All incoming resources and resources expended derive from continuing activities.
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The Counselling and Family Centre, Altrincham
for the Year Ended 31 December 2024
| for the Year Ended 31 December 2024 | |
|---|---|
| Note Fixed Assets Tangible assets 11 Investments Current Assets Stock Debtors 12 Cash at bank and in hand Creditors Amounts falling due in one year 13 Net Current Assets Net Assets Funds of the Charity Unrestricted funds Restricted funds Total Funds 15 |
2024 2023 £ £ 85,270 95,152 20,666 20,666 |
| 105,936 115,818 |
|
| 212 268 45,542 41,073 82,789 150,808 |
|
| 128,544 192,149 (31,809) (35,703) |
|
| 96,735 156,446 |
|
| 202,671 272,264 |
|
| 131,005 245,659 71,666 26,606 |
|
| 202,671 272,265 |
The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 December 2024.
The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 December 2024 in accordance with Section 476 of the Companies Act 2006.
The trustees acknowledge their responsibilities for
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ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387
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• of the Companies Act 2006 and
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preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.
These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies and with the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015).
proved by the Board and signed on their behalf by:
A Fethers
A Fethers Date:
17 Jun 2025
Page 15
The Counselling and Family Centre, Altrincham
Statement of Cashflow for the Year Ended 31st December 2024
| Cash flows from operating activities: Net Cash provided by / (used in) operating activities Cash Flows from investing activities: Payments to acquire tangible fixed assets Net cash provided by / (used in) investing activities Cash and cash equivalents at the beginning of the reporting period Cash and cash equivalents at the end of the reporting period Net income / (expenditure) for the reporting period Adjustments for: Depreciation Decrease / (increase) in stock Decrease / (increase) in investment Decrease / (increase) in debtors (Decrease) / increase in creditors Net cash provided by / (used in) operating activities Analysis of cash and cash equivalents Cash at Bank Total cash and cash equivalents |
Total 2024 Total 2023 £ £ (61,874) 23,132 (6,145) (27,875) |
|---|---|
| (68,019) (4,743) 150,808 155,551 |
|
| 82,789 150,808 |
|
| (69,594) 3,312 16,028 11,541 56 369 - - (4,469) (5,169) (3,894) 13,079 |
|
| (61,873) 23,132 |
|
| 82,789 150,808 |
|
| 82,789 150,808 |
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The Counselling and Family Centre, Altrincham
Notes to the Financial Statements for the Year Ended 31st December 2024
1 Accounting policies
The principal accounting policies adopted in the preparation of the financial statements are set out below. They have been applied consistently during the year, and in the preceding year.
Basis of preparation
The financial statements have been prepared under the historic cost convention and in accordance with the Companies Act 2006, and the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015).
Fund accounting
Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity.
Designated funds are unrestricted funds earmarked by the Executive Committee for particular purposes.
Restricted funds are subjected to restrictions on their expenditure imposed by the donor or through the terms of an appeal.
Incoming resources
All incoming resources are included in the Statement of Financial Activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:
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Voluntary income is received by way of grants, contributions and gifts and is included in full in the Statement of Financial Activities when receivable. Grants, where entitlement is not conditional on the delivery of a specific performance by the charity, are recognised when the charity becomes unconditionally entitled to the grant.
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Donated services and facilities are included at the value to the charity where this can be quantified. The value of services provided by volunteers has not been included in these accounts.
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Investment income is included when receivable.
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Incoming resources from charitable trading activity are accounted for when earned.
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Incoming resources from grants, where related to performance and specific deliverables, are accounted for as the charity earns the right to consideration by its performance.
Resources expended
Expenditure is recognised on an accrual basis when a liability is incurred. Expenditure includes any VAT which cannot be fully recovered and is included as part of the expenditure to which it relates.
Operating leases
Rentals payable under operating leases, where substantially all the risks and rewards of ownership remains with the lessor, are charged to the Statement of Financial Activities in the year in which they fall due.
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Tangible fixed assets
Fixed assets are stated at cost less accumulated depreciation. Individual items costing less than £500 are not capitalised.
Tangible fixed assets are depreciated on a straight line basis over their estimated useful lives as follows:
| Fixtures and fittings | 25% |
|---|---|
| Computer equipment | 25% |
| Café equipment | 25% |
Stock
Stock, which relates to items bought for resale in the Charity’s café, is valued at the lower of cost and net realisable value.
Pensions
The charity operates a stakeholder pension scheme for its staff. The assets of the scheme are held separately from those of the charity in an independently administered fund. Details of the charity’s contribution are given in Note 9 to these accounts.
2. Incoming resources from grants and donations
| Grants BBC Children in need Trafford Housing Trust - Limelight Trafford Housing Trust - Collective Manchester Airport B&Q Foundation Henry Smith Pilgrim Trust Masonic Charitable Foundation Garfield Weston National Lottery Fund RC NW Region Achieve Asset Fund Co-op Cheadle Royal Albert Gubay Forever Manchester Home Instead Dowager Countess Eleanor Peel ASDA Foundation Awards for All Manchester Guardian Duchy of Lancaster South Neighbourhood Pilot Souter Charitable Trust Donations Other donations Gifts TOTAL |
Unrestricted Funds Restricted Funds Total 2024 Total 2023 £ £ £ £ - 27,640 27,640 22,914 - 20,070 20,070 20,070 - 9,072 9,072 6,030 - 3,000 3,000 - - 8,800 8,800 - - - - 44,000 - 30,000 30,000 45,000 - 39,926 39,926 - - - - 25,000 - 56,875 56,875 55,218 - 14,955 14,955 - - - - 2,081 - 15,000 15,000 - - 15,000 15,000 - - - - 750 - - - 700 - 5,000 5,000 - - 1,295 1,295 - - 19,000 19,000 - - 3,000 3,000 - - 1,920 1,920 - - 4,868 4,868 - - 2,100 2,100 - |
|---|---|
| - 277,519 277,519 221,762 5,966 - 5,966 85,126 - - - - |
|
| 5,966 277,519 283,486 306,888 |
Page 18
3. Incoming resources from charitable activities
| Counselling Room hire Placement contributions Training Consultancy Café sales Bank Interest Received |
Unrestricted Funds Restricted Funds Total 2024 Total 2023 £ £ £ £ 326,351 - 326,351 312,156 4,509 - 4,509 2,533 21,760 - 21,760 16,124 39,639 - 39,639 47,122 39,666 - 39,666 39,560 80,708 - 80,708 87,317 1,196 - 1,196 1,179 |
|---|---|
| 513,829 - 513,829 505,991 |
| 4. | Cost of generating funds | Cost of generating funds | |||||
|---|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | ||||
| Funds | Funds | 2024 | 2023 | ||||
| £ | £ | £ | £ | ||||
| Fundraising costs | - | 6,000 | 6,000 | 6,600 | |||
| - | 6,000 | 6,000 | 6,600 | ||||
| 5. | Direct charitable | expenditure | |||||
| Counselling | Total | 2024 | 2023 | ||||
| Services | Café | Unrestricted | Restricted | Total | Total | ||
| £ | £ | £ | £ | £ | £ | ||
| Staff Costs | |||||||
| Salaries and wages | 351,462 | 56,490 | 407,952 |
211,327 |
619,278 | 580,232 | |
| Café staff | - | 13,405 | 13,405 | - | 13,405 | 10,658 | |
| Counsellors | 37,699 | - | 37,699 | - | 37,699 | 34,301 | |
| Supervision | 10,629 | - | 10,629 |
15,133 |
25,763 | 28,594 | |
| Training | 11,718 | 24 | 11,742 | - | 11,742 | 8,511 | |
| Admin support | 12,846 | - | 12,846 | - | 12,846 | 12,586 | |
| Children's service | 18,282 | - | 18,282 | - | 18,282 | 14,637 | |
| Management expenses | 1,426 | - | 1,426 | - | 1,426 |
2,216 |
|
| 444,063 | 69,917 | 513,980 | 226,460 | 740,440 | 691,734 | ||
| Premises Costs | |||||||
| Rates | 4,258 | 4,657 | 8,915 | - | 8,915 | 10,586 | |
| Light and heat | 5,452 | 9,087 | 14,539 | - | 14,539 | 11,657 | |
| Cleaning and consumables | 9,187 | 97 | 9,284 | - | 9,284 | 8,345 | |
| Repairs and maintenance | 7,076 | 1,012 | 8,088 | - | 8,088 | 8,785 | |
| Insurance | 3,017 | 989 | 4,006 | - | 4,006 | 6,342 | |
| 28,990 | 15,842 | 44,832 | - | 44,832 | 45,715 |
Page 19
| Office Costs | ||||||
|---|---|---|---|---|---|---|
| IT | 6,780 | - | 6,780 | - | 6,780 | 8,494 |
| Telephone and fax | 3,487 | - | 3,487 | - | 3,487 | 3,417 |
| Printing, postage and statione | 616 | 186 | 801 | - | 801 | 480 |
| Equipment hire | 4,057 | 1,410 | 5,466 | - | 5,466 |
4,380 |
| Equipment depreciation | 14,717 | 1,311 |
16,028 |
- | 16,028 | 11,542 |
| Subscriptions and licences | 2,043 | - | 2,043 | - | 2,043 | 2,411 |
| Sundry | 2,348 | - | 2,348 | - | 2,348 | 1,394 |
| 34,048 | 2,906 | 36,954 | - | 36,954 | 32,118 | |
| Advertising and marketing | 2,349 | - | 2,349 | - | 2,349 | 732 |
| Legal and professional | 10,020 | - | 10,020 | - | 10,020 | 1,500 |
| Finance costs | 1,621 | 675 | 2,296 | - | 2,296 | 2,053 |
| Café cost of sales | - | 24,017 | 24,017 | - | 24,017 | 29,114 |
| Total costs | 521,091 | 113,357 |
634,448 |
226,460 |
860,908 |
802,967 |
6. Café
The charity has been operating a community café on its premises since March 2016. The result of the café included in the statement of financial activities on a full costs allocation basis is summarised below.
| Sales Grants received Total Income Cost of Sales Salaries and wages Other costs Net contribution |
Unrestricted Funds Restricted Funds Total 2024 Total 2023 £ £ £ £ 80,708 - 80,708 87,317 - - - - |
|---|---|
| 80,708 - 80,708 87,317 24,017 - 24,017 29,114 69,917 - 69,917 50,134 19,423 - 19,423 18,110 |
|
| (32,649) - (32,649) (10,041) |
7. Taxation
The charity is exempt from tax on income and gains falling within S505 of the Income & Corporation Taxes Act 1988 (ICTA 1998) or S256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity.
8. Net incoming / (outgoing) resources
| 8. Net incoming / (outgoing) resources |
||
|---|---|---|
| 2024 | 2023 | |
| £ | £ | |
| This is stated after charging: | ||
| Depreciation | 16,028 | 11,542 |
| Accountancy fees | 1,380 | 1,080 |
Page 20
9. Staff costs
| 9. Staff costs |
|
|---|---|
| Salaries and wages Social security costs Pension contributions |
2024 2023 £ £ 565,004 535,714 34,359 31,958 13,374 12,560 |
| 612,738 580,232 |
No employee received emoluments of more than £60,000
The average number of employees during the year, calculated on the basis of full time equivalents, was as follows;
| as follows; | ||
|---|---|---|
| 2024 | 2023 | |
| Clinical | 12 | 12 |
| Operational | 8 | 8 |
10. Trustees remuneration and expenses
Expenses incurred by members of the Executive Committee in connection with their work for the charity totalling £ nil were reimbursed to them during the year (2023 £ nil).
No Trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity during the year (2023 – £ nil).
11. Tangible Fixed Assets
| COST At 1 January 2024 Additions Transfer Additions Disposals At 31 December 2024 DEPRECIATION At 1 January 2024 Transfer Depn b/f Charges Disposals At 31 December 2024 NBV At 31 December 2024 At 31 December 2023 |
Land and Building Fixtures and Fittings Computer Equipment Café Fixtures & Equipment Total 2024 £ £ £ £ £ 84,915 74,124 34,792 63,463 257,293 - 5,679 - 467 6,145 - - - - - - - - - - |
|---|---|
| 84,915 79,803 34,792 63,930 263,439 |
|
| 25,534 64,465 10,811 61,330 162,140 - - - - - - 6,449 8,268 1,311 16,028 - - - - - |
|
| 25,534 70,914 19,080 62,641 178,168 |
|
| 59,381 8,889 15,712 1,289 85,270 |
|
| 59,381 9,659 23,980 2,133 95,153 |
Page 21
The capital costs of the cafe have been funded by grants (see note 15) which have been transferred to unrestricted funds. Depreciation has been charged on the assets from the month in which the café was opened.
12. Debtors
| Trade Debtors Prepayments 13. Creditors: amounts falling due in less than one year Trade Creditors Accruals Deferred Income PAYE and NI |
2024 2023 £ £ 32,223 36,440 13,320 4,633 |
|---|---|
| 45,542 41,073 |
|
| 2024 2023 £ £ 15,159 9,340 3,193 2,613 88 10,051 13,369 13,699 |
|
| 31,809 35,703 |
14. Analysis of Net Assets Between Funds
| Tangible Fixed Assets Stock Investment Debtors Cash at bank and in hand Creditors |
Unrestricted Funds Restricted Funds Total Funds £ £ £ 85,270 - 85,270 212 - 212 20,666 - 20,666 45,542 - 45,542 11,123 71,666 82,789 (31,809) - (31,809) |
|---|---|
| 131,005 71,666 202,671 |
15. Analysis of Net Assets Between Funds
| At | Incoming | Outgoing | Transfers | At | |
|---|---|---|---|---|---|
| 01.01.2024 | resources | resources | 31.12.2024 | ||
| £ | £ | £ | £ | £ | |
| Restricted funds | |||||
| The Henry Smith Charity | 10,976 | - | (10,976) | - | - |
| National Lottery Fund RC | 7,788 | 56,875 | (56,050) | - | 8,612 |
| Awards for All | - | 19,000 | (3,167) | - | 15,833 |
| B&Q Foundation | - | 8,800 | (8,800) | - | - |
| Children in Need | 5,870 | 27,640 | (29,219) | - | 4,291 |
| THT - Limelight | (9,656) | 20,070 | (10,414) | - | - |
| THT - Collective | (8,988) | 9,072 | (3,107) | - | (3,023) |
| Achieve Asset Fund | - | 14,955 | (14,955) | - | - |
| Co-op | 3,531 | - | (3,531) | - | 0 |
| Manchester Airport | - | 3,000 | (3,000) | - | - |
| Garfield Weston | 18,750 | - | (18,750) | - | - |
Page 22
| Cheadle Royal Masonic Charitable Foundation Albert Gubay Dowgess Countess Eleanor Peel ASDA Foundation Manchester Guardian Duchy of Lancaster South Neighbourhood Pilot Souter Charitable Trust Pilgrim Trust Unrestricted Funds General Funds Designated Funds Total Funds |
- 15,000 (5,833) - 9,167 (1,664) 39,926 (19,963) - 18,299 - 15,000 (6,250) - 8,750 - 5,000 (2,500) - 2,500 - 1,295 (1,295) - - - 3,000 (750) - 2,250 - 1,920 (480) - 1,440 - 4,868 (3,245) - 1,623 - 2,100 (175) - 1,925 - 30,000 (30,000) - - |
|---|---|
| 26,607 277,519 (232,460) - 71,666 206,597 519,795 (634,448) (5,000) 86,944 39,061 5,000 44,061 |
|
| 245,658 519,795 (634,448) - 131,005 |
|
| 272,265 797,314 (866,908) - 202,671 |
The table below provides a brief summary of the purpose for which each restricted fund is to be used.
| Name of Restricted Fund |
Nature and purpose of the Fund |
|---|---|
| The Henry Smith Charity |
Contribution to counselling, supervision and administrative costs |
| National Lottery Fund RC North West Region |
Contribution to counselling, supervision and administrative costs |
| Awards for All | Fundingtowardsgroupsupport includingallotmentproject |
| B&Q Foundation | Grant to refurbish counselling and training rooms |
| BBC Children in Need | Part time CYP Counsellor fundingin Bury |
| Manchester Airport | New chairs for counsellingrooms |
| Cheadle Royal | Set-upcosts of neurodivergence service |
| Albert Gubay | Outreach counsellingsupport in North Trafford |
| Countess Eleanor Peel | Outreach counsellingsupport in North Trafford |
| ASDA Foundation | Grant towards café redecoration/refurbishment |
| Manchester Guardian | Groupwork(Stress and Anxiety) |
| Duchyof Lancaster | Groupwork(Affected byAddiction) |
| South Neighbourhood Pilot |
Monday Winter Hearts Scheme |
| Souter Charitable Trust | Grant for the roll out of neurodivergence training for counsellors |
| Achieve Asset Fund | Fundingtowardsgroupsupport |
| THT-Limelight | Contribution to counselling and administrative costs |
| THT - Collective | Grant to support allotment and marketingcosts |
| Co-opLocal | Grant to cover trainingcost |
| Garfield Weston | Grant to cover core costs |
| Masonic Charitable Foundation |
Grant to support CYP counselling services in Trafford |
| Pilgrim Trust | Grant to support counsellingforyoungwomen across Trafford |
Page 23
The transfers from restricted to unrestricted funds relate to grants received for the purchase of assets. Such grants are transferred to a designated fund to cover the depreciation on these assets over the life of the assets. A transfer is made each year to the General Fund to offset the depreciation charge for the year.
In addition, in 2015 a sinking fund was established to cover major refurbishment costs. An estimate of £100,000 was produced as the cost of the building works that are likely to be necessary over the 20 years (the period of CFC’s lease – see note 16) from the date of establishment of the fund to ensure that it continues to meet the standards required under its lease and under Health and Safety regulations. £5,000 is being set aside each year and drawn on as and when the identified expenditure arises
The movement on these funds in the year is analysed below.
| Designated Funds Sinking Fund Total Funds 16. Lease Commitments |
At 01.01.2024 Transfers In Transfers Out At 31.12.2024 39,061 5,000 - 44,061 |
|---|---|
| 39,061 5,000 - 44,061 |
|
The charity no annual commitments under non-cancellable operating leases:
Not later than one year Later than one year and not later than five years Later than five years
| 2024 | 2023 |
|---|---|
| £ | £ |
| - | - |
In addition, the building occupied by CFC is owned by Trafford County Council. On 8 March 2017 the Trustees signed a new 20 year lease with the Council. Under this lease the charity will pay a peppercorn rent for the first five years. Thereafter an annual rent will be payable based on 50% of any surplus arising in the preceding financial year, after taking account of any transfers to reserves required to maintain them at the level agreed by the Trustees.
Page 24
Issuer
Carter Collins & Myer
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