Richmond Funiiture Scheme
Annual Report 2021-2022
is a charity with 3 big ambitions
Making
homes
Building
community
Protecting the
environment
by ensuring everyone
has access to
affordable furniture.
by creating opportunities
for those looking to build
or rebuild their skill&.
by reducing landfill and
finding new homes for
donated. rèuse fumiture.
Donate
Volunteer
We collect good quality
furniture free of charge.
We also accept financial
donations to help us
help others.
Are you Ènihusiasiic a￿￿}￿1
helping people, the
environment or an
upcycling expert?
We wel¢ome everyone.
Buy
Share
Consider pre-loved and
upwcled furniture for
your next purchase.
WÈ have many ama2ing.
unique pieces.
Do you know someone
who needs help or
someone wanting to
donate furnitLJrÈ?
Making homes.
Protecting the environment.
Building community.
Did we mention we
also sell furniture paint?
Find out more
R•¢￿JC￿Tlly 11.WLgCamwy7tM)1.11

## Contents 

|**_Welcome to our Annual Report for 2021-2022 ...................................................................2_**|**_Welcome to our Annual Report for 2021-2022 ...................................................................2_**|
|---|---|
|**_Chair's foreword ...............................................................................................................3_**||
|**_CEO’s_**|**_remarks ..................................................................................................................5_**|
|**_Trustees’/directors’ report ................................................................................................7_**||
|**1.**|**2021 – 2022 key data ........................................................................................................ 7**|
|**2.**|**Customers ........................................................................................................................ 8**|
|**3.**|**Volunteering ................................................................................................................... 10**|
|**4.**|**Funding and grants ......................................................................................................... 11**|
|**5.**|**Systems .......................................................................................................................... 12**|
|**6.**|**Marketing ....................................................................................................................... 13**|
|**7.**|**Staff development .......................................................................................................... 14**|
|**8.**|**What we have been up to ............................................................................................... 14**|
|**9.**|**Next steps ...................................................................................................................... 18**|
|**_Information about how and why we operate .................................................................. 20_**||
|**1.**|**Principal activities ........................................................................................................... 20**|
|**2.**|**Background .................................................................................................................... 20**|
|**3.**|**Objectives....................................................................................................................... 20**|
|**_Governance .................................................................................................................... 21_**||
|**1.**|**Board ............................................................................................................................. 21**|
|**2.**|**Management and staff .................................................................................................... 21**|
|**3.**|**Risk and internal controls ................................................................................................ 21**|
|**_Administrative details ..................................................................................................... 23_**||
|**1.**|**Status ............................................................................................................................. 23**|
|**2.**|**Registered Office and Business Address ........................................................................... 23**|
|**3.**|**Contact Details ............................................................................................................... 23**|
|**4.**|**Trustees/Directors at Year End ........................................................................................ 23**|
|**5.**|**CEO ................................................................................................................................ 23**|
|**6.**|**Accounts Examiner ......................................................................................................... 23**|
|**7.**|**Bankers .......................................................................................................................... 23**|
|**8.**|**Insurance ........................................................................................................................ 23**|
|**_Financial statement – 2021-22 ........................................................................................ 24_**||



1 



## Welcome to our Annual Report for 2021-2022 


In this year’s annual report, we look at the financial year ending March 2022 and our future plans. 

2021-22 was the post **Covid-19 pandemic** year: 

- **income** increased to **£220.6k** ( **£183.8k, 20-21)** ; 

- **377 households** in need were supported ( **187 grant** , **190 selfreferred** ); 

- customer **transactions** totalled **2,830 +60%** ; 

- **Four young people** joined RFS **on Kickstart, two secured permanent roles** ; 

- **11 volunteers found new employment.** 

2 



## Chair's foreword 

The last financial year will be seen, by many, as the post-pandemic year.  The Richmond Furniture Scheme (RFS) emerged relatively unscathed from the turmoil caused by lockdowns and the strictures of Covid.  Pent up demand led to a busy time for the team at the Scheme with lots of people donating and acquiring furniture. 

Income for **2021-22** increased to **£220.6k** (£183.8k, 20-21).  Key drivers in this increase are income from charitable activities, from the **sale of furniture** , up to **£124.8k** (£80.1k, 20-21) and **grant income** up to **£65.7k** (36.5k, 20-21).  Other income decreased to **£30k** (£67.2k, 2021), largely driven by a reduction in Government support relating to Covid from the prior year. 

Expenditure rose to **£210k** (£170k, 20-21).  Just under **£28k** of the increase was in **transport** and **employee costs** .  Salaries increased to keep pace with the minimum wage and there were increases in diesel and Ultra Low Emissions Zone charges.  One of our longest serving team members and van driver had a recurrent shoulder issue.  Thankfully, he made a full recovery, but the Scheme incurred **£8.5k** costs hiring temporary staff to cover absences.  RFS also employed four people on the Government scheme **Kickstart** , a six-month work experience programme for the 16- to 24-year-old unemployed. 

Remaining increases in expenditure were, for the most part, due to increased activity at the Scheme (including more volunteers), than prior year, due to the impact of Covid.  We also made a £3k provision for doubtful debtors. 

Two members of staff left to take on new challenges.  Liliana Tomas, a previous Scheme Manager and administrator, having completed an interior design course while at the Scheme, joined an interior design business in West London.  Francis De Salvo Hall left after a period of three years as warehouse supervisor and followed a nautical path, working on the Thames.  Both made huge contributions to our charity, and we take this opportunity to thank them both for their efforts and support. 

As mentioned above, UK Government introduced **Kickstart** , a funded scheme which was aimed at businesses to help provide work experience for 16- to 24-year-olds.  The Scheme provided four places, two in administration and two in the warehouse.  Two of these, Joeseph Bracken and Joseph Hill, have since accepted permanent roles with the Scheme. 

The Scheme has innovated in the past 12 months.  As well as technical enhancements to our systems, reporting and internet offerings, new ways were found to support those in most need.  An initial £6k fund, raised by The Church of St Margaret of Scotland in St Margaret’s, enabled RFS to give people on grants with essential **free starter kit items** .  Having kitchen equipment to cook a simple meal, eat with, and make a hot drink with are often taken for granted.  They are most regularly welcomed.  RFS has delivered over 40 kits at the time of writing.  The Scheme also partners with the local **Hygiene Bank** to provide **free** toiletries and cleaning products to people with grants.  There is a collection point at Fortescue Avenue for anyone wishing to donate new and unused hygiene products to them. 

All that we achieve would not be possible without the support of our local partners.  These 

3 



include **Hampton Fund** (funding our Volunteer Coordinator salary) and **Richmond Parish Lands** (financial support for core costs).  Their assistance is massive and supplements our income.  We also work with **Barnes Fund, Richmond Housing Partnership, Spear, Inquilab, Spurgeons** and other referring agencies. 

A key partner is **Richmond Council** .  Not only do they support the Scheme with free premises and by referring clients to the Scheme with grants, but they hugely supportive of reuse and re-cycling.  As a part of the council’s response to the climate emergency, council officials are working with the Scheme to support us in finding new ways to serve the community.  The Scheme, in turn, is supporting the Council in education and information. 

RFS has established links with a range of local bodies from charities such as **Shepherd’s Star** to community centres including **Castlenau Community Centre** .  We have links with secondary, tertiary and higher educational establishments in the public and private sector. The aim is to build community by creating opportunities for those looking to build or rebuild their skills.  RFS runs workshops to help people learn basic DIY skills and encourages volunteering to continue learning and development. 

The RFS Trustee team is evolving.  We said farewell to John Hallett who, after 10 years of dedicated service (many as chair), retired from the board.  We welcomed back Mithu Sengupta (IT and business process) to the board following changes to her work schedules and commitments.  We also welcomed Derek Papworth and Aoife Herr as a trustees.  Derek has been pivotal in developing our IT systems and infrastructure at little or no cost, bringing with him extensive business process and software programming knowledge.  Aoife works in the charity fundraising sector and generously shares her valuable knowledge and skills in this area. 

2022-23, as well as bringing with it challenges such as the cost-of-living crisis, also offers opportunities.  Our CEO, Simon Westgarth, is developing new ways in which we can enhance our service offering, continuing to drive innovation in the use of technology, developing new partnerships and opening up new pathways to support people most disadvantaged in our communities.  We also have plans to change our van to a new electric Luton van for which we have commenced fund raising with support from volunteer, Peter Kelly. 

Jack Stephen Chair of Trustees 

4 



## CEO’s remarks 

Since arriving at the Scheme on 1 July 2019, we have transformed our offering.  Our development activities support our core aims and include recruiting a volunteer coordinator, our online shop, starter kits and a growing network of partners and new developments in the pipeline. 

The Scheme relies on volunteering for a lot of what it achieves.  RFS also provides much needed opportunities for the disadvantaged to build or rebuild their skills.  Volunteer Coordinator Lucy Stepan, who joined the Scheme in October 2020 (just as the pandemic was hitting its latter phases), drives recruitment and ensure that the Scheme has appropriate policies and procedures in place.  Lucy has also done a huge amount to update our safeguarding policies and to ensure that staff and volunteers are fully aware of the requirements.  Lucy has also been forging links with schools, colleges, the local job centres and many other organisations, to ensure that RFS is known as a place where opportunities exist. 

As Lucy states, “we don’t have preconceptions, and we don’t judge.  We want people to volunteer because they want to learn, support others and find fulfilment.” 

We have made huge strides with IT to develop systems, telephony, processes and simplify reporting.  This has been done using **MS Office’s** suite of data tools and applications and, as a small charity, we use the software licenses largely free of charge.  One massive development is our **web shop** . Everyone can access the latest donations from the public at any time.  Funds raised from this channel have grown from 12% to 17% in 12 months.  We thank **Derek Papworth** , Trustee, for his ongoing support and for continually spotting opportunities for development. 

Our priorities remain unchanged.  There are many people in furniture poverty, which can be defined as an “inability to access, or afford to buy or maintain, any household furniture or appliance item that is essential to achieve a socially acceptable standard of living.” (End Furniture Poverty).  People included in this are those on income support, the homeless, refugees, those displaced due to domestic violence/upheaval. While this situation remains, Richmond Furniture Scheme is working on finding ways to support all those in need and, where practical, to seek new partners in supporting this cause. 

We are very proud that we can support people referred to the Scheme with grants, by offering starter kit items free of charge.  Often, grant customers have nothing when they move into their homes.  We do what we can to enhance people’s experience and to help them achieve a socially acceptable standard of living. 

We are working with new partnerships and keen to develop more.  Wandsworth Council and their Adult Social Care team has also just become a partner and we have a pilot project to support clients in need of furniture.  Inquilab Housing Association has also become a referral partner. 

None of what we do would be possible without the help and support of the core team. We have a great blend of youth and experience, and I am hugely grateful for their dedication 

5 



and hard work. 

Two of the team, Joe Pisco and Rob Whitmarsh are celebrating ten years with the Scheme in 2022.  They cover many miles around the borough and beyond, collecting and delivering furniture.  They are an integral part of the fabric of the Scheme (you could say they’ve become part of the furniture!).  Well done and thank you from all of us at Richmond Furniture Scheme. 

I am very proud of what we have achieved as a team.  Staff and volunteers alike work really hard to deliver for the community and each other.  We are also delighted that volunteers and staff have gone on to pursue new ventures, from housing support, restaurant work, investment banking, airport work, hotel maintenance and even flying air cargo. Many have found their time with the Scheme has been a helpful stepping stone to new ventures. 

Lastly, we have some absent friends.  There are volunteers whose health has not enabled them to return to work.  Our thoughts are with them, and we thank them for all that they have done. 

Simon Westgarth Chief Executive Officer 

6 



## Trustees’/directors’ report 

## **1. 2021 – 2022 key data** 

## **Funds raised from furniture** 


**----- Start of picture text -----**<br>
 140 361<br> 130 customers in<br> 120 need,<br>supported<br> 110<br>1,327<br> 100<br>total<br> 90 customers<br> 80 Covid  2,830<br> 70 transactions<br> 60<br>16/17 17/18 18/19 19/20 20/21 21/22 6,657<br>£'000s 84 102 127 118 80 123 items<br>shipped<br>**----- End of picture text -----**<br>


## **Furniture donation and reuse (tonnes)** 


**----- Start of picture text -----**<br>
110 Our<br>Scheme<br>100<br>van<br>90 completed<br>80 Covid 1,284<br>70 jobs,  579<br>60 deliveries<br>50 and  705<br>40 collections<br>16/17 17/18 18/19 19/20 20/21 21/22<br>Donated 95 108 94 99 71 113<br>Reused 84 87 84 80 54 94<br>**----- End of picture text -----**<br>


7 



## **2. Customers** 

The Scheme’s customers come from all walks of life.  We monitor those who acquire furniture from us to assess our performance in delivering affordable furniture to the community and, in particular, those who need it. 


**----- Start of picture text -----**<br>
We have<br>2021-22<br>187, 13% seen a slight<br>Customer<br>increase in<br>Breakdown<br>the<br>proportion of<br>190, 13%<br>customers<br>Agency referred<br>with grants<br>Self-referred and those<br>General public who self-<br>refer.<br>Everyone is<br>welcome to<br>1058, 74%<br>use our<br>service.<br>Please note that<br>1400<br>customers can fall<br>into multiple  1200<br>categories as  1000<br>circumstances<br>change over time.   800<br>We have updated  600<br>the way we count<br>customers to  400<br>ensure that we<br>200<br>present the data<br>most accurately.  0<br>2016/17 2017/18 2018/19 2019/20 2020/21 2021/22<br>Agency referred Self-referred General public<br>**----- End of picture text -----**<br>


## **Where are they based?** 

Our customers have come from far and wide.  Thanks to the success of our miniature Christmas Tree campaign, we even had a customer in Harrogate, Yorkshire (we posted those items). 

It is worth noting that, sometimes, people with grants are housed outside the borough due to shortages of suitable accomodation.  We have delivered furniture to North and East London to support these clients and we work closely with the Council to offer our services wherever we can, providing it is practical to do so. 

8 




The majority of our customers are in the Richmond Borough catchment.  The data below shows how they were distributed by the most popular post codes. 


**----- Start of picture text -----**<br>
21-22 GRANT MOP SR Total<br>PostCodeOut Customers Customers Customers Customers<br>TW2 30 232 49 287<br>TW11 25 99 17 127<br>TW12 37 82 18 124<br>TW1 14 104 16 120<br>TW9 15 57 13 81<br>TW10 11 48 8 62<br>TW13 6 46 10 57<br>TW7 1 42 4 45<br>TW4 18 22 8 43<br>SW13 8 23 10 34<br>SW14 13 19 5 33<br>TW3 31 5 33<br>Sub total 178 805 163 1046<br>Other codes 9 253 27 281<br>Total 187 1058 190 1327<br>**----- End of picture text -----**<br>


Please note that some post codes above are at the fringes of London Borough of Richmond Upon Thames and the postcodes will overlap neighbouring boroughs. 

9 



## **3. Volunteering** 


We have developed new tools for tracking our volunteering activity. **82** volunteers donated **7,265** hours of their time. 


There are many roles across the Scheme.  We like to keep track of where time is being spent. 


## **Key:** 

   - **Location** - **Role** 

- Warehouse - Inventory management, customer/donor support, merchandising - 

- Workshop Furniture repair, building, up-cycling and recycling Carousel - Furniture refurbishment, up-cycling and upholstery Van - Furniture collections and deliveries 

- Offsite - Projects, fundraising, marketing and social media support Office - Administration support 




10 



## **4. Funding and grants** 

Richmond Furniture Scheme generates the majority of its funds from the sale of furniture.  Most costs relate to transport, employees and volunteer expenses. 

In 2021/22 The Scheme received **£26k** in agency referredgrant funding, for people in need, to help them acquire essential, affordable furniture.  To the right are some of the groups we work with who refer clients to us. 

The Scheme also receives support from the following funders. 

|**Benefactors**|**Donation or benefit**|
|---|---|
|||
|**London Borough of**<br>**Richmond Upon**<br>**Thames**|**£15,700**rentable value<br>of the site at Fortescue<br>Avenue (we are<br>discussing a five-year<br>lease extension)|
|**Hampton Fund**|**£28,000**to support<br>salaries|
|**Richmond Parish Lands**|**£15,000**to support<br>core costs|
|**St Margaret’s Church of**<br>**Scotland**|**£6,000**to support<br>starter kits|
|**Anonymous donor**|**£1,000**to support<br>starter kits|
|**Other donations and**<br>**Gift Aid**|**£12,461**|










The Scheme received **£17,203** from Government for Furlough, business interruption and DWP Kickstart. 

11 



## **5. Systems** 


Crucial to our development over the last three years has been IT development.  We are very grateful to Microsoft who provides charities with free-of-charge software. **Derek Papworth** , IT ‘guru’ and one of our trustees, is the chief architect. 

Using MS applications, Derek has developed a suite of programmes for the Scheme that help manage day to day operations, a mini enterprise resource planning (ERP) system.  We are also fortunate in that we don’t need to rely on lots of PCs to manage work, we just use anything that connects to the internet (PC, tablet, mobile phone). 

Our aim has been to simplify processes and to touch data as few times as possible.  This means that we have found smart ways to channel our data so that we can track every item of inventory we wish to record. We can see where it came from, where it has gone to, via which area of the Scheme and customers can scan a QR code to check an item’s availability or to get more information from our webshop. 

With thanks again to Derek’s ingenuity, our webshop is now available on Facebook and Instagram. 


Data dashboard showing 


12 



## **6. Marketing** 

## Social Media 


**----- Start of picture text -----**<br>
1500<br>1000<br>500<br>0<br>Facebook Lks FB   Fllws Instagram<br>Twitter Linked-in Pinterest Fllws<br>Pinterest Lks<br>**----- End of picture text -----**<br>




Ensuring that our community knows what we do takes constant work and activity. Jessica Andrews, volunteer marketing executive, deserves a huge amount of credit for developing our profile, image style and presence – thank you. 

Our social media profile has progressed on all platforms. Meta also stepped in to provide some marketing heft (in the form of donated ‘addollars’) and has been promoting our posts on Facebook and Instagram. RFS hit the 1,000 followers milestone on Facebook and continues to see development across all platforms. 

Our message has also evolved.  We are **…** 

**Making homes** by ensuring everyone has access to affordable furniture. 

**Protecting the environment** by reducing landfill and finding **new homes** for donated, reuse furniture. 

**Building community** by creating opportunities for those looking to build or rebuild their skills. 

**Customer** “This is a great place for people trying to set up their 1st home. Staff very helpful.” 

**feedback** 

“An amazing scheme for the community, people working there were welcoming, (source: professional and friendly.” Google) 

“The two guys who came and took a load of heavy furniture today were amazing! So quick, careful and quiet, even in the blistering heat. So polite and courteous, I couldn't recommend them enough. Very impressed with the service, thank you so much 😊 ” 

“Wonderful recycling project, friendly staff who are very helpful. You never know what you might find....” 

“ Some great pieces renovated by the team.” 

13 



## **7. Staff development** 

We have two new members of the team, Joeseph Bracken and Joseph Hill (we now have three Joes which can be confusing!). 

Joeseph Bracken took over from Liliana Tomas on administration, having joined us as part of the Kickstart Scheme.  Joeseph proved that he is a fast learner and we were delighted to provide an opportunity in administration. 

Joseph Hill, or Joey as is generally known amongst the team, also came to the Scheme via Kickstart.  Joey worked in the warehouse, and he proved that he could be calm and levelheaded when playing the never ending game of Tetris that is managing our furniture. Joey replaced Francis De Salvo Hall. 

Liliana and Francis are both missed.  Liliana, as well has providing a flair for administration (and an eye for detail), also served as Scheme Manager for a period during her time with the Scheme.  She has moved on to a career in interior design, a passion that she had for a very long time. 

Francis went to follow a nautical passion, working on the Thames.  Francis delivered a lot of hard graft for the Scheme looking after warehouse operations and we are extremely grateful for the hard work and fortitude that he showed. 

## **8. What we have been up to** 

## **Starter kits** 

Thanks to an idea from volunteer Vicky Phelan, money is being raised so that we can provide starter kits for clients referred to the Scheme with furniture grants.  Our portacabin office has become the main storage facility for these kits which include essential kitchen items and small electricals. The kits have proved to be extremely popular and over 40 kits have been supplied so far. 

We work with the Richmond Council, Local Assistance Scheme to find the best combinations.  Microwaves are proving popular and are often taken up by people living on their own. 






14 




## **Reaching out** 

RFS is working in the community to help in more ways that just collecting and delivering furniture.  With the support of volunteers, we have worked with **Shepherd’s Star** to help deliver their **Explore programme** to the 

disadvantaged in the community.  This programme has proven to be a great success and resulted in some of the programme’s participants volunteering at the Scheme and developing their skills. 

We have also done some work with **Kew Gardens Community Allotment** , donating bookcases for their library and making a hedgehog house (we have one at the RFS site too). 



In the summer, we delivered a workshop to **Castlenau Community Centre** .  The feedback was outstanding and, volunteer resources permitting, we plan to do this again. 

15 



We are keen to support the environment and a Shepherd’s Star volunteer has even built a bee hotel. **Barnes Community Gardeners** had bee hotels at their spring bee event. 

This bee hotel was destined for Kew. 



## **Fairs and events** 

**Barnes OSO Spring Fair** – we took along upholstered chairs and raised over £400 from the event. 

16 



**St Margaret’s More Mead Fair and Eco Festival** – RFS had a stall to help promote its services and educate people about the benefits of re-use and refurbishment. 




**RHS Hampton Court Flower Show** – our latest planters make a star appearance at the Visit Richmond stand. 

17 



## **9. Next steps** 


**New van please** – our mobile advertising board and major service vehicle is beginning to show its age (and occasionally breaks down).  Climate change is demonstrable, and our van is burning fossil fuel.  We are also incurring costs for each time we enter the Ultra Low Emissions Zone (please note, we have not charged clients any more because of this; we decided to absorb the cost). 

With the support of the trustees and a very capable volunteer, Graham Nash, RFS has costed out the options, and we have chosen to pursue the path of a fully electric new van.  Fundraising has commenced with a view to replacing the van in 2023. 

**Breaking new ground** – Richmond and Wandsworth boroughs share council administrative resources and have a joint Chief Executive.  The Scheme was invited to provide a presentation to officers of the council.  Following a question from members of the Wandsworth Adult Social Care team, “is this [RFS support for people in furniture poverty] service available in Wandsworth” we gave the answer, “we can’t see why not”. 

Following a flurry of emails and meetings, we established a pilot scheme with Wandsworth Adult Social Care services to support referrals with grants to provide them with furniture. 


What has become evident is the need for the service RFS provides in Wandsworth Borough and we are hoping to develop a strategy, and in time, a plan to deliver it. 

18 





## **New product lines** 

We are regularly asked “do you have any cookers?” or “do you sell washing machines?”  In an ideal world, we would love to take on the challenge of refurbishing appliances, but this needs a whole new set of skills, accredited processes and space that is a challenge for a small charity like ours to take on. However, we are exploring how we might be able to deliver affordable, refurbished and fully warrantied appliances. 



RFS has sourced a supplier in Wandsworth called Rework who can fulfil this requirement to supply the Scheme with appliances. Rework is part of Groundwork, a national workforce charity.  They train people to become engineers, testers and refurbishers. 


## **Refurbished beds/mattresses** 

Supplies of affordable, clean re-use beds are tricky.  Cleaning is a big challenge and presents a problem for most reuse charities.  RFS has found one, the Furniture Resource Centre in Liverpool, that has a mattress cleaning machine and access to supplies of sprung mattresses.  The cleaning process produces clean mattresses and testing shows that they could be used in operating theatres, they are so clean. 

If we can sort out logistics, this could be a great solution. 

19 



## Information about how and why we operate 

## **1. Principal activities** 

Richmond Furniture Scheme accepts and collects donations of furniture from the general public in the London Borough of Richmond upon Thames.  It stores, repairs as necessary, displays and sells at discounted prices to people in need and at marginally higher prices to the general public. The Scheme also provides volunteering opportunities, training and work experience. 

## **2. Background** 

Richmond Furniture Exchange was established in 1990 and became a registered charity in 1992, changing its name in 1997 to the Richmond Furniture Scheme.  From 1st April 2010 the assets of the Scheme were transferred to Richmond Furniture Scheme, a newly formed company limited by guarantee and registered as a charity. 

## **3. Objectives** 

The Scheme’s objectives, as specified in its Memorandum of Association and agreed by the Charities Commission are the: 

- Prevention and relief of poverty by supplying donated furniture and household goods at minimal cost to people in need 

- Protection and preservation of the environment by encouraging reuse/recycling of donated furniture and household goods 

- Relief of unemployment for the benefit of the public in such ways as may be thought fit, including the provision of training, employment, work experience and volunteering opportunities. 

20 



## Governance 

## **1. Board** 

The governing body of the scheme are the Trustees/Directors, none of whom is paid.  The Trustees/Directors who supported the Scheme in 2019 and 2020 are: 

|**Trustee/Director**|**2021/2022**|
|---|---|
|Jack Stephen, Chair|full year|
|John Hallett|resigned November ‘21|
|Mithu Sengupta|resigned June ‘21, re-joined November ‘21|
|Nicola Anson|full year|
|Helen Higgins|full year|
|Helen Pugh|full year|
|Ryan Richardson|full year|
|Aoife Herr|joined November ‘21|
|Derek Papworth|joined November ‘21|



Trustees/directors are recruited by advertisement, networking and personal contact; they are all asked to identify areas of interest. Their main responsibility is to ensure the good governance of the Scheme by strategic and financial planning, approving and monitoring expenditure, and ensuring sufficient funding is in place.  The Trustees hold regular meetings with their appointed CEO where they review operational and financial performance reports and discuss and take decisions on the direction of the Scheme. 

## **2. Management and staff** 

We have seven paid employees (six full time equivalent).  The Chief Executive Officer, Simon Westgarth, oversees all aspects of day-to-day business.  He is supported by two part-time Office Administrators, a Volunteer Coordinator, a Warehouse Manager, a Van Driver and a Van Driver’s Assistant. 

## **3. Risk and internal controls** 

The trustees have overall responsibility for ensuring that the Scheme has an appropriate system of controls in place - financial and otherwise. They are also responsible for safeguarding the assets of the Scheme and hence for taking reasonable steps in the prevention and detection of fraud and to ensure data protection and other assurance against irregularities such that: 

- The Scheme’s assets are safeguarded against unauthorised use 

- Proper records are maintained so that financial information used within the Scheme or for publication is reliable 

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- The Scheme complies with relevant legislation and regulations. 

As part of the Scheme’s system of internal control, the trustees supported by the CEO, record and review risks including their likelihood of occurrence and potential impact and review associated actions to mitigate these. 

22 



## Administrative details 

## **1. Status** 

Richmond Furniture Scheme is registered as a Charity in England and Wales (1133019) and as a UK Registered Company Limited by Guarantee (7001417). 

## **2. Registered Office and Business Address** 

1a Fortescue Avenue Twickenham Middlesex TW2 5LS 

## **3. Contact Details** 

Telephone 020 8755 4665 Email admin@rfsonline.co.uk Website www.rfsonline.co.uk 

## **4. Trustees/Directors at Year End** 

Nicola Anson Aoife Herr Helen Higgins Derek Papworth Helen Pugh Jack Stephen Chair Mithu Sengupta Ryan Richardson 

## **5. CEO** 

Simon Westgarth 

## **6. Accounts Examiner** 

Hyatt & Co Onslow Hall Little Green Richmond TW9 1QS 

## **7. Bankers** 

Cafbank Ltd, Kings Hill, West Malling, Kent 

## **8. Insurance** 

David Edwards Insurance Brokers Ltd Ansvar Insurance 

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## Financial statement – 2021-22 

## **Richmond Furniture Scheme Statement of Financial Activities - April 2021 to March 2022** 

|**_Incoming Resources_**<br>notes<br>1<br>**Grants**<br>Hampton Fund<br>LBRT (Notional Rent)<br>Richmond Parish Lands (salary support)<br>Richmond Parish Lands (yard mobile storage)<br>Annonymous donor (Starter kits)<br>Other small donations (Starter kits)<br>St Margarets Church of Scotland (Starter kits)<br>**Income From**<br>Sales to Referred Clients<br>**Charitable**<br>Sales to Non- Referred Clients<br>**Activities**<br>Sales Retail Outlets<br>Online media traders<br>Training/Work Experience<br>Carousel<br>Paint Sales<br>**Other Income**<br>Bank Interest<br>Donations incl Gift Aid<br>Furlough receipts for salary support<br>Covid Business interruption grants<br>DWP Kickstart Grant<br>Other<br>**Total Incoming Resources**<br>**_Resources Expended_**<br>**Collection &**<br>Transport Costs<br>**Distribution**<br>**Overhead costs**<br>Employee Costs<br>2<br>Volunteer Expenses<br>Rent & Rates (LB of Richmond)<br>Insurance<br>Utilities<br>Office equipment/telecoms./computer<br>Repairs/maintenance/tools/materials<br>Outdoor Mobile Storage supported by RPLC<br>Printing & Publicity & Postage & Stationery<br>Retail Outlet Cost<br>Carousel Materials<br>Paint Supplies<br>Depreciation<br>Covid-19 Hygiene Expenses<br>Sundry Office Expenses<br>Fees & Charges<br>Starter kits<br>Doubtful debt provision<br>Membership fees<br>Training & recruitment<br>**Total Resources Expended**<br>**Net Movement in Funds**|**Unrestricted**<br>**Funds**<br>**£**|**Restricted**<br>**Total**<br>**Funds**<br>**2021/22**<br>**£**<br>**£**<br>28,000<br>28,000<br>15,700<br>15,700<br>15,000<br>15,000<br>-<br>-<br>1,000<br>1,000<br>40<br>40<br>6,000<br>6,000|**Total**<br>**2020/21**<br>**£**<br>14,000<br>15,700<br>5,800<br>950<br>-<br>-<br>-|
|---|---|---|---|
|||65,740<br>65,740|36,450|
||45,818<br>78,897<br>-<br>85<br>-<br>-<br>-<br>|45,818<br>78,897<br>-<br>85<br>-<br>-<br>-<br>-<br>124,800<br>111<br>12,461<br>6,003<br>5,200<br>6,000<br>271<br>-<br>30,046<br>**65,740**<br>**220,586**<br>45,594<br>39,088<br>112,420<br>-<br>7,034<br>15,700<br>15,700<br>-<br>1,132<br>-<br>4,301<br>-<br>5,714<br>-<br>2,155<br>-<br>-<br>-<br>659<br>-<br>15<br>-<br>-<br>-<br>4,629<br>-<br>13<br>-<br>356<br>-<br>2,286<br>-<br>1,824<br>2,445<br>2,445<br>-<br>2,959<br>-<br>250<br>-<br>804<br>**57,233**<br>**210,290**<br>**8,507**<br>**10,296**|31,305<br>35,674<br>6,445<br>278<br>-<br>273<br>6,217<br>|
||124,800||80,192|
||111<br>12,461<br>6,003<br>5,200<br>6,000<br>271||409<br>14,018<br>29,450<br>23,286<br>-<br>6|
||30,046||67,169|
|||||
||**154,846**||**183,811**|
||45,594<br>73,332<br>7,034<br>-<br>1,132<br>4,301<br>5,714<br>2,155<br>659<br>15<br>4,629<br>13<br>356<br>2,286<br>1,824<br>2,959<br>250<br>804||38,828<br>91,298<br>4,233<br>15,700<br>2,299<br>3,577<br>4,415<br>258<br>950<br>762<br>546<br>-<br>3,894<br>-<br>743<br>943<br>1,604<br>-<br>-<br>-<br>-<br>-|
||**153,057**||**170,049**|
|||||
||**1,789**||**13,761**|



24 



## **1. Notes forming part of the financial statements for the year ended 31 March 2022** 

## **Basis of preparation** 

## **Accounting convention** 

The financial statements are prepared under the historical cost convention in accordance with the Financial Reporting Standard 102 and Accounting and Reporting by Charities – Statement of Recommended Practice (SORP) and with the Charities Act 2011. 

## **Incoming resources** 

These are included when the charity becomes entitled to them. 

## **Resources expended** 

Expenditure is included on an accruals basis. 

## **Tangible fixed assets and depreciation** 

All assets costing more than £500 are written off on a straight-line basis over a period of 3-5 years. 

## **Note** 

## **1. Grants Receivable** 

Unrestricted grants are those provided to meet the general running costs of the Scheme.  Restricted grants are provided for specific purposes. All grants received in 2021/22 were restricted. 

|**Restricted Grants**<br>**Purpose**<br>LBRT<br>Notional rent<br>LBRT<br>New workshop<br>Hampton Fund<br>Volunteer Coordinator<br>Richmond Parish Lands<br>Employee costs<br>Richmond Parish Lands<br>Carousel<br>Annonymous donor<br>Starter kits<br>Other small donations<br>Starter kits<br>St Margaret's Church of Scotland<br>Starter kits|**Balance**<br>**Balance**<br>**b/fwd**<br>**Additions**<br>**Utilised**<br>**c/fwd**<br>**£**<br>**£**<br>**£**<br>**£**<br>0<br>15,700<br>15,700<br>0<br>1,843<br>0<br>0<br>1,843<br>0<br>28,000<br>24088<br>3912<br>0<br>15,000<br>15,000<br>0<br>2,500<br>0<br>0<br>2,500<br>0<br>1,000<br>1,000<br>0<br>0<br>40<br>40<br>0<br>0<br>6,000<br>1,405<br>4,595|
|---|---|
||4,343<br>65,740<br>57,233<br>12,850|



## **2. Staff costs and trustees’ remuneration** 

No employees received remuneration amounting to more than £60,000 in the year.  Trustees received no remuneration (2021/22 – Nil) and were not reimbursed for any expenses in the year (2021/22– Nil). 

25 



|**Richmond Furniture Scheme**||**(Company No**|**7001417)**||||||
|---|---|---|---|---|---|---|---|---|
|**Balance Sheet as at 31st March**|**2022**|||**2022**||||**2021**|
||Notes|**£**|**£**|**£**||**£**|£|£|
|**Fixed Assets**|||||||||
|Property and|||||||||
|Equipment|3|||-||||12|
|**Current Assets**|||||||||
|Stock of Paint||2,498||||2,474|||
|Debtors|4|13,386||||13,694|||
|Cash at Bank||128,664||||111,181|||
|Petty Cash||653||||659|||
||||145,201||||128,008||
|**Current Liabilities**|||||||||
|Suppliers/accruals|5|10,853||||3,968|||
||||10,853||||3,968||
|**Net Current Assets**||||134,348||||124,040|
|**TOTAL NET ASSETS**||||**£134,348**||||**£124,052**|
|**Representing**|||||||||
|**Unrestricted Funds**|||||||||
|Beginning of the year||112,709||||98,947|||
|Surplus/(Deficit) for the year||1,788||||13,762|||
|End of the year|||114,497||||112,709||
|**Restricted Funds**|1||||||||
|Beginning of year||4,343||||4,343|||
|Surplus/(Deficit) for the year||8,507||||-|||
|End of the year|||12,850||||4,343||
|**Designated Funds**|6||||||||
|Beginning of the year||7,000||||7,000|||
|Designations released for the year||-|||-||||
|End of the year|||7,000||||7,000||
|**TOTAL RESERVES**||||**£134,348**||||**£124,052**|



For the year ending 31st March 2022 the company was  entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

Directors Responsibilities: 

The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 

The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts 

These accounts have been prepared in accordance with the provisions applicable to companies subject to the provisions of the small companies' regime 


26 



Independent Emamlnees fte￿rt to the Trust4¢5 of Rkhmond Furnlture Scheme
I report on the accounts of the Rkhmond Furniture Scheme lor the year ended 3111 March 2022.
Aespertlve respDMlbllttie5 01 trustees and exarnlnfrr
The charlws trustees a￿ responslble for ihe preparailon ol ihe accounts. The charivs trustees
conslder that an audll Is not reqylred for this year under section 144 of the Charitie5 Act 2011 (the
Charities Act) and that an independent examination 15 needed. It is my respgnslbllity to..
examlne the accounts under seclk>n IA5 of the Charities
lo follow the procedure$ laid down In ihe Genei•l DlrKtions s￿*￿ by the C￿lItY
Commi$sbone￿ {under Se￿lon 1451511bl ol the Chartlies Act,. and
to state whethef partlcular matters have come io my atteniic*n.
B•sls of IndepeThl*nt •Mamln•rfs r•port
ty examlnation wa5 Caffled out on accordance wilh the General Direciions 8iven by the Charity
Commissioners. kn txaminatlon Includes a review ol the accounti￿ record5 kept by the charity and
a eomparlson of the accounls presented with those ￿cOrdS. It also InclLKles ¢onsideratlon of any
unusual ktems ordlxlosure in the accounts, and seeklng explanation5 from you as trustees
COILcefning any s￿h matter5. The proceduies undertake# do noi provide all the evidence that would
be required in an audi¢ and coftsequenlty l nor expregs an audlt oplnlon on the view 8Nen b¥ the
K¢OUMS.
ird•yndent e¥èmlnels 5tst•m•nt
In connectw)n with my examination. mailer Comè to my attentknrt..
111 wtr4¢h 8fv*s me ￿d$onabl￿ tause to believt thai in •ny m•teTi•I ￿SPecI ihe requirnmen
to keep •Cco￿oi1n6 re¢ords In •ccordan¢e with sKt6on 130 gf the Charlt&ps Ac(" •rKI
to prepare accounts whkh K¢or¢l Wilh the accovntiw records and to ¢ompty *•Ath
the accountihg iequlremenis of the CharitiesAct have not betn mti.. or
121 io whhch. tn my opinion, attention should be dr4wn In order to enable a prow
under5tandin8 ol tht accounis to be reached.
Narne:
R*le¥4nt yofesthl qu•lIfl￿t1on or btydv:
Addrnm:
ALL
D•t•'.
27